Kimkim Trip Reviews for Thailand

4.8
Based on 257 ratings
Read 257 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A huge thank you to Lacey and her entire team...
Thailand | Mar 14 - Mar 24, 2023

C
Christine Y.
Canada | Reviewed on Apr 02, 2023
A huge thank you to Lacey and her entire team for making our trip to Thailand so special. We had very little time to plan, so left all of the details to Lacey. She did not disappoint. Everything -- from the hotels, to tours, to guides, to drivers -- was wonderful and so well coordinated that we got to enjoy the short time we had to spend in such a wonderful country. We specifically enjoyed our private guides, Pom in Bangkok and Frankie in Chiang Mai, who made the trip particularly... Read more

A huge thank you to Lacey and her entire team for making our trip to Thailand so special. We had very little time to plan, so left all of the details to Lacey. She did not disappoint. Everything -- from the hotels, to tours, to guides, to drivers -- was wonderful and so well coordinated that we got to enjoy the short time we had to spend in such a wonderful country. We specifically enjoyed our private guides, Pom in Bangkok and Frankie in Chiang Mai, who made the trip particularly interesting for our entire family, including our two teenage boys. We would easy use Lacey and Exotic Voyages again and recommend them to friends and family, without hesitation.

Again, thank you, Lacey.

Hotel Reviews
The Sukosol Hotel, Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
U Chiang Mai Hotel
Chiang Mai

Loved this boutique hotel. Beautiful rooms, great location and wonderful drinks by the pool. The staff was also extremely friendly.

Authenticity & Character
Location
Right in the center of the old city in Chiang Mai.
Staff
They were so friendly.
Cleanliness & Comfort
Avani+ Mai Khao Phuket Suites
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Regency Bangkok Suvarnabhumi Airport Hotel (Ex: Novotel Bangkok Suvarnabhumi)
Authenticity & Character
Location
Great for easy access to the airport.
Staff
Cleanliness & Comfort
The hotel is clean, but dated and in need of an update.
Activity Reviews
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Our guide Pom and our driver Sumit were excellent. Highly recommend both
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Encounter oriental gastronomy in Chiang Mai
Encounter oriental gastronomy in Chiang Mai
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Our guide, Frankie, was wonderful!
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 07, 2023

Hi Christine,
Many thanks for your valuable feedback on your experience, from which we could learn a lot to bring the better services for our future travelers.
I look forward to assist you with your next plan to Asia soon. Feel free to reach out to us anytime :)
Warmest regards,
EV Team

Prompt, knowledgeable and friendly service
Thailand | Mar 24 - Mar 31, 2023

Sven
Sven D.
Kuwait | Reviewed on Apr 02, 2023
Lacey was always very quick to answer and provided excellent service. She custom made an itinerary based on exactly what we requested. Local guides were helpful, at our service, and provided many helpful tips and guided our trip marvelously. We did need to check about being notified of flight changes within the itinerary as we were not the ones who had actually booked the flights. Hotel selections went from good, to better, to amazing. Read more

Lacey was always very quick to answer and provided excellent service. She custom made an itinerary based on exactly what we requested. Local guides were helpful, at our service, and provided many helpful tips and guided our trip marvelously. We did need to check about being notified of flight changes within the itinerary as we were not the ones who had actually booked the flights. Hotel selections went from good, to better, to amazing.

Hotel Reviews
W22 by Burasari
Bangkok

Friendly service, stylish boutique hotel close to Chinatown. The rooms and housekeeping were fine. Corridors were not airconditioned, so they got quite warm. There is a very cool motorcycle museum on the ground floor. Breakfast selection was serviceable but not great. Coffee could have been stronger.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thai Akara - Lanna Boutique Hotel
Chiang Mai

Great looking property. Rooms were huge - ours was adjacent to the pool. Service throughout was great and breakfast had a very good selection. The pool bar, for being a hotel bar, was very reasonably priced. The location was also amazing for the night market, and being within the "old fortress walls" meant the hotel was in the heart of the area, handy for the weekend night market.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cape Panwa Hotel
Phuket

Both a pool and lovely private beach! Breakfast selection was huge, although if you want an americano (or any coffee other than the regular drip) you have to pay extra. Many restaurants on site, and the free shuttle between the hotel and sister property was very handy. More food selection in town, including nightly street food vendors. The location is ideal, especially if you're looking for a quieter spot. I didn't check on diving, but there are many excursions the hotel can help you book.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Elephant Jungle Sanctuary (Afternoon session)
Elephant Jungle Sanctuary (Afternoon session)
Chiang Mai

This is a life-changing activity! The ride there was long, and the road up to the sanctuary is a bit rough and winding, but it is well worth it! We learned how to greet elephants, then fed, bathed and helped put more mud on them (this helps prevent sunburn and helps them cool down!) We would have appreciated knowing we were in a red-truck taxi and not the airconditioned van. These are simply amazing creatures and your support helps to keep their sanctuary going. And NO RIDING!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Letting us know it is a red-truck taxi, no AC. And that it is a long trip there.
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 07, 2023

Dear Sven,
Thank you very much for review, and we are so happy to welcome you in Thailand.
Your feedback are very helpful for us to improve ourselves, and I hope to assist you in your next plan to Asia!
From Hanoi with warmest regards :)

Thailand Adventures - Bangkok, Krabi and Phuket
Thailand | Mar 18 - Mar 26, 2023

Elisabeth
Elisabeth S.
Singapore | Reviewed on Apr 02, 2023
From the beginning Lacey pulled two vacation options for us. We settled on one and had a few revisions along the way. We were traveling with our 11 year old daughter and long time family friend visiting from the U.S. since we live in Singapore. I explained to Lacey the importance of 5-star accommodations and experiences. She did not disappoint. The suites and two villas were incredible!! She made sure we had first class private transportation and guides. The pre-arranged meals were out... Read more

From the beginning Lacey pulled two vacation options for us. We settled on one and had a few revisions along the way. We were traveling with our 11 year old daughter and long time family friend visiting from the U.S. since we live in Singapore. I explained to Lacey the importance of 5-star accommodations and experiences. She did not disappoint. The suites and two villas were incredible!! She made sure we had first class private transportation and guides. The pre-arranged meals were out of this world and authentic with personal touches. Our first guide - Toto - was so much fun and full of personality. He was a true delight. Our second guide in Krabi - Aos - was very knowledgeable about all of the local trees, plants and was amazing through our jungle and hot springs hikes. When we decided not to do the 3rd adventure in the afternoon (as we wanted to enjoy our villa and private pool) it was no problem at all. Our last days in Phuket, Lacey made a last minute change in our request of private boat and island hopping/cave adventures. It was unbelievable. The staff and guides were just warm and fun personalities, completely customizing our day into the sunset. Our transport on the last day escorted us all the way through the airport, ensuring our easy access to the airline. We cannot wait to use KimKim again for our next vacation!

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 07, 2023

Dear Elisabeth,
It is our pleasure to accompany your family to Thailand. Your smooth experience and great review are the best encouragement for our team to perform better in the future. I look forward to welcome you in Hanoi very soon!
All the best from EV team

Bangkok to Phuket
Thailand | Mar 24 - Mar 31, 2023

Lorraine
Lorraine H.
Kuwait | Reviewed on Apr 01, 2023
Lacy helped us plan our trip and she was extremely professional, timely, and flexible. Even while we were on the trip, she would let us know about changes in our air transport. We began our trip in Bangkok with our friendly and informative guide, Pom. He was amenable to adjusting to our energy levels, especially when it got very hot. Pom was a food expert and helped us find many delightful places. We loved our evening dinner cruise. It was the right atmosphere for us, Quiet, and great... Read more

Lacy helped us plan our trip and she was extremely professional, timely, and flexible. Even while we were on the trip, she would let us know about changes in our air transport.

We began our trip in Bangkok with our friendly and informative guide, Pom. He was amenable to adjusting to our energy levels, especially when it got very hot. Pom was a food expert and helped us find many delightful places.

We loved our evening dinner cruise. It was the right atmosphere for us, Quiet, and great food.

Mona in Chiangmai was a superb guide. She was the right balance of entertaining, encouraging, and good humored. Chiangmai was my absolute favorite.

The jungle elephant sanctuary was a once in a lifetime experience and highly ethical in their treatment of the elephants. Be prepared for a windy hot ride to get there, but the experience is amazing.

I’m not sure how many wonderful sunsets you can see in Phuket, but they were beautiful every day. The speedboat tour of the islands was a very long day, but worth it for all the beauty.

I can’t wait to go back again!

Hotel Reviews
Thai Akara - Lanna Boutique Hotel
Chiang Mai

Charming, quietly tucked in Chiangmai. This hotel is a little oasis. The staff was incredibly friendly and helpful.

Authenticity & Character
Location
Staff
Friendly and helpful
Cleanliness & Comfort
Soaking tub and we’ll appointed
W22 by Burasari
Bangkok

Charming and close to Chinatown with easy access to street food and shopping. The room had everything I needed, but the breakfast was just ok.

Authenticity & Character
Cute rooms
Location
Close to shopping and food
Staff
Very helpful
Cleanliness & Comfort
Breakfast could have more options
Cape Panwa Hotel
Phuket

Absolutely perfect! Easy beach access, great buffet, and the hotel provided shuttles to shopping and street food vendors. The staff was always ready to help and incredibly friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok

Amazing food, views, very friendly staff. The best mango sticky rice I had on this trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Charming and lovely! The James Bond boat was comfortable but not easy to get in and out of. The markets were very cute but a bit higher in price than China Town.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

One of my favorite adventures! The variety of food and authenticity was delicious. Our guide, Pom, knew many local distinct dishes. Some of the best chicken satay! Ending at the small roof top bar was lovely 🥰

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Charming Night And Night Street Food Tasting
Charming Night And Night Street Food Tasting
Chiang Mai

By far my favorite street food experience! Less busy than Bangkok and more delicious! Best pad Thai on the trip and Mona, our guide, was an excellent care taker. This also included a charming small wat that truly revealed local culture as a favorite spot for family photos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Afternoon session)
Elephant Jungle Sanctuary (Afternoon session)
Chiang Mai

I can’t even articulate how amazing this adventure was! The taxi ride wasn’t my favorite after being in air conditioned vans, but…the elephants 😍

Quality of Experience
Food
It was OK. Not fine cuisine.
Guides, Drivers and Staff
The guides at the park were lovely.
Transport
The ride was hot and uncomfortable
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2023

Dear Lorraine,
We're glad to know that you enjoyed your Thailand trip and thank you for sharing your review with other travelers. Khun Pom and khun Mona are always of the best Thai guides we have and we were so happy we had them to assist you when you were in Thailand. We look forward to accompany you all in your next trip to Southeast Asia!
From EV team :)

We would highly recommend Lacey from Kimkim, ...
Thailand | Feb 21 - Mar 17, 2023

J
Jane k.
United Kingdom | Reviewed on Mar 21, 2023
We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary. Read more

We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary.

Activity Reviews
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

When we were picked up from our hotel we were given a menu to choose the food we wanted to cook, then we were taken to the market to buy the food. The venue was excellent and the guide and his support team made our day. Even if you don't cook or like cooking you would find it difficult not to enjoy this experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi Island By Joining Speedboat
Phi Phi Island By Joining Speedboat
Krabi

We saw some beautiful islands, beaches and coves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

A really fun and different day out

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hua Hin - Kanchanaburi sightseeing
Hua Hin - Kanchanaburi sightseeing
Thailand

It is weird to say that going to the war cemetery, the death museum and learning more about how the bridge over the river Kwai was built would be an enjoyable experience. It was and we would recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 22, 2023

Hi Jane,
Thank you very much for your detailed and valuable feedback!
It was my great pleasure to assist you with this memorable trip, and we hope to accompany you next time!
Warmest regards,
Lacey

Great Exeperience
Thailand | Feb 24 - Mar 4, 2023

T
Tina N.
Houston, TX | Reviewed on Mar 19, 2023
We had a fantastic time all-around and appreciate Lacey's services putting together an excellent itinerary. All of the activities booked were great, we wished we had a little more time in Bangkok to experience more (maybe next time). Our guide A in Bangkok was awesome - she thought of everything but wasn't overbearing, we will miss her dearly. All of the transportation (cars/flights) booked were great, everyone was punctual and was easy to find. Our favorite hotel was Naka Phuket - we... Read more

We had a fantastic time all-around and appreciate Lacey's services putting together an excellent itinerary.

All of the activities booked were great, we wished we had a little more time in Bangkok to experience more (maybe next time). Our guide A in Bangkok was awesome - she thought of everything but wasn't overbearing, we will miss her dearly. All of the transportation (cars/flights) booked were great, everyone was punctual and was easy to find. Our favorite hotel was Naka Phuket - we would absolutely stay here again, it was serene and the views were amazing and it wasn't too far from Bangla Night Market. We enjoyed SO in Bangkok and Melia in Chang Mia as well - we would stay here again but would also be open to staying at other places. In regard to Novotel, while we can appreciate the proximity and convenience - we would not stay here again. The room had a very bad smell, the mattress was uncomfortable, and mosquitos/bugs were everywhere.

High-level of things that were booked for us: railway market, floating market, street food tour, temple visit, yacht to phi phi islands.

Would 100% utilize KimKim services again - Lacey was very responsive before and during the trip.

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 20, 2023

Hi Tina,
Thank you very much for your valuable feedback! Such a great motivation for us and helps us a lot to improve ourselves. I hope to have a chance to welcome you in Vietnam and other destinations in South East Asia soon in the future.
All my best,
Lacey

Responsive, professional travel planning for southeast Asia
Thailand | Feb 17 - Mar 5, 2023

Willliam
Willliam F.
United Kingdom | Reviewed on Mar 12, 2023
Seldom have my wife and I experienced such a well-organized trip as we did on our 18-day journey to Cambodia and Thailand. Our local travel specialist, Lacey Ngo, was tireless in proposing options of things to see and do and places to eat and sleep. She promptly responded to our many questions, regardless of time of the day or day of the week. She professionally accommodated our many requests to add and delete items on the itinerary. We were very impressed by the knowledge and helpfulness of... Read more

Seldom have my wife and I experienced such a well-organized trip as we did on our 18-day journey to Cambodia and Thailand. Our local travel specialist, Lacey Ngo, was tireless in proposing options of things to see and do and places to eat and sleep. She promptly responded to our many questions, regardless of time of the day or day of the week. She professionally accommodated our many requests to add and delete items on the itinerary. We were very impressed by the knowledge and helpfulness of our guides, generally pleased with our hotels and amazed by the variety of experiences Lacey recommended for our enjoyment. We would most definitely recommend her as a local travel specialist to anyone traveling to southeast Asia.

Activity Review
Siem Reap Countryside by Jeep
Siem Reap Countryside by Jeep
Siem Reap

This tour was a highlight of our recent trip to Cambodia. We were very pleased with our driver and with our guide, Hong. They showed us a variety of places - a local produce and fish market, a family farm, a rice wine distillery, an oyster mushroom farm, a buddhist temple, a lotus pond. Hong was a very personable, outgoing guide. Her English was excellent. She shared her experiences growing up in a fisherman's family with a mother who spent all day selling the fish at the local market. She thoughtfully answered our many questions. She and the driver made detours and spontaneous stops to help us to better understand this part of Cambodia's countryside. We concluded the tour with a sunset picnic surrounded by rice fields. Magic.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Mar 14, 2023

Hi William,
It was my great pleasure to accompany you and your wife in this trip. Can't thank you enough for your valueable feedback and motivation.
Hope you see you soon in Vietnam!
Warmest regards,
Lacey

16 Day Thailand Grand Tour
Thailand | Feb 9 - Feb 24, 2023

C
Cindy A.
Canada | Reviewed on Mar 03, 2023
Bangkok: Ramada Plaza Menam Riverside = great, modern highrise hotel, excellent breakfast buffet.
Guide for Bangkok and River Kwai (4 days) = Chanphen ("Toon") was EXCELLENT.
Favourite Bangkok sites = ride in Bangkok Canal and Night Food tour by TukTuk. The food and flower markets were very interesting. The palaces and temples were beautiful BUT were maybe too much to see in 2 days.
Less favourite things = Asiatique Shopping Complex was disappointing as many shops had not reopened after...
Read more

Bangkok: Ramada Plaza Menam Riverside = great, modern highrise hotel, excellent breakfast buffet.
Guide for Bangkok and River Kwai (4 days) = Chanphen ("Toon") was EXCELLENT.
Favourite Bangkok sites = ride in Bangkok Canal and Night Food tour by TukTuk. The food and flower markets were very interesting. The palaces and temples were beautiful BUT were maybe too much to see in 2 days.
Less favourite things = Asiatique Shopping Complex was disappointing as many shops had not reopened after the pandemic. The weekend market is definitely not something I would recommend. The items were junky and the shops were all repetitive. We WERE lucky to have lunch at Guay New Kua Gai restaurant - Michelin star!

Rom Hub Train Market was interesting to see but the Taka Floating Market was even better!
The long tail boat ride to the River Kwai Jungle Rafts Floating Hotel was very scenic.
River Kwai: The Floating Hotel was rustic, quiet and good for a short stay. Not much to do there. We were there 2 nights. Our visit to the lava cave was a welcome activity away from the resort.
The food was very good.
Returning to Bangkok - The Bridge, museum , and cemetery on the River Kwai were "must see" historical sites.

Chiang Mai: Rimping Village Hotel (3 nights) had wonderful rooms and breakfast buffet.
Our very best excursion was to the elephant sanctuary. We did not want to leave!
The white water rafting that followed was a fun adventure. It was not a physical challenge yet had some thrilling moments.
Our guide for our remaining time in Chiang Mai and Chiang Rai was Jeda. She was also EXCELLENT.
Doi Inthanon National Park was not a "must see". It was not a hike but a stroll and rather unremarkable.
The pagodas and gardens were lovely but it was a long way to go for just that.

The Thai cooking class at Bann Hong Nual was a highlight. Even the two males in our group had fun. Umporn, our instructor, was very lovely and engaging. We would do this again.

Chiang Rai: Imperial River House (2 nights) = very nice rooms and great buffet breakfast.
We stopped at more temples and pagodas on our drive to Chiang Rai. Our interest was waining by then...until we visited Was Wrong Khun (aka The White Temple) was absolutely stunning. It was a "must see".
The visit to the tea plantation was interesting. The visit to Doi Mae Salong , Chiang Saen, and The Golden Triangle were unremarkable.

Krabi: Peace Laguna Resort (4 nights) = a rather run-down hotel. The rooms were not clean and the linens were stained and old. The most disappointing accommodation in all. Fortunately, the breakfast buffet was good.
Phi Phi Island Excursion was not good. Hoards of people in the water and on the island "walk". We would not recommend this.
The Rain Forest Discovery Tour did not meet our expectation. The rainforest, pools and waterfalls were not much to see. The Tiger Cave Temple on our way back to the hotel was ok but not a highlight.
Krabi was a busy beach resort city which is great if you simply want to sit by a pool or go to the beach. Many good restaurants.
We had a great mix of activities and thoroughly enjoyed Thailand.

Hotel Reviews
Ramada Plaza by Wyndham Bangkok Menam Riverside
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Kwai Jungle Rafts Floating Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peace Laguna Resort
Krabi

not clean and was run down

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Supi Prach-Umpai

Our trip to Thailand was excellent! We did ev...
Thailand | Feb 15 - Feb 24, 2023

Ariana
Ariana L.
Puerto Rico | Reviewed on Feb 25, 2023
Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are... Read more

Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are a must.
Sutheeporn in Phuket, we did day trip tour to Khao Sok national park, experience was very good as well. We are very great full for choosing KimKim to plan our trip.

Activity Reviews
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Phuket

Our visit to Khao Sok was a bit different than what we thought it would be. Early morning they took us to the Tsunami memorial which was nice, then they had told us that we would do a 1h hike along with elephants and the took us to Wassana Elephant park... there was no hike, it was a place with 2 elephants tied up with chains to palm trees, they were skinny and dehydrated, a guy with a pointy spear made him do tricks like playing the harmonica, dancing and kicking coconuts. I had read al over the internet that if you were going to see elephants you should go to a sanctuary . I would've thought Kim Kim would know something like this. I strongly recommend to stop taking your customers to Wassana. Otherwise the monkey cave and bamboo rafting were really nice and fun. All pictures of khao sok on the internet show off the Damn, I thought we would see it.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were a little lost, the had to stop to ask for directions for almost every spot we went
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

We really enjoyed our trip to Angkor. Mr Vannak gave us a great tour. I would recommend every one who visits Cambodia to make this stop in siem reap.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

Our visit to the train market and floating markets were great and very fun. They did a stop at a sugar factory in between markets and we learned about the process of how they make sugar off coconuts. We ate at the floating markets and it was very tasty! Most shops had the same tourist market typical stuff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 01, 2023

Hi Ariana,

Thank you and glad to know you had a nice trip with us !
Thank you for your warm comments on our services. And thank you for choosing our company as your tour operator. I really appreciate your valuable feedback about the Wassana Elephant park, we will look into it and find other alternative activities. We do care about the elephant very much, we will never arrange this kind of elephant in the future. Thank you so much for your timely feedback .
Hope in the future you will travel with us again to explore more beautiful places!

 

Bangkok City Highlights Tour
Thailand | Jan 17 - Jan 20, 2023

A
Andrea M.
Gilbert, AZ | Reviewed on Jan 28, 2023

We used Kimkim to help us with a guide for our few days in Bangkok. Our guide "Jack" was most informative. We covered all the Bangkok highlights, Jim Thompson house, Flower Market, Grand Palace, Long tail boat ride, Wat Arun; Evening Tuk tuk food tour, Maeklong Railway and Damnoen Saduak Floating Market.
I thought Jack did a great job. He and the driver even took us to the airport and Jack made sure we got checked in and showed us where to go.
My ONLY suggestion would be, I would have preferred a different service provider for the Food Tour. Otherwise, I thought it was all great.

Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Feb 03, 2023

Hi Andrea,

Thank you and glad to know you had a nice trip with us !
Thank you for your warm comments on our services and your valuable suggestion about the Food Tour. We will find more providers and improve the food tour experience.
Hope next time you will book another tour with us again to explore other destinations.

Would Do It Again In A Heartbeat!
Thailand | Jan 6 - Jan 23, 2023

G
Gregory G.
Federal Way, WA | Reviewed on Jan 26, 2023
What a great trip! After three years of COVID lockdown, this was our first vacation. We spent 18 days in Thailand and Cambodia. It was an outstanding experience. We couldn't believe how smoothly things ran. Pickups were on time, the accommodations were great and the guides knowledgeable and funny. Being the independent travel sort in the past, we have planned most trips ourselves but figured after three years we would be rusty and we had never been to this part of the world before. Emilie... Read more

What a great trip! After three years of COVID lockdown, this was our first vacation. We spent 18 days in Thailand and Cambodia. It was an outstanding experience. We couldn't believe how smoothly things ran. Pickups were on time, the accommodations were great and the guides knowledgeable and funny. Being the independent travel sort in the past, we have planned most trips ourselves but figured after three years we would be rusty and we had never been to this part of the world before. Emilie Khautisen, our KimKim trip planner did an outstanding job of arranging transfers, hotels and guides. It's easy to forget how important this is. For example, in many popular areas, there was no parking available. Our driver would drop us and the guide off and pickup us up later - no hassles. In Thailand, our guide, Tui stayed with us until we got on the overnight train from Ayutthaya to Chiang Mai. It was late - 10PM and the train only stops at the station about 5 minutes. The train car numbers were in Thai. We would never have figured it out fast enough to avoid missing our ride. As it was, we had to run to the end of the train. Tui grabbed a bag and ran with us. This kind of help is invaluable. Local knowledge is priceless. We also had the flexibility to change the itinerary on the fly since it was just us, our guide and a driver most of the time.
We would highly recommend KimKim to anyone who wants a great travel adventure with minimum hassle!

Hotel Reviews
The FloatHouse River Kwai
Chang Wat Kanchanaburi

What an incredible place! We wish we had more time there. you get to the hotel by boat and are greeted with a cool drink upon arrival. The floathouses are tethered to the bank and to each other in the fast flowing river. They go up and down a bit when a boat passes by and there is just slight movement that gently rocks you to sleep. The restaurant was also excellent. What a nice place for a tropical vacation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aonang Princeville Villa Resort and Spa
Krabi

The hotel location is outstanding, right across the street from the beach and all scheduling for tourist attractions. It's very busy here, being a tourist town. The lobby, pool and restaurant are clean and inviting. The was even a complimentary afternoon Thai pancake bar available. That said, the hotel has seen better days. Our room on the third floor (no elevator) was comfortable and had a nice view of the pool but the housekeeping service left a lot to be desired. The shower was dirty, the shower drain was clogged, the toilet seat didn't fit the toilet and in the morning, if you like to take showers then, it's a challenge as the water turns off and on in spurts. The water pressure gets better in the afternoon. The most frustrating part though was getting the hotel to replace towels. We started out with two bath towels and two hand towels. We were there for four nights and each day, we had one less towel even though we went to the front desk about this several times. By the last day, we had one bath towel between us. Only on our last night did we get back to 4 towels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Housekeeping
Holiday Inn Bangkok Silom, an IHG Hotel
Bangkok

Comfortable room and great breakfast buffet.

Authenticity & Character
Location
Staff
Staff stored our luggage for two days while we were in Cambodia.
Cleanliness & Comfort
Treeline Urban Resort
Siem Reap

This is truly a five-star hotel. Outstanding comfort and a great cooked to order breakfast each morning. Beautiful swimming pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai

Very clean and comfortable and the staff was extremely helpful. The location is just across the river from the night market and there is another market nearby. Lots of street food available. There are even bicycles to check out if you wish.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chanalai Romantica Resort
Phuket

This place has a gorgeous, big crystal clear pool. The water was nice and cool. Important, given that Phuket can be very hot. It provides a nice respite from the bustle of the Pata Beach area which is very crowded. Our room was spacious and very comfortable. We were greeted with a welcome drink and ice cream and the staff arranged a city tour for us. This would make a great honeymoon place! This place was the best thing about Phuket for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Legend Chiang Rai Boutique River Resort & Spa
Chieng Rai

This is very large. Clean and quiet and the breakfast is great with an overview of the garden and river. There are even chairs to sit on by the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Kanchanaburi to Ayutthaya Historical City / Overnight train to Chiang Mai
Kanchanaburi to Ayutthaya Historical City / Overnight train to Chiang Mai
Thailand

There is a lot to see in Kanchanaburi and thanks to Tui, our guide, we got to see a good portion of it. Loved Erawan NP. The falls are gorgeous and the water felt great! The fish like to nibble at your toes. We visited the JEATH Museum and walked over the Bridge on the River Kwai and stood back as a train went by. We then drove to Hellfire Pass and visited the museum and the took the trail to the rock cut where the prisoners worked in horrific conditions. After that we stayed the night at the Floathouse Hotel which you get to by longtail boat. We also visited the jewelry and food markets. In the morning we got to visit a cave with a Buddhist shrine before setting out for Ayutthaya. In Ayutthaya, Tui explained the history of many of the temples and took us to a great street market. Later we shared a beer with her and our driver at a nice restaurant before heading off to the train station for our overnight train to Chiang Mai. She stay with us the whole time. Good thing she did as the train was an hour late (apparently this is common) and only stops for 5 minutes at the station. Our tickets listed the car numbers but unfortunately for us, they were written in Thai on the cars. Tui got us on the right car before the train left (it took some running with her grabbing one of our bags). We couldn't have done it without her.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 30, 2023

Hello Gregory,
thank you so much for your kind words and very much appreciated for the praise.
We are happy you have enjoyed your trip, we will pass it to our guides too.
Hope to welcome you again to South East Asia soon
Emilie

6 days in Bangkok!
Thailand | Jan 13 - Jan 18, 2023

Joanne
Joanne M.
Canada | Reviewed on Jan 19, 2023
I had an excellent 6 day trip to Bangkok. I was able to chose my budget, choose from 1/2 day & day tours, have transportation to & from the hotel & the assurance that Emilie would be able to answer any questions.
I enjoyed my stay at the Grand Sathorn, nice big room with bathtub, lovely staff, lots of choices at breakfast and wonderful rooftop pool.
I liked that I had a free day to orientate myself on arrival. I then enjoyed 3 tours. My tour guides Ping & Nana were kind, knowledgeable &...
Read more

I had an excellent 6 day trip to Bangkok. I was able to chose my budget, choose from 1/2 day & day tours, have transportation to & from the hotel & the assurance that Emilie would be able to answer any questions.
I enjoyed my stay at the Grand Sathorn, nice big room with bathtub, lovely staff, lots of choices at breakfast and wonderful rooftop pool.
I liked that I had a free day to orientate myself on arrival. I then enjoyed 3 tours. My tour guides Ping & Nana were kind, knowledgeable & took my wishes into consideration- I like to take lots of photos & they were very accommodating.
I would recommend Kimkim to anyone wanting to do a semi independent tour.

Hotel Review
The Grand Sathorn
Bangkok

I liked this hotel- I had a big room with a fridge & bathtub-bottled water was supplied daily. The breakfast buffet was diverse & the staff were very accommodating. The neighbourhood is relatively safe with local shops, laundry, massage places & a 7-11. The rooftop pool & patio were great. My only complaint was the smoking- one day there were people at the 4 corners of the pool on chaise loungers all smoking. I think there should be no smoking at poolside & maybe a dedicated area i a far corner of the patio.

Authenticity & Character
Big rooms
Location
Safe neighbourhood & near the river & the metro
Staff
Very cheerful & accommodating
Cleanliness & Comfort
Housekeeping was efficient
Activity Reviews
Mahachai and Mae Klong Markets Trainspotting & Amphawa Floating Markt
Mahachai and Mae Klong Markets Trainspotting & Amphawa Floating Markt
Bangkok

Fabulous trip-8 modes of transportation!! My tour guide Ping was excellent & knowledgeable & a delight to be with- the Amphawa market with the lifting of the awnings to let the train go by was the highlight! Lunch at the floating market was really good!

Quality of Experience
Knowledgeable guide
Food
Pad Thai & papaya salad! Very good!
Guides, Drivers and Staff
As above
Transport
Diverse-8 different transportation vehicles!
Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Loved this tour on the river & into the canals. Liked the temple we visited & the artists colony. Lunch was good & the the tour went to the reclining Buddha & the Grand palace-both are amazing!

Quality of Experience
Loved it- learned a lot!
Food
Good lunch
Guides, Drivers and Staff
Nana was excellent- knowledgeable, kind & accommodating
Transport
Long tail boat was great!
Flavors of Chinatown by Night
Flavors of Chinatown by Night
Bangkok

Loved this tour- was not sure what to expect. As it was so close to Chinese New Year there was lots of celebrations in the street. Food tasting was good- lived the soup!

Quality of Experience
Variety of sights seen
Quality of Experience
Variety of sights seen
Guides, Drivers and Staff
Ping was excellent & knowledgeable
Guides, Drivers and Staff
Ping was excellent & knowledgeable
Transport
Tuk tuk to Chinatown
Transport
Til tuk to Chinatown
Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 22, 2023

Hello Joanne,
it s great to hear you had a great time in Thailand with us. Our guides will be so happy to hear about that. Thank you for the kind review :)

amazing trip! 10/10 Dream trip
Thailand | Dec 27 - Jan 8, 2023

sarah
sarah p.
Austin, TX | Reviewed on Jan 17, 2023
amazing trip! 10/10
Our guides Lee and Tar were fantastic! They were both very knowledgeable. When our flights were changed Ashley are travel agent made the necessary changes quickly. Ashley checked on regularly via whatsapp to make sure our trip was smooth. Our guides would remind us of what was appropriate clothing to wear the next day, and when possible gave is your options. This trip was tailored to is perfectly, I only wish we could have stayed longer.
Read more

amazing trip! 10/10
Our guides Lee and Tar were fantastic! They were both very knowledgeable. When our flights were changed Ashley are travel agent made the necessary changes quickly. Ashley checked on regularly via whatsapp to make sure our trip was smooth. Our guides would remind us of what was appropriate clothing to wear the next day, and when possible gave is your options. This trip was tailored to is perfectly, I only wish we could have stayed longer.

Hotel Reviews
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

This was a great hotel. Very close to attractions and very walkable. The staff was very helpful and made fantastic dinner recommendations. The breakfast was good every morning, the pool really was spectacular and I enjoyed sitting in the library just to unwind.

Authenticity & Character
Felt very Colonial with the pool and library
Location
walkability to Watts and Gates
Staff
great restaurant recommendations, arranged cab rides
Cleanliness & Comfort
Great room, always clean and a turn down cookie on New Years Eve
True Siam Rangnam Hotel
Phayathai, Rajthevee, Province

Great little botique hotel in the heart of bangkok. Good breakfast, excellent staff but does require cash deposit for incidentals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Had a minor mechanical issue with our room, staff handled it quickly and professionally
Activity Reviews
Damnoen Saduak Floating Market Half Day Tour
Damnoen Saduak Floating Market Half Day Tour
Bangkok

We were able to add in the train market (based on timing) which was fantastic, Loved the floating market, we did some shopping via boat and land. Our guide (Tar) made suggestions as to what was a good price for goods.

Quality of Experience
Food
everywhere we went the food was amazing
Guides, Drivers and Staff
everyone was very helpful and worked with our mobility issues
Transport
clean well kept vans everyday
Join half day cooking class at Sompong
Join half day cooking class at Sompong
Bangkok

This was a great class. We made 4 dishes that were excellent. They also made sure there were no issues with the shellfish allergy our party has. Ashley had communicated it to the in advance and there we no problems. Loved the tiny recipe book to take home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 18, 2023

Dear Sarah,
Thanks so much for your review! I am so pleased to hear you had an incredible trip! It gives me a happy heart knowing that you now have great memories you will cherish for a life time <3
Looking forward to serving you in future trip to Thailand or other Indochina countries.
Best wishes!
Ashley

Thailand Honeymoon!
Thailand | Dec 18 - Dec 28, 2022

Kelsey
Kelsey S.
Lindenwold, NJ | Reviewed on Jan 12, 2023
Thailand was absolutely the highlight of our multi-country honeymoon experience. Every single day was unforgettable. The elephant sanctuary in Krabi is something I relive every day and need to go back to someday!! Railay Beach is absolutely breathtaking. It was such a cool experience riding up on the longtail boat! The Phi Phi Islands live up their expectation. And Patong was so much fun. Bangkok was a great way to end it! Seriously, best trip ever!!! Read more

Thailand was absolutely the highlight of our multi-country honeymoon experience. Every single day was unforgettable. The elephant sanctuary in Krabi is something I relive every day and need to go back to someday!! Railay Beach is absolutely breathtaking. It was such a cool experience riding up on the longtail boat! The Phi Phi Islands live up their expectation. And Patong was so much fun. Bangkok was a great way to end it! Seriously, best trip ever!!!

Hotel Reviews
Twin Lotus Resort and Spa
Ko Lanta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Century Park Hotel
Makkasan, Ratchathewi, Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhu Nga Thani Resort
Krabi

This hotel was everything. At first, after you ride up on the long tail boat, you don't know what to expect. But once you spend time on Railay, it exceeds expectations. It was a highlight of my trip. The surrounding areas and beaches are just incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Phuket Resort
Patong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bangkok bike tour 5 hours - Joint in tour
Bangkok bike tour 5 hours - Joint in tour
Bangkok

Great way to see parts of the city you would have never otherwise explored! And the boat rides were an added bonus!

Quality of Experience
Guides, Drivers and Staff
Transport
Speedboat Day Trip to the Phi Phi Islands
Speedboat Day Trip to the Phi Phi Islands
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket - Phang Nga Bay round trip with Jame Bond Island
Phuket - Phang Nga Bay round trip with Jame Bond Island
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day 4 Islands  Tour by speed boat - Join in tour
Full-Day 4 Islands Tour by speed boat - Join in tour
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ao Nang Elephant Sanctuary Half-Day Tour
Ao Nang Elephant Sanctuary Half-Day Tour
Thailand

I will never forget this day for the rest of my life. The elephants are so warm and friendly. I just wanted to play with them all day. The mud bath is so fun! I cannot believe we got to bathe them. Best day ever!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Temple City, Grand Palace & Klong Tour
Full Day Temple City, Grand Palace & Klong Tour
Bangkok

Our guide, Tanny, was the best!!!! We loved her. She is so knowledgeable, fun, and the best person. She made the tour!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 13, 2023

Hi Kelsey,
Thank you so much for the lovely review! I am so pleased to hear you had an incredible honeymoon! It gives me a happy heart knowing that you now have great memories you will cherish for a life time <3
Wish you all the best!
Hien

One of a kind excellent trip to Thailand.
Thailand | Dec 27 - Jan 8, 2023

S
Susan E.
Thailand | Reviewed on Jan 09, 2023
The planning of the trip with Ashley was superb and very easy. Ashley was responsive to all of our questions. Our local guides (Lee in Chiang Mai/Chiang Rai area) and Tar (in and around Bangkok) were excellent. The guides were very knowledgeable of Thai history and very solicitous to our needs. They reacted well to slight changes we made in our itineraries (less shopping and more museum/sites). The boat ride on the Mekong River at the Golden Triangle, Thai Cooking Class in Bangkok, and... Read more

The planning of the trip with Ashley was superb and very easy. Ashley was responsive to all of our questions. Our local guides (Lee in Chiang Mai/Chiang Rai area) and Tar (in and around Bangkok) were excellent. The guides were very knowledgeable of Thai history and very solicitous to our needs. They reacted well to slight changes we made in our itineraries (less shopping and more museum/sites). The boat ride on the Mekong River at the Golden Triangle, Thai Cooking Class in Bangkok, and the Floating Market (near Bangkok) were the highlights of the trip for me.

Hotel Reviews
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

The DeCharme Hotel is a downtown Chiang Mai hotel close to everything! It was very clean and the employees were very service oriented. The breakfast buffet was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
True Siam Rangnam Hotel
Phayathai, Rajthevee, Province

The True Siam Hotel is located in central Bangkok in a safe neighborhood with many restaurants nearby. It is a traditional, wooden structure that is very beautiful throughout. While traditional, the hotel offers many modern amenities. However their wifi was merely adequate. Hopefully this will improve soon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 09, 2023

Dear Susan,
Thank you so much for taking the time to share with me and my team your lovely experiences in Thailand. I am very glad that you came home with great memories. It was a pleasure for us to be a part of your trip.
Thank you again for choosing Realistic Asia and hope to see you again in other Indochina countries in future.
Best wishes!
Ashley

Great Thailand Vacation
Thailand | Dec 21 - Dec 29, 2022

Chrissie
Chrissie B.
Ballenger Creek, MD | Reviewed on Jan 05, 2023
KimKim worked with me to build the perfect family vacation to Thailand. We refined based on our interests and needs, and ultimately, KimKim built a trip with amazing cultural experiences. Our specialist checked on us throughout the trip and was able to help schedule a new flight as needed. If you’re traveling somewhere you are unfamiliar with or you just want to hit the “easy” button, don’t hesitate to use KimKim. Read more

KimKim worked with me to build the perfect family vacation to Thailand. We refined based on our interests and needs, and ultimately, KimKim built a trip with amazing cultural experiences. Our specialist checked on us throughout the trip and was able to help schedule a new flight as needed. If you’re traveling somewhere you are unfamiliar with or you just want to hit the “easy” button, don’t hesitate to use KimKim.

Activity Review
Chiang Mai – Half day Morning visit Elephant Jungle Sanctuary join-in   - Wat Phra That Doi Suthep
Chiang Mai – Half day Morning visit Elephant Jungle Sanctuary join-in - Wat Phra That Doi Suthep
Chiang Mai

A must add to any northern Thailand vacation

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jan 07, 2023

Hi Chrissie,
Thank you so much for the feedback and your kind words! It was a great pleasure for us to organize this family trip for you that you enjoyed it. Thanks again for choosing our services, and we hope to see you again!
Long

Highly Recommended!!
Thailand | Dec 22 - Jan 3, 2023

S
steve s.
Mesa, AZ | Reviewed on Jan 04, 2023
I can't say enough about the KimKim process and their team. Our first trip with them was a family trip to Italy in July 2022, and everything that they either arranged or suggested was perfect for us and our expectations. Immediately following our family time in Italy, our kids (19 and 21 years old) traveled by themselves for a week under a KimKim arranged itinerary, and most recently, our kids just came back from a trip to Thailand, also coordinated through KimKim. They have proved... Read more

I can't say enough about the KimKim process and their team. Our first trip with them was a family trip to Italy in July 2022, and everything that they either arranged or suggested was perfect for us and our expectations. Immediately following our family time in Italy, our kids (19 and 21 years old) traveled by themselves for a week under a KimKim arranged itinerary, and most recently, our kids just came back from a trip to Thailand, also coordinated through KimKim. They have proved themselves to be responsive, flexible, and reliable for each of our trips, and we have since recommended them to others.

Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 22, 2023

Hello Steve, thank you for the lovely review and we are so glad you had a great time with your family in Thailand :)

Activities/Planning were amazing, Urgent Support and Management while on the trip needs work
Thailand | Dec 17 - Dec 28, 2022

Gaurav
Gaurav H.
San Francisco, CA | Reviewed on Jan 02, 2023
The activities and planning provided by Martin were fantastic - we couldn't have asked for a better combination of places within the 11 days we were honeymooning in Thailand. Having KimKim book all of these locally and provide transportation to and from was much easier than us managing it ourselves. That being said, there were some hiccups that I think Kim Kim can improve on. It should be clear what level of service the local specialist is obligated to provide while on the trip -- as... Read more

The activities and planning provided by Martin were fantastic - we couldn't have asked for a better combination of places within the 11 days we were honeymooning in Thailand.

Having KimKim book all of these locally and provide transportation to and from was much easier than us managing it ourselves.

That being said, there were some hiccups that I think Kim Kim can improve on. It should be clear what level of service the local specialist is obligated to provide while on the trip -- as certain activities got delayed because of transportation issues. One clear example is when we landed in Surat Thani to go on a night safari in Khao Sok, we were severely delayed (1+ hour) because our driver incorrectly took another passenger! When we faced this issue, we tried communicating with Martin to fix things, but ultimately had to call multiple different kimkim lines to get the driver -- and they ultimately called a taxi to get us there. It would probably make it way easier if they just directly connected us with each local transportation driver.

I also think the digital organization of the trip on kimkim.com could benefit from having a mobile app or some place to clearly attach all of the invoices within a singular trip itinerary. Mobile App makes sense given that you are traveling but always have your phone on you. I had to get around that by uploading this all to my iCloud and managing through folders. It could also make it easier to communicate with local service providers (like drivers).

Hotel Reviews
Chatrium Hotel Riverside Bangkok
Bangkok

Amazing hotel - we had a lot of fun here!

Authenticity & Character
Location
So central to everything!
Staff
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Good location, needs some renovation in the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Jungle Camp - Eco Resort
Tambon Klongsok, Ampur Panom, Suratthani

Staff were amazing and very helpful. Food was great, and I wish we got to stay longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Spend a Day with Elephants in Chiang Mai
Spend a Day with Elephants in Chiang Mai
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ancient & Hidden Ayutthaya by Bike
Ancient & Hidden Ayutthaya by Bike
Bangkok

Great for people wanting to learn about Thai history!

Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Loved this to kick off our trip!

Take a Thai Cooking Class
Take a Thai Cooking Class
Chiang Mai

Amazing to see that we could make thai dishes ourselves!

Local specialist: Martin Jeromin
Martin
Martin Jeromin
Local specialist in Bangkok | Replied on Jan 22, 2023

Hello Gaurav,
thank you for your review and glad you overall had a good time :)
we will take your comments about the missed transfer in Surat seriously and work on improving our service
Thank you again
Martin

Our first time using a travel agency while visiting a country
Thailand | Dec 23 - Jan 1, 2023

S
Siva B.
San Jose, CA | Reviewed on Jan 02, 2023
This is our first time using kimkim for our travel. We were a little hesitant to go with travel agencies but wanted try it out on this trip since we could not find any local specialists for our Thailand visit. Kimkim and our local specialist Dat came through and made this trip a memorable one. We enjoyed the trip and Dat was just a WhatsApp call away through our entire trip. We were able to reach him any time of the day and he was ready to help us right away. Thanks Dat for that. It made us... Read more

This is our first time using kimkim for our travel. We were a little hesitant to go with travel agencies but wanted try it out on this trip since we could not find any local specialists for our Thailand visit. Kimkim and our local specialist Dat came through and made this trip a memorable one. We enjoyed the trip and Dat was just a WhatsApp call away through our entire trip. We were able to reach him any time of the day and he was ready to help us right away. Thanks Dat for that. It made us feel safe and secure while traveling without having to worry about where to go, who to meet and what our next destination would be.
We were in Bangkok for 2 days, Chiang Mai for 2 days and Koh Yao Yai for 3 days. The itinerary was just right. Not too full and not too empty. We all enjoyed the visit to the Doi Inthanon National park and the elephant sanctuary the most. The local guides in Bangkok and Chiang Mai were very knowledgeable and were able to guide us to all places and explain the history and provide context. If only we were able to secure our overnight train tickets to Chaing Mai from Bangkok, it would have been a perfect visit for us.
After Bangkok and Chiang Mai, our expectations were raised for the relaxing visit to Koh Yao Yai but was a little underwhelmed. We shared our thoughts on this to Dat and he immediately contacted the resort and did his best to make our stay as comfortable as possible. Thanks again for your prompt action on this Dat. Much appreciated.
Overall we enjoyed this trip to Thailand and we will be recommending Kimkim and Dat to our friends and families.
Some recommendations for future travelers to Thailand:
1. It would be good to have some input before the travel on what type of dress to pack. Especially if we are visiting temples, we need to get long pants for women.
2. Bangkok traffic is notorious. We felt that we spent a lot of time in traffic going to various places.
3. Flying between destinations takes away nearly half day in each airport visit. Overnight trains preferable where possible.

Hotel Reviews
Century Park Hotel
Makkasan, Ratchathewi, Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Boutique Hotel and Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Baan Taranya Resort, Koh Yao Yai
Authenticity & Character
Location
There were boats moored at the beaches. The beaches had low tide every single day of our visit making playing the beach for kids next to impossible.
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Jungle Sanctuary Tour (join-in) - Doi Suthep Hill (N)
Elephant Jungle Sanctuary Tour (join-in) - Doi Suthep Hill (N)
Chiang Mai

It's a family experience not to be missed. The elephants were super friendly and the staff were very knowledgeable and accommodative.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Ayutthaya (N)
Day trip to Ayutthaya (N)
Bangkok

The guide was very knowledgeable and patiently explained the history behind the palace, ruins and temple in Ayutthaya. The trip back to and from Bangkok was very long. We felt that we spent more time on the road than actually visiting places in Ayutthaya.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Damnern Saduak Floating Market - City tour (N)
Damnern Saduak Floating Market - City tour (N)
Bangkok

The long tail boat ride to this market was fun. The market itself was very vibrant and one of a kind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Doi Inthanon Hill (N)
Day trip to Doi Inthanon Hill (N)
Chiang Mai

The hike in the national forest was a highlight of this trip. We all enjoyed it the most. The weather was also perfect. Visit to the waterfall and the temple was also very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 09, 2023

Dear Siva,
Thank you so much for leaving us such a detailed review! We are pleased to hear that you enjoyed your trip. Your reviews will help us to improve our service to become better!
Once again, thank you so much for choosing us for this trip to Thailand! I hope to see you on your next vacation to Southeast Asia in the future.
Wish you have a wonderful day!
Dat

Amazing Thailand trip with Realistic Asia and kimkim
Thailand | Dec 18 - Dec 28, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 30, 2022
The collaboration between the Realistic Asia group and kimkim was perfect for our honeymoon in Thailand! We especially enjoyed all the guides we had for our adventures, especially Tanny in Bangkok! All the honeymoon surprises made our trip special and were much appreciated. All the hotels were perfect for our preferences. Pick-ups were timely. I would highly recommend utilizing Realistic Asia for anyone considering a trip to Thailand! Read more

The collaboration between the Realistic Asia group and kimkim was perfect for our honeymoon in Thailand! We especially enjoyed all the guides we had for our adventures, especially Tanny in Bangkok! All the honeymoon surprises made our trip special and were much appreciated. All the hotels were perfect for our preferences. Pick-ups were timely. I would highly recommend utilizing Realistic Asia for anyone considering a trip to Thailand!

Hotel Reviews
Novotel Phuket Resort
Patong

This is a great hotel with perfect views of Patong!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhu Nga Thani Resort
Krabi

This stay was one of many highlights for our Thailand trip! Great services, location, and staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ao Nang Elephant Sanctuary Half-Day Tour
Ao Nang Elephant Sanctuary Half-Day Tour
Thailand

We loved this visit with the elephants! My wife would like to go back for another trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok bike tour 5 hours - Joint in tour
Bangkok bike tour 5 hours - Joint in tour
Bangkok

This is one of many highlights from our trip to Thailand. The bike tour allowed us to see an area of Bangkok we would not have explored.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Temple City, Grand Palace & Klong Tour
Full Day Temple City, Grand Palace & Klong Tour
Bangkok

Tanny is an amazing guide and one of the best I have ever had on a trip! This itinerary is perfect for a day around Bangkok.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 30, 2022

Hi Jon,
Thank you so much for the feedback and your kind words! It was a great pleasure for us to organize this honeymoon trip for you and Kelsey and we are very happy (especially Tanny) that you enjoyed it. Thanks again for choosing our services, and we hope to see you again!
Wish you and Kelsey a happy new year!
Hien

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.