Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,035 ratings
Read 1,035 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

5 Stars for Kimkim!
Costa Rica | Dec 10 - Dec 17, 2022

Bianca
Bianca S.
Manhattan, NY | Reviewed on Jan 03, 2023
I absolutely loved my experience using kimkim. I couldn't ask for a better specialist than Nuria to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times. She started feeling like a friend after a while. All of the companies kimkim works with for your onsite experiences are top-notch. Every driver for transport around the country was friendly and punctual. All our guides for... Read more

I absolutely loved my experience using kimkim. I couldn't ask for a better specialist than Nuria to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times. She started feeling like a friend after a while. All of the companies kimkim works with for your onsite experiences are top-notch. Every driver for transport around the country was friendly and punctual. All our guides for excursions were knowledgeable, seemed to really enjoy what they were doing, and went above and beyond to create a memorable experience. By using kimkim, we felt in good and reliable hands and would definitely use them again for another trip in the future.

Hotel Reviews
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

Wonderful staff and great amenities. Breakfast buffet is just ok but lunch/dinner food is fantastic. And what a view! Some hot springs pools and swim-up bar pool could be warmer and the bathroom in the rooms could be updated but overall, it was an incredible stay.

Authenticity & Character
Location
quick ride La Fortuna
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

Staff, food, location, and amenities were all wonderful. Lots of places to dine within walking distance. There was no A/C in our bedroom but luckily we did not need it as it was very cool at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Naoz
Manuel Antonio

Clearly, a new hotel as everything was modern, clean, and new. Such a nice staff and within walking distance to many places to go out at night. Only a $10 cab to the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Our tour guide was sensational and so knowledgeable. A must do to get great views of the volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Jan 07, 2023

Hello Bianca,

I appreciate your feedback so much. It was really nice to meet you both!
I'm very happy to know you had an amazing experience in Costa Rica, we will be waiting for you to back and continue exploring our country :)

Wish you the best and ¡PURA VIDA!
Nuria

The best decision I made before leaving for a solo trip
Costa Rica | Dec 24 - Dec 30, 2022

Tiphanny
Tiphanny C.
Canada | Reviewed on Jan 03, 2023
I am the type of traveller who hates pre-organized group travelling (cruise type). Kimkim was amazing because it allowed me to safely plan a trip in a country I didn't know (it was a nightmare to try to plan for ground transportation remotely on my own) without feeling stuck in a pre-organized trip. I really designed my own journey, on my budget, at my pace. Their agents were super communicative prior to the departure to make sure all of my questions were answered and everything ran... Read more

I am the type of traveller who hates pre-organized group travelling (cruise type).

Kimkim was amazing because it allowed me to safely plan a trip in a country I didn't know (it was a nightmare to try to plan for ground transportation remotely on my own) without feeling stuck in a pre-organized trip. I really designed my own journey, on my budget, at my pace.

Their agents were super communicative prior to the departure to make sure all of my questions were answered and everything ran super smoothly during the trip, I was able to get so much done in such a short period thanks to them.

Will use them again in the future 100%

Hotel Reviews
Selina Puerto Viejo
Puerto Viejo de Talamanca

I booked a teepee, and as nice and cleaned it was, it was also not sound proof at all, which was really the only bad thing. The location and staff was great :D

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mar Inn Costa Rica
Monteverde Costa Rica

Nice little hotel, clean and 5min away from the main area of Monteverde. I know the view is advertised in the description, I wasn't mind blown, but the hotel is worth its value for the cost. Would stay again Note: I had a bit of an issue checking out early, I had to wait until 7 for somebody to open the reception. If you need to check out early, make sure you arrange it prior to the day

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Selina San Jose
San Jose

I was upgraded last minute, and it was the best way to finish the trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

OK.. this was honestly beyond my expectation. I was picked up at my hotel by the coffee farmer, his wife and his daughter. This experience felt super authentic ( I think most other coffee tours and night walks in Monteverde are more touristy). We saw a tarantula, a toucan sleeping and got a full intro to how coffee is made and how it is supposed to be consumed

Quality of Experience
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

This was fun and it felt very safe. Lots of zip lines and high sensations. Downsize: the shuttle was late to pick me up, and once down with the activity I had to wait 45 min at the zip line office to get a ride back (they only have shuttles every hour, so if you miss one, you have to wait for 1h)

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

I cannot stress enough how amazing this was. I almost cancelled this activity because it was a 5 am pickup, but I am so glad I didn't. This day was the highlight of my journey in Costa Rica. Beyond the adrenaline of rafting through the rapids, the scenery of the river Pacuare is fantastic. You feel like you are in a movie. Plus breakfast and Lunch were included

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Everything was exceptional - guides knowledge...
Costa Rica | Dec 10 - Dec 20, 2022

Edward
Edward G.
Gloucester, MA | Reviewed on Jan 02, 2023
Everything was exceptional - guides knowledgeable and well spoken. Drivers were on time. Lodging was great. Enjoyed the Arenal area more then the Caribbean location but both were fine. EXCEPT The trip to the Maleku After a one-hour drive through the northern plains, you'll arrive at the Indian community Palenque Tonjibe and be warmly received by their people. Following a brief presentation, you'll begin a hike through the village where you'll see many important cultural aspects of... Read more

Everything was exceptional - guides knowledgeable and well spoken. Drivers were on time. Lodging was great. Enjoyed the Arenal area more then the Caribbean location but both were fine.

EXCEPT The trip to the Maleku

After a one-hour drive through the northern plains, you'll arrive at the Indian community Palenque Tonjibe and be warmly received by their people. Following a brief presentation, you'll begin a hike through the village where you'll see many important cultural aspects of this special place. The antique home structures, and their unique artwork and craftsmanship, the use of cocoa in their farming, and the creation of their clothing. Next, you'll take a trail through the forest to learn about medicinal plants and how they're used by the tribe. Here you'll also be able to observe antique huacas or indigenous tombs. Finally, you'll pass through a Palenque where you'll be treated to a dance presentation with dialogue in the native Maleku language and customary dress, followed by a traditional meal. You'll depart around 1:00 pm back to La Fortuna, where you have the rest of the day at leisure.

Meeting time: 12:50 pm
Confirmation # AMA-2463

There was no brief presentation. There was no hike through the village in fact there looked like 3 buildings from where we stood one of which was the bathroom. No antique home structures, and their unique artwork and craftsmanship. No explanation of the use of cocoa in their farming, and the creation of their clothing. No trail trail through the forest to learn about medicinal plants and how they're used by the tribe. No observation of antique huacas or indigenous tombs.

What did happen - Entered a Palenque where we were treated to a dance presentation with dialogue in the native Maleku language and customary dress. There was some discussion about life style and maybe the use of cocoa but it was hard to follow. His English was good, his descriptions were not. We were shown a dance around the fire and then danced with the man and his wife. The only 2 Maleku on site. The room was filled with "artworks and crafts" for sale. Some stuff okay but most was of lower quality seen in other sites.

Everything else we did was so top notch that this was a real disappointment.

Ro said you seemed to be reluctant about this excursion. You were right. Big difference in the advertisement and the reality maybe since Ed and Claire were the only two visitors????

Hotel Reviews
Crowne Plaza San José La Sabana
San José

great entry into Costa Rica

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

wonderful grounds - good morning views of Arenal

Authenticity & Character
Location
Staff
courteous and helpful
Cleanliness & Comfort
Cariblue Beach & Jungle Resort
South Puerto Viejo

step below the Arenal Monoa - If the Arenal Manoa had not been so good .....

Authenticity & Character
Location
Close to beach -
Staff
Guy (not gentleman) at the desk bordered on being rude with my wife
Cleanliness & Comfort
Delta Hotels by Marriott San José Aurola
San José

just what I would expect in a downtown hotel. Clean, comfortable and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maleku Tribe Village Visit
Maleku Tribe Village Visit
Arenal/La Fortuna

covered in opening

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal Volcano Hike & Baldi Hot Springs & Dinner
Arenal/La Fortuna

hot spring were warm - needed to ask for hotter water

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch
Arenal/La Fortuna

Mistico Hanging Bridges were great. Lots of animals and birds. Guide had good eyes. Claire and I being 80 did not hike down to the waterfall.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - Unique Caño Negro Wildlife Refuge Boat Trip
Arenal Volcano - Unique Caño Negro Wildlife Refuge Boat Trip
Arenal/La Fortuna

nice easy trip. Saw lots of neat flora and fauna. Good guide - good boat operator. Everything moves at the right speed to see everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano - safari float on the Peñas Blancas River
Arenal Volcano - safari float on the Peñas Blancas River
Arenal/La Fortuna

liked the raft more than the boat. river was up so no getting out and dragging the raft. Flow was such that the trip was too short. Guess we can.t have everything. GOOD GUIDE. Had good eyes.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Sanctuary - Buttercup Tour
Sloth Sanctuary - Buttercup Tour
Costa Rica

interesting. Good info on sloths

Quality of Experience
Guides, Drivers and Staff
Transport
Jaguar Rescue Center
Jaguar Rescue Center
Puerto Viejo de Talamanca

Ain't no jaguars here. Rescue center for others. mainly baby sloths. CCTV would have been appreciated, Understand the need to keep them isolated. Short trip and worthwhile

Quality of Experience
Guides, Drivers and Staff
Transport
Bribri Indigenous Territory, Chocolate Process and Waterfall
Bribri Indigenous Territory, Chocolate Process and Waterfall
Puerto Viejo de Talamanca

Good intro to Bribri. Enjoyed introduction initial presentation. Nice tour of medicinal plants. Understand thee chocolate process better. Will buy some beans stateside and try it. Good video of cracking the roasted cocoa beans.

Quality of Experience
Food
likes the banana leaf bowls
Guides, Drivers and Staff
excellent guide. second time we had her
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 05, 2023

Hi Edward,

Thank you so much for this 5-star review. We really appreciate your comments and feedback about the Maleku Indigenous Tour, we will be in touch with the local tour operator and make the adjustments necessary to guarantee a pleasant experience for future travelers.

Regards,
Randall

A "Pura Vida" Experience!
Costa Rica | Dec 21 - Dec 31, 2022

W
Wendy J.
Santa Monica, CA | Reviewed on Jan 02, 2023
We had an amazing time in Costa Rica! Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens. We traveled to Jaco Beach, Monteverde, Arenal/La Fortuna, and Sarapiqui - a place I never heard of before but a haven for white water rafting and chocolate tours. As a mom, I loved that she combined educational hiking tours (lead by experienced guides) with family bonding time (outrigger canoeing, zip lining, white... Read more

We had an amazing time in Costa Rica! Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens. We traveled to Jaco Beach, Monteverde, Arenal/La Fortuna, and Sarapiqui - a place I never heard of before but a haven for white water rafting and chocolate tours. As a mom, I loved that she combined educational hiking tours (lead by experienced guides) with family bonding time (outrigger canoeing, zip lining, white water rafting). All of our transportation ran like clockwork which allowed us to experience all the “Costa Rica Essentials” in four different towns. My husband enjoyed the surprise private room to celebrate his birthday too. I highly recommend Charlotte and her team at Serendipity. Pura Vida!

Hotel Reviews
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tilajari Hotel Resort
Fortuna

I realize that we were traveling during the peak season, so finding a place to stay was challenging. One of our rooms was a little smelly but that may have had to do with the septic tank. The staff were not as happy as the other hotels, but again, I appreciate that we had a clean safe place to stay.

Authenticity & Character
Location
Location to La Fortuna was a $40 cab ride each way.
Staff
Cleanliness & Comfort
La Quinta Inn Sarapiqui
Sarapiqui

Very cute, family run lodge. Loved that they were so friendly and cared about everyone who stayed here. The staff made sure that we had a large enough table for every meal of our stay (8 ppl) We really enjoyed taking the cooking class - made empanadas. Bring a magnet from your home town so that she can display it on her wall. (I will be sending her one)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Club del Mar Oceanfront
Jacó
Authenticity & Character
Location
I loved the property, but not much to walk to
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Chris was very knowledgeable and engaging!

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Outrigger Adventure
Ocean Outrigger Adventure
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Rafting Sarapiquí River, Class II-III
Rafting Sarapiquí River, Class II-III
Costa Rica

Walter and Kiki were excellent guides

Quality of Experience
Guides, Drivers and Staff
Transport
Festive Dinner for all hotel guests!
Festive Dinner for all hotel guests!
Costa Rica
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

Andy was amazing! He knew so much about the history of Costa Rica and the different regions.

Quality of Experience
Guides, Drivers and Staff
Transport
100% Aventura Zip Line and Hanging Bridges Monteverde
100% Aventura Zip Line and Hanging Bridges Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Tour
Chocolate Tour
Costa Rica

Geiner was an excellent host and knew so much about the history of chocolate and fermentation process. We really enjoyed our tour/demonstration.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Naturalist Hike at La Selva Biological Station
Privately Guided Naturalist Hike at La Selva Biological Station
Sarapiquí

I'm so glad that Charlotte scheduled us to visit this Institute. It seemed like our guide was used to more scientific groups than a family with four teens. But we did learn a lot about the region and original rain forest

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jan 07, 2023

Hello Wendy and family,
Thank you so much for your kind words. It was a pleasure to work with you on planning this trip, and I already look forward to the next one!
Charlotte

Fun-filled family vacation in Costa Rica!
Costa Rica | Dec 23 - Dec 30, 2022

Veronika
Veronika S.
Merrick, NY | Reviewed on Jan 01, 2023
KimKim helped us plan a fun-filled family vacation in Costa Rica at the last minute! We went on beautiful nature hikes, saw sloths, monkeys and other animals and got to try new things like white-water rafting. We had a fantastic time the entire trip and made so many great memories. Read more

KimKim helped us plan a fun-filled family vacation in Costa Rica at the last minute! We went on beautiful nature hikes, saw sloths, monkeys and other animals and got to try new things like white-water rafting. We had a fantastic time the entire trip and made so many great memories.

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna

The location of the hotel was good, but the property was a little older and wasn't maintained super well. It's clean and has potential.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceano Suites & Residence
Puntarenas

Great place with a convenient location and a nice pool. The kitchen and laundry are super convenient. My only complaint is the sofa bed in the living room is not comfortable at all (thin mattress). If you're four people, I would consider a double room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Jennings

kimkim.com is a reliable website for booking ...
Costa Rica | Dec 23 - Dec 29, 2022

N
Nina H.
San Diego, CA | Reviewed on Dec 30, 2022
kimkim.com is a reliable website for booking our Costa Rica trip. Drivers and tour guides are punctuated and professional. Vehicles are clean. Our tour specialist, Jessica is responsive and helpful. Our family enjoyed the holiday trip so much. We will definitely book future tours from kimkim again. Read more

kimkim.com is a reliable website for booking our Costa Rica trip. Drivers and tour guides are punctuated and professional. Vehicles are clean. Our tour specialist, Jessica is responsive and helpful. Our family enjoyed the holiday trip so much. We will definitely book future tours from kimkim again.

Activity Reviews
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)
Transfer San José to Arenal with Rafting on the Balsa River en Route (Class II & III)
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Horseback Adventure
Arenal Volcano Horseback Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

6 day vacation in Costa Rica
Costa Rica | Dec 22 - Dec 27, 2022

Ram
Ram R.
Conyers, GA | Reviewed on Dec 28, 2022
Landed in San Jose airport after a 3 hr delay in flight. Drove to Kokoro Resort at La Fortunat. Our overnight stay in Kokoro resort was good.Hiked the base of Arenal Volcano about to for about 3.5 hrs on lava rocks to top of volcano base and elevation of 3500ft.. Saw some venomous viper snakes in the parking lot curled up on the tree.
Melanie, our guide was very helpful since we were slower than rest of the young group Melanie walked with us. Was a beautiful hike, thoroughly enjoyed and...
Read more

Landed in San Jose airport after a 3 hr delay in flight. Drove to Kokoro Resort at La Fortunat. Our overnight stay in Kokoro resort was good.Hiked the base of Arenal Volcano about to for about 3.5 hrs on lava rocks to top of volcano base and elevation of 3500ft.. Saw some venomous viper snakes in the parking lot curled up on the tree.
Melanie, our guide was very helpful since we were slower than rest of the young group Melanie walked with us. Was a beautiful hike, thoroughly enjoyed and highly recommend to those who are interested in nature.
Lunch ar Indian restaurant was pretty good, especially after the challenging hike. In the evening the hot springs bath was relaxing. The Kokoro staff was helpful. Would recommend this resort.
We were transported by private bus, boat and car from Arenal to Monteverde. Very windy and cold place. We had a great time at Aventura park zip lining the 7 legs. It was an exhilarating experience for both of us since this was our first time. The town is hilly, and after a good meal it is good workout after a walk up and down the hills.
We had night hike in the rain forest of about 2 hrs The knowledgeable guide explained the flora and fauna that we spotted during the night. This is a recommended hike.
We were disappointed with Mar-Inn hotel. They wanted us to put the used toilet paper after defecation in the trash can in the restroom instead of flushing down the toilet.
The next day we were driven to Manuel Antonio. Nice drive from top of the hill to sea level becoming progressively warmer.
We had good 4 hr walk thru the National park Rain forest. We saw a variety of flora and fauna which the guide was explaining in detail, We spent some time on the beautiful Espedillo beach. We then went to Quepos for lunch and got back to the hotel.
The hotel Tibulia Tree was ok, like cabin on the hill nestled among tall trees, but is too far from the beach. Would have wanted it to be closer to the beach.
On the whole we had a good time. Kimkkim had made good arrangements for the trip except for those noted above(. I would recommend Kimkim for for trip planning.

Hotel Reviews
Hotel Kokoro Mineral Hot Springs
La Fortuna

Our overnight tay in Kokoro resort was good. In the evening the hot springs bath was relaxing. The Kokoro staff was helpful. Would recommend this resort.

Authenticity & Character
Location
hotsprings but there was no coffee in the room.
Staff
Very courteous and helpful
Cleanliness & Comfort
Mar Inn Costa Rica
Monteverde Costa Rica

Good location. We were disappointmented the Mar-Inn hotel. They wanted us to put the used toilet paper after defecation in the trash can in the restroom instead of flushing down the toilet.

Authenticity & Character
Like any other motel
Location
Good location
Staff
Cleanliness & Comfort
We were disappointmented the Mar-Inn hotel. They wanted us to put the used toilet paper after defecation in the trash can in the restroom instead of flushing down the toilet.
Tabulia Tree
Manuel Antonio

All good. but no coffee in the room. There was coffee maker but no coffee powder.

Authenticity & Character
Location
too far from the beach. Had to take the bus everywhere
Staff
Very courteous.
Cleanliness & Comfort
Activity Reviews
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Guides were very helpful. Since we were slower than rest of the group, Melanie, was with us all the time while the rest of the group went much faster.
Transport
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde

Awesome experience if you are not scared of heights.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

Excellent hike trhu the rainforest. Very educational. Adrian is an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

The best of Costa Rica!
Costa Rica | Dec 15 - Dec 22, 2022

Steven
Steven P.
Austin, TX | Reviewed on Dec 28, 2022
I was impressed with the service and speed of Dennis in setting up my perfect honeymoon vacation. We planned a city (San Jose), mountain (Monteverde), and beach (Uvita) in Costa Rica and all went down without a hitch. The hotels that Dennis selected were perfect and customer-service oriented. The Grano de Oro Hotel (San Jose) was professional, quiet, and accommodating. The complimentary breakfast (casado) was delicious, along with a special dinner at the same restaurant. The El Establo Hotel... Read more

I was impressed with the service and speed of Dennis in setting up my perfect honeymoon vacation. We planned a city (San Jose), mountain (Monteverde), and beach (Uvita) in Costa Rica and all went down without a hitch. The hotels that Dennis selected were perfect and customer-service oriented. The Grano de Oro Hotel (San Jose) was professional, quiet, and accommodating. The complimentary breakfast (casado) was delicious, along with a special dinner at the same restaurant. The El Establo Hotel (Monteverde) was also very organized. The Monteverde hotel scheduled us for an amazing night walk, and a wondrous hanging bridge hike. The private transfer drivers to each location were on-time and friendly. The biggest hangup to the vacation was getting there--we had a 10+ hour delay for our flight out of the U.S. Fortunately, the Whatsapp emergency line for GWA was fast, responsive, and accommodating. Dennis, Karla, and Mariana were all wonderful to help us keep on-schedule and in-contact with our hotels/drivers.

Hotel Reviews
Grano de Oro Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cristal Ballena Boutique Hotel & Spa
Playa Ballena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Snorkeling in Isla Caño
Snorkeling in Isla Caño
Costa Rica

Through Bahia Aventuras, we snorkeled off the Cano island. We saw sea turtles, reef sharks, and even a pair of humpback whales!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dennis Salas
Dennis
Dennis Salas
Local specialist in Cartago, Costa Rica | Replied on Jan 23, 2023

Hi Steven!

Thank you very much for your feedback and review! It is really satisfying to know that you had a great trip to Costa Rica and that everything went the best way to celebrate your honeymoon! We hope you can come back and enjoy the other locations that Costa Rica has to offer :-)
Thank you for the pictures!! Great memories. We all at the office were really happy to see them.
Dennis

Perfect balance of adventure, luxury, and leisure
Costa Rica | Dec 19 - Dec 27, 2022

C
Carrie H.
Fort Worth, TX | Reviewed on Dec 28, 2022
Charlotte helped create an amazing experience for our family over the Christmas holiday. She honed in on the perfect balance of adventure, luxury, and leisure, accommodating the desires of our 7 person party. Not to miss are La Paz, canyoning near Arenal, the organic farm experience, and our gracious guide Juan Carlos. Pura Vida! Read more

Charlotte helped create an amazing experience for our family over the Christmas holiday. She honed in on the perfect balance of adventure, luxury, and leisure, accommodating the desires of our 7 person party. Not to miss are La Paz, canyoning near Arenal, the organic farm experience, and our gracious guide Juan Carlos. Pura Vida!

Hotel Reviews
Cala Luna Boutique Hotel & Villas
Guanacaste

Lovely boutique hotel with an amazing staff. Transportation was very easy and accommodating to our many activities and dinners. Food was great, although lunch service was a bit slow. Cleanliness and amenities were top notch. Beach is not very swimmable due to lava rock, but better beach is only a few hundred yards away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peace Lodge
Vara Blanca

Many wonderful surprises await. The kids loved the waterfalls, trout fishing, and of course the amazingly designed guest rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pristine. In the middle of the jungle. Wow.
Hotel Los Lagos Spa & Resort
La Fortuna

It is a very expansive resort and a shuttle was needed to get around if in a hurry or torrential rain. If only the lobby had a fresher look and welcome amenities, the rooms had more comfortable bedding, and the restaurant have a more quality breakfast, you could almost call this a luxury resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Rafting + Canyoning
Arenal Rafting + Canyoning
Arenal/La Fortuna

Do not miss the canyoning and rafting. Incredible. Osvaldo was an amazing river guide. The best! The men of our canyoning adventure led us into some of the most amazing corners of this beautiful land, ensuring we were (safely) having a fantastic time. Roy, Jiro, and Steven were stand outs. Thank you for an unforgettable experience!

Quality of Experience
Food
Relaxing on a riverside beach with fresh cut local fruits… just lovely!
Guides, Drivers and Staff
Transport
Cooking Class with Organic Farm Fresh Ingredients
Cooking Class with Organic Farm Fresh Ingredients
Arenal/La Fortuna

Uber and family are amazing hosts. What an education and beautiful dinner experience!

Quality of Experience
Food
Hand made tortillas, fresh garden juice, chocolate making, and a gorgeous dinner.
Guides, Drivers and Staff
Transport
Private Surfing Lesson
Private Surfing Lesson
Costa Rica

Our instructors were so patient and knowledgeable! Everyone in our party were surfing within minutes. Not to miss!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy La Paz Waterfall Gardens
Enjoy La Paz Waterfall Gardens
Costa Rica

Absolutely gorgeous! Animals, waterfalls, lunch, and a pretty vigorous walk. A brilliant day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Arenal/La Fortuna

The kids loved seeing the wildlife, but we were hoping for more animal sightings. Juan Carlos’ knowledge and tour were exceptional. The pace and depth of his instruction was perfectly attuned to the interests of our group. The bridges are intimidating at first, but by the last ones the fear has dissipated and you are fully the element. Such a great way to see the jungle!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jan 02, 2023

Thank you Carrie, it was great to work with you to plan this trip for your extended family!
I am glad you enjoyed your time with Serendipity Adventures so much, and the special touch of having your own dedicated guide in Juan Carlos.
There is so much left for you to see and do in Costa Rica, so I hope you'll decide to come back soon.
Pura Vida!
Charlotte

Highly recommend
Costa Rica | Dec 16 - Dec 23, 2022

Sandy
Sandy T.
Cherry Hill, NJ | Reviewed on Dec 24, 2022
The resorts were gorgeous and had great service. The restaurants in the resorts were excellent. Our guides were superb. Very knowledgeable and accommodating. We loved the whitewater rafting, sea kayaking and hikes. We even enjoyed a night hike. We will definitely use Kim Kim again. We loved the trip in Costa Rica so much we are planning on returning next year. Read more

The resorts were gorgeous and had great service. The restaurants in the resorts were excellent. Our guides were superb. Very knowledgeable and accommodating. We loved the whitewater rafting, sea kayaking and hikes. We even enjoyed a night hike. We will definitely use Kim Kim again. We loved the trip in Costa Rica so much we are planning on returning next year.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

The grounds are gorgeous and the restaurant is great. We loved the hot springs. Spa was great too.

Authenticity & Character
Location
The views were awesome.
Staff
Cleanliness & Comfort
Beds and pillows aren't the most comfortable and hated the shower/jacuzzi. Very unbalanced for taking showers.
Parador Nature Resort & Spa
Manuel Antonio

Magnificent views, great service and good restaurants with a very talented guitarist. Loved the monkey trail. Very clean. Beds and pillows very comfortable. Great air conditioning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio

Gorgeous views and Werner was a great guide. Very knowledgeable and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Kenneth was a wonderful guide. Very knowledgeable and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

Very organized. Great guides. Beautiful scenery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Great guide. Very knowledgeable and accommodating. Beautiful views.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 03, 2023

Hola Sandy,

It was a pleasure to work with you!

Thank you for your constructive feedback! Costa Rica has a lot to see. Reach me back when you want to plan a second visit.

Pura Vida :)
Bryan

Stellar trip!
Costa Rica | May 5 - May 18, 2022

Scott
Scott S.
Atascadero, CA | Reviewed on Dec 23, 2022

We booked a 12 day (it was supposed to be a 14 day trip but American Airlines screwed us out of two days and Francisco with Tachiz Travel did an amazing job adjusting the itinerary in real time) trip across Costa Rica from coast to coast and places in between that went off beautifully! We highly recommend Tachiz Travel for anyone interested in traveling Costa Rica in good hands!

Local specialist: Francisco Herrera

Our experience was amazing. Our guide, Alfred...
Costa Rica | Dec 8 - Dec 16, 2022

Nancy
Nancy T.
Ocala, FL | Reviewed on Dec 23, 2022
Our experience was amazing. Our guide, Alfredo was fantastic in La Fortuna and the Arenal Volcano area. Jose gave a wonderful tour in Corcovado National Park. I felt communications were not well communicated , as some timings were not correct. Giving us more complete details would have been helpful. We had to call to verify info that was incorrect and our call was not returned when they said they would call. Read more

Our experience was amazing. Our guide, Alfredo was fantastic in La Fortuna and the Arenal Volcano area. Jose gave a wonderful tour in Corcovado National Park. I felt communications were not well communicated , as some timings were not correct. Giving us more complete details would have been helpful. We had to call to verify info that was incorrect and our call was not returned when they said they would call.

Hotel Reviews
Las Caletas Lodge
Puntarenas

The accommodation was rustic, but very clean. There was no air conditioning, only ceiling fans. The staff was wonderful as was the food. The rooms would have been more comfortable with more fans and better lighting. The view from the hotel was wonderful with lots of local monkeys and wildlife. Daniel was great and very helpful!

Authenticity & Character
The wildlife
Location
A dock for landing.
Staff
Daniel was the best. Everyone else was very helpful.
Cleanliness & Comfort
Very clean, but needed more fans and better lighting in clothing storage areas.
Montaña de Fuego Mountain Resort & Spa
La Fortuna

We loved the private cabanas, the pool, pool bar and hot tub. We did not have wifi in the rooms, only common areas. This meant we could not reach our other friends unless we knocked on their door. There were several huge roaches in our room. The front desk didn’t seem too concerned. Overall I liked the resort, but they could address the above issues.

Authenticity & Character
Loved the view of Arenal Volcano and local flowers
Location
Good location
Staff
They were helpful, if needed
Cleanliness & Comfort
Bugs in room, pillows were huge and hard. They were not comfortable to sleep on. The bed was comfortable.
Karahé Beach Hotel
Manuel Antonio

Our rooms were on the second floor, centrally located. They were clean and very convenient to the beach. I would’ve liked one more day there.

Authenticity & Character
Situated amongst the trees with lots of wildlife.
Location
Good beach location, but needed taxis to go everywhere.
Staff
Friendly reception and waitstaff very attentive at beach and restaurant. Our waiter Juan Carlo(I think) was great at dinner.
Cleanliness & Comfort
Beds were comfortable, air conditioned and good wifi.
Auténtico Hotel
San José

Very nice and modern hotel with good air conditioning and wifi. It was comfortable with a nice pool in downtown San Jose

Authenticity & Character
Comfortable for shuttles to next location
Location
Easy walk to a few restaurants, but far from the airport
Staff
The restaurant staff was very nice and they all worked very hard.
Cleanliness & Comfort
Nice clean rooms and showers
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Priscilla was fantastic. She guided us through preparation of an authentic Costa Rican meal. Her partner assisted with making tortillas and coffee. The meal was delicious!

Quality of Experience
Learning about new foods and eating an authentic meal.
Food
All of the food was good!
Guides, Drivers and Staff
All of our drivers were very good. I felt completely safe. The guides were excellent.
Transport
Some of our transports were very long, but it was the only way to get to different locations. I did not like the water landings.
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Just do it. I’m afraid of heights, but psyched myself to focus and keep moving. The bridges did sway while walking on them, but I felt safe. It is a lot of up and downhill , if that is a problem for you. I really felt like I had met my goal by completing the walk.

Quality of Experience
Our guide would stop and show us hidden wildlife through his scope and helped you get good photos.
Guides, Drivers and Staff
Everything
Transport
Good drivers
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

It began to rain as we started, so we chose the shortest of 3 hikes. Fortunately, the rain stopped shortly after we started. We saw cows and lots of birds and monkeys. There is a nice little bar at the top where you can stop, rest and rehydrate if needed before finishing the hike.

Quality of Experience
The hot springs were much needed after hiking. There was a bar there if you wanted to buy a drink. The locker rooms were small, not much room to change in and out of bathing suit. I found the handicapped bathroom stall to be more spacious and private and had hooks to hold your clothes.
Food
The food at Paradise Hot Springs was fair
Guides, Drivers and Staff
Great guide and driver
Transport
You drive a while up and down winding roads to get there
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Dec 27, 2022

Hi Nancy,
Thank you very much for your feedback. I really enjoyed preparing your trip plan, and I'm very happy you had an amazing experience.
About timing, I'll talk with our operations department because every small change was informed by WhatsApp. Thank you for giving me this feedback.
Best regards,
Diego.

Our phenomenal experience in Costa Rica
Costa Rica | Dec 6 - Dec 12, 2022

Nicholas
Nicholas S.
Coney Island, NY | Reviewed on Dec 19, 2022
Our time in Costa Rica was phenomenal. All of it was facilitated directly by KimKim and its outstanding specialist, Jessica. Each event we partook in was exactly as described, from the excitement of the hanging bridges tour’s animal sightings to the beauty of the sunset cruise along Lake Arenal. My fiancée and I felt so encouraged by the passion all of our tour guides showed for Costa Rica and specifically La Fortuna. Jacamar Tours ensured that we received the best service possible throughout... Read more

Our time in Costa Rica was phenomenal. All of it was facilitated directly by KimKim and its outstanding specialist, Jessica. Each event we partook in was exactly as described, from the excitement of the hanging bridges tour’s animal sightings to the beauty of the sunset cruise along Lake Arenal. My fiancée and I felt so encouraged by the passion all of our tour guides showed for Costa Rica and specifically La Fortuna. Jacamar Tours ensured that we received the best service possible throughout our treks through the rainforest to Arenal Waterfall and the hike around Arenal Volcano.

One tour guide in particular, Victor, who guided us through the Night Walk, provided us with an unforgettable experience. He knew every route perfectly and tailored the walk toward the animals we wanted to see most. We got closer views of sloths and even a caiman than I ever imagined we would. He was also so remarkably knowledgeable and kind, something we found with each of the guides KimKim recommended.

Activity Reviews
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & Tabacon Hot Springs & Meal
Arenal Volcano Hike & Tabacon Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise with Wine & Cheese on Lake Arenal
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

The Arenal Lake cruise was one of the most special events we experienced in Costa Rica. The scenery was beautiful and the view of the volcano was breathtaking. Our guides were so knowledgeable and friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

The safari float was an unfortunately underwhelming experience because it was entirely dependent on wildlife appearing, which didn’t happen much for us. There isn’t as much vegetation or scenery. We did glimpse some howler monkeys that made for some excitement though!

Local specialist: Jessica Jennings

Wonderful trip
Costa Rica | Dec 8 - Dec 16, 2022

S
Susan C.
The Villages, FL | Reviewed on Dec 17, 2022
All of the guides and van drivers were excellent. All of the hotels were clean and well appointed. Read more

All of the guides and van drivers were excellent. All of the hotels were clean and well appointed.

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna

The views from this hotel were amazing. The room was well appointed and very clean. Staff were very welcoming.

Authenticity & Character
The view of the volcano.
Location
Close to Arenal area.
Staff
All of the staff made sure you had a comfortable stay.
Cleanliness & Comfort
Love the front porch overlooking the volcano and the back balcony overlooking the mountains.
Auténtico Hotel
San José
Authenticity & Character
Location
I wish the location of the hotel was not in such a busy part of San Jose.
Staff
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

The location of the hotel had amazing views of the ocean; however, to reach the hotel you had to take a boat. There is no dock so the staff had to hold the boat in the surf so that you could climb out of the boat into the water. For older people this is a real challenge.

Authenticity & Character
Location
Beautiful views of the ocean
Staff
Daniel went over and beyond to cater to our every wants. He is such a professional, warm and caring person. Lucky to have him as a staff member.
Cleanliness & Comfort
Our room was at the very top of the mountain location which meant we had to climb about 60 stairs to get up to our room. Also, the bathroom was located on the first floor and the beds on the second floor. There is a spiral staircase leading up to the bedrooms which makes it extremely dangerous going to the bathroom in the middle of the night because if you leave the light on for the staircase it shines directly into the bedroom. Therefore, we had to feel our way down to the bathroom at night which was trickly on a spiral staircase no less!
Karahé Beach Hotel
Manuel Antonio

Loved that this hotel was right on the beach. I wish we had stayed here longer than one night.

Authenticity & Character
Location
The beach was so close
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Priscilla and her husband are excellent hosts. She is an amazing cook and the dinner was wonderful! Loved being in someone's home to enjoy the full culture of Costa Rica.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

I wish the hot springs had been better. The locker rooms were very small and a bit run down. The hot spring was quite small as well. We had dinner at the springs which was a buffet. It really was not up to par.

Quality of Experience
Another hot springs that was not so rundown.
Food
The buffet lacked variety.
Guides, Drivers and Staff
Transport
Walking tour to Corcovado National Park in Sirena Station
Walking tour to Corcovado National Park in Sirena Station
Costa Rica

Our guide, Juan, was extremely knowledgeable and professional. He found all kinds of animals and birds that I could never have seen without his expertise.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Our tour guide was very friendly and well versed in the area. A couple of people in our group were afraid of heights and he so patient in helping them overcome their fears of the swinging bridges.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Drake Bay

Kendall, our guide, was amazing. It was the best snorkeling experience I have ever had. I am extremely uncomfortable in deep water and Kendall made sure I felt safe with him. We saw some beautiful fish , turtles and stingrays and Kendall dove down and took amazing photos .

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Dec 19, 2022

Hello Susan, I really appreciate your comments. I really enjoyed preparing this travel experience for you. Keep alive the Pura Vida Spirit!

All the guides we had as well as all the driv...
Costa Rica | Dec 8 - Dec 16, 2022

L
Linda G.
Eustis, FL | Reviewed on Dec 17, 2022
All the guides we had as well as all the drivers we had were kind and caring people. They answered any questions we had and were on time so we never waited. All of our stays were amazing but we had wished we stayed closer to the airport when we arrived and departed. Read more

All the guides we had as well as all the drivers we had were kind and caring people. They answered any questions we had and were on time so we never waited. All of our stays were amazing but we had wished we stayed closer to the airport when we arrived and departed.

Hotel Reviews
Auténtico Hotel
San José

Very noisy hotel with parties and music. We didn’t have a lot of areas to sit and chat with our friends.The hotel was too far from the airport for our arrival and departure when we passed at least two or three on the road before we got to our destination.

Authenticity & Character
Location
We would’ve like to stay closer to the airport.
Staff
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

This hotel was an amazing experience. Our only way to go anywhere was by boat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

The beach Was beautiful and the room was very nice. We would not have minded to stay two days instead of one

Authenticity & Character
Location
We appreciated having rooms on the beach side of the road since the hotel was on both sides. We had an ocean view
Staff
Cleanliness & Comfort
Montaña de Fuego Mountain Resort & Spa
La Fortuna

Our view from our room was amazing. The people are very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

Our hosts were truly amazing. We enjoyed our experience helping prepare dinner and then eating our dinner. Our house were friendly, caring and interested in us and our customs

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

Our group expected to be in pools that were more authentic with warm Hot Springs water. We felt that we were in regular swimming pools with hot Water running down into the pools of 75° water. Our hike with the volcano was a lot of fun.

Quality of Experience
Food
The food at the restaurant was nothing special.
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

After being a little nervous about walking on the bridges, my guide helped me and made me comfortable with crossing all of the hanging bridges. We really enjoyed this activity

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Dec 19, 2022

Hi Linda, thank you very much for your comments! I'm very happy to know you have had a wonderful time in Costa Rica.
Pura Vida, Diego.

Sergio is the best. Honestly he had so much p...
Costa Rica | Dec 1 - Dec 13, 2022

Marko
Marko A.
United Kingdom | Reviewed on Dec 16, 2022

Sergio is the best. Honestly he had so much patience and was so helpful with every aspect of the trip. He would have your back all the way! And Costa Rica is the best, thanks Sergio, thanks serendipity and thanks Kim Kim for making such an amazing trip possible. Pura vida!

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Dec 16, 2022

¡Marko, me alegra muchísimo que hayás tenido una excelente experiencia en Costa Rica!
Thank you very much for your review, it was really nice to know you and help you on putting together your trip. Pura Vida Marko!

Trip of a Lifetime
Costa Rica | Dec 2 - Dec 13, 2022

Maxeen
Maxeen C.
Canada | Reviewed on Dec 15, 2022
Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty: Days 1-5: La Fortuna We were picked up by our lovely drivers,... Read more

Where do I begin! It was such a wonderful experience from start to finish, and our specialists were extremely helpful along the way. We changed our mind on the itinerary a couple of times, but were met with patience and professionalism at all times. I actually ended up booking a different hotel through my work after booking, so we were able to book a different tour instead which was great! Okay, so down to the nitty gritty:

Days 1-5: La Fortuna

We were picked up by our lovely drivers, who I wish I could remember the names of as we met so many amazing people - I really should have written it all down! They made great conversation for the long drive from Liberia, and got us there safely. Our hotel, Brisas Arenal, was unreal. Our room was clean, the beds comfortable, but the best part was the outdoor patio with hammock overlooking the volcano and surrounded by jungle. We booked the Arenal Hanging Bridges and Tabacon Hot Springs & Dinner tour. Alonso was our tour guide and it was so fun! Tabacon is an absolute must and the dinner was delicious. This might have been my favourite tour of the trip. We also did the Sloth and Bird walk, which was the only time we saw sloths thanks to Jose! We saw 4 and he was apologetic that we didn't see more, but he didn't need to be. We were so happy - and we even saw some poison dart frogs that we definitely would not have seen without a guide!

Day 5-8: Monteverde

This was where we switched up the hotel, so we actually didn't book it through Kimkim, but they arranged the transportation from La Fortuna and it was an exhilarating experience! The boat ride across Lake Arenal was lovely. It was my least favourite bus ride (very terrible road conditions and uncomfortable seats), but I would not have travelled there any other way. The scenery through the mountains was incredible! I could not keep my eyes away from the window as those views - wow. Our first day was spent doing the chocolate, coffee and sugar cane tour and it was very informative! You can tell the guide truly enjoys what he does and it was great to learn all the process of how these things are made and produced, along with the rich history.

Day 8-12: Nosara

My favourite place and hotel of the whole trip! Another adventure on the road as the last hour or so is on dirt roads, and all the roads in Nosara are dirt roads which makes it an even more special place. We checked into the Hotel Guiones (formely the Gardens hotel), and was greeted by Specialle, who was lovely and recommended great restaurants and things to do. We did not book any excursions as we wanted to relax on the beach and just enjoy the end of our trip with no place we had to be. The hotel was a 6 minute walk to the beach, so you can surf every morning! We made use of their outdoor yoga pad. The rooms was surrounded by tropical plants and the sound of howler monkeys in the morning. While swaying on the hammock, you can hear the iguanas pitter pattering on the roof. The pool was an excellent addition on the hot afternoons, and the bar, El Local, made the best Chiliguaros that we enjoyed our last night! I will definitely be here again.

This truly was a trip of the lifetime, and I am so grateful to Brittany and those who made it so special. We could not have done it without them!

Hotel Reviews
Brisas Arenal
Alajuela Province, La Fortuna

Our room was clean, the beds comfortable, but the best part was the outdoor patio with hammock overlooking the volcano and surrounded by jungle. Just a short taxi into the town for meals, but we did have a couple dinners at the restaurant on side, which we very much enjoyed.

Authenticity & Character
Location
amazing view of the volcano, even with cloud cover
Staff
Cleanliness & Comfort
Senda Monteverde Hotel
Monteverde

Senda is a short 10 minute walk into town, however I should add that the way back is all uphill! They had wonderful activities on site, we took advantage of an afternoon yoga class after a long hike. Amazing breakfast and cocktails.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Guiones (Formerly The Gardens Hotel)
Nosara

My favourite place hotel of the whole trip! We were greeted by Specialle, who was lovely and recommended great restaurants and things to do. She recommended we book a paddling tour of the mangrove, which we did and so glad we did! We made use of their outdoor yoga pad which included all the mats and blocks. The rooms was surrounded by tropical plants and the sound of howler monkeys in the morning. While swaying on the hammock, you can hear the iguanas pitter pattering on the roof. The pool was an excellent addition on the hot afternoons, and the bar, El Local, made the best Chiliguaros that we enjoyed our last night! I will definitely be here again.

Authenticity & Character
Location
Staff
I wanted to Surf for maybe an hour the very last morning, and Jorge helped with the board the night before. Thank you!!! And the restaurant staff - amazing.
Cleanliness & Comfort
Activity Reviews
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

This was the only time we saw sloths the whole thanks to Jose! We saw 4 and he was apologetic that we didn't see more, but he didn't need to be. We were so happy - and we even saw some poison dart frogs that we definitely would not have seen without a guide! He dropped us off in town after so we could explore the shops and restaurants.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Coffee, Chocolate & Sugar Cane Experience (English Tour)
Monteverde

Our first day was spent doing the chocolate, coffee and sugar cane tour and it was very informative! You can tell the guide truly enjoys what he does and it was great to learn all the process of how these things are made and produced, along with the rich history.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk & Tabacon Hot Springs & Meal
Arenal Hanging Bridges Guided Walk & Tabacon Hot Springs & Meal
Arenal/La Fortuna

Alonso was our tour guide and it was so fun! Saw a lot of wild life and he was very knowledgeable about the area. Tabacon is an absolute must and the dinner was delicious. This might have been my favourite tour of the trip.

Quality of Experience
Food
The ceviche was unreal and beef tenderloin - amazing
Guides, Drivers and Staff
Transport
Local specialist:

Our trip to Costa Rica was an incredible expe...
Costa Rica | Dec 3 - Dec 10, 2022

E
elicia k.
Levittown, NY | Reviewed on Dec 13, 2022
Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica. Read more

Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica.

Hotel Review
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

Superb service from all staff in this beautiful resort!! The Royal Corin really treats all of their guests like royalty! The rooms are beautiful with wonderful balcony views of the property with every amenity you could ask for. We were very impressed with the way all of the staff went out of their way to make you feel special and assist in any way possible. Jillyan and David were wonderful!!

Authenticity & Character
Location
central location for all of our excursions in Arenal
Staff
All staff were exceptional in their service and friendly attitudes
Cleanliness & Comfort
property and rooms all very clean and well maintained
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 13, 2022

Hello Elicia,

Thanks for your excellent review.
I am so happy to read your family had a great time in Costa Rica and a unique experience working with us.

I hope you will visit us again to continue exploring this paradisaical destination.

Pura Vida,
Olman

Costa Rica
Costa Rica | Nov 26 - Dec 9, 2022

Lisa
Lisa W.
Canada | Reviewed on Dec 10, 2022
Bryan put together a wonderful trip! Everything went seamlessly and the tours and accommodations were amazing. Rental vehicles were picked up our hotel and shuttle service to the airport ordered. There were so many details that were taken care of and it was nice to know that if we needed their help or support while we were travelling that they were there for us. Thankfully the people of Costa Rica were very hospitable and welcoming everywhere we went and the trip was very memorable. ... Read more

Bryan put together a wonderful trip! Everything went seamlessly and the tours and accommodations were amazing. Rental vehicles were picked up our hotel and shuttle service to the airport ordered. There were so many details that were taken care of and it was nice to know that if we needed their help or support while we were travelling that they were there for us. Thankfully the people of Costa Rica were very hospitable and welcoming everywhere we went and the trip was very memorable. Thank you Bryan for creating great memories for us!!

Hotel Reviews
Arenal Springs Resort & Spa
La Fortuna

Great hot spring pools with swim up bar. The sushi bar at the pool is amazing! People were awesome. The place was spotless! The volcano could be seen from your room! We were greeted with a hot towel and a refreshing drink!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Riviera Hotel B&B
Heredia

We stayed at this hotel overnight after arriving late into San Jose and left early in the morning. People were great, hotel spotless and bed was comfy!

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Makanda by The Sea Hotel Adults Only
Manuel Antonio

Incredible hotel. The Views of the ocean and surrounding rain forest were amazing. People were great! We had our wedding anniversary dinner in their incredible dining room and they provided us with a complimentary bottle of Prosecco and turned out the lights and lit our deserts with candles and played Perfect by Ed Sheerhan and it was perfect! Be ready for lots of stairs if you don't get a ground floor suite! The suites were to die for from all of the amenities and the views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cuna del Angel
Dominical

Lovely, small hotel in the rainforest with great views. All the food is certified gluten free and much of it grown on the owners farm I am told. Several kilometres from downtown Uvita.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

Great place to stop overnight before an early flight. In low traffic it's about a half hour shuttle from the hotel. It has a great roof top swim pool and is full of really interesting art.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 10, 2022

Hola Lisa,

I appreciate your feedback. I am glad to know that you had a great experience in my country.

Thank you for your visit. It was a pleasure to work with you! - reach me back if you want to visit Costa Rica in the future!

Pura Vida,
Bryan

Loved Costa Rica !
Costa Rica | Nov 19 - Nov 25, 2022

S
Shantanu B.
De Pere, WI | Reviewed on Dec 09, 2022
Bryan and Charlotte were very helpful in providing the best combination of activities for our family. We liked all the hotel selections and tour operators were excellent. During our stay, our GPS took us down the wrong path one day and we were going to miss our planned boat cruise. They helped us adjust our tour timings on the same day notifying the tour company at short notice. Appreciated the local support when we needed it. We loved the curation of activities and places and it saved a... Read more

Bryan and Charlotte were very helpful in providing the best combination of activities for our family. We liked all the hotel selections and tour operators were excellent. During our stay, our GPS took us down the wrong path one day and we were going to miss our planned boat cruise. They helped us adjust our tour timings on the same day notifying the tour company at short notice. Appreciated the local support when we needed it. We loved the curation of activities and places and it saved a lot of time trying to figure out everything on our own. Having someone with local knowledge was great so we got the best hotels and reputable service providers - important when traveling internationally. We will definitely recommend KimKim and would like to use their services again and help customize our trip even more ! Great idea and service

Hotel Reviews
Hotel Hacienda Guachipelín
Liberia
Authenticity & Character
Location
Only an hour from the airport
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

Great hotel in the center of activities - nice access to all restaurants and beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar
Playa Hermosa

Helpful staff, natural surrounding with beach access to Playa Hermosa. Not too crowded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Palo Verde National Park Boat Tour
Palo Verde National Park Boat Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Very helpful guides and staff. They helped us change a flat tire while on the boat cruise and helped us find our way back to the main road.
Transport
Access roads to this place are not good - this is in the middle of fields and wetlands. Need better directions and assistance getting there.
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Costa Rica

Excellent experience seeing the volcano and rainforest

Quality of Experience
Guides, Drivers and Staff
Transport
Tube Down the Rio Negro
Tube Down the Rio Negro
Rincón de la Vieja

Great adventure and unique experience - very scenic down the river

Quality of Experience
Was a unique experience - bit rougher than expected with a bumpy ride although guides were excellent
Guides, Drivers and Staff
Excellent guides - very hard working team that takes you through the rapids
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 10, 2022

Hola Shantanu,

Thank you for taking the time to leave us this amazing review. For all of us here at Serendipity Adventures it was a pleasure to work with you on planning, booking, and operating your vacation

Maybe you could visit Costa Rica in the future! :) Just let me know...

Pura Vida,
Bryan Leon

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