Kimkim Trip Reviews for Italy

4.8
Based on 1,142 ratings
Read 1,142 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Elena made it easy for my parents to navigate...
Italy | Sep 5 - Sep 19, 2023

S
Shawn M.
North Potomac, MD | Reviewed on Sep 22, 2023

Elena made it easy for my parents to navigate around Italy and enjoy a once in a lifetime trip

Local specialist: Elena Del Vecchio

Created the perfect honeymoon
Italy | Sep 4 - Sep 14, 2023

S
Simran V.
Canada | Reviewed on Sep 21, 2023

Ina helped us craft a perfect honeymoon. We had amazing excursion and experiences and as a result made beautiful memories. This trip was so convenient as a result of KimKims efforts. I've used this company in the past and as a result of this experience will continue to use them.

Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Sep 21, 2023

Dear Simran,

Thank you so much for your 5-star review. Italy was a perfect choice for a honeymoon and I'm super pleased you enjoyed your time and made beautiful memories that will last for a lifetime. Kimkim offers a plethora of destinations around the world, with many professional travel designers who will love to plan your next adventure. I personally specialise in Italy and Greece, so feel free to contact me directly if you wish to visit the beautiful Greek Islands as well. It will be a great pleasure for me to plan your future Anniversary summer holiday.

Take Care!
Ina

Italy and Sicily-Mandolin Retreat
Italy | Aug 26 - Sep 14, 2023

John
John M.
South Bradenton, FL | Reviewed on Sep 19, 2023

Our trip guide Alberto was great. He was interactive in both putting the trip together and identifying lodging and side trips which matched our interests and life style . Not only accommodations but side trips to wineries, points of interest
such as Pompey ,Vesuvius, and Mount Etna, Organic winery's.
Our driver would be waiting in a black ,clean late model car each morning to wisk us to our destination for the day.
he insured that the local guides understood our likes and dislikes!This was our second with KimKim and both times they exceeded our expectations!

Local specialist: Alberto Buzzanca

Wonderful trip planned with Arianna! she made...
Italy | Jul 8 - Jul 13, 2023

Vincent
Vincent L.
the Mauritius | Reviewed on Sep 18, 2023
Wonderful trip planned with Arianna! she made sure that the kids would also enjoy it as well.
Since it was our first trip to Milan and Como, everything as planned well in order to visit most of important and nice places to visit.
We also had amazing guides such as Larissa in Milan and Christina in Como.
Thank you to Arianna for her patience in planning the trip :)
Read more

Wonderful trip planned with Arianna! she made sure that the kids would also enjoy it as well.
Since it was our first trip to Milan and Como, everything as planned well in order to visit most of important and nice places to visit.
We also had amazing guides such as Larissa in Milan and Christina in Como.
Thank you to Arianna for her patience in planning the trip :)

Hotel Review
Apartment in Duomo Area -- Airbnb
Milan

Nice cozy and quiet place to stay with kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Lake Como by Boat - Central Lake Private
Best of Lake Como by Boat - Central Lake Private
Italy

We spent a great day with our guide Christina, and again great patience handling the young kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Express Milan Duomo Tour with Terrace Access
Express Milan Duomo Tour with Terrace Access
Milan

Larissa is an amazing guide. She had great patience handling our 3 young boys

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Sep 19, 2023

Dear Vincent,
I truly appreciate your kind review. It brings us great joy to hear you had a wonderful experience with our local suppliers, and that we were able to satisfy the whole family's interest, kids included, creating a memorable experience for all of you!
Until the next time in the Bella Italia, and I will surely be thrilled to craft a new itinerary together.
Ciao!

I can't remember all their names. Big momma ...
Italy | Sep 2 - Sep 11, 2023

M
Mary SUe J.
New Castle, PA | Reviewed on Sep 18, 2023
I can't remember all their names. Big momma was amazing. Fabio was great as well. Actually, everyone we encountered from our trip was fantastic and very accommodating. Irenes was so kind and helpful. Smoothest trip ever. Thank you for everything. We will definitely be using you again in the future Read more

I can't remember all their names. Big momma was amazing. Fabio was great as well. Actually, everyone we encountered from our trip was fantastic and very accommodating. Irenes was so kind and helpful. Smoothest trip ever. Thank you for everything. We will definitely be using you again in the future

Hotel Reviews
Sweet Home Hotel
Athens

They were so kind and accommodating. Beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Tritone
Sorrento

Very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome

Bed was a little uncomfortable however everything else was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ottantotto Hotel Florence
Florence

Owners very accommodating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

I think this was Fabio. He was fantastic. So helpful in explaining everything.

Food
Loved the entire wine experience and food.
Guides, Drivers and Staff
Transport
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy

Our driver was truly amazing. He went above and beyond to make our trip exciting.

Quality of Experience
Guides, Drivers and Staff
Transport
Aperitivo & Stroll around Sorrento
Aperitivo & Stroll around Sorrento
Sorrento

beautiful. So nice to have a guide show us around.

Quality of Experience
Guides, Drivers and Staff
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome

Awesome. Big mamma was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence

wonderful experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

Not on Lake Garda
Italy | Sep 7 - Sep 15, 2023

D
Diane F.
Branford, CT | Reviewed on Sep 17, 2023
We stayed at Ocelle Thermae and Spa in Sirmione Italy. We had asked for a room on Lake Garda. What we got was a room that had a lake view but the lake was across a busy street and the view was small as it was between 2 houses. The rest of the trip itinerary was top notch. Read more

We stayed at Ocelle Thermae and Spa in Sirmione Italy. We had asked for a room on Lake Garda. What we got was a room that had a lake view but the lake was across a busy street and the view was small as it was between 2 houses. The rest of the trip itinerary was top notch.

Activity Reviews
Bernina train from Como
Bernina train from Como
Italy

Bernina train is the best. Up close and personal to the alps.

Guides, Drivers and Staff
Transport
Bus needed to have a bathroom on board
Private Boat Tour of Lake Como - Explore Bellagio
Private Boat Tour of Lake Como - Explore Bellagio
Italy

Very good private boat guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 18, 2023

Hi Diane,
thanks for your kind review.
I am glad that you had a wonderful time in Italy.
I am just sorry that the hotel in Sirmione didn't have what you expected.
Please, next time, inform your personal concierge... maybe we could change you/ update you to a new room.
Thanks, Valeria

Trip was amazing, and our local specialist, E...
Italy | Sep 5 - Sep 12, 2023

J
Jeff A.
Hermosa Beach, CA | Reviewed on Sep 15, 2023

Trip was amazing, and our local specialist, Elena, was fantastic. We even made some changes mid-trip, and it was not an issue at all. Elena handled it all. 5 stars!

Local specialist: Elena Del Vecchio

Kim , Kim team was awesome. Martina, Deborah ...
Italy | Sep 2 - Sep 14, 2023

Danny
Danny D.
Tucson, AZ | Reviewed on Sep 15, 2023

Kim , Kim team was awesome. Martina, Deborah and Valeria made sure everything was on time and as expected. The scheduled drivers were always early for our destinations and were more than happy to communicate with the latest technology if the language barrier was an issue. The scheduled tours and coordination made our vacation truly effortless. We look forward to using them in the future. Thanks for the great memories! Betsy, Marilyn and Danny, Arizona U.S.A.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 15, 2023

Hi Danny, Elizabeth, and Marylin...
Thanks for your kind words.
My team and I are so happy that all of you had a great time here in Italy.
And I am glad, although there was a National strike we could manage to satisfy you.
Glad to hear that our hard work, has made all of you so happy!

Looking forward to seeing you again in Italy.
ciao valeria

We loved it all! The drivers were on time and...
Italy | Sep 2 - Sep 11, 2023

A
Ashley N.
Charlotte, NC | Reviewed on Sep 12, 2023
We loved it all! The drivers were on time and very hospitable. Our planned activities were all memorable. The accommodations were perfect! Ian had outdone herself to make sure that every detail had been tended to which made our trip easy logistically. The support team jumped in when Ian was out of the office. There was a rock slide on the Amalfi Coast so they rearranged our itinerary before we knew that there was an issue. I have been singing your praises to everyone!
We think we are either...
Read more

We loved it all! The drivers were on time and very hospitable. Our planned activities were all memorable. The accommodations were perfect! Ian had outdone herself to make sure that every detail had been tended to which made our trip easy logistically. The support team jumped in when Ian was out of the office. There was a rock slide on the Amalfi Coast so they rearranged our itinerary before we knew that there was an issue. I have been singing your praises to everyone!
We think we are either going to do Greece or another part of Italy next year and can't wait to work with you again!

Hotel Reviews
Royal Continental Hotel Naples
Naples

Upon arrival the front desk upgraded us to an oceanview room. They were helpful answering any questions that we had and were interested in how we enjoyed Naples.

Authenticity & Character
Location
We loved being on the water and across from the marina. This is a lovely place to watch the sunset.
Staff
The woman at the check in desk greeted us with a beautiful smile every time that we had questions.
Cleanliness & Comfort
The bed was extremely comfortable and the facilities were pristine.
Hotel Orto de' Medici
Florence

We loved the buffet and outdoor dining area. The welcome beverage was a nice perk! We had an issue with our bill and they remedied it quickly. The staff was helpful and very kind!

Authenticity & Character
Location
The hotel was located in an area close to everything! There is no need for a car or driver.
Staff
Cleanliness & Comfort
Hotel Modigliani
Roma

This hotel is located in an area that allows for easy access to the major attractions. The hotel was clean, elegant and hospitable.

Authenticity & Character
Location
You can walk to most tourist destinations.
Staff
They were very receptive to our needs.
Cleanliness & Comfort
The entire hotel is immaculate.
Grand Hotel De La Ville
Sorrento

We cannot say enough about this hotel. We have traveled alot and this was our absolute favorite hotel!

Authenticity & Character
Ever detailed has been tended to, to create a one of a kind experience.
Location
The rooms are gorgeous! The buffet with the outdoor dining area is amazing! The rooftop pool and bar were the perfect place to grab a drink and watch the sunset.
Staff
Everyone from the front desk staff to the cleaning woman were exceptionally kind and helpful. They went out of their way to ensure that our stay was perfect!
Cleanliness & Comfort
It was impeccably clean!
Activity Reviews
Capri Island & Grottos Boat Tour from Sorrento
Capri Island & Grottos Boat Tour from Sorrento
Sorrento

We loved all of the friends we made on our tour.

Quality of Experience
We enjoyed taking the chairlift up to the top of Anacrapria and hiking down the trail.
Guides, Drivers and Staff
The staff were constantly offering us drinks, hanging out with us and asking for our input to provide the ultimate adventure.
Transport
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy

On the that this was scheduled there was a rock slide blocking the road but our driver did manage to chauffeur us along part of the highway.

Quality of Experience
Guides, Drivers and Staff
He told us exactly how much time we had in each location and where to meet him. This young man made every concession to ensure that we had a memorable trip.
Transport
He was just a very kind, dependable person.
Private Pompeii Tour & Mount Vesuvius visit with light lunch
Private Pompeii Tour & Mount Vesuvius visit with light lunch
Pompeii

Having a private guide is the way to go. The area was extremely crowded and we got to by pass everyone as we toured Pompeii.

Quality of Experience
Our guide was extremely knowledgeable about every aspect of Pompeii and her English was excellent!
Food
The venue was lovely. We got a tour of the vineyard, a wine tasting and a delicious four course meal.
Guides, Drivers and Staff
She could answer any of our questions.
Transport
Our driver was prompt and shared lots of information about the area during our commute.
Pizza Cooking Class in Napoli
Pizza Cooking Class in Napoli
Naples

We just enjoyed learning about the way to make authentic Italian pizza. The chef was friendly and readily answered all of our questions.

Quality of Experience
Our pizzas turned out to be delicious!
Guides, Drivers and Staff
Transport
Florence Food Tour & Dinner
Florence Food Tour & Dinner
Florence

This one of the highlights of our trip. Our guide, Lorenzo, was animated and so knowledgeable about the local restaurants. He made us feel like we were family. We had a group that bonded and shared an evening of laughter.

Quality of Experience
Lorenzo and our wonderful group. We stayed together until 11:00.
Food
Everything we tasted was amazing and the wine was even better!
Guides, Drivers and Staff
Lorenzo had grown up in Florence so he knew all of the authentic, local places to take us to.
Transport
We could walk everywhere.
Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Sep 12, 2023

Dear, Ashley and Scott!

I'm so pleased you had a wonderful time and fully enjoyed your special summer holidays for your 30th Anniversary Celebration!! It was a pleasure working with you and I'm looking forward to designing your next adventure in Italy or Greece!

Ina

Overall great experience.All accommodations ...
Italy | Aug 27 - Sep 6, 2023

R
Rick L.
Nashua, NH | Reviewed on Sep 07, 2023
Overall great experience.
All accommodations for travel, hotel and recommendations were flawless.
Service providers were all great.
Read more

Overall great experience.
All accommodations for travel, hotel and recommendations were flawless.
Service providers were all great.

Hotel Reviews
Grand Hotel Capodimonte
Sorrento

Lived up to the 4 star rating. Another perfect location to the center of Sorrento and surrounding sights

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Sabolini Tuscany
Colle di Val d'Elsa

They initially gave us a room that was facing the road and was very noisy. We requested a room change with a view and they accommodate. Overall a central location that allowed us to reach many vineyards and local restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte di Gabriela
Venice

Air conditioning was a challenge however the service was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
San Polo Afternoon Food & Wine Tour
San Polo Afternoon Food & Wine Tour
Venice
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Sep 11, 2023

Dear Rick,

Thank you so much for the precious feedback about your accommodations and the 5 star review of your summer holiday in Italy! I'm very pleased you had a wonderful time! I'm looking forward to planning one of your future trips back to Italy or even in Greece where I also specialize in!

Take care!
Ina

A terrific trip! We worked closely with Maria...
Italy | Aug 23 - Aug 30, 2023

Joseph
Joseph R.
City of Milford (balance), CT | Reviewed on Sep 05, 2023
A terrific trip! We worked closely with Maria to plan an itinerary for a family of 4 (college age kids) that allowed for exploration and activity. Storywalking Italy were extremely helpful. When one person in our group injured their ankle, everyone at kimkim went out of their way to help us figure out where to be seen and get medical supplies, re-organize our trip, and even contacted the hotels they had booked for us to make sure we were in ground floor rooms! And the scheduled activities... Read more

A terrific trip! We worked closely with Maria to plan an itinerary for a family of 4 (college age kids) that allowed for exploration and activity. Storywalking Italy were extremely helpful. When one person in our group injured their ankle, everyone at kimkim went out of their way to help us figure out where to be seen and get medical supplies, re-organize our trip, and even contacted the hotels they had booked for us to make sure we were in ground floor rooms! And the scheduled activities were wonderful - highlights included a food tour of Bari with Giorgio of Apulia Tours and a day-long bike trip from Lecce with Gonzalo of Salento Bici Tour. Highly recommend!

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 07, 2023
Dear Joseph,
Thank you for sharing your travel experience!
We're delighted to read that you had a wonderful trip and that me and my team played a significant role in making it memorable.
We understand that sometimes unexpected situations can arise, and I'm glad we were able to help you reorganize your trip and ensure your family's comfort during a challenging time. Your well-being is our top priority.
I'm happy that you enjoyed your scheduled activities as we take pride in curating... Read more

Dear Joseph,
Thank you for sharing your travel experience!
We're delighted to read that you had a wonderful trip and that me and my team played a significant role in making it memorable.
We understand that sometimes unexpected situations can arise, and I'm glad we were able to help you reorganize your trip and ensure your family's comfort during a challenging time. Your well-being is our top priority.

I'm happy that you enjoyed your scheduled activities as we take pride in curating exceptional experiences!

Should you decide to embark on another adventure in Italy, please don't hesitate to reach out to my Storywalking team.

I wish you the best.
Maria Grazia

Our trip was so amazing! Everything was perfe...
Italy | Aug 16 - Aug 24, 2023

K
Kylie L.
Lawrence, KS | Reviewed on Sep 05, 2023
Our trip was so amazing! Everything was perfectly planned out and went so smoothly. Everyone we worked with was so helpful and we are so happy with our experience. We recommend 100% and will be using Kimkim again for our next trip! Read more

Our trip was so amazing! Everything was perfectly planned out and went so smoothly. Everyone we worked with was so helpful and we are so happy with our experience. We recommend 100% and will be using Kimkim again for our next trip!

Hotel Reviews
Palazzo delle Grazie
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Cavour
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Cooking class at farm
Cooking class at farm
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Full Immersive Wine & Olive Oil Experience
Chianti Full Immersive Wine & Olive Oil Experience
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence Walking Tour and Accademia Visit
Florence Walking Tour and Accademia Visit
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 07, 2023

Dear Kylie,
Thank you so much for this wonderful review!
We're thrilled to know that your trip was nothing short of amazing and that everything went smoothly according to plan.
Our team takes great pride in crafting seamless and memorable experiences for travelers like you.
I wish you all the best.

Maria Grazia

Loved it all: Florence, Sorrento, Rome.
Italy | Jul 11 - Jul 22, 2023

D
David D.
Wauwatosa, WI | Reviewed on Sep 04, 2023
Loved it all: Florence, Sorrento, Rome. The guides were excellent. The children's tour guides did a fantastic job engaging the boys (7 and 5). The drivers were incredibly patient, courteous, and flexible. Francesco saved the day by getting us to a wine tasting when the originally planned event fell through at the last second. Accommodations were top notch. An all around great experience. Read more

Loved it all: Florence, Sorrento, Rome. The guides were excellent. The children's tour guides did a fantastic job engaging the boys (7 and 5). The drivers were incredibly patient, courteous, and flexible. Francesco saved the day by getting us to a wine tasting when the originally planned event fell through at the last second. Accommodations were top notch. An all around great experience.

Hotel Reviews
Martis Palace Hotel Rome
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lorelei Londres
Sorrento

Loved this place. Restaurant has a Michelin Star! Wish the private balconies were a little more "private" but the oversized jacuzzi was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Hotel Lucchesi
Florence

Rooftop pool makes this hotel probably the best option in the center of florence.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tour of the Vineyard and Lunch with Wine Tasting in Furore
Tour of the Vineyard and Lunch with Wine Tasting in Furore
Italy

The wine was some of the best we had in Italy. The vines are 200+ years old and producing absolutely stunning quality wine. paired with the local lunch, this was one of our favorite experiences, set above Positano with a view unparalleled.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Sep 05, 2023

Hi David,
I truly appreciate your thoughtful review. It brings us great joy to hear that you had a wonderful experience with our local suppliers and thoroughly enjoyed your stay at our hotels. We always meet in person our partners and do inspections at the hotels in order to ensure a memorable Italian journey. Arrivederci, and once again, thank you for your feedback!

Our KIMKIM travel team was the finest choice ...
Italy | Aug 21 - Aug 26, 2023

Carol
Carol R.
Canada | Reviewed on Sep 02, 2023
Our KIMKIM travel team was the finest choice I could have made for our 3-generation family's custom vacation to the Cinque Terre this August 2023. From the planning stage to our final day, the expertise of our Italy travel specialists Valeria and Deborah, personal concierge Roberta, private hiking guide Laura, boat skipper Tony, and Milan transfer drivers (with particular shout-out to Andrii who provided my evening transport due to my air travel arrival delay) were all fabulously fun,... Read more

Our KIMKIM travel team was the finest choice I could have made for our 3-generation family's custom vacation to the Cinque Terre this August 2023. From the planning stage to our final day, the expertise of our Italy travel specialists Valeria and Deborah, personal concierge Roberta, private hiking guide Laura, boat skipper Tony, and Milan transfer drivers (with particular shout-out to Andrii who provided my evening transport due to my air travel arrival delay) were all fabulously fun, attentive and accommodating. Until we meet again, "Grazie mille! Carol

Hotel Review
Hotel Porto Roca
Monterosso

Hotel Porto Roca offered all the assets for our multi-generation family, from accommodations, full services, and awesome setting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
boat trip from Monterosso with lunch
boat trip from Monterosso with lunch
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Hike the Villages of Cinque Terre
Hike the Villages of Cinque Terre
Italy
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Mar 10, 2024

Grazie mille to you, carol!
On behalf to all our team…really was a pleasure to work with you and we are looking forward to seeing you soon again !
We are glad you had a wonderful time with all your family!
Ciao valeria

Personalized Vacation, First-Class Service
Italy | Aug 17 - Aug 26, 2023

Pierson
Pierson C.
Shawnee, KS | Reviewed on Sep 02, 2023
Our guide, Maria, helped plan every step of the trip. She was responsive and knowledgeable about the different cities we were visiting. She also incorporated activities that we suggested. KimKim is a fantastic service that takes the guesswork out of booking travel. You get personalized accommodations and the ability to communicate with them during your trip in case you need to make any changes. Highly recommend this service! Read more

Our guide, Maria, helped plan every step of the trip. She was responsive and knowledgeable about the different cities we were visiting. She also incorporated activities that we suggested.

KimKim is a fantastic service that takes the guesswork out of booking travel. You get personalized accommodations and the ability to communicate with them during your trip in case you need to make any changes.

Highly recommend this service!

Activity Review
Classic Private Cruise on Lake Como
Classic Private Cruise on Lake Como
Italy

Amazing way to see the towns and villas of Lake Como! Well worth it and one of our favorite activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Picked us up from the hotel dock. So convenient.
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 05, 2023

Dear Pierson,
Thank you so much for taking the time to write such a great review about our services.
At Storywalking, we always strive to provide the best possible travel experience, and it's incredibly rewarding to know that our efforts have made a difference during your trip.

We look forward to serving you again in the future!

I wish you a great day.

Maria Grazia

I would absolutely use them again it was an a...
Italy | Aug 25 - Sep 1, 2023

Lisa
Lisa W.
Mineola, NY | Reviewed on Sep 02, 2023
I would absolutely use them again it was an amazing experience. Read more

I would absolutely use them again it was an amazing experience.

Activity Reviews
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Lemon Grove- Mozzarella Farm in Sorrento area
Lemon Grove- Mozzarella Farm in Sorrento area
Italy

The family was nice, wonderful people I would only suggest something in the city too

Quality of Experience
Guides, Drivers and Staff
Transport
I wanted private transportation because my dad was elderly but our driver was great
Private boat tour to Capri
Private boat tour to Capri
Italy

We enjoyed our guide, it was a beautiful experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Sep 04, 2023

Buongiorno Lisa. Thanks for your nice review. It was a pleasure planning your trip.
We look forward to welcoming back to Italy soon.

Two Awesome Weeks in Italy and Greece
Italy | Aug 8 - Aug 21, 2023

Dorothy
Dorothy A.
Reisterstown, MD | Reviewed on Aug 29, 2023
I googled a package trip for Italy and Greece and kimkim came up as a company that could help me. I reached out to kimkim and the company gave me a tour organizer named Tasos. We met on a zoom face to face and discussed what I wanted out of our trip to Europe. We visited Rome, Pompeii, Florence, and Venice in Italy. In Greece we spent time in Santorini, Myknos, and Athens. The hotels were in the center of each city and were walkable distances to places we wanted to visit. We had train... Read more

I googled a package trip for Italy and Greece and kimkim came up as a company that could help me. I reached out to kimkim and the company gave me a tour organizer named Tasos. We met on a zoom face to face and discussed what I wanted out of our trip to Europe. We visited Rome, Pompeii, Florence, and Venice in Italy. In Greece we spent time in Santorini, Myknos, and Athens. The hotels were in the center of each city and were walkable distances to places we wanted to visit. We had train rides, flights, and a ferry ride to move from city to city. We had two moments where we needed extra help with reservations that were questionable. Evyenia and Nikos responded immediately when we had questions about a reservation and the problem was fixed right away. We had a marvelous trip!! kimkim is a great company to work with to plan a vacation. I would recommend them to anyone.

Hotel Reviews
Sweet Home Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adonis Hotel
Mykonos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Greco Resort Hotel Santorini
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pisani Boutique Hotel 
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pendini
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alexandra Rome
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis & Athens Mythology Tour
Acropolis & Athens Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mykonos Town Walking Tour
Private Mykonos Town Walking Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Catamaran Caldera Cruise
Sunset Catamaran Caldera Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Transfer in Santorini
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Doge's Palace & St. Mark's Basilica Tour
Doge's Palace & St. Mark's Basilica Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Express Colosseum Tour
Express Colosseum Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Italy Summer 2023 Trip
Italy | Aug 19 - Aug 27, 2023

Irini
Irini P.
Poughkeepsie, NY | Reviewed on Aug 29, 2023
First time planning a trip with Kim Kim and it was above all my expectations, very easy and friendly service that eased all my trip planning worries. Fabio was great from the start and very responsive during our trip for any questions. From the start with the airport pickup to the airport dropoff our trip went off without any issues. The three days in Rome were the perfect amount of time to see all the sites and Fabio booked us great skip the line tours.
Our Sorrento portion of the trip was...
Read more

First time planning a trip with Kim Kim and it was above all my expectations, very easy and friendly service that eased all my trip planning worries. Fabio was great from the start and very responsive during our trip for any questions. From the start with the airport pickup to the airport dropoff our trip went off without any issues. The three days in Rome were the perfect amount of time to see all the sites and Fabio booked us great skip the line tours.
Our Sorrento portion of the trip was great! I appreciate Fabio for suggesting Sorrento over Positano for our trip it was the perfect size town for us to stay in and explore in the middle of everything we wanted to see, between Pompeii, Mt Vesuvius, winery tour, and a trip down the Amalfi Coast. All while having a fantastic car service booked for each excursion booked and private tour guides to really explain to us the history.
Two downsides were our hotel in Sorrento Hotel del Corso was not really up to our standards a bit dated, the AC didn't work and the hotel staff wasn't very helpful and our room was on the main street which was very noisy.
The second downside was our Cooking class at Villa Ida was not up to our expectations it wasn't really a cooking class more so we helped them prep the food while they did the cooking behind the scenes. We were expecting to make either homemade pizza or pasta but instead we made cold salads and filled already cooked pastas. Also Charlie at the cooking class was very pushy for us to buy his wine, ceramics, and music boxes and when we declined buying anything the vibe in the room changed. It left a bad taste in our mouth.
Overall the trip was fantastic and I will definitely be recommending Fabio and Kim Kim to anyone planning a trip to Italy and will also be using them in the future.

Hotel Reviews
Hotel Del Corso
Sorrento

This hotel is extremely dated, other then the location I would not recommend this hotel to anyone. The rooms are extremely dated with uncomfortable old beds, our AC did not work and when we let the staff know they told us it was our fault for having it on to high. Our room was facing the main street and was extremely noisy so between the AC not working and the noise levels we didn't sleep very well. The bathroom amenities are minimal with cheap towels, and the breakfast left much to desire. We only ended up having breakfast one day out of the five.

Authenticity & Character
Location
Great location right on corso de italia close to the square.
Staff
Cleanliness & Comfort
Hotel Scalinata di Spagna
Rome

Great hotel in a fantastic location, staff was friendly and helpful the rooms were on the small side but very clean and tastefully decorated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Day in Capri Island | Ferry Tickets Included
Self-Guided Day in Capri Island | Ferry Tickets Included
Italy

We enjoyed this self-guided tour. It was a nice break from the guided tours and allowed us to explore at our own pace. Would highly recommend it for a relaxing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums & Sistine Chapel Tour
Vatican Museums & Sistine Chapel Tour
Rome

Another great guided tour, very informative and well-organized. It was a small group, so it felt personal.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of the Colosseum & Roman Forum
Guided Tour of the Colosseum & Roman Forum
Rome

Loved this tour, the guides knew what they were doing and talking about. It was a skip-the-line tour, so there was no waiting around. Definitely recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Experience with Donna Rita
Cooking Experience with Donna Rita
Italy

Villa Ida cooking class was not up to our expectations, we were disappointed that there was not much cooking done on our side instead we actually prepped cold salads, filled already cooked pasta, and put together the layers of eggplant parmigiana. We were hoping that we would learn how to make either homemade pasta or pizza and sauce. The class was just extremely elementary level. In addition Charlie gives you a tour of his "wine cellar" where they make you watch a video on his homemade wine making process and history of the family. The whole time it is a pitch for you to buy his wine. While we were eating our dinner he constantly came our to walk more about the wine and let us know we can ship it to the US. At the end of the dinner they have us go back inside and see his ceramics, and music boxes he makes again trying to sell them to us. We sit down and he hands us a form and goes so how many bottle do you want to buy. When we informed him we wouldn't be buying any bottles he was clearly upset and shutdown ruining the vibe of the evening. We did not appreciate how pushy he was on selling his products. We were expecting a cooking class, not a wine tour and salesman pitch for 3 hours.

Quality of Experience
Food
Not the cooking class we expected and also had food pensioning afterwards.
Guides, Drivers and Staff
Transport
Amalfi Coast Road Trip - Visit Amalfi & Positano | Private Tour
Amalfi Coast Road Trip - Visit Amalfi & Positano | Private Tour
Sorrento

The best way to see the Amalfi coast! Tonino our driver was great with explaining the area to us and what to see all while being very comfortable on the beautiful ride through the Amalfi coast highway.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Italy

Loved all three aspects of this tour. Only negative is that doing all three activities in the August heat was very exhausting. We especially loved the Cantina winery tour and lunch, such a beautiful winery and unique experience that we got to check off our bucket list. The private tour of Pompeii was great, our tour guide was engaging and made the tour interesting and fun while learning aspects of Pompeii I never heard of before. Toninio our car driver was fantastic the whole day had the car cool and ready for us at all times.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flavors of Rome | Food Tour with a Local Foodie
Flavors of Rome | Food Tour with a Local Foodie
Rome

Loved this tour so much! Simone was the best tour guide, very personable, knowledgeable and easy to talk too. He took us to great food spots including trying things we never would of tried and giving us a real roman food experience while also explaining to us roman history.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Aug 30, 2023
Buongiorno Irini,
Thank you so much for taking the time to share your thoughts on your recent journey through Italy. I am so glad that overall you had a great experience in this beautiful country. Your feedback is invaluable to us, and I truly appreciate you taking the time to provide such detailed insights into your stay.
I am genuinely sorry to learn that your experience with the hotel in Sorrento and the cooking class did not align with your expectations. Your experiences matter to us...
Read more

Buongiorno Irini,
Thank you so much for taking the time to share your thoughts on your recent journey through Italy. I am so glad that overall you had a great experience in this beautiful country. Your feedback is invaluable to us, and I truly appreciate you taking the time to provide such detailed insights into your stay.
I am genuinely sorry to learn that your experience with the hotel in Sorrento and the cooking class did not align with your expectations. Your experiences matter to us deeply, and I apologize for any inconvenience you faced. Villa Ida, a cherished partner of ours in Sorrento, usually provides exceptional service, and I regret any shortcomings you encountered. Please know that your comments will be shared with our partner as we continuously strive to improve and enhance our services.
It was a pleasure working with you and I am looking forward to helping you again on your next Italian adventure. Thank you once again! I wish you and John all the best!

A presto,
Fabio

Daniela was amazing-so communicative and made...
Italy | Aug 17 - Aug 27, 2023

Laura
Laura T.
Irvine, CA | Reviewed on Aug 28, 2023
Daniela was amazing-so communicative and made us feel so comfortable in Italy with our two girls. Our trip was truly seamless-from pick up at the airport, to every train transfer or booked full day excursion, we were NEVER waiting for transportation. We had wonderful tour guides and just an overall stellar experience. Read more

Daniela was amazing-so communicative and made us feel so comfortable in Italy with our two girls. Our trip was truly seamless-from pick up at the airport, to every train transfer or booked full day excursion, we were NEVER waiting for transportation. We had wonderful tour guides and just an overall stellar experience.

Hotel Reviews
Hotel Splendid Venice - Starhotel
Venice

Loved this hotel but ceiling a little lower and rooms a bit darker! We loved the buffet breakfast though!

Authenticity & Character
Location
I’m the middle of it all!
Staff
Cleanliness & Comfort
Very clean-wood floors in rooms
47 Boutique Hotel
Rome

This hotel is beautiful! High ceilings, lots of light, beautiful decor and the people there are so friendly! We would go back in a heartbeat!

Authenticity & Character
Location
So close to Ancient Rome!
Staff
Honestly-everyone was kind and friendly
Cleanliness & Comfort
We loved the beautiful wood floors in the rooms-no carpets much cleaner
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Aug 28, 2023

Hi Laura,
thanks for your review. I am glad that you had such a wonderful time with your family.
Daniela as a personal concierge is the top! I am glad you found her so helpfully-

Looking forward to seeing you again soon in Rome.
ciao valeria

Trip to Italy
Italy | Aug 16 - Aug 25, 2023

Robin
Robin C.
New Britain, CT | Reviewed on Aug 26, 2023
Working with Fabio was very easy. He was always quick to respond and helped us plan a great trip to Italy that we will always remember. The private tours with Daniela and Elenora were particular highlights. They were so friendly and knowledgeable and felt like friends by the time the tour was over. Our tour guide for the Vatican (Guida? whose name I am not sure of ) was also friendly helpful and knowledgeable. Our guide Jessica in Florence was great as well. We will always remember the... Read more

Working with Fabio was very easy. He was always quick to respond and helped us plan a great trip to Italy that we will always remember. The private tours with Daniela and Elenora were particular highlights. They were so friendly and knowledgeable and felt like friends by the time the tour was over. Our tour guide for the Vatican (Guida? whose name I am not sure of ) was also friendly helpful and knowledgeable. Our guide Jessica in Florence was great as well. We will always remember the cooking class at Villa Ida with Roberta and her dad Carlo (Charlie). This was the best time we had on the trip. What a wonderful family!! I can’t say enough about this perfect experience. The boat ride to the blue grotto was also a highlight. We met such nice people on our tour and the young guide on the boat was fantastic. The hotel transferred worked out perfect. Everyone was friendly and always early which we liked because we are early people too! We would 100% use Kim Kim to book another trip in the future!

Hotel Reviews
Hotel Renaissance
Florence

This hotel was close to everything. Upon arrival with your luggage you need to climb up a set of cement stairs with no access to an elevator until you get there. We are able bodied people but certainly would be a huge issue if you had any trouble navigating stairs and also the fact that you required to get your luggage up on your own. It was over 100 degrees in Florence when we were there and the Air conditioner did nothing to cool the room and was also restricted to a certain temperature. We were told breakfast was included and it was not. We also were told there was a view and there certainly was not. There weren’t even any windows looking out side. The staff however was nice.

Authenticity & Character
Location
Staff
Friendly
Cleanliness & Comfort
It was clean but we were. It comfortable due to the fact that the AC was restricted and it was never cool.
Hotel Antiche Mura Sorrento
Sorrento

We enjoyed that this hotel had a pool. Our room was located in a quiet space behind the main hotel. This made it feel like we were living within the city! It was quiet and well equipped.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
HT6 Hotel Roma
Rome

This hotel was located within easy access to everything in Rome. It was well equipped and the staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of the Colosseum & Roman Forum
Guided Tour of the Colosseum & Roman Forum
Rome

The tour guide was friendly but we found it difficult to learn and pay attention with so many people in the group

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Experience with Donna Rita
Cooking Experience with Donna Rita
Italy

This was the highlight of the trip. The family was so friendly and we can’t say enough about our time there!

Quality of Experience
I
Food
Guides, Drivers and Staff
Transport
Sorrento Coast, Capri & Blue Grotto Boat Tour | From Sorrento
Sorrento Coast, Capri & Blue Grotto Boat Tour | From Sorrento
Italy

This tour was great fun! We met such nice people on the boat and enjoyed talking with them! The blue Groto was beautiful if a bit of a tourist trap.

Quality of Experience
Guides, Drivers and Staff
The young tour guide was friendly and knowledgeable.
Transport
Private Tour of the Vatican Museums & Sistine Chapel
Private Tour of the Vatican Museums & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Guida was knowledgeable and friendly
Transport
Flavors of Rome | Food Tour with a Local Foodie
Flavors of Rome | Food Tour with a Local Foodie
Rome

Elenora was so fun and friendly. We were completely full after this tour! We enjoyed it immensely and she felt like our friend by the end!

Quality of Experience
Guides, Drivers and Staff
Highlights & Hidden Gems of Rome | Walking Tour
Highlights & Hidden Gems of Rome | Walking Tour
Rome

We learned so many things on this private tour that we would never have learned or explored on our own. The tour guide was fantastic and felt like a friend when the tour was over.

Quality of Experience
Guides, Drivers and Staff
Daniela was friendly and knowledgeable
Transport
N/A
Best of Florence and David by Michelangelo | Small Group
Best of Florence and David by Michelangelo | Small Group
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Aug 27, 2023

Hello Robin,
Thank you so much for taking the time to write a review on your trip to beautiful Italy. It was a pleasure to work with you before and during the trip, and I am so happy that everything went great overall. I am looking forward to working with you and Timothy on your next Italian adventure. I wish you all the best! 🙂
Arrivederci,
Fabio

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