Kimkim Trip Reviews for Vietnam

4.9
Based on 621 ratings
Read 621 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had looked at several travel companies and...
Vietnam | Feb 22 - Mar 11, 2024

T
Terri J.
Lakeville, MN | Reviewed on Apr 13, 2024
We had looked at several travel companies and selected KimKim based on price and responsiveness. However, in the end we had to do a lot of research and suggest unique experiences that better fit with who we are and the variety we were looking for. We bsed some of our ideas from other sample itineraries we found, passed them along. You need to take the time to get to know your customers and take the time to do research on a variety of options. don't just give us one itinerary that looks... Read more

We had looked at several travel companies and selected KimKim based on price and responsiveness. However, in the end we had to do a lot of research and suggest unique experiences that better fit with who we are and the variety we were looking for. We bsed some of our ideas from other sample itineraries we found, passed them along. You need to take the time to get to know your customers and take the time to do research on a variety of options. don't just give us one itinerary that looks finalized. Give us ideas in several locations. It ended up being ALOT of work to plan. The execution and service was great however.

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Apr 21, 2024

Hi Terri Johnson,
Thank you so much for your valuable feedback, I appreciate it a lot. I'm delighted to hear that in general, you enjoyed the trip in Vietnam, Cambodia, and Laos. Wishing you and your family all the best in life, filled with many more happy and meaningful moments. I do hope to have a chance to accompany you on your next adventure in Asia!
Warmest greetings from Vietnam,
Trang

Excellent multi-generation family trip to Vietnam
Vietnam | Mar 29 - Apr 7, 2024

Jessica
Jessica F.
San Jose, CA | Reviewed on Apr 10, 2024
We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and...
Read more

We had a wonderful family vacation to Vietnam. Our group was three generations and included some family members born in Vietnam, returning to the homeland for the first time! Hien was incredible! She created an itinerary for us that took into account our various needs. She included activities that the kids loved, and also made accommodations for my mother-in-law who has limited mobility.
Every time I contacted Hien with questions or changes, she was quick to reply, accommodating and helpful! She was so informative. She also responded right away with a couple confusing things that happened in the country.
Our guides were great! We particularly enjoyed our day with Susan in Bana Hills, and our time with Coung in Hanoi. Both were friendly, easygoing, accommodating, pleasant and fun!
The hotels were great and Hien chose rooms that were perfect for our family unit, always selecting adjoining or combined rooms for us and our young children. The hotels were also very posh, much nicer than anything we could afford at home. We felt like celebrities.
The cruise Hien chose for our family in Halong Bay was also great, and the kids really enjoyed the activities.
Overall, I would highly recommend Hien and Realistic Asia. We will certainly choose them again if we have another chance to do so!

Hotel Reviews
Laluna Hoi An Riverside Hotel & Spa

Beautiful hotel on the banks of the river. Breakfast was lovely, the pool was lovely and the rooms were decorated in a very luxurious way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

Excellent hotel with beautiful decor. We liked the breakfast a lot and the pool was nice. Great location in the middle of old Hanoi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

We had a one night cruise in Halong Bay with Capella. Our cruise director was Tom, Cruise director, which was cute! This cruise was very elegant. The decor and rooms all had that old world charm and were spotless and modern. We had three kids with us age 9, 11, and 14, and this was a great choice for our family. The activities the first day included kayaking, swimming, going down a giant slide into the ocean, and a cooking demonstration with participation from the audience. My kids took advantage of all the activities and had a great time. The second day we went on a short row boat ride through a cave. This was a good activity for the one elder in our party and we all enjoyed it. I think this cruise is a good choice for families with kids and most of the families on the cruise had kids in late elementary school through teen years. The accommodations were top notch and the activities were very fun.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

This hotel had a beautiful colonial feel to it. The decor was beautiful, service was great, and room was excellent. The rooftop bar is like a nightclub and has fabulous wrought iron work that makes it look like a bridge. It was fun to have drinks up there and look at the city view. Our room was a suite, with two bedrooms, which worked great for us and the kids. The only down side was the lack of a pool.

Authenticity & Character
Location
Right in old town Hanoi.
Staff
Cleanliness & Comfort
Le Sands Oceanfront Danang Hotel
Da Nang

This might be the nicest hotel I have ever stayed at. It was so beautiful and luxurious. The staff were polite and warm! The staff at the front door walked us across the street from the door of the hotel to the beach so that we didn't have to brave the traffic patterns alone, and they noticed us trying to get back and came to rescue us from the other side of the road when we needed to return! This was above and beyond any expectations that I have of service. Additionally, the rooftop bar and pool were extremely luxurious and posh. We didn't get a chance to swim because we had already been to the beach, but the view was spectacular. The breakfast was probably the best breakfast I have ever had at a hotel. It was an extensive buffet and every single thing was delicious. It was aided by the fact that you could see the entire 180 degree view of the beach including the giant Buddha statue from the restaurant. We also had dinner in the restaurant and it was a delicious and fabulous meal. All in all, I will remember this hotel forever!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Somerset Chancellor Court Ho Chi Minh City

The hotel had everything we needed for our stay in Ho Chi Minh City. I particularly appreciated the large fresh water container they put in our room so that we could refill our water bottles. It was conveniently located and had a very nice pool that was heated. We swam in the pool every day that we were there! The breakfast was also great, and included several options to order as well as a small buffet. The service was polite and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

James was our guide for our half day in Hoi An. Hoi An is beautiful and the old town is so quaint. First, we stopped for Bunmi, and really enjoyed the sandwiches. Then we toured around the old quarter, which has so much charm! James was very knowledgeable and is a local, so he knew many shopkeepers and sellers. He was flexible to meet the needs of our family and deposited us at our hotel. I didn't get enough of the old town, so I went back out to shop at the cute stores while my husband and kids went swimming at the hotel. I felt very safe and comfortable in this area, even as a foreign woman walking around by myself. I wish I had had a little more time in this area, it was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip To Bana Hills - Visit Golden Hand Bridge
Day Trip To Bana Hills - Visit Golden Hand Bridge
Vietnam

We had a lovely day trip with Susan, our guide. She was very knowledgeable, friendly and enjoyable to be around. She picked us up in Hoian and dropped us at Danang in the late afternoon. During the day, she took us up to Bana Hills and guided us to the Golden Hands Bridge, the gardens and on a couple rides at the amusement park. We were pretty exhausted after that and opted to return to Danang to take advantage of the beach, which was fabulous. Thanks Susan for your help and flexibility in accommodating the needs of our family!

Quality of Experience
Food
We ate at a buffet at Bana Hills that was German themed, but mostly included Vietnamese food. Everything was very tasty!
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay

We had a great time in Frog Lagoon. Our ship was fabulous, and we parked in Frog Lagoon for kayaking, swimming and using a giant inflatable slide. These were great activities for our family, which includes three kids between the ages of 9-14. They all loved the activities and the location. I highly recommend this excursion.

Quality of Experience
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Vietnam

We had a very memorable and fantastic day visiting Ninh Binh. Our guide, Cuong, was friendly, warm and informative. We enjoyed our time with him. We all enjoyed climbing the 550 steps to the top of the lookout, and my son and husband actually went up both peaks. We have some great pictures. The boat ride was also very memorable. It was so interesting how the boat drivers rowed with their feet. Our boats stopped and we walked up another 87 steps for a view of the rice fields. This was amazing and beautiful. Definitely recommend this excursion!

Quality of Experience
Food
The included lunch was fabulous! We all enjoyed the regional food and drinks.
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay

Out of all the activities that we did, this one was not particularly memorable. The cave was tiny. Halong bay in general was amazing and the boat driver was great, but the actual activity didn't add much to our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 11, 2024

Dear Jessica,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday with your family!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. I will pass your kind word to the whole team that you met in the trip.
It’s such a great honor to be a small part in your trip to the homeland. You are such a great customer , thank you again for choosing our company and we hope to see you again!
From Vietnam with love,
Hien

Very happy with Vietnam trip
Vietnam | Mar 26 - Apr 5, 2024

M
Michael E.
United Kingdom | Reviewed on Apr 09, 2024
Our trip, organised by Doris, was a great success. She was very responsive when the itinerary was organised, and we had no problems at any point. Our guide, Cau, was terrific as was the driver who transported us during the whole trip.
I wouldn't hesitate to use Kimkim again.
Read more

Our trip, organised by Doris, was a great success. She was very responsive when the itinerary was organised, and we had no problems at any point. Our guide, Cau, was terrific as was the driver who transported us during the whole trip.
I wouldn't hesitate to use Kimkim again.

Hotel Reviews
Peony Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Emotion Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ninh Binh Legend Hotel
Ninh Binh
Authenticity & Character
Luxurious, but lacking in character and warmth. Felt like a conference centre.
Location
Much too far out of town and in an area with no local stores or other facilities
Staff
Cleanliness & Comfort
Pistachio Hotel Sapa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meritel Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Apr 10, 2024

Dear Michael,

Thank you so much for sharing your feedback. I'm delighted to hear that your family enjoyed a hassle-free trip. I will pass on your praise to our tour guide and driver, who will surely appreciate the recognition.

Once again, thank you for choosing Vietnam as your travel destination. Wishing your family all the best and many more memorable adventures ahead!

Warmest greetings from Vietnam,
Doris

Vietnam amazing journey
Vietnam | Mar 29 - Apr 2, 2024

Ana
Ana B.
Dallas, TX | Reviewed on Apr 03, 2024

Our trip to Vietnam was amazing! Kim Kim travel agents provided an outstanding service, they suggested us a great itinerary and accommodated it to our desires. Our guide, Victor, and chofer had a great attitude and made us feel secure and pampered. The experiences were incredible.. It is definitely a trip that we will remember all our life’s.

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 04, 2024

Dear Ana,

We are so thrilled to hear that your trip to Vietnam was amazing and that Realistic Asia exceeded your expectations. We truly appreciate you mentioning the suggested itinerary, the guide's great attitude, and the incredible experiences. Our goal is to create unforgettable memories, and we're so happy we achieved that for you!

Thank you again for choosing us and for taking the time to share your wonderful experience. We look forward to helping you plan your next adventure!

Warmly,
Long

Wonderful 9 day tour of Vietnam
Vietnam | Mar 22 - Mar 30, 2024

J
John S.
Chicago, IL | Reviewed on Apr 01, 2024
My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long... Read more

My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long Bay. Hotels and food met our requested levels. We couldn’t have asked for more for our first trip through Vietnam.

Hotel Reviews
Caravelle Saigon

Stayed here two nights. Located in district 1, the hotel is right in the middle of downtown and close to restaurants and many historical attractions. Rooms were clean and comfortable and staff was very attentive and helpful. Breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue

Stayed here two nights in Hue as part of a 9 day Vietnam tour. Hotel was beautiful, centrally located, and clean. Staff was very helpful and buffet breakfast was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite of the Seas

Rooms were spacious, crew was very attentive, and food was awesome. We had a two day , one night cruise which was a bit rushed but fit our schedule.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía Majesty Hotel and Spa

Stayed 3 nights as part of a Vietnam tour. Staff was friendly and helpful. Breakfast was included in our stay and was delicious. Hotel was clean and centrally located in the historic district close to restaurants and the local street scene.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Ha Long Bay

Uniting from the cruise ship. A small boat took us from the cruise ship to a platform where we got on a 6 person raft with a local lady rowing the boat to the caves. Relaxing ride with beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
A O Traditional Vietnamese Culture Show with Dinner
A O Traditional Vietnamese Culture Show with Dinner
Ho Chi Minh City

We loved this show. We didn’t know what to expect. It was more like a culturally based acrobatic show. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding Elite of the Seas Cruise (2D1N)
Onboarding Elite of the Seas Cruise (2D1N)
Ha Long Bay

This cruise was top notch. Ships rooms were spacious, clean and comfortable. Staff was friendly and helpful. Food was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Ho Chi Minh city  Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

We enjoyed our half day tour of Ho Chi Minh City. Loved the history of the old post office, the Presidential Palace, and Ho Chi Minh memorial. Our guide brought all the historical sights to life with his detailed descriptions and ability to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Hue Citadel City Tour Full Day
Exploring Hue Citadel City Tour Full Day
Hue

Loved the historical aspects of the Hue tour. Our guide was very informative. Visited two emperor burial sites which were very different but both very impressive. Had a great set menu lunch inside the citadel. The tour of the imperial palace was great. The food market tour is underwhelming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

This was a walking tour leaving from our hotel in the historic district. Some of the stops were better than others. Loved the rice noodle dishes. We stopped at a food stall in a dark alley that served fried fish in broth. While we are very comfortable with street food, this stop on the tour was a little uncomfortable even for us in terms of cleanliness and quality. Bahn Mi stop was also a little disappointing as it was a vegetable sandwich instead of pate or other protein.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Tour was about 90 minute drive from downtown hotel. Guide was very knowledgable. Tour was very informative about the history of the VC tunnels.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Hanoi

Our tour guide was very informative. Loved the cultural museum. The water puppet show was unique but hard to follow the story.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 02, 2024

Dear John,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam with your family.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards,
Hien

Doris at KimKim made our trip unforgettable and truly amazing!
Vietnam | Mar 10 - Mar 30, 2024

Charlotte
Charlotte S.
United Kingdom | Reviewed on Apr 01, 2024
We cannot thank Doris and KimKim services enough! Doris made our honeymoon to Vietnam spectacular and incredibly special. Her attention to detail was second to none, and her attentiveness throughout the planning and whilst we were there was brilliant. She really went above and beyond for us.
From start to finish the trip was just the best! With knowledgeable tour guides, friendly drivers and beautiful places to stay. We especially enjoyed our time in Hanoi, Ha Long Bay and Hoi An (anyone...
Read more

We cannot thank Doris and KimKim services enough! Doris made our honeymoon to Vietnam spectacular and incredibly special. Her attention to detail was second to none, and her attentiveness throughout the planning and whilst we were there was brilliant. She really went above and beyond for us.
From start to finish the trip was just the best! With knowledgeable tour guides, friendly drivers and beautiful places to stay. We especially enjoyed our time in Hanoi, Ha Long Bay and Hoi An (anyone looking to explore Vietnam these are not to be missed!)
We will, without doubt, come back to Vietnam and contact Doris to help us again.
Thank you Doris! You are an absolute star!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Apr 02, 2024
Dear Charlotte, Thank you so much for your kind words! It was my absolute pleasure to accompany you on your special honeymoon journey. I'm thrilled to hear that you found the trip incredible and enjoyable. Your happiness is what makes my job so fulfilling!!! I will make sure to pass on your compliments to our tour guides and drivers, who will be delighted to know they made your experience memorable! Thank you once again for choosing us and for being such funny, lovely clients. I wish you... Read more

Dear Charlotte,

Thank you so much for your kind words! It was my absolute pleasure to accompany you on your special honeymoon journey. I'm thrilled to hear that you found the trip incredible and enjoyable. Your happiness is what makes my job so fulfilling!!! I will make sure to pass on your compliments to our tour guides and drivers, who will be delighted to know they made your experience memorable!

Thank you once again for choosing us and for being such funny, lovely clients. I wish you and your husband a lifetime of happiness, filled with countless amazing adventures and unforgettable moments. Our beautiful country and I will always be here to welcome you back with open arms :))

Warmest regards from Vietnam,
Doris Bui

Vietnam Family Vacation
Vietnam | Mar 22 - Mar 31, 2024

L
Lillie r.
West Sacramento, CA | Reviewed on Apr 01, 2024
Ninh Binh was the highlight and Ha Long bay was also amazing except for all of the trash floating in the waters. Hanoi and Saigon were both amazing cities that were very different from one another. All together it was a well rounded trip that gave you a taste of many different aspects of Vietnam. Read more

Ninh Binh was the highlight and Ha Long bay was also amazing except for all of the trash floating in the waters. Hanoi and Saigon were both amazing cities that were very different from one another. All together it was a well rounded trip that gave you a taste of many different aspects of Vietnam.

Hotel Reviews
Tam Coc Retreat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silverland Ben Thanh Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ginger Cruise (from Heritage Line)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bespoke Trendy Hotel Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cycling to Mua Cave
Cycling to Mua Cave
Ninh Binh

Fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi

Loved the cooking class.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Our favorite part of the trip! Our guide was wonderful. The scenery was stunning. We loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Water Puppet Show
Hanoi Half Day City Tour & Water Puppet Show
Hanoi

The guide was not very informative. Just kept repeating the same few sentences.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 02, 2024
Dear Lillie,
Thank you so much for sharing your experience. We are so glad to know that your family had an amazing trip to my homeland Vietnam and that everything went smoothly. It was a big pleasure for us to organize your family holiday.
Regarding trash floating in the waters, I am so sorry for this. Though the authorities have actions for this and some agents like us have organized volunteer trips to clean the bays, it is sometimes out of our control due to the wind direction making trash...
Read more

Dear Lillie,
Thank you so much for sharing your experience. We are so glad to know that your family had an amazing trip to my homeland Vietnam and that everything went smoothly. It was a big pleasure for us to organize your family holiday.
Regarding trash floating in the waters, I am so sorry for this. Though the authorities have actions for this and some agents like us have organized volunteer trips to clean the bays, it is sometimes out of our control due to the wind direction making trash from other places float to the bay just after a night. We are making efforts to find a better solution for this to keep the beauty of the bays so that our worldwide travelers can have a great experience there.
Thank you again for trusting our company, and we hope to see your family again one day!
Warmest,
Ashley

Our guides were wonderful. Charming, informat...
Vietnam | Mar 23 - Mar 30, 2024

rachel
rachel B.
France | Reviewed on Mar 31, 2024
Our guides were wonderful. Charming, informative and flexible. The whole team created an unforgettable experience. Read more

Our guides were wonderful. Charming, informative and flexible. The whole team created an unforgettable experience.

Hotel Review
Capella Cruise
Halong

Everything about this cruise was perfect. We could have stayed forever! The activities were fun and interesting, the size of bost justvright, not too crowded. The food was excellent. The staff friendly and helpful. Highly recommend.

Authenticity & Character
Location
Stunning scenery
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Apr 03, 2024

Dear Rachel,
Hello again from Vietnam. Thank you so much for your kind words about our guides! We take great pride in our team's expertise and passion, and we're thrilled they helped create such a memorable experience for you. We're glad you enjoyed your time with us!
We'd love to welcome you back again someday!

Thank you again and wish you all the best!
Dat & Ha

13 fabulous days in Vietnam
Vietnam | Mar 11 - Mar 23, 2024

P
Pamela W.
Leander, TX | Reviewed on Mar 29, 2024
Our 13 day experience starting in Ho Chi Minh City (Saigon), followed by a day trip to the Mekong Delta and Ben Tre, then on to Hoi An with an add on cruise to Ha Long Bay, and finally Hanoi was nothing short of amazing!!! The accommodations were all very upscale with friendly staff and great buffet breakfasts! Every tour was well planned and informative! All of the tour guides spoke excellent English and went out of their way to make our experiences meaningful and special! The drivers... Read more

Our 13 day experience starting in Ho Chi Minh City (Saigon), followed by a day trip to the Mekong Delta and Ben Tre, then on to Hoi An with an add on cruise to Ha Long Bay, and finally Hanoi was nothing short of amazing!!! The accommodations were all very upscale with friendly staff and great buffet breakfasts! Every tour was well planned and informative! All of the tour guides spoke excellent English and went out of their way to make our experiences meaningful and special! The drivers did not usually speak much if any English, but were well versed in how to navigate all types of traffic without any mishaps. Our contact at Kim Kim and the tour guides kept in constant contact with us so that we always knew the daily schedule. We had enough "free time" in each of the areas to explore the sights and sounds on our own. We can't say enough positive things about the entire adventure!! My youngest son and I will forever be grateful for this trip of a lifetime!!!

Hotel Reviews
Dragon Legend Cruise
Hon Gai

The cruise was awesome even though we did not have any sunny days aboard.

Authenticity & Character
The cruise ship was appointed apropos to its name.
Location
We travelled aboard the Dragon legend to quite beautiful locations.
Staff
Everyone waited on the people on board with 5 star service.
Cleanliness & Comfort
As might be expected, the rooms showed some wear and tear from the constant dampness. However, the beds were comfortable and the bathroom was nicely appointed.
La Sinfonía Majesty Hotel and Spa

Our stay here was lovely. Its location made walking to see local sights quite easy.

Authenticity & Character
The lobby, dining room and our private room were nicely appointed.
Location
We were able to walk to nearby sights with ease.
Staff
Every person on the staff was very attentive to our needs.
Cleanliness & Comfort
Our room and bathroom were spotless.
La Siesta Hoi An Resort & Spa
Hoi An

This resort was so outstanding that we did not want to leave!!

Authenticity & Character
There were multiple wings at this resort and each had its own unique vibe. The lobby was very beautiful and welcoming.
Location
The location made walking to various areas very feasible.
Staff
Wow! Every person at this resort was super friendly and we felt pampered every day.
Cleanliness & Comfort
The entire resort was super clean with lush surroundings.
Au Lac Charner Hotel

Great location in Saigon. Well appointed with friendly staff and great buffet breakfast.

Authenticity & Character
Beautiful lobby setting.
Location
Very close to many cultural sights.
Staff
Everyone was most helpful.
Cleanliness & Comfort
Room and bathroom were spotless.
Activity Reviews
Half Day Red River Delta Countryside Discovery (Morning or Afternoon session) on Jeep Car
Half Day Red River Delta Countryside Discovery (Morning or Afternoon session) on Jeep Car
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Our informative guide made this unusual trip in a Russian Army jeep an awesome experience.
Transport
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Our tour guide was very informative and made sure we were safe every step of the way. Our private lunch was awesome.
Transport
Further explore the Bay / On Dragon Legend Cruise
Further explore the Bay / On Dragon Legend Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam
Quality of Experience
Food
Every meal was super delicious.
Guides, Drivers and Staff
The tour guide for our trip was delightful and informative.
Transport
Hanoi street food on Vespa
Hanoi street food on Vespa
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Riding on the back of a Vespa at night to see the sights/sounds and taste many types of Vietnamese local foods with a local guide was super fun.
Transport
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
We were able to taste many types of Vietnamese local foods with our private guide.
Transport
HCM City - Cai Be - Can Tho
HCM City - Cai Be - Can Tho
Can Tho
Quality of Experience
Food
Guides, Drivers and Staff
Once again, Ai Van (Vivian), our guide, made this long day trip super enlightening and enjoyable!
Transport
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Ai Van (Vivian), our guide, made the whole day fabulous!! She provides a wealth of background knowledge that allows you to be fully engaged in the history.
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Apr 17, 2024

Hi Pamela,

Thanks a lot for yout kind words, I'm happy that you and Andrew enjoyed the trip with us! I will definitely share your feedback to our team, especially Vivian so that they know you appreciate their effort!

Look forward to welcoming you again soon!

Best wishes,
Minh

Hien was our trip organizer and she is very p...
Vietnam | Mar 10 - Mar 25, 2024

Brian
Brian C.
Canada | Reviewed on Mar 27, 2024
Hien was our trip organizer and she is very patient and accommodating. During the planning stages of the trip she amended our itinerary many times until we were completely satisfied. She also checked in with us several times during our trip to make sure everything was going well.
The selected accommodations were better than expected, the drivers were polite, professional and reliable and our guides were friendly, informative and very passionate about Vietnam.
All in all a great experience!...
Read more

Hien was our trip organizer and she is very patient and accommodating. During the planning stages of the trip she amended our itinerary many times until we were completely satisfied. She also checked in with us several times during our trip to make sure everything was going well.
The selected accommodations were better than expected, the drivers were polite, professional and reliable and our guides were friendly, informative and very passionate about Vietnam.
All in all a great experience! We will definitely use Realistic Asia for our future travel plans.
Brian

Hotel Reviews
Nostalgia Cruises Ha Long

A truly wonderful experience. We booked the King suite and it was roomy with a large private balcony. This vessel is not as large as some of the others but that means a smaller group of guests. Excellent, friendly staff attend to all your needs. A good selection of activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

A unique boutique hotel in a great location. Wonderful staff! A very nice embroidery shop in the hotel with well priced selection of products.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Hang Thung

Very nice hotel in an excellent location in the heart of the old city. There are a total of three sister hotels in the immediate area however the La Siesta Classic Hang Thung is the only one with a pool. We stayed a total of three nights and would have stayed for a fourth, but instead we were upgraded to the La Siesta Premium in a Penthouse Suite! What a treat! Wonderful hotels and amazing staff.

Authenticity & Character
Location
Staff
Such nice friendly staff!
Cleanliness & Comfort
Eldora Hue
Hue

This is a truly authentic and stylish hotel. Great ambiance! The indoor pool area is wonderful with steam bath and sauna rooms close by. One caution is that the hot water taps in the room can be very hot!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa

Great location, comfortable, clean and very pleasant staff. Our room faced the river and this had many positives but one major negative. The negative was that the room was adjacent to the lobby and elevators so it could be noisy at times.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleanliness was immaculate, however our room was too close to the lobby and could be noisy at times.
Au Lac Charner Hotel

Great value! Perfect location, friendly staff and wonderful buffet breakfast.

Authenticity & Character
Location
Very convenient location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 05, 2024

Dear Brian,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
With my very best regards,
Hien

Ashley planned an amazing trip for us to Viet...
Vietnam | Jan 20 - Jan 29, 2024

S
Sheryl H.
Sunnyvale, CA | Reviewed on Mar 26, 2024
Ashley planned an amazing trip for us to Vietnam for our family group of 4. She was incredibly responsive to our many questions and requests, and tailored the trip to our timeline and preferences. We had a busy itinerary, but we felt so relaxed and enjoyed every day since the details were taken care of at each step of the journey! Our transportation was arranged, a driver met us at each airport with a guide, and Ashley even checked in with us almost every day to confirm that our hotel was... Read more

Ashley planned an amazing trip for us to Vietnam for our family group of 4. She was incredibly responsive to our many questions and requests, and tailored the trip to our timeline and preferences. We had a busy itinerary, but we felt so relaxed and enjoyed every day since the details were taken care of at each step of the journey! Our transportation was arranged, a driver met us at each airport with a guide, and Ashley even checked in with us almost every day to confirm that our hotel was good, our guides were good, etc.

Our hotels were beautiful, all were clean, modern, and the service was impeccable. The guides were great as well, Susan in Hoi An was especially memorable, she felt like a friend by the end of three days! We had a nice variety of cultural experiences, including cooking classes, cycling tours, museums, both rural and urban experiences. One of many highlights was our vespa night food tour in Saigon-- don't miss that!

Thank you Ashley and KimKim-- we loved our time in Vietnam!

I strongly recommend Kim Kim Travel for a Vietnam itinerary, we had an amazing trip!

Hotel Reviews
La Siesta Hoi An Resort & Spa
Hoi An

On site restaurant is amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Erina Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Soleil Hanoi Boutique Hotel
Hanoi

Clean, modern, great staff - took off one star due to small size of the guest rooms. Otherwise it is a perfect place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

Large guest rooms, friendly staff, enjoyed the spa after a busy (and cold) day in Ninh Binh

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Premium Sai Gon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

Cycling through villages and along rice paddies-- amazing. The cooking class was great too!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City

Amazing-- after a week in Vietnam dodging scooters in the street it was great to ride one ! The food stops were way above our expectations - delicious, fun, we loved it! Thank you to our guides, they were so much fun:)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 27, 2024

Dear Sheryl,
Thank you for your kind words and thorough feedback! I am so happy to hear your family had a wonderful time in my homeland and hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to Susan.
Thank you so much for trusting us with trip planning.
My very best from Hanoi,
Ashley

Vietnam was wonderful!
Vietnam | Mar 14 - Mar 21, 2024

L
Lindsey F.
Kansas City, MO | Reviewed on Mar 26, 2024
My trip to Vietnam was wonderful thanks to Trang! She created a perfect mix of days between Hanoi, Pu Luong and Ha Long Bay. My guide for Hanoi and Pu Luong was punctual and knowledgeable. The hotels were in great locations and transportation put my mind at ease as one less thing to worry about. I would recommend kimkim to anyone and am already booking my next trip with them! Read more

My trip to Vietnam was wonderful thanks to Trang! She created a perfect mix of days between Hanoi, Pu Luong and Ha Long Bay. My guide for Hanoi and Pu Luong was punctual and knowledgeable. The hotels were in great locations and transportation put my mind at ease as one less thing to worry about. I would recommend kimkim to anyone and am already booking my next trip with them!

Hotel Review
Pu Luông Natura Bungalows
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Mar 26, 2024

Hi Lindsey,

I'm so happy when read your review and my pleasure to support your trip :) Wish you are always healthy and happiness 🌸💐🌻

I hope to see you in the next time in Vietnam & Southeast Asia!

Best regards
Trang

Awesome trip to Vietnam thanks to KimKim.com
Vietnam | Mar 16 - Mar 24, 2024

Kalmanje
Kalmanje K.
San Jose, CA | Reviewed on Mar 26, 2024

Our trip to Vietnam was well planned and executed by Dat and his team mates. The guides in Hanoi, Sapa, and HMC (Saigon) were excellent and highly knowledgeable. The team made us feel at ease throughout. They were punctual and filled our days with sightseeing at a relaxed pace when needed and hectic when required. We couldn't have done this on our own and having English speaking local guides along with all local travel arrangements that were carefully designed to accommodate our wish list made it easy on us. Highly recommend KimKim for anyone planning a trip to Vietnam.

Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Mar 29, 2024
Dear Kalmanje, Thank you so much for this fantastic review. It truly means a lot to both myself and the entire team to hear that your trip to Vietnam was so well-planned and enjoyable.
We're thrilled that the guides in Hanoi, Sapa, and Ho Chi Minh City (HCMC) exceeded your expectations with their knowledge and expertise. We appreciate your kind words about the pacing of the itinerary. Our goal is to make every traveler feel comfortable and at ease, so we're glad we achieved that for...
Read more

Dear Kalmanje,

Thank you so much for this fantastic review. It truly means a lot to both myself and the entire team to hear that your trip to Vietnam was so well-planned and enjoyable.
We're thrilled that the guides in Hanoi, Sapa, and Ho Chi Minh City (HCMC) exceeded your expectations with their knowledge and expertise. We appreciate your kind words about the pacing of the itinerary. Our goal is to make every traveler feel comfortable and at ease, so we're glad we achieved that for you.
Thank you again for recommending KimKim to others. We would be honored to assist you in planning your next adventure in Southeast Asia!

Warmest regards,
Dat

Definitely recommended!
Vietnam | Mar 13 - Mar 21, 2024

Jared
Jared W.
Newark, NJ | Reviewed on Mar 25, 2024
Had a very good experience with Kimkim connected my family with local travel agent Huyen in Hanoi Vietnam and the customized, private family tour that she helped us put together for us to make our way from Hanoi to Hoi An and Saigon. It was a packed itinerary but traveling between locations was very streamlined with her help and the guides she found for us in the various parts of the country we visited, and our day plans included many creative activities and visits to terrific restaurants we... Read more

Had a very good experience with Kimkim connected my family with local travel agent Huyen in Hanoi Vietnam and the customized, private family tour that she helped us put together for us to make our way from Hanoi to Hoi An and Saigon. It was a packed itinerary but traveling between locations was very streamlined with her help and the guides she found for us in the various parts of the country we visited, and our day plans included many creative activities and visits to terrific restaurants we might never have stumbled on otherwise. Given the cultural and language difference having a plan with set meals that offered a wide selection of local delicacies for many of our lunches and dinner was great and we were happy with the mix of unstructured time and predetermined destinations. Vietnam is such a beautiful country and it was a huge privilege to spend time exploring and are grateful to the hospitality of Huyen and our travel guides Pham, Vo, and Vinh.

Hotel Reviews
Orchid Saigon Hotel
Ho Chi Minh

Beautiful hotel in a good central location with verdant tree lined streets and museums nearby. Rooms weren’t huge but totally adequate and very clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viollete Train

An adventure traveling an iconic route along the coast through lush mountain passes between northern and central Vietnam overnight. Be aware that though the private sleeper bedrooms on train are reasonably comfortable it is not necessarily immaculately clean especially the public bathroom on board.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acoustic Hotel & Spa
Hanoi

Spacious rooms and very good food with an amazing old city view in a unique, very atmospheric city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Small Group tour)
Saigon By Night Food Tour - Experience Vietnam on Two Wheels (Small Group tour)
Ho Chi Minh City

Great experience having our family ridden around Saigon on motorcycles to highly recommended restaurants for delicious food. Guides were great and very accommodating, friendly and knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Mar 26, 2024

Dear Jared,
Thank you once again for entrusting me and booking with Kimkim. Your kind words and detailed feedback are truly heartwarming! Hearing that you had such a fantastic and unforgettable trip to my homeland with our team brings me immense joy. We are genuinely grateful for travellers like you, and we eagerly look forward to the chance to welcome your family back to explore the remaining wonders of our beautiful country.

Best wishes to you and your family,
Huyen Nghiem (Ms)

Cam unn Vietnam! Cam unn ban rat nhieu Doris!
Vietnam | Mar 6 - Mar 20, 2024

Gail
Gail S.
India | Reviewed on Mar 25, 2024
We were 4 friends coming together from different parts of the world for a holiday together. We were meeting after a really long time . Doris from Asia Aventura put together a trip to remember. Planning this trip with Doris was a dream - I found her to be prompt, extremely responsive, quick to understand what we wanted and intuitive to plan ahead. She was unafraid to give us advice when we were overdoing our itinerary and I found her to be extremely forward thinking. The trip itself was... Read more

We were 4 friends coming together from different parts of the world for a holiday together. We were meeting after a really long time . Doris from Asia Aventura put together a trip to remember. Planning this trip with Doris was a dream - I found her to be prompt, extremely responsive, quick to understand what we wanted and intuitive to plan ahead. She was unafraid to give us advice when we were overdoing our itinerary and I found her to be extremely forward thinking. The trip itself was seamless. From the selection of the hotels, the guides, the drivers, the kind of sightseeing/experiences - everything was on point. Whenever I reached out to Doris with a question or concern, she responded in less than a minute. Doris is an absolutely wonderful travel planner and I strongly recommend her. She is the kind of travel planner you'd want on your side when planning a dream holiday.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 26, 2024
Namasté Gail, Thank you very much for your kind words and gifts. I received two meaningful gifts from you: one is the gift you brought from India to Vietnam (the bag), and the other is the gift you brought from Vietnam to India ( your lovely review); I'm really grateful for that. You are a kind traveler. Accompanying you on your trip to Vietnam is my honor :)) I really admire your friendship. Wishing you and yours all the best in life, filled with many more happy and meaningful moments.... Read more

Namasté Gail,

Thank you very much for your kind words and gifts. I received two meaningful gifts from you: one is the gift you brought from India to Vietnam (the bag), and the other is the gift you brought from Vietnam to India ( your lovely review); I'm really grateful for that. You are a kind traveler. Accompanying you on your trip to Vietnam is my honor :))

I really admire your friendship. Wishing you and yours all the best in life, filled with many more happy and meaningful moments. Hopefully one day your group will be back to our beautiful country!

Warmest greetings from Vietnam,
Doris

Memorable trip to Vietnam
Vietnam | Mar 9 - Mar 17, 2024

Audrey
Audrey W.
Ashburn, VA | Reviewed on Mar 24, 2024
What a fantastic trip to Vietnam and kudos to Long, my local Travel Specialist at kimkim (Real Asia) in planning and booking a memorable action packed trip. Long was professional and responsive from the initial planning phase to the last day of our trip. The itinerary went through various iteration due to unexpected flight changes (no fault to kimkim), and from planning a solo trip to a couple's trip. Long was flexible, always with a positive attitude and made changes (sometimes on the... Read more

What a fantastic trip to Vietnam and kudos to Long, my local Travel Specialist at kimkim (Real Asia) in planning and booking a memorable action packed trip.

Long was professional and responsive from the initial planning phase to the last day of our trip. The itinerary went through various iteration due to unexpected flight changes (no fault to kimkim), and from planning a solo trip to a couple's trip. Long was flexible, always with a positive attitude and made changes (sometimes on the same day) as needed.

We had a short 9 days in Vietnam and covered quite a lot of grounds & sights (Ho Chi Ming City, Hue, Hoi Ann & Hanoi). Some of the highlights were:
- Saigon vespa by night : street food with female riders in traditional Ao Dai. Our tour guide Jenny and her team mate Titus were both lovely and we had the most fun zipping around on a Vespa the city eating, and sightseeing.
- We enjoyed visiting the Cu Chi Tunnels and learning about the network of underground passages used by Viet Cong during the Vietnam War.
- Visit to the Hue imperial citadel & Hoi Ann is a must
- 1 day cruise to the HaLong Bay with Jade Sail - It was the perfect day on a luxury vessel with attentive staff and good food.

We were more than thrilled with the hotels. In particular, we were most impressed with La Siesta in Hoi Ann and Silk Path Grand in Hue. These two properties are just wonderful and exceeded our expectations in everyway (the service, the ambience, etc). We wished we had more time to enjoy the spa, amenities & facilities thoroughly.

Overall, we were very happy with our Vietnam trip and we have Long and the wonderful local guides to thank. Big shout out to Jenny, Titus & Tony in Saigon and James in Hue/Hoi Ann.

Hotel Reviews
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

The spa is phenomenal! Wished our stay was longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravelle Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay Day Trip (Jade Sails)
Halong Bay Day Trip (Jade Sails)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Night Market and Boat Trip With Lantern  Releasing
Hoi An Night Market and Boat Trip With Lantern Releasing
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Touch the History of Former Imperial Capital - Hue Full Day Sightseeing
Hue
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Jenny & Titus were superb and so much fun to spend the night with.
Transport
Stylish and well maintained Vespas!
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Mar 27, 2024

Hi Audrey,

This review truly made my day! Thank you so much for taking the time to share your incredible Vietnam adventure and for your kind words about my role in planning it. Your satisfaction is my greatest reward! Thank you again for choosing us and for allowing me to be a part of your unforgettable adventure.

With warmest regards,
Long

We had many changes going into this trip and ...
Vietnam | Mar 7 - Mar 17, 2024

Pam
Pam B.
North Plainfield, NJ | Reviewed on Mar 24, 2024

We had many changes going into this trip and Ashley handled everything very well. The trip was great

The guides were good and all the dinners were wonderful

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 26, 2024

Hi Pam,
Aw, thanks so much for the kind words! It means a lot that you found the guides and dinners fantastic - I always try to pick the best!
Enjoy your time in Chiang Mai and Bangkok <3
Warmest,
Ashley

Trip to Vietnam and Cambodia
Vietnam | Feb 15 - Mar 9, 2024

Jackie
Jackie M.
Canada | Reviewed on Mar 23, 2024
Guides: The guides on our trip were all good, but our favourites were Victor Tran (Hanoi, Pu Luong, and Ninh Binh) and Wibol (Siem Reap). Victor was very accommodating to our interests and took many photos for us, took care of all payments during our tours and we felt generally very well taken care of. He had a cup of ginger honey lemon tea made for my husband one morning when he was feeling unwell.
Chanh Cao - accompanied us from Hue to Hoi An via Danang - he gave us so much information...
Read more

Guides: The guides on our trip were all good, but our favourites were Victor Tran (Hanoi, Pu Luong, and Ninh Binh) and Wibol (Siem Reap). Victor was very accommodating to our interests and took many photos for us, took care of all payments during our tours and we felt generally very well taken care of. He had a cup of ginger honey lemon tea made for my husband one morning when he was feeling unwell.
Chanh Cao - accompanied us from Hue to Hoi An via Danang - he gave us so much information and was an excellent guide, albeit for a short time

Hotels: I will rank each hotel below:
Hanoi - San Boutique hotel - 3.5* - a quaint hotel with very nice staff; the room was small and bathroom was okay, but shower was a bit dirty as there was a blind in the shower; hotel was feeling a bit dated; breakfast buffet and service were excellent and the rooftop breakfast area was lovely.

Pu Luong - Pu Luong Eco Garden - 4.5* - I would give it 5* except for the first night in room 101. The room had a strong moldy smell throughout and the bathroom tiles smelled of urine. The room was very ‘wet’ in the morning, as the windows were completely covered in moisture. There was mold on some of the wood furniture legs. We were moved to a villa for our next two nights which was lovely. Again, an issue with moisture in the bathroom, but otherwise it was great. The restaurant was very nice and the breakfast was good. The main desk staff and manager, Mr. ?… I would HIGHLY recommend this hotel for its beautiful setting and lovely villas.

Ninh Binh - Le CLos Du Fil - 4.5* - absolutely lovely hotel; great attention to detail; rooms were a good size, bed and bedding very comfortable; lovely robes, slippers and linen touches throughout the room. Blow dryer not attached to the wall was a bonus. Very nice breakfast buffet and dining area. Staff were professional and excellent location. Spa was a bit disorganized and think they recruited people who work in the massage parlours on the street to come for our appointments. Massage was fine. Bikes may need to be updated as some were in disrepair. I would recommend this hotel, however better maintenance is required to keep the hotel in good condition.

Stellar of the Seas - 4.5* our room was on second floor and was very nice. Very clean and lovely amenities, such as robes and a nice tub, shower combo. The boat was very nice and we enjoyed the small size with only 40 people plus staff. Food was excellent and breakfast buffet was also very nice. BBQ one night on the deck was a lot of fun and food very good.

Hue - Rosaleen Boutique Hotel - 2* - this was the worst hotel of our trip. The room was dirty , especially the bathroom area. There was a moldy smell - our friends’ room didn’t have this odor. Hien was good about communicating with the hotel, but aside from adding a room freshener and ‘cleaning’ it more thoroughly, it was still not a nice stay. The photos on the website are deceiving. I would NOT recommend this hotel. The breakfast in the adjacent building was very nice in a nice setting. I will send photos separately.

Hoi An - Cozy A Boutique Hotel - 5* - this was by far the best hotel we stayed at. Every detail was very high quality and the staff were exceptional. The room was well appointed with robes and slippers, a blow dryer that wasn’t attached to the wall. The breakfast and dining area was bright and clean and the food was excellent. The pool area was inviting and there were lots of areas to sit and relax. The bicycles were in new condition and easy to obtain for use. The location was perfect, a nice walk to the busy area, but a bit outside of the area so quieter. I would HIGHLY recommend this hotel.

Ho Chi Minh City - Blue Diamond Luxury Hotel - 3* - Our first room was dark and dreary and the furniture and walls banged up; an update is needed; the second ‘upgraded’ room was on a higher floor, but was tiny with a smaller bed (not King sized) and the bathroom was terrible - a big tub, but a tiny shower with a huge shower head and no room to move, the area shared with the toilet. The bathroom was difficult to use with two people. There was no hot water in the shower. It was generally cleaner than Rosaleen. I wouldn’t recommend this hotel.

Siem Reap - Royal Crown Hotel - 4* - originally we were put in a double deluxe room, and were supposed to be upgraded. We checked and they hadn’t upgraded us (they did upgrade our friends, and we checked in together, so not sure why they got this wrong). The room in the old part of the hotel faced another wall and was dark and a big depressing. The new upgraded room was great, and was in the NEW part of the hotel, overlooking the pool and facing the street. The room was very spacious as was the bathroom. There were robes.

Phnom Penh - LCS Hotel - 3.5* - thankfully we were in an ‘upgraded’ room. The bathroom had an awkward design and the shower flooded the entire tub surround and floor area; we didn’t have enough towels to dry it all up. The room was very comfortable and spacious and clean. The decor in the hotel was dated and some updating had likely happened. The rooftop pool was very nice and the breakfast buffet was fine - excellent coffee. I probably wouldn’t return to this hotel.

Tours:
Hanoi - everything was great. The only thing I would omit was the visit to the art gallery, as we felt like we had to purchase something, and feel that we overpaid for what we got as we say examples of it for the remainder of the trip.
Pu Luong - absolutely loved this part of Vietnam. We loved the rural nature of the area, the rice paddies, hikes and visit to a local school
Ninh Binh - enjoyed the boat tour through the caves and Victor suggested we see Trang An at the time of year that we were visiting, rather than Tam Loc, which is better to view in the autumn. Victor helped us to have a nice experience in this area.
Stellar of the Seas - a nice break in our busy itinerary. We were sad to see the garbage in Halong Bay. Our butler Eric was excellent. The staff was great. Cat Ba Island was our main tour and it was interesting to visit. This was a tour with a larger group.
Hue - enjoyed the architecture of the citadel and the mausoleums; while it was interesting to see how incense is made, we purchased some and it just smells like smoke unfortunately. Not sure how much of this is influenced by the hotel we stayed in, but if I were eliminating a city, it would be Hue.
Hoi An - loved Hoi An - it was nice to have some unstructured time. Visiting the silk factory was interesting. We loved wandering the streets, shopping for custom clothing and local wares. Dining and rooftop patios were great. A very busy city, so glad we had a hotel a little outside of the main area. Riding bikes on a couple of occasions was a lot of fun, especially to An Bang beach. We went to a performance of Teh Dar at the Lune Theatre which was spectacular and I would highly recommend.
Ho Chi Minh City - loved our Vespa food tour - very professional staff and we felt very safe - guide Jason was really good and he made us small souvenir photo books as well as taking and sharing many photos from our night.
Mekong Delta - we were a bit disappointed by how touristy this part of our tour was. The bicycles available were in ill repair, so only two of us could ride.
Siem Reap - Angkor Wat and other temples - great tours - Wibol took lots of fun videos of our experiences.
Ate in an excellent restaurant one night called Haven which is committed to helping local youth to become trained in the hospitality industry - a story I recommend you become familiar with.
Kulen Mountain - enjoyed the rural nature of this tour. Visiting a school in Chan Sa was a highlight. Our local tour guide for this part of the day was excellent. We did need to tip throughout the day, and fortunately we had enough money in the correct amounts to be able to do so. Perhaps let people know to bring money for tipping. On other tours, our guides took care of all of this for us. Could have omitted the ox cart ride.
Tonle Sap Lake - very interesting - shocking to see so much garbage
Phnom Penh - very emotional and moving experience seeing S-21 and Choeung Ed Genocide Centre/Killing Fields - a must see
Overall, an amazing trip!! So memorable. Thank you Hien and the Kim Kim (Realistic Asia) team

Hotel Reviews
Cozy An Boutique Hotel Hoian
Hoi An

Absolutely LOVED this hotel. Everything about it was perfect. It is a new hotel and a lot of attention was paid to the details in the design and management. The room was beautiful and spacious, and very cozy as the name implies. The bathroom was a very good design and layout with a lovely bathtub, although we didn’t use it. The main areas of the hotel were inviting and there were lots of places to sit and relax in the bar area and pool side. The staff was excellent - professional and helpful. The location was great as it was off the beaten track, but within walking distance to the market and restaurants. We had easy access to very nice bicycles and we could safely ride around the area and to the beach. I will highly recommend this hotel to friends who visit Hoi An.

Authenticity & Character
The decor reflected the city - lantern decor, silky robes, local artisan art in the dining area.
Location
Staff
Very helpful when arranging tuktuk’s or setting up bikes
Cleanliness & Comfort
High quality linens and comfortable bed. Clean throughout - bathroom very clean, and shower well designed with a door, unlike many hotels on our tour
Rosaleen Boutique Hotel
Hue

Unfortunately I would not recommend this hotel, at least not the room that we stayed in. Our room had a moldy smell and was dirty and needed a deep cleaning. The bathroom was very dirty and in disrepair. Fortunately we were only there two nights, as they were unable to move us to a different room. In fairness, our friends’ room was better, no smell, although they also said the bathroom wasn’t very clean. They were on the opposite side of the hotel, so maybe that made a difference. The hotel staff did an extra cleaning of the room and added an air freshener which helped with the smell. They also gave us vouchers for free coffees at the coffee shop next door. I don’t remember the room number, but this room needs some attention. Otherwise the hotel was good. The breakfast area in the adjacent building was a lovely and bright and the food was very good. The location was excellent and close to the action. The staff was very friendly and accommodating. I would rate the room as a 2.5 and the hotel as a 3.5, overall as they did what they could to help us with the problem with our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom needs a very deep cleaning or a renovation. Walls need to be cleaned or painted. Mold smell needs to be addressed. Overall improvements needed.
Stellar of the Seas
quảng ninh

Lovely room on second(top) floor. Quite spacious for a small ship. The bathroom was spacious and worked well for two people. We liked the size of the boat as it only had 20 rooms, so a nice break from all the tourist spots we had been visiting. The amenities on the ship were a bit tired. The putting area was a fun activity and was very good; however the workout equipment was in rough shape. Perhaps investing in some new fitness equipment would be good; although most people only stay on the ship for one night, for those who want a light workout, it would be nice to have better equipment. The staff was outstanding!! For those who want to go on Ha Long Bay tour, I would definitely recommend Stellar or its sister ship Elite of the Sea (a much larger boat), because some of the other ships we say looked quite tired and in need of some updating and repair.

Authenticity & Character
Location
Ha Long Bay was beautiful; however we were quite surprised by the amount of garbage in the bay. Also a lot of other boats.
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Such a quaint and beautiful hotel. The room was very clean and the linens and decor were all high quality. The linen and embroidered touches everywhere were very special, from the hair dryer bag, to the pillows and wall art. The bathroom was small, but functional. Even the hallways were lovely and inviting! The breakfast area was very nice as it was adjacent to the pool. The small embroidery shop had the most beautiful linen pieces, art and smocked and embroidered girls’ dresses, I had to buy one, even though I don’t have grandchildren yet! They also had beautiful pillow cover and pyjamas. The staff was professional and very friendly and helpful. Loved the quiet location, but walking distance to everything. Perhaps some of the bicycles could be upgraded or replaced. Highly recommend this hotel.

Authenticity & Character
Every detail was perfect
Location
Quiet, close to the main square
Staff
Cleanliness & Comfort
Pu Luong Eco Garden

We stayed in a villa which was lovely and spacious. The bed and linens were comfortable and clean. The bathroom was huge and worked very well for two people. Unfortunately for our first night, we had originally been put in a first floor room that had a strong smell of mold and was very damp. The bathroom also had a very off-putting odor. The staff was great at accommodating our request to move the next day, with the help of our guide. The breakfast was lovely and the dining room had an outdoor terrace which was great for taking in the beautiful view and sounds of the morning. Excellent staff and management team.

Authenticity & Character
Lush and green setting with breathtaking view
Location
Remote but such a nice break from the busy city - gorgeous views and close to hiking, caves and rice paddies
Staff
Cleanliness & Comfort
San Boutique Hotel Hanoi

A small boutique hotel. Room was comfortable and clean with a small terrace. Breakfast area was lovely with a big balcony. Staff was friendly and helpful.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 27, 2024

Dear Jackie,
Thank you for taking the time to share your detailed experience in Vietnam and Cambodia with us! We’re over the moon to hear that you’re happy about your holiday!
Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
From Vietnam with love
Hien

Overall our experience with KimKim was great....
Vietnam | Mar 9 - Mar 17, 2024

P
Purva M.
San Jose, CA | Reviewed on Mar 18, 2024

Overall our experience with KimKim was great. Communication with them before the trip was excellent and the guides assigned to us were great for the most part.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 19, 2024

Dear Purva,

Thank you for taking the time to write a review on Kimkim. I'm glad to hear that you had a wonderful time during your trip to Vietnam. I hope you will have many more interesting trips ahead so you can capture memorable moments through beautiful photos!

Goodbye for now, and I hope to welcome you back to Vietnam one day!

Warmest regards,
Doris

Ashely organized everything good and made it ...
Vietnam | Mar 7 - Mar 17, 2024

Angelo
Angelo R.
Harrison, NJ | Reviewed on Mar 18, 2024

Ashely organized everything good and made it very stress free and was very good at communication with the group. I will surely use kimkim again.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 20, 2024

Hi Angelo,
I am really happy that everything was seamless when you and your friends were in Vietnam & Cambodia and that I was able to be part of your memorable vacation!
Thank you so much for being such a great traveler. It is awesome to know that you will be using kimkim again.
Have a great build and our team would love to welcome your group to visit Chiang Mai & Bangkok.
Best wishes from Hanoi!
Ashley

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