⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim Travel — A Truly First-Class Experience
As seasoned and discerning travelers, our expectations are high, and Paul at KimKim Travel exceeded them in every way. From the beginning, his communication was outstanding—prompt, consistent, and incredibly thorough. He anticipated needs before we even had to ask, including arranging a flight upgrade and providing detailed information to help us pack and prepare for three very different microclimates:...
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⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim Travel — A Truly First-Class Experience
As seasoned and discerning travelers, our expectations are high, and Paul at KimKim Travel exceeded them in every way. From the beginning, his communication was outstanding—prompt, consistent, and incredibly thorough. He anticipated needs before we even had to ask, including arranging a flight upgrade and providing detailed information to help us pack and prepare for three very different microclimates: Quito, Mashpi Lodge, and the Galápagos Islands.
Upon arrival to the Quito Airport, everything was seamless. Tony Sotomayor met us at the airport and orchestrated a flawless transition with luggage, customs, security, and access to the VIP Sala Lounge before our adventure began. Traveling with children can be challenging, but Paul thoughtfully arranged a private naturalist guide who met us at the Baltra airport and made the experience both effortless and enriching for our family.
The Galápagos portion aboard the Elite was nothing short of extraordinary. The crew was exceptionally accommodating to families with children and operated on our pace. Special recognition goes to Captain Marcelo for getting us safely to every destination, Roberto for delivering a true luxury experience as cruise director, Chef Angel and Bartender Romulo for keeping us wonderfully fed and refreshed, David for capturing incredible GoPro memories, Andreas for kayaking with our daughter Brynn, and of course our naturalist guide, Matthias the Magnificent, whose passion and expertise ensured we experienced every wildlife encounter the islands had to offer.
This journey was truly a once-in-a-lifetime experience—not only because of the incredible destinations and wildlife, but because of the remarkable people who made us feel at home every step of the way. We are forever grateful to Paul and the entire KimKim team for crafting such a seamless and unforgettable adventure.
Warmest regards,
Dr. Timothy, Joy & Brynn Davis
Hotel Review
★★★★★ An Unforgettable Galápagos Experience
Our family and friends recently enjoyed a truly once-in-a-lifetime journey aboard the Elite Galápagos Cruise, and we are forever grateful to the incredible crew who made us feel so at home.
Traveling with children can be challenging, but everyone went above and beyond to accommodate our family and ensure that our children felt included in every adventure.
Special thanks to Captain Marcelo for safely guiding us to every destination, Roberto, our outstanding Cruise Director, for delivering a first-class luxury experience, and Chef Angel and Bartender Romulo for keeping us exceptionally well fed and refreshed. Thank you to David for capturing and sharing amazing photos and GoPro memories, and to Andreas for making kayaking with Brynn such a special experience.
And a very special thank you to Matthias the Magnificent, our naturalist guide, whose passion and expertise ensured that we experienced every incredible wildlife encounter the islands had to offer.
The Galápagos themselves are extraordinary, but what made this trip unforgettable was the warmth, kindness, and service provided by the entire Elite crew. We will forever cherish the memories and are deeply grateful for making this journey so special.
Warmest regards,
Dr. Timothy, Joy & Brynn Davis
Authenticity & Character
The Elite combines elegant, intimate luxury with the spirit of the Galápagos, offering beautifully appointed suites, personalized service, gourmet cuisine, and a warm, family-like atmosphere that makes exploring these extraordinary islands feel both exclusive and authentic.
Location
We enjoyed incredible encounters with blue-footed boobies, Darwin’s finches, marine iguanas, and sea lions. One of the joys of the Galápagos is that every voyage offers new surprises, and we look forward to returning someday in hopes of adding penguins to our growing list of unforgettable wildlife sightings.
Staff
The Elite’s authenticity and character come from its exceptional crew, who make every guest feel like family while sharing the natural wonders of the Galápagos with warmth, expertise, and genuine Ecuadorian hospitality.
Cleanliness & Comfort
The Elite was impeccably clean and exceptionally comfortable, with spacious suites, thoughtful amenities, and meticulous attention to detail that made every moment onboard feel relaxing and luxurious.
Local specialist: Paul Cisneros