Kimkim Trip Reviews for Costa Rica

Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point. They listen to my requirements and provided the perfect itinerary. All excursion and guides were excellent and our most memorable sites were, 3 volcanos(La Poas, Arenal and Rincon de la Vieja; 7 waterfalls (loved the La Paz Waterfall Gardens and Oropendola - were we were able to swim next to the falls). The view of all the fauna and flowers that Costa Rica has, make you think that you are in paradise. All 3 hotels had great service and supported us in every need( Country Inn & Suites by Radison San Jose; Arenal Spring Resort & Spa(spa services were amazing); and Hotel Hacienda Guachepelin(great location within the Rincon de la Vieja Park). We loved our hot springs within the Hacienda Orosi. We made changes within our trip to add excursions and Veronica worked out the details for us, we loved her.

Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were were in good hands if we needed it. Alex, our driver in Costa Rica, was a wealth of knowledge about flora and fauna all over the country and shared numerous stories with us while we drove from one destination to another. It made the longer drives so much more enjoyable and we learned about Costa Rica from a true native. Kenneth was our guide in Arenal and spotted flora and fauna in trees we would have never seen on our own, and he guided us over hanging bridges and to beautiful waterfalls. Roger was another awesome naturalist who led us around Manuel Antonio and helped us take some beautiful photos of hummingbirds, lizards and sloths!

Planning our trip through KimKim was great! The local specialist we worked with was easily available to answer questions and help build our itinerary. Once we were in CR everything went very smoothly and our specialist was quick to respond with any questions that came up while we were in our trip. We have used travel agents before and the KimKim team provides an excellent level of customer service and expertise in planning. Our local guide Melany in La Fortuna was so knowledge on all of the local animals and ecology we learned so much on our tour that we would never have noticed on our own. Every single guide, driver , concierge etc was so helpful and kind and so happy to teach us about thier beautiful country! I would highly recommend staying at paradise springs hotel in La fortuna , the hot springs are a great way to relax after a long day of hiking and it is very easy to get a taxi to the “downtown” area for dinner and drinks. While in Monteverde we stayed at the hotel heliconia which had absolutely stunning views of the mountains and sunsets , this hotel does not have AC however it gets very cool at night and we did not find it to be uncomfortable. This hotel is also a very easy taxi drive away from the “downtown” area which was very fun to explore! Our final stop in Quepos , Manuel Antonio we stayed at the tulemar resort which was phenomenal! A perfect relaxing end to our vacation on an absolutely beautiful property where we saw, monkeys, sloths and macaws up close! Overall this trip was wonderful and made even more enjoyable having the peace of mind that everything was so well planned out and organized by the team at KimKim

Hotel Review

Hampton by Hilton San José Airport

Alajuela

Very convenient and close to the airport , easy to locate shuttle out of terminal. Clean and a nice selection at breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

TreeTram, Hanging Bridges & Zipline Adventure

Monteverde

The zip lining portion was a great time! All of the staff made sure we had a great time while also taking safety very seriously! If you want a nice extra adrenaline jump at the end definitely try the “death drop” at the end! On the hanging bridges tour our guide Andres was wonderful and took to much time to help us spot some amazing wildlife!

Quality of Experience

Guides, Drivers and Staff

Transport

Río Balsa Whitewater Rafting Adventure

Arenal/La Fortuna

So much fun! The rafting guides were a great time while also ensuring that everyone was safe! The meal provided after our rafting was one of the best meals we had on the trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Río Celeste & Tenorio Volcano Rainforest Hike with Lunch

Arenal/La Fortuna

An amazing hike with views you will not find anywhere else in the world! Our guide Melany was amazing and very knowledgable

Quality of Experience

Food

Guides, Drivers and Staff

Transport

2 Weeks in April

The best guides were Chris in Guanacaste and Marianos in La Fortuna (swimming in the waterfall was highlight for me) also the night hike in Monteverde, but I forget his name. Least interesting hike was the Arsenal volcano hike.

The hotels in Monteverde, La Fortuna and Tamarindo were the best. Food at La Fortuna was excellent (deserts were 1 Michelin star! Breakfast buffet was the best too).

Loved the cottage (hot water bottles!), food and local hike in Monteverde (roasted garlic soup and the local limoncello was brought by bartender without even asking for it). Staff was especially great there.

Loved the pool (!) and the food in Tamarindo - sunset happy hour on the beach was fantastic.

Guanacaste was OK and unpretentious, but food options were limited. Back porch listening to all the birds was exceptional.

The hotel in Papagayo was the worst — room door to the outside didn’t close well, even after we got it repaired. Hot tub wouldn’t hold water, AC just didn’t really work and made a loud noise. Food was mediocre. Pool was tiny. Water stopped working one morning. Snorkeling tour was great although the fish weren’t that interesting. The footprint of the hotel was great, but really needs work.

Don Juan coffee and chocolate tour was Jane’s highlight - she called it phenomenal.

All the drivers were great and prompt. Roads were terrible and many under construction — 4 hours from Monteverde to Tamarindo. Tourist dollars would be well spent to improve them going to the parks.

We tried tipping everyone who gave us excellent service, but kept running out of small bills. Would highly suggest you recommend getting them before you leave. Most hotels could break a $20, but not all. All the staff at all facilities were great.

Hope this is helpful — I’m trying to be honest. We would have paid more to stay at a better place in Papagayo — maybe the Andaz? Also the heat was just a bit much for us San Franciscans. Could have used some more fog! ;-) Next time the Caribbean side?

Hotel Reviews

Cala Luna Boutique Hotel & Villas

Guanacaste

We really liked the Cala Luna Boutique Hotel in Tamarindo. The pool was great, the food was awesome, and it had a nice, relaxed vibe. We enjoyed watching the sunset over the beach and walking into town along the beach. This might have been our favorite hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bosque del Mar

Playa Hermosa

The Hotel Bosque del Mar in Gulf of Papagayo wasn't the best ending to our trip. The food was a little worse than mediocre, and we had some technical problems with our room. However, we were able to walk up and down the beach and find nice little restaurants, so we had some alternatives to the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

My wife especially loved the dessert at the restaurant in Arenal. The breakfast and meals were generally pretty good, and she thinks they were close to Michelin star quality. The guided hike in the Arenal Volcano Park was a bit steep and not as nice as some of the other hikes, but overall, we had a good time at this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Hacienda Guachipelín

Liberia

We had a really good guide in Rincon de la Vieja. Chris, a naturalist, took us on a nice long tour. He even had bird calls on his phone! Overall, we enjoyed our stay at this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Senda Monteverde Hotel

Monteverde

Hotel Senda was amazing - the staff was awesome, and they even provided a heater and hot water bottles in the bed! The cloud forest guided hike and the night walk were both great, and our guide for the night walk was especially knowledgeable. There's a nice national park near the hotel with beautiful old strangler fig trees. We didn't go into town because it was quite steep, but we loved our stay at this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Coffee & Chocolate Tour

Costa Rica

This was a highlight of our trip. We had a great guide, and we got to make our own chocolate bars and drink roasted coffee. We would highly recommend this tour, as it was well-done and enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Snorkel & Sailing Tour

Gulf of Papagayo

The snorkeling experience was good but not great. We enjoyed being out on the water, and the crew was great, but we didn't see as many fish as we had hoped. The spiky sea creatures were a bit intimidating, and the snorkeling spot wasn't as crowded as we expected. However, overall, it was a fun experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Eternal Rainforest Night Walk

Monteverde

The night walk was a highlight of our trip. Our guide was very knowledgeable and showed us some cool stuff. We appreciated being on our own during the walk and exploring the nighttime forest.

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Guided Hike

Monteverde

The cloud forest guided hike was good, although it was a bit crowded. We enjoyed being in the cloud forest and exploring the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Costa Rica was amazing. The Kimkim team was awesome in helping us to plan and arrange our trip and activities. We cancelled one of our activites to relax at a spa instead. Jessica took care of the cancellation and issued a refund that day! The hotel Casa Luna in La Fortuna was beautiful with a natural creek running through it. The staff were very helpful and our rooms were great. The food was good but we also enjoyed venturing into town for more local cuisine. We would definitely return! After hiking to waterfalls, nature walks, hot springs and ziplining we headed to Manuel Antonio to experience the beauty of the National Park. The hotel Plaza Yara was beautiful and the staff were kind and accommodating. Always ready to help with taxies and directions. All of the guides were informative and their knowledge was very educational. Costa Rica is all about conservation and preserving their wildlife habitats. We loved this trip and the experience of a lifetime! Thank you Kimkim!

Hotel Reviews

Hotel Plaza Yara

Puntarenas

Authenticity & Character

Location

On a dangerous road so you need to take a taxi everywhere

Staff

Cleanliness & Comfort

Casa Luna Hotel & Spa

La Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

This is a beautiful national park as is everything in Costa Rica. The guide was great. However, the tour felt a little long (maybe because it was so hot and humid) and we found that we saw more monkeys and sloths outside of the parks.

Quality of Experience

Guides, Drivers and Staff

Transport

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

Highlight of the trip! Beautiful, exciting and would definitely recommend this!!

Quality of Experience

Guides, Drivers and Staff

Transport

EcoTermales Hot Springs Experience with Meal

Arenal/La Fortuna

This was amazing and should be required for Costa Rica. Beautiful!

Food

Guides, Drivers and Staff

Transport

Proyecto Asis Wildlife Rehabilitation Center Visit

Arenal/La Fortuna

This was a lot of information about rescued animals, mostly birds. The guide was great but we were hoping to see some sloths which were not there.

Quality of Experience

Guides, Drivers and Staff

Transport

Río Celeste & Tenorio Volcano Rainforest Hike with Lunch

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boating in Caño Negro Wildlife Refuge

Arenal/La Fortuna

The guide was great but the trip a little long and would like to have seen more wildlife.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic trip to Costa Rica that was made easy through Kim Kim.
We loved our three hotels and our transport between locations was seamless.
We are not in the habit of pre-booking tours, but really enjoyed all the tours selected.
I wouldn’t hesitate to use Kim Kim again!

Hotel Reviews

Hotel Bosque del Mar

Playa Hermosa

A nice hotel in an excellent beach location. Helpful staff and nice rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ficus Sunset Suites

Monteverde

Stunning views, beautiful gardens and an excellent breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

A beautiful hotel with fantastic views of the volcano. Friendly staff who went out of their way to ensure we were enjoying our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanging Bridges and La Fortuna Waterfall Guided Hike

Arenal/La Fortuna

An enjoyable trip with our guide Mariano. Beautiful scenery, a swim and great lunch. Mariano was knowledgeable, good company and flexible. Would definitely recommend.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cloud Forest Reserve Hike

Monteverde

A great experience with our guide Bernie. I would definitely recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Boat tour to Las Catalinas Islands

Costa Rica

A fantastic day out. An excellent tour guide, delicious lunch, great snorkeling and wildlife and plenty of drinks available!

Quality of Experience

Guides, Drivers and Staff

Transport

Our family of 4, including two kids, aged 9 and 11, just had a wonderful trip to Costa Rica with kimkim doing much of the heavy lifting in terms of planning. Highlights would be our day spent at Rincon de la Vieja's adventure park, Hacienda Guachipelin as well as a hike to El Tigre Waterfall near Monteverde, which was not booked with kimkim.

kimkim pros: Overall, it was easy to review different activities and hotels prior to booking via the kimkim website, which made the stress of planning a vacation much less. Communication was easy with Jessica via the kimkim website. Having activities booked ahead limited time scrambling trying to book activities when we arrived. Almost every activity that we booked through kimkim was high quality with an excellent guide with only one or two exceptions.

kimkim cons: The variety of activities and hotels that kimkim offers on their website are not exhaustive and we realized once we arrived that there were better options available in many cases. No special attention paid to flight arrival times or transfer arrival times relative to hotel check in times. You do pay a premium for having a laid out itinerary before you go-we realized that had we booked the activities independently from kimkim, the cost would have been about half, in general.

Overall, we would recommend kimkim's services. Having a laid out itinerary prior to arriving decreased the stress and increased the amount we were able to see and do on our 2 weeks vacation. Unfortunately, you pay a bit more of a premium for this peace of mind but it was a positive experience.

Day 1: We arrived to Liberia at 0600 and drove 1.5 hrs to Blue River Resort via CR Ride. The driver was excellent. Feedback for kimkim would be to pay special attention to the flight arrival time and hotel check in. We arrived at our hotel at 9 am after an overnight flight and check in for the hotel was not until 2 pm.
Blue River Resort is a beautiful destination off the beaten path. Cabins are basic but comfortable. Restaurant on site was ok. It is close to Rincon de la Vieja but it's on the north side of the volcano and to get to the activities at the adventure park, it's a 1.5 hr drive around the volcano to the National Park. Not the location we were expecting and we would not recommend this hotel for anyone that is planning to spend time going over to do activities in Rincon de la Vieja National Park.

Day 2: Day at Rincon de la Vieja National Park. Big highlight for our family. We were expecting a 2.25 mile hike and a hot springs visit but when we arrived, we were informed that we had a full day planned- ziplining, horseback riding and tubing down the rio Colorado. Although it was a surprise, we agreed and had a great time. These were large group activities. Ziplining included 9 cables over beautiful canyons, a Tarzan swing and an option to rappel and climb at one point. There is an option to do the zip lining tandem with your kids, if needed. After a short 5 minute break, we walked down to the stable and hopped on a horse for a 45 min trail ride, which the kids really enjoyed. The tubing, which was a short 5 min drive to the starting point in the rio Colorado, was so fun! There were some small rapids and some slower sections and we managed to see a white faced monkey and lots of little creatures, like frogs and spiders along the way. Overall, the guides at Hacienda Guachipelin were excellent throughout the day. Unfortunately, because we were not expecting a water activity, we were not prepared to get our hiking shoes wet, but shoes are mandatory during the tubing. We ended the adventure day with the Rio Negro hot springs. The hot springs boasted "mud baths" but seemed to only be mud mixed in a 5 gallon pail and handed out in bowls to be rubbed all over our bodies.

Day 3: We were set to head back to Rincon de la Vieja National Park for a self guided hike that was planned via kimkim but with the drive being so long around the volcano and it being a 3 hour detour to our next destination, we opted to forego this activity. In our opinion, a local specialist planning the trip should have foreseen both the poor location of the hotel in relation to the activities planned as well as the major detour this day of hiking would have been, knowing our next destination. Instead, our driver picked us up from the hotel and we headed towards La Fortuna. On the way, our driver suggested we go to Rio Celeste for a 4 km hike to a waterfall. We paid $38 US for entry to the park. It took us about 2.5 hrs there and back. There were multiple flights of stairs down to the waterfall then onto a lagoon where the natural water meets the blue water (from the minerals from the volcano). Challenging hike in parts and some difficult terrain but worth the impromptu stop. The driver with CR Ride was amazing and stayed with our things in the car all day.
Our hotel in La Fortuna was the Country Inn Arenal. This place was in a very convenient location for the respective activities planned during the next few days. Beautiful grounds, swimming pool, breakfast included, walkable to grocery store.

Day 4: Hanging Bridges in Mistico Park and La Fortuna Waterfall with Jacamar Tours. 16 other folks on this tour. We walked 2.5 miles on paths, stopping along the way to look at venomous vipers, a boa, hummingbirds, and other creatures. Our guide, Diego, was super knowledgable but not overly energetic. There were a series of 6 hanging bridges, all various lengths and heights from the ground. They offered amazing views of different layers of the canopy. We then took a 10 min drive over to La Fortuna Waterfall. There are 2 areas to dip in the water. This is a fairly developed area, which comes with high numbers of tourists and guides. Both the kids and the adults in the group enjoyed getting in the water! Next we went to a small farm owned by Jacamar Tours to eat lunch. TIP: Lunch seemed to consistently be served around 2 pm so if you're travelling with kids or you get hangry easily, bring some snacks.

Day 5: Farm Tour with Eco Terra. This was a 3 hour farm tour to a small organic farm that keeps some cows, turkeys, chickens, goats and some rescue animals. The owner grows medicinal plants and restorative trees. We saw ginger, turmeric, taro root, cilantro, oregano, wild and commercial cocoa trees, and the list goes on. They generously allowed us to pick and sample whatever we wanted. Our small group was made up mostly of kids and some energetic adults. The activities of milking a cow, crushing sugar cane and making chocolate were all hands- on activities, which the kids loved! Amazing hospitality and generosity of this farm family. Would 100% recommend this tour.

Day 6: Arenal Volcano Hike and Tabacon Hot Springs with Jacamar Tours. This was a 2.5 km hike loop at the base of the north side of Arenal. Our guide was knowledgable about the history of the eruption of 1968. Total hike took about 2 hours, seeing new growth on the lava rocks along the way. We were then dropped off at Tabacon Hot Springs, which is a resort. We chose how much time we wanted to spend there and were told that someone would come and pick us up later in the day. It was strange knowing that we paid a tour company for a day of guided activities and we were simply dropped off. It poured rain almost the entire time but it was warm and we enjoyed the various hot pools around the site that happened to be in the natural river. Beautiful site, very much set up like a resort. This activity was definitely a crowd pleaser.

Day 7: Safari Float on the Penas Blancas River. 2 hours, 3 miles, float on a small raft. Our guide was knowledgable about the birds and animals found along the river and eager to point out wildlife. We saw a lot of different species of birds, a turtle and some howler monkeys. Boat was uncomfortable for 2 hours, sitting sideways but the family were shared this little adventure with was lovely.
We ended the day with a cooking class at the grounds of Desafio Adventure Company. We made a traditional Casado with Kathy. Kids loved it, it really was a fun experience.

Day 8: Transfer from Arenal to Monteverde via car and boat with Ride CR. The boat ride across Lake Arenal was really amazing and really only available to those traveller who did not rent a car.
Hotel in Monteverde was Los Pinos. This beautiful site with its own small system of hiking trails is a bit out of town and not walkable to anything of note except a small grocery store. It has a full kitchen which was great to make some of our own meals.

Day 9: We did not have any day activities planned via kimkim this day so we booked ourselves a ride to El Tigre Waterfalls. Highlight of the trip. Paid $30US per adult and $20US per kid to do a 8 km hike - "the big hike". Last 3 km was tough uphill but amazing day hike.
We ended the day with a "coffee experience and nighttime nature walk" with Coffee 'n Jungle. This was a weird experience and not one that we would recommend. The owner, Junior, buys most of his beans from other farmers. We learned a small amount about growing coffee, the drying process, and the roasting process. Because Junior had just cut down most of his coffee plants (which they do apparently every 6 years), and it was not harvesting season, there was not much of a tour. They do not grow cocoa in this area of the country, therefore the chocolate tasting was a mixture of cocoa powder which Junior mixed with brown sugar, powdered milk and peach liquor and then poured it on bananas. Junior was very sweet and friendly and was good with the kids but the educational component of the tour was limited and poorly organized. The nature walk was nothing more than an hour of walking around the cut down coffee plantation. Would not recommend this tour.

Day 10: Santa Elena Cloud Forest Reserve Hike with Ocotea Tours. This hike was through new and old growth forest. Our guide, Bernie, was also our driver and very knowledgable about plant life, birds and symbiosis in the forest. He was able to engage the kids and keep them interested. Overall, really great experience.

Day 11: Children's Eternal Rainforest Hike with Ocotea Tours. This was a 2.5 hour walk. Our guide, Guilliano, was great. Conditions were very dry. Overall, by this point, the kids were tired of walking around forests for the last few days and got bored with this hike but done at another time in the trip would have been a bigger success.

Day 12: Transfer from Monteverde to Tamarindo. 3.5 hour drive.
We booked Hotel Mar Rey without the help of kimkim. The options for hotels in Tamarindo were not great on the kimkim website. The activities that we had been super interested in doing in Tamarindo, like snorkelling, were not available through kimkim because the water was too rough. These activities, we realize now, could all have been booked once we arrived.

Day 14: Catamaran Sailing Adventure with Marlin del Rey. This was a 5 hour sunset tour including a 1.5 hr stop in the middle to swim and snorkel. There were about 35 people on board which was about half capacity. There was a bar on board and the drinks were included as well as a served chicken BBQ lunch mid afternoon. A big highlight was stopping in the middle of the tour and swimming and snorkelling in a secluded bay. Overall this was a great tour and a nice way to get away from the beach activities. Pros: shady interior of the boat, on-board bathroom, free drinks and friendly staff. Cons: it was a bit long for the kids.

Activity Review

Catamaran Sailing Adventure with Barbecue

Costa Rica

Overall a really great experience. Pros: shady interior on the boat, on board bathrooms, free drinks, friendly staff, lunch included. Highlight for us and our kids was the stop in the middle to swim and snorkel in a secluded bay. It was a great way to get away from beach activities. Would 100% recommend.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We thoroughly enjoyed our whole Costa Rica experience. The wildlife, people, hospitality and food were fantastic. All the guides displayed a wealth of knowledge and spoke very good English. We were particularly impresssed with Randy at Selva Verde, Kike at Aguila de Osa and Agneli at Dantica Cloud Forest Lodge who stepped in at the last minute due to the illness of our intended guide, Carlos, who had nonetheless got up to take us to see quetzals at 5.30am. Agneli then took as for an unforgettable hike up around the local peaks. A particular shout out to Guillermo, the manager at Aguila de Osa who rescued my phone following an unfortunate dip in the sea!
Amongst so many great experiences, particular trip highlights were watching howler monkeys in full voice at Tortuguero and snorkelling at Cano Island.
Transportation pick ups and car hire all worked faultlessly. Everyone at Serendipity, the local tour agents, responded well and very quickly to all our many queries.
What a wonderful country! The UK has many lessons to learn about conservation from Costa Rica.

The trip was overall amazing. The tours and guides were exceptional. From Keysii at Cahuita Tours to the Panache crew in Tamarindo. The van drivers (Fernando and others) were helpful and on point. We had a little hiccup with phone calls to Amazilla Travel in Tamarindo, but it did end well. Special shout out to Umami Hotel staff, Tony and others for being so hospitable, a lovely boutique Hotel. Royal Corin was very posh and the pools were very nice. Thank you Olman for a well planned vacay!

Hotel Review

Umami Hotel Garden Spa

Puerto Viejo

Great staff. Beautiful people, met some great folks. Easy walk in to town.

Authenticity & Character

Slow and easy

Location

Easy walk to town

Staff

Very accommodating

Cleanliness & Comfort

Fresh and clean

Activity Review

Guided Hike in Cahuita National Park

Puerto Viejo de Talamanca

Thanks to Keysii we had a great trek. Saw all the good stuff

Quality of Experience

Food

Chicken at Cocos was the bomb.

Guides, Drivers and Staff

Transport

Great boat ride. A saving grace.

The Costa Rican adventure for our family of four was great. We started in San Jose where we hit the Children’s Museum, then hit a Crocodile tour before spending two nights in Manuel Antonio where we enjoyed a guided hike of the park. We loved our hotel - La Vela Boutique Hotel. Great staff, great pool / lounge area, lots of resident wildlife. We then went to Osa Península and stayed at the Aguila de Osa, which had excellent service, beautiful accommodations, and wonderful day trip options. A highlight was snorkeling at Isla del Cano. We ended with a final night and morning in San Jose where we visited the market before driving to the airport.

Kimkim made this trip so easy… the transportation was seamless and on time! I felt we were able to maximize our experience due to the detailed planning. I wouldn’t have been able to arrange everything they did. Our kids (ages 5 and 8) had a great time.

Hotel Reviews

Parque del Lago Boutique Hotel

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aguila de Osa Rainforest & Marine Adventure Lodge

Drake

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Inn San José by Radisson

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Vela Boutique Hotel

Manuel Antonio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Jungle Crocodile Safari

Monteverde

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Driver Fernando was phenomenal. He took good care of us 4 ladies.

All of the drivers were great. I just don’t remember their names.

Condition of vehicles was 8.

Hotel Reviews

Tamarindo Diria Beach Resort

Tamarindo

The best pools and best beach access. No elevators. Rooms need to be updated. Desk people not very friendly no smiles.

Authenticity & Character

Location

No elevators or accommodations for handicapped

Staff

Cleanliness & Comfort

Gran Hotel Costa Rica, Curio Collection by Hilton

San José

Service and accommodations were very Elegant. The breakfast buffet was the best. Everything fresh and décor beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Royal Corin Thermal Water Spa & Resort - Adults Only

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Umami Hotel Garden Spa

Puerto Viejo

Authenticity & Character

Location

Decor, beautiful. Safety good. Staff very good. Would have been nice if they had a real cafe.

Staff

Cleanliness & Comfort

Activity Reviews

Peñas Blancas River Floating Safari Adventure by Raft

Arenal/La Fortuna

Absolutely exciting! I was a little afraid but glad I did it. I wanted to see a big 🐊 we saw a baby one.

Quality of Experience

Guides, Drivers and Staff

Transport

They stuffed to many people in the van.

Catamaran Sailing Excursion & Snorkeling

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Hike in Cahuita National Park

Puerto Viejo de Talamanca

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Using a travel agent we didn't know, was scary. Randall was so professional and helped in such an expedient and complete way, we felt well taken care of in the planning of our 7 day adventure. Each of the four legs of our trip were awesome! The hotels were top notch, the guides were exceptional and very informative. Every tour was different and wonderful in its own way but the adrenaline rush of the zip lining was a highlight. We had a wonderful anniversary trip and would definitely recommend Kimkim to anyone.

Hotel Reviews

Sleep Inn Hotel Paseo Las Damas

San José

A perfect hotel in the center of San Jose. Breakfast was perfect for our travel day. We also felt very safe there with the guards and gates!

Authenticity & Character

It's what you would expect in the city center.

Location

Staff

They found and returned our cell phone!!

Cleanliness & Comfort

Hotel Costa Verde

Manuel Antonio

A really fun hotel spread among the forest. As said in another review, the highway noise was a bit loud but the howling monkeys and the Toucans were worth leaving the patio doors open. A huge room with hots of amenities! Not a lot of restaurants nearby unless owned by the hotel. The beach was a 5 minute walk down but a 20 minute walk up!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Jaguarundi Lodge

Monteverde

Secluded hotel with a bit of walking necessary. Restaurants, etc. were a short walk away but mostly up and down hill. Lots of fun unusual animals in the area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Country Inn

La Fortuna

Quiet and very protected from the highway. Loved it!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

San José City Tour

San José

It was nice to see the city center and hear a bit about the culture and history of the country. Our guide sat below in the double decker bus so we could not ask questions but we were serenaded with wonderful music as we drove through the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran and Snorkeling near Manuel Antonio

Manuel Antonio

It was a very nice afternoon and early evening. The water was quite murky so the snorkeling was not as good as I'm sure it is some days.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Manuel Antonio - Jungle Night Walk

Manuel Antonio

It had just rained but our guide worked really hard to find the frogs and insects. He did a great job!

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde - Zip-lining tour at the Selvatura Park

Monteverde

Another check on our bucket list! What an adrenaline rush!! Worth the time and cost!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Reserve Hike

Monteverde

Small but beautiful. We found many Questrals!!

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & Baldi Hot Springs & Dinner

Arenal/La Fortuna

Our guide was really great (can't remember his name). He found a sloth in a tree on the way back down and stopped and let us all get pictures! The volcano was beautiful because it was clear that day and the hike was educational and fun (eating fruit). The Baldi Hot Springs were fun and dinner was ok.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our guide set up our return trip from the Baldi Hot Springs which we didn't expect.

Arenal Volcano - Mountain Biking

Arenal/La Fortuna

Enjoyed the ride (not too strenuous) and our guide did a great job. We heard howling monkeys on our first day's adventure, crazy!

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Costa Rica was absolutely awesome thanks to the shuttle service, hotels and excursions we planned on Kimkim. We arrived at the airport and our driver from Ride CR was there to meet us as expected. Albeir was friendly, professional and attentive to our needs. When we requested a lunch stop on our 3 hour trip he chose a small restaurant overlooking Lake Arenal and the volcano that had delicious, affordable food and was just busy enough. ALL of the drivers at Ride CR were punctual, professional, friendly people (Tim, Albeir, Marcos, etc.) Each one was sure to point out sights and provide optional stops for photo ops, points of interest and tell short stories about life in Costa Rica. We enjoyed the travel within our vacation because of this.
All of the hotels we stayed at were as described. Check-in and check out were a breeze. The only excursions we chose were a night hike and a sea kayaking and snorkeling trip. The team that picked us up and guided these adventures were friendly, knowledgeable and supportive.
I would highly recommend Kimkim to plan another vacation for us. It was so easy and made what would have been a logistics nightmare as simple as clicking a button.
Thank you Brittni and Jessica at Kimkim for your time and energy answering questions and the support.

Hotel Reviews

Karahé Beach Hotel

Manuel Antonio

Clean, quiet and so convenient to the beach and shops and restaurants. The Karahe had the most comfortable beds and a balcony that just beckoned you to sit out on and listen to the birds, watch monkeys and hear the surf. This hotel was also very conveniently located- a brief walk down the beach (15 minutes) and you're in a little beach village that had a convenience store, beach shops and restaurants. If you wanted more options the bus takes you a quick 5-8 minute ride up the very steep hill for less than 50 cents per person to an abundance of options for dining and shopping or 20 minutes to Quepos for anything you would need or want. I would not recommend the restaurant here for dinner as the food was overpriced (even for a tourist spot) and rather unappetizing. (it seemed like they piled shredded lettuce and drizzled ketchup and mayo over our chicken tacos) The staff were helpful and friendly.

Authenticity & Character

Location

Walkable to dining and shopping options. Easy beach access

Staff

Cleanliness & Comfort

Spotless grounds and room. Super comfy beds

Mar Inn Costa Rica

Monteverde Costa Rica

The Mar Inn was clean, comfortable and had a fabulous view over the mountains and offered a peek at the pacific. Like most other places in Monteverde it is on a hill. Be prepared to walk down a decent hill to go into town (less than 10 minutes) and back up for a market, lots of shops and restaurants. When we checked in we were offered a 'free' upgrade to a slightly bigger room with an amazing balcony. Of course, we gratefully said 'yes!' . All was great until the following day we wanted to nap but it was hot in our room, we looked and looked for the remote for the wall mounted fan unit (no ceiling fan) and couldn't find it. We went to the front desk and were told that because we took the 'upgrade' it would be $10 per day extra for AC or the fan. We politely declined. I would recommend this place but be certain t ask for details if offered an upgrade.

Authenticity & Character

Location

Like anything else in Monteverde, on a hill

Staff

Responsive and available during posted hours

Cleanliness & Comfort

Beds were hard but if you like that you'll be fine

Catarata Eco Lodge

San Carlos, Costa Rica

The Catarata Eco Lodge was clean and had an amazing view of the volcano. The grounds were filled with beautiful flowers, lush greenery and was well groomed but still looked very natural. The pool was nice and was well maintained. We ate in the restaurant for dinner one night and the food was OK. Birds and howler monkeys were in abundance! They are a 10-15 minute walk downhill to the outskirts of La Fortuna whee there were a few restaurants, coffee shops a market and artisan shops. It was safe to walk to and from this area but at night we chose a cab due to our concerns with wildlife and walking on a dimly lit road that has cars at night. One negative to the Catarata Eco Lodge was that the rooms are all open near the top of the wall (there are screens) which makes privacy between the rooms is non-existent. We could hear our neighbors sneeze, use the bathroom and almost participate in their conversations. Luckily, we were only in our room at night and fell right to sleep from a busy day.

Authenticity & Character

Colorful, lush and clean

Location

10-15 minute hilly walk to shops and restaurants

Staff

Friendly, knowledgeable

Cleanliness & Comfort

Clean room, beds were hard but fine if you like that

Activity Reviews

Ocean Kayaking Adventure

Manuel Antonio

Had a great time. Charlie was a fabulous driver and Marcos was a knowledgeable and attentive guide.

Quality of Experience

Food

Food was a buffet at the Tucanes restaurant. Delicious but a bit disorganized.

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Night Walk

Monteverde

Knowledgeable guide found tree frogs, nesting birds and explained things about the flora and fauna of the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Ummm…Kimkim was awesome. And I’ve already recommended them to my closest friends….people I’m very considerate of who I recommend. Easily THE best planning service we’ve used. And such great local market intel that made our trip. Every recommendation was spot on…and we took them all to make the trip of a lifetime. We will definitely use kimkim again!!!

Activity Review

Manuel Antonio National Park Nature Hike

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time in Costa Rica and greatly appreciated the work Bryan did to plan and coordinate all of the incredible experiences. While we are traveling, any time we had a question, issue or needed to make a change, the Kim Kim team was responsive and helpful- which made us feel like we had a friend in Costa Rica to ensure we had a great time. Overall- truly amazing experience and once in a lifetime adventure for our family!

Hotel Review

Nayara Tented Camp

Fortuna

What a dream…I cannot recommend of express more how incredible this hotel and their staff is, every aspect of the stay was well thought out, and executed. From the facilities to the food to the little things (like providing free laundry service and frog exploration tours at night with their amazing driver) this place sets the bar for excellence.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Canopy Zip Line Tour and Fauna Exihibitions at Selvatura

Monteverde

The absolute best experience- we LOVED it!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Surf Lesson in Manuel Antonio

Manuel Antonio

Quality of Experience

Guides, Drivers and Staff

Transport

Pura Vida!

This was a once in a lifetime trip for our group of friends to be able to take together and using Serendipity Adventures with the help of Bryan Leon made our trip the best we all have ever experienced.

Bryan was very helpful and quick to respond to all of our questions and concerns. And the whole team at Serenity Adventures were very attentive and helped to fix any issues we had.

We did a 7 day tour through multiple cities in Costa Rica with 1-2 excursions almost every day. We were able to enjoy all our transports, meals, and excursions set up by the company without any issues. And if we did have any problems, we were easily able to contact the travel agency at any time.

Overall, this trip was wonderful for each and every one of us because we were able to use Bryan’s help to customize each day to our liking from meal accommodations, to different hotels and excursions that better suited our wants and needs.

I would highly recommend using Serendipity Adventures for your next Costa Rica trip for the best experience possible!

Hotel Reviews

The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Playa Conchal

This was one of the best all inclusive resorts we have ever stayed at. The beach front property was perfect and the water was amazing. The food and drinks here were the best I have had in a resort type setting. They whole staff was very accommodating and everyone was so attentive and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel & Spa Poco a Poco

Monteverde

This hotel was a very lovely hotel. Rooms and bathrooms were spacious and breakfast was amazing! Views and wildlife were a huge plus!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

Beautiful hotel, food was amazing and service was wonderful! I can’t wait to go back!

Authenticity & Character

Cute hotel property, beautiful wildlife

Location

Perfect volcano views

Staff

Cleanliness & Comfort

Activity Reviews

TreeTram, Hanging Bridges & Zipline Adventure

Monteverde

This was a well-organized and safe experience, with sturdy equipment and experienced guides. The company had clearly been doing this for a long time, and we felt secure throughout the adventure

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Guided Hike

Monteverde

This was a nice hike, but it felt repetitive after the previous day's tour. The guides were friendly and knowledgeable, and we saw many animals like birds, monkeys.

Quality of Experience

Guides, Drivers and Staff

Transport

Eternal Rainforest Night Walk

Monteverde

This tour was interesting and full of bugs and critters. We saw snakes, tarantulas, and other creatures. It was a unique experience, but not for those who are squeamish around bugs.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

This was a fun experience, but we felt rushed toward the end due to having to go on a guided night tour immediately after. We could have used an extra 30-40 minutes at the coffee farm to fully enjoy the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Mambo Combo: Canyoning and Rafting

Arenal/La Fortuna

This was a thrilling experience, especially for those who had never done it before. The tour guides were very helpful and instilled confidence in everyone. The adventure included rappelling down waterfalls and mountains, as well as ziplining. The whitewater rafting was more on the mellow side, which was perfect for me. The guides were great, and the two different tour companies communicated well to ensure a smooth transition between activities.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Our guide was very helpful and attentive! We saw monkeys, snakes, and a sloth with him.

Quality of Experience

Guides, Drivers and Staff

Transport

Bryan did a great job in mapping out our first trip to Costa Rica. It was an amazing experience to say the least. He certainly helped us get a flavor of the country and we are looking forward to our return!

Hotel Reviews

Buena Vista Chic Hotel

Alajuela

Decent hotel, clean but a little dated. It isn't really near anything and is somewhat off the beaten path. But, there are amazing views of San José from this hotel. The restaurant is just "ok."

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gaia Hotel And Reserve—Adults Only

Quepos

The hotel is dated, the rooms aren't clean and the grounds are somewhat unkempt. The restaurant serves a mediocre breakfast and I would avoid dinner or other meals -- it just isn't good at all. We also encountered our first instance of bed bugs. We didn't know until the last day that we had been terribly bitten. We addressed this with the concierge so that they could remedy the situation. Both the concierge and the manager brushed it off and told me that I must have been bitten by something else. I also sent pictures of my bites and urged them to take my statements seriously. In return, I received an email from the manager saying that it was not an issue. I would not recommend this hotel and would also suggest those choosing to stay there to check for signs of bed bugs before occupying the room. This was an overall bad experience.

Authenticity & Character

Location

It isn't really in walking distance to anything.

Staff

The only saving grace for our stay was Clarence. He was attentive and amazing.

Cleanliness & Comfort

If I could give this zero stars, I would.

Amor Arenal

La Fortuna, San Carlos

Absolutely amazing service, food, accommodations... amazing everything! We will stay here again. Top notch!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Flavors Cooking Experience

Manuel Antonio

Our guide and the ranch were both awesome. It was fun to pick our own produce and make our own dinner from the goods.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to La Paz Waterfall Gardens

Costa Rica

A wonderful and vast experience. You can spend a couple of hours or easily an entire day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Manuel Antonio National Park

Costa Rica

Our guide made this trip! It was absolutely outstanding and beyond my expectations.

Quality of Experience

Guides, Drivers and Staff

Transport

Ecotermales Hotsprings

Costa Rica

The hot springs and facilities are both really nice. The food is not that great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

This was decent, but there are likely better tours with better tasting coffee and chocolate.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano & La Fortuna Waterfall Hike with Lunch

Arenal/La Fortuna

The hike and included lunch were both amazing. We loved our guide and would definitely recommend this trip!

Quality of Experience

Food

the Casado at the local Soda was incredible!

Guides, Drivers and Staff

Transport

I love KimKim and would use the platform from now on, travel was easy, you can trust their reviews and the staff responds quick and made excellent recommendations for my friends 30th birthday. It was a blast!

Activity Review

Horseback Ride to La Fortuna Waterfall

Arenal/La Fortuna

We had the best time horseback riding to La Fortuna waterfall. Our guide Cell was amazing and the horses were beautiful. I will say the hike is not for the weak, the horses gallop don't walk, and water shoes are needed, but the waterfall was absolutely breathtaking!

Quality of Experience

Guides, Drivers and Staff

Transport

The Don Juan Coffee, Chocolate and Night Hike was such a wonderful experience! I did not anticipate learning as much as I did about the processes. Our guide Monica was lovely, knowledgeable and energetic. She answered questions with ease and engaged intelligently in political matters as they pertained to the agricultural sector. The night hike was a pleasant contrast to the experiential learning of coffee and chocolate production. While we did not see a few animals (a frog, a banana leaf spider, a sleeping Mutmut in a tree, and a roaming kinkajou), it was less exciting than I had anticipated, but walking in their forest provided a fun activity. Thank you to Gustavo and Jessica at KimKim for the recommendation! Pura vida.

Activity Review

Chocolate & Night Hike Experience

Monteverde

Quality of Experience

Guides, Drivers and Staff

Our return driver was so kind! I am sorry not to remember his name!

Transport

Patient and attentive drivers in clean and large vehicles

I had never used a travel agency before while planning a trip. I will never not use one. KimKim was outstanding from beginning to end. The planning was easy and their assistance on the trip was invaluable (arranging transfers and even facilitating refunds when a tour got canceled).
All the guides were great but especially Kenneth, our hiking guide, around Arenal and Hector our guide with the horseback riding in Uvita. Hard to pick out favorite experience, but repelling down the waterfalls in La Fortuna, zip lining in MonteVerde and the horseback riding in Uvita were all fantastic and memories to last a lifetime.

Hotel Reviews

Cristal Ballena Boutique Hotel & Spa

Ballena

Nice views. Rooms are nice. Breakfast is ok. It is a boutique hotel so feels a little dated. Main issue was being hot in the room. It was very hot when we were there and our AC never got our room cool. The power would frequently blink off for a few seconds or even a few minutes. This would reset the AC and we would wake up sweating and have to turn the AC back on.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The AC

El Establo Mountain Hotel

Monteverde

Amazing views. Beautiful rooms. We were a little worried when we hear no AC, but is was fine at night as it gets breezy and cool there even in the hottest part of the year.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

Excellent place to stay for a family. Great views. Great pools. Breakfast is superb. Even saw a sloth on campus. Only downside for some of that it is far from downtown, so if you don’t have a car, you have to only eat at resort or take a taxi.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lost Canyon Waterfalls & Rappelling Adventure

Arenal/La Fortuna

Super fun and memorable. Don’t miss it.

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding Playa Hermosa, Uvita

Uvita

My favorite part of the whole trip. Once in a lifetime views.

Quality of Experience

Guides, Drivers and Staff

Transport

Nature Walk in Ballena National Park

Uvita

Transport was a very old, dirty van complete with cut toenails on the floor. We waited an hour the guide to show up at the center. We were repeatedly told to wait 10 more minutes. After 70 minutes we had to beg them to let us leave and take us back to our hotel.

Quality of Experience

Guides, Drivers and Staff

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

Zip lining is the best you’ll ever do.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal ATV Adventure

Arenal/La Fortuna

Very fun. My son’s favorite part of the trip.

Quality of Experience

Pop

Guides, Drivers and Staff

Transport

Family Biking Tour

Arenal/La Fortuna

Nice ride with nice bikes. Guide was great. First half is nice and flat. Gets quite hilly after the snack break. It was hot that day. They have support van following so my daughter was able to get in van when the hills got too steep.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Our guide Kenneth was the best of our whole trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Cowboy Experience, Rancho La Merced

Costa Rica

Super fun for the whole family. Hector was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport