Kimkim Trip Reviews for Jordan

Lena was so professional, quick, responsive, efficient, and helpful! When my driver was late by 30 minutes, I called her and she sprung into action. She provided excellent trip recommendations and feedback. Thank you LENA!

A stand out negative- the Oscar hotel in Petra is not clean and is very tired and smoky. I asked for simple but clean. We ended up moving to the move pick for our second night. I would remove it from your hotel list.

We also had three different drivers all were nice and efficient but better to have one that can tell a few stories. They were very reliable and punctual though.

Otherwise Jordan was fantastic. Thank you.

We had a wonderful trip organised by Carmen. We were able to see Wadi Rum, Petra and Dead Sea. The whole experience has been breathtaking and it will remain in our memories for a long time. Our driver Mustafa was always prompt and ensured that we were taken to the places of the visit as per our Itinerary. We loved this trip and will recommend to our Friends as well.

We used Why Jordan travel agency based in Petra through KimKim. When you arrange a holiday where you are reliant on the tour operator for your driver and guides you put yourself totally in their hands.
Tamara from Why Jordan worked with us to plan the 6 day trip across Jordan taking in Jerash, Petra, Wadi Rum and the Dead Sea. It was a whistle stop tour and every step of the way the events unfolded as previously planned. From the reception at the airport including sorting the visas to our driver Mohammed who was with us for the entire trip it ran like clockwork and provided us with a very personal experience.
The places were amazing and the guides were always extremely friendly and knowledgeable whether it was trekking from little Petra or walking round the temple of Artemis. Our Driver was also a mine of local knowledge and in our eyes exceeded his brief along with always being on time he was able to show us Jordan on route to the planned locations.
Everyone we met throughout our trip contributed to an amazing holiday and we would happily recommend KimKim and Why Jordan along with the country and its people to anybody planning such a trip. Jorden is a place everyone should experience and we feel privileged to have been.
Peter and Theresa.

We did a Jordan and Jerusalem 4 day trip and it was amazing! Tamara was very patient with us as we had her change things to make the trip exactly how we wanted. We flew in and arrived late on Saturday night and were delivered to our hotel where we did dinner on our own. The next morning breakfast was included and then our driver Talal picked us up and spent the next four days with us. We toured Amman where Talal bought us Turkish coffee and coffee cookies that we enjoyed before touring the Citadel. We then drove to Jerash and then down to Petra. We stopped at a few extra places along the way to see things Talal knew we would enjoy (Moses rock and Shawback castle)and then checked into our hotel in Petra with a gorgeous view of the mountains. We were picked up the next morning for a walking tour of Petra where we had a local guide describe everything to us. We then walked up to the Monastery on our own before having our driver pick us up to take us to Wadi Rum for a Bedouin camp experience. While there we did an auto tour of the desert and a camel ride. The next day Talal met us once again for a drive towards the Dead Sea. We stopped at Mt Nebo and Madaba along the way. We were able to get checked in early at the Dead Sea hotel and ended up with a view of the water. Floating in the Dead Sea after “muddling up” was a highlight of the trip! Our last day we were picked up for our day in Jerusalem. We were met by a new driver on the Israel side and he took us all over Jerusalem and then the old city. After our full day we returned to Jordan where Talal met us for our last meal in Amman and a city tour by night. Talal took us to an amazing place for dinner where the food just kept coming! We sat at low tables with food served family style. The saddest moment was when we had to say goodbye to Talal at the airport for our flights back to the US! We felt very safe the entire time and were always asked if we needed anything at all. Talal always stopped and bought us fresh cold waters, etc. we can’t wait to plan another adventure in Jordan!

Thoughtfully prepared itinerary.
The driver allocated (Nedal) was helpful & advised on circuit and what to expect. Cover the northern side of Amman and the south but Petra just blew me off. What a site but it was beneficial because we engaged a guide at site.
Also incorporated some experience at Wadi Musa & Wadi Rum in the desert wilderness.
Finished the circuit with Aqaba & Dead Sea. Wish we had spent more time here
Be prepared for an active period if you want to enjoy.
Thank you Kim Kim.

The experience in Jordon itself was fantastic. It is a beautiful country and we enjoyed Petra and Wadi Rum immensely. The experience with kimkim was good at first, but a lot of important details were missed that soured our experience. Imke never sent us the name or contact info for our driver, despite her assuring us that she would and I reached out to her days before we left to get that info. We felt rather lost when we landed, not sure where to find him since there were groups of drivers/guides at many different places in the airport. Then we got to one of our hotels and it hadn't been paid for and the host at the desk rather aggressively insisted it was my responsibility to pay. I had to call the emergency line to get it resolved, and the whole process took over an hour from our time in Petra as we weren't allowed to leave the hotel without paying. Then, less important but most disappointing: despite confirming with Imke twice that we wanted to do the hot air balloon in Wadi Rum, she did not make the booking and it was already full when we got there so we missed out on one of the parts of our honeymoon that we were most looking forward to experiencing. And our driver was nice but we felt pressured at times to buy things from the gift shops and restaurants that he took us to (I know this is standard on tours but it shouldn't be). And then on our last day we had planned in our itinerary to explore Amman for a few hours but our driver insisted that we should stay at our hotel until 5pm (well past checkout) instead. We pushed back a bit but he was very insistent and so we felt uncomfortable and just agreed to that. Overall, we liked Jordan but I'm not sure I would go through kimkim again.

Everything went very well - the planning as as well as the trip itself. Lena was very helpful when it came to answering my many questions before the trip.
The driver in Jordan was very good and was always on time for our trips/activities. We would definitely use him again if we visited Jordan on a second trip.
There was only one small snafu during our trip and it happened while we were visiting Petra. It wasn’t clear to us on the second day of our visit to Petra how and when we were to go there. Consequently, we made arrangements with our driver. It turned out that a guide and driver had already been hired for this, and so this had to be worked out, which it was, with minimal fuss.
I want to thank Lena and KimKim for making our visit to Jordan a really great experience! We will definitely recommend KimKim to our friends and relatives when they travel and will use KimKim for planning our future trips.
Cris Kenudson

Andy was very accommodating and was very good with the follow up. Once The trip was booked, we did not hear back from Andy or Kimkim. I wrote to them about days before the trip was to begin and at that time I received a handout of what to expect when we arrived in Amman. I wish the materials were forwarded earlier and without having to ask for them.

Petra was great and we all enjoyed that. I was disappointed with Wadi Rum and the organization/lack of information of what we were doing and its duration. For example, we were told we should leave Petra early to get to wadi rum, thinking there was a lot to do. After getting there around 11, we sat around for over an hour not knowing what was going on. We then went on our jeep/camel ride for a few hours and got back around 4 with nothing to do til dinner. Our driver told us he was picking us up the next morning around 6 to do a 1 1/2 hour jeep ride then a 2 hour hike. We woke up at 6 and then told there was a booking issue to see if we could pack up and move our stuff to a different tent. On our ride, the jeep broke down and were stuck for 1 1/2 hours before the replacement jeep came. At that point we were not in the mood to drive another 1 1/2 and hike in the heat of the day which was the whole point we left early. So when we got back we had nothing to do for the whole day and thats why we called our agent to go to Amman earlier. I just felt that if we had known how long that hike/jeep ride was and that we would be doing it in the morning, we wouldn't have stayed an extra night at the camp and went to Amman early and saved the expense of the extra car ride/hotel cost.

We had a fabulous time in Jordan. Lena did a great job organising and planning the trip. Especially the hotels she booked as all were in central locations or very close to the attractions and amenities. This made it so easy to access and visit all the areas we wanted to see - actually walking distance and you get to see more of the locality. The hotel in Petra and Dead Sea were superb and exceeded expectations.

Petra was jaw dropping and no doubt to its status as one of the worlds natural wonders. We spent just under 2 days there - plenty of time and right amount of time if you want to see most of Petra as it is absolutely vast. We did three trails on our full day - very tough going and challenging - not to be under estimated as there is plenty of hiking and many steps to climb... we also had 'back door' route planned by Lena the second day - excellent guide was Ibrahim - very funny and informative throughout.

We had a car/transport and an escort throughout. Our driver, Shareef, was helpful, punctual and professional throughout. He made sure our long trips had enough break stops and was always asking if we needed anything and any tips for the next destination. Thanks again to all the team - especially Lena and Shareef.

My partner and I had the most amazing trip to Jordan and Israel. Everything was seamless... from meet and greet at the borders to great accommodation to wonderful private guides at all the key sites. We had looked at doing a group tour and decided to book a completely private tour on the Jordan side, and a mix of day tours and group tours in Israel. You get the peace of mind of a perfectly organised trip created by a local expert, great local guides, and with the independence of a private tour, and very reasonably priced compared to group options. A great way to spend time one on one too with the lovely Jordanian people who were so welcoming and lovely. A special thanks to Tamara who organised our trip and was very easy to contact before and during the trip, and Hashim our lovely driver.

This is the first time I have used KimKim, and I am very happy with the booking process and the tour itself. The agent, Raisa, answered all of my questions quickly and in good details. Once we have started the tour, she kept me informed on the tour guide change. The tour itself was wonderful and my group really enjoyed our guides and our time in Jordan. Highly recommended for anyone who wants to travel to Jordan in he future.

The planning and help in curating the itinerary was a highlight and was very well done. Jordan is beautiful and I wish I had more time there. Wadi rum was a short stay but exceptional. I will have to return again to do justice to the sites and stars in the desert.

Thanks Carmen and Kim Kim.

Wish you guys the best in what you are trying to achieve. Experiential travel is the way to go!

Regards
Rish

We had a wonderful in Jordan thanks to Mohammed (our guide), Tamara (our travel agent), and KimKim. We hit the major sites: Petra, Wadi Rum, and the Dead Sea and they did not disappoint. We couldn't have wished for a better trip. Our driver/guide, Mohammed was the man! He made the experience fun, informational, and authentic. The trip was the perfect blend of site-seeing, adventure, not too much traveling, amazing food, etc. Highly recommend!

A wonderful trip! Raisa organised it perfectly, listening to my requests well. She checked and asked questions and coped well with my questions and changes.
Mustafa Orabi, the driver. Driver is the incorrect title. Carer would be more accurate! Mustafa is an amazing, caring person, who made sure that everything was perfect every day. Nothing was too much trouble. I just sat back and relaxed for nine days. Add to this his great knowledge of each area, north to south, we visited and his ability, to tell great stories. His care and concern should be taught to others in the tourism business in other countries!!!
Thank you again. It was a wonderful nine days in a fascinating country. PS: Loved your food too! And the cats.

Lena was EXCELLENT to deal with, we changed our minds 5 times in this trip and dates and she made everything so easy (thanks Lena). We loved our tour with Akram & we loved Jordan in general - it far exceeded our expectations. Mohammed (our guide through Dana nature reserve) was excellent & our favourite part of the whole trip was the 4 x 4 ride through Wadi Rum desert. Thanks everyone for an amazing holiday - we’ll be back!

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we loved experiencing. Jordan is a beautiful country and we are glad we decided to visit :) thank u team kimkim

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the end and he did show as some amazing views both driving into Petra and on the old road from Petra to the Dead sea.
Our guide Ibrahim for the hike to the Monastery was excellent, as was the hike itself.
Petra is of course amazing and our day and a half there was just about right.
Jerash, Ajloun, Karak and Showback are all impressive and enlightening.
The Dead Sea experience was enjoyable but really only because we could play with our grandchildren in the swimming pool.
A well organised itinerary with sufficient time to see our family in Amman. A trip we will not forget.
Lena deserves thanks for putting together the programme combining touring and spending time with our family.

Sharif was a real gentleman. We fell in love with him. Always on time, polite, attentive, full of useful suggestions, discreet.
He helped to make our two birthdays special.
Petra and Wadi Rum amazing. So much history. Bilal was a great story teller. Camel ride fantastic. Lying on the sand looking up at the stars beautiful. Sharif suggested snorkeling in Aqaba - just right.