Kimkim Trip Reviews for Thailand

4.8
Based on 447 ratings
Read 447 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Perfect blend of planned and unplanned for us
Thailand | Dec 26 - Jan 9, 2024

Karen
Karen P.
Chicago, IL | Reviewed on Jan 10, 2024
We've never worked with a travel agent before, because we were put off by the perceived lack of flexibility and the "one size fits all" feel of what was proposed by the few we talked to. KimKim allowed us to have the perfect blend of planned/unplanned and self-directed vs guided experiences. I also liked being able to plan the trip "asynchronously" -- we gave feedback at night, had a response in the morning, made adjustments and iterated until we had a plan we were super excited about. We... Read more

We've never worked with a travel agent before, because we were put off by the perceived lack of flexibility and the "one size fits all" feel of what was proposed by the few we talked to. KimKim allowed us to have the perfect blend of planned/unplanned and self-directed vs guided experiences. I also liked being able to plan the trip "asynchronously" -- we gave feedback at night, had a response in the morning, made adjustments and iterated until we had a plan we were super excited about. We appreciated Hien's great suggestions for the Malaysia portion of our trip, and best of all, great "real time" support when we were on the ground. Thank you!

Hotel Reviews
EQ Kuala Lumpur
Kuala Lumpur

What views!! Petronas Towers and KLCC park views were a win. Great location, easy to walk to a few good restaurants and the gigantic, popular Pavillion mall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Bua Tower Club
Bangkok
Authenticity & Character
The personality here is "fancy". Unlike other upscale hotels we visited, we felt we could have been anywhere in the world at this hotel.
Location
I loved the river views but walking to dinner, it felt like this was the dirtiest part of the city. Disclosure: we weren't there long so didn't explore much (and not at all during daytime.)
Staff
Cleanliness & Comfort
Very comfortable, large rooms.
Casa Del Rio Hotel Melaka

We enjoyed our two nights here. The staff was terrific, and the location was great. Overall, the hotel doesn't have the more "modern" feel that I like, but the amenities and service were great. Hotel is very well kept up. Note, this would not be a great hotel for people with mobility challenges. There were stairs between bedroom and bathroom, and another random grade change between hallway and bathroom (perfect for tripping over!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SO/ Bangkok
Bangkok

This hotel bills itself as a place for "affordable luxury". I would call it "accessible luxury" because it felt so comfortable and welcoming -- not stuffy, not full of all the same kind of people. I also loved the location, near Lumphini Park (where we rode the hotel's free bikes.) It was relatively quiet while still being easy to get around. (We took the metro to Wat Pho, for example.) Breakfast buffet was second-to-none.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 11, 2024

Dear Karen,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!
With My best regards,
Hien

15 day trip to Thailand
Thailand | Dec 23 - Jan 6, 2024

Ash
Ash R.
Flowing Wells, AZ | Reviewed on Jan 07, 2024
Just returned from a 15 day trip to Thailand. Our local specialist Kelly did a fantastic job planning this for us. She was very responsive, always available during the trip and very accommodating of the last minute changes we had.
We visited Bangkok, Khao Sok and Phuket. The local guides at all 3 places did a great job. They were friendly and informative. We had transportation and support every step of the way.
The only negative, which was a small blip in a 15 day trip, was the Phi Phi...
Read more

Just returned from a 15 day trip to Thailand. Our local specialist Kelly did a fantastic job planning this for us. She was very responsive, always available during the trip and very accommodating of the last minute changes we had.
We visited Bangkok, Khao Sok and Phuket. The local guides at all 3 places did a great job. They were friendly and informative. We had transportation and support every step of the way.
The only negative, which was a small blip in a 15 day trip, was the Phi Phi Island excursion in Phuket. Our request for the entire trip was private tours but this one was not and the excursion itself was not worth it.
We provided feedback to Kelly and she was very understanding. Following this we checked on another excursion we had scheduled and when we realized it was also a large group tour we decided to cancel. Kelly was able to help us cancel and get a full reimbursement even though it was last minute. Her support was truly appreciated and made this just a small blip in our vacation.
We highly recommend KimKim and Kelly. We will be using them again in the future.

Hotel Reviews
500Rai Floating Resort
Surat Thani

This by far has been the best hotel we’ve stayed in all our travels. From the boat ride to access the resort, the hikes, canoeing and swimming options right from the room to the authentic dining, every bit was fantastic.

Authenticity & Character
Since it’s only accessible by boat, it is perfect to disconnect. And that is stated clearly in the common area - Disconnect to Reconnect
Location
Peaceful and serene. It’s in the middle of a large lake and the views are jaw dropping
Staff
Friendly and happy staff. It was nice to see this especially in such an isolated location
Cleanliness & Comfort
The shower did not drain but considering this is a remote floating resort we had no complaints.
Banyan Tree Bangkok
Authenticity & Character
Several restaurants had local Thai food.
Location
The views from the rooftop bar is amazing. It’s close to the malls.
Staff
Friendly, helpful and responsive staff in all our interactions from front desk, restaurant, room service and housekeeping
Cleanliness & Comfort
Clean bedroom and bathroom. Turn down service was appreciated. We loved that they changed the incense and diffuser fragrance in the room every day. They also gave us little samplers of their aromatherapy products which was a nice touch.
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 09, 2024
Hi Ash, I'm delighted to hear that you've safely returned from your 15-day adventure in Thailand. Thank you for taking the time to share your feedback with us. I'm thrilled to know that your overall experience was positive and that my planning and support met your expectations. It's always our goal to provide seamless and enjoyable travel experiences, and I'm glad to hear that the local guides and transportation arrangements contributed to the success of your trip. I'm sorry to hear about... Read more

Hi Ash,

I'm delighted to hear that you've safely returned from your 15-day adventure in Thailand. Thank you for taking the time to share your feedback with us.

I'm thrilled to know that your overall experience was positive and that my planning and support met your expectations. It's always our goal to provide seamless and enjoyable travel experiences, and I'm glad to hear that the local guides and transportation arrangements contributed to the success of your trip.

I'm sorry to hear about the small hiccup with the Phi Phi Island excursion not aligning with your preference for private tours.I appreciate your constructive feedback, and we tried our best to assist promptly in addressing the issue, including facilitating the cancellation of another group tour.

Your recommendation means a lot to us, and we're honored to have been part of your journey. When you're ready for your next adventure, we'll be here to assist you with the same dedication and enthusiasm.

Thank you again for choosing KimKim, and we look forward to helping you plan your future travels.

Best wishes,
Kelly

Extremely responsive and helpful planner - guides were also great!
Thailand | Dec 16 - Dec 30, 2023

K
Kathy C.
Austin, TX | Reviewed on Jan 06, 2024

Alex was extremely responsive and helpful in planning our trip, as well as during the trip to help make last minute changes to accommodate things we wanted to add. Our guide T for Vietnam was the best we had all trip - he was extremely knowledgeable about the history and culture, and always went above and beyond to ensure each day was a great experience. The trip overall was a good balance between sightseeing and relaxing, and was a great first experience for both of us in Vietnam and Thailand.

Local specialist: Alex Nguyen
Alex
Alex Nguyen
Local specialist in Hanoi | Replied on Jan 08, 2024

Dear Kathy,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Thailand. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks for your kind words about Thien , I will pass him your words. He will be very happy about it.
Thanks again for the review and for being such a great customer.
With my very best regards,
Alex

Spectacular family trip to Thailand and Cambodia
Thailand | Dec 24 - Jan 4, 2024

Irit
Irit B.
Austin, TX | Reviewed on Jan 05, 2024
We just returned from a two week trip to Thailand and Cambodia with our family. We were a group of ten people and our planner Kelly did a phenomenal job helping us plan and book this trip. Since we were two families arriving at different times and with slightly differing itineraries Kelly was able to get all these subtleties worked out. This was not a simple task and it all went off without a hitch. Kelly was in touch with us through out the trip and made changes at our request. Both of our... Read more

We just returned from a two week trip to Thailand and Cambodia with our family. We were a group of ten people and our planner Kelly did a phenomenal job helping us plan and book this trip. Since we were two families arriving at different times and with slightly differing itineraries Kelly was able to get all these subtleties worked out. This was not a simple task and it all went off without a hitch. Kelly was in touch with us through out the trip and made changes at our request. Both of our families were really impressed with this. We had different guides that all spoke good English. The tours we went on were really fun and interesting. My kids loved this vacation and we will all remember it well. We got to spend time in northern Thailand in Chaing Mai and Chaing Rai. We flew from Bangkok to Siem Reap in Cambodia and had four days there which were unforgettable. Our tour guide Mr. T did a great job with our group. We had a food tour which was unforgettable and a really fun Vespa tour in the country side going to different villages to see different foods and crafts they produce. We got to see Angkor Wat at sunrise and Angkor Tom and other temples in the area.
Our tour guide Maya in northern Thailand was great as well. We had a really great cooking class that was done really well. I was surprised at how much fun and how good the food was.
I really just can’t say enough good things about this experience from the planning part to the execution it was just beyond my expectations. Thank you so much to Kelly and her team for making this such a great and memorable trip!

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 06, 2024
Hi Irit, I appreciate you taking the time to share your fantastic feedback about your recent trip to Thailand and Cambodia. I'm thrilled to learn that you and your family had an incredible experience, and it was my pleasure to assist in planning and coordinating your journey. Your kind words regarding the guides, the enjoyable tours, and the unforgettable experiences in Chiang Mai, Chiang Rai, and Siem Reap truly warm my heart. Your appreciation means a lot to both me and the entire team.... Read more

Hi Irit,

I appreciate you taking the time to share your fantastic feedback about your recent trip to Thailand and Cambodia. I'm thrilled to learn that you and your family had an incredible experience, and it was my pleasure to assist in planning and coordinating your journey.

Your kind words regarding the guides, the enjoyable tours, and the unforgettable experiences in Chiang Mai, Chiang Rai, and Siem Reap truly warm my heart. Your appreciation means a lot to both me and the entire team. Creating a memorable trip for you was a pleasure, and I'm grateful for the opportunity to be part of your travel journey.

Should you have any more questions or if you're planning future adventures, please feel free to reach out. I hope we'll have the chance to help you plan your next holiday as well.

Thank you once again for choosing KimKim and Odynovo Tours.

Warm regards,
Kelly

My experience with Kelly was fabulous. She he...
Thailand | Dec 21 - Jan 3, 2024

Sarit
Sarit S.
Palo Alto, CA | Reviewed on Jan 04, 2024

My experience with Kelly was fabulous. She helped tailor our trip to Thailand and Cambodia to my specifications. She arranged our hotels, internal flights, activities and transfers. I couldn't be more pleased. Highly recommended.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 04, 2024
Dear Sarit, I wanted to take a moment to express my sincere gratitude for your kind words regarding your recent travel experience with me. I'm delighted to hear that your trip to Thailand and Cambodia was fabulous, and I'm thrilled to know that I could contribute to making it a memorable and personalized journey. It was my pleasure to assist in tailoring the itinerary to your specifications, arranging hotels, internal flights, coordinating activities, and ensuring smooth transfers. Your... Read more

Dear Sarit,

I wanted to take a moment to express my sincere gratitude for your kind words regarding your recent travel experience with me.

I'm delighted to hear that your trip to Thailand and Cambodia was fabulous, and I'm thrilled to know that I could contribute to making it a memorable and personalized journey. It was my pleasure to assist in tailoring the itinerary to your specifications, arranging hotels, internal flights, coordinating activities, and ensuring smooth transfers.

Your positive feedback means a lot to me, and I'm genuinely happy that you couldn't be more pleased with the outcome. If there's ever an opportunity to assist you with future travel plans or if you have any further comments or suggestions, please don't hesitate to reach out.

Thank you once again for choosing my services, and I hope to have the pleasure of assisting you with your future travel adventures.

Warm regards,

Kelly

First time visiting Thailand
Thailand | Nov 29 - Dec 15, 2023

Fuad
Fuad A.
Los Altos, CA | Reviewed on Jan 02, 2024
This was my first time visiting Thailand. Spend one week in Phuket and another in Bangkok. While in Phuket, it is tempting to stay around the beach, it is a beautiful one. But I went to visited an Elephant Sanctuary. I also arrange to visit Canoying in the caves. The Mauy Fight was my least favorite activity. The Elephant Sanctuary visit and the Canoing were the two highlights of the Phuket. Also in Bangkok, Visiting the streets in the evening, soaking all the street life of Bangkok was... Read more

This was my first time visiting Thailand. Spend one week in Phuket and another in Bangkok. While in Phuket, it is tempting to stay around the beach, it is a beautiful one. But I went to visited an Elephant Sanctuary. I also arrange to visit Canoying in the caves. The Mauy Fight was my least favorite activity. The Elephant Sanctuary visit and the Canoing were the two highlights of the Phuket.

Also in Bangkok, Visiting the streets in the evening, soaking all the street life of Bangkok was very nice. Visiting the temple and palaces was nice as well but after while, I was overwhelmed by the numbers. Visiting Mae Klong Railway market and Damnoen Saduak Floating Market! was another highlight. Visiting Ayutthaya⁩ required a long drive starting from the early morning, but it was worth it. This trip should include ‎Wat Phra Si Sanphet⁩ in Ayutthaya⁩. It is not included in the default package.

Exploring Bangkok on a bicycle, repeated some of the earlier activities, but was definitely worth while.

I had several days of leisure days, which I liked a lot. It allowed me to explore the city on my own. I visited a park and went to the MOca museum, both worth the visit. It forced me to use the public transportation which I liked.

Activity Reviews
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Very impressive

Quality of Experience
Guides, Drivers and Staff
Transport
It is a long drive
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Unless you see, you won't understand. Though it is a tourist attraction, it is very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Bangkok with a Bicycle and Kayak!
Exploring Bangkok with a Bicycle and Kayak!
Thailand

It was great, but do not expect to exercise a lot, it is a light bicycle/boat ride, guided and supported. It took us to some of the places that we visited earlier, but it took to places that we cannot go without such a tour. Definitely worth it

Quality of Experience
Guides, Drivers and Staff
Transport
A Visit to Wat Saket & Khao San Road
A Visit to Wat Saket & Khao San Road
Thailand

Exceptions! Just I arrived to the hotel, I realized I needed to leave again, I was not thrilled. But this activity was incredible. In few hours, I got to see/hear/understand the way the streets of Bangkok.

Quality of Experience
Guides, Drivers and Staff
My guide was great
Transport
Like the fact that we used the canals and the boats to move from place to place.
A visit to Elephant Jungle Sanctuary in Phuket
A visit to Elephant Jungle Sanctuary in Phuket
Phuket

One of the highlights of my trip

Quality of Experience
Love of the elephants
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jan 02, 2024

Hi Fuad,
Thank you so much for the detailed review of the trip :)
I appreciate it; this is the best thing I can ever receive this new year.
Hope to see you again!
Best,
Tina

Lacey did an amazing job, the experiences wer...
Thailand | Nov 24 - Dec 5, 2023

D
Deep B.
Manhattan, NY | Reviewed on Dec 30, 2023

Lacey did an amazing job, the experiences were truly once in a life time, details were planned out and everything went off very well, there was even some added flexibility.

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Dec 31, 2023

Dear Deep,
Thank you very much for your brilliant feedback,
It was our pleasure to accompany you this time, and I hope to have a chance to welcome you to Vietnam in the next trip.
From Exotic Voyages team with thanks!

Way beyond my expectations -- a magical trip to Thailand. Thank you, Tina!
Thailand | Dec 16 - Dec 23, 2023

Sean
Sean M.
Atlanta, GA | Reviewed on Dec 24, 2023
I explained that I was most interested in nature and cuisine. Tina came back with amazing suggestions which evolved only slightly before finalizing the itinerary. The hotels were outstanding, and most important the activities were amazing. Absolutely beyond my expectations.
Excursion 1: John Gray's Sea Canoe - Hong by Starlight. There were 20 tourists, and 10 staff to help us kayak in these amazing islands with internal lagoons. There are only a few hours per day when you...
Read more

I explained that I was most interested in nature and cuisine. Tina came back with amazing suggestions which evolved only slightly before finalizing the itinerary. The hotels were outstanding, and most important the activities were amazing. Absolutely beyond my expectations.
Excursion 1: John Gray's Sea Canoe - Hong by Starlight. There were 20 tourists, and 10 staff to help us kayak in these amazing islands with internal lagoons. There are only a few hours per day when you can kayak through caves into the lagoons. The boating around the islands was amazing. Also, I had my best meals of the entire trip. The boat has a full kitchen and great chefs.
Excursion 2: Elephant Jungle Sanctuary in Phuket. We spent 1/2 day taking care of these beautiful rescue elephants. We fed them, and bathed with them, and scrubbed them -- anyone who wanted to (including me) was covered with mud in union with the elephants. I made a new best friend through sharing this experience. We met there, and then again during my last day in Phuket.
Excursion 3: Pileh Lagoon & Bamboo Island. While the elephant experience was my favorite excursion, this was the most dramatically beautiful. A small selection of photos can be found on instagram,
https://www.instagram.com/reel/C1G6YKbuX3U/?utm_source=ig_web_button_share_sheet&igsh=MzRlODBiNWFlZA%3D%3D

The views of the islands was amazing. But most incredible was the snorkeling. I followed a massive purple moray eel for 30 minutes in amazement.

Excursion 4: Muay Thai in Phuket (Thai boxing). When this was proposed, I responded "why??" My guide Tina as well as a friend from Thailand told me I should check it out. It was amazing! Like everything on the trip, it was VIP all the way. Special box seats with the best views. There were five matches: including a pair of teenagers, a pair of woman to start. They blew our minds, and the best was at the end with two Thai masters. Yes, some parts were a bit uncomfortable when someone got hurt, but the artistry was fantastic.

99% of the trip was flawless. When I needed a ride, a driver was there! The two times when there were minor issues I contacted Tina and all was resolved.

Hotel Reviews
Patong Paragon Resort & Spa

I stayed here at the start of the trip, and at the end. The rooms are spacious and luxurious -- I was so happy to see that bathtub after a long trip! Location can't be beat in this area: by the beach, but far enough away from the big crowds. Breakfasts are great, except I suggest you avoid the coffee. I was unlucky with this hotel. The A/C wasn't working, and they didn't respond to my request for a repair until Tina (my kimkim contact) called them. It turned out to be a simple reboot. On my return to the hotel they acknowledged their failure, and gave me an upgrade -- a massive suite! I preferred my previous room that overlooked the pool. To all: do not accept a room overlooking the busy road! It gets noisy!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phi Phi CoCo Beach Resort
Krabi

I love this hotel. You stay in elegant elevated huts. The breakfasts are outstanding, with the best fresh fruit. Parts of Phi Phi can be a bit congested. Here you are completely sheltered from any noise. I have the feeling that every hotel has outstanding personal service. This was the best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunrise Glory visit to Maya Bay, Pileh Lagoon & Bamboo Island
Sunrise Glory visit to Maya Bay, Pileh Lagoon & Bamboo Island
Ko Phi Phi

While the elephant experience was my favorite excursion, this was the most dramatically beautiful. A small selection of photos can be found on instagram, https://www.instagram.com/reel/C1G6YKbuX3U/?utm_source=ig_web_button_share_sheet&igsh=MzRlODBiNWFlZA%3D%3D The views of the islands was amazing. But most incredible was the snorkeling. I followed a massive purple moray eel for 30 minutes in amazement. The staff were incredible! Helpful, and *fun*!! They playfulness was fantastic along with being awestruck with the natural beauty.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Elephant Jungle Sanctuary in Phuket
A visit to Elephant Jungle Sanctuary in Phuket
Phuket

We spent 1/2 day taking care of these beautiful rescue elephants. We fed them, and bathed with them, and scrubbed them -- anyone who wanted to (including me) was covered with mud in union with the elephants. I made a new best friend through sharing this experience. We met there, and then again during my last day in Phuket. The staff seem so committed to the elephants. And each elephant has their special Thai human to take care of them throughout the year. Just amazing.

Quality of Experience
Food
We had a pad thai cooking class at the end! They asked for four volunteers, and I jumped in. My best pad thai of the trip (not the dish I prepared, of course)
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

There were 20 tourists, and 10 staff to help us kayak in these amazing islands with internal lagoons. There are only a few hours per day when you can kayak through caves into the lagoons. The boating around the islands was amazing. Also, I had my best meals of the entire trip. The boat has a full kitchen and great chefs.

Quality of Experience
Food
So many delicious Thai dishes!
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 25, 2023

Hi Sean,
You are one of our amazing clients who enjoy the trip fully. Thank you so much for such kind feedback and this makes me happy. Thanks for traveling with us and we hope to see you again!
Best,
Tina

Thailand trip of a lifetime....worth every cent!
Thailand | Dec 2 - Dec 17, 2023

Charlie
Charlie A.
Hailey, ID | Reviewed on Dec 21, 2023
Kien provided an initial schedule for our family trip to Thailand which we adapted to include some other points of interest. After we set the schedule I was prepared to underwhelmed due to the logistics nightmare that I thought we had created.
From our arrival in Bangkok, where we were met at the jetway by a golf cart that whisked us through customs, to the remote aerie house overlooking the ocean with its infinity pool where we spent our final few days, everything was spectacularly...
Read more

Kien provided an initial schedule for our family trip to Thailand which we adapted to include some other points of interest. After we set the schedule I was prepared to underwhelmed due to the logistics nightmare that I thought we had created.
From our arrival in Bangkok, where we were met at the jetway by a golf cart that whisked us through customs, to the remote aerie house overlooking the ocean with its infinity pool where we spent our final few days, everything was spectacularly coordinated.
Great accommodations, wonderful guides (Annie in Bangkok, and Noe in Chang Mai), safe and courteous drivers with their spacious and luxurious vans.
We took four internal flights over our 2.5 weeks, multiple ferry or long boat trips....there is no way we could have done this with no stress, but with Kiens expert connections it was a trip of a lifetime for our family. One could purchase our vacation cheaper by doing it ourselves, but that comes with all the stress, language barriers, logistics, it just isn't worth it......just call Kien at Kim Kim

Hotel Review
Aksara Heritage
Chiang Mai

Tucked away in a side street in Old Town, Chang Mai this hotel epitomizes comfort. The staff is very attentive and welcoming. The rooms are spacious and the beds are extremely comfortable. The breakfast offers a wide selection of western and Asian options. There was a nice touch of free neck and shoulder massages being offered each afternoon for a few hours.

Authenticity & Character
Although its a relatively new hotel it exudes the comfort of a well worn arm chair
Location
A short tuktuk to the night markets and restaurants of Old Town
Staff
Greeted by everyone, even in passing by. Polite and sincerely looking to ensure you have everything you need
Cleanliness & Comfort
Activity Reviews
Hong Islands Discovery with Snorkeling by Private Premium Long-tail Boat
Hong Islands Discovery with Snorkeling by Private Premium Long-tail Boat
Krabi

An opportunity to visit some of the islands within the national park. Jump off the long tailed boat and relax on the white sand beaches. Climb the 450 steps up to a lookout where one gets a wonderful view of the islands from above. On to another very small island where our guide cooked up a lovely lunch on the beach. Then off to monkey island where we were able to tempt some of these monkeys to swim (yes.... swim) out to our boat to feed on fresh fruit we fed them.

Quality of Experience
Khao Sok - Transfer to 500 Rai Floating Resort - Leisure Time
Khao Sok - Transfer to 500 Rai Floating Resort - Leisure Time
Khao Sok

A remote paradise. After jumping on the "hotel provided" long boat one waves through spectacular waterways, ending up at this lovely private get away in the middle of nowhere. Greeted by friendly staff one is invited to relax and decompress. Cool off by diving from your rooms deck, or take your assigned kayak for an explore around the quiet waters. One can take a sunset cruise in their long boat and see some of the nearby waterways.

Quality of Experience
Half Day - Half Night Hike at Khao Sok National Park
Half Day - Half Night Hike at Khao Sok National Park
Khao Sok

Our guide, Man, used to live in the jungle and has an amazing ability to know where various species would be. We were fortunate enough to see monkeys, snakes, tarantulas, a plethora of spiders and other creepy crawlers. once we got to the half way point Man cut down some large bamboo proceeded to fashion some plates and cups, and went to work making a delicious curry dinner all cooked inside some bamboo, over a fire. While Man was cooking we took advantage of jumping in the nearby river to cool down. On the return trip to the hotel night had fallen; however, with the powerful LED lights provided, it was easy to pick up the reflection in the eyes of various creatures in the jungle canopy.

Quality of Experience
Food
Joining Elephant Jungle Sanctuary (Morning visit)
Joining Elephant Jungle Sanctuary (Morning visit)
Chiang Mai

This is a refuge for elephants. They are treated with kindness and respect by the staff. A wonderful experience to interact up close with these amazing animals

Quality of Experience
Afternoon Monk Blessing at Doi Suthep
Afternoon Monk Blessing at Doi Suthep
Chiang Mai

Perched atop nearby mountain accessible by cable car one has panoramic views to the valley below. The buildings lends one to wonder how they built these amazing structures in such a remote area. Some very intricate carvings on site

Quality of Experience
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

Lynn met us at the local market, which is an experience in itself, where she/we purchased the products for the meals that we would be making. Then we went off to her house which had a kitchen area set up with multiple cooking stations. Lynn talked us through the cooking process which entailed making predominately local delicacies. Unfortunately for us westerners this included offal , water buffalo blood, and other "delicacies" us westerners are not used to.....but we gave it all a try.

Quality of Experience
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Organized chaos! Take a long boat through the narrow waterways bordered by vendors in boats along the banks, and more vendors on the sides of the waterways.

Quality of Experience
Very uniques experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Until one goes to Bangkok you cannot describe the night scene. We toured by the flower market which operates only at night, passing by multiple street vendors selling their wares or food offerings.The food is diverse and interesting predominantly chicken.

Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Having a guide makes a tremendous difference to the experience. All the official guides have to do extensive courses before they are allowed to "guide" and so one gets to hear the history of the various buildings and their significance of their time

Guides, Drivers and Staff
Annie was great and well informed
Transport
AD was great navigating the mass of traffic and yet somehow always dropped us off very close to the attractions and very quick to pick us up at the end of the tour
Local specialist: Kien Nguyen

Incredible Trip to Thailand, Cambodia, and Vietnam
Thailand | Dec 3 - Dec 16, 2023

Samantha
Samantha K.
Coney Island, NY | Reviewed on Dec 18, 2023
Tina planned an absolutely incredible trip for us to Thailand (Bangkok, Chiang Mai, Koh Yao Noi), Cambodia (Siem Reap), and Vietnam (Hanoi, Halong Bay, Saigon). During the planning process, Tina provided an itinerary that would take us through all three countries in two weeks, including flights, hotels, and activities. She then adapted the schedule to our every preference, including flights with particular airlines and activities that better suited our specific interests. She provided... Read more

Tina planned an absolutely incredible trip for us to Thailand (Bangkok, Chiang Mai, Koh Yao Noi), Cambodia (Siem Reap), and Vietnam (Hanoi, Halong Bay, Saigon). During the planning process, Tina provided an itinerary that would take us through all three countries in two weeks, including flights, hotels, and activities. She then adapted the schedule to our every preference, including flights with particular airlines and activities that better suited our specific interests. She provided thorough and timely responses to every question that I had prior to our trip. When we were on our trip, Tina responded within minutes to the few questions that we had, such as when we had difficulty locating our driver in the airport or when the flight app would not let us check in to our flight ahead of time. Each issue was fully resolved immediately, which made our trip seamless in every way.

In regard to our hotels, we were impressed with all of the hotels that were selected. They were clean, comfortable, and located in downtown areas that were perfect for exploring the nightlife of the city. Complementary breakfast was always included and our rooms were often upgraded to have a view or balcony.

At each destination, we were assigned a driver and an English-speaking guide, who picked us up at the airport and took us on our guided tours each day. All of our guides were incredibly informative. We’d like to particularly thank Ms. Leena in Bangkok and Mr. Chhay in Siem Reap for going above and beyond with our tours. Our visit to the elephant sanctuary and our Thai cooking class in Chiang Mai were truly amazing experiences as well.

Tina and the KimKim team made sure that every detail of our trip was taken care of and that we had an incredible experience learning about the history and culture of each place that we visited. We had an unforgettable trip and would highly recommend working with Tina to plan your Southeast Asia trip!

Hotel Reviews
Verdure Lotus Gradeur (former Halong Aquamarine Cruise)
Ha Long

Our room was clean and comfortable, and we enjoyed having a balcony to overlook Halong Bay.

Authenticity & Character
Staff
Cleanliness & Comfort
Cochin Sang Hotel

This hotel was perfectly situated to enjoy Saigon! It was one block from Ben Thanh market and easily walkable to the city center. It was so clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sabai Sabai Chiang Mai
Chiang Mai

The hotel was located in an excellent location to explore Chiang Mai's nightlife, though it was on a block that was off the main boulevard. The room was clean and comfortable, and we enjoyed having a balcony.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kingston Suites Bangkok
Bangkok

The hotel was located in the heart of Bangkok's nightlife, though it was on a block that was off the main boulevard. The room was functional, though the bed was very stiff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phka Chan Hotel
Siem Reap

This hotel was perfectly located to enjoy the nightlife of Siem Reap on Pub Street! It was so clean and comfortable. The complementary breakfast was absolutely delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Koh Yao Resort

Paradise Koh Yao Noi was truly a 5-star experience. Our villa was nestled into the hills and overlooking the ocean and the jungle. Our room was incredibly clean, comfortable, and functional. Breakfast and dinner were delicious, and it was wonderful to eat at tables on the beach in the sand. The live music was the perfect ambiance. This was the most relaxing resort we have ever been to!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aurora Premium Hotel & Spa

This hotel was perfectly situated to enjoy the nightlife in Hanoi! It was so clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Halong on Cruise!
Halong on Cruise!
Thailand
Quality of Experience
It was wonderful to see Ha Long Bay, though the journey was very long from Hanoi (3 hours each way). The cruise took us to a cave for one hour and a beach for one hour.
Food
Food on the cruise was average. We stopped at a rest stop for lunch on the way back to Hanoi which was aimed at tourists.
Guides, Drivers and Staff
Transport
The Temples, Tradition and Cultural Traces of Vietnam
The Temples, Tradition and Cultural Traces of Vietnam
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Evening Street Food Tour
Evening Street Food Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Famous Angkor Wat
Exploring the Famous Angkor Wat
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience - Afternoon Half day
Chiang Mai Cooking Class Experience - Afternoon Half day
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Bangkok's Temples Tour
Bangkok's Temples Tour
Thailand

Our guide, Ms. Leena, did an incredible job showing us the temples and highlights of Bangkok.

Quality of Experience
Guides, Drivers and Staff
Transport
Back to the Nature on Koh Yao Noi
Back to the Nature on Koh Yao Noi
Ko Yao Noi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 18, 2023

Hi Samantha,
Thank you so much for the very kind and detailed feedback.
This feedback motivates me and my team to carry on a good job.
And thank you so much for enjoying the trip which makes me feel really happy.
Best,
Tina

Good except arrival
Thailand | Dec 4 - Dec 10, 2023

Christine
Christine C.
Canada | Reviewed on Dec 17, 2023
The experience with KimKim was great except for two things. Most important to me was having a smooth arrival - transfer-to-hotel experience as I was traveling alone and arriving about 1am in a foreign country. Unfortunately the locating the individual responsible for the car service to take me to the hotel was not smooth at all. After traveling for 24 hours, I just wanted to get to the hotel and get to bed. This set a bad tone for the trip. After that everything was smooth sailing... Read more

The experience with KimKim was great except for two things. Most important to me was having a smooth arrival - transfer-to-hotel experience as I was traveling alone and arriving about 1am in a foreign country. Unfortunately the locating the individual responsible for the car service to take me to the hotel was not smooth at all. After traveling for 24 hours, I just wanted to get to the hotel and get to bed. This set a bad tone for the trip. After that everything was smooth sailing with KimKim, but the communication on detail about each day could have been more clear and a check in on how we were doing and whether we needed anything would have been nice. We did not hear from our rep unless we had a question.

Hotel Review
Hilton Sukhumvit Bangkok
Bangkok

The staff at this hotel are amazing! The hotel is beautiful and amenities fantastic (especially if you are a Diamond member) Small thing: the pool was not in the sun any time we went up (mostly in shade) and the leaf chairs - while lovely - are not ideal for comfort.

Authenticity & Character
The hotel is beautiful, my room was fantastic and the staff are great
Location
Although not really a walkable area, there are a lot of restaurants and shopping and massages nearby
Staff
LOVE the staff!
Cleanliness & Comfort
Lovely
Activity Reviews
Bangkok City Tour with Museum Visit
Bangkok City Tour with Museum Visit
Thailand

By this time I was a bit tempeled out - but it was lovely. The museum was disturbing

Quality of Experience
Guides, Drivers and Staff
Transport
Longtails Boat Trip Along The Chaophraya River
Longtails Boat Trip Along The Chaophraya River
Thailand

Lovely, fun, comfortable

Quality of Experience
Guides, Drivers and Staff
Transport
We did arrive 1.5 hours early, which was way too early, but KimKim rep told us they had to account for traffice. They should have known it was a holiday and that business traffic was low that day
A visit to Elephant Jungle Sanctuary in Pattaya
A visit to Elephant Jungle Sanctuary in Pattaya
Thailand

The drive from Bangkok (and home same day) was 2.5 hours so it is a long way to go, but worth it. It was fantastic

Quality of Experience
Guides, Drivers and Staff
no guide - just driver. The guides at the sanctuary were great
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market including local lunch
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market including local lunch
Thailand

Super fun day!

Quality of Experience
Guides, Drivers and Staff
Out guide - Betty - is fantastic!
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

This was a good day, but very hot as we were outside the whole day. It should be more clear that the whole thing is outside. It would have been nice if our rep told us about apparel requirements at the palace grounds and various temples. We could have packed more accordingly in advance. our guide told us the day before, but what if this was our first excursion and we did not have our guide to tell us that

Quality of Experience
Guides, Drivers and Staff
Betty was fantastic
Transport
Car is air conditioned and driver is very reliable
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Thailand

There were many things I dared not eat, but that is on me.

Quality of Experience
Food
pad thai!
Guides, Drivers and Staff
Our guide - Betty - was fantastic
Transport
Our driver was great, very reliable
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 18, 2023

Hi Christine,
Thanks for the detailed feedback.
We'll make sure to improve our services better in the future.
Best,
Tina

Our expectations were exceeded on this trip! ...
Thailand | Dec 3 - Dec 12, 2023

Heather
Heather S.
Denver, CO | Reviewed on Dec 17, 2023
Our expectations were exceeded on this trip! I have never used KimKim before but was so impressed with the service. Elena, our agent put together a wonderful itinerary! Her selection of hotels was incredible, especially the hotel Na Niranda in Chiang Mai. We loved that place! Our guide in Bangkok was Toto and he was a very attentive, fun, knowledgeable guide. We enjoyed having Toto as our guide and had a great time visiting the temples, train market and floating markets as well as... Read more

Our expectations were exceeded on this trip! I have never used KimKim before but was so impressed with the service. Elena, our agent put together a wonderful itinerary! Her selection of hotels was incredible, especially the hotel Na Niranda in Chiang Mai. We loved that place!

Our guide in Bangkok was Toto and he was a very attentive, fun, knowledgeable guide. We enjoyed having Toto as our guide and had a great time visiting the temples, train market and floating markets as well as a night out visiting street vendors by tuk tuk.

Chiang Mai was lovely and our guide Pookie took good care of us. The Elephant Nature Center was a great excursion. To see the elephants happy and taken such good care of after being abused was heartwarming for sure.

Phuket hotel was my least favorite. We stayed at the Avani + hotel and it felt more like a chain resort and didn't have the charm of previous hotel stays on the trip and it was heavily programmed for kids, which we don't have. Overall a nice hotel but would have preferred something with a little more charm and less family friendly. If you are a traveling family, then this is a great hotel for you!

The sunrise boat excursion was a blast! Enjoyed the whole day! Visited Phi Phi Island and had a great time seeing some beautiful scenery above and below water! ;)

I will definitely use KimKim again. I like how you can completely customize your trip. We usually wing our trips and head out on our own, but this trip spoiled us and we will look forward to having them help us with our next trip.

Thank you, Namaste, Mahalo, Khob khun ka!
Heather Stevens

Hotel Reviews
Na Nirand Romantic Boutique Resort

This hotel is gorgeous! Such an amazing place and the staff was terrific! We were upgraded upon our arrival to a suite and all's I can say is WOW! The Burmese Suite was gorgeous! The bathroom is so luxurious with a shower as big as a walk in closet. It was a decadent stay and we didn't want to leave. Staff was very welcoming and helpful. The breakfast buffet was so good, we loved it! The pool area is the centerpiece of the outdoor area and you can't wait to just sit in a lounger and soak it all up. The Lomi Lomi massage that I received was probably one of the best ever. I can't say enough about this place...I hope to come back again soon! Thank you for making this part of our trip very memorable. Heather Stevens

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Avani+ Mai Khao Phuket Suites
Phuket

Pleasant, clean resort. No complaints. Staff was very helpful and friendly. It is a very family oriented hotel, so if you have kids traveling with you, this is a great spot. Lot of family activities. I was not traveling with family so would have preferred a more adults only type of place.

Authenticity & Character
Location
Close to the beach and a shopping center across the street.
Staff
Cleanliness & Comfort
Na Nirand Romantic Boutique Resort
Chiang Mai

This hotel is gorgeous! Such an amazing place and the staff was terrific! We were upgraded upon our arrival to a suite and all's I can say is WOW! The Burmese Suite was gorgeous! The bathroom is so luxurious with a shower as big as a walk in closet. It was a decadent stay and we didn't want to leave. Staff was very welcoming and helpful. The breakfast buffet was so good, we loved it! The pool area is the centerpiece of the outdoor area and you can't wait to just sit in a lounger and soak it all up. The Lomi Lomi massage that I received was probably one of the best ever. I can't say enough about this place...I hope to come back again soon! Thank you for making this part of our trip very memorable. Heather Stevens

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ariyasom Villa
Bangkok

Charming hotel! Small, family owned hotel. You get very good service and the food was very good too! We enjoyed hanging by the pool and the outdoor courtyard. If you are looking to stay at a place that isn't a chain and feels more authentic and local, this is a great choice. Rooms were very spacious and had good amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunrise Phi Phi Island Joining Tour
Sunrise Phi Phi Island Joining Tour
Phuket

Wow! I had no idea how beautiful the islands are out here! Stunning! Great excursion to view sunrise from the boat and the beauty of Phi Phi Island. Fun day to be on a boat in the sun in Thailand! Highly recommend! Staff was great too! Very attentive to the guests.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Such unique experiences! Both the Railway market and Floating markets should not be missed.

Quality of Experience
Food
Guides, Drivers and Staff
Toto was our guide and he was excellent!
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

I enjoyed the experience even though I wasn't very adventurous. Didn't try any scorpions or weird dishes, just a sample of some more tame, local dishes. Fun evening

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Toto was great!
Transport
The second day at Elephant Nature Park - Elephant interaction (join-in activity)
The second day at Elephant Nature Park - Elephant interaction (join-in activity)
Chiang Mai

The second day we got to feed the elephants, which will be a highlight to remember forever! These animals are amazing! I'm so glad that they have this sanctuary to live in after the abuse they have suffered. Wonderful day! **Our guide Chi-Chi acted like a horny teenager and despite his lack of professionalism and the fact that he ignored any guest that wasn't in his age group (20's), we had a lovely time.

Quality of Experience
Food
Guides, Drivers and Staff
Except for Chi-Chi, staff was Wonderful!
Transport
Khantoke dinner at traditional Lanna family
Khantoke dinner at traditional Lanna family
Chiang Mai

Wasn't sure what to expect but enjoyed the experience. You visit a local house and learn the customs of the Lanna people and their traditions. You tour the property and gardens and then you feast! The food was delicious with ample appetizers and a big variety to try. The food is delivered Khantoke style (on the floor on a tray). The family leaves you to enjoy your dinner and then you get access to some of their recipes. I will definitely try to make the coconut/banana dessert drink that was served. Yum. Thank you for a wonderful, unique experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Dec 21, 2023
Hi Heather,
Hope you are well!
So excited to know that you both had a great time in Thailand! Thank you for such nice feedback & valuable reviews! We are extremely delighted to receive your wonderful feedback :) There is nothing more precious to us than your experience being created with so many unforgettable memories and exceeding your expectations.
My team and I are so glad with all the compliments and valuable comments about the hotels. We know that it's also a reason for us to try harder...
Read more

Hi Heather,
Hope you are well!
So excited to know that you both had a great time in Thailand! Thank you for such nice feedback & valuable reviews! We are extremely delighted to receive your wonderful feedback :) There is nothing more precious to us than your experience being created with so many unforgettable memories and exceeding your expectations.
My team and I are so glad with all the compliments and valuable comments about the hotels. We know that it's also a reason for us to try harder to better our service. That's great to have your satisfaction and would like to say thank you again for placing your trust in us.
Hopefully, we will have another chance to welcome you back to Asia for a more exciting journey! Maybe Vietnam - my home country? Till then, we wish you health and safety :)
Be well,
Elena

Incredible stress-free Thailand trip
Thailand | Dec 2 - Dec 10, 2023

Jill
Jill M.
Lockhart, TX | Reviewed on Dec 12, 2023
I don’t know where to start…..from the first message from Lacey, our KimKim travel agent for Thailand, to the last pickup from our resort to go to the airport to fly home, it was truly an unbelievably amazing experience.
Lacey was attentive to what we wanted to experience and super responsive. She made me feel at ease for the whole trip.
Every guide, driver, and activity director were exactly where she scheduled them to be for us and on time or even early. We even had an unexpected...
Read more

I don’t know where to start…..from the first message from Lacey, our KimKim travel agent for Thailand, to the last pickup from our resort to go to the airport to fly home, it was truly an unbelievably amazing experience.
Lacey was attentive to what we wanted to experience and super responsive. She made me feel at ease for the whole trip.
Every guide, driver, and activity director were exactly where she scheduled them to be for us and on time or even early. We even had an unexpected emergency and had to return home early and Lacey re-arranged everything.
Our Bangkok guide, Pom, was fantastic. Very friendly and knowledgeable. We adored him!
We went to the railway market and the floating market which I recommend doing both! So fun.
Our hotel in Bangkok, Galleria 10, was clean and spacious and the breakfast was good. We felt safe to walk everywhere.
Our stay at Zeavola resort in Koh Phi Phi was the highlight of our trip. Simply amazing! It’s a more secluded eco-resort which is exactly what we wanted. The breakfast is incredible! We took a long boat tour of the islands booked through the resort. Snorkeling was great.
Unfortunately we had to leave before our three nights in Phuket but did get to visit The Slate resort and the beach right by it for a few hours. In just that small amount of time spent there, we knew that Phi Phi was more our style for vacation but the Slate was a beautiful resort.
Overall, I would highly recommend booking through KimKim and especially Lacey! We want to return to Thailand for a longer stay sometime and will definitely use them again.
Everything went smoothly and stress-free.

Hotel Reviews
OUTRIGGER Phi Phi Island Resort (Formerly Zeavola Resort)
Krabi

We had the most incredible time at Zeavola resort and will definitely be back! The beach was pretty much private, hardly anyone on it. The staff were all so friendly and welcoming. We loved the cabin style rooms with open air living area. So peaceful and quiet in the whole resort area which we love. The breakfast buffet was amazing with so many options. We booked facials and massages at the resort spa and all were fabulous. Again the staff were so friendly. It was super easy for us to book boat excursions through the resort, too. I highly recommend staying here if you want a peaceful, enjoyable, stress free vacation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galleria 10 Sukhumvit Bangkok
Bangkok

Clean and spacious room, friendly staff, felt safe walking around the area, tons of shopping within walking distance. Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Dec 18, 2023

Dear Jill,
Thank you very much for your brilliant feedback which helps me and my team a lot in improving ourselves and do better in the future.
I do hope to have a chance to welcome you to Thailand again to explore more of what you've missed this time.
From Exotic Voyages team with thanks!

Trip of a Lifetime to Thailand!
Thailand | Nov 24 - Dec 8, 2023

Kate
Kate W.
Bedford, TX | Reviewed on Dec 11, 2023
I don't know where to start but I will say this. If you are on the fence about using a service like this to help you put together an amazing and memorable trip, I'm here to tell you to just book it!! Let all your worries be taken care of from beginning to end for you by this incredible team. This was me and my husband's first trip to Asia so we wanted some assistance in putting together an itinerary as opposed to doing it all ourselves. We had an idea of the parts of Thailand we wanted to go... Read more

I don't know where to start but I will say this. If you are on the fence about using a service like this to help you put together an amazing and memorable trip, I'm here to tell you to just book it!! Let all your worries be taken care of from beginning to end for you by this incredible team. This was me and my husband's first trip to Asia so we wanted some assistance in putting together an itinerary as opposed to doing it all ourselves. We had an idea of the parts of Thailand we wanted to go but as far as hotels, excursions and inter-Thailand flights we were a bit overwhelmed by the idea of doing all of that ourselves. Kelly was our trip planner and I have to say she exceeded expectations by a landslide. From the start, her response time was so fast once we filled out the shell of what we wanted, she had an itinerary back to us within days. Within a few tweaks, per our request we had everything buttoned up and done within a week in terms of the trip plan. My husband is very tall so we had a couple requests with regards to leg room on the flights within Thailand and she took care of that no problem, we were in the front of the plan on all our flights she booked. Once we were in Thailand we had guides that picked us up at the airports and took us to our hotels as well certain excursions. Our favorite guide was in Chiang Mai and her name was "Toy: Tantawan". She took us on our journey to the elephant sanctuary and stayed there all day with just just taking photos and videos of the day which we did not expect at all. The next day she took us to the most beautiful temples and took so many more pictures and we learned so much history about Thailand. She was such an amazing person, we truly enjoyed our time with her. All of our guides were amazing - Golf was our guide in Bangkok and he was so great as he picked us up super late at the airport with no issue once we arrived from the states and he also took us on a tour of the Grand Palace and taught us so much as well - we were a bit jetlagged so we didn't get to do all the things he recommended but he was so personable. Honestly I could go on and on about the entire team at KimKim, but I will say the excursions and the memories we created were because we did these things with the help of this service. Thank you for a wonderful wonderful time KimKim! Can't wait to use you again!

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Dec 17, 2023
Hi Kate, Thank you so much for your wonderful words and sharing your amazing trip to Thai with us. We are grateful to have played a part in making your vacation enjoyable and memorable. I'm delighted to know that the lovely elephant, the temples and having tour guides have added to your enjoyment a lot. We are especially happy to hear that you and your husband felt comfortable with the seats in the flight. We had wonderful time working and planning with you and we appreciate your patience... Read more

Hi Kate,

Thank you so much for your wonderful words and sharing your amazing trip to Thai with us. We are grateful to have played a part in making your vacation enjoyable and memorable. I'm delighted to know that the lovely elephant, the temples and having tour guides have added to your enjoyment a lot. We are especially happy to hear that you and your husband felt comfortable with the seats in the flight. We had wonderful time working and planning with you and we appreciate your patience and understanding throughout the trip. Welcome you visit Thailand again in the future, we would be more than happy to assist you with your travel plans.

Wish you and your husband happy life all the time.

Warmest regards,
Kelly

Our guides and driver were great!
Thailand | Dec 4 - Dec 10, 2023

S
Shannon H.
Manchester, CT | Reviewed on Dec 11, 2023
Our guides and driver were great! Read more

Our guides and driver were great!

Hotel Review
Hilton Sukhumvit Bangkok
Bangkok

Nice hotel, but rooms were a little shabby and food was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 17, 2023

Hi Shannon,
Thanks for the feedback and I really appreciate it.
We will try to improve our services and make sure to keep good guides and drivers for our future clients.
Thanks,
Tina

A++ - A Trip Beyond Expectation... We owe a ...
Thailand | Nov 24 - Dec 10, 2023

JORGE
JORGE P.
Flagami, FL | Reviewed on Dec 11, 2023
A++ - A Trip Beyond Expectation... We owe a heartfelt 'Thank You" to KimKim & Ms. Kelly Lu our coordinator and specially to our many local expert tour guides in Thailand and Japan: Our recent three-week trip to Thailand and Japan, was planned and executed flawlessly by KimKim and Ms. Kelly Lu, and exceeded every expectation at very reasonable price. From the initial consultation to the final farewell, the experience of visiting multiple cities in each country was flawless and fun and a... Read more

A++ - A Trip Beyond Expectation... We owe a heartfelt 'Thank You" to KimKim & Ms. Kelly Lu our coordinator and specially to our many local expert tour guides in Thailand and Japan:

Our recent three-week trip to Thailand and Japan, was planned and executed flawlessly by KimKim and Ms. Kelly Lu, and exceeded every expectation at very reasonable price. From the initial consultation to the final farewell, the experience of visiting multiple cities in each country was flawless and fun and a testament to KimKim's professionalism and Kelly's exceptional attention to detail and responsiveness to our last second changes during out trip.

Kelly listened carefully to our desires, and the places we wanted to visit and why.... She then crafted different distinct itineraries that captured the essence of our interests. Her knowledge of both countries and ability to hire exceptional local tour guides was impressive, and her suggestions were invaluable in shaping what turned out to be an almost perfect adventure that my daughter and I will never forget.

Once we chose our itinerary, Kelly took care of everything. All you need to do is arrange your plane fare there and back. They tale care on everything else. For example, plane and train tickets inside Thailand & Japan that she seamlessly coordinated, Kelly, thru the local agent Kate, secured access to sold-out events like the enchanting Chiang Mai Light Festival, which my daughter will remember all her life adding magical moments to our trip.

Kelly meticulously curated a complex comprehensive timetable, including hotels, transportation, and chose exceptionally talented local guides local guides. like "Kate" (Whose Thai name is Por-kaew Limlimtrakul) in Chiang Mai who was able to get tickets to the sold out and coveted Chiang Mai Light Festival. Kate also arranged for a private visit to an elephant sanctuary where my daughter interacted with the rescued elephants and their keepers. Lastly Kate arranged for my daughter to take a Thai cooking class from a respected Thai chef. Mr. Luk in Phuket who took us in one of his new speedboats to dive, snorkel and tour the PiPi Islands where many scenes in the James Bond films were shot. Each guide was a delight: knowledgeable, engaging, and passionate about their respective fields, be it sushi-making or history of their country or religion, local customs, local delicacies, out of the way restaurants where we had exquisite meals. The drivers were also talented and we felt very safe in their large new vans that we were transported in. They enriched our experience with fascinating insights and genuine hospitality. I wont forget any guide; Kate in Chiang Mai, Mr. Noon in Bangkok, Ryoji in Tokyo who took us on a wonderful all day trip to Mt. Fuji and found a tiny country restaurant with only four tables, run by an elderly local grandma, who prepared an exquisite "Hoto" pot for our lunch, Yakuso Nagal who found out of the way shops, with unique, fascinating clothing for my daughter to sample and buy, The knowledgeable and funny Mr. Son in Kyoto who was a senior executive at a large hotel chain before retiring and becoming a guide, Ms. Yumi Takahasiin in Tokyo who knew the lay of the Tokyo extremely well and was flexible and fun to be with, Hiroko in Kyoto, who was knowledgeable and explained things extremely well and last but not least, Mr. Patrick Noon in Bangkok, who taught us much about the history of the many temples we visited and the history and customs of Thailand.

Throughout the trip, Kelly remained a constant presence, via email or text, ensuring our comfort and satisfaction. Her responsiveness and proactive approach were truly remarkable. She anticipated our needs and addressed any concerns promptly and efficiently.

The trip itself was a journey into wonder. We explored bustling cities, serene temples, and breathtaking landscapes, all with a sense of ease and enjoyment. KimKim and Kelly's meticulous planning, and their indispensable local guides, ensured that we didn't miss a single beat, maximizing our time and allowing us to truly immerse ourselves in the local culture.

Beyond the impeccable logistics, the most significant impact was the genuine care and dedication Kelly demonstrated throughout the process. She treated us not just as clients but as valued guests, crafting a personalized experience that we will cherish forever.

We wholeheartedly recommend KimKim and Ms. Kelly Lu and the guides mentioned (and any I may have forgot to mention) above to anyone seeking an exceptional and unique travel experience. Their expertise, professionalism, and genuine warmth transformed our dream vacation into an unforgettable reality.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Dec 15, 2023
Hi JORGE, Thank you so much for your wonderful words and thoughtful feedback regarding Kimkim and your family trip to Thailand and Japan! Working with you to plan and organize your vacation was truly a pleasure. You are so kind and friendly to send us praise on each guide you met and they are so pleased to know that you have wonderful experience with them. The enchanting Chiang Mai Light Festival is quite unique and attractive.we all like this and we are so happy to have arranged it for... Read more

Hi JORGE,

Thank you so much for your wonderful words and thoughtful feedback regarding Kimkim and your family trip to Thailand and Japan! Working with you to plan and organize your vacation was truly a pleasure. You are so kind and friendly to send us praise on each guide you met and they are so pleased to know that you have wonderful experience with them. The enchanting Chiang Mai Light Festival is quite unique and attractive.we all like this and we are so happy to have arranged it for you and your daughter. It’s our great honor and pleasure to know that your experience in Thailand and Japan has left you with wonderful memories to cherish.

Wishing you and your daughter many more incredible adventures ahead! It has been an absolute pleasure assisting you throughout your trip, and we look forward to the opportunity to assist you again in the future.

Warmest regards,
Kelly

Chaing Mai is a great place to visit
Thailand | Nov 2 - Nov 30, 2023

June
June Z.
Costa Rica | Reviewed on Dec 05, 2023
Our first guide was Ping. Loved his enthusiasm and knowledge. I enjoyed the hotel in Bangkok definitely a 5 star place. Did not enjoy the Tree House place. I have issues with my knees so climbing once into the room was it. The room itself was fine and I was brought dinner. Enjoyed the National Park Lake and the bungalow. Got to see an elephant in the wild. Great spotting by our guide. Koh Phi Phi was nice place and enjoyed it. Boats were a challenge again due to my knees Phuket was... Read more

Our first guide was Ping. Loved his enthusiasm and knowledge. I enjoyed the hotel in Bangkok definitely a 5 star place. Did not enjoy the Tree House place. I have issues with my knees so climbing once into the room was it. The room itself was fine and I was brought dinner. Enjoyed the National Park Lake and the bungalow. Got to see an elephant in the wild. Great spotting by our guide. Koh Phi Phi was nice place and enjoyed it. Boats were a challenge again due to my knees Phuket was hot. There were a lot of walking tours so didn’t do them. Did visit some of the Buddahs. The Boathouse Hotel was great. Wonderful food. Saw a show “FantaSea” and had a great time there. The star of the trip however, was Chaing Mai. That city wss great. Saw the city gates and all the prep for their festival of lanterns and lights. Visited a silk factory and learned a lot as well as buying some silk. I think the best thing in Chaing Mai was Happy Elephant Home. Helping with and feeding the elephants was great. I would like to go back to Chaing Mai aagain.

Hotel Reviews
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Very quiet hotel with outdoor space to just sit relax and congregate as a group for planning group activities. Within the old city walls. Everyplace was walkable if you wanted or you could get a taxi, tuk tuk or uber like taxi. Right outside the doors there were shops. restaurants and massage places.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Boathouse Phuket
Phuket

Beautiful hotel. Wonderful food. The chef would come out to see if all was to expectation and just talk for a bit. No other hotel had this during our stay They gave us a tour of the hotel amenities as well. Also a first for us. Breakfast watching the beach day begin and supper watching people walk the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phi Phi The Beach Resort
Krabi

I enjoyed staying here. It was basically a rest break without a lot of dight seeing. Beach was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lanta Casa Blanca
Ko Lanta, Krabi

This place had beautiful rooms. The food was great. The sea was right there or the pool if preferred. The food was a buffet and delicious. The evening event was spectacular

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Jungle Camp - Eco Resort
Tambon Klongsok, Ampur Panom, Suratthani

If you’re fit and able to climb stairs to your room it is great. We had asked for a lower room as I can’t climb stairs well. We ended up with a flight of stairs. I stayed in the room until the next day when we left for the National Park Service lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
When asked for a room with zero to few stairs would appreciate compliance with request
Chatrium Hotel Riverside Bangkok
Bangkok

Beautiful place. Friendly helpful people. Super great food buffet. Close walking distance to city. Right on the river so able to watch the river traffic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Khao Sok National Park
Welcome to Khao Sok National Park
Khao Sok National Park

Beautiful park and lake. The boat tide takes you through and around the lake.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spend a Day with Elephants in Chiang Mai
Spend a Day with Elephants in Chiang Mai
Chiang Mai

A great day spent with the elephants. We fed, washed, mudded and played with the elephants. All the elephants were rescues but the only eay to describe them is as gentle loving giants.

Quality of Experience
The elephants themselves
Food
Made our own soup with a little instruction
Guides, Drivers and Staff
Omo was great
Transport
Took a van from hotel to Happy Elephant Home
Cheow Lan Lake Explorer
Cheow Lan Lake Explorer
Khao Sok National Park

Saw a wild elephant! A highlight for the trip. Also saw some birds

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ayutthaya Historical City
Ayutthaya Historical City
Bangkok

We arrived about noon so those that rode bikes got them. I rode in a motor tuk tuk. As it was noon we asked the guide to feed us before going to the old city. He complied and took us to a wonderful restaurant (Trip review rated) Then we went yo the old city. A lot of ruins but still had a reclining Buddah.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Saw many temples, a native craft center and all mostly by boat. Boats for me were a challenge but it was a fun day

Quality of Experience
Food
Small restaurant but quick service
Guides, Drivers and Staff
Ping was great
Transport
Not a fan of boats but all were helpful getting me in and out without falling
Local specialist: Emilie Khautisen

12 day Thailand trip
Thailand | Nov 22 - Dec 3, 2023

A
archana r.
Pittsburgh, PA | Reviewed on Dec 05, 2023
The trip itself was very good.we got to get the highlights of all places we visited.lily and Ning were spectacular.their knowledge of the area and history of the places we visited,their communication ,recommendations everything was spectacular. The few things that could have been better are ondays when we had just the driver with no guide, and the trip was lo g,we wished they could communicate in english.im sure that would have made the trip more enjoyable. We chose hotels in the 3 and 4... Read more

The trip itself was very good.we got to get the highlights of all places we visited.lily and Ning were spectacular.their knowledge of the area and history of the places we visited,their communication ,recommendations everything was spectacular. The few things that could have been better are ondays when we had just the driver with no guide, and the trip was lo g,we wished they could communicate in english.im sure that would have made the trip more enjoyable. We chose hotels in the 3 and 4 star categories. All hotels were decent but for the one in kanchanaburi. The walls and bathtub were all breaking apart. The hotel looks good in the reception area but really bad and dingy rooms. The lantern festival was awesome and what an experience! Tiger kingdom was not our cup of tea as it was difficult to see large tigers in small enclosures.on the whole we had a very good trip.Tina took care of all the needs and bookings for us accurately. The communicated regularly and checked in often to keep us posted of the schedule for next day etc.the local guides did that as well.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 06, 2023

Hi Archana,
Thank you for the review and detailed feedback.
I appreciate so much. It was my pleasure to help you through the trip.
Best,
Tina

Trip of a lifetime to Thailand
Thailand | Nov 22 - Dec 3, 2023

Lorraine
Lorraine B.
Palo Alto, CA | Reviewed on Dec 04, 2023
Our trip to Thailand was spectacular. First, huge kudos to Lacey from Exotic Voyages who planned our two-week stay. She understood exactly the trip I was hoping for, and planned hotels and experiences that exceeded my already high expectations. I planned the trip for me and my adult daughter, and both of us loved every day of the trip. In a heartbeat, I will recommend Exotic Voyages and Lacey in particular to any friends going to Thailand - or Vietnam, Cambodia, etc. In part, what made the... Read more

Our trip to Thailand was spectacular. First, huge kudos to Lacey from Exotic Voyages who planned our two-week stay. She understood exactly the trip I was hoping for, and planned hotels and experiences that exceeded my already high expectations. I planned the trip for me and my adult daughter, and both of us loved every day of the trip. In a heartbeat, I will recommend Exotic Voyages and Lacey in particular to any friends going to Thailand - or Vietnam, Cambodia, etc.

In part, what made the trip so special were our guides (Ms. Oh in Bangkok, Ms. Parn in the Golden Triangle, and Ms. Mona in Chaing Mai). All of them were warm and friendly, taking the time to share Thai culture with us, answering our many questions and showing us their beautiful and serene country.

Beyond our guides, the experiences that Lacey planned for us were fantastic. Highlights included gorgeous temples, delicious food tours, walking with elephants, a wonderful cooking class (5-course meal!), snorkeling at Phi Phi Island, and because we were there for the holiday, Loy Krathong, lighting and releasing lanterns. We also really appreciated learning more about Buddhism and its meaning.

All of our hotels were top tier, with beautiful accommodations, friendly service, and delicious food.

Thank you again, Lacey, and to our guides (and drivers} who created memories that will last a lifetime.

Hotel Reviews
Anantara Mai Khao Phuket Villas
Phuket

This is an incredible property outside of busier Phuket, but still very well located. Our villa was incredible, large and comfortable with our own private pool! We also enjoyed the beach and pool area, including complimentary stand-up paddleboarding, kayaks, etc. Dining was great too. We found ourselves staying on the property to enjoy the restaurants there. I'm sure there's great dining nearby, but we didn't discover it ourselves. I would definitely recommend this hotel for couples and families. If someone wants to be closer to Phuket itself, they may want to choose a different property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Golden Triangle Elephant Camp & Resort

Enchanting! All of the rooms face the valley where the elephants roam, and the view is spectacular. The prettiest picture I took from our entire vacation was from the deck of our room at Anantara. The spa is also excellent; I loved the massage from Poy, and even went back to her a second time. The highlight of course is the elephants, though. It was a wonderful experience to walk the grounds with a small group, guide, and 3 elephants. No riding or petting allowed, which was good; the animals are very well protected and cared for. The only disappointment at Anantara was the Mekong River boat cruise. We were on a boat with a guide who spoke no English, so we weren't able to learn what we'd hoped to. The dining and property in general are top tier. The service at the restaurant - particularly by Kat and Morn - was excellent, and the food at every meal delicious. The infinity pool overlooks the valley with the elephants, an unbeatable view. p.s. let me know if you'd like me to email you the picture from our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Romantic Boutique Resort
Chiang Mai

The highlight of our stay at NaNirand was the Loy Krathong gala dinner. There was a delicious buffet, krathongs to put in the river, Thai entertainment, a professional photographer who subsequently sent us excellent photos, and someone to teach us how to make krathongs. It was a fantastic evening. Note - your materials called the evening "compulsory", but I think a better word would be "complimentary". Compulsory means we HAVE to go, which isn't what was meant, I believe. The room and property was also very nice, generally well located, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ariyasom Villa
Bangkok

A lovely oasis in the middle of bustling Bangkok, Ariyasom Villa is a beautiful, quiet property with lush greenery, a nice swimming pool, really nice rooms, and excellent service. The restaurant is also very good, with a vegetarian focus. Breakfast was a highlight; homemade bread and muffins accompanied delicious Thai food. Location also good, close to the skytrain (if interested).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Chiang Mai by tuk tuk
Explore Chiang Mai by tuk tuk
Chiang Mai

It was a wonderful way to end our stay in Chiang Mai. We saw another beautiful temple, which was peacefully quiet in the morning when we went, and then we visited a food market, which I loved. The visit was made all the better by our wonderful guide, Mona, who patiently explained Thai history and Buddhism to us.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Khantoke Dinner
Traditional Khantoke Dinner
Chiang Mai

It was really nice to learn more about the Lanna culture, and to meet the family who provided the meal. It felt very authentic, which we appreciated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lantern Festival with local guide
Lantern Festival with local guide
Chiang Mai

We explored Chaing Mai a little saw the huge parade for Loy Krathong, and then drove outside the city to launch a lantern. It was a beautiful and memorable experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

Highly recommend! We loved going to the market to get the food to prepare, and then we spent several hours cooking five different courses. We loved learning about the ingredients and preparations, and then we loved eating what we'd prepared. Absolutely wonderful day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Krathong Theme Dinner at the hotel
Krathong Theme Dinner at the hotel
Chiang Mai

I really think the name of this needs to be changed. Compulsory suggests it's mandatory. Really, it was a "complimentary" - i.e., the dinner was included for all guests. And it was excellent! They had a delicious buffet, entertainment, krathongs to put in the river, someone to show us how to make the krathongs. It was truly a gala evening and a joy to attend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Monk Blessing at Doi Suthep
Afternoon Monk Blessing at Doi Suthep
Chiang Mai

This was one of the best activities we did. Amazing to be at the temple before sunrise, with no crowds at all, so we were able to appreciate the beauty and serenity of the temple. Watching the sunrise was beautiful too, and then being blessed by the monks is something I'll always remember. This is a must-do activity for anyone up for an early start to the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Anantara Golden Triangle - Day of Exploration and Relaxation
Anantara Golden Triangle - Day of Exploration and Relaxation
Chiang Rai

The property is spectacular, and what a privilege it was to spend time with the elephants. We signed up for two activities: 1) Walking with Elephants 2) Boat trip on Mekong River Walking with the elephants was moving and beautiful - I highly recommend it for any visitors. I don't think I'd recommend the Mekong River ride, however. We were on a boat with a captain who spoke no English, so we learned nothing except that we could see Myannmar, Thailand, and Laos from the boat. I would have liked to learn more about the Golden Triangle generally, and wasn't able to from this excursion. Instead, I'd recommend your guests sign up for a spa treatment instead. They have a beautiful spa which would be a much better choice than the river boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Great experience! Great food and fun exploring the city at night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

They were a bit touristy, but still really fun to see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

The Golden Palace and Wat Phraw Kaew were both spectactular.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bang Krachao Cycling Tour
Half Day Bang Krachao Cycling Tour
Bangkok

Loved the cycling and seeing the Bang Krachao area - a great way to get energized on our first day in Bangkok. Rating a 3 instead of 5 only because the guide didn't speak English, so our Exotic Voyages guide (Ms. Oh) was forced to come with us. Ms. Oh does not like cycling and ended up falling and hurting herself. In the future, it would be ideal for the guide to speak English to prevent an accident like this. Besides this, however, the ride was beautiful and relaxing and a wonderful introduction to Bangkok.

Quality of Experience
Food
Loved stopping along the way for local food
Guides, Drivers and Staff
As described above
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Dec 10, 2023

Dear Lorraine,
Thank you very much for your brilliant feedback which helps me and my team a lot in improving ourselves and do better in the future.
It was our pleasure to accompany you this time, and I hope to have a chance to welcome you to Vietnam in the next trip.
From Exotic Voyages team with thanks!

Our Thailand journey was truly incredible!
Thailand | Nov 2 - Nov 18, 2023

Silvia
Silvia B.
Belgium | Reviewed on Nov 30, 2023
Our Thailand journey was truly incredible! I'm unsure where to begin in expressing what a wonderful experience it turned out to be. Lacey played an exceptional role, making our trip special from the planning stage to our time in the country. She demonstrated professionalism, an understanding of personal preferences, and constant availability for support. Although it was my first time using KimKim and I was initially skeptical about managing everything online without personal interaction,... Read more

Our Thailand journey was truly incredible! I'm unsure where to begin in expressing what a wonderful experience it turned out to be. Lacey played an exceptional role, making our trip special from the planning stage to our time in the country. She demonstrated professionalism, an understanding of personal preferences, and constant availability for support.

Although it was my first time using KimKim and I was initially skeptical about managing everything online without personal interaction, everything proceeded so smoothly that I am certain I will use it again in the future!

Our trip was tailored to meet both my husband's and my preferences, featuring a diverse range of activities throughout our stay. The activity pace struck a perfect balance—providing ample opportunities for enjoyment without becoming overwhelming. We received a comprehensive information package before our arrival, ensuring everything was crystal clear. We encountered no issues and always felt well taken care of, which was especially appreciated given the exhaustion from the past couple of months.

In addition to the fantastic excursions, we were fortunate to meet Toto, our local guide for almost a week. Toto undoubtedly stands out as one of the highlights of our trip! Traveling with him felt like exploring with a local friend, and we genuinely hope to reunite with him soon. His vibrant and considerate nature ensures you have the best possible local experience.

All in all, this was our most memorable trip ever! Thailand is a phenomenal country, and Lacey played a pivotal role in enabling us to savor every moment to the fullest.

Hotel Reviews
Devasom Khao Lak Beach Resort & Villas
Phang Nga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thai Akara - Lanna Boutique Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galleria 10 Sukhumvit Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Day Trekking in National Park, Lahu Village & Bamboo Rafting Private Tour
A Day Trekking in National Park, Lahu Village & Bamboo Rafting Private Tour
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok - Erawan Waterfall - River Kwai Float House
Bangkok - Erawan Waterfall - River Kwai Float House
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Surin Island Joining Tour by Speedboat
Surin Island Joining Tour by Speedboat
Khao Lak

The Island is very nice and all in all we appreciated the day trip. However, it was with a very big group and especially in the way there, with high waves, we were all crunched against each other. I could barely move my legs for +1hour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Baan Chang Elephant Park - Half day joining tour
Baan Chang Elephant Park - Half day joining tour
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bang Krachao Cycling Tour
Half Day Bang Krachao Cycling Tour
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wat Umong & monk blessing
Wat Umong & monk blessing
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Railway market & Amphawa floating market
Railway market & Amphawa floating market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Devasom Khao Lak - Romantic dinner for two
Devasom Khao Lak - Romantic dinner for two
Khao Lak
Quality of Experience
Food
Guides, Drivers and Staff
Transport
OFFROAD Safari – Full Day Joining Trip
OFFROAD Safari – Full Day Joining Trip
Khao Lak
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kanchanaburi - Ayutthaya sightseeing - night train to Chiang Mai
Kanchanaburi - Ayutthaya sightseeing - night train to Chiang Mai
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Dec 01, 2023

Dear Silvia,
Thank you so much for your detailed feedback, which helps me and my team a lot in improving ourselves and do better in the future.
It was our pleasure to accompany you this time, and I hope to have a chance to welcome you to Vietnam in the next trip.
From Exotic Voyages team with thanks!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.