Kimkim Trip Reviews for Iceland

Èric has done a fantastic job helping me plan this trip to Iceland! I am very impressed with the details of the itinerary and the thoughts that have been put into this. I will definitely recommend kimkim to my friends for their next trip planning.

Terry , our trip planner, was wonderful. The places she picked for us to see were beautiful. We could pick 3 or 4 destinations from her suggested sights to see each day. This way are trip was customizable to our driving time and our personal interests . I would have stayed longer. People and the scenery were both amazing!!

Activity Reviews

Reykjavík Classic Whale Watching

Reykjavík

Staff were welcoming and trip was nice. Did not see whales but still had a beautiful day on the ocean.

Quality of Experience

Guides, Drivers and Staff

Transport

Horses and Hot Springs

Iceland

Scenery and ride were wonderful. Guides personable and willing to help with riding instructions. Good for beginners at horse riding.

Quality of Experience

Guides, Drivers and Staff

They very easy to speak to and willing to help at all times.

Lava Tunnel Tour

Iceland

Nice, guide was knowledgeable and entertaining.

Quality of Experience

Guides, Drivers and Staff

Blue Lagoon

Iceland

Unique experience and so relaxing after traveling on a plane for hours.

Quality of Experience

Transport

We upgraded to a larger vehicle so that my husband, who has long legs and knee issues, could get in and out of the vehicle comfortably

Thank you so much for a great trip. Overall everything went very smoothly and everything planned was great. The hotels were fabulous for us and great combination of cuteness, little lux and just good solid sleeping place mixed together. Car rental/pick ups were timely and easy. Eva explained a lot thoroughly and was on point. Tour guides, Greta, Stermeyer(sp? With glaciar boat and glacier hike guys all nice, knowledgeable and organized.
We found the only minor changes is us double checking addresses. Example although we had National park, we had no idea where entrance was as a few parking lots. A set point to visitor center or tell park at R2 lot etc helpful. Also our guide for Thor was great, but he said he was not taking us to waterfall although we had asked how we were doing the tour and waterfalls. It was no problem to do all after guide Greta explained route on our own was on the way. I would also say Vic is not a place to stay but to visit on day trip. Eva’s choices to best view Northern lights spot on. As I said, great trip, easy communication, Eva fabulous, appreciate all the work and constant communication to our questions. Thank you

Eva was great!! Schedule she suggested was fantastic for our crowd; had some changes needed to make mid trip and she accommodated us. Was very responsive throughout.

A bit more clarity in some areas may have helped as we were first time visitors to Iceland, just regarding things that may not be so obvious to tourists (like we didn’t know some places needed more directions/lacked road signs like they have in other countries- but great not to have the country landscape ruined with too many signs and wires!).

System didn’t update changes….that of course would be up to the company (some of agenda contradicted itself as result; we caught it luckily and qualified before driving to the wrong place).

Appreciated all the communication, guidance and effort!

Usually, I wouldn't have utilized this service while traveling abroad. But having very little knowledge about Iceland, we decided that a bit of help would make for a more enjoyable experience. 100 percent, we are happy for using kimkim. Kreso was very knowledgeable, asked us what we wanted to see on this 8 day self drive around Iceland. Made reservations for guesthouses and tours we wanted to do. Everyday we had a driving plan link that kimkim had a link to. You can skip a location if time/ interest was an issue. Our car came with a Hotspot box so we had internet everywhere. Even on the whale watching tour, I could and did share pics and videos with family back home. It's like they were there with me on vacation. I can honestly say I will use them again. Great service. Kreso listened to our wants and needs. Iceland should be one of the seven wonders of the world! We were two women over 50 traveling together. Always felt safe. I just can't say enough good things about kimkim. Thank you Kreso 😊

Activity Reviews

Katla Ice Cave Superjeep tour

Iceland

Unfortunately, it was raining hard and the winds were unbelievable. We got all the way to the front of the cave. Due primarily to the high winds we were unable to complete the tour. The jeep ride was exciting. The tour operator, Natalia from Sweden was knowledgeable and made us all feel very comfortable. I'm sure on a beautiful day, this tour is not too challenging for anyone. But with the already melting glacier cave, alot of rain and the extreme winds, this tour was a bit daunting and also excillerating for this 62 year old, not in prime physical shape. Would I do it again under better circumstances? Yes, I would. But this is Iceland. One must expect this can happen. I liked the staff. I probably should have given it 5 stars.

Quality of Experience

Natalia kept us well informed. Jeep was comfortable. Not too crowded. Like 7 of us in very large jeep.

Guides, Drivers and Staff

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

While the views are amazing, my biggest reason for 3 stars is they try to pack too many people on the boat. Literally sardines. But we were allowed to stand up and walk around once we got out there.

Quality of Experience

Lots of information from our guide

Quality of Experience

Lots of information from our guide

Guides, Drivers and Staff

I wish I could remember her name. But she was great.

Guides, Drivers and Staff

I wish I could remember her name. But she was great.

Transport

Transport

The Geothermal Vok Baths

Iceland

Wonderful warm baths. All the stories I read about having to shower in front of complete strangers wasn't true. We went in the evening. There were some private changing rooms and showers. And yes, you must shower before going in. But it's not like someone is standing there watching you do this. Wonderful experience.

Quality of Experience

Warm baths, professional staff.

Guides, Drivers and Staff

Transport

Myvatn Nature Baths

Lake Mývatn

Due to extreme high winds, very chilly, we were offered a free drink or a refund. We gladly accepted the free drink. They directed all the geothermal heat to a certain area of the baths. So still warm. This was still amazing, also a more natural Sulphur smell. You shouldn't get your hair wet if it's color treated. Under a small bit of construction because they are improving the facility. Still a wonderful experience.

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

Hanna was communicative and helpful when planning our trip. She kept our preferences in mind when planning sights and locations, as well as our budget. It was really nice to be able to trust a specialist to take off some of the overwhelm of choices during the trip. We loved seeing the black sand beaches and glaciers on the east coast of Iceland.

Activity Review

The Secret Lagoon

Iceland

Relaxing and enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip through an incredible Island. We are very grateful to Rinolda for programing a beautiful itinerary that covered all the different landscapes. The vehicle was perfect for us. The accommodations were comfortable with good, friendly service and delicious food. All, except the Baron on our last night. That hotel needs a complete remodel. But, at least a good cleaning. Also, thank you to Olivia for her assistance.

Hotel Reviews

Hotel Gullfoss

Tungufell

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Katla by Keahotels

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lilja Guesthouse

Hofn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eyvindará

Egilsstadir

Perfect place for two nights. Hotel manager was very helpful. His recommendations were extremely helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshótel Mývatn

Myvatn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Laugarbakki

Laugarbakki

Authenticity & Character

They need a gardener! A few evergreens would improve the appeal.

Location

It is out in the middle of nowhere! But it worked for us.

Staff

Cleanliness & Comfort

The cleaning staff seemed very unhappy. And it showed.

Fosshotel Hellnar

Hellnar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

The floor was covered in stains. Very dirty throughout. The shower was so unsafe only my husband dare to use it. Tracy and I felt we would take a chance and end up on the ground.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The mattress is like a board and the pillow is a flat pancake.

Activity Reviews

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

We did not make it on time to enjoy this experience. I am sure it would have been amazing. We enjoyed the surroundings when we finally arrived. There were too many sites to enjoy that morning!

Myvatn Nature Baths

Lake Mývatn

Quality of Experience

Guides, Drivers and Staff

Great suggestions, full & satisfying itinerary
Easy to work with & prompt response
All transfers were seamless.

Terry was incredibly helpful in planning a trip that met the different interests of four people . She was very responsive to the many questions we had about the planned itinerary. We requested changes, some at a late date, and she handled it all in a friendly and timely and professional manner that really impressed us! We have high praise for her ability to make people happy with their Kim Kim tour!

We had an great trip to Iceland! The trip was well-planned by Gummi (Guðmundur Óli) who created a road trip that explored the Golden Circle and various sights along the Southern coast of Iceland. Each day allowed us to see different sites but wasn't jam-packed with stops (which was good as we were traveling with an older couple that moved somewhat slower than my wife and me). Everything was smooth & seamless and the rental car (Toyota Land Cruiser) was ideal for 4 people & luggage. Some of the highlights for me were a concert at the Harpa concert hall in Reykjavik, lunch at the Friðheimar Tomato Farm, the Skógafoss Waterfall, the black sand beach and basalt columns of the Reynisdrangar Sea Cliffs, and the Jökulsárlón Glacier / Diamond Beach.
I would definitely like to come back to Iceland - especially to spend some time hiking and to get to know the locals better and not just be around tourists. I am also intrigued by some of Iceland's artists - I saw some works by Hrafnkell Sigurðsson and some interesting work in some of the Reykjavik artist's co-ops.

Hotel Reviews

Exeter Hotel by Keahotels

Reykjavík

Great location in Reykjavik - it has an outdoor area on the 4th floor where my wife and I saw the Northern Lights. The staff were friendly - nothing really to complain about.

Authenticity & Character

Location

Close to the harbor and many restaurants

Staff

Cleanliness & Comfort

Hotel Rangá

Hella

Great staff, food and rooms

Authenticity & Character

Location

Off the beaten track, but should be ideal for seeing the Northern Lights

Staff

One of our group left a sweater after we checked out - the staff found it and we were able to pick it up.

Cleanliness & Comfort

Activity Review

Jökulsárlón Glacier Lagoon Boat Tour

Iceland

The weather was lousy, but the boat tour & guide were good - we saw many icebergs with a rich, deep blue color.

Quality of Experience

Guides, Drivers and Staff

Transport

Jenny from Kimkim was amazing. From start to finish revert aspect of our trip was flawless. Jenny was patient and attentive and got us everything we wanted in this trip. Emma from Icelandic Mountain Guides was a true hero on our hiking trip along with Antoine and Eythor of Icebikes for our gravel biking adventure.
I can’t recommend these folks enough. Trust in them to provide you with a truly memorable and rewarding experience
Ernie Johnson.

We had an amazing trip and are very thankful for all of Terry’s help, especially with multiple changes of plans.

We could not have planned our trip without the help of Gummi. (Gudmundur Oli). He was full of helpful ideas and worked with me to tailor the timing and locations to suit our style. He had patience for all my questions. Also most importantly was super quick with answers and when I needed him on the trip he answered the phone, solved any issues and checked up after. He is a great and knowledgeable person to partner with.

Hotel Review

Center Hotel Arnarhvoll

Reykjavík

Loved the view of the Harpa. Amazing bar and view from the breakfast room.

Authenticity & Character

Clean Icelandic design

Location

Staff

Georgia was amazing and patient at the front desk gave us an upgrade to a lovely room. Very good customer service.

Cleanliness & Comfort

Lovely view

Activity Review

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

An other worldly experience. Calming and relaxing.

Quality of Experience

Unique and well designed

Guides, Drivers and Staff

We lost a jacket and the staff helped find it

Transport

Adam was so helpful in planning our trip around the Ring Road. He reserved wonderful lodging for us each step of the way and gave us a daily guide to follow. We quickly learned how to make the most of each stop and enjoy all the beauty and wonders of the grand island. We saved so much time, energy, and money putting the planning into the hands of KimKim. We have no regrets.

Hotel Review

Hotel Huni

Húnavallaskóli

This remote guest house comes with a 9 hole golf course and walking trails to the beautiful beach. The food, service, cleanliness were fantastic

Authenticity & Character

Location

Beautiful location

Staff

Cleanliness & Comfort

Activity Review

The Geothermal Vok Baths

Iceland

Quality of Experience

Guides, Drivers and Staff

KimKim did a fine job of planning my trip and itinerary. My specialist, Rita, is a pro and knows the land, the sights and tours, and the local accommodations. I had a few mishaps, a communication glitch or two, and of course some weather changes and cancellations. However, the responsiveness of Rita and the KimKim team was generally excellent, and I appreciate their assistance with my travel.

Our second trip to Iceland booked through Kim Kim was just as amazing as our first. Francesca did a wonderful job of putting my vacation ideas into a wonderful real life experience. We got to see everything on our Iceland bucket list including seeing the amazing puffins on Westman Island and the Northern Lights in the West Fiords. Could not have been better.

Eva couldn’t have been better. Her attention to detail for every single day proved amazing. She made changes as we asked and was spot on with choices she made for us. We were pretty late in planning but Eva made it all work out.

The hiking guide, Izak, was fabulous. I’d go anywhere with him. Super knowledgeable and competent.

The guide we had on the glacier hike was Kasia from Local Guide and she was also exceptional!!! She was great with everyone in the group and explained so much about the glacier and geology. She was super knowledgeable and shared it well.

Joanne really enjoyed her horseback riding and a highlight was the glacier lagoon zooming around to see the glorious icebergs.

We are in love with Iceland and Eva really made it perfect.

Oh, and our favorite place to stay was the Herring House. Exceptional hosts and lovely conversation and breakfast.

Hotel Reviews

Herring House

Siglufjörður

Our favorite place to stay. Lovely owners and great conversation and breakfast!!

Authenticity & Character

Cold setting. Too many people

Location

We didn’t like the Fosshotels. Too impersonal for our taste.

Staff

Very good staff.

Cleanliness & Comfort

Clean but had an incident with the shower. Haha

Frost & Fire Boutique Hotel

Hveragerdi

The Frost and Fire Boutique Hotel was super sweet. I appreciate the small boutique-style hotels.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vogafjós Farm Resort

Myvatn

We had a bit of a problem at Vogafjós Farm Resort, as we had no shower water. Despite this, the place was lovely and the lodge was high-end. The rooms were nice, simple, and sweet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Stykkishólmur

Stykkishólmur

We didn't have the best experience with the Fosshotel. It felt very impersonal. Not really our style of traveling. The people were perfectly nice there, but overall, it was not our favorite.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Into the Valley of Thor- Thorsmork

Iceland

Our guide Izak was fabulous!

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavík Culture and Food Walk Tour

Reykjavík

I enjoyed the Reykjavík Culture and Food Walk Tour because it was quite a unique way to explore the city after landing in Iceland. We visited five restaurants, which was a bit too much food in one sitting. However, the tour was a nice way to interact with the local cuisine and culture. I might consider doing it in another country with more interesting ethnic foods.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Glacier Hike- Glacier Encounter

Vatnajökull National Park

I absolutely loved the Glacier Hike- Glacier Encounter. It was one of our favorite activities and was a truly unique experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Möðrudalur Farm

Iceland

We visited Möðrudalur Farm and it was a lovely place. The area had a lot of bugs, which was a bit of a nuisance, but overall the experience was positive!

Quality of Experience

Guides, Drivers and Staff

Transport

Hvitserkur

Iceland

We visited Hvitserkur, which was a unique location. However, the long gravel road to reach the spot was a bit challenging. Despite this, we still had a great time!

Quality of Experience

Guides, Drivers and Staff

Transport

We simply could not have made this trip happen without Eric and his team. We enlisted Kim Kim when we were approaching booking the trip to Iceland at quite the last minute. Eric took our input as to expectations and interests and managed to build an incredible trip, filled with all the experiences we had dreamt of, and more! We benefited tremendously from working with an agency with the in depth knowledge of and connections within Iceland. Our money was very well spent.

We planned a 16-day, self-driving trip to circle Iceland. Our travel rep did a great job with pacing, activities, things to see and do along the way, dining suggestions, as well as hotel selections. There were no surprises, our reservations were always there, and our rep was quick to answer any questions. This is our second big trip that we organized through KimKim, and we have been impressed with the personnel and agencies they have hooked us up with.

Rinolda was super helpful and very responsive. We really found her helpful. Our trip was great. There was a lot of driving but it was worth it. I highly recommend an ice cave visit. That was incredible. Ours left from Vic, which was a good place to visit. Also highly recommend a trip to glacier lagoon. Rinolda was our boat guide and again she was great. That was the highlight of our trip. Reykjavik was a really fun town to visit. Sky lagoon was ok. It not great. Overall very please with Rinolda and her help

Hotel Reviews

Farmhotel Efstidalur

Laugarvatn

Great room. Great food really liked the working farm

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Apartments Orustustaðir

Kirkjubæjarklaustur

Terrible location Construction going on all around the place. Just a mess

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lotus

Reykjavik

Super nice and helpful staff. Nice room. Far from downtown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sky Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Quality of Experience

lol

Guides, Drivers and Staff

Transport

Katla Ice Cave

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport