Kimkim Trip Reviews for Switzerland

4.8
Based on 99 ratings
Read 99 verified reviews by travelers who booked their trip to Switzerland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our 8-day trip to Switzerland was awesome
Switzerland | Oct 2 - Oct 10, 2025

E
Edward C.
Los Angeles, CA | Reviewed on Oct 17, 2025
Our 8-day trip to Switzerland was awesome. Through their local travel partner, the kimkim team pulled together a great itinerary that hit many of the must-see spots in the country (and in Switzerland, it's hard to go wrong because every site / sight is postcard worthy). Their very detailed itinerary worked perfectly, and allowed us to be in charge of our destiny every day...we really liked that. In addition to specific planned activities, kimkim provided suggestions for a range of other... Read more

Our 8-day trip to Switzerland was awesome. Through their local travel partner, the kimkim team pulled together a great itinerary that hit many of the must-see spots in the country (and in Switzerland, it's hard to go wrong because every site / sight is postcard worthy). Their very detailed itinerary worked perfectly, and allowed us to be in charge of our destiny every day...we really liked that. In addition to specific planned activities, kimkim provided suggestions for a range of other activities and restaurants in each destination...really helpful.

With one exception, the hotels they selected were terrific, especially the more authentic ones in Grindelwald (Romantik Hotel Schweizerhof) and Zeramatt (Hotel Alpenhof). That said, our first hotel in Zurich was terrible...far from the 5-star we requested (we'll take some of the hit on this hotel because prior to travel we didn't dive into guest reviews...if we had we would have said something).

The highlight of the tour was a 6-hour E-bike tour with a group called Flying Wheels in Interlaken. The bikes were top notch, the route we rode was stunningly beautiful, and our guide George (so much fun and so knowledgeable about Switzerland) was the very best. The other star of the show was our 8-day Swiss Rail Pass...we had unlimited use of the country's outstanding rail system that is the best we've ever experienced.

Even though our trip went off without a hitch, here's a small suggestion...it might be nice for the local tour operator to check in on their guests mid-trip. We had a 24-hour emergency contact number and never felt exposed but that human touch is always good.

Activity Review
Swiss Travel Pass
Swiss Travel Pass
Switzerland

The Swiss Rail Pass is simply outstanding, Their app is one of the best we've used (super easy and informative) and the country's rail system is better yet.

Quality of Experience
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Oct 20, 2025
Hi Edward,
Thank you so much for sharing this amazing review about your Swiss adventure! I'm glad to read you loved the e-bike tour and the independence granted by the train pass :) I completely agree, Switzerland’s rail system is a real highlight of the country and makes travels very comfortable.
I'm sorry to read that the first hotel in Zürich didn't meet your expectations and I truly appreciate your feedback, it helps a lot to improve our services.
Your suggestion about having the local...
Read more

Hi Edward,
Thank you so much for sharing this amazing review about your Swiss adventure! I'm glad to read you loved the e-bike tour and the independence granted by the train pass :) I completely agree, Switzerland’s rail system is a real highlight of the country and makes travels very comfortable.
I'm sorry to read that the first hotel in Zürich didn't meet your expectations and I truly appreciate your feedback, it helps a lot to improve our services.
Your suggestion about having the local team check in mid-trip is an excellent one. While we’re glad you felt supported throughout your journey, we agree that an added personal touch can make a great trip even better!
We’d love to welcome you back in Europe one day!
Best,
Mathilde

We loved Interlaken and the electric bike tou...
Switzerland | Oct 4 - Oct 10, 2025

S
scott S.
San Jose, CA | Reviewed on Oct 17, 2025

We loved Interlaken and the electric bike tour. It was the highlight of our time in Switzerland.

Local specialist: Clothilde DIEMUNSCH

Our trip to Denmark and Switzerland.
Switzerland | Sep 15 - Sep 27, 2025

Norma
Norma M.
West Babylon, NY | Reviewed on Oct 12, 2025
Our trip to Denmark and Switzerland was great! Some of the memorable parts of our stay in Copenhagen were taking a boat trip to some out of the beaten path places, checking out the oldest bakery in that city, visiting Rosenborg Castle and having dinner in Nyhavn. The next town we visited was Lucern in Switzerland and there we had the opportunity to take a ferry over gorgeous lake Lucern to a cog-rail train station and from there to Mount Rigi which had amazing views of the lakes below! We... Read more

Our trip to Denmark and Switzerland was great! Some of the memorable parts of our stay in Copenhagen were taking a boat trip to some out of the beaten path places, checking out the oldest bakery in that city, visiting Rosenborg Castle and having dinner in Nyhavn. The next town we visited was Lucern in Switzerland and there we had the opportunity to take a ferry over gorgeous lake Lucern to a cog-rail train station and from there to Mount Rigi which had amazing views of the lakes below! We also had the best gelato on the promenade by the river and listened to some awesome jazz at the World Band Festival that was taking place there at the time. Not to be missed is the Lucern Museum of Transport. In our next city, Bern, we visited the beautiful Bern Cathedral where the organ was being played by one of several world class musicians who come to Bern just to play on this organ, magical! We also loved the collections being shown at the Bern Art Museum! The Paul Klee museum was also amazing if you’re into art! So all in all this was again a fantastic trip thanks to the Kim Kim team and especially Valentine, who was our trip coordinator.

Hotel Reviews
Hotel Anker Luzern
Luzern

This hotel was very trendy. The decor was super different and we enjoyed that.

Authenticity & Character
Like I said above the decorations were very creative in this hotel, different from any hotel I’ve been to.
Location
Location couldn’t have been better! Right near the promenade by the river and all the restaurants!
Staff
The staff was super helpful and accommodating. They were always ready to help!
Cleanliness & Comfort
The whole place was super clean! The reason for the 4 stars is that the beds were not very comfortable. They sagged a bit in the middle.
Hotel Savoy
Bern

This was our favorite hotel on this trip! Super new, great location, very helpful staff and super comfortable beds!!!

Authenticity & Character
It was great that the hotel must have been totally refurbished not too long ago and everything was brand new!
Location
This place was near the train station, right in the middle of town, near many activities and restaurants! Bathroom was super clean and shower was great!
Staff
Everyone who worked there was very helpful and polite! Awesome staff!
Cleanliness & Comfort
It was simply a great stay!
Hotel Kong Arthur
Copenhagen

The hotel itself was great, location was perfect, breakfast was delicious, very nice staff but the two beds in our room were terrible because they sagged really bad in the middle. This hotel needs to upgrade their beds.

Authenticity & Character
The decor of the lobby and breakfast area was trendy and of good taste!
Location
The location was perfect near places to eat and activities!
Staff
Everyone was very friendly and helpful!
Cleanliness & Comfort
The dining room where we had breakfast was very clean and comfortable! The premises were all very clean!
Activity Reviews
Copenhagen Introduction Walking Tour
Copenhagen Introduction Walking Tour
Copenhagen

I’m sure this must have been a great tour but we got totally lost on our way to the meeting point and were too late to catch up with the group.

Zentrum Paul Klee (Entrance tickets)
Zentrum Paul Klee (Entrance tickets)
Bern

This museum is a must see! We loved it!!!

Quality of Experience
Quality art and very nice staff.
UNESCO Stroll through Bern Old City
UNESCO Stroll through Bern Old City
Bern

Great tour!!! The guide was very knowledgeable, funny and personable!

Quality of Experience
So much wonderful history in this town!
Guides, Drivers and Staff
Our guide was the best!!!
Guided tour of a monastery & Alpsbrinz cheese tasting
Guided tour of a monastery & Alpsbrinz cheese tasting
Lucerne

I’m sure this would have been a great activity but we missed it because it was raining pretty hard on this day and we had to travel there by train so we went to the Transport museum instead. But I did text the place saying we couldn’t make it.

Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Switzerland

Incredible activity don’t miss it!!! The ferry boat ride to the cog train to Mount Rigi is beautiful and is a must!!!

Quality of Experience
The views from the very top of the mountain are insane!!!
Guides, Drivers and Staff
Thanks to Valentine, our trip coordinator, who warned us to go to Mount Rigi on the second day in Lucern, we had a beautiful clear sunny day there because on the day we were supposed to go it rained rained.
Swiss Museum of Transports - Entrance Ticket incl. Media World
Swiss Museum of Transports - Entrance Ticket incl. Media World
Lucerne

Awesome museum!!! Loved every minute of it! Worth going there!

Quality of Experience
Museum is very well put together showing everything from cars to trains to boats and planes! Amazing!!!
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Everyone should get this Swiss travel pass it pays for any transportation like trains, ferries, busses, etc and even museum tickets!

Quality of Experience
All transportation in Switzerland is fantastic, on time, clean, comfortable, and fast!
Transport
Great bang for your buck!
Canal Cruise Hidden Gems of Copenhagen
Canal Cruise Hidden Gems of Copenhagen
Copenhagen

Loved this activity!!! The young girl who took us on the boat was very knowledgeable and personable and showed us some interesting sights!

Quality of Experience
Guides, Drivers and Staff
The guide was very nice and interesting!
SMK National Gallery of Denmark (Entrance Tickets)
SMK National Gallery of Denmark (Entrance Tickets)
Copenhagen

The museum itself was good but one exhibit was closed and we didn’t like the exhibit we saw that much it just wasn’t our taste.

Quality of Experience
Rosenborg Castle (Entrance Tickets)
Rosenborg Castle (Entrance Tickets)
Copenhagen

This castle was amazing we loved to tour it by ourselves. One can really get the feeling of how it must have been to live there back in the day!!!

Quality of Experience
Brought us back in time.
Guides, Drivers and Staff
No guides on this activity
Welcome to Copenhagen!
Welcome to Copenhagen!
Copenhagen

We loved Copenhagen from day 1! Awesome city!!!

Quality of Experience
Otherwise we enjoyed all the activities in this city!!!
Guides, Drivers and Staff
The drivers were all great and very proffetional! The guide that took us on the boat ride was also great, she took us to off the beaten path places and we loved that!
Transport
Everyone was on time and very knowledgeable!
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 13, 2025

Dear Norma,
I am delighted to read your review, thank you so much for taking the time to detail all your feedbacks :) It's very important to us.
Super happy that you spent a great time in Both countries!!
Hope you came back home with a lot of memories in mind.
See you soon in Europe, maybe France?
Best
Valentine

Good trip, not great communication
Switzerland | Oct 4 - Oct 10, 2025

Lori
Lori S.
San Ramon, CA | Reviewed on Oct 12, 2025
This kimkim trip was not quite as good as othrs we have taken. A little tricky getting a hold of kimkim for help on a couple of things. The trip was still great and we truly enjoyed Switzerland, just communication was not like other trips. Read more

This kimkim trip was not quite as good as othrs we have taken. A little tricky getting a hold of kimkim for help on a couple of things. The trip was still great and we truly enjoyed Switzerland, just communication was not like other trips.

Hotel Reviews
Opera hotel Zurich
Zurich

Good location, quiet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Metropole Hotel Interlaken
Interlaken

Great location, staff VERY nice and helpful. Good breakfast.

Authenticity & Character
Location
We were able to walk where we needed to go and the hotel had amazing views.
Staff
Cleanliness & Comfort
Activity Reviews
Rhine Falls & Stein am Rhein medieval village!
Rhine Falls & Stein am Rhein medieval village!
Switzerland

Guide was very informative and could easly understand her. Lots of knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
Switzerland

This is a must do. The ride is not hard and the scenery is breathtaking. Lunch is amazing and the tour guide was caring, infromative and a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH

The restaurant tour in Zurich was great.Kimk...
Switzerland | Sep 17 - Sep 27, 2025

Melinda
Melinda S.
Ashburn, VA | Reviewed on Oct 06, 2025

The restaurant tour in Zurich was great.
Kimkim was very helpful

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Dear Mélinda,
I hope you're doing well!
I wanted to personally thank you for sharing your experience following your recent journey with KimKim. Your feedback is incredibly valuable to us, and I’ll be sure to pass along your kind words to both our team and our local partners.
It was truly a pleasure assisting you: your thoughtful approach, positive energy, and trust throughout the process made it such an enjoyable collaboration. Being part of your travel experience was an absolute...
Read more

Dear Mélinda,
I hope you're doing well!
I wanted to personally thank you for sharing your experience following your recent journey with KimKim. Your feedback is incredibly valuable to us, and I’ll be sure to pass along your kind words to both our team and our local partners.
It was truly a pleasure assisting you: your thoughtful approach, positive energy, and trust throughout the process made it such an enjoyable collaboration. Being part of your travel experience was an absolute privilege.

If you're ever thinking about your next adventure, whether that’s discovering the vibrant streets of London, soaking in the culture and cuisine of France, or enjoying the serene landscapes of Switzerland, I’d be thrilled to help you plan it.
Feel free to reach out anytime: I'd love to hear from you again!

Warmest wishes,
Clothilde

Customized and thoroughly planned!
Switzerland | Sep 14 - Sep 22, 2025

Subra
Subra B.
Denver, CO | Reviewed on Sep 28, 2025
The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in... Read more

The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in Zurich. All in all, a terrific experience. One area for improvement would be timely delivery of travel documents as promised originally but they came through in adequate time. Thanks to Valentine and Amandine for the arrangements. Switzerland is stunningly beautiful and we hope to return another time.

Hotel Reviews
Hotel Bären Am Bundesplatz
Bern

Very friendly staff! Very spacious and comfortable room and close to Bern train station.

Authenticity & Character
Location
Staff
Alpenblick hotel
Zermatt

Old world charm and views of the Matterhorn!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Adler Zürich
Zürich

Convenient near the Hauptbahnhof, clean and very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alpenhof
Grindelwald

An outstanding hotel in which to say at the very foot of The Eiger! Fine people, accommodations, restaurant.

Authenticity & Character
Swiss charm!
Location
Views of The Eiger Nordwand!
Staff
Thoughtful and cheerful!
Cleanliness & Comfort
Beds were fantastic as was the spacious room!
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Sep 30, 2025

Hi Subra,
Thank you so much for your kind review!
All your comments positive & negative are very helpful to help us progress and offer you even better experiences for the future. Really appreciate it.
Enjoy the Fall season, it was a pleasure to plan your trip.
See you soon in France or maybe Germany? :)
Valentine

We loved Switzerland, especially Grindelwald ...
Switzerland | Sep 9 - Sep 19, 2025

Geoff
Geoff G.
Sarasota, FL | Reviewed on Sep 27, 2025
We loved Switzerland, especially Grindelwald and Lucerne. The scenery was spectacular. Great views on the trains. Both guides Zooey and Joseph were fantastic. Read more

We loved Switzerland, especially Grindelwald and Lucerne. The scenery was spectacular. Great views on the trains. Both guides Zooey and Joseph were fantastic.

Hotel Reviews
Sorell Hotel Rütli
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Lucerne
Lucerne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bernerhof
Grindelwald
Authenticity & Character
Location
Staff
Cleanliness & Comfort
LUGANODANTE - We like you
Lugano
Authenticity & Character
Location
H
Staff
Cleanliness & Comfort
Hotel Barchetta Excelsior Como
Como
Authenticity & Character
Location
Very lovely
Staff
Cleanliness & Comfort
Activity Reviews
Zurich Old Town, Cruise and Lindt Home of Chocolate
Zurich Old Town, Cruise and Lindt Home of Chocolate
Zürich
Quality of Experience
Guides, Drivers and Staff
Transport
Lucerne Walking tour and Cheese Tasting
Lucerne Walking tour and Cheese Tasting
Lucerne
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Hello Jeff and Trudie,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! I can tell with the pictures you have shared with us that you had a lovely time :)
Feel...
Read more

Hello Jeff and Trudie,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! I can tell with the pictures you have shared with us that you had a lovely time :)
Feel free to get back to us, shall you want to visit France, London or Switzerland again :)
Yours,
Clo
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Lugano was out favorite. Having. Very good w...
Switzerland | Sep 15 - Sep 25, 2025

D
Doug B.
Chicago, IL | Reviewed on Sep 26, 2025
Lugano was out favorite. Having. Very good weather there helped. While our choice to travel by train, we took on an itinerary requiring we do so every other day plus a couple of other touristic/panoramic trains. In retrospect, would spend a bit more time in each of fewer places. Would also strongly consider going to less commonly visited sites. Even slightly past peak season, the big ones like Jungfrauloch, the Gornegrat, crowded. Switzerland is gorgeous, especially the mountains,... Read more

Lugano was out favorite. Having. Very good weather there helped. While our choice to travel by train, we took on an itinerary requiring we do so every other day plus a couple of other touristic/panoramic trains. In retrospect, would spend a bit more time in each of fewer places. Would also strongly consider going to less commonly visited sites. Even slightly past peak season, the big ones like Jungfrauloch, the Gornegrat, crowded.

Switzerland is gorgeous, especially the mountains, valleys and lakes. Food is ridiculously expensive and most often not great. A few standouts: Der Werkstadt and Einhor n (pizza) in Lucerne, Taverne in Interlaken and Marlo (also pizza, pasta) in Zermatt. Zunfthaus Zur Waag in Zurich was very good for traditional Swiss.

Hotels: Villa Principe Leopoldo in Lugano excellent, but is up a hill requiring walking down, taking a car up or car both ways. Skip the restaurant there. Victoria Jungfrau in Interlaken also very good incl changing our room due to noise from adjoing property (a Hooters and a Casino). Huge spa there we didn't take advantage of. Wellenberg in Zurich ok, but has portable, noisy a/c units. 22 Summits in Zermatt, small, modern but also no a/c. Very nice sauna there but only open 4-9? Art Deco Montana in Lucerne also very nice and has its own funicular (also up a hill).

Unfortunately, we had cloudy days both at Jungfrauloch and Gornegrat limiting views from top. The small towns there, Grindewald and Lauterbrunnen, cute enough but also touristy. With a deeper dive, maybe a car, would try to find smaller towns that arent on everyone's list.

Hotel Reviews
22 Summit Boutique Hotel
Zermatt

Lime the room design, otherwise just ok. Staff friendliness varied. Also no a/c despite being a newer build. Had to sleep with window/door open. Would go for a higher floor, a room ending in 02 or 03 on Matterhorn side Has saunas and small outdoor whirlpool. But not open until 4 pm..d then only until 9. Breakfast here was the least elaborate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Jungfrau Grand Hotel & Spa
Interlaken

At first booked a Spa room. Huge. Modern decor. But no a/c. Also a long walk from main part of hotel. Then there was loud music from next door. They accommodated a room switch to first floor front of main building. Much better. Though older, had central a/c and a view across park to mountains.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Hotel Montana
Luzern

Had great views, room with a whirlpool on balcony. Has own funicular as also on hill.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Principe Leopoldo
Lugano

Beautiful view, very large room. Best we stayed in during trip. Only issues are that it's up a big hill from town so going out, coming back takes time. Car back up at least. The one star Michelin restaurant there was bad. They emphasized things like table side prep of beef tartare (which we didn't order), slat baked fish for two....portions small and nothing tasted especially good. One fish dish was overwhelmingly funky.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

Good location. We stayed there first and last night. Had 508 first night. Small "family" room meaning a bed and pull out couch. 408 last night, much bigger.

Authenticity & Character
Real central a/c.
Location
Easy to get to things, most no more than 20 min walk
Staff
Cleanliness & Comfort
Activity Reviews
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Some very nice views going up and back. Unfortunately, again, we had a cloudy, rainy day, obscuring views at top

Quality of Experience
Transport
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

Bad weather made the rides up and down the best part as there was no view at all from top. Very touristy at top--exit through the gift shop type place. Went to Lauterbrunnen on way down. Could be cute but the one main street is mostly tourist-oriented shops

Quality of Experience
Transport
Cruise on Lake Thun: from Interlaken to Thun (& return by train)
Cruise on Lake Thun: from Interlaken to Thun (& return by train)
Interlaken

Very crowded. Hard to get a place to sit. 2hrs+ with maybe 10 stops between Interlaken and Thun. Thun not that special. Good view from castle/church.

Quality of Experience
Transport
Free time in the charming Mürren
Free time in the charming Mürren
Switzerland

We didn't get to Murren. Took 2 hrs to get to Thun (skip), not enoufh time left to then also go to Murren. Would take cable car from midway up Jungfrau if you want to go

Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Switzerland

Mountain itself would be 4 starts. Getting there takes a 1+ hr ferry ride which was very crowded.

Quality of Experience
Transport
Lucerne Private Guided Walking Tour
Lucerne Private Guided Walking Tour
Lucerne
Quality of Experience
Guides, Drivers and Staff
Private Walking Tour - History & Mystery of Zurich
Private Walking Tour - History & Mystery of Zurich
Zürich
Quality of Experience
Guides, Drivers and Staff
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Essential if using train system. Can be confusing as for some things like the panoramic trains to Gornegrat and Jungfrauloch you need a separate tickets and another for a reservation. One had assigned seats, one didn't. Trains were fairly crowded. Always able to get a seat but not always easy. This pass also works for ferry boats.

Quality of Experience
Better than US trains by far
Guides, Drivers and Staff
Had two short tours, one in Zurich and one in Lucerne. Both very nice.but not essential
Transport
Drivers used for certain transfers, all on time, nice cars
Local specialist: Natalia Lagosz
Natalia
Natalia Lagosz
Local specialist in Villefranche sur Saône | Replied on Sep 29, 2025

Dear Doug,
Thank you for taking the time to write a review! :) It will definitely help us in planning future travels.
We wish you more amazing adventures and great trips.

Zürich to Lugano by train
Switzerland | Sep 7 - Sep 12, 2025

Chris
Chris J.
Denver, CO | Reviewed on Sep 24, 2025
overall, very happy with my trip to Switzerland. The ease of use, having all of the tickets and hotel reservations made was super appreciated and made the overall experience wonderful! there are two real highlights to the trip that my wife and I agree on, the first being the town of Zermatt. I am so incredibly thankful that we were able to spend the day in Vermont and the train ride up the mountain to look at the Matterhorn was unbelievable! The other highlight was the cooking class in... Read more

overall, very happy with my trip to Switzerland. The ease of use, having all of the tickets and hotel reservations made was super appreciated and made the overall experience wonderful! there are two real highlights to the trip that my wife and I agree on, the first being the town of Zermatt. I am so incredibly thankful that we were able to spend the day in Vermont and the train ride up the mountain to look at the Matterhorn was unbelievable! The other highlight was the cooking class in Lugano. we had such a great time really enjoyed a couple bottles of wine and was super happy! The only thing that we would’ve changed would be when we took the glacier express instead of staying in Saint Moritz, it would’ve been better to stay in Chur, and then took the early train to Saint Moritz to finish the glacier express train, and then picked up the train ride from Saint Mortz on the Bernina express to Tirano. The private transfer from Tirano to Lugano was absolutely fantastic also!

Hotel Review
Tradition Julen Hotel
Zermatt

Quite possibly the best place that we stayed on our 17 day vacation! What a truly amazing and wonderful experience that we had at this hotel! I cannot recommend this place more highly! 15 out of 10 stars!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cruise and Cook - Lugano
Cruise and Cook - Lugano
Lugano

This was one of the highlights of our trip, it was so much fun. The food was great. The wine was even better! This was an absolutely perfect anniversary experience for my wife and I! We could not be happier with the experience that we had!

Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Was a great little ride up the mountain, the staff were super friendly, very happy we were able to experience this!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 03, 2025

Hi Chris,
Thank you so much for your kind review!
It was a pleasure to organize your trip, all your feedbacks positive and negatives are very useful for us :)
See you soon in Europe!
Valentine

Melanie took great care of us! We love mounta...
Switzerland | Sep 4 - Sep 12, 2025

Marilee
Marilee W.
Denver, CO | Reviewed on Sep 21, 2025
Melanie took great care of us! We love mountains and she arranged for us to go to Mt. Pilatus, Titlis, and Jungfrau. I loved Kayaking on Lake Brienz, and we were amazed at the Lindt Factory!! We stayed in three different hotels and got a very good taste of Switzerland. Also, when we had questions during our adventures, we would email, and the response was very timely. Thank you, all!!! Read more

Melanie took great care of us! We love mountains and she arranged for us to go to Mt. Pilatus, Titlis, and Jungfrau. I loved Kayaking on Lake Brienz, and we were amazed at the Lindt Factory!! We stayed in three different hotels and got a very good taste of Switzerland.

Also, when we had questions during our adventures, we would email, and the response was very timely.

Thank you, all!!!

Hotel Reviews
Hotel Seefeld
Zurich

Nice hotel. Close to Lake Zurich and we loved walking there.

Grindellodge
Grindelwald

Excellent breakfast! Fabulous view from the balcony!!

Hotel Anker Luzern
Luzern

Excellent restaurant! Wish we could have used the balcony, but there was too much cigarette smoke-

Activity Reviews
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

What a great way to end our trip to Switzerland! City tour was very interesting, Lindt factory was totally incredible, and a quaint fondue dinner at Felsenegg with great views and fun servers was nice.

Guides, Drivers and Staff
Dezi and Danny were a great guide/driver team.
Kayak Tour on Lake Brienz
Kayak Tour on Lake Brienz
Switzerland

Beautiful Lake, amazing scenery! And we even got to swim in the water. Very glad the staff had us wear wet suits.

Guides, Drivers and Staff
Lake, gorge  & waterfall tour around Interlaken!
Lake, gorge & waterfall tour around Interlaken!
Switzerland

Loved the forest feel and walking around Hotel Geissbach. Trummelbach Falls was magnificent! Our guide, Richard, recommended a lovely restaurant in Lauterbrunnen, and also helped us find a church we had been looking for there.

Guides, Drivers and Staff
Richard was knowledgeable, accommodating, and upbeat.
Mount Pilatus, the golden round trip!
Mount Pilatus, the golden round trip!
Switzerland

We hiked to the 360 degree view after getting to the top. Amazing!!

Titlis - Eternal Snow and Glacier (Shared Group Tour)
Titlis - Eternal Snow and Glacier (Shared Group Tour)
Switzerland

It snowed in early September while we were at the top - Cool!! Enjoyed the majesty of the mountain!

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Hello Marilee,
I hope this message finds you well!
Thank you so much for your thoughtful and generous review of your recent trip with KimKim. Your kind words truly mean a lot, and I’ll be sharing your feedback with the rest of our team and local partners. We’re so happy to hear that your experience was memorable and enriching. It was genuinely a pleasure to assist you throughout the planning process. Your enthusiasm, curiosity, and openness to discovery made it a joy to collaborate with... Read more

Hello Marilee,
I hope this message finds you well!

Thank you so much for your thoughtful and generous review of your recent trip with KimKim. Your kind words truly mean a lot, and I’ll be sharing your feedback with the rest of our team and local partners. We’re so happy to hear that your experience was memorable and enriching.

It was genuinely a pleasure to assist you throughout the planning process. Your enthusiasm, curiosity, and openness to discovery made it a joy to collaborate with you. Travelers like you make our work not only rewarding but truly enjoyable.

If you ever feel inspired to explore new destinations—whether it's the charm of London, the elegance of France, or the breathtaking beauty of Switzerland: we would be absolutely delighted to help bring your next adventure to life.
Please don’t hesitate to reach out—we’d love to hear from you again!

Warm regards,
Clo

Lake Como & Switzerland
Switzerland | Sep 1 - Sep 12, 2025

Joy
Joy Z.
Henrietta, NY | Reviewed on Sep 19, 2025
We planned an elaborate celebration of our 40th Anniversary with a trip to Lake Como and then on to various cities in Switzerland. Our specialist, Clothilde, worked with us to ensure every detail was arranged to our satisfaction. We enjoyed beautiful hotel locations with amazing views in Mennagio, Lugano, Lucerne, Interlaken and Zurich with private transportation from city to city. We had private tours in each city: Lake Como and Bellagio, Lugano, Bellinzona and Morcote, Lucerne and Mt.... Read more

We planned an elaborate celebration of our 40th Anniversary with a trip to Lake Como and then on to various cities in Switzerland. Our specialist, Clothilde, worked with us to ensure every detail was arranged to our satisfaction. We enjoyed beautiful hotel locations with amazing views in Mennagio, Lugano, Lucerne, Interlaken and Zurich with private transportation from city to city. We had private tours in each city: Lake Como and Bellagio, Lugano, Bellinzona and Morcote, Lucerne and Mt. Pilatus, Interlaken including Lauterbrunnen, Murren and Trummelbach Falls, and Lake Brienz and lastly Zurich including a tour of the Lindt House of Chocolate, a lovely cheese fondue at a restaurant up high on a mountain overlooking the city and then Mt. Titlis the following day. We loved the opportunity to learn from our guides at a level that could not be obtained in a group and felt this really enhanced our experience. It was an extravagant, expensive trip but one we are glad we took!

Hotel Reviews
AMERON Zürich Bellerive au Lac
Zürich

Outstanding location with views on to Lake Zurich. Easy walk from the front of the hotel to the city or the benches by the lake. Very friendly and kind staff, very concerned with guest comfort.

Authenticity & Character
Lots of lovely character to this hotel. Formal but in a relaxed way. Obviously deals with business travelers regularly. Room decor was amazing. First class details and features throughout the room. Water, coffee and snacks were included from the mini bar and room set up.
Location
Balcony views of the lake but high enough to be away from street noise. It's located on a major road.
Staff
Kind and friendly. Concern for guest comfort. Very welcoming
Cleanliness & Comfort
Immaculate everywhere.
Metropole Hotel Interlaken
Interlaken

Great location in the center of Interlaken. Enjoyed watching the paragliding from our room balcony. Room was adequate with minimal comfort features and the bathroom was tiny (especially the shower).

Authenticity & Character
High rise to take advantage of mountain views. Minimal character but the views!!!!
Location
Central location made it easy to get around town and the mountain views are outstanding.
Staff
Reception staff was kind, helpful and friendly. Breakfast staff was lacking in attention - seemed short-staffed.
Cleanliness & Comfort
Everything was clean and comfortable
Art Deco Hotel Montana
Luzern

Outstanding location with amazing views over Lake Lucerne and the promenade area. Footprint of the room was smaller but everything was first class and comfortable. Soft drinks & some snacks from the mini bar were included and we enjoyed this after touring the city. Dyson hair dryer in the bathroom. Upscale all the way.

Authenticity & Character
A more formal location. Beautiful and delicious breakfast buffet. Funicular made getting around quite easy.
Location
High above the lakefront but easily accessible via their own private funicular.
Staff
Super friendly and professional.
Cleanliness & Comfort
Immaculate at all time.
Suitenhotel Parco Paradiso
lugano

Outstanding location with amazing views on to Lake Lugano. We enjoyed a suite with a balcony. Easy walk to town, close to train station and bus station. Very friendly staff. Nice breakfast buffet.

Authenticity & Character
Nice decor in public areas, a bit modern rather than authentic. Suite was amazing - large living room area, comfortable beds, balcony view outstanding.
Location
HIgh enough to have a great view while still easy to get to town.
Staff
Super friendly, kind and helpful.
Cleanliness & Comfort
Very clean and comfortable
Grand Hotel Menaggio
Menaggio CO

The location is outstanding, right on the shore of Lake Como with amazing views, walking distance to the town, and the ferry right next door, and an amazing breakfast buffet. Public areas are very nice, rooms are VERY dated and sadly disappointing.

Authenticity & Character
Public areas have been renovated but rooms have not.
Location
Lakefront property, ferry next door
Staff
Polite but not friendly
Cleanliness & Comfort
Everything was clean.
Activity Reviews
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Switzerland

We toured Mt. Titlus in the morning which was better for a less cloudy view at the top. It was quite crowded with some unruly tour groups. The views were clear but only briefly- at 10,000 ft! We did the glacier cave walk and the suspension bridge. It was amazing! Following this we had a caffe latte and snack in Engleberg and then a cheese making lesson at a local monastery. Our cheese maker was so enthusiastic! He shared lots of information about the local farmer traditions and making cheese as he taught us how cheese is really made. We made some curds and tasted some local farmer cheese at various ages. It was fun.

Quality of Experience
F
Guides, Drivers and Staff
Transport
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Ivo gave us a very brief introduction to Zürich by car and then we drove to tour the Lindt House of Chocolate. It was a standard group tour and it’s a self tour with recordings throughout. It’s well done, lots of chocolate samples along the way. It was well attended. Following this we drove to a lovely restaurant only accessible via funicular for a traditional cheese fondue dinner while overlooking Lake Zurich and the city below. It was planned for sunset so we could see the view both in daylight and following sunset with all the lights.

Quality of Experience
Guides, Drivers and Staff
Transport
The turquoise hike in Interlaken!
The turquoise hike in Interlaken!
Switzerland

Marta took us on a hike alongside Lake Brienz, a gorgeous turquoise blue lake near Interlaken. Following the tour, we viewed a waterfall nearby. You could hike up and walk behind the falls. For the return to Interlaken, we took a tour boat. Various areas along the lake felt like we were in a rainforest, lunch greenery with moss and ferns. She shared the local history and geography as we hiked.

Walking tour in Lauterbrunnen and its stunning waterfalls!
Walking tour in Lauterbrunnen and its stunning waterfalls!
Switzerland

Richard is a wonderful guide who works hard to ensure his clients enjoy their tour. We shared learning that there are towns in the Lauterbrunnen area where cars are not allowed and he asked if we would like to go to one. We said yes and our tour was immediately edited to suit this desire. It was wonderful to travel to Murren, walk the town, see the outstanding mountain views, watch the BASE jumping and paragliding. It really was quite special. He shared his knowledge of the history of the area as we walked around. He is also very good at photographs. He took all the photos on his phone and them created a file for us to access and download the photos = perfect! We also toured Trummelbach Falls with him - amazing place and he was kind to share information on what we would see and experience in advance - temperature, sound, slippery conditions. Excellent tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Lucerne Walking tour and Cheese Tasting
Lucerne Walking tour and Cheese Tasting
Lucerne

Dave loves history and regaled us with many details along the tour - to our immense enjoyment. He is very knowledgeable and enjoys sharing what he knows. The details of the Chapel Bridge history and art work is amazing. He arranged a beautiful wine and cheese tasting at a perfect location near the Chapel Bridge. We learned that Dave and Greg worked for the same company in their past careers and his wife worked for Kodak which is headquartered in our home town of Rochester NY.

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Pilatus, the golden round trip!
Mount Pilatus, the golden round trip!
Switzerland

Miguel drove us to Mt. Pilatus and managed to both be detailed and informative and also disappearing at time to allow us some time alone. He shared details and history but also the best place to get lunch, the best views for photos and offered to take photos quite often.

Quality of Experience
Guides, Drivers and Staff
Transport
Bellinzona Private Walking Tour with Professional Guide
Bellinzona Private Walking Tour with Professional Guide
Lugano

We enjoyed taking the train and bus to get to Bellinzona. Patricia shared the detailed history of the castles and area as we toured. A needed bathroom break lead to a little wine tasting and charcuterie by a local shop owner that Patricia is friendly with - he was so very gracious, kind and generous. We took photos as this really was special for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Morcote: picturesque village sights & gastronomy
Morcote: picturesque village sights & gastronomy
Lugano

Patricia arranged a beautiful lunch at a little place right along the lake. She helped us order traditional Swiss food and wine. Our conversation included discussing a love of family, origins, food, history, geography, and traditions. She guided us to a place to buy a little Ticino book I mentioned I was interested in acquiring. She also presented us with a little Ticino anniversary gift - two small baccolino cups. She recommended we try nocino over gelato. She worked to take some beautiful photos of us. She suggested we take the boat ride back to Lugano instead of the planned reverse bus & train. It was a lovely ride and great suggestion.

Quality of Experience
Guides, Drivers and Staff
Transport
Lugano Private Guided Tour with Wine, Beer or Gelato Tasting
Lugano Private Guided Tour with Wine, Beer or Gelato Tasting
Lugano

Our guide, Elena, is a teacher by career and this showed and enhanced our learning experience as we took a city tour of Lugano with her. She also shared personal spots for gelato, dinner, apertivo as well as taught us how to use the bus system to get back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Como and Bellagio tour with a cruise!
Como and Bellagio tour with a cruise!
Switzerland

Loved our tour of Bellagio and Lake Como with a boat tour included to get from place to place. Our guide, Laura, booked a wine tasting and charcuterie at an enoteca she knew well. She's a sommelier and that enhanced our experience as we discussed wines in more detail. She showed us around and explained the culture and history of both Bellagio and Como.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 19, 2025
Dear Joy,
I hope all is well with you!
Thank you so much for taking the time to share your feedback after your recent trip with KimKim. Your reflections are truly appreciated and will be passed on to our team and local partners with pride.
It was a real pleasure working with you—from the first steps of planning to the final details, your enthusiasm and collaborative spirit made the whole experience incredibly rewarding for me. Travelers like you make what we do so meaningful.
Should you start...
Read more

Dear Joy,
I hope all is well with you!
Thank you so much for taking the time to share your feedback after your recent trip with KimKim. Your reflections are truly appreciated and will be passed on to our team and local partners with pride.
It was a real pleasure working with you—from the first steps of planning to the final details, your enthusiasm and collaborative spirit made the whole experience incredibly rewarding for me. Travelers like you make what we do so meaningful.
Should you start dreaming of your next destination: whether it’s the charm of London, the romance of France, or the stunning beauty of Switzerland, I’d be delighted to help make it a reality.
Don’t hesitate to reach out whenever the travel bug bites again!
Warm regards,
Clothilde

Great trip to Switzerland
Switzerland | Sep 1 - Sep 6, 2025

Kelly
Kelly J.
Ashburn, VA | Reviewed on Sep 15, 2025
Melanie was our trip planner and she did a fabulous job of listening to our needs, suggesting options, and finalizing a fabulous itinerary. Unfortunately, she left the company before we left for our trip, so we had some bumps along the way in final days. Overall, I was very pleased with our KimKim experience and would return to help plan our next trip Read more

Melanie was our trip planner and she did a fabulous job of listening to our needs, suggesting options, and finalizing a fabulous itinerary. Unfortunately, she left the company before we left for our trip, so we had some bumps along the way in final days. Overall, I was very pleased with our KimKim experience and would return to help plan our next trip

Hotel Reviews
Victoria Jungfrau Grand Hotel & Spa
Interlaken

One of the most beautiful hotels we’ve ever stayed in. Gorgeous views, perfect location in the heart of Interlaken

Authenticity & Character
Room and view fantastic and comfy, gorgeous spa, lovely bar and excellent restaurants
Location
Beautiful views
Staff
helpful, friendly
Cleanliness & Comfort
Bellevue Palace Hotel
Bern

Absolutely beautiful, perfect location right in the heart of Bern, wonderful restaurants, and incredibly friendly service

Authenticity & Character
Great views, beautiful interior
Location
Right in the heart of Bern
Staff
So friendly and helpful
Cleanliness & Comfort
Activity Reviews
Pfingstegg Hike & Glacier Canyon Experience in Grindelwald
Pfingstegg Hike & Glacier Canyon Experience in Grindelwald
Switzerland

Because of the weather, we had to make some last-minute adjustments to our plans that day. Luckily, Richard was once again up to the task and we had a delightful day in spite of the weather. Highly recommend Richard and Grindelwald Tours

Quality of Experience
Guides, Drivers and Staff
Transport
Hike in Lauterbrunnen!
Hike in Lauterbrunnen!
Switzerland

Richard was a wonderful guide and we could not have been more pleased with our experience hiking from Lauterbrunnen to Murren. He helped us navigate all the various modes of transportation, educated us about the area, and ultimately delivered us to our fabulous lunch at Piz Gloria. An absolutely magical day!

Quality of Experience
Guides, Drivers and Staff
Transport
Bern Food Tour!
Bern Food Tour!
Bern

We had a wonderful time with our food tour guide Jonathan. We stopped in three different places to enjoy Swiss delicacies, and learned about Bern and Swiss culture along the way. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Sep 17, 2025

Hello Kelly,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country!
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Zurich-Lucerne-Lugano - Switzerland
Switzerland | Aug 15 - Aug 23, 2025

P
Paul C.
Newark, NJ | Reviewed on Aug 30, 2025
We spent 8 amazing nights in Switzerland - 4 in Lucerne, 3 in Lugano and 1 in Zurich (flew in and out here). Our KimKim guide was very helpful and patient and designed a great trip for us. If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day)...and we wish we (our... Read more

We spent 8 amazing nights in Switzerland - 4 in Lucerne, 3 in Lugano and 1 in Zurich (flew in and out here). Our KimKim guide was very helpful and patient and designed a great trip for us. If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day)...and we wish we (our fault) had opted for more free/downtime as our days were crammed with activities, leaving little time to just explore on our own.

KimKim put us at the Seehotel Hermitage in Lucerne right on the lake/10 minutes from town - location and rooms were great/beautiful, great breakfast, beach club is a bit overpriced - we'd stay there again though. We got tickets to Lucerne Transportation Museum, but ran out of time to enjoy it - only spending an hour at the Swiss chocolate 'ride' which was ok. Our first tour day was to Mount Rigi - it was a good day overall, spent getting up the mountain, having a lovely but long lunch at the Michelin-starred Edelweiss restaurant on the mountain, and then heading to the spa and enjoying an impromptu stop at a small church with two Swiss women playing the accordion...the area of opportunity here was that our guide wasn't the most professional, organized or seemingly knowledgeable. She lost her phone on the bus (can happen to anyone) that set in motion us missing our train and being off schedule most of the day - it happens. Day two was better - a different and more professional guide/tour to Engelberg/cheese and Mt. Titlis (incredible natural beauty) although the guide was on his phone a lot. We expected more of a behind the scenes cheese experience but in KimKim's defense, it says 'cheese tasting' and that's what it was - we went to a shop in Engelberg that may belong to the monastery and we ate some delicious cheese there. Boat ride from Lucerne to Fluelen and Gotthard train to Lugano are must do's - magical - loved the attendant on Gotthard train - beautiful views and very friendly.

In Lugano we stayed a Luganodante - centrally located and decent hotel- rooms just smelled a bit of smoke which hotel ascribed to us leaving window open. Our first tour day in Lugano was lovely with a local guide Romina who was very professional and knowledgeable. Day two was even better with a local guide Patricia (aka Patti) who took us to Bellinzona which was an amazing day - she was the best guide we had all week.

We stayed at the Marriott on the river in Zurich - it was fine.

Best meal by far during the week was Galleria Arte - Michelin-starred - in Lugano right by the lake. Simply incredible - only 10 tables.

All in all, this was the first time we ever used a travel agent to plan a trip and it was a pretty great experience overall - Switzerland is one of the most beautiful places we have ever seen and visiting in August was wonderful.

Hotel Reviews
LUGANODANTE - We like you
Lugano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Seehotel Hermitage
Lucerne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bellinzona Private Tour: culture, art & traditions
Bellinzona Private Tour: culture, art & traditions
Lugano

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Day two was even better with a local guide Patricia (aka Patti) who took us to Bellinzona which was an amazing day - she was the best guide we had all week. Recommend the risotto cooking class and lunch - lot of fun. She was very patient, incredibly warm and kind and gave us a lot of her time.

Quality of Experience
Guides, Drivers and Staff
Lugano private food & wine tour
Lugano private food & wine tour
Lugano

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Our first tour day in Lugano was lovely with a local guide Romina who was very professional and knowledgeable and friendly. She spent a lot of time with us. Definitely recommend her.

Quality of Experience
Guides, Drivers and Staff
Transport
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Switzerland

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Day two was better - a different and more professional guide/tour to Engelberg/cheese and Mt. Titlis (incredible natural beauty) although the guide was on his phone a lot. We expected more of a behind the scenes cheese experience but in KimKim's defense, it says 'cheese tasting' and that's what it was - we went to a shop in Engelberg that may belong to the monastery and we ate some delicious cheese there. Boat ride from Lucerne to Fluelen and Gotthard train to Lugano are must do's - magical - loved the attendant on Gotthard train - beautiful views and very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Rigi Hike & Thermal Bath Experience
Private Rigi Hike & Thermal Bath Experience
Lucerne

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Our first tour day was to Mount Rigi - it was a good day overall, spent getting up the mountain, having a lovely but long lunch at the Michelin-starred Edelweiss restaurant on the mountain, and then heading to the spa and enjoying an impromptu stop at a small church with two Swiss women playing the accordion...the area of opportunity here was that our guide wasn't the most professional, organized or seemingly knowledgeable. She lost her phone on the bus (can happen to anyone) that set in motion us missing our train and being off schedule most of the day - it happens.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mélanie Frank

Highly recommend
Switzerland | Aug 5 - Aug 11, 2025

K
Kaitlyn O.
Chicago, IL | Reviewed on Aug 13, 2025

Amandine did an amazing job planning the honeymoon of our dreams. Plus the platform is so simple, easy to use and manage, and I have used KimKim for multiple trips. I definitely plan to continue using for any travel needs!

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Aug 24, 2025

Thank you so much for your kind words! I am so glad we created the honeymoon of your dreams :)
We're also glad the platform made planning easy and enjoyable, and we look forward to helping you plan many more adventures in the future!

Swiss in the Summer - Fantastic!
Switzerland | Jul 4 - Jul 9, 2025

N
Nancy H.
Flagami, FL | Reviewed on Jul 24, 2025
Melanie did a fantastic job crafting an itinerary that was tailored for what we wanted - Her recommendations for. tours and the scheduling obtaining of tickets made the trip so enjoyable as all we had to do was sit back and enjoy - all the paperwork was done. We wanted to experience many of the outdoor sites and thoroughly enjoyed bike with Flying Wheels. We also enjoy the train up to the Jungfraujoch: - Top of Europe - it was such an amazing adventure ! Melanie clearly knows the... Read more

Melanie did a fantastic job crafting an itinerary that was tailored for what we wanted - Her recommendations for. tours and the scheduling obtaining of tickets made the trip so enjoyable as all we had to do was sit back and enjoy - all the paperwork was done. We wanted to experience many of the outdoor sites and thoroughly enjoyed bike with Flying Wheels. We also enjoy the train up to the Jungfraujoch: - Top of Europe - it was such an amazing adventure ! Melanie clearly knows the secret gems of Switzerland and listened to what we were looking for - The hotel choices were perfect - especially the one in Grindelwald - where we had a balcony and woke up each morning to the Swiss Alps, Glacier and a village that looked like something out of Heidi! They Swiss Caves were incredible - and so interesting to learn about - All the transportation was flawless -

Melanie did an absolute outstanding job - listening and working with us to ensure we had the best vacation ever -which we did! If we needed /wanted to change something due to weather - she was right on it re working so we didnt miss a thing!

Hotel Review
Hotel Kirchbühl Superior
Grindelwald

This hotel is the perfect location - situation in the village - easily walkable to town - the balcony and view cannot be beat

Authenticity & Character
the staff all is dressed is authentic attire -
Location
ability to walk to town
Staff
very helpful
Cleanliness & Comfort
Activity Review
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken

It was so easy to get to and such a fun way to view the Lake and town

Local specialist: Mélanie Frank

Large family trip to Switzerland flying in to Zuring and out of Milan
Switzerland | Jul 13 - Jul 19, 2025

Jill
Jill B.
Orlando, FL | Reviewed on Jul 20, 2025
We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our... Read more

We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our family. The local Kim Kim specialist was able to work with me to plan the trip with activities that would be good for our family and then Ricardo was able to customize the activities further during our trip based on his knowledge and our interests. The hotels were located in wonderful areas to be able to explore the cities during our leisure time. We felt safe and well taken care of during our time in Switzerland.

Hotel Reviews
Hotel de la Paix
Lugano

Hotel was in a nice location to see the lake, but it was a longer walk to the city center for shopping. Hotel staff were nice and helpful after there was a miscommunication with luggage. Rooms were nice and clean. Wonderful breakfast available. Nice pool available for use which the children enjoyed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Duomo Hotel & Apartments
Milan

Beautiful hotel lobby and staff tried to be helpful. The check in process for our large family group was long and difficult compared to other hotels. While the rooms were nice, they were hot and did not cool down at night. I talked with staff about the air not going below 24.5 C, and was informed that is the best they could do.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was hot in all of our rooms, and therefore difficult to sleep.
Ameron Luzern Hotel Flora
Luzern

Beautiful hotel, comfortable beds and nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stella Swiss Quality Hotel

Beautiful hotel in a good location. We were able to walk to areas of the city and local attractions easily. The rooms were great for families and the room with the rooftop balcony was very special. The front desk staff were very helpful. Breakfast was good and the facility was well taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Engimatt City & Garden Hotel
Zurich

Family friendly hotel that was able to accommodate our group of 18 (9 adults, 9 children). The hotel was clean and staff were helpful and kind.

Authenticity & Character
Location
Staff
Helpful and kind staff. They made check in easy and met our needs.
Cleanliness & Comfort
Clean and comfortable rooms.
Activity Reviews
Como and Bellagio tour with a cruise!
Como and Bellagio tour with a cruise!
Switzerland

We skipped this experience due to our preferences at the time. So, I cannot rate it.

Bellinzona Private Walking Tour with Professional Guide
Bellinzona Private Walking Tour with Professional Guide
Lugano

Bellizona is a beautiful city with wonderful history. We did a walking tour of the city and saw some very beautiful, old buildings and learned about its history. Then we were able to go up to one of the Castles and explore it. There was a museum with a movie that was very interesting, even to the youngest in our group (6 years old). We did enjoy this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Food and Culture Tour in Interlaken!
Swiss Food and Culture Tour in Interlaken!
Switzerland

We enjoyed our tour of Interlaken with our guide Nina. We went to the Woodpecker Woodshop and enjoyed the demonstration and shop there. It was lovely and cute. Then we went to a local dairy farm to see the happy cows and sampled the local cheese. It was a wonderful experience and the kids enjoyed it. We then went to the Funky Chocolate Club. We had a chocolate tasting and really enjoyed our time there. The chocolate and education received were top notch. I would also recommend this experience.

Quality of Experience
Guides, Drivers and Staff
We had a little trouble contacting the local guide company to ensure meeting location, etc, but the guide herself, Nina, was fantastic.
Transport
We used our private bus and driver to access areas that were a longer walk due to missing the public transport option. Our group moved slowly due to having one person using a rollator and having a lot of people.
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken

This was one of our favorite activities. The lake is beautiful and a lot of fun to explore in kayaks. The kayak guides, Ben, Ryan and Mika, were amazing with our family. They led us in games we played on the lake and were able to accommodate our different ability levels with ages from 6-76. We had a wonderful time and would recommend this activity to everyone!

Quality of Experience
The lake is beautiful and the guides were fantastic!
Guides, Drivers and Staff
Ben, Ryan and Mika were amazing, helpful and fun!
Transport
Our bus driver and the bus were amazing.
Rhine Falls & Stein am Rhein medieval village!
Rhine Falls & Stein am Rhein medieval village!
Switzerland

We enjoyed seeing the waterfalls and the medieval village. We were at the village on a Sunday, so some of the shops were closed. The river was beautiful to see and the kids were able to wade in the water to have some fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 31, 2025
Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service,...
Read more

Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service, ensuring everyone felt safe and comfortable throughout the journey.

It's great to know that the planning process with our local specialist helped create a well-suited itinerary, and that Ricardo’s on-the-ground adjustments made it even more special. We’re so pleased the hotels and their locations added to your enjoyment and allowed time to explore at your own pace.

Thank you again for choosing to travel with us, we hope to welcome you on another adventure in the future!
Warmest regards,
Clo
ps: thank you so much for sharing those amazing pictures with us!

Amazing trip to Switzerland!
Switzerland | Jun 30 - Jul 10, 2025

J
Jessel M.
Atlanta, GA | Reviewed on Jul 16, 2025
My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament... Read more

My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament and the Montreux Jazz festival...Valentine worked the itinerary so we could experience both. She was a delight to team with. She and her colleague, Emilie, were also in touch during the trip to ensure all was going well and to deal with any questions we had, which we very much appreciated. Overall, the hotels, trains, excursions, tours, guides, recommendations, etc. were all fantastic. We had a great trip and very much appreciated the support we received. THANK YOU kimkim for a wonderful holiday!

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 18, 2025

Hello Jessel,
Thank you so much for your kind review :)
It was a pleasure to plan your amazing trip to Switzerland! Happy that you spent a great time and could enjoy the amazing sports & musical events of our country!
See you next time, maybe in France?
Enjoy Summer,
Valentine

Exceeded our expectations!
Switzerland | Jul 7 - Jul 14, 2025

Jennifer
Jennifer S.
Russia | Reviewed on Jul 15, 2025
This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us. Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in. The service at every hotel we visited was spectacular! ParkHotel... Read more

This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us.

Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in.

The service at every hotel we visited was spectacular! ParkHotel Schoenberg was excellent!!!!!

Even in the days it rained we had fabulous adventures hiking and enjoying local pubs and farms around Switzerland. Beautiful country and fantastic people.

Hotel Reviews
Boutique Hotel Wellenberg
Zurich

We only spent one night in Zurich but the hotel was very nice for us. We enjoy the country more than cities but had a fabulous time walking around Zurich and shopping before heading home. Easy to navigate. We had the owners suite for our family and the size and privacy was excellent!

Authenticity & Character
Location
Easy walk to train station. Location made walking around town convenient for shopping and dining.
Staff
Cleanliness & Comfort
Hotel Phoenix Zermatt
Zermatt

The hotel staff here was exceptional. Great service and lots of helpful tips for making our time in Zermatt perfect.

Authenticity & Character
Authentic Swiss ski town! Lots of shops and restaurants and pubs in town. Easy to walk around and enjoy.
Location
Little bit of a hike if you have luggage. I would recommend arranging a taxi in advance ...it is possible but the last little bit is a hill to climb.
Staff
Absolutely the star attraction! Their team is fabulous.
Cleanliness & Comfort
Alstadt hotel Krone Luzern
Lucerne

Location ideal for shopping and town night life. Breakfast was convenient and had a lot to offer in the mornings.

Authenticity & Character
Center of town with fountain and fun views of nightlife.
Location
Small European town center feel. Lights on the street outside made leaving windows open a little difficult (no a/c could be a problem during summer)
Staff
Nice and helpful.
Cleanliness & Comfort
Very clean
Parkhotel Schoenegg
Grindelwald

The town of Grindelwald is one of my favorite places in Switzerland. The team at ParkHotel was absolutely fantastic! High quality service in every way.

Authenticity & Character
Swiss tradition.... family tradition hotel
Location
Quaint town with fabulous nightlife and lots to do.
Staff
Friendly and helpful, ready to help whenever needed.
Cleanliness & Comfort
Everything was clean and neat.
Activity Reviews
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Excellent views. If we had done this first I probably would have been more impressed... however after Jungfraujoch this trip required less time. Very glad we spent time hiking on the mountain and especially going to "Reflection" Lake.

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Highly recommend George as a guide! The trip took some physical strength but was not overly strenuous. Views were amazing. I did "feel it" that night though!

Quality of Experience
I left my passport bag in the train right before our tour. The staff at the bike tour made multiple trips make to the train station to help me be able to eventually track it down. They made sure I felt comfortable going on the tour and not ruining my day. They definitely are go above and beyond type of people.
Food
Better than expected!
Guides, Drivers and Staff
George was great!
Transport
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

This was fantastic! So glad we planned for a full day on top of mountain. We spent plenty of time on everything and took a long hike out the trail while on top.

Quality of Experience
We really enjoyed and were happy we spent a little extra money to Zipline and snow tube. Also plan for enough time to be able to hike the trail while on the top of the mountain.
Guides, Drivers and Staff
It is amazing that people of all physical capabilities are able to get to this location because of the trains and cable cars!!!!
Transport
Easy as long as you reserve your cable car seats in advance and show up on time!
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Switzerland

Walking around on Mt Rigi may have been my favorite day...even in the rain. It was peaceful and beautiful. Because of the rain there were very little tourists which helped. Boat ride on the lake was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Easier to utilize than expected and made travel much better than dealing with a rental car and trying to find parking.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 16, 2025

Hi Jennifer,
Thank you so much for your kind review :)
It was a pleasure your customize and plan your trip from A to Z. Glad you liked the activities, hotels, stunning views & peaceful atmosphere of our beautiful country!
Enjoy Summer, and see you soon maybe in France of Germany?
Best,
Valentine

From start to finish we enjoyed our ten day t...
Switzerland | Jun 24 - Jul 3, 2025

Kim
Kim S.
Los Angeles, CA | Reviewed on Jul 15, 2025
From start to finish we enjoyed our ten day trip through Switzerland. We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip. We all appreciated the accommodations that we had in each town we visited, and all the choices for activities.
Thank you Valentine for a memorable experience!!
Read more

From start to finish we enjoyed our ten day trip through Switzerland. We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip. We all appreciated the accommodations that we had in each town we visited, and all the choices for activities.
Thank you Valentine for a memorable experience!!

Hotel Reviews
Mona Montreux Hotel
Montreux

We were there during hot weather and our room on the 16th floor baked. The air conditioner was poor and it was situated so it didn’t cool the entire room. The patio was oven like due to the hard work of the air conditioner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Schweizerhof Zermatt
Zermatt

A beautiful room with at clear view of the Matterhorn.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parkhotel Schoenegg
Grindelwald

Very helpful. We had to have some papers sent to us from home and appreciated their help with that. They also helped with internet issues.

Authenticity & Character
Location
We had a lovely view from our room, at the end of the hallway.
Staff
Cleanliness & Comfort
Hotel Anker Luzern
Luzern

A favorite for its size and view!

Authenticity & Character
Very artsy feel.
Location
Staff
Cleanliness & Comfort
Hotel Adler Zürich
Zürich

Very friendly, clean and roomy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-guided: Gruyères Village, Cheese & Chocolate 🧀🍫
Self-guided: Gruyères Village, Cheese & Chocolate 🧀🍫
Switzerland

We enjoyed the entire day. The chocolate factory was fun and all the chocolate appreciated. The Gruyère castle was a beautiful setting.

Quality of Experience
Transport
At the end of the day our train was delayed due to a tree down. We were told they were sending a bus to take us back to Montreux. FINALLY we got back 3 1/2 hours later. (20 minutes from the station!) BUT we made a good friend during that time, so thanks to Nicolas we now have a good story to share!
Chillon Castle (Entrance tickets)
Chillon Castle (Entrance tickets)
Switzerland

It was a very hot day but the castle was cool inside! The setting and history was amazing.

Quality of Experience
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

I’m a bit uneasy with heights so it wasn’t my favorite but my husband and grandson loved it!

Quality of Experience
Transport
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

A sunny, calm day with Ryan our guide. There were only 5 in our group which made it personable. We learned a lot about Switzerland from Ryan.

Quality of Experience
Guides, Drivers and Staff
Transport
Grindelwald First - Adventure Package (2 activities)
Grindelwald First - Adventure Package (2 activities)
Switzerland

My grandson loved this, as did we, two 70+ year olds!

Quality of Experience
A bit of a long wait we decided it was worth it!
Guides, Drivers and Staff
Transport
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Switzerland

Loved it all! From the clear skies, to the fog, to the thunder/lightning/rain storm! It was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
I’m
Swiss Travel Pass
Swiss Travel Pass
Switzerland

The train was on time, comfortable and that made for easy traveling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 16, 2025

Hello Kim,
Thank you so much for your kind review!
It was a pleasure to organize your beautiful trip to Switzerland :)
Happy that you had a great time with your grandson.
All your comment are very helpful to improve our services.
See you soon maybe in France or Germany?
Valentine

A very well planned out trip. I appreciated t...
Switzerland | Jul 2 - Jul 11, 2025

A
Alicia D.
Houston, TX | Reviewed on Jul 14, 2025
A very well planned out trip. I appreciated the detail in the itinerary and the restaurant suggestions were delicious. If ever we had a question or concern, Mathilde was very attentive and answered immediately. So was the team when we had to dial the number.
Most memorable experiences involved our excursions: cycling and kayaking in Grindelwald and jumping into the lake during our kayaking trip with our guide. All the excursions were so much fun, beautiful, with awesome guides. I really...
Read more

A very well planned out trip. I appreciated the detail in the itinerary and the restaurant suggestions were delicious. If ever we had a question or concern, Mathilde was very attentive and answered immediately. So was the team when we had to dial the number.
Most memorable experiences involved our excursions: cycling and kayaking in Grindelwald and jumping into the lake during our kayaking trip with our guide. All the excursions were so much fun, beautiful, with awesome guides. I really enjoyed hiking and taking in the scenery. All hotels were great, except I do recommend offering rooms with air conditioning, especially for Americans. The fluers hotel in zermatt did not have this. Also, we had the issue with the wellenberg hotel in Zurich regarding the shower and no one being able to help us. the train experience was particularly easy and very convenient. We were able to venture off without the itinerary due to the ease of the transportation system. Everything was wonderful and we appreciate the effort that was put into our trip. Thank you

Hotel Review
Belvedere Swiss Quality Hotel Grindelwald
Grindelwald

Staff was soooooo friendly and helpful. They had the best food and chocolate..

Authenticity & Character
Small and cozy. Staff was kind
Location
Close to train
Staff
Cleanliness & Comfort
Activity Review
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

Staff was great and so easy going. Had fun jumping into the lake

Quality of Experience
Guides, Drivers and Staff
Transport
We took the walking trail from the train and it was Amazing. So easy to follow and beautiful scenery
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 16, 2025

Dear Alicia,
Merci beaucoup for your amazing review! I'm so glad you had a great time in Switzerland and loved our services, it was a pleasure crafting your Swiss getaway!
I will follow up about the hotel in Zürich :)
Sincerely,
Mathilde

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.