Kimkim Trip Reviews for Mexico

Very clean, friendly staff and quiet.

Great room and amazing bathroom. Clean, friendly and perfect location.

Margaux was an amazing guide and person. So much know and able to point out bursa to us we would never have seen. We did a wonderful hike and had lunch with a weaving family learning about weaving. We also visited a candle making workshop and the village of Teotitlán . It was the perfect day.

Such a beautiful paradise

Quite a long horse ride down to the area with the dinosaur tracks . Fascinating to hear all about the history and geology. The guides were wonderful and very knowledgeable

We were fascinated to visit Puebla and discover what a great city it is. The cathedral, the library , multiple churches, candy street and pottery. All amazing. Maria was lovely and very knowledgeable

It was wonderful discovering the churches here, especially the one coated in ceramics and fascinating to learn about the pyramids underneath the main church

Loved this hotel. Beautiful with a traditional and contemporary vibe. Excellent location. Staff were all helpful and welcoming

Fun and provides the opportunity to try local street food this is safe to eat

Interesting and beautiful Aztec pyramids with historical significance

Beautiful winery! Had no idea Mexico produced good wines. We were given 5 tastings. Enjoyed this excursion very much

Highly recommend this activity if you want to immerse yourself in local culture. It was wonderful to be able to cook and learn recipes of a local woman from a small village. One of the most memorable activities of the tour

Fun way to see Oaxaca and the beautiful murals surrounding the town

This is a fabulous hotel however, it’s not where we stayed.

Authentic, historic and beautiful hotel right on the edge of the historic district. Perfect location, excellent staff, comfortable beds, and large rooms, very safe.

A very comfortable and convenient historic hotel in the heart of downtown.

A historic and authentic hotel very close to the historic District of town. Very comfortable, clean, and busy.

An excellent way to get acclimated to the history, culture and food of Mexico City. Our tour guide was fabulous!

An excellent tour to get acclimated to the history and culture of Guadalajara

This is a must do you activity if you are in the area! We learned so much about the business of tequila from our visit to the distillery, fabulous lunch in downtown tequila, and a wonderful experience.

A really beautiful part of the city to explore with a knowledgeable guide. We had a wonderful day, walking and learning about the culture and food. Also a great way to learn about how all the local people live, and the history of the area.

This was such a unique and interesting museum. After everything we have read about Diego Rivera I did not expect to experience his art in such an amazing spot.

We really loved visiting this mountain town sitting underneath his magical rocks! Going on a weekend when many local people were out and enjoying a beautiful day was extra special. I also really loved seeing the authentic weavers and their looms.

Visiting this unique young winery, tasting wines, and having a fabulous lunch was just beautiful.

Susanna was, I think the most well, educated, well spoken, and authentic guy that we had on our trip. We learned so much about her city in a short period of time, and really enjoyed touring with her.

There is really nothing like exploring the Santa Rosa mountains side from the back of a horse. Antonio rode along with us so he could interpret our Spanish ranch on her and guide. They have been friends for generations. After the ride, we had a beautifully prepared Mexican lunch at the ranch. A one-of-a-kind experience!

The hotel is one of the oldest hotels in the area. Very well located because you can walk to a beautiful park in the back and also to La Venta. The pool area is wonderful but the food for breakfast café is not up to par. The rooms are old and terrible lighting in the bathrooms. They are working with some of the rooms but basically they are not doing a good remodel they’re just painting. It’s as clean as it can be, but I was not impressed by anything. My room unfortunately was in the back and there was some kind of event the first night that kept going till three in the morning. The band was playing people screaming and yelling, so that was a bad night in itself. Would I go back to it , maybe but it wouldn’t be my first choice. I chose this hotel. It has nothing to do with Kim Kim. I don’t think their advertisement is truly honest.

An exquisite place to be. Right in the middle of the jungle. They only serve breakfast, which is kind of a downside because everything else is not a walking distance. But the place is wonderfully decorated super comfortable and just very unique.. I will definitely go back to it.

I chose Guayaba Inn as well. The surroundings are magnificent, beautifully decorated rooms are immaculately, clean and super comfortable. They do have TV and a bar. One of my favorites.

If you want to stay a few blocks away from Zocalo and the excitement of the city. This is a place to go. I did not like the fact that it’s in a pedestrian area so cars cannot come in and if you have suitcases and things like that, it makes it very difficult for the drivers to park the cars a block around and try to help you. I tend to like hotels that have patios and gardens. This one is an old Casona which does have an atrium, but does not have any green areas. Regardless, it is extremely clean comfortable very spacious and wonderful lighting in every room. I still would recommend it. I’m just picky about having green areas and feeling like I can be outdoors when I come to the hotel in the afternoons to take a break.

It was a unique set up with a novel toilet arrangement tat may not be suitable for everyone but was clean and centrally located which was nice. Hosts were friendly, I like that we connected by WhatsApp so they were available quickly for any questions, issue.

Really likel this, didn’t know about this aspect of Oaxaca .

I love learning about ancient history of areas, this was very interesting, a lot of time allowed to explore.

I didn’t know about any of these areas so I like learning about them.

Didn’t happen, mixup in depart times, not a problem, got refunded.

We had this room for approximately 12 hours due to a 0100 departure time to get the Benito Juarez Airport. There was an 'honor' bar, which is a good idea. There was no heat source in this room; it got chilly during thr night. I don't believe there was a coffee maker in this room; that is always a disappointment. All showers should have grab bars and/or seats for older travelers.

Drinks and light meals are provided 24 hrs a day, gratis. Great location.

I don't believe this hotel had a coffee maker in the room; that is always a disappointment while we are traveling. All showers should have grab bars and/or seats for older travelers. Because I had requested ground-floor rooms or hotels with elevators, we had a nice room on the ground floor. It would've been lovely to have had an upper floor with balcony in one of the hotels overlooking the square.

There was a coffee maker in the room. I don't recall if this hotel had a grab bar and/or seat in the shower for older travelers.

We were upgraded to a suite: that was great. But the suite was reached with a number of stairs, both up and down, around many corners. It was a real labyrinth. There was an espresso-type maker in the room. I don't recall the room's shower. All showers should have grabbed bars and/or seats for older travelers.

I regret that the one memory of this hotel was that there was no source of heating in our room. The outside temperature was low, so our room was cold. There was sufficient warm bedding. I don't believe there was a coffee maker in the room; that is always a disappointment. All showers should have grab bars and/or seats for older travelers.

Awesome!

Must see!

Great for food-market lovers.

We loved spending time in the roofop lounge where we had a panoramic view of the lights of the city. The layout of the hotel was quite impressive and we appreciated the open plan, the use of furnishings that appear to highight the local products. They even had a welcoming seating area in front of each elevator. in our room, we were provided our choice of beverages (tea, coffee) and beautiful teapots, mugs. We were surprised with what appear to be a yoga or prayer mat. How thoughtful! The restaurant had wall to wall windows that allowed natural light. We went for breakfast, and liked the various assortment to choose from --- however, we weren't as excited with the flavors of the foods offered there as we were with the food we tasted at the rooftop lounge. Who knew that bar food would be better than the restaurant's?

This was absolutely our favorite hotel of all! From the moment we walked in, seeing the multi-story open courtyard, we knew we were in for a treat. So beautiful and almost magical. We just had to take pictures of the atrium. Every level of the hotel was thoughtfully designed --- they retained the original stonework, and carefully augmented what was there. They had sitting areas in every nook, and each one was comfortable and beautiful and provided certain amount of privacy, Every single guest we noticed who just checked in seemed to have the same impression and started taking pictures. Who wouldn't be? It's a stunning boutique hotel.

We liked going through this experience with our guide Adrian who turned out to be a well-traveled chef with a lot of experience. We loved that he provided a very detailed commetary on every place we visited, every thing we tasted.

This was probably our favorite of all the things we did during this tour. We were so amazed at the beauty and quality of the museum. Simply fantastic at how every single artifact was presented. This truly stoked our interest in the history of Mexico and we are so happy to be introduced this way. One day isn't enough, but our guide was smart to point out the things that should matter to people who are interested in the history and culture of this country.

We were thrilled to visit this place, and to know its history. So many fascinating facts, and such spectacular views.

We didn't ride bikes, and I wouldn't recommend that to elderly or physically-challenged guests. So we chose to be transported in the car. We were thrilled to actually visit the pyramids, and even walked up to certain areas although the steps could be challenging. Just knowing the existence of such pyramids was a treat in itself, especially being told that there are more pyramids, but they haven't been excavated yet. Rather bothered that many of the murals are uncovered and not protected from the elements. As such they are deteriorating and may disappear someday.

This was a total bust.... Our original driver was in an accident so they sent a substitute driver who barely spoke English. We were driven to where we were supposed to go the Biosphere, but no one spoke Engligh, and no one seemed to know anything about it, or what to do. What was hysterical is that there was a young man who had Receptionist embroidered on his jacket, and who was standing right in front of a huge billboard promoting Biosfera, but he was clueless about it!. There was not a single English-speaking person or guide who can tell us anything!

We enjoyed going to the market ---- but we had gone to a market before in Mexico City and didn't really want to go to another market. This activity could have been taken off our itinerary The place where the proprietor showed us various types of corn, how to grind it, and how to make tortilla was an interesting experience. We liked that we were invited to try our hand in this, and then to eat there.

We absolutely loved seeing this old and huge tree, and were happy to walk around the plaza. Our highest praise is reserved for the archaeological sites. Our guide Alex was thoroughly knowledgeable and his commentary interspersed historical facts with folklore that made them so much more interesting. We were wowed by our visit to the petrified waterfalls and the pools, and driving up the mountains so that we can appreciare the countryside. Of course, the visit to the mescal distillery was a revelation. We chose to eat while we were doing the mescal tasting where our young guide was such a credible expert that he made the experience so wonderful.

Loved walking around the neighborhoods, seeing the colorful murals, street decorations. It was fascinating to walk through the historic district and seeing the architectural details on the buildings. Glad that these re preserved for future generations to enjoy. Loved visiting the churches, one of which was such an incredible thing of beauty inside and out, and trumps all others. It was breathtaingly beautiful. Also enjoyed tasting street foods. We also liked that we stoppef to eat ice cream in such a colorful place in the plaza. What a special treat! However, after having gone to the markets in Mexico City and Cholula, we could have skipped going to another in Oaxaca :)

Excellent staff. Clean rooms. Great location. Yummy breakfast. They even packed us a fruit salad for our departure day when we left earlier than the buffet breakfast opened. Highly recommend.

Great location for walking around Puebla. Such a cute street that a car commercial was being filmed there one day! Good breakfast, cute vibe. Very clean. The upstairs area has some spacious seating areas with nice rugs that I was able to use to get my workouts in each day. Highly recommend.

Very cute hotel focused on sustainability and being kind to our planet. Plants everywhere, a small pond with swinging seats around it was so peaceful. Roof top terrace was a quiet space to hang out and I was able to use it to get my workouts in each day. Don't be scared of the dry toilets, they really do work! Even my mom and me, age 80 and 50, had no problems-I guess you can teach old dogs new tricks. There a kitchen open for use. Make your own coffee etc. The staff were super helpful. They called us taxis when needed, even to pick us up at a restaurant and bring us back to the hotel. Highly recommend.

This was described in my itinerary as a "gastronomic experience". I didn't really know what that meant, but I like food, so I figured it would be good. It is actually a cooking class where your group can be interactive in helping prepare the meal. The chef was great and the food turned out delicious! He is also the owner of the coffee shop next door and gave a some tastings, history and education about Mexican coffee. He is so proud of Mexico and it made our experience really great.

Our guide was great! He used to be a Lucha Libre wrestler and knows so much about the sport. He made our walk fun and engaging. I wasn't too sure about this one because I am not that into wrestling, but after reading a few reviews, I decided it sounded pretty fun. It was so fun and funny and great. Our group was small, 7 people, and we all had fun together wandering the neighborhood, tasting the mezcal, and cheering for the wrestlers. This is a great tour; you should go even if you think you don't want to!

Our guide was amazing! Born in Mexico, lived in Chicago, moved back to Mexico. Thus excellent English and Spanish. She adapted to our pace very well. Was very kind to all the vendors in the market. Showed us foods we had never tried before and really like. Explained how the market works, how to purchase, how to turn it into a meal. We also went to a restaurant that uses the local corn to make all their dishes and drinks. We tried our hand at making tortillas and tried some of their ice cream. It was a fun day. Our driver was also amazing. He kept in touch with us via text to make sure we had everything we needed. He was super kind and gave us a safe ride and was fun and chatty along the way.

Our guide for Monte Alban was excellent. Very knowledgeable about he history of the inhabitants. Carefully explained some complicated astronomy. Was super kind and helpful. Our driver was also awesome. We had a great bufffet lunch with so many food options. The experiences at the pottery place and the artistic painted animal place were not super salesy which I liked. We were able to see the wares, learn about the process, but then weren't pressured to buy anything. The people were helpful with our purchases, don't get me wrong, but they managed to do that without being annoying. I like that much better than the higher pressure sales tactics you get some places. Both locations packed up people's souvenirs very carefully so they could travel.

Exceptional in value and service.

We loved its authenticity, staff and character. Only drawback, was not knowing in advance they do not take credit cards. This was a problem when we all needed to pay our room bills for dinners, drinks etc. I would advise visitors to BRING CASH.

Wonderful staff, setting and rooms. Thank you.

We did not do the biking. It, strangely, never was offered. However, we got a wonderful guide and tour and was a great day. Teotihuacan is amazing and a must for anyone visiting Mexico.

The best. The best because we arrived at park opening, and nearly the first ones up the mountain, via horse. It was a quiet, almost5 spiritual experience. I am sure it was not later in the day as more holiday tourists arrived. I highly recommend Jesus the guide.

New hotel and great service

basic service towels were worn out and had to keep asking for soap and towels. not modern, mold around the shower.

good place and great location. enjoy the historic building

Guide is knowledgeable of the area. Enjoyable walking tour around the city, highlighted with history and local information.

did not stay. restaurant did not have a dining area appropriate to enjoy a meal. table was dirty, one chair for a party of two. area was facing the garbage cans. we were refused to be seated in a nicer, cleaner area. also did not cooperate in changing our dining scheduled for a later time when better and appropriate seating would be available. restaurant is not a conducive to enjoy and appreciate a good meal.

Monte Alban a lot of walking and enjoy learning the history of the area. Great time painting our own Alebrije and lots of enjoyment to meet the family that owns the "taller" Lunch was basic and very local cuisine --- chapulines tacos (40 percent protein, 43 percent fat, and 13 percent dietary fiber)

1st day of our tour we covered a lot . Interesting to experience the Barro Rojo and Textile family business. Mezcal place was not too interesting. It was just a lunch stop and the basic mezcal tasting.

Great variety of delicious food around Puebla. Incredible tour of the market tasting everything as we walked. La Calle de Dulces was amazing and Maria provided the history of the area.

We love the location, though it was a bit of a walk to the central area. The staff were amazingly wonderful and friendly. The room was off the courtyard, but very dark. Also, we were below the kitchen, so the noise of furniture moving was very loud at night, but died down at around 10 o’clock. There were not many restaurants around except Le Bice Probre that served local cuisine but we walked to town a lot and found great restaurants. The pillows are way too big, so we use towels as our pillows. My only complaint besides the pillows was breakfast. It was delicious but service was supposed to begin at 7:30 yet that was merely a suggestion. We would get there at 7:30 but we couldn’t get coffee till 7:45 and therefore could not make a tour at 8 o’clock. Fortunately, we figured this out on day two and were able to pre-order our breakfast on a day. We had an 8 o’clock start. It does seem with such a beautiful, quaint hotel as this that they could have a coffee station or place you could get coffee prior to 7:30 do in the morning. Other than that we love this place.

It’s great that such a small hotel has six restaurants to choose from and all of them are good. We generally are not resort people, but this hotel was very nice and comfortable. The grocery store .4 miles away was a wonderful bonus because the wine at the hotel wasn’t that great and was very pricey. Staff are friendly and it was an easy walk to town. We are not resort people so we took day tours and enjoyed the birding and hiking. The water was cold as it was January so we did not do much swimming.

A great way to start a trip and experience the different cuisines of the region. We were lucky the restaurant was not open the night we went, and we were the only guests because they treated us so well. It was nice to meet Chef and our server was excellent.

It was a great tour, and we learned a lot about the city and the various landmarks. My only suggestion would be to reverse this tour to do it in the afternoon, so that we could’ve visited a museum. Unfortunately, the museums are only open until three and our tour schedule did not allow us to visit any of them.

It was a perfectly planned day, and very well orchestrated. Each of the stops was great timing and full of information. It was nice to get out of the city and see some of the surrounding areas.

We’ve been to several cooking classes all around the world and this was so much fun. Dalia and her daughter Laura are excellent at explaining things despite a language barrier, and it was fun to go shopping before preparing the meal. We learned a lot and enjoyed the fruits of our labor. Most of all we enjoyed meeting Dalia and working with her.

Our guide was long on explanation, but short on facts, so it made the tour of Monte Alban de tedious. Also, there was intense sun, and most people did not bring enough water, so it was a little bit uncomfortable to stand for hours, rather than sit in the shade, while he gave explanations. The rest of the days tour was very disjointed because we didn’t know we were having lunch and we had eaten snacks. In the workshops felt more geared toward shopping rather than details on the method of the art. In hindsight, I would’ve skipped the second half and just gone to town to shop.

One of our favorite days because we were able to walk in the mountains that were so beautiful. We saw lots of birds and enjoyed the company of Margaux who is our guide. The lunch of trout was spectacular and the views and quiet of the area. We were just unexpected, but pleasantly surprised that this was such a fun day. The altitude did not seem to bother us as much as we thought it would so it was just a real treat.

Another fabulous day of walking, birding, and boating to see the bays of the area. The water is too cold for us to swim, which is unfortunate, because it was glass, calm and clear but the boating was still fantastic. Perfecto was a great guide along with the boat captain. We got to see whales and so much nature.

This trip was our least favorite. For one thing it was moved from 9 o’clock to 10:30 AM and we had hope that meant we would shorten the trip instead of extend the evening. Our driver spoke no English even though we were promised one and the rest the group – five – also did not speak English so we were unable to learn anything about the environment or local culture. We stopped at an organic shop and that had an English-speaking Guide which was wonderful. When we got to the waterfalls we had no idea how much time we had before lunch so we rushed through twice and our guy did not tell us that lunch would not be served until 4:15 PM. We left around 5:30pm and didn’t get back to the city until 6:40pm which made us miss our dinner reservation. Overall, it was a waste of a vacation day, but the falls were pretty. We would’ve enjoyed the more and we known we were going to have two hours to see them. When I reached out to complain to the Tours operator that ours was supposed to be an English at first, he was rather brash. However, he has, since agreed to reimburse us for this tour, and that is only fair as we lost a day of vacation

This ws definitely the most memorable of all the hotels i stayed in during my trip to Mexico. Its more like a campground than hotel and is close to Calakmul, which provides convenience in a remote area.

This is a two star hotel at best. Mouldy, badly in need of an update, motel style nylon curtains and a common area which could be the site of a crime show. Avoid

Lovely place, spacious room, beautiful gardens. No vegan food available.

Do not get a room with a connecting door. The connecting doors are paper thin and you'll be able to hear next door as if they were right in the room with you. However, the location is great. And the upgraded room we eventually got was terrific. No vegan food.

The rooms are bleak and need an update. But they're clean and the bed is comfortable. The location is great though with lots of wildlife and trees. The restaurant was pretty good too. They had vegan food.

This was the best hotel of our trip. They were the only ones who actually had gotten the message of our dietary requirements and prepared accordingly. The location is perfect. The rooms and the entire property are gorgeous.

Location was good. But the rooms were tired and noisy. Clean though.

Small room with nowhere to put luggage other than in a corner on the floor. But nice property. Impossibly slow breakfast service. Thirty minutes just for a cup of coffee, which was all we ordered. Good location.

This was hell and it wasn't a private transfer at all. I've set this all out in my detailed feedback letter. But here's an excerpt: Third, our departure from San Cristobal was scheduled for 3am via a private transfer. This was clearly stated in our detailed trip itinerary Rutopia drafted for us and which we agreed before paying them a five-figure sum for our trip. We would then stop en-route to visit two waterfall areas. At 3am on the designated day, a large, multi-person van pulls up. The driver is cross seeing our luggage and says he would’ve sent a different vehicle if he knew we had luggage. We thought this was odd. It wasn’t a lot of luggage for two people travelling for three weeks: a weekend-sized rollaboard, a large duffel bag (these were the two largest pieces), two small rucksacks/daypacks, a small camera bag and a small handbag. This attitude and the type of vehicle prompted me to ask if we would be the only persons. The driver said no. He needed to pick up more people between 3am and 5am. We were merely the first stop. We were stunned. I explained, in my basic Spanish, we had paid for a private transfer. The driver calls his boss (not Rutopia – each driver we’ve had so far and would have for the trip is from a different company – supply chain hell as I previously mentioned) and the boss tells him he doesn’t know what’s going on. The driver asks us for a confirmation voucher. We never received any vouchers from Rutopia and no one until then had asked us for any. It’s the digital age after all, and we had our detailed itinerary, which I showed the driver. The driver is now visibly annoyed with us and asks us what we want to do. It’s after 3am, we’ve checked out of our hotel and we are trapped. So of course we say we will stay on the bus and make the several hour journey like this. But this wasn’t satisfactory to the driver! He drives us back to the hotel and dumps us there. In Spanish he says to the passenger in the seat next to him that he’s washing his hands of us. My spoken Spanish isn’t good, but my understanding of it is excellent. I hear this clearly. We’re now back at the hotel. I’ve messaged Rutopia, called them and nothing – obviously, it’s almost 4am. I next call the transfer company and I speak to who I believe is the driver’s boss. That person tells me there’s no private transfer for that day and if I want the same driver to return. Of course I say yes to have him return. That’s what we had said to the driver originally. We had no choice! When the van arrives back at our hotel, it’s full of passengers and there’s no room for our luggage. We spend the next six hours jammed with most of our luggage on our laps, in seats not next to each other, on the tortuous roads of Chiapas. Because we had believed we had a private transfer, we had left our bathing suits (for the waterfall stops) in our luggage as we believed we would have easy access to them. The reality was our luggage was piled with others’ and things had to be moved just for all the passengers to be able to get out of the van. We were utterly unprepared for the hell trip this was and were extremely disappointed we couldn’t go swimming. Of course the sights were beautiful, but they were marred by the utter discomfort of the trip. Had we paid for this type of transfer and had a backpacker trip in mind, then fine. But that’s not what we paid five figures for. Our itinerary also detailed a sunset visit to the ruins of Palenque as the final activity for that day. Did that happen? Nope. We were dropped off at our hotel around 12.30 or so. Check-in wasn’t until 3pm, but were able to get into our rooms a little earlier. When the Rutopia in-country representative came back on line I requested a refund. The in-country representative said the transfer was meant to be shared and didn’t know why her colleagues had written private. We were shocked by this. I pointed to the detailed itinerary showing clearly the transfer was private. The itinerary is the contract we agreed to with Rutopia and they couldn’t change significant things and just say oops. I asked about the sunset tour of the ruins and nothing. That didn’t exist either. So we had had a hell trip from 3am for nothing. I asked for a refund of that day. Reluctantly, Rutopia agreed and said it would be in my account a few days later. It’s now weeks later and it’s not there.

Fantastic night and great guide.

Brilliant day. Terrific guide.

Old world charm in which we were made to feel welcome and wanted

Lovely hotel right in the beach. Very touristy but incredibly comfortable

Our guide was wonderful

Breath taking The immensity of this place along with the stunning beauty left a mark on all of us

The cenote is amazing but not for everyone!! Very physical The lunch was wonderful and the local family were charming They were so open and welcoming

Stunning!! Food was amazing and the forest was beautiful

Breath taking!! The canal trip was unlike anything I’ve ever done Stunning