Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,036 ratings
Read 1,036 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Olman arranged a fantastic trip.Arenal/La F...
Costa Rica | May 28 - Jun 4, 2022

T
Tyler R.
Huntsville, AL | Reviewed on Feb 21, 2023

Olman arranged a fantastic trip.

Arenal/La Fortuna was so beautiful, and the Royal Corin was a fantastic hotel. Really enjoyed everything he arranged for us.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Tyler,

Thanks for your review, I appreciate it.

I am so happy to know your family enjoyed every destination you visited.

Best,
Olman

We had a great experience planning the trip w...
Costa Rica | Jan 11 - Jan 18, 2023

Gidi
Gidi G.
Manhattan, NY | Reviewed on Feb 20, 2023
We had a great experience planning the trip with Sergio and then visiting Costa Rica. We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim. More specific feedback that you may find useful: 1. Transportation: I highly recommend taking drivers and car service ... Read more

We had a great experience planning the trip with Sergio and then visiting Costa Rica.

We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim.

More specific feedback that you may find useful:

1. Transportation: I highly recommend taking drivers and car service for the long trips. Carrs were spacious and clean. Drivers were good and drove safely (very important). We only had to ask to slow down once. At the same time, the drivers drive a lot and were often tired while driving. One of them told me he would be driving 12 hrs in that day! Too much and illegal in many countries. The driver-guide Miguel from Arenal was exceptionally GREAT.

La Paz waterfall and cacao plantation: Both are must-visit sites in CR, and we had great guides. We asked for the quick versions of the visit and didn't feel we missed anything. This option for a shortened quickened should be offered.

Rafting: Guides were professionals and the boating was great. BUT, it's a 5.5 hrs slot for 2 hrs of rafting on the river. 3 hrs wasted on travel, pickups and going to a standard lunch that could be served on site. We missed the next activity. That was bitter-sweet. Would not recommend that format.

Springs Hotel: This is a great hotel with awesome activities. It's expensive but we'd love to come back.

Hanging bridges tour: A must-visit BUT we were teamed with a French couple, who didn't speak English well. The poor guide had to say everything twice in English and French, with her broken French. The guiding and tour became very tiring and slow particularly in the rain. Kids lost interest. Not a great experience although a must visit.

Zip lining: A must do! It was great and the kids daidit was a highlight. A very professional experience and a lot of fun.

Drive from Arenal to Monteverde: Its a scenic drive and we should have given it more time. The driver Miguel to was also a guide, and was Superb!

Monteverde hotel: The hotel is definitely not a 4 stars hotel in terms of room and service. Toilet was clogged. Security guard didn't speak English, couldn't help and had no one to call.

Monteverde tour with guide Andres: THE BEST! A tremendous visit. Andres is a star. We'll send people his way.

San jose tours were both great in terms of content, time mngt, etc. and the guides were great. I highly recommend spending a day in the city in the different national museums, BUT my highlight was a walking tour seeing the gorgeous architecture of the city. Our guides which Sergio provided were great and it was unexpectedly nice to meet and talk ro three different young Costa Rican guides.

Restaurants in SJ: Prices are reasonable and local food is delicious.

Overall we had a great experience and would definitely recommend kimkim and Sergio.

Thank you for everything.

Gidi

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

A great hotel at the heart of San Jose: roomsare spacious and newly done, and service is top. I am glad we chose this center of town location.

Authenticity & Character
A Hilton....
Location
Center of town
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

Top notch hotel set up in a gorgeous park. Everything is superb including different restaurants. But pricy.

Authenticity & Character
Location
In the middle of the Arenal national park
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

The hotel is underwhelming. Room was small. Only security at night. Toilet got clogged (happens) but security didn't speak English and no one could solve problem. Over priced.

Authenticity & Character
Location
Staff
Staff was nice, but at night no one to help.
Cleanliness & Comfort
Activity Reviews
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
Costa Rica

A must visit. Although the short version of the visit is sufficient.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Monteverde Cloud Forest Reserve Guided Hike
Private Monteverde Cloud Forest Reserve Guided Hike
Costa Rica

Our guide Andres is a star. This was a tremendous visit. A definite highlight of our visit. We'll send people his way.

Quality of Experience
Guides, Drivers and Staff
Andres is a superb guide!
San José City Tour
San José City Tour
San José

I loved the visit to San Jose and its museums. Our guide was great.

Quality of Experience
Food
Guides, Drivers and Staff
Chocolate Farm Visit & Workshop
Chocolate Farm Visit & Workshop
Arenal/La Fortuna

A cacao farm is a must visit! We asked for a quick versions and loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 21, 2023

Hi Gidi, I'm so glad to hear that you had a great experience planning your trip with us and that your visit to Costa Rica met your expectations. Thank you for sharing your experience! Pura vida!

First time on kimkim - traveling made easy!!
Costa Rica | Feb 8 - Feb 19, 2023

Joseph
Joseph M.
Grand Lake, CO | Reviewed on Feb 20, 2023
Booking was simple and efficient. I especially liked the kimkim web interface, trip summary, messaging and notifications - made it so easy! Bryan was very responsive. We liked the survey that helped inform our specialists of our interests and lifestyle - they were spot on in their suggestions. We really liked the option to self-drive ... It gave us flexibility when transferring between locations and more freedom to explore. It would be a nice option to be able to add on a rental car with... Read more

Booking was simple and efficient. I especially liked the kimkim web interface, trip summary, messaging and notifications - made it so easy! Bryan was very responsive. We liked the survey that helped inform our specialists of our interests and lifestyle - they were spot on in their suggestions. We really liked the option to self-drive ... It gave us flexibility when transferring between locations and more freedom to explore. It would be a nice option to be able to add on a rental car with preferred and price negotiated partners. Also, when self driving, it would be nice to have some site or food suggestions between locations. Lodging choices were great with exception of location in Manuel Antonio - conveniently located right next to park for easy access, friendly staff, good accommodations, but not really our preference of quiet, serene boutique hotel and not really an ocean view. All selected tour guides were very good, experienced and professional. Only other suggestion for tours is some recommendation on what to expect and what to bring (or leave behind). I would like to see a breakdown on costs that would help inform where we would want to spend more or less money. We would definitely use again and we have already recommended to some friends ... is there a referral program ;-) ?

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

We'd rate this more like 4.5 stars. Location was amazing! - nestled among the native vegetation made us feel like we were in the jungle. We saw many local animals (birds and lizards) from our back patio which looked directly at Arenal Volcano. This property was a little more spread out which required a little more walking (not a problem for us) but also contributed to a feeling of being more remote. The restaurant, spa and pool area were all a short walking distance from our room. Breakfast was included. One restaurant on-site: great morning breakfast buffet with quite a variety and dinner selections let us explore local flavors. We both had a massage - nice outdoor setting and very relaxing. Rooms were nicely decorated, air conditioning was great, back patio with large sliding glass door was excellent. Reception area quite far from our room prevented us from spending much time there and developing any relationships with staff. Rooms are small duplex style - limited insulation between rooms made it easy to hear neighbors next door.

Authenticity & Character
Quiet and secluded, natural vegetation, wildlife, privacy, amazing view of Arenal Volcano (when clouds clear)
Location
Centrally located for quick drive to La Fortuna, hot springs and Hanging Bridges, Lake Arenal
Staff
Kind and helpful
Cleanliness & Comfort
Very nice accommodations, traditional modern styling, clean. Not well sound insulated from adjoining room.
Koora Hotel
Monteverde

Amazing location, staff and accommodations! Nestled up in the mountains with incredible views of the Nicoya peninsula and Pacific ocean, this was our favorite for our emtire trip. Nestled in the cloudforest between Monteverde and Santa Elena, the climate was cooler than we expected in Costa Rica - but we loved it! Small mountain villages with plenty of site seeing opportunities - coffee & chocolate tour, cloudforest, nature preserves. Allowed us to experience the variety of ecosystems that Costa Rica has to offer. While here we saw beautiful Resplendant Quetzal and Motmot birds. We also saw a variety of insects and a couple vipers on night tour. Staff was fantastic, food was delicious, views were beautiful, bungalows were private and secluded. Don't miss this one - we highly recommend!

Authenticity & Character
Costa Rican hospitality meets natural modern accommodations in small mountain village area. Bungalow style accommdations were like being in a tree house - unique!
Location
Top of the cloudforest views, small towns with shopping and restaurants close by, abundant tour choices.
Staff
The staff were the most kind and helpful people of our entire trip. Every time we entered the main building with reception, restaurant and bar, they greeted us and remembered our names. They anticipated my wife's dairy free diet. Thank you to Diana, Kenneth, Javier and Christian - you made our stay most enjoyable!
Cleanliness & Comfort
Natural setting, modern interior, nice styling, well maintained, very clean.
Hotel San Bada Resort & Spa
Manuel Antonio

Conveniently located right next to Manuel Antonio National Park entrance for easy access. Nice kind staff. The hotel itself seemed a little more dated and not as well maintained as other properties we visited. The rooms were more traditional than modern. Nice pool area with snack/drink bar. Property is not on the beach but there are marginal views of ocean from 5th and 6th floors. Beware of rooms on 5th floor - raccoons (or Coati) fighting in attic at 3:00-4:00 am for all three nights of our stay. Issues with hot water availability. Not really our preference of smaller, quiet, serene boutique hotel.

Authenticity & Character
Spanish flair styling, thatched roof Congo restaurant, rooftop sushi restaurant. Nice balcony at back of bedroom facing distant ocean views.
Location
If we are staying at the beach, we want to be on the beach. If access to Manuel Antonio National Park is your priority, stay here.
Staff
Housekeeping did a great job cleaning our room and creating "towel animals" in our bedroom - fun! Front desk was very helpful. Especially, Kenneth ... always kind, greeting us every day and at my request, was able to arrange for bouquet of flowers for my wife on Valentine's Day. Ema or Eva at pool provided great service - try the Congo Temptation. Rooftop restaurant staff needs some training on hospitality.
Cleanliness & Comfort
Room was clean and comfortable. Room was well stocked. Good air conditioning. Biggest problem was the raccoons (or Coati) fighting in the attic every morning between 3:00-4:00 am. We reported it to the front desk, they acknowledged the problem and reported it to maintenance.
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Secluded private resort at the far end of town provided for a nice mix of quiet with everything Tamarindo has to offer - tours, restaurants, shopping and nightlife. Open air reception area overlooking beautifully landscaped property. Rooms nestled among the native vegetation provides for a feeling of authenticity and remoteness. Pool, restaurant, bar and beach are just beyond rooms. Beautiful setting - you can lounge near pool, under trees overlooking ocean or out on sandy beach. Rooms are well kept, nicely decorated and well stocked. Looking for a boutique hotel with the right balance of seclusion and tourism, look no further.

Authenticity & Character
Natural setting in native vegetation, quality accommodations
Location
Natural setting on the far end of town directly on the beach, restaurant with beach views
Staff
Everybody at reception was so helpful! Moises went above and beyond to help us - we accidentally left backpack at restaurant in distant town. He called and made arrangements for us to pick next day and sent us with packed breakfast. Staff was fantastic in reception, gift shop, bar, restaurant and breakfast buffet.
Cleanliness & Comfort
Clean and comfortable rooms, programable air conditioning, nice beds and furniture
Bahia del Sol Hotel
Guanacaste

Great beach location on quiet Potrero Bay. Rooms nestled into thick vegetation making it feel more private and secluded. Natural modern stying of rooms and close proximity to beach, pool and restaurants. Breakfast included. 2 restaurants on-site: one traditional and one tapas bar. Other restaurant choices walking distance nearby. Kind helpful staff. Our room had issue with availability of hot water.

Authenticity & Character
Thatched hut styling, beach vibe, outdoor seating
Location
Beachside, landscaping, on-site parking, walking distance to other restaurants and shopping
Staff
Helpful with room service, luggage, directions, restaurant options
Cleanliness & Comfort
Clean rooms, clean restaurants, programable air conditioning
Activity Reviews
Local Flavors Cooking Experience
Local Flavors Cooking Experience
Manuel Antonio

A fantastic way to learn more about Costa Rican life outside the tourist towns. Fifst we stopped by the Mercado in Quepos to see where everyone shops. Then Toucanes Tours took us to their rancho located outside of town. They had several different animals on the ranch, we hand picked some herbs and vegetables. Then we cooked! It was just my wife and I - we had a great time learning to make plantain ceviche (delicioso!), rice, chicken and handmade corn tortillas! What a great meal to share with great new friends!

Quality of Experience
Authentic local experience away from the tourist areas. Learned how to make ceviche and the secret ingredient!
Food
Nothing better than homemade food that you participated in
Guides, Drivers and Staff
Our guide Maria, our chef Stephanie and driver Asdrubal were all fantastic - we felt like we met and ate a meal with family! What a personal experience!
Transport
Timely, clean, safe, air conditioned
Palo Verde National Park Boat Tour
Palo Verde National Park Boat Tour
Costa Rica

We showed up early and wandered around Hacienda el Viejo - what a beautiful historic building that just takes you back in time. Boat tour, guide and boat drive were all great - we saw a record 52 crocodiles, white faced monkeys, birds and lizards. We ate lunch at the Hacienda after the tour - fantastic meal!

Quality of Experience
Since we arrived early, we had a chance to explore the hacienda - what a wonderful historic building ... like going back in time. We sat outside, had some juice and enjoyed the weather and sites.
Guides, Drivers and Staff
Both guide and boat driver were great. Good personalities, humor and personable.
Transport
We drove ourselves to Hacienda El Viejo!
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

Beautiful natural setting, clean facilities and reasonable amount of people. From what we understand, they limit number of people to ensure a positive experience. Our dinner meal was included - a traditional buffet with several local food options. Bar available for snacks and drinks. Beautiful to go just before dark so you can see both during day and night with dramatic lighting. Pools of varying temperatures and a few different pool settings from private & secluded pools to large open public.

Quality of Experience
Beautiful setting and not too many people.
Food
Variety of selection in buffet.
Guides, Drivers and Staff
Staff was kind and helpful.
Transport
Drove ourselves.
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Hanging bridges was a great excursion to see the jungle from different levels, different animals and amazing views. Our Guide, Marco was very knowledgeable and explained the balance of life in the jungle and roles of the different animals and plants - symbiotic relationships, very interesting! A lot of different plant life and monkeys too.

Quality of Experience
Gained a better understanding and perspective of jungle life and symbiosis.
Food
We went to a local authentic restaurant - I had casado: salad, rice, beans and chicken. My wife had arroz con pollo. Both were delicious!
Guides, Drivers and Staff
Marco - Knowledgeable, humorous and fun!
Transport
Timely, comfortable, clean.
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Learned so much about chocolate and coffee - from plant to harvest to consumption, fascinating! Informative and educational. New gained appreciation for the chocolate and coffee we consume!

Quality of Experience
Small group, answered all questions, informative and some humor too!
Guides, Drivers and Staff
Kind, helpful, spoke english.
Transport
timely, clean, safe
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde

First introduction to all the ecosystems within Costa Rica - from dwarf forest mountaintops to dry lowlands. Our guide, Andreas, described in great detail all the ecosystems and what to expect. We chose to spend our time in the Rain shadow forest with greatest chance to see Resplendent Quetzal - we were not disappointed! We saw five differnet Quetzal (female, juvenile and male) - spectacular! We also saw the Motmot - beautiful! We also saw several other birds, including a variety of hummingbirds and one special Coati sunbathing on a log. An amazing experience!

Quality of Experience
Andreas asked us what we wanted to see. Our goal was to see the Quetzal and he put us in the right spot! Amazing spotting scope and took photos for us through the scope.
Guides, Drivers and Staff
Andreas is very knowledgeable and experienced!
Transport
He showed up a little late in a "very well worn" vehicle ... a little questionable at first, but got the job done.
Manuel Antonio National Park
Manuel Antonio National Park
Costa Rica

An amazing ecosystem with a large variety of plants & animals and several amazing beaches. Unfortunately, too many people made it feel like groups competing with each other to view and experience the park. Still, it was amazing what we did see: dragon flies, lizards, iguana, sloths (2 & 3 toed), many birds and monkeys (white face Capuchin and Howlers).

Quality of Experience
Great bio diverstity
Guides, Drivers and Staff
Our guide, Socio, was very knowledgeable and well connected. You learn that these guides work together to share information to ensure the customer experience is spectacular. There were only four of us in the group, so it felt like a private tour. One guy didn't follow guides' instructions and he went a bit overboard on reprimanding the guest publicly - embarrassing. Lastly, he could have managed our expectations about what the tour would consist of and where we were going - we got to the beach and he started saying goodbye. Felt like an abrupt end or he had another tour to lead - awkward.
Transport
We met at entrance to park. Our hotel was adjacent to entrance, so it was a short walk.
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio

Kayaked from Quepos marina to rock outcropping where we snorkeled and saw several different fish. Then a short distance to Biasanz beach where we enjoyed some cold fresh fruit before heading back. Along the way we saw and discussed several types of birds. Calm bays and beaches to launch and land so not big waves - A great time out on the water! Driver spotted some Scarlet Macaw's near seawall in Quepos, so he pulled over to let us see - very accommodating.

Quality of Experience
A great time on the water, we saw many fish and birds. Good exercise, but not too strenuous.
Food
We stopped for lunch afterwards at the Toucanes Restaurant. Traditional casado selection - very tasty local food!
Guides, Drivers and Staff
Toucanes Tour Guide, Warner, was very experienced. knowledgeable and great attitude! George the driver was very kind and kept eye out for Mcaw's.
Transport
Clean, comfortable safe and air conditioned.
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio

We saw everything: Aguti, monkeys, butterflies, grasshoppers and lots of frogs and toads. Our goal was to see famous red eyed tree frog and we saw several. Only wildlife refuge in Manuel Antonio - also had several crocodiles that had been rescued. a great night tour!

Quality of Experience
Fantastic night tour close to town! A wide variety of animals to see.
Guides, Drivers and Staff
Our guide Juan was very knowledgeable and had a great disposition - very kind and patient with child in our group - adapted to the circumstances well.
Transport
We drove ourselves - parking on-site.
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Costa Rica

We went out at night and saw mothers coming up on the beach to dig holes and lay their eggs. We also saw baby turtles coming to the surface of the sand and making their way to the ocean - how special to see this whole process. We learned so much about turtles - informative and educational.

Quality of Experience
A beautiful night under the stars learning about turtles, the process of nesting. laying eggs, their incubation and the baby's trek back to the ocean. Special!
Guides, Drivers and Staff
Our guide, Christian, was very knowledgeable and took the opportunity to educate us on the preservation of this special animal. Very informative and educational.
Transport
Clean, comfortable, safe and timely. Prepare for the long drive out to nesting grounds.
Tamarindo Mangrove & Estuary Boat Tour
Tamarindo Mangrove & Estuary Boat Tour
Tamarindo

Very interesting to learn more about the mangroves and the animals that live there. We saw many different birds. a couple crocodiles and several howler monkeys. Beautiful boat tour in the mangroves with a humorous tour guide, Moises.

Quality of Experience
Good tour that educates a person on the critical role that the mangroves play in our ecosystem.
Guides, Drivers and Staff
Moises is knowledgeable and has a great sense of humor.
Transport
Clean, comfortable, safe and timely.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 21, 2023
Hola Joseph, Thank you for taking the time to share your feedback with us. I'm thrilled to hear that your booking experience was simple and efficient, and that the kimkim web interface, trip summary, messaging, and notifications were helpful. We always strive to make the booking process as seamless as possible for our customers. I'm glad that the self-drive option gave you the flexibility and freedom to explore during your trip. Your suggestion to add the option to add a rental car with... Read more

Hola Joseph,

Thank you for taking the time to share your feedback with us. I'm thrilled to hear that your booking experience was simple and efficient, and that the kimkim web interface, trip summary, messaging, and notifications were helpful. We always strive to make the booking process as seamless as possible for our customers.

I'm glad that the self-drive option gave you the flexibility and freedom to explore during your trip. Your suggestion to add the option to add a rental car with preferred and price negotiated partners, and to provide site or food suggestions between locations when self-driving is noted and appreciated.

We also appreciate your feedback on the location of the lodging in Manuel Antonio, and we will keep that in mind for future bookings. I'm happy to hear that all of our selected tour guides were good, experienced, and professional, and I understand that providing recommendations on what to expect and what to bring for tours would be helpful.

To answer your question about a cost breakdown. That is not something we can offer, since it is against Kimkim's and the hotels'/operators' policies to relieve the special rates that we obtain. Thank you for using our service and recommending it to your friends. Please feel free to recommend me to them (I can give you a better price for your next visit to Costa Rica :) ). I'll be happy to assist them in making their travel plans.

Pura Vida,
Bryan Leon,
Serendipity Adventures, Costa Rica

Amazing Trip to Costa Rica
Costa Rica | Feb 10 - Feb 16, 2023

Gale
Gale T.
Burlington, NC | Reviewed on Feb 19, 2023
Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful. We wished that our KimKim specialist had better understood that in our 70s we were not up for... Read more

Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful.

We wished that our KimKim specialist had better understood that in our 70s we were not up for extensive or rigorous hikes. The indications of where to meet for each tour need to be more precise, maybe even including coordinates. We would use KimKim again.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023

Hi Gale, thank you for sharing your feedback on your recent trip and your experience. We are pleased to hear that overall, everything went smoothly and you had a wonderful time. We are glad to know that you enjoyed your tour guides and that they were able t provide you with wonderful experiences. We apologize for any confusion or miscommunication regarding the level of activity of the hikes. We will take your feedback seriously and make sure to improve our communication with our clients regarding the level of activity for each tour. Thank you for sharing, pura vida!

So fun, beautiful country.
Costa Rica | Feb 9 - Feb 10, 2023

Karen
Karen E.
Canada | Reviewed on Feb 19, 2023
Made planning our trip and activities in Costa Rica really easy. We could see where we would going, the activities we would do, and the hotels we would be staying at along the way. Read more

Made planning our trip and activities in Costa Rica really easy. We could see where we would going, the activities we would do, and the hotels we would be staying at along the way.

Activity Review
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

We went on the hanging bridges, and ziplining at sky adventures. It was absolutely amazing. The guides in Costa Rica really work hard to show you what is out there. During the hanging bridges we walked through the rainforest, and our guide Carlos so much informative. He told us lots of interesting facts, and pointed out so many creatures in the forest. We saw a tarantula, 2 different viper snakes, he kept us at safe distances, and took pics for us. The groups for our walk was small, so you could really be involved, the groups for the ziplining are much bigger, so you do a lot of waiting. The ziplining was lots of fun, and all the guides were really good. I would highly recommend you visit this place, as there's lots of different activities you can try. The shuttle to and from our hotel was great.

Quality of Experience
Fun
Guides, Drivers and Staff
Informative and fun.
Transport
Door to door service.
Local specialist:

Best of Costa Rica: Nature Encounter & Relaxation
Costa Rica | Jan 31 - Feb 14, 2023

Garritt
Garritt V.
Wenatchee, WA | Reviewed on Feb 18, 2023
We had a wonderful first trip to Costa Rica thanks to Olman! He was extremely helpful setting up just the right mix of adventure and relaxation. All of our accommodations, activities and transportation were prearranged adding to the ease and enjoyment of this trip. A special shout out to our Drivers Douglas, Fernando (1), Fernando (2) and Roberto, and to our Guides Kevin, Scott, Ureas, Franklin and Wilton for sharing their knowledge about their country and putting up with our poor español.... Read more

We had a wonderful first trip to Costa Rica thanks to Olman! He was extremely helpful setting up just the right mix of adventure and relaxation. All of our accommodations, activities and transportation were prearranged adding to the ease and enjoyment of this trip. A special shout out to our Drivers Douglas, Fernando (1), Fernando (2) and Roberto, and to our Guides Kevin, Scott, Ureas, Franklin and Wilton for sharing their knowledge about their country and putting up with our poor español. Our trip included stops in San Jose, Tarcoles, Manual Antonio, Monteverde, La Fortuna, Tenorio, Tamarindo and Liberia. Activities included crocodile watching, ziplining, hanging bridges, canyoning, sunset catamaran sailing, tours of the Arenal and Tenorio volcanos and a soothing soak at the Ecotermales Hot Springs. The people of Costa Rica are most gracious and welcoming. We always felt right at home; so much so that we are already planning our return. Pura Vida!

Hotel Reviews
Parador Nature Resort & Spa
Manuel Antonio

The views from this resort are spectacular. The food was excellent, the staff was courteous and the vibe was laid back and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The staff was extremely helpful, especially Michael and Nelson
Hotel Lomas del Volcán
Fortuna

The grounds are breathtaking. You are surrounded by rainforest wildlife. The bungalows are quaint and comfortable. The food is amazing; especially the morning fruits and juices.

Authenticity & Character
Location
Staff
Our housekeeper had tremendous towel art.
Cleanliness & Comfort
Tenorio Lodge
Bijagua de Upala

Christine is an incredible hostess. Set in the low rainforest, you awaken to the Howler monkeys, Toucans and a host of other amazing birds. And with the family style dining, you make new friends from around the world.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jungle Crocodile Safari
Jungle Crocodile Safari
Monteverde

A fun and memorable experience traveling up and down the Tarcoles River. We saw a few crocodiles and a lot of native birds. This activity includes an trip into a Mangrove forest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Our guide Kevin was excellent. He was extremely knowledgeable about the native plants and animals. On this hike we encountered Monkeys, Sloths, Toucans, Red Eye Frogs, Land Crabs and much more. Make sure to pack your swim suit. The water at Playa Manual Antonio is warm and refreshing.

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

We had a great time with our aipline guides Scott and Ureas. The scenery is amazing, the lines are long and fast and you are left wanting to go again. The Hanging Bridges are a unique experience. Be prepared to have a little bounce in your step as you cross several bridges suspended over the tropical cloud forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

Even though the Arenal Volcano had it's head in the clouds the views from the vistas were breathtaking. Our guide Franklin was the absolute best. His knowledge and passion for the area was infectious. It was a great learning experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Canyoning Adventure
Arenal Volcano Canyoning Adventure
Arenal/La Fortuna

Wet, Wild & Wonderful. What an incredible experience as you rappel down through a tropical canyon with waterfalls on either side of you. The guides are fun loving, professional, safety conscious and make it a day you won't forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Celeste River and Tenorio National Park Hike
Guided Celeste River and Tenorio National Park Hike
Costa Rica

A very beautiful walk through the rain forest with multiple vistas from which to view the Celeste River and Waterfall. We also had a lot of fun with our driver Fernando and our guide Wilton. They really added a touch of Pura Vida to our day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Mary & Garritt,

Thanks for your kind words.
I am so happy to read that your experience in the tropics was terrific.

Looks like you had a lot of fun and met a lot of people.

I am going to send your good review to all the guides!

Sunny regards from Costa Rica!
Olman

Overall not as good as expected
Costa Rica | Feb 4 - Feb 11, 2023

Leonid
Leonid N.
Lynn, MA | Reviewed on Feb 18, 2023
The great: rafting trip
The good: Hotel in San Jose; The pick -up
The marginal: everything else
Especially frustrating was that nobody talked with us the history, culture and traditions of Costa Rica. So we spend a week and learned nothing except for reading in Wikipedia Read more

The great: rafting trip
The good: Hotel in San Jose; The pick -up
The marginal: everything else

Especially frustrating was that nobody talked with us the history, culture and traditions of Costa Rica. So we spend a week and learned nothing except for reading in Wikipedia

Hotel Reviews
Hotel Wagelia Turrialba
Turrialba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Nido del Tigre Camping
Linda Vista
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrazas del Caribe
Puerto Viejo de Talamanca
Authenticity & Character
Location
Staff
Everything
Cleanliness & Comfort
Crowne Plaza San José La Sabana
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Irazu Volcano Tour
Irazu Volcano Tour
San José
Quality of Experience
Guides, Drivers and Staff
There was no guide just driver
Transport
Overnight White-water Rafting  into the campsite, meals included,
Overnight White-water Rafting into the campsite, meals included,
Río Pacuare
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight White-water Rafting  Out of the Campsite
Overnight White-water Rafting Out of the Campsite
Río Pacuare
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 02, 2023

Hi Leonid,

Thank you for the information shared with us about your trip.

I am sorry to hear that you didn't receive as much information as you might be expected from some of the guides about the local history, culture and traditions, if we have known in advance that you were really interested in this, we would recommend different activities in some areas so you could know a little bit more about our traditions.

Fortunately, it looks like despite this, you enjoyed the trip that we organized for you and your friends.

Best regards,
Randall

Loved Costa Rica
Costa Rica | Jan 27 - Feb 10, 2023

J
Jessica M.
Canada | Reviewed on Feb 17, 2023

We had a wonderful trip to Costa Rica thanks to Olman! Our itinerary was just the right mix of adventure days and relaxing days. The hotels and activities he suggested were perfect for us, and it was so nice to have all our transportation arranged. Highlights were ziplining in the cloud forest at Monteverde, sunset catamaran in Tamarindo, and staying at the Tabacon hot spring at Arenal.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 17, 2023

Hello Jessica,

Thanks a lot for your kind words.
I am so happy to know that your family had a great in the tropics, looks like you enjoyed each destination you visited.

I hope this won't be your last experience exploring the tropics!

Best,
Olman

Pros: Service and convenience was great. Sim...
Costa Rica | Jan 28 - Feb 10, 2023

J
James B.
Seattle, WA | Reviewed on Feb 17, 2023
Pros: Service and convenience was great. Simplified the process of planning enabling a relatively last minute vacation (2wks notice) without the planning stress. Curated options for hotels and activities to simplify. Responsive to chat messages. All the tours and transfers and hotels showed up on time. Cons: Price points of hotels, activities, and travel agent services ($320 that they tell you at the end) were high vs. booking oneself. Guessing 10-20pct more expensive on my 2wk trip. ... Read more

Pros: Service and convenience was great. Simplified the process of planning enabling a relatively last minute vacation (2wks notice) without the planning stress. Curated options for hotels and activities to simplify. Responsive to chat messages. All the tours and transfers and hotels showed up on time.

Cons: Price points of hotels, activities, and travel agent services ($320 that they tell you at the end) were high vs. booking oneself. Guessing 10-20pct more expensive on my 2wk trip. I'm price sensitive so if planning with more notice, would book myself and save the money.

Hotel Reviews
Fonda Vela Hotel
Monteverde

Old hotel being renovated. Working through kinks as of writing; would recommend trying somewhere else for the price. Location is also less walkable than most in Monteverde.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mountain Paradise
Fortuna

Had a great experience especially bird watching across the property including from our porch.

Activity Review
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

One of the most authentic feeling activities from our trip. Junior has his own (with his business partner and wife) small farm and showed us around. Felt less commercial than the other coffee options in the area, which was nice. Price was also reasonable. Bring extra money to buy coffee!

Local specialist:

Nuria made booking an expansive trip across 3...
Costa Rica | Feb 8 - Feb 14, 2023

R
Raya I.
San Jose, CA | Reviewed on Feb 15, 2023

Nuria made booking an expansive trip across 3 different areas of Costa Rica very easy. She provided various tour and hotel options and stayed reasonably within the budget we had initially discussed. Overall 10/10 would recommend!

Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Feb 15, 2023

Raya,

Thank you so much for your kind words! It was a total pleasure to help you plan this last minute getaway and I'm so happy you enjoyed it!
I hope your return soon to Costa Rica.

Nuria

The entire 15 day itinerary was absolutely perfect😁
Costa Rica | Jan 29 - Feb 12, 2023

V
Vera S.
Canada | Reviewed on Feb 13, 2023
The entire 15 day itinerary was absolutely perfect for what we wanted to do in CR. Bryan and the rest of the staff at Serendipity Tours deserve kudos for all their hard work and expertise that they showed. Everyone was prompt at answering questions we had and if there were any issues that arose they were dealt with swiftly. The drivers we had were great, arrived on time (usually early) and never made us feel rushed if there was something we wanted to see or do along the route. It was kind... Read more

The entire 15 day itinerary was absolutely perfect for what we wanted to do in CR. Bryan and the rest of the staff at Serendipity Tours deserve kudos for all their hard work and expertise that they showed. Everyone was prompt at answering questions we had and if there were any issues that arose they were dealt with swiftly.

The drivers we had were great, arrived on time (usually early) and never made us feel rushed if there was something we wanted to see or do along the route. It was kind of them to bring water for us if we needed it during the drive. They truly went out of their way, were super polite and very professional. They really were ALL excellent.

Our many tour guides and tours were exceptional especially for our age group. The tours were varied (cruise, hikes, float and coffee tour and night walk) and educational. They all had such a vast amount of knowledge of the plant and wild life of Costa Rica. They all continue their education by taking courses to keep up their expertise. They were all very well mannered and always arrived on time.

Our accommodations were really nice (except for one).

Hotel Presidente had a beautiful rooftop patio and our room was clean and spacious.

Arenal Manoa and Hot Springs was magical, the view outside our cottage of the volcano, soaking in the hot springs, great wood fired pizza and foot massage by the bubbling river, all such wonderful memories.

Casitas Tenorio was so very special. Being so rustic and tucked in the mountains, we saw many animals and birds from the outdoor terrace while having breakfast. We enjoyed the tour of the farm and the staff was very friendly and helpful. Improvements could be made with the breakfast and the bed linens.

Senda Monteverde Hotel was magnificent. Such a beautiful view from high up on the cliff. We were very well treated, love the free snacks and alcohol in the fridge and the hot water bottles in the bed at night. We were glad we were in NUMBER ONE bungalow. It was very close to the dining room and check in. Many bungalows needed a driver to drive them up to it because of the steepness.

Hotel San Bada was a disappointment unfortunately. The check in experience by a very rude employee was disappointing. There was some error made where instead of 3 nights booked it was 2 nights. The employee was so rude and literally left it up to us to figure it out. Serendipity Tours was very good with resolving the problem. Also, our room had a very moldy, musty smell. We mentioned it to housekeeping and they tried to unsuccessfully resolve it. That smell got into some of our clothes as well. The hotel did not offer to move rooms. I would NOT recommend this hotel. It is in much need of renovation and repair. The elevator floor was broken and the rusty balcony railing needed painting. Having said that, the location is great, very close to the Park. And the rest of the staff was kind and helpful.

Hotel Buena Vista was wonderful and great location. Great staff, amazing breakfast and spectacular view. Our room was really nice and modern, well kept and clean. I would definitely recommend it.

I hope these comments are helpful for future visitors to lovely Costa Rica.

Pura Vida,
Vera and Doug Smith

Hotel Reviews
Hotel Presidente
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casitas Tenorio
Upala, Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Monteverde Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio
Authenticity & Character
Location
Staff
One front desk employee was rude and not helpful at all. The other two front desk staff were helpful and courteous. The cleaning staff was very good.
Cleanliness & Comfort
The room had a smell that seem to be difficult to resolve. However the room was clean.
Buena Vista Chic Hotel
Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Peñas Blancas River Nature Float (La Fortuna area)
Peñas Blancas River Nature Float (La Fortuna area)
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Very long pick up process
Rio Celeste & Tenorio Volcano Hike
Rio Celeste & Tenorio Volcano Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park
Manuel Antonio National Park
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 13, 2023

Thank you for your valuable feedback, Vera!

We are thrilled that your personalized travel plan has been a nice experience. It was a pleasure to work with you!

Thank you for your detailed review and constructive feedback! We will share your comments with all partners involved.

I will be happy to assist you if you like to plan a second visit to our small but beautiful country :)

Pura Vida,
Bryan

Kimkim is an Absolutely a highly recommend Travel Company
Costa Rica | Feb 1 - Feb 12, 2023

L
Linda M.
Canada | Reviewed on Feb 13, 2023

Charlotte did an amazing job building an itinerary of all the places and tours we were interested in doing. We added and changed ideas a couple times and came up with a fantastic trip.
Every transfer, hotel, and tour, went exactly as planned. We had absolutely no issues or problems occur.
I would not hesitate to highly recommend using KimKim. We were more than happy with how our trip went.

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Feb 23, 2023

Thank you for your review, Linda!
I am glad everything worked out so well for you. We hope you’ll be back soon.

Take care,
Charlotte

All of the tours and transportation that she ...
Costa Rica | Jan 29 - Feb 7, 2023

K
Kristen L.
Henderson, NV | Reviewed on Feb 10, 2023
All of the tours and transportation that she scheduled were prompt and knowledgeable about the area Read more

All of the tours and transportation that she scheduled were prompt and knowledgeable about the area

Activity Reviews
Private: Full-Day Guided Birdwatching
Private: Full-Day Guided Birdwatching
Monteverde

Our guide was amazing! Took his time and helped us see some amazing wildlife! He used our phones and spotting scope to get beautiful pictures

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: Carara National Park Guided Tour
Private: Carara National Park Guided Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Arsenal manoa was exceptional! Great food gre...
Costa Rica | Feb 2 - Feb 9, 2023

S
susan j.
Narragansett, RI | Reviewed on Feb 10, 2023
Arsenal manoa was exceptional! Great food great atmosphere!all the staff were excellent the guides for trips were all outstanding : Franklin for the waterfall: Justin for the coffee chocolate tour, Winston for arenas
Volcano and Warner for kayaking and snorkeling. It was an excellent trip the transportation was great as well
Read more

Arsenal manoa was exceptional! Great food great atmosphere!all the staff were excellent the guides for trips were all outstanding : Franklin for the waterfall: Justin for the coffee chocolate tour, Winston for arenas
Volcano and Warner for kayaking and snorkeling. It was an excellent trip the transportation was great as well

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
The grounds the hot springs
Location
Town transport
Staff
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Espadilla Gardens Hotel
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Not food
Guides, Drivers and Staff
Transport
Guided Hanging Bridges Hike
Guided Hanging Bridges Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 10, 2023

Hi Susan,
I hope you are well.
Thanks for this nice review, I was more than glad to assist you, and it is great to know you had a great time here.
I hope you could visit Costa Rica in the future. :)
Best regards,
Yuliana

The whole experience was wonder and perfectly...
Costa Rica | Jan 27 - Feb 2, 2023

T
ted m.
Canada | Reviewed on Feb 09, 2023
The whole experience was wonder and perfectly planned. Not a single issue for the entry week of multiple excursions, shuttles, and hotel. Great recommendations on hotel and excursions. We looked it. Thanks Yuliana Read more

The whole experience was wonder and perfectly planned. Not a single issue for the entry week of multiple excursions, shuttles, and hotel. Great recommendations on hotel and excursions. We looked it. Thanks Yuliana

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna
Authenticity & Character
Huge property with walking trails, thermal bath, and nice casita’s as your room.
Location
Little to far from town to walk.
Staff
Very friendly and helpful
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

Modern, clean, and great location

Authenticity & Character
Location
Many restaurants within short walking distance , as well as centre town
Staff
Very friendly and helpful
Cleanliness & Comfort
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 10, 2023

Hi Ted,
I hope you are well.
Thanks for taking your time and leaving us this beautiful review, it was very nice assisting you during this time.
It is great to know you had a good time here, and that you enjoy the whole trip.
Thanks for the pictures, they are amazing.
I hope you could visit Costa Rica in the future and could explore different areas.
Best regards from Costa Rica.
Yuliana

Everything was so amazing. The tours and the ...
Costa Rica | Feb 1 - Feb 5, 2023

DIANA
DIANA T.
Grosse Pointe Woods, MI | Reviewed on Feb 09, 2023
Everything was so amazing. The tours and the hotel just perfect. Everything was easy and well taken care of. Anytime I had a question it was responded to. Read more

Everything was so amazing. The tours and the hotel just perfect. Everything was easy and well taken care of. Anytime I had a question it was responded to.

Hotel Review
Hotel Playa Espadilla
Manuel Antonio

I loved it here. So close to the national park and beach. It is surrounded by the park so you hear all the beautiful sounds of nature. The grounds are manicured beautifully and the staff is so nice. The food for all meals was great too. Would definitely stay here again.

Authenticity & Character
Beautiful grounds and we saw animals and heard them. Felt like we were staying in the park.
Location
Close to beach and national park
Staff
Nice and helpful
Cleanliness & Comfort
Clean
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 10, 2023

Hello Diana,
I hope you are well.
Thanks for the time to leave us this beautiful review. It is great to know you had a good time here and that you enjoy your stay in this nice hotel.
Maybe you could visit Costa Rica in the future and could enjoy different destinations and live a nice experience in nature.
Kind regards,
Yuliana

14 Day Best of Costa Rica
Costa Rica | Jan 23 - Feb 5, 2023

Cheri
Cheri A.
Simi Valley, CA | Reviewed on Feb 06, 2023
My 14 day Best of Costa Rica trip was amazing. Bryan, Nancy, and Charlotte did a wonderful job of tailoring a mixture of the excursions I wanted with enough relaxing time so as not to be exhausting. Each destination had it's own unique quality and beauty to it. This was my first time doing anything like this, and I was very overly nervous about how it would all come together. The team answered my repeated questions, rapidly, effectively, in person, and kindly. The excursions, transportation,... Read more

My 14 day Best of Costa Rica trip was amazing. Bryan, Nancy, and Charlotte did a wonderful job of tailoring a mixture of the excursions I wanted with enough relaxing time so as not to be exhausting. Each destination had it's own unique quality and beauty to it. This was my first time doing anything like this, and I was very overly nervous about how it would all come together. The team answered my repeated questions, rapidly, effectively, in person, and kindly. The excursions, transportation, and lodging all came through on time and with no problems. KimKim and the team have earned my trust, and I am planning my next adventure with them.

Hotel Reviews
El Faro Beach Hotel
Manuel Antonio

The view is gorgeous and the best part of the hotel. It is on a steep hill, if someone is not able to walk well, but you can request a shuttle ride. All the furnishings were uncomfortable. The bed was hard, there was a cheap sofa facing a wall that only served to put luggage on, no inside chairs, and patio chairs also uncomfortable. Pool lounges uncomfortable too.

Authenticity & Character
it should be more homey. is uncomfortable and cold
Location
it is close to manuel antonio
Staff
didn't really interact with the staff
Cleanliness & Comfort
i guess it was clean, but not comfy
Hotel Heliconia
Monteverde

This hotel had the best bed and room setup. The bed was so comfy and fluffy comforter made it so cozy. It was better than other more expensive property beds. There were upholstered chairs by the windows for reading or whatever which other properties didn't have either. We found a trail in back, and saw lots of birds and animals.

Authenticity & Character
Location
It was just a bit far to walk to town or other eateries. We did eat at the restaurant and they had a good home made tomato pasta sauce with fresh vegetables from their garden
Staff
very friendly and helpful, and they were there day and night it seemed.
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

This property was gorgeous and we had a stunning view of the volcano. You had your own cabana, so it was very private and seemed like there wasn't other guests. The breakfast buffet had everything and overlooked a small pond with lots of wildlife. There were also sloths in the trees. We did take advantage of both pools and the termales. The bed wasn't as comfy as Hotel Heliconia was probably the only critique.

Authenticity & Character
the ground were gorgeous. reminded us of Hawaii
Location
view of arenal from the patio
Staff
Cleanliness & Comfort
Tenorio Lodge
Bijagua de Upala

I loved that the owner had a bird feeder in front which attracted so many kinds of exotic birds, and some squirrels too. It was great viewing and photo ops. The room had gorgeous floor to ceiling windows, but you didn't get much of a view because of the height of the vegetation. It did make it private. You had to go to the restaurant deck to get the view of the volcano. It was very nice relaxing on this deck. The canvas chairs that went with with the small table by the windows were too low for the table, and uncomfortable. There was a sofa which was good, but no good reading lighting to read in it. The water never was very warm. The grounds were very pretty, and it was quiet. It is a bit remote, so we made a stop at a market for some things before stopping. There is a walking trail to an observation deck over a pond, which was dense with foliage where we saw howler monkeys and birds.

Authenticity & Character
Location
was just a bit far out, which was both good for serenity, but left no other options for eating
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

The location of our room was across the street from the oceanfront, which although not on the beach, was still convenient. I liked the grass beachfront, as it was breezy/windy and there was sand blowing. With the grass you didn't get sandblown. I did prefer the more sandy beach at the near Playa Langosta, however as I said, the grass here was a plus. And Playa Langosta was not too far to walk if you wanted to enjoy that Our room was in a multi level/unit building near the auto entrance and at the beginning of the passage. We got a lot of noise with people passing by, especially on Saturday when they are drunk and really loud. And at night, when the auto arm was raised, you got beep beep beep up, then the same down. We did not get good sleep here. The room had a nice patio oriented toward the pool, which although not the beach, was still nice. The breakfast buffet was really good. There are plenty of stores and eateries close. I would actually rate this hotel a 3 1/2 due to the noise and close proximity to neighbors.

Authenticity & Character
a big multi unit building if you're not right on the beach
Location
i would've preferred ocean front, and not having to cross the street. however, i was on a budget and the beachfront was probably more money.
Staff
didn't interact much with staff
Cleanliness & Comfort
be sure to get your room at the end of the aisle so you don't get a parade of people going by and can't her the auto arm
Activity Reviews
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

I got to be like Lifestyles of the Rich and Famous for an afternoon. The catamaran was amazing, the largest of any other tour company out there. Got to see the coastline, and lots of dolphins, and nesting habitats on the small isles. We didn't end up snorkeling, as there was a red sea so visibility was reduced. We also didn't jump from the boat to the water, due to our age. The young people really enjoyed that. The dinner provided was very good and ample. There was also fruit prior. And you got 4 drinks per person, which we didn't even use all of. The beautiful sunset was a perfect ending. What I didn't like was that the music was deafening. You could hardly speak with the person you came with. The music selection was good, but just too loud. I also didn't like that the transportation bus made many stops to pick up other guests, understandable, but then we all had to disembark at the Boat Headquarters in town to receive our bracelets for the tour. This was inconvenient and time consuming when we were all amped to start our experience. The driver had all our names, so why wasn't it possible for him to go in and collect our bracelets and give them to us, and we're on our way. That is my suggestion for your team for the future.

Quality of Experience
same as above
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

I was really impressed with our guide for pointing out not only the obvious sloths, monkeys, but the flora and minuscule creatures that one would overlook. The guide was so adept at not only finding the wildlife, but getting the perfect photo and video for you. We did see many sloths, white faced monkeys, howler monkeys, and an endangered squirrel monkeys which was a rare treat. The tour ends on a beautiful beach where you can swim or relax away from the public beaches.

Quality of Experience
everything mentioned
Guides, Drivers and Staff
We had one small glitch. We were told the tour office was right outside the park. That's not exactly correctly. It's on a small side street on the left. Once there our names weren't in the computer and our guide wasn't there. However, shortly he showed up, and he was amazing, the best of them all
Children's Eternal Rainforest Night Walk
Children's Eternal Rainforest Night Walk
Monteverde

This walk was fun in that you are on trails in the night with your flashlight, provided by them, seeking out creatures of the night. It reminded me of being a kid. We mostly located species of birds roosting for the night, and it gave you the opportunity to see them pretty close up as they didn't fly off. It was interactive for the group (small) to participate in locating items of interest too. The tour begins with a beautiful sunset of the area that the children helped save before setting off on your adventure.

Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

The jungle is so lush and beautiful Spent so much time just looking at everything. The bridges were a lot of fun swaying with the wind, as well as providing a view from higher up. The sloth sanctuary exhibit at the end provided up close viewing of these animals which was fascinating, and the guide was knowledgeable. There was also a butterfly exhibit and a reptile after, both enjoyable and less crowded than the sloths.

Quality of Experience
Guides, Drivers and Staff
Transport
Group Surf Lessons at Tamarindo Beach
Group Surf Lessons at Tamarindo Beach
Tamarindo

I had such a fun time with this. The lesson was actually at Langosta Beach, not Tamarindo, which is a short ways away. This worked out fine as the beach is sandier and better for beginners. It turned out I was the only one in the group, so it was really a private lesson. I was able to get up my first try, and I am 68 years old. What a kick. The instructor guides you out on the board, then pushes you onto a wave, so it is not too difficult. Staying up is the harder part. The water was warm and shallow, and it was aslo a great respite from the heat.

Quality of Experience
Guides, Drivers and Staff
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a not to hard hike along the beautiful blue river culminating with the gorgeous blue waterfall. Our guide was very knowledgeable with the explanation and geography which makes this color occur. A bonus was the giant tapir which made an appearance.

Quality of Experience
Guides, Drivers and Staff
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

The hike was not too difficult, and it had 3 levels of difficulty to choose. I chose the longest route, and it was still a pleasant hike although it rained and we didn't have a view of the volcano or lake.

Guided Nature Walk in Danaus Eco-Center
Guided Nature Walk in Danaus Eco-Center
Arenal/La Fortuna
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

The warm water felt great as it was intermittent rain so was good to submerge in warm water. The water fall area was great on the back. The included dinner was very good.

Río Peñas Blancas Safari Float
Río Peñas Blancas Safari Float
Arenal/La Fortuna

It was relaxing going down the river and spotting the wildlife, but adventurous enough not to be boring. You are in a raft and do have to paddle in parts, so you got some exercise too. You do spot animals, but you are traveling down a river, so you don't get as great watch as if you were still. I didn't know about the chocolate presentation after, and thought it would be boring, but it wasn't. And the chocolate was delicious.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 06, 2023

Thank you for your valuable feedback, Cheri,

We were thrilled to read your glowing review. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.

We’d love to hear from you again! Costa Rica has a lot of nice places to explore.

Pura Vida!
Bryan Leon,
Serendipity Adventures

Amazing Costa Rica!
Costa Rica | Jan 30 - Feb 5, 2023

M
Margaret P.
Owasso, OK | Reviewed on Feb 06, 2023
We thoroughly enjoyed our time in Costa Rica and are grateful for the planning by KimKim. We had a 3 hour tour of Hanging Bridges and it was fantastic! Loved it! We learned so much and would've missed so much had we walked through by ourselves. Then they recommended the Arenal Whitewater rafting and that was amazing! My husband said it was his favorite thing in Costa Rica. Thank you for your help and especially for Hanging Bridges tour!! Read more

We thoroughly enjoyed our time in Costa Rica and are grateful for the planning by KimKim. We had a 3 hour tour of Hanging Bridges and it was fantastic! Loved it! We learned so much and would've missed so much had we walked through by ourselves. Then they recommended the Arenal Whitewater rafting and that was amazing! My husband said it was his favorite thing in Costa Rica. Thank you for your help and especially for Hanging Bridges tour!!

Activity Review
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Fantastic guide! Learned so much!! Beautiful!!!

Quality of Experience
Guides, Drivers and Staff
Guide, Cindy, at Bridges was knowledgeable and friendly. Excellent!
Local specialist:

My first review did not go through. I did pr...
Costa Rica | Jan 17 - Jan 30, 2023

B
Bill B.
Canada | Reviewed on Feb 06, 2023

My first review did not go through. I did provide a review to Yuliana noting that everything was as represented, no surprises and all is good. KimKim, Amazilia, Yuliana, all transportation and excursions were excellent.

Contact Yuliana for my review.
Thanks
Bill Bennnett

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 07, 2023

Hi Bill,
I hope you are well.
Thanks for your message and the time to leave us this beautiful review.
I was glad to assist you during this time and was so amazing that you were very interested from the beginning of this trip. I hope you had a good time here.
Best regards from Costa Rica.
Best,
Yuliana

Serendipity Adventures organized a fantastic,...
Costa Rica | Jan 18 - Jan 30, 2023

Bradley
Bradley C.
Savage, MN | Reviewed on Feb 05, 2023
Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly. Sergio suggested we start in San José, hike at Arenal Volcano and... Read more

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and La Fortuna Waterfall, cross hanging bridges in the rain forest, raft the Peňas Blancas River, boat across Lake Arenal, hike and ride a sky tram in Saint Elena Cloud Forest, tour Don Juan coffee plantation, enjoy abundant nature and dazzling beaches in Manuel Antonio Parque, and wrap up with a sunset catamaran cruise in the Pacific. Our guides knew their fauna and flora, pointing out animals and plants we never would have noticed on our own. Andres, our Endemic Bird guide at Manuel Antonio, an ornithologist and botanist, topped them all. Bryan and Abner at the river rafting excursion were knowledgeable and great fun.

Our hotels in San José, Fortuna, Monteverde, and Manuel Antonio were clean, comfortable, roomy, and exceeded expectations. Our private transfers to each city and back to SJO went without a hitch. Courteous drivers. Clean, comfortable vehicles with sufficient space for luggage and relaxing on three- to four-hour drives. Turns out, being transferred cost less than renting a sufficient vehicle — and leaving the driving to Hugo, Marvin, and Wendell removed all stresses over navigation and poor roads.

An ice storm in Dallas nixed our flight home on the last day. Though there work for us was done, Charlotte replied promptly to my What’s App request for help securing a room near SJO. Glad she stepped up and made that aspect of our delays smooth. Pura vida.

All in all, we would use Serendipity again and are highly satisfied with the planning process, cost and value, and the outcome of our first trip to Costa Rica. Thank you, Sergio and the Serendipity team, for helping us enjoy a worry-free, memorable vacation.

Hotel Reviews
Hotel Presidente
San José

We enjoyed our stay. The rooftop restaurant view. Delicious breakfasts and rich, strong coffee. Attentive, courteous staff. Good location for walking to museums, parks, and desired site. Clean, comfortable, spacious room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

We loved staying in the villa. Quiet location with superb view of flora and fauna. Timely shuttle service to/from the common areas. Enjoyed the many pools and water slide. Las Palmas wait staff took good care of us in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde

What a view! We stayed on the second floor, overlooking the valley and town. Spectacular sunsets. Mileydi was especially kind and helpful to us. Tasty lunch and dinners at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Great location next to Manuel Antonio Parque and a short stroll to the beach. Attentive staff at check-in and helpful to us throughout our stay. Enjoyed the main and sixth floor pools, plus the view of the Pacific from the rooftop eating area. Clean, comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
TreeTram & Hanging Bridges Adventure
TreeTram & Hanging Bridges Adventure
Monteverde

Chris (sp?) pointed out so many birds, insects, and plants. The hanging bridges afforded spectacular views. Enjoyed the tram and climbing the observation tower.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Christian knew his stuff and pointed out flora and fauna we never would have noticed. He seemed to spend a lot of time looking at his cellphone during our lava flows walk. Would have appreciated more commentary during that.
Transport
We appreciate the driver stopping at a store so we could get things we needed.
Enjoy the Thermal Hotsprings at your hotel
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

Loved the different pools with varied temperatures. Exciting water slide.

Quality of Experience
Guides, Drivers and Staff
Transport
Timely shuttles to/from villa. We never waited long.
Nature Safari Float and Tortilla Making
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Bryan and Abner made this trip fun. We enjoyed conversing with them on the rides to and from our hotel, floating down the river, and at the cacao presentation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

Absolutely breathtaking.

Quality of Experience
Guides, Drivers and Staff
Dani did a great job guiding us.
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Loved the in-depth explanations of coffee growing, harvesting, roasting, and characteristics. Enjoyed the sugar cane and cacao presentations tastings.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Lucky we that Andres guided us. What a lively, intense, patient, thoughtful encyclopedia of knowledge and wisdom he proved to be. Enjoyed the trails and beaches after our tour.

Quality of Experience
Guides, Drivers and Staff
Sunset Catamaran Sailing Tour
Sunset Catamaran Sailing Tour
Costa Rica

A relaxing way to conclude our Costa Rica trip. Tasty fish dinner. Surprised that you offered four drinks per passenger, and they were kind of strong.

Quality of Experience
Guides, Drivers and Staff
Transport
Inefficient process. We'd prepaid. Some on bus hadn't. Everyone needed to check-in at office, reboard bus, and drive to marina. Seems like the drivers could know who was prepaid, wristband them, and streamline the payment/check-in routine.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 21, 2023

Hi Brad! It's great to hear that we were able to organize a fantastic and memorable trip for you! It's also fantastic that you were able to enjoy a worry-free and memorable vacation thanks to the efforts of the team. Thank you for sharing your feedback. Pura Vida!

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