Kimkim Trip Reviews for France

4.8
Based on 413 ratings
Read 413 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A great trip to the French Alps
France | Jul 28 - Aug 9, 2023

Simon
Simon G.
Shaw, DC | Reviewed on Aug 31, 2023
Sarah and the team at High Point Holidays planned a wonderful outdoor/hiking trip to Lyon and the Savoy region. We hiked some of the alps, road bikes and saw a lot, encountering places that we wouldn't have possible discovered without them. I would highly recommend their services in planning future trips to the region. Sarah was very responsive and helpful in responding to requests to make changes to our itinerary, and checked in consistently before and during the trip as well. We felt very... Read more

Sarah and the team at High Point Holidays planned a wonderful outdoor/hiking trip to Lyon and the Savoy region. We hiked some of the alps, road bikes and saw a lot, encountering places that we wouldn't have possible discovered without them. I would highly recommend their services in planning future trips to the region. Sarah was very responsive and helpful in responding to requests to make changes to our itinerary, and checked in consistently before and during the trip as well. We felt very supported.

Hotel Reviews
Hotel de Bonlieu
Annecy

It was very centrally located and the breakfast was solid, but the room was small, cramped and the hotel didn't have the nicest furnishings, they felt a bit cheap.

Authenticity & Character
It had a very modern feel, and the furnishings felt somewhat cheap
Location
It was very close to the old part of Annecy and the lake
Staff
The staff was very helpful
Cleanliness & Comfort
It was clean but the bed/chairs weren't very comfortable in the room
Hôtel Le Refuge des Aiglons
Chamonix-Mont-Blanc

Lovely hotel in Chamonix, excellent food and lovely spa/pool area. The room was comfortable, decently sized with a nice balcony and nicely furnished.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lyon City Card
Lyon City Card
Lyon

The card was nice to have, but we only wound up going to one museum and using the metro once.

Lyon E-Bike Tour and Local Snack Sampling
Lyon E-Bike Tour and Local Snack Sampling
Lyon

The bicycle tour was nice. Our guide was knowledgeable and a good group leader. The food tasting, however was a bit of a joke, they gave us a plate of cheese and a plate of sliced salami. I think the title 'food tasting' was a bit misleading, as there wasn't very much, and no vegetarian options aside from the cheese.

Guides, Drivers and Staff
Private Walking Tour of Annecy's Historical Center
Private Walking Tour of Annecy's Historical Center
Annecy

Our guide was wonderful and since we went on a Tuesday, the Palais and castle were closed to the public so we got a private tour of both, which was great because the rest of Annecy was absolutely mobbed with tourists.

The Aiguille du Midi, the unmissable high-mountain experience! (Round trip tickets)
The Aiguille du Midi, the unmissable high-mountain experience! (Round trip tickets)
Chamonix

The Aiguille du Midi was great, but the Mer de Glace ice cave should definitely be skipped. The glacier has receded so much that you walk for close to an hour down stairs to get to an ice cave they've carved out the remaining ice, which is partly covered with a tarp to keep it from melting further. The whole way down there are markers of the former heights of the glacier going back 30 years. It is important to have the awareness about climate change but we found the whole experience pretty depressing. The path/ice cave was also so clogged with tourists taking selfies that it made for a very slow frustrating walk down and up to the ice cave. I would recommend doing the historic train up but skipping the ice cave.

Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Sep 08, 2023

Bonjour Simon!

Thank you so much for your valuable feedback; it will greatly assist us and our partners. I genuinely appreciate you taking the time to provide it, with so much details.
I'm delighted to hear that you and Tori had a fantastic time. If you ever have another opportunity to visit Europe, France has so much more to offer, and we can also create some wonderful self-guided itineraries in the UK. I can already envision you on a Highlands Roadtrip!

Once again, thank you for placing your trust in us; it was a pleasure helping you!!
Sarah & The High Point Holidays Team

We had a perfect trip organized by Amandine D...
France | Aug 3 - Aug 14, 2023

L
Lisset M.
Woodside, NY | Reviewed on Aug 29, 2023

We had a perfect trip organized by Amandine Dumas. I highly recommend contacting her anytime you would want to have a customized, wonderful experience. Merci, Amandine for all your good care and amazing guidance.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Sep 04, 2023

Bonjour Lisset,
Thank you very much for your feedback and your nice words.
I am glad you enjoy your trip to Europe especially your Normandy experience ;)
It was a pleasure to work with you, I wish all the best to Marcel and you!
Kind regards,
Amandine

Heavenly Provence!
France | Aug 21 - Aug 27, 2023

John
John P.
Canada | Reviewed on Aug 28, 2023
We had an outstanding tour of Provence and are very pleased with everything involved in the planning, preparation, and execution of our tour. I was a bit skeptical when we first began discussing a tour with KimKim however none of my early concerns developed into anything at all. Amandine and KimKim delivered each and every time.
Some notes for future travellers: a) don't hesitate to be as specific as possible with your coordinator. We were very pleased to receive a ground floor room in...
Read more

We had an outstanding tour of Provence and are very pleased with everything involved in the planning, preparation, and execution of our tour. I was a bit skeptical when we first began discussing a tour with KimKim however none of my early concerns developed into anything at all. Amandine and KimKim delivered each and every time.
Some notes for future travellers: a) don't hesitate to be as specific as possible with your coordinator. We were very pleased to receive a ground floor room in one location that did not have an elevator (mattered for us). We enjoyed our accommodations very much however next time we might include a longer wish list when it comes to hotel amenities. For example in one hotel the room was a bit small, however the hotel location was excellent (and we did not expressly request a large room). Think about where you want to be located. We absolutely loved our Avignon location (la damoiselle) - a beautiful guest house in the old town (Lisa was so wonderful).
b) don't hesitate to be clear about your day trips/excursions/etc. We had a few tours with Ala Francaise and they were very professional. Special thanks and kudos go out to Flo (Florine) who took us on our Wine Tour to Chateauneuf du Pape (out of Avignon), and to Lucille (sp?) who came up to Arles to give us a fantastic walking tour of Arles (finished with a great Cheese and Wine tasting too!). There was one, small, bit of confusion around our Gourmet Walking Tour in Arles. We expected it to be a walking tour of multiple local food spots, however our guide's plan was more of a historical walking tour with a main stop at the end for the Cheese Tasting and wine sampling. This was an excellent tour and our guide was super accommodating at every step, however the initial confusion was an unnecessary hiccup.
Massive highlights: Most of our tours were amazing however our Culinary Cooking Class Day was the best. Gilles (from Provence Gourmet) was tremendous. This day exceeded our expectations at every level. Not only did we love the market walk, but we just had to stop at a local winery in order to have the correct pairing(s) for our food production to follow!!! Gilles was a great Teacher/Chef! He was patient and clear with all instructions and we couldn't have imagined a better day. Merci Gilles!
In summary, we were so pleased with KimKim (and Amandine's assistance). To have all of our logistics taken care of (trains, hotels, tours, etc) made our 7 day Provence tour so much easier. We will totally contact KimKim ahead of our next European adventure. Santé!

Hotel Reviews
Hôtel Jules César
Arles

This hotel was the fanciest of our stays, offering the most amenities. We don't usually prioritize having a pool, but given the heat, we realized it would have been a nice feature to have. It was a great stay overall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B La Demoiselle
Avignon

Lisa was a fantastic host(ess). She greeted us and made us feel like returning family members! LOVED our first floor room and the wonderful breakfast space in the back of her great guest house. Our morning breakfast was fresh and tasted great. The walk into town was easy and only a five minute stroll and you were in the heart of the old town of Avignon. We only wish we stayed another few nights (2 for us) as we were both very comfortable and felt right at home.

Authenticity & Character
Really charming guest house with a wonderfully warm and comfortable atmosphere.
Location
A short walk into the heart of Avignon. The roads are pretty flat so you don't need to be a trained athlete and we never felt as though the location was anything other than fantastic.
Staff
Lisa and Joanne were top notch!
Cleanliness & Comfort
Hotel Escaletto
Aix-en-Provence

The Hotel Escaletto was an excellent place from which to explore Aix-en-Provence. Our room was very clean and while a bit on the small side it was completely satisfactory for our visit to Aix. The proximity to the old town was a highlight. It was a pretty easy walk in to the heart of the old town/restaurants/etc. and it was possible to return home for breaks if so desired. The breakfast offered was very good and the staff were very accommodating if you had any needs. An elevator is always an added bonus and the Escaletto did not disappoint. We didn't really make use of the 4th floor patio, but it was a good size and I'm sure was nice for those who chose to sit out.

Authenticity & Character
Nothing - it was a nice, clean, well located hotel. More of a modern feel but completely clean and well looked after.
Location
Staff
Always helpful when required.
Cleanliness & Comfort
Activity Reviews
An afternoon in Châteauneuf du Pape
An afternoon in Châteauneuf du Pape
Avignon

Flo was an excellent guide. His English skills were excellent and he provided great commentary on our drive through the countryside (the region, History and Architecture of Avignon, etc.) as we made our way to our first winery. We visited two wineries (Chateau Maucoil - in the northwest corner of Chateauneuf du Pape; and Maison Bouachon in the village of Chateauneuf du Pape). The Chateau Maucoil stop was by far the best. We had 6 tastings and the hostess was wonderful taking us through the Chateau's different vintages and discussing the difference in terroir in their various fields. She did a wonderful job sharing information about the appellation of Chateauneuf du Pape and the 13 different grape varietals used in this region of Provence. It was very interesting to learn about the different soil types in CNP as they were much different than in other wine regions we had visited. Highly recommend this stop. Our second stop was a bit disappointing. The hostess at Maison Bouachon was wonderful however this stop was more about 'how to taste wine' and less about the various vintages of this winery. We only had 3 tastings and it was disappointing after the great visit to Chateau Maucoil. It is a great stop for someone who wanted to learn about tasting wine but for anyone who has visited multiple wineries previously it was a bit disappointing in the limited number of tastings. Their winery facility was impeccable but it felt like a showroom visit more than a winery tasting tour. Perhaps if it was our first stop I would not be so critical but it was not nearly as good a stop as CM. Before returning to Avignon Flo (our guide) took us to a wonderful historic monument overlooking of the town and appellation. We had a great view of the Rhone Valley (with Avignon in the distance) and it was fun to stop and take some photos of the Valley and river rolling by.

Quality of Experience
Great visit to CM and our guide Flo.
Guides, Drivers and Staff
Flo was amazing. Likely one of the top two Ala Francaise guides for our entire week.
Transport
Very comfortable van (we had 6 in our van)
Provençal Market Visit & Cooking Workshop
Provençal Market Visit & Cooking Workshop
France

This was the best!!!! Gilles was an excellent Chef/Host and he made the day a wonderful one. We started with a conversation with Gilles about the kind of Provencal meal we were hoping to make. Gilles provided a few great options and together (with the one other couple) we selected a Sea Bass meal. Gilles then took us to two different markets in Aix, a famous Aix bakery, as well as a quick stop at a local grocer where he picked up a couple of other items for our meal. Prior to arriving at his house (where we were going to cook) we stopped at a local winery so we could taste some wine and choose appropriate wine for our meal!!!! This was both unexpected and fantastic. We had a chance to sample some wines from Chateau Henri Bonnaud and ended up choosing a White and a Rosé to take with us for our meal. Chateau Henri Bonnaud was a great stop. The staff were very clear and provided some great background on the winery, the terroir, and the appellation as a whole. Gilles took us through every aspect of the preparation of our meal. He was patient and a great Chef/Teacher getting us to assist with each and every part of our three course meal. His home was wonderful and provided a spacious place for us to work and learn together. It was a massive success and a true highlight of our week in Provence.

Quality of Experience
The whole day exceeded our expectations (and the other couple were fantastic classmates too).
Food
Loved our Sea Bass meal and each of the other courses too.
Guides, Drivers and Staff
Gilles was fantastic. 10++
Transport
Completely fine. Comfortable, spacious, and clean.
Half Day Cassis Trip
Half Day Cassis Trip
Aix-en-Provence

We enjoyed our Cassis half day tour very much. I think it could have been even better if we had a little longer time in Cassis but that is on us and our planning. Our guide Guillaume picked us up and drove us out from Aix to Cassis (about 30 minutes). Guillaume was very nice and answered all of our questions. He wasn't as talkative about the region's history, geography, etc. as we might have liked but he was very pleasant and professional at all times. Our first stop was at Cap Canaille high above Cassis. We were able to jump our and grab some amazing photos with tremendous vistas along the coastline. This stop was between 10 and 15 minutes so don't expect a long hike on the trails but rather a quick stop to enjoy the great views before heading down into Cassis. In Cassis we went directly to the harbour area where we were encouraged to take the 'short boat tour' of the Calanques. This tour was approx. 45 minutes and cost approx. 16 Euros per adult. Thankfully a boat was loading and departing right away so off we went on a small'ish tourist boat (mostly open air with a covered section mid-ship) to exit the harbour. Our time in Cassis would only be approximately 2 hours so it was important (if we wanted to take a boat tour of the Calanques) that we go straight to the ticket office and get on the first possible boat. Our Captain narrated most of the way (in French and in English) telling us that we would visit 3 Calanques along the shoreline. We really like being on the water so it was a great way to see the Calanques without having to exert any excercise whatsoever. After entering and exiting three different Calanques (inlets/skinny harbours surrounded by vertical cliff walls) we worked our way back to the harbour. From there we still had about 60-90 minutes for a walking stroll through Cassis (really just around the harbour and the large square at the harbour). Thankfully there was a great market taking place and so it was fun to compare the market to others we've seen and to browse the many artisan displays. I would say our Half Day in Cassis was really more of a 'Quick Tour of Cassis Harbour and the Calanques'. No doubt you can book a full day and this might be something I'd recommend if you really wanted to check out the small seaside village in more depth. If you're interested in seeing the Calanques from the water (and not hiking them - which may take a number of hours) then this is a great way to accomplish that. Our tour guide was nice and very professional however he was more of a Taxi Driver on this tour. We thought he could have been much more informative during our drive (and he did answer all questions as best he could) and possibly the tour operator could arrange for a more private boat trip as well (cost?) but that might be prohibitive (?). All in all we did have a nice half day. We saw the Calanques and enjoyed a brief visit to Cassis. We were back in Aix by 1:00 pm and were able to have a free afternoon to explore.

Quality of Experience
Guides, Drivers and Staff
Guillaume was really nice but he didn't offer as detailed a narration of the region as we had with other guides. The Boat Captain was fun and shared information about the region's connection the the Sea.
Transport
Clean, professional, comfortable.
Gourmet tour of Arles
Gourmet tour of Arles
Arles

While this ended up being a great tour we think it is poorly named. The tour ended up being more of a Historical Tour of Arles (with a Cheese tasting + wine at the end). Our guide - Lucille (?) - was fantastic! When we first met and she outlined the plan for our walking tour we shared our questions (we thought it would be a walking food tour like we had done in other places - tour markets/small shops where we would try local cuisine, etc.) as it seemed we had different ideas about what was expected. Lucille was great - she immediately adjusted her plan and started us off with a short walk to a Patisserie that she really liked. There she gave us a chance to order some local food and she talked about some of her local favourites (including some history of Provencal bread - Fougasse). We proceeded to wander around Arles with the occasional stop along the way (in the Park to finish our coffee and snacks) to see historical monuments/ruins/etc. around the town. Highlights were stopping in to see the Roman Amphitheatre (sadly closed to foot traffic but you got a great look), Coliseum (excellent stop), and a couple of stops at places made famous by Vincent Van Gogh's 2 year stint in Arles (Yellow café and the Hotel Dieu). Throughout our walk we learned about the history and evolution of Arles. We also had a nice stop at a local Nougat shop and tried out a variety of Provencal nougats - they were really good. The culmination of our walk was a stop at Les Fromagères (Women Cheesemakers). There we were treated to a Cheese Tasting of at least six different styles of local Provencal cheese. Naturally we were offered some Provencal wine to accompany this tasting!!! It was fun to try different cheeses from very fresh (soft) options to one that was infused with a Pesto 'sauce'. Yummy!

Quality of Experience
Guides, Drivers and Staff
Our guide was awesome!!! She made the afternoon wonderful. Merci.
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Sep 04, 2023

Thank you so much for your detailed feedback and your time!
It will me help so much to improve our services and the quality of our offer.
I am happy you enjoy Provence and especially your cooking class!
I wish you to keep wonderful memories of this awesome trip! Your photos are so nice, thanks for sharing them!
I wish you all the best to both of you :)
Amandine

Great Experience!
France | Aug 17 - Aug 24, 2023

A
Ariel P.
North Stamford, CT | Reviewed on Aug 26, 2023
This was our first time booking a trip through Kimkim and we definitely plan to book with them again! Our guide, Mathilde, was very knowledgable and helpful and worked through several iterations of the vacation itinerary with us until it was perfect. Our daughters (8 & 11) loved all the activities she planned as well as the private tours she set up for us which kept them excited and engaged throughout our time in Paris. The itinerary could have been a bit more detailed (e.g. how long a tour... Read more

This was our first time booking a trip through Kimkim and we definitely plan to book with them again! Our guide, Mathilde, was very knowledgable and helpful and worked through several iterations of the vacation itinerary with us until it was perfect. Our daughters (8 & 11) loved all the activities she planned as well as the private tours she set up for us which kept them excited and engaged throughout our time in Paris. The itinerary could have been a bit more detailed (e.g. how long a tour would last so we could plan out the rest of our day once there) but that was just a minor thing and overall everything was fantastic. The hotel was also in a perfect location, close to local restaurants, shopping, the Metro and the Eiffel Tower. We had the absolute best time and have told our friends and family about Kimkim who plan to use them in the future as well!

Hotel Reviews
Les Quais de Lutèce 4*
Plailly

The hotel itself was amazing as it was a short walk to the park and the buffet breakfast and dinner were wonderful for our family of four. The only thing we didn’t love was that there was a late check in on our first day of arrival - 5pm, so we had to kill several hours before being able to access our room. The restaurants and bar were closed during this time so there wasn’t much to do. Other than that, it was a great experience and we highly recommend visiting Asterix Park and staying at this hotel.

Authenticity & Character
They had a special meet and greet with the Asterix characters.
Location
So close to the park!
Staff
Cleanliness & Comfort
Hôtel Gustave
Paris

Excellent location, close to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Aug 29, 2023

Hello Ariel,
Merci beaucoup for your kind review, I'm happy you had a fantastic trip! We'll make sure we write the total duration of the tours from now, this kind of feedback helps a lot! I wish you all the best in your future travels!
Kind regards,
Mathilde

Fantastic family trip to Paris and southern France!
France | Aug 6 - Aug 14, 2023

C
Craig S.
Menlo Park, CA | Reviewed on Aug 24, 2023
My wife, 16 year old daughter and 12 year old son had a wonderful trip to Paris and southern France in early August. Since it was our kids' first time in France we wanted the trip to be fun as well as educational and were really happy with our experience! Lise quickly understood what we were looking for and organized small group or private tours for us in Paris including the Eiffel Tower, Norte Dame/Sainte Chapelle, Versailles and the Louvre. All of the guides were knowledgeable,... Read more

My wife, 16 year old daughter and 12 year old son had a wonderful trip to Paris and southern France in early August. Since it was our kids' first time in France we wanted the trip to be fun as well as educational and were really happy with our experience!

Lise quickly understood what we were looking for and organized small group or private tours for us in Paris including the Eiffel Tower, Norte Dame/Sainte Chapelle, Versailles and the Louvre. All of the guides were knowledgeable, personable and passionate about the places we visited. They also helped navigate around the crowds and thanks to them we were able to see the sites more efficiently and learn much more than if we'd gone on our own. We stayed at a boutique hotel just off the Champs Elysees with easy access to lots of great restaurants as well easy subway access to many of the popular sites. Lise provided a set of wonderful looking restaurant recommendations, although quite a few of these were closed as many restaurants that cater to local French were on holidays for a few weeks. Lise was super-helpful in calling restaurants and we found some good restaurants in the more popular tourist areas, but if there is anything I'd change it'd be to make restaurant reservations in Paris a little earlier when traveling in August.

After Paris we stayed in Nice and took guided half-day tours of Monaco & Eze one day and Cannes, Antibes and St. Paul de Vence another. These were more sightseeing vs educational tours, but we'd never have seen so much of southern France in such a relaxing way on our own and got some great pictures and memories. We stayed in an apartment just off of old-town in Nice which is alive with activity in August and enjoyed lots of time at restaurants and the public markets.

Overall, we really had a wonderful trip and hope to book future trips through kimkim. The local guides made a big difference in getting to know France in the limited time we had and Lise made the whole experience including all transportation seamless.

Hotel Reviews
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Cute boutique hotel, delicious French breakfasts, helpful English speaking front desk staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L'abeille Boutique Appartements
Nice

Nice apartment in the heart of a bustling area of Nice, great for people looking to hit the restaurants and social scene of Nice.

Authenticity & Character
Location
Staff
Nothing bad, just didn't interact with staff
Cleanliness & Comfort
Activity Reviews
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

This just seemed "As Paris as you can get". Seeing Paris by night is just wonderful, the food and service was excellent and it really was the perfect way to cap off our trip in Paris.

Quality of Experience
Food
Guides, Drivers and Staff
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris
Quality of Experience
Guides, Drivers and Staff
Versailles Palace & Gardens Private Tour
Versailles Palace & Gardens Private Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Montmartre & Sacré-Coeur walking tour
Montmartre & Sacré-Coeur walking tour
Paris
Quality of Experience
Guides, Drivers and Staff
Local specialist: Lise Troulier

One of our best trips ever!
France | Jul 31 - Aug 20, 2023

Larry
Larry S.
West Chicago, IL | Reviewed on Aug 23, 2023
We couldn't be more pleased with the planning, organizing, booking and follow-up from Justine. Ours was a 3-week trip in France covering the areas of Normandy, Bordeaux, the Dordogne area, French Riviera and Paris. Justine set up all of our hotel locations in the best access for all the sights we wanted to see. Also, the hotels themselves were very nice with helpful and friendly staff. All of our guides in the different cities were very knowledgeable. It was especially nice to have all... Read more

We couldn't be more pleased with the planning, organizing, booking and follow-up from Justine. Ours was a 3-week trip in France covering the areas of Normandy, Bordeaux, the Dordogne area, French Riviera and Paris. Justine set up all of our hotel locations in the best access for all the sights we wanted to see. Also, the hotels themselves were very nice with helpful and friendly staff. All of our guides in the different cities were very knowledgeable. It was especially nice to have all vouchers established with the hotels, car rental, tours, and driver pick up and delivery where needed. We particularly were so grateful for the 1st class booking on the train from Nice to Paris. After seeing the crowds at the ticket windows for the train, it would have been very nerve-wracking to have had to get the tickets ourselves.
During the planning process for the trip, Justine was very accommodating to our requests and even made a last minute change for us on our car rental with ease. All of our guides and drivers texted us within 24 hours before any upcoming event which gave us comfort in not being concerned about time, location, etc.
This is the second time we've used Kimkim (traveled to Colombia before) and have been so impressed with the quality and detail to all aspects of their planning. The local specialists have also been super-fantastic.
One small suggestion we would make is that, if driving, some hotels have limited dedicated parking which fills up fast. We often couldn't get a parking slot for 1 or 2 nights. If we would have known this ahead of time, we could have called the hotel(s) in advance to reserve a spot for us. This info may be worth passing on to future clients.
We will definitely use Kimkim again should we plan another international trip.

Hotel Reviews
Hôtel de l’Horloge
Avignon

Great location for walking to all major sites within the walled part of the city. No hotel parking garage provided and a bit of a walk to the public parking garage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Lion d'Or et restaurant la Table du Lion
Bayeux

This hotel is in a great location for easy access to all the major restaurants and amenities in Bayeux. It also has one of the best breakfast selections of any hotel we've stayed at. If driving, however, it is a good idea to call ahead to assure a parking slot at the hotel as their space is quite limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Madeleine Hotel & Spa
Sarlat-la-Canéda

Great location for the primary shopping mall. Very friendly and helpful staff. Parking a bit of a problem as it is about a 15 minute walk to the garage and space is limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel West End
Nice

Fantastic location on the Mediterranean...great for people watching and many restaurants available. There is also a covered public parking ramp very close in the same block.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel d'Orsay
Paris

Great location on the left bank within easy walking distance to the Rhone river, Museé d'Orsay and the Louvre. The hotel has access to inexpensive tickets for many attractions which saves having to stand in line. Also, great restaurants nearby.

Authenticity & Character
Location
Staff
They provided us with clear directions on how to use the Metro which was very helpful and also informed us that they had entrance tickets to the Museé d'Orsay for our use.
Cleanliness & Comfort
Activity Reviews
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

This driving/walking tour felt very rushed. The guide would drop us off and various interest points and tell us we had a very specific time that we had to meet him back at the van for a pick-up. Often these were for very short periods of time, like 15 minutes. He was also very abrupt with accommodating the needs for the tour guests. It would have also been nice to have had some sound amplification in the van so those in the back could hear better.

Quality of Experience
Guides, Drivers and Staff
Transport
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our tour guide, Joanne, was very knowledgeable and friendly and provided a great tour. We appreciated the fact that she had a mic and earpieces for us to wear when we were in noisy areas such as St. Chapelle.

Quality of Experience
Guides, Drivers and Staff
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux

Jean Baptiste (J.B.) was super knowledgeable and gave us a lot of info. about Normandy and we visited all the primary sites and gained a lot of insight in being able to physically see where the landings took place. The only downside--and it wasn't his fault--was the bad weather. It was rainy, cold and very windy the days we were there. We ended up totally wet and ruined two umbrellas because of the strong winds.

Quality of Experience
Guides, Drivers and Staff
Transport
The transport van was adequate but the sound system had an echo which, at times, made the comments from the tour guide hard to understand.
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

Fantastic tours with Caroline. She took us shopping for baguettes and cheese, then provided a picnic lunch in a park across for Notre Dame, after which we then walked to pastry shops ending at a wine bar with samples at each place.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Lacenas | Replied on Aug 27, 2023

Thanks Larry for your feedback, I am happy you enjoyed your holiday and we hope to see you again soon on Kimkim !
Enjoy the rest of your summer !
Best regards
Justine

A wonderful and fun trip to France
France | Aug 5 - Aug 19, 2023

I
Indhu S.
Sri Lanka | Reviewed on Aug 21, 2023
We had a super experience! Valentine was very helpful, knowledgable and accomodated all our requests during the planning and booking of the trip. Everything was organised in a very short time period (7 to 10 days before the trip). Also, we really appreciated that she was available to us throughout our trip in France and we were able to reschedule some private transfers and one tour. The tour guides were very knowledable and interesting. The travel including private transfers, internal flight... Read more

We had a super experience! Valentine was very helpful, knowledgable and accomodated all our requests during the planning and booking of the trip. Everything was organised in a very short time period (7 to 10 days before the trip). Also, we really appreciated that she was available to us throughout our trip in France and we were able to reschedule some private transfers and one tour. The tour guides were very knowledable and interesting. The travel including private transfers, internal flight and train rides were all well organised. Perhaps one area of improvement would be that we would have liked a little more transparency with the costs of the individual tours and private transfers. Overall, we had a great expereience! Thank you.

Hotel Reviews
B&B Domaine de l'Isle
Chenonceaux

It was a very pretty and charming place but located a little far from restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renaissance Aix-en-Provence Hotel
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saint-Germain-des-Prés Pastry & Chocolate Walk
Saint-Germain-des-Prés Pastry & Chocolate Walk
Paris

This was quite an interesting experience and in addition to being introduced to some of the better pastry and chocolate shops, the guide also took us to some of the churches in the area. Sampling the pastries and chocs was also grerat!

Quality of Experience
Guides, Drivers and Staff
Seine River Cruise with Audio Guide
Seine River Cruise with Audio Guide
Paris

The boat was very crowded but we saw the basic highlights of Paris. It was sometimes difficult to follow the audio guide

Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris

Amazing views of Paris from the Summit. Also, felt great to reach the top of one of the most famous structures in the world. Guide was also interesting and fun.

Quality of Experience
Guides, Drivers and Staff
Disneyland Paris: Entrance Tickets with Premier Access Pass
Disneyland Paris: Entrance Tickets with Premier Access Pass
France
Quality of Experience
Guides, Drivers and Staff
Driver was very friendly and accomodating
Louvre Private Family Adventure
Louvre Private Family Adventure
Paris

Guide was very good and made it interesting for the kids.

Quality of Experience
Guides, Drivers and Staff
Half Day  Loire Valley & Vouvray Wine Tasting Experience
Half Day Loire Valley & Vouvray Wine Tasting Experience
France

Very informative guides and enjoyed the scenic drives!

Quality of Experience
Guides, Drivers and Staff
Transport
Canoë under Chenonceau Castle
Canoë under Chenonceau Castle
France

Great views of the Chenonceau castle and it felt good to do something active

Quality of Experience
Guides, Drivers and Staff
Transport
Chenonceau Castle: entrance tickets
Chenonceau Castle: entrance tickets
France

Good audio guide

Quality of Experience
Guides, Drivers and Staff
Private Tours of the French Riviera
Private Tours of the French Riviera
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 23, 2023

Bonjour Indhu,
Thank you very much for your review!
All your remarks are very important and helpful for us, in order to improve our services.
We hope you enjoyed your family trip, it was a pleasure to organize it quite last-minute.
See you soon in Europe,
Valentine

Family trip to Paris, Normandy and St. Malo
France | Aug 12 - Aug 19, 2023

Kelly
Kelly L.
Bloomfield, CT | Reviewed on Aug 20, 2023
The cheese tasting was excellent- a highlight of the Paris trip. So much care effort and knowledge went into that evening.
The bike tour was really fun and well-planned out. The bikes worked well. However, our tour guide was not Parisian or even French and her knowledge of history was a lacking (also negative, snarky). We enjoyed seeing the sights but her commentary was a bit superficial and geared toward a younger age group.
Our hotel in Paris (Novotel Les Halles) had a very...
Read more

The cheese tasting was excellent- a highlight of the Paris trip. So much care effort and knowledge went into that evening.
The bike tour was really fun and well-planned out. The bikes worked well. However, our tour guide was not Parisian or even French and her knowledge of history was a lacking (also negative, snarky). We enjoyed seeing the sights but her commentary was a bit superficial and geared toward a younger age group.
Our hotel in Paris (Novotel Les Halles) had a very convenient location and a nice breakfast each morning. Also a pretty interior courtyard. Our kid's room had a clogged shower drain that overflowed, and the A/C was not great.
In Normandy, the Hotel Bayeux was too rustic. We stayed in MAISON BLUE, #17, and it was awkward, uncomfortable, old and just odd. While the ability to stay in one apartment as a family, this was a bit too rustic for our tastes, especially the bathrooms, with cracked floors and tiny toilets without sinks nearby. The breakfast was fine.
The D-Day beaches tour was very thorough, and and the day by visiting the US cemetery at 5 pm for Taps was very moving. Our guide was very knowledgeable.
Clare Collins, our tour guide for Mont St. Michel, was excellent: extremely professional, efficient, and also possessing an amazing depth of knowledge of the historical site. We loved her enthusiasm.
Finally, Hotel L' Addresse, our accommodations in St. Malo, were quite nice, and more typical of what were were expecting. There was terrace and balcony off each room. There was a nice breakfast each day.. It was reasonably close to the walled city and close to beach stairs- a plus. The staff was extremely helpful and offered to be proactive with recommendations and with communication about our daughter's left-behind passport and medications. They also packed a to-go breakfast for us the morning of our departure.
Unfortunately, one of us seems to have developed a case of scabies from that hotel suggesting they may need some new bedding!
Adil, our St. Malo tour guide, was also very professional and knowledgeable. We were grateful for all of the time he spent with us and his driving us from Bayeux to Mont St. Michel and on to St. Malo.
Our driver back to Paris was very efficient and professional and made sure we linked up with the courier for the missing passport.
Nathalie, thank you for helping plan this trip for us. Thanks for helping retrieve the missing items left behind at the hotel in Paris, we are extremely grateful for that. It would have been so difficult without your help. We all will have wonderful memories of our trip to France in 2023.

Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Aug 21, 2023
Dear Kelly, Thank you so much for sharing your feedback on the hotels and places you've experienced during your trip to France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
You had some " adventures" concerning accomodations, sorry for Bayeux, I knew that it was not luxury but I thought it would be great to have you all in this private house.
I am glad to read that all our service...
Read more

Dear Kelly,

Thank you so much for sharing your feedback on the hotels and places you've experienced during your trip to France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
You had some " adventures" concerning accomodations, sorry for Bayeux, I knew that it was not luxury but I thought it would be great to have you all in this private house.
I am glad to read that all our service providers ( guides, drivers etc...) were up to the task as usual !! And the most important is that you went back home with lots of great memories!
As for me, I am happy to be there to create a beautiful journey for you but also when you needed my help.
Thanks again for your trust in Kim Kim and in our team !

My son and I traveled around France for 2 wee...
France | Aug 8 - Aug 19, 2023

Dianne
Dianne M.
Colorado Springs, CO | Reviewed on Aug 20, 2023

My son and I traveled around France for 2 weeks. I was anxious about planning the trip but Valentine made it stress free. She was easily accessible and answered all my concerns very timely, making changes I requested, listening to what we wanted and arranging the trip perfectly! The accommodations and tours she arranged were better than expected. I would definitely recommend her and use the services for any future travel.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 22, 2023

Bonjour Dianne,
Merci beaucoup for your review!
It was a real plaesure to organize your Mother & Son trip to South of France.
Hope you cameback home with a lot of souvenirs in mind.
Have a lovely Summer Season, and see you soon in Europe,
Valentine

Great trip planned by Josee!
France | Aug 10 - Aug 15, 2023

Theresa
Theresa R.
Woodside, NY | Reviewed on Aug 17, 2023
Great trip planned by Josee! Josee had been great since day 1, she made sure to address any issue simple or complicated. There was some medical & religious issue that she patiently took into consideration in planing this trip. All chauffers & guides used were professional & attentive. Special mention to lady Chauffer Naila, guide Philippe & Julienne. We enjoyed a slow paced relaxing vacation. We felt we’re well taken care of. Josee did a good job! Read more

Great trip planned by Josee! Josee had been great since day 1, she made sure to address any issue simple or complicated. There was some medical & religious issue that she patiently took into consideration in planing this trip. All chauffers & guides used were professional & attentive. Special mention to lady Chauffer Naila, guide Philippe & Julienne. We enjoyed a slow paced relaxing vacation. We felt we’re well taken care of. Josee did a good job!

Hotel Review
Hôtel La Comtesse 4*
Paris

Great location accessible to restaurants, grocery & transportation! Staff are attentive especially Emily!

Authenticity & Character
Location
Staff
Shout out to Emily, Jonalyn, William
Cleanliness & Comfort
Activity Reviews
2CV Private Tour Paris Highlights
2CV Private Tour Paris Highlights
Paris

Worth doing it! Nicolas was a great guide & photographer!

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

The tower & view is great. Except that it’s too crowded but it’s August peak season of tourist.

Quality of Experience
Guides, Drivers and Staff
Transport
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris
Quality of Experience
The boat used was huge and filled to full capacity. There are cruise company on other docks of smaller boat less people capacity.
Guides, Drivers and Staff
Tour ended 30 mins earlier then it rained. Supposed puck up was 7pm the transport is condiderate enough to allow an earlier pick up. Amazing Naila looked for us patiently since we ended up at different location to be picked up.
Transport
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

So much to see & learn from history. Guide is very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
There should be at least 30 mind to 1hr allowance from the time the tour ends until pick up. The tour supposed to end at 4pm yet pick up time is also 4pm. The tour ended at 4:15 without seeing MonaLisa the room to see it us full of people almost impossible to get close to it & took longer time. After seeing it, you need longer time to exit not even enough time to eat/drink, go to bathroom, or took one last picture. If you have mobility issue the walk time is longer. To reschedule pick up time cost us extra money it could have bedn avoided if at the begining there’s an hour allowance for crowd, bathroom, walk time, or getting lost finding the exit.
Sainte Chapelle and Notre-Dame
Sainte Chapelle and Notre-Dame
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Saint Germain des Près Food Tour
Saint Germain des Près Food Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Philippe is the best of all the guides! He dealt the challenge of most restaurants being closed in August with creativity & patience. He went above & beyond of taking us to different location from the itinerary do that we get to try different foods.
Transport
Naila us gracious & considerate to pick us up where the tour ended instead of the set pick up location.
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Aug 18, 2023

Bonjour ladies!

Thank you so much for your kind words and for taking the time to share your feedback with us and with Kim Kim! It was a true pleasure to design your France trip! I am so happy that our guides, hoteliers and myself were able to make your trip a memorable experience! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.

Thanks again for your trust in Kim Kim and in our team !
Take care,
Josée

Best early 50th birthday trip! .
France | Aug 3 - Aug 11, 2023

A
Aimee D.
Minnetonka, MN | Reviewed on Aug 14, 2023
We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future! Read more

We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future!

Hotel Reviews
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Great location, great breakfast included and the staff was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Premier Hôtel de la Paix
Reims

Loved this hotel! Rooms were super nice, breakfast was great, room service and the bar were awesome. Staff was super friendly and you can’t beat the location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivage Hôtel & Spa Annecy
Annecy

What an incredible property! We had a junior suite that was perfect for our family of four. It was huge! Everything about the hotel is top notch. The views and location cannot be best. The staff was super! We loved every second of our stay there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalet Hotel le Prieuré
CHAMONIX MONT BLANC

THE VIEWS!! Absolutely stunning! The location is perfect. We had a suite that was perfect for our family of four. Everyone had their space. The two bathrooms/showers was awesome. Everything was super nice and newly renovated. The spa is a really nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eiffel Tower Summit Ticket and Commented Seine cruise
Eiffel Tower Summit Ticket and Commented Seine cruise
Paris

Would have been awesome but it was pouring and cold so it was not a great experience.

Orsay Museum with audioguide  (tickets only)
Orsay Museum with audioguide (tickets only)
Paris

Loved loved loved this! My kids really enjoyed having the audio guides. It provided us with more appreciation for what we were looking at. And you controlled what pieces you wanted to lean more about. Super easy to use as well.

Quality of Experience
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

It was great - we learned so much about the area that we otherwise would not have ever discovered. It’s a really great excursion. Mathias was great!

Quality of Experience
Guides, Drivers and Staff
Mathias was super knowledgeable and friendly!
Saint-Germain-des-Prés Pastry and Chocolate Tour
Saint-Germain-des-Prés Pastry and Chocolate Tour
Paris

This was a super fun experience! It was great to get to sample all of the fun foods! My kids loved it!

Quality of Experience
Guides, Drivers and Staff
Luis was great!
Famous Champagne Houses & Sightseeing in Reims- Private group
Famous Champagne Houses & Sightseeing in Reims- Private group
Reims

This tour exceeded our expectations by a lot! Wow - we learned so very much about Teims from an historic context. We visited several amazing churches as well. Rafa knows a lot and was just great to spend the day with!

Quality of Experience
Guides, Drivers and Staff
Transport
Private cruise & Cheese Fondue on Annecy Lake
Private cruise & Cheese Fondue on Annecy Lake
Annecy

Wow was this amazing! The weather was perfect, the food was fantastic and Roy was super sweet! He even took my son over so he could jump off a ledge into the water. He had blankets to keep us warm as the sun was setting. It was great!!

Quality of Experience
Guides, Drivers and Staff
Transport
Confusing as to where we were supposed to meet him.
Aiguille du Midi, balcony hiking and Mer de Glace
Aiguille du Midi, balcony hiking and Mer de Glace
France

EPIC I’m every way! LOVED LOVED LOVES this so much. The weather was perfect, the views were to die for and the getting to experience the hike and see the stuff that we did was like nothing we’d ever done. Alban was the NICEST guy - he was just awesome!

Quality of Experience
Guides, Drivers and Staff
Transport
Roadbook & Support Service
Roadbook & Support Service
France

Not super helpful to only receive this a week or two before trip. Should be provided sooner.

Quality of Experience
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Aug 18, 2023

Bonjour Aimee and family!
Thank you so much for sharing your comments and your enthusiastic feedback on your family trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories!
Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Thanks again for your trust in Kim Kim and in our team !
Josée

Our first trip to France!
France | Aug 8 - Aug 12, 2023

Vicky
Vicky C.
Denver, CO | Reviewed on Aug 14, 2023
We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment. Read more

We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment.

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

It was at such a convenient place. Front desk was helpful in suggesting places to eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Lacenas | Replied on Aug 14, 2023

Thanks, Vicky, I am happy you and your family had such a great time in France.
It was great to plan your holiday with you and Daryl!

We hope to see you again soon on Kimkim !

Best regards
Justine

Our complete trust in KImKim, Justine and the guides!
France | Aug 8 - Aug 12, 2023

S
Sharon S.
Colorado Springs, CO | Reviewed on Aug 13, 2023
We had three guides, Raphelle F and Mathias and Raphelle S. They were all so outstanding! Very personable, passionate, well informed and answered all our questions in such a passionate way. It was mostly just the three of us so it was very personalized and private to us. They moved us through with expediency and sensitivity, especially to me who is almost 83 and recovering from a stroke. In museums, they took elevators, saving me from stairs and also found places for us to sit while... Read more

We had three guides, Raphelle F and Mathias and Raphelle S. They were all so outstanding! Very personable, passionate, well informed and answered all our questions in such a passionate way. It was mostly just the three of us so it was very personalized and private to us. They moved us through with expediency and sensitivity, especially to me who is almost 83 and recovering from a stroke. In museums, they took elevators, saving me from stairs and also found places for us to sit while they gave us talked.
The planning of our time and the the sites were wonderful and the uber drivers were never more than 1-3 minutes away from picking us up! Transportation with them was a dream!
We will recommend KIMKIM to any of our friends! Thank you for making our stay in Paris a delight!!
Sharon Schuh

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Very pleasant staff and centrally located. They helped us with restaurant referrals. They were on a quieter street. It was a very quiet place to sleep. They had delicious breakfasts and took orders if we wanted something hot and specially made. We were very happy there. A good place to come and go during the day.

Authenticity & Character
Location
As above written.
Staff
Very helpful for referrals and very friendly.
Cleanliness & Comfort
The room was cleaned with fresh water bottles and no personal items disturbed.
Activity Reviews
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our guide Raphelle F was marvelous and passionate and had so much information! She beautifully explained the stain glass and very dramatically told us the history of the Conceirgerie. She took her time to answer all questions and was very personal! We loved the dramatic way she told the history. History can be boring but she made it very alive and interesting! She even walked us to a restaurant that she recommended! We adored her!

Quality of Experience
Guides, Drivers and Staff
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

This is a very historic site and a must see in Paris. Because of the lines and wait, we will only do it once. But it was necessary to do!!

Quality of Experience
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

We took the cruise right at sunset before dark and it was perfect! As the cruise came back we saw Paris and bridges lit up! It was a beautiful time to go. As we landed the Eiffel Tower was lit up and blinking.

Quality of Experience
The time of day and the lights of Paris and bridges. Also the people on the bank were dancing and playing bands and twirling and also just waving. A fun experience.
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

Mathias was our personal guide and he was wonderful. Very passionate about the food we tasted or saved for a wonderful picnic at Luxembourg Park. We stopped in many food, cheese, wine, candy shops and he gave an excellent history of the process of each food. He helped us be aware of the "palate" of good French food, its history and its process. He was very friendly and passionate and personable to us. He did not rush us in eating or talking.

Quality of Experience
Le Louvre Private Tour
Le Louvre Private Tour
Paris

Raphaelle S. gave us a wonderful, informative personal tour! We loved her and all the information. She knew what and where to take us in such a huge museum. We totally trusted her choices and information. One of our favorite tours. She was very sensitive to us and answered many questions.

Quality of Experience
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

I did not go on this tour because of the stairs and amount of walking. Plus it was the last day and at 83 I just didn't have the energy! I hated to miss it and know Mathias did a great job.

Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Lacenas | Replied on Aug 14, 2023

Bonjour Sharon,

Thanks for this wonderful feedback and your kind words! I am so happy you had such a great time in France.
We hope to see you again on KimKim very soon !

All the best
Justine

A trip that I am going to remember for years to come.
France | May 31 - Jul 26, 2023

Kidianga
Kidianga T.
Biggs, CA | Reviewed on Aug 09, 2023
I want to say thank you to Mathilde and her team for helping me create memories that will last me a lifetime and beyond. I can't rave enough about the exceptional services provided by Mathilde. She was patient, accommodating, flexible, and always available. Every single guide Mathilde paired me with was incredibly kind, generous and knowledgeable. My vacation in France far exceeded my high expectations. I will not hesitate to enlist Mathilde's help again if I ever travel to France or... Read more

I want to say thank you to Mathilde and her team for helping me create memories that will last me a lifetime and beyond. I can't rave enough about the exceptional services provided by Mathilde. She was patient, accommodating, flexible, and always available. Every single guide Mathilde paired me with was incredibly kind, generous and knowledgeable. My vacation in France far exceeded my high expectations. I will not hesitate to enlist Mathilde's help again if I ever travel to France or Switzerland for that matter. She is remarkably excellent and I would highly recommend her to anyone. Mathilde, merci beaucoup.

Hotel Reviews
La Villa Nice Promenade
Nice

The staff at this hotel were so friendly and helpful. They made my stay so enjoyable and comfortable. The location was perfect, close to La Promenade des Anglais. The breakfast was delicious and had a great variety of options. My room was a little small but still incredibly comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Collège Hotel
Lyon

I didn't like it at all. I believe that it was a former dormitory that has been transformed into a hotel. The inside decor was not very inviting. I was extremely disappointed that Mathilde chose this hotel for me, especially given the fact that I was travelling all the way from the United States. My stay here was one of the low point of my vacation in Europe. I would never recommend anyone to stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Annecy Centre Atria Hôtel
Annecy

Exceptional hotel, very clean, with a first rate staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Aug 17, 2023

Hello Kidianga,
Thanks for this amazing review! I'm happy you enjoyed your trip, it would be a pleasure to organize your future trips in the future!
All the best,
Mathilde

Self-guided TMB is the way to go thanks to Thomas
France | Jul 30 - Aug 6, 2023

Janie
Janie C.
Mount Vernon, WA | Reviewed on Aug 07, 2023
We used Kim Kim to plan a self-guided trek on the Tour du Mont Blanc. Words can't express how amazing hiking the TMB was. Thomas crafted an unforgettable trip for us. He was responsive to our questions and designed a trip ideal for our budget, hiking capabilities, and desired experiences. The 52 page packet of instructions, maps, emergency contact numbers, tips and descriptions of each day made way-finding super easy, helped to control expectations, and ensure we were ready for each day's... Read more

We used Kim Kim to plan a self-guided trek on the Tour du Mont Blanc. Words can't express how amazing hiking the TMB was. Thomas crafted an unforgettable trip for us. He was responsive to our questions and designed a trip ideal for our budget, hiking capabilities, and desired experiences. The 52 page packet of instructions, maps, emergency contact numbers, tips and descriptions of each day made way-finding super easy, helped to control expectations, and ensure we were ready for each day's adventure. The hospitality at all of our accomodations was superb. We truly appreciate the time it took Thomas to design a trip tailored just for us.

Local specialist: Thomas Bringuy

Unforgettable trip to France with fun and flair
France | Jul 15 - Jul 23, 2023

Ivy
Ivy W.
Mill Creek East, WA | Reviewed on Jul 30, 2023
We had a wonderful trip to France, traveling to Normandy, Paris and Loire Valley. Every segment of the trip was planned well and even though our plane was delayed en route for three hours, we found our driver waiting for us at the airport, and our itinerary wasn't affected at all. We had a zoom call with Lise at the start so she could understand our preferences and she made all the right calls in booking really charming hotels, scheduling excellent guides and pacing the trip. I didn't have to... Read more

We had a wonderful trip to France, traveling to Normandy, Paris and Loire Valley. Every segment of the trip was planned well and even though our plane was delayed en route for three hours, we found our driver waiting for us at the airport, and our itinerary wasn't affected at all. We had a zoom call with Lise at the start so she could understand our preferences and she made all the right calls in booking really charming hotels, scheduling excellent guides and pacing the trip. I didn't have to do any of the work and could just follow the itinerary. She was very thorough--we were provided all the information we needed in a very well organized manner. We enjoyed all of our interactions with the guides and it was really the best way to get to know the French culture. I look forward to another trip to France in the future and am very grateful to Lise for all of her hard work.

Local specialist: Lise Troulier

Justine planned exactly the trip we asked fo...
France | Jul 2 - Jul 14, 2023

H
Helen T.
Columbus, OH | Reviewed on Jul 29, 2023
Justine planned exactly the trip we asked for, and we had an amazing time. With hindsight I would have done a bit less and not tried to cover as much for a more relaxing trip, but that’s just us. We did catch a couple of mistakes so I would encourage people to carefully review all the materials before leaving. Out of five hotels, three were really great and two were not. We had fabulous food everywhere we went, and two guided tours that were excellent. We saw so much beauty, culture and... Read more

Justine planned exactly the trip we asked for, and we had an amazing time. With hindsight I would have done a bit less and not tried to cover as much for a more relaxing trip, but that’s just us. We did catch a couple of mistakes so I would encourage people to carefully review all the materials before leaving. Out of five hotels, three were really great and two were not. We had fabulous food everywhere we went, and two guided tours that were excellent. We saw so much beauty, culture and history. Overall an amazing trip!

Hotel Reviews
Hotel Duo
Paris

This is closer to Les Halles and in a bustling busy area. Room was fine. Food not great. We didn’t love it.

Authenticity & Character
Location
For us it was too busy and crowded on the street outside
Staff
Staff were kind and helpful
Cleanliness & Comfort
La Baronnie
Saint-Martin-de-Ré

This is a lovely and charming place. Everything was perfect

Authenticity & Character
Lovely old building with gardens. Full of charm and character
Location
Right by the port at St Martin but on a quiet street.
Staff
Knowledgeable about the area, kind and helpful, but discreet.
Cleanliness & Comfort
The room was so pretty, clean and comfortable. Not super modern but we loved it
Le Donjon – Cœur de La Cité Médiévale
Carcassonne

This hotel is inside the walled city so it’s not easy to get in and out. You have to pay to park outside the walls and get driven up there. Its dark and outdated “medieval” theme could do with an update. We had to switch rooms as the first one was so dark and sad. Not touched since the 90’s. The walled garden is lovely though, and great breakfast.

Authenticity & Character
Great old building but the rooms need to be updated.
Location
If you like being inside the city it’s OK
Staff
Staff were nice
Cleanliness & Comfort
It was OK
La maison Bakea
Cordes-sur-Ciel

Not really a hotel, more of a guest house, but so gorgeous. A beautifully restored 13th century house with fabulous rooms and amazing views over the surrounding countryside. The owner showed us around, and was so helpful, kind and knowledgeable. The breakfast was amazing, on the terrace looking over the hills. Loved it!

Authenticity & Character
An incredible restored antique house with stone spiral staircase and an inner courtyard. Beautifully kept and decorated
Location
On the edge of Cordes sur Ciel village, with amazing views. Easy walking distance to the shops, galleries and restaurants.
Staff
Marie the owner is wonderful and makes each guest feel welcome
Cleanliness & Comfort
The bed was super comfortable, nice towels and products in the bathroom.
Hotel d'Orsay
Paris

Nice hotel with an amazing location right by the Musee D’orsay and the seine.

Authenticity & Character
Location
Staff
Staff were super helpful when we needed to find our taxi in the midst of bastille day celebrations. They were great - generous and welcoming.
Cleanliness & Comfort
The breakfast room was light and airy, super clean, great food.
Activity Review
Walking tour of Carcassonne
Walking tour of Carcassonne
France

Our guide was great. She tailored her info to interests was very flexible, answered our questions so well, and we learned so much from her about this ancient city.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Lacenas | Replied on Aug 01, 2023

Bonjour Helen,

Thanks for your feedback, I am happy that you had a great time in France and that you got to discover some off-the-beaten-path places!

We hope to see you again soon on KimKim !

All the best,
Justine

We had the most amazing trip and hike of the ...
France | Jul 11 - Jul 21, 2023

Marlo
Marlo H.
Allentown, PA | Reviewed on Jul 28, 2023
We had the most amazing trip and hike of the Tour Du Mont Blanc. Everything was expertly planned by Stephen Molloy. We started planning this trip of a lifetime almost a year before. We knew we needed experts to help us plan our hike, book our refuges and help us to transfer our bags. We were in touch with several organizations and realized quickly, Kimkim and Stephen were the right fit to help us plan and execute the perfect vacation. Stephen was most responsive and attentive and helped us... Read more

We had the most amazing trip and hike of the Tour Du Mont Blanc. Everything was expertly planned by Stephen Molloy. We started planning this trip of a lifetime almost a year before. We knew we needed experts to help us plan our hike, book our refuges and help us to transfer our bags. We were in touch with several organizations and realized quickly, Kimkim and Stephen were the right fit to help us plan and execute the perfect vacation. Stephen was most responsive and attentive and helped us with all the details of an over seas trip. He also planned the perfect day in Chamonix for us at the start of our hike and the perfect day in Annecy at the end of our hike. All of our accommodations were great. We highly recommend using Kimkim and we are already planning our vacation for next year and will definitely use Kimkim and Stephen Molloy at High Point Holidays to make it happen.

Hotel Review
Boutik Hotel 3*
Annecy

Excellent accommodations! Clean and vintage fun decor. Friendly staff too. Loved our stay!

Authenticity & Character
Cool vintage decor!
Location
Close to everything
Staff
So friendly and helpful!
Cleanliness & Comfort
Super clean and comfortable!
Activity Review
Day 4: Hike from the Chapieux to Val Veny
Day 4: Hike from the Chapieux to Val Veny
France

Wow is all we can say!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023
Marlo it was a pleasure! Thank you for the 5 star review about this Alpine Hike. We love receiving backup that trip planning all payed off and we did a great job as travel planners. Your trip worked out because we have a walking holiday part to our team, and three staff doing only that - they are mountain men and women and send folks on inn-to-inn trips all over the UK and France (Jurassic Coast, Cornwall, Alps, Burgundy, Beaujolais and elsewhere). You rated the Boutik Hotel as top, well... Read more

Marlo it was a pleasure!

Thank you for the 5 star review about this Alpine Hike. We love receiving backup that trip planning all payed off and we did a great job as travel planners. Your trip worked out because we have a walking holiday part to our team, and three staff doing only that - they are mountain men and women and send folks on inn-to-inn trips all over the UK and France (Jurassic Coast, Cornwall, Alps, Burgundy, Beaujolais and elsewhere).

You rated the Boutik Hotel as top, well this is a place I also tested in Annecy and loved. It was a romantic location on the lakeside, and I am happy you enjoyed it too.

Stay in touch and good luck planning 2024 :)

Regards & thanks
Stephen Molloy & the team at High Point Holidays

PS - love the photos

Everything made easy
France | Jul 16 - Jul 26, 2023

Queenie
Queenie C.
United Kingdom | Reviewed on Jul 27, 2023
Mathilde and her team at KimKim were instrumental in creating a wonderful relaxed road trip in France for our family. We are time-poor professionals with little room for research into the lead-up of our holiday. Mathilde and the team in France created an itinerary which included our must-see sites in Normandy, Loire and Bordeaux; and plenty more we had not thought of. She was thorough and the attention to detail was superb. Her accommodation choices pleasantly surprised us at every location.... Read more

Mathilde and her team at KimKim were instrumental in creating a wonderful relaxed road trip in France for our family. We are time-poor professionals with little room for research into the lead-up of our holiday. Mathilde and the team in France created an itinerary which included our must-see sites in Normandy, Loire and Bordeaux; and plenty more we had not thought of. She was thorough and the attention to detail was superb. Her accommodation choices pleasantly surprised us at every location. We could not have possibly have chosen better ourselves. Travelling with a toddler was factored in. Mathilde liaised with the hotel and found us a babysitter in Bordeaux. The itinerary was not rushed but still allowed us to make the most of our 2-week stay. We highly recommend KimKim to any busy professionals and families, or simply anyone who desires a stress-free and incredible holiday.

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Aug 02, 2023

Bonjour Queenie for your kind review! I'm happy you enjoyed your trip and I hope you went back home with many memories!

All the best in your future travels!
Mathilde

Great way to get bases covered in Paris
France | Jul 15 - Jul 20, 2023

Ann
Ann K.
Santa Monica, CA | Reviewed on Jul 26, 2023
I really appreciated the efficiency and thoughtfulness of the recommendations for our family of 4. We were traveling with our young boys ages 8 and 11 and Audrey and team helped with booking tickets to sites, lunch and transfer. Read more

I really appreciated the efficiency and thoughtfulness of the recommendations for our family of 4. We were traveling with our young boys ages 8 and 11 and Audrey and team helped with booking tickets to sites, lunch and transfer.

Activity Reviews
Rodin museum
Rodin museum
Paris

A must see for its gardens alone.

Quality of Experience
Lunch at Madame Brasserie Eiffel Tower with Paris view
Lunch at Madame Brasserie Eiffel Tower with Paris view
Paris

We were not sure if this meal would be worth the investment but we have to say, absolutely! Post Pandemic, a visitor cannot even stand under the base of the tower without a ticket, and the whole place was mobbed. Luckily, with our tickets to lunch and level 1, we were able to go through expedited lines. Must do this if in Paris!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 26, 2023

Dear Ann,
Thank you for your feedback. It was a real pleasure to help you organize your stay.
I see that you didn't enjoy your meal at Madame Brasserie and I'm sorry about that. Please do not hesitate to give us more precise feedback.
I wish you the best,
Audrey

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