Kimkim Trip Reviews for Thailand

4.8
Based on 260 ratings
Read 260 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful first experience with KimKim!
Thailand | Mar 24 - Mar 30, 2024

T
Toby C.
Denver, CO | Reviewed on Apr 09, 2024
My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item. All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for... Read more

My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item.

All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for lunch.

The hotel transfers were even more helpful than I expected as the guides went in with us to the airport to make sure we could figure out the process quickly and had a translator available.

Activity Reviews
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hilda Yang
Hilda
Hilda Yang
Local specialist in Thailand | Replied on Apr 15, 2024
Dear Toby, Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party. We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended. Regarding the hotel transfers, we're pleased that they exceeded your... Read more

Dear Toby,

Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party.

We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended.

Regarding the hotel transfers, we're pleased that they exceeded your expectations and provided valuable assistance, including accompanying you to the airport to ease the process and offering translation services.

We appreciate your feedback and look forward to assisting you with any future travel plans.

Best regards,
Hilda

Trust Kim Kim! You’re in good hands!
Thailand | Mar 3 - Mar 19, 2024

Kristen
Kristen M.
Canada | Reviewed on Apr 09, 2024
Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone. The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and... Read more

Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone.

The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and from The Float House.

Chiang Mai was our favourite part of the trip and we absolutely loved Bam. What a lovely lady! Our two excursions in Phuket were also wonderful.

Overall, this was a trip of a lifetime. Great experience.

Hotel Reviews
Villa De Pranakorn
Bangkok

Solid hotel. Would stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Amazing hotel with a very crappy buffet. Rooms were gorgeous! Loved being on the water! The food was like a bad western Chinese buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thavorn Beach Village Resort & Spa
Phuket

Beautiful setting and gardens. Fantastic breakfast buffet. Didn’t love having to take the cable car up and down and the rooms could use an update. You get 2 bottles of water a day and there’s no place to buy more. I felt like we were being nickled and dimed for everything. Would choose a different hotel next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smile Lanna Hotel Chiang Mai

I loved this hotel! Great room and wonderful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Regency Bangkok Suvarnabhumi Airport Hotel (Ex: Novotel Bangkok Suvarnabhumi)

Great hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok

Lovely cruise with an amazing dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Bang Krachao Cycling Tour
Half Day Bang Krachao Cycling Tour
Bangkok

Wasn’t a must see in our opinion. Super hot. Really nice guide!

Quality of Experience
Food
One of my favourite meals of the trip
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Really cool to experience Chinatown and the flower market. We were very particular about only eating food that was cooked fresh. I wish we had tried a bunch of little things and not just had one meal but maybe our guide was getting vibes from my husband because he was very squeamish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Great day touring the temples. Absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Trek The Erawan National Park
Trek The Erawan National Park
Kanchanaburi

Beautiful park! Loved swimming in the pools and getting nibbled on by the fish. We only made it up to the 5th waterfall. It was over 40 degrees Celsius. We had a delicious lunch afterwards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alms Giving, Doi Suthep and Jungle Temple
Alms Giving, Doi Suthep and Jungle Temple
Chiang Mai

A really amazing experience .

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

We had a really good time learning to cook some traditional Thai dishes. I thought it would be a bit more of an intimate family gathering but this is a business . Really cool setting on the family land.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

One of our favourite days. Beautiful walk along the river with Bam and our Karon guide with a coffee and delicious lunch in the village. Last stop was up to the King and Queen’s pagoda.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Araksa Tea Experience & Adventure at Sri Lanna National Park
Araksa Tea Experience & Adventure at Sri Lanna National Park
Chiang Mai

Lovely relaxing day. We had fun picking tea leaves. I didn’t want to stop. Beautiful location. We’ve really enjoyed the teas we bought there. Next was lunch on a float house and some swimming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

Amazing! Such gorgeous scenery! Highly recommend!! I wish I could add videos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Phi Phi Island Joining Tour
Sunrise Phi Phi Island Joining Tour
Phuket

The Phi Phi islands do not disappoint! Stunningly beautiful! Swimming and snorkeling in one of the most amazing places I’ve ever been. Fantastic tour company. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai

It was great. We spent all the time we wanted with the elephants. There was a Mom and baby in their own enclosure and they seemed somewhat stressed. The mom was swaying back and forth and this we were told was because of the elephants weight? If you google why elephants do that, it’s because they’re stressed. Other than that the elephants looked well taken care of and the experience was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Kristen,
Thank you very much for your valuable and detailed feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!

Our guide in northern Thailand, Dare ( I cou...
Thailand | Mar 27 - Mar 29, 2024

Katheryn
Katheryn F.
Harrison, NJ | Reviewed on Apr 05, 2024
Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent. Read more

Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent.

Hotel Review
Silom Serene Hotel
Bangkok
Authenticity & Character
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Location
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Staff
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Cleanliness & Comfort
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Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 06, 2024

Dear Lynn,
Thank you so much for taking the time to share your experience with us. I am so delighted that you and your friends had a great time in Thailand specifically. Thanks for your kind words about our guide Dare, he remembers you and sends you his warm regards.
We’re very grateful for travelers like you and hope to see you again!
Warmest,
Ashley

We had our trip to Bangkok organized with KIM...
Thailand | Mar 26 - Mar 30, 2024

W
Warren G.
New Zealand | Reviewed on Apr 01, 2024
We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.
Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.
We can recommend Kelly from KIMKIM... Read more

We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.

Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.

We can recommend Kelly from KIMKIM and Lily the Bangkok guide as very professional both delivering an amazing and pleasurable time.

Hotel Review
Maitria Mode Sukhumvit 15 Bangkok - A Chatrium Collection

Nice clean hotel but the air conditioning is very noisy. Otherwise not a bad hotel maybe just a bit away from market and restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 02, 2024
Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you... Read more

Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you have any travel plans or needs. We look forward to the opportunity to assist you once more!Thank you once again for your trust and support.Wishing you all the best, and may you enjoy good health and happiness!

Solo travel to Bangkok, Chiang Mai and Phuket
Thailand | Mar 23 - Mar 29, 2024

Lauren
Lauren H.
| Reviewed on Mar 30, 2024
Tina and all of my guides in Bangkok, Chiang Mai and Phuket were AMAZING! Nothing was too much for them and considering this was my first solo travelling experience, I felt so safe and cared for which was really important for me. Everyone was so informative and if I ever asked any questions they would be answered straight away with no issues so it really put my mind at rest. Thank you so much! Read more

Tina and all of my guides in Bangkok, Chiang Mai and Phuket were AMAZING! Nothing was too much for them and considering this was my first solo travelling experience, I felt so safe and cared for which was really important for me. Everyone was so informative and if I ever asked any questions they would be answered straight away with no issues so it really put my mind at rest. Thank you so much!

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Charm Resort Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 31, 2024

Hi Lauren,
Thank you so much for the feedback and I'm happy that you had a good time here in Thailand.
I appreciate this precious review.
Hope to see you again!
Best,
Tina

Great trip with wonderful guides and drivers ...
Thailand | Mar 24 - Mar 27, 2024

Pam
Pam B.
North Plainfield, NJ | Reviewed on Mar 28, 2024
Guide was very accommodating and kind. Drivers were amazing. We may have not realized what we were planning as the second day was too much driving but overall everything was great. Nice to have hotel with a pool Read more

Guide was very accommodating and kind. Drivers were amazing. We may have not realized what we were planning as the second day was too much driving but overall everything was great. Nice to have hotel with a pool

Hotel Review
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

For the price it was wonderful. Breakfast wasn’t fabulous but good

Authenticity & Character
Lovely rooms.
Location
So close to the Sunday night market
Staff
Front desk folks were very helpful and kind
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

Great visit. So informative. Good lunch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Chiang Rai from Chiang Mai
Day trip to Chiang Rai from Chiang Mai
Chiang Mai

Too long of a day. Loved all the sites and the guide was great but just too long

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Chiang Mai City Tour
Half day Chiang Mai City Tour
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 31, 2024

Dear Pam,
What lovely photos!!! Thank you so much for spending your time writing us another review to share your experience for the Chiang Mai trip. I am honestly thrilled that you enjoyed the hotel and tours.
Hope to see you again in Vietnam one day!
Best wishes!
Ashley

Ivana & Jen's Thailand Review
Thailand | Mar 1 - Mar 11, 2024

Ivana
Ivana O.
Chicago, IL | Reviewed on Mar 20, 2024
We absolutely loved our trip to Thailand! We can't say enough about our local specialist, Tina who helped set everything up. From start to finish, she had 5 star customer service and helped make our trip go smooth! The best part of our trip was getting to know the local guides. Each one was so welcoming and gave us memories to last a lifetime. Our guide Betty in Bangkok was so fun and made us laugh, and "B" in Chiang Mai gave us the best stories and even played the guitar for us! In... Read more

We absolutely loved our trip to Thailand! We can't say enough about our local specialist, Tina who helped set everything up. From start to finish, she had 5 star customer service and helped make our trip go smooth!

The best part of our trip was getting to know the local guides. Each one was so welcoming and gave us memories to last a lifetime. Our guide Betty in Bangkok was so fun and made us laugh, and "B" in Chiang Mai gave us the best stories and even played the guitar for us! In Phuket our day guides were wonderful as well including Wilson for our kayaking excursion!

We love that Kimkim allows you to choose your own adventures and plans the trip designed for your interests. The excursions, the people, and the culture made Thailand so special and a trip we won't forget!

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Charm Resort Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

The Floating Market was amazing! We went early in the morning so it wasn't as busy and was quite peaceful! The Railway market was very crowded and we did have to wait quite a bit for the train to come but it was still a great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

Definitely don't eat before this! We had so much food it was hard to walk after! We loved that Betty knew the best spots to go and got everything for us. All we had to do was enjoy the food and experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
Chiang Mai

This was the only part of the itinerary that was not what we expected. We drove up to the village and there wasn't much to see besides another market. We thought this was a full day hike to a remote village but that definitely was not the case. I would not recommend this or I would change the verbiage since it's quite misleading.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket

This was an awesome excursion, being able to swim in the lagoons was a highlight of the whole Thailand trip! The only thing I would note is the speedboat was definitely overbooked. We had over 40 people in one boat and were crammed in. There was no room for our bags so we had to leave them on our laps. Other than that, it was a great time!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 21, 2024

Hi Ivana,
Thank you so much for this kind feedback.
I appreciate that you enjoyed the trip and are happy you had a great time here.
Hope to see you again!
Best,
Tina

5 ⭐️
Thailand | Mar 9 - Mar 17, 2024

M
matthew a.
Mansfield, TX | Reviewed on Mar 18, 2024
Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly. Read more

Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly.

Activity Review
Full Day Amphawa Authentic Floating Markets
Full Day Amphawa Authentic Floating Markets
Bangkok

Did not get to do this

Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 21, 2024

Dear Matthew,

Hope you are doing fantastic.Thank you so much for your glowing feedback. We're delighted to hear that your experience with tour guide Tao was exceptional and that everything went smoothly during your time in Bangkok. Your recommendation means a lot to us, and we look forward to assisting anyone you know who plans to visit Bangkok in the future.

If you have any more trips or adventures planned, please don't hesitate to reach out. We're here to make every journey memorable and enjoyable.

Best regards,
Tom

Amazing!
Thailand | Mar 1 - Mar 11, 2024

J
Jen E.
Chicago, IL | Reviewed on Mar 18, 2024

Tina was FANTASTIC! She made our whole trip planning process, easy, was kind during and we were so happy with everything that we got to do while visiting Thailand. Would absolutely recommend working with Kimkim and Tina, and hope to again in the future.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 18, 2024

Hi Jen,
I sincerely appreciate your thoughtful feedback. It brings me great joy to hear that you enjoyed your time here.
Looking forward to the possibility of welcoming you back again in the future!
Best,
Tina

A trip to remember
Thailand | Feb 22 - Mar 9, 2024

Reuven
Reuven H.
Israel | Reviewed on Mar 17, 2024
All four guides and drivers were great, knowledgeable and dedicated. The itinerary was planned according to our wishes and the interactive software is amazing and effective, not to mention our specialist. Read more

All four guides and drivers were great, knowledgeable and dedicated. The itinerary was planned according to our wishes and the interactive software is amazing and effective, not to mention our specialist.

Hotel Review
Vana Belle, a Luxury Collection Resort, Koh Samui
Surat Thani
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Half Day Snorkeling at Koh Tan & Koh MadSum by Private Long-Tail Boat
Half Day Snorkeling at Koh Tan & Koh MadSum by Private Long-Tail Boat
Koh Samui
Quality of Experience
Local specialist: Kien Nguyen

Southeast Asia Adventure
Thailand | Feb 25 - Mar 13, 2024

S
Suzanne S.
Hagerstown, MD | Reviewed on Mar 15, 2024
Our visit through Southeast Asia was incredible, from the people we met,to the food we ate and the sites we saw, every experience was wonderful. I highly recommend visiting this beautiful part of our world! Read more

Our visit through Southeast Asia was incredible, from the people we met,to the food we ate and the sites we saw, every experience was wonderful. I highly recommend visiting this beautiful part of our world!

Hotel Reviews
La Sinfonía del Rey Hotel & Spa
Hanoi

The location in the old quarter, just across the road from the lake and the promenade, is really great. The only place to get a drink at the hotel is at the sky terrace, which was unusable during our visit due to rain. We asked if we could order a glass of wine in the lobby, which they accommodated, but it seems they could better utilize their lobby seating and wet bar, especially during inclement weather. Breakfast buffet was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was very small, with no drawers in which to unpack any clothing, nor space to leave an open suitcase. We had to remove our suitcases from the closet and open them on the bed each time we needed a change of clothing. Our room was directly under the dining room, so we began to hear movement and activity above us as early as 6:30 am each morning.
La Siesta Premium Sai Gon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anjali by Syphon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orchid Classic Cruise
Hai Phong

The ship was wonderful and our stateroom was spacious, clean, comfortable and quiet. All the meals were delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The spa room was quite spartan, and there was no place to disrobe except right in front of the masseuse.
Allegro Hoian
Authenticity & Character
Location
Easy walk into the center of the old town.
Staff
Cleanliness & Comfort
The Sukhothai Bangkok

Probably one of the most beautiful hotels we've ever stayed in in the world. They were also very kind to upgrade our room. The pool and terrace were wonderful and a welcome respite in the center of the city during very hot weather.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarind Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was quite small; no drawers or space to leave suitcases open, so we had to open our suitcases each time we needed a change of clothing and then re-store our luggage to get it out of the way. The whole hotel, while pretty in the setting among trees, seemed tired and could use an update of fixtures, paint, bathroom tiles, etc.
The Surin Phuket
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Full Day City Exploration
Hanoi Full Day City Exploration
Hanoi

Our guide, Bach, was very informative and had answers for all of our many questions. This is a great overview for anyone who has never been to Hanoi.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Hanoi!
Welcome to Hanoi!
Hanoi

We were met at the airport and then introduced to our guide and driver. Upon arrival at our hotel, we also met the kimkim rep who had helped us put together our trip. We had no set agenda for the day, but our guide stuck around and walked us through the old quarter of Hanoi to show us where things where and familiarize us with the area. It was a pleasant way to begin our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Free Day
Hoi An Free Day
Hoi An

We loved exploring Hoi An on our own. It's very walkable and easy to navigate. We bought the city pass to visit temples and museums, explored the Central Market and had the best banh mi for lunch!

Quality of Experience
Food
The banh mi from Madam Khanh!
Angkor Complex Discovery
Angkor Complex Discovery
Siem Reap

Another amazing day. Once again, our guide was very knowledgable and informative.

Food
The restaurant we were taken to was just okay. And we were bombarded upon exiting by many children asking us to buy their trinkets. It was unexpected and uncomfortable.
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai

This was a super fun day. Our guides/drivers were pleasant and fun, and the variety of sites and activities was great.

Quality of Experience
Food
Loved that a home-cooked meal that we could eat outside near the elephants was prepared for us.
Guides, Drivers and Staff
Transport
Wat Umong & monk blessing
Wat Umong & monk blessing
Chiang Mai

This was one of our favorite temple visits, in a beautiful, peaceful setting. Loved that it was so different from other temples we'd seen.

Quality of Experience
Guides, Drivers and Staff
Transport
Cu Chi Tunnels Half day
Cu Chi Tunnels Half day
Ho Chi Minh City

This was one of our most memorable days. The tour was amazing and our guide was incredibly informative. Anyone visiting Saigon should add this to their list. The ambience and setting of the restaurant we visited for lunch was very nice. However, the food was all pre-cooked and the pre-set menu was basic. We ordered a couple beers and learned at the end of the meal that they only accept cash. Since it was our last day in Vietnam, we were low on cash. We worked it out, but would have liked to have known about the cash-only policy beforehand.

Quality of Experience
Guides, Drivers and Staff
Transport
Orchid cruise 2 Day 1 Night Program - Day 1
Orchid cruise 2 Day 1 Night Program - Day 1
Ha Long Bay

Beautiful experience and excellent staff. The rooms are very comfortable and the food at all meals was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long - Hanoi by private car - Fly to Danang - Hoi An
Thailand

This was a long day. The drive from Ha Long to the Hanoi airport is unavoidably long, but we also stopped for a "rest" stop at a massive commercial location. It was full of tour busses and crowds of people and definitely not a place we would visit on our own.

Visit The Tumultuous Capital of The South
Visit The Tumultuous Capital of The South
Ho Chi Minh City

Despite the incredible heat, our guide Harry gave us a great walking tour of the capital sites. He provided a very good overview of the political and cultural history.

Quality of Experience
Guides, Drivers and Staff
Transport
Plenty of water in the car!
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

This was a fun night. Our guide was very knowledgeable and engaging. The only disappointment was the rooftop bar. While it had a nice view of the capital sites, lit up at night, we had to walk through the lobby of a hostel, which had a horrible smell, to the back of the building and up six flight of stairs. The rooftop area was pretty rudimentary, with iron patio furniture and a limited drink menu. Service was spotty.

Guides, Drivers and Staff
Our guide, while easy to understand and very personable, explained that he wouldn't be with us for the next two days during our stay in Bangkok because he had to renew his tourist guide license. As a result, we had three different guides on three different days. He also promised to send us photos he took of us while on the night time food tour and check-in to see how things were going with the "substitute" guides, but we never heard from him again.
Ayutthaya: Glory Days of Old Siam
Ayutthaya: Glory Days of Old Siam
Bangkok

Our guide was wonderful. He decided to "rearrange" the order of temple visits, and include an air conditioned museum visit, to work around the intense heat, and it was all good. He really made all the difference in our day.

Quality of Experience
Food
Rather than channel us to a tourist location with pre-set menus, Tony took us to one of his favorite spots, and helped us select dishes that we were curious about plus a few he wanted us to try. It was one of the best lunches we had on the trip because it was not pre-cooked.
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

We were glad to have seen this, but it was so incredibly hot. We would have welcomed the option to start earlier in the morning.

Quality of Experience
Guides, Drivers and Staff
Our guide was kind and personable but difficult to understand and she didn't provide much backstory to the sites we were seeing. She very kindly, however, offered to come into the airport with us to get us checked in.
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

By far, one of the best days of our trip. This crew knows what they're doing and took great care of us all day. The food on board was delicious, the kayaking guides were amazing, and the whole day was a beautiful experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day 2: Halong Bay - Hanoi by private car - Orchid cruise
Day 2: Halong Bay - Hanoi by private car - Orchid cruise
Ha Long Bay

See previous review

Local specialist: Sunny Le
Sunny
Sunny Le
Local specialist in Hanoi, Vietnam | Replied on Mar 18, 2024

Hi Suzanne,

Thank you so much for your feedback, especially for the hotel part. Although we have done inspections of those hotels already, some issues can only be addressed if we stay there, and your feedback is really helpful for us.

I'm glad that overall, you still enjoyed the trip and would consider us for your next trip to Southeast Asia.

Sincerely,
Sunny

We had a wonderful first trip to Thailand
Thailand | Mar 2 - Mar 13, 2024

Alice
Alice B.
Flagami, FL | Reviewed on Mar 14, 2024
We had a wonderful first trip to Thailand thanks to kimkim. Tina, our local specialist, was extremely responsive whenever a question or issue came up, and even changed our itinerary on the fly (for the very next day) when we decided we wanted a shift in experiences. And we loved our drivers and tour guides, especially Pear and Dam from Udomporn Tours in Chiang Mai. Accommodations were all excellent (The Quarter Ladphrao in Bangkok, U Inchantree in Kanchanaburi, and Buri Sriping Resort in... Read more

We had a wonderful first trip to Thailand thanks to kimkim. Tina, our local specialist, was extremely responsive whenever a question or issue came up, and even changed our itinerary on the fly (for the very next day) when we decided we wanted a shift in experiences. And we loved our drivers and tour guides, especially Pear and Dam from Udomporn Tours in Chiang Mai.

Accommodations were all excellent (The Quarter Ladphrao in Bangkok, U Inchantree in Kanchanaburi, and Buri Sriping Resort in Chiang Mai), except for The Cottage Suvarnabhumi for our Bangkok airport stay - do not recommend.

Make sure to ask for the exact meeting points in the airport (e.g. at which door your driver will be waiting) and confirm pickup times the day before with your driver, we had some mixups but they always worked out.

Hotel Reviews
The Cottage Suvarnabhumi
Bangkok

Compared to our other hotels, this one seemed very unclean and dingy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Quarter Ladprao by UHG
Bangkok
Authenticity & Character
Location
This hotel seemed far from the things we were doing in Bangkok (temples, markets) but it is close to Union & Central malls and has some walkable local bars nearby. Also the 7-11, Otteri (laundromat) and Just Massage right outside the door are great.
Staff
Cleanliness & Comfort
U Inchantree Kanchanaburi
Kanchanaburi

Absolutely beautiful views, right on the River Kwae.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buri Sriping Riverside Resort & Spa
Chiang Mai
Authenticity & Character
Location
Felt a little out of the way from attractions, and there is no sidewalk on a fairly busy street so I would not consider it walkable. But it's fairly cheap to take Grab cars around, and while we didn't have time to enjoy it, it is on a river.
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 15, 2024

Hello Alice,
I want to extend my sincere gratitude for taking the time to share your feedback. Your kind words mean a lot to me, and I'm delighted to hear that you enjoyed the trip.
Looking forward to the possibility of seeing you again!
Best regards,
Tina

Guides everywhere were excellent - Yaya in Ch...
Thailand | Feb 28 - Mar 8, 2024

J
John H.
Spain | Reviewed on Mar 11, 2024
Guides everywhere were excellent - Yaya in Chang Mai and Chai in Bangkok. Very informed about Thailand in general and the centuries of history and culture that we were interested to hear about. Kelly always professionally and rapidly accommodated our many requests and changes. Best days were 1. Full Day Phang Nga Bay Sea Canoe Tour(Join-in) and 2. Full Day Explore Doi Inthanon National Park Tour. Phi Phi worth seeing, but a bit touristee (many boats and visitors), whereas Phang Nga Bay... Read more

Guides everywhere were excellent - Yaya in Chang Mai and Chai in Bangkok. Very informed about Thailand in general and the centuries of history and culture that we were interested to hear about. Kelly always professionally and rapidly accommodated our many requests and changes.

Best days were 1. Full Day Phang Nga Bay Sea Canoe Tour(Join-in) and 2. Full Day Explore Doi Inthanon National Park Tour. Phi Phi worth seeing, but a bit touristee (many boats and visitors), whereas Phang Nga Bay was about right - the boat showed us traditional Thai festivals - flower boats with candles after dark; the scene was lovely. Bangkok worth the visit, but probably earlier in season - very hot in early March. While the Grand Palace is amazing - incredibly crowded. Summer Place and Ruins also fascinating.

Chala Hotel 6 in Chang Mai was very nice and well located - esp. for Sunday Night Market.
We booked Intercontinental in Phuket - would recommend again. Also, the Peninsula in Bangkok - very nice!

Hotel Review
Chala Number 6 Hotel
Chiang Mai

Great location. Nice rooms and facilities. Staff friendly. No issues whatsoever.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Explore Doi Inthanon National Park Tour
Full Day Explore Doi Inthanon National Park Tour
Chiang Mai

Lovely views. Cooler than expected, but welcome as Bangkok and Phuket were very hot this time of year. The Pagodas and flower gardens were spectacular.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Phang Nga Bay Sea Canoe Tour(Join-in)
Full Day Phang Nga Bay Sea Canoe Tour(Join-in)
Phuket

Don't miss.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 17, 2024
Hi John, Hope you have a great day .Thank you a lot for your feedback and kind words about our guides and services during your trip to Thailand. We're thrilled to hear that Yaya in Chiang Mai and Chai in Bangkok provided excellent insights into Thailand's rich history and culture. Your best days on the trip sound truly memorable. The Full Day Phang Nga Bay Sea Canoe Tour and the Explore Doi Inthanon National Park Tour seem to have left a lasting impression. It's great to know that you... Read more

Hi John,

Hope you have a great day .Thank you a lot for your feedback and kind words about our guides and services during your trip to Thailand. We're thrilled to hear that Yaya in Chiang Mai and Chai in Bangkok provided excellent insights into Thailand's rich history and culture.

Your best days on the trip sound truly memorable. The Full Day Phang Nga Bay Sea Canoe Tour and the Explore Doi Inthanon National Park Tour seem to have left a lasting impression. It's great to know that you found Phang Nga Bay to be a perfect balance, offering traditional Thai festivals and a lovely scene.

We appreciate your feedback on these accommodations and we will make notes for the future travelers.

Thank you once again for sharing your feedback, and we look forward to assisting you with your future travel plans.

Best regards,
Kelly

Food, temples, beaches and more
Thailand | Feb 3 - Feb 10, 2024

Quinn
Quinn T.
Tacoma, WA | Reviewed on Mar 07, 2024
Tina helped us plan an amazing trip to Thailand! We could not have found the activities she planned for us on our own. Even when we got put on an earlier flight on the way to Thailand, Tina was able to make sure our driver was able to pick us up two hours earlier than expected. Our guide Lina in Bangkok was knowledgeable and very passionate about history and food. We really enjoyed getting to spend three days with her and she kept finding amazing treats for us to try no matter what type... Read more

Tina helped us plan an amazing trip to Thailand! We could not have found the activities she planned for us on our own. Even when we got put on an earlier flight on the way to Thailand, Tina was able to make sure our driver was able to pick us up two hours earlier than expected.

Our guide Lina in Bangkok was knowledgeable and very passionate about history and food. We really enjoyed getting to spend three days with her and she kept finding amazing treats for us to try no matter what type of tour we were on! She even found us a non-touristy spot to eat near the palace, which was so delicious and no easy feat!

Our hotel in Phuket was amazing, it had one of the best breakfast's I've ever seen and we were able to throughly relax with a spa day there. Tina's recommendation to stay on Kata Noi beach was perfect for us as we wanted a more calm beach experience. We were always able to find a beach lounger and the beach was perfect for swimming. The John Gray Sea Canoe was a major highlight and I recommend it to anyone considering Phuket. It was our favorite activity and had some of the best food we had on the entire trip.

This trip was the perfect combination of adventure and relaxation and we could not have asked for more.

Hotel Reviews
Hotel Muse Bangkok - MGallery Collection

Great location in Bangkok a few blocks walk from the subway, shopping, and Lumphini park. The rooms are very nice, quiet, and clean and room service was excellent the day we ordered it. The rooftop bar has a very fun atmosphere too!

Authenticity & Character
It has a very cool Art Deco feel, especially with the speakeasy
Location
Great location in Bangkok a few blocks walk from the subway, shopping, and Lumphini park.
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

We really loved the Katathani Resort. It was the perfect stay for a relaxing getaway. Right on the beach we had great views from our balcony and they even upgraded us to a nicer suite, which was large and comfortable with a nice balcony and soaking tub. The breakfast buffet is major highlight of this hotel, they have an amazing array of Thai, Chinese, and western breakfast options all hot and fresh! We did a half day at the spa one morning and it was phenomenal, it was easy to book, very affordable for the level of service provided, and the ultimate relaxing treat. If you are looking for more of a party spot this is not the hotel or beach for you. But if you want a quite place to soak up the sun from look no further!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

This was our favorite part of our trip to Thailand! Getting to see the Hong's (sea caves) was amazing and we were so surprised when we found out each canoe got their own paddler so we got to just sit back and take in the stunning scenery. The food on the boat is also a major highlight. They say a "light lunch and dinner" will be served, but both meals were feasts of amazing home cooked Thai food. Seriously some of the best food we had on the trip. For being a large group tour you always felt like you had personalized attention, due to the individual paddle guides, and were never crowded. Cannot recommend this activity enough!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 08, 2024

Hi Quinn,
I truly appreciate your thoughtful feedback—it means a lot! Your kind words make me happy and reinforce the value of my efforts. Thanks for sharing in the enjoyment of the trip. Looking forward to the possibility of seeing you again!
Best,
Tina

1st trip away from N.America=Amazing.
Thailand | Feb 24 - Mar 3, 2024

Terrell
Terrell L.
Ashburn, VA | Reviewed on Mar 04, 2024
We had blast. Our tour guy for first few days was amazing. Mr. Betty taught some much in the small amount of time we had with him. Drivers were nice and helpful as well. Phuket was an amazing escape from the city of Bangkok. That’s not to say Bangkok wasn’t, but both places had a beauty to them that’s hard to describe. You just have to see for yourself. We loved the activities that were planned for us. For my first trip out the country since I was 15, it was nice experience. Thank you so much. Read more

We had blast. Our tour guy for first few days was amazing. Mr. Betty taught some much in the small amount of time we had with him. Drivers were nice and helpful as well. Phuket was an amazing escape from the city of Bangkok. That’s not to say Bangkok wasn’t, but both places had a beauty to them that’s hard to describe. You just have to see for yourself. We loved the activities that were planned for us. For my first trip out the country since I was 15, it was nice experience. Thank you so much.

Activity Reviews
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba diving around Phuket!
Scuba diving around Phuket!
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 04, 2024

Dear Terrell,
I just wanted to say a big thank you for your awesome feedback! Your time and effort in sharing your thoughts mean a lot to me. I'm thrilled to hear that you enjoyed the trip. Thanks a bunch for your kind words!
Best,
Tina

Tina was a fantastic help planning the trip. ...
Thailand | Feb 24 - Mar 2, 2024

Aaron
Aaron H.
Boston, MA | Reviewed on Mar 03, 2024

Tina was a fantastic help planning the trip. The coordination and organization was incredible. We effortlessly moved from one location and activity to the next in total comfort. The guides were very personable and truly invested in creating a memorable experience . I would recommend this service with zero reservations.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 04, 2024

Hi Aaron,
Thank you so much for this kind feedback.
I appreciate and am happy that you had a great time here.
It's our pleasure to help you and we hope to see you again.
Best,
Tina

Fabulous - Huge thanks to Kim Kim, Lacey, Annie and JJ !
Thailand | Feb 17 - Feb 27, 2024

hazel
hazel S.
United Kingdom | Reviewed on Mar 02, 2024
We had an amazing holiday in Thailand, our first visit and organised with just one months' notice! Lacey, the local specialist, was really quick to understand our needs, and it was so quick and easy to communicate via the Kim Kim platform. The quality and care were first class and every detail was taken care of and proactively anticipated. Everything ran like clockwork, very efficient and really made the most of our time there! I have become a huge fan of Kim Kim and am telling all our our... Read more

We had an amazing holiday in Thailand, our first visit and organised with just one months' notice! Lacey, the local specialist, was really quick to understand our needs, and it was so quick and easy to communicate via the Kim Kim platform. The quality and care were first class and every detail was taken care of and proactively anticipated. Everything ran like clockwork, very efficient and really made the most of our time there! I have become a huge fan of Kim Kim and am telling all our our friends:) Our two guides, Annie in Bangkok and JJ in Chiang Mai were super friendly & fun and full of insights and tips, going out of thier way to make sure our needs were met. What's not to love about Thailand! Loved all of it but the big highlights were the railway market and river cruise in Bangkok , our culinary family experience in Chiang Mai and both the Kayaking and speed boat Island tours in Phuket.

Hotel Reviews
Villa De Pranakorn
Bangkok

Really smart boutique hotel in a great location in the old town. Loved the breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amatara Wellness Resort

Beautiful setting and views. especially loved the Sun and Moon terrace and recommend the seafood platter under a full moon!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 16, 2024

Dear Hazel,
Thank you very much for your flowing feedback. This is really a great motivation for me, Annie, JJ and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!

We were very pleased with our trip in Thailan...
Thailand | Feb 5 - Feb 10, 2024

S
Sabrina O.
Chapel Hill, NC | Reviewed on Feb 27, 2024
We were very pleased with our trip in Thailand - a lot of support and fun activities. The process for booking and getting the itinerary set was smooth and helpful. Our local guide Ju was filled with good information, did the little extras (taking us to a coconut plantation for example) and choosing good food options on our Street food tour. She was also very responsive to questions. We loved the Thai cooking class. A great company and a lot of fund. We would recommend letting folks know... Read more

We were very pleased with our trip in Thailand - a lot of support and fun activities. The process for booking and getting the itinerary set was smooth and helpful. Our local guide Ju was filled with good information, did the little extras (taking us to a coconut plantation for example) and choosing good food options on our Street food tour. She was also very responsive to questions.

We loved the Thai cooking class. A great company and a lot of fund.

We would recommend letting folks know that you spend a lot of your time in traffic in Bangkok - that was a surprise to us.

Hotel Review
Maitria Hotel Sukhumvit 18
Bankok

Excellent service and really nice rooms! The staff were helpful with scheduling transport to the airport and helped with the laundry and anything else we needed.

Authenticity & Character
This is a really good hotel for long stays - large rooms, fridge, microwave and desk. Coin laundry if needed
Location
This was in Sukhumvit which was perhaps not the neighborhood for us - but it was right downtown and is a great hotel
Staff
Friendly and helpful every time
Cleanliness & Comfort
Modern, clean and comfortable furnishings
Activity Reviews
Nopparat Thai Classical Dance  and Restaurant
Nopparat Thai Classical Dance and Restaurant
Bangkok

Seemed a little touristy - would perhaps have paid more for something that was more explanatory about the dancing.

Quality of Experience
Guides, Drivers and Staff
Friendly and warm - open to questions
Transport
Air conditioned, comfort, always a cold bottle of water and a cloth to cool yourself and wash
Full day Bangkok city tour with Jim Thompson's House
Full day Bangkok city tour with Jim Thompson's House
Bangkok
Quality of Experience
Food
OK mall restaurant
Guides, Drivers and Staff
Same people for each day. Prior comments still apply
Transport
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

Railway tour was short, interesting but very touristy.

Quality of Experience
Food
Nice stop on return from the trip.
Guides, Drivers and Staff
Transport
Same as all days great people - consistent
Private Night Food tour with Tuk Tuk
Private Night Food tour with Tuk Tuk
Bangkok

Ju made this a great experience with a combination of walking tour of old China town, time in the EV tuktuk, sample food and great noodles (Michelin 5 star ) plus Peking duck.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Historical Ayutthaya Tour from Bangkok
Full Day Historical Ayutthaya Tour from Bangkok
Thailand

So interesting to see all of this - Ju had great knowledge and really allowed us to do this at our own pace. She added a stop to show us more.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Thai cooking class at Baipai Thai Cooking School with lunch (join-in, private transfer without guide)
Half day Thai cooking class at Baipai Thai Cooking School with lunch (join-in, private transfer without guide)
Bangkok

Great Cooking school - lots of fun with the teachers and the other guests. We really got to cook.

Quality of Experience
Teachers, process and other guests
Food
Guides, Drivers and Staff
Transport
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Thailand | Replied on Feb 29, 2024
Dear Sabrina, Hope you are doing fantastic.Thank you so much for sharing your feedback on your trip to Thailand. We're thrilled to hear that you had a fantastic experience filled with support and enjoyable activities. It's wonderful to hear that Ju, your local guide, provided you with valuable insights and went the extra mile to enhance your experience, such as taking you to the coconut plantation and selecting delicious food options for the Street Food tour. We'll be sure to pass along... Read more

Dear Sabrina,

Hope you are doing fantastic.Thank you so much for sharing your feedback on your trip to Thailand. We're thrilled to hear that you had a fantastic experience filled with support and enjoyable activities.

It's wonderful to hear that Ju, your local guide, provided you with valuable insights and went the extra mile to enhance your experience, such as taking you to the coconut plantation and selecting delicious food options for the Street Food tour. We'll be sure to pass along your compliments to Ju for her excellent service and responsiveness.

We're delighted that you loved the Thai cooking class and found it to be a great experience overall.

Thanks a lot for your advice regarding the heavy traffic in Bangkok. We'll take this into consideration to better inform future travelers.

Regarding the hotel review, we're pleased to know that Maitria Hotel Sukhumvit 18 provided excellent service and comfortable accommodations. We appreciate your positive feedback on the helpful staff and the assistance with transportation and laundry.

For the other activities and tours you mentioned, we value your honest feedback and will use it to improve our offerings.

Once again, thank you for sharing your experience with us. We hope to welcome you back for more memorable adventures in the future.

Warm regards,
Ada

Ashley was incredibly helpful and responsive ...
Thailand | Feb 15 - Feb 24, 2024

E
Eric G.
Manhattan, NY | Reviewed on Feb 26, 2024
Ashley was incredibly helpful and responsive - especially about our accommodations. The highlight of our trip was our stay at Anantara Golden Triangle. We had gorgeous views of Myanmar and Laos from our window, with the hotels elephants roaming free in the foreground. The staff there was superb, and they - and the elephants - are clearly treated very well. Spending time with the elephants, both as part of the Walking with Giants" tour and spending a night in the jungle bubble, with the... Read more

Ashley was incredibly helpful and responsive - especially about our accommodations. The highlight of our trip was our stay at Anantara Golden Triangle. We had gorgeous views of Myanmar and Laos from our window, with the hotels elephants roaming free in the foreground. The staff there was superb, and they - and the elephants - are clearly treated very well. Spending time with the elephants, both as part of the Walking with Giants" tour and spending a night in the jungle bubble, with the elephants just steps away, felt once-in-a-lifetime. Ans while Phuket seems overrun with tourists, our hotel there, the Shore at Katathani, was super luxurious. Climbing out of bed and into our privite infinity pool overlooking the Andaman Sea (in our room!) made for a memorable honeymoon. The guides in each location were friendly and helpful too, especially Ron in Bangkok and Pui in Phuket. Don't miss ziplining through the jungle at Flying Hanuman in Phuket.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 26, 2024

Dear Eric & Janel,
Hope you are settled at home. I did not think to receive your review so quickly like that🥺. I honestly can't convey how much we all appreciate your kind words- you've literally brightened my day and made me love my job a little bit more!
I'm over the moon to hear that you and Janel had a memorable honeymoon that you will cherish for a lifetime <3. I'll pass the review on to the team and I'm sure they will really appreciate it too!
All my best for a happily ever after!💕💐
Ashley

Lacey planned the perfect trip for us!
Thailand | Feb 6 - Feb 15, 2024

Bailey
Bailey W.
Moorhead, MN | Reviewed on Feb 22, 2024
Lacey planned the perfect trip for us.
I was a little apprehensive about using what felt to me like a random travel agency website but it was a wonderful experience all the way from planning it to the plane ride home. Lacey met all of our needs and requirements and was incredibly helpful. We wanted an active, culture filled trip with a little bit of relaxation time on the beach and we got exactly that. Our adventures with elephants were with sanctuaries that seem to treasure their animals....
Read more

Lacey planned the perfect trip for us.
I was a little apprehensive about using what felt to me like a random travel agency website but it was a wonderful experience all the way from planning it to the plane ride home. Lacey met all of our needs and requirements and was incredibly helpful. We wanted an active, culture filled trip with a little bit of relaxation time on the beach and we got exactly that. Our adventures with elephants were with sanctuaries that seem to treasure their animals. All of our guides were incredibly kind and helpful. Chiang Mai was our favorite part of the trip and I wish we had flopped it around so that the city was last so I could have spent all of my money and extra room in my suitcase at the night market.

We absolutely adored our guide, Pukie, in Chiang Mai. If you go to Chiang Mai I hope you are lucky enough to meet her.

Hotel Reviews
Na Nirand Resort
Chiang Mai

This place was lovely. I felt to relaxed and cared for here. The staff was friendly and thought of everything for us. When our van was late they were calling the place to make sure someone was on their way and they had towels ready for us when we visited an elephant sanctuary. And not that we wouldn't have paid for it but it was the only hotel in Thailand we stayed at that offered us bug spray for free. The tea we had when we first arrived was to die.

Authenticity & Character
The hotel is in the middle of the city but the aesthetic and tree walled surrounding makes it feel completely separated. The atmosphere is very zen.
Location
Only a 5 minutes walk from the night market!
Staff
Cleanliness & Comfort
Once we would leave for the day they would come in and tidy up. They even arranged my makeup on the counter and put it in a little container.
Our Jungle House
Khao Sok

The hotel itself is so unique and fun to be at. I would caution travelers to just be aware of the heat and bugs and brace your heart for that before arriving. There is no AC and on my first day here I was so hot, and with no escape from the heat, I just wanted to leave. But, after getting used it, I really enjoyed my surroundings, the animal life and the very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hot and bug but that's literally what you're signing up for
Thavorn Beach Village Resort & Spa
Phuket

This hotel has stunning views, amazing staff and so much to do.

Authenticity & Character
Location
It's only a few minutes from Patong Beach and the shopping and nightlife there but the traffic is so intense it was nearly a 40 minute drive.
Staff
Cleanliness & Comfort
Activity Reviews
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity (Nov 15th to Apr 16th)
Phi Phi Island & Maya Bay Discovery with Snorkeling by Hype Yacht Join-in Activity (Nov 15th to Apr 16th)
Phuket

It's a really great tour but I had read the description with the wrong thought process. "Sunset sailing, relax, have a drink, dance, until the sun goes down." To me this meant like a romantic sunset tour after snorkeling during the day but is in fact a party yacht with WAY MORE PEOPLE than you would expect to join you on the boat. It really wasn't my vibe and I did not enjoy it but for someone looking to have drinks with their friends and dance, its perfect. Not the tour's fault but monkey beach was packed and tourists were throwing rocks at the monkeys which just made it really sad. They shouldn't have to but its not like the guides come with to the beach to force adults to behave.

Quality of Experience
Food
I had put down that I am lactose intolerant and this was something they struggled with a bit.
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai

We really loved getting to hear about the elephants. Their names, history and relations were super interesting. We liked feeding them and making their medicine. We really appreciate seeing that they are free animals. We liked that they explained that any activity would end as soon as the elephants showed they didn't want to participate anymore.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

We loved this tour. The group of people were larger than we expected but it didn't matter because you are paired off with one person on a canoe and that feels like the real tour. Our guide was Tar and he was kind, knowledgeable and took photos of us with my phone. He pointed out animals, fish, and cool shapes in the rocks. They also served authentic and unique dishes we hadn't found yet.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Feb 27, 2024

Dear Bailey,
Thank you very much for your valuable feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!

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