Kimkim Trip Reviews for Vietnam

4.9
Based on 509 ratings
Read 509 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to Vietnam was out of this world! Th...
Vietnam | Nov 18 - Nov 26, 2023

Patricia
Patricia H.
the Netherlands | Reviewed on Nov 28, 2023
Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop... Read more

Our trip to Vietnam was out of this world! The trip planning was super easy with Camellia, and she accommodated all our ideas on the trip plan. We had absolutely no issues on the trip! The smoothest trip I have had in my life! All our guides and drivers were amazing and super nice. Shoutout to Daniel in Hanoi and Thanh in HCM City. We visited Hanoi, Pu Luong, Ninh Binh, Ha Long Bay and HCM City. We had tours every day; our favorites were the Mekong Delta Tour, where we stopped by a local shop and enjoyed some tea and local fruits and bought handmade coconut candy; we also loved our Ha Long Bay Cruise; our guide, Cong was AMAZING and it was super fun, one of the highlights of the trip was kayaking to a beach and swimming in Ha Long Bay. Ninh Binh was also out of this world; I recommend it 100%! We did a two-hour hike with Daniel in Pu Luong, despite it not being harvest time, the rice paddies looked stunning, filled with water. The sunset reflecting on them prompted us to appreciate the beauty of nature, and witnessing the dedicated work of the locals in the area only deepened our admiration. Our hotels were all super good! The locations were super central, allowing us to walk around in our free time. We also had the Footprint Travel team check on us every few days, which was super valuable. We also enjoyed the gastronomy, history, and culture of Vietnam! It's such a BEAUTIFUL country with the sweetest people. It's definitely on my list to go back and explore other areas. Thank you, Camellia, for this amazing trip that my mom and I will forever remember!

Hotel Reviews
MK Premier Boutique

It has a central location and has super nice staff! Also has a super nice rooftop for drinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

You will wake up to the most beautiful sunrise ever! Expect some insects around the area as it is in the middle of nature, however, the room was really big and they have a super nice common area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique Garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

The cruise is AMAZING! It has super nice staff and super fun as all the activities are for all the people on the cruise. As it is a small cruise, it allows you to meet other travelers and we had the best guide ever! The food was also really good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

I loved that our guide took us to places we probably would not have found ourselves. Our favorites were the Green Papaya Salad and the cooked rice cakes

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

One of our favorite tours! The people in the Mekong were the nicest! The highlight was visiting a coconut candy workshop where we bought local products!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi

This tour was really complete; we started with the Ho Chi Minh Mausoleum, where you can not take any photos but it is pretty impressive. Our guide was super informative and told us everything about Vietnam's recent history and Ho Chi Minh's role. Then we visited the Temple of Literature, which was super pretty and interesting. We enjoyed local lunch and then we could choose between a museum or a prison. We chose the prison, which was also super interesting! We ended the day with a water puppet show and a cyclo ride around Hoan Kiem Lake and the Old Quarter. It was a really complete tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Transfer to Mai Chau, Hiking in Pu Luong Nature Reserve
Pu Luong Nature Reserve

Mai Chau was a complete surprise for us! We stopped there for a short hike around the rice paddy fields and had lunch there. It is a super beautiful village and a great first contact with nature. It was good that we only went there for lunch as apparently it gets quite busy with tourists and locals, and we also went on a Monday, which really helped! The food and the views were amazing. Then we drove to Pu Luong, which was astonishing. The hike was beautiful, and it was great that our guide gave us the option on how long we wanted the hike to last, we decided on 2 hours, and it was the best option, as the route we took gave us the most amazing views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Don Village to Ninh Binh & Tràng An
Don Village to Ninh Binh & Tràng An
Ninh Binh

The boat ride in Ninh Binh was beautiful, it lasted for two hours, and we went through four different natural caves, which was one of the highlights!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Bai Tu Long bay welcome on board
Ninh Binh - Bai Tu Long bay welcome on board
Ha Long Bay

One of the highlights of our trip was our Bai Tu Long Bay Cruise. The boat was super comfortable and cosy as we where not many people. The crew was super nice, and our guide was amazing! Kayaking to the beach and swimming in the bay was a memory we will always remember

Quality of Experience
Food
Guides, Drivers and Staff
Transport
More cruising on the bay  - back to Hanoi then transfer to Noi Bai airport  for flight to HCM City
More cruising on the bay - back to Hanoi then transfer to Noi Bai airport for flight to HCM City
Vietnam

It was really special the cave visit we did as we ended up in a beach with amazing views! We also had a super fun cooking class back on the cruise.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City

The Cu Chi tunnels were really fun and interesting! It is a long drive from the city but totally worth it! We enjoyed an amazing lunch with our guide (not included in the tour), who took us to a great restaurant he knew. Our HCM City tour was also really good!

Quality of Experience
Food
Guides, Drivers and Staff
Big shoutout to our guide, Thanh!
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jul 03, 2024

Hi Patricia,
Many thanks for your That's fantastic feedback! I'm thrilled to hear your Vietnam trip with us absolutely out of this world!

We sincerely appreciate you choosing us and taking the time to share your amazing experience. Until your next Vietnamese adventure, stay safe and remember: the warmest welcome always awaits you back in Vietnam!

Best regards,
Camellia

Voyaging in Vietnam
Vietnam | Nov 6 - Nov 20, 2023

Ian
Ian A.
Australia | Reviewed on Nov 27, 2023
First time we have used a travel agency and guides for the entire trip and it was great way to fit a lot in 2 weeks. Really enjoyed the locations and the guides & drivers who supported our holiday. The guides were from different backgrounds and ages which really was great to see the different perspectives on the country of Vietnam. as we moved from North to South.
We really enjoyed SaPa and the landscape which was incredible. The mix of organised and free time was very good so we could...
Read more

First time we have used a travel agency and guides for the entire trip and it was great way to fit a lot in 2 weeks. Really enjoyed the locations and the guides & drivers who supported our holiday. The guides were from different backgrounds and ages which really was great to see the different perspectives on the country of Vietnam. as we moved from North to South.
We really enjoyed SaPa and the landscape which was incredible. The mix of organised and free time was very good so we could chill out or hire a scooter to see more sites if we wanted.
Communication was excellent and always willing to share insights and other aspects once the guides got to know our interests.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Dec 08, 2023

Dear Ian,
Thank you so much for your nice review. Your honest feedback is a great source of motivation for our entire team. We can't wait to welcome you back to Vietnam in the near future.
With best regards,
Huyen Nghiem (Ms)

Trang did an excellent job of organizing my f...
Vietnam | Nov 15 - Nov 22, 2023

Greg
Greg S.
Denver, CO | Reviewed on Nov 26, 2023

Trang did an excellent job of organizing my first trip to North Vietnam. She listened to all of my requests and ensures all of the details were complete. She made herself available during my entire stay and took care of any requests or questions. I was very impressed with the level of service I was provided.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 27, 2023

Hi Greg,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

We really enjoyed the experience with Kimkim,...
Vietnam | Nov 11 - Nov 17, 2023

Graziela
Graziela O.
India | Reviewed on Nov 25, 2023
We really enjoyed the experience with Kimkim, and had everything planned before your trip, we just had time to enjoy the beautiful country. Everything was perfect, since the planning with Hue, our local guide in Hanoi, Mr Cau, and after in Hoi An, Ly. That’s perfect!!! Read more

We really enjoyed the experience with Kimkim, and had everything planned before your trip, we just had time to enjoy the beautiful country. Everything was perfect, since the planning with Hue, our local guide in Hanoi, Mr Cau, and after in Hoi An, Ly. That’s perfect!!!

Hotel Review
Hanoi Pearl Hotel
Hanoi

Very well located, but it’s not exactly a 4 stars hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Immerse yourself in the Beauty of Ninh Binh (Hoa Lu - Trang An - Mua Cave)
Vietnam

It was really amazing this day. All the places we went is pretty beautiful nature.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 27, 2023

Dear Graziela,
Thank you for your kind words and thorough feedback! I am so happy to hear you had a wonderful time during your time in Vietnam with your family and hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.
Vietnam would love to have you back :) Maybe we will meet again someday.
With my best regards,
Hien

There are lots of areas that need improvement...
Vietnam | Nov 7 - Nov 19, 2023

P
Payal G.
San Ramon, CA | Reviewed on Nov 24, 2023
There are lots of areas that need improvement like the quality of guide service . There fluency in English and knowledge about the country etc . Also certain actions taken by them like putting me on a motor bike even though I was reluctant as I was dizzy . This would impact safety concerns( Sapa) . Also the quality of the hotel in Hoi An. Also removing the visit to the tunnels in Saigon from the itinerary. Thanks Read more

There are lots of areas that need improvement like the quality of guide service . There fluency in English and knowledge about the country etc . Also certain actions taken by them like putting me on a motor bike even though I was reluctant as I was dizzy . This would impact safety concerns( Sapa) . Also the quality of the hotel in Hoi An. Also removing the visit to the tunnels in Saigon from the itinerary. Thanks

Hotel Reviews
Bespoke Trendy Hotel Hanoi

The service at the breakfast buffet was amazing ! The staff was very kind and accommodating. The staff at the front desk was sloppy and never welcomed us with a welcome drink .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Topas Ecolodge
sapa

The Topas lodge was literally heaven on earth ! Great staff , food service and cleanliness..

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

We had a comfortable cruise ! Good staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aira Boutique Hoi An Hotel & Villa
Hoi An

This place was a let down . We had a room up in the attic . The front lobby , passages smelts of food and oil . Not impressed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majestic Saigon
Ho Chi Minh

Perfect location in district one . Friendly staff , clean rooms .

Authenticity & Character
Location
Staff
Activity Reviews
Hanoi Fullday City Tour  with Train Track Coffee Enjoying
Hanoi Fullday City Tour with Train Track Coffee Enjoying
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Good street food tour .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trek to Lech Dzao & Thanh Kim Villages
Trek to Lech Dzao & Thanh Kim Villages
Sapa

The guide decide to put us on motorbikes without helmets . It was a safety concern

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay
Food
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Market - Basket Boat - Fishing & Cooking Experience (N)
Local Market - Basket Boat - Fishing & Cooking Experience (N)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City

Major improvement needed ! Guide needs to be fluent in English and also have depth of knowledge of history . Also we were under the impression the tunnels were increased in the tour . However we never got to see them !

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 28, 2023

Dear Payal,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
With my best regards,
Hien

Luxury in Vietnam!
Vietnam | Jul 8 - Jul 13, 2023

Matthew
Matthew F.
Irvine, CA | Reviewed on Nov 24, 2023
Trang's itinerary exceeded our expectation! It was our first time in Vietnam and Trang provided us an unforgettable trip, filled with memories that will last a life time. My favorite experience was the overnight cruise tour of Ha Long Bay. The limestone rocks were breathtaking and it was so romantic to the the sunset and the light of the moon on the rocks at night. We also enjoyed taking a Sampa through the caves, swimming in the bay and they even taught us how to make fresh spring rolls! We... Read more

Trang's itinerary exceeded our expectation! It was our first time in Vietnam and Trang provided us an unforgettable trip, filled with memories that will last a life time. My favorite experience was the overnight cruise tour of Ha Long Bay. The limestone rocks were breathtaking and it was so romantic to the the sunset and the light of the moon on the rocks at night. We also enjoyed taking a Sampa through the caves, swimming in the bay and they even taught us how to make fresh spring rolls! We had two city tour guides on the trip (one for Hoi An and Ha Noi) and both were very friendly, talkative, willing to take our picture and explore things that caught our eye. Our favorite hotel was Palm Garden Resort where we had excellent service, food, a private beach and one of the best massages at the spa. Overall, we really enjoyed learning about the culture, history food and we can't wait to come back.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 27, 2023

Hi Matthew,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

My holiday in Vietnam was organized perfectl...
Vietnam | Nov 15 - Nov 22, 2023

M
Monika K.
Australia | Reviewed on Nov 23, 2023
My holiday in Vietnam was organized perfectly.
I visited Ho Chi Minh City, Hoi An. Hanoi & Halong Bay ( Erina Cruise).
Every hotel excellent, all trip , privet transport on time .
I am very happy that I chose Kimkim.
Ashley is the best agent, She organize my trip perfect and communication.
She is lovely and very helpful.
I recommend 100%
Read more

My holiday in Vietnam was organized perfectly.
I visited Ho Chi Minh City, Hoi An. Hanoi & Halong Bay ( Erina Cruise).
Every hotel excellent, all trip , privet transport on time .
I am very happy that I chose Kimkim.
Ashley is the best agent, She organize my trip perfect and communication.
She is lovely and very helpful.
I recommend 100%

Hotel Reviews
Adora Art Hotel

Excellent. Room perfect, food very good,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silkotel Hoi An
Hoi An

Fantastic hotel and excellent stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bespoke Trendy Hotel Hanoi

hotel wonderful ,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Erina Cruise

Amazing trip , food , attractions , room with view on mountains.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 24, 2023

Hi Monika,
Thank you for your kind words and thorough feedback! We are so thrilled to hear that you had such a perfect vacation and that you were so happy with our services.
We hope to have the pleasure of welcoming you back to Southeast Asia in the future.
Best wishes!
Ashley

Hien planned a fantastic trip to Halong Bay, ...
Vietnam | Nov 10 - Nov 17, 2023

Mike
Mike D.
Chicago, IL | Reviewed on Nov 18, 2023
Hien planned a fantastic trip to Halong Bay, Ninh Binh, and Hanoi. Her prompt communication, insightful questions, and seamless coordination made the experience exceptional. All her travel partners were punctual, and she excelled in ensuring everything went smoothly throughout the trip. Every penny was well-spent, and I highly endorse her services. Read more

Hien planned a fantastic trip to Halong Bay, Ninh Binh, and Hanoi. Her prompt communication, insightful questions, and seamless coordination made the experience exceptional. All her travel partners were punctual, and she excelled in ensuring everything went smoothly throughout the trip. Every penny was well-spent, and I highly endorse her services.

Activity Reviews
Cap La - Ha Long International Port (Renea cruise)
Cap La - Ha Long International Port (Renea cruise)
Ha Long Bay

Highlighting the positives, the trip featured breathtaking sceneries, delightful cuisine, and an incredibly friendly crew providing excellent service. On the downside, the cruise was limited to two areas, with extended periods at anchor. The tightly scheduled activities felt somewhat obligatory. Additionally, there was no fishing village, only an abandoned area where locals sold pearls and souvenirs.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Join Cooking Class and Market Tour in Hanoi
Join Cooking Class and Market Tour in Hanoi
Hanoi

Enjoyed a delightful experience going to the local market for food shopping and cooking afterward. Our guide and instructor, Apple, infused the session with positive energy, wit, and valuable insights on maximizing the potential of ingredients. Definitely considering trying this at home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

A fantastic night walking tour exploring old Hanoi, with stops at local eateries favored by locals. The delicious food makes it an experience worth savoring.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 19, 2023

Dear Mike,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday inVietnam with your son. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer. Hope to see you again in the near future !
With my best regards,
Hien

FIVE STARS!My travel companion, Suzanne Mic...
Vietnam | Oct 23 - Nov 12, 2023

Suzanne
Suzanne M.
East Chatham, NY | Reviewed on Nov 18, 2023
FIVE STARS! My travel companion, Suzanne Michael, and I cannot say enough good things about our experience working with Hien at Realistic Asia. First, Hien and her staff were always immediately responsive (even on weekends despite the 10-12 hours time difference) and helpful as we planned the 20-day trip from Seattle, WA to Vietnam and Laos. Suzanne worked on most of the planning with Hien. Suzanne had received several suggestions from friends who had travelled in Vietnam and Laos. Hien... Read more

FIVE STARS!

My travel companion, Suzanne Michael, and I cannot say enough good things about our experience working with Hien at Realistic Asia. First, Hien and her staff were always immediately responsive (even on weekends despite the 10-12 hours time difference) and helpful as we planned the 20-day trip from Seattle, WA to Vietnam and Laos.

Suzanne worked on most of the planning with Hien. Suzanne had received several suggestions from friends who had travelled in Vietnam and Laos. Hien and her team carefully created an itinerary that included Suzanne's suggested sites and areas to visit. Hien also provided very useful suggestions for visiting other areas, taking into account seasonal weather, the physical requirements (e.g., walking up trails in Sapa), and the logistics of visiting a myriad of places. The trip required knowledgeable trip planners who were familiar with the type of transportation required between sites, length of travel days, and realistically, given our ages (70's), how to visit as many of the sites as possible within our 20-days trip schedule.

Hien arranged all the hotel accommodations, guides, and drivers; and made complex, important logistical suggestions involving domestic/international airlines and long-distance drivers. During our travels – all the logistical arrangements she made worked seamlessly.

The accommodations Hien and her team booked for us in Hanoi, Hue, and Luang Prabang were wonderful. The staff in each hotel were warm, welcoming, and very helpful. Hotels were very well-maintained and perfectly located for the site visits we planned. The guides were excellent - extremely knowledgeable of the historical and geographical sites we visited, and very proud of their culture and history. They shared so much with us, we loved their enthusiasm and learned much from them.

When Suzanne became ill with severe gastroenteritis, dehydration, and nausea, Hien immediately found us alternate accommodations (to supplement our reserved stays at original hotels in Luang Prabang, and Hanoi), and assisted with the flight from Laos to Vietnam. She also arranged a guide and driver to assist us in Hanoi upon arrival from Laos.

Hien was always in touch with us as we endured our difficult illness situation - she made sure that we were accommodated as comfortably as possible. She also ensured that we had a guide and driver to the Hanoi airport on our home journey. The guide was very efficient. Because Suzanne was very weak, the guide made sure that we got through the Hanoi airport check-in as efficiently as possible and arranged for a wheelchair to get her to the boarding gate and to have a wheelchair at subsequent airports in Hanoi, Taipei and Seattle airports.

Since returning to the USA, Hien has maintained contact to check on Suzanne's health, and to work closely with us to provide the myriad documentation required by our travel insurance companies to get reimbursement.

Suzanne and I are deeply grateful to Hien and her team for their knowledge and skill in creating our itinerary, and for their support and follow-up during this very difficult period of illness. We highly recommend her, Realistic Asia and Kim Kim to others interested in traveling to SE Asia, and give Hien, Realistic and Kim Kim five stars.

Best regards, Barb Crook

Suzanne · Nov 17
Barb says it all - Hien was just terrific in planning our trip and in helping us when I fell ill. She and her staff are outstanding travel agents, and extremely thoughtful in working with her clients. I enthusiastically recommend her services and her agency. Hien, many many thanks for all you have done for us. I will always be deeply grateful. Warm wishes, Suzanne

Hotel Review
Mekong Villa By Ock Pop Tok

Beautiful surroundings looking out over the Mekong River. Rooms beautifully appointed with handicrafts of Laotian artists. Food at the hotel restaurant was delicious and the ambience wonderful. HIGHLY recommend! But most importantly, the staff were superb! I became very ill while I was in Laos and the hotel staff helped me and my travel companion in so many ways including helping to interpret at a local clinic, then at the Regional Hospital, and then, staying overnight with me in my ICU room so that I always had someone to interpret for me with the night medical staff. Further, the co-owner of the hotel visited me at the hospital and assisted with logistics and interpretation. The kindness shown and help of Ock Pop Tok staff was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 19, 2023

Dear Suzanne,

Thank you so much for your kind words and thorough feedback!

I am so happy to hear you had a wonderful time during your time in Vietnam and Laos though you had to canceled a half of the trip. I hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.
Vietnam would love to have you back :) Maybe we will meet again someday.

Wish you all the best health!

With my best regards,
Hien

Amazing planner and fabulous trip
Vietnam | Nov 2 - Nov 17, 2023

C
Chad I.
Orlando, FL | Reviewed on Nov 18, 2023
Dat was very helpful and responsive, we had a great journey with really no issues. Read more

Dat was very helpful and responsive, we had a great journey with really no issues.

Hotel Reviews
Capella Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peridot Grand Luxury Boutique Hotel
Hanoi

Beautiful and great location for walking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de la Coupole - MGallery

Fabulous location and amazing accommodations central in town.

Authenticity & Character
No
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

A little dated and dirty

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dirty and dated
Four Seasons Resort The Nam Hai

This hotel on the beach is absolutely amazing. First class. Service and treatment. Clean, great food and fabulous.

Authenticity & Character
Location
Staff
Nhu ngyuien and gian were spectacular
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City

Beautiful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Legacy Mekong ( Formerly Azerai Can Tho Resort)
Cần Thơ
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Nov 21, 2023

Dear Chad,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that you are happy with our services. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and hope to see you again on your next trip to Southeast Asia in the future!
Sincerely,
Dat

We had a superb trip. Lacey was excellent and...
Vietnam | Nov 3 - Nov 16, 2023

R
Robert S.
United Kingdom | Reviewed on Nov 18, 2023
We had a superb trip. Lacey was excellent and whenever there was an issue she addressed it quickly and calmly. The guides provided were excellent and knowledgeable. The whole trip ran smoothly. I cannot recommend highly enough Lacey and her team Read more

We had a superb trip. Lacey was excellent and whenever there was an issue she addressed it quickly and calmly. The guides provided were excellent and knowledgeable. The whole trip ran smoothly. I cannot recommend highly enough Lacey and her team

Hotel Reviews
Indochine Lan Ha Cruise
Hai Phong

Very comfortable boat. I am fraud my expectations were for a cruse round Ha Long bay, that wasn’t to be the case we spent more time on the tender boat going to the boat, visiting caves and returning from the boat. Not what I was expectinh

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mai House Saigon
HCMC

Lovely hotel wish we could have stayed longer

Authenticity & Character
Location
Ve
Staff
Cleanliness & Comfort
Hanoi Allure Hotel

Wonderful hotel in the middle of the old quarter of Hanoi, but wonderfully quiet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Resort Phu Quoc

Amazing hotel, our room, a beach front villa was spectacular. Be aware this is a quiet hotel, the nearest village/town is a good 20 minute walk, but for us it was brilliant. The staff were helpful, but sadly their English wasn’t that good, which lead to a few mistakes, that were quickly corrected once pointed out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aliana Boutique Sapa Hotel & Spa (Ex: Aira Boutique Sapa Hotel)
Sapa
Authenticity & Character
Location
Amazing views from the hotel
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Full Day City Exploration
Hanoi Full Day City Exploration
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arrival in Hanoi - Transfer to Halong Bay by private car
Arrival in Hanoi - Transfer to Halong Bay by private car
Vietnam

Very smooth driver waiting at the right time for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Y Linh Ho – Lao Chai – Ta Van – Sapa - night train to Hanoi (private 2 berth cabin)
Y Linh Ho – Lao Chai – Ta Van – Sapa - night train to Hanoi (private 2 berth cabin)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 20, 2023

Dear Robert,
Thank you so much for your detailed feedback, which helps me and my team a lot in improving ourselves and do better in the future.
It was our pleasure to welcome you to Vietnam this year, and I hope to have a chance to assist you with your next visit to Southeast Asia next time.
From Exotic Voyages team with thanks!

Very professional, knowledgeable, excellent support when ill.
Vietnam | Oct 23 - Nov 12, 2023

Barbara
Barbara C.
Seattle, WA | Reviewed on Nov 18, 2023
My traveling companion, Suzanne Michael, and I cannot say enough good things about our experience working with Hien at Realistic Asia. First, Hien and her staff were always immediately responsive and helpful as we planned the 20 day trip from Seattle, WA to Vietnam and Laos. Suzanne worked on most of the planning with Hien; she had gotten several suggestions from friends who had travelled in Vietnam and Laos. Hien and her team carefully created an itinerary that included Suzanne's... Read more

My traveling companion, Suzanne Michael, and I cannot say enough good things about our experience working with Hien at Realistic Asia. First, Hien and her staff were always immediately responsive and helpful as we planned the 20 day trip from Seattle, WA to Vietnam and Laos. Suzanne worked on most of the planning with Hien; she had gotten several suggestions from friends who had travelled in Vietnam and Laos. Hien and her team carefully created an itinerary that included Suzanne's suggested sites and areas to visit, arranged all the hotel accommodations, guides, and drivers, and made complex, important logistical suggestions involving domestic/international airlines and long- distance drivers.

Hien provided very useful suggestions for visiting the areas, carefully considering seasonal weather issues, the physical requirements (eg: walking up trails in Sapa), and the logistics of visiting a myriad of places. The trip required knowledgeable trip planners who were familiar with the type of transportation required between sites, length of travel days, and realistically, given our ages (70's) how to visit as many of the sites as possible within our 20 day trip schedule.

The accommodations Hien and her team arranged in Hanoi, Hue, and Luang Prabang were wonderful. The staff in each hotel were warm, welcoming and very helpful. Hotels were very well-maintained and perfectly located for the site visits we planned. The guides were excellent - extremely knowledgeable of the historical and geographical sites we visited, very proud of their culture and history. They shared so much with us; we loved their enthusiasm and learned from them.

When my travel companion became ill with severe gastroenteritis, dehydration, and nausea, Hien immediately found us alternate accommodations (to supplement our reserved stays at original hotels in Luang Prabang and Hanoi), and assisted with the flight from Laos to Vietnam (arranged guide and driver to assist us in Hanoi upon arrival). Hien was always in touch with us as we endured our difficult illness situation - she made sure that we were accommodated as comfortably as possible. She also ensured that we had a guide and driver to the Hanoi airport on our home journey. The guide was very efficient. Because Suzanne was very weak, the guide made sure that we got through the airport check-in as efficiently as possible and arranged for a wheelchair to get her to the boarding gate (my companion used a wheelchair in Hanoi, Taipei and Seattle airports).

Since returning to the USA, Hien has maintained contact and worked closely with us to provide the myriad documentation required by our travel insurance companies to get reimbursement. Finally, Suzanne Michael and I are deeply grateful to Hien and her team for their knowledge and skill in creating our itinerary, and for their support and follow-up during this very difficult period of illness. We will highly recommend her, Realistic Asia and Kim Kim to others interested in traveling to SE Asia. Best regards, Barb Crook

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 19, 2023

Dear Barbara,

Thank you so much for your kind words and thorough feedback!
I am so happy to hear you had a wonderful time during your time in Vietnam and Laos though you had to canceled a half of the trip. I hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.
Vietnam would love to have you back :) Maybe we will meet again someday.
With my best regards,
Hien

Vietnam/Cambodia Tour
Vietnam | Oct 24 - Nov 7, 2023

Tony
Tony B.
Seattle, WA | Reviewed on Nov 12, 2023
The trip went off okay. The pluses were the transfers , as they were all on time and the accommodations all were amazing! There was a few small issues with Quan our guide in Hanoi. First it was hard to understand him at times and we know he didn't understand us a lot of the times we asked questions. We understand English was his second language however when you are assigning a guide to an English speaking group you should make sure they have and understand enough English to carry out... Read more

The trip went off okay. The pluses were the transfers , as they were all on time and the accommodations all were amazing! There was a few small issues with Quan our guide in Hanoi. First it was hard to understand him at times and we know he didn't understand us a lot of the times we asked questions. We understand English was his second language however when you are assigning a guide to an English speaking group you should make sure they have and understand enough English to carry out their tour successfully. In addition to the language barrier we felt Quan wasn't as truthful as he could/should have been. We felt, at times, that he was making up answers just to provide one when he should have just said he didn't know the answer or understand the questions. In addition to these issues our guide feel asleep numerous times when we were in route to different places. We understand that he didn't need to provide constant commentary the entire time however he should have been available for us if and when we wanted to ask something about the sights...instead we resisted because we didn't want to wake him.

In regard to the tour itself, we had issues with the bike portion of the tour. We thought, according to the description, that the village tour was going to be in a quiet remote/rural area however the first portion of the ride was through a very busy village and we had to keep dodging motorbikes/cycles, cars and trucks which wasn't just dangerous but NO FUN! The second portion of the bike ride, through the flower village, was a little less trafficed however because of the season we didn't see the flowers in bloom so you should either offer this tour when the flowers are in season or disclose to the tourists/customers that seeing flowers will be dependent upon the season.

Another issue we had was the fact that most of the restaurants that we visited were also visited by many other tour buses therefore the restaurants were busy, causing our meals to come out at different times even to the point that sometime one person would be finished with his/her meal before others even get theirs. In regard to the restaurants choices should be given to the travelers and they shouldn't have to go to the same restaurants that all other tour buses go too.

Now that I have expressed my disappointment in the tour I will say that there were some really great highlights to the tour. One was the Halong Bay cruise. Not only was it an amazingly beautiful but our guy Thai was amazing as well, we really enjoyed him. But by far we truly LOVED Micky our guide in Cambodia. He was funny, truthful, provided picture images to go along with his verbal explanations and was all around a very good guide.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 11, 2024
Dear Tony, Many thanks for sharing your feedback about our services. Great to hear that you are vey pleased with transfers and accommodation and all most of our guide. beside that I would love to improve some issue as follow: Guide in Hanoi: We sincerely apologize for the issues you encountered with Quan, your guide in Hanoi. Language comprehension and factual accuracy are crucial for guides, and we understand your frustration. We will take your feedback seriously and provide additional... Read more

Dear Tony,

Many thanks for sharing your feedback about our services.

Great to hear that you are vey pleased with transfers and accommodation and all most of our guide. beside that I would love to improve some issue as follow:

Guide in Hanoi: We sincerely apologize for the issues you encountered with Quan, your guide in Hanoi. Language comprehension and factual accuracy are crucial for guides, and we understand your frustration. We will take your feedback seriously and provide additional training and support to ensure this doesn't happen again.

Bike tour itinerary: We apologize for the discrepancies between the description and your actual experience. The busy village and lack of blooming flowers during your visit are valid concerns. We will review the descriptions and update them to reflect the seasonality of the flowers and clarify the potential traffic conditions.

Restaurant choices: We acknowledge your point about repetitive restaurant selections on tours. We'll strive to offer more variety and flexibility in dining options, possibly including choices to cater to different preferences.

We value your feedback as an opportunity to improve our services and deliver exceptional experiences for all our guests. We are committed to implementing these learnings to ensure future trips are seamless and enjoyable.

Once agian, thank you for taking the time to share your experience.

Best regards,
Camellia

Our trip to Vietnam was a success
Vietnam | Oct 24 - Nov 5, 2023

Zvonko
Zvonko D.
Slovenia | Reviewed on Nov 08, 2023
Vietnam was our third trip with Kimkim and all three of them were a success. At planning stage it is very useful that there are already many sample trip plans available, so final plan can be reached fairly quickly. In our case already first proposal from Mr. Minh was very good, so later we did very little tuning till our final trip plan.
From organisational point of view trip execution was flowless! All events were prompt, guides knowledgeable and drivers professional. During whole trip we...
Read more

Vietnam was our third trip with Kimkim and all three of them were a success. At planning stage it is very useful that there are already many sample trip plans available, so final plan can be reached fairly quickly. In our case already first proposal from Mr. Minh was very good, so later we did very little tuning till our final trip plan.
From organisational point of view trip execution was flowless! All events were prompt, guides knowledgeable and drivers professional. During whole trip we had regular WhatsApp communication with local team, so we always had a feeling that we are in good hands.

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Nov 09, 2023

Thank you so much for your feedback Zvonko! We are all glad when you had a great time in Vietnam and with Kimkim. Your comments are so much a motivation for I and my team to keep doing better everyday, and a "green flag" for travelers around the world to come to Vietnam!

Wish you all the best,
Minh.

You must go to Vietnam!
Vietnam | Oct 21 - Nov 4, 2023

Ed
Ed H.
Greenwood Village, CO | Reviewed on Nov 07, 2023
The trip was amazing. Long did such a fabulous job on every level. There was not one part of the trip that wasn't fabulous. The people of Vietnam are friendly, hard working, funny and just a joy to be around. The culture, history and determination of Vietnam's people should not be missed. We had several great guides and drivers. Special thanks to Alex
Willie
Jackie
Mr Wee
Our guides saw to every detail and ensure we had a blast. I loved the entire trip but you absolutely... Read more

The trip was amazing. Long did such a fabulous job on every level. There was not one part of the trip that wasn't fabulous. The people of Vietnam are friendly, hard working, funny and just a joy to be around. The culture, history and determination of Vietnam's people should not be missed. We had several great guides and drivers. Special thanks to

Alex
Willie
Jackie
Mr Wee

Our guides saw to every detail and ensure we had a blast. I loved the entire trip but you absolutely must take a vespa tour around Hanoi. We visited small villages, ate with friendly amazing people, visited cities and so many wonderful places. It is definitely a return destination.

A special thanks to Kimkim and Long. He did such an amazing job setting this up. He put up with tons of questions and made sure it was perfect (which it was). I will continue to use Kimkim for any adventure. Thank you Long! You are the best!

Hotel Reviews
Hotel de l'Opera Hanoi - MGallery

Perfect location in the old quarter! breakfast was amazing and the staff incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai

I wish I could have spent more time here. The hotel is amazing and the spa and pool were awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa

This is a great place surrounded by rice fields and friendly people. We did a 10 mile hike around small villages and it was simply amazing. This was a great place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Hoa Lu District, Ninh Binh Province

This is a gem of the wild.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

This was a great adventure. I enjoyed the Kayaking the most. The schedule is tight and timely but it was an amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pilgrimage Village Hue
Hue

Hue was probably my favorite place on the trip and this hotel and staff were by far my favorite. Everyone was good but this hotel was in a perfect location and a perfect staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Hoi An Resort
Hoi An City, Quang Nam Province

great spot for visiting the downtown and getting clothes made. The hotel is awesome and the people amazing. if you want to walk to the market and boats this is the place to go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Halong Bay Exploration on Cruise
Halong Bay Exploration on Cruise
Ha Long Bay

Do the Kayaking

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Disembarking the cruise
Disembarking the cruise
Ha Long Bay
Imperial City Tour - Boat & Bike Ride to Rural Villages
Imperial City Tour - Boat & Bike Ride to Rural Villages
Hue

Amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Vespa Tour
Hanoi Vespa Tour
Hanoi

Alex was awesome! you absolutely have to do this. It was a highlight of my life.

Quality of Experience
Food
All of it. Alex took us to the most special place (Obama restaurant).
Guides, Drivers and Staff
Transport
Hanoi Afternoon City Exploration and Street Food Tour
Hanoi Afternoon City Exploration and Street Food Tour
Hanoi

Did Vespa all day! It was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Cam Thanh Village
Day Trip to Cam Thanh Village
Hoi An

This was a lot of tourists but so fun. It is worth the trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hidden Trails of Pù Luông
Hidden Trails of Pù Luông
Pu Luong Nature Reserve

Jackie and the group did an amazing 10M hike. So fun to see the culture and talk to the local people

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Sightseeing Tour
Hoi An Sightseeing Tour
Hoi An

Got to visit the ancient places in Hoi An. it was a great morning and then we bought to many lanterns.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Remote Villages of Ban Khoang & Ta Giang Phin
Explore the Remote Villages of Ban Khoang & Ta Giang Phin
Sapa

This is why I went to Vietnam. The people were amazing. yes they want you to buy a few small things but it was well worth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trek to Lech Dzao & Thanh Kim Villages
Trek to Lech Dzao & Thanh Kim Villages
Sapa

Loved the local culture and crafts

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ma Tra - Ta Phin
Ma Tra - Ta Phin
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hue - halfday city tour with lunch
Hue - halfday city tour with lunch
Hue

Hue was my favorite place. The bike ride was awesome and we loved the citadel

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking and rafting in Pu Luong
Hiking and rafting in Pu Luong
Pu Luong Nature Reserve

This was awesome! Out in country but you can just explore local villages on your own if you wish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu - Tam Coc (Half Day)
Hoa Lu - Tam Coc (Half Day)
Vietnam
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 08, 2023

Dear Ed,
Thank you so much for such a detailed review. We are so glad to hear that your group has enjoyed this trip to Vietnam and that you are happy with all the services from our team. It was our great pleasure to organize and support you on this vacation. Thank you again for trusting our company, and hope to welcome you again on your next holiday in South-East Asia in the near future!
Sincerely,
Long

Ashley is 5 star! She is a detail oriented ...
Vietnam | Nov 2 - Nov 5, 2023

R
Ronald C.
Kailua, HI | Reviewed on Nov 07, 2023
Ashley is 5 star! She is a detail oriented consultant who worked with us closely to build an amazing experience on a short visit to Saigon. I would highly recommend Ashley to anyone considering a visit to SE Asia. Read more

Ashley is 5 star!

She is a detail oriented consultant who worked with us closely to build an amazing experience on a short visit to Saigon. I would highly recommend Ashley to anyone considering a visit to SE Asia.

Hotel Review
La Siesta Premium Sai Gon

This is an upscale, boutique hotel in the heart of Saigon, within walking distance of top historic sights and neighborhoods. The staff is very accommodating and attentive to guests needs. I recommend anyone considering a stay in Saigon for business or pleasure consider La Siesta Premium.

Location
Activity Review
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City

This was the highlight of our stay. The sights, sounds, and smells of Saigon at night, in the cooler night air, is the best experience. I'll do this again when I return. The only suggestion would be to adjust the final stop of the evening to a bar or club appropriate to the age of the guest. Jazz club perhaps for the older ladies and gentlemen. The louder, more pop/rap bar for younger set.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 07, 2023

Dear Ronald,
Thank you so much for sharing your detailed experience and insights. I truly appreciate it.
I am honestly thrilled that you loved your trip. Thank you again for your kind words for me.
I wish you and William come back one day to see more of our beautiful country!
My very best from Hanoi <3
Ashley

Kimkim does it again. Incredible Hanoi adventure.
Vietnam | Oct 22 - Oct 28, 2023

Margaret
Margaret S.
Darien, CT | Reviewed on Nov 06, 2023
What an amazing experience! Minh was great to work with while planning the trip. Bang Bang was a superb tour guide, so enthusiastic, knowledgeable and helpful. Our driver, Hero (? Spelling), was excellent and reliable. The Peridot Hotel - room, staff, and breakfast -exceeded our expectations. Bang Bang was especially good at gaining entrance into people’s homes along our walks in the villages. We saw so much. The rice plant terracing was spectacular. Ha Long Bay adventure was... Read more

What an amazing experience! Minh was great to work with while planning the trip. Bang Bang was a superb tour guide, so enthusiastic, knowledgeable and helpful. Our driver, Hero (? Spelling), was excellent and reliable. The Peridot Hotel - room, staff, and breakfast -exceeded our expectations. Bang Bang was especially good at gaining entrance into people’s homes along our walks in the villages. We saw so much. The rice plant terracing was spectacular. Ha Long Bay adventure was excellent - plush accommodations, very good food, and fun excursions. Riding behind guys driving motorcycles and vespas was not as scary as I thought it would be. It was fun in Hanoi. We enjoyed the food, too. We strongly recommend the kimkim team in Hanoi!

Hotel Reviews
Peridot Grand Luxury Boutique Hotel
Hanoi

This hotel could hardly be better. Incredible service. Clean and elegant accommodations. Amazing breakfast.

Authenticity & Character
Élégant, welcoming.
Location
Great for walking around.
Staff
Couldn’t have been better.
Cleanliness & Comfort
Comfortable bed. Comfortable large lobby.
Dragon Legend Cruise
Hon Gai

Exceeded expectations. Very comfortable. Great service. Fun to visit caves, fishing village, and to kayak. A lot packed in. Excellent food.

Authenticity & Character
T
Cleanliness & Comfort
Great to be able to see the beautiful rock formations even from the bath tub.
Dragonfly Hotel Nghia Lo
Yen Bai

Comfortable but not luxurious. Lovely view. Enjoyed the pool, hot springs, and sauna.

Authenticity & Character
Hot springs.
Location
Cleanliness & Comfort
Very clean. Beds were low if I remember.
Mu Cang Chai Ecolodge
Mu Cang Chai

Very rustic but good shower and toilet. Food was very good. Staff very helpful. Have to get up the hill to the hotel on the back of a motorcycle.

Authenticity & Character
Location
Great spot for visiting beautiful rice fields.
Staff
Helpful with luggage and service.
Cleanliness & Comfort
A few large water bugs in bathroom area.
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 09, 2024

Hi Margaret,

Thank you so much for leaving such a wonderful feedback! I'm glad that you had a great time in the North Vietnam and I'm sure it will be even better next time. Your comments would help us a lot in improving our work and I look forward to welcoming you again!

All my best,
Minh.

The KimKim/Realistic Asia team ❤️
Vietnam | Jul 21 - Jul 31, 2023

N
N S.
Canada | Reviewed on Nov 05, 2023

Long was incredibly professional, helpful, engaged & respectful from start to finish
He helped us create the perfect Thailand adventure for our specifications & budget.
He knocked it out of the park!
Our local guides & drivers were all fabulous. Available to answer questions, help with directions/requests/last minute activities. They all made us feel special at every turn.
Thank you Long, Saiyamarn, Kai, Noot ❤️

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 06, 2023

My dear Nancy,
Thank you so much for sharing your experience. I truly appreciate it.
I am honestly thrilled that you and Kari loved this trip. I'll pass the review on to the team and I'm sure they will really appreciate it too!
Wish you another amazing journey in the North. I'm so excited to see your feedback on after finishing it😍.
My very best <3,
Long

Tour guides were excellent! In Saigon, he dis...
Vietnam | Oct 23 - Oct 30, 2023

Barbara
Barbara B.
Manchester, MO | Reviewed on Nov 01, 2023
Tour guides were excellent! In Saigon, he displayed excellent knowledge of the city. In Hanoi, he assisted us in getting tickets to water puppet show and was most knowledgeable regarding tour stops. The excursion to Ha Long Bay was definitely a highlight; the company selected was top notch. I would not hesitate to use tour company again. Read more

Tour guides were excellent! In Saigon, he displayed excellent knowledge of the city. In Hanoi, he assisted us in getting tickets to water puppet show and was most knowledgeable regarding tour stops. The excursion to Ha Long Bay was definitely a highlight; the company selected was top notch. I would not hesitate to use tour company again.

Hotel Reviews
La Siesta Classic Ma May
Hanoi

Greta location to experience the Old Quarter of Hanoi. Breakfast buffet offered excellent variety and staff were most helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Halong Aquamarine Cruise
Ha Long

As we waited for our boat excursion, we had the opportunity to walk about. This was one of few companies that appeared to offer balconies for all rooms, a definite plus. The tour guide was most knowledgeable and offered assistance to assist with issues that arose. It was a perfect way to end our trip, not only to Vietnam but also to Southeast Asia.

Authenticity & Character
Location
It was on the water!,
Staff
Most attentive
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 02, 2023

Dear Barbara,
Thank you so much for taking the time to write this review of your holiday. It warms our hearts to hear such amazing feedback! I'll pass the review on to the team, especially our guides Tony and Cuong. I'm sure they will really appreciate it too!
My very best from Vietnam<3
Ashley

Crazy but beautiful country.Thanks you to T...
Vietnam | Oct 23 - Oct 29, 2023

G
Gary d.
Guernsey | Reviewed on Oct 31, 2023
Crazy but beautiful country. Thanks you to Trang for very efficient organisation and also Mr Sang who was a very enjoyable tour guide. Read more

Crazy but beautiful country.

Thanks you to Trang for very efficient organisation and also Mr Sang who was a very enjoyable tour guide.

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Premium Hotel
Authenticity & Character
Rooms very dated. Cold shower.
Location
Staff
Cleanliness & Comfort
La Casta Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ben Tre Tour
Ben Tre Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-day Cu Chi Tunnels tour
Half-day Cu Chi Tunnels tour
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 01, 2023

Hi Gary,

Thank you much for your review. I hope to see you again on your next trip to Vietnam and South-East Asia

Hope you always healthy, lucky, and happy

Best regards
Trang

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