Kimkim Trip Reviews for France

4.8
Based on 667 ratings
Read 667 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Experience!
France | Aug 17 - Aug 24, 2023

A
Ariel P.
North Stamford, CT | Reviewed on Aug 26, 2023
This was our first time booking a trip through Kimkim and we definitely plan to book with them again! Our guide, Mathilde, was very knowledgable and helpful and worked through several iterations of the vacation itinerary with us until it was perfect. Our daughters (8 & 11) loved all the activities she planned as well as the private tours she set up for us which kept them excited and engaged throughout our time in Paris. The itinerary could have been a bit more detailed (e.g. how long a tour... Read more

This was our first time booking a trip through Kimkim and we definitely plan to book with them again! Our guide, Mathilde, was very knowledgable and helpful and worked through several iterations of the vacation itinerary with us until it was perfect. Our daughters (8 & 11) loved all the activities she planned as well as the private tours she set up for us which kept them excited and engaged throughout our time in Paris. The itinerary could have been a bit more detailed (e.g. how long a tour would last so we could plan out the rest of our day once there) but that was just a minor thing and overall everything was fantastic. The hotel was also in a perfect location, close to local restaurants, shopping, the Metro and the Eiffel Tower. We had the absolute best time and have told our friends and family about Kimkim who plan to use them in the future as well!

Hotel Reviews
Hôtel Gustave
Paris

Excellent location, close to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Quais de Lutèce 4*
Plailly

The hotel itself was amazing as it was a short walk to the park and the buffet breakfast and dinner were wonderful for our family of four. The only thing we didn’t love was that there was a late check in on our first day of arrival - 5pm, so we had to kill several hours before being able to access our room. The restaurants and bar were closed during this time so there wasn’t much to do. Other than that, it was a great experience and we highly recommend visiting Asterix Park and staying at this hotel.

Authenticity & Character
They had a special meet and greet with the Asterix characters.
Location
So close to the park!
Staff
Cleanliness & Comfort
Local specialist: Mathilde D.
Mathilde
Mathilde D.
Local specialist in Galway, Ireland | Replied on Aug 29, 2023

Hello Ariel,
Merci beaucoup for your kind review, I'm happy you had a fantastic trip! We'll make sure we write the total duration of the tours from now, this kind of feedback helps a lot! I wish you all the best in your future travels!
Kind regards,
Mathilde

Fantastic family trip to Paris and southern France!
France | Aug 6 - Aug 14, 2023

C
Craig S.
Menlo Park, CA | Reviewed on Aug 24, 2023
My wife, 16 year old daughter and 12 year old son had a wonderful trip to Paris and southern France in early August. Since it was our kids' first time in France we wanted the trip to be fun as well as educational and were really happy with our experience! Lise quickly understood what we were looking for and organized small group or private tours for us in Paris including the Eiffel Tower, Norte Dame/Sainte Chapelle, Versailles and the Louvre. All of the guides were knowledgeable,... Read more

My wife, 16 year old daughter and 12 year old son had a wonderful trip to Paris and southern France in early August. Since it was our kids' first time in France we wanted the trip to be fun as well as educational and were really happy with our experience!

Lise quickly understood what we were looking for and organized small group or private tours for us in Paris including the Eiffel Tower, Norte Dame/Sainte Chapelle, Versailles and the Louvre. All of the guides were knowledgeable, personable and passionate about the places we visited. They also helped navigate around the crowds and thanks to them we were able to see the sites more efficiently and learn much more than if we'd gone on our own. We stayed at a boutique hotel just off the Champs Elysees with easy access to lots of great restaurants as well easy subway access to many of the popular sites. Lise provided a set of wonderful looking restaurant recommendations, although quite a few of these were closed as many restaurants that cater to local French were on holidays for a few weeks. Lise was super-helpful in calling restaurants and we found some good restaurants in the more popular tourist areas, but if there is anything I'd change it'd be to make restaurant reservations in Paris a little earlier when traveling in August.

After Paris we stayed in Nice and took guided half-day tours of Monaco & Eze one day and Cannes, Antibes and St. Paul de Vence another. These were more sightseeing vs educational tours, but we'd never have seen so much of southern France in such a relaxing way on our own and got some great pictures and memories. We stayed in an apartment just off of old-town in Nice which is alive with activity in August and enjoyed lots of time at restaurants and the public markets.

Overall, we really had a wonderful trip and hope to book future trips through kimkim. The local guides made a big difference in getting to know France in the limited time we had and Lise made the whole experience including all transportation seamless.

Hotel Reviews
L'abeille Boutique Appartements
Nice

Nice apartment in the heart of a bustling area of Nice, great for people looking to hit the restaurants and social scene of Nice.

Authenticity & Character
Location
Staff
Nothing bad, just didn't interact with staff
Cleanliness & Comfort
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Cute boutique hotel, delicious French breakfasts, helpful English speaking front desk staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montmartre & Sacré-Coeur walking tour
Montmartre & Sacré-Coeur walking tour
Paris
Quality of Experience
Guides, Drivers and Staff
Versailles Palace & Gardens Private Tour
Versailles Palace & Gardens Private Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris
Quality of Experience
Guides, Drivers and Staff
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

This just seemed "As Paris as you can get". Seeing Paris by night is just wonderful, the food and service was excellent and it really was the perfect way to cap off our trip in Paris.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Lise Troulier

One of our best trips ever!
France | Jul 31 - Aug 20, 2023

Larry
Larry S.
West Chicago, IL | Reviewed on Aug 23, 2023
We couldn't be more pleased with the planning, organizing, booking and follow-up from Justine. Ours was a 3-week trip in France covering the areas of Normandy, Bordeaux, the Dordogne area, French Riviera and Paris. Justine set up all of our hotel locations in the best access for all the sights we wanted to see. Also, the hotels themselves were very nice with helpful and friendly staff. All of our guides in the different cities were very knowledgeable. It was especially nice to have all... Read more

We couldn't be more pleased with the planning, organizing, booking and follow-up from Justine. Ours was a 3-week trip in France covering the areas of Normandy, Bordeaux, the Dordogne area, French Riviera and Paris. Justine set up all of our hotel locations in the best access for all the sights we wanted to see. Also, the hotels themselves were very nice with helpful and friendly staff. All of our guides in the different cities were very knowledgeable. It was especially nice to have all vouchers established with the hotels, car rental, tours, and driver pick up and delivery where needed. We particularly were so grateful for the 1st class booking on the train from Nice to Paris. After seeing the crowds at the ticket windows for the train, it would have been very nerve-wracking to have had to get the tickets ourselves.
During the planning process for the trip, Justine was very accommodating to our requests and even made a last minute change for us on our car rental with ease. All of our guides and drivers texted us within 24 hours before any upcoming event which gave us comfort in not being concerned about time, location, etc.
This is the second time we've used Kimkim (traveled to Colombia before) and have been so impressed with the quality and detail to all aspects of their planning. The local specialists have also been super-fantastic.
One small suggestion we would make is that, if driving, some hotels have limited dedicated parking which fills up fast. We often couldn't get a parking slot for 1 or 2 nights. If we would have known this ahead of time, we could have called the hotel(s) in advance to reserve a spot for us. This info may be worth passing on to future clients.
We will definitely use Kimkim again should we plan another international trip.

Hotel Reviews
Hôtel West End
Nice

Fantastic location on the Mediterranean...great for people watching and many restaurants available. There is also a covered public parking ramp very close in the same block.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon

Great location for walking to all major sites within the walled part of the city. No hotel parking garage provided and a bit of a walk to the public parking garage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel d'Orsay
Paris

Great location on the left bank within easy walking distance to the Rhone river, Museé d'Orsay and the Louvre. The hotel has access to inexpensive tickets for many attractions which saves having to stand in line. Also, great restaurants nearby.

Authenticity & Character
Location
Staff
They provided us with clear directions on how to use the Metro which was very helpful and also informed us that they had entrance tickets to the Museé d'Orsay for our use.
Cleanliness & Comfort
Plaza Madeleine Hotel & Spa
Sarlat-la-Canéda

Great location for the primary shopping mall. Very friendly and helpful staff. Parking a bit of a problem as it is about a 15 minute walk to the garage and space is limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Lion d'Or et restaurant la Table du Lion
Bayeux

This hotel is in a great location for easy access to all the major restaurants and amenities in Bayeux. It also has one of the best breakfast selections of any hotel we've stayed at. If driving, however, it is a good idea to call ahead to assure a parking slot at the hotel as their space is quite limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

Fantastic tours with Caroline. She took us shopping for baguettes and cheese, then provided a picnic lunch in a park across for Notre Dame, after which we then walked to pastry shops ending at a wine bar with samples at each place.

Quality of Experience
Guides, Drivers and Staff
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux

Jean Baptiste (J.B.) was super knowledgeable and gave us a lot of info. about Normandy and we visited all the primary sites and gained a lot of insight in being able to physically see where the landings took place. The only downside--and it wasn't his fault--was the bad weather. It was rainy, cold and very windy the days we were there. We ended up totally wet and ruined two umbrellas because of the strong winds.

Quality of Experience
Guides, Drivers and Staff
Transport
The transport van was adequate but the sound system had an echo which, at times, made the comments from the tour guide hard to understand.
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our tour guide, Joanne, was very knowledgeable and friendly and provided a great tour. We appreciated the fact that she had a mic and earpieces for us to wear when we were in noisy areas such as St. Chapelle.

Quality of Experience
Guides, Drivers and Staff
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

This driving/walking tour felt very rushed. The guide would drop us off and various interest points and tell us we had a very specific time that we had to meet him back at the van for a pick-up. Often these were for very short periods of time, like 15 minutes. He was also very abrupt with accommodating the needs for the tour guests. It would have also been nice to have had some sound amplification in the van so those in the back could hear better.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Aug 27, 2023

Thanks Larry for your feedback, I am happy you enjoyed your holiday and we hope to see you again soon on Kimkim !
Enjoy the rest of your summer !
Best regards
Justine

A wonderful and fun trip to France
France | Aug 5 - Aug 19, 2023

I
Indhu S.
Sri Lanka | Reviewed on Aug 21, 2023
We had a super experience! Valentine was very helpful, knowledgable and accomodated all our requests during the planning and booking of the trip. Everything was organised in a very short time period (7 to 10 days before the trip). Also, we really appreciated that she was available to us throughout our trip in France and we were able to reschedule some private transfers and one tour. The tour guides were very knowledable and interesting. The travel including private transfers, internal flight... Read more

We had a super experience! Valentine was very helpful, knowledgable and accomodated all our requests during the planning and booking of the trip. Everything was organised in a very short time period (7 to 10 days before the trip). Also, we really appreciated that she was available to us throughout our trip in France and we were able to reschedule some private transfers and one tour. The tour guides were very knowledable and interesting. The travel including private transfers, internal flight and train rides were all well organised. Perhaps one area of improvement would be that we would have liked a little more transparency with the costs of the individual tours and private transfers. Overall, we had a great expereience! Thank you.

Hotel Reviews
Renaissance Aix-en-Provence Hotel
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
B&B Domaine de l'Isle
Civray-de-Touraine

It was a very pretty and charming place but located a little far from restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Saint-Germain-des-Prés Pastry & Chocolate Walk
Saint-Germain-des-Prés Pastry & Chocolate Walk
Paris

This was quite an interesting experience and in addition to being introduced to some of the better pastry and chocolate shops, the guide also took us to some of the churches in the area. Sampling the pastries and chocs was also grerat!

Quality of Experience
Guides, Drivers and Staff
Private Tours of the French Riviera
Private Tours of the French Riviera
France
Quality of Experience
Guides, Drivers and Staff
Transport
Chenonceau Castle: entrance tickets
Chenonceau Castle: entrance tickets
France

Good audio guide

Quality of Experience
Guides, Drivers and Staff
Canoë under Chenonceau Castle
Canoë under Chenonceau Castle
France

Great views of the Chenonceau castle and it felt good to do something active

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Vouvray Wine Tasting Experience
Afternoon Vouvray Wine Tasting Experience
Amboise

Very informative guides and enjoyed the scenic drives!

Quality of Experience
Guides, Drivers and Staff
Transport
Louvre Private Family Adventure
Louvre Private Family Adventure
Paris

Guide was very good and made it interesting for the kids.

Quality of Experience
Guides, Drivers and Staff
Disneyland Paris: One Park Entrance Tickets with Premier Access Pass
Disneyland Paris: One Park Entrance Tickets with Premier Access Pass
France
Quality of Experience
Guides, Drivers and Staff
Driver was very friendly and accomodating
Eiffel Tower Summit Tickets
Eiffel Tower Summit Tickets
Paris

Amazing views of Paris from the Summit. Also, felt great to reach the top of one of the most famous structures in the world. Guide was also interesting and fun.

Quality of Experience
Guides, Drivers and Staff
Seine River Cruise with Audio Guide
Seine River Cruise with Audio Guide
Paris

The boat was very crowded but we saw the basic highlights of Paris. It was sometimes difficult to follow the audio guide

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 23, 2023

Bonjour Indhu,
Thank you very much for your review!
All your remarks are very important and helpful for us, in order to improve our services.
We hope you enjoyed your family trip, it was a pleasure to organize it quite last-minute.
See you soon in Europe,
Valentine

Family trip to Paris, Normandy and St. Malo
France | Aug 12 - Aug 19, 2023

Kelly
Kelly L.
Bloomfield, CT | Reviewed on Aug 20, 2023
The cheese tasting was excellent- a highlight of the Paris trip. So much care effort and knowledge went into that evening.
The bike tour was really fun and well-planned out. The bikes worked well. However, our tour guide was not Parisian or even French and her knowledge of history was a lacking (also negative, snarky). We enjoyed seeing the sights but her commentary was a bit superficial and geared toward a younger age group.
Our hotel in Paris (Novotel Les Halles) had a very...
Read more

The cheese tasting was excellent- a highlight of the Paris trip. So much care effort and knowledge went into that evening.
The bike tour was really fun and well-planned out. The bikes worked well. However, our tour guide was not Parisian or even French and her knowledge of history was a lacking (also negative, snarky). We enjoyed seeing the sights but her commentary was a bit superficial and geared toward a younger age group.
Our hotel in Paris (Novotel Les Halles) had a very convenient location and a nice breakfast each morning. Also a pretty interior courtyard. Our kid's room had a clogged shower drain that overflowed, and the A/C was not great.
In Normandy, the Hotel Bayeux was too rustic. We stayed in MAISON BLUE, #17, and it was awkward, uncomfortable, old and just odd. While the ability to stay in one apartment as a family, this was a bit too rustic for our tastes, especially the bathrooms, with cracked floors and tiny toilets without sinks nearby. The breakfast was fine.
The D-Day beaches tour was very thorough, and and the day by visiting the US cemetery at 5 pm for Taps was very moving. Our guide was very knowledgeable.
Clare Collins, our tour guide for Mont St. Michel, was excellent: extremely professional, efficient, and also possessing an amazing depth of knowledge of the historical site. We loved her enthusiasm.
Finally, Hotel L' Addresse, our accommodations in St. Malo, were quite nice, and more typical of what were were expecting. There was terrace and balcony off each room. There was a nice breakfast each day.. It was reasonably close to the walled city and close to beach stairs- a plus. The staff was extremely helpful and offered to be proactive with recommendations and with communication about our daughter's left-behind passport and medications. They also packed a to-go breakfast for us the morning of our departure.
Unfortunately, one of us seems to have developed a case of scabies from that hotel suggesting they may need some new bedding!
Adil, our St. Malo tour guide, was also very professional and knowledgeable. We were grateful for all of the time he spent with us and his driving us from Bayeux to Mont St. Michel and on to St. Malo.
Our driver back to Paris was very efficient and professional and made sure we linked up with the courier for the missing passport.
Nathalie, thank you for helping plan this trip for us. Thanks for helping retrieve the missing items left behind at the hotel in Paris, we are extremely grateful for that. It would have been so difficult without your help. We all will have wonderful memories of our trip to France in 2023.

Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Aug 21, 2023
Dear Kelly, Thank you so much for sharing your feedback on the hotels and places you've experienced during your trip to France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
You had some " adventures" concerning accomodations, sorry for Bayeux, I knew that it was not luxury but I thought it would be great to have you all in this private house.
I am glad to read that all our service...
Read more

Dear Kelly,

Thank you so much for sharing your feedback on the hotels and places you've experienced during your trip to France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
You had some " adventures" concerning accomodations, sorry for Bayeux, I knew that it was not luxury but I thought it would be great to have you all in this private house.
I am glad to read that all our service providers ( guides, drivers etc...) were up to the task as usual !! And the most important is that you went back home with lots of great memories!
As for me, I am happy to be there to create a beautiful journey for you but also when you needed my help.
Thanks again for your trust in Kim Kim and in our team !

My son and I traveled around France for 2 wee...
France | Aug 8 - Aug 19, 2023

Dianne
Dianne M.
Colorado Springs, CO | Reviewed on Aug 20, 2023

My son and I traveled around France for 2 weeks. I was anxious about planning the trip but Valentine made it stress free. She was easily accessible and answered all my concerns very timely, making changes I requested, listening to what we wanted and arranging the trip perfectly! The accommodations and tours she arranged were better than expected. I would definitely recommend her and use the services for any future travel.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 22, 2023

Bonjour Dianne,
Merci beaucoup for your review!
It was a real plaesure to organize your Mother & Son trip to South of France.
Hope you cameback home with a lot of souvenirs in mind.
Have a lovely Summer Season, and see you soon in Europe,
Valentine

Great trip planned by Josee!
France | Aug 10 - Aug 15, 2023

Theresa
Theresa R.
Woodside, NY | Reviewed on Aug 17, 2023
Great trip planned by Josee! Josee had been great since day 1, she made sure to address any issue simple or complicated. There was some medical & religious issue that she patiently took into consideration in planing this trip. All chauffers & guides used were professional & attentive. Special mention to lady Chauffer Naila, guide Philippe & Julienne. We enjoyed a slow paced relaxing vacation. We felt we’re well taken care of. Josee did a good job! Read more

Great trip planned by Josee! Josee had been great since day 1, she made sure to address any issue simple or complicated. There was some medical & religious issue that she patiently took into consideration in planing this trip. All chauffers & guides used were professional & attentive. Special mention to lady Chauffer Naila, guide Philippe & Julienne. We enjoyed a slow paced relaxing vacation. We felt we’re well taken care of. Josee did a good job!

Hotel Review
Hôtel La Comtesse
Paris

Great location accessible to restaurants, grocery & transportation! Staff are attentive especially Emily!

Authenticity & Character
Location
Staff
Shout out to Emily, Jonalyn, William
Cleanliness & Comfort
Activity Reviews
Saint Germain des Près Food Tour
Saint Germain des Près Food Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Philippe is the best of all the guides! He dealt the challenge of most restaurants being closed in August with creativity & patience. He went above & beyond of taking us to different location from the itinerary do that we get to try different foods.
Transport
Naila us gracious & considerate to pick us up where the tour ended instead of the set pick up location.
Sainte Chapelle and Notre-Dame
Sainte Chapelle and Notre-Dame
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

So much to see & learn from history. Guide is very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
There should be at least 30 mind to 1hr allowance from the time the tour ends until pick up. The tour supposed to end at 4pm yet pick up time is also 4pm. The tour ended at 4:15 without seeing MonaLisa the room to see it us full of people almost impossible to get close to it & took longer time. After seeing it, you need longer time to exit not even enough time to eat/drink, go to bathroom, or took one last picture. If you have mobility issue the walk time is longer. To reschedule pick up time cost us extra money it could have bedn avoided if at the begining there’s an hour allowance for crowd, bathroom, walk time, or getting lost finding the exit.
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris
Quality of Experience
The boat used was huge and filled to full capacity. There are cruise company on other docks of smaller boat less people capacity.
Guides, Drivers and Staff
Tour ended 30 mins earlier then it rained. Supposed puck up was 7pm the transport is condiderate enough to allow an earlier pick up. Amazing Naila looked for us patiently since we ended up at different location to be picked up.
Transport
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

The tower & view is great. Except that it’s too crowded but it’s August peak season of tourist.

Quality of Experience
Guides, Drivers and Staff
Transport
2CV Private Tour Paris Highlights
2CV Private Tour Paris Highlights
Paris

Worth doing it! Nicolas was a great guide & photographer!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Aug 18, 2023

Bonjour ladies!

Thank you so much for your kind words and for taking the time to share your feedback with us and with Kim Kim! It was a true pleasure to design your France trip! I am so happy that our guides, hoteliers and myself were able to make your trip a memorable experience! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.

Thanks again for your trust in Kim Kim and in our team !
Take care,
Josée

Best early 50th birthday trip! .
France | Aug 3 - Aug 11, 2023

A
Aimee D.
Minnetonka, MN | Reviewed on Aug 14, 2023
We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future! Read more

We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future!

Hotel Reviews
Chalet Hotel le Prieuré
CHAMONIX MONT BLANC

THE VIEWS!! Absolutely stunning! The location is perfect. We had a suite that was perfect for our family of four. Everyone had their space. The two bathrooms/showers was awesome. Everything was super nice and newly renovated. The spa is a really nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivage Hôtel & Spa Annecy
Annecy

What an incredible property! We had a junior suite that was perfect for our family of four. It was huge! Everything about the hotel is top notch. The views and location cannot be best. The staff was super! We loved every second of our stay there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Premier Hôtel de la Paix - Best Western
Reims

Loved this hotel! Rooms were super nice, breakfast was great, room service and the bar were awesome. Staff was super friendly and you can’t beat the location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Great location, great breakfast included and the staff was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Roadbook & Support Service
Roadbook & Support Service
Switzerland

Not super helpful to only receive this a week or two before trip. Should be provided sooner.

Quality of Experience
Aiguille du Midi, balcony hiking and Mer de Glace
Aiguille du Midi, balcony hiking and Mer de Glace
France

EPIC I’m every way! LOVED LOVED LOVES this so much. The weather was perfect, the views were to die for and the getting to experience the hike and see the stuff that we did was like nothing we’d ever done. Alban was the NICEST guy - he was just awesome!

Quality of Experience
Guides, Drivers and Staff
Transport
Private cruise & Cheese Fondue on Annecy Lake
Private cruise & Cheese Fondue on Annecy Lake
Annecy

Wow was this amazing! The weather was perfect, the food was fantastic and Roy was super sweet! He even took my son over so he could jump off a ledge into the water. He had blankets to keep us warm as the sun was setting. It was great!!

Quality of Experience
Guides, Drivers and Staff
Transport
Confusing as to where we were supposed to meet him.
Famous Champagne Houses & Sightseeing in Reims- Private group
Famous Champagne Houses & Sightseeing in Reims- Private group
Reims

This tour exceeded our expectations by a lot! Wow - we learned so very much about Teims from an historic context. We visited several amazing churches as well. Rafa knows a lot and was just great to spend the day with!

Quality of Experience
Guides, Drivers and Staff
Transport
Saint-Germain-des-Prés Pastry and Chocolate Tour
Saint-Germain-des-Prés Pastry and Chocolate Tour
Paris

This was a super fun experience! It was great to get to sample all of the fun foods! My kids loved it!

Quality of Experience
Guides, Drivers and Staff
Luis was great!
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

It was great - we learned so much about the area that we otherwise would not have ever discovered. It’s a really great excursion. Mathias was great!

Quality of Experience
Guides, Drivers and Staff
Mathias was super knowledgeable and friendly!
Orsay Museum with audioguide  (tickets only)
Orsay Museum with audioguide (tickets only)
Paris

Loved loved loved this! My kids really enjoyed having the audio guides. It provided us with more appreciation for what we were looking at. And you controlled what pieces you wanted to lean more about. Super easy to use as well.

Quality of Experience
Eiffel Tower Summit Ticket and Commented Seine cruise
Eiffel Tower Summit Ticket and Commented Seine cruise
Paris

Would have been awesome but it was pouring and cold so it was not a great experience.

Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Aug 18, 2023

Bonjour Aimee and family!
Thank you so much for sharing your comments and your enthusiastic feedback on your family trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories!
Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Thanks again for your trust in Kim Kim and in our team !
Josée

Our first trip to France!
France | Aug 8 - Aug 12, 2023

Vicky
Vicky C.
Denver, CO | Reviewed on Aug 14, 2023
We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment. Read more

We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment.

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

It was at such a convenient place. Front desk was helpful in suggesting places to eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Aug 14, 2023

Thanks, Vicky, I am happy you and your family had such a great time in France.
It was great to plan your holiday with you and Daryl!

We hope to see you again soon on Kimkim !

Best regards
Justine

Our complete trust in KImKim, Justine and the guides!
France | Aug 8 - Aug 12, 2023

S
Sharon S.
Colorado Springs, CO | Reviewed on Aug 13, 2023
We had three guides, Raphelle F and Mathias and Raphelle S. They were all so outstanding! Very personable, passionate, well informed and answered all our questions in such a passionate way. It was mostly just the three of us so it was very personalized and private to us. They moved us through with expediency and sensitivity, especially to me who is almost 83 and recovering from a stroke. In museums, they took elevators, saving me from stairs and also found places for us to sit while... Read more

We had three guides, Raphelle F and Mathias and Raphelle S. They were all so outstanding! Very personable, passionate, well informed and answered all our questions in such a passionate way. It was mostly just the three of us so it was very personalized and private to us. They moved us through with expediency and sensitivity, especially to me who is almost 83 and recovering from a stroke. In museums, they took elevators, saving me from stairs and also found places for us to sit while they gave us talked.
The planning of our time and the the sites were wonderful and the uber drivers were never more than 1-3 minutes away from picking us up! Transportation with them was a dream!
We will recommend KIMKIM to any of our friends! Thank you for making our stay in Paris a delight!!
Sharon Schuh

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Very pleasant staff and centrally located. They helped us with restaurant referrals. They were on a quieter street. It was a very quiet place to sleep. They had delicious breakfasts and took orders if we wanted something hot and specially made. We were very happy there. A good place to come and go during the day.

Authenticity & Character
Location
As above written.
Staff
Very helpful for referrals and very friendly.
Cleanliness & Comfort
The room was cleaned with fresh water bottles and no personal items disturbed.
Activity Reviews
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

I did not go on this tour because of the stairs and amount of walking. Plus it was the last day and at 83 I just didn't have the energy! I hated to miss it and know Mathias did a great job.

Le Louvre Private Tour
Le Louvre Private Tour
Paris

Raphaelle S. gave us a wonderful, informative personal tour! We loved her and all the information. She knew what and where to take us in such a huge museum. We totally trusted her choices and information. One of our favorite tours. She was very sensitive to us and answered many questions.

Quality of Experience
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

Mathias was our personal guide and he was wonderful. Very passionate about the food we tasted or saved for a wonderful picnic at Luxembourg Park. We stopped in many food, cheese, wine, candy shops and he gave an excellent history of the process of each food. He helped us be aware of the "palate" of good French food, its history and its process. He was very friendly and passionate and personable to us. He did not rush us in eating or talking.

Quality of Experience
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

We took the cruise right at sunset before dark and it was perfect! As the cruise came back we saw Paris and bridges lit up! It was a beautiful time to go. As we landed the Eiffel Tower was lit up and blinking.

Quality of Experience
The time of day and the lights of Paris and bridges. Also the people on the bank were dancing and playing bands and twirling and also just waving. A fun experience.
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

This is a very historic site and a must see in Paris. Because of the lines and wait, we will only do it once. But it was necessary to do!!

Quality of Experience
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our guide Raphelle F was marvelous and passionate and had so much information! She beautifully explained the stain glass and very dramatically told us the history of the Conceirgerie. She took her time to answer all questions and was very personal! We loved the dramatic way she told the history. History can be boring but she made it very alive and interesting! She even walked us to a restaurant that she recommended! We adored her!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Aug 14, 2023

Bonjour Sharon,

Thanks for this wonderful feedback and your kind words! I am so happy you had such a great time in France.
We hope to see you again on KimKim very soon !

All the best
Justine

A trip that I am going to remember for years to come.
France | May 31 - Jul 26, 2023

Kidianga
Kidianga T.
Biggs, CA | Reviewed on Aug 09, 2023
I want to say thank you to Mathilde and her team for helping me create memories that will last me a lifetime and beyond. I can't rave enough about the exceptional services provided by Mathilde. She was patient, accommodating, flexible, and always available. Every single guide Mathilde paired me with was incredibly kind, generous and knowledgeable. My vacation in France far exceeded my high expectations. I will not hesitate to enlist Mathilde's help again if I ever travel to France or... Read more

I want to say thank you to Mathilde and her team for helping me create memories that will last me a lifetime and beyond. I can't rave enough about the exceptional services provided by Mathilde. She was patient, accommodating, flexible, and always available. Every single guide Mathilde paired me with was incredibly kind, generous and knowledgeable. My vacation in France far exceeded my high expectations. I will not hesitate to enlist Mathilde's help again if I ever travel to France or Switzerland for that matter. She is remarkably excellent and I would highly recommend her to anyone. Mathilde, merci beaucoup.

Hotel Reviews
Novotel Annecy Centre Atria Hôtel
Annecy

Exceptional hotel, very clean, with a first rate staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Collège Hotel
Lyon

I didn't like it at all. I believe that it was a former dormitory that has been transformed into a hotel. The inside decor was not very inviting. I was extremely disappointed that Mathilde chose this hotel for me, especially given the fact that I was travelling all the way from the United States. My stay here was one of the low point of my vacation in Europe. I would never recommend anyone to stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Villa Nice Promenade
Nice

The staff at this hotel were so friendly and helpful. They made my stay so enjoyable and comfortable. The location was perfect, close to La Promenade des Anglais. The breakfast was delicious and had a great variety of options. My room was a little small but still incredibly comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde D.
Mathilde
Mathilde D.
Local specialist in Galway, Ireland | Replied on Aug 17, 2023

Hello Kidianga,
Thanks for this amazing review! I'm happy you enjoyed your trip, it would be a pleasure to organize your future trips in the future!
All the best,
Mathilde

Self-guided TMB is the way to go thanks to Thomas
France | Jul 30 - Aug 6, 2023

Janie
Janie C.
Mount Vernon, WA | Reviewed on Aug 07, 2023
We used Kim Kim to plan a self-guided trek on the Tour du Mont Blanc. Words can't express how amazing hiking the TMB was. Thomas crafted an unforgettable trip for us. He was responsive to our questions and designed a trip ideal for our budget, hiking capabilities, and desired experiences. The 52 page packet of instructions, maps, emergency contact numbers, tips and descriptions of each day made way-finding super easy, helped to control expectations, and ensure we were ready for each day's... Read more

We used Kim Kim to plan a self-guided trek on the Tour du Mont Blanc. Words can't express how amazing hiking the TMB was. Thomas crafted an unforgettable trip for us. He was responsive to our questions and designed a trip ideal for our budget, hiking capabilities, and desired experiences. The 52 page packet of instructions, maps, emergency contact numbers, tips and descriptions of each day made way-finding super easy, helped to control expectations, and ensure we were ready for each day's adventure. The hospitality at all of our accomodations was superb. We truly appreciate the time it took Thomas to design a trip tailored just for us.

Local specialist: Thomas Bringuy

Unforgettable trip to France with fun and flair
France | Jul 15 - Jul 23, 2023

Ivy
Ivy W.
Mill Creek East, WA | Reviewed on Jul 30, 2023
We had a wonderful trip to France, traveling to Normandy, Paris and Loire Valley. Every segment of the trip was planned well and even though our plane was delayed en route for three hours, we found our driver waiting for us at the airport, and our itinerary wasn't affected at all. We had a zoom call with Lise at the start so she could understand our preferences and she made all the right calls in booking really charming hotels, scheduling excellent guides and pacing the trip. I didn't have to... Read more

We had a wonderful trip to France, traveling to Normandy, Paris and Loire Valley. Every segment of the trip was planned well and even though our plane was delayed en route for three hours, we found our driver waiting for us at the airport, and our itinerary wasn't affected at all. We had a zoom call with Lise at the start so she could understand our preferences and she made all the right calls in booking really charming hotels, scheduling excellent guides and pacing the trip. I didn't have to do any of the work and could just follow the itinerary. She was very thorough--we were provided all the information we needed in a very well organized manner. We enjoyed all of our interactions with the guides and it was really the best way to get to know the French culture. I look forward to another trip to France in the future and am very grateful to Lise for all of her hard work.

Local specialist: Lise Troulier

Justine planned exactly the trip we asked fo...
France | Jul 2 - Jul 14, 2023

H
Helen T.
Columbus, OH | Reviewed on Jul 29, 2023
Justine planned exactly the trip we asked for, and we had an amazing time. With hindsight I would have done a bit less and not tried to cover as much for a more relaxing trip, but that’s just us. We did catch a couple of mistakes so I would encourage people to carefully review all the materials before leaving. Out of five hotels, three were really great and two were not. We had fabulous food everywhere we went, and two guided tours that were excellent. We saw so much beauty, culture and... Read more

Justine planned exactly the trip we asked for, and we had an amazing time. With hindsight I would have done a bit less and not tried to cover as much for a more relaxing trip, but that’s just us. We did catch a couple of mistakes so I would encourage people to carefully review all the materials before leaving. Out of five hotels, three were really great and two were not. We had fabulous food everywhere we went, and two guided tours that were excellent. We saw so much beauty, culture and history. Overall an amazing trip!

Hotel Reviews
Hôtel d'Orsay
Paris

Nice hotel with an amazing location right by the Musee D’orsay and the seine.

Authenticity & Character
Location
Staff
Staff were super helpful when we needed to find our taxi in the midst of bastille day celebrations. They were great - generous and welcoming.
Cleanliness & Comfort
The breakfast room was light and airy, super clean, great food.
La maison Bakea
Cordes-sur-Ciel

Not really a hotel, more of a guest house, but so gorgeous. A beautifully restored 13th century house with fabulous rooms and amazing views over the surrounding countryside. The owner showed us around, and was so helpful, kind and knowledgeable. The breakfast was amazing, on the terrace looking over the hills. Loved it!

Authenticity & Character
An incredible restored antique house with stone spiral staircase and an inner courtyard. Beautifully kept and decorated
Location
On the edge of Cordes sur Ciel village, with amazing views. Easy walking distance to the shops, galleries and restaurants.
Staff
Marie the owner is wonderful and makes each guest feel welcome
Cleanliness & Comfort
The bed was super comfortable, nice towels and products in the bathroom.
Le Donjon – Cœur de La Cité Médiévale
Carcassonne

This hotel is inside the walled city so it’s not easy to get in and out. You have to pay to park outside the walls and get driven up there. Its dark and outdated “medieval” theme could do with an update. We had to switch rooms as the first one was so dark and sad. Not touched since the 90’s. The walled garden is lovely though, and great breakfast.

Authenticity & Character
Great old building but the rooms need to be updated.
Location
If you like being inside the city it’s OK
Staff
Staff were nice
Cleanliness & Comfort
It was OK
La Baronnie
Saint-Martin-de-Ré

This is a lovely and charming place. Everything was perfect

Authenticity & Character
Lovely old building with gardens. Full of charm and character
Location
Right by the port at St Martin but on a quiet street.
Staff
Knowledgeable about the area, kind and helpful, but discreet.
Cleanliness & Comfort
The room was so pretty, clean and comfortable. Not super modern but we loved it
Hotel Duo
Paris

This is closer to Les Halles and in a bustling busy area. Room was fine. Food not great. We didn’t love it.

Authenticity & Character
Location
For us it was too busy and crowded on the street outside
Staff
Staff were kind and helpful
Cleanliness & Comfort
Activity Review
Walking tour of Carcassonne
Walking tour of Carcassonne
France

Our guide was great. She tailored her info to interests was very flexible, answered our questions so well, and we learned so much from her about this ancient city.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Aug 01, 2023

Bonjour Helen,

Thanks for your feedback, I am happy that you had a great time in France and that you got to discover some off-the-beaten-path places!

We hope to see you again soon on KimKim !

All the best,
Justine

We had the most amazing trip and hike of the ...
France | Jul 11 - Jul 21, 2023

Marlo
Marlo H.
Allentown, PA | Reviewed on Jul 28, 2023
We had the most amazing trip and hike of the Tour Du Mont Blanc. Everything was expertly planned by Stephen Molloy. We started planning this trip of a lifetime almost a year before. We knew we needed experts to help us plan our hike, book our refuges and help us to transfer our bags. We were in touch with several organizations and realized quickly, Kimkim and Stephen were the right fit to help us plan and execute the perfect vacation. Stephen was most responsive and attentive and helped us... Read more

We had the most amazing trip and hike of the Tour Du Mont Blanc. Everything was expertly planned by Stephen Molloy. We started planning this trip of a lifetime almost a year before. We knew we needed experts to help us plan our hike, book our refuges and help us to transfer our bags. We were in touch with several organizations and realized quickly, Kimkim and Stephen were the right fit to help us plan and execute the perfect vacation. Stephen was most responsive and attentive and helped us with all the details of an over seas trip. He also planned the perfect day in Chamonix for us at the start of our hike and the perfect day in Annecy at the end of our hike. All of our accommodations were great. We highly recommend using Kimkim and we are already planning our vacation for next year and will definitely use Kimkim and Stephen Molloy at High Point Holidays to make it happen.

Hotel Review
Boutik Hotel 3*
Annecy

Excellent accommodations! Clean and vintage fun decor. Friendly staff too. Loved our stay!

Authenticity & Character
Cool vintage decor!
Location
Close to everything
Staff
So friendly and helpful!
Cleanliness & Comfort
Super clean and comfortable!
Activity Review
Day 4: Hike from the Chapieux to Val Veny
Day 4: Hike from the Chapieux to Val Veny
France

Wow is all we can say!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 23, 2023
Marlo it was a pleasure! Thank you for the 5 star review about this Alpine Hike. We love receiving backup that trip planning all payed off and we did a great job as travel planners. Your trip worked out because we have a walking holiday part to our team, and three staff doing only that - they are mountain men and women and send folks on inn-to-inn trips all over the UK and France (Jurassic Coast, Cornwall, Alps, Burgundy, Beaujolais and elsewhere). You rated the Boutik Hotel as top, well... Read more

Marlo it was a pleasure!

Thank you for the 5 star review about this Alpine Hike. We love receiving backup that trip planning all payed off and we did a great job as travel planners. Your trip worked out because we have a walking holiday part to our team, and three staff doing only that - they are mountain men and women and send folks on inn-to-inn trips all over the UK and France (Jurassic Coast, Cornwall, Alps, Burgundy, Beaujolais and elsewhere).

You rated the Boutik Hotel as top, well this is a place I also tested in Annecy and loved. It was a romantic location on the lakeside, and I am happy you enjoyed it too.

Stay in touch and good luck planning 2024 :)

Regards & thanks
Stephen Molloy & the team at High Point Holidays

PS - love the photos

Everything made easy
France | Jul 16 - Jul 26, 2023

Queenie
Queenie C.
United Kingdom | Reviewed on Jul 27, 2023
Mathilde and her team at KimKim were instrumental in creating a wonderful relaxed road trip in France for our family. We are time-poor professionals with little room for research into the lead-up of our holiday. Mathilde and the team in France created an itinerary which included our must-see sites in Normandy, Loire and Bordeaux; and plenty more we had not thought of. She was thorough and the attention to detail was superb. Her accommodation choices pleasantly surprised us at every location.... Read more

Mathilde and her team at KimKim were instrumental in creating a wonderful relaxed road trip in France for our family. We are time-poor professionals with little room for research into the lead-up of our holiday. Mathilde and the team in France created an itinerary which included our must-see sites in Normandy, Loire and Bordeaux; and plenty more we had not thought of. She was thorough and the attention to detail was superb. Her accommodation choices pleasantly surprised us at every location. We could not have possibly have chosen better ourselves. Travelling with a toddler was factored in. Mathilde liaised with the hotel and found us a babysitter in Bordeaux. The itinerary was not rushed but still allowed us to make the most of our 2-week stay. We highly recommend KimKim to any busy professionals and families, or simply anyone who desires a stress-free and incredible holiday.

Local specialist: Mathilde D.
Mathilde
Mathilde D.
Local specialist in Galway, Ireland | Replied on Aug 02, 2023

Bonjour Queenie for your kind review! I'm happy you enjoyed your trip and I hope you went back home with many memories!

All the best in your future travels!
Mathilde

Great way to get bases covered in Paris
France | Jul 15 - Jul 20, 2023

Ann
Ann K.
Santa Monica, CA | Reviewed on Jul 26, 2023
I really appreciated the efficiency and thoughtfulness of the recommendations for our family of 4. We were traveling with our young boys ages 8 and 11 and Audrey and team helped with booking tickets to sites, lunch and transfer. Read more

I really appreciated the efficiency and thoughtfulness of the recommendations for our family of 4. We were traveling with our young boys ages 8 and 11 and Audrey and team helped with booking tickets to sites, lunch and transfer.

Activity Reviews
Lunch at Madame Brasserie Eiffel Tower with Paris view
Lunch at Madame Brasserie Eiffel Tower with Paris view
Paris

We were not sure if this meal would be worth the investment but we have to say, absolutely! Post Pandemic, a visitor cannot even stand under the base of the tower without a ticket, and the whole place was mobbed. Luckily, with our tickets to lunch and level 1, we were able to go through expedited lines. Must do this if in Paris!

Quality of Experience
Food
Guides, Drivers and Staff
Self-Guided Visit of Rodin Museum (Entrance Tickets included)
Self-Guided Visit of Rodin Museum (Entrance Tickets included)
Paris

A must see for its gardens alone.

Quality of Experience
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 26, 2023

Dear Ann,
Thank you for your feedback. It was a real pleasure to help you organize your stay.
I see that you didn't enjoy your meal at Madame Brasserie and I'm sorry about that. Please do not hesitate to give us more precise feedback.
I wish you the best,
Audrey

Amazing trip in Savoie
France | Jul 3 - Jul 9, 2023

L
Léticia M.
Canada | Reviewed on Jul 24, 2023

Had a great trip in the mountains of Savoie ! Every place of accommodation that I stayed at were great (food is always great anywhere in France). The itinerary made sense and was well calculated. Thomas was always there when I had questions or needed more information. We had plenty of email exchanged and one Zoom called that reassured me on everything.

Local specialist: Thomas Bringuy

One month on our own in beautiful France
France | Jun 15 - Jul 15, 2023

E
Elizabeth F.
Casa Grande, AZ | Reviewed on Jul 17, 2023
We had a most amazing trip for approximately 30 days in France. We started our trip in Marseilles and ended in Fontainebleau just south of Paris. We travelled via train so we could watch the beautiful, changing countryside out the train windows. We worked with Amandine and she organized an amazing itinerary for us. At the start, I had an idea of what cities / villages we wanted to visit but I needed assistance on where to stay and more importantly, how to get from Point A to Point B. ... Read more

We had a most amazing trip for approximately 30 days in France. We started our trip in Marseilles and ended in Fontainebleau just south of Paris. We travelled via train so we could watch the beautiful, changing countryside out the train windows.

We worked with Amandine and she organized an amazing itinerary for us. At the start, I had an idea of what cities / villages we wanted to visit but I needed assistance on where to stay and more importantly, how to get from Point A to Point B. Amandine made additional city / village suggestions and helped improve the routing. But more importantly, she helped to find and suggest things to do, places to see, day trips to take, and ensured we knew what was not to miss.

Amandine set us up with private walking tours to introduce us to new cities. Specifically, Valarie in Marseilles, Lucy in Arles, Marine in Toulouse, Agathe in Lyon and another woman in Angers. She also set us up on a small group tour from Marseille with a company A La Francaise where 5 of us plus our guide Nicholas went to several small villages in Provence and experienced lavender fields, ochre buildings, a large natural spring and a Sunday market. Not to mention our private tours to multiple villages from multiple other cities we visited - thank you Thomas, Rachel, Sebastian, Alex, Demitri, and Raphael.

On our own, there is no way we'd have found such small group tours with such knowledgeable guides full of history and fun facts. Nor would we have had such centrally located hotels, museum tickets, train tickets, etc. We were clearly well taken care of and in good hands with Amandine.

Hotel Reviews
Empreinte Hôtel & Spa
Orleans

Very excellent and friendly staff at this hotel. It sits right next to the river and just on the edge of all the main sights in the city. Location is superb. There is a bar / restaurant on sight with very friendly staff so it is a nice place to have a drink in the late afternoon and an appetizer out on the patio. Rooms are very nice and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Grand Hotel Tours
Tours

This is the largest hotel we staying in on our trip. All others were small, boutique hotels so it is not really fair but I am comparing it to the smaller hotels. It's size made it less personal. That said, it is just by the train station and the tourist office and an easy walk into the old town. It is clean and quiet.

Location
Cleanliness & Comfort
Hôtel d'Anjou
Angers

Easy walk to this hotel from the train station. Hotel has a fun history and the staff will gladly tour you through. Do not miss the art deco restaurant. Hotel's location is right on one of the sight seeing trails and the tram line is just out the front door. Rooms are quite nice, lovely and clean. But it is the friendliness and helpfulness of the staff that makes this hotel outstanding. We loved Sammy who always had a big smile, a warm hello and tips for things to see and do each evening.

Location
Staff
Cleanliness & Comfort
Hôtel Albert 1er
Toulouse

Loved this hotel because of its location to the prime tourist areas and main square. The staff is extremely helpful and friendly. All items served in the morning for breakfast are fresh and locally sourced. Nice size rooms and very clean and quiet.

Location
Staff
Cleanliness & Comfort
Hotel du Musée
Arles

Great location, near the river and train station as well as an easy walk in and around the city. The hotel has many nice seating areas and a lovely courtyard. Very clean and friendly, helpful staff.

Casa Ortega
Marseille

A small, unique bed and breakfast. Caroline is the owner and makes all guests feel like a part of her family. She helps provide directions and things to see and do in her city. The breakfast provided by Caroline is excellent, especially her homemade yogurt. The rooms are modern, nice size, comfortable and very clean. Very easy walking all around Marseille from this location.

Authenticity & Character
It is in an old, historic building that Caroline has completely renovated and updated on the inside.
Location
Very near the main train station and an easy walk to the Vieux Port.
Cleanliness & Comfort
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jul 22, 2023

Bonjour à vous :)
Thank you very much for this very precise feedback and for your time.
Each of your comments is so interesting and constructive to improve the quality of our services.
A huge thank you for our collaboration during the creation of this project and once again your kind words :)
I wish you the most memorable summer and we'll keep in touch !
All the best,
Amandine

Relaxing trip
France | Jun 25 - Jul 8, 2023

Stephanie
Stephanie B.
Berkeley, CA | Reviewed on Jul 16, 2023
In general, the trip was very pleasant and navigating to each location was fairly easy. I do think the day to day activities in Bordeaux could have been better, and I don't think I'd go to Sarlat again without a car. The hotel in Sarlat was pretty basic...I wish we would have stayed somewhere nicer and in town (but we were trying to budget). Bordeaux hotel experience was exceptional. Read more

In general, the trip was very pleasant and navigating to each location was fairly easy. I do think the day to day activities in Bordeaux could have been better, and I don't think I'd go to Sarlat again without a car. The hotel in Sarlat was pretty basic...I wish we would have stayed somewhere nicer and in town (but we were trying to budget). Bordeaux hotel experience was exceptional.

Hotel Reviews
Hotel CitizenM CDG Airport
Roissy

Blah - fine hotel if you have to spend the night before a flight...but the FOOD IS TERRIBLE. Honestly, if you have to spend the night before a flight, go to the Hilton.

Authenticity & Character
Location
Easy to access terminals.
Staff
Cleanliness & Comfort
Hotel Bon Encontre
Sarlat

Clean rooms/common area and very kind staff. But a bit too out the way from the town (12 minute downhill/uphill walk on dirt paths full of bugs) and the A/C isn't strong at all. We got so many bug bites!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Fernand B&B
Bordeaux

Wonderful hotel! Ahmed is the owner and he keeps his place clean, comfortable, and chic, with the most welcome personal touches. His communication is excellent and strives to be helpful in any way possible – from making restaurant reservations and booking taxis on our behalf. The hotel is also in a superb location. When we visit Bordeaux again, we'll choose this hotel 100%.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
1/2  Day Cookery Course including lunch & wines in Dordogne
1/2 Day Cookery Course including lunch & wines in Dordogne
Sarlat

Incredibly fun! Good group, engaging instructor, yummy food. Would absolutely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private tour The Vezere Valley
Private tour The Vezere Valley
France

Sandra and her husband, Francis, were wonderful. So knowledgeable, very kind, and engaging. We saw a lot and learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Beach and Wine full day tour from Bordeaux
Beach and Wine full day tour from Bordeaux
France

Our guide, Khloe, was wonderful. She was knowledgeable and actually cared to engage with the group. I do think the Sand Dune experience itself was very nice and unique, but it's a bit out of the way and could have been broken out as it's own experience vs. combined with the afternoon of wine tours. This would have given my husband and I time to explore Bordeaux city more.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike wine tour of Saint-Emilion from Bordeaux
E-bike wine tour of Saint-Emilion from Bordeaux
France

Our guide, Isabelle, was terrible. She spent no effort educating us on the wine/experience. She biked meters ahead of everyone, no effort to interact with the others. We also only spent 45 minutes in Saint-Emillion...I would have preferred to spend a whole day there, with a lunch at a restaurant. And then at the end of the trip the guide had the audacity to mention giving a good tip (FOR NOTHING!). I was infuriated. Oh, and the lunch we were given at a tiny chateaux was sandwich meat with a small salad and bread. Not what I was expecting given the location where we were...should have been more chic and we should have been able to have more wine to drink! We were only given scant pours for 'tasting'. I've been to better experiences in Burgundy.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Gay

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