Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,034 ratings
Read 1,034 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

My family and I had the most wonderful time i...
Costa Rica | Feb 26 - Mar 5, 2023

M
Morgan F.
San Ramon, CA | Reviewed on Mar 13, 2023
My family and I had the most wonderful time in Costa Rica! Yuliana did a great job planning a week of activities and cities to visit. We loved our time there and can't wait to go back. Read more

My family and I had the most wonderful time in Costa Rica! Yuliana did a great job planning a week of activities and cities to visit. We loved our time there and can't wait to go back.

Hotel Reviews
Hotel Trópico Latino
Cobano

This hotel was amazing for our family. We had comfortable beds, a huge bathroom and some of the best service I've ever received. The food is top notch and don't skip the mojitos, so good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

If you go to Monteverde, you must stay at Hotel Koora. The views, the staff and rooms are incredible.

Authenticity & Character
The rocking chairs, to the small gift they give you. It's an amazing place.
Location
The views are incredible.
Staff
They remembered our names and gave amazing service!
Cleanliness & Comfort
The beds are on the stiffer side but still an amazing room.
Arenal Manoa & Hot Springs
Fortuna

This hotel is on the older end, and you can see it in the decor and rooms. The hot springs pools were nice and swim up bar was fun.

Authenticity & Character
Pretty generic hotel, decor was on the older side.
Location
Staff
Cleanliness & Comfort
Activity Review
Zip Lining & Visit to La Fortuna Waterfall
Zip Lining & Visit to La Fortuna Waterfall
Arenal/La Fortuna

The staff here was amazing and we had a blast zip lining!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 21, 2023

Dear Morgan,
I hope you are well.
Thanks for your time and leave us this amazing review.
I was more than glad to assist you during this time.
I hope you had a great time here, and could visit Costa Rica again in the future and explore different locations.
Kind regards from Costa Rica!
Best,
Yuliana

10/10
Costa Rica | Feb 24 - Mar 6, 2023

shelley
shelley p.
Venice, FL | Reviewed on Mar 13, 2023
Amazing trip, every request we had made was achieved. Guided activities were worth their weight in gold! Stress free planning, everything just as described! Read more

Amazing trip, every request we had made was achieved. Guided activities were worth their weight in gold! Stress free planning, everything just as described!

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Pool side bar 10/10, breakfast buffet 10/10, room service 10/10, afternoon coffee 10/10.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Riviera Hotel B&B
Heredia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Poas Volcano Lodge
Vara Blanca

Property, service and food was all amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bosque de Paz Reserva Biologica
Toro Amarillo

Family style meals were amazing, modest rooms with everything you need, a private waterfall and trails to hike, orchid garden, great service!

Authenticity & Character
They are doing a lot of the enviroment here!
Location
Staff
Cleanliness & Comfort
Rio Celeste Hideaway Resort
Bijagua

Beautiful property, the best service we had on our trip, outdoor showers, hot tubs, swim up bar, great breakfast, dinner was amazing, even made suggestions to a local restaurant up the street which was the best meal we had in Costa Rica! Would live here if I could!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mambo Combo: Canyoning and Rafting
Mambo Combo: Canyoning and Rafting
Arenal/La Fortuna

Guide was attentive, friendly and knowledgeable! Meal provided was amazing! Facility clean, in time pick up!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
On time
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

Buffet was ok, drinks were good poolside, lockers and bathrooms clean and in a good location. Pools were clean, various temps for everyone’s comfort.

Quality of Experience
Food
Guides, Drivers and Staff
River Tubing, Río Celeste
River Tubing, Río Celeste
Bijagua / Rio Celeste

Our guide Óscar was knowledgeable and friendly, spoke English as well as I do! We had a wonderful time and got to swim, jump into the river and eat pineapple on the shore!!

Quality of Experience
Guides, Drivers and Staff
Oscar was the best!
Transport
On time, very clean vehicle
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

The guide (Oscar) was able to provide so much information in the animals, the land, the history that while the waterfall is beautiful, the details made the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 13, 2023

Hola Shelley,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your trip was amazing and that we were able to meet all of your requests.

Our team works hard to ensure that every aspect of your trip is stress-free and enjoyable, and we're glad that you found everything to be just as described.

We hope to have the pleasure of welcoming you back soon for another fantastic adventure!

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica

We had a great time! It was the perfect intr...
Costa Rica | Feb 27 - Mar 8, 2023

P
Pamela R.
Brunswick, ME | Reviewed on Mar 13, 2023
We had a great time! It was the perfect introductory trip. Yuliana was very responsive and flexible. All the guides were great and very knowledgeable.
Drivers were always prompt and courteous. We did have an issue with one vehicle but the driver handled the situation as well as he could.
Costa Rica is a beautiful country and the people are extremely friendly and helpful. The wildlife was incredible, and rainforest and beaches are beautiful.
Read more

We had a great time! It was the perfect introductory trip. Yuliana was very responsive and flexible. All the guides were great and very knowledgeable.
Drivers were always prompt and courteous. We did have an issue with one vehicle but the driver handled the situation as well as he could.
Costa Rica is a beautiful country and the people are extremely friendly and helpful. The wildlife was incredible, and rainforest and beaches are beautiful.

Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Arenal/La Fortuna

Informative. Fun to make chocolate bars!

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Adventure in the Arenal Lake
Kayak Adventure in the Arenal Lake
Arenal/La Fortuna

Guide had amazing eyesight as pointed out many birds.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Guided Hanging Bridges
Arenal Guided Hanging Bridges
Arenal/La Fortuna

Very knowledgeable guide who pointed out many interesting flora and fauna.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 13, 2023

Hi Pamela,
Thanks for taking your time and leaving us this nice review. Your comments and your feedback about our services are very important to us.
It is great to know you had a great time here with us.
I hope you could visit Costa Rica in the future, and explore different destinations.
I was more than glad to assist you during this time.
Pura Vida!
Yuliana

Overall all, the experience with KimKim in pl...
Costa Rica | Feb 19 - Feb 25, 2023

K
Karen S.
Commerce City, CO | Reviewed on Mar 09, 2023
Overall all, the experience with KimKim in planning our Costa Rican adventure was excellent! Jean Carlo was fairly attentive to our needs/requests and provided an itinerary that was close to that which we hoping for. I had hoped to stay in Tamarindo, but Samara was substituted because of availability, supposedly. We had requested a catamaran adventure. This was the most important element of our tour. What we ended up with was a tour boat, that motored out about an hour, stopped while we... Read more

Overall all, the experience with KimKim in planning our Costa Rican adventure was excellent! Jean Carlo was fairly attentive to our needs/requests and provided an itinerary that was close to that which we hoping for. I had hoped to stay in Tamarindo, but Samara was substituted because of availability, supposedly. We had requested a catamaran adventure. This was the most important element of our tour. What we ended up with was a tour boat, that motored out about an hour, stopped while we watched for dolphins and elusive whales, the motored back to a snorkeling reef, then back to shore. While this excursion was good, it was not the sailing adventure we we’re desperately hoping for.
The hotels we were booked into we fine. The staff in Fortuna and Monteverde were excellent. The staff at Samara was horrible! The two men that worked the desk were terribly unfriendly and appeared to hate there jobs. The only saving grace was the waitress/maid. She was very friendly and always smiling and singing.
The transportation was excellent! The drivers were very good, especially William who drove us from Samara to Liberia. All of the drivers were very safe and focused drivers, which was necessary due to the bad road conditions.
Marco, our guide for the hanging bridges and waterfalls in Fortuna was fantastic! His experience and keen eye made for great wildlife viewing. I so appreciated that he would use our phones to capture close-ups of the fauna! He is truly an asset and would highly recommend he and his company to other visitors.
The crew on the boat in Samara we very good, as well.
Another disappointment in the planning of our trip. One of the reasons I had requested being in Tamarindo, was it’s proximity to the Liberia airport. We had an afternoon departure and wanted to spend some time in the town of Liberia. Since we were booked into Samara the road trip took up more time. I had asked Jean Carlo if we could be dropped in town and then catch a taxi to the airport, on our own. He insisted that it was very far away. I know it’s only 7 miles, but considering how long it took to drive through other parts of the country I accepted that. I understood. However, as William was driving to the airport, he confirmed that the city was only 7 miles, a ten minute drive away. Instead, we were dropped and stuck at the airport for four hours. Security and check in only took 30 minutes. Had other arrangements been allowed, we would have had plenty of time to spend in Liberia.
Again, I will say that for the most part our experience with Jean Carlo and KimKim was excellent and I would certainly recommend your company to my friends.

Hotel Reviews
La Fortuna Downtown Boutique Hotel
La Fortuna San Carlos

The hotel is centrally located in Fortuna. I really didn’t find the street noise to be a problem. The staff was very friendly and helpful with recommendations. The rooms were fine. The photo of the pool is VERY descriptive. It’s more like a fountain in the courtyard between the rooms and the restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Villa Lodge
Monteverde

Our little bungalow was very nice. The staff was amazing!!!!! I was sick in bed for 24 hours and the brought me water and tea, and check on me a couple of times.

Authenticity & Character
Location
It’s secluded a bit, in its own little jungle. About a mile walk into St Elena
Staff
Cleanliness & Comfort
Hotel Sol Sámara
Sámara

The hotel is fine. The staff (minus the waitress/maid) were horrible. If they dislike the jobs so much they should find somewhere else to be!

Authenticity & Character
Location
It’s only a half a mile walk to the beach, but the town is quite a hike!
Staff
Get rid of the two men, they don’t want to be there, anyway!
Cleanliness & Comfort
Activity Reviews
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

The rain forest was everything I had hoped it would be!! Simply amazing! Our guide, Marco, made it even better. His experience and keen eye, really made the trip. He is so knowledgeable and friendly. He put our phones up to his scope so we could have close up photos of the wildlife!

Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hiking Tour
La Fortuna Waterfall Guided Hiking Tour
Arenal/La Fortuna

This is a very nice waterfall. It is 500 steps down to the bottom, but you can soak your feet for the 500 steps back up. Well worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
OCEAN SAFARI 2 IN 1 (DOLPHINS SIGHTSEEING & SNORKELING BOAT)
OCEAN SAFARI 2 IN 1 (DOLPHINS SIGHTSEEING & SNORKELING BOAT)
Sámara

This was not the catamaran we had requested, but it was a nice trip. We saw several dolphins, but missed the whales. The snorkeling reef was loaded with so many beautiful fish!

Quality of Experience
Guides, Drivers and Staff
Transport
We were only 1/2 mile away from the boat, we really didn’t need the transportation, but we didn’t know that at the time.
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Mar 09, 2023

Hello Karen, thank you so much for your feedback and all of your comments,

It was truly a pleasure to help you make this fantastic trip for both of you and I dearly appreciate your detailed review and will take into account all of these comments for future travelers,
Hope you had an amazing experience in Costa Rica and don't forget to share the Pura Vida Life Style,
(incredible sloth picture by the way)

Pura Vida and All the best,
JC.

KimKim, Costa Rica and Serendipity - Pura Vida - Amazing!
Costa Rica | Feb 13 - Mar 4, 2023

D
David R.
Newburgh, NY | Reviewed on Mar 08, 2023
This is the first big trip that my wife and I have done in quite a while. Traveling to a new country was new for us and a little bit in our stretch zone. We heard about KimKim so my wife contacted them and they connected us with Sergio and the Serendipity Tours team. Sergio worked dynamically with my wife, discussing our goals for the trip which was to start on the Pacific Coast and to work our way across Costa Rica and end our trip on the Caribbean. The two of them spend weeks going back... Read more

This is the first big trip that my wife and I have done in quite a while. Traveling to a new country was new for us and a little bit in our stretch zone. We heard about KimKim so my wife contacted them and they connected us with Sergio and the Serendipity Tours team. Sergio worked dynamically with my wife, discussing our goals for the trip which was to start on the Pacific Coast and to work our way across Costa Rica and end our trip on the Caribbean. The two of them spend weeks going back and forth until we were felt good about all of the many recommendation that Sergio made. Serendipity is an excellent name for the travel company because that is what we felt like at each turn of the bend as we made our way across Costa Rica experiencing the country and the amazing accommodations and destinations that Sergio arranged for us.

As we made our way across the country I kept saying to myself and to my wife, I have no idea how we would have done this without Sergio. It was an amazing experience. The planning of the trip was outstanding but the engagement of Sergio's team partner and the trip coordinator Charlotte was absolutely amazing. Working with Charlotte was like having a on demand administrative assistant with us through out the trip. Any consternations that we might have had traveling in a foreign land were assuaged constantly by the incredible accessibility that we had with Charlotte thought-out the 3 weeks.
At times we truly felt like we had to pinch ourselves to make sure what we were experiencing was real. We are so appreciative of her support throughout the trip.

Regarding Costa Rica - the people are amazing, the country is drop dead gorgeous and the wild life is incredible. Pura Vida.

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

Armor Arenal is one of the top experiences in terms of resorts and accommodations during our trip crossing Costa Rica. The room is gorgeous and we took advantage of the private hot tub on our private deck overlooking Arenal Volcano. I cannot begin to express how over the top the staff is at Armor. From the moment you pull up to the reception area until you leave they provide an extraordinary Costa Rican experience with all that Pura Vida means. We truly were sad when we had to leave because of the wonderful people that work there and share their incredible hospitality. The stay at Armor Arenal is one of the the best memories that we have from or Costa Rican adventure. Additionally, the breakfast they serve is outstanding and the we highly recommend the restaurant for all of their meals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santarena Hotel at Las Catalinas
Las Catalinas

The resort and the staff were pure Pura Vida. I am so glad we started out our Costa Rica adventure at Santerena. It was an amazing introduction to the beauty and culture of the country. The Staff was so personal and so attentive that we felt very sad when we left them to continue our Costa Rica adventure. We loved the Mediterranean type village they created that the hotel was located in. There were wonderful hiking trails that elevated along the pacific with magnificent views. If you wanted more of a challenge there were additional hiking and biking trails immediately off the hotel and resort property. There were only two things that I would say negatively, the first is that there are very serious rocks under the water immediately off the beach. There are posts that designate where you can swim away from the rocks, but no one told us about them. I learned the hard way and injured my foot. My wife was so concerned that she did not go in the water. It was not until our last day that we found out about these obscure markers that indicated the non-rocky portion of the water. The additional thing is that no one told us that there was a terrace and pool on the roof of the hotel. We kept commenting to ourselves that we wish there was a pool like the other close by resorts that we walked by. There were no indications of a pool at our resort and no one gave us an orientation. We did not find out until we got home.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonda Vela Hotel
Monteverde

Our room was beautiful and the hotel was very responsive to all of our requests. It is in a beautiful location but only accessible on a pretty deteriorated road which is not atypical of the roads around Monte Verde. The grounds are lovely and it has very nice pool and two hot tubs. The included breakfast was very satisfactory and again the dining hall overlooks beautiful grounds. What was the most memorable event was Mateo and white faces monkey that shows up for breakfast daily and who enjoys the banana's that we feed him by hand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda La Esperanza, Boutique Coffee Farm House
Cartago

Hacienda La Esperanza was an incredible part of our Costa Rican experience. We did not know what to expect when we drove up the the hacienda. At it turns out, the Hacienda is owned by three families that purchased what is now the Aquiares Coffee Farm, the largest coffee farm on one block of land in all of Costa Rica. We were quickly greeted by Diego Esperanza, the son of one of the owners of the farm who gave us a fascinating history of the families and the farm which was founded in the 1800's by an Englishman. The three families purchased the farm in the early 1970's and use the Hacienda as their residence when they are in town. Diego brought in a professional chef to train his staff in the culinary arts. Circumstances worked out where our we had our first dinner at the Hacienda instead of going into Turrialba. It was one of the best meals that we had while in Costa Rica and as a result we enjoyed most of our meals there. I would compare Hen, who is the resident chef to any of the chef's that we experience in the Hudson Valley where we live. This includes many restaurants that were started by graduates of the Culinary Institute of America which is not far from our home in the Hudson Valley. She is amazing. Two of the very special things that we enjoyed at the hacienda were an incredible birding experience guided by our Hacienda host Wilman. Wilman is an expert on birds of Costa Rica and the gardens outside the doors of the hacienda were filled with beautiful species. Wilman is also an expert on coffee and coffee farm operations and gave us a tour of the Aquares coffee operations including part of the farm that butt's up against the hacienda property. Wiman was an amazing host and we were sad to say goodby to him, Hen, and Maria who took such good care of us while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laguna Lodge
Tortuguero

In fairness to the Laguna lodge we really did not know what to expect. It was one of 7 lodges that we stayed at over the 3 weeks we were in Costa Rica. We did not realize that the guide who greeted us at the boat transport that was going to take us to the lodge was to be our primary contact while we were there including our guide for the 3 expeditions that we were to experience, two of which were very good; the nature boat ride through the canals and the night walk on the property. I was a little disappointed in the lodging at the resort. It did not have any air conditioning and was a little too rustic and cramped for me liking. I was very surprised when no hot water came out of our bathroom sink only to find out that they do provide hot water to the sink, only the shower. While you are at the lodge you were pretty much restricted to eat there unless you can get some water transportation to the village of Tortuguero. The food was adequate and it was nice that it was included. The good news is that the resort is right on the Caribbean. The bad news is that the rip tides are so dangerous that you cannot swim there. Since this was one part of the Caribbean portion of our trip we were disappointed. On a positive note, the resort has a beautiful pool that was right outside our cottage. Also, I get the impression that people come here primarily to see the wildlife. I saw a number of people walking around with their single lens reflex digital cameras with telephoto lenses, telescopes and binoculars. Nature lovers will not be disappointed if that is the primary goal. Jonathan, our host and guide that the hotel provided did a good job keeping everything organized. He was also a very good guide.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Banana Azul
Limón, Puerto Viejo de Talamanca

Hotel Banana Azul was our last stop in Costa Rica before headed back to San Jose to catch our plan and fly home. It was the perfect way to end our three weeks of touring the country. We spent 3 wonderful days at the resort and it was a great place to wind down before we went home. Our room with a dipping pool was beautiful. Luna who greeted us at the reception desk and who gave us our orientation was delightful and incredibly helpful throughout our stay. The restaurant on premises was excellent and as a result we ate most of our meals at the resort. The grounds and facility were beautiful, just what you would expect for a Caribbean resort. The resort had its own beach club and is one of the few resorts in Puerto Viejo that is right on the beach - no crossing roads to get to the water. The only disappointment were the very dangerous rip tides in the ocean. Apparently September and October are the only months when the water in this part of the Caribbean are safe to swim in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

The Studio Hotel was our last stop during our 3 week stay in Costa Rica. We stayed there the night before we caught our flight back home. The hotel is beautiful and the restaurant on premises is outstanding. I cannot say enough about the restaurant help. When we arrived at the hotel my wife was sick with a stomach virus. I cannot begin to accurately describe how caring and helpful the staff was at the restaurant. They could not do enough to help my wife including making a special chicken soup for her since she could not eat anything. The hotel was the essence of the Pura Vida spirit that we experienced in Costa Rica.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 09, 2023

Hi David! Thank you so much for sharing your experience with us. We are thrilled to hear that you had such an amazing trip and we were able to provide you with exceptional service and support throughout your journey. We hope that you have many more wonderful adventures in the future, and we look forward to being a part of them! Pura Vida!

Amazing 20 day Costa Rica Adventure!
Costa Rica | Feb 13 - Mar 4, 2023

Jane
Jane R.
Newburgh, NY | Reviewed on Mar 08, 2023
When we were starting to look into a 20 day trip to Costa Rica, a friend recommended we check out kimkim. That was the beginning of our amazing coast to coast adventure in Costa Rica! Kimkim connected me to Sergio, one of the local specialists with Serendipity Tours. Sergio spent a lot of time getting to know us...what we like to do and what we're looking for, our age & level of fitness and adventure, the length of stay, etc. Without his expertise and knowledge, we wouldn't have been able to... Read more

When we were starting to look into a 20 day trip to Costa Rica, a friend recommended we check out kimkim. That was the beginning of our amazing coast to coast adventure in Costa Rica! Kimkim connected me to Sergio, one of the local specialists with Serendipity Tours. Sergio spent a lot of time getting to know us...what we like to do and what we're looking for, our age & level of fitness and adventure, the length of stay, etc. Without his expertise and knowledge, we wouldn't have been able to come up with and coordinate the many places and excursions along the way. It took a few weeks of going back and forth to refine the itinerary as best we could. We were in constant communication. Working with Sergio eliminated much of the stress associated with exploring another country. He suggested places to visit, selected the hotels, arranged the excursions including transportation, booked the rental car, and offered many restaurant recommendations throughout our stay.

After we booked the trip, Sergio sent us preparation & packing tips, which were incredibly helpful. Even though plans were in place, we could still modify & adjust if necessary.

From the time we arrived at the airport, we felt as if we had a personal guide just a whatsapp call or text away! Once we arrived in Costa Rica, we could contact Charlotte with Serendipity pretty much 24/7 if necessary. She was our logisitics coordinator and was always available in a pinch; for instance, if we had to reschedule or cancel an excursion, if our pickup was late, she would call on our behalf, if we were running late, she would contact the transport company. We could reach out with questions about tipping our drivers and guides, and any other issues that might arise.

Because of the many places we were going, Sergio recommended that we rent a car and drive everywhere. That was definitely part of the adventure and we enjoyed the breathtaking views along every bend of the road (and there are many bends and switchbacks!). The trip exceeded our expectations and we are grateful for the team of Sergio, Nancy and Charlotte who attended to us for these many months!

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

One of the most beautiful places to stay! A place to feel pampered & peaceful. The design of the individual casitas incorporated into the lush foliage and rainforest landscape is amazing. The restaurant is outstanding and sits at the foothills of the Arenal Volcano; the views are spectacular.

Authenticity & Character
Location
Staff
The staff was over the top in every way! They couldn't do enough and anticipated our every need. We felt like we were leaving family by the time we had to depart!
Cleanliness & Comfort
Santarena Hotel at Las Catalinas
Las Catalinas

Beautiful hotel and location right on the gulf. When you're there, you feel as if you've been transported to the Mediterranean coast! The restaurant was excellent; breakfast was included daily and we had a few dinners there as well.

Authenticity & Character
Las Catalinas is very different than other areas. It's totally self-contained and the architecture has a whole different feel. It's built into the mountains and very beautiful; it doesn't have a local feel if that's what you're looking for.
Location
Beachfront location. Walkable to restaurants in addition to the hotel's. Beautiful hiking trails along the coast.
Staff
Fantastic service; everyone was incredibly attentive, friendly and responsive!
Cleanliness & Comfort
Fonda Vela Hotel
Monteverde

Nice location in the cloud forest. The room was lovely. Unfortunately, the steep road up to the hotel was filled with many potholes which made it difficult to navigate, especially at night. We found that the restaurant was understaffed at breakfast, which created issues with pickup times.

Authenticity & Character
Location
Staff
Most of the staff was attentive and responsive to our needs and requests.
Cleanliness & Comfort
Hacienda La Esperanza, Boutique Coffee Farm House
Cartago

This is a small hotel (real feel is a b & b). We loved the intimacy and feel of being in the home/hacienda of a local family. And we felt warmly welcomed by the staff. The hacienda sits above the small town of Aquiares and the views are spectacular! A delicious breakfast was included daily, but we were pleasantly surprised by the 5 star dinners that were optional, but available daily! We decided to take advantage of the chef's amazing cuisine!

Authenticity & Character
We loved the local flavor and experience. This is the hacienda of the families that own the coffee farm. It's furnishings, artwork, accessories have pesonality. The views and gardens are magnificent; we dined outdoors when we could.
Location
Staff
The staff was so welcoming, friendly and accomodating! They made it feel very special during our stay.
Cleanliness & Comfort
Laguna Lodge
Tortuguero

Rustic cabins in a beautiful location. The pool area was beautiful. All meals were served buffet style at the hotel and the food was very good. Bathrooms could use some updating and hot water in the sinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Banana Azul
Limón, Puerto Viejo de Talamanca

We had a great stay at this beachfront resort. It was very close to Puerto Viejo & other beaches, yet in a private & secluded location. We loved the relaxed & casual vibe; the restaurant served breakfast, lunch & dinner. During the day, you could sit at the beach and get served if you wanted. The hotel was beautifully designed and thoughtfully integrated into the lush foliage & landscaping of the grounds.

Authenticity & Character
Location
Close to town, but located in a quiet location.
Staff
Every staff member was fantastic...from the first person who welcomed and oriented us, the housekeeping staff, to everyone who worked in the restaurant. They were amazingly attentive and responsive.
Cleanliness & Comfort
Studio Hotel
San José

We stayed for one night at the end of our trip. The hotel was very comfortable and we enjoyed all the unique artwork and artifacts. Rooms were nicely furnished and very clean.

Authenticity & Character
Location
We needed to get to the airport in the morning, so this was a good location.
Staff
The staff was very helpful addressing any of our needs. The restaurant staff was amazing; I was sick upon arrival and they prepared chicken soup!
Cleanliness & Comfort
Activity Reviews
TreeTram & Hanging Bridges Adventure
TreeTram & Hanging Bridges Adventure
Monteverde

Handging bridges hike was fabulous; the guide was exceptional and very knowledgeable. He pointed out things we would have never noticed on our own. We learned about the cloud forest and were introduced to the flora and fauna. We even saw a quetzal! It was raining and cloudy, so the tram ride was disappointing because we couldn't see much along the way. We stopped at the top and had delicious hot chocolate.

Quality of Experience
Guides, Drivers and Staff
Sunset Catamaran Sailing Tour
Sunset Catamaran Sailing Tour
Costa Rica

Catamaran was beautiful, clean & well maintained. We were expecting to sail on this excursion (it is titled 'Sunset Sailing Tour'), but unfortunately, the sails could not be raised due to mechanical issues, so we had to motor the whole way. We didn't find this out until we were on the boat. The other disappointing issue was that it turned out to be a 'party boat' because of crowd and the unlimited drinks/alcohol that were being served. The sunset part of the excursion was lovely, but I would prefer a less roudy group if doing an excursion like this again.

Quality of Experience
Food
Guides, Drivers and Staff
Our driver was great, the staff on the boat were outstanding.
Transport
 El Tigre Waterfalls Exploration
El Tigre Waterfalls Exploration
Monteverde

Beautiful hike with many hanging bridges and waterfalls. Lots of wildlife that our guide pointed out. We took horses back up the mountain at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Outstanding experience! Such a beautiful hike along the bridges and then to the waterfall. We had an unexpected treat and had lunch at a local soda in La Fortuna.

Quality of Experience
Food
We had a traditional Costa Rican lunch and it was delicious! We were treated like special guests at the restaurant!
Guides, Drivers and Staff
Our guide and driver were both fantastic!
Transport
Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

Delightful rafting/floating along the river which was filled with so much wildlife that our guide pointed out continually.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

There were no thermal hotsprings at the hotel we stayed at. The hotel was

Hike Turrialba Volcano
Hike Turrialba Volcano
Turrialba

This was an incredible experience starting with the breathtaking ride up the mountain! We had a fabulous hike with our guide; we were the only two in the tour, and we thoroughly enjoyed the intimate nature of this excursion:)

Quality of Experience
Guides, Drivers and Staff
The tour guide was terrific; she was highly engaged throughout our time together, wanted to get to know us and we forged a friendship by the time things wrapped up.
Guided Boat Excursion Through the Tortuguero Canals
Guided Boat Excursion Through the Tortuguero Canals
Tortuguero

Our guide and captain guided us through the canals pointing out so many birds and wildlife. Even though it was pouring rain, we had a great experience and also learned about the history of the area along with the flora and its unique characteristics.

Quality of Experience
Guides, Drivers and Staff
Transport
 Exploring the Underwater Wonders of Cahuita National Park
Exploring the Underwater Wonders of Cahuita National Park
Costa Rica

Unfortunately, we weren't able to snorkel due to the currents & rip tides in the Caribbean. So, the excursion was modified and we took a boat out to the furthest most part of the park so we could hike back through the jungle along the beach. It was an easy & enjoyable hike and our guide kept us engaged as we spotted white faced and howler monkeys and sloths, along with other wildlife. There were some beautiful beaches along the way where the water was calm and inviting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 10, 2023

Hi Jane, thank you so much for your kind words. I am very happy that we were able to provide you with a memorable experience, and that you enjoyed the many places and excursions along the way. We truly appreciate your feedback, and it was our pleasure to be able to assist you during your trip. Please don't hesitate to reach out if you ever plan on returning to Costa Rica, as we would love to assist you again. Pura Vida!

An amazing family vacation in Costa Rica!
Costa Rica | Feb 12 - Feb 26, 2023

Wilbert
Wilbert A.
Canada | Reviewed on Mar 07, 2023
We enjoyed an amazing family vacation organized into the finest details by Jessica. At first I was a bit hesitant to book a fully organized t trip, no rental car, limited flexibility… but I have totally come back from that. Jessica put a fabulous itinerary together and organized hotels and transport for us. This was easiest the most stress free holiday we have ever had. Our 2 kids were very happy and picked up quite a bit of Spanish from the friendly drivers and staff. We saw interesting... Read more

We enjoyed an amazing family vacation organized into the finest details by Jessica. At first I was a bit hesitant to book a fully organized t trip, no rental car, limited flexibility… but I have totally come back from that. Jessica put a fabulous itinerary together and organized hotels and transport for us. This was easiest the most stress free holiday we have ever had. Our 2 kids were very happy and picked up quite a bit of Spanish from the friendly drivers and staff. We saw interesting wildlife everywhere, hotels were value for modern. All in all an awesome job by Jessica! Thank you so much!!

Hotel Reviews
Borinquen Thermal Resort
Guanacaste
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mountain Paradise
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Conde Beach Front Hotel
Playa Hermosa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arco Iris Lodge
Santa Elena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:

If we can do it...you can do it!
Costa Rica | Feb 13 - Mar 1, 2023

Cheryl
Cheryl J.
Pottsville, PA | Reviewed on Mar 04, 2023
We are 4 older ladies, fit and ready for a full-on, active 16 day vacation in Costa Rica. Sergio, our local specialist planned a great experience from beginning to end! Any questions we had were answered promptly and we always felt secure knowing we were never alone to try to sort things out by ourselves.
When our plane was delayed, Sergio made sure our transportation was taken care of at midnight to go to our B&B. The B&B was notified as well and it was a seamless transition from the...
Read more

We are 4 older ladies, fit and ready for a full-on, active 16 day vacation in Costa Rica. Sergio, our local specialist planned a great experience from beginning to end! Any questions we had were answered promptly and we always felt secure knowing we were never alone to try to sort things out by ourselves.
When our plane was delayed, Sergio made sure our transportation was taken care of at midnight to go to our B&B. The B&B was notified as well and it was a seamless transition from the airport to the B&B. He also notified the Car Rental place about picking up the car a day later than expected. When we arrived the car was ready for us.
All the hotels that were selected for us were AMAZING! Beyond what could have expected! Breakfast was included everyplace we stayed and they were all excellent!
Our itinerary was packed with activities. Transportation picked us up at our hotels promptly, and we had excellent and attentive guides. Most of our activities included pineapple and watermelon snacks and some meals were included, even though we didn't expect them. Oh, and by the way, they were great meals, in local Costa Rican eateries!
Here are some of the activities we enjoyed:
Puerto Viejo:
Hiking at Cahuita National Park with Tito. Without our guide we never would have seen all the animals or heard all the amazing stories about the animals, reptiles and insects in the national park.
We took an Afro-Caribbean Cooking class with Glenda in her outdoor kitchen. What a delight that was. We got to chop and dice and learn about roots, fruits and vegetables we had never heard of before. We made a a delicious fish soup, Ron Don, that is native to Costa Rica. With Caribbean music playing, we ate too much, but finished our meal with coconut ice cream topped with chocolate! Yum!!
The next day we enjoyed kayaking with Rofo. Even though it was raining, we had fun hearing his stories, as we paddled a river into the jungle.
Arenal/La Fortuna:
We enjoyed the Hanging Bridges walk and did what we weren't sure we could do, we walked to the bottom of the La Fortuna Waterfall...500 steps down, took a dip in the fresh water and walked 500 steps up! Whew...we made it!! The thermal springs at our hotel felt wonderful after our morning adventure.
One of our favorite activities was the class III-IV White Water Rafting on the Sarapiqui River. Momo was our guide. He made us laugh and kept us safe and called us "Chicas"! He'd yell instructions and we did whatever we were told. We had a fantastic ride down the river. No one fell out of the raft and we'll never forget his instructions, "Chicas, look at me"!
Monteverde:
Our next adventure was with 100% Adventura Zip Line. The longest in Latin America. Yes, zip lining was amazing, but the Tarzan jump at the end is what most people talk about. The question that everyone asks is..."Did you do it?" It's not for the faint of heart, but everyone of us did it!!! 4 older ladies. Until now I haven't revealed our ages...but I will.
That evening we went on a Coffee/Chocolate night hike through the jungle. Alex as our tour guide and we learned things we never knew before. It was kind-of scary at night. We got to see some nocturnal animals on the hike.
Taylor was our guide through the Santa Elena Cloud Forest. Although the forest was only 40 years old, it looked like it had been there since Adam and Eve. It was a nice hike, we crossed the continental divide, saw animals that live at higher altitudes and made our way back to our hotel to lounge in the hot tub and pool and enjoy an afternoon Bloody Mary.
Manuel Antonio:
We enjoyed a 25 mile, mostly off-road experience with Real Adventure ATVs. Kevin was our guide. He was very serious about safety, which was much appreciated! It was a great, long ride. We rode through palm oil groves, little streams, up mountains and to a pretty waterfall. We stopped, got in the water and continued even higher to see the view of the ocean and the valley below. The meal after the ride, was fantastic, rice, beans and chicken in a yummy sauce!
Our final activity was a Catamaran Ride. Drinks and a meal were included along with snorkeling, jumping off the highest deck of the catamaran into the water, and sliding down a slide, like a kid. For a group of women 72 to 74, we had a great time. Thank you Sergio, thank you KimKim!! We'll be working with you on next year's trip!

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

We four ladies were amazed with the rooms we were assigned. They were spacious, contemporary and the beds (very important) were very comfortable. We really enjoyed the plentiful , diverse selection in the dining hall and the fact that they opened early enough for us to be ready for our early pickups. We also appreciated that we were on the lowest level of the resort.. The roads to the top of the resort are very steep. It's one thing to hike them for exercise but quite another to do it after a long day of adventure. There was a shuttle but we were thankful to be on our lower level No shuttle required!

Authenticity & Character
Everything
Location
Away from town but close enough to drive to everything
Staff
Friendly, thorough and accommodating
Cleanliness & Comfort
Le Cameleon Boutique Hotel
Puerto Viejo

We loved this accommodation. We arrived late on Valentines Day and wanted to eat at our dining restaurant but we had no reservation..No worries the maitre'd quickly assembled a table and four tired travelers had a wonderful dinner. The hotel is right on the beach and offered more things to do than we had time for. We loved the all white rooms (even the tv hardware was white) with the colors coming from the art on the walls. Two bathrooms in each room was a delightful surprise. All in all a great experience!

Authenticity & Character
The cool beach vibe
Location
Close to everything but not right downtown.
Staff
Did everything right
Cleanliness & Comfort
Hard to keep an all white room clean looking but they did!
La Riviera Hotel B&B
Heredia

We got in late after a very long day. The beds were good and the breakfast was really nice with great coffee. We left right after breakfast so our stay was short ans sweet1

Authenticity & Character
Location
Nothing It was just a room to stay in while we arranged for our car and headed to the other side of the country
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

After our last two accommodations we thought this was a little step down..But after a day or so we realized this hotel offered a lot for this area. The dining room had great order from the menu meals, both dinner and breakfast. The temperature was such that the hotel had neither airconditioning or heat and didn't need it. And we especially appreciated the welcoming fruit drink given us at checkin.

Authenticity & Character
The tv's should be up graded and not enough closet space for two people sharing space.
Location
Close to everything
Staff
Friendly and accommodating. We especially liked the restaurant staff.
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

Our KimKim travel group really out did themselves when they saved this last hotel for us. WE were delighted and amazed that our last stop on our trip was the creme de la creme. We had a villa with four sleep spaces and four bathrooms,a kitchen and full length patio.Wow Multiple pools were on the property and monkeys and iguanas were seen daily. Even the hard to find sloth was seen at this our last stop. The kitchen staff(in particular Werner) made our dining experience a delight!

Authenticity & Character
Spacious villa spectacular grounds and friendly helpful staff!
Location
close to the ocean but high enough to not be too hot
Staff
Cleanliness & Comfort
Had everything we needed
Hampton by Hilton San José Airport
Alajuela

Clean, friendly and close to airport. Shuttle service was every 15 minutes. Great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy the Thermal Hotsprings at your hotel
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

After a hike and see La Fortuna Waterfall we came back to the hotel and enjoy the Thermal hot springs. It was wonderful so many pools and the design of them unbelievable very well done. The hotel it's huge and the views of the Volcano amazing. I love your country!!!

Quality of Experience
For more than expected
Guides, Drivers and Staff
All of them very kind and attentive and some funny and good looking too
Transport
All very kind and punctual
White Water Rafting on the Sarapiquí River, Class III - IV
White Water Rafting on the Sarapiquí River, Class III - IV
Arenal/La Fortuna

OMG I was so afraid. It was my first. But Momo our guide was amazing. I highly recommend him. He is attentive, careful and he is so much fun. Me over 70's I felt secure and Momo made me fell safe and us 4 old ladies laugh and laugh with him. When he wanted our attention call us " chicas look at me" I had my greatest time of my life.

Quality of Experience
Speechless , the best!!!
Guides, Drivers and Staff
They are so kind and helpful
Transport
Same wonderful all the time on time
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 08, 2023

Hi ladies, I am thrilled to hear that you had such a wonderful time in Costa Rica! It was my pleasure to plan your vacation, and I'm glad that everything went smoothly. You did the Tarzan Swing!! Wow! I hope that the experiences you had in Costa Rica will stay with you for a long time to come. Pura Vida!

Costa Rica - Monteverde, Manuel Antonio, Corcovado
Costa Rica | Feb 18 - Feb 26, 2023

Tara
Tara Z.
Seattle, WA | Reviewed on Mar 01, 2023
We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't... Read more

We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't feel like we missed anything.
Kimkim and our specialist Nuria were really helpful to us. I think the Corcovado region in particular would have been difficult to plan and navigate without inside knowledge.
I will say, however, that we learned a bit about ourselves while planning. In general, we like to make decisions based on value. The Kimkim system didn't allow us to do that since prices of individual activities and expenses aren't shared, and we found that to be a bit difficult. Whether or not we want to do something is often balanced with the cost tradeoff in a typical situation. With Kimkim, we didn't know the relative prices of trip components, so when it came time to trim or change, it was difficult. Ultimately, that has to do with our own travel and decision-making style, not a flaw with Kimkim.
The trip was amazing and everything came together without a hitch. All car pick ups and drop offs; boat transfers; activities; shuttles; etc. went smoothly. Thank you!

Hotel Reviews
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José

This hotel was perfectly fine for what we needed. Nothing too fancy, but comfortable. A great place to stay before a flight.

Authenticity & Character
Kind of a chain/corporate feel, but fine.
Location
Near airport
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Excellent location right near entrance to Manuel Antonio NP. Comfortable room facing the ocean was great for early morning bird watching and howler monkey listening. Included breakfast was an excellent buffet.

Authenticity & Character
Location
right near national park; no need to drive
Staff
friendly
Cleanliness & Comfort
Sunset Lodge
Drake

This place is absolutely beautiful and the hosts were wonderfully kind and friendly.

Authenticity & Character
Location
beautiful views
Staff
Cleanliness & Comfort
Activity Reviews
Corcovado National Park Hike - Estación Sirena
Corcovado National Park Hike - Estación Sirena
Costa Rica

This was really a high adventure. We left Drake Bay very early in the morning (before 6am) via boat transfer to arrive as early as possible at the national park. Our guide was excellent and we saw some amazing animals including tapirs, spider monkeys, howler monkeys and more.

Quality of Experience
Food
We preordered restaurant lunch with our tour group in the morning and then when we returned to Drake Bay we all went to lunch together. It wasn't my favorite meal, but it was fine.
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

This was excellent. The coffee and chocolate portions of the tour exceeded expectations and were really fun and engaging. The night walk was great! We saw lots of wildlife including kinkajous and vipers. We also enjoyed the gift shop.

Quality of Experience
Guides, Drivers and Staff
Hanging Bridges
Hanging Bridges
Monteverde

We did the self-guided trip to hanging bridges and really enjoyed it. It was nice to just listen to the birds and enjoy the quiet as we walked through the canopy. We didn't see lots of wildlife, but really enjoyed the experience.

Quality of Experience
Manuel Antonio Jungle Night Walk
Manuel Antonio Jungle Night Walk
Manuel Antonio

This was really fun! We had a private guide and he was really informative and great at spotting frogs, insects, snakes, etc. He was less interested in mammals, but we did see 2-toed and 3-toed sloths. He was really great with his spotting scope also and took photos with our phones through the lens for us, which was pretty cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Drake Bay

This was so fun! We joined a small group on a catamaran for a morning of snorkeling and playing off the boat, with lunch included. The snorkeling was guided and we were tightly monitored and kept in a group. I hadn't experienced that before on a snorkeling trip, but it worked out. We saw a huge stingray, several turtles, and lots of fish. The visibility was ok, not amazing, but we all had a great day. We also saw turtles and dolphins from the boat.

Quality of Experience
Food
Lunch was served on the boat and was tasty
Guides, Drivers and Staff
Transport
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Mar 09, 2023

Hello Tara&Paul,

Thank you so much for your feedback, it really helps us to continue improving our services. It has been a total pleasure to help you plan your holiday.

I'm super happy to know that your family had a great in the tropics, looks like you enjoyed a lot Corcovado!I hope this won't be your last experience exploring Costa Rica.

Pura vida!

Costa Rica We'll Never Forget!
Costa Rica | Feb 3 - Feb 16, 2023

Alison
Alison C.
Canada | Reviewed on Mar 01, 2023
Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop... Read more

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop off in San Jose when our flight time changed.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

From the moment the door to our room opened, and I gasped, I knew we were just maybe in the best room at the hotel. The large room looked out on the ocean and sunsets every night. Gorgeous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balmoral
San José

This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

A gorgeous hotel to stay at during our first nights in Costa Rica. We enjoyed the hot springs, location, and the pools. The breakfast was amazing, as were the staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Cruise with Wine & Cheese on Lake Arenal
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Lots of fun, and there were very few of us on the boat. I think that allowed for learning how to make some signature Costa Rican drinks and learn the merengue. We were lucky to have a full moon over the Arenal volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

I should have done my homework on this one. I imagined a smaller group and this was a party boat. 120 on board a ship that could take 200. My partner did get to snorkel, though I stayed on board. One of the best pictures of the trip was taken aboard this boat though at sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Asis Wildlife Rescue Center, Feeding Tour
Asis Wildlife Rescue Center, Feeding Tour
Arenal/La Fortuna

An informative tour and getting to prepare their food was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Nature Safari Float and Tortilla Making
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Very nice being the only two people on board the float. A great informative guide. The tortilla making was fun, as were the hair nets and aprons.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

Only two in our group again. It was informative and we were able to pick up some lovely artwork for home. A walk through the jungle (wear bug repellent) to discuss the medicinal plants. Entertainment, which we got to take part in. We also shot arrows and had lunch. They very sweetly had prepared to pieces with our names on them which they gave to us. A lovely visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Tram, Hanging Bridges and Arboreal Tree Climbing
Sky Adventures Tram, Hanging Bridges and Arboreal Tree Climbing
Monteverde

I was terrified. Especially as the wind was howling the night before. It was one an experience I'll never forget. The hanging bridges were incredible, including the monkeys (and the monkey poo I ran my hand through, yuk). The sky tram was a piece of cake after the bridges. The viewed amazing. We peeked in on tarantulas, and saw sloths as well. My partner climbed the 30 meter tree and rang the bell. Very proud of him!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Just the two of us and a guide for this walk. We spotted sloth and frogs, and other wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive from {{start_location}} to {{end_location}}
Self drive from {{start_location}} to {{end_location}}
Costa Rica

Stopped at the Rio Grande bridge to look over at the crocodiles. Huge, prehistoric.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Get a guide. We saw more with a guide than the solo visitors who would listen in. Having someone to locate, zoom in with their telescope, and take pictures for you was amazing. Very informative and easy hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

Loved our guide. Very nimble and entertaining, he climbed over the mandrake roots to point out the wildlife. It was very enjoyable. I think Tolkien must have seen the mandrake groves when he created the Ents.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023
Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a... Read more

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a stress-free trip. Thank you for taking the time to share your positive experience, and we hope to have the opportunity to work with you again in the future! Pura Vida!

Wonderful last-minute 9 day get-away to Costa Rica!
Costa Rica | Feb 15 - Feb 23, 2023

Steven
Steven B.
Fort Lauderdale, FL | Reviewed on Feb 27, 2023
My wife and I had (both early 60's and fairly fit) had a truly wonderful and memorable trip to Costa Rica. I usually plan my own trips, but since this was kind of last minute, I left all the planning to Kim Kim and kept my fingers crossed. They put me in touch with their local specialist, Nuria, who did a great job tailoring the trip to what was important to us. Our tours and transportation were totally private (a wonderful splurge). All guides and drivers were super friendly, prompt, and... Read more

My wife and I had (both early 60's and fairly fit) had a truly wonderful and memorable trip to Costa Rica. I usually plan my own trips, but since this was kind of last minute, I left all the planning to Kim Kim and kept my fingers crossed. They put me in touch with their local specialist, Nuria, who did a great job tailoring the trip to what was important to us. Our tours and transportation were totally private (a wonderful splurge). All guides and drivers were super friendly, prompt, and knowledgeable; but a special shout out to Jacamar Naturalist Tours. These guys were 5 star! With 9 days of tours, and transportation to 3 towns and airports it was incredible that their was only one very minor glitch the entire trip (no biggie). We hiked to volcanos and waterfalls, saw wildlife that we wouldn't have noticed without the guides' knowledge and telescopic equipment, zip-lined, bungee jumped, rode horses, relaxed in Tabacon's hot springs, did a cooking class, a coffee/chocolate tour, and a city tour of San Jose. Nuria even went above and beyond by reserving a few restaurants for us. Accommodations: Finca Paraiso Mtn Retreat in the hills outside San Jose is an absolute 5 star gem. Their property and views are sublime. Tabacon Spa and Resort is also 5 star all the way. Our 3rd hotel, Hotel Senda in Monteverde is a bit more complicated. The service level is 5 star, but the rooms and the property landscaping is just 3 star. Having said that, we did really enjoy our time at Hotel Senda. Staff is very friendly and helpful, free laundry!, free snacks and beverages from the mini bar, hot water bottles left during turndown to warm your bed, etc. . Some nice touches. All in all, we loved our time in Costa Rica and would certainly recommend KimKim and Nuria. Pura Vida!

Hotel Reviews
Senda Monteverde Hotel
Monteverde

I am conflicted about this hotel. We DID enjoy our stay here but...for the high cost they command.. I'll nitpick a bit. First the good. The service was 5 star. The staff were very friendly and helpful. Nice touches include: FREE laundry returned folded in 12 hours, some free minibar snacks and beverages, and old style hot water bottles left near your pillow during the turn down service (must request turn downs). We also liked the ability to access the Aguiti Reserve for a hike, right from the property. The less good: Its an older property. The common buildings are decent but the rooms are in very old separate bungalows. Supposedly, they were renovated a few years ago, but not well. Grounds/Landscaping- This was our last stop in Costa Rica. The first two hotels had amazing manicured landscaping and flower beds. This hotel does the minimum, ie; cut the grass. So, mostly good, but visually this hotel needs some work.

Authenticity & Character
Location
Up a very steep hill from town. Easy walk to town, but a very athletic walk back. Think San Francisco X 2.
Staff
Cleanliness & Comfort
Finca Paraiso Mountain Retreat
Heredia

This hotel is an absolute gem! Gorgeous grounds, great owners/hosts, wonderful breakfasts. Loved the included wine happy hour watching the sunset with the owner/Ken along with the small group of other hotel guests from around the world. Can't say enough. Just go here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabacón Thermal Resort & Spa
Fortuna

5 star hotel all the way. Wonderful breakfast buffet and of course those amazing thermal springs!

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Mar 01, 2023

Hello Steven,

Thank you so much for traveling us and for taking the time to leave us this amazing review. I'll definitely pass your feedback to my colleagues. I was more than glad to assist during this time, and I am so happy that you had a great time here.

I hope you will visit Costa Rica in the future and can explore the different destinations in our beautiful country.

Pura Vida!

Olman picked a few excellent resorts for our ...
Costa Rica | Feb 18 - Feb 23, 2023

David
David B.
Smyrna, GA | Reviewed on Feb 27, 2023
Olman picked a few excellent resorts for our stay in Costa Rica. The Monterverde Lodge had a great staff and food selection. The Arenal Resort was 5 stars all the way. The hotel was absoultely beautiful and had everything you needed including a complimentary washer and dryer which we used. Drinks were pretty expensive $13 dollars for a 12oz IPA but along with the 10% tip and 13% gratuity added on top The food was delecious in every restaurant we went into the service is top notch. The... Read more

Olman picked a few excellent resorts for our stay in Costa Rica. The Monterverde Lodge had a great staff and food selection. The Arenal Resort was 5 stars all the way. The hotel was absoultely beautiful and had everything you needed including a complimentary washer and dryer which we used. Drinks were pretty expensive $13 dollars for a 12oz IPA but along with the 10% tip and 13% gratuity added on top The food was delecious in every restaurant we went into the service is top notch. The people of Costa Rica are some of the finest in the world
The excursions we took were complelety different a ziplne for the us and the kids and the Volcano tour. The kids enjoyed the ziplines in Monteverde but got a little hot and tired on the 3 hour Volcano tour.
Finally our last driver to the airport Fernando made a pit stop at his home where he let us drink from his coconut tree and taste new fruits we never tried prepared by his 82 year old mother. This may have been our favorite part of the trip getting to meet new people who were not there to serve us but just great friendly Costa Rican people
Overall it was a great time and I would highly reccommned Kimkim. Are whole experience in Costa Rica was better becuase we chose Kimkim to help us book it. I hope to use them in the future on our next trip to Europe

Hotel Reviews
Monteverde Lodge & Gardens
Monteverde

Great hotel with a great staff. Arnaldo and Oscar were great bartenders that gave us the best drinks ever. They were friendly and helpful. They taught us a lot about Costa Rica.

Authenticity & Character
Location
Staff
Bartenders were the best
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 27, 2023

Hello David,

Thanks for your kind words.
I am so happy to know your experience in the tropics was terrific.

Looks like you had a lot of fun.
Special mention to Fernando because he created an unforgettable experience for your family.

Pura Vida!
Olman

Thanks for a great trip to Costa Rica!
Costa Rica | Feb 11 - Feb 19, 2023

R
Ruth G.
Charlottesville, VA | Reviewed on Feb 26, 2023
From organizing through the trip itself all went smoothly and gave us a great experience! This was our first time organizing travels using a travel service - but won't be the last. We particularly appreciate Bryan arranging for small group tours - versus large groups that we saw along the way. At times it was just us and our guide - fabulous! The guides were wonderful, knowledgeable and enthusiastic about the terrain and wildlife - which is infectious. Special appreciation to Socio of... Read more

From organizing through the trip itself all went smoothly and gave us a great experience! This was our first time organizing travels using a travel service - but won't be the last. We particularly appreciate Bryan arranging for small group tours - versus large groups that we saw along the way. At times it was just us and our guide - fabulous! The guides were wonderful, knowledgeable and enthusiastic about the terrain and wildlife - which is infectious. Special appreciation to Socio of Endemic Birds - truly a standout in terms of depth of knowledge (in fact, he has trained many other guides). Our favorite accommodation was Hacienda Baru (near Dominical). This was "homey", complete with a lovely outdoor cafe that served great food that was cheaper than eating in town, and has fabulous nature trails on the grounds. We enjoyed having iguanas visit us during b'fast. Without leaving the property we were able to enjoy a bird watching tour and zip lining. We were happy that we only spent one night near Manuel Antonio Park - the crowds there were overwhelming. Special thanks to Bryan, Nancy and Charlotte for remaining available to us throughout the trip! One suggestion - providing more specific driving instructions would have been helpful.

Activity Reviews
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Costa Rica

Boat ride was lovely - we saw mom and baby whale and playful dolphins, as well as the beautiful views. Our swim was lovely - snorkeling was underwhelming (not the guides fault, just not much to see). We enjoyed our time walking (on our own) on the Whale Tail at the end of the tour.

Quality of Experience
Guides, Drivers and Staff
Rainforest Birdwatching Hike
Rainforest Birdwatching Hike
Uvita

Great guide, shared with one other couple. This was our first opportunity to see sloths - very exciting!

Quality of Experience
Guides, Drivers and Staff
Flight of the Toucan Zip-Lining
Flight of the Toucan Zip-Lining
Costa Rica

We had 2 guides for the 2 of us - so we were all able to play! The lead guide had also been our guide for bird watching earlier in the day, so felt like we were "playing" with an old friend.

Quality of Experience
Guides, Drivers and Staff
Manuel Antonio National Park
Manuel Antonio National Park
Costa Rica

The park is beautiful and full of wildlife. We did however, feel a bit overwhelmed by the size of the crowds. Most tour groups were large (we were fortunate to be in a group of 4) - so a lot of people to traverse around.

Quality of Experience
The nature - not the crowds.
Guides, Drivers and Staff
Carara National Park Guided Tour
Carara National Park Guided Tour
Costa Rica

After our previous day at Manuel Antonio Park, we appreciated how quiet this park was. We had Socio for a second day - for a private tour. The volume of wildlife was lower than in Manuel Antonio - but Socio taught us a tremendous amount about the trees and balance of nature - as well as spotting fascinating insects/spiders, bats and other critters that we would have walked right by.

Quality of Experience
Guides, Drivers and Staff
Socio was both exceptionally knowledgeable about the terrain and wildlife, but also took the initiative to make calls for us to re-schedule our tour in Arenal so we would not be rushed. Very grateful!
Arenal Volcano National Park Boat & Hike
Arenal Volcano National Park Boat & Hike
Arenal/La Fortuna

A very pleasant half day - with a (muddy) nature walk that we enjoyed, and a beautiful boat ride with views of Arenal (partially in a cloud). Once again - we had a private tour. Our only complaint was the 50 % penalty that we were charged for changing our tour from the scheduled day (pouring all day!) to the next day which was predicted to be dry. The company was willing to take us out in the rain - but we would have been wet/cold and seen nothing. We chose instead to spend that morning at our resort - enjoying the hot springs. KimKim did try to advocate for us, but the tour company didn't budge on the up-charge.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Beautiful grounds - even able to enjoy on our rain-filled day (the walking path is under cover). We learned a lot about the production (from start to finish) of coffee and chocolate - and enjoyed the opportunity to make our own. I must admit - the coffee that we bought in their gift shop was much better than what we made!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 26, 2023
Dear Ruth, Thank you so much for taking the time to share your feedback on your recent trip. I am thrilled to hear that everything went smoothly and that you had a great experience. It was truly a pleasure to help you organize your travels and I'm glad to hear that you found the small group tours to be enjoyable. I'm especially pleased to hear that Andres from Endemic Birds was a standout and that you enjoyed your time at Hacienda Baru. I appreciate your suggestion regarding providing more... Read more

Dear Ruth,

Thank you so much for taking the time to share your feedback on your recent trip. I am thrilled to hear that everything went smoothly and that you had a great experience. It was truly a pleasure to help you organize your travels and I'm glad to hear that you found the small group tours to be enjoyable. I'm especially pleased to hear that Andres from Endemic Birds was a standout and that you enjoyed your time at Hacienda Baru.

I appreciate your suggestion regarding providing more specific driving instructions and will definitely take that into consideration for future trips. It is feedback like this that helps us improve our services and make sure that our clients have the best possible experience.

Once again, thank you for choosing our travel service and for your kind words. Please don't hesitate to reach out if you need any assistance in the future.

Best regards,
Bryan Leon,
Serendipity Adventures, Costa Rica

We visited La Fortuna/Arenal and Manuel Anton...
Costa Rica | Dec 29 - Jan 6, 2023

Laura
Laura E.
Short Pump, VA | Reviewed on Feb 25, 2023
We visited La Fortuna/Arenal and Manuel Antonio. Our trip was beautifully planned by Diego. He found great adventures and excursions for us. Our 5 kids’ ages range from 12 to 23 and he met all of our needs and made sure they would all be interested in what we were doing. Read more

We visited La Fortuna/Arenal and Manuel Antonio. Our trip was beautifully planned by Diego. He found great adventures and excursions for us. Our 5 kids’ ages range from 12 to 23 and he met all of our needs and made sure they would all be interested in what we were doing.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Si Como No Resort & Wildlife Refuge
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auténtico Hotel
San José
Authenticity & Character
Location
Next time we would just skip San Jose and drive directly to our first resort.
Staff
Cleanliness & Comfort
The air conditioning did not work well in our rooms. There was construction going on at the hotel early in the mornings and throughout the day.
Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

So much fun!! So much adventure! It was great to have it all in one place as well.

Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Hike and El Salto Swimming Hole
La Fortuna Waterfall Hike and El Salto Swimming Hole
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkeling Adventure
Snorkeling Adventure
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Feb 27, 2023

Thank you very much for your comments Laura. It has been a great pleasure designing this wonderful trip for your family. Please keep alive your Pura Vida spirit.

Everything about this trip was smooth and per...
Costa Rica | Feb 14 - Feb 22, 2023

Deb
Deb T.
Pittsburgh, PA | Reviewed on Feb 24, 2023
Everything about this trip was smooth and perfect!
The planning was easy with Veronica. She asked great questions, provided needed information, recommendations and assurances , and then organized a wonderful trip for us. The accommodations were amazing and all the tours, operators and guides were excellent! We had private tours with guides on many days.
Highlight:
Staying at the Tabocan Resort (a beautiful hotel with amazing hot springs) and the view (once the clouds cleared on...
Read more

Everything about this trip was smooth and perfect!
The planning was easy with Veronica. She asked great questions, provided needed information, recommendations and assurances , and then organized a wonderful trip for us. The accommodations were amazing and all the tours, operators and guides were excellent! We had private tours with guides on many days.
Highlight:
Staying at the Tabocan Resort (a beautiful hotel with amazing hot springs) and the view (once the clouds cleared on our final day) of the volcano

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

This was the most beautiful hotel we've ever stayed at. We LOVED the hot springs and enjoyed the entire atmosphere of the hotel. The friendliness, helpfulness and service was exceptional. Food was very good. Room very comfortable. Shuttle service to the hot springs runs every few minutes and makes everything very accessible. We stayed for 4 nights and very glad we did! Because of the clouds, the volcano was only visible on our last morning, but what an amazing view we had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gaia Hotel & Reserve—Adults Only
Manuel Antonio

We loved our 3 night stay at this hotel. The accommodations were beautiful and staff was very helpful, friendly, accommodating. The owner is very kind and friendly greets every guest warmly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Inn San José by Radisson
San José

This hotel was just fine for an overnight stay. The location is good for walk around the area and finding a lovely restaurant for dinner on the other side of the park (across the street from the hotel).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

Our driver picked us up on time and we drove in comfort to the Sarapiqui River. The driver provided us with good background information as we drove to our destination. The rafting adventure was awesome! We did class 2-3 rapids in a raft with only us and our guide. A photographer paddled in a kayak near us and took photos. It was beautiful, fun and very exciting! The break for fresh fruit and the meal afterward were very nice.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hiking Tour
La Fortuna Waterfall Guided Hiking Tour
Arenal/La Fortuna

We had a private tour with a guide to this beautiful location.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Guided Walking Tour
Arenal Volcano Guided Walking Tour
Arenal/La Fortuna

This great hike to the volcano was beautiful and moderately challenging. We loved the fabulous views. Our guide was excellent and provided much information as we hiked. Relaxing afterward with a pineapple snack and watching the wildlife was memorable!

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Farm Experience
Coffee & Chocolate Farm Experience
Arenal/La Fortuna

This was a very interesting, fun and tasty tour! Very good tourguide at Don Juan Company.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica

Another highlight of our week! The park was crowded, but we were able to enjoy an amazing morning. We were on a small group tour with 11 people in our group. Our guide was very kind, interesting, professional and considerate of everyone's interests. We were able to see things with the guide that we never would have seen on our own. The beach was gorgeous!

Quality of Experience
Guides, Drivers and Staff
Transport
Mangrove Boat Tour
Mangrove Boat Tour
Manuel Antonio

This was an enjoyable, calm activity for our last day in Costa Rica.

Quality of Experience
Guides, Drivers and Staff
Transport
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Arenal/La Fortuna

Spending the morning at the Wildlife Rehabilitation Center was one of our trip highlights. We had a small group tour with 2 other families and our guide was fabulous! He provided an educational and engaging overview of the center. The volunteer experience was fun...we weighed, measured and chopped up fruits for the wildlife and then put the meals in home-made kongs, then delivered to the animals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on Feb 24, 2023

Thank you so muuch for this review Deb <3

It means a lot to me and the team to know that you had a memorable time!!

Keep living the Pura Vida lifestyle!

Veronica

Completely Amazing trip!!
Costa Rica | Feb 10 - Feb 20, 2023

Elizabeth
Elizabeth R.
Manhattan, NY | Reviewed on Feb 24, 2023
The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa... Read more

The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa Rica. Toucans, monkeys, sloths, macaws, lizards and coati mundis were all part of our experience. The trip itself had a good balance of organized tours and relaxation time. The hotels they chose were pretty as well as comfortable. The scenery - spectacular, we even saw double rainbows from our porch in Monteverdi.
One day was spent visiting natural hot springs which proved to be a very enjoyable and peaceful experience.
We were able to sample local and very delicious foods at low prices. Kim Kim / Serendipity supplied us with some recommendations for dinners and our local tour guides also provided some excellent suggestions like Pollo Fortuneno (wonderful Mahi Mahi dish) while in the Arenal/LaFortuna area.

Being foolish, tired tourists, we also managed to misplace a large sum of money and originally thought our money was stolen.
The hotel staff at Volcano Lodge found the lost money in our hotel room and, in working with Charlotte, our contact at Serendipity tours, managed to wire the money through our next hotel and hand deliver it to us.
That is what I call fantastic, over the top service! Totally incredible in every way.
We will visit Costa Rica again and will also use KimKim for future bookings in other areas

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

This hotel had very beautiful grounds and many wonderful animals located right on the grounds. We saw a wonderful mother sloth with her baby. We also saw many beautifully colored birds right on the grounds. The swim up pool and the hot springs on the hotel were really fun to go into and swim around in. We even had a private jacuzzi for our room which we really enjoyed using. The staff at this hotel could not have been nicer. Being foolish tourists, we managed to misplace a large sum of money at this hotel and after thinking we were robbed, the hotel staff found our money and had it returned to us! Phenomenal!!! Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.

Authenticity & Character
Location
Staff
The staff returned to us money that we had lost with the help of the Kim Kim team
Cleanliness & Comfort
jacuzzi and hot springs were great, room was very pretty and comfortable
Hotel Heliconia
Monteverde

This hotel had very pretty and comfortable rooms and was located near enough to town to walk to town and walk to some great dinner places like Don Luis. The hill on which this hotel was located was a bit of a climb so I would not recommend walking up this hill during the heat of the day but it was quite comfortable in the evening. The staff at this hotel was very friendly and accommodating. They assisted myself and my traveling companion by helping to get us the cash we had misplaced at a different location. They really went out of their way to assist us in this regard and we will be forever grateful. We also saw some unbelievable rainbows from the porch of this hotel adding to the overall beauty. The hotel was located near enough that even when we went to the cloud forest, it was not a far ride. There is a spa at this hotel but we did not utilize it. The breakfast that was provided was not as spectacular as the other hotels in which we stayed.

Authenticity & Character
nice spacious rooms and you can get a bite to eat right at this hotel.
Location
easy walk to town and some dinner places, hotel is on a hill so you cannot walk back on a hot day.
Staff
The manager of the hotel assisted us with getting the cash that we misplaced back in our hands, truly amazing in that respect.
Cleanliness & Comfort
Very nice room with very comfortable beds.
Hotel San Bada Resort & Spa
Manuel Antonio

Nice, older hotel with excellent pool for the entire family and a separate 6th floor pool on top. Rooms very spacious and comfortable. Nice bar and excellent breakfasts. This hotel is located right next to the Manuel Antonio park so it is very conveniently located for quick access to the park and quick access to many, many restaurants in walking distance on the street. The concierge also very accommodating and helpful.

Authenticity & Character
Location
located right next to Manuel Antonio park and the animals can also be seen on the grounds of this hotel
Staff
very friendly staff who assisted with taxis and getting around town
Cleanliness & Comfort
very clean comfortable and spacious rooms
Activity Reviews
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

I enjoyed learning about a major export of Costa Rica and how the coffee is grown and harvested. When it was very dark, we did have a nice walk through the jungle, saw sloths, pit viper, porcupine, basilisk lizard and a kinkajou. Not bad for a short stroll through the jungle. I believe other night walks in the Arenal area might prove even more productive. Our guide was very knowledgeable and tried hard to ensure that we saw all that he was pointing out.

Quality of Experience
Guides, Drivers and Staff
Transport
Transport was a little confusing, we did not know whether a ride back was going to be provided, in the end it was and was included but the staff there was unaware.
The Springs Hot Springs
The Springs Hot Springs
Arenal/La Fortuna

Well worth the day trip to the Hot Springs. The natural hot springs were quiet and calming. I had never been to real natural hot springs before and these were fantastic, some of them had small waterfalls falling into the pools. Very fancy hotel that was also fun to visit.

Quality of Experience
Food
This was not our best meal in the Arenal La Fortuna area, we like Pollo Fortuneno better. But the dining room at the Hot Springs was very beautiful.
Guides, Drivers and Staff
Transport
This trip to the hot springs was only a few minutes drive away from where we were staying.
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a fantastic day, Our guide Paulo was incredible and was able to find many animals for us to observe. The experience of seeing the very blue water was worth it here. Incredible and the paths were good to walk on. Of course there are many steps down to the waterfall so be prepared to climb the stairs once you get to the bottom but well worth it. We also saw a coral snake here which was very beautiful (if you like snakes!). At the end, the guide gave us coconut water out of the shell to drink and that was incredible as well, great finish to the tour.

Quality of Experience
Guides, Drivers and Staff
Paulo took pictures with the smart phone using his scope.
Transport
the transport was completely stress and hassle free.
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio

Great snorkel and a bit of a work out getting there in the kayaks. We all did a water entry from the kayaks and also had to get back in the kayak from the water. One person had to hold the kayak steady while the other climbed in. Everyone did this without much of an issue. We saw lots of fish, some fairly good sized snappers and parrot and trigger fish. The lunch that we had later was really delicious.

Quality of Experience
The snorkel was really good, we saw a great variety of fish in a small area.
Food
Mahi Mahi was delicious
Guides, Drivers and Staff
Transport
Transport was so easy, we just needed to be in the lobby of our hotel at the appointed time for pick up
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 28, 2023

Hi Beth, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and we truly appreciate your kind words. Pura Vida!

Wonderful - Ease of Travel
Costa Rica | Feb 13 - Feb 21, 2023

T
Tiffany S.
Tulsa, OK | Reviewed on Feb 23, 2023
We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies! Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano...
Read more

We used KimKim to book our transport and tours - we took care of the lodging on our own. Brittany and Jessica were both wonderful - and their care really took the concern out the logistics - everything went smoothly and according to plan. Thanks ladies!

Fortuna/Arenal Area
Volcano Hike & The Springs Hot Springs & Meal
Jacamar Naturalist Tours
Giavone Villalobos was our guide for the volcano hike - it was just a low key walk but very, very informative - it wasn't only about the volcano but it was a holistic talk giving the background of how Costa Rica came to be, the social/economic/cultural influences - why the volcano eruption was so important to really kicking of the development of the country as a whole, beautiful hike and great informative background - great way to set the ground work for a trip around the country.

The Springs were nice - but we had to set our own pickup time after being dropped off by Jacamar - we didn't really know, we were picked up at 9:30pm - after arriving around 5pm. If I had a recommendation - it would be to start the hike earlier in the day, spend a couple of more hours at the Springs. Husband and daughter enjoyed the water slide a whole lot - I enjoyed just soaking in the water. But felt rushed to soak, have dinner (dining closes at 9pm) and get picked up. We were unsure how long we could have stayed - still not sure what time the pools close or if we could have stayed until midnight.

Private: Canyoning in the Lost Canyon
Desafio Adventure Company
Rafi and Josea were our guides - it was just the 3 of us plus the 2 guides , and it was wonderful. This was such a fun tour, rappelling down the waterfalls, hiking down the absolutely beautiful creek bed, jumping in the deep pools, Costa Rican tsunami (you have experience it to know what it is) - our 15 yr old daughter said that was a great way to start the trip and she didn't know how anything can beat that tour. There was a large group that went down before us - I cant imagine this would be fun with a large group, private was the way to go. You will be hiking down the Lost Canyon, and you will also have to hike back up - we are a very active family so it was no big deal, but note it is a steep climb out, but its not very long.

Nocturnal Frog Excursion & Traditional Costa Rican Dinner
EcoTerra Costa Rica
This was great, we saw a sloth and her baby, lots of different frogs and birds, and some crazy bullet ants. Our guide - I forgot to write his name - was very, very educated and he told us so much about each species and just the ecology in general, his is working on his thesis with amphibians and fish farming techniques to clean the water. It was a fascinating tour - and the family home the tour is held at is just beautiful and the homemade meal was wonderful. The family also has a gift shop on site with things they make/grow right there. I purchased some peppercorns that we also sampled touring thru the gardens.

Venado Cave Spelunking & Exploring
Desafio Adventure Company
We weren't sure what to expect on this one - but it was so FUN!!! Upon entering the cavern, you are on your hand and knees crawling thru the underground creek and cracks and crevices, climbing thru shafts and under waterfalls. There are some cool spiders (they are BIG) in the cave and lots of little bat families. We climbed thru a shoot, up a rock wall, and down the other side in the cave. We were soaked by the end of the tour - and it was worth it. I love geology - so it was fascinating to me to see the large fossil beds and all of the different calcium carbonate formations and deposits. It was warm in the cave - and they gave us rubber boots and headlamps to wear in the cave.

Monteverde Area
100% Aventura Zip Line
100% Aventura
Its ziplining - what can I say? It was fun - and the 2 really long runs across the canyon are great because you are going thru the mist and the rainbows - but if I had limited time - I would bypass this activity. It was a huge group - and it felt rushed and since you are zipping thru so fast you cant really appreciate much of the amazing scenery - that's just our opinion. If you have never been zipling before - this is worth it.

Self-Guided Hike - Santa Elena Cloud Forest Reserve
Took a taxi from town to reserve, maybe 10 minute drive $13
We loved this, we didn't know what time we would get back to down after the ziplining - but we were able to catch a cab from Santa Elena - we missed the shuttle that runs regularly. It was sooooo beautiful - we hiked out to the far point, back tracked across the hanging bridge, and then out to the waterfall before returning. We had limited time because of the ziplining - but we could have spent all day here. We also found out they do guided night hikes in the reserve - next time for sure we will do this. Like this reserve because its run by the vo-tech and community - next time we would take a guided walk thru the reserve both night and day - but the reserve closes at 4pm so didnt get to stay as long as we would have liked.

Kinkajou Night Walk Tour - we booked this after getting back to town because it was recommended, we did this outside of KimKim - but I would NOT RECOMMEND. This tour was way too many people, and the guide leading the hike was just pointing to things that they probably spotted before the sunset. I found more critters with my flashlight than the guide - because he was just going from point-to-point (seemed predetermined) instead of shining his light up into the trees or along the bottom of the leaves, especially when we were walking along the creeks. And then - when I would point stuff out, he would call on the walkie talkie to tell the other guides and then big crowds of people would come stomping thru. If there were any creatures there - the volume of people would have scared them away. Then he mis-identified a tree frog species - and jumbled all of his facts up contradicting himself. It was so disappointing - go the Santa Elena reserve and get a night tour there!

Sky Adventures Hanging Bridges
Sky Adventures
We were again, a little skeptical of this because of our ziplining experience and the Kinkajou night walk- nearly cancelled this, but so glad we didn't! Our guide was Elvis, again, he was so educated and we learned so much from him. We happened to go before the clouds blew in for the day, so we got to see the top of the canopy and walk across the hanging bridges and even see the Pacific Ocean from one of the bridges. Elvis was amazing - definitely background in ecology, he was been working here for 6 years and he was able to answer any and all questions - we all said we should have hired Elvis to do a night hike for us!

Manuel Antonio Area
Ocean Kayaking & Snorkeling
Tucanes Tours
This was fun, its an easy kayak trip across the bay - there was no wind or waves. Our guide was fun, and hilarious, the snorkeling was fun, it was a fun way to spend the AM. BUT - if you are looking for impressive snorkeling - this is not it. After snorkeling the reefs in Belize - where you have lots of plants and a large variety of fish species - this was a disappointment. But it was a beautiful day - and the lunch included was very good.

Visit the Indigenous Boruca Tribe
Tucanes Tours
We debated canceling this tour because of the long day of travel the next day, but let me just say - THIS WAS AMAZING - I wish more people would do this tour. Jesus and Douglas were our guide and driver - they were wonderful. It is an all day event - but the drive is beautiful - and you get to see some amazing scenery. If you have flexibility in your schedule, it is well worth it to spend a day learning about these wonderful people. You see the Boruca masks sold around Costa Rica - but going to up to the tribal village where they grow and harvest and hand carve each piece was great. When we arrived, and took a hike with a tribe member down to their sacred water falls, learned their legend of how they came to be, learned about their relationship with nature, their industry, medicinal herbs, how the Boruca masks came to be popular and a way to help sustain their way of life - including a demonstration of the carving and painting process - and then they let us paint masks too - it was fun. We then had a wonderful traditional lunch prepared for us, smoked in the palm leaves - with fresh salads - it was delicious. We then had a demonstration of the plants the tribe uses to die their textiles and weaving into different items. We then got a tour of the museum, set up by they matriarchs of the community and learned some of their legends. Its fun just to learn about and observe the way of life of this indigenous tribe - they were so kind and so welcoming and we learned so much. Bring some cash with you - we purchased the most beautiful mask directly from the craftsman who made it - far superior to the masks they sell across the country. They also have hand woven textiles - unique crafts made by the people and the funds go to them instead of the tourist trap gift shops - something unique and the funds benefit the tribe. We weren't sure our 15 yo daughter would enjoy it - but she said on the way back that it was a great way to end the trip. Plus we still got back with enough time to spend a couple of hours at the beach.

Activity Reviews
Visit the Indigenous Boruca Tribe
Visit the Indigenous Boruca Tribe
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & The Springs Hot Springs
Arenal Volcano Hike & The Springs Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: Canyoning in the Lost Canyon
Private: Canyoning in the Lost Canyon
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Nocturnal Frog Excursion & Traditional Costa Rican Dinner
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Venado Cave Spelunking & Exploring
Venado Cave Spelunking & Exploring
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
100% Aventura Zip Line Monteverde
100% Aventura Zip Line Monteverde
Monteverde
Quality of Experience
Too many people for my liking
Guides, Drivers and Staff
Transport
Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:

We had a great trip but unfortunately had a f...
Costa Rica | Feb 7 - Feb 16, 2023

Amanda
Amanda S.
Highlands Ranch, CO | Reviewed on Feb 23, 2023
We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again... Read more

We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again...

Hotel Reviews
Hotel San Bada Resort & Spa
Manuel Antonio

We loved the location of this hotel but it was run down and in need of a renovation. The gaudy, fake/cheap look of it reminded me of Orlando, Florida. We had a "superior" room on the 4th floor that overlooked an impoverished housing area behind the hotel. Room didn't feel clean and had mosquitoes in it. Toilet was the only one on our trip we could not flush toilet paper down. Ate at the "Congo" restaurant and got diarrhea (also the only time this happened on the trip). We actually ended up buying day passes at another hotel to get away from this one.

Authenticity & Character
see above
Location
right next to manual antonio national park and walking distance to the beach
Staff
nice staff
Cleanliness & Comfort
see above
Cloud Forest Lodge
Monteverde

clean, comfortable and new. Tons of wildlife around the property and we especially loved the dining area that had floor to ceiling windows with bird feeders all around them. Magical! Our only complaint was that the room didn't have a TV. But hey, it was a sign we needed to unplug I guess!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

wish we could have stayed here longer. I would move in permanently if I could haha Sprawling property with tons of resort exclusive activities mom and baby sloth sighting as well as toucans seen on property great view good food (expensive) clean no bugs (they spray twice per month for mosquitoes etc!) No need to leave the resort for anything. You will be comfortable and well taken care of here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

Standard. Clean. nothing special. Close to airport and all car rentals

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

In the heart of downtown. Do not stay here if you are trying to commute to the airport the next day as you will encounter crazy downtown traffic. Room was standard and comfortable enough for one night. There was a hooker working the corner 2 minutes from the hotel. Would not have wanted to walk around at night.

Authenticity & Character
Location
depends on what youre looking to be close to
Staff
Cleanliness & Comfort
Activity Reviews
Sky Adventures Zip Lines
Sky Adventures Zip Lines
Arenal/La Fortuna

amazing! You'll never have a better experience ziplining anywhere else, I promise.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate Experience, and Nighttime Nature Walk
Coffee, Chocolate Experience, and Nighttime Nature Walk
Monteverde

So fun! Especially the night walk. It creeped my husband out but I loved it! My husband wished there would have been more of a coffee tasting part of the experience like there was for the chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
we drove ourself
Enjoy the Thermal Hotsprings at your hotel
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

how could you not enjoy this?

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Arenal/La Fortuna

Amazing! We had a private tour and saw so much. Took great pictures. It was the perfect way to get to know the area on our first day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

We saw a giant tarantula! Not much else that was exciting though lol. Everyone wanted to see pretty birds, sloths, or cats. Instead we saw some plants and a spider haha. What was worse was waiting for 10 people to look through the same telescope to see something tiny 100 feet up in the air (i.e. we looked for 30 minutes at one porcupine in some dark shadows).

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio

I didn't enjoy this as much as I thought I would. We kayaked and it was great to get some exercise but we never kayaked "to" anything. At one point we tied all the kayaks together and had to jump off (and later crawl back on) in open water. Needless to say this was a total cluster. Would have been nice to kayak to a beach to relax a little before kayaking back 30 min. Also the snorkeling spot had a lot of fish but the water clarity is poor. I have had much better snorkeling in Hawaii, for example. Big group. Food at the end was nothing special. Wanted to go back to the hotel but had to wait an hour for everyone to finish eating. Then long car ride back to drop everyone off on windy road.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023
Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and... Read more

Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and that the city can be hectic sometimes. We will share your feedback with the tour operator of the ocean kayaking experience as well. We appreciate your feedback and will use it to improve the experience for future guests. We hope that you'll consider traveling with us again and we'll strive to provide you with an even better experience next time. Pura Vida!

We went to Costa Rica for 16 days. Our trip ...
Costa Rica | Feb 5 - Feb 20, 2023

Marie-Claude
Marie-Claude E.
Canada | Reviewed on Feb 22, 2023
We went to Costa Rica for 16 days. Our trip was mostly to enjoy Costa Rica's birds and wildlife. Bryan organized an amazing trip for us. We choose ecolodge and places with fewer tourists. We also rented a car. Other than 30 km or so of bumpy road to Monteverde and some from Monteverde to Jaco, the roads were fine. We had a few amazing guides during our trip. They were so knowledgeable. Bryan was very response to our questions before our trip and during our trip. The only... Read more

We went to Costa Rica for 16 days. Our trip was mostly to enjoy Costa Rica's birds and wildlife. Bryan organized an amazing trip for us. We choose ecolodge and places with fewer tourists. We also rented a car. Other than 30 km or so of bumpy road to Monteverde and some from Monteverde to Jaco, the roads were fine. We had a few amazing guides during our trip. They were so knowledgeable. Bryan was very response to our questions before our trip and during our trip.

The only improvement suggested would be to have a less generic travel guide - add the logistics and what to watch for. This would reduce the requirement to contact KimKim with questions during our trip as certain aspects were not obvious to us.

I would recommend KimKim.

Hotel Reviews
Koora Hotel
Monteverde

the staff very friendly. great ecolodge. Beautiful sunset

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villas Alturas
Ballena

challenging getting in but worth it. Friendly staff. beautiful location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Selva Verde Lodge
Sarapiquí

Great location. We were in a bungalow. Would have preferred to be closer to the core of the lodge avoiding to use the car to go for dinner. It is set close to a river. You can see lots of birds by sitting in front of the restaurant for 1 hr or so.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Caletas
Jacó

Very busy hotel. The staff a big stressed. The facility is beautiful but prefer more boutique lodges.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lost Iguana Resort & Spa
Fortuna

the room we had was amazing with a view on the volcano Arenal. Staff very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SCP Corcovado Wilderness Lodge

what a nice remote location. Friendly staff. Lots to do beautiful views and sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

nice hotel. Staff a bit cold. just stayed one night before taking the plane. Nice pool on the roof with a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bird Watching Tour in Tirimbina
Bird Watching Tour in Tirimbina
Sarapiquí

did not like spending so much time in the parking lot looking for birds. other than that the guide was knowledgeable and firendly

Quality of Experience
Guides, Drivers and Staff
Children's Eternal Rainforest Night Walk
Children's Eternal Rainforest Night Walk
Monteverde

We saw motmot sleeping, tarantella, and bugs/spider. Not my favorite tour. I would have like to see the beautiful frogs.

Quality of Experience
Guides, Drivers and Staff
Carara National Park Guided Tour
Carara National Park Guided Tour
Costa Rica

The best guide- he was just amazing - Andres Martin Chavez Rojas. We spent 7 hrs with him and learn and saw so much. Highly recommended

Quality of Experience
Guides, Drivers and Staff
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The guide did not seem very knowledgeable of the area.

Quality of Experience
Guides, Drivers and Staff
Guided Hike at the Arenal Hanging Bridges
Guided Hike at the Arenal Hanging Bridges
Arenal/La Fortuna

It was a rainy day walking through the area. We managed to see spider monkey much not much more. The clouds were affecting the view. The guide did his best to show plants, trees and insects.

Quality of Experience
Guides, Drivers and Staff
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Costa Rica

Disappointed - no whales to see (although we saw one 3 days later in Osa peninsula). We did see brown boobies chase flying fish - which was amazing to see. We saw some dolphins. The snorkelling - nothing to see really. Best to snorkel at Cano island - lots to see there.

Quality of Experience
Guides, Drivers and Staff
Boat Transfer from Sierpe to Drake Bay/ Corcovado
Boat Transfer from Sierpe to Drake Bay/ Corcovado
Costa Rica

the boat navigator was amazing. Spot birds and other wild life along the way. he also did a great job navigating the waves when the river reached the pacific ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
Caño Island Snorkeling
Caño Island Snorkeling
Corcovado National Park

A great experience. turtles and all sorts of fishes to see. water 25c

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike San Pedrillo ( Corcovado National Park Station ).
Guided Hike San Pedrillo ( Corcovado National Park Station ).
Corcovado National Park
Quality of Experience
Guides, Drivers and Staff
Hiking and Birdwatching at Curi-Cancha Reserve
Hiking and Birdwatching at Curi-Cancha Reserve
Monteverde

amazing guide - Oscar. he took extra time to show us birds. he is very knowledgeable and we had an amazing time with him.

Quality of Experience
Guides, Drivers and Staff
Sarapiquí Nature Hike at La Selva
Sarapiquí Nature Hike at La Selva
Costa Rica

We had a pleasant tour and learned alot. Saw many birds and a Fer-de -Lance viper , blue jean frogs and 2 slots.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 22, 2023
Hola Marie-Claude, Thank you for taking the time to share your feedback on your recent trip to Costa Rica. I am thrilled to hear that you had an amazing trip. Here at Serendipity Adventures, we are glad to hear that you had the pleasure of meeting amazing guides who were knowledgeable and added value to your experience. We appreciate your suggestion regarding a more detailed travel guide. We will take this feedback into consideration and work to provide more detailed logistics and tips for... Read more

Hola Marie-Claude,

Thank you for taking the time to share your feedback on your recent trip to Costa Rica. I am thrilled to hear that you had an amazing trip. Here at Serendipity Adventures, we are glad to hear that you had the pleasure of meeting amazing guides who were knowledgeable and added value to your experience.

We appreciate your suggestion regarding a more detailed travel guide. We will take this feedback into consideration and work to provide more detailed logistics and tips for our future clients.

Thank you again for choosing our services, and we hope to have the opportunity to plan another unforgettable trip for you in the future.

Pura Vida,
Bryan

Olman arranged a fantastic trip.Arenal/La F...
Costa Rica | May 28 - Jun 4, 2022

T
Tyler R.
Huntsville, AL | Reviewed on Feb 21, 2023

Olman arranged a fantastic trip.

Arenal/La Fortuna was so beautiful, and the Royal Corin was a fantastic hotel. Really enjoyed everything he arranged for us.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Tyler,

Thanks for your review, I appreciate it.

I am so happy to know your family enjoyed every destination you visited.

Best,
Olman

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