Elia Zampeliou Hotel, Chania

We had Room 8 which was up a few flights of stairs with no elevator, but the climb up was worth it!

in the heart of the Old city inside the Venetian walls. Beautiful place. Looked out on an alley and had an amazing old world feel to it.

Most of the staff here was pleasant and easy to get along with except one woman at the desk that was surly and distant (and that's being nice about her). The room had a wonderful full and the breakfast was, I thought, the best of our trip.

Location and view great.

The location can't be beat. Backs up to the waterfront and entrance is on a pedestrian-only street in the heart of the Old City. We walked out the front door to into the center of action! You can walk to everything from this hotel - easy peasy.

We had a harbor-view room - WOW! The sunrises and sunsets were gorgeous.

The room itself - very small by US standards (but common for Europe) - was fine. Our only complaints were gigantic decorative pillows that took up WAY too much space in a small room, the steps up to the bathroom, and a loud, automatic bathroom fan that we could not control or turn off.

Be aware that this hotel is part of a large group of boutique hotels all owned/managed by a larger company. As such, our breakfasts (very delicious and ample) were a block away in one of the other hotels. Also the staff in the "lobby" (tiny reception area) work at many different locations so they aren't always totally familiar with all the details of the Elia Zampeliou. Also, one staff person had a bit of an "attitude." She was at the front desk many times during our stay and was never friendly to us. She seemed quite bothered by anything we asked. We tried to avoid her when possible. Guess people like that are everywhere.

Great location in old town, Chania, convenient to food and activities. Oh so charming. Despite the poor customer service of the one female receptionist, this was my favorite place to stay,

I'm a kimkim staff member and I was on a work trip when I stayed at Elia Hotel.
The design is great, and the location is perfect for walking. I really enjoyed my stay. The sister hotel serves decent breakfast, and there are so-so many restaurants nearby. Even the smallest rooms are pretty spacious, clean, and well-maintained. The staff is also very responsive.

Elia Zampeliou Hotel in Chania was truly special with its charming setup, a wonderful room with an unexpected step inside which caught me off guard at first but was not really a problem. The views were stunning as it was close to the ocean.

Loved location - authenticity - breakfast - staff - just great.

Incredible hotel and room. Lobby 5-star elegant. Apparently we were in the nicest room (#7) as every staff member commented “oh you are in our best room”…for good reason. The room was beautiful. Balcony overlooking the port and breathtaking views. Staff incredibly nice. Hotel in the middle of everything so it was so easy to go to anything we wanted. Such a wonderful neighborhood.