Kimkim Trip Reviews for Iceland

Silvia planned an amazing trip for our family. After some challenges at the beginning of planning the trip with a bit of unresponsiveness by her partner, Silvia jumped in and made sure we were well taken care of, all of our questions were answered, and I felt much more confident with our upcoming trip details. Every aspect of the trip was perfect, and she was incredibly responsive via WhatsApp along the way while we were traveling. I highly recommend Silvia to work with in planning a trip to Iceland!

My trip to Iceland was absolutely incredible. From beginning until the end, Gummi (Guðmundur) provided the utmost care and dedication to make my trip worth it. I'd highly recommend going through him--please request for his suggestions when booking through Kimkim! I enjoy hiking and nature, and Gummi did a great job of suggesting beautiful stops along the ring road for me. Additionally, Gummi knew which activities are a must-do, and suggested those specific activities. He was also flexible in changing my itinerary when I requested for it, making the trip feel completely in my control without me doing any of the groundwork.

Lastly, Kimkim was also super helpful throughout the journey. They were quick to respond and resolve any hiccups (small hiccup when I was picking up the car and at one of the hotels that couldn't find the booking in my 10 day trip).

Activity Reviews

Glacier Hike & Ice Cave Visit

Iceland

It was super fun to learn about the glacier and see the surroundings. Climbing on the glacier was also fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Katla Ice Cave

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

My family of 5 ages 12-77 had an incredible 11-day trip to Iceland facilitated by Lisbet and Kim Kim. We especially enjoyed up close viewing of whales, puffins, and icebergs; every day's beautiful and varied scenery; and great food at almost every stop. Ending the trip at the Sky Lagoon was also a highlight. Thank you Lisbet, for designing a well-paced trip for our crew and for being extremely responsive and helpful all along the way.

This was my first time using Kimkim and my experience was seamless. Eric truly put together an epic trip to Iceland. He was instantly on top of any request or issue we encountered during our travels. The driving itinerary was perfectly set up with choices to direct each day as we saw fit or as weather dictated. I feel like we didn’t miss any obscure destination which no matter how much I researched couldn’t have been found on my own.
So, thank you Kimkim and especially thank you Eric for making our trip amazing!
I might be your best advertising as I tell everyone about the service you offer!!
Thanks,
Mary

We appreciate all that Gummi did to insure a great experience. Communication & response to questions & requests was very good.
Thanks again

Activity Review

Lunar Landscapes & Healing Waters – Blue Lagoon Immersion

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Wi-Fi included in rental made finding locations very easy

We had an awesome time on the Ring Road! Francesca made a great itinerary for us, with a great mix of hikes, scenic stops, and cool towns. The logistics of the rental car and all of the great lodgings couldn’t have been better! It was very relaxing to know that so many highlights had been organized for us.

Gummi is the bomb!! He was truly excellent in every way: organized, planned exactly the type of trip that we asked him to plan. He was available when we needed him and always replied very quickly when we visited Iceland! Couldn't have asked for a better experience.

My trip to Iceland was cut short due to illness, Eric helped to secure a refund for a ⛴️ that was booked through KimKim and assist with paperwork for travel insurance.
He was very helpful in securing accomodations and making last minute changes for our small group.

We thoroughly enjoyed our trip to Iceland, although it would have been a bit nicer if it had not rained quite so much.
Terry was very good to work with and helped us plan out the trip that would suit us. We truly had an amazing trip!

Hotel Reviews

Hotel Jazz

Keflavik

The room was fine and close to the airport which was what we were looking for. However, when we checked in the front desk clerk was on the phone and just pointed to a room key. There were 3 keys there and we just picked up ours without any assistance at all from the desk clerk. We just needed a stay close to the airport and it did the job.

Authenticity & Character

It was not a special hotel; it just did the job.

Location

Very close to the airport which was what we were looking for.

Staff

It would have been nice and appropriate if the desk clerk told the person on the phone when we arrived to hold on a moment while he greeted us.

Cleanliness & Comfort

Bed and room was fine.

Skuggi Hotel by Keahotels

Reykjavík

This hotel was very well located, with friendly and accommodating staff. They even let us leave our car in the parking lot while we walked around Reykjavik after our checkout time. The room was very comfortable with good blackout shades. The breakfast was great with lovely servers.

Authenticity & Character

Great room, breakfast and staff.

Location

Great location to be able to walk around Reykjavik.

Staff

Friendly & accommodating as stated above.

Cleanliness & Comfort

Comfortable bed and clean room.

Hunkubakkar Guesthouse

Kirkjubæjarklaustur

This hotel was fine. The room was very bare bones. They did not have a closet and had 3 hangers hanging from a curtain rod. The black out curtains did do the job. Most cabins were close to their parking spot, but unfortunately, ours was not. If it had not been raining/pouring, it would not have been such a big deal. the breakfast was ok. It was nice to have a restaurant on the premises as there was not a lot nearby.

Authenticity & Character

The room could have had a closet/wardrobe in the room for clothes. I don’t recall there even being a dresser.

Location

The hotel was well located between activities that we were doing.

Staff

Staff was friendly and worked well.

Cleanliness & Comfort

As stated above. In addition, the side of the bed was right up against the wall, even there was plenty of room for it to be pushed away from the side wall. We ourselves moved the bed over so that I didn’t have to crawl down to the bottom of the bed to get out.

Frost & Fire Boutique Hotel

Hveragerdi

We enjoyed our stay at Frost and Fire Boutique Hotel. The room was comfortable and we appreciated the black out shades. The breakfast was lovely as well as the staff. Would stay there again.

Authenticity & Character

Comfortable and nice looking.

Location

The hotel is next to a lovely town as well as an interesting geothermal botanical gardens. There was also mountains and a river behind the hotel which provided a lovely setting.

Staff

They were very friendly and enhanced our stay.

Cleanliness & Comfort

Bed and room were very comfortable.

Activity Reviews

Katla Ice Cave Superjeep tour

Iceland

The Katla Ice Cave Tour was amazing! An experience that you will never have anywhere else. The colors of the ice and just being in an ice cave is like no other. .

Quality of Experience

A unique and beautiful experience.

Guides, Drivers and Staff

Our guide should have shared information to enrich the experience.

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Very unfortunately, we did not get to do the Zodiac boat tour as it was cancelled due to high winds and rain. What a disappointment! I had to put a star to continue, but obviously, not having done the boat tour, it is not valid.

Silfra Snorkeling

Iceland

Leon loved this very unique experience! Unlike anything else he has ever done.

Quality of Experience

It is an experience that you can only do in Iceland.

Guides, Drivers and Staff

Staff was well trained and worked well with the group.

Transport

Everything was well organized and set up.

Lava Tunnel Tour

Iceland

Definitely enjoyed the Lava Tunnel Tour and would recommend it for others. Our guide was also terrific!

Quality of Experience

The lava tunnel itself and

Guides, Drivers and Staff

Our guide was very knowledgeable and also very funny & entertaining as well.

We could not have been happier with our 12-day trip to Iceland! Each scheduled activity was memorable, timely, and extremely well run. Our favorite had to be Kayaking in Glacier Lagoon with B, though Helga's knowledge of everything Iceland on our Super Jeep tour was phenomenal. When my wife discovered that our excellent Glacier Cave guide, Ace, was also Sigtryggr on one of her favorite shows, "Last Kingdom", that immediately jumped to her favorite part of Iceland and the trip. Beyond the scheduled activities, the recommended route and stops were well thought out, balanced day to day, perfect for what our group of 6 had indicated we wanted to do, and varied throughout the trip.

We made several changes throughout the planning process and even after arriving and Elisa was always extremely responsive to everything we requested. It was pleasing to know that we had a local contact that could help us should we need it.

This was our first time working with KimKim and it was a great experience working with Eric. He helped book hotels, car, and tours in Iceland that met our interests, time frame, and budget. We really enjoyed several of the hikes and activities that he recommended/booked for us (Glymur waterfall - awesome!, Reykjadalur hike with hot springs, and the Hjorleifshofdi Cape + Cave). We also really loved the Puffin tour at Ingolfshofdi cape - such a great experience with a small family business. I would use KimKim again!

Hotel Reviews

Fosshotel Baron

Reykjavík

The room is really small/tight. There were stains on the carpet and sheets. The shower is super small too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Apartments Orustustaðir

Kirkjubæjarklaustur

Very out of the way (15 min drive each way down a gravel road). This may be a pro for some people, but we didn't need to be that isolated. Also, there is no included breakfast, but there is a lovely kitchenette. The view is nice too!

Authenticity & Character

Location

Cleanliness & Comfort

Hotel Búrfell

Vik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Hotel

Hella

Authenticity & Character

Location

Staff

Cleanliness & Comfort

B59 Hotel

Borgarnes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Fun to be on the lagoon! We saw a couple seals too.

Quality of Experience

Guides, Drivers and Staff

Transport

Puffin watching tour at the Ingolfshofdi cape

Iceland

Great tour! So many puffins! We appreciated the cool wagon ride and supporting a small family-owned business.

Quality of Experience

Guides, Drivers and Staff

Transport

Katla Ice Cave Superjeep tour

Iceland

Overall a super cool cave. I appreciated the drive out their and our driver/DJ's musical education about Icelandic music.

Quality of Experience

Guides, Drivers and Staff

Transport

Solheimajokull Glacier Hike

Iceland

Overall great experience!

Quality of Experience

Guides, Drivers and Staff

From moment of first contact through the end of our fantastic Iceland journey, Elisa provided thorough and helpful guidance. Most important, she was a thoughtful, kind, and pleasant partner. Highest marks possible to Elisa and kimkim.

It was a fantastic experience all around.
Planning the trip was easy with simply stating our interests and Emanuela assembled and booked the itinerary. We had plenty of input during the trip planning to make sure everything we wanted was included.
The trip summary and itinerary was well organized with sightseeing suggestions, food choices and reservation details. Each day had it's own plan with driving details through Google maps.
During the trip Emanuela was available via WhatsApp for any urgent questions or issues. She was very helpful and made our trip a lasting memory.
We will definitely be back and booking with her again!

We had an incredible time in Iceland. The views, sights, and experiences were unforgettable. We booked a whale-watching tour with Elding and saw some Minke whales and a humpback whale. We also booked a glacier lagoon boat tour as well and were amazed at the icebergs and blue glacier water. The kids had a fantastic time and truly enjoyed themselves. Hrifunes Nature Park was fantastic views from our cabin.

Gummi, thank you very much for all of your help in arranging our trip. Our itinerary was perfect, and we liked that we could customize it, especially when traveling with children. Your tips and commentary were very helpful. I think this was the best way to travel in Iceland and we had a lot of freedom to choose what we wanted to do and see. I looked at other Iceland travel sites and we were limited to certain choices of activities that didn't suit us, so we're so happy we found KimKim.

Hotel Reviews

Hótel Vestmannaeyjar

Westman Islands

Rooms are small, but it has all that you need, except it didn't have a fridge.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hrifunes Nature Park

Hrífunes

This is a cabin off the beaten path. About 6 km of gravel road to get to (30 minutes away from Vik), but well worth it for the privacy and amazing views. The firewood hot tub will take 4-5 hours to warm up. Sauna inside was perfect and we enjoyed that. There is a washing machine and dryer, and they left a few detergent tabs for us to use, along with a drying rack. The staff was friendly. We loved our stay there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Hotel

Hella

The restaurant in the hotel was okay. Food took a while to arrive. Rooms were very spacious and beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Guesthouse Aurora

Reykjavík

The guesthouse is practical for cost-savings, but note that it means a shared bathroom. It was a bit of an inconvenience, especially with children, but other than that that it was fine. Our second stay was in the studio in the top floor and we had our own space and bathroom, which was really nice. The breakfast every morning was great. Lots of choices of food items.

Authenticity & Character

Location

Easy walk to downtown Reykjavik

Staff

Cleanliness & Comfort

Activity Review

Beluga whales & Puffin Sanctuary

Westman Islands

Kids loved the private tour and learning about what they do at the center.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanna was so responsive and truly met our travel needs. Everything was well documented and in a flowing fashion for easy travel. All of her suggestions were spot on! Loved it!

I started working with Jenny from KimKim a year ago to plan a trip to Iceland to celebrate my 50th birthday with four of my dearest friends. Jenny took special care to include all the activities and sights we wanted to see and do during our 9 day trip. Her planning and communication was flawless. We were able to navigate our way through the itinerary and had the best experiences with all the activities planned. This trip lived up to all my dreams and expectations, we couldn't have done it without Jenny's suggestions and thoughtful planning, no detail was left out. Everyone in our group commented on how they would use KimKim's services for their future travel plans.
We especially loved our first guesthouse Stundarfriour in the Snaefellnes Peninsula. This charming little guesthouse was the perfect way to spend our first days in Iceland. The staff was friendly and gracious, we were even greeted by a beautiful dog that roamed freely throughout the property. We had some of the best meals here and would come back to stay in the future.
Our excursions with Jokulsarlon Glacier Kayaking Adventure and the Solheimajokull Glacier Hike were once in a lifetime experiences that will hold a special place in our memories of this trip. Plume from the glacier kayaking experience was cheerful and made us feel comfortable, some members of our group had never kayaked before. Emmy from the glacier hike was knowledgable and taught us so much about glaciers and spoke about climate change. Seeing how climate change affects the glaciers firsthand is an experience that our whole group will continue to share with others.
Thank you Jenny for such a memorable trip and all your thoughtful planning.
Warmly,
Ann Gilbert

Hotel Review

Stundarfriður

Stykkisholmur

This guesthouse is warm, charming and a great way to experience Icelandic hospitality. The food was amazing and the customer service was exceptional.

Authenticity & Character

Sweet and comfortable place to stay.

Location

The location is set in a remote area with beautiful views. It's quiet and cozy.

Staff

Everyone we came across was polite and caring.

Cleanliness & Comfort

Comfortable and clean space. The sweet embellishments on the duvet covers were so beautiful.

Activity Reviews

Reykjavik Food Walk

Iceland

Bardi our guide was charming and sweet. We really enjoyed speaking with him and learned so much about Iceland's history and folklore. I would recommend this adventure to anyone that would like to speak with a local and learn about Iceland.

Quality of Experience

Guides, Drivers and Staff

Transport

Solheimajokull Glacier Hike

Iceland

We loved the whole experience of exploring a glacier. Our guide Emmy made it especially wonderful with her knowledge of glaciers and climate change. She went above and beyond to answer questions and ensured everyone was safe.

Quality of Experience

Guides, Drivers and Staff

Transport

Jokulsarlon Glacier Lagoon Kayaking Tour

Iceland

One of the best experiences I've ever had. Kayaking amongst glaciers in this beautiful and peaceful space is an experience that I will never forget. Plume, my guide was professional, easy going, and very knowledgeable. He eased the nervousness of a few of my group members that had zero kayaking experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Eric was outstanding in planning this trip, adjusting to our needs and answering many questions as we prepared for the adventure. Tomas Johanson of Iceland Everywhere was the perfect guide. Tomas was courteous, helpful, very knowledgeable about the country, knew the people at the best stops to meet our needs and watched after our safety. A million thank yous to both of them.

Hotel Reviews

Hótel Klaustur

Kirkjubæjarklaustur

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Odinsve

Reykjavik

Loved this hotel! Fantastic friendly hotel/bar attached. First floor room met my needs. Second floor room was ok but small inconvenient bathroom. Avoid booking second floor.

Authenticity & Character

Location

Center of the older part of town and center of tourist area. Perfect location.

Staff

Front desk open 24/7. Friendly and professional.

Cleanliness & Comfort

Activity Reviews

Langjokull Glacier Snowmobiling

Iceland

Exciting adventurous activity. Don’t go if back or neck issues bc very rough ride. Stunning views from the top of the glacier.

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

This is a must visit adventure in Iceland. Well timed to visit after flight into Iceland. Definitely splurge for premium package with robe, facemasks and drink. We arrived at 8 am and it was already busy. By 11 when we left it was unbearably crowded. Lockers provided but only hold a small day bag. Lockers work off electronic wristbands. Locked ok but each time I returned my locker was wide open with all valuables exposed.

Quality of Experience

Guides, Drivers and Staff

As a young woman, I had my worries about traveling solo without a tour group or travel companion. Emanuela helped my every step of the way! I had the most amazing trip of my life, a great combination of wildlife watching, hiking, and sightseeing! She organized everything perfectly where I could focus on relaxing and having fun. She was available to communicate with, even on Iceland Independence Day where she should have been off work. She was happy to receive updates from me on my travels and checked in on me when I had gotten quiet. She helped me with everything, from making payments on my schedule with KimKim, reserving tables for me at restaurants for dinner, and acting as my digital travel companion over the course of my trip. I am really glad I booked with KimKim because Emanuela really seemed to know all of the secret spots and hole-in-the-wall restaurants with the very best food and cozy atmospheres. She created detailed daily itineraries for me including excursions I had requested as well as new experiences that were so rewarding. I was always so grateful to be traveling alone at my own pace, since I was able to see and do every single thing I wanted! I will forever be grateful to her for supporting me on my first big solo trip, and making it absolutely perfect. I am not kidding when I say I cried happy tears multiple times over the course of the trip, and sad tears when I had to leave!

Eva was fantastic to work with on this trip. She was easily accessible and quick to fully answer any questions we had before, and during the trip. We will use kimkim again and refer the service to any of our family and friends who are travelling.

This trip was one of the most memorable trip my wife and I have had.

I want to make particular mention of Gummi, our trip planner. Not only did he understand well what we like, he organized it well. He was ALWAYS available to us. He is a great individual to work with. I would recommend him to anybody without any hesitation!

Thank you Gummi!

Hotel Reviews

Hótel Kea by Keahotels

Akureyri

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Berjaya Hotel Mývatn

Mývatn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lagarfell Studio

Fellabær

Location

Cleanliness & Comfort

Entire bungalow by Þórir

Djupivogur

Authenticity & Character

Location

Staff

Cleanliness & Comfort

We were a bit taken aback by the rustic look; but we actually enjoyed it! Great surprise

Farmhouse Lodge

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Hotel

Hella

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms are small and tight, as is the bathroom

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Boutique kind of hotel would great staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Whale Watching Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Katla Ice Cave

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Geothermal Helicopter Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport