Kimkim Trip Reviews for Vietnam

We had a fantastic trip to Vietnam and really appreciated all the assistance provided by Ashley! She was very accommodating and patient as we requested a few modifications to our itinerary as we became more educated on the options.

She was extremely responsive and informative, and I would highly recommend both Ashley and Kimkim!

On our first trip to Vietnam, we wanted to have a nice balance of nature and city trips, learn about culture and explore the cuisine - so we worked with Ashley to build a custom-made itinerary, which turned out to be an unforgettable trip. She has been most helpful to accommodate all our needs, quickly turned around every request and also supported when we had some emergencies due to a forgotten luggage while in Vietnam, always checking in to ensure we enjoy it all. Mr Tu, our tour guide took us to wonderful places and helped us experience the life of the local people in very unique ways. It was real fun travelling with Tu, he explained all we wanted to know about history and culture, and was extremely flexible when we had special requests to explore & try things outside the itinerary - all to ensure we get the most out of our trip! Highlights of our trip: Pu Loung trekking and village tour, boat rides, Hoi An trip, cooking class with Madam Ai. We highly recommend it all!

Hotel Reviews

Aira Boutique Hoi An Hotel & Villa

Hoi An

Authenticity & Character

Really nicely done design, lovely garden and pools

Location

By the most beautiful beach, close to town

Staff

Super nice & helpful staff - we left a luggage behind and they immediately sent someone with a bike to catch us at the airport, we are most grateful for their kindness!

Cleanliness & Comfort

Pu Luong Retreat

Thanh Hoa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Clos Du Fil Hotel

Ninh Binh

Authenticity & Character

Beautiful design

Location

Right at the city center, but still very peaceful

Staff

Cleanliness & Comfort

Activity Reviews

PVT Culinary Experience With Chef

Hanoi

We started with a small tour to the local market, which was really great to learn about all the ingredients. Then Madam Ei gave us an incredible class making super yummy dishes in her own kitchen - most wonderful chef and amazing person, we are very lucky to learn from her.

Quality of Experience

Amazing menu and unforgettable cooking experience

Food

Guides, Drivers and Staff

Madam Ei is the most wonderful chef

Transport

Trekking to Kho Muong and Uoi Villages

Pu Luong Nature Reserve

Quality of Experience

Just the perfect length of walking in the jungle and amongst the village, also went to a cave which was truly beautiful.

Food

We had lunch in a remote village, was so yummy and collected our own oranges from a garden

Guides, Drivers and Staff

The local guide accompanied us on the trip

Transport

I worked with Long to coordinate my trip through Kim Kim and he was persistently providing me excellent customer care in adjusting the itinerary to fit my needs and checked in on me throughout the trip. It can be stressful taking an international trip but he made himself available and was responsive in a reasonable amount of time. My tour guide Ngọc Sáu was also amazing in the sense that he was knowledgeable, adaptable to my groups needs, and was the friendliest tour guide. You could tell he was sincere to looking out for us because he treated us like family. Having memorable agents and service really enhances the trip I would recommend these individuals and company to everyone and would use their services again! 10/10

Hotel Reviews

Monarque Hotel Danang

Danang

Amazing breakfast buffet, hotel is clean, and centrally located. We enjoyed our stay here!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cochin Zen Hotel

Centrally located in the heart of Ho Chi Min. Great rooftop views and a short distance from the major market in town. Would recommend this to anyone visiting and I would stay here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silkotel Hoi An

Hoi An

We loved the layout of the room. The staff was very friendly and accommodating. Would recommend this to many friends. The hotel is located right outside the main walking market

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Ben Thanh Market and Buu Long Pagoda

Ho Chi Minh City

Quality of Experience

Y

Guides, Drivers and Staff

Transport

Visit Danang Half day

Da Nang

Excellent guide, interesting attraction. Worth visiting

Quality of Experience

Guides, Drivers and Staff

Transport

Learning to make a lantern

Hoi An

Quality of Experience

Guides, Drivers and Staff

Transport

A O Traditional Vietnamese Culture Show

Ho Chi Minh City

Amazing performance! We really enjoyed this!

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset on river - The Deck Saigon

Ho Chi Minh City

Would like the cocktail bar to be somewhere that we can see the sunset..it was an Ok ambiance, but would have rather stayed on the boat. The ride in general was excellent

Quality of Experience

Guides, Drivers and Staff

Transport

Enjoy Hoi An Memories Show

Hoi An

Quality of Experience

Guides, Drivers and Staff

Transport

Ms. Vy’s Cooking class - Holiday Master Class - Joint in tour

Hoi An

It was good but way TOO long. I wanted a 2 hour cooking class. We were there from 8:30am-12:30pm and it still was not done. The experience was good though

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Danang - Bana Hills - Hoi An

Da Nang

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Christmas in Vietnam! We had a WONDERFUL time as a family of 4 in Vietnam. Huyen put together an awesome 10 day itinerary that was very responsive to our interests and limitations traveling with 2 kids under 7. Each hotel was excellent, the activities were fun and interesting and the guides were very very very knowledgeable, flexible and kind. Thank you so much Huyen and the rest of the team!!

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was seamless and comfortable throughout our stay. All hotel selections were perfect for our preferences. We are kimkim veterans and continue to explore options with this amazing company in our travels. We could not have selected a better partner to make our honeymoon amazing!

Dat was amazing and was always quick to assist in our planning and final execution of our last minute trip to Vietnam. After seeing enough videos and reading about the typical pitfalls encountered by tourists in Vietnam, we decided to go with kimkim and coordinate with Realistic Asia in planning a two week trip through the cities and rural areas of Vietnam.

Our trip began in Hanoi and ended in Ho Chi Minh City (Saigon), with Hoi An, Ha Long Bay and Phu Quoc as stops along the way. Our guides were knowledgeable, friendly, and gave us individual attention throughout our tours. One tour guide, Hue, should be mentioned as being particularly kind and going above and beyond what we expected. He was funny, quick with information and connected with us in a way that made us feel comfortable. He shared his personal experiences and gave us a guided tour that felt authentic and gave us insight into a country that has always fascinated us.

During one part of our trip, we discovered that the bicycles were not the type that my wife was comfortable with and Dat was able to change our itinerary at the last minute and adjusted that day to accommodate. While this change could have incurred additional fees to our trip, Dat and his company made the changes without any further charges. We were grateful and surprised by their generosity.

All the hotels we stayed in were beautiful and luxurious in their accommodations. The one hotel, La Siesta Group, deserves special mention for their friendly and professional staff. Ms. Ngoc in the La Siesta Hotel was particularly helpful in getting a last minute birthday cake ready for my wife and with her help, capped off a great day, better with her coordination of the birthday cake.

Dat checked in with us during the entire trip and made sure that we were taken care of and answered all my questions before and during the trip. We were sure we would enjoy our trip, but with his planning, it was just a great experience with all the drivers and the tour guides taking us everywhere and making sure our experience was seamless and memorable.

We're grateful for Realistic Asia and Dat for making this last minute trip a reality and will definitely consider another trip with them, if we make plan another trip into this beautiful country.

Thank you Dat and Realistic Asia!

All of our guides were excellent. Very informative, personable and helpful. Their English was good.

Would definitely use again and would recommend to others

We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately.

We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the Asia countries. They, in turn, hire local freelance tour guides. Odynovo itself didn’t offer tours that cover Vietnam and KL together, so it took kimkim to step in and manage multiple country tours. Kimkim only calls you up at the start and asks for your budget for hotels, travel preferences, and food allergies. After that they step aside and provides the online platform to share itineraries with fellow travelers and provide point of contact if any issues come up during the trip. So basically this review is of Tom (our local contact) and Odynovo who I give 5 stars. Tom worked with us to tweak the itinerary to our liking and even accommodated our request to limit tourist shops. He was very responsive throughout our trip. For kimkim, the user interface is nice and easy to navigate but I would dock off a star or two since there is no transparency in pricing the trip, which kimkim may be involved with.

A e-visa is needed to travel to Vietnam. Although they say it is easy to apply, in reality it takes a bit of wrangling to get the right credit card to be accepted.

In Hanoi, our first tour guide Mr Le Thien was available as soon as we arrived in Hanoi (in fact all the guides are there during the Vietnam part of the tour). During the first full day tour he was thorough in explaining the impact Ho Chi Minh had in Vietnam history and explaining the migration path of the Vietnamese people and surrounding villages to the south. I had some trouble understanding his English in some parts but could manage overall. The tour offered lunch at a local restaurant but the food was not traditional Vietnamese food aside from the spring rolls. The food quality was good but I would prefer more local varieties in the preset meal. Mr Le made up for this by going out of his way to show us local restaurants that served dishes like Cha Ca, Banh cuon, banh mi, etc. after the tour. The hotel accommodations was good since it was within walking distance of the old town and lake. The next day at Ha Long Bay was perhaps the best part of the trip. Note that between destinations, stops are made at various demonstrations and government price shops so you can buy souvenirs. Sometimes it is better to stop at these and not have to haggle with prices, while other times the stops seem a distraction.

In Hoi An/Danang, Mr. Bui Anh Tuan was our guide. He was very knowledgeable about the My Son Holy Land and Hoi An ancient town, both of which were highlights. He provided a lot of insight in Vietnamese life and culture and was humorous which was a plus. The second tour at Ba Na hills is more like a Disneyland like resort. The hotel location and tour lunches were pretty good, with a good selection of Vietnamese dishes to sample. This was the next best spot in Vietnam as there are less motor bikes zooming around and the area is close to the coast so we were able to try the fresh fish for dinner.

In Ho Chi Minch city, Mr. Victor was our tour guide. Compared to the other cities and guides, the intensity was ramped up a level. A sheet with over 20 or so bullet items is handed to you to watch for scams, stolen phones, rude locals, and a bunch of other things to watch for. This might be useful if you started the tour in Saigon, but we had already been seasoned in Vietnam customs up to that point, so it just raised anxiety unnecessarily. The guide was prepared with plenty of background material in several notebook binders and YouTube-like videos from his phone. The material could get overwhelming presented in this fashion, but you have to appreciate the level of energy the guide provided to present it. The hotel was a little older than other hotels we stayed at and located in a similar hectic part of the city. The hotel selection was perhaps the worst of the trip. The Mekong delta tour was not quite as impressive as it did not include any visit to floating markets. It seemed more geared toward providing monetary support to the locals than providing a memorable experience. The lunch was very good. The next day tours at the Cu Chi tunnels and city tour were better as they provided in depth content about the war. But the lunch option was very poor as the Vietnamese dishes had no flavor.

Finally, in KL, there was no tour guide to greet us at the airport. You can tell the discontinuity of the different country tours. The hotel accommodations were good.

Hotel Reviews

Bhaya Classic

Quang Ninh

Friendly staff. Food options good. Rooms were clean and had good character. Definitely best part of the trip including visit to caves, beach and kayaking activities.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lasenta

Hoi An

Within walking distance to the ancient town. Good breakfast options especially the Vietnamese coffee. Friendly staff gives good restaurant recommendations

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alagon D'antique Hotel & Spa

Ho Chi Minh City

On the old side. Tiny, slow elevators. Tub with shower affixed to it was awkward. Bed is firm. Located in a busy area so not relaxing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Park Royal Service Suites Kuala Lumpur

Kuala Lumpur

Good breakfast options. Friendly staff. Location within walking distance to street markets.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Lapis Hotel

Good location. Clean. Not much of a view. Breakfast options ok. Elevator touch buttons hard to activate

Authenticity & Character

Location

Close to old town

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Hanoi City Tour with Museum of Ethnology

Hanoi

The morning visit to Ho Chi Minh mausoleum and residence was a highlight. You have to get in 2 lines before entering the mausoleum. Once inside, you get to see the embalmed body of Ho Chi Minh in a glass case. It’s a little cold inside so wear long sleeve shirt if possible. In another part of the park, you get to see where Ho Chi Minh resided. No outlandish buildings but modest and simple structures. We also visited a museum which introduced us to the mixed ethnicity of people occupying the area in the past. Outside the museum, you get to enter in replicas of structures (mostly bamboo?) that local villagers lived or gathered in. The visit to Hanoi Hilton prison was also interesting. You get up close to the difficult conditions the prisoners were in. The puppet show towards the end of the tour was ok since there was no translation available. Finally the rickshaw tour of the old town was neat. It gives you a front row view of how to navigate through people, motor bikes, and cars all at once. The locals will tell you the rickshaw drivers will try to rip off tourists, so you feel obliged to tip them (it’s a hard way to earn a living..)

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Hanoi to Halong Bay

Vietnam

The stop to the government priced souvenir store was good. It gave you a chance to buy stuff without the haggling. The stop to the pearl store seemed unnecessary.

Quality of Experience

Guides, Drivers and Staff

Transport

Bhaya Classic Cruise -Day 2

Ha Long Bay

In the morning, you can join the Tai Chi exercises on the upper deck. The exercises are quite refreshing with the surrounding. Following that, we visited one of the large caves in the bay. This requires you to go up and down a number of stairs, but nothing strenuous. Most of the caves are well lit so you get to see a lot of the structure and colors.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bhaya Classic Cruise -Day 1

Ha Long Bay

After a long drive, you see references to the King Kong movie shot around the area, so right off you can expect a touristy area. After checking in and a short wait, we are escorted to the cruise where the staff greet you warmly. Once onboard, you check into the rooms which have a unique charm to them. You can hang out in the patio area of your room or wander around the different decks of the boat. The views of Ha Long Bay are spectacular as the boat travels through the various shaped rocks. During the afternoon, you get to spend a few hours kayaking and/or hanging out on a small beach in the bay. There’s some amount of garbage in the waters, but not too bad, The preset dinner on the third deck was good. At night the ship anchors in the peaceful calm waters. If the weather is good you can get nice sunsets or sunrises.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day My Son Holy Land and Hoi An Highlights Tour

Hoi An

The tour takes you to old ruins of Hindu temples in the morning. After a drive, you hop onboard an open seat electric cart that has several rows of seats. The ride itself is swift and has a theme park feel to it before you get to the remnants of ruins that survived the bombings (you get to walk by one of the bomb craters). There are several different sites but each show the same symbolism (Lingam and yoni mainly). In the main site, you can walk inside and around the ruins before joining a regularly scheduled cultural dance show. There is a museum on the way back from the returning cart ride that has some interesting displays worth checking out. Back to Hoi An, you get to walk around the ancient town. There you can see a 17th century Japanese bridge still intact. You can also see old Chinese merchant houses. The lunch there featured some good Vietnamese cuisine. At night the town lights up with red and other colored lanterns along the river and not to be missed. The street market becomes very vibrant as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Drive to Da Nang with Visit to the Golden Bridge

Vietnam

Ok, maybe it is not surprising that there is a theme park in Vietnam. But this park has some historical context. The morning drive takes you through a few local towns until you reach the foothills. After winding up the hills you reach a large parking area leading to the park. There you pass through a large gate and line up to enter the park. The resort is at the top of the hills so you take the cable cars up. The first stop takes you to the golden bridge where giant stone hands seemingly hold up a pedestrian bridge. Then you pass through a French village, complete with wine cellars. The buildings were built during French occupation of Vietnam. We ate at a buffet restaurant which served a wide range of Asian food. The next cable car takes you to Buddhist temples and other resort buildings (you can see construction for further expansion). This is the highest point on the mountain so on a good day you can see Hoi An/ Da Nang and the ocean. On the return trip there is a drive though the city and a stop at one of Da Nang’s beaches.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fly from Da Nang to Saigon

Ho Chi Minh City

After arriving to Saigon, Mr Victor took us several blocks to the van. Mr Victor then played a pre-recorded tape of how not to get in trouble in Saigon. The level of anxiety surely increased unnecessarily. After checking in the hotel, we were taken through a hot building with a bunch of merchants and street vendors. Not the greatest environment to shop around. In the evening we had free time to check out the local cuisine (and try not to get run over)

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Mekong Delta Tour (My Tho)

Ho Chi Minh City

The drive out of Saigon didn’t show anything worth remembering. Mr Victor gave a pretty thorough background of Vietnam and the Mekong delta in his presentation. After arriving at the port, we boarded a motorized boat and shuffled through fairly strong currents of the river. We were then taken through a family owned coconut candy shop. Next we found another local willing to give us a ride on a horse drawn cart. This led us to a family restaurant that served us various local fruits and even performed some traditional music and dance. Finally, we were led to a stream where a lady and her daughter tried rowing us to the delta to our original motor boat (she and her daughter ditched that boat and took a motorized version back). We travelled further along the delta to a restaurant for seafood lunch. After lunch we took the same motor boat back to the original port and drove back to Saigon.

Quality of Experience

The different modes of transportation may be interesting for the first time but it kind of felt like an unnecessary way to help the locals out given the labor provided

Food

May have got sick from food

Guides, Drivers and Staff

Transport

Half Day Cu Chi Tunnels Tour

Ho Chi Minh City

The tour gives you a first hand look at the Vietnam (or American) war. You can actually fire some live ammunition for a fee. There is about an hour or two drive to the site where the Vietcong dug an elaborate maze of tunnels. The site consists of bomb craters, damaged tanks and armored vehicles, and various carved out areas of underground tunnels and rooms and traps. If you don’t mind the sweat and darkness, you can walk through short tunnel segments. After returning to Saigon, after lunch the tour takes you through a war museum. The effects of the war are in full display with unique photos.

Quality of Experience

Better food would make this 5 star

Food

No taste. We had to request the fish sauce?

Guides, Drivers and Staff

Transport

Half Day Ho Chi Minh City Tour with Dong Khoi Street

Ho Chi Minh City

We visit a palace where the south president gets overthrown by the communist north. We also get to see other historical buildings (mainly French influenced)

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Malacca Tour From Kuala Lumpur

Kuala Lumpur

It is fairly lengthy ride to Malacca, but definitely worth it. There is a pit stop midway to the ancient city. Once in Malacca we visited ruins of an old church, then proceeded to the old town. There we entered or passed by local shops and various historical buildings (mainly Chinese)

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Half Day Kuala Lumpur City Tour

Kuala Lumpur

Malaysia is a strong contrast to Vietnam. There’s more order on the streets despite the much larger population. We get to drive through the city to see various historical sites which can be seen for free. The main highlight is the Petronas tower which requires a fee to take the elevator to the viewing areas like the tower bridge and near the top floor. The view at the top is not part of the tour so we had change the original lunch plan, but the tour guide was accommodating. We chose to eat in the food court area in the towers where there is a wide selection to choose from.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The guides and drivers were helpful and accommodating.

In Hanoi, Mr. Le “Leo” was kind enough to take us to some restaurants to taste some food we wanted to try.

In Hoi An and Da Nang, Mr. Tuan allowed us to stop by a tailor to get some custom clothes.

In Saigon, Victor helped us negotiate the chaotic Saigon traffic. One suggestion is that he should provide links to the videos he showed rather than showing them during the drives. It can be difficult to watch videos while in a car.

In KL, Suzi and Mr. Wong were particularly accommodating. We were able to go to the observation deck of the Petronas twin towers, despite that not being on the schedule. Mr. Wong’s driving through a flash flood thunderstorm on the way back from Melacca was quite impressive.

Activity Reviews

Bhaya Classic Cruise -Day 1

Ha Long Bay

The sights are gorgeous

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Kuala Lumpur City Tour

Kuala Lumpur

We were able to change plans and go to the Petronas twin towers observation deck

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Huyen was very responsive and was very adept at answering our questions regarding our trip, but I felt the trip activities were very repetitive, subpar, and had poor time management in which we had hours between activities or didn't have enough time.

Day 1- Hanoi
The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due to the time. The market is busy during the early morning, but we got there around 10am. The cooking class itself was the main disappointment. We made 3 separate dishes. The first dish was making steamed rice crepes and then hand wrapping them with premade filling. Making one or 2 is fine, but I didn't see the value in us making 30+ when we didn't want to eat that many. The second dish was basically wrapping tacos also with premade fillings with fried egg and rice paper. It was very very oiley. Also made a lot of them for no reason. Then we had an intermission where we made vegetable garnishes. It was fun, but very time consuming and also something we can do anywhere. The third dish we didn't even cook, we just watched her make a noodle soup and then ate it. Due to the time needed for the cooking class, we had very limited time for the rest of the day which we were supposed to have the photographer. The temple of literature was fun, but we didn't get any time to walk the old quarter and were very rushed while visiting the sword lake which was very picturesque before we had to go to the water puppet show.

Day 2-3 Ha Long Bay
Ha Long Bay was beautiful. I had initially questioned whether it was worth it to drive 3.5 hours there and then 3.5 hours back for an overnight stay, but the beautiful sights changed my mind. We took the ship Victory Star. The ship was clean although a bit rusty on the outside. Food was very mediocre. English speaking guide was ok. It was a bit difficult to understand him. The squid fishing and karaoke that was on the itinerary did not happen. The Me Cung Cave and climbing up for panoramic views were incredible. On the second day we were picked up from the boat and headed to the airport. We had over an hour before we needed to check in at the airport and we had to ask and get approval to have them take us to a restaurant before then heading to the airport. We were not checked in advance so we sat very far back in the airplane

Day 4-5 - Hoian
Hoian had the best hotel. The hotel staff was wonderful, the food very good and the itinerary was largely very good. The bike ride through the old quarters in Hoian, the Japanese covered bridge, Ancient house, Chinese temple and old house was very scenic and I really enjoyed the architecture. We then took a very long motor boat "cruise" along the river which didn't contribute much value in my opinion. The coconut village was fun though. We cast a net although no fish was ever caught. My sister was able to do the swirling coconut ride where the fisherman would basically rock the boat, but we didn't get that option (don't know why). Then we took a very long bike ride to the herb garden for lunch. We put on farmers clothes and took pictures and that was interesting, but the food was not great. I would have picked a different place for lunch if taking pictures was the draw. Day 5 - we had our own free time.

Day 6-8 Ho Chi Minh/Saigon
The flight that was scheduled for us was in the afternoon so by the time we landed it was past 2pm and half the day was gone. Again, we were not checked in in advance so we sat at the end of the end of the plane.
We were supposed to go check in the hotel first, but due to the time constraints we immediately had to go from the airport to driving around the city despite not feeling very well. We were also short of VND and wanted to exchange money at the airport, but wasn't given the time. We could feel how the guide felt immensely rushed from the speed of his walking and we were left with 2 hours to travel to 6 different places, before everything closed and the driver was off. Unfortunately, due to the illness of one of the travelers, after the first stop, we wanted to drop off the one traveler at the hotel (5 minutes away) before resuming the tour. Unfortunately, the driver left after dropping us off at the hotel before his time was up.

Day 7 we were scheduled to go to the Mekong delta/Ben Tre and then the Cu Chi Tunnels. The problem is that it would have had 5.5 hours of travel. We chose to only do the Ben Tre and then do Cu Chi the next day. Ben Tre was ok. It was a 2 hour trip to get there. While we were there, we took another really long motor boat ride that again didn't really provide much value. We had a very short display of how they made coconut candy, watched someone make straw mats, and then took a motor cart to lunch. Lunch was at Green Coconut. Presentation was nice, but food again was very mediocre. I would definitely have chosen to eat someplace else. Then another boat ride before going to the hotel.

Day 8 - we chose to explore HCM that we had planned for the prior day instead of doing the Cu Chi tunnels. It was a lot of fun and I wish we had spent more time exploring HCM instead of spending 4 hours of driving the day prior.

Huyen was very responsive and very nice, but I wish we were given more options and we could have picked what sounded interesting versus just being given a plan and then objecting to parts of it. We unfortunately didn't know what else there was to pick from.

In regards to exchanging money, I did not know that the crispness of the bills were of importance and it would have been immensely useful to know that.

Overall KimKim was flexible, but we found the planning to be not great. One of the things that could have helped would be an itinerary broken down with times and flight numbers. That way we would be able to tell the guide what we want to spend more time on or whether we want to spend 6 hours of the day in a car. In many days I felt rushed and also my time wasted due to the inefficiencies of the trip. I would have much more enjoyed having more time taking pictures and having more time to explore the city vs spending so much time seeing pheasant activities. I really don't see a value in seeing multiple farmers markets in the afternoon when no one is there and it's not even open. I don't see a value in taking so many boat rides. I also see no value in watching someone cook. It would have also been nice if there were restaurant recommendations for our down time.

Hotel Reviews

The Oriental Jade Hotel

Hanoi

Nice hotel, but the views are a bit lacking. Food is pretty good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Allegro Hoian

The best breakfast buffet of my whole stay in Vietnam. Very clean and the staff was nice. Close to the night market and walking distance to almost everything I wanted to do.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Star Hotel & Spa

Ho Chi Minh City

Amazing location. Hotel felt a little dated. Food was mediocre.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Victory Star Cruise

Hanoi

The boat was clean if a bit rusty. Food was very mediocre and I had trouble finishing it. The tour was fun if a bit rushed. Tour guide was a bit hard to understand. Not all activities on the itinerary set by the boat was done.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Cooking Class & City Tour

Hanoi

The first day we had a great time with the photographer in the morning time at the hotel taking glamour shots. However, the cooking class/market was incredibly disappointing. The "bustling" market had no people walking around due to the time. The market is busy during the early morning, but we got there around 10am. The cooking class itself was the main disappointment. We made 3 separate dishes. The first dish was making steamed rice crepes and then hand wrapping them with premade filling. Making one or 2 is fine, but I didn't see the value in us making 30+ when we didn't want to eat that many. The second dish was basically wrapping tacos also with premade fillings with fried egg and rice paper. It was very very oiley. Also made a lot of them for no reason. Then we had an intermission where we made vegetable garnishes. It was fun, but very time consuming and also something we can do anywhere. The third dish we didn't even cook, we just watched her make a noodle soup and then ate it. Due to the time needed for the cooking class, we had very limited time for the rest of the day which we were supposed to have the photographer. The temple of literature was fun, but we didn't get any time to walk the old quarter and were very rushed while visiting the sword lake which was very picturesque before we had to go to the water puppet show.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An - Tra Que Village & Hoi An Ancient Town

Hoi An

The bike ride through the old quarters in Hoian, the Japanese covered bridge, Ancient house, Chinese temple and old house was very scenic and I really enjoyed the architecture. We then took a very long motor boat "cruise" along the river which didn't contribute much value in my opinion. The coconut village was fun though. We cast a net although no fish was ever caught. My sister was able to do the swirling coconut ride where the fisherman would basically rock the boat, but we didn't get that option (don't know why). Then we took a very long bike ride to the herb garden for lunch. We put on farmers clothes and took pictures and that was interesting, but the food was not great. I would have picked a different place for lunch if taking pictures was the draw.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ho Chi Minh - Ben Tre - Ho Chi Minh (2,5 hours transfer)

Ho Chi Minh City

It was not worth the 5 hour round trip drive. We drove all the way there, watched them make some coconut candy, straw mats, took a motor car ride, and then had a mediocre lunch. Redundant boat rides

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Guides, Drivers and Staff

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Ha Long Bay Overnight Cruise

Ha Long Bay

Food not great, but the scenes were very nice. Tour of the cave was fun as well as the hike up the mountain for views.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Great experience overall, from A to Z (with both KimKim and our local specialist from Realistic Asia).

Before the trip:

I have to say, I was not comfortable at first because I had never heard of KimKim before and reviews on Realistic Asia were good but not numerous.
For everyone reading my review and having the same lack of comfort : get over it and book with these guys without any hesitation.

Hien was my contact since the very beginning. Great and pro-active communication, she was attentive to our needs and our expectations. It took time (mainly/only because of me), but she made us a tailor-made itinerary, ticking all the boxes with transparency (i.e. what was feasible or not in the given time frame, what would be a waste of time, providing alternative solutions when necessary, ... but all that always conscious of the budget and of our constraints).
We only paid when everything was confirmed and in line with what we wanted, and then again we experienced a smooth and good process through KimKim (everything was clear and user-friendly, secured paiement, no hidden fees nor other surprises, ...).
Once validated and paid, you get all the information you need about your trip on the platform, everything centralised and easy to read/access.

We were ready for an amazing 2 week trip around Vietnam.

During the trip :

Hien and her team were fantastic throughout our journey. Very friendly and always with a bright smile, every one of them made our trip special. Very knowledgeable, they shared their passion and the love about their country/region, happy to give everything they can to increase the quality of our experience.

There are countless of aspects that I could highlight, but one of them stands out : the perfect logistics.
No waste of time, no uncertainty, everything was perfectly clear and coordinated so we can make the most of our vacation. Every step was communicating on time with the relevant level of details. Airport transfers, cars, planes, trains, but also activities, visitis, bookings, ... not a thing went wrong - Bravo Hien!

After the trip :

Hien's professionalism and follow-ups carried on until the very end (sending message to make sure we went home safely, asking unofficial feedback to keep improving services, ...).
I would highly recommend Hien and Realistic Asia if you plan a trip to Vietnam, and we will definitely reach out to her to organise our upcoming trip to Laos and Cambodia in the coming months/years.

On a side note, you may find KimKim and all these services quite pricey (and they are in fairness), but you pay for high quality services and for your peace of mind above all. Totally worth the price!

Hotel Reviews

Stellar of the Seas

quảng ninh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mekong Lodge

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Hanoi Vespa Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We enjoyed our hotels and guides very much. Every guide and driver was timely, which can be a real worry when you are traveling in a country where you don't speak the language. The hotels were nicer than we anticipated, particularly the Myst in Ho Chi Minh. The cruise in HaLong was alot of fun and worth the time it took (we only had 4 days in VietNam). The only part of our trip I wouldn't recommend was the Mekong delta trip. We felt it was took too long to reach the starting destination and lasted too long.
Otherwise, would use KimKim again to plan future trips.

The trip was great. It was easy to plan and Ashley was very prompt in making the changes we asked for. We had a few hiccups along the way which Ashley sorted out.

Highly recommend using KimKim.

Hotel Reviews

Apricot Hotel

Hanoi

Beautiful hotel. We had a suite with a large balcony overlooking the lake. Best hotel of our two week trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stellar of the Seas

quảng ninh

Really top notch!

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Vespa Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Ba Vi Countryside & Cooking Class

Hanoi

Really great tour!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fantastic trip!! We originally planned this trip to take place in March 2020 . Obviously that did not happen and we ended up rescheduling multiple times as we waited for travel to be safe again. Huyen Nghiem and the entire team stayed in contact with us (over the course of 2.5 years!) to make sure we had the best possible support both during planning and the trip itself. We were finally able to take the trip in October 2022 and it was 100% worth the wait. Vietnam is a stunning country filled with wonderful people, delicious food, and beautiful landscapes.

We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect!

Hotel Reviews

Hoang Ngan hotel

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Swan Cruise

Authenticity & Character

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Staff

Cleanliness & Comfort

Kim An Hotel

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Hanoi and walking street food tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi goodmorning tour - Free at your leisure in Hanoi

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us. Everything worked out very smoothly, no hiccups!

Our local guides and drivers, Quyen in Hanoi and Tony in Hoi An, were excellent! They were so dependable, knowledgeable, and fun to spend time with. We would never have learned so much about the country had we not traveled around with the local guides.

Some highlights were the Ba Vi Eco Tour, our 2-day Ha Long Bay cruise, bike riding in Hoi An, and the Vespa city tour with Navi from Female Vespa City Tours in Ho Chi Minh City. We also enjoyed all of the street food and bia (beer) we sampled! A truly memorable trip.

I wasn't sure how booking thru KimKim would go. We are so happy with our experience with KimKim, Realistic Asia and the support from Long, and all the guides and people of Vietnam we met along the way.

Hotel Reviews

La Sinfonía del Rey Hotel & Spa

Hanoi

Great location near Hoàn Kiếm Lake. Easy to walk to many coffee shops and street food vendors. The rooftop bar at the hotel is also a great spot for a drink with a view.

Authenticity & Character

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Staff

Cleanliness & Comfort

Era Cruises

Hai Ba Trung Dist., Hanoi

The cabins were very grand - we had a terrace double suite. The staff on board were incredibly kind and accommodating (despite some very difficult guests on board). The food was delicious, and views couldn't be beat!

Authenticity & Character

Location

Staff

We loved Lee (the cruise director) and some of the other more junior staff. They were eager to learn about what brought us to Vietnam and tell us a little bit about themselves and the area.

Cleanliness & Comfort

Le Pavillon Hoi An Luxury Resort & Spa

The hotel was very nice, I just wish it was slightly closer to downtown. There were not many other guests staying when we were, so it seemed like we had the place to ourselves!

Authenticity & Character

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Staff

Cleanliness & Comfort

Cochin Zen Hotel

Very good location downtown. Room was quite small, but that is ok since we didn't spend much time at the hotel. The rooftop bar was lovely!

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Explore the Highlights of Ho Chi Minh By Vintage Vespa

Ho Chi Minh City

Navi our guide was excellent! So fun to end the trip with a motorbike tour since we had been surrounded by them for days! We enjoyed getting to see a residential neighborhood and got to walk around a typical apartment building. Also enjoyed our coffee stop and lunch. Navi shared so much information with us about the city and Vietnam and it was great to talk with her.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Ba Vi Countryside & Cooking Class

Hanoi

This tour was a great way to get into the countryside and see how Vietnamese in more rural areas live. I will never think about soy milk and tofu production or conical hat making without thinking of the women we met in the village. Some of the stops could have been eliminated or shortened, but all in all it was a great day.

Quality of Experience

Food

Guides, Drivers and Staff

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Boarding cruise in Ha Long Bay

Ha Long Bay

Once in a lifetime experience! I had read some negative reviews about other cruise lines so didn't know what to expect but Era was wonderful! Truely amazing views - don't miss the kayaking or cave tour. The staff on board couldn't have been more gracious and friendly.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The time we had in Vietnam was unforgettable and full of fun and well feeling. We spent 2 weeks around the whole country without any troubles and darkening the mood. The reason is the the help and organisation by KIMKIM travel agency and especially by the personal attitude of Ms. Trang. The preliminary preparation went smoothly and all the sights we targeted were well organised and booked. The hotels proposed by Ms. Trang were at the perfect location and amenities. The food places with local cuisine were clean, comfortable and delicious. The whole logistics – private guides, drivers and vehicles were also excellent. Ms. Trang was following the trip very carefully and any time we had a need she responded immediately and in the best way. During the flood in Hue we received from early morning, advices and proposals how to continue the trip and our stay in the town. We are very thankful for effective rescheduling the program and rendered compensation for the lost time in Hue. Ms. Trang is a proof that professionalism and personal approach to customers is vital for current and future success. We will recommend her services to our friends who want to visit Vietnam and neighboring countries.
sincerely,

Georgi Belovski and Mariana Strahinova

Huyen did an amazing job planning our trip. It was incredibly affordable considering everything we were able to do. She connected us with highly qualified drivers and guides, it made our trip so easy and seamless. We were busy almost everyday from 7am to 9pm, seeing sights, trekking, trying food and learning about culture and history. We were able to travel to multiple cities and rural areas that were absolutely incredible. We definitely recommend! Also, we went for our honeymoon and every hotel decorated our room with flower pedals and towel swans, it was so sweet! The Vietnamese culture was so warm and welcoming, can't say enough about how wonderful our trip was! Thank you Huyen!

Thank you Ashley, Bobby and Tony for your help during our vietnam trip. Ashley was quick in making alternate plans when our Danang / Hoi An plan was foiled due to bad weather. Our son got sick and both Tony and Ashley showed they really care by helping us out both in tending to him as well as in making alternate plans and food arrangements. Not our ideal vacation but this team ensured it was not a bad one despite adversities. Thank you Bobby for the warm greeting at Hanoi and being so friendly with our kids.

What would have helped is transparency on the pricing. Since our plans changed so much and we did not cover Hoi An, Ba Na Hills etc, there would have been cost savings which uou could have passed on. I do agree there were changes made to the plan and there is a cost to that but transparency always helps. We understand the value you offer and are ready to pay for it but breakdown would help. Hope you can take this feedback.

Well thought out travel itinerary with lots of variety, a few minor mistakes in the detail, however the organisation, the tour guides and the activities were all outstanding!
Loves Hanoi, Pu Long, Ha Long Bay and Hoi An. Ho Chi Minh City was a very different experience and a great place to be as well.