Kimkim Trip Reviews for Ecuador

4.9
Based on 248 ratings
Read 248 verified reviews by travelers who booked their trip to Ecuador on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Islands and Amazon eco.
Ecuador | Aug 31 - Sep 14, 2019

Steven
Steven M.
Canada | Reviewed on Sep 20, 2019
Ecuador, the essentials. Quito, Yasuni National Park Amazon, and Galapagos! Our 14 day vacation was exceptional from start to finish. Our trip advisor, Isabel Perez, worked with me in the months leading up to our holiday to ensure we were able to visit our 'must see' places, and also find relaxation time. Her recommendation of the Napo Cultural Centre in Yasuni was the perfect choice for us. Not only is this first class eco-lodge located in a beautiful part of the Amazon, but it is also... Read more

Ecuador, the essentials. Quito, Yasuni National Park Amazon, and Galapagos!

Our 14 day vacation was exceptional from start to finish. Our trip advisor, Isabel Perez, worked with me in the months leading up to our holiday to ensure we were able to visit our 'must see' places, and also find relaxation time. Her recommendation of the Napo Cultural Centre in Yasuni was the perfect choice for us. Not only is this first class eco-lodge located in a beautiful part of the Amazon, but it is also home to the local indigenous community school, doctor's office, and cultural events. So you can interact with the local people as well as the parrots and monkeys!

Then after a few days visiting more of Quito we spent 6 unforgettable days on Santa Cruz and Isabela islands. Kimkim arranged for our door to door transportation, great hotels, and unforgettable activities.

We highly recommend partnering with Kimkim to ensure you have the best, seamless, and unforgettable experience in Ecuador!

Local specialist:
Isabel
Isabel P.
Ecuador | Replied on Sep 24, 2019

Hi Steve! I'm glad the two of you had a wonderful experience here in Ecuador, hope it was a healing time and you came back home with renewed strength! It was a real pleasure planning this trip with you, hopefully, you will come back and see more of the wonders Ecuador has to offer.

Warm regards,
Isabel

Options for Touring Ecuador
Ecuador | Jul 27 - Jul 29, 2019

L
Leslie T.
Fort Worth, TX | Reviewed on Aug 01, 2019

The trip was amazing. Isabel did a wonderful job of planning the trip and Christian, our tour guide was unbelievable. He took us everywhere on the itinerary and even included extra stops along the way that he thought would interest us. He was very knowledgeable and we had a fantastic time on the trip. We would definitely recommend that anyone traveling to the Quito area use KimKim and request Christian as your tour guide!

Local specialist:
Isabel
Isabel P.
Ecuador | Replied on Aug 02, 2019

Hi Leslie,
I'm so happy to hear that you have enjoyed your time and experiences in Ecuador! I will hand over your nice words to Christian and everyone else who helped to make your short-trip an unforgettable experience!
Please don't hesitate to contact me again in case you - or maybe friends of yours? - want to come to Ecuador again one day! It will be a pleasure for me to plan another great trip together with you.
Warm regards from Ecuador,
Isabel

Ecuador getaway
Ecuador | Jun 29 - Jul 8, 2019

Mark
Mark S.
Manhasset, NY | Reviewed on Jul 16, 2019
Everything about the trip exceeded our expectations. Ecuador was a perfect destination for a week’s trip—so much to see, beautiful, charming old cities, spectacular and diverse landscapes, perfect weather. Safe, friendly, and you get a lot for your money. Gabor was so kind and thorough in working with me to plan the trip. Every day of the trip brought new delights. The itinerary and the accommodations were all perfect. I was especially grateful that after 3 attempts to take the trip he... Read more

Everything about the trip exceeded our expectations. Ecuador was a perfect destination for a week’s trip—so much to see, beautiful, charming old cities, spectacular and diverse landscapes, perfect weather. Safe, friendly, and you get a lot for your money.

Gabor was so kind and thorough in working with me to plan the trip. Every day of the trip brought new delights. The itinerary and the accommodations were all perfect. I was especially grateful that after 3 attempts to take the trip he hung in there with patience and understanding until we were finally able to go. He never wrote us off or figured we were wasting his time. It was a pleasure to finally meet him in Quito. We felt really well taken care of.

We felt similarly about the wonderful guide, Fernando, who was assigned to us. He was knowledgeable about history, local cultures, and the best insider places to take us. He was kind, thoughtful, and a pleasure to spend a well with. The chemistry was perfect.

This was definitely one of the best trips we have ever taken (and we have been all over the world). We will definitely look to Kimkim for future travels.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Jul 16, 2019

Hi Mark!

I´m so happy to read your feedback and I´m especially glad that you had a wonderful time in Ecuador!

I will hand over your nice words to Fernando and everyone in our operations team who did their best for your trip to work out the way it did :)

I hope to hear from you soon whether you want to return to Ecuador and Galapagos or plan a trip to Peru or Bolivia.

Take care and all the best,
Gabor

broken leg family
Ecuador | Jun 16 - Jun 29, 2019

J
Jessica y.
Bellingham, WA | Reviewed on Jul 01, 2019

Isabel was phenomenal. She promptly responded to all messages and was so helpful along the way. Thank you!

Local specialist:
Isabel
Isabel P.
Ecuador | Replied on Jul 04, 2019

Hi Jessica! I'm really glad you had an amazing time here in Ecuador with your family and got the chance to visit some of the most adventurous towns, Baños de Agua Santa and Montañita. From the pictures, it seems like you all enjoyed it!

Warm regards,
Isabel

Ecuador Highlands & Amazon - 7 Days
Ecuador | Apr 29 - May 6, 2019

S
Sam S.
Belvedere Tiburon, CA | Reviewed on May 09, 2019
Our trip to Ecuador booked through kimkim was incredible! Isabel made sure that everything was dealt with in terms of accomodations, activities, and logistics which took a lot of the planning off of our hands! The itinerary put together and the welcome packet at the first hotel made sure we never were confused about any meeting points or activities. In terms of the trip itself, Ecuador is amazing in its diversity of climates and the two that my girlfriend and I wanted to experience (Volcano... Read more

Our trip to Ecuador booked through kimkim was incredible! Isabel made sure that everything was dealt with in terms of accomodations, activities, and logistics which took a lot of the planning off of our hands! The itinerary put together and the welcome packet at the first hotel made sure we never were confused about any meeting points or activities.

In terms of the trip itself, Ecuador is amazing in its diversity of climates and the two that my girlfriend and I wanted to experience (Volcano and rainforest) were both unforgettable experiences! From biking down Cotopaxi and the surrounding park to spotting monkeys, birds, caimans, and pink dolphins in the rainforest we couldn’t have asked for a better trip. Thank you to Isabel and our guides for the two portions, Ricardo (biking) and Diego (rainforest). I would highly recommend kimkim for any travel plans and will 100% be using them again in the future!

Local specialist:
Isabel
Isabel P.
Ecuador | Replied on May 16, 2019

Hi Sam and Megan, I am really happy to hear that you had a great time in Ecuador! It was a pleasure to plan this trip with you, mixing a bit of what you both like, keeping it always fun with. I hope you will have the opportunity to come back to Ecuador, maybe explore some other regions of Ecuador, different volcanoes or go deeper into the rain forest!

Warm regards,
Isabel

7 Days in Ecuador: 5 Unique Itinerary Ideas
Ecuador | Apr 28 - May 5, 2019

W
William O.
Milwaukee, WI | Reviewed on May 08, 2019

All drivers and guides were very professional and friendly, they listened and steered us to aspects we told them we were interested in (in my case it was local foods and sighting as many wild birds as possible). The entire LaSelva experience was extremely well organized and fulfilling. Transportation was clean and comfortable. We appreciated having water available for us for every leg of the journey. The hotels in Quito and the Hacienda Cusin were all enjoyable. We loved the local fruits and Ecuadorian dishes for breakfast. All in all just a wonderful trip!

Local specialist:
Linda
Linda S.
Ecuador | Replied on May 28, 2019

Dear Bill,
it is great to hear that you had a wonderful time here in Ecuador! I am happy that you liked Ecuador's beautiful nature and the traditional food and hope to welcome you back one day!
All the best for the future,
Linda

Quito & the Galapagos Islands - 8 Days
Ecuador | Apr 14 - Apr 18, 2019

Pradyumn
Pradyumn S.
India | Reviewed on May 06, 2019

Everything was well taken care of. No significant glitches. Good guides provided, who were knowledgeable, helpful and attentive. Superb experience. Communication and responses from Linda were prompt and clear.

Local specialist:
Linda
Linda S.
Ecuador | Replied on May 27, 2019

Dear Pradyumn, thank you very much for your feedback about your Galapagos trip in April! I am glad to hear that you have enjoyed your holidays and hope to welcome you again one day in Ecuador so that you can explore the rest of the country!
All the best,
Linda

A taste of Equador
Ecuador | Apr 19 - Apr 29, 2019

S
Sheila R.
Canada | Reviewed on May 03, 2019
Our Ecuador adventure was amazing due to the excellent support from Linda and Kimkim. Linda helped us pull together a diverse itinerary for the relatively short amount of time we had in a country we knew nothing about. She was very responsive to emails and patient with our questions and worked within our parameters that kept changing. We loved all the accommodations recommended by Linda, in particular the Inti Sisa Art Guesthouse in Guamote and Hosteria Mandala at the coast in Puerto... Read more

Our Ecuador adventure was amazing due to the excellent support from Linda and Kimkim. Linda helped us pull together a diverse itinerary for the relatively short amount of time we had in a country we knew nothing about. She was very responsive to emails and patient with our questions and worked within our parameters that kept changing. We loved all the accommodations recommended by Linda, in particular the Inti Sisa Art Guesthouse in Guamote and Hosteria Mandala at the coast in Puerto Lopez - both so amazing and gorgeous, and each supporting important social and environmental projects in their communities which was important to us. And in our price range! We appreciated Linda’s recommendation to have a driver/guide traveling from Quito to Banos, and enjoyed a full day with Annibal V learning about Ecuador, and seeing the sites. A more expensive transportation option, but but well worth it and balanced off with the super inexpensive (and more adventurous!) buses we took at other points in our travel. Another highlight was our day trip to Isla de la Plata with Machalilla Tours - again recommended by Linda and we felt confident in the quality and safety of their equipment, services and guides. Thanks Linda for helping to create such a memorable trip for three Canadian gals, we would not hesitate to highly recommend your services to others.

Local specialist:
Linda
Linda S.
Ecuador | Replied on May 28, 2019

Hi Sheila,
thanks a lot for your great feedback on your Ecuador trip and for sharing your pictures with us - it looks like the three of you had an amazing time! It was a pleasure to help you plan this trip! Please don't hesitate to contact me again if you come back to Ecuador one day to explore the rest of the country which you couldn't visit this time.
All the best for the three of you,
Linda

Fun for all family vacation
Ecuador | Apr 11 - Apr 21, 2019

Y
Yair A.
Tenafly, NJ | Reviewed on Apr 29, 2019

Our planing with Edwin the trip adviser was very good. communication was flowing and his follow up on our demands were excellent.
Our guide Daniel Maldonado was amazing. from the moment he picked us up at the airport through the walks in the jungles and at the restaurants and hotels on the way. He was very resourceful. spoke fluently English and was a charm.
Also our driver Ceasar was very helpful. with our long distance drives and sometimes into the night because of change in plans. Was there on time, helping with the luggage and watching over us at all times.

Local specialist: Edwin Vega
Edwin
Edwin Vega
Local specialist in Quito | Replied on May 01, 2019

Hi Yair!

Thank you so much for your comment! I´m glad that you had a great time in Ecuador and that you´ll be using KimKim for your future travels.

Keep us in mind if you want to visit Peru or Bolivia or Ecuador again :)

Best wishes,
Edwin

Trip to Ecuador
Ecuador | Mar 30 - Apr 14, 2019

Keld
Keld M.
Denmark | Reviewed on Apr 29, 2019

Had the most wonderful time. Patricio and our driver did a marvelous job in taking care of us. Everything was catered for and this is not the last time I book with kimkim. Indonesia is next...

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on May 01, 2019

Hi Keld!

Thank you so much for your comment! I´m glad that you had a great time and that you´ll be using KimKim for your future travels.

Keep us in mind if you want to visit Peru or Bolivia or Ecuador again :)

Take care,
Gabor

Ecuador
Ecuador | Feb 22 - Mar 1, 2019

Abby
Abby J.
Houston, TX | Reviewed on Apr 19, 2019
Overall this trip was fun. The planning processes was relatively straight-forward with Linda though there was a bunch of back and forth that I think may have been solved by being more forth coming with "this is the company we normally go with" or "these will be stops on XYZ."
For the actual trip, I don't think the airport transfer went smoothly. The person who was supposed to pick us up, sent someone else into the airport, spelled our name wrong, and were holding a sign not associated with...
Read more

Overall this trip was fun. The planning processes was relatively straight-forward with Linda though there was a bunch of back and forth that I think may have been solved by being more forth coming with "this is the company we normally go with" or "these will be stops on XYZ."
For the actual trip, I don't think the airport transfer went smoothly. The person who was supposed to pick us up, sent someone else into the airport, spelled our name wrong, and were holding a sign not associated with KimKim or any service I'd heard from. It was only because I speak some Spanish I decided that sign was the only one remotely close to our name we ended up with the right person.
Our guide, Marco, while very nice and resourceful I would have put in the category of "driver," not a true "guide." I frequently found myself at the edge of other tour groups in order to learn more history/background/context of what we were seeing. Marco effectively got us from place to place, but he might spend 3-5 minutes telling us about a centuries old church and then leaving us to our own devices. This is fine, but had I known, I would have hired a private tour guide for Quito at least.
We LOVED our experience mountain biking with Biking Dutchman down Cotopaxi. Despite the fact is was raining and cold, it was so cool and our guide/transport were great. Heads up that transport isn't super comfy/questionable seatbelt safety, but probably fine.
Banos was fun, there were some small issues with the group who did our rock climbing/ Via Ferrata tour, but they were easy to work with and responsive in handling mistakes.
I honestly normally do all of our trip planning myself, but do to cost of renting an automatic vehicle and my middling at best Spanish, thought this might be a good opportunity to test out a tour guide company. As I said above, this was a fun trip and parts were really very cool, but the parts we most enjoyed was stuff I specifically researched and suggested, so I'm on the fence about whether I would do this again.
It's probably a great service if you don't have time/desire to do the research, but I think TripAdvisor and Google will continue to be my go-tos.

Thanks for helping have a fun time in Ecuador!

Local specialist:
Linda
Linda S.
Ecuador | Replied on Apr 25, 2019
Hi Abby, thank you very much for your valuable feedback! First of all, I am happy that you had a fun time in Ecuador. I am sorry to hear that you didn’t like Marco’s guiding style. Marco, a guide with many years of experience, has successfully guided a lot of guests through Ecuador, and has received very good feedback and reviews in the past (one example for a recent feedback from another guest: https://www.kimkim.com/trip-reviews/4RvZpKRd). It’s great to hear that the activities and... Read more

Hi Abby,

thank you very much for your valuable feedback! First of all, I am happy that you had a fun time in Ecuador.

I am sorry to hear that you didn’t like Marco’s guiding style. Marco, a guide with many years of experience, has successfully guided a lot of guests through Ecuador, and has received very good feedback and reviews in the past (one example for a recent feedback from another guest: https://www.kimkim.com/trip-reviews/4RvZpKRd).

It’s great to hear that the activities and providers you had especially researched for parts of your tour were essentially our top picks, which shows that you have done excellent research about Ecuador as a travel destination!

Regarding your airport transfer, I apologize for the confusion. Due to unpredicted circumstances a different staff had to welcome you at the arrival hall and escort you to the previously announced driver. This was an exception as we always send the driver/guide that we previously communicate, along with a clearly identifiable sign (logo with guest`s name). Again, I am sorry for the inconvenience.

I wish you all the best for future travels,
Linda

Trip to Ecuador
Ecuador | Mar 30 - Apr 14, 2019

Mariagrazia
Mariagrazia S.
Portugal | Reviewed on Apr 16, 2019

I would like to thank you all for the help in organizing this amazing trip.
Everything was perfect. The local agency you have used EcoAndes has been wonderful and took great care of us. The driver and guide they have assigned were great and we indeed had the best time. Definitively we will recommend your service to friends and family.

Again many thanks and to next year for a new adventure.
Mariagrazia

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Apr 25, 2019

Hi Maria!

I´m so glad to hear your comments :) It´s nice to hear that your vacations went well and that you are returning home with great memories and experiences.

I hope to hear from you in the future in case you´d like to return to Ecuador or maybe a trip to Peru or Bolivia.

Warmest regards,
Gabor

New
Ecuador | Mar 22 - Apr 4, 2019

A
Abdullah A.
Saudi Arabia | Reviewed on Apr 11, 2019

My guide was Mr. Marco Herrera. Good English and excellent guide. Very helpful and adaptive to changes.

Overall the trip was perfect. It was my first time in Ecuador, but Mr. Marco and the people from kimkim.com helped in giving many options to explore. From lagoons to national reserve parks and forest, all was arranged perfectly.
People at the hotels were very nice and polite.

I would definitely recommend this to anyone and I, most definitely, would arrange future trips with them again.
5/5

Local specialist:
Mathias
Mathias O.
Ecuador | Replied on Apr 25, 2019

Hi Abdullah! I am glad you enjoyed your trip to Ecuador exploring the Andes, with its many lagoons, volcanoes and National Parks.
It would be a pleasure to welcome you again one day in Ecuador!
Best,
Mathias

Quito +Amazon+Galapagos
Ecuador | Mar 20 - Mar 28, 2019

D
Danlin H.
Berkeley, CA | Reviewed on Mar 29, 2019
This trip was amazing! Linda was so helpful from the very beginning. During the whole trip, I didn't have to worry about anything. There was always someone with a sign of my name waiting for me at the airport. There were different local guides to take care of our schedule. (Although I hope the local guide in Galapagos is more professional and helpful. She didn't give us any useful information about the tours, Galapagos in general, other than taking us from the hotel to the meeting points of... Read more

This trip was amazing! Linda was so helpful from the very beginning. During the whole trip, I didn't have to worry about anything. There was always someone with a sign of my name waiting for me at the airport. There were different local guides to take care of our schedule. (Although I hope the local guide in Galapagos is more professional and helpful. She didn't give us any useful information about the tours, Galapagos in general, other than taking us from the hotel to the meeting points of our tours every day) The hotels were absolutely amazing. The hotel in Quito is in the best location, and the service was so great. Both the hotel in Quito and Galapagos upgraded the room for us for free. The tours were fun overall. We had limited time so we didn't get to go deep into the Amazon, so we didn't get to see lots of animals. Nonetheless, the guide was still amazing and the experience was still great.

Local specialist:
Linda
Linda S.
Ecuador | Replied on Apr 06, 2019

Hi Danlin,
I'm glad that you have enjoyed your trip to Ecuador and Galapagos, even if you only had one week.
Hopefully you will have the chance to come back one day to go deeper into the Amazon and explore more regions of Ecuador!
All the best,
Linda

Group departure - Epic Ecuador Multi-Sport Tour - 8 Days
Ecuador | Feb 2 - Feb 9, 2019

D
David H.
Canada | Reviewed on Feb 19, 2019
Our Multisport Adventure Tour dome by Adventure Journeys was just superb! Our guide, Paul Aguilar was top notch - very professional, attentive, informative, mechanical, humorous and so knowledgeable about so many Ecuadorian things. He repaired broken bike chains, assisted in dealing with my Canon camera service issue in Quito, and guided us strongly in each of the sports. He became a friend. He deserves a huge raise in salary! He also convinced us that everything ever invented started in... Read more

Our Multisport Adventure Tour dome by Adventure Journeys was just superb! Our guide, Paul Aguilar was top notch - very professional, attentive, informative, mechanical, humorous and so knowledgeable about so many Ecuadorian things. He repaired broken bike chains, assisted in dealing with my Canon camera service issue in Quito, and guided us strongly in each of the sports. He became a friend. He deserves a huge raise in salary! He also convinced us that everything ever invented started in Ecuador!! Our driver, Alejandro, was superb as well - the guy can drive!! He handled our bus so well, at all times, and helped us all if we needed it. He also deserves a huge raise in salary!!

Local specialist: David Sánchez

volcanos
Ecuador | Jan 14 - Jan 18, 2019

lois
lois b.
Australia | Reviewed on Jan 26, 2019

Marco our bilingual guide was a very safe & entertaining driver with whom we were able to practice our conversational Spanish .The 5 day Avenue of volcanoes tour was an amazing series of national parks and hacienda stays which enabled us to reach Guayaquil for our Galapagos trip visiting markets,walking in beautiful places and experiencing the unique hospitality of haciendas.

Local specialist:
Linda
Linda S.
Ecuador | Replied on Jan 28, 2019

Hi Lois, great to hear that you have enjoyed your tour through the Andes and the overnight stays in different, traditional Haciendas! In just a short time you were able to see many different parts of Ecuador - from volcanoes to lagoons and typical indigenous markets. I hope you will leave Ecuador with many beautiful memories!

Exploring Ecuador
Ecuador | Dec 31 - Jan 14, 2019

J
Jet A.
Sacramento, CA | Reviewed on Jan 23, 2019
We highly recommend Linda if you're considering going to Ecuador. Linda was extremely responsive throughout, and on top of that, she was in constant communication with local guides to make sure we were taken care of when we got sick during the trip. We had considered going there on our own, and we're so glad we didn't. The itinerary that Linda put together for us was perfect, as we were able to truly see how distinct and diverse different parts of the country are. The local guide that she... Read more

We highly recommend Linda if you're considering going to Ecuador. Linda was extremely responsive throughout, and on top of that, she was in constant communication with local guides to make sure we were taken care of when we got sick during the trip.

We had considered going there on our own, and we're so glad we didn't. The itinerary that Linda put together for us was perfect, as we were able to truly see how distinct and diverse different parts of the country are. The local guide that she paired us with, Christian, was great as well. He was very knowledgeable about history of the country, and he also recommended some hole-in-the-wall restaurants, which made our experiences very unique and memorable!

Don't think twice about contacting Linda if you're considering going to Ecuador!

Local specialist:
Linda
Linda S.
Ecuador | Replied on Jan 26, 2019

Jet, thank you very much for your great feedback! Once again, I am very sorry that you got sick during your trip - it is great to hear that you could enjoy your holidays despite this inconvenience and that you have been able to gain a good insight into the country, its culture and its people.
It would be a pleasure to welcome you again one day in Ecuador!
All the best for future travels,
Linda

Great Honeymoon Ideas for Ecuador
Ecuador | Jan 4 - Jan 17, 2019

Nicola
Nicola R.
Canada | Reviewed on Jan 21, 2019

David and Gabor where great in helping us plan our honeymoon in Ecuador, modifying our activities and adjusting everything to perfection! They also spent about half a day with us in Quito, showing us around the Old Town. Highlightsip included the great Yacuma lodge in the Amazon with our amazing guide Yacu, our ascension to the 1st refuge on mount Chimborazo and a great day trip to Isla de la Plata. We wanted adventure, and we got it!

Local specialist: David Torres
David
David Torres
Local specialist in Ecuador | Replied on Jan 31, 2019

Hi Nicola!
I am so happy that you and your lovely partner could come to visit us in Ecuador. It was a great time showing you around the Casa del Alabado and getting to know you before Yacuma!
We had a blat figuring out what would be the best trip for you as well, and we are super happy that you were satisfied with the end voyage!
Hope to see you both in the close future my friend!
All the best
David

Best of the Ecuadorian Highlands - 7 Days
Ecuador | Jan 4 - Jan 14, 2019

Terrance
Terrance T.
CA | Reviewed on Jan 17, 2019

Our overall trip experience was great. Our guide (Fernando Fabre) was the best we have had in our many prior privately guided trips throughout the world. Our accommodations were good to excellent and met our expectations for the price we paid. Our local specialist Gabor provided us with excellent trip planning and coordination services; and we will definitely be using Kim Kim for our future world travels.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Jan 22, 2019

Dear Terrance,

thank you very much for your kind words! It´s great to hear that your trip in Ecuador was a memorable one. If you ever consider returning or planning a trip to Peru, Bolivia, Chile, Argentina or Colombia, feel free to contact me again, I will be happy to help!

Take care and all the best to the Turners & Siscos!
Gabor

Quito
Ecuador | Jan 1 - Jan 5, 2019

Amy
Amy P.
Panama | Reviewed on Jan 06, 2019
Our trip was fantastic!!! Everyone in my family enjoyed it! The tour company, Darcar tours, that we had our driver and our tour guide through were outstanding. Super knowledgeable, patient with my kids, and very flexible. They had excellent suggestions throughout the tour to accommodate our needs, even on our arrival day when our flight was delayed. They communicated very easily with us and offered insider knowledge about every facet of Ecuador. Selfides, our chofer was excellent. He had a... Read more

Our trip was fantastic!!! Everyone in my family enjoyed it! The tour company, Darcar tours, that we had our driver and our tour guide through were outstanding. Super knowledgeable, patient with my kids, and very flexible. They had excellent suggestions throughout the tour to accommodate our needs, even on our arrival day when our flight was delayed. They communicated very easily with us and offered insider knowledge about every facet of Ecuador. Selfides, our chofer was excellent. He had a wealth of knowledge about plants, animals, foods and unique culture in Ecuador. David, our tour guide, was professional, knowledgeable, and extremely flexible and patient with our young children. He made sure to give us all of the highlights while considering their ages and our time constraints. The tour itinerary Matthias gave us was excellent and creative. We saw some really off the beaten path things including the artisans of Peguche and the cooking class. The Hacienda Pensaqui, although historical, charming, and set in a beautiful landscape, was unfortunately dirty. There was dust everywhere. The food was mediocre, and the office staff were very unorganized. Apparently, the owner passed away a year ago and is now being cared for by his family. It appears very run down which is a shame because it has such potential! We still loved our stay there due to its historical charm and familial feel, however, I think it is necessary that you be aware that it may not be what it once was. The cooking class was phenomenal!!! Chef Edwin was funny, patient, and extremely talented! My kids participated in everything and loved it!!! Termas de Papallactas was exactly as we had hoped. Relaxing, breathtaking views, and good service.

We loved our stay in the Andes Mountains of Quito and would love to return!!! I will use KImKim again for sure! It was so much less stressful and may be our new way of travel. Thanks again!!!

Local specialist:
Mathias
Mathias O.
Ecuador | Replied on Jan 08, 2019
Hi Amy, I'm glad that you and your kids enjoyed the tour, especially the cooking class, which is a real hands-on experience!
As for the Hacienda Pinsaquí, I am a bit surprised about your comments, I was there a couple of weeks ago and found it in good condition. Maybe the dust was due to refurbishments taking place currently. Maybe you can send me more information through chat? I could forward it to the Hacienda to help them improve those points.
I'm glad you liked the Termas de Papallacta...
Read more

Hi Amy, I'm glad that you and your kids enjoyed the tour, especially the cooking class, which is a real hands-on experience!
As for the Hacienda Pinsaquí, I am a bit surprised about your comments, I was there a couple of weeks ago and found it in good condition. Maybe the dust was due to refurbishments taking place currently. Maybe you can send me more information through chat? I could forward it to the Hacienda to help them improve those points.
I'm glad you liked the Termas de Papallacta with its natural hot springs, it's a great place to spend some relaxed time after an exciting tour.

We are looking forward to having you in the future to explore the rest of this beautiful country!