Kimkim Trip Reviews for Switzerland

4.8
Based on 133 ratings
Read 133 verified reviews by travelers who booked their trip to Switzerland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We loved Switzerland, especially Grindelwald ...
Switzerland | Sep 9 - Sep 19, 2025

Geoff
Geoff G.
Sarasota, FL | Reviewed on Sep 27, 2025
We loved Switzerland, especially Grindelwald and Lucerne. The scenery was spectacular. Great views on the trains. Both guides Zooey and Joseph were fantastic. Read more

We loved Switzerland, especially Grindelwald and Lucerne. The scenery was spectacular. Great views on the trains. Both guides Zooey and Joseph were fantastic.

Hotel Reviews
Sorell Hotel Rütli
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Lucerne
Lucerne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bernerhof
Grindelwald
Authenticity & Character
Location
Staff
Cleanliness & Comfort
LUGANODANTE - We like you
Lugano
Authenticity & Character
Location
H
Staff
Cleanliness & Comfort
Hotel Barchetta Excelsior Como
Como
Authenticity & Character
Location
Very lovely
Staff
Cleanliness & Comfort
Activity Reviews
Zurich Old Town, Cruise and Lindt Home of Chocolate
Zurich Old Town, Cruise and Lindt Home of Chocolate
Zürich
Quality of Experience
Guides, Drivers and Staff
Transport
Lucerne Walking tour and Cheese Tasting
Lucerne Walking tour and Cheese Tasting
Lucerne
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Hello Jeff and Trudie,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! I can tell with the pictures you have shared with us that you had a lovely time :)
Feel...
Read more

Hello Jeff and Trudie,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! I can tell with the pictures you have shared with us that you had a lovely time :)
Feel free to get back to us, shall you want to visit France, London or Switzerland again :)
Yours,
Clo
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Lugano was out favorite. Having. Very good w...
Switzerland | Sep 15 - Sep 25, 2025

D
Doug B.
Chicago, IL | Reviewed on Sep 26, 2025
Lugano was out favorite. Having. Very good weather there helped. While our choice to travel by train, we took on an itinerary requiring we do so every other day plus a couple of other touristic/panoramic trains. In retrospect, would spend a bit more time in each of fewer places. Would also strongly consider going to less commonly visited sites. Even slightly past peak season, the big ones like Jungfrauloch, the Gornegrat, crowded. Switzerland is gorgeous, especially the mountains,... Read more

Lugano was out favorite. Having. Very good weather there helped. While our choice to travel by train, we took on an itinerary requiring we do so every other day plus a couple of other touristic/panoramic trains. In retrospect, would spend a bit more time in each of fewer places. Would also strongly consider going to less commonly visited sites. Even slightly past peak season, the big ones like Jungfrauloch, the Gornegrat, crowded.

Switzerland is gorgeous, especially the mountains, valleys and lakes. Food is ridiculously expensive and most often not great. A few standouts: Der Werkstadt and Einhor n (pizza) in Lucerne, Taverne in Interlaken and Marlo (also pizza, pasta) in Zermatt. Zunfthaus Zur Waag in Zurich was very good for traditional Swiss.

Hotels: Villa Principe Leopoldo in Lugano excellent, but is up a hill requiring walking down, taking a car up or car both ways. Skip the restaurant there. Victoria Jungfrau in Interlaken also very good incl changing our room due to noise from adjoing property (a Hooters and a Casino). Huge spa there we didn't take advantage of. Wellenberg in Zurich ok, but has portable, noisy a/c units. 22 Summits in Zermatt, small, modern but also no a/c. Very nice sauna there but only open 4-9? Art Deco Montana in Lucerne also very nice and has its own funicular (also up a hill).

Unfortunately, we had cloudy days both at Jungfrauloch and Gornegrat limiting views from top. The small towns there, Grindewald and Lauterbrunnen, cute enough but also touristy. With a deeper dive, maybe a car, would try to find smaller towns that arent on everyone's list.

Hotel Reviews
22 Summit Boutique Hotel
Zermatt

Lime the room design, otherwise just ok. Staff friendliness varied. Also no a/c despite being a newer build. Had to sleep with window/door open. Would go for a higher floor, a room ending in 02 or 03 on Matterhorn side Has saunas and small outdoor whirlpool. But not open until 4 pm..d then only until 9. Breakfast here was the least elaborate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Jungfrau Grand Hotel & Spa
Interlaken

At first booked a Spa room. Huge. Modern decor. But no a/c. Also a long walk from main part of hotel. Then there was loud music from next door. They accommodated a room switch to first floor front of main building. Much better. Though older, had central a/c and a view across park to mountains.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Hotel Montana
Luzern

Had great views, room with a whirlpool on balcony. Has own funicular as also on hill.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Principe Leopoldo
Lugano

Beautiful view, very large room. Best we stayed in during trip. Only issues are that it's up a big hill from town so going out, coming back takes time. Car back up at least. The one star Michelin restaurant there was bad. They emphasized things like table side prep of beef tartare (which we didn't order), slat baked fish for two....portions small and nothing tasted especially good. One fish dish was overwhelmingly funky.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

Good location. We stayed there first and last night. Had 508 first night. Small "family" room meaning a bed and pull out couch. 408 last night, much bigger.

Authenticity & Character
Real central a/c.
Location
Easy to get to things, most no more than 20 min walk
Staff
Cleanliness & Comfort
Activity Reviews
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Some very nice views going up and back. Unfortunately, again, we had a cloudy, rainy day, obscuring views at top

Quality of Experience
Transport
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

Bad weather made the rides up and down the best part as there was no view at all from top. Very touristy at top--exit through the gift shop type place. Went to Lauterbrunnen on way down. Could be cute but the one main street is mostly tourist-oriented shops

Quality of Experience
Transport
Cruise on Lake Thun: from Interlaken to Thun (& return by train)
Cruise on Lake Thun: from Interlaken to Thun (& return by train)
Interlaken

Very crowded. Hard to get a place to sit. 2hrs+ with maybe 10 stops between Interlaken and Thun. Thun not that special. Good view from castle/church.

Quality of Experience
Transport
Free time in the charming Mürren
Free time in the charming Mürren
Switzerland

We didn't get to Murren. Took 2 hrs to get to Thun (skip), not enoufh time left to then also go to Murren. Would take cable car from midway up Jungfrau if you want to go

Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

Mountain itself would be 4 starts. Getting there takes a 1+ hr ferry ride which was very crowded.

Quality of Experience
Transport
Lucerne Private Guided Walking Tour
Lucerne Private Guided Walking Tour
Lucerne
Quality of Experience
Guides, Drivers and Staff
Private Walking Tour - History & Mystery of Zurich
Private Walking Tour - History & Mystery of Zurich
Zürich
Quality of Experience
Guides, Drivers and Staff
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Essential if using train system. Can be confusing as for some things like the panoramic trains to Gornegrat and Jungfrauloch you need a separate tickets and another for a reservation. One had assigned seats, one didn't. Trains were fairly crowded. Always able to get a seat but not always easy. This pass also works for ferry boats.

Quality of Experience
Better than US trains by far
Guides, Drivers and Staff
Had two short tours, one in Zurich and one in Lucerne. Both very nice.but not essential
Transport
Drivers used for certain transfers, all on time, nice cars
Local specialist: Natalia L.
N
Natalia L.
Local specialist in Villefranche sur Saône | Replied on Sep 29, 2025

Dear Doug,
Thank you for taking the time to write a review! :) It will definitely help us in planning future travels.
We wish you more amazing adventures and great trips.

Zürich to Lugano by train
Switzerland | Sep 7 - Sep 12, 2025

Chris
Chris J.
Denver, CO | Reviewed on Sep 24, 2025
overall, very happy with my trip to Switzerland. The ease of use, having all of the tickets and hotel reservations made was super appreciated and made the overall experience wonderful! there are two real highlights to the trip that my wife and I agree on, the first being the town of Zermatt. I am so incredibly thankful that we were able to spend the day in Vermont and the train ride up the mountain to look at the Matterhorn was unbelievable! The other highlight was the cooking class in... Read more

overall, very happy with my trip to Switzerland. The ease of use, having all of the tickets and hotel reservations made was super appreciated and made the overall experience wonderful! there are two real highlights to the trip that my wife and I agree on, the first being the town of Zermatt. I am so incredibly thankful that we were able to spend the day in Vermont and the train ride up the mountain to look at the Matterhorn was unbelievable! The other highlight was the cooking class in Lugano. we had such a great time really enjoyed a couple bottles of wine and was super happy! The only thing that we would’ve changed would be when we took the glacier express instead of staying in Saint Moritz, it would’ve been better to stay in Chur, and then took the early train to Saint Moritz to finish the glacier express train, and then picked up the train ride from Saint Mortz on the Bernina express to Tirano. The private transfer from Tirano to Lugano was absolutely fantastic also!

Hotel Review
Tradition Julen Hotel
Zermatt

Quite possibly the best place that we stayed on our 17 day vacation! What a truly amazing and wonderful experience that we had at this hotel! I cannot recommend this place more highly! 15 out of 10 stars!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cruise and Cook - Lugano
Cruise and Cook - Lugano
Lugano

This was one of the highlights of our trip, it was so much fun. The food was great. The wine was even better! This was an absolutely perfect anniversary experience for my wife and I! We could not be happier with the experience that we had!

Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Was a great little ride up the mountain, the staff were super friendly, very happy we were able to experience this!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 03, 2025

Hi Chris,
Thank you so much for your kind review!
It was a pleasure to organize your trip, all your feedbacks positive and negatives are very useful for us :)
See you soon in Europe!
Valentine

Melanie took great care of us! We love mounta...
Switzerland | Sep 4 - Sep 12, 2025

Marilee
Marilee W.
Denver, CO | Reviewed on Sep 21, 2025
Melanie took great care of us! We love mountains and she arranged for us to go to Mt. Pilatus, Titlis, and Jungfrau. I loved Kayaking on Lake Brienz, and we were amazed at the Lindt Factory!! We stayed in three different hotels and got a very good taste of Switzerland. Also, when we had questions during our adventures, we would email, and the response was very timely. Thank you, all!!! Read more

Melanie took great care of us! We love mountains and she arranged for us to go to Mt. Pilatus, Titlis, and Jungfrau. I loved Kayaking on Lake Brienz, and we were amazed at the Lindt Factory!! We stayed in three different hotels and got a very good taste of Switzerland.

Also, when we had questions during our adventures, we would email, and the response was very timely.

Thank you, all!!!

Hotel Reviews
Hotel Seefeld
Zurich

Nice hotel. Close to Lake Zurich and we loved walking there.

Grindellodge
Grindelwald

Excellent breakfast! Fabulous view from the balcony!!

Hotel Anker Luzern
Luzern

Excellent restaurant! Wish we could have used the balcony, but there was too much cigarette smoke-

Activity Reviews
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

What a great way to end our trip to Switzerland! City tour was very interesting, Lindt factory was totally incredible, and a quaint fondue dinner at Felsenegg with great views and fun servers was nice.

Guides, Drivers and Staff
Dezi and Danny were a great guide/driver team.
Kayak Tour on Lake Brienz
Kayak Tour on Lake Brienz
Switzerland

Beautiful Lake, amazing scenery! And we even got to swim in the water. Very glad the staff had us wear wet suits.

Guides, Drivers and Staff
Lake, gorge  & waterfall tour around Interlaken!
Lake, gorge & waterfall tour around Interlaken!
Switzerland

Loved the forest feel and walking around Hotel Geissbach. Trummelbach Falls was magnificent! Our guide, Richard, recommended a lovely restaurant in Lauterbrunnen, and also helped us find a church we had been looking for there.

Guides, Drivers and Staff
Richard was knowledgeable, accommodating, and upbeat.
Mount Pilatus, the golden round trip!
Mount Pilatus, the golden round trip!
Switzerland

We hiked to the 360 degree view after getting to the top. Amazing!!

Titlis - Eternal Snow and Glacier (Shared Group Tour)
Titlis - Eternal Snow and Glacier (Shared Group Tour)
Switzerland

It snowed in early September while we were at the top - Cool!! Enjoyed the majesty of the mountain!

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Hello Marilee,
I hope this message finds you well!
Thank you so much for your thoughtful and generous review of your recent trip with KimKim. Your kind words truly mean a lot, and I’ll be sharing your feedback with the rest of our team and local partners. We’re so happy to hear that your experience was memorable and enriching. It was genuinely a pleasure to assist you throughout the planning process. Your enthusiasm, curiosity, and openness to discovery made it a joy to collaborate with... Read more

Hello Marilee,
I hope this message finds you well!

Thank you so much for your thoughtful and generous review of your recent trip with KimKim. Your kind words truly mean a lot, and I’ll be sharing your feedback with the rest of our team and local partners. We’re so happy to hear that your experience was memorable and enriching.

It was genuinely a pleasure to assist you throughout the planning process. Your enthusiasm, curiosity, and openness to discovery made it a joy to collaborate with you. Travelers like you make our work not only rewarding but truly enjoyable.

If you ever feel inspired to explore new destinations—whether it's the charm of London, the elegance of France, or the breathtaking beauty of Switzerland: we would be absolutely delighted to help bring your next adventure to life.
Please don’t hesitate to reach out—we’d love to hear from you again!

Warm regards,
Clo

Lake Como & Switzerland
Switzerland | Sep 1 - Sep 12, 2025

Joy
Joy Z.
Henrietta, NY | Reviewed on Sep 19, 2025
We planned an elaborate celebration of our 40th Anniversary with a trip to Lake Como and then on to various cities in Switzerland. Our specialist, Clothilde, worked with us to ensure every detail was arranged to our satisfaction. We enjoyed beautiful hotel locations with amazing views in Mennagio, Lugano, Lucerne, Interlaken and Zurich with private transportation from city to city. We had private tours in each city: Lake Como and Bellagio, Lugano, Bellinzona and Morcote, Lucerne and Mt.... Read more

We planned an elaborate celebration of our 40th Anniversary with a trip to Lake Como and then on to various cities in Switzerland. Our specialist, Clothilde, worked with us to ensure every detail was arranged to our satisfaction. We enjoyed beautiful hotel locations with amazing views in Mennagio, Lugano, Lucerne, Interlaken and Zurich with private transportation from city to city. We had private tours in each city: Lake Como and Bellagio, Lugano, Bellinzona and Morcote, Lucerne and Mt. Pilatus, Interlaken including Lauterbrunnen, Murren and Trummelbach Falls, and Lake Brienz and lastly Zurich including a tour of the Lindt House of Chocolate, a lovely cheese fondue at a restaurant up high on a mountain overlooking the city and then Mt. Titlis the following day. We loved the opportunity to learn from our guides at a level that could not be obtained in a group and felt this really enhanced our experience. It was an extravagant, expensive trip but one we are glad we took!

Hotel Reviews
AMERON Zürich Bellerive au Lac
Zürich

Outstanding location with views on to Lake Zurich. Easy walk from the front of the hotel to the city or the benches by the lake. Very friendly and kind staff, very concerned with guest comfort.

Authenticity & Character
Lots of lovely character to this hotel. Formal but in a relaxed way. Obviously deals with business travelers regularly. Room decor was amazing. First class details and features throughout the room. Water, coffee and snacks were included from the mini bar and room set up.
Location
Balcony views of the lake but high enough to be away from street noise. It's located on a major road.
Staff
Kind and friendly. Concern for guest comfort. Very welcoming
Cleanliness & Comfort
Immaculate everywhere.
Metropole Hotel Interlaken
Interlaken

Great location in the center of Interlaken. Enjoyed watching the paragliding from our room balcony. Room was adequate with minimal comfort features and the bathroom was tiny (especially the shower).

Authenticity & Character
High rise to take advantage of mountain views. Minimal character but the views!!!!
Location
Central location made it easy to get around town and the mountain views are outstanding.
Staff
Reception staff was kind, helpful and friendly. Breakfast staff was lacking in attention - seemed short-staffed.
Cleanliness & Comfort
Everything was clean and comfortable
Art Deco Hotel Montana
Luzern

Outstanding location with amazing views over Lake Lucerne and the promenade area. Footprint of the room was smaller but everything was first class and comfortable. Soft drinks & some snacks from the mini bar were included and we enjoyed this after touring the city. Dyson hair dryer in the bathroom. Upscale all the way.

Authenticity & Character
A more formal location. Beautiful and delicious breakfast buffet. Funicular made getting around quite easy.
Location
High above the lakefront but easily accessible via their own private funicular.
Staff
Super friendly and professional.
Cleanliness & Comfort
Immaculate at all time.
Suitenhotel Parco Paradiso
lugano

Outstanding location with amazing views on to Lake Lugano. We enjoyed a suite with a balcony. Easy walk to town, close to train station and bus station. Very friendly staff. Nice breakfast buffet.

Authenticity & Character
Nice decor in public areas, a bit modern rather than authentic. Suite was amazing - large living room area, comfortable beds, balcony view outstanding.
Location
HIgh enough to have a great view while still easy to get to town.
Staff
Super friendly, kind and helpful.
Cleanliness & Comfort
Very clean and comfortable
Grand Hotel Menaggio
Menaggio CO

The location is outstanding, right on the shore of Lake Como with amazing views, walking distance to the town, and the ferry right next door, and an amazing breakfast buffet. Public areas are very nice, rooms are VERY dated and sadly disappointing.

Authenticity & Character
Public areas have been renovated but rooms have not.
Location
Lakefront property, ferry next door
Staff
Polite but not friendly
Cleanliness & Comfort
Everything was clean.
Activity Reviews
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Switzerland

We toured Mt. Titlus in the morning which was better for a less cloudy view at the top. It was quite crowded with some unruly tour groups. The views were clear but only briefly- at 10,000 ft! We did the glacier cave walk and the suspension bridge. It was amazing! Following this we had a caffe latte and snack in Engleberg and then a cheese making lesson at a local monastery. Our cheese maker was so enthusiastic! He shared lots of information about the local farmer traditions and making cheese as he taught us how cheese is really made. We made some curds and tasted some local farmer cheese at various ages. It was fun.

Quality of Experience
F
Guides, Drivers and Staff
Transport
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Ivo gave us a very brief introduction to Zürich by car and then we drove to tour the Lindt House of Chocolate. It was a standard group tour and it’s a self tour with recordings throughout. It’s well done, lots of chocolate samples along the way. It was well attended. Following this we drove to a lovely restaurant only accessible via funicular for a traditional cheese fondue dinner while overlooking Lake Zurich and the city below. It was planned for sunset so we could see the view both in daylight and following sunset with all the lights.

Quality of Experience
Guides, Drivers and Staff
Transport
The turquoise hike in Interlaken!
The turquoise hike in Interlaken!
Switzerland

Marta took us on a hike alongside Lake Brienz, a gorgeous turquoise blue lake near Interlaken. Following the tour, we viewed a waterfall nearby. You could hike up and walk behind the falls. For the return to Interlaken, we took a tour boat. Various areas along the lake felt like we were in a rainforest, lunch greenery with moss and ferns. She shared the local history and geography as we hiked.

Walking tour in Lauterbrunnen and its stunning waterfalls!
Walking tour in Lauterbrunnen and its stunning waterfalls!
Switzerland

Richard is a wonderful guide who works hard to ensure his clients enjoy their tour. We shared learning that there are towns in the Lauterbrunnen area where cars are not allowed and he asked if we would like to go to one. We said yes and our tour was immediately edited to suit this desire. It was wonderful to travel to Murren, walk the town, see the outstanding mountain views, watch the BASE jumping and paragliding. It really was quite special. He shared his knowledge of the history of the area as we walked around. He is also very good at photographs. He took all the photos on his phone and them created a file for us to access and download the photos = perfect! We also toured Trummelbach Falls with him - amazing place and he was kind to share information on what we would see and experience in advance - temperature, sound, slippery conditions. Excellent tour!

Quality of Experience
Loved the ability to edit the itinerary as the day unfolded to see some locations we were interested in experiencing.
Guides, Drivers and Staff
Enjoyed traveling by local trains and buses with our guide.
Transport
Lucerne Walking tour and Cheese Tasting
Lucerne Walking tour and Cheese Tasting
Lucerne

Dave loves history and regaled us with many details along the tour - to our immense enjoyment. He is very knowledgeable and enjoys sharing what he knows. The details of the Chapel Bridge history and art work is amazing. He arranged a beautiful wine and cheese tasting at a perfect location near the Chapel Bridge. We learned that Dave and Greg worked for the same company in their past careers and his wife worked for Kodak which is headquartered in our home town of Rochester NY.

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Pilatus, the golden round trip!
Mount Pilatus, the golden round trip!
Switzerland

Miguel drove us to Mt. Pilatus and managed to both be detailed and informative and also disappearing at time to allow us some time alone. He shared details and history but also the best place to get lunch, the best views for photos and offered to take photos quite often.

Quality of Experience
Guides, Drivers and Staff
Transport
Bellinzona Private Walking Tour with Professional Guide
Bellinzona Private Walking Tour with Professional Guide
Switzerland

We enjoyed taking the train and bus to get to Bellinzona. Patricia shared the detailed history of the castles and area as we toured. A needed bathroom break lead to a little wine tasting and charcuterie by a local shop owner that Patricia is friendly with - he was so very gracious, kind and generous. We took photos as this really was special for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Morcote: picturesque village sights & gastronomy
Morcote: picturesque village sights & gastronomy
Lugano

Patricia arranged a beautiful lunch at a little place right along the lake. She helped us order traditional Swiss food and wine. Our conversation included discussing a love of family, origins, food, history, geography, and traditions. She guided us to a place to buy a little Ticino book I mentioned I was interested in acquiring. She also presented us with a little Ticino anniversary gift - two small baccolino cups. She recommended we try nocino over gelato. She worked to take some beautiful photos of us. She suggested we take the boat ride back to Lugano instead of the planned reverse bus & train. It was a lovely ride and great suggestion.

Quality of Experience
Guides, Drivers and Staff
Transport
Lugano Private Guided Tour with Wine, Beer or Gelato Tasting
Lugano Private Guided Tour with Wine, Beer or Gelato Tasting
Lugano

Our guide, Elena, is a teacher by career and this showed and enhanced our learning experience as we took a city tour of Lugano with her. She also shared personal spots for gelato, dinner, apertivo as well as taught us how to use the bus system to get back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Como and Bellagio tour with a cruise!
Como and Bellagio tour with a cruise!
Italy

Loved our tour of Bellagio and Lake Como with a boat tour included to get from place to place. Our guide, Laura, booked a wine tasting and charcuterie at an enoteca she knew well. She's a sommelier and that enhanced our experience as we discussed wines in more detail. She showed us around and explained the culture and history of both Bellagio and Como.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 19, 2025
Dear Joy,
I hope all is well with you!
Thank you so much for taking the time to share your feedback after your recent trip with KimKim. Your reflections are truly appreciated and will be passed on to our team and local partners with pride.
It was a real pleasure working with you—from the first steps of planning to the final details, your enthusiasm and collaborative spirit made the whole experience incredibly rewarding for me. Travelers like you make what we do so meaningful.
Should you start...
Read more

Dear Joy,
I hope all is well with you!
Thank you so much for taking the time to share your feedback after your recent trip with KimKim. Your reflections are truly appreciated and will be passed on to our team and local partners with pride.
It was a real pleasure working with you—from the first steps of planning to the final details, your enthusiasm and collaborative spirit made the whole experience incredibly rewarding for me. Travelers like you make what we do so meaningful.
Should you start dreaming of your next destination: whether it’s the charm of London, the romance of France, or the stunning beauty of Switzerland, I’d be delighted to help make it a reality.
Don’t hesitate to reach out whenever the travel bug bites again!
Warm regards,
Clothilde

Great trip to Switzerland
Switzerland | Sep 1 - Sep 6, 2025

Kelly
Kelly J.
Ashburn, VA | Reviewed on Sep 15, 2025
Melanie was our trip planner and she did a fabulous job of listening to our needs, suggesting options, and finalizing a fabulous itinerary. Unfortunately, she left the company before we left for our trip, so we had some bumps along the way in final days. Overall, I was very pleased with our KimKim experience and would return to help plan our next trip Read more

Melanie was our trip planner and she did a fabulous job of listening to our needs, suggesting options, and finalizing a fabulous itinerary. Unfortunately, she left the company before we left for our trip, so we had some bumps along the way in final days. Overall, I was very pleased with our KimKim experience and would return to help plan our next trip

Hotel Reviews
Victoria Jungfrau Grand Hotel & Spa
Interlaken

One of the most beautiful hotels we’ve ever stayed in. Gorgeous views, perfect location in the heart of Interlaken

Authenticity & Character
Room and view fantastic and comfy, gorgeous spa, lovely bar and excellent restaurants
Location
Beautiful views
Staff
helpful, friendly
Cleanliness & Comfort
Bellevue Palace Hotel
Bern

Absolutely beautiful, perfect location right in the heart of Bern, wonderful restaurants, and incredibly friendly service

Authenticity & Character
Great views, beautiful interior
Location
Right in the heart of Bern
Staff
So friendly and helpful
Cleanliness & Comfort
Activity Reviews
Pfingstegg Hike & Glacier Canyon Experience in Grindelwald
Pfingstegg Hike & Glacier Canyon Experience in Grindelwald
Switzerland

Because of the weather, we had to make some last-minute adjustments to our plans that day. Luckily, Richard was once again up to the task and we had a delightful day in spite of the weather. Highly recommend Richard and Grindelwald Tours

Quality of Experience
Guides, Drivers and Staff
Transport
Hike in Lauterbrunnen!
Hike in Lauterbrunnen!
Switzerland

Richard was a wonderful guide and we could not have been more pleased with our experience hiking from Lauterbrunnen to Murren. He helped us navigate all the various modes of transportation, educated us about the area, and ultimately delivered us to our fabulous lunch at Piz Gloria. An absolutely magical day!

Quality of Experience
Guides, Drivers and Staff
Transport
Bern Food Tour!
Bern Food Tour!
Bern

We had a wonderful time with our food tour guide Jonathan. We stopped in three different places to enjoy Swiss delicacies, and learned about Bern and Swiss culture along the way. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Sep 17, 2025

Hello Kelly,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country!
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Zurich-Lucerne-Lugano - Switzerland
Switzerland | Aug 15 - Aug 23, 2025

P
Paul C.
Newark, NJ | Reviewed on Aug 30, 2025
We spent 8 amazing nights in Switzerland - 4 in Lucerne, 3 in Lugano and 1 in Zurich (flew in and out here). Our KimKim guide was very helpful and patient and designed a great trip for us. If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day)...and we wish we (our... Read more

We spent 8 amazing nights in Switzerland - 4 in Lucerne, 3 in Lugano and 1 in Zurich (flew in and out here). Our KimKim guide was very helpful and patient and designed a great trip for us. If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day)...and we wish we (our fault) had opted for more free/downtime as our days were crammed with activities, leaving little time to just explore on our own.

KimKim put us at the Seehotel Hermitage in Lucerne right on the lake/10 minutes from town - location and rooms were great/beautiful, great breakfast, beach club is a bit overpriced - we'd stay there again though. We got tickets to Lucerne Transportation Museum, but ran out of time to enjoy it - only spending an hour at the Swiss chocolate 'ride' which was ok. Our first tour day was to Mount Rigi - it was a good day overall, spent getting up the mountain, having a lovely but long lunch at the Michelin-starred Edelweiss restaurant on the mountain, and then heading to the spa and enjoying an impromptu stop at a small church with two Swiss women playing the accordion...the area of opportunity here was that our guide wasn't the most professional, organized or seemingly knowledgeable. She lost her phone on the bus (can happen to anyone) that set in motion us missing our train and being off schedule most of the day - it happens. Day two was better - a different and more professional guide/tour to Engelberg/cheese and Mt. Titlis (incredible natural beauty) although the guide was on his phone a lot. We expected more of a behind the scenes cheese experience but in KimKim's defense, it says 'cheese tasting' and that's what it was - we went to a shop in Engelberg that may belong to the monastery and we ate some delicious cheese there. Boat ride from Lucerne to Fluelen and Gotthard train to Lugano are must do's - magical - loved the attendant on Gotthard train - beautiful views and very friendly.

In Lugano we stayed a Luganodante - centrally located and decent hotel- rooms just smelled a bit of smoke which hotel ascribed to us leaving window open. Our first tour day in Lugano was lovely with a local guide Romina who was very professional and knowledgeable. Day two was even better with a local guide Patricia (aka Patti) who took us to Bellinzona which was an amazing day - she was the best guide we had all week.

We stayed at the Marriott on the river in Zurich - it was fine.

Best meal by far during the week was Galleria Arte - Michelin-starred - in Lugano right by the lake. Simply incredible - only 10 tables.

All in all, this was the first time we ever used a travel agent to plan a trip and it was a pretty great experience overall - Switzerland is one of the most beautiful places we have ever seen and visiting in August was wonderful.

Hotel Reviews
LUGANODANTE - We like you
Lugano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Seehotel Hermitage
Lucerne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bellinzona Private Tour: culture, art & traditions
Bellinzona Private Tour: culture, art & traditions
Lugano

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Day two was even better with a local guide Patricia (aka Patti) who took us to Bellinzona which was an amazing day - she was the best guide we had all week. Recommend the risotto cooking class and lunch - lot of fun. She was very patient, incredibly warm and kind and gave us a lot of her time.

Quality of Experience
Guides, Drivers and Staff
Lugano private food & wine tour
Lugano private food & wine tour
Switzerland

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Our first tour day in Lugano was lovely with a local guide Romina who was very professional and knowledgeable and friendly. She spent a lot of time with us. Definitely recommend her.

Quality of Experience
Guides, Drivers and Staff
Transport
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Engelberg, Cheese, Trübsee, and Mt. Titlis Discovery
Switzerland

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Day two was better - a different and more professional guide/tour to Engelberg/cheese and Mt. Titlis (incredible natural beauty) although the guide was on his phone a lot. We expected more of a behind the scenes cheese experience but in KimKim's defense, it says 'cheese tasting' and that's what it was - we went to a shop in Engelberg that may belong to the monastery and we ate some delicious cheese there. Boat ride from Lucerne to Fluelen and Gotthard train to Lugano are must do's - magical - loved the attendant on Gotthard train - beautiful views and very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Rigi Hike & Thermal Bath Experience
Private Rigi Hike & Thermal Bath Experience
Lucerne

If we had any constructive feedback, it would be that we didn't feel like we received enough detail regarding our excursions (what to wear, how are we traveling and exactly what are we doing) and they weren't always what we expected (depended on the local guide we got that day). Our first tour day was to Mount Rigi - it was a good day overall, spent getting up the mountain, having a lovely but long lunch at the Michelin-starred Edelweiss restaurant on the mountain, and then heading to the spa and enjoying an impromptu stop at a small church with two Swiss women playing the accordion...the area of opportunity here was that our guide wasn't the most professional, organized or seemingly knowledgeable. She lost her phone on the bus (can happen to anyone) that set in motion us missing our train and being off schedule most of the day - it happens.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mélanie Frank

Highly recommend
Switzerland | Aug 5 - Aug 11, 2025

K
Kaitlyn O.
Chicago, IL | Reviewed on Aug 13, 2025

Amandine did an amazing job planning the honeymoon of our dreams. Plus the platform is so simple, easy to use and manage, and I have used KimKim for multiple trips. I definitely plan to continue using for any travel needs!

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Aug 24, 2025

Thank you so much for your kind words! I am so glad we created the honeymoon of your dreams :)
We're also glad the platform made planning easy and enjoyable, and we look forward to helping you plan many more adventures in the future!

Swiss in the Summer - Fantastic!
Switzerland | Jul 4 - Jul 9, 2025

N
Nancy H.
Flagami, FL | Reviewed on Jul 24, 2025
Melanie did a fantastic job crafting an itinerary that was tailored for what we wanted - Her recommendations for. tours and the scheduling obtaining of tickets made the trip so enjoyable as all we had to do was sit back and enjoy - all the paperwork was done. We wanted to experience many of the outdoor sites and thoroughly enjoyed bike with Flying Wheels. We also enjoy the train up to the Jungfraujoch: - Top of Europe - it was such an amazing adventure ! Melanie clearly knows the... Read more

Melanie did a fantastic job crafting an itinerary that was tailored for what we wanted - Her recommendations for. tours and the scheduling obtaining of tickets made the trip so enjoyable as all we had to do was sit back and enjoy - all the paperwork was done. We wanted to experience many of the outdoor sites and thoroughly enjoyed bike with Flying Wheels. We also enjoy the train up to the Jungfraujoch: - Top of Europe - it was such an amazing adventure ! Melanie clearly knows the secret gems of Switzerland and listened to what we were looking for - The hotel choices were perfect - especially the one in Grindelwald - where we had a balcony and woke up each morning to the Swiss Alps, Glacier and a village that looked like something out of Heidi! They Swiss Caves were incredible - and so interesting to learn about - All the transportation was flawless -

Melanie did an absolute outstanding job - listening and working with us to ensure we had the best vacation ever -which we did! If we needed /wanted to change something due to weather - she was right on it re working so we didnt miss a thing!

Hotel Review
Hotel Kirchbühl Superior
Grindelwald

This hotel is the perfect location - situation in the village - easily walkable to town - the balcony and view cannot be beat

Authenticity & Character
the staff all is dressed is authentic attire -
Location
ability to walk to town
Staff
very helpful
Cleanliness & Comfort
Activity Review
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken

It was so easy to get to and such a fun way to view the Lake and town

Local specialist: Mélanie Frank

Large family trip to Switzerland flying in to Zuring and out of Milan
Switzerland | Jul 13 - Jul 19, 2025

Jill
Jill B.
Orlando, FL | Reviewed on Jul 20, 2025
We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our... Read more

We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our family. The local Kim Kim specialist was able to work with me to plan the trip with activities that would be good for our family and then Ricardo was able to customize the activities further during our trip based on his knowledge and our interests. The hotels were located in wonderful areas to be able to explore the cities during our leisure time. We felt safe and well taken care of during our time in Switzerland.

Hotel Reviews
Hotel de la Paix
Lugano

Hotel was in a nice location to see the lake, but it was a longer walk to the city center for shopping. Hotel staff were nice and helpful after there was a miscommunication with luggage. Rooms were nice and clean. Wonderful breakfast available. Nice pool available for use which the children enjoyed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Duomo Hotel & Apartments
Milan

Beautiful hotel lobby and staff tried to be helpful. The check in process for our large family group was long and difficult compared to other hotels. While the rooms were nice, they were hot and did not cool down at night. I talked with staff about the air not going below 24.5 C, and was informed that is the best they could do.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was hot in all of our rooms, and therefore difficult to sleep.
Ameron Luzern Hotel Flora
Luzern

Beautiful hotel, comfortable beds and nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stella Swiss Quality Hotel

Beautiful hotel in a good location. We were able to walk to areas of the city and local attractions easily. The rooms were great for families and the room with the rooftop balcony was very special. The front desk staff were very helpful. Breakfast was good and the facility was well taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Engimatt City & Garden Hotel
Zurich

Family friendly hotel that was able to accommodate our group of 18 (9 adults, 9 children). The hotel was clean and staff were helpful and kind.

Authenticity & Character
Location
Staff
Helpful and kind staff. They made check in easy and met our needs.
Cleanliness & Comfort
Clean and comfortable rooms.
Activity Reviews
Como and Bellagio tour with a cruise!
Como and Bellagio tour with a cruise!
Italy

We skipped this experience due to our preferences at the time. So, I cannot rate it.

Bellinzona Private Walking Tour with Professional Guide
Bellinzona Private Walking Tour with Professional Guide
Switzerland

Bellizona is a beautiful city with wonderful history. We did a walking tour of the city and saw some very beautiful, old buildings and learned about its history. Then we were able to go up to one of the Castles and explore it. There was a museum with a movie that was very interesting, even to the youngest in our group (6 years old). We did enjoy this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Food and Culture Tour in Interlaken!
Swiss Food and Culture Tour in Interlaken!
Switzerland

We enjoyed our tour of Interlaken with our guide Nina. We went to the Woodpecker Woodshop and enjoyed the demonstration and shop there. It was lovely and cute. Then we went to a local dairy farm to see the happy cows and sampled the local cheese. It was a wonderful experience and the kids enjoyed it. We then went to the Funky Chocolate Club. We had a chocolate tasting and really enjoyed our time there. The chocolate and education received were top notch. I would also recommend this experience.

Quality of Experience
Guides, Drivers and Staff
We had a little trouble contacting the local guide company to ensure meeting location, etc, but the guide herself, Nina, was fantastic.
Transport
We used our private bus and driver to access areas that were a longer walk due to missing the public transport option. Our group moved slowly due to having one person using a rollator and having a lot of people.
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken

This was one of our favorite activities. The lake is beautiful and a lot of fun to explore in kayaks. The kayak guides, Ben, Ryan and Mika, were amazing with our family. They led us in games we played on the lake and were able to accommodate our different ability levels with ages from 6-76. We had a wonderful time and would recommend this activity to everyone!

Quality of Experience
The lake is beautiful and the guides were fantastic!
Guides, Drivers and Staff
Ben, Ryan and Mika were amazing, helpful and fun!
Transport
Our bus driver and the bus were amazing.
Rhine Falls & Stein am Rhein medieval village!
Rhine Falls & Stein am Rhein medieval village!
Switzerland

We enjoyed seeing the waterfalls and the medieval village. We were at the village on a Sunday, so some of the shops were closed. The river was beautiful to see and the kids were able to wade in the water to have some fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 31, 2025
Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service,...
Read more

Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service, ensuring everyone felt safe and comfortable throughout the journey.

It's great to know that the planning process with our local specialist helped create a well-suited itinerary, and that Ricardo’s on-the-ground adjustments made it even more special. We’re so pleased the hotels and their locations added to your enjoyment and allowed time to explore at your own pace.

Thank you again for choosing to travel with us, we hope to welcome you on another adventure in the future!
Warmest regards,
Clo
ps: thank you so much for sharing those amazing pictures with us!

Amazing trip to Switzerland!
Switzerland | Jun 30 - Jul 10, 2025

J
Jessel M.
Atlanta, GA | Reviewed on Jul 16, 2025
My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament... Read more

My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament and the Montreux Jazz festival...Valentine worked the itinerary so we could experience both. She was a delight to team with. She and her colleague, Emilie, were also in touch during the trip to ensure all was going well and to deal with any questions we had, which we very much appreciated. Overall, the hotels, trains, excursions, tours, guides, recommendations, etc. were all fantastic. We had a great trip and very much appreciated the support we received. THANK YOU kimkim for a wonderful holiday!

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 18, 2025

Hello Jessel,
Thank you so much for your kind review :)
It was a pleasure to plan your amazing trip to Switzerland! Happy that you spent a great time and could enjoy the amazing sports & musical events of our country!
See you next time, maybe in France?
Enjoy Summer,
Valentine

Exceeded our expectations!
Switzerland | Jul 7 - Jul 14, 2025

Jennifer
Jennifer S.
Russia | Reviewed on Jul 15, 2025
This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us. Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in. The service at every hotel we visited was spectacular! ParkHotel... Read more

This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us.

Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in.

The service at every hotel we visited was spectacular! ParkHotel Schoenberg was excellent!!!!!

Even in the days it rained we had fabulous adventures hiking and enjoying local pubs and farms around Switzerland. Beautiful country and fantastic people.

Hotel Reviews
Boutique Hotel Wellenberg
Zurich

We only spent one night in Zurich but the hotel was very nice for us. We enjoy the country more than cities but had a fabulous time walking around Zurich and shopping before heading home. Easy to navigate. We had the owners suite for our family and the size and privacy was excellent!

Authenticity & Character
Location
Easy walk to train station. Location made walking around town convenient for shopping and dining.
Staff
Cleanliness & Comfort
Hotel Phoenix Zermatt
Zermatt

The hotel staff here was exceptional. Great service and lots of helpful tips for making our time in Zermatt perfect.

Authenticity & Character
Authentic Swiss ski town! Lots of shops and restaurants and pubs in town. Easy to walk around and enjoy.
Location
Little bit of a hike if you have luggage. I would recommend arranging a taxi in advance ...it is possible but the last little bit is a hill to climb.
Staff
Absolutely the star attraction! Their team is fabulous.
Cleanliness & Comfort
Altstadt hotel Krone Luzern
Lucerne

Location ideal for shopping and town night life. Breakfast was convenient and had a lot to offer in the mornings.

Authenticity & Character
Center of town with fountain and fun views of nightlife.
Location
Small European town center feel. Lights on the street outside made leaving windows open a little difficult (no a/c could be a problem during summer)
Staff
Nice and helpful.
Cleanliness & Comfort
Very clean
Parkhotel Schoenegg
Grindelwald

The town of Grindelwald is one of my favorite places in Switzerland. The team at ParkHotel was absolutely fantastic! High quality service in every way.

Authenticity & Character
Swiss tradition.... family tradition hotel
Location
Quaint town with fabulous nightlife and lots to do.
Staff
Friendly and helpful, ready to help whenever needed.
Cleanliness & Comfort
Everything was clean and neat.
Activity Reviews
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Excellent views. If we had done this first I probably would have been more impressed... however after Jungfraujoch this trip required less time. Very glad we spent time hiking on the mountain and especially going to "Reflection" Lake.

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Highly recommend George as a guide! The trip took some physical strength but was not overly strenuous. Views were amazing. I did "feel it" that night though!

Quality of Experience
I left my passport bag in the train right before our tour. The staff at the bike tour made multiple trips make to the train station to help me be able to eventually track it down. They made sure I felt comfortable going on the tour and not ruining my day. They definitely are go above and beyond type of people.
Food
Better than expected!
Guides, Drivers and Staff
George was great!
Transport
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

This was fantastic! So glad we planned for a full day on top of mountain. We spent plenty of time on everything and took a long hike out the trail while on top.

Quality of Experience
We really enjoyed and were happy we spent a little extra money to Zipline and snow tube. Also plan for enough time to be able to hike the trail while on the top of the mountain.
Guides, Drivers and Staff
It is amazing that people of all physical capabilities are able to get to this location because of the trains and cable cars!!!!
Transport
Easy as long as you reserve your cable car seats in advance and show up on time!
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

Walking around on Mt Rigi may have been my favorite day...even in the rain. It was peaceful and beautiful. Because of the rain there were very little tourists which helped. Boat ride on the lake was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Easier to utilize than expected and made travel much better than dealing with a rental car and trying to find parking.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 16, 2025

Hi Jennifer,
Thank you so much for your kind review :)
It was a pleasure your customize and plan your trip from A to Z. Glad you liked the activities, hotels, stunning views & peaceful atmosphere of our beautiful country!
Enjoy Summer, and see you soon maybe in France of Germany?
Best,
Valentine

From start to finish we enjoyed our ten day t...
Switzerland | Jun 24 - Jul 3, 2025

Kim
Kim S.
Los Angeles, CA | Reviewed on Jul 15, 2025
From start to finish we enjoyed our ten day trip through Switzerland. We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip. We all appreciated the accommodations that we had in each town we visited, and all the choices for activities.
Thank you Valentine for a memorable experience!!
Read more

From start to finish we enjoyed our ten day trip through Switzerland. We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip. We all appreciated the accommodations that we had in each town we visited, and all the choices for activities.
Thank you Valentine for a memorable experience!!

Hotel Reviews
Mona Montreux Hotel
Montreux

We were there during hot weather and our room on the 16th floor baked. The air conditioner was poor and it was situated so it didn’t cool the entire room. The patio was oven like due to the hard work of the air conditioner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Schweizerhof Zermatt
Zermatt

A beautiful room with at clear view of the Matterhorn.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parkhotel Schoenegg
Grindelwald

Very helpful. We had to have some papers sent to us from home and appreciated their help with that. They also helped with internet issues.

Authenticity & Character
Location
We had a lovely view from our room, at the end of the hallway.
Staff
Cleanliness & Comfort
Hotel Anker Luzern
Luzern

A favorite for its size and view!

Authenticity & Character
Very artsy feel.
Location
Staff
Cleanliness & Comfort
Hotel Adler Zürich
Zürich

Very friendly, clean and roomy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-guided: Gruyères Village, Cheese & Chocolate 🧀🍫
Self-guided: Gruyères Village, Cheese & Chocolate 🧀🍫
Switzerland

We enjoyed the entire day. The chocolate factory was fun and all the chocolate appreciated. The Gruyère castle was a beautiful setting.

Quality of Experience
Transport
At the end of the day our train was delayed due to a tree down. We were told they were sending a bus to take us back to Montreux. FINALLY we got back 3 1/2 hours later. (20 minutes from the station!) BUT we made a good friend during that time, so thanks to Nicolas we now have a good story to share!
Chillon Castle (Entrance tickets)
Chillon Castle (Entrance tickets)
Switzerland

It was a very hot day but the castle was cool inside! The setting and history was amazing.

Quality of Experience
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

I’m a bit uneasy with heights so it wasn’t my favorite but my husband and grandson loved it!

Quality of Experience
Transport
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

A sunny, calm day with Ryan our guide. There were only 5 in our group which made it personable. We learned a lot about Switzerland from Ryan.

Quality of Experience
Guides, Drivers and Staff
Transport
Grindelwald First - Adventure Package (2 activities)
Grindelwald First - Adventure Package (2 activities)
Switzerland

My grandson loved this, as did we, two 70+ year olds!

Quality of Experience
A bit of a long wait we decided it was worth it!
Guides, Drivers and Staff
Transport
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

Loved it all! From the clear skies, to the fog, to the thunder/lightning/rain storm! It was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
I’m
Swiss Travel Pass
Swiss Travel Pass
Switzerland

The train was on time, comfortable and that made for easy traveling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 16, 2025

Hello Kim,
Thank you so much for your kind review!
It was a pleasure to organize your beautiful trip to Switzerland :)
Happy that you had a great time with your grandson.
All your comment are very helpful to improve our services.
See you soon maybe in France or Germany?
Valentine

A very well planned out trip. I appreciated t...
Switzerland | Jul 2 - Jul 11, 2025

A
Alicia D.
Houston, TX | Reviewed on Jul 14, 2025
A very well planned out trip. I appreciated the detail in the itinerary and the restaurant suggestions were delicious. If ever we had a question or concern, Mathilde was very attentive and answered immediately. So was the team when we had to dial the number.
Most memorable experiences involved our excursions: cycling and kayaking in Grindelwald and jumping into the lake during our kayaking trip with our guide. All the excursions were so much fun, beautiful, with awesome guides. I really...
Read more

A very well planned out trip. I appreciated the detail in the itinerary and the restaurant suggestions were delicious. If ever we had a question or concern, Mathilde was very attentive and answered immediately. So was the team when we had to dial the number.
Most memorable experiences involved our excursions: cycling and kayaking in Grindelwald and jumping into the lake during our kayaking trip with our guide. All the excursions were so much fun, beautiful, with awesome guides. I really enjoyed hiking and taking in the scenery. All hotels were great, except I do recommend offering rooms with air conditioning, especially for Americans. The fluers hotel in zermatt did not have this. Also, we had the issue with the wellenberg hotel in Zurich regarding the shower and no one being able to help us. the train experience was particularly easy and very convenient. We were able to venture off without the itinerary due to the ease of the transportation system. Everything was wonderful and we appreciate the effort that was put into our trip. Thank you

Hotel Review
Belvedere Swiss Quality Hotel Grindelwald
Grindelwald

Staff was soooooo friendly and helpful. They had the best food and chocolate..

Authenticity & Character
Small and cozy. Staff was kind
Location
Close to train
Staff
Cleanliness & Comfort
Activity Review
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

Staff was great and so easy going. Had fun jumping into the lake

Quality of Experience
Guides, Drivers and Staff
Transport
We took the walking trail from the train and it was Amazing. So easy to follow and beautiful scenery
Local specialist: Mathilde D.
Mathilde
Mathilde D.
Local specialist in Galway, Ireland | Replied on Jul 16, 2025

Dear Alicia,
Merci beaucoup for your amazing review! I'm so glad you had a great time in Switzerland and loved our services, it was a pleasure crafting your Swiss getaway!
I will follow up about the hotel in Zürich :)
Sincerely,
Mathilde

The trip could not have gone any better. Clo...
Switzerland | Jul 4 - Jul 12, 2025

George
George D.
Ashburn, VA | Reviewed on Jul 13, 2025

The trip could not have gone any better. Clothilde did an amazing job with the planning, and everything went perfectly to plan. Loved driver Luiz and guides Eric and Mike. Hotels were all good, although the Hotel Metropole in Interlaken could probably use an update in public spaces (although rooms were nice). Will definitely use you again.

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 31, 2025
Hello George, Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your trip went so smoothly and exceeded your expectations. It's fantastic to know that my assistance in planning this trip made everything run seamlessly. We're also thrilled that you enjoyed your time with Luiz, Eric, and Mike—they each bring so much to the travel experience, and we're lucky to be working with them. We appreciate your honest note about the Hotel Metropole in Interlaken, and... Read more

Hello George,

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your trip went so smoothly and exceeded your expectations. It's fantastic to know that my assistance in planning this trip made everything run seamlessly.

We're also thrilled that you enjoyed your time with Luiz, Eric, and Mike—they each bring so much to the travel experience, and we're lucky to be working with them. We appreciate your honest note about the Hotel Metropole in Interlaken, and we’ll be sure to share that feedback with our partners there.

Most of all, we're so glad you had such a great experience and are already thinking of traveling with us again. Switzerland has many amazing areas to discover and .... we also organize trips to France 😉
Warmest regards,
Clo

Swiss Bliss!
Switzerland | Jun 27 - Jul 6, 2025

N
Nancy B.
Los Angeles, CA | Reviewed on Jul 09, 2025
Thank you, Clothilde, for planning our amazing trip to Switzerland! Everything went as planned without any interruptions. We began our trip by landing at the Zurich airport late at night, and our driver was easy to find at the pickup location. He quickly and safely got us to Interlaken. Our hotel was great...very clean, great location and very comfortable. We had our first full day with nothing scheduled, which was great since it left it up to us depending on how jet lagged we were. We ended... Read more

Thank you, Clothilde, for planning our amazing trip to Switzerland! Everything went as planned without any interruptions. We began our trip by landing at the Zurich airport late at night, and our driver was easy to find at the pickup location. He quickly and safely got us to Interlaken. Our hotel was great...very clean, great location and very comfortable. We had our first full day with nothing scheduled, which was great since it left it up to us depending on how jet lagged we were. We ended up just fine and took a train and had a nice day exploring Lauterbrunnen and Murren on our own. The next day, we rented bikes and rode along Lake Brienz (beautiful blue/green water and under the shady trees), then we had the chocolate making lesson, which was fun and delicious! We ended up with so much chocolate, we left with a whole bag for us to enjoy on the rest of our trip. The following day was our paragliding session, which was one of the highlights of our trip. It was so beautiful and actually very serene up in the sky! Due to rain, our kayak excursion was cancelled, for which your company quickly refunded our money. The next day we took the train to Zermatt. Very easy and enjoyable, although I was a little nervous as to how difficult it would be with 3 train connections. Your recommendations and directions made it easy to navigate. It was a fun adventure to do it on our own. Our hotel in Zermatt was so beautiful and our room had a huge patio facing the Matterhorn. We loved it! Our first full day there, we had a half day private guide take us up into the mountains. He was very interesting and we had a great time with him. Our tour was scheduled to end back at our hotel, but he said that if we wanted to, he could stay with us up in the mountains for our full 4 hour allotment, and then gave us suggestions on other areas to hike before coming back into town. This worked perfect for us...he was very knowledgable and flexible with whatever we wanted to do. The next day was the Glacier Matterhorn Paradise, which was so cool. We got to walk on a glacier and see the skiers. What an amazing view! The next day, we had the same driver (that picked us up at the airport) take us to Geneva with a stop at Vinorama. That was an interesting winery tour, very unique and beautiful! We had a great charcuterie board and tasted 6 wines. Our only full day in Geneva was spent in Annecy, France, which was great! Not a very far drive to get there and such a cute town. We had a 2 hour walking tour, which we enjoyed. Our driver was flexible with us, as we felt we didn't need 5.5 hours there after the walking tour(as it was hot that day) and he agreed to pick us up earlier, after 3 hours (which was just the right amount of time for us). He was flexible with us as we requested he drop us off at another location instead of our hotel. The hotel in Geneva was amazing as well! Overall we had a great experience with KimKim and I wouldn't hesitate to book a vacation with them again!

Hotel Reviews
Hotel Bristol
Geneva

Great location and felt very fancy in the room!

Authenticity & Character
It felt very high end with the room decor.
Location
Close to Lake Geneva and shopping/restaurants.
Staff
Everyone was very friendly and helpful.
Cleanliness & Comfort
Christiania Mountain & Spa
Zermatt

Amazing view of the Matterhorn from our room! Very comfortable!

Authenticity & Character
Cute and clean hotel! Pretty flower boxes on patios!
Location
Walking distance to everything we needed, trains, shops, restaurants. The best view of the Matterhorn from our room!
Staff
Very helpful and efficient!
Cleanliness & Comfort
Super clean room and comfy beds.
Hotel Jnterlaken
3800

Beautiful historic building in a great location!

Authenticity & Character
Historic yet modern amenities.
Location
Close to center of town, train station and river. Behind the hotel is a beautiful church and park.
Staff
Helped us arrange a taxi and gave recommendations on how to use train.
Cleanliness & Comfort
Very clean, and room had air conditioner, but I think it had a hard time keeping up with the high temperatures we experienced in June. I think it was an individual room a/c unit, not throughout the whole building.
Activity Reviews
Guided Visit of Annecy
Guided Visit of Annecy
Annecy
Quality of Experience
Guides, Drivers and Staff
Transport
Wine tastings and visit of Lavaux vineyards, UNESCO World Heritage
Wine tastings and visit of Lavaux vineyards, UNESCO World Heritage
Switzerland
Quality of Experience
I'd say the tour could have been a little shorter since it was so hot out, but that's unpredictable!
Guides, Drivers and Staff
Transport
Riffelsee and Riffelberg tour!
Riffelsee and Riffelberg tour!
Zermatt
Quality of Experience
Guides, Drivers and Staff
Loved our guide!
Transport
A paraglide session!
A paraglide session!
Switzerland

Very smooth and efficient company! They have this down to an exact science! It was so fun and not scary. We had amazing views.

Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate workshop in Interlaken!
Chocolate workshop in Interlaken!
Switzerland

Soooo yummy!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 10, 2025
Dear Nancy,
Thank you so much for your kind message — we truly appreciate you taking the time to share such thoughtful and detailed feedback.
It’s always a pleasure to hear when a trip has gone well, and even more so when the feedback is shared with such openness. Your transparency is incredibly valuable — not only does it encourage us to keep doing what we love, but it also pushes us to keep raising the bar.
We also want to thank you for being such an easy-going and lovely client. It was a...
Read more

Dear Nancy,
Thank you so much for your kind message — we truly appreciate you taking the time to share such thoughtful and detailed feedback.
It’s always a pleasure to hear when a trip has gone well, and even more so when the feedback is shared with such openness. Your transparency is incredibly valuable — not only does it encourage us to keep doing what we love, but it also pushes us to keep raising the bar.
We also want to thank you for being such an easy-going and lovely client. It was a real pleasure working with you, and your positive, trusting approach made the planning process smooth and enjoyable from start to finish.
Your feedback is not only uplifting for us as a team, but also for our local partners on the ground — they always appreciate knowing their efforts made a difference. It's also reassuring and motivating for us as a travel agency, as some of the elements you mentioned are part of the behind-the-scenes processes we’ve built over time — and seeing that they made a real impact confirms we’re on the right path.
The entire team sincerely appreciated your message. We hope to have the chance to help you plan another wonderful trip in the future, whether it be in France or Switzerland.
Warmest regards,
Clo

Valentine planned a spectacular trip
Switzerland | Jun 8 - Jun 14, 2025

Kevin
Kevin S.
Newark, NJ | Reviewed on Jun 18, 2025
Valentine planned a spectacular trip of a lifetime for us. She took the time to understand the kinds of activities and places we enjoy, many of which we would never have discovered on our own. One of our favorites was our walking tour with Roberta through Gandria, who gave us a personalized tour of this beautiful village near Lugano. Read more

Valentine planned a spectacular trip of a lifetime for us. She took the time to understand the kinds of activities and places we enjoy, many of which we would never have discovered on our own. One of our favorites was our walking tour with Roberta through Gandria, who gave us a personalized tour of this beautiful village near Lugano.

Hotel Reviews
Hotel Jnterlaken
3800

Hotel Interlaken was probably our overall favorite accommodation. The decor was modern and clean, and every room had a balcony with a great view. The location was superb, with restaurants and grocery stores just down the street, and a bus stop right outside. A delightful surprise was our access to play tennis at the Interlaken Tennis Club's clay courts, something very unique to us. It added a fun and unexpected activity to our stay!

Romantik Hotel Wilden Mann
Lucerne

The Romantik Hotel Wilden Mann in Lucerne was a highlight of our trip. Despite being an older hotel, its location was incredibly convenient, less than ten minutes from the train station, which is essential as we traveled everywhere by train. While the week was warmer than usual and the air conditioning was limited, this is understandable in Switzerland. The breakfast was a standout feature with options like champagne that made it feel extra special. This was my wife's favorite hotel!

Walter au Lac Hotel
Lugano

Location is perfect. We had a beautiful balcony overlooking the lake, which made our stay very memorable. We highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

The Summer Kayak Tour on Lake Brienz in Interlaken was enjoyable, but there was a bit of confusion about beach access afterward. We misunderstood and thought access to the beach was part of the package, which led to some miscommunication. However, the kayaking itself was fun, and the views were stunning.

Welcome to Lugano
Welcome to Lugano
Lugano

The walking tour in Lugano was hands down our favorite activity of the week. Roberta did an outstanding job guiding us and sharing insights into daily life there. Walking through the picturesque village and experiencing the Italian-speaking culture was an absolute delight. This was an experience we wouldn’t have discovered on our own, and we’re so grateful to have done it.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jun 18, 2025

Good morning Kevin,

Thank you so much for your kind reviews! It was a pleasure to organise this special trip for you, Happy that you went back home with tones of beautiful memories in mind :)

We note all your feedbacks to continue improving our offers and advise less-knowned amazing areas!

I wish you a great Summer, and do not hesitate to reach out for any new trip in France & Germany, these are my specialty too! :)

A bientot,
Valentine

We had a great time on our trip. It was very beautiful (and punctual)
Switzerland | Jun 3 - Jun 7, 2025

J
Justin M.
Canada | Reviewed on Jun 16, 2025

We had a great time on our trip. It was very well organized by KimKim and we will use it again for sure.

Special shout-out to our organizer, Amandine. She was great. So too was our guide in Grindelwald, Sabrina.

Thanks again, it was a truly great trip.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 23, 2025

Thank you for your kind words! I’m so glad to hear you had a great trip and that everything went well. It was truly a pleasure helping you plan your adventure, and I’ll be sure to share your nice feedback with Sabrina too. I’d love to assist you again whenever you're ready for your next journey!

All the best to both of you,
Amandine

Switzerland Memories
Switzerland | May 26 - Jun 4, 2025

Marie
Marie R.
Newark, NJ | Reviewed on Jun 13, 2025
Switzerland was the most amazing country with beauty and interest. From Zurich to Montreux each had its own charm. I found Lucern and Interlaken had a great amount of interest and could of spent more time in each easily. Our guide for the Secrets of the Black Forest went above and beyond showing us villages in France and Germany and then the Black Forest itself. We also toured Lauterbrunnen and Grindelwald near Interlaken which was magical. Took a cable car to a mountain top viewing the... Read more

Switzerland was the most amazing country with beauty and interest. From Zurich to Montreux each had its own charm. I found Lucern and Interlaken had a great amount of interest and could of spent more time in each easily. Our guide for the Secrets of the Black Forest went above and beyond showing us villages in France and Germany and then the Black Forest itself. We also toured Lauterbrunnen and Grindelwald near Interlaken which was magical. Took a cable car to a mountain top viewing the whole area below, saw the Eiger peak and went to the restaurant at the top. Very beautiful and memorable. Montreux was relaxing and serene and Geneva a very French city scape. A wonderful vacation which I feel fortunate to have experienced. Kim Kim Travel helped make that happen.

Hotel Reviews
Eastwest Hotel
Geneva

Good location in Geneva where you can walk across the lake bridge to the center of town and then into old town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

This was a very clean and well appointed hotel and rooms.

Authenticity & Character
Very charming and comfortable.
Location
The location was great as it was in the center of old town and near enough to walk to other areas of the city.
Staff
Very helpful staff at the front desk
Cleanliness & Comfort
Mona Montreux Hotel
Montreux

This hotel is located in a beautiful area on the promenade with amazing views and centrally located where you can walk easily to things.

Authenticity & Character
Location
Staff
The staff was very helpful in guiding us to restaurants and sites nearby.
Cleanliness & Comfort
Metropole Hotel Interlaken
Interlaken

The room had an amazing view of the Jungfrau Alps Peak, and the overall park below. The room was spacious and clean and very comfortable. Their staff was very helpful also.

Authenticity & Character
Location
Centrally located and most interesting sites can be easily walk to.
Staff
Cleanliness & Comfort
Hotel Hofgarten Luzern
Luzern

Friendly and wonderful staff and excellent food at their restaurant. The buffet breakfast was well appointed and delicious.

Authenticity & Character
The character and charm of the rooms
Location
It is central located.
Staff
Very helpful. The wait staff at the restaurant are excellent.
Cleanliness & Comfort
Activity Reviews
Free time at Lake Brienz
Free time at Lake Brienz
Switzerland
Quality of Experience
No
Guides, Drivers and Staff
Transport
At leisure : Lauterbrunnen
At leisure : Lauterbrunnen
Switzerland

Toured the little village of Lauterbrunnen Valley, there is a nice waterfall nearby and there is a train there also for transport. The town is not large so you can walk through it with ease and there are nice little stores and places to eat

Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

Was exciting to take the cog wheel train up to the top at Rigi Kulm.

Quality of Experience
Guides, Drivers and Staff
Transport
Secrets of the Black Forest (private/approx 10h)
Secrets of the Black Forest (private/approx 10h)
Zürich

This was a private all day tour with a wonderful guide who took time for detail on showing us the most he could during the day without being rushed. He made it very pleasant and exciting.

Quality of Experience
Mo
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

The Swiss travel pass is a must to have as it covers all your transportation, including the golden pass express train. We found it helpful to use for the cable car in Grindenwald and also to get us into the Chillon castle in Montrose with no extra cost. We also used it for the boat on Lake Lucerne and the Rigi Mountain cogwheel train up the mountain.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 23, 2025

Thank you so much for sharing your wonderful experience! It’s such a joy to hear how much you enjoyed each destination—your words really capture the magic of Switzerland.
Thank you for all the detailed feedback you provided, it helps us a lot.
We wish you all the best, Amandine

Amandine was excellent.We spent a wonderful ...
Switzerland | May 27 - Jun 4, 2025

Gail
Gail D.
San Jose, CA | Reviewed on Jun 13, 2025
Amandine was excellent.
We spent a wonderful week in Switzerland. Thanks to her expertise we had a Swiss passport and were able to ride all of the trains and boats whenever we needed to.
She handpicked the hotels that were great and a good breakfast to start the day.
She had tours lined up with vouchers for each day. The top of Europe tour was great with the ice tunnels and ice sculptures. Everything was well organized and fun. She always had resteraunt suggestions and extra activities...
Read more

Amandine was excellent.
We spent a wonderful week in Switzerland. Thanks to her expertise we had a Swiss passport and were able to ride all of the trains and boats whenever we needed to.
She handpicked the hotels that were great and a good breakfast to start the day.
She had tours lined up with vouchers for each day. The top of Europe tour was great with the ice tunnels and ice sculptures. Everything was well organized and fun. She always had resteraunt suggestions and extra activities to do.
We had a great time exploring and paragliding over lake Geneva!
Thanks again for a great vacation.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 23, 2025

Thank you so much for your kind words! It truly means a lot to me. I’m so happy to hear that your trip was everything you hoped for—and more! From the train rides and mountain views to the paragliding, it sounds like you really made the most of every moment. It was such a pleasure to meet you and a joy to plan this adventure with you <3
Wishing you many more beautiful journeys ahead!
Warmly,
Amandine

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