Kimkim Trip Reviews for Peru

James did an awesome job. Due to bad weather conditions, we had to change to a different route and he met all my needs. The Choquequirao Trek was beautiful, my guide Noé was fit, knowledgeable and always in a good mood. The equipment was brand new and well suited for the trek. I was able to get a special diet during the trek and the food tasted very good. The cook and horseman worked really hard! I thank James for this five star experience in the Andes!

We had an amazing trip, all of our guides made us feel welcome and our experience will be lasting forever. I will highly recommend your services to my friends and will also engage your services again on another trip to South America. The price was right and the level of accommodation was perfect for the trip. Maybe a tent each would of been a little better after a long days hike. We also enjoyed the company of the photo crew, they were amazing. We were promised a copy of the photos and film of the trip, but have not received this. Thank you for your services on behalf of our group.

James is such a wonderful specialist and I had the best experience with him. Before, during, and after the trip, he was thorough in keeping contact and made sure that we were on the same page about all of our treks and events we were planning on doing while in Peru. He gave lots of tips about what to pack for a trip such as this one, a trek through the Andes. He went above and beyond all of my expectations; his encouragement and enthusiasm for planning and following through with this trip made the Peru adventure a life-changing experience for the better! He set us up with a tour company named "Peru Expeditions Tours" where we met Edwin and Eric Lliuya. Edwin was our official tour guide in Huaraz and the Cordillera Huayhuash. Edwin is a great tour guide who has lots of expert experience. I felt very safe and had such a fun time. Both hiking throughout the mountains and experiencing Peruvian culture changed my perspective on traveling and living, all due to James and Edwin. Working with James and the group at KimKim was the best option for traveling. I will definitely use KimKim again when I travel.

Everything was so awesome ..I'm so glad I met Kristy. She is did a great job:)

Our family’s trip to Peru was amazing, and a lot of the success is owed to our specialist Kristy. She was fully involved in our trip planning and spoke with my wife multiple times to answer all of our questions and help plan out a custom package. Upon arrival, she met us at the airport and ensured that every step of the way was taken care of. While in Peru, Kristy was always just a phone call away - she went above and beyond multiple times to ensure that our trip was smooth and a success. In several instances, she came to meet us to help and to ensure that our trip was the best. I can’t say enough good about the kimkim experience and our specialist Kristy - I am grateful for our experience.

The whole trip was amazing. Alexandra and Julio were very knowledgeable guides and both went out of their way to make our trip as pleasant and fun as possible. Machu Picchu was amazing and our guide made sure we got the best shots which is priceless taking into account how packed it was. Clara was super helpful and always ready to answer any questions and accommodate changes in our schedule. Thank you guys for making our trip to Peru such a memorable and special experience!!

Steve and Katy and the Aspiring Adventures team did a great job. They helped plan and set up a highly custom tour of Peru for us and really dealt with a lot of added complexity and changes when the weather impacted the original trek we had planned; and then when one of us had some health issues and had to change plans. Really appreciated their hard work and expertise. Very happy with the trip.

Our guides arranged by Aspiring Adventures (Arturo in Lima, Justino in Sacred Valley/Trek/Machu Picchu/Cusco, and Wilhelm for Mt. Biking) were all fantastic. Highlights:

In Lima, Arturo took us to the Central Market and we walked around and tried about 15-20 kinds of fruit that don't exist in North America, and then took us to a local place (we were the only tourists there) for a fantastic lunch. If you are a foodie, don't skip Lima and see if you can book Arturo.

Trekking was great, stunning, but at those altitudes actually quite hard--be aware. Even if you are in good shape hard to catch your breath.

Machu Picchu and the hike from there up Waynapicchu were fantastic. It is amazing that a place as celebrated at Machu Picchu can still exceed expectations. If you aren't trekking in, make sure to get in line for the bus by 4:30 or 5:00 am to miss most of the crowds and see the sunrise. (Our guide made sure we did and it was well worth it.)

We went Mt. Biking in Sacred Valley for a half day followed by a gourmet picnic in the most beautiful setting (all arranged by our guides). First time Mt. Biking for all of us. It was amazing. Route chosen was 90% downhill and exciting but manageable for first timers. Totally recommend (my 15 year old declared this day to be the best thing we have ever done on any trip.)

Aspiring Adventures also arranged for us to have a cooking class in Cusco at Marcelo Batata with Chef Jose. (http://www.cuscocookingworkshop.com/culinary-experiences/cooking-class-or-culinary-experience/) This was fantastic. We have had great experiences with cooking classes on other trips, but this was by far the most fun and interesting chef/teacher we have ever had.

Highly recommend Aspiring Adventures.

Or southern Peru trip was wonderful. The petroglyph field of Toro Muerto was amazing and the weather for the trip could not have been better. Our favorite places were the area surrounding Colca canyon (such as Sumbay Caves, Mollenpunko Caves, the viewpoint of the volcanoes, the reserve with the wild vicuñas and all the wildlife, including the wild flamingos) and the canyon itself with the Andean condors. Another favorite was Puerto Inca, staying at the hotel with the private beach surrounded by beautiful cliffs and lots of Inca and pre-Inca ruins. Our driver, Luis, did a wonderful job driving and taking care of the car and our guide, Alberto, picked fun places to break up the trip, such as olive stands and small churches. Our guide did seem more interested and engaged in the history around Arequipa and Colca Canyon. Towards the end of the trip he was more interested in his phone than the places or sites so we would explore the areas on our own mostly. Alberto did, through a friend, arrange a last minute change for us in our itinerary as we did decide to fly over the Nazca lines, which was very nice of him to offer to do so. Our guide for Lima, Narda, did an excellent job explaining the history, cultures, trends and politics of all of Peru and was very knowledgable on every subject. She did an amazing job and the driver, Juan Carlos, was excellent and very kind. Narda also pegged all of the food we would like to try and brought us to small food markets and food fairs that were amazing. Our itinerary was full of things to see and fairly fast paced so we did see a lot and most of what was on the itinerary. Clara did a good job arranging the trip at the last minute for us and there was only one miscommunication between us that was ironed out fine in the end. She fit in everything that I wanted to see and we ended up seeing almost all of it. There were some delays in communication over Kim-Kim but I realize that I would also go dark for periods when planning this trip because I was traveling during the time. Recommend the dinosaur footprints attraction more for children - but I am from an area with many dinosaur footprints so it is not such a novelty for me. It would have been nice to have more information about who the guides and drivers would be and how the transfers between places would happen but I also realize that I did not expressly ask for this information.

We just took three teenage boys on an adventure in Peru. We used KimKim to start the trip and Quechua Treks. I can not express what an amazing trip this was. James and Haley were amazing at changing details and getting the trip just right, and Quechua Treks were the best. From hotels, to amazing food, great adventures, and the best guides we have had on any trip. They were also extremely accommodating when we had to make a change mid trip. This was such an amazing company. We could not have done what we did without them. Thank you for making such an amazing memory for our family.

Everything was well organized and really personalized as well. I loved every minute of this trip. Thanks to Clara and the team for organizing such a fantastic experience!

Once again, another amazing trip with Quechua Treks. Their attention to detail is just amazing. Haley and James did a fabulous job planning the trip. Zac offered a great alternative route to our like that was spot on. Daniel, our guide, is a gem, took us around the Sacred Valley showing us some of the amazing locations in the Sacred Valley. Our hotel in Lamay, Nunu, was one of the best I have ever stayed at. Hiking Lares was a real joy with Daniel leading the way. The food Quechua Treks served us was worthy of a 5 star restaurant. I'm not sure how they managed to bake a cake at 14,000 feet without an oven, but that cake was one of the best I've ever had. Hot water bottles for our sleeping bags on the cold night was a great touch! Daniel also took us up to the Sun Gate at Machu Picchu, with amazing views of Machu Picchu. Many, many thanks to Haley, James, Zac, Daniel, Salvadore, Leo our chef, and the porters for making this such an amazing trip. I love to hike, and brought a friend with me that is a newbie hiker. Because this was such a great experience she wants to hike more and will be returning next year to Peru with her husband! And I'm bringing another friend to hike next July!

Clara and her entire team were outstanding to work with. They went above and beyond expectations to insure our trip unfolded without a hitch. We had an air travel problem that left us stranded, so a team member came and picked us up, and took us to temporary lodging. Behind the scenes, Clara took care of the chain reaction from the problem, so the trip continued along smooth for us--without a wrinkle in our general enjoyment. Her team also fixed a problem that I created. It was a misread of the itinerary in which I had wash done that I would have not been able to pick up. Her team picked up the wash and had it ready at a hotel in time for me to avoid losing a significant amount of my clothes. Our experience with Clara as our travel agent was excellent. She picked well thought-out details that enhanced our experience. Most of all, we could count on her to be there when we needed her. Bravo Clara, and thank-you for the stellar planning of a memorable trip to Peru!

I could not have asked for a more amazing experience on the Lares Trek! Our guide Daniel was phenomenal - it felt like traveling with a good friend. He was incredibly knowledgeable about the land, the history, and the people, and he kept the pace of our journey challenging yet rewarding. Our porters were lovely and our camp cook was an absolute artist. I couldn't believe the meals that were being served to us; they were easily worthy of very expensive restaurants in the US, and here he was cooking them up on a camp stove! The accommodations for the nights we weren't camping were also wonderful. I can't speak highly enough of Nunu Hotel in Lamay! Throughout the entire trip, Daniel made sure that we were doing things we wanted to do at the pace we wanted to do them, and he made optional itinerary change suggestions that really improved our experiences as well. I already want to go back and do another trek with this amazing crew!

Marseille in lima was great however she never showed the catacombs.

Alexandra in cusco was fantastic

Jose was a little stiff at first but got better

Amazing trip to Macchu Picchu with incredible history lesson by Luis! Trek around Ausangate was spectacular! Great food and better people!

We had an excellent guide, Jhon, and driver, Dantes. They made us feel safe, gave us local insight into the regions we were traveling and taught us a lot about the history and current events of the areas. The sites were diverse and marvelous. Our favorites were Kuélap and Cumbe Mayo but the other sites we saw were not far behind, such as the Sarcophagi of Karajia or Huaca de la Luna. We had a local guide for the Museo Reales de Sipan who did a wonderful job shepherding is through the museum in the limited time we had. The scenery is beautiful and every meal somehow was better than the last. Phima, Jhon and Dantes went above and beyond in their advice, recommendations and assistance for the trip.

The tours themselves were not bad but the specialist Clara should be avoided at all costs. Slow to respond, repeatedly failed to answer questions (or gave me incorrect information), and provided misleading descriptions (ex. My 2 day "kayak trip" was about an hour alone in a kayak with a guide and no group before being dropped off to travel by motorboat the entire trip). She sent me a list of things I'd need a long time after I'd left home, 2 days before the trek, so I couldn't get any of them. Please, please do not book with Clara.

Kimkim did not reply to emails. This was frustrating. James switched to Haley three weeks before the trip - we were not happy to have our specialist changed at the last minute without warning. We were disappointed in several aspects of the trip - neither James or Haley properly dealt with the following:
1. Informing us of luggage restrictions within Peru and our trip in particular
2. Informing us of the need for extra Peruvian currency in the small towns (and I asked about cash in advance)
3. Asking for and providing our seating preferences on domestic flights (no one wants a middle seat)
4. Informing us of the schedule/activities available at our resorts so that reservations could be made in advance to include limited enrollment tours and activities
5. The Inca Trail from the 104km point to Machu Picchu. This trail is very difficult - I was completely under-informed about the rigors of this hike (and I called and asked about it). James/Haley should understand their client base and plan accordingly -

Bottom line, I paid Kimkim/Quechua Treks a large sum of money and neither company met expectations.

Rolfi (Guide) was exceptional. His knowledge of the places we visited and his personality made for a memorable experience. He is easygoing, has a great sense of humor and was extremely flexible when we needed/wanted to make adjustments to the schedule. He was our guide when we arrived July 1st and our friend when we left July 7th.

Juan Carlos (driver) also took great care to make sure we got everywhere safely and even though his english is limited, we were able to have some good laughs.

Of course, we enjoyed the major sites/cities Rolfi took us to: Machu Picchu, Cusco, Ollantaytambo, etc. What we enjoyed most with Rolfi was when he took us off the "traditional tourist path" to local food and goods markets, restaurants, street food vendors, etc.

I would recommend anyone traveling to Peru to make sure Rolfi is their guide!

Where we do have issue is with the Kimkim - Quechua Treks relationship. We feel there are some areas where the trip could be enhanced - some of the little things that separate the good tour companies from the great tour companies. We paid Kimkim to connect us with a tour company and expected that company to be thorough in communicating all options, opportunities, etc. Naturally, these are issues specific to us and our travel experiences but I am certain many would have similar comments, namely:

1. When arranging the intra-country flights and train schedules, you should ask if travelers have a seating preference. On all internal flights, one of the seats was always a middle seat - very uncomfortable. You should have asked our seat preferences

2. Additional with number 1 above, you should advise price difference for various travel classes. Most people would not be opposed to a minimal upcharge for an upgraded, more comfortable class of travel

3. For meals that were included (we had 2 lunches at restaurants with Rolfi), we understand that alcoholic drinks are extra. However, you could include in the package pricing non-alcoholic drinks. It is one of those "little things" - if you charged me $5 - $10 more a day when we had a restaurant included meal and we could get water, tea, coffee, soda and not have to pay out of pocket, just makes sense. For the amount we paid for the trip, another $10 - $20 would not have been the difference between going and not going

4. With hotels you recommend, you should include an activity sheet for that property. We would have liked to know in advance all the available excursions @ Inketerra Pueblo Machu Picchu and Inketerra Amazonica, especially about the bear project excursion or at the Inketerra Pueblo. We missed out on a couple things we would have included. Knowing in advance helps planning for stays at the properties.

5. You should provide more specifics about baggage limitations for certain internal flights and limitations (train) for going from Ollantaytambo to Machu Picchu. Had we both done the hike from 104KM, there was no arrangement for bags to get to the hotel

6. We were advised we did not need much local currency almost everything was included. There were many places that took neither US dollars or credit cards so you need to review how you communicate the issue of cash needs.

Hoping these suggestions are helpful in improving your communications with future travelers. Overall, it was a fabulous experience. Rolfi is a tremendous asset to the company!

Please feel free to email or call if you would like to discuss any of these points further.

Fantastic travel planning by Clara and her team on our 15-day trip to Peru. They went above and beyond by helping us rearrange and rebook our schedule when our flight from Cuzco to Puerto Moldonado was cancelled because of weather conditions. They even helped up pick up our laundry and have it delivered to our hotel! I can't say enough good things about them. They helped make our trip to Peru amazing in every way.
We highly recommend them.