Kimkim Trip Reviews for Costa Rica

This is one of multiple trips that I've planned through KimKim, and I'm pleased as I've been every time prior. Adriana was very patient and helpful with planning the itinerary and making necessary changes throughout. She was also very communicative, even during our actual trip, as was the owner of the tour company. We ran into a few unexpected glitches, and everything was handled appropriately and quickly. Costa Rica was great, and I'll definitely be using KimKim again to plan future trips. I tell everyone about them! Thank you KimKim, Adriana and everyone involved in helping to make this a memorable trip for me and my significant other!

Our trip was great and Adriana was extremely responsive and helpful with all our requests! Amazing time in Costa Rica!

Going through KimKim was a great idea. Everything was seamless. The hotels were wonderful, especially Poco a Poco and Costa Verde. Randall (from KimKim) made himself available to us for anything that came but, but it all went perfectly so we didn’t need to reach out. I am really happy with how the trip worked out. He even made sure we had all our covid travel documents and testing in order. Made it much easier. :)

We spent the first two weeks of August in Costa Rica. We organised the trip through the KimKim platform which connected us with Olman at the local Amazilia agency. Within a few hours of submitting our request, Olman provided a full program for our trip, across 14 days, 5 regions and 10+ activities. He also helped us with changing some of the hotels and experiences, based on the research we had done online. The KimKim platform was super easy to use, both in terms of the detailed information of the trip, and a chat interface to communicate with the agency. Most of the activities booked were with high-end suppliers (there is a ton of choice for activities in Costa Rica, so it pays to have a local expert), with only one being sub-par (the trip to Irazu)

During the trip, Olman was there to help us at every inquiry, and was genuinely easy to work with and responsive within a couple of hours. There was a couple of miscommunication issues with the local activity suppliers, and they were resolved to our satisfaction both times.

One major area of improvement I suggest is for Olman / Amazilia to provide transparency regarding the activity supplier. In all cases, the supplier was listed as Amazilia, when in practice the activity was subcontracted to a local supplier. That meant we weren't able to research the activity supplier online (and choose a different one, as we did with hotels in some cases). It also meant that we couldn't identify the supplier in case there was a mixup, as there was such a case in the kayak tour in Tamarindo.

Overall, I would highly recommend the KimKim platform and Olman at the local Amazilia agency. We were able to organise a trip on very short notice (practically 2 weeks before), with local expert knowledge. Some transparency on the local activity suppliers used would have made it a 10/10.

Randall created an amazing trip for us! COVID delayed our honeymoon last year, so this year was a make up honeymoon. I had a million questions and Randall was so kind, patient, and super quick at responses! We had a beautiful trip, the perfect combination of adventure and relaxation. We could not be more thankful to Randall and will definitely use Coast to Coast adventures again!

My daughter and I went on a trip to Costa Rica at the end of July. KimKim connected us with Randall, a local agent who works with Coast to Coast Adventures.
Randall was great from the time we first connected all the way to a couple of days after being back in the US when he checked up on us to see how everything went.
Randall was very good at communicationg and staying in touch throughout the whole proccess.
He made recommendations and made any changes I requested.
He is very propmpt to respond and he is very knowledgeable about what to do and where to go in CR.
He made our 8 day trip and unforgatable one and for bing our first time there, it could nt have been better!!!
Once we were in CR he put me in touch with Christopher, he was our point of contact while in CR. He, as Randall, is very respomsive and he made sure our trip went as planned. I requested a couple changes with time and transportation kind of last minute and he made things happen!
Our driver from Coast to Coast, Carlos Torres, who I would also like to mentioned in this review, was no different. He was very informative to let us know where to go on our down time when we arrived to La Fortuna, and gave me some tips on what to do on some of the places we were to visit.
He was also our driver on our way back to San Jose. He made our trip back and our visit to La Paz Waterfall and Gardens a very nice trip.
Overall, if you are visiting CR and you are doubtful about using KimKim, I wiuld say go for it and hopefully you get connected with Randall.

Randall helped us plan a 9-day trip to Costa Rica. The itinerary he created met all our expectations and the trip went very smoothly. He came up with multiple itineraries before the trip to make sure it fit our specific needs. When we wanted to make last minute transportation changes, Randall was able to quickly accommodate us and find us a new transportation company. All activities took place as planned and all transportations were on time. We had a wonderful time in Costa Rica thanks to Randall and we highly recommend Randall for your travel planning!

I don’t usually use the word “amazing,” but my family and I recently returned from a two week trip in Costa Rica. From the beginning, Adriana and then Olman, were incredibly easy and accommodating to work with. This included having two young children go with us and later adding my parents to our already booked trip. As I said, the trip was two weeks and we went from Tortuguero to Arenal to Monte Verde to Playa Hermosa to San Jose. The trip that was put together for us allowed us to experience different regions and wildlife in the country. Everyone we worked with, from the drivers that shuttled use from location-to-location to the guides on our excursions were so friendly and genuinely happy that people were visiting their country again. I cannot ever put into words how happy I am with our trip. If this is how KimKim organizes all their tours, we’ll definitely be using them for future travel plans.

We only had 2 weeks from deciding to go to Costa Rica to the day of arrival. I found kimkim through the internet and was put in touch with Adriana. I had no prior experience with kimkim. Overall, it was a very pleasant experience. Adriana lives in San Jose and has experience in managing tourists personally. She was able to listen to my family’s needs and quickly out itineraries together. Within a couple of days we were able to finalize the plans and lock in on the itinerary.
She was also helpful during our trip in answering questions and making some minor adjustments to the plan. She was able to coordinate Covid testing needs getting back from CR to US.

Overall, great experience with the travel agent part and the 7 day trip. We plan to go back to CR during Christmas.

Our trip to Costa Rica, planned by Olman and kimkim, was the definition of perfection. From our initial pick up at San José until our final drop off at the end of the week, the days went smoothly with zero effort from us. Our driver and companion for the entire week, Roy, made sure we arrived on time to our scheduled activities and had an endless supply of options for additional outings. He took the time to organize extra expeditions at our request. He also inquired about our food preferences and helped us find wonderful, local restaurants for us in which to dine. Roy became like family to us and we would recommend his services to anyone desiring a driver/tour guide in Costa Rica. From his immaculate van to his tremendous knowledge of his culture, Roy made us feel comfortable and secure, even during the pandemic.
Olman included all of our requests for activities, from zip lining, a cooking class, kayaking in the Pacific Ocean to hiking the lava flow at Arenal, and created a wonderfully balanced week of enjoyment and learning . This trip with kimkim was the most perfect vacation!

Randall was amazing at planning our trip to Costa Rica! He was able to incorporate all of the activities we wanted and was very quick to make adjustments to our travel plans when needed. He also selected beautiful places throughout the country for us to visit, it was definitely a memorable trip! Highly recommend Randall and kimkim!

Thank you to Olman for planning an amazing once in a lifetime experience for us in Costa Rica. All we had to say to Olman is that we wanted to experience volcanos, jungle, cloud forests, and beaches and he planned the most perfect itinerary for us – it was as though he read our minds.

Every activity, every pick-up and transfer, and every hotel booked ran exceptionally smoothly and always on time. Our guides were amazing and so knowledgeable. Olman was always available for any questions and his response time was quick.

We had the adventure we were looking for and all thanks to Olman. If you are wanting a memorable trip to Costa Rica then put your trust in Olman to take care of everything.

In terms of Costa Rica itself - wow what an awesome country! The different environments - rainforests, cloud forests, savanna, volcanos, etc. and the biodiversity that comes with it is unbelievable. The people of Costa Rica are wonderful - always friendly, helpful and smiling. As they say Pura Vida!

Overall GREAT experience, not only booking with Kimkim, but the beautiful places we were able to see! Randall did an excellent job working with our budget while still giving us the full experience of exploring Costa Rica! We visited the Hanging Bridges, hot springs, monte verde volcano, beautiful beaches, ziplining, ATV tours through Manuel Antonio, and more! The locals were the nicest people and treated everyone like family!

Overall, a terrific trip to Costa Rica, arranged by Alberto.
Diego at GWA was fantastic and helped on the couple of times we needed his assistance.
Only issue was a "no-show" for one of our activities when it had to be re-scheduled due to weather and Diego worked wonders to find a new guide and complete our activity.

Hotel Review

Si Como No Resort & Wildlife Refuge

Manuel Antonio

Great location with fabulous views. Outstanding staff and excellent food and service. We truly enjoyed our stay. Thank you Kimkim for the recommendation.

Tips for future travelers

Go there. You'll love it.

Authenticity & Character

Location

Great views and close to everything

Staff

Cleanliness & Comfort

Perfect

Activity Review

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

My husband and I had an amazing belated honeymoon in Costa Rica thanks to Olman's help. Highlights included white water rafting on the Pacuare, ziplining in the cloud forest and nature walks all over. We did and saw plenty but also had a couple of days of leisure so the pace was just right. We'd love to go back and explore the Caribbean side, and will definitely use Kimkim for that trip, too.

It was the perfect itinerary! Mix of exciting and relaxing activities! It all even worked out with the weather. Amazing trip.

Costa Rica was beautiful and we did so many great activities ,and we couldn’t have done it without the help of Diego! Thanks again!

Everything he suggested was perfect and all went extremely smoothly! Our experience with Olman was great, he listened to our thoughts and desires and he made them happen. We had a truly amazing and memorable trip! Even his estimated travel times was spot on. If I go back to Costa Rica, I would definitely contact him again.

We loved our trip that Olman planned for us to Costa Rica. Each place we visited was exactly what we had requested. The Hotels were all unique and very inviting. We were sad to leave. The Lost Iguana Hotel and Arenas del Mar were amazing places to stay. We saw more wildlife at these hotels then we did in the nature park! Being woken at 4 am to a howler monkey above our cabin in Tortuguero is something we will never forget! We have so many great memories from our trip. We only needed to contact the travel agency once, but they immediately knew who I was and they were able to answer my next day pick up question. The local guides were passionate about showing us their part of the country. We will definitely be back!

Wow, nothing could have been more fun!! We traveled Costa Rica with our daughter and and two grandchildren, boys who have just completed four years of college. Our agent with KimKim was Olman and we was FANTASTIC. Our trip was wonderful in every way and we experienced an amazing country with unforgettable life time family memories . Our lodging was great giving us a new experience every night. Tours and the guides were wonderful and fun. The timing of each day was perfect, we had extra time to explore on our own.
The Costa Rica food was delicious and we felt very comfortable at home with these perfect. Thanks again to this company, it was Great.