Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,227 ratings
Read 1,227 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

What an awesome trip... lifelong memories mad...
Costa Rica | May 25 - Jun 10, 2022

A
Abby S.
United Kingdom | Reviewed on Jul 13, 2022
What an awesome trip... lifelong memories made! The trip Olman planned way exceeded our expectations and he went above and beyond to accommodate our needs and requirements. Every single trip and transfer went smoothly, every hotel fitted our needs exactly and he planned a fun and fascinating variety of trips for our group (three adults and two young kids). Hotel Tifakara was our favourite hotel overall - their beautiful gardens were bursting with wildlife! We saw toucans, a turtle,... Read more

What an awesome trip... lifelong memories made!

The trip Olman planned way exceeded our expectations and he went above and beyond to accommodate our needs and requirements. Every single trip and transfer went smoothly, every hotel fitted our needs exactly and he planned a fun and fascinating variety of trips for our group (three adults and two young kids).

Hotel Tifakara was our favourite hotel overall - their beautiful gardens were bursting with wildlife! We saw toucans, a turtle, hummingbirds, dragonflies and so many frogs including of course the tree frogs, who we even found on our veranda. From there, we went on a hike around the Arenal volcano lava fields with Franklin, who told us so much about the plants and creatures that it took us 20 minutes to leave the car park! My budding David Attenborough son adored him and he even managed to time our hike to finish at the cafe exactly as the rain arrived!

We went in the May/June rainy season so did expect lots of rain... some days we were lucky, others not so. Our zip lining trip in Monteverde was disrupted by nearby lightning which meant we had to evacuate the course through the forest in the drenching rains. The guides were extremely professional and we felt absolutely safe throughout. We felt that it actually added to our experience with a properly adventurous jungle trek but if you don't fancy the extra adventure suggest zip lining earlier in the day before the rains come in.

We stayed in Espadilla Ocean Club villas in Manuel Antonio which was a lovely change from hotels and so close to the beach! The national park is beautiful and we saw two and three toes sloths, an anteater, howler and capuchin monkeys amongst many other things. It was a very easy trek, with water pipes along the way and a cafe too. Although it was busier than other places we visited, it didn't feel overcrowded.

From Manuel Antonio, Olman arranged an onward transfer to Sierpe as we had arranged a separate tour in Corcovado and then arranged our return trip to San Jose via a flight from Drake Bay.

I can't recommend Olman enough if you're planning a trip to Costa Rica. We'd approached several other travel agents and they just didn't seem to have the in depth local knowledge or flexibility required to put together a trip that suited our needs, wants and budgetary requirements so well. Thank you so much Olman!

Hotel Reviews
Buena Vista Chic Hotel
Alajuela

Lovely hotel, great restaurant, friendly staff and they were very accommodating with our request for a late check out. It's up in the mountains so quite cool and the pool is unheated, plus we couldn't find anything to do within walking distance. This was supposed to be our pre-travel pool day so we altered our plans and went into San Jose instead. Entirely our fault as we asked to stay here but with hindsight, we'd have been better staying closer to San Jose or the airport

Authenticity & Character
Location
A little too far from the airport to be a transit hotel.
Staff
Cleanliness & Comfort
Ti-fakara Boutique Hotel
La Fortuna

Great food, lovely rooms and pool area, incredible gardens. If you want to spot a tree frog, this is the place to go! Loved the hot tubs as I could relax in there while the kids played in the pool.

Authenticity & Character
Felt like a unique place to stay
Location
Peaceful, walking distance to La Fortuna waterfall and a short taxi ride to the town
Staff
All friendly and helpful
Cleanliness & Comfort
Clean and comfortable. Could do with more storage space in the rooms though.
Cloud Forest Lodge
Monteverde

Beautiful gardens. Loved seeing all the hummingbirds from the bar. Bungalows were clean and comfortable. The steak was incredible but the rest of the menu not so impressive.

Authenticity & Character
Very characterful
Location
Peaceful, great views.
Staff
Cleanliness & Comfort
Espadilla Ocean Club
Manuel Antonio

Beautifully designed, clean and comfortable. Lovely spot, very near the beach where you can hire loungers, get a massage etc. Cosy little private pool area where I wiled away a morning reading in the hammock and watching the capuchins eating mangos in the tree above. Note that breakfast is not included (we thought it was), but there is a supermarket nearby and the kitchen is fine but fairly basic.

Authenticity & Character
Location
Staff
No one around who spoke English until the last day and no instructions (would be useful to have things like wifi passwords, local restaurant recommendations, etc). Cleaning/ caretaking staff we saw were great, however.
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

We only stayed here for one night, on arrival in Costa Rica so we were somewhat jet lagged. The staff were very friendly and welcoming and the breakfast buffet was incredible!

Authenticity & Character
Not very characterful, that that wasn't what we were looking for
Location
Very close to the airport
Staff
All friendly and welcoming
Cleanliness & Comfort
Spotless
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Lovely park with lots of wildlife but busier than other areas so harder to see mobile wildlife

Quality of Experience
Guides, Drivers and Staff
Worked hard to spot larger wildlife for us. Would have been nice to have more explanation of the plants too.
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

Incredible zip lining over the forest canopy. The day started well but the rain set in half way around the course, followed by nearby lightning. We were separated from the rest of the group as we'd gone first and had to evacuate the course though the forest. The guides were very professional and we felt safe thoughout. They took great care of us and even lent their waterproofs to the kids (we were completely unprepared for a jungle trek in the rain!). I thought the kids (7 & 9) would have been frightened but they loved the adventure of it and it ended up being one of the highlights of the whole holiday!

Quality of Experience
Guides, Drivers and Staff
They snapped from laid back fun mode to emergency mode when we had to evacuate. Not only kept us safe but made us feel safe too.
Transport
Peñas Blancas River Floating Safari Adventure by Raft
Peñas Blancas River Floating Safari Adventure by Raft
Arenal/La Fortuna

Great experience, though we didn't spot quite as much wildlife as we'd hoped. The 'real' hot chocolate at the end was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Rainforest Night Walk
Rainforest Night Walk
Arenal/La Fortuna

Daniella worked very hard to spot all sorts of interesting creatures for us - we even saw some surprisingly active sloths in the trees.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

Franklin was awesome and extremely knowledgable. I wish he'd come on all our trips as I felt like there was so much we were missing through lack of knowledge! The hot springs were amazing. Really clean and well designed. Start at the cooler end and enjoy a cocktail.

Quality of Experience
Food
Guides, Drivers and Staff
They rearranged our hike time to avoid the rain - it was more awkward for them but a much better experience for us.
Transport
San José - Arenal - Visit to La Paz Waterfall & Gardens
San José - Arenal - Visit to La Paz Waterfall & Gardens
Costa Rica

A great opportunity to see lots of the wildlife in captivity that we'd be seeing in the wild later on. All seemed ethical (rescue animals etc) and well kept.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 13, 2022

Hello Abby,

I am so happy to know you have enjoyed an unforgettable trip to our country.
From the beginning, I knew you will have a terrific time in Costa Rica because of all the destinations you wanted to visit.

Thanks for your review of the activities and hotels.

Let's hope you can visit our country again in the future to continue discovering new attractions.

Pura Vida!
Olman

This was the best trip ever!!!
Costa Rica | Jun 22 - Jun 30, 2022

Mary
Mary V.
Ahwatukee Foothills, AZ | Reviewed on Jul 11, 2022
I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip... Read more

I tried planning our trip to Costa Rica on my own but then someone told me about kim kim.com and what a fantastic tip that was! Brittany did an incredible job listening to what I was hoping for in this trip and then planning every detail to make it worry-free and even better than I'd dreamed! She organized all of our transportation and the service was impeccable with courteous, friendly and informative drivers who were always on time. Although I changed my mind a time or two prior to the trip on timing or excursion ideas, Brittany was very responsive and accommodating making it such a pleasure to work with her. And the excursions were so much fun! We absolutely loved our trip to Costa Rica and I'll never plan another big trip without KimKim. The pricing was fair and so worth every penny for peace of mind and the most well-executed vacation we've ever had. Thank you Brittany for your incredible expertise. We made memories to last a lifetime!

Activity Review
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

This might be the BEST excursion of all during our trip to Costa Rica! Gabriel was so much fun and so skilled at whitewater rafting that we immensely enjoyed our exciting, thrilling trip down the river and none of us fell out of the raft! John was our driver from the hotel to the meeting place on the river as well as taking us to our hotel after the whitewater rafting. He shared with us so much history and insights about Costa Rica that made it interesting and informative plus he was also friendly and fun.

Quality of Experience
Food
The pineapple and watermelon on our fruit stop on the river tasted delicious! And the Costa Rican lunch after the rafting was so good - we loved it!
Guides, Drivers and Staff
Transport
Local specialist:

3 generation adventure in Costa Rica
Costa Rica | Jun 24 - Jul 4, 2022

E
Elizabeth R.
Ithaca, NY | Reviewed on Jul 11, 2022
We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans,... Read more

We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans, sloths, and all kinds of ants. We visited Kalambu Hot Springs on our own and it was a lovely spot. It wasn't nearly as chaotic as some water parks we've seen elsewhere - the small kids' area was manageable, not overwhelming - and it was actually quite enjoyable to be in the hot springs during a rainy season downpour. We hiked the Arenal 1968 trail and it was beautiful, although we were aware we were missing many rainforest critters due to being unaccustomed to spotting them. During this time we stayed at the Red Frog. They had truly excellent food and coffee (probably the best of our whole trip) and the hosts were lovely warm people with adorable puppies. The rooms were great and the open-air living/dining/kitchen was an unexpectedly useful and comfortable home base. I would especially recommend Red Frog to families traveling together. In Monteverde we very much enjoyed the Cloud Forest (hanging bridges hike) and had an amazing 6:30 AM visit to the Cafe Colibri hummingbird feeders where we were 6 inches away from dozens and dozens of amazing birds. We stayed in Los Pinos which was a perfect way to keep all the generations rested and comfortable. On the way to Manuel Antonio, we went kayaking at Kayak Jaco, and again, they did a terrific job with our young kids. We had a great paddle to a tiny private beach where everybody went swimming and ate the fruit they'd brought along. We spotted monkeys along the way and they cut open green coconuts for the curious kids at the end. In Manuel Antonio, we had a wonderful guide, Luis, who did an incredible job spotting tiny creatures I could never, ever have seen on my own - like a mother bat carrying her baby about 30 meters up a huge tree, blending right in with the bark. We saw plenty of monkeys, lizards, bats, sloths, crabs, birds, and lots of insects. We spent the last few days hanging around the beach and enjoying the Costa Verde hotel - it was absolutely gorgeous, nestled into the jungle with ocean views. The howler monkeys did wake us up quite early but it was more than worth it to get outside at 5:30 AM and see the whole troop passing just a few feet by our porch. We also spotted lots of white-faced capuchins, two agoutis, dozens of bats, many kinds of birds, several large iguanas, geckos, and more.

Generally we ate breakfast at our hotels (Red Frog's was incredibly good), handled lunch ourselves via supers and went to local sodas for dinner. The food was tasty (still not tired of rice and beans). We did one "fancy" meal at a resort restaurant and while it was delicious, we found the resort vibe uncomfortable and preferred the smaller spots.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

By far the fanciest place we've ever stayed. It's absolutely stunning with meticulously maintained and lighted pathways through the jungle - we saw staff working on them multiple times a day. The rooms are large and have everything you would need and our large porch overlooking the jungle & ocean with a hammock and lounge chairs was as good as it gets. I can't think of a single problem; it was a joy just to hang out here and watch all the monkeys and birds. The food maybe wasn't the best, but it was tasty and good enough for sure. It veered closer to resort territory than I'm used to and I definitely felt "catered to" - I do speak Spanish but folks here tended to reply in English, and there were a lot of menu items clearly for tourists. That's not necessarily a bad thing but it's not my comfort zone and I felt it was a little harder to connect with people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Pinos - Cabañas & Jardines
Monteverde Costa Rica

Beautiful cabins. They have everything you could want inside and porches too. The pines are lovely. We visited the herb garden and saw lots of animals. No complaints whatsoever, and it was a lot easier to manage young kids in a place like this where you knew they wouldn't bother anyone if they were noisy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Red Frog Hostel
La Fortuna

Red Frog was amazing. The owners are lovely people, the rooms were spacious and comfortable, and the open-air living/dining/kitchen areas was an unexpected bonus. Their food was the best of our trip. They were nice to our kids (3 and 8) let us pet their cute dogs. What more could you want? The air conditioner didn't really work but we found we didn't need it; the fans were enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sloth Observation Night Tour
Sloth Observation Night Tour
Arenal/La Fortuna

It was a beautiful nighttime walk. The guide found us sloths, lizards, frogs, birds, and many insects, and there was some tasty fruit at the end. We got the sense that maybe he was a little tired of this night-time job, or maybe just tired of tourists, and I don't blame him for either, but the mood was a bit muted.

Quality of Experience
Guides, Drivers and Staff
Sea Kayak or Outrigger Tour in Playa Agujas
Sea Kayak or Outrigger Tour in Playa Agujas
Costa Rica

We had a great paddle (about half an hour or so each way) to a beautiful empty beach with a little waterfall. The guides were warm, friendly guys who brought fruit to snack on and were kind to the kids. Great experience.

Quality of Experience
Guides, Drivers and Staff
Bat Tour in The Bat Jungle
Bat Tour in The Bat Jungle
Monteverde

Nobody has ever been more passionate about bats and it was contagious. Great tour, tons of info. It was too slow paced for our kids (and maybe even too slow paced for the adults, to be perfectly honest) but I can't fault him for enthusiasm and I certainly learned a lot. Seeing the bats was pretty fun, although I was really hoping to use the advertised device that lets you listen to bat ultrasonic communication in an audible frequency and it wasn't available.

Quality of Experience
Guides, Drivers and Staff
Chocolate Tour
Chocolate Tour
Costa Rica

This tour was even better than I had hoped. It was perfectly paced which was really helpful with young kids. We got to look at the cacao trees and learn about them a bit, taste some cacao fruit pulp, and then follow the cacao beans through the fermentation, drying, roasting, threshing, and grinding process. We (well, the kids especially) were able to participate in several of these steps and we all got to eat plenty of fresh chocolate with various toppings at the end. The perfect mix of education, participation and enjoyment.

Quality of Experience
Guides, Drivers and Staff
Private Canopy Tour
Private Canopy Tour
Arenal/La Fortuna

These guys were absolutely fantastic. They were super sweet with our 3yo and 8yo (who had to ride with a guide each), showed us some great birds and animals, and were generally just great folks to chat with and learn from. We could have kept going all day. Everybody LOVED ziplining.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 13, 2022

Dear Elizabeth,

Thank you for your detailed review.
For us here at Serendipity Adventures, and for me personally, it was fun to work with you to plan a trip for your 3-generation family group, and I am happy you enjoyed Costa Rica and the selected sites & services so much.

We hope you'll come back soon.

PuraVida!

Charlotte

June Costa Rica Vacation
Costa Rica | Jun 26 - Jul 2, 2022

C
Chirag B.
Springboro, OH | Reviewed on Jul 10, 2022
We visited Costa Rica the last week of June for a family Vacation. We had a great time. Yuliana and her company were wonderful to work with and helped us and were very responsive even during the trip when we had some questions regarding schedule and travel. Even before we started, they were GREAT to work with and helped customize the exact vacation we wanted and made changes to hotels/resorts that we wanted. Great experience all around and I look forward to using Kimkim again for... Read more

We visited Costa Rica the last week of June for a family Vacation. We had a great time. Yuliana and her company were wonderful to work with and helped us and were very responsive even during the trip when we had some questions regarding schedule and travel.

Even before we started, they were GREAT to work with and helped customize the exact vacation we wanted and made changes to hotels/resorts that we wanted.

Great experience all around and I look forward to using Kimkim again for future travel planning

Hotel Reviews
El Establo Mountain Hotel
Monteverde

Overall. i think, objectively it is way too hyped. I would probably pick another hotel in the area to stay at if we come back again. PROS Property that we saw was quite beautiful Reception desk and staff are very friendly and helpful Food at the main restaurant for lunch was pretty good Bathroom in the room was well stocked and nice CONS - Wifi is SUPER SUPER poor. Measured it and for the rooms of 500-525 I was seeing at MOST 1-2 mb/sec. That's atrocious. You would think that they would setup wifi extenders at each building to boost their wifi signal but nope. i tested the wifi speed and uploaded the results to show for proof. The wifi at the resort in La Fortuna where we stayed before coming here was 45 mb/sec... more than enough for video calls and it was that speed throughout the ENTIRE property. - Fridge didn't work to keep things cool - The vents above the patio doors could not be closed so we had constant cool air coming in - Roach found - Property is huge and the roadway between sections is VERY poorly lit. It's VERY dark. - Main desk closes at 10p. Seriously???? - TV signal and TV picture for most channels was not even HD - The bathroom sinks are REALLY shallow. Because of this the water drains very very slowly because there's not a high degree of slope and it's very frustrating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

This resort is THE place to stay if you can fit it into your budget. AMAZING place PROS - BEAUTIFUL resort - Customer Service was absolutely amazing and the BEST. They took care of you from the moment you arrived to when you left - The food options and service at the pool was fantastic - The rooms are BEAUTIFULLY stocked when you check in - It is very easy to get around the resort - The staff is fantastic and they are very efficient in their work - The WIFI is absolutely insane. We tested it at various points in the resort and it averaged over 45 mb/sec which is MORE than enough for great video conferencing even - The restaurants and morning buffet is fantastic CONS - NONE We would come back here and stay in a HEARTBEAT. If you have the chance and dont stay here then you will be making a HUGE mistake

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

PROS - great location in central downtown San Jose - Customer service and staff were great and very helpful - The room was well stocked and prepped - Breakfast buffet was very good and enjoyable - The 5th floor and view from the top floor is really nice and wonderful CONS None

Authenticity & Character
Location
center of town
Staff
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 11, 2022

Hello Chirag,
I hope you are well.

Thank you for your time to leave this amazing review. I appreciate your comments to be better in the future.

We were so glad about your visit to Costa Rica, I hope you had a great time here, and I hope you could visit us in the future, and we will be happy to assist you.

Best,
Yuliana

Just amazing!
Costa Rica | Jul 2 - Jul 9, 2022

Maritza
Maritza P.
Dallas, TX | Reviewed on Jul 10, 2022
Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center! Read more

Wonderful experience planning and during the trip. Advisor was really responsive and accommodating! Loved the Bri Bri, cocoa and waterfall trip!! Breathless! The hotels were amazing! Xandari resort 9n outskirts of San Jose and Cariblue in Puerto Viejo, Caribbean side...really cool! Amazing food, places and people...and awesome animal experience at Jaguar Rescue Center!

Hotel Reviews
Cariblue Beach & Jungle Resort
South Puerto Viejo

Got to see sloths, ajouti, butterflies galore..poison dart frogs, toucans, different loca birds!

Authenticity & Character
Jungle!!
Location
The jungle flora and fauna!
Staff
Cleanliness & Comfort
Xandari Resort And Spa
Tacacori

Waterfall trail! Awesome food and service!

Authenticity & Character
Quirky artistic and eclectic
Location
The view from the balcony!
Staff
Cleanliness & Comfort
Local specialist:

Simply the Best!!!
Costa Rica | Jul 2 - Jul 9, 2022

Julie
Julie G.
Lake Butler, FL | Reviewed on Jul 10, 2022
Where do I start?! This was the most amazing vacation, ever, and I could not have done it without Yuliana and KimKim! This was a very intricate trip to Costa Rica. We loved not only the hotels we stayed at, but all our activities and private transport. Arsenal Volcano and our guide for the day, Franklin, Jose our driver with Quality Transfers, Leo our driver with Amazillia, and all the staff at The Tabacon, El Establo in Monteverde and The Parador in Manuel Antonio. We are experienced... Read more

Where do I start?! This was the most amazing vacation, ever, and I could not have done it without Yuliana and KimKim! This was a very intricate trip to Costa Rica. We loved not only the hotels we stayed at, but all our activities and private transport. Arsenal Volcano and our guide for the day, Franklin, Jose our driver with Quality Transfers, Leo our driver with Amazillia, and all the staff at The Tabacon, El Establo in Monteverde and The Parador in Manuel Antonio. We are experienced zip-liners, and had the most breath taking zip lining of our lives at Selvatura Park in Monteverde. Our night/nocturnal canopy forest walk and lastly our Catamaran tour with Planet Dolphin. We loved all the people we interacted with throughout our trip, the drivers, hotel staff, etc. , they were most welcoming and warm. I have never used travel planning/agent services before, and I won’t travel without them again!! Thank you so much for the wonderful experiences - everything was taken care of for us from door to door. I cannot recommend your services enough - I will most definitely use your services again. Thank you, thank you, thank you! Pura Vida!!

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

First class all the way. Loved the modern feel of the rooms, the hot springs were the best, and the restaurants simply delicious! Small and inviting, you feel like you’re in your own corner of the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

The property is so vast - as are the rooms, which is a good thing, and buildings, but very dim and dark. The staff was wonderful. Gorgeous views!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
More lights in rooms, and more seating in rooms as they are huge but there was only one chair! Carpet needed a change. It really just needs a facelift on the inside of the rooms - but tons of space for the family!!
Parador Nature Resort & Spa
Manuel Antonio

Quaint, gorgeous views, amazing staff.

Authenticity & Character
Location
Views - the small windy road leading to it was only downfall.
Staff
Cleanliness & Comfort
Turn down service!!!
Activity Reviews
Catamaran Adventure with Snorkeling
Catamaran Adventure with Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

Franklin, our guide was the best!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 24, 2022

Hello Julie,
I hope you are well.
Thank you for your time to leave us this beautiful review. It is helpful and I appreciate your comments to consider in the future.

I hope you have enjoyed your satay here, we were so happy about your visit, and I hope you could visit us again in the future, I will be more than glad to assist you.

Best,
Yuliana

Bryan was fantastic in organising our trip. ...
Costa Rica | Jun 28 - Jul 5, 2022

S
Sheelagh A.
South Africa | Reviewed on Jul 07, 2022
Bryan was fantastic in organising our trip. The drivers were all excellent especially Pablo who took us from La Fortuna to Manual Antonio. Costa Verde was a very nice hotel with very nice front desk staff especially Marcella. All in all very enjoyable and highly recommended. Read more

Bryan was fantastic in organising our trip. The drivers were all excellent especially Pablo who took us from La Fortuna to Manual Antonio. Costa Verde was a very nice hotel with very nice front desk staff especially Marcella. All in all very enjoyable and highly recommended.

Hotel Review
Hotel Costa Verde
Manuel Antonio

Very nice hotel with excellent service and friendly front desk staff especially Marcella.

Authenticity & Character
Location
Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 07, 2022

Hi Sheelagh,

I appreciate your feedback. I am glad to know that you had a great experience in my country.

Thank you for your visit. It was a pleasure to work with you!

Pura Vida,
Bryan

Brittany and the Kim Kim team were terrific!...
Costa Rica | Jun 24 - Jul 1, 2022

Carol
Carol K.
Tracy, CA | Reviewed on Jul 05, 2022
Brittany and the Kim Kim team were terrific! Our 8 day itinerary was wonderful. The process was seamless; each hotel was prepared for our arrival and all of our drivers were on time! It was so nice to not have to worry about getting from one place to another and we could sit back and relax during our travels to each of our locations. I will highly recommend your service to friends and family. Special thank you to Brittany who helped move up our final pick up time. The local news... Read more

Brittany and the Kim Kim team were terrific!

Our 8 day itinerary was wonderful. The process was seamless; each hotel was prepared for our arrival and all of our drivers were on time! It was so nice to not have to worry about getting from one place to another and we could sit back and relax during our travels to each of our locations.

I will highly recommend your service to friends and family.

Special thank you to Brittany who helped move up our final pick up time. The local news was reporting an incoming storm and we wanted to get closer to the airport to avoid any travel delays due to heavy rains.

Pura Vida!
Carol

Hotel Reviews
El Establo Mountain Hotel
Monteverde

Top of the world location, views were breathtaking. Restaurant food was excellent. My only note would be to mention in your site that there are no elevators. We had to carry bags up three flights of stairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Our room was beautiful and the location was spectacular!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Beautiful grounds! Loved the hot springs!

Authenticity & Character
Location
Lush tropical environment!
Staff
Cleanliness & Comfort
Activity Review
Arenal Hanging Bridges & Baldi Hot Springs & Lunch
Arenal Hanging Bridges & Baldi Hot Springs & Lunch
Arenal/La Fortuna

Great time and our guide Ronald (Jimenez) was terrific!

Quality of Experience
Food
Nice to have a snack at the end!
Guides, Drivers and Staff
Transport
Local specialist:

The Perfect Honeymoon
Costa Rica | Jun 14 - Jun 25, 2022

Stephen
Stephen B.
Johnston, RI | Reviewed on Jul 01, 2022
The perfect honeymoon. My wife and I just recently arrived back from our amazing honeymoon in Costa Rica. We have never heard of KimKim before, and it was something we stumbled upon as we looked for ideas for our honeymoon. Costa Rica was the perfect destination, as it had plenty of adventure as well as the relaxation we needed. So we reached out with some ideas and we were paired with Olman, one of the local specialists for Costa Rica. Everything, from hotels, shuttles between... Read more

The perfect honeymoon.

My wife and I just recently arrived back from our amazing honeymoon in Costa Rica. We have never heard of KimKim before, and it was something we stumbled upon as we looked for ideas for our honeymoon. Costa Rica was the perfect destination, as it had plenty of adventure as well as the relaxation we needed. So we reached out with some ideas and we were paired with Olman, one of the local specialists for Costa Rica.

Everything, from hotels, shuttles between destinations, and the activities planned were just amazing and beautiful. Olman did an astounding job planning it all and was able to answer all our questions in a timely manner.

We cannot wait to book another trip to Costa Rica! Thank you so much for the best experience we could ever ask for.

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

The Hotel Bosque Del Mar in Playa Hermosa was our last stop on our honeymoon. Nestled in trees, right on the beach, it was the perfect last stop for us for some relaxation we needed from all the activities we did prior during our honeymoon. We stayed in our water front room, which was worth the splurge. The staff was very accommodating, helping us book additional activities they offered as well as any questions we had during our stay. We would highly recommend a stay here if you are in the area or looking for a nice beach to relax on.

Tips for future travelers

Book the waterfront room and Palo Verde Boat tour through the hotel, it was an amazing experience!

Authenticity & Character
Location
Right on the beach, any room is steps away.
Staff
The staff were very nice, genuine, and helpful during our staying. They always asked how we were doing and if there was anything they could help us with.
Cleanliness & Comfort
The rooms were very clean, house keeping would come once a day and make everything look nice and neat again.
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hacienda Guachipelín
Liberia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

This tour was so much fun! Food and drinks are included and they take you to a great spot to snorkel and see some of the beautiful fish! We even met another couple who were married on the same day as us and were also on their honeymoon. Overall a great experience and we would highly recommend taking this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

The kilometer long zip line at the end was such a rush! The hanging bridges were so cool to walk on and you got the best sights of the cloud forest. This was the only hike that was not guided and we did on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The best hike on our trip. The views of the volcano are amazing. Our private guided hike included lunch as well and our guide was awesome. Very knowledgeable about the hike, the volcano, and all the animals you could see during the hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Rincon de la Vieja National Park Hike & Oropendula Waterfall
Rincon de la Vieja National Park Hike & Oropendula Waterfall
Rincón de la Vieja

We had a private guided hike in the national park and to the Oropendula waterfall. Our guide was amazing, and he could easily spot animals and plants we would have never noticed if we just hiked it ourselves.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 01, 2022

Hello Stephen,

Thanks for your kind words and reviews for activities and hotels.

I am so happy to know Kayla and you had the perfect honeymoon.
From the beginning, our team did their best to offer an unforgettable experience!

I can't wait to plan another great experience for you in the future!

Pura Vida!
Olman

So many good and positive things to say about...
Costa Rica | Jun 15 - Jun 23, 2022

David
David G.
Greenville, SC | Reviewed on Jun 30, 2022
So many good and positive things to say about this excellent trip to Costa Rica. Working with Randall on our itinerary and all other planning details was very easy, straight-forward, informative and FUN. We had some issues getting there and with our luggage via the airlines, no fault of Kim Kim whatsoever, but once we arrived at the San Jose airport it was smooth sailing all the way. Our trip ran like clockwork with all Tour companies being at the right place at the right time to pick... Read more

So many good and positive things to say about this excellent trip to Costa Rica. Working with Randall on our itinerary and all other planning details was very easy, straight-forward, informative and FUN. We had some issues getting there and with our luggage via the airlines, no fault of Kim Kim whatsoever, but once we arrived at the San Jose airport it was smooth sailing all the way.

Our trip ran like clockwork with all Tour companies being at the right place at the right time to pick us up or drop us off for planned excursions & airport transfers. Very impressive! Everyone was so kind and helpful every step along the way. It was "Pura Vida", which I learned means so many things.

The excursions were amazing and exceeded our expectations. The lodgings were outstanding, our favorite is the Arenal Manoa with a fantastic view of the volcano right outside our floor to ceiling windows. Highly recommend this place as the whole site is filled with beauty everywhere you look, the staff is very nice and helpful, as well as patient with my "Spanglish" conversations. Just a short taxi ride away is the EkoThermales Hot Springs - a must see and do experience after morning excursions. And Manuel Antonio Park...WOW!...another superb lodging with view and excursions.

I could go on and on about this trip but the one thing everyone should know: Costa Rica is absolutely beautiful and should be on your list of places to visit. Highly recommend working with KimKim Travel as they have all the hooks in place for a safe, well-planned, flawless connections trip. I will work with them again in the future and hopefully with Randall - he was the best!

Thank You Randall & KimKim!

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José

What can I say? Stayed here one night, our last, before flying out. It was your standard business hotel. No frills, no character, just a nice clean place.

Authenticity & Character
Something to see and do on the property. Pretty business-bland.
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

We LOVED this hotel! The room was large with 2 beds, had a fantastic view of Manuel Antonio beach from our private deck, and the grounds are beautiful and made for some excellent short hikes around the property and down to the beach. Will def try and stay in this hotel on our next visit!

Authenticity & Character
Very cool and interesting grounds with parts of planes serving as meeting areas and such. The Anaconda restaurant was only a few minutes walk from our room for daily breakfast and other meals.
Location
Near to town and the beaches. Short, but hilly walks. No problems for us as we both love to walk and hike but be prepared.
Staff
They were very helpful with getting us setup and additional hands-on help in using the room safe.
Cleanliness & Comfort
Fresh sheet service daily, clean comfy beds and the private deck with beautiful views. There was a kitchen area but we found it odd that there is no nearby Market on the property or in town to stock it up with any groceries. There are plenty of nearby restaurants though. We found a market about 20-min walk away, all UPHILL going there, and merely picked up a case of beer and hauled it in our backpack all the way DOWNHILL back to the room and enjoyed them on the balcony.
Ficus Sunset Suites
Monteverde

The room itself was nice & large with a private patio for viewing the scenery. We saw several species of animals on the property including the cute Coalti and not so cute "Raton Grande", as wll as many types of birds. The restaurant/office/bar area were nearby so making it for breakfast was a snap. The staff were very kind and helpful. We found it odd that barely anyone used the on-site restaurant & bar as we were usually the only ones in there when dining. Perhaps more people go into town for these features? Interesting note: Because of the type of santitation used in the area, when in the bathrooms after wiping, the toilet paper is NOT to be flushed but rather thrown into the trashcan. This was strange for us.

Authenticity & Character
Location
Short walk to downtown Santa Elena, but be prepared for some hilly hikes
Staff
Very kind and helpful. We were able to use the laundry facilities to get our shirts cleaned and pressed from the trip's activities.
Arenal Manoa & Hot Springs
Fortuna

Love, love, LOVE this place! We had the coolest and roomiest bungalo with a private patio and impressive view of the volcano from our huge floor to ceiling windows. The restaurant was a short 3-minute walk down the road for breakfast every morning and dinner every night. They will send a cab to your bungalo for free in minutes to take you anywhere on the property, which we did for the Hot Springs on the property as well as trips to the Reception to meet our Tour excursions.

Tips for future travelers

Def bring your swimsuit, camera & binos. Hike the property grounds and look for wildlife everywhere. The sun & birds woke us up every morning around 5AM....and we dug that! Speaking Spanish is a definite help, but not needed, as most everyone can speak Spanish and English quite well. Spanglish is totally acceptable manner in which to communicate.

Authenticity & Character
Loved the restaurant layout and its charm. Greco lizards hanging out and soaking up the rays, many species of birds flying around or perching.
Location
Close rides to nearby attractions such as Zip Lining
Staff
Super helpful and nice.
Cleanliness & Comfort
Very clean, comfy beds
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jul 12, 2022

Hey David,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us for your vacation planning. We look forward to serving you again in the near future.

Regards and Pura Vida from your friends in Costa Rica!

Randall

Don't Waste Your Time With Anyone Else!
Costa Rica | Jun 15 - Jun 23, 2022

Paul
Paul G.
Chicago, IL | Reviewed on Jun 30, 2022
There is far too much to mention here in detail, so I'll summarize by saying that I can't recommend KimKim's services highly enough. It would be next to impossible to name a favorite day or activity, as everything was seamlessly organized and integrated into a perfect, once-in-a-lifetime experience. In short, it was the best introduction to the amazing beauty and culture that Costa Rica has to offer that I can possibly imagine. From hiking to adventurous activities and relaxation beyond any... Read more

There is far too much to mention here in detail, so I'll summarize by saying that I can't recommend KimKim's services highly enough. It would be next to impossible to name a favorite day or activity, as everything was seamlessly organized and integrated into a perfect, once-in-a-lifetime experience. In short, it was the best introduction to the amazing beauty and culture that Costa Rica has to offer that I can possibly imagine. From hiking to adventurous activities and relaxation beyond any expectation, everything was top notch; locations, hotels, transportation, food, activities, guides, etc. There was nothing left out by our outstanding agent and the guides and drivers along the way, and plenty of room to keep things custom and personalized at every step. If you're considering the trip, don't hesitate another moment!

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

It would not have been possible for me to accurately imagine how much of dream this room would be. We were in 4B, and our view of the Manuel Antonio beach area was utterly beyond belief. There's is certainly too much to describe here, but I can't recommend highly enough for those staying in the Manuel Antonio area. The grounds are fun and interesting, featuring some tasty restaurants, a nice little hike, multiple lounge areas (which you will share with friendly monkeys and iguanas), and of course, easy access to a beach straight out of your most indulgent tropical fantasies. Food is great, staff is friendly and helpful, and an entire week's worth of incredible activities is just the beginning of what's available nearby. Don't wait to book!!

Tips for future travelers

Book an extra beach day, and get some pizza from El Wagon! If you're looking for any guidance for local activities, Tucanes Tours are absolutely phenomenal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Unreal. I won't waste my time trying to describe what should, without any question, be experienced in person. By the end of a two-night stay, I was compelled to begin worshipping volcanoes. One thing I will mention - do not miss the Ecotermales Fortuna hot spring. I would return for an extended stay just to go there again!

Tips for future travelers

You'd better book an extra night.

Authenticity & Character
Like most of the popular tourist accommodations in Costa Rica, the hotel has its own large, isolated grounds about a kilometer off the area's main road, but is also tangent to a small local town. A nice balance.
Location
The view - the springs - the grounds - the food - the staff - everything!
Staff
Considering the hotel's proximity to San José and general popularity, staff are confidently bilingual in Spanish and English in the very least, and are generally very engaging. The further away you travel from San José, the more I recommend brushing up on some Spanish.
Cleanliness & Comfort
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jul 01, 2022

Hi Paul, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our visitors.

We look forward to seeing you and David again soon.

Pura Vida!
Randall

6 Days in Costa Rica
Costa Rica | May 30 - Jun 4, 2022

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Trevor K.
Cedar Park, TX | Reviewed on Jun 28, 2022
Usually, when we travel, I do all the research, book everything, etc. but, with two kids under four in the house and work schedule, I went ahead and checked out KimKim to book a trip to Costa Rica. We ended up using Bryan with Serendipity Adventures, which worked out quite well. We stayed in Liberia for a couple days, a couple days a Rincon de la Vieja, and then a couple days at Playa Portero. Honestly, our least favorite part was Liberia. However, the night we arrived, Bryan arranged for... Read more

Usually, when we travel, I do all the research, book everything, etc. but, with two kids under four in the house and work schedule, I went ahead and checked out KimKim to book a trip to Costa Rica. We ended up using Bryan with Serendipity Adventures, which worked out quite well.

We stayed in Liberia for a couple days, a couple days a Rincon de la Vieja, and then a couple days at Playa Portero. Honestly, our least favorite part was Liberia. However, the night we arrived, Bryan arranged for us to have a coffee experience with Tierras Altas. This was incredible. It was informative and fun. We learned lots about the different type of beans, methods of brewing, and even the about the coffee industry world-wide. We have already ordered coffee beans from Tierras Altas back to the States. Rincon de la Vieja was action-packed- rappelling into canyons, tubing, zip-lining, horseback riding. And, then food was incredible! Those certainly were our favorite days. But, the accommodations at Bahia del Sol at Playa Portero were phenomenal: swim up bar, incredible beach access, and the rooms were great for us as a couple.

We loved Costa Rica! I'm thankful for Bryan putting this together. The best part of working with Bryan was that there were a few times during the week we wanted to make tweaks, and Bryan was quick to contact drivers to make sure we could get it all done. Bryan worked quickly and efficiently to make sure all was smooth.

Hotel Review
Bahia del Sol Hotel
Guanacaste
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day - Deep Sea Fishing Charter
Half Day - Deep Sea Fishing Charter
Costa Rica
Palo Verde National Park Boat Exploration
Palo Verde National Park Boat Exploration
Costa Rica
Coffee Experience in Liberia
Coffee Experience in Liberia
Costa Rica

Informative, personal, casual

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 28, 2022

Hi Trevor,

It was a pleasure to work with you!

Thank you for your detailed review and constructive feedback! We will share your comments with all partners involved. Especially I am glad to know that you enjoy the coffee experience, the guys from Tierras Altas ever do their best to provide a great explanation about costarican gold beans.

Kindest Regards,
Bryan

Stress free adventures
Costa Rica | May 20 - May 28, 2022

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Tony Z.
Milton, MA | Reviewed on Jun 19, 2022
Brittany was amazing coordinating our trip in Costa Rica! When one tour accidentally picked us up a day early so we missed our planned tour - she was able to quickly rearrange our bookings. She recommended an upgrade to Tabacon Thermal Spa and that was such a relaxing and romantic start to our honeymoon. In Arenal the sloth tour was cool (saw 8 sloths!) the volcano hike was challenging yet beautiful and informative. The boat transfer across lake arenal was unique and felt very “local”.... Read more

Brittany was amazing coordinating our trip in Costa Rica! When one tour accidentally picked us up a day early so we missed our planned tour - she was able to quickly rearrange our bookings. She recommended an upgrade to Tabacon Thermal Spa and that was such a relaxing and romantic start to our honeymoon. In Arenal the sloth tour was cool (saw 8 sloths!) the volcano hike was challenging yet beautiful and informative. The boat transfer across lake arenal was unique and felt very “local”. The car trip transfers are an adventure in & of themselves
The Don Juan coffee chocolate and sugar cane tour ended up an unexpected highlight. Zip lining was also a fun adrenaline rush to see the beauty of the canopy
Quepos was wonderful the staff from Tucanes was above and beyond! Our cooking class was just us so we really got involved and learned so much about the culture and people. They took time to really share their lives with us - we felt as though we were being welcomed to their home. The horseback ride was fun with a gorgeous waterfall and then we rounded our the trip with a day on the water including snorkeling and relaxing in the water.
We saw so many wildlife (due to the skill & knowledge of the staff) sloth, all 4 types of monkeys, birds, bats, crocodile, deer, frogs, tarantulas, iguana, morpho butterflies and coati & agouti!
We will definitely use Kim Kim again it made for stress-free coordination of the trip. It allowed for enough down time matched with adventure.

Hotel Review
Tabacón Thermal Resort & Spa
Fortuna

Relaxing great to have thermal on site Known by everyone who’s been to CR

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:
Brittany
Brittany M.
Colorado | Replied on Jun 30, 2022

Tony,
I'm so glad I was able to help straighten out the tour mishap while you were on your honeymoon! Besides that, it sounds like you enjoyed experiencing a little bit of everything that Costa Rica has to offer - relaxation, thrilling adventures, culture, and gastronomy.
Thank you so much for sharing your feedback and review. The kimkim team is excited to help plan your next international adventure!
Best,
Brittany

We just arrived back from an amazing vacation...
Costa Rica | Jun 2 - Jun 10, 2022

Amy
Amy W.
Richardson, TX | Reviewed on Jun 17, 2022
We just arrived back from an amazing vacation experience in Costa Rica. Yuliana planned the perfect trip for our family. We enjoyed the white-water rafting, amazing tours to see wildlife, zip-lining...really everything. The highest praise came from my husband who signed up with kimkim while we were in Costa Rica to travel to another destination! Thank you for the wonderful vacation!
Amy
Read more

We just arrived back from an amazing vacation experience in Costa Rica. Yuliana planned the perfect trip for our family. We enjoyed the white-water rafting, amazing tours to see wildlife, zip-lining...really everything. The highest praise came from my husband who signed up with kimkim while we were in Costa Rica to travel to another destination! Thank you for the wonderful vacation!
Amy

Hotel Review
Koora Hotel
Monteverde

This hotel was perfect for our vacation to the cloud forest. The rooms were beautiful. We enjoyed being in the rainforest so much. The service and attention to detail was amazing. The food was some of the best we had in Costa Rica. Both my husband and my teenage son made sure they had the name of this hotel written down. Both apparently plan to return here specifically! :)

Authenticity & Character
Small, intimate experience
Location
One is in the cloud forest
Staff
Everyone knew our names
Cleanliness & Comfort
The rooms were very comfortable
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 17, 2022

Dear Amy,

Thank you for your time to share this beautiful review with us.

I am very happy you have a great vacation in Costa Rica. For me was a pleasure to assist you.

I hope your husband and your son will visit Koora Hotel again. :-)

Will be more than glad to help with this new visit in the future.

Best,
Yuliana

Costa Rica the easy way!
Costa Rica | May 21 - May 29, 2022

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Todd K.
Phoenix, AZ | Reviewed on Jun 15, 2022
My girlfriend and I work rather long days and by the time the night or weekends roll around, we don't want to be bothered with doing anything that requires effort. We made a few attempts at planning trips on our end (we both struggle to make decisions), kept going circles, months had passed, and finally we just decided to have someone else do all the work. We found KimKim doing a quick google search, noticed that they wanted to ask you about what type of holiday you wanted, but then also... Read more

My girlfriend and I work rather long days and by the time the night or weekends roll around, we don't want to be bothered with doing anything that requires effort. We made a few attempts at planning trips on our end (we both struggle to make decisions), kept going circles, months had passed, and finally we just decided to have someone else do all the work.

We found KimKim doing a quick google search, noticed that they wanted to ask you about what type of holiday you wanted, but then also had sample itineraries. We chose the first sample we saw for Costa Rica and was put in contact with Brittany. She reached out to us shortly after and was really responsive with any questions or concerns that we had.

She literally did everything for us including arranging our inbound transfer the day before our itinerary began and extending our stay one day beyond the planned itinerary.

I don't really remember any of the other guides names but I think Ride Costa Rica was the primary transportation provider that took us around. Each driver was punctual and chatty enough.

We would have missed quite a bit of the city of San Jose if we didn't choose to do the walking tour. The guy who took us around showed us several neighborhoods that we probably would not have found on our own.

All the hotels were nice. The hotel we chose in Arenal had individual hot tubs and a good restaurant on site. The hotel in Manuel Antonio had amazing views of the sea.

I can't really say I had a favorite place (each was as nice as the previous) but the ocean temperature was incredibly pleasant (I typically find most oceans to be too cold to swim in).

Overall, if you want someone else to do the legwork for you, consider booking with KimKim. We are already planning on booking another trip with them.

Thanks, Brittany!

Todd & Annie

Hotel Reviews
Hotel & Spa Poco a Poco
Monteverde

Across the street from a shopping center and short walking distance to many of the local tourist attractions. Really nice restaurant on site. Beautiful angel trumpet trees on property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio

I mean the bartender will bring you drinks in the pool during happy hour where you can swim to the edge and look out to the sea. The room we had offered a large tub that easily accommodated two and had a stone wall that extended to the shower area. The balcony overlooked a stretch of trees before extending out to the sea. If you are lucky, you might see monkeys around the front of the property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

Don't miss the individual hot tubs tucked behind the trees near the pool. Incredible!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San José by Radisson
San José

Great location near the park. Easy walking distance to museums. Tasty breakfast on offer at hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:
Brittany
Brittany M.
Colorado | Replied on Jun 30, 2022

Hi Todd and Annie,
Thank you so much for your kind words! I'm glad to hear you thoroughly enjoyed your Costa Rica trip and my services met your expectations. It sounds like your tour of San Jose was the perfect fit for the two of you, and you had a great experience in each destination.
The team at kimkim will be happy to help you with your next trip, and if you decide you'd like to return to Costa Rica, it would be a pleasure to work with you on another unique itinerary!
Best,
Brittany

What an amazing experience. Charlotte did a f...
Costa Rica | Jun 2 - Jun 12, 2022

Michelle
Michelle S.
Wichita, KS | Reviewed on Jun 14, 2022
What an amazing experience. Charlotte did a fantastic job of taking our wish list and making it come true. Everything was smooth from car rental and hotels to suggested detours and excursions. Thank you for making our dream vacation a reality. We will definitely turn to KimKim for our next vacation. Read more

What an amazing experience. Charlotte did a fantastic job of taking our wish list and making it come true. Everything was smooth from car rental and hotels to suggested detours and excursions. Thank you for making our dream vacation a reality. We will definitely turn to KimKim for our next vacation.

Hotel Reviews
Casa Luna Hotel & Spa
La Fortuna

What a beautiful hotel! The grounds were amazing and the view of the volcano was perfect. The staff was incredibly kind and helpful. We loved our stay and will definitely suggest Case Luna Hotel & Spa to our friends!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The detail to the grounds. The plants were amazing and the morning birds were a sight (and sound) to experience.
Cristal Ballena Boutique Hotel & Spa
Ballena

Paradise. The grounds, room, spa, restaurant, view and staff were amazing. And the Mix Massage was the best I've ever experienced. Thank you for turning our dream vacation into a reality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stand-Up Paddle Boarding on Lake Arenal
Stand-Up Paddle Boarding on Lake Arenal
Costa Rica

Marcos was our favorite tour guide on our trip. His knowledge of the area was amazing and his passion for birds fun to hear about. I wasn't a bird lover at the start of this excursion, but listening to Marcos and seeing his passion for the birds made me realize beauty I have been missing. He even suggested some additional excursions to fill our trip AND on the return home stopped at the location to make sure we got signed up. He also took a few detours on our return trip to the hotel to point out restaurant and a few other locations we had inquired about.Thank you, Marcos!

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in the Arenal Area
Canyoning in the Arenal Area
Arenal/La Fortuna

I've never experienced anything like this and it was amazing. Fun, beautiful and exhilarating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba Diving at Isla del Caño Biological Reserve
Scuba Diving at Isla del Caño Biological Reserve
Uvita
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sea Kayak or Outrigger Tour in Playa Agujas
Sea Kayak or Outrigger Tour in Playa Agujas
Costa Rica

Would have been 5 stars if the weather was better. It was a little too rainy and choppy for me and the water was dark from all the rain.

Quality of Experience
Guides, Drivers and Staff
Transport
Ecotermales Hotsprings
Ecotermales Hotsprings
Arenal/La Fortuna

Most relaxing evening ever! And in a beautiful environment.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Hike in the Forest
Night Hike in the Forest
Arenal/La Fortuna

Our guide's knowledge was amazing. Loved listening to the sounds of the jungle and seeing some amazing animals.

Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Zip Lining Adventure
Canopy Zip Lining Adventure
Arenal/La Fortuna

We had a great time. We ended up being the only two people on the tour and enjoyed getting to know our guides and learning more about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jun 14, 2022

Thank you Michelle!

It was a pleasure to work with you, and I am glad you had a fantastic vacation. :-)

Charlotte

Sorry it's taken sooooooooo long to reply to ...
Costa Rica | Dec 22 - Jan 3, 2019

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Mark A.
United Kingdom | Reviewed on Jun 13, 2022

Sorry it's taken sooooooooo long to reply to this however ive only just found this email in my junk folder while looking up the old trip details... Hope it's still good with Randal and all you guys ?

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jun 13, 2022

Hi Mark,

No problem at all, it is great to hear from you again after all the madness over the last couple of years. We all are doing well, welcoming more and more tourists every day in our country :)

We hope to have the chance to welcome you again in the future.

Pura Vida!
Randall

I'm glad we used KimKim! The site was intere...
Costa Rica | May 28 - Jun 4, 2022

Naomi
Naomi D.
Sacramento, CA | Reviewed on Jun 12, 2022
I'm glad we used KimKim! The site was interesting to use since it takes your interests, timeline and and budget and makes suggestions to get you started, but also allows you to make selections and modifications. It was great not having to book each transfer, hotel, and tour on our own. When we needed to make changes, Brittany was great at getting back to us quickly and making things happen. Read more

I'm glad we used KimKim! The site was interesting to use since it takes your interests, timeline and and budget and makes suggestions to get you started, but also allows you to make selections and modifications. It was great not having to book each transfer, hotel, and tour on our own. When we needed to make changes, Brittany was great at getting back to us quickly and making things happen.

Hotel Reviews
Lomas del Volcán
Fortuna

This hotel was beautiful-online photos don't do it justice. Everyone was extremely friendly and helpful. The view of the volcano from our back patio couldn't be beat (room 503). The restaurant and bar had very good food and drinks. The pool area was very nice and relaxing. The covered jacuzzi was great to sit in during the evening rainstorms. The grounds were beautiful-it seemed the staff were tending to it throughout the day. The front desk staff were helpful with every question or need we had, and were very helpful in arranging transport into town. I would stay here again.

Tips for future travelers

If you want to be close to "the action" of town this is not the place for you-you'd need to take a taxi.

Authenticity & Character
Beautiful grounds
Location
Everything
Staff
Everyone was friendly and helpful
Cleanliness & Comfort
Everything was clean and beautiful
The Falls at Manuel Antonio
Manuel Antonio

It is unfortunate I cannot give 5 stars. The grounds are lovely with a nice pool and seating areas, and a great bar. The bar/restaurant staff were really great, and the food was excellent. The animals that came through the grounds in the afternoon were a real treat-Agouti, Iguana, and the squirrel monkeys. Most of the rooms in the back of the property seemed lovely, but we had a "front side" room. These rooms face the front of the building and the main road. The room was basic-not aesthetically pleasing or anywhere you'd want to spend any time. The lamps were broken. On our last night we came back to the room and found it flooded from a backup in the shower (we hadn't used the shower yet that day). Of course things happen sometimes, but the woman in charge did not know how to handle the situation. It took persistence on our part to get the management to set us up in another hotel for the night since they could not accommodate us with an equivalent room. They did end up moving us to another lovely hotel nearby for no charge and waived our food and beverage charges-which was nice. If we were in a better room, and had been taken care of promptly when the shower issue happened, then I would give 5 stars.

Tips for future travelers

do not pick the "front side" room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hike & Tabacón Hot Springs with Meal
Arenal Volcano Hike & Tabacón Hot Springs with Meal
Arenal/La Fortuna

Nice hike around the 1968 lava field. The hot springs were nice, but the grounds were difficult to negotiate at night. The dinner provided was really good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Carla was a very nice naturalist guide. We were able to see several animals, and she was very informative and patient.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Discovery Walk
Sloth Discovery Walk
Arenal/La Fortuna

I can't review this tour because it was cancelled due to a lightning storm. Brittany with Kimkim handled the refund process for us with no problem.

Local specialist:
Brittany
Brittany M.
Colorado | Replied on Jun 13, 2022

Thank you for sharing details of your experience in Costa Rica, Naomi! I'm sorry to hear about your experience at The Falls Hotel in Manuel Antonio, but I'm glad they were ultimately able to resolve the situation for you.
It was a pleasure assisting you with organizing your trip, and the kimkim team can't wait to help you plan another amazing adventure in the future!
-Brittany

Our trip was very last minute and Kimkim made...
Costa Rica | May 28 - Jun 4, 2022

D
Dorsa N.
Canada | Reviewed on Jun 11, 2022
Our trip was very last minute and Kimkim made it really easy to not miss out on any activities. Brittany was also so amazing, she was available at odd times and checked in on us when we needed her. Read more

Our trip was very last minute and Kimkim made it really easy to not miss out on any activities. Brittany was also so amazing, she was available at odd times and checked in on us when we needed her.

Hotel Reviews
Monteverde Lodge & Gardens
Monteverde

Very clean, amazing food and beverages located in a lovely location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Igloo Beach Lodge
Manuel Antonio

The pictures were misleading about the hotel location. It is located by a main road. Units are way too small and they're not practical. the reception desk and the bar are the same. our room was lacking simple and necessary equipment, such as luggage table or closets or even a safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Country Inn
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Scuba Diving at Isla del Caño Biological Reserve
Scuba Diving at Isla del Caño Biological Reserve
Manuel Antonio

One of the most organized PADI certified crew I've ever been with. everything from their side was amazing. everything was calculated and everyone had their own cups and water bottles with names and etc. Dive instructor and crew were also super professional and helpful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & EcoTermales Hot Springs Visit with Meal
Arenal Volcano Hike & EcoTermales Hot Springs Visit with Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:
Brittany
Brittany M.
Colorado | Replied on Jun 30, 2022

Thank you for your review, Dorsa!
I was happy to help plan and organize your Costa Rica trip for you. We hope you'll consider using kimkim's services for future international trips!
Best,
Brittany

Trip was amazing. However, I was a little dis...
Costa Rica | Jan 15 - Jan 29, 2022

J
Joann B.
Tipp City, OH | Reviewed on Jun 09, 2022
Trip was amazing. However, I was a little disappointed not to have gotten to meet Olman in person. He was very responsive to any questions and solved any issues immediately. He was absolutely correct about only needing one night in Jan Jose. I was a little worried about not having air conditioning in Tortuguero but it was no issue and we slept well. All of the meals provided were excellent. Most of the transportation was private - quite a luxury.
I think the one suggestion I might have is...
Read more

Trip was amazing. However, I was a little disappointed not to have gotten to meet Olman in person. He was very responsive to any questions and solved any issues immediately. He was absolutely correct about only needing one night in Jan Jose. I was a little worried about not having air conditioning in Tortuguero but it was no issue and we slept well. All of the meals provided were excellent. Most of the transportation was private - quite a luxury.
I think the one suggestion I might have is that the hiking around the Arenal Volcano was a little more exertional then described. My 75 year old husband struggled keeping up and it made us late for the hot springs that evening.
I ended up testing positive for Covid at the end of our trip in Tamarindo - what a beautiful place to be stuck! Olman once again assisted us as much as possible with getting testing and letters from the Minister of Health so that we could return to the US. He also assisted with making sure we had transportation back to the airport. The resort had one of the best breakfast buffets - beautifully located that I have ever been to. They were very accommodating delivering my breakfast every day while quarantining. The pools - the beach - just beautiful.

Hotel Reviews
Mawamba Lodge
Tortuguero

Beautiful location. No air conditioning, no TV but big overhead fans. No hairdryers and no WIFI unless you were close to the main lodge. Food served at lodge was amazing Took the AM boat tour - guide was impressive and tried to find as much wildlife as she could - including monkeys, birds, and crocodiles - trip was very pleasant. Had to travel 1&1/2 hr to get back to the lodge - on the return trip it was pouring and we had to carry our own luggage up a hill to get to where the buses were parked. Had to pay to use the bathroom at the bus location and any food and drink was a bit overpriced.

Tips for future travelers

I would suggest that one night was enough to see everything

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

Surrounded by trees - beautiful - 4 hot tubs. Restaurant not impressive. Had fish one night and was not that good. Second night we went into town. Cute little town - could have explored more of it. We ate at Tabacon and the food was amazing. Had to take a cab to get into town from the hotel. Recommend the butterfly Took us 3 hours to hike around the volcano - my husband is 75 - not such a good knee and there was some climbing up and over large rocks. We got to the Tabacon Springs - it was dark and lighting was poor. We did not realize that we had to show our vaccine records and our health letter before they would even let us in - luckily I had brought them along

Tips for future travelers

I wish I had done the waterfall walk

Tamarindo Diria Beach Resort
Tamarindo

Most beautiful location. The view from the breakfast location was breathtaking. Monkeys in trees above. Howler monkeys could be seen and heard from our room in the early mornings, Many shops and restaurants in walking distance. Better then some Caribbean Island resorts I have stayed at.

Tips for future travelers

Spanish - but many English speaking staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Beautiful location. Surprisingly cool due to elevation - I did not try the pool. Long walks up and down hills to get to breakfast but shuttle service was great. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

walking distance to the forest and the beach. Many restaurants within walking distance. Hotel was clean - lots of precautions. Pool was nice with swim up bar. Food - breakfast and other meals fantastic. The best fish tacos ever and I don't usually like fish tacos.

Tips for future travelers

Get the fish tacos

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José

Seemed understaffed. Staff had trouble keeping the breakfast bar stocked. If you needed tea - good luck getting hot water. Not enough seating. Just unimpressive. No pool. We took a bus tour of the city - younger people could certainly just walk to attractions

Tips for future travelers

only stay one night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 09, 2022

Hello Joan,

Thanks for your kind words.
I am disappointed too, I wanted to catch up with you. This time was not possible, however, I hope you will visit us again in the future to continue exploring our incredible country.

It was a pleasure for me to ensure you got the best experience in Costa Rica, thanks for your recommendations about specific activities and hotels.

Pura Vida!
Olman

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