Kimkim Trip Reviews for Iceland

Awesome trip. Saw so much in 10 days and really appreciated having to plan so little!! Totally worth the cost and wil use kimkim in the future.

Hotel Reviews

Fosshotel Hellnar

Hellnar

Lovely location. Rooms basic and small but clean. Restaurant was excellent. Locks on room doors were REALLY hard to open with the keys. They really need to modernize the locks.

Authenticity & Character

Location

Great hike along the coast from the hotel. Views of the glacier.

Staff

Cleanliness & Comfort

Fosshótel Reykholt

Reykholt

Much more modern than the first Fosshotel. We enjoyed the hot tub and spa here. The restaurant was also very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Greenhouse Hotel

Hveragerdi

Cool place in a great area. Rooms were small but nice. Food hall downstairs was great for late meals when everything else was closed.

Authenticity & Character

Location

Staff

Very helpful thank Ben we had a problem with a room lock.

Cleanliness & Comfort

Volcano Huts Þórsmörk

Thorsmork

We stayed in the Glamping tents. They were beautiful. My only complaint is that the tiny heater in tent number two did a pretty poor job of keeping us warm at night. Thank goodness for the heavy down comforters!

Authenticity & Character

Location

Staff

Great at recommending hikes.

Cleanliness & Comfort

Better beat for tents. Showers were also cold unless you waited for the first one. Bathrooms were pretty nasty and need to be cleaned better.

Hotel Anna

Hvolsvollur

Pretty dated but very nice rooms. Their new hot tub was beautiful. The restaurant was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Klaustur

Kirkjubæjarklaustur

Lovely, modern hotel in a tiny town in South Iceland. The rooms were beautiful. The common spaces at the hotel are also beautiful. The breakfast was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Apótek Hotel by Keahotels

Reykjavík

Great location right in the heart of historic area. Rooms were small, but well appointed. The bathrooms are beautiful. I was a bit disappointed that the bar was so crazy but we happen to be there on the day of the pride parade so I’m guessing it’s not normally that crowded.

Authenticity & Character

Location

Staff

Efficient bit not terribly friendly.

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

Magical first stop. It was not very crowded because we were there early. The kids loved it.

Quality of Experience

The dressing rooms need to be warmer, especially because they don’t give you robes unless you pay extra. Bigger towels would also be nice.

Guides, Drivers and Staff

Staff not very friendly.

Silfra Snorkeling

Iceland

Did this with her two teenage boys. It was very cool. It was a bit cold, but not intolerable. The staff was awesome.

Quality of Experience

Guides, Drivers and Staff

Solheimajokull Glacier Hike

Iceland

I loved this experience. It was very informative and beautiful.

Quality of Experience

Guides, Drivers and Staff

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Our boat captain, Adam, was fantastic. He clearly loves his job and his country. This was my favorite experience of the whole trip.

Quality of Experience

Guides, Drivers and Staff

Gummi did a superb job. I had scouted out places I wanted to see each day but his list was much more comprehensive and had many places I would never have known about. He was also a great help straightening out a couple snafus that were not his or our local agents fault. I highly recommend him!

Lisbet was phenomenal!!

Overall our trip was amazing. The Katla Ice Cave was a highlight and Maria from Troll Expeditions was great. Also, kayaking at the Glacier Lagoon and our whale watching excursion with Laki tours in Olafsvik were both fantastic.

Activity Reviews

Whale Watching Olafsvik

Iceland

I have wanted to go whale watching for years but am so glad I waited to do it in Iceland. Laki Tours was so well organized and we were fortunate to have perfect weather, calm water and amazing sightings!

Quality of Experience

Guides, Drivers and Staff

Very knowledgeable and personable

Transport

Jokulsarlon Glacier Kayaking Adventure

Iceland

Was such a great experience to kayak around the icebergs in the glacier lagoon. Very serene and beautiful.

Quality of Experience

Guides, Drivers and Staff

Katla Ice Cave

Iceland

Really enjoyed the ice cave, such a unique experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanna was so helpful pointing out the best things to do and planning a terrific itinerary customized to what we were looking to do.

She was responsive and able to make changes during planning when requested. She understood what would work best for us and provided great tips in the itinerary.

Guides who were especially good were Johnathan for the Silfra snorkel and Pawel for the ice cave.

Iceland was an amazing experience! It was so lovely to have KimKim handle everything from hotels to excursion tickets to the rental car. We really didn't have to think about anything! Our trip plan included driving maps, so we knew how long we would drive each day and the sights we would encounter along the way. We had a couple of hiccups due to weather (including losing a day of our trip bc of flight cancellations), and KimKim responded very quickly to our issues and moved things around. Our favorite town was Stykkisholmur, and we loved the gorgeous landscapes we drove through to get there. The Folklore Tour was an amazing addition to our time in Reykjavik, and we really felt like we got a good feel for the South Coast and western Iceland. Terry did a wonderful job incorporating the sights we wanted to visit and keeping us within budget for the trip. She made sure we received relevant information about clothing and food in Iceland as well as the detailed itinerary for the trip in a timely manner. We would absolutely use KimKim again!

Hotel Review

CenterHotel Klopp

Reykjavík

The hotel was right in the middle of downtown which would normally be great, but it happened to be Pride Week, and the hotel was directly across from an Irish Pub. It was super loud until 4:30 am. However, we popped in our earplugs and managed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lava Tunnel Tour

Iceland

I had a great time on the Lava Tunnel Tour. It was really cool and informative. The guide took us through three different levels in the tunnel and gave us a history of how it was created by volcanoes. The guide also made sure to shine his light on different areas so that we could take pictures. It was fun, a bit damp, but nothing too crazy. I'm glad we were able to add this to our itinerary.

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavík Classic Whale Watching

Reykjavík

The whale watching tour was relaxing. We got to see some dolphins and a whale. I found it nice to be on the water and see everything from a different viewpoint.

Quality of Experience

Guides, Drivers and Staff

Transport

Folklore Walking Tour

Reykjavík

We went on a folklore walking tour in Reykjavik where we learned about elves, trolls, and zombies. It was fun and different!

Quality of Experience

Guides, Drivers and Staff

Transport

My Client loved the trip and said that it was a complete success. He was very happy with all of the suggestions and said he would have missed so much without the planning of Guomundur Oli. I will be referring my clients to him and KimKIm!

The trip was planned exactly as we had asked. Emanuela was prompt and efficient at dealing with the minor issues that arose. Highly recommended!

Silvia planned an amazing trip for our family. After some challenges at the beginning of planning the trip with a bit of unresponsiveness by her partner, Silvia jumped in and made sure we were well taken care of, all of our questions were answered, and I felt much more confident with our upcoming trip details. Every aspect of the trip was perfect, and she was incredibly responsive via WhatsApp along the way while we were traveling. I highly recommend Silvia to work with in planning a trip to Iceland!

My trip to Iceland was absolutely incredible. From beginning until the end, Gummi (Guðmundur) provided the utmost care and dedication to make my trip worth it. I'd highly recommend going through him--please request for his suggestions when booking through Kimkim! I enjoy hiking and nature, and Gummi did a great job of suggesting beautiful stops along the ring road for me. Additionally, Gummi knew which activities are a must-do, and suggested those specific activities. He was also flexible in changing my itinerary when I requested for it, making the trip feel completely in my control without me doing any of the groundwork.

Lastly, Kimkim was also super helpful throughout the journey. They were quick to respond and resolve any hiccups (small hiccup when I was picking up the car and at one of the hotels that couldn't find the booking in my 10 day trip).

Activity Reviews

Katla Ice Cave

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Skaftafell Glacier Hike

Iceland

It was super fun to learn about the glacier and see the surroundings. Climbing on the glacier was also fun!

Quality of Experience

Guides, Drivers and Staff

Transport

My family of 5 ages 12-77 had an incredible 11-day trip to Iceland facilitated by Lisbet and Kim Kim. We especially enjoyed up close viewing of whales, puffins, and icebergs; every day's beautiful and varied scenery; and great food at almost every stop. Ending the trip at the Sky Lagoon was also a highlight. Thank you Lisbet, for designing a well-paced trip for our crew and for being extremely responsive and helpful all along the way.

This was my first time using Kimkim and my experience was seamless. Eric truly put together an epic trip to Iceland. He was instantly on top of any request or issue we encountered during our travels. The driving itinerary was perfectly set up with choices to direct each day as we saw fit or as weather dictated. I feel like we didn’t miss any obscure destination which no matter how much I researched couldn’t have been found on my own.
So, thank you Kimkim and especially thank you Eric for making our trip amazing!
I might be your best advertising as I tell everyone about the service you offer!!
Thanks,
Mary

We appreciate all that Gummi did to insure a great experience. Communication & response to questions & requests was very good.
Thanks again

Activity Review

Lunar Landscapes & Healing Waters – Blue Lagoon Immersion

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Wi-Fi included in rental made finding locations very easy

We had an awesome time on the Ring Road! Francesca made a great itinerary for us, with a great mix of hikes, scenic stops, and cool towns. The logistics of the rental car and all of the great lodgings couldn’t have been better! It was very relaxing to know that so many highlights had been organized for us.

Gummi is the bomb!! He was truly excellent in every way: organized, planned exactly the type of trip that we asked him to plan. He was available when we needed him and always replied very quickly when we visited Iceland! Couldn't have asked for a better experience.

My trip to Iceland was cut short due to illness, Eric helped to secure a refund for a ⛴️ that was booked through KimKim and assist with paperwork for travel insurance.
He was very helpful in securing accomodations and making last minute changes for our small group.

We thoroughly enjoyed our trip to Iceland, although it would have been a bit nicer if it had not rained quite so much.
Terry was very good to work with and helped us plan out the trip that would suit us. We truly had an amazing trip!

Hotel Reviews

Frost & Fire Boutique Hotel

Hveragerdi

We enjoyed our stay at Frost and Fire Boutique Hotel. The room was comfortable and we appreciated the black out shades. The breakfast was lovely as well as the staff. Would stay there again.

Authenticity & Character

Comfortable and nice looking.

Location

The hotel is next to a lovely town as well as an interesting geothermal botanical gardens. There was also mountains and a river behind the hotel which provided a lovely setting.

Staff

They were very friendly and enhanced our stay.

Cleanliness & Comfort

Bed and room were very comfortable.

Hunkubakkar Guesthouse

Kirkjubæjarklaustur

This hotel was fine. The room was very bare bones. They did not have a closet and had 3 hangers hanging from a curtain rod. The black out curtains did do the job. Most cabins were close to their parking spot, but unfortunately, ours was not. If it had not been raining/pouring, it would not have been such a big deal. the breakfast was ok. It was nice to have a restaurant on the premises as there was not a lot nearby.

Authenticity & Character

The room could have had a closet/wardrobe in the room for clothes. I don’t recall there even being a dresser.

Location

The hotel was well located between activities that we were doing.

Staff

Staff was friendly and worked well.

Cleanliness & Comfort

As stated above. In addition, the side of the bed was right up against the wall, even there was plenty of room for it to be pushed away from the side wall. We ourselves moved the bed over so that I didn’t have to crawl down to the bottom of the bed to get out.

Skuggi Hotel Reykjavík by Keahotels

Reykjavík

This hotel was very well located, with friendly and accommodating staff. They even let us leave our car in the parking lot while we walked around Reykjavik after our checkout time. The room was very comfortable with good blackout shades. The breakfast was great with lovely servers.

Authenticity & Character

Great room, breakfast and staff.

Location

Great location to be able to walk around Reykjavik.

Staff

Friendly & accommodating as stated above.

Cleanliness & Comfort

Comfortable bed and clean room.

Hotel Jazz

Keflavik

The room was fine and close to the airport which was what we were looking for. However, when we checked in the front desk clerk was on the phone and just pointed to a room key. There were 3 keys there and we just picked up ours without any assistance at all from the desk clerk. We just needed a stay close to the airport and it did the job.

Authenticity & Character

It was not a special hotel; it just did the job.

Location

Very close to the airport which was what we were looking for.

Staff

It would have been nice and appropriate if the desk clerk told the person on the phone when we arrived to hold on a moment while he greeted us.

Cleanliness & Comfort

Bed and room was fine.

Activity Reviews

Lava Tunnel Tour

Iceland

Definitely enjoyed the Lava Tunnel Tour and would recommend it for others. Our guide was also terrific!

Quality of Experience

The lava tunnel itself and

Guides, Drivers and Staff

Our guide was very knowledgeable and also very funny & entertaining as well.

Silfra Snorkeling

Iceland

Leon loved this very unique experience! Unlike anything else he has ever done.

Quality of Experience

It is an experience that you can only do in Iceland.

Guides, Drivers and Staff

Staff was well trained and worked well with the group.

Transport

Everything was well organized and set up.

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Very unfortunately, we did not get to do the Zodiac boat tour as it was cancelled due to high winds and rain. What a disappointment! I had to put a star to continue, but obviously, not having done the boat tour, it is not valid.

Katla Ice Cave Superjeep tour

Iceland

The Katla Ice Cave Tour was amazing! An experience that you will never have anywhere else. The colors of the ice and just being in an ice cave is like no other. .

Quality of Experience

A unique and beautiful experience.

Guides, Drivers and Staff

Our guide should have shared information to enrich the experience.

Transport

We could not have been happier with our 12-day trip to Iceland! Each scheduled activity was memorable, timely, and extremely well run. Our favorite had to be Kayaking in Glacier Lagoon with B, though Helga's knowledge of everything Iceland on our Super Jeep tour was phenomenal. When my wife discovered that our excellent Glacier Cave guide, Ace, was also Sigtryggr on one of her favorite shows, "Last Kingdom", that immediately jumped to her favorite part of Iceland and the trip. Beyond the scheduled activities, the recommended route and stops were well thought out, balanced day to day, perfect for what our group of 6 had indicated we wanted to do, and varied throughout the trip.

We made several changes throughout the planning process and even after arriving and Elisa was always extremely responsive to everything we requested. It was pleasing to know that we had a local contact that could help us should we need it.

This was our first time working with KimKim and it was a great experience working with Eric. He helped book hotels, car, and tours in Iceland that met our interests, time frame, and budget. We really enjoyed several of the hikes and activities that he recommended/booked for us (Glymur waterfall - awesome!, Reykjadalur hike with hot springs, and the Hjorleifshofdi Cape + Cave). We also really loved the Puffin tour at Ingolfshofdi cape - such a great experience with a small family business. I would use KimKim again!

Hotel Reviews

B59 Hotel

Borgarnes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Hotel Hella

Hella

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Búrfell

Vik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Apartments

KIRKJUBÆJARKLAUSTUR

Very out of the way (15 min drive each way down a gravel road). This may be a pro for some people, but we didn't need to be that isolated. Also, there is no included breakfast, but there is a lovely kitchenette. The view is nice too!

Authenticity & Character

Location

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

The room is really small/tight. There were stains on the carpet and sheets. The shower is super small too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Solheimajokull Glacier Hike

Iceland

Overall great experience!

Quality of Experience

Guides, Drivers and Staff

Katla Ice Cave Superjeep tour

Iceland

Overall a super cool cave. I appreciated the drive out their and our driver/DJ's musical education about Icelandic music.

Quality of Experience

Guides, Drivers and Staff

Transport

Puffin watching tour at the Ingolfshofdi cape

Iceland

Great tour! So many puffins! We appreciated the cool wagon ride and supporting a small family-owned business.

Quality of Experience

Guides, Drivers and Staff

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Fun to be on the lagoon! We saw a couple seals too.

Quality of Experience

Guides, Drivers and Staff

Transport

From moment of first contact through the end of our fantastic Iceland journey, Elisa provided thorough and helpful guidance. Most important, she was a thoughtful, kind, and pleasant partner. Highest marks possible to Elisa and kimkim.