Kimkim Trip Reviews for Ireland

4.7
Based on 257 ratings
Read 257 verified reviews by travelers who booked their trip to Ireland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

If you’re looking for a custom travel experie...
Ireland | Aug 29 - Sep 9, 2025

Janice
Janice H.
Chicago, IL | Reviewed on Sep 14, 2025
If you’re looking for a custom travel experience, we highly recommend Kimkim. Our travel agent, Aleksandra was outstanding. She arranged all of our transportation, accommodations, and excursions. Our transportation drivers were professional, prompt and courteous. All vehicles were immaculate and high quality. We had two private tours in the Donegal area, Nicola Garvey with Turas Cartha and Martin Dooney with Northwest Sherpa Tours. Both were 5 star experiences. All of our accommodations were... Read more

If you’re looking for a custom travel experience, we highly recommend Kimkim. Our travel agent, Aleksandra was outstanding. She arranged all of our transportation, accommodations, and excursions. Our transportation drivers were professional, prompt and courteous. All vehicles were immaculate and high quality. We had two private tours in the Donegal area, Nicola Garvey with Turas Cartha and Martin Dooney with Northwest Sherpa Tours. Both were 5 star experiences. All of our accommodations were excellent and our requests through Aleksandra were met, such as river views and bath mats. During the planning process and during the trip, Aleksandra answered all of our questions and concerns respectfully and promptly. What a wonderful trip and a fantastic experience with Kimkim.

Hotel Reviews
Castlecourt Hotel, Spa & Leisure
Westport
Central Hotel Donegal
Donegal
Riverside Hotel
Sligo
Hilton Garden Inn Hotel
Dublin
Activity Reviews
Dublin Sightseeing Cruise on River Liffey
Dublin Sightseeing Cruise on River Liffey
Dublin

It was a nice brief excursion down the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour Slieve League & Glenveagh National Park
Private Tour Slieve League & Glenveagh National Park
Donegal

Martin was fabulous. He was well prepared and accommodating. He customized the trip as we went along to meet our interests.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Half-Day Bespoke Tour: Bundoran and Surrounding Attractions from Donegal
Private Half-Day Bespoke Tour: Bundoran and Surrounding Attractions from Donegal
Donegal

Nicola was wonderful. She showed us so many places and tried to accommodate all of our interests.

Quality of Experience
Guides, Drivers and Staff
Transport
Guinness Storehouse Experience Tour
Guinness Storehouse Experience Tour
Dublin

Fun experience!

Quality of Experience
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 07, 2025
Dear Janice, Wow — thank you so much for your truly wonderful review! I’m absolutely thrilled to hear that you had such a fantastic experience! I’m delighted that you enjoyed your time with Nicola and Martin — they’re both exceptional guides, and I know they’ll be so happy to hear your kind words. It was a joy working with you throughout the planning and during your travels. Thank you again for choosing Kimkim and for taking the time to share your experience so thoughtfully. I hope to have... Read more

Dear Janice,

Wow — thank you so much for your truly wonderful review! I’m absolutely thrilled to hear that you had such a fantastic experience!

I’m delighted that you enjoyed your time with Nicola and Martin — they’re both exceptional guides, and I know they’ll be so happy to hear your kind words.

It was a joy working with you throughout the planning and during your travels. Thank you again for choosing Kimkim and for taking the time to share your experience so thoughtfully. I hope to have the pleasure of helping you plan another memorable journey in the future!

With warmest regards,
Aleksandra

Amazing Experiences at a Perfect Pace
Ireland | Aug 21 - Sep 2, 2025

John
John K.
South Windsor, CT | Reviewed on Sep 03, 2025
Golf in Ballybunion. Horse Rides through the countryside Cliff Walks above untouched beaches. Beautiful clean efficient B&Bs like the Tides couple with elegance of the old estates like the K Cub in Staffan. Ireland offered herself and her people to our two week journey from West to East. Unnamed pubs in Tipperary with lively traditional music. A bus tour of Dublin including High Tea. Plus tours and history in every corner. Claire of Kim Kim took my wish list and made an itinerary that hit all... Read more

Golf in Ballybunion. Horse Rides through the countryside Cliff Walks above untouched beaches. Beautiful clean efficient B&Bs like the Tides couple with elegance of the old estates like the K Cub in Staffan. Ireland offered herself and her people to our two week journey from West to East. Unnamed pubs in Tipperary with lively traditional music. A bus tour of Dublin including High Tea. Plus tours and history in every corner. Claire of Kim Kim took my wish list and made an itinerary that hit all the high points without rushing us or creating too many lag points where we felt we were missing out on something. It was a trip of a lifetime and we have already started planning our next adventure to Vietnam with the Kim Kim Team. Thank you Claire for listening, suggesting and delivering.

Hotel Reviews
Base Dingle
Dingle, Co. Kerry,

We stayed at Base Dingle, which I would describe as a European-style minor hotel. It had a simple lobby and bedroom setup, but it was efficient for what we needed. It was comfortable, though not particularly luxurious, but definitely adequate for our stay.

The Tides Ballybunion
Ballybunion

I really liked The Tides Ballybunion. It was just outside of the city, incredibly clean, neat, and well-run. The host was very friendly, providing helpful directions and great conversation about our day. The breakfast was fantastic, far exceeding my expectations. It was a great start to our days.

Activity Reviews
Horse Riding trek in Dingle Peninsula
Horse Riding trek in Dingle Peninsula
Ireland

The horseback riding trek in Dingle Peninsula was wonderful. The barn had a very laid-back vibe and the riders were friendly and experienced. The horses were responsive and seemed to enjoy the ride as much as we did. The scenery was beautiful, offering views of the hills and beaches. It was a relaxing and enjoyable experience for riders of all levels.

Irish Dancing - The Irish House Party SHOW ONLY
Irish Dancing - The Irish House Party SHOW ONLY
Dublin

The Irish Dancing show in Dublin was a lot of fun, though it was a bit of a touristy affair. They sang all the songs I knew from when I was a kid, which made for a fun sing-along. The musicians and step dancers were fantastic, and it was enjoyable to experience being a tourist for the night.

Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Sep 10, 2025
Hi John & Brenda, Thank you so much for your wonderful 5-star review! I'm thrilled to hear you had such an incredible experience exploring Ireland, from Ballybunion to the countryside, the cliff walks, charming B&Bs, and rich local culture. I'm glad my efforts helped make your trip truly special. Please don't hesitate to reach out if one day you consider traveling to the UK, France, or Italy — I’d love to help plan your next adventure! Thanks again for your kind words and for sharing... Read more

Hi John & Brenda,

Thank you so much for your wonderful 5-star review! I'm thrilled to hear you had such an incredible experience exploring Ireland, from Ballybunion to the countryside, the cliff walks, charming B&Bs, and rich local culture. I'm glad my efforts helped make your trip truly special.

Please don't hesitate to reach out if one day you consider traveling to the UK, France, or Italy — I’d love to help plan your next adventure!

Thanks again for your kind words and for sharing pictures and videos of your trip. I look forward to helping you create more unforgettable memories.

Warm regards,
Claire

Experience with Dean and KimKim was incredible
Ireland | Aug 24 - Sep 1, 2025

K
Karyn L.
Ashburn, VA | Reviewed on Sep 02, 2025

Experience with Dean and KimKim was incredible. We missed our connecting our flight to Ireland and they were able to contact our hotel to let them know we would flying in the following morning who allowed us to shower/freshen up and east breakfast before we started our our trip.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Sep 03, 2025

Hi Karyn

Thank you so much for your kind words! We’re really glad we could step in and help when your travel plans hit a bump. Travel delays can be stressful, so it’s great to hear that you felt supported and were able to start your trip refreshed and ready to enjoy Ireland.

We truly appreciate you taking the time to share your experience, and it means a lot to know our efforts made a difference. If you ever plan another adventure, we’d love to help make it just as smooth and memorable.

Wishing you all the best on your future travels!

Warm regards,

Dean

We were so grateful to find Kim Kim and Jane ...
Ireland | Aug 21 - Aug 26, 2025

Angelina
Angelina Y.
Ashburn, VA | Reviewed on Sep 02, 2025
We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our... Read more

We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our next adventure.

Activity Reviews
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Horse riding - 1 hour trail ride
Horse riding - 1 hour trail ride
Clifden
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 02, 2025

Hi Angelina

Thank you for taking the time to review your recent trip. This is a lovely read and your kind words are very much appreciated.

The team and I are delighted that we were able to help create those special family memories.

Look forward to working with you again as it was an absolute pleasure.

All the best, Jane, Flore & The KimKim Team

Our Ireland trip August 23 to August 31
Ireland | Aug 24 - Aug 29, 2025

Joanne
Joanne A.
Ashburn, VA | Reviewed on Sep 01, 2025
Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they... Read more

Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they set was perfect to go from one tourist destination to the other! All the tickets were provided that we would need for entrance for our stops!!! But what we are most grateful for was the hotels they chose! They were amazing! With comfortable rooms and beds to amazing breakfast! The attractions that they chose for us were wonderful!!! I can’t say enough about how pleased we were with Kimkim (Cathy)
Thank you so much for your time and for planning such a wonderful vacation that we will remember for ever!

Hotel Reviews
George Hotel Limerick City
Limerick

The hotel is lovely but no parking on site so hard with luggage

Authenticity & Character
Location
It was in a city so traffic and no parking
Staff
Cleanliness & Comfort
Blarney Woolen Mills Hotel
Blarney, Ireland

Steps away from the Blarney Stone! Very clean Nice staff

Authenticity & Character
Lots of shops at the hotel location
Location
Just seconds away from the Blarney castle
Staff
Cleanliness & Comfort
Bathroom and rooms were clean
Killarney Heights Hotel
Killarney

Very lovely clean and beautiful

Authenticity & Character
Clean and comfortable beds
Location
Easy to get to and close to our attractions
Staff
Very kind
Cleanliness & Comfort
Bathroom in lobby clean hotel rooms very clean
Fiddle & Bow
Doolin

This hotel was so cute and charming very bohemian. The workers were very helpful to any information that we asked about! Gave us great recommendations on where to go eat and any extra sightseeing that we must do!

Authenticity & Character
Every detail in that hotel was amazing definitely Bohemian style, which we loved!
Location
In such a cute town with pubs and cows all around!
Staff
Vladimir gave us amazing insight on places to go
Cleanliness & Comfort
The beds were so comfortable!!!
The Connacht Hotel
Galway

Lovely hotel, beds very comfortable breakfast was wonderful!!! Very nice workers and it was very clean!

Authenticity & Character
Had very nice charm
Location
Easy to get to, lots of parking around back
Staff
Very helpful and kind
Cleanliness & Comfort
Lobby bathrooms were clean and hotel rooms were lovely
Activity Reviews
Welcome to Limerick!
Welcome to Limerick!
Limerick

More of city living, lots of traffic rather be back in Dingle for sure. But have to make our way closer to Shannon Airport!

Quality of Experience
Transport
Hard to find parking had to use parking garage a block and half away from hotel! Very hard with all your luggage! But it was a clean city!
Rock of Cashel
Rock of Cashel
Ireland

All up hill. But beautiful

Quality of Experience
All up hill but beautiful to see
Welcome to Cashel!
Welcome to Cashel!
Cashel

Lovely little town

Quality of Experience
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

The hour long ride was lovely.

Quality of Experience
We had a beautiful sunny day
Guides, Drivers and Staff
Kyle was a young 18 yr old driver that was very kind and informative.
Transport
The horse carriage ride was clean and very smooth
Harrow  : Authentic dining experience
Harrow : Authentic dining experience
Killarney

Lovely little restaurant in town.

Quality of Experience
Food was delicious!!!!
Guides, Drivers and Staff
Staff was wonderful
Ring of Kerry & Skellig Ring Private Day Tour
Ring of Kerry & Skellig Ring Private Day Tour
Ireland

Lots of Ireland information! Aodan catered the trip around our abilities to be able to walk or climb and our likes and what we would really like to see!

Quality of Experience
5 stars our driver Aodan was great to work with!
Guides, Drivers and Staff
Very informative
Transport
Drove those windy roads gracefully
Afternoon tea at Dromoland Castle
Afternoon tea at Dromoland Castle
Doolin

5star experience first class all the way!

Quality of Experience
The food and desserts were delicious
Guides, Drivers and Staff
The staff was delightful
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

The staff was wonderful the have golf cart to take the handicap or elderly up to the top!!

Quality of Experience
We had a beautiful day with the sun out so we could see the cliffs perfectly!
Guides, Drivers and Staff
The golf carts were amazing to help older people!
Transport
Very kind and helpful with the walker!!!
Welcome to Doolin
Welcome to Doolin
Doolin
Quality of Experience
Guides, Drivers and Staff
Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

One of our favorite things that we did! Very interesting and informative. Loved watching Rex handle the sheep. So glad we did it worth seeing for sure!

Quality of Experience
Just fascinating to watch and beautiful scenery all around!
Guides, Drivers and Staff
The owner was very nice and answered lots of questions
Kylemore Abbey
Kylemore Abbey
Ireland

A must do attraction! The garden s there were amazing

Quality of Experience
The tea shop at the garden had amazing hot soups and sandwiches to warm up!
Guides, Drivers and Staff
A staff told us the history of the Abby because my mom couldn’t walk the steps to where the briefing was at.
Transport
Yes they have a bus to drive you back and forth from garden to Abby and a shelter out of the rain while waiting for the bus!
Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Sep 05, 2025

Hi Joanne,
Thank you so much for your wonderful feedback! It was such a pleasure working with you on this special family trip to Ireland. I really appreciate all the thoughtful details you shared, and your photos are just fantastic!

Warmest regards,
Cathy

Ireland Was Amazing!
Ireland | Aug 24 - Aug 30, 2025

M
Matt C.
Minneapolis, MN | Reviewed on Aug 31, 2025

The trip was really amazing. We found some added adventures that I think you need to add to your list, but all in all - very satisfied. Avondale Forrest Experience and a drive through Black Valley near Killarney were the highlights of the things that we added.
The fishing trip was not what I expected. Guy was nice, but we fished basically in town and never had a bite in 6 hours that we casted over and over again. Had hoped to at least see some scenery.
Still could not have planned a better trip!

Thanks,
Matt

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Sep 01, 2025
Hi Matt, Thank you for taking the time to write a review of your trip. I'm really glad to hear the experience was amazing overall—and it sounds like you uncovered a couple of real gems! I'll definitely add the Avondale Forest Experience and the drive through Black Valley near Killarney to the list. Those are fantastic additions. That area has such hidden beauty, and Black Valley especially is one of those special places that many people miss unless they know to look for it. I'm sorry to... Read more

Hi Matt,

Thank you for taking the time to write a review of your trip.

I'm really glad to hear the experience was amazing overall—and it sounds like you uncovered a couple of real gems! I'll definitely add the Avondale Forest Experience and the drive through Black Valley near Killarney to the list. Those are fantastic additions. That area has such hidden beauty, and Black Valley especially is one of those special places that many people miss unless they know to look for it.

I'm sorry to hear the fishing trip didn’t meet your expectations. I’ll be sure to pass your feedback along to the tour company—we really value honest insights like this, as they help us ensure future experiences are as rewarding as possible.

Thanks again for the great feedback—it truly helps. And if you have any photos or more details you’d like to share from the new spots, I’d love to see them!

Best regards,

Dean

Another amazing trip ⭐️⭐️⭐️⭐️⭐️
Ireland | Aug 9 - Aug 19, 2025

Deborah
Deborah F.
Wayne, NJ | Reviewed on Aug 25, 2025
Another amazing trip using KimKim we had a fun filled adventure I recommend kimkim for any trip their personal touch to detail and times is suberb. Always readily available to answer any question or issues before during and after our trip. Jane worked timelessly with Kathleen to make this trip excellent her colleagues helped us during the trip with questions Kim Kim with always be my number one choice to use on any future trips thank you to all and especially to Jane for a memorable... Read more

Another amazing trip using KimKim we had a fun filled adventure I recommend kimkim for any trip their personal touch to detail and times is suberb. Always readily available to answer any question or issues before during and after our trip. Jane worked timelessly with Kathleen to make this trip excellent her colleagues helped us during the trip with questions Kim Kim with always be my number one choice to use on any future trips thank you to all and especially to Jane for a memorable experience

Hotel Reviews
Castle Hotel
Dublin

Rooms were perfect for a large group

Authenticity & Character
Very clean and detail of authenticity
Location
Walkable to all areas of Dublin
Staff
Staff was very helpful and attentive
Cleanliness & Comfort
Perfectly clean
Clontarf Castle Hotel
Dublin 3

Although our time at clontarf was short it was beautiful

Authenticity & Character
Had the character original castle with details of authenticity perfect stay
Location
Location was out of the hustle bustle of Dublin was nice
Staff
Cleanliness & Comfort
Fraser House Inverness
Inverness

This was my personal highlight stop of our trip beautiful area amazing home beyond my dreams

Authenticity & Character
Beautiful charm authentic bed and breakfast charming home
Location
Inverness riverfront beautiful area walking dustanxe to shopping eating and old charm church’s historic areas
Staff
Leila I can’t say enough her hospitality and friendliness always so helpful I for sure will be coming back to enjoy such a peaceful area
Cleanliness & Comfort
The rooms were beautifully arrangedd and comfortable newly renovated and such detail to charm and decor spotless clean
Royal Scots Club
Edinburgh

Beautiful loved the detail throughout the hotel all staff was pleasant and extremely helpful the rooms were spotless

Authenticity & Character
Lovely the character and detail to keeping with the hotels old charm
Location
Perfect location
Staff
Always pleasant and helpful
Cleanliness & Comfort
Room was amazing it was clean and comfortable and perfectly setup
Activity Reviews
Night out at the Merry Ploughboy + Transport, show and a meal
Night out at the Merry Ploughboy + Transport, show and a meal
Dublin

Loved the everything about this night food staff singers and dancers so much fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guinness & Jameson Irish Experience Tour
Guinness & Jameson Irish Experience Tour
Dublin

Funnnnnnn!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Blarney Castle, Rock of Cashel & Cork Tour from Dublin
Blarney Castle, Rock of Cashel & Cork Tour from Dublin
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Cliff of Moher tour from Dublin
Cliff of Moher tour from Dublin
Dublin
Quality of Experience
Transport
Dublin: Afternoon Tea Vintage Bus Trip
Dublin: Afternoon Tea Vintage Bus Trip
Dublin

Loved this tour so unique and absolutely fun

Quality of Experience
Food was great
Guides, Drivers and Staff
Perfect and fun
Transport
Such a cute ride
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Day out on the Jacobite Train (of Harry Potter fame)
Day out on the Jacobite Train (of Harry Potter fame)
Ireland

It was a great tour only part that was not desirable was the train ride a lot of hype anout Harry Potter but was just a steam train ride on an oppressive hot day and the train had no windows that opened it was very hot

Quality of Experience
Guides, Drivers and Staff
Transport
The Isle of Skye & Eilean Donan Castle
The Isle of Skye & Eilean Donan Castle
Inverness

Besutiful

Quality of Experience
Guides, Drivers and Staff
Driver was fun and knowledge
Transport
Loch Lomond, Kelpies & Stirling Castle Tour
Loch Lomond, Kelpies & Stirling Castle Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

It was great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 09, 2025

Hi Deborah

What a lovely welcome back from my own vacation. Thank you for your kind words and detailed review. It was an absolute pleasure working with you all and delighted that the team and I were available to create such perfect memories for you all.

Look forward to working with you again in the future.

All the best, Jane

Just okay
Ireland | Aug 11 - Aug 19, 2025

E
Emma C.
Ashburn, VA | Reviewed on Aug 24, 2025
The experience started off great with our KimKim guide Joe. Things changed after that and we felt that the information Joe had provided had not been effectively shared with Dean. Joe was incredibly personable and had great recommendations and personal stories that brought us comfort and peace of mind. Dean was trying to pick up where Joe left off and it was not smooth.
The highs of our trip were the accommodations and the breakfasts (but even those were a bit much near the end). We really...
Read more

The experience started off great with our KimKim guide Joe. Things changed after that and we felt that the information Joe had provided had not been effectively shared with Dean. Joe was incredibly personable and had great recommendations and personal stories that brought us comfort and peace of mind. Dean was trying to pick up where Joe left off and it was not smooth.
The highs of our trip were the accommodations and the breakfasts (but even those were a bit much near the end). We really liked our Dublin and Mout Juliet hotels. I appreciated the communication once we arrived in Ireland, especially with Morris (see later note).
I'll list some opportunities for improvement here:
1. There are too many choices in the daily schedule. We came to KimKim because we wanted someone else to help choose our activities and in the end, we still had to do that work.
2. It was not made clear to us how busy Ireland would be in August and that we should have been pre-booking things like activities at Mount Juliet or restaurants for dinner in small towns (like Lahinch).
3. Even though we discussed with KimKim that both my husband and I would be driving, Hertz charged us an extra 10 Euro per day for a second driver.
4. Three nights is too many in Killarney. It is a very busy town in August and we would have preferred exploring Dingle and spending another night in Mount Juliet.
5. There was unnecessary stress on our day at the Gap of Dunloe. From the very beginning we understood with Joe that we would be taking a boat trip and a jarvey ride back. When everything was booked, there was no jarvey ride. Now we understand that the jarveys need to be connected with in person. This was not made clear to us in advance. We also didn't understand how much money it was be. It was a lovely day, but Morris was challenged with securing us a booking (of sorts) the day before because we couldn't be stranded at Lord B's cottage without a ride for our 9 year old. Morris did a fabulous job, but it was very stressful for him and it should never have gotten this far.
6. I understand you have policies of not sharing your fees. In this day and age, this seems unnecessary. Companies seem to be respected more for transparency. I would be so excited to know what great deals you were getting on hotels. I know I'm paying someone to design our trip for us, I just want to know what I'm paying them.
7. Finally, something less important since we are resourceful, it would help for the days when we don't have a rental car (in our case this was in Dublin) for guidance on public transit or taxis. We ran into an issue with requesting a taxi at our hotel where the taxi driver was called from the airport and given an incorrect destination for us (hertz airport vs. city) even though we gave the destination address to the hotel host. AND the tram was right outside our hotel, so a link to that would have been super helpful.

If you've made it this far, thank you for taking the time to read.

Local specialist: Maurice Whelan
Dean
Dean Garrison
Local specialist in Ireland | Replied on Aug 26, 2025
Hi Emma Thank you for taking the time to share your detailed feedback. We’re delighted to hear you had some memorable highlights , especially Joe’s warm welcome, your stays in Dublin and Mount Juliet, and the local support from Maurice when issues arose. We’re also sorry for the frustrations you experienced. We recognize that communication between team members could have been smoother, and we’ll work on ensuring better continuity. While we offer itinerary calls to help tailor each day, we... Read more

Hi Emma

Thank you for taking the time to share your detailed feedback. We’re delighted to hear you had some memorable highlights , especially Joe’s warm welcome, your stays in Dublin and Mount Juliet, and the local support from Maurice when issues arose.

We’re also sorry for the frustrations you experienced. We recognize that communication between team members could have been smoother, and we’ll work on ensuring better continuity. While we offer itinerary calls to help tailor each day, we understand the number of options may have felt overwhelming. We’ll also emphasize the importance of pre-booking during peak season more clearly going forward.

Regarding the car hire, while extra driver fees are not included in our booking (as noted in the rental details), we’ll look for ways to make this clearer. The Gap of Dunloe arrangements should have been better explained and confirmed in advance, and we’re grateful Maurice was able to assist. We understand the frustration around pricing transparency; while some rates must remain confidential due to our contracts, we’ll work to better outline what is and isn’t included. Lastly, your note about local transport in Dublin is appreciated and will be taken into account as we review our guest information.

Thank you again for your honesty. Your feedback helps us improve, and we’re glad you still came away with good memories of Ireland. We hope to welcome you back for a smoother, even more enjoyable experience in the future.

Kind Regards

Dean

Summer trip of whiskey and Guinness!
Ireland | Aug 2 - Aug 16, 2025

J
Jacqueline S.
West Park, FL | Reviewed on Aug 23, 2025
Jane planned a fantastic and thorough trip of the highlights of London, Edinburgh, and Ireland. Each city received the perfect amount of time with appropriate rest and active days. Fantastic experience overall! Read more

Jane planned a fantastic and thorough trip of the highlights of London, Edinburgh, and Ireland. Each city received the perfect amount of time with appropriate rest and active days. Fantastic experience overall!

Activity Review
A Literary Pub Tour of Dublin
A Literary Pub Tour of Dublin
Ireland

Fantastic tour! Guides were extremely knowledgeable and talented, so engaging!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Aug 25, 2025

Hi Jacquline

Thank you for taking the time to review your recent trip. The team and I are super happy that you had a wonderful time while traveling. I must admit that I also loved the Literary Pub Tour.

We wish you many happy travels and would be delighted to work with you again in the future.

All the best from myself, Romane (your file manager), and the team!

Great trip, fun had by all....
Ireland | Aug 9 - Aug 19, 2025

Kathleen
Kathleen L.
Rutherford, NJ | Reviewed on Aug 20, 2025
Well, I have to say your team at KimKim is by far the absolute best!!!!You were there for us 24/7 . I only needed you a couple of times, but you were only a call away and never left me waiting. Thank you from all of us for that. Our seats at the tattoo were awesome, as were the dinner show tickets at the Merry Ploughboy. Our tour guide, Robert , on the walking tour of Edinburgh Was informative and entertaining. Our stay at The Fraser House in Inverness was by far the favorite of everyone in... Read more

Well, I have to say your team at KimKim is by far the absolute best!!!!You were there for us 24/7 . I only needed you a couple of times, but you were only a call away and never left me waiting. Thank you from all of us for that. Our seats at the tattoo were awesome, as were the dinner show tickets at the Merry Ploughboy. Our tour guide, Robert , on the walking tour of Edinburgh Was informative and entertaining. Our stay at The Fraser House in Inverness was by far the favorite of everyone in my group. The rooms all faced the river, so we all had a view, at the cost of our hostess, Leah giving up her own room. She was absolutely amazing, and went far above her duties by even giving some of us a ride to the train station in lieu of ordering another taxi. She prepared a delicious breakfast each morning, even on a day we had to leave super early. So very friendly and accommodating. we would recommend her Fraser House 200%.

On the downside, the Jacobite train ride was not worth the trip. It took too long to get there for a 2 hour ride in a train that was way too hot( unseasonably arm weather) no air conditioning and no open windows. The attendants went up and down the isles wit a hand held fan with water spray. But we still had fun. We also did not get to do the afternoon tea at Edinburgh castle. They claim they sent an email, however, I did not receive it. It wouldn't have mattered, we were still in flight, and trying to get to the hotel. They said last seating was 12noon due to the tattoo, we were there about 12:05, but they wouldn't seat us. They said she would check to see if anyone read the email, and if not they, would issue a refund. I would appreciate if you would follow up on that, please.

Hotel Reviews
Castle Hotel
Dublin

Staff was very helpful, but the elevator was out of service when we checked in, but the staff carried our luggage up for us. Rooms were good, plenty of room, but the tub was very high to get into and out of (no separate shower) Maybe take age into consideration when assigning rooms. The elevator was working when we left. Breakfast was great, and they offered a buffet other than full Irish breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clontarf Castle Hotel
Dublin 3

We were impressed with this hotel. Was not what we expected as a haunted hotel, but, it had air conditioning, still gave a castle feel, and the food was delicious. Other than it's location to city center, we loved this hotel, and would have stayed the entire time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fraser House Inverness
Inverness

AMAZING!!!!!!!! Location was perfect. Leah, the owner was extraordinary. She accommodated our schedule, even though it was earlier than her normal hours, she helped us with reservations, recommended laces to eat and see, and even used her own vehicle to get some of us to the train station. If there is a higher than 5 * rating she deserves it....

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Scots Club
Edinburgh
Authenticity & Character
Gave us a feel of history.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliff of Moher tour from Dublin
Cliff of Moher tour from Dublin
Dublin

Amazing views. Quite windy.

Quality of Experience
Guides, Drivers and Staff
Transport
Blarney Castle, Rock of Cashel & Cork Tour from Dublin
Blarney Castle, Rock of Cashel & Cork Tour from Dublin
Dublin

I've been to Blarney before, but the Rock of Cashel and Cork were new to me and I absolutely loved it. Lunch in Cork was coordinated perfectly which gave us ample time to return to the bus.

Quality of Experience
Guides, Drivers and Staff
Gerry with a G was a fun driver, intent on getting everyone to the bus on time.
Transport
Guinness & Jameson Irish Experience Tour
Guinness & Jameson Irish Experience Tour
Dublin

Tour and tasting was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Night out at the Merry Ploughboy + Transport, show and a meal
Night out at the Merry Ploughboy + Transport, show and a meal
Dublin

Show was awesome, and everyone in the group loved it. Food was good and a great ending to a great trip.Great transportation, even dropped us off at our hotel, saving us a walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dublin: Afternoon Tea Vintage Bus Trip
Dublin: Afternoon Tea Vintage Bus Trip
Dublin

So much fun, we all enjoyed the food and ride. Reese, Adam, Nicole and Pat were at our beck and call.

Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Ian our guide was informative and friendly

Quality of Experience
Guides, Drivers and Staff
Day out on the Jacobite Train (of Harry Potter fame)
Day out on the Jacobite Train (of Harry Potter fame)
Scotland

Too long a drive to get to for a 2 hour train ride with no air conditioning and no open windows. Mallaig would have been fun if we had more time there.

Quality of Experience
Guides, Drivers and Staff
Tourkl was fun and gave us a good ride.
Transport
The Isle of Skye & Eilean Donan Castle
The Isle of Skye & Eilean Donan Castle
Inverness

The Isle of Skye was beautiful, and we got to see the fairy pool, also stopped at Talisker distillery, where we had a drink and purchased some whiskey..we stopped at Dunvegan castle instead of Eileen Donan although I don't remember why. and I think another stop was changed, one of my passengers mentioned disappointment.

Quality of Experience
Guides, Drivers and Staff
Transport
Loch Lomond, Kelpies & Stirling Castle Tour
Loch Lomond, Kelpies & Stirling Castle Tour
Edinburgh

Loved the Kelpies and Sterling Castle, and Loch Lomond. Full day, lots to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Robert was great, dressed in authentic kilt, made him super easy to find at the meeting point. Very informative and entertaining. Loved him.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Aug 28, 2025
Hi Kathleen I am just returning to my desk today, after a wonderful two weeks relaxing. What a lovely surprise and welcome back, with your delightful trip review. Thank you for taking the time to review your trip in detail, as this truly assists the team and future travelers. Sounds like Fraser House really hit the high note with you all. It has been an absolute pleasure to work with you all and we are so happy that you had an amazing time making memories. Wishing you successful future... Read more

Hi Kathleen

I am just returning to my desk today, after a wonderful two weeks relaxing. What a lovely surprise and welcome back, with your delightful trip review.

Thank you for taking the time to review your trip in detail, as this truly assists the team and future travelers. Sounds like Fraser House really hit the high note with you all.

It has been an absolute pleasure to work with you all and we are so happy that you had an amazing time making memories.

Wishing you successful future travels and we look forward to working with you again in the future.

All the best, Jane, Romane (your file manager), and the Team!!!

Unforgettable trip to Ireland !
Ireland | Aug 1 - Aug 15, 2025

Shamma
Shamma L.
the United Arab Emirates | Reviewed on Aug 16, 2025
I planned our family trip to Ireland with Claire and from day one she realized all our needs and standards, and made sure to tick all the boxes. All the guides and drivers we had were brilliant, friendly and timely! The places and activities Claire suggested were just the right ones to give us an incredible and unforgettable memories. Everything was well organized and went smoothly, and even when we needed to add a last minute activity she was very accommodating and made sure it was... Read more

I planned our family trip to Ireland with Claire and from day one she realized all our needs and standards, and made sure to tick all the boxes. All the guides and drivers we had were brilliant, friendly and timely!

The places and activities Claire suggested were just the right ones to give us an incredible and unforgettable memories.

Everything was well organized and went smoothly, and even when we needed to add a last minute activity she was very accommodating and made sure it was all organized.

I will always highly recommend planning your trips with the Kim Kim team to be able to get the most of your travels.

Hotel Reviews
Powerscourt Hotel, Autograph Collection
Enniskerry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Armada Hotel
Spanish Point
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glenlo Abbey
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer for 3 travelers to Dublin Airport on August 15th
Private transfer for 3 travelers to Dublin Airport on August 15th
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Dublin
Free time in Dublin
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Irish National Stud & Gardens : The Irish Racehorse Experience
Irish National Stud & Gardens : The Irish Racehorse Experience
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Dublin
Free time in Dublin
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Free time at Powerscourt Hotel
Free time at Powerscourt Hotel
Enniskerry
Quality of Experience
Guides, Drivers and Staff
Transport
Private Adventure in Kilrush  ( Cliff and Coast Safari or  Scattery Island)
Private Adventure in Kilrush ( Cliff and Coast Safari or Scattery Island)
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Doolin
Welcome to Doolin
Doolin
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)
Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer/Taxi
Private Transfer/Taxi
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Galway Food Tour
Galway Food Tour
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer for 3 travelers on July 31st
Private transfer for 3 travelers on July 31st
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Aug 22, 2025
Dear Shamma, Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you and your family had an incredible trip to Ireland and that everything met your expectations. It was a pleasure working with you to create unforgettable memories, and I truly appreciate your kind words about the guides, drivers, and the overall organization. Your recommendation means a lot to us, and we’re grateful for your trust in High Point Holidays and the Kim Kim team. If you ever plan... Read more

Dear Shamma,

Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you and your family had an incredible trip to Ireland and that everything met your expectations. It was a pleasure working with you to create unforgettable memories, and I truly appreciate your kind words about the guides, drivers, and the overall organization.

Your recommendation means a lot to us, and we’re grateful for your trust in High Point Holidays and the Kim Kim team. If you ever plan another adventure in Ireland, the UK, France or Italy, we’d love to help again!

Yours in travel,
Claire

Svetlana, my family and I would like to thank...
Ireland | Jul 21 - Aug 3, 2025

C
Connie R.
Ashburn, VA | Reviewed on Aug 10, 2025

Svetlana, my family and I would like to thank you for sharing your wonderful country with us and planning an amazing journey we will never forget. You were absolutely incredible in helping us plan the vacation we desired. You were so intuitive to our wants. Every step of the trip fulfilled everyone’s dream. All the way from Dublin across the country, up north and back again. Many amazing places and beautiful views. Many thanks.

Local specialist: Svetlana Frolova

Wonderful Father/Son trip to Ireland!
Ireland | Jul 27 - Aug 2, 2025

Brian
Brian C.
Newark, NJ | Reviewed on Aug 06, 2025
So happy with our experience in Ireland! With so many potential options and itineraries it was so helpful to have local recommendations and options to consider. I even threw a curveball when I wanted to focus our trip in the west but adjusted my trip to catch the All Ireland final in Dublin, but the itinerary was adjusted to make it happen. Definitely recommend Achill Island and a hike in Connemara National Park! Locations of all our lodging were great and the local guide’s phone app provided... Read more

So happy with our experience in Ireland! With so many potential options and itineraries it was so helpful to have local recommendations and options to consider. I even threw a curveball when I wanted to focus our trip in the west but adjusted my trip to catch the All Ireland final in Dublin, but the itinerary was adjusted to make it happen. Definitely recommend Achill Island and a hike in Connemara National Park! Locations of all our lodging were great and the local guide’s phone app provided many options to visit with driving directions and access to bookings, making getting around so much easier. Finally, Nenad checked in with me regularly to see if there were any questions or challenges so I knew I could always get support when I needed. I’d recommend the experience to anyone!

Hotel Reviews
The Galmont Hotel & Spa
Galway

The Galmont Hotel & Spa had a fabulous location and was great for our itinerary in Galway. However, it was quite loud at night due to a live music pub nearby. Though we couldn't enjoy the pub since my son was underage, we could hear the music just fine in our room. Despite the noise, the hotel itself was decent, and the staff were very accommodating.

Ashling Hotel Dublin
Dublin

The Ashling Hotel Dublin was our top pick during the trip. Its location was outstanding, being near a major transportation hub which was perfect for our travel needs. The breakfast was great, the beds were exceptionally comfortable, and the staff was very welcoming and attentive. Overall, we had a fantastic experience here.

Activity Review
Explore Achill Island
Explore Achill Island
Ireland

Exploring Achill Island was an unexpected delight! I didn't know much about it beforehand, but it quickly became one of our favorites. The island's beauty was breathtaking, and I wish we had more time to spend there. It's a spot I'd highly recommend to anyone visiting that area.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Aug 08, 2025
Hi Brian Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had such a great experience in Ireland and that the itinerary worked well—even with the last-minute pivot to catch the All-Ireland Final (what a great way to experience the local culture!). Achill Island and Connemara National Park are truly special places, and we’re so glad they stood out as highlights for you. It’s also great to hear that the app and lodging locations helped make your... Read more

Hi Brian

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had such a great experience in Ireland and that the itinerary worked well—even with the last-minute pivot to catch the All-Ireland Final (what a great way to experience the local culture!).

Achill Island and Connemara National Park are truly special places, and we’re so glad they stood out as highlights for you. It’s also great to hear that the app and lodging locations helped make your travels smooth and enjoyable.

Nenad will be especially happy to hear your feedback—he’s always dedicated to making sure travelers feel supported throughout their journey.

Thank you again for recommending us—we’d love to help you explore even more of Ireland (or beyond!) in the future.

Kind Regards

Dean

Rachel was a delight to work with in planning our Ireland trip
Ireland | Jul 11 - Jul 22, 2025

C
Catherine G.
Los Angeles, CA | Reviewed on Jul 25, 2025
Rachel was a delight to work with in planning our trip. She listened to what we wanted to do and made it happen along with offering suggestions that were some of the highlights of our travels. We had a wonderful time in Ireland because of the careful planning that took the stress out of any details. Our trip plan not only included some great places to stay and wonderful experiences, it also included directions with time of travel. Read more

Rachel was a delight to work with in planning our trip. She listened to what we wanted to do and made it happen along with offering suggestions that were some of the highlights of our travels. We had a wonderful time in Ireland because of the careful planning that took the stress out of any details. Our trip plan not only included some great places to stay and wonderful experiences, it also included directions with time of travel.

Hotel Reviews
Titanic Hotel

A great stay at this historic hotel. It is even included as part of a tour from the Titanic museum across the street. Hallways were rather dark giving off the vibe of a dark ship. Room was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lough Eske Castle Hotel

Loved our stay in the castle. The staff were attentive and unpretentious. Our room was well appointed and comfortable. The grounds were very beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monks Ballyvaughan
County Clare

Oh my, what a beautiful setting. Hotel was a great place to stay. Recommend the restaurant too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wilder Townhouse
Dublin

Great boutique hotel out of the hustle and bustle of Dublin but also within walking distance of all the attractions. Lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Kylemore Abbey
Kylemore Abbey
Ireland
Quality of Experience
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin
Quality of Experience
Guides, Drivers and Staff
Transport
Trinity Trails & Book of Kells Guided Tour
Trinity Trails & Book of Kells Guided Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Dublin Food and Drink tour
Dublin Food and Drink tour
Dublin
Food
Guides, Drivers and Staff
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Jul 28, 2025

Hello Catherine and Walter,
We are delighted that you had a wonderful time in Ireland. I am so pleased that working together, carefully planning your trip, took the stress out of any details for you. Working with you was a pleasure! Thank you for your thoughtful and detailed review, I have found your feedback most interesting.
Thank you for travelling with us, we would love to welcome you back in the future!
Rachel, Celina & The Team at High Point Holidays

We had a wonderful experience with KimKim
Ireland | Jul 12 - Jul 20, 2025

M
Mandi S.
Newark, NJ | Reviewed on Jul 22, 2025
We had a wonderful experience with KimKim and Svetlana. She offered many different options for us as well as finding accommodations for us that were spacious and convenient. The excursions were fun and educational. Read more

We had a wonderful experience with KimKim and Svetlana. She offered many different options for us as well as finding accommodations for us that were spacious and convenient. The excursions were fun and educational.

Hotel Reviews
Ballymascanlon House Hotel & Spa
Dundalk

very lovely and a bit formal. Make sure you reserve in ahead for dinner. The breakfast was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
family room we had was very spacious.
Sea Side Getaway
Portstewart

We loved how close it was to the city center. We were able to walk to dinner as well as coffee shops. The host was so nice and had coffee, wine and tea in the townhouse. There was shampoo and conditioner, as well as paper towels. As with all locations- no central AC- bring a portable fan if you need air circulation.

Authenticity & Character
Location
5 min to city center
Staff
Cleanliness & Comfort
Trim Castle Hotel
Trim

Such a lovely hotel, right across the street from Trim Castle. The family room was spacious. If traveling in the summer, be aware that there is no central air or fans- make sure to bring your own portable one!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Black Cab Tour
Black Cab Tour
Belfast

Our driver was very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Royal Hillsborough Castle and Gardens
Royal Hillsborough Castle and Gardens
Hillsborough

I had no idea this was a "working" royal residence before we went on our tour. So much history! The grounds were lovely!

Guides, Drivers and Staff
Transport
Prehistoric Newgrange & Knowth
Prehistoric Newgrange & Knowth
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Svetlana Frolova

Ireland 14-day self-driving tour
Ireland | Jul 1 - Jul 13, 2025

R
R Richard L.
Houston, TX | Reviewed on Jul 20, 2025
Crafted a good first-order itinerary tailored to our interests with an efficient plan of travel. Documentation was easy to follow. Utilized local knowledge to select well-located and pleasant accommodations. This provided value to us as we were not familiar with many of the locally branded hotels. Communication during trip was spot-on: Kimkim let us know one or two times that they were there if we had any issues but did not over-communicate as some might do. In the end, did not require... Read more

Crafted a good first-order itinerary tailored to our interests with an efficient plan of travel. Documentation was easy to follow.

Utilized local knowledge to select well-located and pleasant accommodations. This provided value to us as we were not familiar with many of the locally branded hotels.

Communication during trip was spot-on: Kimkim let us know one or two times that they were there if we had any issues but did not over-communicate as some might do. In the end, did not require any assistance while traveling. Communication responsiveness during planning phase could be improved as client was required to reach out during several extended periods of “radio silence”.

Greater attention (QA/QC) required as critical review of final agenda and vouchers caught numerous errors/omissions (e.g. incorrect ferry tickets, missing vouchers, accommodations lacking confirmation numbers).

Would have appreciated advice or suggested booking of activity for a 4.5-hour visit to Aran Islands (Inis Mór). We identified gap and pre-booked in-demand tour prior to sell-out. Also added stop at Rock of Cashel that provided a nice visit and break in a 3 hour drive from Dublin to Cork.

Hotel Reviews
Hotel Riu Plaza The Gresham Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inconvenient parking (public garage 2 blocks away). AC inadequate to maintain comfortable temperature.
Salthill Hotel
galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Harbour Lodge B&B
Dingle Town, Co. Kerry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lacks lifts to 2nd floor (luggage) and AC
Brook Lodge Boutique Hotel
Killarney, Co. Kerry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blarney Woolen Mills Hotel
Blarney, Ireland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Centric The Liberties Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Irish Dancing Show
Irish Dancing Show
Galway
Quality of Experience
Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Ireland
Quality of Experience
Guides, Drivers and Staff
Self-booked off-road tour
Transport
Self-booked off-road tour
Guided Visit of Cork city Gaol ( Former Prison in Ireland)
Guided Visit of Cork city Gaol ( Former Prison in Ireland)
Cork
Quality of Experience
Guinness & Jameson Irish Experience Tour
Guinness & Jameson Irish Experience Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Tickets for St Patrick Cathedral, Dublin
Tickets for St Patrick Cathedral, Dublin
Dublin
Quality of Experience
Trinity Trails & Book of Kells Guided Tour
Trinity Trails & Book of Kells Guided Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Dublin Highlights and Hidden Gems Walking Tour
Dublin Highlights and Hidden Gems Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 21, 2025
Hi Richard Thank you for taking the time to share your detailed feedback. I’m truly glad to hear that you felt the itinerary was thoughtfully tailored to your interests, the accommodations well-located and pleasant, and that the documentation and in-trip support helped your travels go smoothly overall. That said, I’m sorry to hear that in the early aspects of the planning phase, prior to me being assigned as your travel specialist left you feeling frustrated due to the lack of response. I... Read more

Hi Richard

Thank you for taking the time to share your detailed feedback. I’m truly glad to hear that you felt the itinerary was thoughtfully tailored to your interests, the accommodations well-located and pleasant, and that the documentation and in-trip support helped your travels go smoothly overall.

That said, I’m sorry to hear that in the early aspects of the planning phase, prior to me being assigned as your travel specialist left you feeling frustrated due to the lack of response. I understand how important clear and timely communication is when preparing for a trip, and I appreciate you pointing out where it could have been stronger. It’s something that the team and I take seriously and will reflect on this for future improvement.

Regarding the final itinerary and documentation—while I’m pleased that you gave everything a careful final check, I also understand how finding the error with the ferry ticket may have been unsettling and that you requested extra reassurance that all activities were paid for. I had offered a call before your departure to walk through the final plans together, which was declined, but that could have been a helpful opportunity to catch and clarify anything outstanding.

As for your time on Inis Mór and your self-directed visit to the Rock of Cashel—it's great to hear those turned out to be enjoyable experiences. Your initiative in identifying those opportunities speaks to your travel intuition, and I appreciate the feedback. I’ll be even more mindful about highlighting flexible time in itineraries and offering activity suggestions accordingly.

I’m grateful for both the positive and constructive aspects of your review. Your insights help me continue to refine the experience I offer, and I truly hope the memorable parts of your journey stay with you for a long time.

Warm regards,

Jane & The Team

Magical Ireland trip
Ireland | Jul 6 - Jul 17, 2025

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Renee K.
Flagami, FL | Reviewed on Jul 19, 2025
We had a wonderful family trip to Ireland, guided by Eleanor. Our favorite hotels were Lough Eske near Donegal, which I highly recommend. We hit the jackpot on weather except for the Aran Island day, but honestly, it was so full of tourists, I'm not sure I'd enjoy that anyway. If I had to do it over again, I would stay in a hotel closer to Galway city center so we could walk to dinner and the bars. Galway is magical and loved the people and energy. The sights are amazing, but the reason to go... Read more

We had a wonderful family trip to Ireland, guided by Eleanor. Our favorite hotels were Lough Eske near Donegal, which I highly recommend. We hit the jackpot on weather except for the Aran Island day, but honestly, it was so full of tourists, I'm not sure I'd enjoy that anyway. If I had to do it over again, I would stay in a hotel closer to Galway city center so we could walk to dinner and the bars. Galway is magical and loved the people and energy. The sights are amazing, but the reason to go is for the people!

Hotel Reviews
Carlton Hotel Dublin Airport
cloghran

The Carlton Hotel Dublin Airport was not very nice. It felt dirty and less than welcoming. However, it served its purpose as a place to stay before departure, but I wouldn't stay there again for other parts of a trip.

The Lodge at Ashford Castle
Cong

The Lodge at Ashford Castle was nice with lovely breakfast, but the lodge rooms weren't as good compared to Lough Eske. We were disappointed that even as guests, we couldn't tour the main castle unless we booked a meal there. The amenities on the property were wonderful, including falconry and archery, but the approach regarding castle access left me a bit dissatisfied.

Lough Eske Castle Hotel

Lough Eske Castle Hotel was our favorite. The garden suites were amazing, almost as big as my daughter's apartment! The grounds were beautiful, and the staff was wonderful. They had a great cab service that made it easier to explore. Just be mindful about the distance from towns, which was challenging for nighttime driving.

Bushmills Inn
Bushmills

Bushmills Inn was beautiful, like a little fairy tale. The staff were amazing, and everything was super nice. The only downside was the lack of AC during a heatwave, which made it a bit uncomfortable despite having a fan in the room. The food, people, and overall experience were great.

The Grafton Hotel
Dublin 2

The Grafton Hotel in Dublin was terrific. It was in a great location, allowing us to walk everywhere without needing an Uber or cab. The hotel was very clean, and the staff were super nice. I would say it's a wonderful hotel for being centrally located and to easily explore the area.

Activity Reviews
Slieve League Cliffs
Slieve League Cliffs
Donegal

The boat cruise by Slieve League Cliffs was a fantastic experience. It was very neat, and we had a lot of fun seeing the cliffs from the water.

Rosapenna Golf Resort - St Patrick's Links
Rosapenna Golf Resort - St Patrick's Links
Donegal

The boys enjoyed playing golf at Rosapenna Golf Resort. They loved the experience and had a great time on the course.

Glenveagh National Park and Castle
Glenveagh National Park and Castle
Donegal

The visit to Glenveagh National Park and Castle was enjoyable. The natural surroundings were breathtaking, making for a peaceful and refreshing experience.

Carrick-a-Rede Bridge
Carrick-a-Rede Bridge
Ireland

Carrick-a-Rede Bridge and Dunluce Castle were beyond anything we imagined. It was some of the coolest things we saw during our trip.

Carrick-a-Rede Bridge
Carrick-a-Rede Bridge
Ireland

The Carrick-a-Rede Bridge experience was beyond our expectations, offering stunning views and a thrilling walk. Truly one of the standout highlights of our trip.

Guinness Storehouse Tour
Guinness Storehouse Tour
Dublin

The Guinness Storehouse Tour and visiting Trinity College in Dublin were perfect ways to start the trip.

Guinness Storehouse Tour
Guinness Storehouse Tour
Dublin

The Guinness Storehouse Tour was exciting and well-organized. We loved it as part of our first-day Dublin activities, pairing perfectly with the visit to Trinity College.

Traditional Sheep Farm Tour
Traditional Sheep Farm Tour
Ireland

The Traditional Sheep Farm Tour at Killary Sheep Farm was super fun! We enjoyed the sheep herding demonstration, and watching the sheep shearing process was fascinating. The views from the farm were gorgeous, and both my kids got to hold a sheep. It was a delightful experience for everyone.

Surfing Lessons in County Sligo
Surfing Lessons in County Sligo
Ireland

The surfing lessons in County Sligo were fun, but compared to Bundoran, the waves were not as good. I would recommend going to Bundoran for a better surfing experience and setting.

Highlights of the Wicklow Mountains National Park
Highlights of the Wicklow Mountains National Park
Ireland

The tour of Wicklow Mountains National Park was terrific. Our guide was personable and took us to see extra locations like the forty foot from the show 'Bad Sisters'. We had a really nice time visiting the mountains and Glendale Monastery, capped off with a delightful lunch.

Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Aug 08, 2025

Thank you, Renee! We’re so glad to hear your family trip to Ireland was such a success and that my guidance helped make it special. Lough Eske is a real gem, and it’s wonderful you enjoyed it so much!

We hear you on Galway: it really is magical, and staying closer to the city centre would make soaking up the energy even easier. And yes, the warmth of the Irish people is truly the heart of the experience.

Let us know when you’re ready to plan your next adventure and we’ll be delighted to help!

Fantastic Experience!
Ireland | Jul 5 - Jul 11, 2025

J
Jill S.
Denver, CO | Reviewed on Jul 14, 2025
Aleksandra planned an incredible trip to Ireland for my father and me, and we couldn’t be happier with the experience. From the very beginning, she was professional, attentive, and thoughtful in curating an itinerary that suited both our interests and pace. What really stood out was her responsiveness, not just during the planning phase, but throughout our actual trip. When a few last-minute changes came up, she handled them quickly and efficiently, taking the stress out of the situation... Read more

Aleksandra planned an incredible trip to Ireland for my father and me, and we couldn’t be happier with the experience. From the very beginning, she was professional, attentive, and thoughtful in curating an itinerary that suited both our interests and pace.

What really stood out was her responsiveness, not just during the planning phase, but throughout our actual trip. When a few last-minute changes came up, she handled them quickly and efficiently, taking the stress out of the situation entirely.

Thanks to Aleksandra, we had a seamless, memorable journey through Ireland. I highly recommend her and Kim Kim to anyone looking for to plan their next trip!

Hotel Review
Casey's Hotel Baltimore

I cannot say enough about this little gem of a B&B! The service was amazing and the views were spectacular. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 20, 2025

Dear Jill,

It was such a joy to plan this adventure for you and your father, and hearing how much you both enjoyed the trip itself really means the world to me. Ireland is such a magical place, but it’s people like you who make it even more rewarding to bring it to life.

And I couldn’t agree more about Casey’s — what a gem!

Thank you for taking the time to write such heartfelt words — they truly warm my heart. Wishing you both many more beautiful travels, and should you ever feel the pull of another adventure, you know where to find me. 🌟

Sincerely,
Aleksandra

Alex did an amazing job helping us organize t...
Ireland | Jul 5 - Jul 11, 2025

Bob
Bob S.
Dallas, TX | Reviewed on Jul 13, 2025
Alex did an amazing job helping us organize the trip agenda. I liked all the hotels you arranged. All the tour guides and drivers were great. Being able to get us tickets to tour Gilhaman prison was a real feather in your cap as we understood they are hard to get. Job well done! Thanks Read more

Alex did an amazing job helping us organize the trip agenda. I liked all the hotels you arranged. All the tour guides and drivers were great. Being able to get us tickets to tour Gilhaman prison was a real feather in your cap as we understood they are hard to get. Job well done! Thanks

Hotel Review
Casey's Hotel Baltimore

What a charming, country inn. Pleasant breeze off the bay was invigorating. View from beer garden porch and restaurant were outstanding along with the food. The staff were friendly and helpful. Great pic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Very informative, I was interested in the historic locations of the Easter 1916 uprising and I appreciated the guides knowledge of the history.

Quality of Experience
Guides, Drivers and Staff
Transport
All good except the cab's air conditioning was not working on the trip from Galway to Dublin.
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 14, 2025

Thank you so much, Bob!
Your words really made me smile! 😊 I’m thrilled you enjoyed everything, and getting those prison tickets was definitely a little victory worth celebrating. It was a joy to help put it all together for you! ❤️
Wishing you many more wonderful journeys and little (and big) victories ahead too! 🌟
Sincerely,
Aleksandra

Our interactions with the team including Cath...
Ireland | Jun 17 - Jun 27, 2025

K
karen h.
Boston, MA | Reviewed on Jul 03, 2025
Our interactions with the team including Cathy and Stephen were most positive. Stephen provided wonderful support in the planning and he and Cathy were most helpful in trouble shooting when we had issues.
Our walking tours were exceptional in Dublin, Kinsale and on Achill Island. The tour guides were extremely open to questions and in engaging with us. We learned so much from them.
Read more

Our interactions with the team including Cathy and Stephen were most positive. Stephen provided wonderful support in the planning and he and Cathy were most helpful in trouble shooting when we had issues.
Our walking tours were exceptional in Dublin, Kinsale and on Achill Island. The tour guides were extremely open to questions and in engaging with us. We learned so much from them.

Hotel Reviews
7 Cross Street Boutique Hotel
Galway

This was a bad experience. When we were shown the room I noticed ear plugs and when I asked about the noise issue the response was that it should be ok for a Wednesday night. The yelling on the street and the music was so loud and did not end until after2. The street cleaners started at 5:45 AM

Authenticity & Character
The rooms were so tiny and uncomfortable
Location
Do not book a room
Staff
Cleanliness & Comfort
Cleanliness fine- lacked comfort
Wyatt Hotel Westport
Westport

Great location in the center of town. Easy to walk to the Westport house

Authenticity & Character
Well run , comfortable rooms
Location
Staff
Front desk staff. Very short stay for ud
Cleanliness & Comfort
Foley's Townhouse Killarney
Killarney

Great location, comfortable room and friendly staff

Authenticity & Character
Location
You can walk to restaurants and music. Great parking on premises
Staff
The people were helpful and friendly
Cleanliness & Comfort
The Montenotte
Cork

The hotel looks wonderful. When we arrived we were welcomed by staff. However the room was a disappointment. We could hear the band playing and I called the desk after 11 and they responded in a way that was not very helpful. Also the room was obviously a smoking room and had a strong cigarette smell. We were moved the second night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Designate smoking rooms, deal with the noise from the music late at night
Granville Hotel

Lovely older hotel

Authenticity & Character
Nice older hotel. Large rooms and very comfortable
Location
Close to everything we planned to explore
Staff
One of the managers went out of his way to help
Cleanliness & Comfort
Very comfortable
Castle Hotel
Dublin

This hotel was more than adequate and in a great location. The breakfasts were amazing and the staff helpful

Authenticity & Character
Older hotel but well preserved
Location
Easy to walk around the city
Staff
Cleanliness & Comfort
The room was a little crowded and warm but we had a fan.
Activity Review
The Colony Tour on Achill Island
The Colony Tour on Achill Island
Ireland

The Colony Tour on Achill Island was excellent. However, it was scheduled for two hours but ended up taking over three, which was longer than anticipated. Nonetheless, the experience on the island was great, and we appreciated the depth of the tour.

Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Jul 07, 2025

Hi Karen,

Thank you so much for your kind review, it truly means a lot! We loved supporting you throughout your trip to make sure you had the best possible experience.

I’m so happy to hear that you learned so much from our wonderful, trusted guides!

I’d be delighted to help you plan another adventure in the future whenever you're ready.

Warmest wishes,
Cathy

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