Kimkim Trip Reviews for Peru

My time on this hike was memorably concerning. The hike did not have enough guides. There were initially two guides and one person in the group paid for a private two day hike and so the second guide left the group. As a result there were five of us with one guide. Since I hiked at a slower pace than the others, the guide had to somehow make it work so that we all had support. Often times I was hiking several miles without any of my group members. This was quiet concerning -especially on the second day when it was rainy, and difficult to see anything and I was completely drenched in rain and shivering. It was a miracle that I made it to the group at some point-especially since I had to cross difficult terrain alone and without a guide a various points. Times that the guide did assist, he would insist that I could walk through raging rivers without assistance-which I could not and told him I could not. I argued several times with him about this. Additionally, when I was uncomfortable with cross the river by the use of a rickety zipline due to the landslide, I was told to shut up.

Additionally, I was told I had not paid for the emergency horse by the guide, however in this package it said this horse was already paid for. At the beginning of the hike, I had to pay money to get into the the park and according to this package I had already paid for everything. I also had to pay for breakfast. I don't understand why I had to pay additional fees throughout. It appears that KimKim and the hiking group that had been contracted failed to communicate information about the packages. Based off of information from the guide-it sounded as though I paid for the basic package not the full package inclusive of what is listed by KimKim.

Overall, this experience was not a good one. I would definitely not recommend this company to others as there were issues throughout and I had several dangerous issues during this hike without support and was treated rudely.

I am so thankful to have used KimKim for my trip to Peru and have Stephanie as my local specialist. We had only 7 days to explore Lima, Cusco, the Sacred Valley and Machu Pichu and Stephanie made it all fit perfectly. Every detail was figured out, which was such a relief because travel between these sites requires multiple forms of transport -- from arrival at the airport to departure from the trip we had train tickets or buses tickets or private drivers waiting for us at each leg. She made sure all of our tours had excellent English speakers (on later legs of my travel that I planned on my own, I quickly learned how varied English capabilities can be and how difficult it can be to determine the quality of English of the guides without local knowledge of the companies). Every tour/driver/guide we worked with were incredibly professional, punctual, polite, kind and helpful. Stephanie was readily available when we had a minor payment issue at one hotel and took care of it. I can't say enough about our experience traveling with KimKim and Stephanie! Thank you! You truly took the stress out of travel and made a wonderful, memorable experience for me and my brother!

My husband and I just came back from our trip to Peru and it was amazing. Stephanie was great to work with and always went the extra mile in helping us out when we had last minute plans or changes. Although it was hard to get ahold of her in country, we were glad to meet her the first day and to be able to still communicate while on vacation some way or another.

Our transportation included terrific drivers, nice vehicles, and great views. The staff was on time and always helped us with our luggage. Likewise, the drivers ensured we were safe during the festivities of Carnival.

Our guides were amazing and we were pleased to have one on one private tours the entire time. We especially loved Juan in Machu Picchu because he gave us the freedom to explore while still receiving information about the magical sites. Although we cannot remember the guides name we had for Cusco and the Sacred Valley, we adored her! She was enthusiastic and always was concerned about our health especially with the altitude change. For example, the first day she let us cut part of our tour short because I was not feeling well! She was very knowledgable as well with the area! She even suggested great places to eat and things to do for the rest of our trip.

As for hotels go, not all of them were excellent and we did run into a couple of problems with room arrangements. Nevertheless, the hotels upgraded us twice and made us feel very welcomed and we were grateful for that! Meals were never too much of an issue, except towards the end of the trip. We wish we would have had the chance to know of places to eat that "won't get you sick" because we ate on the streets towards the end and we ended our last two days of our itinerary in bed instead of out and doing what we had originally planned.

Overall this was a great trip and I would definitely book again with this company! The only suggestions are to include more about packing tips or essentials, money exchange, and popular foods or restaurants to try! We were very satisfied though despite our hiccups here and there.

Hi there, I am catching up on sleep and starting to feel more normal. I even cooked a Peruvian dish, tacu tacu, last night! My husband is on an alternating vegetarian diet. Loved the food, especially on the Phima portion of the trip. Remember we did an Intrepid trip to Machu Picchu before. All in all the trip was very good. The sites we visited were all very interesting and the meals that were arranged for us were fantastic. The only thing we were unsure of was tipping as we didn't know the price of the meals.
Our hotel room, for Trish and I, in Trujillo was quite disappointing.
I don’t think Bev and Amy’s room was as drab as ours. Unfortunately, there was a stain on the carpet, mildew in the shower and some windows opened into the hotel lobby and the others fronted onto the street, so it was very noisy.
I did feel that the reception and breakfast areas of the hotel were clean and modern looking and I do want to emphasize that the staff were very kind and helpful. I checked the hotel on line and some of the comments said that the owners were going to have to step up the quality of the rooms, but otherwise good value.
The itinerary was good . I thought the pace was pretty good and we really loved everything we saw. On day 4 we couldn’t go to Ventarron as there had been a fire, we went to Huaca Rajada museum and site, were supposed to go to the Bruning Museum , but opted to go to Tumbas Reales as we really only had a couple of hours after lunch and Jhon told us the museum closed at 4. The museum guide told us that it was open until 5 p.m. and you could stay in longer. If we had known that we might have taken in the Bruning museum. We really enjoyed what we saw in any event!
Just looking at the Itinerary now, We did not see all the destinations on Day 5, We went to the Bosque Pomac, there were a couple of pyramids in the distance,. I think they were Ventanas and Loro, but I am not sure that we went to the valley of the Pyramids in Tucume/ We drove through Ferranafe but did not visit the museum. We had lunch after going to the museum in Tucume though. I believe that driver Jhon had said that there was construction or some other obstruction on the road and he felt we should leave earlier to get to the airport so we could get our flight back to Lima. I think the itinerary was a bit too ambitious for that day.

One thing I might tell you, after going to the Sipan museum at the site of Huaca Rajada, we might not have seen the actual site with the Huaca and where the tombs of el Senor de Sipan y El Viejo were found if the local guide hadn’t taken one of our group there. This is a very important site and am so glad we saw it. It should be compulsory on the tour. It all fits in with what we saw at Tumbas Reales.
Regarding our guide Jhon’s English, I thought his knowlege was very good, but when you asked him a specific question, he either didn’t understand the question, or didn’t know the answer. His pronunciation could be improved, but he was fine to chat to. He tried very hard and was very pleasant and kind.

For future tours, it would be good for the Phima guide to know when Tumbas Reales closes. The museum guide, Orlando, said it closed at 5, but you could stay later.....we might have been able to squeeze in the Bruning museum. We were happy with what we saw that day.
Just to be clear, I didn’t think there were too many excursions in our itinerary, the pace was pretty good for day two and three. Day four, we didn’t go to Ventarron because of the fire, but really enjoyed the Museum at Sipan and Huaca Rajada. After lunch we didn’t have time to see both the Bruning Museum and Tumbas REales, so we opted to see Tumbas Reales which was fantastic.
I think I might be repeating myself. Sorry, still have a bit of jet lag. If you need any clarifications, just let me know. Gracias,

I loved all of the information provided to us in preparation for our trip (Lists 1-3) and the detailed itinerary that was provided. Everything that we had requested was on the itinerary and we were pleased to have some of the added items, such as the Garcia brothers who played and sang some of the traditional music using some of the instruments that date back over the years. I also enjoyed the Forest of Pomac as it was different from the other temples we saw. We didn't see everything that was on the itinerary - the Ventarron site was closed because there had been a fire. On day 4 we did not go to the Bruning Museum as we were running out of time and we all wanted to see the Tumbas Reales. On Day 5, I don't think we went to the Valley of the Pyramids but we did go to a museum in Tucume that had interactive displays. In hindsight, I think we tried to get too much into each day. It was great to finish our day around 5:30. The other consideration is that we were nearing the end of our vacation, so may have wanted the additional sites if we had started in the north and then done the south after. As it was, for me, I liked what we did in a day.

It was nice to have John the guide (Yeltsin), and John the driver meet us at the airport on our arrival and get us settled into our hotel. Definitely enjoyed the night tour of Trujillo, but may not have given Yeltsin my full attention because I was tired from the travel.

All of the meals provided in the tour were excellent. In hindsight we figure we may have been a bit cheap on our tips as we did not know what the actual meal cost so went on a similar formula used on the southern tour. I would recommend that one of your lists include some suggestions around tipping valets, waiters, hotel housekeepers, and for breakfast.

Our hotels were basic but clean. Staff were very helpful even if we spoke minimal Spanish and they spoke minimal English. it is amazing how much you can understand with a smile and sign language and a few key words.

John, our guide, had great knowledge of the history and particular features of the sites we visited. He was willing to respond to any questions we had but at times may have had some difficulty in understanding what we were asking him. He had a great personality and great humour. He was a good guide.

John, our driver, was also very friendly and willing to help. He was a very competent, professional, and calm driver. He also pointed out things along the way - such as the tree where the egrets were nesting. He pulled over and made sure we were safe when taking pictures.

It was really nice to have the same guide, driver and van for the whole tour. It was also nice have the bottle of water (some days 2)/day.

I have and will definitely continue to recommend KimKim Tours and PHima Voyages to others.

Bev

Martina was very helpful regarding our pre-trip planning. We had planned all facets of our trip to Peru prior to contacting Martina. We decided to do so because we wanted to go to the area and found it somewhat difficult to research travel options there. Our tour stated that we would have an English speaking guide.
Day 1 we were met by Joan/John and Carlos @ Cajamarca airport. After dropping our bags we visited Cumbe Mayo. This was a wonderful place. Our guide was clearly enthusiastic but, not fluent enough (in English) to convey much of his knowledge. As became clear at that point, Anna often needed to translate for my benefit. ( I sensed the visit was the short version. ). We learned that J was a guide-in-training. He had to train for some 900 hours before receiving license.
We returned to Cajamarca. Having risen @ 3 in the morning for our 7:30 flight we were hungry at that point and asked J for recommendations. He dropped us at a lunchroom on the square. A fairly grim experience. I mention this only because perfunctory drop-offs became the norm. I think this is an issue of manners. We are outsiders, the guide the insider. This in addition to the fact that the Hostal had no heat — it was cold and mercilessly rainy,— or WiFi. There was no way not to hear our next door neighbor’s TV. If we had foreknowledge of the lack of heat, we would not have agreed to stay there. How hard is it to recommend a few places to eat?
Driver Carlos was excellent throughout. No fruit or water in car throughout our tour.

Day2 7 hr drive to Leymebamba. Prompt pickup. J asks if we want to stop @ a grocery store. Having stocked up on snacks at the Cajamarca market, we only needed more water and stopped at bodega. We naively assumed that there would be a plan to eat along the way. We chatted for about 1 hour as we left the city and headed in the direction of Leymebamba. We stopped for lunch and J suggested we take our food and eat on the little square. Another point of confusion. We hadn’t packed a lunch. Meanwhile J & C headed into a little restaurant for lunch. Since it was clearly the only place to eat in this locale, I joined them.
We stopped only once thereafter for a photo op. For the remaining 6 hours there was an abundantly obvious silence. Our questions like, ‘what river is that?’ were answered but, no comments/ info from guide.
Then a stop at woodworker’s place. This was kind of crazy. After 7 hours in a car we did not feel like doing this but, felt obliged to do so.
We reached Leymebamba and checked into our Hostal. This proved to be a far nicer stay. A lovely well maintained Hostal and it was fortunately warmer than Cajamarca. Great family, delicious breakfast. Again though, after that very long drive, no food recommendations. We made the wrong choice. Ironically, the next day after visiting the Museum we had a great lunch, in plaza. The restaurant owner, a relative of Carlos’, was a delightful woman who really knew how to cook!

Day 3
Visit to Leymebamba museum. Wonderful visit. Felt a bit rushed as we followed J through. This seems to be an occupational hazard for tour leaders. One though that they surely need to develop the flexibility to allow for. It seems to me that a tour guide to be really good, needs to get to know his clients. Perhaps J is too young? Not curious? ( He might have heard that one of our reasons for visiting Peru was our interest in its cuisine. )
After a terrific lunch we set out to visit Revash. Sadly rained out. Roads in dangerous conditions. We were dropped off at Lola’s and Perico’s. Heaven. Spent an afternoon at their wonderful place with our consummate hosts. We loved each other’s company. Nine hundred stars!

Day 4
Kuelap Visit. Terrific.
Lunch @ Shubet also good. Again Carlos’s friends/relatives..
Drive to Gocta. Rafael not there but, his in village helper arrived promptly to let us in. Somewhat unsure how to interpret Rafael’s absence but, made ourselves comfortable. (Footnote hot water unavailable.)
Had a wonderful afternoon enjoying Rafael’s place. Also later when another guest arrived.

Day 5
Hike to Gocta Waterfall. Strenuously wonderful. Took horses half way back down.
Arrived back to Rafael’s hot and tired....wanting to clean-up and relax. J announced we were to go next door for lunch. We went. When one is staying at Rafael’s, the setting isn’t really impressive.
The food is mediocre. J had told us that C would be driving us to Jaen the following morning; a gesture we very much appreciated. Carlos happened to be dining @ same time we were (next door) with his family. We confirmed that we would see him tomorrow.

Day 6
Instead of Carlos, his young relative ( no more than 18?) w/ his friend to airport in Jaen.
Nice person. Friendly but, not a mature driver. Thought we would be seeing C and planned to give him a tip then. Plz send info regarding how we can do so.

My advice to Trip planner. Suggest visitors to this region—-@ least @ this time of the year— come and go via Jaen. Spend time in Chachapoyas and environs.

Thank you for arranging this amazing trip! We have a really big party so there were a lot of times we had to change the reservations but Stephanie really handled all the situations well which I feel really thankful. She is also very informative whenever we asked her questions. During the trip, everything was prepared really well and we really like all the tour guides as they are very friendly, knowledgable and are really helpful to us. Overall, it had been a fun and memorable trip. Thank you again for your help and also for the chocolate!

Thank you, Haku, for arranging this wonderful trip. All aspects of the Salkantay trek were excellent. Our guide, Rubin, was knowledgeable about all of the logistics and provided us with lots of information on local culture and customs, and plants and history.

Our first evening accommodation at the refuge at Soray Pamp was a great start. We were served a delicious lunch and the refuge was rustic but lovely. We could see Mount Salkantay in the distance. We took a day hike to Glacial Lake Humantay which was spectacular. We were welcomed back with a delicious dinner cooked by the gentleman who ran the lodge.

The day 2 hike over the Salkantay pass to Chalullay was grueling but satisfying. We arrived at Chalullay in the late afternoon. Accommodations were a bit chilly but beds were comfortable. Day 3 we hiked through rainforest cloud, a more gentle up and down hike with lush vegetation and views of the river. The evening at the Coffee plantation was a highlight. Fredy the owner and his family were wonderful hosts and the accommodations were very nice. We enjoyed the warmer climate at this elevation. With our guide translating, Fredy showed us the step by step process from growing and harvesting the coffee beans to roasting them for our breakfast. From here we started on an Inca trail with a long but not as challenging hike.

Highlights were the ruins of Llactapata and lunch with views to Machu Picchu. At the end, we took a short train ride to Aquas Caliente and Macchu Picchu. We were very glad to have the opportunity to climb Huayna Picchu on our visit to Macchu Picchu. At Nicole's recommendation, we added an evening in Ollantaytambo where we enjoyed the lively town square, local activity, and the ruins. On our return trip to Cusco by car, we explored the salt mines and a village were weaving and knitted goods were produced and sold. The knitted goods in Peru are beautiful.

We also booked 3 days in the Amazon rainforest in Puerto Maldonado, also arranged by Nicole and Haku. Our guide Efraim was excellent-- extremely knowledgeable and helpful. And Freddy, the local contact who picked us up by boat, cooked us lunch and carried our luggage through the jungle had endless energy. Our stay at Lake Sandoval lodge was memorable. Great food and service and the setting, overlooking the lake was memorable. The lake was full of otters, caiman, and fish, and at the water's edge, we enjoyed the monkeys and variety of birds.

We would highly recommend Haku to plan a custom itinerary for a Cusco based travel adventure.

Initial planning process was great - Stephanie was knowledgeable, assisting, and patient. However, the service "during" the trip was a bit inconvenient. Stephanie was hard to contact and in the moment we couldn't reach out to anyone, like the time we arrived at Uyuni but no one was there to pick us up, we waiting til 10 am local time Peru to call Stephanie, but still we couldn't reach her.

Other than that the trip was well organized with great guides in every stop. Especially our Macchu Picchu guide and Norma from Puno. Our Uyuni guides were great too.

Our trip was full of activity and adventure in Northern Peru for 2-1/2 weeks. Our guide Jhon was young and full of energy and our driver Carlos was an attentive, safe driver. In Trujillo, we thoroughly enjoyed the Sun and Moon Temples and Chan Chan. The demonstration of the straw boats and cooking class in Huanchaco was fantastic.

Heading into the Andes is spectacular. Outside Cajamarca, we loved our hike through Cumbemayo to see the remarkable Andean water works. The Revash was very interesting and we enjoyed our horse ride to the site. Visiting Miguel in his workshop and painting our own Sarcophagus was a lot of fun. Perico and Lola's private conservation property in the Utcubamba Valley was so beautiful and was a favourite of ours. It was hard to say goodbye to them and the family they had visiting at the time. Then off to Kuelap by cable car and another hike to the site...fantastic!

The biggest surprise and highlight for us was our stay at Villa del Monte in the coffee country of Rodriguez de Mendoza. We have a coffee roasting business and requested some time with coffee growers. The home we stayed at in the area was really great and the caretakers living next to the home were warm and friendly. We did an afternoon at an underground cave that was pretty cool although fitting through a small hole to start was a little scary but worth the effort. The best part for us was spending our time with the coffee farmers (owners of Cafe Monteverde) who provided us with such a detailed education of their business from the growing of the coffee at their farm (tasting included) to going to their laboratory in town to watch and participate in grading and cupping of the coffee. This was fantastic for us.

The Gocta Falls is another favourite. The hike is fairly difficult so the horses came in handy. Lunch at the Gocta Lodge is outstanding and so is the view. Our last stop on the coast was the Pyramids of Tucume and Museum Tumbas Reales with the latter being our favourite museum.

With a little more time, Jhon will get better at his English. It's good but sometimes we had translation difficulties. He is a great guide and really cares about what he does. Both him and Carlos were always available and willing to make things work for us.

Thank you Phima Voyages for a great adventure in Northern Peru!
Darlene & Gary Carlton

Miguel is friendly and helpful. 1 of the best i have met. Carlos is nice too altho' due to language barrier, we didn't interact much.

i guess the best part of Miguel is he can take great pictures! now I have headaches with so many potential IG post-able photos!

As for Lima, Arturo definitely knows where the good local food is. we had a great time of food sampling.

thanks again.

James, Mayra and the entire Quechua Trek team were incredibly helpful, responsive, and professional in setting up a trip customized to our needs. Everything went off without a hitch, in spite of very short notice and some real time adjustments. Our guide, Yilbert, and driver, Paul, were both the ultimate in professionalism and tailored the entire experience to our desires. In addition, Yilbert's historical knowledge, and deep cultural engagement made all the difference in our experience!

James and Mayra have been great throughout the itinerary planning process. Responsive and flexible, and they give very sensible suggestions. Our guide in Cusco Miguel was great too - he knows the area in and out and is quite resourceful in accommodating our requests (dinner choices, getting local SIM card, etc.)

Special touches were much appreciated, such as picnic lunch prepared by Quechua's private chef when we arrived, off the beaten path hikes in Yucay, great recommendations on dinner restaurants in Sacred Valley, to name a few.

BTW we compared Quechua Treks with other providers such as Jacada, Audley, andBeyond, etc., and found Quechua (on Kimkim platform) to be the easiest to work with, most reasonable in price, and with the most approachable folks. Perfect for us, travelers who want something in between "roughing it" and "absolute luxury". The other providers might offer additional concierge service e.g. booking great restaurants, but it may not be guaranteed and you definitely pay for it.

Net net, Quechua is legit and good people, work with them!

Everything was splendid before , during, and after the trip. The only thing that was REALLY hard was the hike to the lodging at Keulap.

Very professional and high-quality service from Martina, accommodating all of our requests and needs during the trip.

The North part of Peru is not very well advertised and there are not too many tourists in this area (good for people like us, who really enjoyed the real Peru experience, not overtaken by tourism industry yet.) We were nicely surprised and definitely I would suggest using this as a key point in the advertisement of this region. So thank you, Martina, for pointing to us these incredible places to see and stay.

Kuelep, Mausoleum of Revish, Sarcophagi of Karajia - amazing sites. Getting to these places through the real Peruvian villages is an attraction on its own. Chachapoyas and Cajamarca - very authentic Peruvian towns with beautiful main squares and beautiful architecture (a little bit disappointing was the fact that there was a major renovation of the main square in Chachapoyas - which we did not expect).

Also, the drive from Cajamarca through the valleys, mountains, and an incredible one-line road was amazing: the views, the trill passing another vehicles and change of sceneries were unforgettable.

Two amazing places we have stayed I would like to mention. Perico and Lola house in Nogalcucho: quiet and isolated house with beautiful private accommodations. Great homemade dinner and breakfast. Lots of options for walks or areas to sit and enjoy the beauty of their place.
Another is in Cocachimba hostel Sacha Puyo (best view on Gocta falls). The views and quietness of this place are out of this world.

Even though we did not have a guide, our driver Beto was able to give us enough info so we did not feel lost without knowledge of Spanish. But the knowledge of a minimum of Spanish language is a must when traveling in this region so I would recommend to always let people know about this fact. In general people in Northern Peru do not know English.

Very well organized! Had a great time without having to worry about details! Thank you!

Evelyn was very quick to answer questions and make the perfect itinerary for us!

Wonderful, wonderful experience, booking was seamless and easy. The entire trip was absolutely just amazing. The service was top notch, the equipment was top notch and I have made new friends. There truly is not enough nice things I can say about Quechua Treks and James. This was an amazing trip. The food was excellent as well. I am already in the process of booking several other trips through kimkim and Quechua Treks.

James is amazing. Perfect communication and kept in contact. I'm actually not sure he ever sleeps because he answered every question I had promptly and I work nights!!!!

The trek was the highlight of our 3 week trip to Peru. Food, cooks, overall trekking experience was great. All places we stayed were great, especially the overnight at the hot springs. There was an issue with my sleeping bag: The zipper in my $40 rental sleeping bag was broken from day one. I had to put extra layers on to keep warm on the 1st night. In the afternoon the guide was nowhere to be found and I told him at dinner. Someone went to fix it, but they didn't try the zipper and I went to bed and the clasp fell off so the zipper was broken.

Nicole was incredible, and took the time to figure out what kind of trip I wanted, then helped me adjust last-minute when I needed to make some emergency changes.

I plan to recommend Nicole to anyone I hear is going to Peru—whether they ask for recommendations or not :)
She was available, helpful, knowledge, and lovely.

Great trip that more than exceeded my expectations. The guides, activities, and accommodations were fantastic. The only thing that I could have improved would have been to do more research myself and request more days hiking.

Having the opportunity to chat with James on the phone could have sparked a discussion of the pace of the trip and whether a more aggressive itinerary made sense for us.