Kimkim Trip Reviews for Iceland

4.9
Based on 1,051 ratings
Read 1,051 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Jenny was fantastic and did a great job of pu...
Iceland | Jul 13 - Jul 21, 2023

Melissa
Melissa A.
Beemer, NE | Reviewed on Jul 26, 2023
Jenny was fantastic and did a great job of putting together our Iceland vacation. The trip itself went off without a hitch. It was easier than I could have dreamed to rent a car and get around in a country none of us had been in before. Our guest houses were so hospitable, it felt like we were saying goodbye to old friends when we checked out. The hotels were comfortable and safe. Our only tour guide was Bardi from Your Friend in Reykjavik. He was our guide on the walking food tour and... Read more

Jenny was fantastic and did a great job of putting together our Iceland vacation. The trip itself went off without a hitch. It was easier than I could have dreamed to rent a car and get around in a country none of us had been in before. Our guest houses were so hospitable, it felt like we were saying goodbye to old friends when we checked out. The hotels were comfortable and safe. Our only tour guide was Bardi from Your Friend in Reykjavik. He was our guide on the walking food tour and he was so knowledgeable about the city, the food, and the history of Iceland in general it created a unique and unforgettable experience. We started out the tour with the Krauma geothermal baths and ended it with the Blue Lagoon private retreat experience and did so much hiking and adventuring in between, it truly was an unforgettable experience. When I return with my husband and son, I'll definitely go through KimKim again!

Hotel Reviews
Álftröð Guesthouse
Selfoss

Felt like being at a home away from home. The bar was well stocked, the lounge area had a piano, the dining area was very clean. Comfortable beds with feather pillows and bathrooms with great showers. My favorite part was the curious horses that would come and say hello and ask for a hand full of grass.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stundarfriður
Stykkisholmur

This was my favorite of all the places we stayed. The food was incredible, the hosts like family and so hospitable. The beds were comfortable, the pillows were perfect, the bathrooms had great showers. The food was prepared fresh every day and the best food out of all the places we stayed. Will definitely stay there again on my next trip.

Authenticity & Character
Its overall presence felt very welcoming in the landscape and was lovingly maintained, I especially loved the local wool products.
Location
Conveniently located to the major sight-seeing locations on the peninsula.
Staff
Felt like family! So friendly and happy.
Cleanliness & Comfort
I had to wash some clothes that got muddy while hiking and the staff washed it for me and even folded it! It was a very reasonable price and I appreciated so much that I didn't have to babysit the washing machine!
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Aug 24, 2023

Hi Melissa,
Thank you for your lovely comments.
What a special time you all had on your girls trip and what fun I had working with you all and putting together such a special trip! It was an absolute pleasure.
I look forward to your return visit with your family.
All the best and catch up again soon!

Ring Road Travels
Iceland | Jul 11 - Jul 19, 2023

A
Alain G.
Mobile, AL | Reviewed on Jul 26, 2023
Terry did an excellent job in planning the Ring Road Trip for us. She communicated important information , offered suggestions, and was always quick to respond to our questions and requests. We had a lot packed into a short amount of time and enjoyed every minute! Read more

Terry did an excellent job in planning the Ring Road Trip for us. She communicated important information , offered suggestions, and was always quick to respond to our questions and requests. We had a lot packed into a short amount of time and enjoyed every minute!

Activity Reviews
Vatnshellir Lava Cave Experience
Vatnshellir Lava Cave Experience
Snæfellsnes Peninsula

Short tour but definitely worth seeing!

Dettifoss
Dettifoss
Iceland

Cold, windy, heavy rain but worth the experience. Dressing for the weather is a must!

Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland

Enjoyed the ride and the trotting experience!

Katla Ice Cave
Katla Ice Cave
Iceland

Incredible experience!

Blue Lagoon
Iceland

Touristy but fun to do,!

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Jul 30, 2023

Thank you so much for the lovely review, Alain. I'm so glad that you had such a great time. It was a pleasure working with you! Cheers. Terry

Gummi was an absolute pleasure to work with!
Iceland | Jul 3 - Jul 8, 2023

J
Jojo A.
Canada | Reviewed on Jul 25, 2023

Gummi was an absolute pleasure to work with!!! We saw everything we wanted to see in Iceland, experienced the true culture, and ate at the best restaurants! Gummi gave us great insights into each place that we visited and gave us the best tips and tricks. He was always available whenever we had a question (both prior to and during our trip) and was always super quick to answer. We honestly had the most wonderful trip to Iceland and wish that Gummi could plan more of our trips. We can't recommend him enough!!!

Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jul 25, 2023

Thank you so much for the kind words Jojo.
It was such a pleasure planning your trip because I felt how enthusiastic you were about your travel. I'm glad the trip met your standards!
When should I start planning your return? haha :D

Tomas was our “ be all end all” guide
Iceland | Jul 19 - Jul 23, 2023

Kim
Kim S.
Cape May, NJ | Reviewed on Jul 24, 2023
Tomas was our “ be all end all” guide the entire trip. He had so much knowledge, great personality and stopped places that some of us had heard about but were not in our itinerary. He also picked some great restaurants and rest stops. I was surprisingly delighted with all the food!. It was really a terrific trip. Eric packed a lot of Iceland into 5 days and Tomas was a huge element of making this trip over the top. Read more

Tomas was our “ be all end all” guide the entire trip. He had so much knowledge, great personality and stopped places that some of us had heard about but were not in our itinerary. He also picked some great restaurants and rest stops. I was surprisingly delighted with all the food!. It was really a terrific trip. Eric packed a lot of Iceland into 5 days and Tomas was a huge element of making this trip over the top.

Hotel Reviews
Hotel Odinsve
Reykjavik

We stayed twice. First for two nights and second for one night. Second stay was in a remodeled room. These rooms are small. First room did not have blackout drapes and no bedside charging plugs. Second room had a vet tiny bathroom but black out drapes. ask for a room in the back for a quieter experience. Adjoining restaurant/bar was very good. Included breakfast buffet adequate but no great. Very good location close to shopping, and restaurants. Not a luxury property but clean and good enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean but very small room
Hótel Klaustur
Kirkjubæjarklaustur

Very nice room and very good drinks and dinner in restaurant. Help was lovely too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great sheets!
Activity Reviews
ATV to the Black Beach and Plane Wreck
ATV to the Black Beach and Plane Wreck
Iceland

This was a really fun activity. Black beaches are amazing and the ride too and from had fantastic scenery

Quality of Experience
Guides, Drivers and Staff
They were fun and helpful
Transport
Langjokull Glacier Snowmobiling
Langjokull Glacier Snowmobiling
Iceland

We had fun but the trails are not groomed so very icy and bumpy.

Quality of Experience
Would not personally do this again
Guides, Drivers and Staff
Staff was good
Transport
Getting to and from was fine in a large bus
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 25, 2023

Hi Kim!

Thank you for sharing your feedback about the trip. I'm glad you had such a wonderful experience with your guide, and delighted to hear you enjoyed the food and that we could pack so much excitement into just 5 days in Iceland!

All the best,
Èric

A private tour to the South Coast for Gale and her group
Iceland | Jul 19 - Jul 23, 2023

Gale
Gale W.
Cape May, NJ | Reviewed on Jul 24, 2023
Our guide was absolutely wonderful, Thomas. He took fabulous care of us. Read more

Our guide was absolutely wonderful, Thomas. He took fabulous care of us.

Hotel Reviews
Hótel Klaustur
Kirkjubæjarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odinsve
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
ATV to the Black Beach and Plane Wreck
ATV to the Black Beach and Plane Wreck
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Langjokull Glacier Snowmobiling
Langjokull Glacier Snowmobiling
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 27, 2023

Hi Gale!

Happy to hear you had such an excellent time with Thomas! It does seem like all these months of planning your trip finally paid off. I hope you had a safe trip back home!

All the best,
Èric

A wonderful trip
Iceland | Jul 15 - Jul 22, 2023

Allison
Allison J.
Charleston, SC | Reviewed on Jul 23, 2023

Èric is very kind, communicative, and professional. He helped to put together a very memorable trip to Iceland. For the most part, directions were spot on, and he made some recommendations for activities that a lot of guide books do not.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 24, 2023

Hi Allison!

Thank you for your review and your kind words! It's great to hear you had such a good time and that you enjoyed the suggestions I made on your itinerary. I did have a feeling you'd love Glymur waterfall, and I'm glad I was right on that one! All the best to you and Jen :-)

Èric

an absolutely fantastic trip...
Iceland | Jul 2 - Jul 16, 2023

Ron
Ron S.
Lexington, MA | Reviewed on Jul 22, 2023
We had an absolutely fantastic trip, thanks to the dedication and support of Eric and the KimKim operation team throughout the planning process. Their assistance was truly invaluable and made our journey even more enjoyable. What stood out the most were the extra suggestions Eric provided. These suggestions added an Intersting off the beaten path dimension to our trip and enhanced our overall experience. We were thrilled to have followed his recommendations. Though we did encounter a... Read more

We had an absolutely fantastic trip, thanks to the dedication and support of Eric and the KimKim operation team throughout the planning process. Their assistance was truly invaluable and made our journey even more enjoyable.

What stood out the most were the extra suggestions Eric provided. These suggestions added an Intersting off the beaten path dimension to our trip and enhanced our overall experience. We were thrilled to have followed his recommendations.

Though we did encounter a few setbacks with a couple of our hotel reservations, Eric and Michele were there for us during the trip itself. Their prompt and helpful assistance was commendable, and we are genuinely grateful for their support whenever we needed help.

This trip will be etched in our memories forever. We had an incredible time, and we owe a big thank you to Eric and the entire team at KimKim for making it all possible.

Hotel Reviews
Hotel Katla by Keahotels
Vík

The Katla Hotel offers rooms that match the standard of a mid-level chain hotel, but they could use a bit of tender loving care and come with limited amenities. The dining experience, both breakfast and dinner, lived up to expectations. Being a larger-than-average hotel, it did get a bit crowded, resulting in lines at the buffet. Nevertheless, the food quality was good, slightly above average, as they pleasantly included a selection of typical Icelandic traditional dishes. The hotel has a small, hot bath area, as well as a compact gym with a limited range of equipment. On the whole, the hotel seems to align with a three-star rating, but what sets it apart are the enjoyable hot bath facilities and the inclusion of typical Icelandic dishes.

Authenticity & Character
Location
A bit outside the center of Vic
Staff
Cleanliness & Comfort
Hotel Gullfoss
Tungufell

The Gullfoss Hotel was conveniently situated along the Golden Circle. The rooms were slightly above the average European size, and although there were not a ton of amenities, it was a comfortable stay. Additionally, the breakfast spread had a wide array of options to choose from.

Authenticity & Character
It's a typical 3+ stars hotel
Location
Convienitly located on the Golden circle
Staff
Cordial service
Cleanliness & Comfort
Hérað - Berjaya Hotels
Egilsstadir

We spent two nights at Herad - Berjaya Hotel. The hotel room was average, but it pleasantly surprised us with its slightly above-average size and well-appointed amenities, including a nice shower. The location in Egilsstadir, a decent-sized city, proved to be convenient as it had two grocery stores and several restaurants within walking distance from the hotel (or a very short drive). One of the highlights of our stay was the proximity to Vök Baths, just a 15-minute drive away. We indulged in this relaxing experience every night, making it a perfect end-of-the-day treat. Another positive aspect was the availability of an EV charger at the hotel. While you needed to have your own cable, it was a great convenience for electric vehicle . The breakfast buffet at Herad - Berjaya offered a wide selection of items. We particularly enjoyed the good espresso they served, adding a pleasant touch to our mornings. Overall, our stay at Herad - Berjaya Hotel was enjoyable, and the combination of its amenities, location, and EV charger made it a convenient and comfortable choice during our time in Egilsstadir.

Authenticity & Character
Average hotel.
Location
We loved the proximity to Vök Baths
Staff
Cleanliness & Comfort
Hotel Holt—The Art Hotel
Reykjavík

Hotel Holt in Reykjavík is conveniently accessible by car. We arrived early and were pleased to find free parking available at the hotel's lot. The hotel's location is just a short stroll away from the city center and Reykjavik's main attractions, including restaurants and bars. A standout feature of the hotel is its original collection of artwork, thoughtfully curated by the owner. This added a charming and unique touch, reminiscent of times gone by (given that the hotel was constructed in the 1960s). The breakfast provided was truly exceptional, ranking among the best we experienced during our two-week trip. Our room was clean and offered nice amenities, including an artistic espresso machine. However, it was evident that the room's was dated, and some maintenance work could enhance the overall experience. The front desk staff were friendly and welcoming, contributing to a positive stay.

Authenticity & Character
Fantastic original art
Location
Easily accessible by car with free hotel's parking (if one arrives early)
Staff
Very friendly and welcoming
Cleanliness & Comfort
Very clean & comfortable but the room needs serious TLC
Hestaland Guesthouse

The Hestaland Guesthouse is a haven for those with an affection for horses, as the name "Hestaland" implies. Nestled within a horse ranch, it attracted guests who were either on their way to or returning from horse tours – a trend we noticed except for our own group. The porch held a jacuzzi, warm though not steaming hot. Unfortunately, we couldn't adjust the temperature, prompting us to visit the wonderful Krauma thermal spa for a more satisfying soak. Another option was the Borgarnes Swimming Pool, which proved to be a budget-friendly alternative. Inside, an open kitchen served as a gathering spot, providing a limited breakfast and space for some guests to enjoy their takeout dinners. However, our room was particularly compact, and the bathroom mirrored this size constraint. The challenge was keeping the bathroom floor dry, a task that proved rather difficult.

Authenticity & Character
If one loves horses -- this is a place to be
Location
Horse land -- for horse lovers
Staff
We were able to get our cloth washed by the staff which was a plus.
Cleanliness & Comfort
very clean BUT too tight
Guesthouse Storu-Laugar
Laugar

We found the Guesthouse Storu-Laugar to be a pleasant choice for accommodation. The service was friendly and accommodating. The room came with breakfast, which was satisfactory (Dinner could be requested in advance). The only peculiar aspect was the layout – the bedroom was in one building while the breakfast room was 150 meters away in another building , which was inconvenient in the morning . The natural hot tub, while resembling a cement trough with hot spring water, offered stunning countryside views. It provided a delightful way to wrap up the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean. A bit awkward design with the bedroom in one building while the breakfast place 100 meter away.
Mork Superior Cottages
Hvammstangi

A stunning guesthouse located slightly north of Hvammstangi, both the interior and exterior are truly captivating. The bed (and the sofa) was exceptionally comfortable, and the cleanliness and spaciousness of the place, including the generously-sized bathroom, were notable. The room and porch offered breathtaking views, adding to the overall experience. We were pleasantly surprised by the breakfast, neatly arranged in the room's refrigerator upon our arrival. The variety and quality of the spread left a strong impression. I wholeheartedly recommend this guesthouse.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Mývatn
Myvatn

Situated in the Myvatn Geothermal area, the Fosshótel Mývatn is a delightful hotel exuding charm. With its mid-century furnishings and decor, it brings a unique touch to the atmosphere. The dining area has been thoughtfully designed to showcase stunning views of the lake. A standout feature is the sauna, adding a touch of relaxation to the stay (unless one would like to experience the Myvatn Geothermal spa) . Moreover, the parking lot boasts a few EV chargers, a definite plus for eco-conscious travelers. The hotel staff, both at the front desk and in the restaurant, consistently provide a warm and helpful experience. The rooms offer sufficient space and comfort, though there's a slight downside – they tend to become overly warm, and regrettably, there's no way to adjust the temperature. Despite this, our stay was thoroughly enjoyable.

Authenticity & Character
The dining area is thoughtfully designed, offering fantastic views of the lake
Location
Nicely situated to blend with the surrounding area
Staff
The hotel staff, both at the front desk and in the restaurant, consistently provide a warm and helpful experience
Cleanliness & Comfort
Fosshotel Lind
Reykjavík

The Fosshótel Lind boasts a prime location just outside the heart of Reykjavik, making it conveniently accessible to most tourist attractions and shopping areas by foot. One of the highlights of this hotel is its delightful breakfast, which is of exceptional quality. we also liked the espresso / cappuccino . Additionally, the front desk staff are welcoming and amicable, ensuring a pleasant stay for guests. The rooms at Fosshótel Lind are comfortably sized and equipped with amenities that align with the standards of a typical average European hotel. This ensures that guests have a satisfying and comfortable experience during their stay.

Authenticity & Character
It is an average 3 stars hotel
Location
The hotel is in a walking dustance to most Raykjavik'attractions
Staff
Friendly and curtious. Provided helpful advice
Cleanliness & Comfort
One needs to request a daily cleaning service of the room.
Brunnhóll Country Guesthouse
Höfn

This guesthouse was of average quality, and we found out that it was family-owned and managed. Our rooms were tidy and clean, featuring comfortable beds for a good night's rest. However, one downside was the shower /bathroom, which lacked amenities, affecting the overall rating of the hotel. We dined at the hotel for both dinner and breakfast. The dinner options were somewhat limited, but we were pleasantly surprised by the incredibly delicious homemade dandelion ice cream (made from Brunnhóll Country Guesthouse's own cows) . Additionally, we enjoyed the unique VatnaJokull beer, an IPA infused with thyme! As for breakfast, it was average, offering the usual fare without any standout elements. Overall, the guesthouse provided a decent stay with some delightful highlights in the dining experience.

Authenticity & Character
Location
Conveniently located.
Staff
Cleanliness & Comfort
Bathroom lacked amenities
Hrífunes Guesthouse
Hrífunes

Our stay at Hrifunes Guesthouse was an absolute pleasure. The apartment we stayed in felt like like the personal residence of the owners, Haukur and Hadda. The breathtaking views from the property added to the overall amazing experience. The staff at Hrifunes Guesthouse truly exceeded our expectations, providing us with exceptional last-minute support. When our friends faced a mix-up with their reservations at a nearby guesthouse and had their accommodations canceled just before check-in, we reached out to Hrifunes Guesthouse in a frantic situation. To our relief, they went above and beyond to accommodate our friends within just 30 minutes, saving the day! On top of that, they treated us all to a delicious homemade dinner, creating a memorable dining experience. The warm and inviting atmosphere, coupled with the outstanding hospitality and stunning views, made our stay truly unforgettable. Meals were served family-style. The menu offered a diverse selection of dishes, catering to both vegetarians and meat lovers. It's worth noting that Hrifunes Guesthouse is situated quite off the main road, approximately a 15-minute drive on a gravel road. However, the tranquil and picturesque location only adds to the charm of this hidden gem. In conclusion, we wholeheartedly recommend Hrifunes Guesthouse to anyone seeking a cozy retreat with exceptional service, a welcoming ambiance, and the added bonus of mesmerizing views. Our experience was nothing short of fantastic.

Authenticity & Character
Location
Beautiful views but off the main road
Staff
Cleanliness & Comfort
The Holiday House
Kirkjubaejarklaustur

This hotel messed up our reservations, and instead of July 6th it booked our reservations for June 6th. we did not use this hotel and where disappointed with this mess up

Location
Quite far from the highway
Helgrindur Guesthouse
Grundarfjörður

Describing this place as a hotel is quite a stretch. It is located on the second floor, above a busy road and a bank, with just five rooms. Unfortunately, it lacked any distinctive character or charm. To add to the disappointment, the management misrepresented the room, and despite our efforts to work with them and address the issue, they proved to be highly unaccommodating, and it even left us questioning their honesty. Given our experience, I strongly advise against choosing this accommodation for your stay. There are much better options available that will provide a more pleasant and genuine hospitality experience.

Authenticity & Character
No character whatsoever
Location
Thebtooms are on the second floor of a bank on a busy road . Nothing could be done to improve
Staff
The staff was unacomodating and dishonest
Cleanliness & Comfort
The room was clean and quiet, but we did notice that the bathroom layout was a bit awkward.
Activity Reviews
Reykjavik Food Walk
Iceland

The food tour was delightful, involving visits to several restaurants where we indulged in delicious Icelandic dishes. The explanations provided were informative, and there was an ample amount of food to savor. However, the group turned out to be larger than expected, which made it a bit challenging to hear the guide clearly.

Quality of Experience
Guides, Drivers and Staff
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

This tour was oversold and under-delivered. The promised super jeep was simply two old-fashioned vans, one of which broke down and had to be towed both ways. The tour was overcrowded with 25 people (and not 12-15 as promised), making the tour more cumbersome and slow. However, the tour guide was decent and we somehow got what we expected from him.

Quality of Experience
badly maintained vehicles . Uncomfortable. unsafe
Guides, Drivers and Staff
Transport
The vehicles are of poor quality, inadequately maintained, and outdated.
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

This was another lovely spa experience. Enjoyed the uniqueness of each spa visited.

Quality of Experience
Guides, Drivers and Staff
Transport
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

This was one of the four different baths we visited. Each of them was unique and provided a relaxing experience. Really enjoyed these baths.

Quality of Experience
Guides, Drivers and Staff
Transport
Skaftafell Blue Ice Experience
Skaftafell Blue Ice Experience
Iceland

This experience was fantastic and exceeded expectations. The tour guide was excellent, energetic, and provided informative geological and historical insights. This wasn't just a hike, it was a truly informative experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Fontana Geothermal Baths
Fontana Geothermal Baths
Iceland

This experience was a nice treat after the Rye Bread tour. It was relaxing and fun. Really enjoyed the hot springs.

Quality of Experience
Guides, Drivers and Staff
Transport
Rye Bread tour (Geothermal bakery)
Iceland

This tour was educational and enjoyable. However, it was a bit crowded, which made the experience less personal. Still, the Fontana Geothermal Baths that followed were a great treat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 25, 2023
Hi Ron! Thank you so much for your glowing review! It was an absolute pleasure assisting you throughout the planning process and making sure your trip was nothing short of fantastic. I'm thrilled to hear that the extra suggestions I provided added a unique and off-the-beaten-path dimension to your journey, making it even more enjoyable. I certainly hope they opened up some opportunities for painting and photographing! :-) I apologize for the setbacks with some of the hotel reservations, but... Read more

Hi Ron!

Thank you so much for your glowing review! It was an absolute pleasure assisting you throughout the planning process and making sure your trip was nothing short of fantastic. I'm thrilled to hear that the extra suggestions I provided added a unique and off-the-beaten-path dimension to your journey, making it even more enjoyable. I certainly hope they opened up some opportunities for painting and photographing! :-)

I apologize for the setbacks with some of the hotel reservations, but I'm glad that we were able to sort them out. Your kind words and appreciation mean a lot to the entire team, and rest assured we'll take your specific reviews about hotels very much into account for future reservations.

It warms my heart to know that this trip will be in your memories forever, and I'm honored to have been a part of creating such an incredible experience for you.

All the best to you, John, Mary Rose, Brenda, Craig and Zaurie!
Èric

Gummi is the best!!!!
Iceland | Jul 12 - Jul 20, 2023

R
R M.
Weymouth, MA | Reviewed on Jul 22, 2023
Gummi is the best! He is the person you want to organize your trip to Iceland! He is knowledgeable, resourceful, and has an insider’s view on how to enjoy what is a truly remarkable country. And he has a great sense of humor. But, most importantly, he listened to what I wanted for my second trip —- and delivered. I can’t imagine using anyone else when I plan my next trip. Read more

Gummi is the best! He is the person you want to organize your trip to Iceland! He is knowledgeable, resourceful, and has an insider’s view on how to enjoy what is a truly remarkable country. And he has a great sense of humor. But, most importantly, he listened to what I wanted for my second trip —- and delivered. I can’t imagine using anyone else when I plan my next trip.

Hotel Reviews
Skalatjorn
Selfoss

This was our favorite hotel! The proprietor is warm and friendly, the rooms were Nice and clean. Take the goat tour

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Eastfjords
Fáskrúðsfjörður

Of all the hotels we stayed at in Iceland this was the worst. By far. The rooms have very low ceilings, the beds had dirt and sand in them, and the front desk staff was cold and unhelpful. Avoid this place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jul 24, 2023

Thank you for the amazing review Ray. I'm so glad to know you and Gillian had such a wonderful trip.
I'm sorry to hear about Fosshótel Eastfjords though. I'm surprised because we do a lot of business with Fosshótel (and I have personally stayed in most of them - but not this one) and they have a very good reputation.
Anyway, I see you didn't let that affect your wonderful time in Iceland, and next time we go even more off the beaten path as we already talked about. I've got ideas, so let's stay in touch!
Gummi

Duncan made us feel well taken care of and th...
Iceland | Jul 6 - Jul 15, 2023

carol
carol c.
Centennial, CO | Reviewed on Jul 21, 2023
Duncan made us feel well taken care of and the itinerary was fantastic. I was a little concerned about accommodations but we stayed in nothing but lovely places and the food all over Iceland was delicious. A beautiful country and the self drive option is the way to go! Read more

Duncan made us feel well taken care of and the itinerary was fantastic. I was a little concerned about accommodations but we stayed in nothing but lovely places and the food all over Iceland was delicious. A beautiful country and the self drive option is the way to go!

Hotel Reviews
Storm Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Latrabjarg
Vesturbyggð

Seemed family run and the couple were so lovely! Food good, beds comfy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Húsavík Cape Hotel
Húsavík

My favorite. We had a corner room with bay views, lovely. Gentleman at the front desk was so delightful! A fun touch was the Eurovision exhibit. Not far from the Geoseas for a lovely soak in the evening!

Authenticity & Character
Simple classy decor
Location
Staff
Front desk and a delightful chef!
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur

Very nice accommodation, restaurant dinner was first rate

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 24, 2023

Thanks so much for your positive review Carol, I'm so gald you enjoyed it, particularly after your fall. You have a great attitude and it was a pleasure working you. Looking forward to welcoming you back to Iceland sometime in the future.

Trip driving the Ring Road around Iceland.
Iceland | Jul 7 - Jul 18, 2023

Nels
Nels M.
Shaw, DC | Reviewed on Jul 20, 2023
Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights...
Read more

Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights and endurance that we enjoyed.
The restaurants and also the different foods was something that gave us a great understanding of what Iceland had to offer.
I just have to close by saying Duncan listened to what would work for us and he came through with a home run. We would definitely use KimKim again and ask for Duncan.

Hotel Reviews
Birkilauf Guesthouse
Lake Myvatn

This was a bit different as it was a shared kitchen and living space which was a new experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

It was a satisfactory stay. The hotel staff was accommodating and the check-in process was seamless. The hotel met my expectations for a one-night stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

It was a decent place for me to sleep and eat. The staff was helpful and the check-in process was smooth. The breakfasts were enjoyable and the location was convenient. Overall, it was comfortable and met our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

This was an amazing experience. The tour was well-organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

It was a relaxing activity right after a long flight. I had a good time and slept well after.

Quality of Experience
Guides, Drivers and Staff
Transport
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

The nature baths were calming and enjoyable. The weather was good which made the experience even more enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was a highlight of the trip. The hike was arranged well and we started at the time it was scheduled. The guides were friendly and answered all our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Nels, thanks so much for your great review, it's much appreciated. I'm so glad your trip went well, and the you were able to get a really good taste of Iceland's wonders. I wish you smooth and rewarding travels in the future.

Outstanding Itinerary
Iceland | Jul 7 - Jul 18, 2023

R
Robert K.
Janesville, WI | Reviewed on Jul 20, 2023
We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House. So very glad that we booked with Duncan and Kimkim and would recommend the company to others. Read more

We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House.

So very glad that we booked with Duncan and Kimkim and would recommend the company to others.

Hotel Reviews
Héradsskólinn Historic Guesthouse
Laugarvatn

Worst accommodations on our trip. Restaurant was overwhelmed and food poor. No shower in room, tub only. Made us remove our shoes at the door. Staff was over whelmed and confused.

Authenticity & Character
Too authentic! Like staying in a dormitory. Uncomfortable and in need of update.
Location
Staff
Confused and under staffed
Cleanliness & Comfort
Overcrowded, and noisy
Hótel Kría
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn
Authenticity & Character
Location
Very pastoral and quiet
Staff
Cleanliness & Comfort
Gauksmyri Guesthouse
Gauksmyri
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Valaskjálf
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

A bit tired and in need of update

Authenticity & Character
A bit run down and the dining was poor
Location
Nice views, and enjoyed the golf course
Staff
Very helpful and friendly
Cleanliness & Comfort
Rooms and public places were clean
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Modern and a bit sterile
Location
Easy walking to restaurants and attractions
Staff
All good
Cleanliness & Comfort
Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Terrific experience!! Great staff and guide, very conscientious. A real highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

One of the trip highlights! Very well organized with excellent staff and a super guide.

Quality of Experience
Guides, Drivers and Staff
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Very enjoyable and organized.

Quality of Experience
Guides, Drivers and Staff
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Very informative and an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Blue Lagoon
Iceland

Too crowded and a bit tired.

Quality of Experience
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Robert, thanks so much, I appreciate your positive review, and am really happy things worked out well for you. It's very useful to hear which aspects of your trip were highlights, and it would be equally useful if you could share your experience at the Heradsskolinn Guest House so that we could learn for the future.

We had a great trip to Iceland and would love...
Iceland | Jul 7 - Jul 15, 2023

T
Tiffany H.
Northern Cambria, PA | Reviewed on Jul 18, 2023

We had a great trip to Iceland and would love to come back! Emanuela reached out before and during our trip to make sure everything was going smoothly. Fortunately we didn’t need any assistance but I’m confident it would have been promptly provided if we had needed it. Just FYI, the monster bounce house and zip line are no longer at Perlan in Reykjavik.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Jul 20, 2023

Hi Tiffany,
thank you for taking the time to write this beautiful review of your trip and for the if provided.
Very happy you had a wonderful time with your family and that everything went smoothly.

It has been wonderful to stay in touch with you.

All the best for now and I hope to have you back here again, one day!
Emanuela

This trip was excellent and eric made sure th...
Iceland | Jul 2 - Jul 16, 2023

M
Mary Rose S.
Boston, MA | Reviewed on Jul 17, 2023

This trip was excellent and eric made sure that we were well taken care of - with accommodations and reservations to attractions waiting for us in advance of our trip and suggestions for some off-beat places to see. We had a few hiccups with accommodations, but they were dealt with quickly by the staff and every effort was made to solve the problem. Once you leave the main tourist trail, it is hard to know where to sleep, eat and tour. KimKim's suggestions were much appreciated.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 19, 2023

Hi Mary Rose!

Thank you so much for your review and your kind words! I hope you had an unforgettable time in Iceland (and also an amazing horse retreat with Brenda!). Little hiccups do happen during long and complex trips, but we strive to be there at all times when you're travelling and sort them out quickly for you. I'm delighted to hear you liked the itinerary that we put together with Ron along these last months, and I wish you the very best!

Èric

Midsummer Iceland Hiking in Southwest/ Golden Circle/ Mount Hekla
Iceland | Jul 1 - Jul 9, 2023

Grace
Grace G.
Minneapolis, MN | Reviewed on Jul 16, 2023
A beautiful trip well balanced between planned activities and free exploring. Reykjavic food tour and sites along the drive to Vik including many memorable waterfalls were a highlight. The hiking with Fjallabak trekking was amazing with a great opportunity to check out the backcountry huts in the highlands. Great time of year to visit with all the wildflowers in bloom. Fire and Frost Hotel was a great base for the Golden Circle as it is in a nice small town with hotsprings, but not too... Read more

A beautiful trip well balanced between planned activities and free exploring. Reykjavic food tour and sites along the drive to Vik including many memorable waterfalls were a highlight. The hiking with Fjallabak trekking was amazing with a great opportunity to check out the backcountry huts in the highlands. Great time of year to visit with all the wildflowers in bloom. Fire and Frost Hotel was a great base for the Golden Circle as it is in a nice small town with hotsprings, but not too far from Reykjavic.

Hotel Reviews
CenterHotel Klopp
Reykjavík

Central location with very nice included breakfast (the homemade granola bars were a hit)! Very helpful and responsive front desk staff.

Location
Staff
Frost & Fire Boutique Hotel
Hveragerdi

Great location outside of the bustle of Reykjavic, but close to Golden Circle sites. Hveragerdi was a cute small town and local hot springs/ hot river was a wonderful resource.

Location
Staff
Local specialist: Eva Sigurðardóttir

Francesca and her collegues did a great job! ...
Iceland | Jul 5 - Jul 14, 2023

Traci
Traci B.
Troy, OH | Reviewed on Jul 15, 2023
Francesca and her collegues did a great job! Francesca had so many great sites for us to visit. It was a lot packed in to a 10 day trip, but so worth it. We had great weather the entire time we were there. Sunny but windy at times. I've never seen so many waterfalls in one place! The towering cliffs and mountain views are just unbelievable! My kids loved Selijalandsfoss. They walked behind the waterfall and got soaked, but both said it was worth it! Bruarfoss was absolutely stunning and an... Read more

Francesca and her collegues did a great job! Francesca had so many great sites for us to visit. It was a lot packed in to a 10 day trip, but so worth it. We had great weather the entire time we were there. Sunny but windy at times. I've never seen so many waterfalls in one place! The towering cliffs and mountain views are just unbelievable! My kids loved Selijalandsfoss. They walked behind the waterfall and got soaked, but both said it was worth it! Bruarfoss was absolutely stunning and an easy, short walk from the parking lot. A must stop! My favorite place was the quaint, charming town of Heimaey on the Westman Islands. Especially visiting the puffin colony. We spent just one night there and wish we had more time. The Katla ice cave was spectacular but not for the faint of heart. I felt safe but if you have a fear of heights, it might be tough. Another favorite of ours was Diamond Beach and the Fjallsarlon area. I've never seen so many icebergs! Reykjavik City is a great place to walk around and try local cuisine. We all felt very safe there.
As far as the touristy, Blue Lagoon...we did that right off the plane when we arrived in Iceland. It was a great relaxing experience but later in our trip we did Sky Lagoon on our own and liked it much better. Smaller yet less touristy of a feel and overlooked the ocean, where we could see the erupting Fagradalsfjall volcano in the distance. How lucky were we to be there when the volcano erupted?! Something my kids will always remember. While we weren't prepared for the very long hike to the volcano site and we couldn't secure a helicopter trip, it was still awesome to be there at the time. I had some concerns the days leading up to the eruption, but Francesca assured me we would be safe and provided a website to follow for updates and warnings that may be issued. Overall I can't say enough about the trip. It was a great experience and well planned. Iceland is truly a beautiful place. I hope to return some day to visit the North.

Hotel Reviews
Skuggi Hotel by Keahotels
Reykjavík

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character
Location
Overlooks the glacier.
Staff
Cleanliness & Comfort
Guesthouse Hamar
Vestmannaeyjar

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Skalholt
Selfoss

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hellnafell
Grundarfjordur

Very clean and great views of Kirkjufell Mountain.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

It was very choppy seas. Apparently, the day before was also choppy. We saw no whales and many suffered from sea sickness. I wish the tour company Elding, would have canceled. They most likely knew we wouldn't see whales in those conditions. It was a little disappointing that we went out in such rough conditions for 3 hrs. I understand that there's no guarantee, in any conditions, but this tour should have been canceled and refunded.

Quality of Experience
Guides, Drivers and Staff
The capt was very informative about the whales and ocean.
Katla Ice Cave
Katla Ice Cave
Iceland

Very cool experience. If you are afraid of heights, this might not be for you. While it's not crazy high, two people in our tour had problems and turned back.

Quality of Experience
Guides, Drivers and Staff
Transport
The super jeep that took us out to the cave was a fun experience.
Fly Fishing in Golden Circle
Golden Circle

A great experience! We were new tonfly fishing but got the hang of it pretty quickly. Three out of six people in our group caught fish.

Quality of Experience
Guides, Drivers and Staff
Maria and Freddy were great. Even when we tangled the line for the 100th time!
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Quick lava cave experience and educational. Two sets of spiral staircases to go up and down.

Quality of Experience
Guides, Drivers and Staff
Our guide was very friendly and knowledgeable.
Blue Lagoon
Iceland

Very relaxing after the flight from the US.

Quality of Experience
The Secret Lagoon
The Secret Lagoon
Iceland

We opted to skip this lagoon due to it being very small and crowded.

Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Jul 17, 2023

Thank you so much Traci for your wonderful review!

Overall, I was disappointed. For the amount of money I paid, it was a subpar experience.
Iceland | Jul 2 - Jul 12, 2023

S
Steve H.
Rock Hill, SC | Reviewed on Jul 14, 2023
This was my first experience with kimkim. Overall, I was disappointed. For the amount of money I paid, it was a subpar experience. Feedback on kimkim and Eric: Eric was very responsive and always diligently followed up on my questions and requests. We were hounded for items like shoe size 6+ months ago, but kimkim took their time securing lodging which really bothered me. Then I had to look at Google reviews on the lodging because the first one I looked at got 1.5 stars and had the... Read more

This was my first experience with kimkim. Overall, I was disappointed. For the amount of money I paid, it was a subpar experience.

Feedback on kimkim and Eric: Eric was very responsive and always diligently followed up on my questions and requests. We were hounded for items like shoe size 6+ months ago, but kimkim took their time securing lodging which really bothered me. Then I had to look at Google reviews on the lodging because the first one I looked at got 1.5 stars and had the worst google reviews I've ever seen; Kimkim changed the lodging, but I shouldn't have to double-check everything kimkim is doing. But I felt I had to check everything. I had to ask for check-in information and didn't get it for one property. One property owner asked me to contact kimkim because they didn't get paid. It just took much of my time for the amount of money I paid kimkim. I decided to pay the premium and go with kimkim because I did not have the time with my intense job. But it really didn't work out like I expected.

Feedback on rental car: Van did not have air conditioning; it has a ton of glass and was scorching hot inside the vehicle at times. Very uncomfortable for 10 days. In addition, windshield wipers were extremely bad. Could not see in the rain due to poor windshield wipers. Otherwise, right sized vehicle for family of five

Feedback on activities:
Carla at Silfra Snorkeling was AMAZING; highly recommend this activity
Puffin and Volcano tour by Ebbi on Westman Island -- HIGHLY, HIGHLY recommend; Ebbi was awesome; whole family loved this
Had very good guides (Hannah and Joku) at glacier hike
Had a great guide at glacier kayaking
Vok Baths is INCREDIBLE (we booked this on our own) -- it was by far the best bath
Myvatn Bath had a significant sulfur smell -- okay, would skip in hindsight
GeoSea -- very nice bath, 2nd favorite after Vok
Secret Lagoon -- booked on our own -- it was nice especially as part of Golden Circle activities
Lava Show in Vik -- booked on our own -- Amazing! Highly recommended

Feedback on lodging:
-- Borealis Hotel -- very rustic, bare bones -- staff and breakfast were great -- not bad for first night
-- Hotel South Coast -- nice hotel but two of the three rooms had bad smell -- breakfast was good
-- Pier Apartments -- best property we stayed in; HIGHLY recommend
-- Fosshotel Glacier -- very nice property and breakfast
-- Hotel Framtid -- we were in two very separate buildings where you had to drive between buildings -- accommodations and breakfast were fine but odd on how apart we were spaced
-- Lonsleira Apartments -- very nice cottage; had to contact the owner directly to get check-in (kimkim did not provide); owner shared they had not been paid and asked me to contact kimkim -- great location and property
-- Dimmuborgir -- spend two nights here; we were originally booked somewhere else that canceled last minute (after I asked kimkim for confirmations...) -- it was VERY RUSTIC, only one bathroom for the five of us and the unit was in slight disrepair (toilet seat would shift off the toilet, multiple lights didn't work, some lose tiles, etc -- breakfast and staff were nice -- breakfast area had very scenic overlook -- ** This was the only location we spent two nights; it felt like kimkim booked us at a lot lower quality location than our original booking -- Disappointed for our two-night stay
-- Lauggarbakki Guesthouse -- HIGHLY, HIGHLY recommend -- terrific property and owner
-- Exeter Hotel -- nice property, great location, helpful staff

For the amount of money I paid kimkim, I expected a hassle-free and worry-free experience. I realize items like the last-minute Askja cancelation is outside of kimkim's control. However, I was put in a much lower quality accommodation that was not in great repair, and had to share one bathroom for all five of us for two days. A van without air conditioning. Having to double-check and follow up on planning. This is the most I ever paid for a trip like this and do not feel like I got what I paid for.

Activity Reviews
GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

Very nice experience; amazing views; not overcrowded -- we really enjoyed this bath. It was our #2 favorite bath out of five (Vok was our favorite).

Quality of Experience
Guides, Drivers and Staff
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Myvatn has a strong sulfur smell. They are older baths and have quite a crowd. It was our least enjoyable bath out of five we visited during our Iceland trip.

Quality of Experience
Guides, Drivers and Staff
Jokulsarlon Glacier Lagoon Kayaking Tour
Jokulsarlon Glacier Lagoon Kayaking Tour
Iceland

If you are capable of kayaking, I highly recommend kayaking rather than the motorized boats. You reduce your impact on the planet. More importantly, it is a more serene and enjoyable way to spend time amongst the icebergs.

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland
Quality of Experience
Guides, Drivers and Staff
Puffin and Volcano Tour
Puffin and Volcano Tour
Westman Islands

Ebbi has lived his whole life on Westman Island and has amazing passion for this tour. He shared a ton about life on the island, history, and made this an amazing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling
Silfra Snorkeling
Iceland

Carla was amazing. The water is clear (and cold). This exceeded our expectations. Being able to see where the tectontic plates come together is amazing.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 21, 2023
Hello Steve! First and foremost, we apologize for the disappointment you experienced during your first kimkim trip. However, we would like to clarify that your trip was booked during an exceptionally busy period when hotel availability was already limited. Despite the challenges, we made every effort to find suitable accommodations that met your requirements while maintaining our high standards. Regarding the hotel with a 1.5-star rating, we want to emphasize that we do not work with... Read more

Hello Steve!

First and foremost, we apologize for the disappointment you experienced during your first kimkim trip.

However, we would like to clarify that your trip was booked during an exceptionally busy period when hotel availability was already limited. Despite the challenges, we made every effort to find suitable accommodations that met your requirements while maintaining our high standards.

Regarding the hotel with a 1.5-star rating, we want to emphasize that we do not work with accommodations below a 4 out of 5 rating. It's important to note that the hotel in question actually has a Google rating of 3.8 stars, which was primarily influenced by a series of recent unfavorable reviews. Nonetheless, as soon as we were made aware of your concerns, we promptly replaced the booking with another hotel that met our quality standards, and which you agreed was up to yours too.

Additionally, we regret the unforeseen accommodation cancellation that occurred less than two weeks before your arrival. This was indeed completely beyond our control. Despite the nearly non-existent availability at that time, we worked to secure alternative accommodation in the area, ensuring minimal disruption to your itinerary. We apologize for any inconvenience this may have caused.

Your feedback is invaluable to us, and we take your concerns seriously. We are committed to continuously improving our services to provide a seamless and comfortable experience for our travelers.

Thank you for sharing your thoughts with us.

All the best,
Èric

Amazing trip and experience with kimkim
Iceland | Jul 8 - Jul 13, 2023

D
Daniel K.
Newton, MA | Reviewed on Jul 14, 2023
We could not recommend Iceland and working with kimkim highly enough. The country is shockingly gorgeous and fun/energizing to visit. There is so much one can do and we were so grateful to have Eric, our specialist, arrange our trip. Eric was fantastic to work with. He made a perfect itinerary, helping us see the highlights and find off the beaten path gems. In addition to the must see spots that most people visiting the country seem to go to in the South, which Eric had on our itinerary, our... Read more

We could not recommend Iceland and working with kimkim highly enough. The country is shockingly gorgeous and fun/energizing to visit. There is so much one can do and we were so grateful to have Eric, our specialist, arrange our trip. Eric was fantastic to work with. He made a perfect itinerary, helping us see the highlights and find off the beaten path gems. In addition to the must see spots that most people visiting the country seem to go to in the South, which Eric had on our itinerary, our favorite places that Eric recommended as good options were the Reykjadalur Valley hike to the hot river and the Hjorleifshofdi Cape & Cave hike - they were both just mind blowing and wonderful. If you are looking for good hikes with not a lot of people to see the wonders of nature, do these!

The hotel accommodations were excellent - very comfortable and in gorgeous places. And Eric recommended great eating options. Outside of Reykjavik, you definitely want to call ahead to restaurants to make reservations, which thankfully Eric warned us about.

Lastly, Eric was so responsive to our desires for the trip in planning and being available during it with additional recommendations when we reached out. We will definitely use kimkim again for future trips and highly recommend them.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Aug 05, 2023

Daniel, thank you so much for your kind words! It was an absolute pleasure working with you on creating your ideal trip and I'm delighted to hear you had such an amazing time in Iceland. I wish you the very best!

Iceland elopement 2023
Iceland | Jul 3 - Jul 10, 2023

Bob
Bob M.
Seattle, WA | Reviewed on Jul 13, 2023
We had a fantastic trip to Iceland, tailored to the specific needs of our six person family, which included 4 active 20-something men and their parents. Our guide Gummi even helped plan our small wedding on a beautiful black pebble beach. He found us a wonderful house on the sea, near the wedding site, and helped plan several activities afterward, including a glacier hike, iceberg lagoon cruise, and many other interesting and unique activities. There’s no way we could have such a great trip... Read more

We had a fantastic trip to Iceland, tailored to the specific needs of our six person family, which included 4 active 20-something men and their parents. Our guide Gummi even helped plan our small wedding on a beautiful black pebble beach. He found us a wonderful house on the sea, near the wedding site, and helped plan several activities afterward, including a glacier hike, iceberg lagoon cruise, and many other interesting and unique activities. There’s no way we could have such a great trip without his expertise and advice. And when the inevitable minor hiccups arose, he was always quick to respond and set things right. Five stars all the way around!!!

Hotel Review
Marbakki
Búðir

Fantastic location by the seaside with super comfortable accommodation and well-equipped kitchen. The hot tub and deck overlooking the water were wonderful bonuses.

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jul 15, 2023

Thank you so much for the kind words Bob. I am so happy the trip was such a success because I know it meant a lot to you. Siggi told me the ceremony was absolutely beautiful, and I salute you for standing your ground when the tide started coming in haha, it's just nature's gentle kiss isn't it? Good thing though the ceremony wasn't too long before it got you up to that waist haha
Skál for Sarah and you! I'm honored to have had the privilege to be a small part of this. Next time you come over, drinks are on me!

Great experience with Elisa and Kimkim for our Iceland trip
Iceland | Jul 3 - Jul 9, 2023

Amit
Amit J.
Long Branch, NJ | Reviewed on Jul 13, 2023
It was our first time to Iceland. It’s quite daunting to figure out what you’d be interesting in seeing and what all activities you’d like to do along with optimal route and hotel selection/booking. Luckily we had Elisa, our guide/booking agent who is also a native of Iceland. She was very helpful in understanding our needs, suggesting an itenary and extra activities. After some back and forth we booked the trip with her.
Trip went mostly flawless. We had an issue with a hotel booking on...
Read more

It was our first time to Iceland. It’s quite daunting to figure out what you’d be interesting in seeing and what all activities you’d like to do along with optimal route and hotel selection/booking. Luckily we had Elisa, our guide/booking agent who is also a native of Iceland. She was very helpful in understanding our needs, suggesting an itenary and extra activities. After some back and forth we booked the trip with her.
Trip went mostly flawless. We had an issue with a hotel booking on one of the days where a new management of the hotel pretended to not find our reservation. I texted Elisa and she went above and beyond her normal duty and booked a new hotel for us within minutes. Imagine if you had to do all this in another country by yourself.

I’d whole heartedly recommend Elisa, if you are looking for a trip to Iceland. She takes care of her clients and takes the stressful planning part out, so that clients can focus on enjoying their vacation.

Hotel Review
Legendary Hotel Hella
Hella

Bad hotel/bad management.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elisa Guðlaug Snæland Bjarkardóttir
Elisa Guðlaug Snæland
Elisa Guðlaug Snæland Bjarkardóttir
Local specialist in Iceland southern region | Replied on Jul 13, 2023

Thank you for a lovely review Amit. It was my pleasure to help you and your family plan this amazing trip to Iceland. Hope to see you again someday :)

Thank you Silvia for the amazing trip itinera...
Iceland | Jun 25 - Jul 5, 2023

D
Diane B.
Canada | Reviewed on Jul 10, 2023
Thank you Silvia for the amazing trip itinerary and help along the way. I was able to enjoy my Iceland the way I saw it 20 years ago. Unfortunately with technology evolution, we didn't get to cross rivers as bridges were built along the way. We didn't get the trill of crossing the rivers but it made it a safer travel. We thank you for all the nice recommandations. Hotel and restaurants were to our satisfaction. Hotel 360 was amazing as well as Hrifunes Nature Park, Silica and... Read more

Thank you Silvia for the amazing trip itinerary and help along the way.

I was able to enjoy my Iceland the way I saw it 20 years ago. Unfortunately with technology evolution, we didn't get to cross rivers as bridges were built along the way. We didn't get the trill of crossing the rivers but it made it a safer travel.

We thank you for all the nice recommandations. Hotel and restaurants were to our satisfaction. Hotel 360 was amazing as well as Hrifunes Nature Park, Silica and Kerlingarfjoll Mountain Resort. Actually Kerlingarfjoll was my highlight. The suggested Hike was my best ever.

We were able to enjoy the beauty that Iceland nature had to offer. The falls, the volcanos, the glaciers, the geysers, hot mud, the iceberg and the ride was very different than what we are use to as well as beautiful as nature can get.

We have numerous photos and great memories to share.

Thank you again for your presence along the way. It was reassuring to know that you were there and easy to reach if needed.

Please keep safe
Diane xx

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Jul 11, 2023

Thank you, Diane!

We're thrilled to hear that you all were able to enjoy the beauty that Iceland has to offer😍 We loved helping you plan your highland adventures, and we hope our paths will cross again!

Best wishes,
Silvia, Halldór & the Unforgettable Nordic team

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