Kimkim Trip Reviews for Croatia

4.9
Based on 496 ratings
Read 496 verified reviews by travelers who booked their trip to Croatia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Bad experience with Bruno and Kimkim
Croatia | Oct 15 - Oct 25, 2024

A
Aanand P.
Rock Hill, SC | Reviewed on Nov 03, 2024
Summary with details following: I would not recommend Bruno. He can be cranky and short tempered. This was a second trip with Kimkim and they were a disappointment also. I was planning another trip with Kimkim, that I have cancelled. Thankfully, I had not paid the deposit.
Bruno was good during the planning phases with customizing our trip. The trip was a 5* trip for a group of 6 seniors (3 couples). One of the main reasons for using Kimkim was that they had someone local that we...
Read more

Summary with details following: I would not recommend Bruno. He can be cranky and short tempered. This was a second trip with Kimkim and they were a disappointment also. I was planning another trip with Kimkim, that I have cancelled. Thankfully, I had not paid the deposit.
Bruno was good during the planning phases with customizing our trip. The trip was a 5* trip for a group of 6 seniors (3 couples). One of the main reasons for using Kimkim was that they had someone local that we could chat with whenever we needed to. Once when I was asking Bruno questions he came back with a response "You are not my only client". I was not expecting an instant response. I don't know why he got annoyed.
He scheduled us, based on our request, to go to Vrsic pass. The roads had been closed for a while and we just happened to find out when we mentioned it to the person at the hotel desk. As my agent there, he should have known this. We could have spent a couple of hours driving there and found out, but we lucked out.
We had rented a van that turned out to be a diesel van. Not understanding the nomenclature, we ended up pumping regular gas in the van. In the US, the nozzle typically will not fit, but apparantly not in Europe. Lesson learned. It was a Sunday evening and the van started sputtering and we got an "engine failure likely" warning. Luckily, we got off the highway and managed to get to a gas station in the boonies. Bruno was very irritated and kept telling me it was my fault and wanted to make sure to tell me that I had to pay for it. I never had an expectation that he would cover it. He later told me that because of this he lost family time and wanted me to feel sorry for him. Remember, it was 6 senior citizens stranded in some unknown village not knowing the language and dealing with an irritated specialist, Bruno. We lost a day of site seeing and Bruno had to do some re-arranging of our itinerary due to this. Yes, it was not his fault for sure, but shit happens. If family time is more important, get a 9 to 5 job.
One of the hotels (Pallazo) was a disaster. We stayed there for 2 nights and we had AC and internet issues the whole time. I had to move rooms twice (3 different rooms in 2 nights) and another couple had to move once and the third couple had to put up with boiling temperatures for one night. Remember, we had requested the best hotels and this was a disaster. The total cost of the 11 day trip was over $28K and I insisted on some compensation and the best they could do was a total refund of $340 plus $100 Kimkim credit for each couple. We were paying about $2500 per day ($5000 for 2 days) and the best they could do was $340. The credit is useless, since I don't plan on using Kimkim anymore. When I told Bruno that I would follow up with Kimkim, he told me to not bother and that they could not do anything. He was right. So having Kimkim as the parent organization buys you nothing, You just pay more since they take their commission off the top and provide no value when it comes to issues like this.
Kimkim's planning online interface is nice until you need to remove people that may have dropped out. The emails continued going to the people that dropped out and the message authors were mixed up with some message. Basically it seems to have some annoying issues. The group organizer cannot add and remove people. Simple email questions in the chat window ends up going to everyone creating a lot more communications than necessary. I could not send a chat message to Bruno privately.

Hotel Reviews
Esplanade Zagreb Hotel
Zagreb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Toplice
Bled
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cornaro Hotel
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Imperial Dubrovnik
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo
Poreč
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Nov 14, 2024
Hello Aanand, Thank you for your feedback. As a travel agent with a record of only 5-star reviews, I am dedicated to providing the highest standard of service to my clients. I’d like to address the details of your review and clarify my role in supporting your trip so there is no misunderstanding. I understand that the AC problem at Hotel Pallazzo was disappointing. When the issue arose, the hotel management offered several alternative rooms, but the AC was unfortunately unrepairable during... Read more

Hello Aanand,

Thank you for your feedback. As a travel agent with a record of only 5-star reviews, I am dedicated to providing the highest standard of service to my clients. I’d like to address the details of your review and clarify my role in supporting your trip so there is no misunderstanding.

I understand that the AC problem at Hotel Pallazzo was disappointing. When the issue arose, the hotel management offered several alternative rooms, but the AC was unfortunately unrepairable during your stay. Given that temperatures were moderate (68°F during the day and 55°F at night), we hoped this would minimize the inconvenience. As an apology, the hotel refunded 10% of the cost of your stay, and Kimkim additionally credited $300 to your account, both of which I communicated promptly over WhatsApp.

I dedicated significant time to perfecting your itinerary. During the planning process, we exchanged more than 220 messages and made multiple revisions to align with your preferences. Later, when your two friends joined, I rebooked accommodations and activities to accommodate them seamlessly. During the trip, I remained available from 6 a.m. to 11 p.m. daily, responding within 10 minutes on WhatsApp to ensure your experience was smooth and enjoyable.

The Vršič Pass closure, due to a last-minute decision by the Slovenian Ministry of Transport, was beyond my control. Upon learning of the closure, I immediately provided alternatives. You and your friends enjoyed an unexpected visit to Italy and Mangart, which added to the original plan. When rain affected plans the following day, I arranged a visit to Postojna Cave, widely regarded as one of Europe’s most beautiful.

The van rental owner personally delivered the vehicle to you and emphasized that it required diesel fuel, which was also clearly marked on the fuel cap. However, errors happen. When you poured the wrong fuel, I immediately assisted you. This occurred at 6 p.m. on a Sunday while I was with my family. I called you to assess the situation and spent the next three hours coordinating solutions, including a towing service, organizing a transfer to your accommodation, reorganization of your itinerary to avoid missed experiences, and replacement of the damaged vehicle. This minimized any impact on your trip and also saved you costs associated with pre-booked entries and activities, for which I negotiated waivers due to the disruption, as I do for all my clients.

Throughout your journey, I ensured you stayed in the highest-quality hotels available. Your group enjoyed the best rooms (suites and deluxe sea-view accommodations, especially on the coast), and I secured an upgrade at your favorite hotel of the trip before your arrival. Additionally, all services—city tours, truffle hunting, wine tastings—were arranged privately for your group to enhance the experience. I also coordinated with guides to adapt to any schedule changes, such as late arrivals or requests to adjust start times, ensuring flexibility tailored to your preferences.

We communicated privately throughout the trip via WhatsApp, with updates on refunds, credits, and itinerary adjustments. I promptly informed you about the hotel refund and Kimkim’s $300 credit, which were both aimed at alleviating the inconvenience with the AC at Hotel Pallazzo.

Kimkim, my partners, and I worked diligently to make your trip memorable and enjoyable. Considering the time, dedication, and personalization provided, I am surprised by the 2-star rating, especially given that your group received premium accommodations, exclusive activities, and 24/7 support. I trust that, over time, you’ll reflect on the unique experiences and the efforts made to create a special journey for you and your friends.

Thank you once again for choosing to explore Croatia and Slovenia. I hope these memories stay with you and are ultimately rewarding, as they were for the rest of your entourage.

Warm regards,
Bruno

Once in a Lifetime!
Croatia | Oct 19 - Oct 26, 2024

Amanda
Amanda B.
Baltimore, MD | Reviewed on Oct 31, 2024
How to describe our time spent with Robi and Daniella? Think of the luxury of a highly customized trip planned to your tastes, with the homey and personal feeling of being guided by a good friend. Robi planned an unforgettable experience for us - from personally taking us out on his boat, to the tour of his friend's oyster farm, to cycling in some of the most beautiful places we've ever experienced. It felt like he really took our personal preferences into account, and like we were seeing... Read more

How to describe our time spent with Robi and Daniella? Think of the luxury of a highly customized trip planned to your tastes, with the homey and personal feeling of being guided by a good friend.

Robi planned an unforgettable experience for us - from personally taking us out on his boat, to the tour of his friend's oyster farm, to cycling in some of the most beautiful places we've ever experienced. It felt like he really took our personal preferences into account, and like we were seeing a side of the Pelješac Peninsula that could only be discovered by seeing it with someone who has deep personal knowledge of the area. He answered all of our questions and taught us a lot about the history of the area and Croatia in general. We will never forget our time spent in this beautiful place and cannot wait to come back and see more!

We got exactly what we were looking for out of this experience - which was to be connected with activities and places we would not have been able to find on our own. We highly recommend booking with Robi and Daniella - you will not be disappointed!

Hotel Review
Villa Radić
Ston

Everything we needed. Great shower, comfortable bed, quiet space.

Authenticity & Character
Location
central to everything in ston
Staff
Cleanliness & Comfort
Activity Reviews
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip
Croatia

Wonderful! Like spending the day out on the boat with a friend. Robi let us choose where to go and what to do - a wonderful day on the water!

Quality of Experience
Guides, Drivers and Staff
Roberto
Transport
Pelješac peninsula and Ston- triple atraction.
Pelješac peninsula and Ston- triple atraction.
Croatia

My favorite day of our trip. A morning hike over the walls of Ston, followed by a tour of an oyster farm and eating oysters fresh out of the water, and the crowning jewel of a ~20 mile bike ride through the most beautiful wine country imaginable. There was a part of the bike ride where we rode through a tunnel and came out onto the shore - the transition from the dark tunnel to the sun dazzling off the Adriatic was something I will never forget. It was so beautiful that I cried.

Quality of Experience
Guides, Drivers and Staff
Transport
Cycling Mljet island and National Park
Cycling Mljet island and National Park
Croatia

Another beautiful day of cycling. This was a lot flatter than the "triple threat" cycling so I think would be appropriate even for folks who aren't that active. The little island/monastery in the center of the park was a special treat!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Nov 02, 2024

Dear Amanda,

thank you very much for such a wonderful review, much appreciated.
We are very glad to hear that we met your expectations and thank you for your trust.
I hope that Croatia will stay in your fond memories for a long time.

Many regards from Croatia until some next time!

Daniela and Robi

Croatia.
Croatia | Sep 20 - Oct 9, 2024

J
James H.
Seattle, WA | Reviewed on Oct 27, 2024
It was a 19 day trip through Croatia; lots of moving parts, everything went well.
People showed up when they were supposed to and it was very smooth. Borna
was our guide/driver for a week and we loved him It was actually hard to say goodbye
in Split. Excellent English. Goran (sp?) took us from Korcula to Dubrovnik and was
also great. Excellent English and lots of local and historical knowledge. The only
thing missing was more time but that's on us - we set the schedule. And it was...
Read more

It was a 19 day trip through Croatia; lots of moving parts, everything went well.
People showed up when they were supposed to and it was very smooth. Borna
was our guide/driver for a week and we loved him It was actually hard to say goodbye
in Split. Excellent English. Goran (sp?) took us from Korcula to Dubrovnik and was
also great. Excellent English and lots of local and historical knowledge. The only
thing missing was more time but that's on us - we set the schedule. And it was good to
meet Robi in Dubrovnik, our interactions w him were smooth; he followed through.
And gave us a nice bottle of olive oil.So we would recommend him to anyone and be happy
to use him again. Many thanks Jim & Kathy

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 28, 2024

Hi Jim and Kathy,
nice to hear from you, and thank you very much for your feedback!
I am very happy to hear you liked the trip and that we were all able to contribute!
Thank you very much for visiting and for giving me your trust in all of the planning!
Many regards from Croatia!
Best
Robi

Great custom tour
Croatia | Sep 22 - Oct 2, 2024

amit
amit g.
Dayton, OH | Reviewed on Oct 27, 2024

We were a group of 6 adults on a private tour. Ivan and Sarah were very responsive to our needs and were able to accommodate changes to our itinerary at the last moments (due to weather forecasts). Their local tour guides, drivers and boat captains were topnotch. We had a great time and created long lasting memories.

Local specialist: Ivan Cosic

BEAUTIFUL CROATIA
Croatia | Sep 19 - Sep 29, 2024

S
Susan L.
Ashburn, VA | Reviewed on Oct 26, 2024
Our trip to Croatia was AMAZING!!! Sarah planned a perfect trip for my husband and I, I gave her some information on what we wanted to do in Croatia, and she pulled it all together beautifully. From the gentleman that met us at the airport to the gentleman that dropped us off to return back to the states, it was seamless. The guides we had for touring were incredible, so knowledgeable and very helpful. ( Sorry, I will not attempt to type their names, because I know the spelling would be... Read more

Our trip to Croatia was AMAZING!!! Sarah planned a perfect trip for my husband and I, I gave her some information on what we wanted to do in Croatia, and she pulled it all together beautifully. From the gentleman that met us at the airport to the gentleman that dropped us off to return back to the states, it was seamless. The guides we had for touring were incredible, so knowledgeable and very helpful. ( Sorry, I will not attempt to type their names, because I know the spelling would be way off) The hotels that Sarah made reservations for us were beautiful, and the staff at all of the hotels were amazing. Nick at Hotel Giordanno was very gracious and kind during our stay, the ladies at Irini Luxury Rooms were very helpful during our stay in Split. We had a tremendous time on this "bucket list" trip. We wanted to go to Croatia as my paternal grandparents immigrated from this country, it was very moving to go to Samobor and find where my Dad's roots began. Croatia is a beautiful country and all of the people that we met along the way were very welcoming. We are hoping to return one day with our children. Sarah, from the bottom of my heart, thank you for making this trip a dream come true.
Susan Leonard

Hotel Review
Villa Giardino
Bol

This hotel is beautiful!!! If we are lucky enough to return, we will stay here again. Nick and his entire staff were absolutely wonderful and so helpful. Location was perfect, the breakfast was delicious.

Authenticity & Character
Location
It was a short walk to the town center and to the beautiful beaches.
Staff
Very helpful and so kind!!!
Cleanliness & Comfort
The hotel was spotless, beds were comfortable and it was very quiet.
Activity Review
Visit a family farm for an authentic Croatian meal + visit small town of Cavtat
Visit a family farm for an authentic Croatian meal + visit small town of Cavtat
Croatia

This was such a lovely experience, to be welcomed into some ones home and enjoy a delicious traditional Croatia meal. Our guide that picked us up at the hotel and drove us there, gave us a tour of Cavtat, which was so beautiful. Then she drove us to the farm. It was incredible!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Our driver/ guide was so very friendly and we had so much fun with her on this part of our trip.
Transport
Local specialist: Sarah Cosic

Croatia Highlights
Croatia | Sep 30 - Oct 10, 2024

Cynthia
Cynthia F.
Los Angeles, CA | Reviewed on Oct 17, 2024
I was a bit reluctant to book on Kim Kim because I usually plan all of our travel myself. It ended up being a great decision because I didn’t have the time and would not have been able to organize such a seamless vacation. Sarah was easy to communicate with and responded quickly by email before and by WhatsApp during our trip. I would highly recommend! Read more

I was a bit reluctant to book on Kim Kim because I usually plan all of our travel myself. It ended up being a great decision because I didn’t have the time and would not have been able to organize such a seamless vacation. Sarah was easy to communicate with and responded quickly by email before and by WhatsApp during our trip. I would highly recommend!

Hotel Review
Hotel Bellevue Dubrovnik
Dubrovnik

Great views and breakfast!

Authenticity & Character
Location
Not in old town, but amazing sea views
Staff
Cleanliness & Comfort
Activity Reviews
Croatian Cooking Class
Croatian Cooking Class
Split

Fun visit to fish market and farmers market before heading to the school to cook. Others had canceled, so it was just my husband and me. Loved it and the food was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Plitvice Lakes National Park
Plitvice Lakes National Park
Split

The lakes and falls were beautiful! Not sure if it was worth the long drive from Split.

Guides, Drivers and Staff
Transport
Mario was nice and helpful
Hiking and winetasting on Korcula Island
Hiking and winetasting on Korcula Island
Korčula

We canceled this tour because we wanted to relax more

Romantic sunset picnic in Dubrovnik
Romantic sunset picnic in Dubrovnik
Dubrovnik

This was a great idea in theory. We were picked up at our hotel and brought to the top of the mountain.

Quality of Experience
View was beautiful. Set up was special. It was cold and windy and there was only one blanket.
Guides, Drivers and Staff
We felt quite rushed at the beginning. Talked too much
Transport
It’s a one lane road up the hill with two way traffic
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Ina was very informative and nice. We never felt rushed. She answered all of our questions.

Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Our boat tour was canceled due to weather

Privately guided walking tour of Korcula Town
Privately guided walking tour of Korcula Town
Korčula

Guide spoke very quickly. Tour ended abruptly because it was about to rain.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Mostar
Day Trip to Mostar
Croatia

Interesting to see!

Quality of Experience
Guides, Drivers and Staff
Transport
Friendly and helpful driver.
Hvar - Island Bike Tour with Local Food and Drink Tastings
Hvar - Island Bike Tour with Local Food and Drink Tastings
Croatia

Beautiful bike ride!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sarah Cosic

Bruno was great to work with. He's very respo...
Croatia | Sep 28 - Oct 9, 2024

Van
Van N.
Seattle, WA | Reviewed on Oct 16, 2024
Bruno was great to work with. He's very responsive, giving us good suggestion and was always ready to answer any questions. Our guides were fun and knowledgeable and kind. We had such a great honeymoon without the headache and stress. Read more

Bruno was great to work with. He's very responsive, giving us good suggestion and was always ready to answer any questions. Our guides were fun and knowledgeable and kind. We had such a great honeymoon without the headache and stress.

Hotel Review
Aminess Korčula Heritage Hotel
Korčula

No elevator which is hard with luggages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It's an older hotel
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Oct 16, 2024

Hi Van,

thank you for the kind words.

I'm glad to hear that you had a great time in Croatia and that you liked our guides. It was a pleasure to work with you on planning the trip .

I hope we will stay in touch and I wish you all the best.

Best

Bruno

Our trip to Croatia was awesome!!
Croatia | Sep 18 - Sep 28, 2024

M
Mike G.
Canada | Reviewed on Oct 15, 2024

Our trip to Croatia was awesome!!
The experience was so good because of the work of Daniela and Robi.
They constructed a fabulous itinerary that touched on the highlights of Croatia from the capital city, the fantastic Plitvice Lakes National Park, Split, two marvelous Islands and then Dubrovnik. Daniela and Robi selected wonderful hotels and great guides and stops along the way. We appreciated the daily updates and personal assistance.

Thanks so much for helping us make beautiful memories of amazing Croatia.

Mike & Jan & Chris & Jerry

Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Oct 17, 2024

Hi Mike, Jan, Chris, and Jerry,

thank you very much for your kind words, much appreciated.
Glad to hear that you liked Croatia and the trip, and thank you for your trust.
It was a pleasure to meeting you :)

Many regards from Croatia!

Best,
Daniela and Robi

Our recent honeymoon in Croatia was incredible!!
Croatia | Sep 22 - Sep 28, 2024

Elina
Elina R.
Newark, NJ | Reviewed on Oct 15, 2024
Our recent honeymoon in Croatia, customized by Sarah and Ivan from the kimkim travel group, was an absolute dream come true! Sarah and Ivan were easily reachable and communicated with us throughout the entire trip, ensuring seamless transitions between accommodations and making sure our trip was smooth and easy. From the moment we landed in Dubrovnik to our final day in Split, every detail was meticulously planned, allowing us to fully immerse ourselves in the beauty and culture of this... Read more

Our recent honeymoon in Croatia, customized by Sarah and Ivan from the kimkim travel group, was an absolute dream come true! Sarah and Ivan were easily reachable and communicated with us throughout the entire trip, ensuring seamless transitions between accommodations and making sure our trip was smooth and easy. From the moment we landed in Dubrovnik to our final day in Split, every detail was meticulously planned, allowing us to fully immerse ourselves in the beauty and culture of this stunning country.

Our journey began in the enchanting city of Dubrovnik. The Hotel Bellevue lived up to its 5-star rating, offering breathtaking sea views and impeccable service. Immediately upon check-in, we went downstairs to the beautiful local beach conveniently located downstairs and accessible by a hotel elevator that takes you directly to the entrance of the beach. The hotel was also walking distance to the old town where we could tour the city walls at night and immerse ourselves in Dubrovnik’s rich history as we walked the 2km stretch. The sunset kayaking excursion around the old town was a magical experience we'll never forget.

The day trip to Cavtat was a delightful surprise. The local farm that we visited in this charming coastal town was truly an unforgettable experience. The authentic Croatian meal we prepared alongside the farm’s owner Jadra was a feast for the senses - the flavors were incredible, and the hospitality was heartwarming.

In Hvar, the Amfora Grand Beach Resort provided the perfect blend of luxury and relaxation. The private island discovery tour was a highlight, with our knowledgeable guide J.J. sharing fascinating insights about Hvar’s history and culture. The boating excursion to the Pakleni Islands and Brač was simply spectacular - crystal clear waters, secluded bays, and the freedom to explore at our own pace.

Split captivated us with its ancient charm. The cooking class was an absolute delight - shopping at the local market and then creating traditional dishes under the guidance of our chef was both fun and educational. Our guide for exploring Diocletian’s Palace was exceptional, bringing the ancient stones to life with engaging stories and historical context.

Throughout our trip, the guides provided by kimkim were outstanding. Their passion for their regions shone through in every interaction, and they went above and beyond to ensure we had unforgettable experiences.

Local specialist: Sarah Cosic

Sarah did an amazing job planning our 2 week trip to Croatia, use her!
Croatia | Sep 15 - Sep 29, 2024

J
jo d.
Lexington, MA | Reviewed on Oct 12, 2024
Sarah did an amazing job planning our 2 week trip in Croatia. We customized a KimKim itinerary and it was perfect for us. We visited Zagreb, Rovinj, Plitvicka National Park, Split, Havar and Dubrovnik with a stop in Pula to see the amphitheater. Highlights were: 2 wine tastings in Plesivica at small family owned wineries, truffle hunting (with dogs) at the Karlić family complex with great food afterwards, a walking tour of Ravinj with Dina, the Pula tour with Mariam, a food tour in Split... Read more

Sarah did an amazing job planning our 2 week trip in Croatia. We customized a KimKim itinerary and it was perfect for us. We visited Zagreb, Rovinj, Plitvicka National Park, Split, Havar and Dubrovnik with a stop in Pula to see the amphitheater. Highlights were: 2 wine tastings in Plesivica at small family owned wineries, truffle hunting (with dogs) at the Karlić family complex with great food afterwards, a walking tour of Ravinj with Dina, the Pula tour with Mariam, a food tour in Split with Kristina, Hvar island tour with Grgo (he and his family were terrific), a private boat tour around the islands between Spilt and Hvar, a walking tour in Dubrovnik, a little stop in Cavtat with Dora (she was very fun) then a private peka ("under the bell") lunch in the countryside. We had very nice drivers all throughout who picked us up on time and it was great to hear their stories of growing up and living in Croatia (thanks, Damir). Sarah and Ivan were available continually on WhatsApp and were quick to answer questions.
We ate well, saw so much of the country, met great people, and were impressed with everyone's pride in their country. I'd highly recommend using Sarah for your trip to Croatia, and anywhere else she plans!

Activity Reviews
Zagreb Private Guided Walking Tour
Zagreb Private Guided Walking Tour
Zagreb

Ned was a local and knew the city well. It was raining which made the tour a little less fun, but that wasn't his fault!

Quality of Experience
Guides, Drivers and Staff
Zagreb wine tasting in the countryside with lunch
Zagreb wine tasting in the countryside with lunch
Zagreb

We went to the Jagunič and Braye wineries. They were different and wonderful. Both were family owned and we were hosted by the owners. At Jagunič we had a fabulous charcuterie board and at Braye we had another charcuterie board (oh my), duck confit with pasta, and a cherry dessert to die for. So good. The wine pours were generous.

Quality of Experience
Hearing from local owners, tasting wines we can't get in the US, the food!
Food
Fresh, local, unique
Guides, Drivers and Staff
Transport
Truffle hunting experience in Istria
Truffle hunting experience in Istria
Croatia

Patrick was our truffle hunter and he did a great job explaining the process, how the dogs are raised, the family story, all of it. Ivana (second generation owner) cooked for us. She was quite entertaining and the food was great.

Quality of Experience
Beautiful facility, wonderful food, small group.
Guides, Drivers and Staff
Zoran was a great driver. The staff at Karlic were amazing.
Transport
Privately Guided Tour of Rovinj
Privately Guided Tour of Rovinj
Rovinj

Dina was lovely, knowledgeable and friendly. We learned a lot about Rovinj and history of the Istria.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked!
Split Walking Food Tour
Split Walking Food Tour
Split

Kristina was a great guide. Another local, she knew the city well, too us around to shops and vendors, and shared a delicious meal.

Quality of Experience
Kristina made if fun, she was warm and personable.
Guides, Drivers and Staff
Transport
We walked
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

We had a lovely day on the boat. We met our skipper Nikola at the port, and traveled to the Pakleni Islands and Hvar. We brought cheese, bread and wine as weren't expecting to stop for lunch. That was great, but didn't leave much to do. The water was too cool for swimming, so we dropped anchor in a cute little port (with lots of sailboats) and had lunch on the boat. We ended early.

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Island Tour With lunch
Hvar Island Tour With lunch
Hvar

Grgo picked us up and took us all around the island. We went to his home for wine tasting and a charcuterie board. We met his family, which made us feel like old friends. We visited Jelsa, a little port town, then to an amazing outdoor restaurant called Dionis in the UNESCO farm fields and had a great dinner, meeting the owners. The food was wood oven prepared. Last we drove back to Hvar.

Quality of Experience
Guides, Drivers and Staff
Grgo and the team in Hvar.
Transport
Comfortable van.
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Djana took us around the Old Town for 2 hours. She knew the city well and had grown up there too. She helped us plan for the evening and the next day when we had some free time.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked.
Visit a family farm for an authentic Croatian meal + visit small town of Cavtat
Visit a family farm for an authentic Croatian meal + visit small town of Cavtat
Croatia

Dora drove us and she was fun to spend 4 hours with. Another local, she knew the area well. Cavtat was very cute, and we grabbed a coffee by the port. The Croatian meal was delicious, fresh and filling. The host didn't speak English very well, but Dora did. We got a tour of the kitchen and farmhouse which was nice.

Quality of Experience
Dora was great, the luncheon was delicious.
Quality of Experience
Dora was great, the luncheon was delicious.
Food
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Comfortable, personal.
Transport
Comfortable, personal.
Local specialist: Sarah Cosic

All the guides in Croatia were great, to incl...
Croatia | Sep 22 - Oct 2, 2024

Geetika
Geetika K.
Ashburn, VA | Reviewed on Oct 11, 2024
All the guides in Croatia were great, to include Dubrovnik, Hvar, Split, Montenegro, Mostar, and Rovinj.
There was one lady guide for city tour in (Kotor), who was very distracted and on her phone quite a bit
Overall, our 6 people group had a great time.
I do suggest preparing folks regarding lot and lot of walking on cobblestone pathways, that are very tiring. We were walking at least 15-20,000 steps a day, every single day we were in Croatia, and this included climbing high stone steps...
Read more

All the guides in Croatia were great, to include Dubrovnik, Hvar, Split, Montenegro, Mostar, and Rovinj.
There was one lady guide for city tour in (Kotor), who was very distracted and on her phone quite a bit
Overall, our 6 people group had a great time.
I do suggest preparing folks regarding lot and lot of walking on cobblestone pathways, that are very tiring. We were walking at least 15-20,000 steps a day, every single day we were in Croatia, and this included climbing high stone steps and uphill walks.
I highly recommend this tour as it is gorgeous, but with days of rest in between

Hotel Reviews
Hotel Neptun Dubrovnik
Dubrovnik

Good comfortable rooms and great staff

Authenticity & Character
Clean rooms. Good breakfast
Location
Close to downtown that helps reach various sites easier
Staff
Respectful and caring
Cleanliness & Comfort
Beds were comfortable with clean sheets. Bathroom could be better as water spills out a lot
Amfora Hvar Grand Beach Resort
Hvar

Good Hotel, but very tiny rooms for a 4****.

Authenticity & Character
Good location and outside appeal
Location
Close to downtown with walking distance to eating places
Staff
Very nice and dedicated team
Cleanliness & Comfort
Everything was good except too small rooms
Cornaro Hotel
Split

Beautiful Hotel. Great in and out

Authenticity & Character
Great appeal
Location
Close to downtown and very approachable to various sites
Staff
Very helpful and caring staff
Cleanliness & Comfort
Comfortable bed with clean sheets and good breakfast
Hotel Angelo d'Oro
Rovinj

Not a great curb appeal with no elevator

Authenticity & Character
It is an old style nice place with good decor but with no elevators
Location
Cobblestone path to downtown is hard to walk on and carry luggage
Staff
Staff was reasonable, but did not accommodate my request for a larger room, when our rooms were booked way ahead in advance
Cleanliness & Comfort
Rooms were clean and tidy, but bathroom was also very small
Grand Hotel Union
Ljubljana

Great Hotel in downtown. Lovely hotel with easy access to all sites and food

Authenticity & Character
Old hotel, but very well maintained
Location
Downtown
Staff
Everyone were amazing
Cleanliness & Comfort
Good comfortable beds but not the best breakfast
Activity Reviews
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia
Quality of Experience
Beautiful sarroundings
Guides, Drivers and Staff
Easy to deal with and caring
Transport
Good Mercedes Van
Day Trip to Montenegro
Day Trip to Montenegro
Dubrovnik
Quality of Experience
Beautiful little island, worth visiting if visiting Croatia
Guides, Drivers and Staff
Driver was one of the best and very accommodating
Transport
Comfortable Mercedes Van
Day Trip to the Caves & Beaches of Vis Island by boat
Day Trip to the Caves & Beaches of Vis Island by boat
Croatia

Green cave was awesome, but due to high tide could not visit blue caves

Quality of Experience
Lovely experience as the boat guide was awesome
Guides, Drivers and Staff
All of them were great
Transport
Very comfortable Mercedes 6 seater
Local specialist: Ivan Cosic

I feel so incredibly lucky to have found Ivan...
Croatia | Sep 2 - Sep 8, 2024

Melody
Melody H.
Ashburn, VA | Reviewed on Oct 11, 2024

I feel so incredibly lucky to have found Ivan and his wife!! They helped me plan the best trip ever on super short notice very quickly!
I absolutely would not have been able to organize a trip this well without their help. They know all of the locals guides for booking tours and making arrangements that we would never have been aware of otherwise. These tour guides were fantastic and all locals. I was also able to change the times of some of the tours last minute due to flight changes which was very helpful.
I could not recommend them more highly and want to go back!

Local specialist: Ivan Cosic

Good experience
Croatia | Sep 22 - Oct 2, 2024

M
Meenakshi P.
Chicago, IL | Reviewed on Oct 09, 2024

Overall this was very good Some hotels could have been better Rooms were small and sometimes bathrooms were very small Guides were great except for the one we had in Monte Negro who was too busy on the phone to pay much attention to us Drivers were all very good.

Local specialist: Ivan Cosic

Bruno and team made Croatia extra special!
Croatia | Sep 29 - Oct 7, 2024

Stephen
Stephen M.
Canada | Reviewed on Oct 08, 2024

Bruno and team served us very well and made our vacation in Croatia memorable. Kudos to our local guides, especially Dora and Mia, who were gracious and patient! Highly recommend this local travel service…brilliant concept!

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Oct 08, 2024

Hi Stephen,

thank you for the kind words.

I'm glad to hear that you had a great time in Croatia. and that you liked our guides.

I hope we will stay in touch and I wish you all the best.

Best

Bruno

Our 10 day adventure began in Zagreb. Mario w...
Croatia | Sep 20 - Oct 3, 2024

Tim
Tim B.
Mattoon, IL | Reviewed on Oct 07, 2024
Our 10 day adventure began in Zagreb. Mario was our guide and he was fabulous! The sights we visited along our travels included 3 National Parks I think we took over 500 pics as every turn created a beautiful landscape. Plitvice Lakes waterfalls were breath taking and Krka National park rivers and rapids were spectacular. From there, we discovered Split and Hvar and got ready for 3 days island hopping on E-bikes.. We met up with Goran as our guide and were treated to manageable 15-20 mile... Read more

Our 10 day adventure began in Zagreb. Mario was our guide and he was fabulous! The sights we visited along our travels included 3 National Parks I think we took over 500 pics as every turn created a beautiful landscape. Plitvice Lakes waterfalls were breath taking and Krka National park rivers and rapids were spectacular. From there, we discovered Split and Hvar and got ready for 3 days island hopping on E-bikes.. We met up with Goran as our guide and were treated to manageable 15-20 mile bike hikes. I am 74 and my wife is 67.. what a great experience to visit Korkula island, Pelješac peninsula and finally Mjet island and national
park. Cycling was a great way to see so much of Croatia! We ended our trip to the beautiful city of Dubrovnik. We had visited this city one month earlier on a cruise ship trip. So, we were treated to mountain top views and fortresses that we would never have seen without our wonderful guide Goran. We can’t say enough about the coordination, the accommodations were 5 star+ and the friendships we made in just 10 days. We wanted to adopt them both snd take them home 🤗 KimKim and Robert (Robi) could not have done a more professional and satisfying job for us. You have to put Croatia on your bucket list!!!

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 07, 2024

Hi Tim,

thank you very much for your time and your feedback, much appreciated.
I am very happy to hear you liked Croatia and this trip!
It was pleasure working with you since the very beginning.
Thank you for your trust!
Many regards from Croatia!
Best
Robi

We enjoyed being in all the places that Anna ...
Croatia | Sep 24 - Sep 30, 2024

P
Pauline R.
Guatemala | Reviewed on Oct 07, 2024
We enjoyed being in all the places that Anna Maria recommended. All the service persons she recommended were very nice, attentive and efficient. They were very knowledgeable about the places they took us to. Our trip to Croatia was a very good experience, due to the excellent program due to the excellent program that Kimkim put together for us. Read more

We enjoyed being in all the places that Anna Maria recommended.

All the service persons she recommended were very nice, attentive and efficient. They were very knowledgeable about the places they took us to.

Our trip to Croatia was a very good experience, due to the excellent program due to the excellent program that Kimkim put together for us.

Activity Review
Dubrovnik tour in an E-tuk tuk
Dubrovnik tour in an E-tuk tuk
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
The friendliness of all the people recommended made it a beautiful trip
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on Oct 07, 2024

Dear Pauline,
thank you so much for your kind words and for sharing your experience!
I am thrilled to hear that you enjoyed the places that were recommended and that the service provided by our local partners made your trip to Croatia memorable.

It is always our goal to create personalized and seamless travel experiences, and it's wonderful to know that the itinerary and service met your expectations.

We truly appreciate you choosing Kimkim as well as us, as a local supplier, for your trip, and we hope to welcome you on another adventure soon!

Kind regards
Anna-Maria

Nikola was amazing! He planned the absolute ...
Croatia | Sep 21 - Sep 28, 2024

T
Tammie F.
Denver, CO | Reviewed on Oct 05, 2024
Nikola was amazing! He planned the absolute perfect trip for us. Every detail was taken care of. We never had to think about transports to get anywhere, which was so great. The excursions he picked were top notch along with all the tour guides that he had for us. They gave us the true Crotia experience. We loved everything about Crotia and will definitely recommend KimKim to anyone who is traveling to Crotia. Read more

Nikola was amazing! He planned the absolute perfect trip for us. Every detail was taken care of. We never had to think about transports to get anywhere, which was so great. The excursions he picked were top notch along with all the tour guides that he had for us. They gave us the true Crotia experience. We loved everything about Crotia and will definitely recommend KimKim to anyone who is traveling to Crotia.

Hotel Reviews
Balatura Split Luxury Rooms
Split

Perfect location. The staff was so great to work with. Breakfasts were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beach Bay Hvar
Hvar

Beautiful hotel right on the sea. Views were amazing. Steps to swimming in the sea. Had a great breakfast and staff was so good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Malo More
Dubrovnik

Large big room in a separate building. Had a great view of the sea along with a nice big pool. The breakfast was amazing! This hotel was not located anywhere they we could walk to, but the views made up for that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Ivana was amazing. She was so knowledgeable of the area and we learned a lot about Old City and the history of Split. It was a great first experience for us.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 14, 2024
Hi Tammie, Thank you for your kind words and for taking the time to give us your feedback!
It was so much fun planning this trip with you and Denise. The goal of the tours we offer is to help our travelers get a more local look at Croatia as well as to get to know its beauty and I’m happy you had a great time. I will gladly pass on your feedback to our local guides and to the rest of the team!
Kimkim is perfect for getting in touch with local experts and working together on a unique trip... Read more

Hi Tammie,

Thank you for your kind words and for taking the time to give us your feedback!
It was so much fun planning this trip with you and Denise. The goal of the tours we offer is to help our travelers get a more local look at Croatia as well as to get to know its beauty and I’m happy you had a great time. I will gladly pass on your feedback to our local guides and to the rest of the team!

Kimkim is perfect for getting in touch with local experts and working together on a unique trip tailored to your preferences – thank you for recommending Kimkim to your friends and hope you will visit Croatia again!

Wishing you all the best,
Nikola

Fabulous Trip to Croatia
Croatia | Sep 19 - Sep 24, 2024

Aleta
Aleta S.
Denver, CO | Reviewed on Oct 04, 2024
Hi. We got back a week ago from Croatia and had a fabulous time. The logistics, hotels, tours and Nikola's personal help were all wonderful. In particular, the tour guides Nikola had arranged were knowledgeable, locals, and enthusiastic. Grgo on Hvar Island must have known every person we drove by and we ended in their family wine cellar eaten a lunch cooked by his mother. Thank you to KimKim and Nikola and we hope to do another trip with you soon. Cheers, Aleta Sherman Read more

Hi. We got back a week ago from Croatia and had a fabulous time. The logistics, hotels, tours and Nikola's personal help were all wonderful. In particular, the tour guides Nikola had arranged were knowledgeable, locals, and enthusiastic. Grgo on Hvar Island must have known every person we drove by and we ended in their family wine cellar eaten a lunch cooked by his mother. Thank you to KimKim and Nikola and we hope to do another trip with you soon. Cheers, Aleta Sherman

Hotel Reviews
Balatura Split Luxury Rooms
Split

We would have rated this much higher but got a dark little room on the first floor, next to reception area, that looked out on the eating area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Don't get the room on the first floor.
Beach Bay Hvar
Hvar

Great hotel. Location one bay over from the main Hvar area, is ideal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apartments Palmotta Palace Dubrovnik Old Town
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 11, 2024

Hi Aleta,

I am so happy to hear you had a great time and thank you for leaving us a review!

We are very fortunate to have amazing local guides who share our vision of what kind of experiences we want to provide for our travelers, and I’ll be sure to pass on your comments to Grgo and the rest of the team! Kimkim is perfect for getting in touch with local experts and working together on a unique trip tailored to your preferences!

Working on this trip with you and Alden was truly a pleasure and I hope you will consider visiting Croatia again.

I wish you both all the best,
Nikola

Amazing week in Croatia
Croatia | Sep 9 - Sep 16, 2024

M
Mary-Ellen P.
Australia | Reviewed on Oct 04, 2024
Our visit to Croatia was amazing. Our organiser, Tina, created the perfect itinerary for our week travelling from Zagreb to Dubrovnik. The entire week was seemless, from our first transfer to Split via Plitvice Lakes. The private tour guides in Plitvice Lakes and Dubrovnik were amazing. Every transfer from multiple ferry trips, car transfers and cable cars happened without any hiccups. Our hotel accommodation in every port was perfect, especially the beautiful Hilton in Dubrovnik. To be... Read more

Our visit to Croatia was amazing. Our organiser, Tina, created the perfect itinerary for our week travelling from Zagreb to Dubrovnik. The entire week was seemless, from our first transfer to Split via Plitvice Lakes. The private tour guides in Plitvice Lakes and Dubrovnik were amazing. Every transfer from multiple ferry trips, car transfers and cable cars happened without any hiccups. Our hotel accommodation in every port was perfect, especially the beautiful Hilton in Dubrovnik. To be located only 100 metres from the Old Town made our visit so easy and enjoyable. We had an amazing day on a jet boat tour in Hvar which was one of our favourite activities on our month long holiday. in Europe. This perfect week was made possible by Tina’s creation of the perfect itinerary. I would definitely recommend KimKim and especially Tina. Mary-Ellen and Adrian

Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Oct 08, 2024

Dear Mary-Ellen,
I just wanted to say it here, again that you guys are truly amazing. Your laid-back approach to the planning process was awesome, and I really appreciate your relaxed and kind communication.
Your trust means a lot to me, and I'm so grateful for your kind words and the beautiful 5-star review. I wish you both even more fantastic vacations and send you my best from Croatia!
Tina

6 star Experience in Croatia!
Croatia | Sep 3 - Sep 15, 2024

A
Allan P.
Canada | Reviewed on Oct 01, 2024
Words cannot describe what a fantastic trip we had in Croatia. Daniela and her husband Rob were put together the perfect itinerary that exceeded expectations. Accommodations (mix of hotels and air b&b's, activities, transfers, transportation....everything was like a well oiled machine. Everyday, we looked forward to receiving the next day's activities with pins for all destinations, food recommendations from best gelato to best seafood! We felt like we had a guardian angel and were always... Read more

Words cannot describe what a fantastic trip we had in Croatia. Daniela and her husband Rob were put together the perfect itinerary that exceeded expectations. Accommodations (mix of hotels and air b&b's, activities, transfers, transportation....everything was like a well oiled machine. Everyday, we looked forward to receiving the next day's activities with pins for all destinations, food recommendations from best gelato to best seafood! We felt like we had a guardian angel and were always able to contact them via What'sApp. Indeed, on our way home, we left our mobile phone in the cab. We called Rob and within 15 minutes the driver returned to the airport. Crisis averted!

When we were trying to decide whether or not to book through Kimkim, we read the reviews. Several mentioned the "lack of transparency in pricing". Honestly, the quality of our trip; the reassurance that all accommodations were solid; knowing we had a reliable contact in case of any issues was worth every penny! We won't hesitate to book another trip and for anyone considering travel to Croatia Rob and Daniela were 6 stars!

Hotel Review
Valamar Collection Dubrovnik President Hotel
Dubrovnik

The room was beautiful, comfortable, clean, spacious. The host was there and was very helpful. So that was a great experience.

Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Oct 01, 2024

Dear Allan,

Thank you very much for such a wonderful message, much appreciated.
Glad to hear that everything was fantastic and thank you for your trust!

It was a pleasure to host you and I hope that Croatia will stay in your fond memories for a long time.

Many regards from Croatia until some next time!

Daniela and Robi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.