Kimkim Trip Reviews for Ireland

Austin made great suggestions for hotels, places to eat and sights to see! He was attentive to details and responded in a timely matter to our comments and questions. He made our trip most enjoyable and memorable. Great job Austin and thank you!
Valerie and Patrick

We had an amazing trip in Ireland. Austin Rock is very kind & knowledgable and took us on a tour of Dublin on our first day. He did great with picking places to stay and visit based on our desire to see as much of Ireland and its beautiful landscapes we could in a span on 7 days. Quaint countrysides, endless Guinness, and Irish hospitality. Memories for a lifetime!

Hotel Reviews

Cassidy's Hotel City Centre

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Old Bank Townhouse Kinsale

Kinsale

Great hotel. Their Irish breakfast was the best we had!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Randles Hotel Killarney

Co. Kerry

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Harbour Hotel

Galway

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Monks Inn & Famous Restaurant

The best place we stayed by far. Has a lot of character and charm.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Dublin Walking Tour, Trinity Book of Kells & Christchurch Cathedral

Dublin

Austin was a great tour guide of Ireland. Great start to the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

An amazing experience from beginning to end. Rachel put together a perfect itinerary adapted to our needs in a very short period of time.

We are so thrilled with the trip Austin planned and organized for us! We were struggling to plan on our own logistically and he put together an itinerary that made perfect sense. He booked wonderful places to stay and booked our car too. When we got to Dublin he met us and gave us a 2 hour walking tour of the city. I plan to hopefully use him again when my family takes a trip to Ireland!

I can't say enough good things about kimkim and Dean, our local specialist. We had such a wonderful time. Our accommodations were all lovely and run by helpful, wonderful staff and/or hosts. The suggested lunch stops along the way were always hits. Every suggested stop - Blarney Castle, several spots around Cork, and the rope bridge on the way to Giant's Causeway - was fantastic. I would be thrilled to get to travel with kimkim again. Thank you for all your hard work!

The accommodations locations in Dublin and Killarney were great as they were close to things. Killarney was the best. Cork and Galway were far from any local experience on foot for us. The breakfast at all was a plus.
In hindsight , for being the first time in Ireland, I would have stayed in Dublin for three or four days and experienced the area with day trips instead of long drives and being rushed at the end of the day.
You guys are great and did everything you said you were going to do. I will have no problem recommending you in the future.

Unfortunately it will be the last time using your platform.
All the communication with dean from Ireland hike and bike was disaster from all aspects - service was poor and delay of answers
The willing to understand our needs and the trip plan was poor.
After getting to Ireland we decided to leave after 5 days
His manager contact us and he was very nice and help us to get refund for part of the trip.
Last time we use your services kimkim cause platform that their agents ruin our trip is now worth using anymore.

Activity Review

Book of Kells and Trinity Campus Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

Dean was very helpful with the planning the trip. He answered all my questions and gave great suggestions for small changes need to hotels and accommodating my daughter's schedule with the trip. Also Justin was very helpful on the phone and helped with some aspects of the trip
The Bed & Breakfast accommodations were lovely. We liked all of them except for the one in Glendalough. The hotels were fine too but the B&B stole our hearts.
Our best part of the trip was Kerry, especially Killarney National Park, Ring of Kerry and Dingle Town! The views were breathtaking! The people so friendly, the food great! No crowds around this time end of September really helped.

We did a 10 day/9 night self drive tour from Dublin-Laragh-Cork-Killarney-Dingle-Doolin-Galway and it was lovely! The accommodations were all went smoothly and we had plenty of tips of where to go and what was on our way. We felt comfortable choosing what we did and didn’t want to do and even added some of our own stops along the way. I don’t think I could have had such a great trip without the assistance of kimkim and Ireland walk bike hike! The customer service was phenomenal and I have highly recommended this company to everyone! I will be using them again for another trip for sure! My only feedback was that the city of Cork was not very appealing and had a very very strong foul odor when we entered the city (I think it was the River/waste water). But not sure if the travel agency would have known this!

Thank you to all who helped us plan this unforgettable trip!

We did a 10 classic trip planned by Austin, to see as much as we could. We stayed mostly near the coast and had an amazing time! Some of our favorite spots were the Giants Causeway, Dunluce Castle. The Cliff's of Moher and The Dingle Peninsula.
We started talking and planning this trip with Austin in January and visiting Ireland in September. The summer crowds had died down and we got to enjoy not being rushed or waiting in lines. We were in constant contact with Austin. At one point we added 2 nights in order to see Northern Ireland and Austin was able to adjust the entire itinerary to meet our request. We're so glad we added northern Ireland! This was an amazing trip and wonderful experience and I would love to go back someday!

Dingle was my favorite place except for the customer service at our hotel.
Doolin was the best for service. She knew our names when we walked in the door and she served the best breakfast of the trip.
My favorite hotel was The Brehon.
Ballyseede Castle was a little disappointing and I would not go to Cork at all if I could change anything. My favorite dinner was at The 1852 Hotel in Belfast.

We feel the last two days of our trip were not productive. We could have gone to Belfast or seen more areas with our time

When we returned the car, we thought the charges were prepaid by kim kim. We were surprised to find out that these charges were not included in the package

However, when we had an issue at one bed and breakfast, Dean showed up and handed the problem correctly. Ite issue had a great outcome

Many of the pages in the itinerary were out of order and some pictures did not go with the descriptions.

We loved Ireland and felt this was a great way to see the country. Wish we knew more when planning the trip so we could have made better usage of the time we had allocated

We spent nine days in Ireland with everything planned and booked by Austin. It was a great trip! The location of all of our hotels was perfect. He had great recommendations for sites to see and restaurants to check out. We had no problems with anything. I would highly recommend working with Austin and Kimkim. We will definitely be using Kimkim in the future. It was so nice to work with a local travel agent when traveling international.

Hotel Review

Doolin Inn

Doolin, Co. Clare

This was such a great location for Cliffs of Moher. We left our hotel and hit the trail that was two minutes away. Easy walk to restaurants and pub as well. The staff was very friendly and helpful. Highly recommend Doolin Inn if in the area. Rooms were wll equiped with everything you could need. The view from our room was picturesque.

Authenticity & Character

Location

very close to restaurants, pubs, and Cliffs of Moher

Staff

The lady at the front desk was so helpful and friendly. Answered all our questions and made sure we had everything we needed.

Cleanliness & Comfort

Activity Review

Clare Hike, Doolin to Lahinch via Cliffs of Moher

Ireland

Highly recommend the 2.5 mile hike that lives from Doolin Inn. We were the only people on the trail. The views the entire hike were breath taking. The trail is well maintained and easy for hikers of all levels.

Quality of Experience

I feel that Dean did not want to plan a trip that was not self guided. We stated our interests but received very little information about where trails for hiking were. We actually ended up researching our hikes ourselves. When I asked about where to rent bikes, I received no specific In formation on rental facilities or biking paths . The staff were responsive while we were there and encountered a flat tire. Maria was very nice .and followed up to make sure we were ok. I have had other trips with KimKim and received much more personalized service. I would use KimKim again, but would not recommend it in Ireland.

The review is for Ireland Walk Hike Bike as a whole since my interaction with Dean was minimal. Overall they did an outstanding job in understanding my needs and goals for the trip and were flexible in making changes to the travel plan after receiving my feedback.

During the booking phase, I had a chance to have a video call with one of the owners and explained to them what my concerns were, which he took in and offered solutions for.

After a failed hiking trip in Scotland, I asked them to adjust their travel plans to what I thought would be more realistic hiking goals. They did it using ingenious solutions that met my needs and at the same time kept the original backbone of the trip unchanged, so I did not have to change my flights or overall plans.

When I arrived in Dublin, I was not happy with the quality of the hotel they picked and changed to another hotel in the same neighborhood. They not only took in my feedback on the original hotel but also reimbursed me for the night I did not sleep there.

After arriving in Killarney, another owner of the company asked to meet me and we went over the travel plans to make sure I understood them thoroughly and confirmed they met my goals.

This is what I had been expecting of a kimkim experience, and I am glad I finally got it.

Austin Rock was friendly and helpful in booking our hotel accommodations and making recommendations for historical sites to visit along the route we were driving, and sites and restaurants in the cities/towns of our trip.
Trip Highlights:
Visiting Hore Abbey in Cashel in the golden hour and taking some amazing pictures at the site and of the Rock of Cashel in the distance.
The tour of Aillwee Cave in the Burren was very interesting and a great way to learn about the geography of the region.
Walking along the Cliffs of Moher, no matter how short a walk you take, is definitely a must do. Great tour of Kilmainham Gaol in Dublin. FYI: tours are fully booked for about 2 weeks into the future but they release additional tickets every morning around 9:15 AM and also you can walk up and get tickets.

The trip was fabulous. The accommodations were terrific. Steve provided excellent GPS directions.

This was my children’s first time leaving the country. Dean put together a perfect plan for our family of 5 and I will definitely be using kimkim for all of our future summer trips. Thank you!

It was a great trip. Effortless on our part with planning. The b and b’s were great, the app was fantastic and the recommendations were wonderful.

Excellent advice!

Austin helped us find very good hotels for our group of seven. Excellent advice on touring and distance between locations.