Kimkim Trip Reviews for New Zealand

4.9
Based on 332 ratings
Read 332 verified reviews by travelers who booked their trip to New Zealand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Trip
New Zealand | Jan 5 - Jan 15, 2026

K
Kristin H.
Los Angeles, CA | Reviewed on Feb 15, 2026
Our trip to New Zealand's north island was amazing. Our agent did a great job of finding activities that matched our interests. Read more

Our trip to New Zealand's north island was amazing. Our agent did a great job of finding activities that matched our interests.

Hotel Reviews
Naumi Hotel Wellington
6141

Loved the location and ambiance of this hotel. We liked the neighborhood and thought their signature cocktails were creative and fun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapiti island accommodations
Kapiti Island

Highlight of our trip. Exactly what we expected a "glamping" experience to be. If you want to see native birds, can't imagine a more location. Accommodation included food and snacks which were tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Park Hotel Ruapehu
National Park Village

Nice hotel with a (not free) shuttle to the Tongariro Crossing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forgotten World Motel
Taumarunui

Convenient to the tour, but a little run down. No A/C, fans only. We had ants. Not much to do in this town other than the Forgotten World tour. The shower bottles were marked incorrectly (shampoo, body wash). Not great washing hair with body wash. Staff leaves early, so if there are problems, no one onsite to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regal Palms Resort
Rotorua

Noce hotel. Pretty busy area of Rotorua. No restaurant and not much to walk too. However, the room was spacious and clean. There was A/C in the main area. Had a big jacuzzi tub in the bathroom. Lots of onsite activities. We used the pool which was quite nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abstract Hotel
Auckland

Seemed nice, but it was pretty hot in Auckland when we arrived. There is no A/C and the windows only open about 3 inches, so no way to cool the room. We did appreciate that the laundry facilities are free for guests to use. Staff was very nice about accommodating a change to our reservation, offering a refund way after the change deadline.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wellington - Full day Lord of the Rings location tour
Wellington - Full day Lord of the Rings location tour
Wellington

We had a great day on this tour. Ended up being just our group which we appreciated and didn't expect. Guide, Dean, was knowledgeable about Wellington and LOTR. We saw a number of filming sites and also learned a lot about NZ and Wellington. Appreciated the Stansborough tour. Much more interesting than we expected. Weta Cave was also fun, but I expected more LOTR content there. Not this tours fault.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Kiwi Spotting
Overnight Kiwi Spotting
New Zealand

We had a great time on Kapiti Island. We all agreed that it was one place that we could have spent more time if our itinerary allowed. We arrived in the afternoon and had time to do the hike from the resort to the top of the hill. We did the night time Kiwi spotting walk. We did end up spotting a kiwi! Though, the KaKa's and Weka's really stole the show. We left in the morning. We did not have time to do the hike on the other side of the island, or swim in the cove. Take a flashlight with a red light option if possible. That way you can continue looking for KiWi after the guided tour is over.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Forgotten World Highway - 10 tunnel tour
Forgotten World Highway - 10 tunnel tour
Taumaranui

This was a good experience. The lunch was basic, but adequate. This area is really beautiful and seeing it by rail is probably the best way.

Quality of Experience
Guides, Drivers and Staff
Transport
Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

This was a fun evening. We were a small group 6 = 2 guides. We kayaked a doable distance across a lake where we had dinner (sausages and salmon) and had use of thermal pools. Once it was dark, we went back across the lake to the cave. The glowworms are great. We also got some of the myths surrounding them during the activity. The stars on the return paddle, were the best I have ever seen.

Quality of Experience
Food
Guides, Drivers and Staff
Wai-O-Tapu
Wai-O-Tapu
New Zealand

Very interesting

Quality of Experience
Guides, Drivers and Staff
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

This was a great experience. I thought the pre-dinner activities were fun, well done and just the right length. The show part was again fun and just the right length. The food was excellent. We ended up purchasing the non-alcoholic pairing and would recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Eco Zip - Flying Fox ziplines & Native Walks Experience
Eco Zip - Flying Fox ziplines & Native Walks Experience
New Zealand

Felt very safe and the walk back though the old growth forest was fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)
Rotorua

This was a fun day. The trails are nicely maintained and have good information. The carving experience isfun and worth stopping for. The spa was fun. Can now say I've done a mud and sulfer spa. Really nice gift shop.

Quality of Experience
Guides, Drivers and Staff
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

We all agreed that this was much better than we expected (and heard that from other travelers as well). The sets are beautifully preserved and the house you go into has an amazing level of detail. They allow you to touch and enjoy the house fully (you can get in the tub, the bed, etc) and take pictures. After the tour, you get drinks at the Green Dragon where they also have snacks if desired.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 25, 2026

Hi Kristen,
Thank you so much for taking the time to share such an honest and thoughtful review. I’m really glad to hear you enjoyed the trip overall, and I appreciate your detailed feedback about the accommodations — especially the note about the lack of AC in some places. Insights like yours help us keep improving. We hope to welcome you back for an even smoother experience next time!

THANK YOU MONIKA - NEW ZEALAND TRIP This wa...
New Zealand | Jan 12 - Jan 31, 2026

B
Bryan T.
Canada | Reviewed on Feb 15, 2026
THANK YOU MONIKA - NEW ZEALAND TRIP This was our 4th trip in a row that we have booked with KimKim and again it was everything we had hoped for. Monika, you were amazing in everything you did for our recent 3 week bucket list vacation to New Zealand, which went seamlessly. Your blend of the north island on the first part of the trip and then flying to the south island to spend much more time was perfect. All of the accommodations were superb and a very nice mix of traditional and... Read more

THANK YOU MONIKA - NEW ZEALAND TRIP

This was our 4th trip in a row that we have booked with KimKim and again it was everything we had hoped for.

Monika, you were amazing in everything you did for our recent 3 week bucket list vacation to New Zealand, which went seamlessly. Your blend of the north island on the first part of the trip and then flying to the south island to spend much more time was perfect. All of the accommodations were superb and a very nice mix of traditional and modern. Since we are active people we asked you in the beginning stages of planning this trip, to include unique daily excursions. The things you booked were fantastic and every day was different in their own ways. On the north island, a few of the things that we really enjoyed was the nighttime kayak trip to see glow worms in the caves, The Hobbiton Movie Set and the performance and dinner at the Maori Village which was highlighted by the Haka dance. Once we arrived on the south island for over 2 weeks, your choices of things to do is really too much to describe as we did so many things. If I was to list some of our favourites, they would be as follows. Starting out in Queenstown, the full day jet boat ride up a river and then returning in a 2 person inflatable Funyak (kayak) ride back down with the current was so much fun. Also, the overnight in a beautiful 20 person catamaran in the fjord laden Milford Sound which included kayaking in the Tasman Sea was amazing. On to the nighttime viewing of the blue penguins, sperm whale watch, hiking and much, much more. But, one of the top highlights for both of us was the HalfDay Heli/Glacier Hike at Mount Cook. Hiking on top of the glacier and down into beautiful ice caves was something we will always remember.

I could go on about more things we did on this trip, but I would like to finish with saying how much we appreciate everything you did to make this trip one our top trips ever. Your organizing skills with our itinerary, your punctuality in getting back to us so fast during the planning process, your professionalism and being a genuine nice person, truly was second to none and we highly recommend you!

Thanks again Monika and thanks to Kimkim for being our No. 1 choice to handle our travel plans.

Bryan and Jill Turkstra
Canada

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 23, 2026

Dear Bryan and Jill,

Wow… thank you so much for this incredible message.

I’m absolutely delighted that your New Zealand adventure was everything you had hoped for — especially knowing it was a special bucket list trip. It was such a pleasure designing this journey for active and adventurous travelers like you!

Thank you again for your trust, your kindness, and your wonderful words. I’m so grateful to have been part of one of your top trips ever.

Warmest wishes from New Zealand,
Monika

We had an amazing trip and Denise was very th...
New Zealand | Jan 29 - Feb 5, 2026

Rhonda
Rhonda M.
Blue Springs, MO | Reviewed on Feb 12, 2026
We had an amazing trip and Denise was very thorough and engaged throughout our trip. We had some cancellations due to weather and Denise was very involved in figuring out a plan B. I can not say enough about the KimKim model of putting a trip together. They can customize a trip or put together a planned itinerary. We have used KimKim for a number of big trips now and can say this is, by far, the best way to efficiently organize a trip. I highly recommend them and Denise is the Bomb putting a... Read more

We had an amazing trip and Denise was very thorough and engaged throughout our trip. We had some cancellations due to weather and Denise was very involved in figuring out a plan B. I can not say enough about the KimKim model of putting a trip together. They can customize a trip or put together a planned itinerary. We have used KimKim for a number of big trips now and can say this is, by far, the best way to efficiently organize a trip. I highly recommend them and Denise is the Bomb putting a New Zealand trip to fruition. Thank you so much for your professionalism and expertise in making our dream trips a reality!
Rhonda McCoy

Hotel Reviews
The Cinema Suites
Te Anau
Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Awesome
Grand Suites Lake Tekapo
Lake tekapo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fiordland Pure Wilderness Jet
Fiordland Pure Wilderness Jet
Te Anau

Alex was the best driver and hostess EVER!

Quality of Experience
Guides, Drivers and Staff
Transport
PRIVATE BOUTIQUE WINE TOUR
PRIVATE BOUTIQUE WINE TOUR
Queenstown

Ben was an amazing driver/guide. He was knowledgeable and charming, loved this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Te Anau Glow Worm Caves
Te Anau Glow Worm Caves
Te Anau
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Denise Siviter

Perfect New Zealand Adventure -- Thank you Vicky and KimKim!
New Zealand | Feb 2 - Feb 9, 2026

Greg
Greg K.
Ashburn, VA | Reviewed on Feb 11, 2026
We had a terrific time in New Zealand recently and it was in large part to the arrangements that Vicky at KimKim made for us. She recommended and booked hotels in both Aukland and Queenstown; activities in both cities and worked with us to help us create the adventure we wanted in New Zealand. The hotels (Hotel Britomart in Aukland and Sofitel in Queenstown) were beautiful and catered to our every need. The staffs were attentive and engaging. Vicky planned a trip that allowed us time for... Read more

We had a terrific time in New Zealand recently and it was in large part to the arrangements that Vicky at KimKim made for us. She recommended and booked hotels in both Aukland and Queenstown; activities in both cities and worked with us to help us create the adventure we wanted in New Zealand. The hotels (Hotel Britomart in Aukland and Sofitel in Queenstown) were beautiful and catered to our every need. The staffs were attentive and engaging. Vicky planned a trip that allowed us time for curated activities but also time for us to explore and experience New Zealand. The Waiheke Island gourmet wine and food tour was everything we hoped it would be. We had a terrific time with guide Grant and small group of fellow travelers. The real surprise of the trip was how enjoyable the Milford Sound tour was. The views were amazing and Katy, the tour guide did a fantastic job explaining the region, the wildlife and the sights we saw. All around -- this New Zealand trip was an experience we will never forget. We are so grateful for Vicky's care and attention throughout the process. She even spent time with us just prior to travel to go over each day and last minute considerations and suggestions.

Hotel Review
The Hotel Britomart
Auckland

Perfect in every respect. Great staff, terrific room, great restaurant and in the very heart of city by the docks. Wonderful experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milford Sound Scenic Tour & Cruise – Ex Queenstown
Milford Sound Scenic Tour & Cruise – Ex Queenstown
Queenstown

Breathtaking views and scenery. Katy our guide and driver was exceptional.

Quality of Experience
Guides, Drivers and Staff
Katy was excellent -- knowledgeable and safe.
Transport
Large, Comfortable Mercedes Van w/Wi-Fi and comfortable seats.
Private Boutique Wine Tour
Private Boutique Wine Tour
Queenstown

Phil was a great guide. We enjoyed the day with him. We thoroughly enjoyed our lunch at the vineyard -- the views and ambiance as well as the amazing charcuterie platter that the winery prepared. The tastings were all good. The final tasting at Kinross with Brian was by far the best. Brian was skilled as well as knowledgable on the wine he was sharing.

Quality of Experience
Food
Excellent lunch at the winery's bistro.
Guides, Drivers and Staff
Transport
Waiheke Island - The Gourmet Food & Wine
Waiheke Island - The Gourmet Food & Wine
Auckland

Exactly what we had in mind. Grant the guide was perfect for the role. The entire day flew by.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 11, 2026
Hi Greg, Thank you so much for your incredibly kind words! I love hearing about how much you enjoyed your time in New Zealand. I really enjoyed working with you to design this adventure, and I’m so happy Hotel Britomart and the Sofitel were perfect fits. It’s wonderful to hear that Waiheke with Grant and Milford Sound with Katy were such highlights — Milford really does have a way of surprising people in the best way! I’m especially glad the balance of curated experiences and free time... Read more

Hi Greg,

Thank you so much for your incredibly kind words! I love hearing about how much you enjoyed your time in New Zealand.

I really enjoyed working with you to design this adventure, and I’m so happy Hotel Britomart and the Sofitel were perfect fits. It’s wonderful to hear that Waiheke with Grant and Milford Sound with Katy were such highlights — Milford really does have a way of surprising people in the best way!

I’m especially glad the balance of curated experiences and free time felt just right for you. That’s always my goal. 😊

Thank you again for trusting me with your journey —
Vicky

Best Vacation Ever!
New Zealand | Jan 19 - Feb 8, 2026

Patrick
Patrick P.
Minneapolis, MN | Reviewed on Feb 09, 2026
Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to... Read more

Without a doubt, this was the best vacation of our lives. It all started with Kathrin interviewing us via email and a video call. She listened to what our interests are and put together an amazing agenda. We spent three weeks exploring the beauty of New Zealand. Kathrin took care of every detail, reservation, tickets, guides, equipment, etc. From our guided hike on the Routeburn Track with Angelo, an amazing bike ride with Marcello in the Redwood forests of Rotorura, a spectacular Alps to Ocean (A2O) bike ride from Lake Tekapo to Oamaru and many other activities, we were both challenged and catered to. Kathrin knew this was a retirement gift to ourselves and we were congratulated at our accommodations and were seated at the best tables in restaurants I think because of her. New Zealand has much to offer the traveler. Not just the beauty of the outdoors... the vendors who take you on outings such as Jake and Unique w/ Rotorua Canopy Tours or Alex with Waimarino, they are professionals as well as very friendly. We also were very thrilled to do the Te Pa Tu Maori Cultural Experience. The food and Maori people were exceptional. There is so much more to mention but suffice it to say that Kathrin at KimKim made this so easy with work she did and the plan she gave us in her TravelBook. We were never in doubt about where to go and what to do. Thank you, Kathrin!

Hotel Reviews
QT
Queenstown

Off the busy street. Friendly staff, clean and comfortable. I just wish the pool was working. Also, the staff and the food in the restaurant where we ate breakfast were wonderful. Delicious!

Authenticity & Character
Comfortable, good restaurant.
Location
Off the busy street. Nice view.
Staff
They are friendly and outgoing. Always eager to answer questions.
Cleanliness & Comfort
The bed was perfect.
Highfield Mews Motel
Oamaru

So the check in process was the fastest of any hotel I have ever stayed in. I wish all hotels were ran this way. The staff are competent and chill. The room was clean and comfortable! We loved exploring Oamaru and then relaxing and getting a good night's sleep here.

Authenticity & Character
Location
Easy to find and not located in the busy downtown. Walking to and from gives you the chance to explore the town.
Staff
Chill, competent, efficient.
Cleanliness & Comfort
So clean and comfortable.
Lake Ohau Lodge
Lake Ōhau

This was on our Alps to Ocean bike tour. The location is perfect. Great view and two hot tubs (spas). The included dinner was served as a group. You met fellow travelers while seated at larger tables. It was heaps of fun.

Authenticity & Character
You know you are staying in a lodge here. Complete with scant cell coverage :)
Location
Amazing view of the lake.
Staff
Knowledgeable and friendly to tired travelers.
Cleanliness & Comfort
Galaxy Boutique Hotel Tekapo
Lake Tekapo

The view of the lake is amazing. The staff were very kind and brought our breakfast to our room. Very comfortable hotel.

Authenticity & Character
The design that emphasizes the view of the lake.
Location
I loved the view. Easy walk from the bus stop. Easy walk to town for dinner.
Staff
I don't remember their names, but they were all so friendly.
Cleanliness & Comfort
The bathroom was very clean.
MacKenzie Country Hotel
Twizel

This hotel was on our way along the Alps to Ocean bike tour. The breakfast in the morning was very delicious.

Tongariro Lodge
Turangi

This place is very quaint with great food and staff. Comfortable clean rooms. Slobodan checked us in and really made us comfortable.

Authenticity & Character
See the pictures.
Location
We used this as a base for exploring the area.
Staff
Cleanliness & Comfort
The hot tub (spa) could be hotter, but this place is great.
Distinction Heritage Gateway Hotel
Omarama

Great staff, clean rooms and onsite laundry facility. The best part is the restaurant. Relaxed with a beer in the lounge then on to the buffet dinner with the best selection of salads, appetizers, Asian and local dishes and a roast carving station. We also hade a delicious breakfast the next morning. We needed to leaver early and they opened early.

Authenticity & Character
The rooms are huge.
Location
Staff
Cleanliness & Comfort
Some people noted the rooms need updating, but they keep it clean and it is comfortable.
Kurow Hotel
Kurow

Historic. Charming. We enjoyed the owners (Michelle (?) and Ross). We ate dinner and breakfast here. Our room was clean, comfortable and updated. We would stay here again.

Authenticity & Character
It is historic and in the process of being updated.
Location
Staff
So friendly.
Cleanliness & Comfort
Adina Heritage Christchurch
Christchurch

Great location. Easy walk from the bus depot. This is the largest hotel room we have ever stayed in. It had two levels and a washer dryer. The staff were friendly. We did not eat on site, but there were a few lovely options. We did take advantage of the pool and fitness room. Those staff were also very friendly. I especially liked being able to watch the Australian Open in my room.

Authenticity & Character
Large hallways, stair cases, rooms. Very historic.
Location
Nice base to walk to the various sites in the city.
Staff
Cleanliness & Comfort
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 10, 2026
Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say. From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track,... Read more

Reading your message truly filled me with happiness — thank you from the bottom of my heart. It was such a joy planning this journey with you both, and knowing that your retirement celebration turned into the trip of a lifetime means more to me than I can say.

From our very first email and video call, I could feel your excitement and your love for adventure, and it was a pleasure to craft an itinerary that matched your energy and curiosity. Hearing how much you enjoyed the Routeburn Track, the redwoods of Rotorua, the A2O ride, and all the incredible experiences along the way makes me smile. You embraced every moment so beautifully.

I’m also delighted that the wonderful guides and hosts you met made you feel welcomed and celebrated — New Zealand has a special way of connecting people, and it sounds like you felt that magic throughout your journey.

Thank you as well for your kind words about the planning and the TravelBook. My goal is always to make travel feel effortless and joyful, and I’m so glad you felt supported every step of the way.

Congratulations again on your retirement — what an inspiring way to mark such an important milestone. I’m truly grateful you trusted me with this chapter, and I’m thrilled it became everything you hoped for and more.

Wishing you many more adventures ahead, and memories that continue to brighten your days.

Trip of a lifetime
New Zealand | Jan 13 - Jan 30, 2026

E
Emma M.
Chicago, IL | Reviewed on Feb 09, 2026
Uma did an incredible job building our dream trip to New Zealand. She worked with us to build in Lord of the Rings and nature excursions that were important to us (Highlights included Weta Workshop tour, half day lord of the rings tour in Glenorchy, Mt Tarawera Crater Walk in Rotorua, Kai Bites tour in Christchurch, and Zealandia by Night tour in Wellington). We greatly appreciated her partnership on telling us when we were trying to fit in too much during planning, leaving us with an... Read more

Uma did an incredible job building our dream trip to New Zealand. She worked with us to build in Lord of the Rings and nature excursions that were important to us (Highlights included Weta Workshop tour, half day lord of the rings tour in Glenorchy, Mt Tarawera Crater Walk in Rotorua, Kai Bites tour in Christchurch, and Zealandia by Night tour in Wellington). We greatly appreciated her partnership on telling us when we were trying to fit in too much during planning, leaving us with an itinerary that was the perfect balance of action-packed activities and free time to explore or relax at our leisure for every location. Before departure, she provided a thorough day-by-day itinerary and many resources to prepare us for New Zealand. On the trip itself, she was crucial to our trip remaining on track as we were there at a very rainy time. She took point on rearranging our itinerary when some of our events were cancelled for inclement weather. The restaurant recommendation list was also phenomenal - some of our best meals were at the restaurants they recommended.

Activity Reviews
Crater Walk on Mount Tarawera
Crater Walk on Mount Tarawera
Rotorua

The experience of this rewarding hike was phenomenal. The guides were kind and so fun, helping take photos and explain everything you could see from the top of the crater. The skree down into the crater was the highlight, with the best part being able to go quickly at the bottom.

Quality of Experience
Guides, Drivers and Staff
Zealandia by Night
Zealandia by Night
Wellington

This was the best part of the trip as someone looking forward to the diverse bird wildlife of New Zealand. The guides were so informed and clearly passionate about their work, so the audio tour component was very informative. We were able to see little spotted kiwis in the wild, a Ruru, and multiple tuatara. And it felt more intimate as a small group walking through Zealandia after dark with provided red flashlights to be able to search the brush for wildlife.

Quality of Experience
Guides, Drivers and Staff
Amiki Cultural Food Tours - Kai Bites
Amiki Cultural Food Tours - Kai Bites
Christchurch

Ash was an amazing tour guide for the Kai Bites tour. She took us around to her favorite spots, taking care to point out important history, art, and buildings around Christchurch, including spots that we would not have thought to check out or would have noticed on our own. Ash made sure to point out shops that features local artisans so we could bookmark them for our own time, and when we mentioned our dinner reservation plans, she helped pick out a menu of must haves (which were, to no surprise, amazing recommendations). She clearly has a love for her work and sharing great food with others, and it was such a delight to spend the time with her, which made this a top excursion on our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Lord of the Rings Scenic Tour (Half Day)
Lord of the Rings Scenic Tour (Half Day)
Queenstown

We got to see so many filming locations as part of this tour. The guides made sure to calibrate their tour based on who was in attendance, so the super LOTR fan and the casual enjoyer (i.e., my husband and myself) could both appreciate and enjoy their time. They brought a flip book to show the scenes and how they were staged for the film, and Pure Glenorchy was also able to get us onto a privately owned location for the Hobbit and to get a better view of Isengaard. And of course the photo opportunity at the end was an awesome touch. It even included a break for afternoon tea in the park in Glenorchy!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Feb 09, 2026

Hello Andrew & Emma,

Thank you so much for your kind words and the elaborate review. I absolutely loved working with you both for your New Zealand Holiday.

Please keep in touch. I would be delighted to see you again in our beautiful country.

Best,
Uma

We have sent Monica a nite of thanks as she w...
New Zealand | Jan 12 - Jan 31, 2026

T
Teri D.
Canada | Reviewed on Feb 07, 2026
We have sent Monica a nite of thanks as she was beyond amazing if I could give her 10 stars I would. Read more

We have sent Monica a nite of thanks as she was beyond amazing if I could give her 10 stars I would.

Hotel Reviews
M Social
Auckland
Authenticity & Character
Location
Hana Lodge
Rotorua

Excellent all around

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Central Private by Naumi Hotels
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubtful Sound Overnight Cruise - Real NZ Fiordland Navigator
Manapouri
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peppers Bluewater Resort
Lake Tekapo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Mayfair
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fyffe Country Lodge
Kaikoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lord Clyde

Excellent beyond Excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pen-y-bryn Lodge Oamaru
Oamaru
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Escape to Picton
Picton

Excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beyond excellent
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Feb 08, 2026

Thank you so much for your kind words, Terri! It was such a pleasure planning your trip for the whole group and I’m so glad everything went smoothly. I hope you all made wonderful memories! Take care, Monika

New Zealand was everything we hoped it would ...
New Zealand | Jan 29 - Feb 5, 2026

Rich
Rich B.
Dallas, TX | Reviewed on Feb 06, 2026

New Zealand was everything we hoped it would be. Denise with KimKim was an amazing member of our team . She was in communications on a regular basis. We did have a couple weather situations. No one can control those, she was out ahead of each one offering guidance and options….thank you.
We would recommend KimKim to anyone and betting we will be back!

Local specialist: Denise Siviter
Denise
Denise Siviter
Local specialist in Bay of Plenty, New Zealand | Replied on Feb 08, 2026

Kia ora Rich and Jana

Thank you for your lovely review, it was a pleasure working with you both as well as Rhonda and Michael.
I am so pleased you had a great time even if the weather disrupted your plans on a couple of the days.
Take care and hopefully see you revisit New Zealand again at a later date.
Warm Regards
Denise 🥝

All our trips were great, we enjoyed Milford ...
New Zealand | Jan 17 - Jan 30, 2026

Laura
Laura P.
Castle Rock, CO, USA | Reviewed on Feb 05, 2026
All our trips were great, we enjoyed Milford Sound and the Kapiti Coast tours very much, as well as Zealandia and Mt. Cook. The glacier boat trip was fantastic. We also liked the Cook Strait ferry and coastal train ride to Christchurch. The Hobbiton tour was surprisingly enjoyable. The half day Queensland tour was fun, too. Thanks, Kimkim! Read more

All our trips were great, we enjoyed Milford Sound and the Kapiti Coast tours very much, as well as Zealandia and Mt. Cook. The glacier boat trip was fantastic. We also liked the Cook Strait ferry and coastal train ride to Christchurch. The Hobbiton tour was surprisingly enjoyable. The half day Queensland tour was fun, too. Thanks, Kimkim!

Hotel Review
The Hermitage Hotel
Mount Cook Village

We enjoyed the views from our room, the glacier boat trip, and the Sir Edmund Hilary museum.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 13, 2026

Dear Laura and Thomas,
Thanks for the lovely review !! It was a pleasure to work with you and I am very happy you liked the trip so much. New Zealand is really an amazing destination. I'll be happy to work with you to arrange another trip to one of our other destinations!!

Liz

EXCELLENT TRIP
New Zealand | Jan 12 - Feb 2, 2026

Ruth
Ruth R.
Chicago, IL | Reviewed on Feb 05, 2026
Everything Kathrin had arranged for us was amazing. Our accommodations were stunning, the scenery was stunning, the people were kind, the food was delicious. Most wonderful place we've ever been. Kathrin did an excellent job getting to know us so she could schedule what we love. Read more

Everything Kathrin had arranged for us was amazing. Our accommodations were stunning, the scenery was stunning, the people were kind, the food was delicious. Most wonderful place we've ever been. Kathrin did an excellent job getting to know us so she could schedule what we love.

Hotel Review
Queenstown House Boutique B&B
Queenstown

Rooms are very comfortable with gorgeous views. Breakfast is delicious. Maryann was a very gracious hostess.

Authenticity & Character
Location
The view
Staff
Cleanliness & Comfort
Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 10, 2026

Hearing this absolutely makes my day. It was such a joy getting to know you both and shaping a trip that truly reflected what you love. Knowing that the accommodations, the scenery, the people, and the food all came together to create your most wonderful experience means the world to me. Thank you for letting me be part of something so special. Wishing you continued joy and all the very best in health as you carry these memories with you.

Short but GoodAlthough our trip was cut short due to an acc...
New Zealand | Jan 12 - Feb 2, 2026

Mike
Mike R.
Chicago, IL | Reviewed on Feb 03, 2026
Although our trip was cut short due to an accident, I must say that all the people guiding on the various activities were excellent. The crew on the Funyak safari in Glenorchy were great, as was Tony on our Harbor tour in Akaroa. Read more

Although our trip was cut short due to an accident, I must say that all the people guiding on the various activities were excellent. The crew on the Funyak safari in Glenorchy were great, as was Tony on our Harbor tour in Akaroa.

Hotel Reviews
Newton Heights Bed and Breakfast and self-contained apartments
Akaroa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalet Boutique Motel
Tekapo
Location
Cleanliness & Comfort
Oakridge Resort
Wanaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown House Boutique B&B
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dart River Funyak Safari
Dart River Funyak Safari
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Safari of the scenes Glenorchy (LOTR)
Safari of the scenes Glenorchy (LOTR)
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo
Quality of Experience
Guides, Drivers and Staff
Kayak Tasman Glacier Lake
Kayak Tasman Glacier Lake
Aoraki / Mount Cook Village
Quality of Experience
Guides, Drivers and Staff
Transport
Blue Penguin evening Tours Akaroa
Blue Penguin evening Tours Akaroa
Akaroa

This is where my wife had her accident. No fault of the guides or trip itself. I add this review to say thanks to the young lady who drove us back to Akaroa. I don't remember her name, but thank you

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Feb 15, 2026

Hi Mike,

Thank you for taking the time to share your experience. We’re very sorry your trip was cut short, and we hope you’re recovering well. It’s great to hear that the Funyak safari team in Glenorchy and Tony in Akaroa made a positive impact during the time you did have. We’ll be sure to pass your feedback along to them.

Wishing you all the best,
Kathrin

Too much to mention. Denise did a fantastic j...
New Zealand | Jan 3 - Feb 2, 2026

james
james t.
Ashburn, VA | Reviewed on Feb 03, 2026

Too much to mention. Denise did a fantastic job of arranging everything.

Local specialist: Denise Siviter
Denise
Denise Siviter
Local specialist in Bay of Plenty, New Zealand | Replied on Feb 03, 2026

Thank you James and Denise, you both were a pleasure to work with. I am so pleased you had the best time.
Enjoy the rest of your travels.
Take care
Denise

Wonderful trip. We'll done, only a couple of ...
New Zealand | Jan 25 - Feb 1, 2026

K
Ken S.
Flagami, FL | Reviewed on Feb 03, 2026
Wonderful trip. We'll done, only a couple of things:
Didn't really need or want buffet breakfasts. We upgraded Hermitage buffet to table service Panarama Room was Excellent and way better than buffet. Auckland evening cruise was nice but the 3 course dinner only so so. Would have benn better at a nice restaurant afterwards. The Fable in Auckland was NOT up to our standards. AC barely effective, couldn't open windows, stale odor. Shower temp up and down.... On the plus side Azure in...
Read more

Wonderful trip. We'll done, only a couple of things:
Didn't really need or want buffet breakfasts. We upgraded Hermitage buffet to table service Panarama Room was Excellent and way better than buffet. Auckland evening cruise was nice but the 3 course dinner only so so. Would have benn better at a nice restaurant afterwards. The Fable in Auckland was NOT up to our standards. AC barely effective, couldn't open windows, stale odor. Shower temp up and down.... On the plus side Azure in Queenstown was WORLD CLASS!!

Hotel Review
Azur Lodge
Queenstown

We travel the world at best small inns etc. Azure is world class. Amazing villa and stunning window views with private deck. Staff was incredible and super friendly and helpful. Small bites, canapes, and breakfast was gourmet. Can't wait to go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Feb 09, 2026

Thank you for your feedback. It’s great to hear you had an overall good trip. Thanks again for travelling with us!

Local expert needed for New Zealand Adventure
New Zealand | Jan 9 - Jan 21, 2026

Gayle
Gayle T.
Ashburn, VA | Reviewed on Feb 01, 2026
My husband and I travel regularly and typically book our own travel, but wanted a local expert to assist with our trip to New Zealand and Michelle was fantastic. We gave her travel dates and a general idea of the itinerary we wanted. After a zoom call to get acquainted, she came back with a itinerary that was based on our requests. We took some time to review and discuss, made a few changes, and the trip was booked. We did not have to spend hours online evaluating possibilities, or wonder if... Read more

My husband and I travel regularly and typically book our own travel, but wanted a local expert to assist with our trip to New Zealand and Michelle was fantastic. We gave her travel dates and a general idea of the itinerary we wanted. After a zoom call to get acquainted, she came back with a itinerary that was based on our requests. We took some time to review and discuss, made a few changes, and the trip was booked. We did not have to spend hours online evaluating possibilities, or wonder if the selections would meet our expectations.
We enjoyed a variety of accommodations and experiences, all with a unique flavor of New Zealand, which was our goal. The weather created a need to change some of our plans and Michelle was easy to contact and available to recommend changes in the time frame we needed.
We prefer not to be tightly booked, and so had much time to explore on our our own in addition to the activities scheduled by KimKim.
The travel book provided was a step by step itinerary that was extremely helpful as we navigated different modes of transportation including rental cars. tour buses and ferries. It provided directions to pickup/meeting points so that we were easily on our way moving from one spot to another.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 01, 2026

Thanks so much for sharing your feedback, Gayle. It was a pleasure working with you on this trip and I am so pleased to see that you noticed the value of our local knowledge in planning and booking a trip like this. Happy future travels with Kimkim!

Monika created an extraordinary New Zealand t...
New Zealand | Jan 14 - Jan 28, 2026

Jamie
Jamie M.
Chicago, IL | Reviewed on Jan 29, 2026
Monika created an extraordinary New Zealand trip that felt perfectly tailored to us. She truly listened to our interests, spectacular nature, unique experiences, and a thoughtful pace and designed an itinerary that showcased the best of the South Island’s beauty. Every detail felt intentional rather than generic, with a wonderful balance of adventure, culture, and relaxation. One of the most unforgettable highlights was the overnight cruise on Doubtful Sound. Waking up surrounded by... Read more

Monika created an extraordinary New Zealand trip that felt perfectly tailored to us.

She truly listened to our interests, spectacular nature, unique experiences, and a thoughtful pace and designed an itinerary that showcased the best of the South Island’s beauty. Every detail felt intentional rather than generic, with a wonderful balance of adventure, culture, and relaxation.

One of the most unforgettable highlights was the overnight cruise on Doubtful Sound. Waking up surrounded by misty fjords, waterfalls, and complete silence was magical and remains one of the most memorable travel experiences we’ve ever had.

Throughout the trip, Monika was responsive, flexible, and genuinely invested in making everything seamless, even when plans shifted due to weather. Thanks to her expertise and care, we experienced New Zealand in a deeply personal and meaningful way.

We couldn’t recommend Monika more highly.

Hotel Reviews
Doubtful Sound Overnight Cruise - Southern Secret

The Doubtful Sound overnight cruise on the Southern Secret was absolutely unforgettable and one of the highlights of our New Zealand trip. The scenery was breathtaking—towering fjords, waterfalls, and an incredible sense of peace and remoteness. Spending the night in the sound and waking up to misty mountains and complete stillness was magical. The crew was warm and knowledgeable, the food excellent, and the cabins comfortable. A truly special experience that we would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown House Boutique B&B
Queenstown

Queenstown House B&B was the highlight of our stay in Queenstown and truly one of the best accommodations of our entire trip. The views were absolutely stunning—waking up to panoramic scenery over Lake Wakatipu and the surrounding mountains was unforgettable. The hosts were warm, welcoming, and incredibly attentive, making us feel at home from the moment we arrived. An added bonus was the wine tasting experience, which was both fun and thoughtfully curated—such a special touch that made our stay feel even more unique and personal. We couldn’t have asked for a better place to stay in Queenstown and would highly recommend Queenstown House B&B to anyone looking for comfort, beauty, and genuine hospitality.

Authenticity & Character
Location
Perfect!
Staff
Cleanliness & Comfort
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 29, 2026

Hi Jamie, Patrick and Jack !

Thank you so much for your kind words! Reading your message truly made my day. I’m thrilled to hear that the trip felt so personal and that you enjoyed highlights like the Doubtful Sound overnight cruise — it’s such a magical place.

It was a pleasure designing your itinerary and making sure everything flowed smoothly, and I’m so happy it all came together for you. Your thoughtful feedback means the world, and I really appreciate you taking the time to share it.

Wishing you many more unforgettable adventures ahead!

Warm regards,
Monika

This was an amazing trip!
New Zealand | Jan 19 - Jan 28, 2026

Jessee
Jessee H.
Denver, CO | Reviewed on Jan 29, 2026
This was an amazing trip! Milford sound and is an absolute must see for anyone going to the South Island. Clyde was a beautiful hidden gem and Oliver’s lodge was very cool. Lake Tekapo was a blast and I would definitely add a helo trip to the Mt Cook area if you have the time. Kaikoura was so much fun with the ocean and the mountains all at the same place. Golfing is so easy and cheap in New Zealand. There is virtually no one on the courses!! Jet boats on the Shotover River is a must! Read more

This was an amazing trip! Milford sound and is an absolute must see for anyone going to the South Island. Clyde was a beautiful hidden gem and Oliver’s lodge was very cool. Lake Tekapo was a blast and I would definitely add a helo trip to the Mt Cook area if you have the time. Kaikoura was so much fun with the ocean and the mountains all at the same place. Golfing is so easy and cheap in New Zealand. There is virtually no one on the courses!! Jet boats on the Shotover River is a must!

Hotel Reviews
Olivers Lodge
Clyde
Authenticity & Character
Location
Staff
Amazing hospitality! Andy will take care of you!
Cleanliness & Comfort
The Fairways at Ocean Ridge
Kaikoura

The apartments are amazing! Laundry was available, perfect after a couple of weeks on the road. I would rent this place for a month and live happily!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shakespeare B&B
Te Anau

So close to anything you need in Te Anau!

Authenticity & Character
So much character!
Location
Staff
Liz and Nathan were absolutely great hosts!
Cleanliness & Comfort
Activity Reviews
Jet Boat the Shotover River
Jet Boat the Shotover River
Queenstown
Quality of Experience
Guides, Drivers and Staff
Transport
Walk the famous Milford track and cruise on Milford Sound (day tour from Te Anau)
Walk the famous Milford track and cruise on Milford Sound (day tour from Te Anau)
New Zealand

Watch out for Sandflies!!! Bug spray and cover those ankles!!

Quality of Experience
Food
Perfect! The bag of food kept going!
Guides, Drivers and Staff
Roo did a great job and took care of us all day!
Transport
Eco Zip Line Kaikoura
Eco Zip Line Kaikoura
Kaikōura

This is a must! So much fun and the views are spectacular!!

Quality of Experience
Guides, Drivers and Staff
Charlie and Olive were great!!
Transport
Cycle the wineries - Gibbston Valley
Cycle the wineries - Gibbston Valley
Queenstown

Cycling through the Gibbston Valley wineries was a fun and exciting experience, though it had its challenging moments. The suspension bridge was a bit nerve-wracking due to its narrow width, but taking it slow and steady helped. We appreciated the E-bikes as the trails were quite steep in places. We visited three wineries and enjoyed each of them, particularly the relaxed and cozy atmosphere at Gibson Tavern with their delicious stone-baked oven pizzas. Overall, it was an enjoyable day amidst beautiful vineyards!

Te Anau Glowworm Caves
Te Anau Glowworm Caves
Te Anau

Visiting the Te Anau Glowworm Caves was a unique experience! While it wasn't a lengthy activity, it served as a delightful icebreaker, especially with such unique views. Although the cave tour itself isn't the centerpiece of Te Anau, it complements the region's beauty and outdoor offerings quite nicely.

Skyline Queenstown Gondola ride
Skyline Queenstown Gondola ride
Queenstown

The Skyline Gondola in Queenstown is a must-do activity! It provided a fantastic opportunity to get a panoramic view of the town and its breathtaking surroundings. It was a perfect, leisurely experience for our first day in Queenstown, especially since we were still feeling a bit jet-lagged from the flight. Highly recommended for anyone visiting the area!

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Feb 05, 2026

Thanks for your review, it sounds like you really had a blast in the South Island. I hope we see you back here again some time for the North - there are some great golf courses there too! Michelle

Monika at Kim Kim did a wonderful job putting...
New Zealand | Jan 12 - Jan 23, 2026

I
Iris W.
Chicago, IL | Reviewed on Jan 24, 2026
Monika at Kim Kim did a wonderful job putting together a vacation with the places and experiences we had prioritized. She was available when we had questions. She also placed us in great hotels. The cities we went to included Queenstown, Wanaka, Auckland, Christchurch, and we spent time hiking and boating at the Franz Josef Glacier and hiking in Arthur's Pass. Milford Sound is a must see and flying over it is spectacular. I would recommend time in all of these places. We were only in... Read more

Monika at Kim Kim did a wonderful job putting together a vacation with the places and experiences we had prioritized. She was available when we had questions. She also placed us in great hotels. The cities we went to included Queenstown, Wanaka, Auckland, Christchurch, and we spent time hiking and boating at the Franz Josef Glacier and hiking in Arthur's Pass. Milford Sound is a must see and flying over it is spectacular. I would recommend time in all of these places. We were only in Auckland 1 day b/c our plane landed there. The countryside in New Zealand is diverse and beautiful. Our outfitters and guides were universally excellent. We also visited the glow worm caves which is a unique and wonderful experience. You need to be able to kayak to do this. Wanaka winery tours gave us a wine tasting experience we will never forget. I would also recommend the Trans Pine train ride across country. Be aware if you want to hike Arthur's Pass the trailheads are between 10-12 kilometers away. We ended up hitching to get there and back. Our visit was 2 weeks and we spent time on both North and South Islands which I would recommend with their unique aspects.

Hotel Reviews
Auckland City Hotel
Auckland
Regent of Rotorua
Rotorua
Christchurch City Hotel
Christchurch
The Dairy Hotel Queenstown
Queenstown
Mt Cook Lodge & Motels
Canterbury
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 29, 2026
Hi Iris & Susan - thank you so much for your wonderful feedback! For Arthur’s Pass National Park, the best option is to start at the Visitor Centre next to the train station — they have maps and up-to-date information about the hikes, and the staff are super friendly and helpful. We’ll make sure to highlight this information in the travel document next time so it’s easy for future travelers to plan their hikes. I’m so glad you enjoyed all the highlights, from Milford Sound to Mt. Cook, the... Read more

Hi Iris & Susan - thank you so much for your wonderful feedback!

For Arthur’s Pass National Park, the best option is to start at the Visitor Centre next to the train station — they have maps and up-to-date information about the hikes, and the staff are super friendly and helpful. We’ll make sure to highlight this information in the travel document next time so it’s easy for future travelers to plan their hikes.

I’m so glad you enjoyed all the highlights, from Milford Sound to Mt. Cook, the Glowworm Caves, and the TranzAlpine train ride. It was a pleasure tailoring this trip to your interests and making sure it hit all the right notes!

Warm regards,
Monika

You Won't Be Disappointed!
New Zealand | Jan 12 - Jan 23, 2026

susan
susan s.
Chicago, IL | Reviewed on Jan 24, 2026
This is one of those trips that will forever stay with me. The beauty of the land, the vast differences in experience from one place to the next, the cleanliness and consciousness in environment, and the kindness of the people everywhere is what really made this trip stand out. Our guides, as well as our drivers were fantastic! Highlights: Mulford Sound (beautiful waterfalls, seal and dolphin sightings), and a highly recommended plane ride over the mountains when returning to Queenstown. ... Read more

This is one of those trips that will forever stay with me. The beauty of the land, the vast differences in experience from one place to the next, the cleanliness and consciousness in environment, and the kindness of the people everywhere is what really made this trip stand out. Our guides, as well as our drivers were fantastic! Highlights: Mulford Sound (beautiful waterfalls, seal and dolphin sightings), and a highly recommended plane ride over the mountains when returning to Queenstown. FYI, -The drive is long (winding roads that could impact a weak stomach), but well worth the trip. Also, Mt. Cook, the Tasman Glacier Cruise, the Glowworm Caves (near Rotorua), Wai-O Tapu’s geothermal activity/mud pool, and the very scenic TranzAlpine train ride from Christchurch to Arthur’s Pass, are all well worth seeing. If you like hiking, Arthur’s Pass has some great trails, but beware, the distance from the train station to any of the well known trails is quite a hike in itself (and not too scenic by the main road), so plan on getting a ride to the trail if possible.

Kudos to KimKim (and more specifically, Monika), for customizing this trip in a way that hit all of our specifications and needs. If NZ is on your bucket list, go for it while you can. You won’t be disappointed!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 30, 2026
Hi Susan & Iris - thank you so much for your wonderful message! I’m thrilled to hear that your trip left such a lasting impression and that you enjoyed the incredible diversity of New Zealand — from Milford Sound to Mount Cook, the TranzAlpine train, and all the unique experiences along the way. It sounds like you really made the most of every moment! I’m so glad the itinerary worked well for you and that the guides and drivers helped make the trip seamless. Your tips about driving, hiking,... Read more

Hi Susan & Iris - thank you so much for your wonderful message! I’m thrilled to hear that your trip left such a lasting impression and that you enjoyed the incredible diversity of New Zealand — from Milford Sound to Mount Cook, the TranzAlpine train, and all the unique experiences along the way. It sounds like you really made the most of every moment!

I’m so glad the itinerary worked well for you and that the guides and drivers helped make the trip seamless. Your tips about driving, hiking, and trail access are super helpful for future travelers too.

It was truly a pleasure designing this journey for you, and your kind words mean so much. Thank you again for taking the time to share your experience — and yes, I completely agree, New Zealand is one bucket-list destination not to miss!

Warm regards,
Monika

Mel climbed a mountain with me. Wonderful. ...
New Zealand | Jan 12 - Jan 19, 2026

R
RUSSELL Y.
Canada | Reviewed on Jan 20, 2026
Mel climbed a mountain with me. Wonderful. The helicopter couldn’t go due to weather, but the backup plan was great. Overnight cruise was a highlight of the year. Dave, our captain, Mikey, our chef, and Anna were all great as were the other guests. Lobster catch turned into dinner as did our fish from our fishing efforts. All was great. Read more

Mel climbed a mountain with me. Wonderful. The helicopter couldn’t go due to weather, but the backup plan was great.

Overnight cruise was a highlight of the year. Dave, our captain, Mikey, our chef, and Anna were all great as were the other guests. Lobster catch turned into dinner as did our fish from our fishing efforts.

All was great.

Hotel Reviews
The Rees Hotel
Queenstown

The Rees Hotel was exceptional. It's one of the nicest hotels I've ever stayed in, with an unbeatable view and surprisingly spacious rooms. The quality and comfort made it a perfect stay.

Distinction Luxmore Hotel
Te Anau

The Distinction Luxmore Hotel was decent considering it's situated in a small town. The location was ideal for walking around, and it met our expectations for that kind of setting.

Monte Christo Winery
Clyde

Staying at the Monte Christo Winery was both elegant and fun. We thoroughly enjoyed the ambiance that the winery offered, adding to the pleasure of our overall trip.

Activity Reviews
Milford Sound - Coach, Cruise and Walk from Te Anau
Milford Sound - Coach, Cruise and Walk from Te Anau
Te Anau

The Heli Hike on the Kepler Track was unfortunately canceled due to weather conditions. They informed us very close to pick-up time, but I appreciated the understanding and professionalism. They provided three alternative options, and I chose a different track which turned out to be a beautiful hike. It was a long enough trek surrounded by scenic landscapes—gorgeous rivers, rapids, waterfalls, and towering trees, along with informative details about nature. It was a fulfilling and enjoyable day despite the initial disappointment.

Queenstown Wine Sampler tour (half day)
Queenstown Wine Sampler tour (half day)
Queenstown

The wine tasting around Queenstown was delightful and quite fun. Although we found ourselves in the Pinot Noir region, which meant fewer Sauvignon Blanc options, the experience still came with its own charm and surprise. The group was engaging, adding an extra element of fun to the tasting. In the end, we enjoyed the experience and the story we could tell friends back home.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jan 21, 2026

Thanks for your review and feedback, I will pass on to Fiordland Expeditions , they will be as thrilled as I am to know this was the highlight of the year!

Amazing trip!
New Zealand | Jan 3 - Jan 16, 2026

S
Sarah C.
Newark, NJ | Reviewed on Jan 19, 2026
Our trip to New Zealand was a huge success thanks to the guidance and help of Monika. I had only the vaguest of ideas of where I wanted to go and what to do once there. Monika took my ideas and curated an unforgetable experience for me and my daughter. The planning was flawless -- no issues with hotels, car or activity bookings. She was also timely and helpful answering our questions while we were in New Zealand. Thanks Monika!!!!! Read more

Our trip to New Zealand was a huge success thanks to the guidance and help of Monika. I had only the vaguest of ideas of where I wanted to go and what to do once there. Monika took my ideas and curated an unforgetable experience for me and my daughter. The planning was flawless -- no issues with hotels, car or activity bookings. She was also timely and helpful answering our questions while we were in New Zealand. Thanks Monika!!!!!

Hotel Reviews
Fyffe Country Lodge
Kaikoura

We loved out stay at the Fyffe Country Lodge. Innkeeper Chris and Colin were welcoming and helpful. The location is beautiful and close to town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PurePod Greta Valley (Korimako)
Canterbury

What an amazing experience! The remote location made for a beautiful end to our New Zealand adventure. The drive there was a bit unnerving but doable, even in our tiny rental car. The cabin is well-appointed and we enjoyed cooking our dinner with the food we ordered before arriving. Highly recommended if you're looking for complete serenity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown Park Boutique Hotel
Queenstown

The hotel is lovely. Our room was spacious and had a view of the mountains. But what made our stay great was the staff. They went above and beyond for every need and request.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Headwaters Eco Lodge - Glenorchy
Glenorchy

A lovely hotel in a great location. The food is amazing -- fresh, local and imaginative.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galaxy Boutique Hotel Tekapo
Lake Tekapo

The room was clean and comfortable. The included breakfast was dismal

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Routeburn Guided Walk Full  Day
Routeburn Guided Walk Full Day
New Zealand

Our guide, Antonio, was amazing -- charming and knowledgable. It was a strenuous hike but well worth the effort. My one complaint is that the provided lunch was pretty unappealing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Progressive Māori Dinner Tour (kai safari)
Progressive Māori Dinner Tour (kai safari)
Christchurch

We loved our dinner tour with Gracy! He is engaging, knowledgable and charming. Highly recommended

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 29, 2026

Thank you so much, Sarah! I’m thrilled to hear you and your daughter had an unforgettable trip. It was a pleasure planning everything for you, and I’m so glad it all went smoothly.

Warm regards,
Monika

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.