Kimkim Trip Reviews for Thailand

4.8
Based on 264 ratings
Read 264 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We enjoyed our travel with KimKim as we explo...
Thailand | Nov 18 - Nov 23, 2024

Damacia
Damacia W.
Dallas, TX | Reviewed on Dec 03, 2024
We enjoyed our travel with KimKim as we explored the temples tour, the markets in town, the floating market and the railroad market.We did Bangkok for a few days and Phuket the remainder of our time, where we visited phi phi island , an elephant adventure and booked a dinner in the sky. The staff made sure our needs were met and did every thing they could to make the trip fun and memorable. We appreciate your time and dedication on our vacation. Thank you! Read more

We enjoyed our travel with KimKim as we explored the temples tour, the markets in town, the floating market and the railroad market.We did Bangkok for a few days and Phuket the remainder of our time, where we visited phi phi island , an elephant adventure and booked a dinner in the sky. The staff made sure our needs were met and did every thing they could to make the trip fun and memorable. We appreciate your time and dedication on our vacation. Thank you!

Hotel Reviews
Kalima Resort & Spa Phuket
Phuket

I loved the view from the resort and the food was delicious !

Authenticity & Character
The room we booked had a beautiful ocean view and it had an infinity pool
Location
It was away from the main roads, very quiet!
Staff
Very nice staff and friendly
Cleanliness & Comfort
Very clean!
Shan Villas Sukhumvit
Bangkok

This hotel was very beautiful!

Authenticity & Character
It was very aesthetically pleasing
Location
Private area away from the busy roads
Staff
Very friendly and helpful
Cleanliness & Comfort
Clean and spotless
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Thailand | Replied on Dec 05, 2024
Dear Damacia, Greetings from Ada.Thank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed your travel experience with me and our team and had such a memorable time exploring the temples, markets, and beautiful attractions in Bangkok and Phuket. The adventures you embarked on, from visiting Phi Phi Island to the unique dinner in the sky are all the highlights in Thailand and we're glad our staff could meet your needs and contribute to making your trip fun and... Read more

Dear Damacia,

Greetings from Ada.Thank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed your travel experience with me and our team and had such a memorable time exploring the temples, markets, and beautiful attractions in Bangkok and Phuket.

The adventures you embarked on, from visiting Phi Phi Island to the unique dinner in the sky are all the highlights in Thailand and we're glad our staff could meet your needs and contribute to making your trip fun and memorable.

We also appreciate your kind words about Kalima Resort & Spa Phuket and Shan Villas Sukhumvit. The views and friendly and helpful staff certainly add to the experience!

Thank you once again for your feedback. We hope to welcome you back on another amazing adventure in the future.

Best regards,
Ada

Wonderful family trip to Thailand
Thailand | Nov 4 - Nov 8, 2024

A
Asha M.
Chicago, IL | Reviewed on Dec 01, 2024

Kelly provided us with a great itinerary to cover everything we wanted to see and do. Our local guide was Otto who further helped us explore and understand Thailand and Bangkok during our wonderful visit there.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Dec 07, 2024

Hi Asha,

Thank you so much for your kind words! I’m delighted to hear that the itinerary I created met your expectations and that our guide, Otto, enhanced your experience in Thailand and Bangkok. It’s wonderful to know your trip turned out exactly as you hoped.

I truly appreciate your feedback and look forward to the opportunity to welcome you back on another unforgettable adventure in the future.

Best regards,
Kelly

Brillianly organised and great tour of Thailand
Thailand | Nov 9 - Nov 22, 2024

R
Robert S.
United Kingdom | Reviewed on Nov 29, 2024
I cannot rate highly enough our travel consultant Lacey, she was brilliant in arranging our trip, making recommendations and putting up with our last minute change of plans. We spent two weeks in Thailand visiting Bangkok, River Kwai, Chiang Mai and Khao Lac. It was my wife's first visit to Thailand and she was able to get a varied and interesting experience of the country. The Ariyasom Villa Bangkok. Aksara Hotel in Chiang Mai and the Devasom Hotel in Khao lac were superb... Read more

I cannot rate highly enough our travel consultant Lacey, she was brilliant in arranging our trip, making recommendations and putting up with our last minute change of plans.

We spent two weeks in Thailand visiting Bangkok, River Kwai, Chiang Mai and Khao Lac. It was my wife's first visit to Thailand and she was able to get a varied and interesting experience of the country. The Ariyasom Villa Bangkok. Aksara Hotel in Chiang Mai and the Devasom Hotel in Khao lac were superb recommendations and well worthwhile staying in.
During the trip our guides were informative, knowledgeable funny and great entertainment.
I cannot recommend her and her company enough. Thank you Lacey

Hotel Reviews
Ariyasom Villa
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aksara Heritage
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devasom Khao Lak Beach Resort & Villas
Phang Nga
Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Jao Ping River Cruise - Dinner with wine paring
Jao Ping River Cruise - Dinner with wine paring
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 29, 2024

Dear Robert,
Thank you very much for your wonderful feedback. Your sharing is really helpful for us to improve our products as well as the operational quality. I hope to have a chance to accompany your family in the future trips.
From Exotic Voyages team with thanks!

My friend and I hade the best time in Thailan...
Thailand | Nov 12 - Nov 24, 2024

Joan
Joan K.
Chicago, IL | Reviewed on Nov 25, 2024
My friend and I hade the best time in Thailand, all thanks to a memorable experience from Tina our travel expert.. Tina planned our trip perfectly, by asking what are things we like to see and do.
We moved to Three different locations by plane and not once did we have to worry who was going to pick us up.
Some of our favorite attractions; Bangkok the beautiful temples, and history behind them. Leena our guide was very informative, and gracious.
Ching Mia, we were lucky to take part in a...
Read more

My friend and I hade the best time in Thailand, all thanks to a memorable experience from Tina our travel expert.. Tina planned our trip perfectly, by asking what are things we like to see and do.
We moved to Three different locations by plane and not once did we have to worry who was going to pick us up.
Some of our favorite attractions; Bangkok the beautiful temples, and history behind them. Leena our guide was very informative, and gracious.
Ching Mia, we were lucky to take part in a parade which was just beautiful. The elephant Sanctuary was fun and enjoyable from feeding, and bathing these giant animals was special. We had a wonderful time learning to cook delicious Thai food.
Lastly Phuket and its beautiful beaches were stunning, from the canoe rides done by John Gray tours, amazing. And the snorkeling with some awesome ocean fish.. We finished our stay taking a Thai cooking class, Jim our foodie guide was entertaining, lively and helped us create a delicious meal..

I will certainly reach out to KimKim and Tina for my next adventure. She was always on hand and ready to help whenever needed.

Thank You
Joan from Wisconsin

Hotel Reviews
Katathani Phuket Beach Resort
Phuket

The staff, the beautiful location, and the food all top notch.

Authenticity & Character
The lay out
Location
It was near the night market, The beach and pools were exceptional..
Staff
They were so friendly and helpful..
Cleanliness & Comfort
The room was so spacious. The beach bag and towel lent to us was a added plus feature..
The Quarter Hua Lamphong by UHG
Bangkok

The Quarter Hua Lamphong by UHG was a fine hotel overall, with a great location that allowed us to walk everywhere we wanted. The staff were friendly, but the beds were very hard, with no real mattress, just a box frame. That was the only downside to an otherwise good stay.

Activity Reviews
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai

The Half-Day Eco Elephant Care was amazing. The guide at the sanctuary was hilarious and very informative. We got to be up close with the gentle elephants, feeding them, giving them medicine, and even bathing them. I'd highly recommend this to anyone visiting Thailand.

John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

John Gray's Sea Canoe - Hong by Starlight was one of our favorite activities. It was a long day starting early, with excellent food provided. The nighttime paddle into the caves to release floral arrangement candles was very special and memorable. A truly unique experience.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 26, 2024

Hi Joan,
Thank you so much for such a kind review.
I'm happy you enjoyed the trip and had a good time here.
This makes my day and I'll share this with my team :)
Best,
Tina

Wonderful honeymoon in Thailand
Thailand | Nov 10 - Nov 23, 2024

Julia
Julia v.
Newark, NJ | Reviewed on Nov 25, 2024
We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a... Read more

We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a whole lot as well about Thai culture. It was my first time in Asia and do not speak Thai at all so it was most comforting to be in such good hands with our private guide who handled all on-the-ground logistics for us (payments at the night market, haggling with tuk tuk drivers, communications at restaurants etc.). We will definitely book with Kim Kim again for our next trip to Asia!

Activity Review
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Nov 27, 2024

Dear Julia,

Thank you for taking the time to share your experience with us!
We’re over the moon to hear that you enjoyed your honeymoon in Thailand with your husband ! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you for your kind words about Ron, I will pass it to him.

Thank you again for choosing our company and we hope to see you again in Southeast Asia !
With my best regards,
Dat

The trip was fantastic. Loved all the guides...
Thailand | Nov 1 - Nov 17, 2024

A
Alicyn K.
Denver, CO | Reviewed on Nov 24, 2024
The trip was fantastic. Loved all the guides and experiences. Only issue we had was with timing of events and flights especially as it related to pick up. Read more

The trip was fantastic. Loved all the guides and experiences. Only issue we had was with timing of events and flights especially as it related to pick up.

Hotel Reviews
DusitD2 Samyan Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phka Chan Hotel
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hai An Beach Hotel
Da Nang
Location
Staff
Cleanliness & Comfort
Athena Cruise
Ha Long Bay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceanfront Beach Resort
Phuket
Authenticity & Character
Location
Was a little far from the excursions we had booked
Staff
We originally got the wrong room key and walked in on someone already in the room.
Cleanliness & Comfort
Rex Hanoi Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vietnamese Local Foods Tour
Vietnamese Local Foods Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour!
Hanoi City Tour!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Halong on Cruise!
Halong on Cruise!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner Cruise on Chao Phraya River
Dinner Cruise on Chao Phraya River
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight Cruise at Halong Bay!
Overnight Cruise at Halong Bay!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Ba Na Hills, Golden Bridge, Old French Villas and Flower Garden
A visit to Ba Na Hills, Golden Bridge, Old French Villas and Flower Garden
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Siem Reap!
Welcome to Siem Reap!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Famous Angkor Wat
Exploring the Famous Angkor Wat
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 25, 2024

Hi Alicyn,
Thank you so much for the feedback.
I will share this review with my team from Vietnam as well.
So, we can improve our services for future clients.
Best,
Tina

Mixed Review
Thailand | Nov 4 - Nov 10, 2024

Brenda
Brenda T.
Denver, CO | Reviewed on Nov 22, 2024

The trip was amazing. The local guides were great -- except for the guy who was supposed to pick us up in Bangkok and didn't. After we grabbed a cab we learned we were to meet the pickup at Gate 6 -- the issue is, no one told us this.

This would be one of example of challenging communications between Kelly and us. There were may back and forth conversations about inter-Thailand flights and this example of not communicating to us where we needed to get picked up.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Nov 28, 2024

Dear Brenda,

Greetings from Kelly.Thank you for sharing your feedback. We're so delighted to hear that you enjoyed the trip and found the local guides to be great overall. We sincerely apologize for the miscommunication regarding the pickup in Bangkok and we understand how frustrating that can be. Thank you for bringing this to our attention.

Best wishes,
Kelly

Thailand was AMAZING!
Thailand | Nov 6 - Nov 16, 2024

Cori
Cori A.
Irvine, CA | Reviewed on Nov 20, 2024
Hilda was amazing in assisting us with our travel planning. She was very quick to respond and to provide details for our itinerary and any requests. During our visit to Thailand, we went to Bangkok, Chiang Mai and Phuket. We were connected with 3 different host guides. Our guide, Amy, in Bangkok, was absolutely fantastic and we cannot pay her enough compliments. She was very knowledgeable and genuinely invested in us as her customers. She went above and beyond to make us feel at home... Read more

Hilda was amazing in assisting us with our travel planning. She was very quick to respond and to provide details for our itinerary and any requests.

During our visit to Thailand, we went to Bangkok, Chiang Mai and Phuket. We were connected with 3 different host guides. Our guide, Amy, in Bangkok, was absolutely fantastic and we cannot pay her enough compliments. She was very knowledgeable and genuinely invested in us as her customers. She went above and beyond to make us feel at home in her City! Our highlight in Chiang Mai was our visit to an elephant sanctuary! We finished our trip with a visit to Phuket. We loved the beaches and had a great visit to some of the nearby National Parks!

Hotel Reviews
Riva Surya Bangkok
Bangkok

We loved this hotel and the location was perfect! The staff was amazing at the hotel. The location is right on the river and has a beautiful view! We loved our room and they have a really nice pool on the property! Highly recommend this location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thavorn Beach Village Resort & Spa
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hilda Yang
Hilda
Hilda Yang
Local specialist in Thailand | Replied on Nov 28, 2024
Dear Cori, Hope you are doing great.Thank you so much for your wonderful review.I am thrilled to hear that I was able to assist you effectively with your travel planning and that the itinerary met your expectations. It sounds like you had an amazing time in Thailand, and we're delighted that your guide, Amy, made such a positive impression on you in Bangkok. It's fantastic to know that she was knowledgeable and went the extra mile to ensure you felt welcome in her city. Visiting the... Read more

Dear Cori,

Hope you are doing great.Thank you so much for your wonderful review.I am thrilled to hear that I was able to assist you effectively with your travel planning and that the itinerary met your expectations. It sounds like you had an amazing time in Thailand, and we're delighted that your guide, Amy, made such a positive impression on you in Bangkok. It's fantastic to know that she was knowledgeable and went the extra mile to ensure you felt welcome in her city.

Visiting the elephant sanctuary in Chiang Mai is a truly memorable experience, and we're glad you enjoyed the beautiful beaches and national parks in Phuket. Your kind words motivate us to keep delivering excellent service. We hope to help you with your future travels.

All the best,
Hilda

Jeab put together a great plan for my trip, a...
Thailand | Nov 14 - Nov 19, 2024

A
alexandra s.
Los Angeles, CA | Reviewed on Nov 20, 2024
Jeab put together a great plan for my trip, and always responded quickly if I had a question. I would absolutely reccomend her to any other travelers. Read more

Jeab put together a great plan for my trip, and always responded quickly if I had a question. I would absolutely reccomend her to any other travelers.

Hotel Reviews
Panphuree Residence (SHA Extra Plus)
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Krabi La Playa Resort
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
DusitD2 Samyan Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Thailand | Replied on Nov 24, 2024
Thank you so much for your kind words and for taking the time to share your feedback, Alex! I’m thrilled to hear that you were happy with the trip plan and the service I provided. It was a pleasure working with you to create your travel experience, and I’m glad everything went smoothly. I also appreciate your detailed hotel reviews. It helps me a lot in ensuring that future clients have the best options available. If you ever need help planning another trip or have any other questions, feel... Read more

Thank you so much for your kind words and for taking the time to share your feedback, Alex! I’m thrilled to hear that you were happy with the trip plan and the service I provided. It was a pleasure working with you to create your travel experience, and I’m glad everything went smoothly.

I also appreciate your detailed hotel reviews. It helps me a lot in ensuring that future clients have the best options available.

If you ever need help planning another trip or have any other questions, feel free to reach out anytime. I’d love to assist you again in the future.

Thanks again, and safe travels!

Best wishes,
Jeab

Thailand from City to Nature for Chip's Group
Thailand | Oct 22 - Oct 29, 2024

C
Chip K.
Waikoloa Village, HI | Reviewed on Nov 20, 2024
Attn: Ashley
Hi Ashley: We just got back a few days ago from our continued trip from Thailand. Our visit to Bangkok and Phukett were wonderful. Our guide Chai was a very nice man along with his driver. We have a few suggestions to make but overall it was a good trip.
1. Chai was very kind and informative but we have had other tour guides on previous trips that were a little more informed, maybe more in depth. Also his english was a bit limited so at times hard to understand.
2. Due...
Read more

Attn: Ashley
Hi Ashley: We just got back a few days ago from our continued trip from Thailand. Our visit to Bangkok and Phukett were wonderful. Our guide Chai was a very nice man along with his driver. We have a few suggestions to make but overall it was a good trip.
1. Chai was very kind and informative but we have had other tour guides on previous trips that were a little more informed, maybe more in depth. Also his english was a bit limited so at times hard to understand.
2. Due to the traffic in Bangkok it does take a long time to arrive at tour sights. I feel this should be taken more into consideration when planning tours. For example we went to the temple (Friday ) and then came back to our hotel only to find out we had to go back in the same direction later that day to experience Chinatown. It took us 2 hours to get to Chinatown and then 1 hour there and 1 1/2 hours back. Also our "foodie tour" of Chinatown was nothing. Chai just walked with us and didn't seem to have a plan. Plus we paid for all our food which was to be included in the tour price. It was a frustrating day and tour.

Our expenses that we thought were included were Chinatown at $30.00 for food and the taxi we took from Phuket to our hotel was $30.00

The other issue I'm having is that The NaNirand Romantic Hotel has charged my credit card for $700.00 for a no show reservation. I had made my own reservation #BB24060316213178 for the hotel but cancelled by email on August 14th, 2024 when we decided to use your services. I think they are confused with your reservation for us which I hope you cancelled when we had to make the change to Phuket. Please take care of this situation as soon as possible.

Thank you again for your assistance.
Kim Kurzeka

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 26, 2024
Dear Chip and Kim, Thank you so much for your thoughtful feedback! I’m happy to hear you enjoyed your time in Bangkok and Phuket, and that Chai and his driver were kind and helpful. I also appreciate your suggestions for Chai. As we have discussed after your trip, we’ll work on improving both communication and guide training to enhance the experience.
Due to the unfavorable weather in Bangkok with flooding, I understand it affected our tour by night with the traffic congestion. I will make...
Read more

Dear Chip and Kim,

Thank you so much for your thoughtful feedback! I’m happy to hear you enjoyed your time in Bangkok and Phuket, and that Chai and his driver were kind and helpful. I also appreciate your suggestions for Chai. As we have discussed after your trip, we’ll work on improving both communication and guide training to enhance the experience.
Due to the unfavorable weather in Bangkok with flooding, I understand it affected our tour by night with the traffic congestion. I will make sure to better account for traffic in the future and adjust itineraries accordingly to minimize unnecessary travel time.
Regarding the hotel charge, as we all sorted out, a mix-up with the reservation caused this. Feel free to let me know if you need any further assistance.

Thank you again for your valuable feedback, Kim. We truly appreciate your input and will use it to make sure future trips are even better. If you need any further assistance or have more questions, please don’t hesitate to reach out.

Best wishes,
Ashley

Our trip was fun, although we found communica...
Thailand | Nov 4 - Nov 10, 2024

Allyn
Allyn F.
Atlanta, GA | Reviewed on Nov 19, 2024
Our trip was fun, although we found communication with Kelly to be challenging. Read more

Our trip was fun, although we found communication with Kelly to be challenging.

Hotel Reviews
Chatrium Hotel Riverside Bangkok
Bangkok
Authenticity & Character
Location
too far to planned excursions
Staff
Cleanliness & Comfort
Hotel Indigo Phuket Patong
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Night Food tour with Tuk Tuk
Private Night Food tour with Tuk Tuk
Bangkok

This was not a "food tour"....we simply stopped at one restaurant. Would have liked exposure to more.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Nov 24, 2024

Dear Allyn,

Greeting from Kelly.

Thank you for your thoughtful review. I'm delighted to hear that you enjoyed your trip. I sincerely apologize for the communication challenges and any inconvenience they caused. I greatly appreciate your patience and understanding. Your prompt feedback regarding the limited dining options is invaluable to us. We always strive to provide a diverse food experience, and your comments will help us understand what was happening and what needs to be improved. Thank you once again for sharing your thoughts.

Warm regards,
Kelly

Amazing Trip for 12
Thailand | Nov 1 - Nov 17, 2024

Bradley
Bradley E.
Denver, CO | Reviewed on Nov 19, 2024

We booked our trip as a Group of 12 and had an amazing time!!! Thank you!

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 20, 2024

Hi Bradley,
Thank you so much for the feedback.
This is very kind of you and hope to see you again!
Best,
Tina

Hi, Are trip to Thailand was amazing! The ac...
Thailand | Oct 28 - Nov 15, 2024

Debra
Debra B.
Los Angeles, CA | Reviewed on Nov 19, 2024
Hi,
Are trip to Thailand was amazing! The accommodations were nice. Are two favorite were the Krabi Sunset Cruises with Michael and his team and also the Elephant sanctuary. We wish we were told to bring a bathing suit and a change of clothes to get in the river with the elephants so we were disappointed about this. So please let future clients know.
Are tour guides Norre for Bangkok and Mur for the food tasting were fabulous and very knowledgeable.
Are Vietnam trip started off a...
Read more

Hi,
Are trip to Thailand was amazing! The accommodations were nice. Are two favorite were the Krabi Sunset Cruises with Michael and his team and also the Elephant sanctuary. We wish we were told to bring a bathing suit and a change of clothes to get in the river with the elephants so we were disappointed about this. So please let future clients know.
Are tour guides Norre for Bangkok and Mur for the food tasting were fabulous and very knowledgeable.
Are Vietnam trip started off a little rocky but ended being great. Queen in Hoi An and Sarah in Hanoi were wonderful as well. The Athena cruise ship was amazing. The staff Mr Ha, Mr Tim, Ms Joey, Mr Kelvin, Mr Thor and Ms Megan for are day trip went above and beyond and were exceptional as was the entire staff.
Thank you all so much,
Debra Ball

Hotel Reviews
Rex Hanoi Hotel

The staff and the hotel accommodations was fabulous here! Highly recommend!

Authenticity & Character
Location
Centrally located
Staff
Cleanliness & Comfort
Ao Nang Villa Resort
Krabi

The hotel location, staff with the best patio and overlooking the ocean was great. The hotel bathrooms were not the cleanest and needs some updating.

Authenticity & Character
Location
Staff
The front desk and servers were outstanding
Cleanliness & Comfort
Bathrooms need some updating
Activity Reviews
True Taste of Chiang Mai with Evening Foodie Tour
True Taste of Chiang Mai with Evening Foodie Tour
Chiang Mai

Mur was a wonderful guide with the food tasting! Highly recommend him.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok by local transfers and temples visit
Bangkok by local transfers and temples visit
Bangkok

Norre was a excellent guide and very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai

We loved the elephant tour but were not told to bring bathing suits and a change of clothes so we missed out on this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
5 Islands Sunset Cruise with Kayaking and Swimming in Bio-luminescence!
Thailand

Michael and his crew were incredible! Probably the highlight of our trip. Food was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Phi Phi island and Bamboo island by speedboat!
Day trip to Phi Phi island and Bamboo island by speedboat!
Thailand

Beautiful but too crowded

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Norre was excellent
Transport
Bana Hill Tour
Bana Hill Tour
Hoi An

Queen was a very fun guide. We really enjoyed her.

Quality of Experience
Guides, Drivers and Staff
Transport
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Ha Long Bay

Mr Ha, Mr Tim and staff were incredible! Thank you to Ms Joey, Mr Kelvin ,Mr Thor and Ms Megan

Quality of Experience
Food
The food was outstanding! The chef made everything look like a piece of art!
Guides, Drivers and Staff
Transport
A Visit to Limestone Caves and Mountains in Ninh Binh
A Visit to Limestone Caves and Mountains in Ninh Binh
Hanoi

Our guide Sarah was fabulous and made the tour fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi City Tour with Food Tasting!
Hanoi City Tour with Food Tasting!
Vietnam

Sarah was fabulous!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 20, 2024

Hi Debra,
Thank you so much for the lovely feedback.
I'm happy that you enjoy most part of the trip.
Hope to see you again!
Best,
Tina

Ada was Amazing always helping us , Making su...
Thailand | Sep 23 - Oct 6, 2024

Catherine
Catherine M.
San Jose, CA | Reviewed on Nov 05, 2024

Ada was Amazing always helping us , Making sure every excursion we had we were reminded what we needed to take , time to be picked up! It was the best experience

Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Thailand | Replied on Dec 05, 2024

Dear Catherine,

Hope you are doing great. Thank you so much for your kind words. We’re delighted to hear that our service made your experience truly memorable. We look forward to welcoming you back for more amazing excursions in the future.

Best regards,
Ada

Tina was exceptional! Everything for our tri...
Thailand | Oct 13 - Oct 25, 2024

Alyssa
Alyssa C.
Chicago, IL | Reviewed on Nov 03, 2024
Tina was exceptional! Everything for our trip was so well organized, curated, and high end as expected. We had amazing excursions we would have never thought to book ourselves and boutique beautiful resorts. We could not be happier with the service and every part of our vacation. We are forever thankful to Tina and the KimKim team!! Read more

Tina was exceptional! Everything for our trip was so well organized, curated, and high end as expected. We had amazing excursions we would have never thought to book ourselves and boutique beautiful resorts. We could not be happier with the service and every part of our vacation. We are forever thankful to Tina and the KimKim team!!

Hotel Reviews
The Salil Hotel Riverside Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
TreeHouse Villas Villas Koh Yao Noi Luxury Beach Resort
Thailand

Beautiful, private, luxury resort perfect for couples wanting romance! Loved this part of our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Naka Phuket
Phuket
Authenticity & Character
Location
It is a bit out of town, but that is why it is private.
Staff
Cleanliness & Comfort
Elephant Hills Camp
Khao Sok

Amazing experience! Perfect blend of excursions and luxury camping with relaxation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok

Ton our tour guide really took care of us and made this a special experience.

Quality of Experience
Guides, Drivers and Staff
Transport
3 Day Jungle Lake Safari - Day 1
3 Day Jungle Lake Safari - Day 1
Khao Sok National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Romantic BBQ at the Beach!
Romantic BBQ at the Beach!
Ko Yao Noi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
3 Day Jungle Lake Safari - Day 2
3 Day Jungle Lake Safari - Day 2
Khao Sok National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
3 Day Jungle Lake Safari - Day 3
3 Day Jungle Lake Safari - Day 3
Khao Sok National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 04, 2024

Hi Alyssa,
Thank you so much for such a lovely feedback :)
I'm very happy to hear that you had a great time.
Hope to see you and Aaron again ^^
Best,
Tina

Once in a lifetime trip to Thailand was a blast.
Thailand | Oct 15 - Oct 25, 2024

Thomas F
Thomas F M.
Ashburn, VA | Reviewed on Oct 31, 2024
We had a terrific time traveling and everything went smooth and organized. Lacey couldn't have been more helpful! The local guides, transfer staff and drivers were also great. We really enjoyed the mini trips during the vacation too! The sightseeing, food, temples, palaces, parks and people were great to see and visit. The hotel selection was perfect and fit our styles well.
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun....
Read more

We had a terrific time traveling and everything went smooth and organized. Lacey couldn't have been more helpful! The local guides, transfer staff and drivers were also great. We really enjoyed the mini trips during the vacation too! The sightseeing, food, temples, palaces, parks and people were great to see and visit. The hotel selection was perfect and fit our styles well.
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun. Bathing with the elephants was great but a bit too long of a day. One mention, the trip to the national park was very physical, we enjoyed the visit but one of us did not take the walk through the park, just a bit too much.

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 01, 2024

Dear Thomas,
Thank you very much for your wonderful feedback. This is really helpful for us to improve our service and products for the future guests. And your fantastic experience in Thailand is a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi next trips.
From Exotic Voyages team with thanks!

Our trip to Thailand
Thailand | Oct 12 - Oct 18, 2024

S
Shideh S.
Australia | Reviewed on Oct 24, 2024

Our guide in Bangkok (Julie) was great. She gave a 100% and was well prepared and attentive. Also, our driver in Bangkok (Ont) was great! Very helpful and well mannered. My thanks to both of them and I wish them the best.
As for Phuket, we never saw or heard from our guide (Jeffory). Some young lady with a private car picked us up from the airport and had no idea about our hotel booking, etc. Jeffory needs to get his act together! I would have at least sent a welcome message and an appology if I were in his place.

Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Oct 30, 2024

Dear Shideh,

Greetings from Kelly.Thank you for taking the time to share your feedback. We're thrilled to hear that Julie and Ont provided such excellent service in Bangkok. We'll be sure to pass on your kind words to them.

However, we sincerely apologize for the experience you had in Phuket with Jeffory. We appreciate you bringing this to our attention. We will follow up on this matter to ensure our guests have a much better experience in the future.

Thank you again for your feedback, and we hope to welcome you back for another trip.

Warm regards from Asia,
Kelly

Easiest trip I ever planned thanks to Kelly !
Thailand | Oct 7 - Oct 15, 2024

Jim
Jim M.
Atlanta, GA | Reviewed on Oct 19, 2024
This was the easiest trip I ever planned and every part of it unfolded exactly as expected. No surprises, no disappointments and no hidden expenses. Kelly was the key. No matter how many changes I requested or tips and suggestions I asked for, she always came through with quality and precise answers. There was NO stress on this trip despite a 4 yr old traveler, 3 hotels, flights to the beach and shuttles to arrange. Our guide Nick in Bangkok was professional and made the tours feel “new” to... Read more

This was the easiest trip I ever planned and every part of it unfolded exactly as expected. No surprises, no disappointments and no hidden expenses. Kelly was the key. No matter how many changes I requested or tips and suggestions I asked for, she always came through with quality and precise answers. There was NO stress on this trip despite a 4 yr old traveler, 3 hotels, flights to the beach and shuttles to arrange. Our guide Nick in Bangkok was professional and made the tours feel “new” to us, even though he may have done them hundreds of times. He had good suggestions for breaks and lunch and my favorite was the temple tour and the “ sleeping Buddah” . The railroad market was also unique and exciting. But without the “cog in the wheel”
( Kelly) nothing would have come together as smooth and effortless as this vacation did. Many thanks , Kelly. I feel I’ve made a friend for life with you and any trips to Asia in the future will definitely include you as the “ specialist “. Highly recommended company and if it’s Thailand you’re interested in, you want Kelly on your team. 🙏🙌🌹

Hotel Reviews
Maitria Hotel Sukhumvit 18
Bankok

Good location for walking to shop and many restaurants in the area. The employees were friendly and professional and we loved the pool on the roof too. A comfortable stay with no problems .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amaranth Suvarnabhumi Hotel
Bangkok

We only had one night here but surprisingly for an airport location, this was a classy hotel . We didn’t have much time here but what we experienced was excellent. We had a great dinner and drinks in the hotel restaurant and the room was quiet and clean and had all we needed. The airport shuttle was a big bonus and they ran on time and we arrived in plenty of time for our flights. Highly recommended it , especially if you’re flying out the next day .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Premier Bangtao Beach Resort & Spa
Phuket

This is a swimmers paradise with 3 pools and the beach. The room was clean and comfortable. The breakfast buffet was unbeatable and we chose to walk the beach at night to the various restaurants on the beach adjoining the property. The front desk was exceptional and helped us print boarding passes and change money. There’s a small 7-11 store across the street for room snacks as well as a pharmacy which I needed . Thai massage is a by the pool too. We only spent 2 nights so it was perfect for our needs, if you’re looking for nightlife , you may want something closer to town. Beautiful views and clean property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Oct 21, 2024

Dear Jim,

Thank you so much for your kind words! We're thrilled to hear that your trip was so seamless and enjoyable. It's my great pleasure to assist you every step of the way and make your experience stress-free. We're also glad you enjoyed the tours with Nick and found the unique sights like the sleeping Buddha and the railroad market to be highlights of your journey. Your recommendation means the world to us, and we look forward to helping you plan future adventures in Asia. Thank you again for choosing us, and we can’t wait to assist you on your next trip 🌟.

Warm regards,
Kelly

Our favorite activity was the day spent st Ch...
Thailand | Oct 11 - Oct 17, 2024

Eric
Eric D.
Trinidad, CO | Reviewed on Oct 18, 2024
Our favorite activity was the day spent st Chai Lai Orchid. Our guide Robert was phenomenal. The interaction with elephants was more than expected. The Chiang Mai tour with Marty was a learning experience. Marty answered all questions with good detail. Once in Phuket the trip to Phi Phi Island was very memorable and exciting Toy was great and treated us special. He always called us by name and made sure we were taken care of. The cooking class with Jim was a lot of fun, the best... Read more

Our favorite activity was the day spent st Chai Lai Orchid. Our guide Robert was phenomenal. The interaction with elephants was more than expected. The Chiang Mai tour with Marty was a learning experience. Marty answered all questions with good detail. Once in Phuket the trip to Phi Phi Island was very memorable and exciting Toy was great and treated us special. He always called us by name and made sure we were taken care of. The cooking class with Jim was a lot of fun, the best food we had on our trip.

Hotel Reviews
Oceanfront Beach Resort
Phuket

Great location and service. Everyone was ready to help at all times.

Authenticity & Character
Personal care by staff
Location
Close to Phatong beach
Staff
Friendly and helpful
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Close to the markets, but quiet

Authenticity & Character
Very nice, quiet area but close to action
Location
Close to markets
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Elephant Jungle Expedition at Chai Lai Orchid Ecolodge!
Chiang Mai

Amazing Amazing and Amazing

Quality of Experience
Food
Guides, Drivers and Staff
Robert, the guide, helped to make it memorable
Transport
Traditional Thai Cooking Class with Market Tour!
Traditional Thai Cooking Class with Market Tour!
Phuket

Learned a lot about Thai cooking. Some of the best food we had. Jim was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai

Beautiful country, an eye opener.

Quality of Experience
Guides, Drivers and Staff
Marty was great, the driver was exceptional.
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket

Very beautiful, a must. Only suggestion is that on the last stop encourage guests to not snorkel. Shallow water with a lot of coral an sea urchins.

Quality of Experience
Snorkeling
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Oct 24, 2024

Hi Eric,
Thank you so much for taking the time for this kind feedback.
I'm really appreciate it and happy that you had a good time :)
Hope to see you again in Thailand!
Best,
Tina

Mint was quick to take action to rebook outin...
Thailand | Aug 17 - Sep 4, 2024

Jan
Jan W.
The Villages, FL | Reviewed on Sep 05, 2024
Mint was quick to take action to rebook outings and adjust hotel stay when a typhoon resulted in our flight being cancelled at the last minute. We stayed with family in a remote area of Thailand. On the day we transferred from this remote area to Bangkok, Mint found Wildlife Friends Foundation Thailand where our family, including 6 grandchildren between 2-12 enjoyed seeing tigers, gibbons, and feeding elephants. The lunch buffet included with the tour was outstanding. It was good knowing we... Read more

Mint was quick to take action to rebook outings and adjust hotel stay when a typhoon resulted in our flight being cancelled at the last minute. We stayed with family in a remote area of Thailand. On the day we transferred from this remote area to Bangkok, Mint found Wildlife Friends Foundation Thailand where our family, including 6 grandchildren between 2-12 enjoyed seeing tigers, gibbons, and feeding elephants. The lunch buffet included with the tour was outstanding. It was good knowing we were supporting an organization that helps abused animals. The best part of going to the floating market was that we took a longboat tour to the floating market along a narrow canal that backed up to local’s homes. The Peking duck spring rolls in Bangkok’s Chinatown were delicious. This street food was provided by a fancy hotel vendor. We stayed at the beautiful Anantara Riverside Bangkok Resort. The Manohra dinner cruise departs from the pier located at the Anantara hotel. The dinner cruise was enjoyable. When I inquired about discounts while on the cruise, staff gave us a Buy One Get One Free coupon at one of the Anantara bars. The extensive breakfast buffet at the Anantara Hotel was out of this world. The pool area is beautiful and the free gym was well appointed. Mint arranged for guides and drivers that arrived promptly. Mint was quick to respond to questions on What’s App and coordinated activities well. She was flexible in adjusting activities as the need arose. We enjoyed having a hotel near the night market in Hua Hin.

Local specialist: Mint Pham
Mint
Mint Pham
Local specialist in Thailand | Replied on Sep 05, 2024

Hi Janice!
Thank you so much for taking the time to give such lovely feedback. I'm thrilled to hear that you had an amazing time with your family in Thailand. Once again, thank you, and I can't wait to have the opportunity to serve you again!
Best wishes,
Mint

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.