Kimkim Trip Reviews for Peru

4.9
Based on 437 ratings
Read 437 verified reviews by travelers who booked their trip to Peru on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Hello Johanna did a great job of pulling toge...
Peru | Dec 25 - Jan 4, 2024

K
Karthik V.
Tampa, FL | Reviewed on Jan 07, 2024
Hello Johanna did a great job of pulling together our amazing trip to Peru and the Galapagos. There were some small snafus in terms of timings but overall it was a great time. We would definitely go again. Our local guides were amazing and we learnt so much from our experience. Read more

Hello Johanna did a great job of pulling together our amazing trip to Peru and the Galapagos. There were some small snafus in terms of timings but overall it was a great time. We would definitely go again. Our local guides were amazing and we learnt so much from our experience.

Hotel Reviews
JW Marriott El Convento Cusco
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguana Crossing Boutique Hotel
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms facing the ocean are gorgeous. But the internet leaves a lot to be desired. But that’s the Galapagos for you. ❤️
Activity Reviews
Puerto Villamil: Day 2
Puerto Villamil: Day 2
Isla Isabela
Quality of Experience
Guides, Drivers and Staff
Transport
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Santa Cruz Island & Tour Charles Darwin Station
Fly to Santa Cruz Island & Tour Charles Darwin Station
Peru

The tortoises are just amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Puerto Villamil: Day 1
Puerto Villamil: Day 1
Isla Isabela

This was ok would have been good to know that this was a hike tour in high heat. Would Likely not have done as heat intolerance

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Jan 09, 2024

Hi Karthik and Sonu,
It was great to help you plan another trip for your family. We're glad to hear your overall trip was great. Will be sharing some of your feedback with my team to ensure better trips in the future.

We hope to assist you again in your future travels!
Johanna

Amazing Peru
Peru | Dec 23 - Dec 30, 2023

J
Jacqueline L.
Flagami, FL | Reviewed on Jan 05, 2024
The entire experience was wonderful. Nicholas could not have been more attentive and detailed in the pre-planning phase of our trip. He listened to our needs and wishes and created a perfect itinerary. All our guides, Dani, Ximena, Miguel, Willy were amazing. All showed great passion, were enthusiastic in explaining (some even brought books and brochures to explain i.e. Inka sites even in more detail), knowledgable and very proud of their country and history. Each of them created truly... Read more

The entire experience was wonderful. Nicholas could not have been more attentive and detailed in the pre-planning phase of our trip. He listened to our needs and wishes and created a perfect itinerary. All our guides, Dani, Ximena, Miguel, Willy were amazing. All showed great passion, were enthusiastic in explaining (some even brought books and brochures to explain i.e. Inka sites even in more detail), knowledgable and very proud of their country and history. Each of them created truly personalized experiences for us. Machu Picchu, Rainbow Mountain, The Andean Picnic, Lake Titicaca - we will never forget. All our drivers made us feel safe and were very pleasant; needless to say, the team was always on time!
Jesus checked in on our during our trip, to make sure we had a good time.
Thank you Kimkim team for making our vacation an unforgettable wonderful experience!

Hotel Review
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Exploration of Machu Picchu
Afternoon Exploration of Machu Picchu
Aguas Calientes/ Machu Picchu

Dani was our guide at Machu Picchu. He was super knowledgeable, friendly and fun. We had an amazing day!

Quality of Experience
Guides, Drivers and Staff
Transport
Maras & Moray
Maras & Moray
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Vinicunca, The Rainbow Mountain
Vinicunca, The Rainbow Mountain
Cusco

Miguel was our tour guide and could not have been more kind and understanding. It was a tough hike and he made us feel comfortable and was very patient. The Andean Picnic he set up for us was absolutely amazing in a stunning site with mountain and valley views and lamas and alpacas watching us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scenic Journey to from  {{start_location}} to {{end_location}}
Scenic Journey to from {{start_location}} to {{end_location}}
Peru

Willy was our tour guide and we enjoyed the drive from Cusco to Puno. The stops in-between were perfect and Willy was just wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing to the Uros Floating Islands & Taquile
Sailing to the Uros Floating Islands & Taquile
Puno

Wow, what an experience. Willy was our tour guide and while they were large tourist groups around those activities, Willy always found ways to escape and made us feel like individual travelers. We appreciated that

Quality of Experience
Guides, Drivers and Staff
Transport
 Sillustani tombs
Sillustani tombs
Puno

Our last day with Willy. He explain the site I detail and made sure we got to the airport safe.

Quality of Experience
Guides, Drivers and Staff
Transport
Ollantaytambo Village and Inca Site Exploration
Ollantaytambo Village and Inca Site Exploration
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nicholas Cino

You are the best for Peru!!
Peru | Dec 25 - Dec 31, 2023

Chandramani
Chandramani S.
Dallas, TX | Reviewed on Jan 04, 2024
Liz Karen is the most knowledgeable and patient when it comes to planning detailed itinerary for someone like me whose requirements keep on changing!!!! I must say Liz is awesome.
And, so is Lisbeth who oversaw our entire trip from the time we landed in Peru.
Sacred Valley guide David, driver Freddie, Machu Picchu guide Javier ... all are super awesome.
My only request to Kimkim team is to let people know the breakup of expenses on travel and hotels (not the break-down to individual... Read more

Liz Karen is the most knowledgeable and patient when it comes to planning detailed itinerary for someone like me whose requirements keep on changing!!!!

I must say Liz is awesome.
And, so is Lisbeth who oversaw our entire trip from the time we landed in Peru.
Sacred Valley guide David, driver Freddie, Machu Picchu guide Javier ... all are super awesome.

My only request to Kimkim team is to let people know the breakup of expenses on travel and hotels (not the break-down to individual days) ... so that people can decide if they can go more luxurious in travel or should go down on hotels etc.
That's something policy related that Kimkim must do.

Other than that, you exceeded my expectations.
A big shout out for Liz Karen and Lisbeth again!

Hotel Review
Aranwa Sacred Valley
Urubamba

Have traveled to over 60 countries across all the continents ... Nothing gets better than this beautiful place when it comes to comfort and hospitalty! You must celebrate that you are the best in entire Sacred Valley area ... and probably you have the BEST staff in the world!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 05, 2024

Hi Chandramani,
Happy to hear you had such an amazing experience in Peru!
Thank you for your recommendation. We need to analize the breakdown option.
I wish you all the best for this new year 2024 😊
Please take care and let me know if we can help you somehow in the future!
Liz.

Sea, Jungle, Mountains: A Packed Family Adventure in Peru
Peru | Dec 20 - Dec 30, 2023

Lisa
Lisa E.
Winston-Salem, NC | Reviewed on Jan 03, 2024
We're a family of six with teens and a six-year-old, and Liz helped us pack it all into a 12-day trip to Peru! Ninety percent of the trip was incredible. First, however, here's the part that sucked: A preventable snafu cost us a lot of $$. When we were too sick to hike, we were misinformed about train ticketing restrictions, which led us to lose $500 on rebooking fees. Also, every one of us got sick. Like, fevers, antibiotics, puking, oxygen, and hospital trips sick. Yes, we drank only... Read more

We're a family of six with teens and a six-year-old, and Liz helped us pack it all into a 12-day trip to Peru! Ninety percent of the trip was incredible.

First, however, here's the part that sucked: A preventable snafu cost us a lot of $$. When we were too sick to hike, we were misinformed about train ticketing restrictions, which led us to lose $500 on rebooking fees. Also, every one of us got sick. Like, fevers, antibiotics, puking, oxygen, and hospital trips sick. Yes, we drank only bottled water, through filtered water bottles. It happens.

Here's the meh: We needed a little more mental preparation for the rigors of the Amazon section of the trip. It was 98 degrees with 90% humidity and swarms of mosquitos and roaches. Reading that is different than being ready for it. We needed different clothes to be more comfortable. Also, pretty much every single one of our flights was changed after we first booked it. We had to get up at 4 am a few times, which led to some grumpy family members later in the day.

Now, on to the great parts: We loved our first few days in Lima. The food tour in Barranco was a delicious introduction to a country filled with flavorful food. Even our picky eaters tried it all. We didn't give ourselves enough time in the colonial section of downtown Lima. Day two was the sea lion tour, which was a grand adventure. The boat trip was gorgeous. As you approach the island, it does smell bad but you get used to it, and swimming with the cuties for twenty minutes is well worth it. In the Amazon, we saw caiman, otters, wild macaws, parrots, four kinds of monkeys, and a ton of cool trees (rubber, cork). Corto Maltes was a beautiful lodge with hammocks and great food, and we loved cooling off in the pool. We flew to Cusco and then drove on to our favorite place, El Albergue in Ollantaytambo. This "boutique" hotel was paradise, with flowers everywhere and breathtaking views. There was a huge farm and a little school behind it. The place was a short (uphill) walk from the ruins towering above the town, the Plaza Mayor, and the souvenir market. The sacred valley ruins tour was ah-mazing for my history teacher heart and Jose was well-informed about so many different perspectives. We loved the llama trek and weaving demo with indigenous women. Since we were too sick to hike, I wish we had skipped staying in Aguas Calientes. Still, our hotel, Hatun Inti, was minimalist and clean. The Vistadome train ride - with party car! - was a highlight of the trip. Machu Picchu is even more marvelous in person and our guide, Javier, was a huge help in answering all of my questions. He did a great job with the Insta pix for the teens and the pacing for our slow kiddo and those of us feeling the altitude. Another train ride and then a drive to Cusco. The elevation here really buried some of us but we were all incredulous at the beauty of this colonial city. We stayed at Casa San Blas, which was super cute and had the perfect location. Situated on a hill, we could see the red roofs of Cusco below. San Blas is an artists' neighborhood and my artistic teens loved seeing the artists at work. From here, we did a pottery experience, a chocolate experience, went to an animal rescue center, and visited many ruins. I also recommend the Museo del Arte Precolombino and visiting the cathedral and church on the Plaza Mayor.

Although a few things went wrong, the combination of support and individual choice made for the perfect way to plan a family trip. Thank you, Liz, Lizbeth, Domingo, Jose, Javier, and so many others. I would recommend KimKim to other travelers in a heartbeat!

Hotel Reviews
Innside Lima Miraflores by Melia Hotels International
Miraflores

A good introduction to Peru, this hotel feels pretty familiar to Americans. Good breakfast and yummy room service. The front desk staff is really helpful. Located in a nice area of Miraflores, right near Kennedy Park.

Authenticity & Character
Nothing was really wrong, it was just pretty normal.
Location
Staff
Cleanliness & Comfort
Corto Maltes Amazon Lodge
Puerto Maldonado

Corto Maltes was a beautiful lodge with hammocks and great food, and we loved cooling off in the pool. Our guide, Mario, was an expert at spotting animals. We saw caiman, otters, wild macaws, parrots, four kinds of monkeys, and a ton of cool trees (rubber, cork). The boat ride to and from the lodge were beautiful and fresh. The massage at the lodge was well worth it. We were underprepared for the sheer volume of mosquitos and the small armies of roaches. Also, everyone stressed that we needed long sleeves and pants (which we did, for the hikes and such) but no one really mentioned that we needed a TON of extra clothing because everything would get wet and nothing would dry in 90% humidity. We could have been more comfortable if we were better prepared. Our littlest one got super sick here with a fever.

Authenticity & Character
The location, architecture and food make this place pretty amazing. I wish there was more of a cultural aspect as well.
Location
Right on the river with a big property filled with cool plants and animals, and a lookout tower.
Staff
We were there over Christmas and there was nothing special about it. Other lodges had cultural celebrations.
Cleanliness & Comfort
Wellllll - there was no air conditioning, spotty electricity and there were a lot of bugs.
El Albergue Ollantaytambo Boutique Hotel
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Classic Machupicchu
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Peruvian Food Tour in Artsy Barranco
Private Peruvian Food Tour in Artsy Barranco
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Palomino Islands - Sealions  tour
Shared Palomino Islands - Sealions tour
Lima
Quality of Experience
Food
There was no food. Provided snacks would have been great.
Guides, Drivers and Staff
Transport
The boat was broken when we arrived, which delayed us.
Flight to {{end_location}} & Corto Maltes Lodge 1/3 (Sandoval Lake Program)
Flight to {{end_location}} & Corto Maltes Lodge 1/3 (Sandoval Lake Program)
Peru
Quality of Experience
Food
It tasted great but a few of us got sick.
Guides, Drivers and Staff
Transport
Private Tour to Chinchero &  Llama trek  with Ancestral Weaving at Umasbamba town Experience
Private Tour to Chinchero & Llama trek with Ancestral Weaving at Umasbamba town Experience
Sacred Valley
Quality of Experience
Food
Only tea was provided. We should have added lunch into our tour on this day because we were starving!
Guides, Drivers and Staff
Transport
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Puerto Maldonado
Quality of Experience
Food
No food.
Guides, Drivers and Staff
Transport
Corto Maltes Lodge 3/3 (Sandoval Lake Program), Flight to Cusco & Transfer to {{end_location}}
Corto Maltes Lodge 3/3 (Sandoval Lake Program), Flight to Cusco & Transfer to {{end_location}}
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Short Inca Trail Trek & Machu Picchu by train 2/2 (Private Guided Tour in Machu Picchu)
Shared Short Inca Trail Trek & Machu Picchu by train 2/2 (Private Guided Tour in Machu Picchu)
Peru
Quality of Experience
Food
No food.
Guides, Drivers and Staff
Transport
Private Inca Pottery Classes (Kutiry)
Private Inca Pottery Classes (Kutiry)
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Mini Chocolate Workshop
Shared Mini Chocolate Workshop
Cusco
Quality of Experience
Food
Yummy chocolate
Guides, Drivers and Staff
NA
Transport
NA
Private tour to Sacseyhuaman, Cochahuasi & Pisac
Private tour to Sacseyhuaman, Cochahuasi & Pisac
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 05, 2024

Hi Lisa,
Thank you for your taking the time to leave a review.
I'm sorry that you got sick during your time here. Eventhough, I'm glad to know that you enjoyed most of your experience in Peru.
I wish you all the best for this new year 2024 😊
Liz.

Beautiful Country, Beautiful People
Peru | Nov 13 - Nov 18, 2023

Nidhi
Nidhi S.
Fresh Meadows, NY | Reviewed on Jan 02, 2024
We had an amazing time in Peru!! Our local specialist, Liz, helped us plan the trip to our specifications and made our trip exactly the way we wanted it. We wanted to see historic sites, beautiful views, and experience the local culture and she made it possible! The hotels she selected for us were great, with exceptional service and hospitality. They were knowledgeable about many restaurants (especially vegetarian and vegan!) In Cusco, our local guide Manuel was exceptional - he took us to... Read more

We had an amazing time in Peru!! Our local specialist, Liz, helped us plan the trip to our specifications and made our trip exactly the way we wanted it. We wanted to see historic sites, beautiful views, and experience the local culture and she made it possible! The hotels she selected for us were great, with exceptional service and hospitality. They were knowledgeable about many restaurants (especially vegetarian and vegan!) In Cusco, our local guide Manuel was exceptional - he took us to see some amazing historical sites, salt times, Llama Sanctuary, and to an at home textile production. He made us took us around the city as if we were locals and had great stories about the countries rich history. In Machu Picchu, our guide, Javier, was a joy to hike with. He took us to many great photo-op spots, some of which other guides knew nothing about! He told great stories and taught us much about the history of a wonder of the world. We also visited Lima and were able to explore the city on our own, going to street markets, small homey restaurants, and night time gelato treats! Overall, it was a warm and beautiful country with amazing guides/ locals who made us feel right at home. Already looking forward to our next trip!!

Hotel Review
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Close to a lot of restaurants and shopping boutiques, walkable distance from the local town square
Staff
very helpful, with great recommendations and showed great hospitality
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 02, 2024

Hi Nidhi,

Thank you for taking the time to leave such a great review! 😊. I'm very happy that you enjoyed your trip to Peru. Wish you all the best for this new year 2024, many adventures, projects and great travels with KimKim 😉

Looking forward to helping you plan your future trips to LATAM.

Liz.

Hi my name is Jeanette I reach on to Johana ...
Peru | Dec 4 - Dec 12, 2023

Jeanette
Jeanette C.
Camden, NJ | Reviewed on Dec 31, 2023
Hi my name is Jeanette I reach on to Johana to help me to make my husbandJulio big 50 birthday very special .we wanted to know Peru and their culture and people .johanna went beyond my expectations ❤️she listen very carefully all the special details I request to make this birthday memorably.from the people that pick us up from the airport and all the staff from each hotel and our tour guide Franklyn we felt welcome ,secure,and very inform and especially lots of fun .I recommend with my eyes... Read more

Hi my name is Jeanette I reach on to Johana to help me to make my husbandJulio big 50 birthday very special .we wanted to know Peru and their culture and people .johanna went beyond my expectations ❤️she listen very carefully all the special details I request to make this birthday memorably.from the people that pick us up from the airport and all the staff from each hotel and our tour guide Franklyn we felt welcome ,secure,and very inform and especially lots of fun .I recommend with my eyes close kimkim to help you book your tours .I highly recommend our Franklyn as your tour guide ..i also want to say thank you to Kimkim and Franklyn for the surprise cake 🎂 up in matchu pichu ❤️❤️❤️❤️ here I live you some picture of our adventures Peru until then

Hotel Reviews
Hotel Antigua Miraflores
Lima

Is amazing is so beautiful from inside out .very clean the staff very welcoming very attentive.i love it

Authenticity & Character
Location
Is a beautiful place.is located it in a very secure area you can walk around to learn about Lima and also know the history of the area
Staff
Staff is very welcoming and very humble
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

El albergue located at the sacred valley you waked up in the middle of this two huge mountain with the birds sound everything they serve you they themselves harvest .is very welcome romantic and the staff so kind

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Antigua casona San Blas is located in Cusco once you step out everything is just a walk away from restaurant museum and market is so beautiful

Authenticity & Character
Location
Everything is very close just a walk away you can enjoy life music and all kind of food
Staff
Beautiful people i request flowers wine cake in the room before my husband and I got to the room and I can’t ask for nothing less they made it very special for us
Cleanliness & Comfort
When I tell you clean is clean no noise very comfortable and cozy
Activity Reviews
Moray & Maras ATV Tour
Moray & Maras ATV Tour
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Train to Aguas Calientes
Afternoon Train to Aguas Calientes
Peru

We love the scenic and the experience the train ride

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

The most beautiful place that I ever visit .we made my husband big 50 so special at this place and day

Quality of Experience
Guides, Drivers and Staff
All I can say thank you Franklyn and Kim Kim
Transport
Lima City & Food Tour
Lima City & Food Tour
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly from Lima to Cusco, Explore the City
Fly from Lima to Cusco, Explore the City
Peru

Is such a beautiful place Franklyn our tour guide took us to explore the city of Cusco to learn about their food and culture

Quality of Experience
Guides, Drivers and Staff
I want to say thank you to our tours Franklyn thank you for helping us to explore your city you speak with passion of your people and your culture Julio and I will always will be so greatful for your time and acknowledge.i also want to say thank you for the drivers which I am try to remember their name i remember the lady Milagros thank you for making sure we got to our destination safe
Fly from Cusco to Lima
Fly from Cusco to Lima
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Arrival to Lima: Free Day to Explore
Arrival to Lima: Free Day to Explore
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Cusco City Tour
Cusco City Tour
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Jan 04, 2024

Jeanette me da mucho gusto leer que tuviste una super experiencia en Peru!! Espero fue un cumpleaños inolvidable para tu esposo.

Estamos para ayudarte en cualquiera de tus viajes en Latinoamerica!
Johanna

Excellent experience; both with planning and on the ground logistics
Peru | Dec 20 - Dec 28, 2023

Sangeeta
Sangeeta N.
San Jose, CA | Reviewed on Dec 31, 2023

Our first time using KimKim and it was an excellent experience. Martina, our local specialist was very prompt in her responses and took into account our preferences. The logistics were flawless - airport transfers, domestic tickets, tours everything worked out as planned. Our local guides were excellent as well - Jime, Melbin, Darwin, Will and took care of everything. It was a new experience for us to offload all the planning to someone else; all we had to do was show up. Thanks Martina and team!

Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Jan 01, 2024

Dear Sangeeta,

Thank you for that wonderful testimonial. I'm very happy that you enjoyed your trip to Peru and that you could just wind down and benefit from your time there.

Let me wish you all the best for this new year 2024, many adventures, projects and (of course) great travels with KimKim.

Cheers,
Martina

Knowledgeable and complete trip planning
Peru | Dec 17 - Dec 22, 2023

Ravnit
Ravnit L.
Anchorage, AK | Reviewed on Dec 30, 2023
Phima Voyages made our trip to Peru so easy because they planned for and took care of every detail. Martina who is very knowledgeable about the area asked all the right questions, and really listened to our responses. We had a truly amazing time. Not only because Peru is amazing, but because Martina, Alex, Wilfredo, and the various drivers, made it easy for us to to focus on how amazing Peru is. Wilfredo is a wonderful guide- very knowledgeable, kind, and intuitive. He gave us the right... Read more

Phima Voyages made our trip to Peru so easy because they planned for and took care of every detail. Martina who is very knowledgeable about the area asked all the right questions, and really listened to our responses. We had a truly amazing time. Not only because Peru is amazing, but because Martina, Alex, Wilfredo, and the various drivers, made it easy for us to to focus on how amazing Peru is. Wilfredo is a wonderful guide- very knowledgeable, kind, and intuitive. He gave us the right amount of detail as he gauged our interest based on our questions. Thank you to Phima Voyages!

Hotel Review
Hotel Rumi Punku
Cusco

Nice clean rooms. Good breakfast, and we appreciated the filtered water to fill our water bottles- to avoid the plastic water bottles.

Authenticity & Character
Location
Very near the central areas, but enough away to be quiet.
Staff
Very kind and helpful.
Cleanliness & Comfort
Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Dec 30, 2023

Dear Ravnit,

Thank you so much for having taken the time to review your trip. It was a pleasure for me planning your trip to the region of Cusco and I'm very glad that you enjoyed the visits with Wilfredo.

I am sure that you also had a great time with your family in Lima afterwards !
Happy New Year to you and your family!
Warm regards,
Martina

Easy & smooth trip
Peru | Dec 15 - Dec 22, 2023

A
Anna Y.
Newark, NJ | Reviewed on Dec 29, 2023
We loved how easy and smooth the whole planning process was. When we arrived everything was organized and we enjoyed the variety of activities throughout Peru. It was well balanced with activities but all free time to relax. We will use kimkim in the future. Read more

We loved how easy and smooth the whole planning process was. When we arrived everything was organized and we enjoyed the variety of activities throughout Peru. It was well balanced with activities but all free time to relax. We will use kimkim in the future.

Hotel Reviews
Hotel Antigua Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Reserva Amazonica
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Dec 30, 2023

Hi Anna,
I’m so glad to hear you had a great trip to Peru and it was everything you wanted. We hope to welcome you again in the future.

Best,
Johanna

The whole trip was seamlessly organised and e...
Peru | Dec 6 - Dec 20, 2023

D
Daniel M.
United Kingdom | Reviewed on Dec 21, 2023

The whole trip was seamlessly organised and executed. It allowed us to efficiently visit most of the country in a relatively short period of time. Edy was an outstanding guide, through his passion, patience and flexibility.

Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Dec 31, 2023

Happy to hear you had such an amazing experience in Peru! We hope to welcome you back again.

Unforgettable Trip!!
Peru | May 7 - May 18, 2023

Aidan
Aidan S.
India | Reviewed on Dec 18, 2023
We had an amazing trip! Marco was our guide in Quito, and he was excellent. We then traveled to the Amazon and stayed at the Napo Cultural Center, it was such an unforgettable experience. We had the best time with our guide Sergio, who we still keep in touch with. Our next stop was the Galapagos, a definite must visit! All of our guides there (Enrique and Julio were AMAZING!) were so knowledgeable, friendly, and fun. We got engaged on the trip and truly had the most wonderful time. Once in a... Read more

We had an amazing trip! Marco was our guide in Quito, and he was excellent. We then traveled to the Amazon and stayed at the Napo Cultural Center, it was such an unforgettable experience. We had the best time with our guide Sergio, who we still keep in touch with. Our next stop was the Galapagos, a definite must visit! All of our guides there (Enrique and Julio were AMAZING!) were so knowledgeable, friendly, and fun. We got engaged on the trip and truly had the most wonderful time. Once in a lifetime trip!

Hotel Review
Napo Cultural Center
Quito

Beautiful location, amazing food, and the best people!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 18, 2023

Dear Aidan and Amanda!

Congratulations on your engagement—what a special moment to cherish forever. Marco in Quito, Sergio in the Amazon, Enrique, and Julio in the Galapagos— are some of our best guides and so happy that your trip was extraordinary with their expertise and warmth.

The Napo Cultural Center is always a fantastic and enriching experience, thank you so much for following my suggestion that added even more depth to your adventure. Here's to unforgettable memories and the start of a beautiful new chapter!

Best!
Alvaro

Kim Kim made our trip to Peru a trip of a lif...
Peru | Nov 16 - Nov 26, 2023

Luisa
Luisa M.
San Lorenzo, CA | Reviewed on Dec 12, 2023

Kim Kim made our trip to Peru a trip of a lifetime. Our travel specialist Liz worked with us with everything that we wanted to do, she was extremely responsive and answered any questions or concerns we had. Our travel specialist during the trip Lisabeth was also extremely responsive and ensured our trip went smoothly.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 26, 2023

Hi Luisa,
I’m so glad to hear you had a great time in Peru! I'm sharing your review with Lisbeth and the rest of our team. They'll be happy to read it.
Looking forward to helping you plan your future trips to LATAM.
Take care!
Liz.

Wow, great trip. Very well organized and amazing tour guides.
Peru | Dec 1 - Dec 9, 2023

Tom
Tom V.
Canada | Reviewed on Dec 10, 2023

Wow, what a great trip. Very well organized. Gave us exactly what we were looking for... observatories, archaeoastronomy sites, food tours, etc. Thanks so much to Liz and Lisbeth. Our tour guide, Wayra Eloy, was totally amazing for the Temple of the Moon, Inca trail, Llama farm and Pisaq/Sacred Valley tour. He covered all the sites in depth, gave us the astronomical significance, shared cultural and spiritual stories, sooooo wonderful.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 26, 2023

Hi Tom,
I'm so glad to hear everything with your trip to peru went smoothly!
I'd be happy to help you again with your future trips to South America.
Please take care!
Liz.

Absolutely fabulous planning and wonderful tr...
Peru | Nov 23 - Dec 3, 2023

Keith
Keith J.
Atlanta, GA | Reviewed on Dec 04, 2023

Absolutely fabulous planning and wonderful trip

Local specialist: Johanna Fabian

Great first time experience to Peru & Bolivia
Peru | Nov 16 - Nov 25, 2023

Yee Tzen
Yee Tzen Y.
Brunei | Reviewed on Dec 02, 2023
Kristy planned out a great trip for us. She was accommodating to our requests. Kristy’s recommendations on where to go and what we should do were top notch. All of our tour guides in all our destinations were super knowledgeable and passionate in their work and we really enjoyed our trip! Read more

Kristy planned out a great trip for us. She was accommodating to our requests.

Kristy’s recommendations on where to go and what we should do were top notch. All of our tour guides in all our destinations were super knowledgeable and passionate in their work and we really enjoyed our trip!

Hotel Review
Costa del Sol Wyndham Lima Airport
Lima

Super convenient airport hotel footsteps away from the airport!

Authenticity & Character
Location
Literally across the road from the airport
Staff
Everyone was very accommodating eventhough we arrived at 2am in the morning!
Cleanliness & Comfort
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Dec 04, 2023

Hi Yee,

Thank you so much for your feedback! I am so happy to hear you had a great time on your trip. It was my pleasure helping you navigate your time here. I hope to help with any future trips to South America.

Best,
Kristy

We knew this would be an awesome trip but whe...
Peru | Nov 11 - Nov 25, 2023

Sonia
Sonia A.
Sweden | Reviewed on Dec 02, 2023
We knew this would be an awesome trip but when executing it, it turned out to be even more amazing than expected.
I loved the fact that I could cuatomized the trip /design it exactly as per my wishes, and Kim kim just help me with the logistics arouns it.
Everything was arranged perfectly, from transport to accommodation to time slots etc. 6 of 5 points!
Hotels, specially the Tierra Viva chain hoth in Lima and Ollantaytambo, were very nice, with the only exception of the hotel (hostal...
Read more

We knew this would be an awesome trip but when executing it, it turned out to be even more amazing than expected.
I loved the fact that I could cuatomized the trip /design it exactly as per my wishes, and Kim kim just help me with the logistics arouns it.
Everything was arranged perfectly, from transport to accommodation to time slots etc. 6 of 5 points!
Hotels, specially the Tierra Viva chain hoth in Lima and Ollantaytambo, were very nice, with the only exception of the hotel (hostal really) Amaru in Cusco where the sound from the rooms above us in all nights we stayed there didnt help us sleep much, and the cleaning could have been better too. Also ahead of our stay in the Jungle, in the TreeLodge, we should have been give more factual info that there is no mobile coverage, no cashier nor any emergency shop at all, so for example, if you are a woman and happen to get your mens while there, as it happened to me, you rather were mega prepared ahead having bought even female patches/tampongs with you as there is simply no way to get them in the jungle. Prior to pur trip we had understoodd it was ju gle but as we were staying on a 'resort'/'lodge', we thought there'd at least be a survival shop /pharmacy at the premises.

The guides in Puno, Cusco and thr jungle have been very different styles one vs the other, but each od them had its own charm, a lot of knowledge and have made our trip a real joy. Kuddos to Maycol in Puno, Emilia (Cusi travel) in Cusco and Carlos & Jaimer in the jungle.

An advice for other travellers is to do your research thoroughly of what you'll like to visit and only after that design your trip. Peru has far too many things/places to visit, so one cannot leave it only to the typical 'for tourist' tours if one really wants to cover the most 'corners of Peru' possible in the time one has there.

One other suggestion to Kim Kim/advice to traveller is that the INCA Trail hike, even the short one we did, requires higher than standard good condition. 7h and more than 200 staircases, under rain or heavy sun, and even if with stops to drink/grab an energy bite and a breath, is not a trivial challenge. And I say this having grown up hiking the Pyrenees in my home land Basque Country (North Spain).

To visit Machu Picchu and a piece (the Peruvian) of the Amazon River/jungle was my dream since young ago (I am 47 now :)). This trip has not only get me to fullfill this dream, but also to even get to see other fascinating places in Peru like Lake Titicaca or the Rainbow Mountain. The trip is expensive but worth every penny.

Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Dec 04, 2023

I appreciate this lovely review! Peru is an amazing country and there are so many places to visit. I am happy that it left a lasting impression on you. I hope to welcome you back again in the future!

A dream come true
Peru | Nov 11 - Nov 25, 2023

O
Olga S.
Sweden | Reviewed on Nov 29, 2023
I only have great things to say about the trip and everything about it: the planning and organizing and the people that have been involved to make this experience unforgettable. Jessica has been absolutely amazing providing answers to all - sometimes even silly - questions and making sure every single request from our side has been met and included in the itinerary. I must admit, I was a bit worried at first booking such an expensive trip online like this, no receipts, no "actual" people... Read more

I only have great things to say about the trip and everything about it: the planning and organizing and the people that have been involved to make this experience unforgettable. Jessica has been absolutely amazing providing answers to all - sometimes even silly - questions and making sure every single request from our side has been met and included in the itinerary. I must admit, I was a bit worried at first booking such an expensive trip online like this, no receipts, no "actual" people we're interacting with, it felt a bit uncertain. Also, I was worried about the situation in Peru and whether it would be unstable/turbulent there. None of my fears turned out to have any ground and it was the smoothest trip I've ever been on! Well, apart from constantly being sick, but that had only to do with my own immune system :D So my huge appreciation goes out to Jess! Thanks for all the patience with us while drafting out this adventure! Our first guide on the ground was Maykel and he showed us the wonders of the Puno region. He has such a passion for his work, his country and history - it was a pleasure listening to his stories. Then we met Emilia in Cusco and we stayed with her all throughout the Cusco - Machu Picchu - Rainbow Mountain journey. Also her passion and pride for her country and background has rubbed off :) She is such a wonderful and warm person, it was great being taken care of by her during those days. Lastly, in the Amazon region, we were taken care by Carlos and Jaiver, who once again were so clearly in love with the jungle, the nature and their work! Their ability to feel the forest was absolutely mind-blowing - it felt like they could see right through it, when they knew where to turn to find a tarantula in the complete darkness or to spot an iguana up on a treetop when passing by at high speed on a boat (when we came to a halt, it took me a while to see the iguana and I just kept wondering how on earth did they manage to see it so quickly?) but it's just that it's in their blood - and it's fantastic to know that there are people like them living there and taking such loving care of the "lungs of our planet".
Huge thanks to the entire kimkim team for making my dream come true! You're all fantastic!

Hotel Reviews
Tierra Viva Miraflores Larco
Lima

Nice hotel with good location. Quite noisy as the room was right below the kitchen and all the rattling starting at 5am was pretty loud. Also, no windows going out to the street - but only to the inside of the hotel - was a minus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the noise
Amaru
Cusco
Authenticity & Character
Location
Staff
Some of the front desk staff weren't particularly friendly.
Cleanliness & Comfort
The rooms weren't clean, the bathroom floor was covered in sand/dust and hair that didn't come from us.
Treehouse
Iquitos

I have a bit of mixed feelings about this one - I both loved it and felt like it was a huge challenge :D First of all, no one told me there would be these hanging bridges at 20 m height that I'd need to cross to get to and out of the room! I'm afraid of heights so to me it was a huge deal to cross it without any security rope attached to me. But then I took it as a way to face and embrace my fears so I dealt with it and got better at it with time :) Secondly, all the wildlife was both fantastic and scary at the same time :D Waking up to the birds' songs at sunrise is the best medicine for us westerners to calm down our boiling stressed out minds, along with watching dozens of various colorful butterflies float around - to me it was like being in paradise. At the same time, being greeted by buzzing flying monsters and creeping lizards on the walls in the bathroom at night was not something for the sensitive souls :D But once again, i took it as a challenge and made myself proud at the end :D The staff was absolutely wonderful. I got very sick upon my arrival and couldn't eat regular food so they cooked me the most delicious chicken broth and mint tea which I think was what helped me recover so quickly. When i did get to finally enjoy the proper food - it was delicious and so nicely presented, like in the most luxurious resorts. To me, despite the sickness, it was a much needed escape to the heart of the nature which helped me relax and completely recover in just a couple of days from all the stress of everyday life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Puno
Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Machu Picchu
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Dec 01, 2023

What a wonderful time! I am so happy that everything went smoothly, and you made some great memories while in Peru. It was so great working with you and planning this trip. Thanks again!

Liz is A1. She was good in communication. The...
Peru | Nov 17 - Nov 25, 2023

A
Anil K.
Alpharetta, GA | Reviewed on Nov 26, 2023
Liz is A1. She was good in communication. The plan like clockwork. We were going to Lima, the Amazon, Machu Pichu and the sacred valley. The private taxi showed up on time every time. The private guided tour of Machu Pichu was memorable. Our guide was so kind. She knew all the good spots for pictures and took all our pictures too. Read more

Liz is A1. She was good in communication. The plan like clockwork. We were going to Lima, the Amazon, Machu Pichu and the sacred valley. The private taxi showed up on time every time. The private guided tour of Machu Pichu was memorable. Our guide was so kind. She knew all the good spots for pictures and took all our pictures too.

Hotel Reviews
Refugio Amazonas Lodge
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britania
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Biru Hotel Boutique
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The beds and pillows are hard. But, cannot Beat at their price.
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 02, 2023

Hi Anil,
Thank you very much for your great comments.😊
I'm so happy to know that you enjoyed your experience in Peru!
Please take care and let me know if we can help you somehow in the future!
All the best!
Liz.

Our first trip to Peru with a guide!
Peru | Nov 13 - Nov 19, 2023

Zainab
Zainab O.
Chicago, IL | Reviewed on Nov 24, 2023
Liz helped plan my trip to Peru with a group of 4 family members. She was attentive and customized the trip to our liking. Going to Peru was very memorable! It was def worth it! Lisabeth was available throughout the trip over whatsapp and answered all our questions and concerns regarding transportation and the tours. I am still daydreaming about our trip! I would have hoped the hotels be a bit higher caliber in Cusco but regardless was a fun trip overall :) THANK YOU! Read more

Liz helped plan my trip to Peru with a group of 4 family members. She was attentive and customized the trip to our liking. Going to Peru was very memorable! It was def worth it! Lisabeth was available throughout the trip over whatsapp and answered all our questions and concerns regarding transportation and the tours. I am still daydreaming about our trip! I would have hoped the hotels be a bit higher caliber in Cusco but regardless was a fun trip overall :) THANK YOU!

Activity Reviews
Shared Quad bikes tour in Moray & Maras
Shared Quad bikes tour in Moray & Maras
Sacred Valley

very friendly staff and took the time for us to ride the quads and be comfortable with navigating before heading out! My sister was scared and the guide took her on his bike and she loved it! I wish it was longer and didnt know that there was a lagoon quad bike tour (perhaps worth exploring too!) with did the Moray and Maras and was fun to tour with Quads for sure!! We went in November and was still amazing weather.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Humantay Lake Trek
Shared Humantay Lake Trek
Cusco

amazing and a hike to remember!! Our guide Judith was amazing and was very helpful in having us navigate the hike. We went uphill using horses (since we were very sore from the Inca and Wayna Picchu hike) and loved seeing Lake Humantay!! A MUST SEE!!

Quality of Experience
Food
please change the food (breakfast and lunch) for this trip. Although the location is amazing, the food is terrible and we all ended up with an upset stomach...
Guides, Drivers and Staff
Transport
The driver was bad, very speedy and the road was very zigzaggy over the mountains. I felt nauseous partly from his driving and from the altitude. It wasnt like this on prior hikes
Shared Short Inca Trail Trek 1/2
Shared Short Inca Trail Trek 1/2
Peru

Our guide Claudio was a Godsend! He was so friendly, informative and made the hike memorable. it was 7 hours long but we didnt feel it! He would wait for us and we loved exploring the ruins and the Inca trail. Reaching sun gate at the end was a dream!! The sun came out and illuminated Matchu Picchu! It was THE highlight of my trip...make sure to go!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner at Chicha Restaurant by Gaston Acurio - Creative Menu NC
Dinner at Chicha Restaurant by Gaston Acurio - Creative Menu NC
Cusco

underwhelming food and service. I would not have booked it if I had known it wasnt anything special. KimKim was kind enough to cover it for our reservation..

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 01, 2023

Hi Zainab,
Great pixs!🤩
Thanks for taking the time to leave such a great review! 😊
I was very glad to help you with the planning. I'll share your review with our team, they'll be happy to know that you had a great time here!
Please take care and let me know if we can help you in the future!
Kindly,
Liz.

Liz Karen was VERY proactive and helped us pu...
Peru | Nov 10 - Nov 19, 2023

M
Mickie G.
Flagami, FL | Reviewed on Nov 21, 2023
Liz Karen was VERY proactive and helped us put together a trip to Peru very quickly. We were orginally supposed to be in Costa Rica on a very different business vacation, and the weather caused us to need to cancel and rethink what we were going to do. We decided on a condensed version of our dreal trip to Peru...and it FAR SURPASSED OUR EXPECTATIONS! Yes, there were a few hiccups, but overall, we would recommend Liz Karen and KimKim Tours to others...actually we alrady have! We... Read more

Liz Karen was VERY proactive and helped us put together a trip to Peru very quickly. We were orginally supposed to be in Costa Rica on a very different business vacation, and the weather caused us to need to cancel and rethink what we were going to do. We decided on a condensed version of our dreal trip to Peru...and it FAR SURPASSED OUR EXPECTATIONS!

Yes, there were a few hiccups, but overall, we would recommend Liz Karen and KimKim Tours to others...actually we alrady have!

We appreciated the phenomenal tours and guides! WOW! FABULOUS!
We also appreciated Liz Karen's swift service when we were experiencing a delay with our airport driver---she was on it and had us a driver in no time to be sure we got to the airport without missing our flight.

Speaking of drivers, it was a relief to have good drivers transporting us to everything, as traffic can be a nightmare in Peru...so it is best to leave the driving to the professionals, so we could enjoy our trip even moreso!

We also recommed you consider their recommendations. They set us up on a Organic Farm Tour and Lunch, that ended up being once of the highlights of our trip that we cannot see, to stop talking about! Had we stuck to only the "highlights" we would have missed out on this incredible experience!!!!

We are already looking at where we want to go next and have already reached out to KimKim tour s for suggestions on various itineraries,,,,and we love the "Independent style" KimKim Tours provide---it's much like what I normally would coordinate...only with a whole lot less hassle for me!!!! We believe their professional connections helped to may our trip even better than if we had booked/coordinated each component ourselves!

5 stars for service!!!!!

Hotel Reviews
Holiday Inn Lima Airport
Lima

This was an excellent first night---great amenities!

Authenticity & Character
It was just as expected for a Holiday Inn
Location
SUPER close to airport
Staff
Friendly and professional
Cleanliness & Comfort
SUPER CLEAN!!!!!!!!!!!!!!!!!!!!
Casa Biru Hotel Boutique
Cusco

We stayed here 4 night in this "old world" boutique hotel. We loved the character, the courtyard, the breakfasts and the incredible staff!!!! HIGHLY RECOMMEND!!!!

Authenticity & Character
Quirky and cute boutique hotel--very old world
Location
So close to Plaza de Las Armas!
Staff
We cannot rave enough about the amazing staff...they were FABULOUS!!!!
Cleanliness & Comfort
If they had better pillows they would get 5 stars for comfort---but seriously they are awesome!!!!
El Albergue Ollantaytambo Boutique Hotel
Cusco

OUR MOST FAVORITE place that we stayed during the trip====I would go back, just to stay there! It is in the train station gates, you barely hear the trains and the grounds are GORGEOUS with ridiculously amazinv views of the ruins of Ollantaytambo. WE LOVE, LOVE, LOVED this place so much and we have been telling everyone all about it!!!!! The restaurant is fatastic too and the food is courced by the nextdoor organic farm, which we did a food tour and authentic Inka Pachumanha Lunch at----you do NOT want to miss out on this experience---absolutely fantastic!!!!!!!!!!!!!!

Authenticity & Character
GORGEOUS! Inside and out!!!! Our favorite place we stayed at!!!
Location
Step right out of the hotel and jump on the train to Machu Pichu
Staff
Fabulous, friendly and so hospitable!
Cleanliness & Comfort
Squeeky clean!!!! LOVE IT!!!!! Very comfortable...didn't want to leave!!!
Susanna Inn
Aguas Calientes, Machu Picchu

Awful, horrible. terrible. Insects in our beds, no hot water to take a shower or wash properly. LOUD LOUD LOUD! Staff was discourteous...we felt like we couldn't complain because we needed them to store our luggage while we explored Machu Pichu. We couldn't wait to get out of that place. We've stayed in backpacker's hostels WAY better than this place. Good part: Great view of river from window and good banana pancakes. NOTE: We reported to KimKim Tour and they have assured us they will be taking care of the poor service, on our behalf. Highly recommend you do NOT stay there!

Authenticity & Character
Simply awful experience
Location
Staff
Not hospitable
Cleanliness & Comfort
Clean with no insects, be sure the hot water is running, try insolating the rooms and asking alte guests to use quiet voices. Ask the kitchen staff to allow the guests to have coffee in the morning, instead telling them no, that they need to wait (20 min) for a cup. Especially since we are up super early and in a hurry to catch the bus to Machu Pichu. Service was slllllllooooooooooooowwwwwww! Food was lackluster...except banana pancakes! Those were heavenly!
Ibis Budget Lima Miraflores
Lima

Basic, but we loved the location and the staff was very helpful!

Authenticity & Character
Basic, but super clean and very QUIET!!!!
Location
Right in the middle of Miraflores close to everything! We would stay here again.
Staff
Hospitable and kind! Breakfast was surprisingly good here
Cleanliness & Comfort
Next time we need a King-size bed, but, that said, it was comfortable and quiet and super clean!!!! We would come back!!!
Activity Reviews
2023/Explore Ollantaytambo, Pachamanca Farm Tour & Vistadome train to Machu Picchu town
2023/Explore Ollantaytambo, Pachamanca Farm Tour & Vistadome train to Machu Picchu town
Peru

The Panchamanca Farm Tour and Lunch is a MUST DO experience. We also love the Vistadome train, it was beautiful both to and from Machu Pichu!

Quality of Experience
Excellent
Food
You will never forget this experience!!!!
Guides, Drivers and Staff
Super incredible
Transport
Meeting with a local representative
Meeting with a local representative
Peru

When we met with Lisbeth, it was great. We had some issues before because, even after preseting my passport for travel docs. my name was incorrect on the air boarding passes, etc, and so the airpline gave me a lot of grief because my name didn't match. We also were never sent the boarding passes...instead Lisbeth had sent to our son who was our emergency contact. It was an honest mistake ad she worked very hard to get it fixed quickly and what we appreciated was that she owne the mistake of sending to our son. We are all human, and just owning that was huge on her part, ad we appreciated her efforts. For the rest of our time, if we needed to reach out she was resonsive...until the last day when in Cuzco when our airport driver didn't show up. She did communicate, but not much...we eneded up getting the main cordinator involved and a new driver was sent to us immediately....it was kind of a bummer, because overall it had been great, and then she dropped the ball with communication at the very end, when we were most stressed. Such a shame, because she was very helpful all the other times.

Quality of Experience
Loved Cuzco
Guides, Drivers and Staff
Our guides were PHENOMENAL, especially Rony, Jacquline, and Luz Mabel!!!! Some of the drivers were fantastic. Liz Karen did a fantastic job with coordinating!
Transport
Loved having drivers for everything...would NEVER want to drive in Peru ourselves, and we drive everywhere all over the place.
Shared tour to Moray Terraces & Maras Salt Mines Tour
Shared tour to Moray Terraces & Maras Salt Mines Tour
Cusco

Far surpassed our expectations!!! Highly recommend

Quality of Experience
Phenomenal sites
Food
We can't remember....so it wasn't bad nor anything to write home about! LOL!
Guides, Drivers and Staff
Transport
Driver drove a little too fast for our taste
Briefing about your future tour/trek
Briefing about your future tour/trek
Peru

Request Luz Mabel for your Palcoyo Trek---she is fabulous!!!! Thorough and quite the photographer! We love her, she is so knowledgable and funny!

Quality of Experience
Luz is an amazing guide! And we are so glad we went to Palcoyo, as there are c=hardly any tourists (thank goodess) and we got to see WAY more than you will if you go to the popular Rainbow Mountain....this rainbow mountain range is WAY better!
Guides, Drivers and Staff
Luz Mabel and Omar, our drive, were fantastic!
Transport
The drive there is an adventure in itself....but Omar got us back safe and sound!
Shared tour to Pisac & Ollantaytambo tour
Shared tour to Pisac & Ollantaytambo tour
Peru

Fabulous tour, we learned so much and we are glad we did this before Machu Pichu.

Quality of Experience
Excellent tour of the ruins
Food
Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Guides, Drivers and Staff
Great drive and Rony is a fantastic guide
Transport
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu) SV
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV
Peru

Mystical, magical and far surpassed our dreams!!!!!

Quality of Experience
Dream come true experience!
Guides, Drivers and Staff
Our guide was BEYOND phenomenal!!!
Transport
Shared Trek to Palcoyo Rainbow Mountain Cross
Shared Trek to Palcoyo Rainbow Mountain Cross
Cusco

Grateful we did this hike with out outstanding guide Luz Mabel!!!!

Quality of Experience
FANTASTIC!!!!
Food
Food stop wasn't the best, but it wasn't the worst.
Guides, Drivers and Staff
Luz is an amazing guide....absolutely outstanding!!!!
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Nov 22, 2023

Hi Mickie,
Thanks for taking the time to leave such a great review! 😊
It was a pleasure to help you with the planning of your trip. Thank you for the head ups, too. These help us to improve our services and to pay more attention to our suppliers.
I'm sharing the review with the guides and all the office team.
Please take care and let me know if I can help you in a future trip! 😉
All the best!
Liz.