Kimkim Trip Reviews for Iceland

4.9
Based on 1,051 ratings
Read 1,051 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing trip!
Iceland | Jul 10 - Jul 19, 2024

Z
Zahra R.
Canada | Reviewed on Jul 20, 2024
Eric created the perfect itinerary which balanced the driving time with sightseeing and hiking. He gave us some fantastic restaurant recommendations and also was super helpful with budgeting for food and gas. He responded to all my questions in a polite and timely manner. An amazing experience, thank you! Read more

Eric created the perfect itinerary which balanced the driving time with sightseeing and hiking. He gave us some fantastic restaurant recommendations and also was super helpful with budgeting for food and gas. He responded to all my questions in a polite and timely manner. An amazing experience, thank you!

Activity Reviews
Whale Watching in Akureyri
Whale Watching in Akureyri
Iceland
Quality of Experience
Guides, Drivers and Staff
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland
Quality of Experience
Guides, Drivers and Staff
Silfra Snorkeling
Silfra Snorkeling
Iceland
Quality of Experience
Guides, Drivers and Staff
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Zahra!

There's nothing like a traveller saying that the itinerary you prepared for them was *perfect*. It was a pleasure working with you on making it so, and I can only thank you once again for your kind review. All the best to you and your family 😊

Èric

2 week Iceland Family Adventure
Iceland | Jun 28 - Jul 11, 2024

G
Genelle S.
Durham, NC | Reviewed on Jul 18, 2024
The idea of planning a two week trip all around Iceland was extremely daunting but Eric made the process extremely easy. He provided us with a detailed trip plan that clearly mapped out each day with key places to visit - this was invaluable and took the burden off us. He assisted us in scheduling incredible adventures that made our trip to Iceland even more special and memorable, including river rafting, ATV tour, kayaking, glacier hike, and glacier ice cave tour. Everything was seamless and... Read more

The idea of planning a two week trip all around Iceland was extremely daunting but Eric made the process extremely easy. He provided us with a detailed trip plan that clearly mapped out each day with key places to visit - this was invaluable and took the burden off us. He assisted us in scheduling incredible adventures that made our trip to Iceland even more special and memorable, including river rafting, ATV tour, kayaking, glacier hike, and glacier ice cave tour. Everything was seamless and we were able to focus on enjoying the trip rather than the stress of planning and navigation. Some incredible highlights that will stay will us forever were our hikes in Thorsmork and to Glymer Falls, seeing a colony of hundreds of puffins up close, walking on glaciers, and simply enjoying the beauty of Iceland. Thank you so much!

Activity Reviews
Mountain ATV tour
Mountain ATV tour
Iceland

A great introduction to riding an ATV. The weather was rainy and cold but they provided us appropriate gear to ensure we stayed warm and our clothes stayed dry. Unfortunately, visibility was limited that day but I'm sure the views of the capital city would have been amazing on a clear day.

Kayaking tour under Mount Kirkjufell
Iceland

The scenery was incredible and it was great having an Icelandic guide who could speak to growing up and living in Iceland. It was an easy kayak experience as we didn't go very far.

West Glacial River family rafting
West Glacial River family rafting
Iceland

Tour guides were positive, friendly, and made this such a fun experience. It was a cool day but they provided us with all the needed gear to keep us warm and focused on enjoyment of the experience.

The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

A great way to relax after multiple days in the car.

Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

A memorable experience to walk on glaciers and see the extent and degree to which they are melting.

Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

Our tour guide John was INCREDIBLE. He was extremely knowledgeable and passionate about glaciers and made the tour fun and interesting even though it was rainy and cold :-)

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Genelle,

Thank you for your wonderful review! I'm thrilled to hear that the detailed trip plan helped make your two-week family adventure around Iceland stress-free and enjoyable. It was a pleasure assisting with providing excursions and activities tailored to your family's needs, and I’m so glad to hear that they were turned into lasting memories for you. Thank you for trusting me to help make your Iceland experience truly special!

All the best,
Èric

Experience of a life time!It was my husband...
Iceland | Jun 30 - Jul 9, 2024

Marley
Marley B.
Fremont, OH | Reviewed on Jul 17, 2024
Experience of a life time! It was my husband's first time out of the country so I wanted to make sure that our trip went as smooth as butter. I heard about Kimkim from my cousin who has used this site to plan a handful of international vacations, so I thought I would try it out as well. We had a wonderful experience working with our Kimkim agent, Gummi. He did a wonderful job taking our interests into consideration when choosing excursions and was extremely helpful when we were in country... Read more

Experience of a life time!

It was my husband's first time out of the country so I wanted to make sure that our trip went as smooth as butter. I heard about Kimkim from my cousin who has used this site to plan a handful of international vacations, so I thought I would try it out as well. We had a wonderful experience working with our Kimkim agent, Gummi. He did a wonderful job taking our interests into consideration when choosing excursions and was extremely helpful when we were in country and worked on situating our camper van rental details. Iceland is full of amazing scenery, and many cool things to do. I highly recommend Gummi, especially for my detail oriented friends! He put together a day-by-day Google Map itinerary for us to follow; provided recommended time frames for each stop; recommended restaurants at each location; and answered ANY question I had. He was available during our stay in Iceland to help with anything we may have needed; and there were a few things we needed hahah :) He is very friendly and did an amazing job helping us make this experience one of a kind!

Activity Reviews
A surprise visit to Skógarböðin - Forestlagoon for Marley and Joe From Katie and Dmitry Walker
A surprise visit to Skógarböðin - Forestlagoon for Marley and Joe From Katie and Dmitry Walker
Iceland

This was not our favorite lagoon. We had high hopes for this lagoon, but when we got to the lagoon (6pm) they were fully booked, and it was quite loud (people were everywhere). This lagoon is located near a large city that cruise ships dock at over night. The men's bathroom was loud, filled with drunken adults, and smelled like urine. The soap bottles were empty or filled with water to make the soap go further. My husband had the worst experience in the WC compared to the other lagoons we went to. The women's WC was also loud and slightly crowded, but seemed to be fairly clean. This was the last lagoon we attended and were hoping it would be more relaxing, but ended up being the quickest trip to a lagoon that we had.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Tour
Whale Watching Tour
Iceland

This was a neat experience. We did get to see some whales and whale tails; we even saw some birds flying and floating near by! The staff members were really nice and informative. We were thankful to receive a waterproof suit for the duration of our excursion. The weather was a little rainy, but extremely choppy; the boat ride there and back was a little rough. My husband and I have been on boats before but nothing like this, and both got a little seasick with the boat rocking in the choppy waves of the bay.

Quality of Experience
Guides, Drivers and Staff
Transport
Jökulsárlón Glacier Lagoon Kayaking Adventure
Jökulsárlón Glacier Lagoon Kayaking Adventure
Iceland

We do not have a review for this activity as the wind was so strong and it was rainy enough to cancel our excursion for the day.

Katla Ice Cave
Katla Ice Cave
Iceland

We loved this experience!! The ice caves are incredible, and it was so fascinating to hear about the history of the climate and how it is affecting the glacier we hiked through. We loved our guide, Guey (sounds like whey). He was super friendly and informative, and you could tell he really loves his job and has a passion for what he does.

Quality of Experience
The Secret Lagoon
The Secret Lagoon
Iceland

This wasn't our favorite lagoon, but it was a nice one. The lobby/bar area is really pretty and modern. We liked that we could walk around the pool area and see the geothermal activity happening. The pool bottom was rocky, so be prepared for that. The benches were kind of slimy so we chose not to sit; we walked and circulated the pool instead.

Quality of Experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland

We loved our tour guide at the Silfra Snorkeling, Veronica. She was very nice, funny, and informative; and she knows 5 languages. This activity was one of our favorites from the whole trip! They provided hot coco and a chocolate bar for each person after the snorkeling trip was over, which was a good opportunity to get to know our guide a little more!

Quality of Experience
I brought my GoPro to take pictures, but when they put the mittens on with my wet suit I decided not to bring it. However, each guide takes their own GoPro with them to take pictures of the water, rock formations, and each attendee in their group. This was super nice and we had the pictures by the next day!
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

The day we went to the Blue Lagoon was a very foggy day. This was AWESOME. The dense fog gave you the feeling of being in a more private pool, considering you could hardly see the person standing 10ft from you. The masks here was so fun to participate in. This is the place that we got stuck on Somersby Apple Cider!

Quality of Experience
Showers were clean and plenty of lockers available.
Guides, Drivers and Staff
The front desk staff were super helpful and the staff in the staff in the wash closest were always around when needed. The staff member dishing out the face masks was super informative and seemed like he was having a good time doing what he was doing, even though I am sure he gave the same speech about the mask information 16543135 times a day.
Transport
The transportation was carried out by us for pretty much everything. We drove to the majority of our excursions.
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jul 18, 2024

Thank you so much for the kind review Marley. There sure were a few hiccups with the camper van, but that's what I'm here for ☺️

I am sorey and surprised to read about your experience at the Forest Lagoon. I've had many clients go there and have been there a few times myself and have never had that kind of experience. But then again, the big cruisers haven't been in town when I've been there so I guess it's the cruise crowd, I'm not going to publicly state what I think of them most of the time.

Take care my friends and I hope we'll see you in Iceland soon again

Amazing trip to Iceland with Emanuela's Help
Iceland | Jul 4 - Jul 11, 2024

K
Kerry C.
Newark, NJ | Reviewed on Jul 16, 2024
Prior to this trip I had never used a travel specialist, but I knew that a road trip along the southern coast of Iceland would require local knowledge. After a short session with the kimkim rep, I was matched with Emanuela. She is the best! Emanuela created an itinerary that included everything on our bucket list. We received our trip details well in advance, and were able to make adjustments as needed. Each adventure was so fun, well-timed, and led by friendly, knowledgeable guides. Some... Read more

Prior to this trip I had never used a travel specialist, but I knew that a road trip along the southern coast of Iceland would require local knowledge. After a short session with the kimkim rep, I was matched with Emanuela. She is the best! Emanuela created an itinerary that included everything on our bucket list. We received our trip details well in advance, and were able to make adjustments as needed. Each adventure was so fun, well-timed, and led by friendly, knowledgeable guides. Some real standouts were the buggy adventure in the Golden Circle by Amazing Tours and kayaking the Glacier Lagoon with Iceguide. The hotels selected for us were comfortable. The staff at City Center Hotel in Reykjavík could not have been nicer. Emanuela and her team came through when we needed them most. Two days into our trip, I got a call that one of our boat tours had been cancelled. As soon as I messaged Emanuela, she went into problem solving mode. She was able to arrange for a different Puffin tour later in our trip. It was such a relief to know that I didn't have to pause my trip to figure out what to do. It put us at ease knowing that there was someone local for us to contact if (when) we needed anything. I highly recommend planning your trip with Emanuela!!

Activity Reviews
Katla Ice Cave
Katla Ice Cave
Vík

Hiking on a glacier was a unique experience. The ice cave itself is short (we went in July) but beautiful. This special place is ever changing, so no two trips will be the same. Our guide was knowledgeable and patient as everyone on the tour made their way over and around the glacier.

Quality of Experience
Guides, Drivers and Staff
Lava Tunnel Activity
Lava Tunnel Activity
Iceland

This was our first activity in Iceland; what an introduction to the country! The guided tour takes you to the end of the tunnel and then you can make your way back at your leisure-giving all the time you need for pictures. The way down is well marked and easy to travel.

Quality of Experience
Guides, Drivers and Staff
Jokulsarlon Glacier Kayaking Adventure
Jokulsarlon Glacier Kayaking Adventure
Iceland

This was a once in a lifetime experience! Everywhere you looked felt like a National Geographic photograph. If you enjoy kayaking, this is by far the best way to experience the glaciers. We saw glaciers collide and flip (from a safe distance) and seals playing in the lagoon. Our guide was super friendly and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Buggy tour in the Geyser Area
Buggy tour in the Geyser Area
Golden Circle

So. Much. Fun. It ended up being just the two of us with our guide. We had a beautiful clear day, so we had a full view of the glacier as we zipped along the F-roads passing Gulfoss and the geyser.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Jul 17, 2024

Hi my dear Kerry,
thank you so so much for your heartwarming words. You just made my day!
I am happy that your trip went smoothly, that you fell in love with Iceland and that I contributed to that.

All the best for now and a big hug to both of you, hoping to have you back again one day. There is still so much to see!
Emanuela

Iceland is a fantastic country to experience nature in all its forms.
Iceland | Jul 4 - Jul 15, 2024

Raj
Raj K.
| Reviewed on Jul 16, 2024
Eric did a great job in helping us plan our trip to Iceland. He presented us a very detailed plan and provided us a lot of information about each location he recommended for us to visit and also other locations as options.
He was always responsive to our needs and we had a few phone calls to discuss details about the trip.
We highly recommend Eric as an Iceland expert.
Read more

Eric did a great job in helping us plan our trip to Iceland. He presented us a very detailed plan and provided us a lot of information about each location he recommended for us to visit and also other locations as options.
He was always responsive to our needs and we had a few phone calls to discuss details about the trip.
We highly recommend Eric as an Iceland expert.

Activity Review
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Probably the best experience of the trip. Our guides weee great , especially Elena , who took us on to the glacier.

Quality of Experience
Guides, Drivers and Staff
Responsive, helpful, well paved
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Raj!

Thank you for your kind words and your recommendation! Indeed, we had some long conversations over the phone to work on the finer details, and I'm delighted to hear that they paid off with an amazing trip 😊

All the best,
Èric

Awesome experience in Iceland!
Iceland | Jul 8 - Jul 13, 2024

J
Julie T.
Seattle, WA | Reviewed on Jul 14, 2024

We had an amazing experience in Iceland! The options for tours, accommodations, and random places to stop and see were great. We really appreciated the help and communication we received from Eric!

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Julie!

How nice to hear you had such an amazing trip :-) I'm delighted to see that our efforts translated into a memorable adventure for you! Thank you for your kind words.

All the best,
Èric

Positive experience working with Emanuela
Iceland | Jun 28 - Jul 4, 2024

vickie
vickie o.
Los Angeles, CA | Reviewed on Jul 14, 2024
I recently had the pleasure of working with Emanuela to book a family vacation to Iceland, and I cannot recommend her services highly enough. From start to finish, Emanuela was incredibly knowledgeable, attentive, and helpful, making the entire process smooth and enjoyable. During the planning stages, Emanuela provided us with excellent advice and a variety of great options for travel and accommodations. She took the time to understand our interests and preferences, crafting an exciting... Read more

I recently had the pleasure of working with Emanuela to book a family vacation to Iceland, and I cannot recommend her services highly enough. From start to finish, Emanuela was incredibly knowledgeable, attentive, and helpful, making the entire process smooth and enjoyable.

During the planning stages, Emanuela provided us with excellent advice and a variety of great options for travel and accommodations. She took the time to understand our interests and preferences, crafting an exciting itinerary that perfectly suited our family. Her expertise and attention to detail ensured that every aspect of our trip was well thought out and meticulously planned.

While we were in Iceland, Emanuela's support continued to shine. She was readily available to answer any questions we had and provided valuable tips that enhanced our experience. Thanks to her, we discovered hidden gems and had unforgettable adventures that we would have otherwise missed. I wouldn't hesitate to book another trip through Kim Kim, and would certainly recommend Emanuela to help book your next trip to Iceland.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Jul 17, 2024

My dear Vickie,
thank you so much for your lovely review and heartwarming words. It was a pleasure to take care of your family trip to Iceland and help you plan a wonderful and unforgettable experience.
It was also great to stay in touch while you were traveling so that everything went smoothly.

All the best to all of you and I hope to have you back here in Iceland again, one day!

Emanuela

Kim Kim made it easy. Gummi our planner made it magical!
Iceland | Jul 2 - Jul 9, 2024

Heather
Heather F.
Henrietta, NY | Reviewed on Jul 11, 2024
This won’t be easy to keep short!!!! I’ve always planned our families overseas vacations but I didn’t know much about traveling in Iceland, so I took a leap and signed up with KimKim as a first timer. We worked with Gummi who emailed and FaceTimed with us to really understand what our family of four wanted from our first vacation in this spectacular country. He NAILED it! My husband and I were traveling with twin 12 year old boys who couldn’t be more different. Gummi was able to squeeze in... Read more

This won’t be easy to keep short!!!! I’ve always planned our families overseas vacations but I didn’t know much about traveling in Iceland, so I took a leap and signed up with KimKim as a first timer. We worked with Gummi who emailed and FaceTimed with us to really understand what our family of four wanted from our first vacation in this spectacular country. He NAILED it! My husband and I were traveling with twin 12 year old boys who couldn’t be more different. Gummi was able to squeeze in adventures that appealed to all of us, suggested whatever to see, where to eat and how much time to spend at each location of our itinerary. He was available during our vacation if a question popped up and was a pleasure to work with every step of the way. We have so many favorite spots but I’d say our top few were: our first stop after our flight at Sky Lagoon (we preferred Sky Lagoon over Blue Lagoon), our cliffside walk at Arnarstapi (we never would’ve known to do this without Gummi), our Katla Glacier Ice Cave Hike, and of course driving from spot to spot looking at the gorgeous scenery and hiking to waterfalls. I suspect we’ll use Kim Kim on another vacation and would absolutely request to work with Gummi again!

Hotel Reviews
Black Beach Suites
Vik I Myrdal

Staying at this hotel was a highlight of our trip! When it came to accommodations- it was clean, modern, was in a great location to explore Vik and the surrounding areas, had amazing espresso drinks and pastries in the morning, and a bar at night and the view????? OMG- spectacular.

Old Charm Reykjavík Apartments
Reykjavík
Authenticity & Character
Location
Staff
I put 5 stars but we didn’t meet any staff. :)
Cleanliness & Comfort
Luxury Apartment Central Reykjavík
Reykjavík

This apartment was clean, had everything we needed, and was in a great location to explore Reykjavik. We all loved it and would stay here again happily.

Authenticity & Character
Location
We walked to restaurants, coffee shops, sites and the sky voyager. We loved the location. Just to set expectations… It was a bit noisy but that’s what you get in a city! If you want to be close to everything, it’s not going to be silent like a campervan in the forest. Having said that, staying near everything far outweighed any noise. We were always too tired to notice it and slept fine in the comfy beds!
Staff
Cleanliness & Comfort
Activity Reviews
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

The Blue Lagoon is iconic and was super cool but if you can only visit one hot springs, I’d visit Sky Lagoon as it seems more natural and less touristy. (my preference) Having said that, I’m glad we did both. If you’re planning to visit both, do Blue Lagoon first then Sky Lagoon and maybe work in a visit to a hot springs off the beaten path. I’d say visiting the hot springs was a highlight and though the waterfalls of Iceland are spectacular, thee hot springs are sublime!

Quality of Experience
Guides, Drivers and Staff
Transport
Hernámssetrið - War & Peace Museum
Hernámssetrið - War & Peace Museum
Iceland

I have a 12 year old history buff. Everyplace we go we have to visit something that pertains to WWII. This museum is quirky and unique, filled with more artifacts than a museum of history but my son loved it and thanked us for taking him there as we left.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland

Wei was our guide and he was the best! Both of our kids commented on how nice, funny and knowledgeable Wei was. He helped make the experience one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Wei was AWESOME!!! A great guide.
Transport
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jul 12, 2024

Thank you so much for the kind words Heather.
I am so happy that you loved the trip and I'm happy I could accommodate everyone's different wishes.
I hope I'll see you guys in Iceland again soon!

Exploring Iceland along the Ring Road
Iceland | Jun 22 - Jul 7, 2024

M
Melissa F.
Atlanta, GA | Reviewed on Jul 11, 2024
We had a wonderful trip to Iceland! Èric's help was invaluable in helping us navigate the many sights around the country, giving us directions, daily recommendations, as well as additional options so we could tailor our experience to what worked best for us each day. So many great memories, but we would particularly recommend the Katla Ice Cave tour, the Puffins at Hafnarholmi hill, and the Inside the Volcano tour. Highly recommend Èric and his team. Read more

We had a wonderful trip to Iceland! Èric's help was invaluable in helping us navigate the many sights around the country, giving us directions, daily recommendations, as well as additional options so we could tailor our experience to what worked best for us each day. So many great memories, but we would particularly recommend the Katla Ice Cave tour, the Puffins at Hafnarholmi hill, and the Inside the Volcano tour. Highly recommend Èric and his team.

Activity Reviews
Inside the Volcano Tour
Inside the Volcano Tour
Iceland
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland
Horse riding tour
Iceland

Beautiful ride, but guide gave no instruction or information once we left the barn. She didn't check to see how we were doing, or give any information about the tölt or when we would be changing gaits. The guide was German, and did speak more to 2 German participants, but I have no idea what they talked about. I don't think there is a problem with this activity, just with the particular guide we had.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Melissa,

Thank you for your kind words! I’m so glad I could help make your trip to Iceland smooth and enjoyable. It’s wonderful to hear that the flexibility of the recommendations and options worked well for your daily plans. I truly appreciate your recommendation!

On the other hand, I'm sorry to hear that you had a subpar experience with your horse ride, and I'm taking it very much into account. Many of our travelers are horse enthusiasts and the experience that you described definitely isn't what we'd like to offer them. Thanks again for your honest review.

All the best,
Èric

Great trip but a couple caveats...
Iceland | Jun 15 - Jun 29, 2024

S
Stephen S.
Nicetown-Tioga, PA | Reviewed on Jul 09, 2024
This review is a little complicated because our original planner left of after the majority of the planning was completed. Jenny finished up and then we worked with another person (Michele?) who helped with some issues during actual travel. I would say this:
1. Do your own homework. Most things worked out but some went frustratingly poorly. For one of our overnight stays, we were provided the wrong address of the apartment. It was only by luck that the owner of the "wrong place" was able...
Read more

This review is a little complicated because our original planner left of after the majority of the planning was completed. Jenny finished up and then we worked with another person (Michele?) who helped with some issues during actual travel.

I would say this:
1. Do your own homework. Most things worked out but some went frustratingly poorly. For one of our overnight stays, we were provided the wrong address of the apartment. It was only by luck that the owner of the "wrong place" was able to help us find the correct place. Otherwise, we would have been stuck without boarding for the night.

2. On another occasion, an excursion was canceled. No problem - it happens - but the KimKim team repeatedly told us it was a different outing that was canceled. It took longer than it should have to sort that out.

3. At the beginning of the planning, we asked for the most high-end stay in Reykjavik. We were booked into a hotel and, to be fair, did not check it out on our own. After we arrived in the city, it was very clear there were more upscale options available.

4. At one hotel, we stayed in a room - the ONLY ROOM! - that did not have a private bath. It was located in a common hallway. We specifically asked about this ahead of time (based on reviews) and was told it was "all good." It was not. We wrote to the KimKim team and the responder, Michele (Iceland Off Beat, maybe?), could not have been more rude in their reply. To be frank - even if theythought we were to blame (ridiculous), its just not ok to take such a hostile position.

Those issues aside - great trip and good planning. But folks need to do their homework to confirm every detail.

Activity Reviews
Wildlife and Arctic Foxes tour in Hornstrandir
Iceland

This was undoubtedly the lowlight of the trip. To be clear – we did not see any foxes but that is not the reason for the poor review. It’s nature, and you get what you get. The main reason is that we were given extremely little time to see them. What was billed as a day looking for them turned out to be a very different experience. We were actively looking for them for perhaps 90 minutes or so, after a hike to old whale processing plant, lunch and then an early break for dinner. We had two guides. One, to be fair, tried to be engaging and helpful. The other, named Frosti, was completely disengaged, unhelpful and even expressed agitation towards the group when we asked questions about looking in different places, etc. He did not want to look for the foxes before low tide (even though he wasn’t sure when that was, saying just “sometime in the afternoon.”). He did not want to leave the beach area because “they come here to eat.” Yes, we suggested, but they are coming from SOMEWHERE, so can we walk about to different places? He just sat down and literally started picking flowers. All in all, I’d say two things: (1) be up front about the experience. It’s not a day looking for foxes. It’s not even half a day. It’s a small part of the day; and (2) the company needs to better train its guides. Again, the woman (Lara, I think) at least provided some information and engaged with the group, and led us on a hike before lunch. And even though we all would have preferred spending that time looking for foxes, Frosti could not have cared less about us or our experience. He just sat on the bench and said, in essence, do what you want but be back for lunch. I’m curious to see what other kinds of reviews show up elsewhere, because our group (about 10 of us overall) were all clearly annoyed by it all. Some specifically came to Iceland for this experience and were very disappointed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

Actually, we skipped this. We visited the lagoon and walked around but decided - mainly based on time - to not do the zodiac tour. The glacier is really cool and worth seeing. I don't know how much more the zodiac tour would have added.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Kayaking Experience
Fjord Kayaking Experience
Iceland

Skipped it, due to terrible experience with the same company the day prior.

Quality of Experience
Guides, Drivers and Staff
Transport
Inside the Volcano Tour
Inside the Volcano Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Puffin watching boat tour from Grundarfjörður
Puffin watching boat tour from Grundarfjörður
Iceland

Trip was cancelled.

Quality of Experience
Guides, Drivers and Staff
Transport
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling
Silfra Snorkeling
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Puffin watching tour at the Ingolfshofdi cape
Puffin watching tour at the Ingolfshofdi cape
Iceland

As advertised. It was a great experience and our driver/guide was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
East Glacial River Whitewater Rafting
East Glacial River Whitewater Rafting
Iceland

A real highlight. So much fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Arctic Fox Center
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Jul 24, 2024
Dear Stephen and Ellen,
Thank you for your honest review.
Although it’s hard to hear you were unhappy with certain aspects of your trip, I am glad you shared this information with us. I have taken each of your points seriously and addressed the issues direct with tour operators and accommodation providers as needed.
I pride myself in providing a personal service to everyone who books with me, focusing on the finer details and meeting the specific needs of each person.
There was a... Read more

Dear Stephen and Ellen,
Thank you for your honest review.
Although it’s hard to hear you were unhappy with certain aspects of your trip, I am glad you shared this information with us. I have taken each of your points seriously and addressed the issues direct with tour operators and accommodation providers as needed.
I pride myself in providing a personal service to everyone who books with me, focusing on the finer details and meeting the specific needs of each person.

There was a mistake in providing you with the incorrect address for one of your lodgings, we are truly sorry about this. The accommodation provider has two separate accommodation address and you were given the wrong one. This should not have happened. I am glad that you quickly called our emergency number and along with the accommodation providers help we were able to resolve the issue promptly. Your accommodation was booked correctly and you would by no means have been left without accommodation for the night.

In regards to the cancelled puffin tour. One tour operator shut down their summer operations prior to your trip and we discussed and arranged an alternative option before you arrived into Iceland. This replacement tour was then unfortunately cancelled due to the weather. This I understand was very disappointing for you as seeing the puffin in Iceland was on the top of your bucket list. I am glad you were able to take the tractor and hay cart ride tour so you were still able to see Iceland’s beautiful puffin.

You booked standard accommodation which covers 2 and 3 star hotels and guesthouses with breakfast where available. We booked you into Fosshotel Baron which is a highly rated 3 star hotel with breakfast and was the best option available, and at the higher end of this category, at the time of booking. Had we know in advance that this was not suitable we would have been more than happy to find a different hotel for you that better met your expectations.

The issue with the private bathroom was unfortunate and you certainly were not to blame for any miss understanding. The guesthouse assured us that your bathroom was private, we even double checked with them at your request before you arrived. Although the bathroom was for your use only, it was unfortunately not attached to your room and we were not made aware of this even after double checking with the guesthouse directly.

I am glad that your overall experience was a good one and that even despite some disappointments you enjoyed your trip to Iceland. Thank you for travelling with us and happy travels for the future!

What an incredible trip!
Iceland | Jun 29 - Jul 6, 2024

Hillary
Hillary O.
Brighton, NY | Reviewed on Jul 09, 2024

What an incredible trip! Eric helped us with everything and it was great to have someone who knew the routes, local places, and out-of-the-way spots. Because we love hiking, Eric suggested a trip add-on to Thorsmork which ended up being the absolute highlight of the whole vacation.

Local specialist: Èric D

Jenny did a superb job of personalizing
Iceland | Jun 25 - Jul 8, 2024

J
Jonathan V.
Kearny, NJ | Reviewed on Jul 09, 2024

Jenny did a superb job of personalizing our trip — the logistics, the points of interest, the accommodations.

Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Jul 16, 2024

Hi Jonathan,
It's great to hear from you and to know that you had a great trip with your family. I know you were particularly happy with the Sleeping with the Horses accommodation, which is one of my personal favourites!

Eric created the most amazing trip for us!!! ...
Iceland | Jun 27 - Jul 2, 2024

Jan
Jan S.
Chicago, IL | Reviewed on Jul 08, 2024
Eric created the most amazing trip for us!!! The attention to details helped make our Icelandic adventure unforgettable. I think we did every additional suggestion beyond the ones you planned for us plus a few others. The hotel accommodations were just what we could have wanted.
Every person we can in contact with, whether adventure guide or on the ground KimKim personnel were super, knowledgeable, helpful, communicative.
One suggestion for your staff; when a plane is 5 hours late please...
Read more

Eric created the most amazing trip for us!!! The attention to details helped make our Icelandic adventure unforgettable. I think we did every additional suggestion beyond the ones you planned for us plus a few others. The hotel accommodations were just what we could have wanted.
Every person we can in contact with, whether adventure guide or on the ground KimKim personnel were super, knowledgeable, helpful, communicative.
One suggestion for your staff; when a plane is 5 hours late please communicate that to car rental end. Poor Nora was literally left “standing” at the airport for those 5 hours waiting for us with no word about the situation. Probably if I had used the link instead of communicating with Eric might have helped…???
Thank you for giving me the gift of sharing memories with my grandson.

Activity Reviews
The Secret Lagoon
The Secret Lagoon
Iceland

Best part was having a traditional Icelandic experience.

Lava Tunnel Tour
Lava Tunnel Tour
Iceland

Great introduction to Iceland

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D

Great family trip to Iceland
Iceland | Jul 3 - Jul 7, 2024

M
Morgan M.
Chantilly, VA | Reviewed on Jul 08, 2024

We had an amazing visit to Iceland! Lisbet was so easy to work with and did an exceptional job planning on our behalf. We enjoyed the tours/activities she suggested for our family. Accommodations were top notch. All in all, a great family vacation!

Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Jul 08, 2024

Thank you, Morgan! I'm happy you had a great trip!

Excellent experience; highly recommended
Iceland | Jun 30 - Jul 6, 2024

S
Sylvia P.
Erie, PA | Reviewed on Jul 07, 2024
Adam did an excellent job planning our trip. We had full days packed with adventure with no idle time. All the recommendations were spot on. We had an issue with one hotel that had bed bugs and Michelle raised the concern and was able to get a refund. They learned from this experience. On first hotel we didn’t had room codes and didn’t know what to do and the emergency number they gave us worked perfectly, they answered right away and the issue got resolved. I never felt alone during the... Read more

Adam did an excellent job planning our trip. We had full days packed with adventure with no idle time. All the recommendations were spot on. We had an issue with one hotel that had bed bugs and Michelle raised the concern and was able to get a refund. They learned from this experience. On first hotel we didn’t had room codes and didn’t know what to do and the emergency number they gave us worked perfectly, they answered right away and the issue got resolved. I never felt alone during the trip. I will highly recommend to anyone. I also liked that we had the itinerary and reservations but we drove from place to place on our own so we had the flexibility to stay as long as we wanted and stuff.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jul 07, 2024

Thank you for the positive review, Sylvia! I'm happy that you and your family enjoyed your time in Iceland and that you liked my sightseeing ideas. I apologize once again for the inconvenience.

Wonderfully planned trip to Iceland! Eva was ...
Iceland | Jun 26 - Jul 2, 2024

Rachel
Rachel M.
Los Angeles, CA | Reviewed on Jul 03, 2024
Wonderfully planned trip to Iceland! Eva was very helpful during the planning process and also while on the trip. I made a last minute change on a tour and Eva was helpful in canceling the plans. Would recommend Iceland and Eva to everyone! Read more

Wonderfully planned trip to Iceland! Eva was very helpful during the planning process and also while on the trip. I made a last minute change on a tour and Eva was helpful in canceling the plans. Would recommend Iceland and Eva to everyone!

Hotel Reviews
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Unique hotel in convenient location

Authenticity & Character
Location
Close to marina
Staff
Cleanliness & Comfort
Fosshotel Glacier Lagoon
Hnappavellir

Very nice. Triple room was very spacious.

Authenticity & Character
Location
Good location near activities
Staff
Cleanliness & Comfort
Hot tub was a nice feature
Hótel Kría
Vík

Beautiful hotel! Restaurant is very nice as well.

Authenticity & Character
Location
Walkable to stores and activities
Staff
Cleanliness & Comfort
Hótel Lækur
Hella

Yummy, homemade breakfast. Will need an eye mask with summer travel.

Authenticity & Character
Location
Very quiet
Staff
Cleanliness & Comfort
Need eye mask in summer even with shades.
Activity Reviews
Katla Ice Cave- under the Volcano
Katla Ice Cave- under the Volcano
Iceland

Loved the private tour! Tour guide was very good and authentic. Ice cave was accessible for our 5 year old.

Quality of Experience
Guides, Drivers and Staff
Guide was awesome!
Transport
Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula

Too long for kids, very rough waters with uncomfortable seating

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eva Sigurðardóttir

The Perfect Plan in Iceland Thanks to Hanna
Iceland | Jun 18 - Jun 25, 2024

Kate
Kate V.
San Jose, CA | Reviewed on Jul 02, 2024
From the start Hanna did an amazing job listening to the specific things we wanted from our trip to Iceland and delivering a variety of amazing activities that hit everything on our bucket list. During the planning Hanna had a quick response time and offered lots of options to choose from. Everything was a breeze - from picking up the rental car, to navigating the driving, to finding places to eat. Each days plan had easy to follow. All of our accommodations were clean and comfortable with... Read more

From the start Hanna did an amazing job listening to the specific things we wanted from our trip to Iceland and delivering a variety of amazing activities that hit everything on our bucket list. During the planning Hanna had a quick response time and offered lots of options to choose from. Everything was a breeze - from picking up the rental car, to navigating the driving, to finding places to eat. Each days plan had easy to follow. All of our accommodations were clean and comfortable with helpful staff and plentiful breakfast spreads.
Our flight was delayed on the way there causing us to miss our booking at the Blue Lagoon. I was able to let Hanna know via email but figured that we would just have to lose our money. We were completely surprised to find out that Hanna was able to rebook us. I really appreciate her efforts to make sure we didn't miss out.
I think it's important to note that as a Mom traveling with her daughter, I felt safe the entire time. Not only does KimKim provide a local contact and numbers in case of an emergency, but all of the places and hotels that Hanna booked for us were in easy to get to locations with friendly staff and were within walking distance of local spots.

Activity Reviews
Puffin watching tour at the Ingolfshofdi cape
Puffin watching tour at the Ingolfshofdi cape
Iceland

LOVED this experience! The ride out to the cape is very dramatic over the black sand in an open air tractor. Our guide Matthias was excellent providing interesting history of the area and about the wildlife. We still laugh about his safety tip he shared (which he attributes to his brother) - "if you face plant your face should still land on the cliff, if not your too close" ; ) Excellent advice! You could tell that he cared about his family's connection to the cape.

Quality of Experience
The drive out and walk up the black sand of the cape is unforgettable. The puffins are amazing to see that close up and you get two different views from the front and back of the cape.
Guides, Drivers and Staff
Loved our guide! Very knowledgeable and funny. Kept our interest the whole time.
Transport
The drive out and back from the cape is very dramatic. Our guide was very thoughtful and took care not to go too fast.
Horse Riding
Iceland

Eldhestar is definitely a busy place. But I have to say they are very organized and everyone gets where they need to be. It was raining on the day we went but they provide you will full rain gear and boots which was great. We didn't have to worry about our stuff getting dirty or wet. The team pairs you with a horse based on your experience. The main guide was stern but I think you have to be to keep a group of mostly novice riders safe. Mid way through the ride the guides check on how everyone is doing and offer riding tips which was nice. We did the very basic Siggi tour which was great for the first time being on a horse in a very long time. Basic doesn't mean boring- right away we rode the horses through a small river which was very exciting! At the end I definitely wanted to go riding again- which to me is a sign of a good experience.

Quality of Experience
Guides, Drivers and Staff
Stern, but attentive which is exactly what you what in a horse riding guide. We also had a very nice woman from Sweden who was the guide at the back of the group. Mid way she rode up next to everyone and checked on each person individually to make sure they were comfortable and having a good time.
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Jul 03, 2024

Thank you for such a detailed and wonderful review, Kate and Nora!
It was interesting and fun for me working with your request and finding all these knitting experiences and shops! And I feel happy that you enjoyed your trip!
All the best, Hanna

Our trip was beyond amazing! Adam was so hel...
Iceland | Jun 22 - Jun 29, 2024

Lisa
Lisa S.
Denver, CO | Reviewed on Jul 02, 2024
Our trip was beyond amazing! Adam was so helpful in listening to our ideas and things we wanted to do while in Iceland and made it all happen! We don’t always feel the need to do all the most popular places and wanted some “off the beaten path” ideas. Adam provided a great mix of both! We loved our journey and stay to and on the Westman Islands! We did alittle hiking, learned about the island, saw puffins, the Belugas (Little White and Little Grey!), and had amazing dinner. Our Zodiak... Read more

Our trip was beyond amazing! Adam was so helpful in listening to our ideas and things we wanted to do while in Iceland and made it all happen! We don’t always feel the need to do all the most popular places and wanted some “off the beaten path” ideas. Adam provided a great mix of both! We loved our journey and stay to and on the Westman Islands! We did alittle hiking, learned about the island, saw puffins, the Belugas (Little White and Little Grey!), and had amazing dinner. Our Zodiak excursion got us “up close & personal” with the icebergs, glacier, and a lazy harbor seal! :).
We also loved our journey to Katla Ice cave, glacier, black desert sands and met an Arctic fox named Frosty! We even happened to run into one of our Katla guide a cpl days later in a different town. Our horseback riding tour within the Golden Circle was also memorable! It was just us. So personal; just us and our guide. They have such a wonderful place with beautiful horses and scenery! All our guides on our excursions were so friendly and provided wonderful experiences! I cannot say enough good things about this trip! Each day was planned but provided many other options along with accurate and specific driving directions for each stop and links with the optional stops as well. Took off so much of the stress of trying to figure distances and time needed for the days’ travels. I would highly recommend Adam and KimKim and would use them again to other places that would require help in the planning. Thanks again Adam and KimKim!

Hotel Reviews
Hotel Örk
Hveragerði

This was a very nice hotel and restaurant. It is a Grest Location!! Amd a very nice town. It is centrally located and not too far of a drive for most all major attractions. It is close to Reykjavik; within the Golden Circle, and not too long of a drive to the glaciers, volcano, and waterfalls.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

Very nice clean, and quiet place. Pretty far off the main road. Could use an upgrade to some of the furniture. Didn’t trust the bench to even hold our suitcase. Had all the amenities to cook and fix our own meals.

Authenticity & Character
Location
Very far off the main road
Hótel Vestmannaeyjar
Westman Islands

This was probably the most quiet hotel we have ever stayed at!! Super close to everything and amazing restaurant Gött Super Quiet!!

Authenticity & Character
Location
Close to everything!! And unbelievably quiet!!
Staff
Cleanliness & Comfort
The room was so hot 🥵 and yes we had the heat turned off
Hotel Hamar
Borgarnes

Great place! Close to town! They had an big event there when we checked in and ended up upgrading our room to an separate individual suite!

Authenticity & Character
Location
Close to town
Staff
Cleanliness & Comfort
Activity Reviews
Horse riding tour
Horse riding tour
Iceland

Our young lady as our guide was so kind, fun, and thoughtful! We had great conversations ; she showed us such beautiful scenery; and her amazing horses!! This tour ended up being only my husband and I and our guide. She was flexible and gave us options on our ride and pace

Quality of Experience
Guides, Drivers and Staff
So kind and friendly
Transport
The horses were AMAZING!! Beautiful!!
Katla Ice Cave Tour
Iceland

This was an amazing tour and Martin ( our guide) was fantastic. The area in and around the glacier and ice cave were spectacular! He even brought a some Brennivin chilled with glacier ice with his to share a toast on this magnificent site!

Quality of Experience
Guides, Drivers and Staff
Martin was awesome!
Transport
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

The boat ride was amazing! Up close and personal with the icebergs, glacier and a lazy harbor seal! They were up front about the wind and assured our safety. Our guide Teddy was fun friendly and experienced

Quality of Experience
Guides, Drivers and Staff
Transport
Hvammsvik Hot Springs
Iceland

Super nice “Off the Beaten Path” hot spring! Short drive from Reykjavik. Close to other amazing places waterfalls and hot springs.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jul 02, 2024

Nothing gives as much motivation to keep working as reading such reviews! Thank you, Lisa!

Migle helped us plan a perfect trip!
Iceland | Jun 5 - Jun 29, 2024

Amanda
Amanda H.
Walnut Creek, CA | Reviewed on Jul 01, 2024
Migle helped us plan a perfect month-long trip to Scandinavia. She was easily reachable while we were traveling, which made us feel well taken care of. She came up with great activities and hotels and had all of the transportation worked out perfectly for a smooth trip. There were things that she recommended that I would have never thought of or planned that we all enjoyed-- like the zip line/biking in Flam, Norway. That was a really fun day. Our overnight kayaking trip out of Bergen was... Read more

Migle helped us plan a perfect month-long trip to Scandinavia. She was easily reachable while we were traveling, which made us feel well taken care of. She came up with great activities and hotels and had all of the transportation worked out perfectly for a smooth trip.

There were things that she recommended that I would have never thought of or planned that we all enjoyed-- like the zip line/biking in Flam, Norway. That was a really fun day. Our overnight kayaking trip out of Bergen was great as well. Our guide Michael was great and we stayed at a beautiful historic farmhouse on a remote island which really made the trip easy (and my wife much happier that she wasn't going to be on the ground in a tent!)

Our 4-day trek in Iceland was perfect as well and was the highlight of our trip. Iceland has many beautiful places to see but you really get a feel for the geology and scenery when you get to the interior (away from the tourists) and hike between the remote huts.

The recommendations for things to see and do gave us a great starting point for our explorations of all the cities and natural sites we visited (Copenhagen, Stockholm, Oslo, the fjords, and Iceland). The restaurant recommendations also helped a lot.

Migle arranged for all the transfers by train, which was fun since we don't use them much at home. The recommendations for the Copenhagen Card (free museums and transit) and the app for Stockholm's system made travel easy and enabled us to see more than we would have had we needed to pay each time. Super convenient and helpful.

It was a really memorable trip for our family and we're really appreciative of Migle and KimKim for making it easy.

Hotel Reviews
Nordic Light Hotel
Stockholm

Good location pretty close to train station, pedestrian area. Staff was helpful and friendly. Breakfast was good. Room was clean and a good size. It's a modern building (although from the bad period of modern buildings...) so there are some quirks but it was a great place to stay for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kvosin Downtown Hotel
Reykjavik

This might have been our favorite hotel of the trip. It's in a great location-- right next to parliament in the downtown core. The rooms have large patios and ours had a great view. We ended up getting upgraded to the penthouse room our last night and it was huge with two giant decks. The rooms are well decorated and very clean. The staff was really helpful and friendly. The breakfast was great. There is a restaurant in the hotel that we didn't try but it looked good. The location was amazing-- we joked that everything we needed was 1 block away (bank, 24-hour store, grocery, restaurants, food hall, city hall, parliament, the pond, pedestrian zone, etc.) It was a great spot from which to see the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Hotel
Hella

This is a large hotel in a very small town. It's where buses seem to pickup and drop-off for trips away from Reykjavik. I was surprised by the size when we got there. It looks a little like a self-storage center from the outside because it's all correlated metal but our room was really nice and very large. We had our own hot tub (although it wasn't really private and we had to go out the front door and around to get to it). Very nice, though!! The hot tub was super clean and warm. The room was really clean and bright too. The hotel also has two large public hot tubs and saunas and other facilities. The dining room is bright with lots of windows and the food was very good. The staff was super helpful. They also do laundry overnight for you (I think it was about $20/load). That really helped us and we didn't have to waste a few hours doing it ourselves (which almost cost as much when we did it in Bergen). My only complaint is the design just seemed a little sterile inside and out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Árnanes Country Hotel
Höfn

The hotel is owned by an Icelandic woman with a lot of charm and character-- she's a character! The rooms were large and looked out over open space behind. You can park right in front which was nice since we had so much stuff. The baths were large and the rooms were pretty big too. The restaurant was great and the breakfast buffet was pretty good too. The dining room had great views of the mountains and glaciers off in the distance. There was a large patio that we couldn't use because it was raining but that would have been a nice place for a drink or casual lunch/dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Cottages
Vik I Myrdal

We had two adjoining rooms in one of the cottages on the hill. Each room had its own bath (small but nice) and the room was decently sized and had a view over the town. They seemed like they'd been redone pretty recently. The cottages are part of a larger hotel which has a big, modern building (where breakfast is and the restaurant is). We ate dinner there and breakfast and had two great meals. The new building is beautiful and has some lounge spaces and amenities for guests that we didn't use while there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fjörukráin - The Viking Village
Hafnarfjörður

I warned my family before we arrived-- this is going to be "something"... And it was! The viking village is a crazy restaurant/shop and hotel all decked out in faux viking motif. The lodging is really like a motel. We had two rooms in the main building and they were fine. Our kid's room was pretty tight but ours was a little bigger. The baths felt like those in an RV but were fine. I think that the little cabins would have been really fun to stay in. We peeked in while they were being cleaned and they had a large bed downstairs and smaller beds in the loft area. Our kids would have enjoyed that. We got in late and left early so didn't get to eat at the restaurant but got to go inside while they were doing some work on it. It's huge and really decked out with historic pictures and artifacts. It reminded me of a viking Trader Vic's or tiki bar. The buffet at the hotel was okay and the dining room was pretty crazy as well-- indoor pond and waterfall and faux stone ceilings and walls. It's definitely a thing and we were happy we stayed there for the experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

I love this hotel (but I'm a sucker for historic hotels!) It's a huge wooden building on the water near the ferry terminal. There are tons of public lounge spaces and a great outdoor deck for having lunch, tea, etc. There's a fancy restaurant and a cafe which also serves on the deck. The food was great-- lunch and breakfasts. Our room was large and had a large deck looking out over the fjord. The bathrooms are a little funky because of the old building but worked fine. Our kids had a corner room with views in every direction and two decks. It was a little tight with two beds but the funky shape and ceilings made it really cool for them. I was sad we were only staying one night here. I would have loved to stay longer, with the hotel as one of the main attractions (although Balestrand is beautiful and there's lots of hiking, biking, water-related activities to do from here).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heimen Hotel
Bergen

This hotel worked great for our family of 4. We had a top-floor room with views out over the cityscape. The location is good-- close to the water and the main activities of Bergen but a little outside of the tourist rush. The breakfasts were great but you had to get there earlier or you might have trouble finding a table. The staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåmsbrygga Hotel
Flåm

We had a room in the restaurant building and it was tight but worked well for our family of 4. We had views of the fjords and were next to their restaurant, bar, and all the local attractions. The staff was great and they had a great place to store our luggage on our last day. It worked out well. I will say that, if there's a cruise ship in town (which there was our first day) it's parked right in front so the view of the fjord becomes a city view of a 20 story building... But we only had a ship there 1 day during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

I was angry when we arrived and got to our room (but calmed down...) I thought it looked a lot better online but our room, according to my son, looked like his dorm room. It was pretty sterile, faced an interior courtyard, and was cut into two pieces so our bedroom had no window. It was decent sized, though, and in a good location. The breakfast was good but you had to get there early or you would have trouble finding a table.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Copenhagen Admiral Hotel
Copenhagen

Loved the location for this hotel-- on the water and near the palace. We had a family room and crammed 4 of us in it. It was very tight for 4. The service was great and the breakfast was perfect. My complaints are the size of that room was small and the windows in the historic building are small. The dining area where breakfast is served doesn't look out at the water (not sure if it was because of construction or if that's permanent). Otherwise a great place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Laugavegur 4-Day Hut to Hut Trekking Tour (1/4)
Laugavegur 4-Day Hut to Hut Trekking Tour (1/4)
Iceland

This was the highlight of our trip-- for the whole family. We got picked up in Reykjavik and taken 3-4 hours to the starting point. We hiked and then stayed in our first hut (after a visit to sit in the nearby hot spring!) The scenery on the trip was amazing. You really get a different sense of Iceland than you do by chasing the attractions around the ring. Instead of looking up at the mountains and glaciers, you're in them. At the end of our 2nd day, I think the scenery was the most beautiful I'd ever seen. The valley we looked down into (and ended up staying in that night) had pointy volcanoes, rivers, glaciers, lakes all in a vivid green setting. It was really beautiful. That hut, right on the lake, had incredible views as well. The huts were perfect. They're rustic and you share large rooms with your fellow guests. I was worried about that for my family but it was perfect. Fortunately no loud snorers... You work together to help cook and clean the dishes. The food was great and they accommodated everyone's diet issues. You make a bag lunch for the hike before heading out. Vans move your luggage from hut to hut so you only need a small daypack. That makes it really nice for hiking. The first day was pretty short. The second day was long-- about 18miles. The third and fourth days were medium. The days are long and there's no rush so it's not too hard. We were all tired after 18 miles but a nice, hot shower, and some good warm food revived everyone. There are showers-- you have to pay for hot water (definitely worth it!) and you can buy the tickets on-site with cash/card/phone. So that's easy. Some huts have snacks and drinks to sell as well. A beer at the 3 hut was really welcome...

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland

This was an awesome experience. You get driven in a nice van to the edge of a glacier, hike up into it (short hike), explore the ice cave a bit, walk around on the glacier, and head back. The size of the glacier and the beauty of the caves and ice formations were incredible. The ice inside the caves was clear and blue-- super beautiful. The features outside were immense and awesome. It's not physically challenging so anyone who can hike can do it.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

I thought I would hate this must-see activity but ended up really liking it. I thought it would be crammed and crowded and Disney-like. We got there in the early evening and it wasn't crowded. It was a nice experience which I wasn't expecting. The facilities are beautifully designed. The water is warm (and you can find hotter or cooler areas). We had some drinks prepaid. The wine wasn't great but the beer was decent. The mixed drinks were fun and there were good non-alcoholic versions for the kids. There are activities while in the water-- the facial scrubs (4 parts), a waterfall to be under, different areas to hang out, places to find hot spots, and the bar. The locker and shower facilities were good and clean. It took me a while to figure out my locker but got it working.

Quality of Experience
Bergen Kayak & Camping Adventure - Explore Nature's Beauty Day 1/2
Bergen Kayak & Camping Adventure - Explore Nature's Beauty Day 1/2
Bergen

We had a great experience! We kayaked around the fjords (not the big, tall ones, but the coastal fjords right on the North Sea). We stopped to fish (and caught a few small guys). Then we pulled into a small harbor and walked to our historic farmhouse where we stayed the night. The farmhouse was great-- we all had nice beds, a warm wonderful meal. There was a great fireplace that helped warm us up after a little rain got us right as we were pulling up. We had a great breakfast and then headed out again. Our second day, we had a problem with high winds so we hiked the island, which was fantastic, and then got a boat ride back. Michael, our guide, was fantastic and made us some great Norwegian fish soup for dinner (sadly not with fish we caught...) The kayaks were great and the house was amazing. I would highly recommend this trip to anyone who wants a little adventure. The kayaking wasn't tough or long so it was a great family event.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
RIB-boat tour to Finnabotn
RIB-boat tour to Finnabotn
Balestrand

We had a great ride on the speedboat around the fjords. The gear kept us warm and dry, the boat was comfortable even at high speeds, the guide was great and the scenery was really beautiful.

Quality of Experience
Guides, Drivers and Staff
Waterfall and culture tour from Flåm
Waterfall and culture tour from Flåm
Flåm

This was a nice few hours touring around the area. The drive itself was great and the stops were cool. It was the last thing we did in Flam so I wasn't as excited about it, thinking we'd already seen everything, but we all enjoyed it. At the end we did the optional hike to the waterfall and that was very nice (about 500ft of altitude gain.)

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway, Zipline & Bike Ride Adventure
Flåm Railway, Zipline & Bike Ride Adventure
Flåm

We loved this experience. You take the historic train from Flam to the station just before the top, zip line down to where you pick up your bike, and ride back into town. The zip line was really fun. It's paired so you can race your wife/brother/friend. That's fun. The bike ride was great and mostly downhill. We stopped at the river and had a lunch picnic in the island. I would bring food along because we didn't find much along the way (we missed the cheese place that was mentioned in the info). The bike return was near downtown so really convenient. I love this day-- so much I wanted to do it again...

Quality of Experience
Guides, Drivers and Staff
Scenic Oslofjord Sightseeing Cruise
Scenic Oslofjord Sightseeing Cruise
Oslo

Nice cruise around Oslo's bay. It's great to go by the remote islands with their smaller weekend cottages and boathouses/bathhouses. The boat is a large, sailboat (but it's always under power with no sails raised). The information is good and there is some food and drinks available on the boat (although it's more snack food, hot dogs, etc.)

Quality of Experience
Guides, Drivers and Staff
Discover Copenhagen on Foot:  Guided tour
Discover Copenhagen on Foot: Guided tour
Copenhagen

We had already walked many of the locations that this tour went to. It had a lot of history and information about the places we visited but didn't cover that much of the city. We tend to be more visual and active and want to walk around and see a ton with a little less information. It was still great, though.

Quality of Experience
Guides, Drivers and Staff
Canal Cruise from Nyhavn
Canal Cruise from Nyhavn
Copenhagen

Nice way to spend some time in Copenhagen, causing the canals.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Miglé Mikenaite

Iceland was amazing, and the bookings made it...
Iceland | Jun 21 - Jun 29, 2024

Luke
Luke B.
Seattle, WA | Reviewed on Jul 01, 2024
Iceland was amazing, and the bookings made it really smooth and hassle free for us as busy parents. The accommodations for our needs were excellent in great locations that with our unique needs (two parents, two children and an au pair) would have been very difficult to find on our own, and almost certainly would have resulted in less ideal locations than we had. Read more

Iceland was amazing, and the bookings made it really smooth and hassle free for us as busy parents. The accommodations for our needs were excellent in great locations that with our unique needs (two parents, two children and an au pair) would have been very difficult to find on our own, and almost certainly would have resulted in less ideal locations than we had.

Activity Reviews
Whale Watching Tour
Whale Watching Tour
Reykjavík
Quality of Experience
Glacier Super Jeep Tour
Iceland
Quality of Experience
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Jul 02, 2024

Hi Luke, I am so happy to hear that you and your family had an amazing time in Iceland and that the accommodations we picked out worked well for you all.
I hope your children enjoyed their whale watching trip and that you will have many special memories to treasure for years to come.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.