Kimkim Trip Reviews for Scotland

4.7
Based on 208 ratings
Read 208 verified reviews by travelers who booked their trip to Scotland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Overall the trip was amazing. I wish I had s...
Scotland | Sep 1 - Sep 8, 2024

Diane
Diane M.
Newark, DE | Reviewed on Sep 12, 2024
Overall the trip was amazing. I wish I had some better guidance on making flights arrangements. My connections in Heathrow were very tight. The executive car travel in Edinburgh was excellent. The Hotel du Vin was lovely. Food was very good. The rooms face the courtyard so it can be noisy. Timberbush is the best tour group. Mercat and Raabies were ok too but Timberbush guides were very polite and engaging. The hotel in Inverness was ok. Food and staff not so good. Location... Read more

Overall the trip was amazing. I wish I had some better guidance on making flights arrangements. My connections in Heathrow were very tight. The executive car travel in Edinburgh was excellent. The Hotel du Vin was lovely. Food was very good. The rooms face the courtyard so it can be noisy. Timberbush is the best tour group. Mercat and Raabies were ok too but Timberbush guides were very polite and engaging. The hotel in Inverness was ok. Food and staff not so good. Location excellent. Train ride to and from Inverness were great but KimKim needs to remember that not all tourists know the rail system and it can be tricky. Glen Afric, Cava Cairns, Culloden, Eilaen Donan Castle, St. Andrews are a must. The most incredible journey was the Isle of Skye. We had a beautiful day and the guides were amazing. Our return to Edinburgh on train was lovely but we were asked to get our own taxi. That was difficult since no taxis are allowed at Waverly and must be prebooked. We had to haul our luggage a couple blocks to where the taxis were. The Tiger Lily was an incredible hotel. Did not eat there. This part of the city looked amazing. We called KimKim on check-in to Tiger Lily that we missed our Whiskey tour since we could not get a taxi. We were told someone would reach out on Monday. We have not heard anything. Overall, I would recommend KimKim but the travel advisors need to remember that we are not all European travelers and need additional assistance.

Activity Reviews
The Isle of Skye & Eilean Donan Castle
The Isle of Skye & Eilean Donan Castle
Inverness

Excellent!

Quality of Experience
Jack our guide
Guides, Drivers and Staff
Transport
Private transfer in town
Private transfer in town
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 13, 2024
Hi Diane, Thank you so much for taking the time to share your review about your recent trip with us. It was truly a pleasure working with both of you, and we are thrilled to hear that your overall experience was amazing. That’s such wonderful news! I can see that you enjoyed some incredible moments during your travels. Your feedback is invaluable, as it helps us learn, grow, and continue offering a service that makes a positive impact on our guests. It's such a shame that you missed the... Read more

Hi Diane,

Thank you so much for taking the time to share your review about your recent trip with us. It was truly a pleasure working with both of you, and we are thrilled to hear that your overall experience was amazing. That’s such wonderful news!

I can see that you enjoyed some incredible moments during your travels. Your feedback is invaluable, as it helps us learn, grow, and continue offering a service that makes a positive impact on our guests.

It's such a shame that you missed the whisky tour we arranged for you, which was scheduled just an hour after your arrival at Edinburgh Waverley. We completely understand how navigating such a large station can feel overwhelming. I was hopeful our conversation before your trip had covered the steps for getting a taxi, and I thought the introduction of Edinburgh Waverley's dedicated taxi zone in 2023, the largest in the city, would make things easier. We had discussed that there were staff inside the station to help book taxis for you, meeting you at the main entrance, which we felt was a better option than locating a pre-booked transfer. Perhaps this wasn’t as clear as it should have been during our call.

We’re sorry to hear you had to walk, and we truly wish we could have provided immediate assistance through the on-call number we gave you. Unfortunately, by the time you contacted us after checking into your hotel, the tour had already started, and we weren’t able to rearrange it or secure a refund. This feedback is very valuable to us, and we'll ensure we add extra details to our roadbook to clarify these steps even more.

Thank you also for your comments on the hotels and tour operators. This information is incredibly helpful as we continue to improve our service.

I did reach out to you on Monday via the KimKim messaging system, as promised. I’m sorry you didn’t see the message, as we would have gladly arranged a call.

Once again, thank you for choosing to travel with us. We hope you’ve created some lasting memories and have plenty of photos to remember your journey by. We’d love the opportunity to work with you again in the future.

All the best,
Jane & The Team

We were delayed I getting our trip to Scotlan...
Scotland | Aug 6 - Aug 26, 2024

Marie
Marie D.
Canada | Reviewed on Aug 27, 2024
We were delayed I getting our trip to Scotland lined up but we lucked out with Tetiana as our advisor. She prepared an amazing trip for us. We experienced a few challenges - one of them a passport left in a hotel safe! We solved most of it ourselves but she followed up with both hotels for us. She chose great hotels for us. We stayed at the Virgin Hotel in Edinburgh, Kingsmills in Inverness, Clan MacDuff in Fort William, the Perle in Oban, Cameron House in Loch Lomond and The Address in... Read more

We were delayed I getting our trip to Scotland lined up but we lucked out with Tetiana as our advisor. She prepared an amazing trip for us. We experienced a few challenges - one of them a passport left in a hotel safe! We solved most of it ourselves but she followed up with both hotels for us. She chose great hotels for us. We stayed at the Virgin Hotel in Edinburgh, Kingsmills in Inverness, Clan MacDuff in Fort William, the Perle in Oban, Cameron House in Loch Lomond and The Address in Glasgow. We had great activities and tours. We had drivers pick us up and drive us around. We had 1 bus tour to isle of skye which was maybe too long of a day, mini bus tours and private tours. We also had walking tours and a food tour She endeavoured to ensure we saw and learned a lot. It happened a few times that we canceled some activities due to jet lag or exhaustion! The weather was quite cold and rainy but that is uncontrollable 😏. I was surprised at how far from city centres the Kingsmills and Clan MacDuff were. This ensures that we had to eat our evening meals at the hotel as it was a 20 pound round trip to go eat in a downtown restaurant. One of our hotels Cameron House was over the top luxury . I really enjoyed dealing with Tetiana and i would book another trip with KimKim. Everything went off without a hitch and all the events and pick ups happened without issues

Hotel Reviews
Cameron house

This was over the top luxury. When we were dropped off here, I wondered if someone had made a mistake ??? Beautifully renovated , reminded me a bit of the Banff Springs hotel in Canada The rooms were gorgeous The only drawback to this hotel would be location and pricing. You are stuck in the middle of nowhere and therefore obliged to eat there. Two restaurants with food that is acceptable but not worth the exorbitant pricing. Paid an obscene amount of money for a small portion of lukewarm pasta with a few pieces of pancetta , cheese and blah seasoning. The following night we ate at the Grill and it was also exorbitantly expensive. Each entree was 40 some pounds ! My husband had the lamb and he had 3 small finger shaped pieces of lamb and a few veggies We had to order sides which 7 pounds each. The breakfast was exceptional. But if you do not have it included in your room rate, it costs 36 pounds Staying here was an experience! Everyone of the staff that we dealt with was exceptionally helpful and welcoming

Authenticity & Character
Looks like a castle
Location
Beautiful location but way too remote
Staff
Cleanliness & Comfort
The rooms and bathrooms were beautiful
Perle Oban Hotel & Spa
Oban

I loved this hotel! Our room was quite large and we had a bay window which overlooked the harbour. The room was well appointed and the bed was super comfortable. Breakfast was included in our pricing and they had a lovely food selection. In addition to that, they cooked your hot dishes individually. In order to perform this wonderful feat of a hot breakfast, they asked you to make a reservation in a 15 minute slot so they could be timely in their service. We had a long day of going over to Mull and came back late so ate in the hotel dining room. Had the best salmon ever. My companions also enjoyed their meals Loved thus hotel

Authenticity & Character
It was a beautiful older building and the inside was decorated beautifully
Location
Right on the harbour
Staff
Everyone was welcoming. This is the hotel to which our lost passport was delivered to and they were so gracious
Cleanliness & Comfort
Beds and bathrooms
The Address
Glasgow

We went to this hotel as part of an organized tour and arrived at 9 am. Giving my name, they had my reservation. So I left my luggage and went off to a walking tour that was planned. My first clue that there would be a problem was when I asked for direction to Prince Square. Although this is a renowned shopping and dining spot and located 4 blocks away, no one knew anything 🤔 when we came back at 3:30, our reservation was not available! It took an hour to find it and get us our keys. The girl who finally found our reservation was very nice and helpful. We were promised that our luggage would be brought right up. Went for dinner and a walk and at 8 pm still no luggage. The next day after we came back from a big sightseeing day, our card keys for both rooms were non working. Had to come back down to reception and get our room key cards re-activated! The rooms were fine but there are fire doors and steps that you have to lift your luggage up. Although included in our pricing, breakfast was very average with many empty baskets even though we were 15 minutes after opening. Never touched the hot breakfasts as they looked unappetizing. The bar area in the lobby was nice and we did have some libations there. The staff there were pleasant. The hotel does have a great location although I would not stay there again. When I tried to check out at 5 am for an airport run, there again, the staff were confused as their update happens at 5:30 am. I think they might need help with their processing of check ins and outs.

Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Clan Macduff Hotel
Fort William

Loved this hotel. Mrs MacDuff welcomed us to her hotel and she was very helpful in helping us contact the previous hotel to arrange the retrieval of a passport left in the safe 😉. This was very clean and you felt very welcome here. The only drawback was distance from city centre! To keep breakfast hot, you got your fruit and pastries from a buffet then they cooked your eggs

Authenticity & Character
Location
View of the Loch right across the road
Staff
Cleanliness & Comfort
Kingsmills Hotel
Inverness

Loved this hotel. The staff was extremely helpful. Hannah in particular was very helpful when someone in our group left a passport in the safe. Hannah wrapped it and couriered the package to our next hotel. Rooms were beautiful. Breakfast was great. Food was hot. The only drawback was distance from city centre. Cost 6-8 pounds each way to get a cab there. Consequently we ate half our suppers in the hotel restaurant

Authenticity & Character
Location
Beautiful grounds but farb
Staff
Cleanliness & Comfort
Virgin Hotels Edinburgh
Edinburgh

The rooms were great. The location central. We had breakfast included and the lack of heat in the breakfast offerings would be my only criticism Cold eggs, sausages and pancakes are not fun to eat.

Authenticity & Character
Right around the corner from Harry Potter alley and the coffee shop where JK Rowling wrote her books
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Glen Affric, Culloden, and Clava Cairns Tour
Explore Glen Affric, Culloden, and Clava Cairns Tour
Inverness

This was quite a long day. We started at Clava Cairns. Our guide did not really tell us anything - we just read the signs and took pictures. We then made our way to Culloden We had some time to go through the museum which was very well done. Our museum tickets were included in our excursion. My brother tour guide walked them through the Culloden fields with a history lesson on the battle. We were just left on our own. Then we drove to this spot to see highland cows - felt a bit like Mexico where tour guides take you to weird places and they get kickbacks for taking tourists there. We stopped in at a cute village called Buliey for lunch and visit. In the afternoon we drove up to Glen Affric which was a nature preserve. Beautiful scenery. There were two walks to choose We chose the River walk Cautionary tale. In order to avoid a big mud puddle on the path, I stepped off onto the grass which ended up being a bog. My leg sank into the bog to mid thigh. Luckily my travel companions were able to haul me out. But I was muddy wet and my rain boots were full of mud and moss. I come from the prairies of Canada and have no concept of bogs! I felt the guide should have warned us to keep on the trail since he continually bragged about going there often

Quality of Experience
Guides, Drivers and Staff
Transport
Small van. Better than a large bus
Loch Ness and Caledonian Canal Cruise
Loch Ness and Caledonian Canal Cruise
Inverness

This was a great excursion. Our guide was very friendly and knowledgeable. We were dropped off at a ferry with tickets in hand The Loch Ness cruise was great but quite chilly and windy. We approached Urquart Castle from the water and that approach was impressive. We could have used extra time at the castle. Never saw the film that was recommended 😢. Felt rushed with the castle visit

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Edinburgh Hotel to EDI Airport
Private Transfer from Edinburgh Hotel to EDI Airport
Scotland

Pick up at 5 am went well

Quality of Experience
Guides, Drivers and Staff
Transport
The Ultimate Isle of Skye Tour from Inverness
The Ultimate Isle of Skye Tour from Inverness
Inverness

This was very interesting but too long of a day We drove over 300 miles in a day long activity in a bus. We stopped at Eileen Donnan Castle for bladder and picture stop. Then we drove all the way to Portree on the isle of Skye. Had 45 minutes there. Our driver had encouraged us to order our lunches so he would get them for us to eat on the bus after Portree. There was no cruise ship there that day so we could have skipped the lunches and had more time in Portree! Seems to me that cruise ship stops are easy to plan around Trying to eat a lunch on a bus could have been avoided We drove up to Kilt Rock and the Old Man of Storr Had the chance to get out and take pictures. Scenery was amazing. Then we set out to go to Fairy Pools. I think it is ridiculous to take a huge bus up that terrible road Single lane with passing places. No shoulders and huge ditches filled with mud on either side of the road. A few caravans went in the ditch leading to huge backlogs of cars. Then we get up to this desolate spot with cold gale force winds and we are told we have 90 minutes there. Adding this part of the trip to an already too long day is ridiculous. I enjoyed being at the Isle of skye but I think this tour should be re-designed I would not recommend it as it is overly long

Quality of Experience
Shorten day
Guides, Drivers and Staff
Andrew was our guide. He was knowledgeable but he continually complained about tourists which is ridiculous when he earns his living from us! At the end of a 12 hour day listening to him it was a relief to get off the bus.
Transport
The bus was comfortable.
Private Transfer from Edinburgh Airport to Edinburgh
Private Transfer from Edinburgh Airport to Edinburgh
Edinburgh

Our driver had to wait for us as two of us had luggage that took 40 minutes to arrive! Then we had to walk a fair distance to where his car was parked

Quality of Experience
Very friendly and helpful - we actually re-hired him a few days later to drive us back to airport to get rental car
Guides, Drivers and Staff
Transport
The Vaults Tour
The Vaults Tour
Edinburgh

The day we did this tour, it was pouring rain in Edinburgh and we had to walk a few blocks to reach the entrance to the vaults. Upon entry, it was dark, cold and damp. The stairs are very uneven. Few handrails and it is downright spooky to be down there. Very interesting but scary our guide was great and very knowledgeable. We were a group of 4 and although my sons and I loved it, my husband did not.

Quality of Experience
Guides, Drivers and Staff
Guide was great. Although as we walked to the entrance in the pouring rain, he was walking a bit fast and we almost lost half the group
Transport
Our own feet
Private Glasgow Essentials Tour
Private Glasgow Essentials Tour
Scotland

We did the food tour and it finished quite late then had trouble checking in. We regretfully cancelled this tour It probably would have been great but better if it had been scheduled the next morning

Quality of Experience
Another day
Transport
This was not a poor tour but had no way of exiting Should have a non applicable choice
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Edinburgh

I reviewed the distillery tour on google already. Our guide Rafa was wonderful. He picked us up at our hotel and we drove out to Roslyn Chapel This is the chapel of Da Vinci Code. Very interesting and great to be there. We had time for a quick walk around the grounds Then our guide drove us to see another castle before our scotch tasting tour. We still had major jet lag but thoroughly enjoyed this great day. Bonus that I ran into an acquaintance from my home city in the parking lot of the chapel.

Quality of Experience
Just being in n these amazing locations
Guides, Drivers and Staff
Very informative and keen on us having a great time
Transport
Car was comfortable and safe driving
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh

We had a great guide and he took us on a very informative walk through downtown Edinburgh He knew so much. My sons are big Harry Potter fans and Greyfriar cemetery was eye opening Our guide was very nice, and we liked him a lot. We could understand his Scottish accent. However he could benefit from an upgrade in his attire. He was very scruffy looking. I am not criticizing but I know some clients would be put off by his look

Quality of Experience
Knowledge shared by guide
Guides, Drivers and Staff
Knowledge
Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Sep 10, 2024
Dear Marie, Thank you so much for your kind and detailed feedback! I’m thrilled to hear that you had such a wonderful experience, despite a few challenges along the way. It was a pleasure to arrange your trip and to know that you enjoyed the variety of activities. I’m incredibly grateful for your comments regarding the hotels. Your insights are very valuable and will certainly be helpful for other travelers. Thank you for your kind words about my service. It was truly a pleasure working... Read more

Dear Marie,

Thank you so much for your kind and detailed feedback! I’m thrilled to hear that you had such a wonderful experience, despite a few challenges along the way. It was a pleasure to arrange your trip and to know that you enjoyed the variety of activities.

I’m incredibly grateful for your comments regarding the hotels. Your insights are very valuable and will certainly be helpful for other travelers.

Thank you for your kind words about my service. It was truly a pleasure working with you, and I would be delighted to help plan any future trips you might have. I look forward to the possibility of working together again.

Warmest regards,
Tetiana

KimKim saved us many hours in planning last m...
Scotland | Aug 8 - Aug 19, 2024

C
Cynthia R.
United Kingdom | Reviewed on Aug 21, 2024
KimKim saved us many hours in planning last minute trip to Scotland during the height of the season. Read more

KimKim saved us many hours in planning last minute trip to Scotland during the height of the season.

Hotel Reviews
AC Hotel by Marriott Inverness
Inverness
Authenticity & Character
The architecture of the building does not match and fit in with the charm of Inverness.
Location
Staff
Cleanliness & Comfort
Newton Lodge
Sutherland
Authenticity & Character
The hotel architecture does not match the surrounding charm of Inverness.
Location
Staff
Cleanliness & Comfort
Northern Sands Hotel
Thurso
Authenticity & Character
The outside curb appeal does not match the pleasant interior of the common areas or the room.
Location
Staff
River Ness Hotel, a member of Radisson Individuals
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cruachan Hotel
Fort William
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Breakfast was not good. Only instant coffee, no fresh fruit, I think there was not even yogurt.
No17 The Promenade Hotel
Oban
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel du Vin & Bistro Glasgow
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cruise across the Loch Ness including a Visit to Urquhart Castle
Cruise across the Loch Ness including a Visit to Urquhart Castle
Scotland
Private day with a driver/guide from Inverness
Private day with a driver/guide from Inverness
Scotland

Ian is a top notch, very informative guide and excellent driver who tailored our experience to our personal needs and interests. Anyone who gets him as a guide, is very lucky.

Private guided tour with driver/guide in Skye from Fort William
Private guided tour with driver/guide in Skye from Fort William
Scotland
Evening cruise on Loch Linnhe
Evening cruise on Loch Linnhe
Fort William
Cruise of Mull, Iona and Staffa Islands
Cruise of Mull, Iona and Staffa Islands
Scotland

It was cancelled by the operator due to weather but the ferries continued to run and we wish that we had been better informed of the option to take a ferry to one of the islands on our own. This was a big disappointment.

Hop On Hop Off Bus Tour
Hop On Hop Off Bus Tour
Glasgow
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Aug 26, 2024
HI Cynthia Thank you for taking the time to review your 'last-minute', trip to Scotland. We were certainly firing from the hip to secure your trip in such a short space of time. Sounds like the weather threw a curved ball with the boat tour being cancelled, however, this was well recovered by our wonderful driver Ian. And how awesome to be able to tour the NC500 with such a knowledgeable, local guide too. It was an absolute pleasure to work with you both on such a wonderful trip. Thank you... Read more

HI Cynthia

Thank you for taking the time to review your 'last-minute', trip to Scotland. We were certainly firing from the hip to secure your trip in such a short space of time. Sounds like the weather threw a curved ball with the boat tour being cancelled, however, this was well recovered by our wonderful driver Ian. And how awesome to be able to tour the NC500 with such a knowledgeable, local guide too.

It was an absolute pleasure to work with you both on such a wonderful trip. Thank you for your detailed feedback and we thank you for choosing KimKim.

Look forward to working with you in the future.

All the best, Jane, Eva & The Team

PERFECT VACATION!
Scotland | Jul 12 - Jul 25, 2024

S
Susan K.
Chicago, IL | Reviewed on Aug 18, 2024
Jane and the staff at Kimkim were absolutely amazing. From beginning to end, they were there to help my husband, and I create the perfect 2-week trip to Scotland and Ireland. they listened to what we wanted and gave us suggestions and helpful tips to make our vacation truly a dream come true! We will definitely book through Kimkim again when we decide to take another trip of a lifetime. Read more

Jane and the staff at Kimkim were absolutely amazing. From beginning to end, they were there to help my husband, and I create the perfect 2-week trip to Scotland and Ireland. they listened to what we wanted and gave us suggestions and helpful tips to make our vacation truly a dream come true! We will definitely book through Kimkim again when we decide to take another trip of a lifetime.

Hotel Reviews
Redcliffe Hotel
Inverness

Super cute family run place. The staff was super friendly and helpful and welcoming! The food was delicious as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Academy Plaza Hotel
Dublin

Great location in Dublin. We walked everywhere. The rooms were nice and the beds were super comfy. We would stay here again! The bar and restaurant were very good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Connacht Hotel
Galway

It was super clean and comfortable. The beds were comfortable, and our room was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gleann Fia Country House
Killarney

We fell in love with this place! The owners were so very friendly and helpful! Beautiful grounds and the rooms were so cute, and the bathrooms were updated, and everything was very clean.

Authenticity & Character
The whole place was so warm and inviting. It was so nice to come back and have a drink and relax. The breakfast was top notch. Just about everything was made from scratch and sources from local farmer and venders.
Location
Staff
The staff were such a joy!
Cleanliness & Comfort
Maldron Hotel Shandon
Co. Cork

It was very comfortable and clean. The staff was very helpful and friendly.

Authenticity & Character
Location
We walked everywhere! Great location.
Staff
Cleanliness & Comfort
The Argyll Guest House
Glasgow

It was a bit confusing checking in, but we figured it out really quickly. We had to check in across the street from where we actually stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Locke
Edinburgh

Right in the heart of New Town! Great accommodations, and great stuff! We would stay here again for sure!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Super cute and comfortable accommodations and very clean!
Activity Review
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Highly recommended! This was the best way to see Edinburgh! Our guide was amazing and super knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Aug 26, 2024

HI Susan

Thank you for taking the time to review your recent trip. I have just returned from leave and it was awesome to read your feedback.

It has been an absolute pleasure to work with you both and we are delighted to know that you had such a wonderful time traveling and making memories.

We would be delighted to assist you again with your future travel plans and look forward to seeing you soon.

All the best, Jane & Marine-Héloïse Lefebvre

Our 25th Wedding Anniversary trip to Scotland!
Scotland | Jun 27 - Jul 5, 2024

Hermine
Hermine G.
North Atlanta, GA | Reviewed on Aug 02, 2024

Our 25th Wedding Anniversary trip to London and Scotland exceeded our expectations. Luigi helped us greatly in mapping out our time in Scotland and creating an itinerary that included all the historical sites we wanted to see. Our guides John Sadler and Bev Palin were delightful and provided insightful and fascinating historical information on all the sites we visited, plus they were just lots of fun. We will be talking about this trip for years to come. Our thanks to all! We will be using Kim Kim for our future international trip planning!

Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Aug 05, 2024
Good morning, Hermine and Bill,
I was delighted to read your fantastic review of your recent trip and wanted to express my sincere gratitude for your kind words and positive feedback.
Your satisfaction and enjoyment are my top priorities, and it brings me great joy to know that I provided you with a memorable travel experience. Your appreciation for the itinerary, accommodations, and overall service means a lot to me. I work diligently to create exceptional journeys tailored to my client's... Read more

Good morning, Hermine and Bill,
I was delighted to read your fantastic review of your recent trip and wanted to express my sincere gratitude for your kind words and positive feedback.

Your satisfaction and enjoyment are my top priorities, and it brings me great joy to know that I provided you with a memorable travel experience.

Your appreciation for the itinerary, accommodations, and overall service means a lot to me. I work diligently to create exceptional journeys tailored to my client's desires, and it’s gratifying to know I met your expectations.

Your feedback motivates me to continue striving for excellence in crafting unforgettable travel experiences for my guests. It reinforces our dedication to providing the highest level of service and attention to detail.

Thank you again for choosing me as your travel agent and sharing your wonderful experience with others.

Warmest regards,
Luigi

Second time - also a Charm!
Scotland | Jul 19 - Jul 31, 2024

Michael
Michael W.
Raleigh, NC | Reviewed on Aug 01, 2024
This was our second time booking a trip through KimKim - our first time working with High Pointe Holidays and Pauline. The trip was expertly planned, perfectly paced and hit all the right notes for us. The team was incredibly proactive and responsive when we did have questions. In the one instance where an accommodation fell short of our expectations (not KimKim's fault!) they more than rectified the situation. We would absolutely book through KimKim/High Pointe Holidays again. Read more

This was our second time booking a trip through KimKim - our first time working with High Pointe Holidays and Pauline. The trip was expertly planned, perfectly paced and hit all the right notes for us. The team was incredibly proactive and responsive when we did have questions. In the one instance where an accommodation fell short of our expectations (not KimKim's fault!) they more than rectified the situation. We would absolutely book through KimKim/High Pointe Holidays again.

Hotel Reviews
Malmaison Edinburgh City
Edinburgh

Very well located in new town. Very nice, generously sized rooms. Incredibly helpful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rosedale Hotel
Portree County

Do not stay here. Location is great. But, little to no parking. If you are on a long trip and traveling with family/kids + have bags - can be a bit of a challenge. Front desk staff were rude and unfriendly. Asked for passport number and future travel plans. Terrible experience would not recommend.

Authenticity & Character
This hotel/property has a lot of potential. It needs some work. Rooms are very generous, but feels/smells musty. As mentioned, very nice location, but just didn't hit the mark for us.
Location
As far as location gets in Portree - only thing I can give high marks on.
Staff
Outside of the restaurant staff at breakfast, which were nice/helpful (but very slow) - front desk staff were terrible. Wouldn't give me room keys without providing my passport number (very, very odd) as well as asking me where we were traveling to next, so they could document it electronically.
Cleanliness & Comfort
Smelled musty. Rooms felt dirty.
The Garrison Hotel
Fort William

Another stand out amongst many. New-ish hotel. Great location. Friendly and helpful staff. Well located in Fort William. Minor complaint - small rooms if you are traveling with a child and need a rollaway bad or sleeper sofa. Great breakfast and bar.

Authenticity & Character
Location
Perfectly located. Fort William is very walkable. Key for us - onsite and free parking.
Staff
Friendly and helpful
Cleanliness & Comfort
Very clean and very cozy rooms
3 Oban Self catering Apartment with seaview
Oban

Wish we had more time here! Perfect for us. 3 bedrooms. Full kitchen. Washer. Very walkable to all activities, shops in Oban.

Authenticity & Character
Beautiful, charming building. Generous sized rooms. Nice kitchen. Good place to stay for a few days and use as a base of operations. With the Tesco Superstore nearby wish we had more time to have used the kitchen.
Location
Staff
Self-catering, no staff.
Cleanliness & Comfort
Very clean and comfortable apartment.
Apex City of Glasgow Hotel
Glasgow

Might have been our favorite hotel of the trip. Perfectly located for our activities. Center center, but away from the more busier, touristy sections of the city. Comfortable rooms. Great breakfast. Very helpful, friendly staff.

Authenticity & Character
Apex always delivers, in my experience. Everything you need. Nothing you don't.
Location
Close to the action of the city, but not too close to the busier, more touristy sections of town. Quiet. Comfortable. On par with the other Apex hotels I've stayed at.
Staff
Staff was incredibly helpful with recommendations and very accommodating.
Cleanliness & Comfort
Rooms were very comfortable. Quiet. Generously proportioned.
Activity Reviews
Boat tour from Oban - see the coast of Mull
Boat tour from Oban - see the coast of Mull
Oban

we unfortunately had to skip this activity as our son was sick. Imagine it would've been pretty awesome.

Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

When possible, I'd recommend to folks try to get the first tour of the day, especially during summer (peak season). It was uncomfortably full of people at 3pm and was hard to enjoy the tour. If you can't get an earlier tour due to travel schedule, I'd probably skip if you don't like walking shoulder to shoulder and being cut off in line constantly by unaware tourists.

Quality of Experience
Guides, Drivers and Staff
Visit the Glenfinnan Monument
Visit the Glenfinnan Monument
Scotland

Please guide appropriately on timing - how early to arrive. At least an hour early if your tour is scheduled close to a train crossing time.

Quality of Experience
Guides, Drivers and Staff
Loch Lomond Cruise
Loch Lomond Cruise
Scotland

We really enjoyed this activity. Small cruise, not a lot of people. Felt more intimate, which we liked and prefer.

Quality of Experience
Guides, Drivers and Staff
Great commentary - quite funny.
Transport
River Forth & Bridges Boat Tours
River Forth & Bridges Boat Tours
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pauline Mathieu

Great trip support
Scotland | Jul 19 - Jul 26, 2024

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Paraj K.
Singapore | Reviewed on Jul 29, 2024

Kateryna was very helpful in planning and organising the trip. I appreciate her assistance and quick responses. I would be happy to recommend her to folks looking to organize a Scotland visit.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jul 29, 2024

Dear Paraj,

Thank you so much for your kind words. It was truly a pleasure to help plan and organize your trip. I'm delighted to hear that you had a wonderful experience and that my assistance was helpful. Your recommendation is incredibly meaningful to me, and I deeply value your support.

Take care and cherish the memories of your Scottish adventure!

Best,
Kat

Fantastic guide. Great tour
Scotland | Jul 25 - Jul 27, 2024

S
Steven B.
Ashburn, VA | Reviewed on Jul 28, 2024
John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!! Read more

John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!!

Activity Reviews
Explore The Isle of Skye
Explore The Isle of Skye
Scotland

One could spend a whole week or more on Skye. We had 2 days, which seemed like just enough. The Fairy Glen, Fairy Pools and Talisker distillery were particular highlights

Quality of Experience
Guides, Drivers and Staff
Transport
Inverness to Isle of Skye Private Transfer
Scotland

John took us to castles, lochs, towns and overlooks. Really great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Jul 28, 2024

Hi Steven,

Thank you for your superb feedback!

It’s great to know that John Patience was such good company during your three-day tour and provided an exceptional experience on the mainland and around the Isle of Skye. I’m happy to hear that you and your family enjoyed the journey. I'll be sure to pass on your kind words to John.
Wishing you more joyful explorations in the future!
Warmest regards,
Aleksandra

Great communication and easy to use!
Scotland | Jul 16 - Jul 26, 2024

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Bill M.
Twinsburg, OH | Reviewed on Jul 27, 2024
The KimKim team was great to work with! I gave them a loose idea of what I wanted to do during our trip to Scotland. They provided an itinerary complete with tours, hotels, and travel details. They also provided other suggestions for activities to do. During the time leading up to the trip, I was able to modify the itinerary to meet our needs. Finally, and most importantly, during the trip, everything was taken care of and I had a handy guide book to remind me of where I needed to be and... Read more

The KimKim team was great to work with! I gave them a loose idea of what I wanted to do during our trip to Scotland. They provided an itinerary complete with tours, hotels, and travel details. They also provided other suggestions for activities to do. During the time leading up to the trip, I was able to modify the itinerary to meet our needs. Finally, and most importantly, during the trip, everything was taken care of and I had a handy guide book to remind me of where I needed to be and when, complete with tickets, reservation numbers, and all relevant information. Definitely will use them again!

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 29, 2024

Hi Bill

Thank you for taking the time to offer feedback on your recent trip. We trust you are home, settled, and content.

It was an absolute pleasure to work with you and your family. We love to hear back from our guests, and we are delighted you had a great trip, with wonderful memories.

We look forward to working with you all again in the future.

All the best, Jane, Cathy & The Team

Perfect getaway: beautiful nature, kind people, living history
Scotland | Jun 26 - Jul 11, 2024

Jenny
Jenny P.
Armenia | Reviewed on Jul 19, 2024
It was a great trip that included a bit of the Isle of Skye but mostly focused the Western Isles (Outer Hebrides). These are beautiful locations but a bit tricky to navigate on your own. Without Kimkim, it would have taken me forever to figure out all the buses and ferries. Aleksandra designed a perfect trip for me, balancing travel, my favorite activities at the locations and time to just be there and explore on my own. She also picked great places for me to stay: it was a good mix of homely... Read more

It was a great trip that included a bit of the Isle of Skye but mostly focused the Western Isles (Outer Hebrides). These are beautiful locations but a bit tricky to navigate on your own. Without Kimkim, it would have taken me forever to figure out all the buses and ferries. Aleksandra designed a perfect trip for me, balancing travel, my favorite activities at the locations and time to just be there and explore on my own. She also picked great places for me to stay: it was a good mix of homely and comfortable. I liked every single one of them, though they were very different in their vibe. Staying in the Lewis Castle in Stornoway was probably the most memorable one; the Edinbane Lodge that dates back to 1543 (no kidding, for real, it's an old building re-furbished into a top-notch accommodation with superb dining experience) was also quite an experience. My B&B host Elizabeth from Barra was absolutely lovely (but she wants to retire, so I was lucky I guess).

Olha was a constant support over WhatsUp, which was great because changes of weather meant some of the activities had to be adjusted short-notice. Every single person I got to interact with was kind and open. I felt truly welcome in every location. All my drivers (Alan, Murdo, Roddy, Alasdair, Brian) told me stories about the place and its people, all of them were native Gaelic speakers so I got to pick and practice a few words: that was important for me. I learned so much about the history and the contemporary life on Skye and Western Islands. Murdo is a musician and a very authentic, fun person to be around. As a bonus, I got to hear a Gaelic song he wrote and performed! A surfing lesson with Eli (I probably misspell the name here) was amazing - the location and the weather made it a very special experience. Kayaking on Barra with Ben and Chris was also fun and relaxing. We got to see many seals who would just pop out of the water near the kayak and stare at us for a few seconds before diving back.

I would definitely go back to Eilean a' Cheò and na h-Eileanan Siar again and would definitely ask Kimkim team again to help plan it. These places are treasures for those who love nature and who appreciate simple, kind, honest and trusting communities with deep roots and oral history of resilience. The trip has left me with many cherished memories, stories to share, a sense of healing and a deep appreciation of true Island hospitality and kindness. Mòran taing.

Hotel Reviews
Edinbane Lodge
Edinbane

This place is very special. It dates back to 16th century and looks very picturesque. Once you step into your room, you are amazed at the level of luxury. You could watch TV while taking a bath, if you wished. My room also had a patio with a gas fireplace that I enjoyed for a few hours in the evening. It's very atmospheric: great combination of old and modern. Their dinners are famous. If you stay at this lodge, I highly recommend booking a dinner experience as well. Also, check the pottery workshop nearby: you won't be able to go away without a souvenir.

Authenticity & Character
A lodge that has been a lodge since 16th century. It has all the character that comes with the time it's been around
Location
It's a tiny place. Very quiet.
Staff
Friendly, helpful, graceful
Cleanliness & Comfort
I loved sitting by the fire in the patio. I also loved the tea set from the local pottery workshop. It's beautiful and great to see they support their neighbor's business.
Carnan B&B
Castlebay

The host greeted me with tea and chocolate cake! She is lovely, but she wants to retire, so I think we should leave her alone :-))) Her little pet dog is very friendly and fun - we became best buddies.

Authenticity & Character
It's a lovely house. A real house where a real family lives. Gives you a sense of home
Location
It has a great view to the castle in the bay.
Staff
Elizabeth is very welcoming, kind, attentive and good-natured. She gave me lots of good advice where to go and what to see.
Cleanliness & Comfort
A very comfortable home away from home
Lews Castle
Stornoway

Where do I even start :-))) You get to stay in a real castle! My room was under the roof and looked out over the roof tiles to another tower. The refurbishment is very modern, of course. There is a shower, a bathtub, a fridge a coffee machine and a tea kettle. But somehow it still feels like a castle. That's how a modern castle room should look like :-) I particularly enjoyed opening the front door of the castle with my own key when I came back form my daily explorations. It felt like a lot of fun just doing that. And then you get inside, there is a hall, a staircase and the place is your temporary "home."

Authenticity & Character
It's a castle! Does not get any more authentic than that :-) During the day it's a museum. You can do a tour of the rooms with augmented reality app - I highly recommend doing that
Location
Stornoway center is a walking distance. But the castle itself is surrounded by a forest with many paths - great for walking, biking, exploring, relaxing...
Staff
There is always someone in the building but they give you your own space and are only there if you need help. Very friendly, gave me plenty of good advice on the first day and then just let me be - exactly what I wanted.
Cleanliness & Comfort
Spotless clean, spacious, my room was full of light and sunshine, the bathroom was always warm, which was important because the weather was a bit chilly. Great comfortable bed, tea kettle, very relaxing atmosphere, could also hear the sound of rain on the roof (which I love)
The Bracken Hide
Portree

It's a lovely location on a slope overlooking Portree, with a view to the harbor. I loved having my own pod that was warm and cozy. The days were rainy, but the pit-pat of the rain on the roof made it even more cozy to be inside.

Authenticity & Character
I loved staying in a pod. The inner decor was very cozy.
Location
The view
Staff
Very helpful
Cleanliness & Comfort
I loved the warm floor! :-) makes a huge difference when you come back cold and soaked with rain. The place was warm and dry and the wet clothes would dry quickly as well
Activity Reviews
Taxi
Taxi
Scotland

Brian told me a few stories while on the road. Also gave me the advice to use the opportunity and have dinner at the place where he dropped me off. Thank you. I would have missed an amazing dining experience, if not for this advice. That was a perfect ending to my perfect Islands getaway.

Quality of Experience
In general, all the taxi pickups and transfers were hassle-free, all of them were super friendly
Guides, Drivers and Staff
very genuine. I don't know how to explain it, but it's just that they were all very friendly and somehow very "authentic" welcoming locals.
Transport
always clean, always comfortable, always warm on cold days
Sea Kayak Trip
Sea Kayak Trip
Barra

I had two sessions. One was a one-on-one trip with Ben. It's very relaxing to be on the water and take it at your own speed. We did a good round and saw lots of seals. We also did a round around the castle in the bay. The other one was with Chris and his daughter (sorry, can't remember the name). They are all a great family - all very friendly, experienced and attentive. The second was with a group on a sunny day - so that was also a lot of fun and very picture-pretty, but no wildlife.

Quality of Experience
We swapped a few stories while on the water. Ben is a great companion. He was guiding, spotting wildlife, telling about me about the local traditions, good advice on where to eat and what to try, some funny stories. Felt like a great day on the water with a good friend. The group trip was great too, people watched out for each other, everyone was a good sport.
Guides, Drivers and Staff
Easy going but attentive to detail, good fun
Lewis Surf Lessons
Lewis Surf Lessons
Scotland

This was my first ever surfing lesson and I am glad it took place on Lewis. We had the whole huge beach to ourselves, since you are going to get wet anyways, you don't need to worry about the rain and it being not exactly the warmest day :-) It was very atmospheric, you could feel the power of the sea (which you have to respect). I think if I did not have a one-on-one lesson and a lot of support from the instructor, I would never manage to get as far as I got. She was great - very encouraging and easy going. It was pure fun but also a good challenge (did I feel it the next day :-))) ). There are also caves on that beach that can only be visited at low tide - we took a short stroll after the class to check them out.

Quality of Experience
the location is amazing
Guides, Drivers and Staff
easy-going, attentive, fun
Taxi to Surf Lesson
Taxi to Surf Lesson
Stornoway

Alan MacKenzie is a great travel companion, equally good at sharing and listening. I am very grateful he was the one to welcome me to the Western Isles. I think it sat the tone for the rest of my stay and travel.

Quality of Experience
Guides, Drivers and Staff
Attentive, tactful
Transport
Isle of Lewis and Harris Heritage: Private Day Tour from Stornoway
Isle of Lewis and Harris Heritage: Private Day Tour from Stornoway
Scotland

My driver and guide, Murdo, was just great. He is very authentic, a local through and through who told me so many interesting stories about the Isle of Lewis, it's history, it's people. And these stories did not feel like stories from the book. They were real stories, lived by the people or passed by the people from one generation to another. The Callanish stones are a very special cite to visit. The Black Houses were also very interesting to experience.

Quality of Experience
The bridge over the Atlantic! :-)
Guides, Drivers and Staff
Gaelic heritage, knows every road and path and settlement, great sense of humor, honesty
Transport
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Jul 23, 2024

Dear Jenny,

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had such a memorable and enjoyable trip! It was my real pleasure to help design a journey for you.

I’m so delighted that you found what you were looking for during this trip, and I’m grateful we were involved in this rare opportunity to introduce you to the Hebrides.

We would be more than happy to assist you again if you decide to return to Eilean a' Cheò and na h-Eileanan Siar. Thank you for choosing us and for sharing your cherished memories with us.

Mòran taing,
Aleksandra

Nothing but a positive experience for us!
Scotland | Jun 29 - Jul 13, 2024

Vicki
Vicki W.
Dallas, TX | Reviewed on Jul 15, 2024
Nothing but a positive experience for us working with Marion and the team at KimKim! Her knowledge of the area on the front end helped plan a most wonderful vacation for our family! While on our trip, the team was very quickly responsive if we had any questions or needs. I highly recommend their services if you're planning your next dream vacation :) Read more

Nothing but a positive experience for us working with Marion and the team at KimKim! Her knowledge of the area on the front end helped plan a most wonderful vacation for our family! While on our trip, the team was very quickly responsive if we had any questions or needs. I highly recommend their services if you're planning your next dream vacation :)

Hotel Reviews
Park Plaza London Riverbank
London

Great location and service. Clean hotel with friendly and prompt staff. We enjoyed our stay here very much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Ness Hotel, a member of Radisson Individuals
Inverness

Beautiful hotel in a central and historic area of town. Nice and quiet for resting, super clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree

This hotel was "tired" and not the cleanest, BUT the location is perfect for your Portree visit and met our basic needs for sleeping there as we explored the Isle of Skye.

Authenticity & Character
Old hotel, tired, and could use a bit of an update. Floors looked and felt dirty, could probably use replacement.
Location
Located right on the water, and in the heart of everything you could want to do and see in Portree.
Staff
The morning breakfast manager was amazing, but the rest of the staff was short and definitely overworked. Their tiredness made you feel as if you were troubling them to give your food order, or mention something that needed to be cleaned in your room that was missed by the cleaning crew.
Cleanliness & Comfort
Bed was comfortable, bathroom was clean, just tired fixtures, etc. The flooring could use updating as well.
The Whispering Pine Lodge
Loch Lochy, Spean Bridge, Scotland, PH34 4DZ

Amazing hotel right on the water! Quiet location, great food in the restaurant with a good variety and the rooms were spotless. Would stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lodge on Loch Lomond
Luss, Argyll & Bute

BEAUTIFUL hotel and location! Staff was friendly and efficient. We would go back, given the chance, and stay a few nights longer to really savor the grandeur of this location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Locke
Edinburgh

Beautiful place and location is perfect for exploring Edinburgh on foot, or by other transportation means.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Caledonian Sleeper Train (Scotland Version)
The Caledonian Sleeper Train (Scotland Version)
Scotland

LOVED, loved riding on and sleeping on the Caledonian Sleeper to London! The club car was fun and had massive windows for taking in the sites. Our room was comfortable and gets very dark when you're ready to sleep. Breakfast delivered to your room was tasty as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Kelpies
Visit the Kelpies
Scotland

GREAT site to see! Enjoyed it with our whole family :)

Quality of Experience
Guides, Drivers and Staff
Transport
Changing of the Guard Guided Tour
Changing of the Guard Guided Tour
London

We absolutely loved this tour! Our guide, Simon, was fun and knowledgable and kept our small group together through the crowds. We learned a TON and will always remember this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

AMAZING location and tour for Harry Potter fans! Exceeded our expectations by a mile! SO many props, costumes and sets... a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
The bus transport was great - just a bit hard to find. Don't hesitate to ask other bus drivers where your specific bus is parked.
Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

A really fun activity to do while you wait for your hotel room to be available, like we did. Saw a lot of great sites around London from the comfort of our double decker bus top row seats :)

Quality of Experience
Guides, Drivers and Staff
Transport
Two hour cruise on the Canal and Loch - Loch Ness
Two hour cruise on the Canal and Loch - Loch Ness
Inverness

This cruise was so nice! Very knowledgable speaker who gave the two hour tour. Loved seeing the Loch and learning all about it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 16, 2024

Hi Vicky,

Thank you so very much for your wonderful review! It was a pleasure getting to know you as we planned and enjoyed this trip together. You had such a great project of visiting Scotland with your family, and I'm thrilled that we were able to bring that trip to life and fulfill your expectations with an itinerary that we tailored together!

We wish you many more wonderful travels in the future! Out team would be glad to help you discover the rest of Europe next year !

All the best,
Marion & The High Point Holidays Team

Family trip to Scotland
Scotland | Jun 21 - Jun 30, 2024

D
Deborah C.
Kokomo, IN | Reviewed on Jul 12, 2024
Our family trip to Scotland was a complex undertaking, as we were a large group of 20 people of varying ages. I can well imagine that many hours were spent on our behalf to make the trip so wonderful. Everything went smoothly and I can not think of a single negative issue . Our driver, Ricky, and guide Keith took care of so many details behind the scenes, and delivered an exceptional experience.. The hotels and restaurants chosen were all beyond our expectations. We did so very many things... Read more

Our family trip to Scotland was a complex undertaking, as we were a large group of 20 people of varying ages. I can well imagine that many hours were spent on our behalf to make the trip so wonderful. Everything went smoothly and I can not think of a single negative issue . Our driver, Ricky, and guide Keith took care of so many details behind the scenes, and delivered an exceptional experience.. The hotels and restaurants chosen were all beyond our expectations. We did so very many things that were enjoyed by all. The Reindeer Herd excursion was one of my favorites. The scenery on the hill was spectacular. We also very much enjoyed the Family Highland Games at Rothiemurchus Estate, even in the pouring rain we managed to have great fun together. We had two very unique and special requests that went off without a hitch. The first was a professional photoshoot in front of Cawdor Castle. Karen Thorburn went above and beyond to provide us all with wonderful professional portraits. And also, we were grateful for the special effort made by our guide Keith, to visit the house in which my husband was born, and for us all to snap a photo at the door. Thank you for all you did to manage this trip for us. You will be highly recommended.

Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 16, 2024

Deborah,
Thank you so much for your wonderful review! Organizing your family trip to Scotland was a true pleasure, and I'm thrilled to hear that everything went smoothly and exceeded your expectations.

We had such a great time planning your Mini Highland Games, your photoshoot, your Welcome to Scotland dinner, your wildlife tour and the whole trip actually !!This trip was the best a travel agent could dream of !

Your kind words and high recommendation mean a lot to our team. We look forward to possibly helping you with future adventures!

Warm regards,

Marion
High Point Holidays

Excellent trip and KimKim recommendations, but the planning process could use some improvement
Scotland | Jun 29 - Jul 7, 2024

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Marcelo M.
Manhattan, NY | Reviewed on Jul 12, 2024
The trip itself was excellent, the local guides were top-notch and the recommendations for sites to visit, activities, etc. were great. We really loved the trip, especially the local guides for Edinburgh, Inverness, the Aviemore nature trip and Culoden Battlefield. The planning for the trip could have been better. Some activities were originally scheduled too closely together to be logistically feasible, the arrival date was incorrect on the itinerary despite us clearly indicating the... Read more

The trip itself was excellent, the local guides were top-notch and the recommendations for sites to visit, activities, etc. were great. We really loved the trip, especially the local guides for Edinburgh, Inverness, the Aviemore nature trip and Culoden Battlefield.

The planning for the trip could have been better. Some activities were originally scheduled too closely together to be logistically feasible, the arrival date was incorrect on the itinerary despite us clearly indicating the correct date, and there seems to be some issues with reflecting hotel stay dates accurately in the itinerary. Re the trip itself, the only disappointment was the hotel in Aviemore, which was dilapidated, inconvenient (no elevator…) and uncomfortable (very tight room).

Local specialist: Pauline Mathieu

First Trip to Scotland
Scotland | Jun 17 - Jun 26, 2024

Calli
Calli T.
Newburyport, MA | Reviewed on Jul 03, 2024
Emily and Romane planned a terrific trip for our family to beautiful Scotland. This was our first major family trip and we wanted it to be special. They delivered! The activities planned were exactly what we wanted. Highlights for us included making it for two nights on the incredible Isle of Skye at the Bracken Hide hotel. So magical! Cain was our local guide there and did a terrific job even in classic Scottish rain. Our days in Fort William were filled with outdoor adventures tailored to... Read more

Emily and Romane planned a terrific trip for our family to beautiful Scotland. This was our first major family trip and we wanted it to be special. They delivered! The activities planned were exactly what we wanted. Highlights for us included making it for two nights on the incredible Isle of Skye at the Bracken Hide hotel. So magical! Cain was our local guide there and did a terrific job even in classic Scottish rain. Our days in Fort William were filled with outdoor adventures tailored to each person.
We hope to go back very soon and can't thank Emily and Romane enough.

Hotel Reviews
Apex City of Glasgow Hotel
Glasgow
Authenticity & Character
Location
Right on a central street making sight seeing easy.
Staff
Cleanliness & Comfort
Hotel Colessio
Stirling

Incredibly beautiful building. It looks like a museum from the outside.

Authenticity & Character
It has excellent rooms and a very nice bar.
Location
Right near everything in Stirling. Walk to the Castle and to shops and restaurants.
Staff
Very thoughful, friendly and helpful.
Cleanliness & Comfort
Garrison Apartments
Fort William

Excellent space and amenities for a short or longer stay. Full kitchen and space for a family to spread out.

Authenticity & Character
Location
Gorgeous view of the river from the balcony!
Staff
Cleanliness & Comfort
The Corriegarth Hotel
Inverness

Good location in INverness, but older building. Be prepared to bring your luggage up a few flights of stairs. The neds are older and not very comfortable.

Authenticity & Character
If you like older buildings this might be for you.
Location
Staff
It was understaffed with just one over worked person to deal with everything.
Cleanliness & Comfort
The stove broke so no hot breakfast was offered. Beds are not comfortable.
Eden Locke
Edinburgh

Modern and well appointed rooms with small kitchens. The beds were very comfortable and the cafe was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bracken Hide
Portree

This place was stunning inside and out. Absolutely worth visiting. The staff was also incredibly warm and wonderful.

Authenticity & Character
You stay in your own little hut - like a Hobbit hole!
Location
Just outside of Portree, but about a 20 minute walk.
Staff
Cleanliness & Comfort
Activity Reviews
Visit the Kelpies
Visit the Kelpies
Scotland

This was a bucket list item for me on this trip and my whole family enjoyed it. You can spend about 45 minutes and these sculptures are an engineering marvel! What a treasure!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike of Ben Nevis
Private Guided Hike of Ben Nevis
Scotland

Peter was a super experienced climber and wonderful guide. He climbs this mountain 3-4 times a week so he knows it well. He helped me with aprehensions I had as this was the first major hike I'd done since major ACL surgery. I could not have done it without his encouragement!

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour with driver/guide in Skye
Private guided tour with driver/guide in Skye
Scotland

Cain was a wonderful driver. He was helpful in planning our day and was very kind as the day turned quite rainy. He helped us make the best of it!

Quality of Experience
Guides, Drivers and Staff
Transport
Two hour cruise on the Canal and Loch - Loch Ness
Two hour cruise on the Canal and Loch - Loch Ness
Inverness

This was a relaxing fun way to see the Locke

Quality of Experience
Guides, Drivers and Staff
Funny and insiteful
Transport
Local specialist: Emily Reilly
Emily
Emily Reilly
Local specialist in Scotland / France | Replied on Jul 03, 2024

Hi Calli!

We are SO glad you enjoyed your time in Scotland. Thank you for this review and feedback - we agree the Bracken Hide cabins are so special and unique!

Thank you for the feedback on the Inverness hotel too, we have noted that.

So glad you made it to the top of Ben Nevis! It was a pleasure to work with you!

Best wishes,

Emily & Romane

Family trip to Scotland
Scotland | Jun 21 - Jun 30, 2024

James
James C.
Kokomo, IN | Reviewed on Jul 02, 2024
We began planning our trip about a year ago. It was a large group of 20 family members, with many logistical challenges. Marion and Celina did a wonderful job securing our guide, Keith, and driver Rickie. They certainly went above and beyond our expectations. Our photographers, Karen and Mark, also exceeded our expectations with a wonderful professional photo shoot at Castle Cawdor. The pictures were beautiful. I had a very specific itinerary in mind when I contacted KimKim and I know that... Read more

We began planning our trip about a year ago. It was a large group of 20 family members, with many logistical challenges. Marion and Celina did a wonderful job securing our guide, Keith, and driver Rickie. They certainly went above and beyond our expectations. Our photographers, Karen and Mark, also exceeded our expectations with a wonderful professional photo shoot at Castle Cawdor. The pictures were beautiful. I had a very specific itinerary in mind when I contacted KimKim and I know that they worked very hard on our behalf. The trip went along seamlessly, was all we had hoped for and more. It was a wonderful experience for us all! Well done!

Activity Reviews
Private guided tour with driver/guide in Skye
Private guided tour with driver/guide in Skye
Scotland

Our guide gave us a wonderful day on the Isle of Skye considering, it was cold, windy, and rainy, and we were traveling on a tour bus that could not access all the areas.

Isle of Skye Whisky immersion at Torabhaig
Isle of Skye Whisky immersion at Torabhaig
Scotland

A great way to learn about Scottish Whisky.

Hill Trips Cairngorm Reindeer Herd
Hill Trips Cairngorm Reindeer Herd
Scotland

This activity exceeded our expectation. There is a hilly walk to the reindeer which is very scenic in itself. The Reindeer were so beautiful to see up close. We learned about the herd from our guide and were allowed to feed them. The scenery on the hill was beautiful as well.

One way to Mallaig on the Jacobite Train (of Harry Potter fame)
One way to Mallaig on the Jacobite Train (of Harry Potter fame)
Scotland

Our family enjoyed the train trip, a relaxing way to travel and see the Scottish countryside.

Eat Walk Glasgow
Eat Walk Glasgow
Glasgow

This was a great way to see Glasgow, learn about the city, and taste amazing local foods.

Dinner Reservation on Skye
Dinner Reservation on Skye
Scotland
"A la carte" activities at Rothiemurchus estate
"A la carte" activities at Rothiemurchus estate
Aviemore

Unfortunately, on this day it was pouring rain and cold. But we had an amazing time regardless. Our two guides made it a fun experience for the entire family

Exceptional Visit and Tasting at Blair Athol Distillery
Exceptional Visit and Tasting at Blair Athol Distillery
Pitlochry

This was an enjoyable experience for all and a great way to learn about Scottish Whisky.

Visit to Urquhart Castle
Visit to Urquhart Castle
Scotland

This is a beautiful place, but the castle staff are cautious regarding over crowding, so were not able to go into the castle as planned. We did go to a viewing area and were able to get some great photos of the exterior from across the water.

Private visit of Mary King's Close
Private visit of Mary King's Close
Edinburgh

A great tour to give you an understanding of historical Edinburgh.

The Beastie Boats - Inverness
The Beastie Boats - Inverness
Inverness

This was great fun for a family outing. Our family enjoyed the guides comments as well as a fast ride on Loch Ness.

Quality of Experience
Our entire trip was delightful and I believe gave us all a taste of Scotland.
Guides, Drivers and Staff
Our guide, Keith, was just a great person to travel with. He did well anticipating our needs, was informative, and flexible.
Transport
We loved our driver Rickie. He gave us a comfortable ride, and we felt safe on those narrow winding roads.
Culloden Battlefield private tour
Culloden Battlefield private tour
Inverness
Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jul 03, 2024
Dear Caddell Family,

Thank you so much for your lovely feedback! It was truly a pleasure working with you to plan your tailor-made trip. I'm thrilled to hear that everything went smoothly and exceeded your expectations.

Organizing a trip for a group of 20 is no small feat, and I'm glad that Keith, Rickie, Karen, Mark, and everyone that you met in Scotland were able to contribute to making your experience special. From your welcome to Scotland diner to the photoshoot at Cawdor Castle, our...
Read more

Dear Caddell Family,

Thank you so much for your lovely feedback! It was truly a pleasure working with you to plan your tailor-made trip. I'm thrilled to hear that everything went smoothly and exceeded your expectations.

Organizing a trip for a group of 20 is no small feat, and I'm glad that Keith, Rickie, Karen, Mark, and everyone that you met in Scotland were able to contribute to making your experience special. From your welcome to Scotland diner to the photoshoot at Cawdor Castle, our team was delighted to see every part of your trip unfold exactly as you envisioned!

Your kind words about our efforts mean a lot to me and the entire team. It was an honor to help bring your vision to life and ensure that your family had a wonderful experience.

Thank you again for entrusting us with your travel plans. I look forward to possibly helping you with future adventures in the UK, France or Italy!

Warm regards,
Marion, Celina, Sarah, and the team at High Point Holidays

Excellent experience with Emily and Kimkim
Scotland | Apr 27 - May 12, 2024

Lesley
Lesley H.
North Atlanta, GA | Reviewed on Jun 29, 2024
We really appreciate Emily and all she did for us - we had a wonderful trip that we wouldn't have been able to plan on our own so her expertise was very much appreciated. The Kimpton Charlotte Square Hotel in Edinburgh was a beautiful hotel with great breakfasts; Calton Hill and snacks and cocktails at the Dome were a wonderful way to start our trip. Highly recommend all three. The Palace of Holyroodhouse was awesome, the Afternoon Tea was nice (food was amazing, but we probably... Read more

We really appreciate Emily and all she did for us - we had a wonderful trip that we wouldn't have been able to plan on our own so her expertise was very much appreciated.

The Kimpton Charlotte Square Hotel in Edinburgh was a beautiful hotel with great breakfasts; Calton Hill and snacks and cocktails at the Dome were a wonderful way to start our trip. Highly recommend all three. The Palace of Holyroodhouse was awesome, the Afternoon Tea was nice (food was amazing, but we probably wouldn't do it again - we ended up with a table right by the door and had to squeeze in to not be in the way) and the History Lovers walking tour was awesome - we can't remember her name but our guide was excellent. The Underground Graveyard tour was not something we would recommend; the guide was nice but it wasn't anything special.

Our rental car experience went perfectly, all the way through, although our GPS took us to the wrong drop off location at the airport in Inverness (apparently drop off used to be just off-airport; now it is at the drop-off area at the entrance to the airport).

The Knockinaam Lodge Hotel was a reason itself to come back to Scotland - what a wonderful place, people and service. We can't say enough good things about it; suffice it to say we might plan another trip back just to spend more time there. Our only request would have been for a better room. We should probably have asked to move, but we didn't think about it until we were already unpacked and had used the bathroom to clean up. Small issue that did not take away from the absolute enjoyment of staying there.

The Mull of Galloway Lighthouse was awesome, as was all the other sights we visited while in the area.

The Hotel du Vin in Glasgow was another excellent place to stay - we very much enjoyed it as well as dinner at Cail Bruich. The walking around Glasgow and the Kellingrove museum was very nice.

Victoria Square hotel in Stirling would not be somewhere we would stay again; it was nice and quiet for the room, but nothing special, nor was breakfast. It was a great location, but not the nicest place for our tastes. The tours and everything about Stirling was very nice though - we enjoyed everything with only one exception. Our PHD level guided tour of Bonnockburn did not live up to our expectations. The tour guide was nice, and he obviously knew his history, but as we had read books on the battle, and knew a lot about it, we expected to be able to walk through the battlefield and have pretty good descriptions of how it progressed, but he wasn't very good at really getting the vibe across and we didn't really get to see what we thought we would be able to.

Our private transfers and train ride, the recommendations (House of Bruar was awesome; Aran Bakery was closed on Sunday; Brodie's Tea Room in Moffat was amazing, plus we bought something nice in one of the shops there) were spot on and everything went smoothly. Again, we can't thank you enough Emily for helping us out and getting everything organized to make our trip go seamlessly. We appreciate the work and will look back to Kimkim next time we are traveling!

Tom & Lesley Hall

Hotel Reviews
Hotel du Vin & Bistro Glasgow
Glasgow

Excellent hotel - amazing room that we could have spent two weeks in. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Charlotte Square Hotel, an IHG Hotel
Edinburgh

Beautiful place, amazing breakfasts, wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Knockinaam Lodge Hotel
Portpatrick, Stranraer

Excellent. Amazing. Stay here if you can, we will probably come back to Scotland just to stay here again. Awesome service, unbelievable location and amenities, excellent food.

Authenticity & Character
Drinks and snacks by the fire in the lounge while you read or chat is a must do - beautiful lounge.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stirling Old Town Jail
Stirling Old Town Jail
Stirling

The Stirling Old Town Jail tour was very enjoyable. It was really cool to be able to walk around on our own and explore the jail. The tour was well put together and informative.

Phd level guided tour of Bannockburn
Phd level guided tour of Bannockburn
Stirling

The PhD level guided tour of Bannockburn was disappointing. Although the guide was knowledgeable and a great guy, the tour felt disjointed and didn't meet our expectations. We were hoping for a more detailed walk around the battlefield with specific insights into where events took place, but it didn't quite come together.

Stirling Castle Tickets
Stirling Castle Tickets
Scotland

The Stirling Castle tour was another highlight. The castle itself is beautiful and rich in history. We really enjoyed exploring it and learning about its significance.

Visit the Kelpies
Visit the Kelpies
Scotland

Visiting the Kelpies was really cool. The history behind them was quite interesting, and the tour was well worth it. It was a unique and fascinating experience.

Cail Bruich Fine Dining
Cail Bruich Fine Dining
Glasgow

Dining at Cail Bruich in Glasgow was an excellent experience. The food was phenomenal, and the ambiance was just perfect for a fine dining experience. It's definitely a place I'd recommend to anyone looking for a special meal in Glasgow.

Doomed, Dead & Buried Tours
Doomed, Dead & Buried Tours
Edinburgh

The Underground Vaults and Graveyard Ghost Tour was a bit of a letdown. It felt pretty touristy and gimmicky, with not much to see. The tour guide was great and the people were nice, but the tour itself just didn't have much substance and felt a bit disjointed. Maybe families or kids would enjoy it more, but it wasn't really for us.

History Lovers Old Town Walking Tour
History Lovers Old Town Walking Tour
Edinburgh

The History Lovers Old Town Walking Tour in Edinburgh was fantastic. Our guide was super energetic and knowledgeable, taking us through little corners and showing us special spots around the town. She was still a student in her senior year but did an amazing job. This tour was definitely one of the highlights of our trip, and I'd highly recommend it to anyone visiting Edinburgh.

Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

Having afternoon tea at Edinburgh Castle was a delightful experience! The tea itself was excellent, and the food was top-notch. It's one of those things that I'm really happy we did once, even though we probably wouldn't do it again. The atmosphere and the setting made it feel quite special, and it's definitely worth trying at least once.

Local specialist: Emily Reilly
Emily
Emily Reilly
Local specialist in Scotland / France | Replied on Jul 16, 2024

Hi Lesley and Tom!

Thank you for your review! I am so glad you had a fantastic trip!

Thank you for your feedback, we will take it all into account! Great to hear that you enjoyed Knockinaam Lodge! It really is a special place, and often overlooked area of Scotland, making it such a wonderful, quiet and untouched spot to spend some time!

If you do wish to plan another trip, you know where to find me!

Hope to work with you again in the future!

Best wishes,

Emily

I will review these five days trip by each da...
Scotland | Jun 13 - Jun 17, 2024

A
Anne T.
Denver, CO | Reviewed on Jun 25, 2024
I will review these five days trip by each day. Day 1: Edinburgh Castle and old town tour was enjoyable and amusing with our knowledgeable tour guide Kieran Begg . Dinner at The Witchery as you recommend, the structure of the hotel and restaurant definitely impressive to us, wish I can say the same with the server we had, whom was not very attending and polite. Day2: Rabbie's tour was entertaining with Kelly(?), Alnwick Castle was amazing, Bamburgh Castle was last minute changed on the... Read more

I will review these five days trip by each day. Day 1: Edinburgh Castle and old town tour was enjoyable and amusing with our knowledgeable tour guide Kieran Begg . Dinner at The Witchery as you recommend, the structure of the hotel and restaurant definitely impressive to us, wish I can say the same with the server we had, whom was not very attending and polite. Day2: Rabbie's tour was entertaining with Kelly(?), Alnwick Castle was amazing, Bamburgh Castle was last minute changed on the schedule my husband was little disappointed on his wish list, however the tour guide did stop by far away in a parking lot, and took a picture for everyone. Day3: Redcliffe Hotel was a charming apartment with everything we need and most of all good location to the town and bus station by walking distance. Loch Ness Cruise and Urquhart Castle tour were most wonderful. Thank you, Aleksandra! Day 4: Isle of Skye and Eilean Donan Castle tour, the weather was not the best to view their beauty which we heard so much and looking forward to it, but the tour bus was the worst experience for us, and I am sure for the same fellow travelers that day. Nonetheless, thank you, Kateryna prompt respond for this matter! Day 5: The Kelpies tour was a plus for the end of the trip. Thank you, Aleksandra!

Hotel Reviews
Residence Inn by Marriott
EDINBURGH
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Redcliffe Hotel
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Kelpies Guided Tour
The Kelpies Guided Tour
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Isle of Skye Tour including the  Eilean Donan Castle, Portree and other attractions
Isle of Skye Tour including the Eilean Donan Castle, Portree and other attractions
Inverness
Quality of Experience
Guides, Drivers and Staff
Transport
Loch Ness Cruise and Urquhart Castle
Loch Ness Cruise and Urquhart Castle
Inverness
Quality of Experience
Guides, Drivers and Staff
Transport
Alnwick Castle, the Northumberland Coast & the Borders
Alnwick Castle, the Northumberland Coast & the Borders
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Jul 01, 2024

Dear Anne,

Thank you for taking the time to review your trip. I appreciate your detailed feedback and am glad to hear about the enjoyable experiences, as well as the areas that need improvement.

I will ensure we address the issues with the tours to avoid similar disappointments in the future.

Thank you again for your feedback and for allowing us to assist with your travel plans.

Sincerely,
Aleksandra

Everyone was super nice in St Andrews!
Scotland | Jun 18 - Jun 24, 2024

margaret
margaret a.
Flagami, FL | Reviewed on Jun 25, 2024

Everyone was super nice in St Andrews! Stevie was a cab driver that picked us up at the airport and took us back. He also ended up driving us on Sunday for our day trip because the guide was sick. Stevie is the best!!!!!! So nice and very accommodating and sweet to my 83 yr old mom who went with us. We had a couple of issues but the Kim Kim team was on it and fixed them fast! It was a great trip and I highly recommend using them.

Thank you for everything!

Margaret

Local specialist: Emily Reilly
Emily
Emily Reilly
Local specialist in Scotland / France | Replied on Jul 16, 2024

Hi Margaret!

So glad you enjoyed your trip and met the friendly locals!

Hope you are enjoying re-living the memories of your happy time in Scotland!

Thanks again for travelling with us :)

Best wishes,

Emily

A lot of Scotland!
Scotland | Jun 14 - Jun 23, 2024

Patricia
Patricia L.
Pulaski, VA | Reviewed on Jun 24, 2024
Katerina was amazing. She was always prompt with her replies and followed up on all our suggestions and questions.
Will definitely use her on our next trip her.
All of our transitions were smooth except for checkin to apt. in Edinburgh on June 18. We had nor received any checkin details for keypad. Fortunately we did make contact with her and got in. The email with those details had not been received on our end. All lodging was most acceptable.
Our Orkney guide Ann was excellent as was...
Read more

Katerina was amazing. She was always prompt with her replies and followed up on all our suggestions and questions.
Will definitely use her on our next trip her.
All of our transitions were smooth except for checkin to apt. in Edinburgh on June 18. We had nor received any checkin details for keypad. Fortunately we did make contact with her and got in. The email with those details had not been received on our end. All lodging was most acceptable.
Our Orkney guide Ann was excellent as was John on Shetland and Nicholas for Cairngorms. He also helped us with transportation to Ayr to ride the amazing Clydesdales!

Hotel Reviews
The Kirkwall Hotel
Kirkwall

The Kirkwall Hotel was an excellent choice. The staff was fantastic, and the accommodations were comfortable and met all our needs. The service was impeccable, making our stay there truly enjoyable.

Destiny Scotland - Hill Street Apartments
EDINBURGH

Destiny Scotland - Hill Street Apartments was one of the best places we've ever stayed. The only hiccup was the lack of communication about the key code to enter the apartment, which caused a bit of a panic. However, once that was sorted out, our stay was perfect. The apartment itself was fantastic and made our stay in Edinburgh truly memorable.

Wilde Apartments Grassmarket
Edinburgh

Our stay at Wilde Apartments Grassmarket was mostly pleasant, but we had an issue with the taxi driver dropping us off at the wrong place. It was a minor inconvenience, but worth mentioning.

Activity Reviews
Cairngorms National Park Wildlife Tour
Cairngorms National Park Wildlife Tour
Edinburgh

Nicholas, our guide for the Cairngorms tour, was absolutely wonderful. The tour was well-organized, and Nicola's knowledge and enthusiasm for the area made it an exceptional experience. I couldn't have asked for a better guide or a more beautiful setting.

Shetland Tour
Shetland Tour
Shetland

The Shetland Tour was a highlight. We had a fantastic guide who took us on a driving tour through some breathtaking scenery. It was truly an unforgettable experience, made even better by the knowledgeable and friendly guide. I would highly recommend this tour to anyone visiting the Shetland Islands.

Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

The taxi service to our hotel was prompt, but the Edinburgh Old Town Tour was a bit underwhelming. Our guide, Christoph, was lovely but had a heavy accent that made it hard to understand him, especially with the Plexiglas barrier in the taxi. An open car might have made the experience much better. Despite this, he took us to Calton Hill, which we thoroughly enjoyed.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 25, 2024
Dear Patricia, Thank you so much for your kind words! It was truly a pleasure to work with you on planning your trip, and I'm absolutely delighted to hear that you enjoyed your experiences. I'm also glad to know that your interactions with Ann, John, and Nicholas were excellent and that they added to your enjoyment of the beautiful Scottish landscapes and activities. I'm sorry about the check-in hiccup in Edinburgh. Thank you for your patience and understanding as that issue was resolved.... Read more

Dear Patricia,

Thank you so much for your kind words! It was truly a pleasure to work with you on planning your trip, and I'm absolutely delighted to hear that you enjoyed your experiences. I'm also glad to know that your interactions with Ann, John, and Nicholas were excellent and that they added to your enjoyment of the beautiful Scottish landscapes and activities.

I'm sorry about the check-in hiccup in Edinburgh. Thank you for your patience and understanding as that issue was resolved.

Your itinerary was indeed inspiring, and I must admit, the Clydesdales Farm has now made it to the top of my own list of places to visit! I wish you many more amazing trips ahead and would be absolutely thrilled to assist you with any future travel plans.

Kat

Wonderful effortless trip!
Scotland | Jun 3 - Jun 16, 2024

Sue
Sue S.
Bon Air, VA | Reviewed on Jun 23, 2024
Wonderful trip that met all of our expectations! Seamless travel, checked off all our boxes in terms of time available, budget and goals. Read more

Wonderful trip that met all of our expectations! Seamless travel, checked off all our boxes in terms of time available, budget and goals.

Hotel Reviews
The Stirling Highland Hotel
Stirling

Nestled below the incredible Stirling Castle and near to some great restaurants, interesting comfortable hotel in old grammar school, easy courtyard parking, breakfast room busy and a tad cramped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Garrison Hotel
Fort William

Great location, parking at back of hotel, very small but comfy room, with great breakfast/bar area with good espresso machine available 24/7.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Hotel Portree
Portree

Great location overlooking the pastel buildings on the harbor. Adequate room and breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Seaview Hotel
Wick

Rustic hotel in a very sparsely populated area. Excellent service and a great restaurant. Tired, old room but adequate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean but old and worn out
Heathmount Hotel
Inverness

Comfy, pretty hotel with friendly, helpful staff and a good breakfast. We loved the 15 minute walk to the town center.

Authenticity & Character
Comfy lounge and bar area, pretty decor
Location
Staff
Cleanliness & Comfort
Inver Lodge
Scotland

Elegant, spacious hotel with lovely mountain and loch views. Excellent restaurant and service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Angel's Share Hotel
New Town, Edinburgh

Great location - we walked everywhere and had no difficulty using the tram to and from the airport. Interesting boutique hotel with good size rooms and a great breakfast in their elegant bar. Helpful staff, happy to store luggage. Great treats, water and hot drinks in rooms. Although displayed with the complimentary water, the Pringles will be charged. The Rod Stewart room needs a new mattress.

Activity Reviews
Fishing Villages of Fife & St Andrews from Edinburgh
Fishing Villages of Fife & St Andrews from Edinburgh
Edinburgh

Great day trip with Peter, an entertaining and knowledgable tour guide/driver. Taking a regular train to St Andrews and stopping off at a fishing village would be a far more affordable option.

Champagne Afternoon Tea at the Ivy
Champagne Afternoon Tea at the Ivy
Edinburgh

We had two friends join us and the staff were flexible and worked this out for us. Lovely champagne high tea in a beautiful setting, but pricey.

Day out on the Jacobite Train (of Harry Potter fame)
Day out on the Jacobite Train (of Harry Potter fame)
Scotland

A steam train ride through beautiful scenery. We were expecting some kind of narration about Jacobite history and Harry Potter settings. There was no narration or written history offered. Perhaps it would be better to catch the regular train to Glenfinnan, hike to get a great view of the aquaduct , and get a wonderful video of the steam train crossing. Then take the regular train to Mallaig for lunch in a pretty harbor town.

Smoo Cave Tours
Smoo Cave Tours
Scotland

Even a small amount of rainfall results in the inner cave tour being cancelled. One can still enjoy the view of the waterfalls at the entrance and the stunning beauty of the surrounding cliffs.

Inverness Bike tour
Inverness Bike tour
Inverness

Alison our tour guide was very experienced and knowledgeable. It was hailing minutes before our ride, but she assured us that she had checked the radar and it would be fine, we enjoyed biking through the Ness Islands where we met the grumpy anti-biker lady that Alison had been trying to appease for many years, biked along the Caledonian Canal to the locks, and then through a nature reserve alongside the Beauly Firth

Quality of Experience
Guides, Drivers and Staff
Evening cruise on Loch Linnhe
Evening cruise on Loch Linnhe
Fort William

Such a beautiful area and the light through the clouds was breathtaking. Knowledgeable commentary on Black Houses, tides and local culture

Quality of Experience
Guides, Drivers and Staff
Two hour cruise on the Canal and Loch - Loch Ness
Two hour cruise on the Canal and Loch - Loch Ness
Inverness

Not the prettiest scenery but searching for Nessie is a must. We visited the quaint village of Dores, enjoyed lunch at the Dores Inn, and got to meet Steve Feltham who has lived in a caravan next to the Inn. Looking for. Eddie since 1991.

Blair Atholl Castle Entrance tickets (Reopens 1st April)
Blair Atholl Castle Entrance tickets (Reopens 1st April)
Scotland
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh
Local specialist: Celina Calais
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on Jun 25, 2024

Hi Sue,

Thanks again for your review & I'm thrilled that you enjoyed your trip to Scotland! We appreciate all of your feedback and this will certainly be taken on board.

Best wishes for your next adventure,
Neil

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