Kimkim Trip Reviews for Mexico

Isabelle planned a great trip for us, taking into consideration our family's requests. Lizbeth was available via whatsapp during the entire trip. She had great suggestions for places as well. We had a situation where we left one of our bags in one of the cars and Lizbeth managed to connect with the cab company immediately and within 5 minutes we got it back. We even received a refund for one of the payments we made which was included in the package however we had ended up paying for as an entry fee. Lizbeth arranged that one of the other operators would deliver that refund to us. Overall we had a fantastic time in Mexico. Thanks Lizbeth, Isabelle, rutopia team and kimkim team.

Hotel Reviews

The Fives Oceanfront Puerto Morelos

Puerto Morelos, Quintana Roo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Mesón del Marqués

Valladolid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villas Margaritas

Holbox

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Snorkeling in the beautiful marine park of Puerto Morelos

Puerto Morelos

Quality of Experience

Guides, Drivers and Staff

Transport

Dining recommendations in Puerto Morelos

Puerto Morelos

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

Quality of Experience

Guides, Drivers and Staff

Transport

Dining recommendations in Valladolid

Valladolid

Quality of Experience

Guides, Drivers and Staff

Transport

Dining recommendations in Holbox

Holbox

Quality of Experience

Guides, Drivers and Staff

Transport

Such a wonderful trip! Rene was super helpful in putting together our itinerary. Lizbeth was responsive to questions the entire week (answers within minutes!) and proactive about notifying us of any changes and updates. We never had to stress about anything (other than what yummy food we wanted for dinner ;) ). Every place we went was a new adventure, and we even got a whole gorgeous cenote to ourselves - clearly a place somewhat off the beaten path. Thank you to the whole team for helping us through this adventure!

Hotel Reviews

Villas H2O Tulum

Short walk to shops and restaurants. The pool is an excellent reprieve from the hot Tulum days. Staff making breakfast every morning are friendly and helpful, breakfast is simple - fruit, cereal, eggs, and pancakes (the pancakes are deliciously fluffy). Rooms are comfortable and clean, if somewhat sparsely decorated. The courtyard is lush - a little oasis.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Jacinta Guest House

Del Carmen, Coyoacán, Ciudad de México

Short walk from the main square of Coyoacan. Homemade, authentic breakfast every morning. Friendly, helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Adventure in Tulum

Tulum

The Tulum ruins were beautiful, overlooking the sea (and there were iguanas hanging out everywhere!). The ziplines and jumping into cenotes were a fun diversion at the end of our trip. Definitely snorkel in the Cenote Azul - there's a chance to see turtles. We also saw a bat hanging out in a cave at the end of another cenote. Be brave and do the zipline jump into the cenote when you get the chance - so fun!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rio Secreto: The Mayan underworld

Cancún

The caves are gorgeous and the guides were knowledgeable. Our guide, Felipe, made the experience entertaining for everyone. The only drawback is that it's more tourist-y than some other tours and the photos are waaay too expensive (and they don't let you bring in your own cameras). Had some trouble with the download link for the photo I purchased and had to reach out to customer support.

Quality of Experience

Great experience in the caves. Photos were too expensive and had trouble with the download link (customer service was helpful and responsive in fixing it, though)

Guides, Drivers and Staff

Transport

Immerse Yourself in the Peaceful Yokdzonot Cenote

Mexico

Absolutely the best cenote we got to visit. Seemed like it was somewhat off the beaten path because we had it entirely to ourselves. Probably the most beautiful place we visited, with birds flying overhead and the walls of the cenote towering above us as we laid back in the water and just took in the view.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

This is a more restored site and felt somewhat more "touristy" than Teotihuacan. The more restored state means some great photo ops.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the flavors and colors of the exotic San Juan Market

Mexico City

One of the best tours we went on. The guide was personable, and we learned a lot about how the downtown markets developed. Don't eat too much beforehand because you will eat a LOT - and you won't want to miss a single bite!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the archaeological site of Teotihuacan

Mexico City

Very friendly and engaged guide. He was excited to teach everything he knew and gave us plenty of time to walk around and enjoy ourselves. Learned more history on this tour than almost any others.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour the famous and picturesque neighborhood of Coyoacán.

Mexico City

We were staying near the center, so we had walked around the area before, but our guide was able to give us some history and point out local food spots and photo ops that we wouldn't have seen walking around on our own.

Quality of Experience

Guides, Drivers and Staff

Transport

Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco

Mexico City

Interesting to see a smaller farm operation. Our guide let us stop for fresh tamales, which are my absolute favorite Mexican food, and I was super excited to get them from an authentic source. There was some confusion over whether we had a row boat or a motor boat, so double check if you wanted a more leisurely paddle through the canals. This is a beautiful ecological tour, not a party tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Thank you Karen and Lisbeth for a great experience! We absolutely loved Valladolid and visiting all the archeological sites. Our english guides Juan, I can't remember the name of our guide from Ek Balam and Sebastian were incredible!

Hotel Reviews

Villa Pescadores Tulum

Tulum

We loved our room and how close this location was to the Tulum ruins because we literally biked to the ruin instead of having to find or pay for parking which is chaotic. We're giving 3 stars because construction was a vibe killer in our experience. We were woken up our first night at 7am and second night at 5:30am on a Saturday by loud voices, laughter, construction trucks, generator and hammering. We did communicate this with the hotel manager and they were very kind and sorry about this. We just wish we were told ahead of time that our room was going to be consistently interrupted by all this noise so we had the possibility of choosing another room away from the construction or stay elsewhere.

Authenticity & Character

Location

Next to Tulum Ruins and Mystika

Staff

Cleanliness & Comfort

Very clean!!!! This two star rating is referring to the comfort of our stay.

Le Muuch

Valladolid, Yucatán

The food, the service, the staff, our room, the ambience was just absolutely incredible! Thank you so much for your hospitality!

Authenticity & Character

Location

Close to local sites and you walk every where in Valladolid.

Staff

So kind, generous, helpful, attentive and caring.

Cleanliness & Comfort

Activity Reviews

Coba and the sacred Mayan roads

Cobá

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the mysterious area of Ek Balam

Chichén Itzá

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

Quality of Experience

Guides, Drivers and Staff

Transport

Dining recommendations in Valladolid

Valladolid

Quality of Experience

Guides, Drivers and Staff

Transport

We had wonderful trip which was arranged by the KimKim team in Mexico. From the start to the finish the arrangements were flawless. The tour guides that took us around were very informative, kind and patient. We were very impressed with Pablo Yuchi for his detailed knowledge of Mexican history, anthropology and culture. Jorge for his boundless enthusiasm and spirit. Both guides in San Miguel de Allende and Gabriella in Puebla also needs special mention. In Oaxaca Senor Jose proved to be extremely kind and informative. On the whole we could not have enjoyed Mexico more without your planning and guidance. I will certainly recommend your team to my friends and acquaintances. Thank you very much.

Hotel Reviews

Hotel Tabáa Oaxaca

Oaxaca

The hotel is pleasent but does not provide for any breakfast options. However the management and staff went out of their way to accommodate all our requests.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

CARTESIANO URBAN WELLNESS CENTER

Puebla

Authenticity & Character

Location

The hotel is at the edge of the centro historico. So everything is in walking distance. Loved the luxury and the cutting edge design of the hotel.

Staff

Cleanliness & Comfort

The beds were very comfortable.

La Morada Hotel

San Miguel de Allende, Guanajuato

The hotel is well located and has great character. The only drawback was that there was no air conditioning as the weather was extremely warm in June. However they provided us with a cooler which at night was very pleasent since the ambient temperature had cooled down.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Zócalo Central

Mexico City

Very well located. The restaurant on 6 th floor had amazing with an amazing view.

Authenticity & Character

Location

That it was in historical center of Mexico city

Staff

Cleanliness & Comfort

The free food and drinks at the coffee shop is an added bonus.

Activity Review

Visit to the National Museum of Anthropology

Mexico City

One of the best. Well worth the visit. To have an understanding of the pre Columbian era of Mexico this checks all the boxes.

Quality of Experience

Our guide Pablo Yuchi

Guides, Drivers and Staff

Transport

Before my trip, many friends asked me not to visit Mexico for fear of safety. My 10 days visit was awesome. We spent 5 nights at mexico city, 3 at Merida and 2 at Cancun. Surprised Mexico city is so clean in the old town where we stayed. Streets are always clean, and people are friendly and do not pose any danger to tourists. Hardly see people smoking or getting drunk on streets.

Our ite was well organised by Kimkim and Mr Rene. everyday is not tiring , giving us ample time to explore on our own. The visits to tourists spots were well guided by professional guides and we were particularly impressed with Mr Pablo. George is also another guide who gave us good information of the sites we toured. Hotels chosen were pleasant and well located for us to walk around the old city .

Thanks to the Trip Sapp set up which is a group chat involving the group of 4 of us and the persons in charge of our tour. Special thanks to Liz for the daily update, advise and recommendations of what we can do. A very innovative way to assist tourists who will find such support assistance highly appreciated.

We have no hesitation to recommend our friends to visit Mexico and to use kimkim to ensure a memorable trip.

Thanks for a memorable visit to Mexico.

Great trip

Hotel Reviews

Casa Jacinta Guest House

Del Carmen, Coyoacán, Ciudad de México

Quaint and in the center of shopping, restuarants. Breakfast very good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Aldea del Halach Huinic

Palenque

Good restuarant, Waking to the howler monkeys was exciting. Nice grounds.

Authenticity & Character

Location

near ruins, in park

Staff

Cleanliness & Comfort

Hotel Parador Margarita

San Cristobal de las Casas

Very comfortable. Great base for our trips.

Authenticity & Character

buildings layout

Location

a short walk ti shopping and many resturants

Staff

Cleanliness & Comfort

Fiesta Inn Aeropuerto Ciudad de Mexico

Mexico City

Incredible that it is in the city next to airport, highways, etc. Had a country feel. Only problem was that they could not easily use the 4 confirmation numbers in our kimkim trip plan to register. There was confusion that was cleared upon a call to Lizbeth, I think.

Authenticity & Character

as above

Location

near airport

Staff

Cleanliness & Comfort

Activity Reviews

Visit the Museum of Anthropology and Chapultepec Castle

Mexico City

Unfortunately we did not see this so as to accomodate the needs/interests of the 3 children in out group.

Quality of Experience

Guides, Drivers and Staff

friendly and knowledgible

Transport

I can't emphasize how good Pasquale and Hector were.

Explore the Casa Azul Museum

Mexico City

Those of us that walked to, and visited this feature were quite happy with it. Others of us went to the Capultepec Zoo. This was quite good, not crouded. As hoped we saw some animals unique to the reigon. I think Mildred would have been a better guide for the Anthropology museum and Castle, but we wanted a site where the kids could run and be entertained. The zoo worked for this. Again, Mildred did fine and was very accomodating to our last minute change of plans.

Quality of Experience

Guides, Drivers and Staff

Discover the Palenque Archeological Site

Palenque

Very interesting and Hector was expert in his descriptions of the details. The short walk through the jungle was not that useful on a very hot day, because there were no animals to be seen. Better to get to the hotel in the jungle where we saw/heard the howler monkeys, a large parrot, and some other criter.

Quality of Experience

Guides, Drivers and Staff

Transport

In the entire trip the vans were excellent, and again, Pasquale and Hector were great.

The beautiful waterfalls of Misol-ha & Agua Azul - Night in Palenque.

Mexico

We chose to miss Misol-ha to have more time to swim at Agua Azul. The detour due to the protest took more time, but it allowed us to see the agricultural aspects of the area more, so i considered this to be a plus.

Quality of Experience

Guides, Drivers and Staff

Again, Pasquale and Hector were very expert and accomodating.

Transport

Cultural Immersion: Cooking in Zinacantan

San Cristobal de las Casas

This was outstanding for cultural exposure. Visit to Maria's home/ workplace/milpa was special. The authentic lunch was very interesting and well done. Her textiles and demo were excellent. The visit to the church with prayerrs and chickens was most revealing and interesting. Very culturally real and revealing. Hector was particularly good at describing the details and richness of this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Again, Pasquale was expert.

El Chiflón and Lagos de Montebello

San Cristobal de las Casas

zip line was worth it. but their not taking credit card was combersome.

Quality of Experience

Guides, Drivers and Staff

Transport

Sumidero Canyon landscapes in Chiapas

San Cristobal de las Casas

cool boat trip welcomed, and fast on the return.

Quality of Experience

cool when hot day

Guides, Drivers and Staff

Transport

Amazing guidance from Isabelle and Lizbeth at Rutopia. Hotels, guides, excursions all excellent.

Hello : Overall our trip was a great success and we would love to visit Mexico again We would also love to use Kim Kim again for other countries or trips in the future. It was a big investment for us but well worth it for the marvelous experiences provided by Kim KIm.

The wonderful parts: We were so stress -free on this vacation. Having a cheerful and courteous guide pick us up each day was a joy. We enjoyed meeting Jose, Liliane, Luis, the driver Giovanni, and the guide from Puebla (Ayleen??) I misunderstood her name, but she was delightful. They were excellent ambassadors of their countries. We will treasure our memories of the floating gardens, the beautiful energy of central Mexico City (my kids enjoyed the free concert of the Fabulous Cadillacs in the center of the city), and the stunning food. As urbanists, we were impressed by the streetscape and landscaping throughout the city - especially the plantings along the high traffic railroads in the city! Even in less trafficked and poorer areas we noticed the effort of plantings. Also - holy moly the murals ! No one told us we would see such remarkable street art.
We immensely enjoyed our stay at the Historic Central Hotel and would absolutely stay there again if we were ever to return. We so appreciated the complimentary water bottles. The seating areas were so welcoming that (particularly with jet lag issues) various members of my family left their rooms to just sit in the gorgeous atrium at various points. The breakfasts there were terrific, and the concierge and wait staff there were charming, interesting people who seemed happy to be encountering and welcoming visitors to their country. Visiting the Casa Azul was sensational - how many museums in the world are dedicated to female artists? It felt really special. The pyramids were, of course, stunning. Most of all, what we enjoyed was meeting people and seeing our teenagers try out their beginning Spanish with patient, friendly, and proud people who made them feel like welcomed neighbors to a beautiful and special country.

The not-so-wonderful parts: Our hotel in Puebla was clean and centrally located. However, when we ran into difficulties with the AC, we had a series of increasingly unpleasant interactions with the front desk and the staff member who assured us that they had AC. They told us there were no other free rooms, they told us things would be fixed the next day, etc, etc...it was pretty miserable. If they could have simply agreed with us that it was broken and apologized, and moved us to an open window room, we could have been far less frustrated. Thanks to Kim Kim, things were partly rectified (we moved into a room with windows that opened), but I still don't think that hotel Diana was ready for international travelers who expect more straightforward dealings (and perhaps a modicum of English from the front desk).

The things that could be better for future travelers:
1) We were a bit frustrated to run into so many places (with Liliana) that were closed to the public on Saturday and that we couldn't visit. Similarly, Puebla is not best explored on a Monday, as we found out.....almost all the museums
and the central cathedrals were closed! So I don't know if it would have been possible, but in retrospect, perhaps those issues could be part of a plan.
2) Direct folks to a different hotel in Puebla

Thank you for all your excellent work! I can tell it is a business for you all but a business with a heart.

Cannot recommend the kimkim platform and the team at Rutopia (the travel agent we were connected with) enough. We're a family of four after a customised tour of Mexico (Oaxaca, Puebla and CDMX) that don't have Spanish so was important that we would have support while we were away. This is exactly what we received.
From the initial response to my enquiry from Rene at Rutopia via kimkim that was within 24-48 hours (as compared to another travel company we have used before for South America that said it would take them 6 weeks to have someone contact me about customised tour) to the thorough planning with me and advice through to the support we received from Lisbeth while we were "on tour" was amazing. Thank you for making our trip a safe and memorable one that was stress free.

We had a fabulous time with a wonderfully planned trip that exceeded our expectations. It was well paced, varied and covered things of interest for all the family. Would highly recommend.

Hotel Reviews

Histórico Central Mexico City

Mexico City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa del Balam

Merida

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sheets were dirty, air conditioning did not work, lock on door did not stop strangers entering the room, safe locked our passports inside.

El Mesón del Marqués

Valladolid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Jacinta Guest House

Del Carmen, Coyoacán, Ciudad de México

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Don Diego

Tulum

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Mayan Dinner

Mexico

Amazing experience, one of the highlights of our trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

City Tour of Merida: The White City

Mérida

Great local knowledge, well paced and highly enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Immerse Yourself in the Peaceful Yokdzonot Cenote

Mexico

The cenotes we went to were so breathtaking and amazing to swim in. They were some of the highlights of our trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

Quality of Experience

Guides, Drivers and Staff

Transport

Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!

Mexico

Fabulous experience in an amazing part of the world.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Casa Azul Museum

Mexico City

This was very crowded, photographs were not allowed and we had little time here as our guide did not turn up so we had to rush through in 20 minutes. As guides are not permitted in the house and he had little knowledge of Frida Kahlo the guide did not add much to the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Discovering Teotihuacán by bike, a unique archaeological experience

Mexico City

Wonderful authentic experience, getting to see an amazing site from a different perspective

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Float the Canals of Xochimilco in a Wooden Trajinera

Mexico City

It was great to see Xochimilco but the guide added very little to the experience.

Quality of Experience

Guides, Drivers and Staff

Knowledge about what we were seeing

Transport

Tour of historic Mexico City with street food tasting

Mexico City

We did not see most of the things that were promised in this tour and ended up doing it ourselves on our spare day. The guide told us things that we found out were not true. There was no guide to the gastronomy of Mexico City and we were not taking on a walking tour of the main part of the city.

Quality of Experience

Go to the sites that were advertised

Guides, Drivers and Staff

Understand the itinerary that was planned

Transport

Rio Secreto: The Mayan underworld

Cancún

Great experience in a very popular attraction. Our only disappointment was not being able to take photographs and having to buy exorbitantly priced commercial ones.

Quality of Experience

Guides, Drivers and Staff

Transport

Look for spider monkeys in Punta Laguna

Nuevo Durango

Fabulously varied experience within a short space of time.

Quality of Experience

Guides, Drivers and Staff

Transport

Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.

Cancún

Absolutely wonderful experience of an amazing part of the world - relaxing, informative and unique

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coba and the sacred Mayan roads

Cobá

Great cycling around a breathtaking area.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great time on our Easter Holiday trip to Mexico. Lizbeth, with Rutopia, was very nice and kept us informed and was available to answer any questions we had along the way. Our driver in Valladolid was Carlo, he was great, even suggesting an additional Cenote that was not on the original itinerary, he was not just a driver, he was a guide. In Sian Ka'an we had a guide named Omar (not to be confused with our driver to and from the airport, who was also named Omar). Omar, the Sian Ka'an guide, was really great, very knowledgeable and accommodating. We liked the Le Muuch Hotel in Valladolid, good location, comfortable room, nice common areas and friendly staff. Chichen Itza was amazing, but we wish we had an earlier arrival time to beat the crowds, because it was very very crowded. The Yokdzonot Cenote was wonderful, cool clear water and a peaceful break after the heat and crowds at Chichen Itza. I got sick on Saturday morning and we had to delay our departure from Valladolid, so what was probably a cooking class turned into just lunch that was served to us, but it was a very nice lunch in the home of a local family. We didn't care for Tulum very much. The archeological site was okay, but it was overly crowded, entry was confusing, everything was very overpriced, and the tour was too short. The beach strip where we stayed was crazy crowded, with a single narrow road packed with cars, buses, scooters, bikes and pedestrians, it was not the small laid back beach town I was expecting. Utilities must be hard to come by, because the businesses ran on generator power, which was loud and smelly, water was trucked in, so it was at a premium everywhere. When I asked where I could get drinking water to refill my water bottles at the hotel they just shrugged and said I could buy water at the restaurant or a nearby shop, since the small water cooler at the front desk always seemed to be empty. The staff at the Hip Hotel were nice and our room was also very nice. I think the beach is usually very nice, although when we were there is was full of fishy smelling seaweed so we did not go swimming in the ocean water. The thing we liked best about Tulum was our day in Sian Ka'an, which was really beautiful. The archeological site there was quiet and secluded in the jungle. The boat ride and float trip were wonderful. The lagoon water there was amazingly clear, cool and beautiful. I would highly recommend that activity to anyone. The only thing we didn't like was that transportation was shared, which is fine, except it was shared by people who were participating in different activities there than we were, so once our tour was over we had to wait almost two hours for the other group to finish before we could be transported back to the hotel. Overall, great trip! We would recommend Chichen Itza, the cenotes and Sian Ka'an to anyone! I would not recommend Tulum to anyone.

Activity Review

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

Quality of Experience

Guides, Drivers and Staff

Transport

Ana from Mexico a pié was our best guide overall but Adrian (on the food tour), Guadalupe in Puebla, and Alan in the mole poblano class were all very good. Ximena was always just a WhatsApp text away and very helpful. All in all we had a great time on this tour and would highly recommend it.

Jorge was great to work with and he did a wonderful job in understanding what we were looking for and planning accordingly. The trip was amazing. Each guide we had was incredibly knowledgeable, friendly and fun and showed us places we would never have discovered on our own. We had a wonderful outing in Teotitlán, hiking, bird watching and visiting a weaving family and having a wonderful lunch with them. We visited the paradisiacal Apoala with its blue lagoon and waterfalls , horse riding to the Dinosaur tracks was stunning and discovering Puebla City and Cholula and learning about the history, culture and beautiful churches was fascinating . It was a full five days filled with interactions, visits and sites we will never forget.

Hotel Reviews

Casa Pepe Puebla

Puebla

Great room and amazing bathroom. Clean, friendly and perfect location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Cantarranas

Tehuacan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Catrina de Alcalá

Very clean, friendly staff and quiet.

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Discover the Magical town of Cholula

Mexico

It was wonderful discovering the churches here, especially the one coated in ceramics and fascinating to learn about the pyramids underneath the main church

Quality of Experience

Guides, Drivers and Staff

The guide was full of energy and knowledge and great fun. The driver was fantastic.

Transport

Very comfortable and friendly driver - Miguel

Walking tour of the historic center of Puebla

Puebla

We were fascinated to visit Puebla and discover what a great city it is. The cathedral, the library , multiple churches, candy street and pottery. All amazing. Maria was lovely and very knowledgeable

Quality of Experience

Guides, Drivers and Staff

Transport

In the Footsteps of Dinosaurs in San Juan Raya

Mexico

Quite a long horse ride down to the area with the dinosaur tracks . Fascinating to hear all about the history and geology. The guides were wonderful and very knowledgeable

Quality of Experience

Scenery, history,

Guides, Drivers and Staff

Transport

Hike and swim in Santiago Apoala

Oaxaca

Such a beautiful paradise

Quality of Experience

Guides, Drivers and Staff

Our guide was great. A joy to be with and very flexible, interesting and knowledgeable

Transport

A tour through Teotitlán del Valle and its handicrafts in Oaxaca

Oaxaca

Margaux was an amazing guide and person. So much know and able to point out bursa to us we would never have seen. We did a wonderful hike and had lunch with a weaving family learning about weaving. We also visited a candle making workshop and the village of Teotitlán . It was the perfect day.

Quality of Experience

Food

Guides, Drivers and Staff

Margaux was so knowledgeable, flexible, relaxed and fun

Transport

Kimkim did a great job of helping us put together a trip in a rather short window. Highlights included Hotel B on Cozumel, but do not get the Jungle Room - it is well worth the upgrade to get ocean side; then to Nojoch Keej where Manuel showed us around (we enjoyed him very much); then Ek Balam and Valladolid, and a few days to chill on Holbox. Chichen Itza is a must-see, but Ek Balam is more fun and we were able to see both in one day, along with a cenote' and get a little more time at Holbox for relaxing at the end of the trip. Vallodolid is well worth a stop and fun to stay on the main square, lots of great food and just a nice city center. Leslie did a great job of being available when we needed assistance. The Kimkim website saves your trip for viewing, but to access it you need wifi. I ended up saving a pdf of the trip on my phone so that I could follow along without wifi. Our drivers and guides were very friendly and knowledgeable in their arena. All in all a great trip - thank you. n & k

We really liked Anna and Leonadro. ( I did not go to Monte Alban < weloved staying at Parador San Miguel, Modrian and Hotel Maria Cristina. Lizbeth and Rena were very helpful

Great trip - very well done. We especially enjoyed Sian Ka'an and our tour guide Memo! Beautiful city and wonderful breakfast

Wonderful trip by Rutopia. Excellent communication and trip planning . Once in Mexico the drivers, guides and hotels were all excellent. The travel agency did an awesome job of keeping in touch with you throughout the trip. The trip was flawless and excellent. Would recommmend Kimkim and their associated partner in Mexico without hesitation!

Hotel Review

Pug Seal Oaxaca

Oaxaca

Loved this hotel. Beautiful with a traditional and contemporary vibe. Excellent location. Staff were all helpful and welcoming

Authenticity & Character

Beautiful traditional style with contemporary beauty

Location

Great location right in the historic district

Staff

All friendly, spoke excellent English, very welcoming

Cleanliness & Comfort

Activity Reviews

Biking tour and street art

Oaxaca

Fun way to see Oaxaca and the beautiful murals surrounding the town

Quality of Experience

Guides, Drivers and Staff

Rural cooking workshop in Oaxaca

Oaxaca

Highly recommend this activity if you want to immerse yourself in local culture. It was wonderful to be able to cook and learn recipes of a local woman from a small village. One of the most memorable activities of the tour

Quality of Experience

Food

Wine tasting at San Lucas Vineyard

San Miguel de Allende

Beautiful winery! Had no idea Mexico produced good wines. We were given 5 tastings. Enjoyed this excursion very much

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Teotihuacán "The City of the Gods" & Overnight in Queretaro

Mexico

Interesting and beautiful Aztec pyramids with historical significance

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tacos, Chelas & Mezcal in Narvarte

Mexico City

Fun and provides the opportunity to try local street food this is safe to eat

Quality of Experience

Food

Guides, Drivers and Staff

Great guide

Transport

Tremendous, authentic knowledgeable and kind guides and drivers shared the culture, cuisine, and history of a very special part of Mexico.

Hotel Reviews

Hotel Morales Historical & Colonial Downtown Core

Mexicaltzingo, Guadalajara, Jal.

A historic and authentic hotel very close to the historic District of town. Very comfortable, clean, and busy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Mesón de los Poetas

Guanajuato

A very comfortable and convenient historic hotel in the heart of downtown.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Morada Hotel

San Miguel de Allende, Guanajuato

Authentic, historic and beautiful hotel right on the edge of the historic district. Perfect location, excellent staff, comfortable beds, and large rooms, very safe.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Zócalo Central

Mexico City

This is a fabulous hotel however, it’s not where we stayed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Please do not report these comments as this is not the hotel that we stayed in on this trip.

Activity Reviews

Horse-riding through the mountains of Guanajuato

Guanajuato

There is really nothing like exploring the Santa Rosa mountains side from the back of a horse. Antonio rode along with us so he could interpret our Spanish ranch on her and guide. They have been friends for generations. After the ride, we had a beautifully prepared Mexican lunch at the ranch. A one-of-a-kind experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Historical urban walk en Guanajuato

Guanajuato

Susanna was, I think the most well, educated, well spoken, and authentic guy that we had on our trip. We learned so much about her city in a short period of time, and really enjoyed touring with her.

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting Tour in San Miguel de Allende

San Miguel de Allende

Visiting this unique young winery, tasting wines, and having a fabulous lunch was just beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Bernal, Querétaro: colonial Mexico’s home

Mexico

We really loved visiting this mountain town sitting underneath his magical rocks! Going on a weekend when many local people were out and enjoying a beautiful day was extra special. I also really loved seeing the authentic weavers and their looms.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Museum Diego Rivera - Anahuacalli

Mexico City

This was such a unique and interesting museum. After everything we have read about Diego Rivera I did not expect to experience his art in such an amazing spot.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour the famous and picturesque neighborhood of Coyoacán.

Mexico City

A really beautiful part of the city to explore with a knowledgeable guide. We had a wonderful day, walking and learning about the culture and food. Also a great way to learn about how all the local people live, and the history of the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Tequila Route and Agavero Landscape with family distillery visit

Guadalajara

This is a must do you activity if you are in the area! We learned so much about the business of tequila from our visit to the distillery, fabulous lunch in downtown tequila, and a wonderful experience.

Quality of Experience

Guides, Drivers and Staff

Transport

The Historic Route of Guadalajara

Guadalajara

An excellent tour to get acclimated to the history and culture of Guadalajara

Quality of Experience

Guides, Drivers and Staff

Our guide grasp of the history of the area needs to mature quite a bit, he was very nice, and he did a good job.

Transport

Tour of historic Mexico City with street food tasting

Mexico City

An excellent way to get acclimated to the history, culture and food of Mexico City. Our tour guide was fabulous!

Quality of Experience

Guides, Drivers and Staff

Transport

Kim Kim never fails

Everything was fabulous. 10 days in mexico. Isabelle did the pre trip planning and it was such a simple process to end up with a perfect trip for us.
Interesting options with local guides you could not organize yourself.
Lizbeth for our support while traveling was amazing. I did not realize this was also included.. such a high level of support helped when a snorkeling trip was cancelled due to weather . Refund was processed straight away with no drama.
And one evening a city walking guide didn't arrive.. Lizbeth sorted it out and booked us in for an even better experience the next evening.

I will be traveling with KimKim again. Cannot recommend more highly.