Kimkim Trip Reviews for Vietnam

From the very beginning, Dat was very helpful, knowledgeable and quick to respond. We made a few interactions to make sure that we were planning the trip that we dreamed of, total of three weeks. Changing the hotels, changing the days of the activity, planning the airport pick-up, planning basically everything for us. He accommodated all our needs and requests.
During the trip everything happened according to the expectations. Every activity was as expected and sharp on time.
We had a small hiccup and Dat quickly addressed the situation so we could enjoy our time.
Overall, the whole experience was very good, we liked the platform, we liked Dat.

Hotel Reviews

Salinda Resort Phu Quoc Island

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pistachio Hotel Sapa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel des Arts Saigon - MGallery Collection

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Laluna Hoi An Riverside Hotel & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Pandora Cruises

Hai Phong

It was ok. The ship needs a little bit of maintenance. The food was ok, nothing special.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Quảng Nam

The laundry needs improvement. But other then that five stars.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walk To The Love Waterfall And Heaven Gate

Sapa

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Ba Vi Countryside & Cooking Class

Hanoi

The cooking class if very shallow. We were expecting some more in depth. We basically build the spring rolls.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Saigon after dark night food tour

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cu Chi Tunnels & Ho Chi Minh City Tour

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Romantic Dining on Bamboo Raft (N)

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cam Thanh Fishing Village Tour & Basket Boat Ride

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Sightseeing and Food Tour

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Black Hmong Villages of Sa Xeng & Sau Chua

Sapa

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking To The Ethnic Villages - Y Linh Ho - Lao Chai - Ta Van

Sapa

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lu And Tam Coc Exploration

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ashley did a fantastic job planning our trip and customizing it to align with our needs and interests. On the trip itself, we loved having private transfers everywhere we went - it made the entire process so easy and stress-free. We especially loved our guide in Vietnam. For more experienced travelers like ourselves, I would recommend scheduling more self-guided days than you think you need. By the end of the trip, we were eager to explore on our own more without guides. Overall, we were very happy with our KimKim experience.

Hotel Reviews

Eastin Grand Hotel Sathorn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rimping Village Chiang Mai

Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Pandora Cruises

Hai Phong

Cruise ship rooms were in poor shape and food was mediocre. Activities on-board were just okay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hidden Charm Ninh Binh

Ninh Thang, Hoa Lu, Ninh Binh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Soleil Hanoi Boutique Hotel

Hanoi

Great service! Rooms were a bit small.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room was a bit small

Activity Reviews

Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore The Beauty of Hanoi - Full Day Sightseeing

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full day elephant care at Baan Chang Elephant Park - Join group tour

Chiang Mai

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

This was one of our favorite parts of the trip! Our guide Jade did an amazing job.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Chiang Mai Leisure day

Chiang Mai

Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok City tour with Join local Ferry Public cross Chao Phraya river

Bangkok

Chiang Mai full-day city tour by KT

Chiang Mai

We enjoyed seeing the temples and market but didn't care for the local factory tours.

Quality of Experience

Guides, Drivers and Staff

Transport

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This has been a special and an amazing way to spend our honeymoon. Everything went so smoothly and was so easy.

Our favourites:
- We loved Hoi An, the old city was so special and loved cycling around it. The hotel was also superb - the best one we stayed in.
- All the trips and tours were great but Ms An definitely stuck out and she was wonderful.
- The vespa food tour in Ho Chi Min was brilliant, we really tried some different foods and Vic & Whiner were very funny and joined us for our meals which made the experience so much better.
- Mekong Delta has been incredible, we've learnt so much & Mr Duc was superb. He is a very funny man and the next tour group is lucky to have him. We did ask him to come to Cambodia with us haha.

Overall we're extremely happy with everything on our trip and Ashley did a fantastic job pulling everything together for us so perfectly, we would thoroughly recommend it to friends and family.

Doris Bùi is an incredible travel consultant. We changed our plans several times and nothing was too hard for her. She worked within our budget and offered alternatives when we needed to change plans. She even met us on our first day and surprised us with a lovely gift. Her organisation skills are fantastic, she checked in with us all the time and arranged wonderful guides and drivers for us.

Thank you Doris! You’ve been amazing and gone over and above with our travel plans.

Hotel Reviews

Thanh Lich Royal Boutique Hotel

Authenticity & Character

Location

Staff

Really friendly and knowledgeable reception staff, in particular Hoai and Huong. Also restaurant staff were great, in particular Hang. Thank you

Cleanliness & Comfort

Swan Cruise

Great hospitality, very clean, food fantastic and scenery was stunning. Our host Mike was fun and interactive.

Authenticity & Character

Small and personal

Location

Staff

Cleanliness & Comfort

Tam Coc Dibi Villa

Authenticity & Character

Building works next doors disturbed the peace. Ended at 6pm

Location

Staff

We had to leave before breakfast and the staff prepared us something to take with us

Cleanliness & Comfort

Building works next doors are disruptive

Activity Reviews

Ninh Binh - Lan Ha Bay Cruise - Overnight on Cruise

Ha Long Bay

Such stunning scenery apart from the hazy skies that are prevalent in winter. We went to a quieter part of the bay so there was a cap on the number of boats in the area. The kayaking was fun and took us to a small beach. We stopped at a cave too which was interesting. It’s a truly outstanding area of natural beauty but there is sadly a lot of rubbish in the sea and on the beaches which is a real shame. Swan cruises were really great - a small ship.

Quality of Experience

Food

Guides, Drivers and Staff

Polite and helpful.

Transport

Hanoi - Ninh Binh - Hoa Lu, Ancient Capital - Mua Cave - Tam Coc Boat Trip

Ninh Binh

Thoroughly enjoyed our day, including a hike up many stairs to a stunning view, fabulous lunch off the beaten track and a 1.5 hour boat trip which was pleasant and fairly peaceful.

Quality of Experience

It was something we had not experienced before, a small negative is that there are loads of people doing the same thing. It’s difficult to enjoy the scenery when people all around you, if you’re after serenity, perhaps go really early.

Food

Variety of food and really loved it that our guide Mr Long joined us for lunch

Guides, Drivers and Staff

Transport

Hanoi Street Food tour

Hanoi

The locals know best and we were in Mr Long’s very capable hands. This was a fun and interactive tour

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi City tour half day morning

Hanoi

Mr Long made our tour interesting and engaged really well with our children. Was more than happy to adapt plans as required. Thank you Mr Long

Quality of Experience

Guides, Drivers and Staff

Transport

Fab trip with amazing helpers/guides overall. With some corrections from us they were able to put together an unforgettable experience. Watch out with the number of days allowed to visit Vietnam without a visa. We got caught out and had some issues during the ultimate departure.

We had an amazing trip in Vietnam. Minh and Thuy were extremely helpful in planning our honeymoon, which spanned 5 cities in 2 weeks, from the North to the South of Vietnam.

Minh helped us customize our itinerary while planning our trip, booking local guides at each destination to make sure we got the best experience.

Minh and Thuy were our points of contact during the trip and were super responsive to get us sorted out logistically, including rescheduling some of our activities last minute.

We particularly enjoyed our village tour of Hanoi with Daniel and our night foodie jeep tour with Jenny.

Daniel was super knowledge and took us on a tour of villages outside of Hanoi. We made bun cha at a villager’s house and rode bikes to explore.

Jenny took us to several food stops across Ho Chi Minh where we tried the freshest seafood and local dishes off the beaten path.

We would highly recommend Minh’s services to anyone looking for a once in a lifetime Vietnam experience!

Hotel Reviews

La Siesta Hoi An Resort & Spa

Quảng Nam

We came to Hoi An during rainy season so unfortunately we didn’t get to experience some of the hotels amenities to their fullest. This hotel had several pools that would have been nice in the summer. Our honeymoon suite was beautiful ans had a private tub and sauna. It was nice, though the layout might seem a bit awkward to people used to staying in more traditional hotels. Our favorite part about this hotel was the spa. La Spa at the hotel gave us the best massages we’ve ever gotten. The entire experience was thoughtfully curated, and we would highly recommend it to anyone, regardless of whether or not you’re staying at the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hermes Cruises

We did the 2 night cruise with Hermes for our honeymoon and had a great experience. We stayed in the presidents suite and had a semi private balcony and jacuzzi. The room was beautiful and roomy as was the rest of the boat. Note that the jacuzzi though heated was too cold to get in during the winter. Also note that the wifi was extremely spotty. The guides and staff on the boat were very welcoming and entertaining. The food and cocktails were decent for a cruise. We particularly liked the departure brunch. We did hiking, swimming, and kayaking excursions across the 3 days. Since we had a full day on the second day, we were able to cruise out to a neighboring bay and do a beautiful kayaking trip where it was less crowded. I’d highly recommend this tour to experience Ha Long Bay!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Night Foodie Tour on Jeep Car

Ho Chi Minh City

We went on a jeep foodie tour with Jenny and had an awesome experience. Jenny curated several food stops for us, including seafood, local dishes, and desserts. We went to several districts during our couple hours on this tour. Jenny was really entertaining and energetic and planned very memorable stops. We had a lot of fun driving through the city in the open air. We were not bored because we went from restaurant to restaurant at a fast pace with our tiredly guide throughout. We would highly recommend this tour!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ho Chi Minh City Sightseeing Full Day

Ho Chi Minh City

This tour felt a bit cookie cutter and we just went to sights that were on TripAdvisor’s top 10 list, which we felt like we could have done ourselves.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the local life in Hanoi, streed food tour

Hanoi

We loved this tour and Daniel was a great guide. He was very knowledgeable about Hanoi and the village he was taking us to. With his knowledge, he crafted us a very intimate tour with the community. We biked to a food market, temple, and made bun cha at a villager’s house. He told us a really interesting backstory about the owner of the house we were at. We also visited a flower farm and a lady who makes tofu out of her house (so delicious!). We would highly recommend this tour to anyone visiting Hanoi!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lucy helped us to plan a wonderful trip to Vietnam. She was most accommodating to all of our requests and questions. I cannot recommend her services enough. She was there for us from the beginning until the end of our trip and made sure that my family and I were well taken care of. I had her revise our itinerary many times, and she never had any problems doing so. Having Lucy there to support us throughout our entire trip to Vietnam was such a blessing, as it helped to take the stress out of not knowing what to do, where to go, or who to contact. Vietnam is a country that would have been difficult and stressful to navigate without her. The accommodations that she recommended for us were all spectacular, particularly the Amiana in Nha Trang and the Stellar of the Seas Cruise in Ha Long Bay. Having her as a point of contact helped me to feel at ease during the trip and her responsiveness to all situations was outstanding. My family and I are so grateful for her help in planning and ensuring that the travel adventure that we had went smoothly. I wish she could be our travel agent for every country! Thank you so much Lucy, you provided our family with memories to treasure for a lifetime! :)

Hotel Reviews

La Siesta Classic Hang Thung

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aira Boutique Hanoi Hotel & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Quảng Nam

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amiana Resort Nha Trang

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Majestic Saigon

Ho Chi Minh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stellar of the Seas

quảng ninh

The ship was clean and the rooms were beautiful. The staff was amazing and I am so glad that my family and I were able to stay on this cruise. I highly recommend, 10/10!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Biking in Viet Hai Village & Relaxing at Ba Trai Dao Area 3D2N (Stellar Of The Seas)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening Teh Dar Show

Hoi An

Quality of Experience

Guides, Drivers and Staff

Transport

Cycle to Kim Bong Village - Tra Nhieu

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Half-Day Sightseeing

Hoi An

Quality of Experience

Guides, Drivers and Staff

Transport

Leisure Time & Disembarking cruise 3D2N (Stellar Of The Seas)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Onboarding - Visit Dark & Bright Cave 3D2N (Stellar Of The Seas)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Hoa Lu & Tam Coc (Ninh Binh)

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha was wonderful and very attentive. Overall, our family of four enjoyed our 16 days in Vietnam. Having been to southeast Asia before, I was a bit wary of signing up for a tour. There tends to be a "conveyor belt" quality to the other tours I've been on, and I didn't want to be a part of that again. With this tour, there was a mix of some "conveyor belt" activities (many of the tours), and some we felt were a bit more special (street food tour in Hoi An with John, and Ha Long bay cruise). The lodging was mostly great, and we appreciated having all of the logistics taken care of. We had a representative pick us up at all the airports, which we didn't really feel was necessary. Just a driver would have been sufficient. Highlights for us included the beach and our resort on Phu Quoc, the hotel in Hoi An, the street food tour and cooking class in Hoi An, and the Ha Long Bay cruise.

Hotel Reviews

La Pandora Cruises

Hai Phong

We really enjoyed our time on the La Pandora Cruise. The staff was wonderful, and the boat was nice. I thought our rooms were comfortable and the bathroom was nice. There was an upper deck for happy hour at night and the dining room was nice. The food was just okay, but there was a lot of it! There were definitely much nicer boats around us, but I thought everything about this boat was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

San Boutique Hotel Hanoi

We only stayed at San Boutique for one night. We stayed at San Premium for the other two. Overall, the staff was wonderful, but the rooms were a bit shabby. The location of San Boutique was good as it is near the lake and walkable to most things.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silkotel Hoi An

Hoi An

We loved our time at Silkhotel. The staff was amazing, and the rooms were very nice. We even used the pool and the gym at the hotel. The breakfast buffet was huge and delicious. And, the location was ideal. Couldn't have been better!

Authenticity & Character

Location

One block from the entrance of old town.

Staff

Cleanliness & Comfort

Aluna Ben Thanh Hotel

Aluna Ben Thanh Hotel was good...not great...not bad. The location to everything in the city was great. The rooms were comfortable enough. The bathrooms were nice. Our only complaint was with the breakfast room, which is quite small and was usually full when we arrived. The food was okay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thanh Kieu Beach resort

Kien Gianh

We loved our time on the beach at Thanh Kieu Beach Resort. We were there for Christmas, and really appreciated the holiday spirit created by the staff. The bungalows were very clean and nice, the breakfast was our favourite, the large beach with chairs and the pool area were great, and all the staff was very friendly. We didn't love the town area that is walkable, but otherwise thought the location was good.

Authenticity & Character

Location

There aren't many good places to walk to.

Staff

Cleanliness & Comfort

Activity Reviews

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

We woke up very early to get to the cave before all the other boats. In the description of this tour, it shows kayakers going into a cave. As it turns out, that cave has been closed for a number years. So, we just got onto a boat that someone rowed and went through a large tunnel to a type of inlet...then rowed back. It was maybe a one hour excursion and I didn't feel as though we were able to see much. We had a very rushed breakfast before heading out in the morning, so much suggestion is to save breakfast until after the tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

We loved kayaking around the bay, and our highlight of our time in Ha Long Bay was swimming. It was beautiful and unique. I think we would have liked it more if there hadn't been 10 other boats doing the exact same thing, but such is the nature of the beast.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Hanoi Half Day City Tour

Hanoi

This tour included a tour of the Ho Chi Minh Mausoleum (although the actual Mausoleum was closed) and the Temple of Literature. Dicky, our tour guide, did a good job of relaying a lot of information about what we were seeing. It was nice to have a private tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Hoi An Local Market, Basket Boat, Fishing & Cooking Experience

Hoi An

We started the day at the market, which was fun to see. The basket boat was a total "only for tourists" type of activity, but our kids enjoyed it. "Fishing" was a bit of a stretch. They gave a little stick with a string to the kids to catch crabs. It definitely wasn't a bit part of the overall activity. The definite highlight was the cooking class, which was one of the best we have done in six months of travel. The kids really got to engage in making the food, and everything was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Ancient Town Walking & Street Food tour (N)

Hoi An

We had rain the whole time in Hoi An, but we still enjoyed our time there. John, our tour guide for this tour, was really wonderful. He was so optimistic and accommodating. We walked through old town, and even took a boat ride to release our wish boat. That was all fine, but our favorite part was the street food tour. We went to a few great places, one of which we went to the next night as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Cable Car & 4 islands by speed boat (Joint in tour)

Phu Quoc

We actually asked to leave this tour early. We were excited for a lot of snorkeling, which is what was described. Instead, after being taken to the pearl factory for the first hour, we were taken to an island where we were told we could swim or have our pictures taken. We decided we would swim, but when we got to the island, the water in the bay was filled with trash. We spent an hour watching our guide take fabricated drone footage of people on the beach. Then we went snorkeling...for 20 minutes. They didn't have any equipment for kids, so my 7 year old, who was VERY excited to go snorkeling, had a leaky mask much of the time because it was too big. We then went to an island with about 60 other boats and hundreds of other tourists to have lunch and again get a fabricated drone video laying on a paddle board...but didn't actually get to do any paddle boarding. We decided the swimming at the beach of our resort was way better than anything we had experienced on the tour and asked to go back.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ho Chi Minh city tour - Cu Chi tunnels - Joint in tour

Ho Chi Minh City

This tour wasn't great for our family. We have two kids, 7 & 11, and a 10 hour day was just not something they could do. We stayed for the first half of the tour in town, then the kids and I went back to the hotel while my husband went on the hours long drive to the Cu Chi tunnels. I should have separated the tour into two days to make it better for my children. The Ho Chi Minh tour was good for the adults, but didn't really capture the interest of my children. We were first taken to a post office and a church that was under construction. I'm not really sure what we were supposed to do there. Being with a group is always a little harder with children, and this was no exception.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Overall we are very pleased with the tour guides and the local specialist, Camellia. This was our honeymoon trip and the coordinators, tour guides and hotel staff went out of their way to make sure our room was nicely made up. Most hotels had rose petals on the bed. At 3 hotels provided cake, a special message, balloons or a special honeymoon drink. It was really lovely. The tour guides, and coordinators, Camellia and Thuy were extremely responsive during our trip. Any question we had they were quick to respond. We had several guides throughout the trip as we visited many places. Not only were the guides great but the drivers were also wonderful and helpful. From Mr Hiep and Mr Hi, to Ms Trang, Mr Giang, Mr. Lam and Mr. Phanh, Mr Kakada, all are great and knowledgeable about the places we visited.

Our entire journey from the north to south was well organized. We had Mr Hiệp as our guide during our days in the north, Mr. Nguyen in the central part for Hue, Kevin in Hoi An and Ms. Sara in the southern part. The guides showed us all important locations in the regions. Many a times lunch was included as part of our trip, and the guides asked for our dietary needs beforehand and passed the information on to the restaurant. There was flexibility in modifying the itinerary as per our convenience as well. Ms Vu organized the whole tour for us and was our main contact point.Most of our hotels were amazing. The only partial negative was the cruise on Halong bay Elegance Paradise. Our initial room had a very bad smell and we had to ask the cruise manager for a different room.
Overall a wonderful and memorable trip. The hotel staff were very polite and friendly!

We had an excellent experience booking our trip to Vietnam via Kimkim. Huge kudos to our specialist, Trang, who took amazing care of us before and during our trip. Trang was with us via Whatsapp on every step and was an absolute champ when I discovered at the very last minute that I had messed up our visas (yikes!). Thanks, Trang!!

Hotel Review

Pu Luông Natura Bungalows

We were incredibly impressed! The rooms were spacious and had stunning views. We stayed mid-week so we had the place nearly to ourselves and the full attention of the staff. We hear it gets busy on weekends with Vietnamese visitors coming from Hanoi. The food was some of the best we had in Vietnam.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ninh Binh - Halong Bay Cruise - Overnight on boat

Ha Long Bay

We went on a 3 day tour of Bai Tu Long Bay (close to Ha Long Bay, but more remote and less busy) on the Prince Junk with company Indochina Junks. Just wow! Such a beautiful area. The crew took excellent care of us and our girls LOVED kayaking and fishing for squid at night.

Quality of Experience

Food

We found the meals - which were presented as 7-course meals of mostly seafood - to be too much food and just okay. The presentation was incredible, but the food itself not our favorite. But, of course, you're not in Bai Tu Long bay for the food!

Guides, Drivers and Staff

Transport

Pu Luong

Pu Luong Nature Reserve

Our ~10 mile hike was the absolute highlight of our entire trip to Vietnam. Our guide, Hien, helped us navigate places we would never have considered going on our own including walking on mud walls between rice paddies through a gorgeous valley. Hien arranged for our youngest daughter to be picked up by motorbike mid way through to meet us after the harder part of the hike. An incredible adventure for all!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our tour specialist Long has been always present and available to support and help.
He is a very reliable tour specially and I would definitely recommend him.
During our trip we met different drivers and guides: all have been always on time and extremely kind with us.
Despite some challenges with communications (one of our tour guide was not really able to speak english properly) we had the opportunity to discover a wonderul country.

Hotel Reviews

Silk Path Grand Resort & Spa Sapa

Lao Cai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Myst Dong Khoi

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Sinfonía del Rey Hotel & Spa

Hanoi

Authenticity & Character

Location

Staff

Basic or not sufficient english

Cleanliness & Comfort

Legacy Mekong ( Formerly Azerai Can Tho Resort)

Cần Thơ

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stellar of the Seas

quảng ninh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Cai Rang Floating Market

Can Tho

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The boat we used for the cruise was very very basic considering what we paid

A Peaceful Life Along The Mekong Delta from Legacy

Can Tho

The resort provided a top notch activity. Great great experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover the Mekong Delta (Ben Tre and Can Tho)

Vietnam

Quality of Experience

The overall experience was nice despite we felt it extremely touristic. We were not able to enjoy it at 100% as our guide was not able to communicate with us in english.

Food

Guides, Drivers and Staff

Tour guide should speak at least a basic but understandable english

Transport

Beautiful Morning in Halong Bay (Stellar of the Seas)

Ha Long Bay

We enjoyed the thai chi session but it really was too much short

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sapa Trekking & Sightseeing

Sapa

Quality of Experience

Food

Average quality of food. Vietnam offers a lot more than that.

Guides, Drivers and Staff

Transport

Walk To The Love Waterfall And Heaven Gate

Sapa

Nice but short walk. Not much to see, just a nice waterfall.

Quality of Experience

Guides, Drivers and Staff

Transport

Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)

Ha Long Bay

Quality of Experience

Staff was great. Ha Long Bay is really packed by hundreds of boats, though.

Food

Guides, Drivers and Staff

Transport

New Year Countdown by Silk Path Grand Sapa

Sapa

Extremely sad party we left before midnight. I think the hotel is not really prepared for such initiatives

Quality of Experience

New Year Charms by Silk Path Grand Sapa

Sapa

Terrible experience. Staff was not prepare to handle the NYE. Food was average. The mood of the dinner was quite sad.

Quality of Experience

Food

Ba Vi Eco Tour - Visit the Countryside of Hanoi

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ashley helped us plan an amazing trip to Vietnam! She worked with us to customize the itinerary, hotels, tours, and activities to our interests. Once we got to Vietnam, she checked in with us regularly and answered our questions as we went. The guides we had in Hanoi, Ho An, and Ho Chi Minh City really made the difference. We learned so much about local culture, Vietnamese history, and cuisine. We enjoyed food tours in each city, with the Vespa food tour in HCMC being a highlight. Other highlights included cooking classes, bicycling through a village, picking tea, traveling on bamboo boats, exploring markets in each city, and navigating the Cu Chi tunnels. We are glad to have gotten to experience a 2 night cruise in Ha Long Bay and 3 nights at a beach resort in Vung Tau. Those stops offered a nice balance to the busier stops in Hanoi, Hoi An, and HCMC. We capped off our trip with a boat cruise on the Saigon River to experience the New Year's Eve fireworks celebration which was incredible. Vietnamese people were so welcoming and we didn't have any issues with not knowing the language. Highly recommend working with Ashley to plan your trip to Vietnam!

Dat was absolutely amazing from start to finish!

Hien was our tour organizer and helped us design the perfect balance of sights and activities including Hanoi, Halong Bay, Hoi An, and Siem Reap. Very nice hotels, smooth transfers, and knowledgeable guides. Learned a lot about the history, culture, and day to day lives of Vietnamese and Cambodian people, including a lot of nature, historic temple ruins, some hands on experiences at small farms and communities, shows, and delicious cuisine. She also checked in by WhatsApp daily to confirm everything was running smoothly. Highly recommended if you want to maximize your travel experience!

We loved every Part of our trip to Vietnam.it was customized and planned to suit our preferences
Dat was very thorough and responsive throughout the booking process and while we were in Vietnam he was very helpful and accessible to us in case we needed anything

When I started scheduling of my Vietnam trip I found it difficult to squeeze everything with in 10 days. It needed seamless commute between destinations and airports without loosing a day. Kimkim orchestrated trip with very efficient commutes and no time wasted. We are glad that we made the right decision. It was one of the most memorable travel experience that we had. Vietnam is a food paradise and kimkim’s choice of hotel and restaurants made it even more special. Each lunch arranged by kimkim was in one of a kind special restaurant. Hotels they booked all of them were at the heart of the city center. Guides and drivers were not only punctual but also exceptionally helpful and knowledgeable, surpassing our expectations. Kimkim truly elevated our travel experience in Vietnam. Special thanks to Hien for helping us to all the way from planning up to the end. Also special thanks for Hoa for his charming presence and taking all the photos for us during the trip

I can’t say enough about how great our trip was. From planning the trip ahead of time Dat was incredibly helpful in helping me narrow down the highlights of what we could see in our short one week stay in Vietnam. We were able to see the south, central and northern Vietnam in a weeks worth of time. Our tour guides were all great from Duc in Saigon who has great historical knowledge and insight to Vihn in Hoi An and Victor in Northern Vietnam. We had a chance to see highlights in the big cities and also experience the country side. The hotels that were booked for us were all really nice. I was traveling with two of my kids and we were able to have two rooms always side by side. All the restaurants we went to from little places in the countryside to to bigger cities were great. It was an unforgettable experience! I hope my kids will remember this trip with fondness and as an unforgettable adventure .

Ha was very attentive and helpful. She responded to my messages quickly. I enjoyed working with her.

Hotel Reviews

Saem Siem Reap Hotel

Siem Reap

Very beautiful space, excellent customer service, amazing spa, fabulous food

Authenticity & Character

Location

It’s a bit out of town and you need to get transportation to get into town. But it’s quiet and worth it!

Staff

Top of the line customer service. Everyone was completely service focused and so friendly and kind!

Cleanliness & Comfort

Super clean!

Au Lac Charner Hotel

They put us in a room with only one bed. We were supposed to have 2. They brought a roll out bed with an extremely uncomfortable mattress. The service was inconsistent.

Authenticity & Character

A French colonial character

Location

Staff

We couldn’t find one of our our plastic room cards when we checked out and they charged us $10. This seemed ridiculous.

Cleanliness & Comfort

Roll out bed very uncomfortable

Bespoke Trendy Hotel Hanoi

The service was outstanding! Everyone was very kind. The breakfast was excellent. Loved the location.

Authenticity & Character

Location

It’s in a little area that is quiet.

Staff

Super kind, helpful, prompt

Cleanliness & Comfort

Very clean hotel

Activity Reviews

Ho Chi Minh Sightseeing By U.S Jeep

Ho Chi Minh City

Excellent! Especially liked the war remnants museum

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Hero Rats at APOPO Visitor Center

Siem Reap

Quality of Experience

Guides, Drivers and Staff

Transport

Siem Reap – Angkor Wat

Siem Reap

Fabulous!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dinner at Spoon Cafe & Restaurant

Siem Reap

Loved the restaurant and the food. Would love to have heard from someone at the restaurant about more about the restaurant’s special mission.

Quality of Experience

Food

Guides, Drivers and Staff

Prompt and on time

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Excellent experience

Quality of Experience

Food

At the restaurant we went to, we had specifically asked for no fish or seafood but were given it anyway

Guides, Drivers and Staff

Transport

Cu Chi Tunnels by Speedboat

Ho Chi Minh City

Excellent. However, I don’t understand why the Cu Chi tunnels would have a shooting range there with people shooting at targets. It’s such an emotional experience to learn and go through the tunnels, so to have people practicing shooting seemed really strange and kind of took away from the experience.

Quality of Experience

Excellent except for the shooting range. Loved going to the tunnels by speed boat!

Food

Guides, Drivers and Staff

The guide for the day was a nice guy but really didn’t have a lot to offer regarding our questions. He was very young and just beginning as a tour guide. It was clear how inexperienced he was.

Transport

Loved the speed boat!

Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)

Vietnam

Beautiful area. I wish we could have rowed our own boat. I wish we would have learned more about the area

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Ba Vi Countryside & Cooking Class

Hanoi

Loved the bike ride ! Really enjoyed the cooking class! Loved talking to the War veteran and seeing his green tea farm!

Quality of Experience

Food

Guides, Drivers and Staff

Excellent guide!

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

Quality of Experience

Food

It’s “street food” and it was all exceptional

Guides, Drivers and Staff

Guide was excellent!

Transport

It’s a walking tour

It was our first trip to Vietnam, the planning with Long was unexpectedly easy and flexible. I told him some criteria of places / things we would like to see / do and he would tie everything together with a tour guide and transfers. He came up with a few revisions and Rev 3 was what we have chosen. Long was responsive and made great recommendations. Two and a half weeks prior to our trip my mother-in-law suddenly passed away due to a heart attack, we were not sure if we were able to go because of the funeral etc.. We informed Long of our situation and he was patiently checking in with me to ensure we could recover some of our trip payment if we needed to cancel our trip. Luckily we were able to go and our trip was amazing. Long checked in with us every day to make sure the tour was on track and on schedule. The local tour guide Mr Huy and the driver were wonderful people and we were well taken care of. The Old Quarter in Hanoi was a crazy place full of motorbikes and people. The street food tour was perfect, tried out six different things in one evening and the chicken Binh mi was our favorite. Honestly we were not able to cross the street without our guide in Hanoi. After a couple of days we were fine, we enjoyed the various architectures in Hanoi and we were able to learn more about the history and people of Vietnam from the various museums. The scenery in Ninh Binh at the Trang An complex was breathtaking and the HaLong Bay Indochina Junk cruise was unforgettable. The food was fantastic and the cruise guide CoCo was just so efficient and impressive speaking three different languages. Mr Huy was also very knowledgeable and he told great stories and we enjoyed his company. Our driver was nice too, he was quiet but drove so carefully. We felt safe all the way. Though we were not in the best mood when we started our trip we felt that we were able to regain our energy. As Long said, traveling was one of the best ways to heal and we certainly agreed with him. I must say that we were skeptical about planning our trip via a website and we didn’t know what to expect. But now we would like to thank you for this wonderful experience!