Kimkim Trip Reviews for Italy

4.8
Based on 998 ratings
Read 998 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Trip of a Lifetime!
Italy | Mar 3 - Mar 10, 2023

Andrea
Andrea Z.
South Houston, TX | Reviewed on Apr 03, 2023
I cannot express how wonderful our trip to Italy was. We stayed in a small region since we only had 8 days - Sorrento/Almafi Coast, Rome, Abruzzo region. Francesca was a pleasure to work with - she took all of our desires and turned them into one in a lifetime experiences! Everything was planned with the most thoughtful details - from private transfers, private tours, private cooking class, and even a last minute private mountain picnic. We are so grateful and so happy we trusted Francesca... Read more

I cannot express how wonderful our trip to Italy was. We stayed in a small region since we only had 8 days - Sorrento/Almafi Coast, Rome, Abruzzo region. Francesca was a pleasure to work with - she took all of our desires and turned them into one in a lifetime experiences! Everything was planned with the most thoughtful details - from private transfers, private tours, private cooking class, and even a last minute private mountain picnic. We are so grateful and so happy we trusted Francesca with our trip!

Activity Reviews
CAMPANIA: AMALFI COAST SCENIC TOUR WITH PRIVATE DRIVER
CAMPANIA: AMALFI COAST SCENIC TOUR WITH PRIVATE DRIVER
Sorrento

Our driver, Giuseppe, was wonderful. He knew the right places to stop and have us plenty of time to explore. Such an incredibly beautiful area!

Quality of Experience
Food
Trattoria dei Carni
Guides, Drivers and Staff
Transport
Cooking class experience
Cooking class experience
Sorrento

Incredible! The home/b&b was exquisite… lovely outdoor kitchen and views! Chef was very knowledgeable and so much fun. This was the best experience I’ve ever had on a trip and would highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
SORRENTO-POMPEII-ROMA: PRIVATE TRANSFER TO ROMA; POMPEII 2-HOUR TOUR WITH A PRIVATE GUIDE
SORRENTO-POMPEII-ROMA: PRIVATE TRANSFER TO ROMA; POMPEII 2-HOUR TOUR WITH A PRIVATE GUIDE
Italy

Our private guide was very knowledgeable and informative. This was definitely a highlight - I didn’t know much about Pompeii.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Francesca Cichella
Francesca
Francesca Cichella
Local specialist in Abruzzo, Italy | Replied on Apr 06, 2023

Dear Andrea & Reid,
It has been such a great pleasure to organize your Italian getaway, and even a greater pleasure to know it has been a lifetime memory!
Thank you for sharing your review and your wonderful photos!

Ciao from Italy!
A presto!

Francesca

Fantastico!
Italy | Mar 11 - Mar 18, 2023

Hikaru
Hikaru P.
Hastings, MN | Reviewed on Mar 19, 2023
This was our first time using a service like kimkim, and we are very glad we did!! Without their service, we wouldn't have been able to do all the things we wanted to do during our trip. We're also glad we were chauffeured by professional drivers in streets of Italy. Eleni and her local counterpart were extremely responsive to our questions and requests. All the drivers and guides showed up almost precisely 10 minutes before our agreed times. A huge shoutout to all the guides, who were... Read more

This was our first time using a service like kimkim, and we are very glad we did!! Without their service, we wouldn't have been able to do all the things we wanted to do during our trip. We're also glad we were chauffeured by professional drivers in streets of Italy. Eleni and her local counterpart were extremely responsive to our questions and requests. All the drivers and guides showed up almost precisely 10 minutes before our agreed times. A huge shoutout to all the guides, who were extremely professional and added so much to our trip--in particular, we truly enjoyed our time with Antonella in Firenze, Giuseppe in Sorrento/Amalfi Coast, and Sabrina in Rome!

Hotel Reviews
Hotel Alessandra
Florence

We had a family room with beds for 4. Worked out great. Tucked in a street near Ponte Vecchio with small artisan shops. Delightful!

Authenticity & Character
The owner and his staff were delightful hosts.
Location
Close to Ponte Vecchio. Small shops and restaurants.
Staff
Cleanliness & Comfort
The best shower during our entire trip.
Maison la Minervetta Sorrento
Sorrento

Truly a splurge! The views from our rooms were breathtaking. Unique and original decor. Lovely breakfast spread.

Authenticity & Character
Location
The view, the view, the view!
Staff
The front desk staff were professional and welcoming. We didn't feel particularly welcomed in our interactions during the breakfast, but it could have been due to the language barrier. It took time for our coffee orders to arrive and they were variable in quality.
Cleanliness & Comfort
Splendor Suite Rome
Rome

This hotel was a bit disappointing because all other hotels during our trip to Italy were wonderful. It felt like an airbnb as opposed to a hotel--self check-in outside regular business hours. We were traveling with our two teenage sons. We found out we didn't need a second room, because there was a sofa bed in the family suite that they could have used, which was not clear from their website or when we were presented with the proposal. More to our frustration, we were woken up a few times during the night because of the hallway noise. Our room (106A) was adjacent to 106B, from which we could hear everything, and the occupants in 106B were unpleasantly loud late at night. Since there was no one at the front desk in the evening, we could not ask for timely intervention. Perhaps, they should have given 106B as our second room to avoid this. At least one time, the noise source seemed to be the staff; in the morning, there were bags of laundry right outside our door.

Authenticity & Character
Location
Staff
The staff didn't come across as if they were interested in making the guests feel welcomed.
Cleanliness & Comfort
Activity Reviews
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

Antonella, our guide, was fantastic. She laid out the basics of the city's history first, which made the other explanations logically hold together. Her love of her city made it all the more special.

Quality of Experience
Guides, Drivers and Staff
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

The Pompeii tour was fascinating--thank you, Natalia! There is travel distance between Pompeii, Mount Vesuvius, and the lunch site, so we were glad we had the entire day arranged and coordinated. The view of Bay of Naples from Mount Vesuvius is very worth it!!

Quality of Experience
Food
The restaurant/winery seemed all catered to the tour groups.
Guides, Drivers and Staff
Grazie, Natalia and Fabio!
Transport
Private Amalfi Coast Driving Tour
Private Amalfi Coast Driving Tour
Italy

The highlight of the driving tour was the stop for us to hike the Path of Gods trail. It was fantastico!! Because we fit the hike in, things got quite late in the day, and by the time we got to Ravello, everything was closed. The weather was gorgeous during our hike and by the time we were leaving Positano, it started to rain and the visibility fell. We're so grateful that Giuseppe drove us safely throughout our tour, because the road is curvy to say the least. He was also extremely knowledgeable about farming in the region, which we appreciated.

Quality of Experience
Guides, Drivers and Staff
We were lucky to have Giuseppe in charge of us! So professional, knowledgeable, and pleasant. Thank you for everything!!
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Wow, the inside of Colosseum was facinating beyond our imagination. There was so much to learn about Roman Forum, too. We feel so lucky to have done this tour with Sabrina. Her explanation painted vividly how the lives in Colosseum and the Forum might have been.

Quality of Experience
Guides, Drivers and Staff
Sabrina with LivTours was fantastic!!
Vatican Guided Tour
Vatican Guided Tour
Rome

With so many visitors and so many things to see, it was a very full three-hour tour. We gained much knowledge about Vatican and the artwork that adorns their buildings.

Quality of Experience
Guides, Drivers and Staff
Giovanna with LivTours was extremely knowledgeable!
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Mar 20, 2023
Dear Hikaru and family! Thank you very much for your positive feedback. Me and our team truly appreciate your detailed feedback, as it helps us become better, and minimize hiccups during the trips we plan and operate. I took a very good note of your enthusiastic feedback for our selected guides and drivers in each place and your comments about the hotels. On a separate note, I am really sorry that Splendor Suite did not come up to the standards we want to apply for all our travelers; my... Read more

Dear Hikaru and family!

Thank you very much for your positive feedback. Me and our team truly appreciate your detailed feedback, as it helps us become better, and minimize hiccups during the trips we plan and operate. I took a very good note of your enthusiastic feedback for our selected guides and drivers in each place and your comments about the hotels.

On a separate note, I am really sorry that Splendor Suite did not come up to the standards we want to apply for all our travelers; my attempt to allocate the budget in the smartest way possible and balance the cost of accommodations versus experiences/ tours and activities has an impact on my decisions, and I assume that after the majestic Maison La Minervetta, Splendor Suite Roma might have seemed even more basic.

I truly hope I can plan again a trip for you and your family in Italy or Greece, where I also specialize in and I wish you safe travels!

This trip overall was definitely one of the best
Italy | Oct 22 - Nov 1, 2022

JACQUELINE
JACQUELINE O.
Dwight, IL | Reviewed on Mar 15, 2023
This trip overall was definitely one of the best trips I've ever had. Europe was a whole vibe.
Pros:
Got to visit a lot of locations in a short amount of time. the activities Harris planned were good. I wished he had also included the museum in Florence as well. but the activities in Athens, and Santorini where really enjoyable. I loved it. Harris was also very responsive to my requests during the trip and made changes to the hotel when I wasn't happy. the activities in Greece were the...
Read more

This trip overall was definitely one of the best trips I've ever had. Europe was a whole vibe.
Pros:
Got to visit a lot of locations in a short amount of time. the activities Harris planned were good. I wished he had also included the museum in Florence as well. but the activities in Athens, and Santorini where really enjoyable. I loved it. Harris was also very responsive to my requests during the trip and made changes to the hotel when I wasn't happy. the activities in Greece were the best. I truly feel I got a good dosage of what Santorini and Athens have to offer.

COns: We had a cooking class in Florence, although it was nice it took up our whole day, considering we were only in Florence for 2 days, I would not have recommended this activity. The hotels were in really good locations but the Athens hotel room was incredibly tiny. It was soo tiny there was no bathroom. just a shower, toilet and sink but they were in the room, instead of separate room. I didn't like this at all, but the pro here is Harris was able to get me an upgrade in Santorini to make up for this.

Using Kimkim, made my trip so much easier and stress-free as all transportation and schedule were already planned out so it took off that stress of having to plan things out,

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Mar 15, 2023

Dear Jacqueline,

Thank you very much for your kind words and for taking time to write this review! Me and the rest of the team are very happy that you enjoyed your trip and had great time in our country. Also I would like to thank you for your honest feedback as it is very helpful for me and my team to get better and better day by day. Of course I will be more than happy to organize your next trip either to Italy or Greece.

I wish you safe travels!

Best regards,
Harris

Review of Four days in Naples Feb 6 - Feb 9, ...
Italy | Feb 6 - Feb 9, 2023

L
Linda L.
Tinton Falls, NJ | Reviewed on Feb 28, 2023
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais
Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport.
At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then
our host explained the breakfast service and showed us around our room.
Our accomodations were much more than the average...
Read more

Review of Four days in Naples Feb 6 - Feb 9, 2023

Feb 6, 2023: Arrival at our hotel Rinucci Relais
Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport.

At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then
our host explained the breakfast service and showed us around our room.
Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler.
On host also helped us to book restaurants and her suggestions were excellent.
Our breakfasts were spectacular, well prepared, generous, and delicious.
We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again.

Naples and Pompeii 7 February

Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city.
In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed.

Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day.

8 February: Tour of the Amalfi Coast with Ciro
Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast.
We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast.
9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Hotel Review
Rinuccini Relais Hotel
Naples

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Authenticity & Character
Location
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home. Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.
Activity Reviews
Positano, Amalfi and Ravello from Naples - Private Driver
Positano, Amalfi and Ravello from Naples - Private Driver
Naples

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Quality of Experience
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.
Guides, Drivers and Staff
Transport
Guided Tour of Naples and Excursion to Pompeii
Guided Tour of Naples and Excursion to Pompeii
Naples

Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.

Quality of Experience
Review of Four days in Naples Feb 6 - Feb 9, 2023 Feb 6, 2023: Arrival at our hotel Rinucci Relais Our driver at the Naples Airport was on time and patiently waited for us to do the paperwork for my husband’s lost suitcase that had been left behind at Rome airport. At the Rinucci Relais, we were warmly greeted and offered typical Naeopolitian pastries; then our host explained the breakfast service and showed us around our room. Our accomodations were much more than the average hotel suite. Our “apartment” was spacious with a sitting area and and table and chairs if we wished to breakfast in our room. The bathroom and shower were spacious and modern. There was also a kitchen with a small stove and boiler. On host also helped us to book restaurants and her suggestions were excellent. Our breakfasts were spectacular, well prepared, generous, and delicious. We were very pleased with our stay at the Rinucci Relai and would definately book the Rinucci Relais if we were to visit Naples again. Naples and Pompeii 7 February Our guide, Iulia, arrived at the appointed at our hotel and we discussed our plans for the day. We drove to the center of “Old town Naples” and Iulia explained the important architectural elemtent of the streets and important churches, monumnets, Roman ruins, ancient structures. To help us to get a sense of the city, Iulia recounted many myths and stories about what we were seeing. We stopped for coffee and delicious Nepolitian pastries. We enjoyed wandering the crazy streets of Naples and learning about the culinary delights of the city. In the afternoon we drove to Pompeii. As we walked through the small museum and the ruins of the site, Iulia’s explanations, historical details, and humorous stories about Pompeii were detailed, interesting and engaging. I especially appreciated learning about the frescos/wall painting in the various structures that we viewed. Iulia was an excellent guide; she made our visit to Pompeii a fun learning experience. Her sense of humor and extensive knowledge made for an excellent day. 8 February: Tour of the Amalfi Coast with Ciro Our driver, Ciro, met us at the appointed time to begin our exploration of the Amalfi coast. We discussed our itinerary for the day. Since our visit was in winter and many places on the Amalfi coast would be closed, Ciro suggested that we make adapt our original plan. We very much appreciated this. Our Naples guide had also made us aware of quietness of the coast during the winter season. The coast scenery was beautiful. As Ciro drove along the coast, he added details about the coast and Naples. His commentary was interesting, informed, and added to the landscape that we were viewing. We stopped in Amalfi for an hour to wanders, and of course, indulge in coffee and Neopoltian pastries. We also made several view-point stops. Our route took us to Sorrento where we originally planeed to stop for lunch. After realizing that the best restaurants would be closed, Ciro suggested that on our return that we could stop in the shadow of Vesuius at a winery for a wine tasting of local wines and lunch. We liked this suggestion and enjoyed the wine tasing and a delicious lunch. On our return to our hotel in Naples, we stopped for a coffee. This was the perfect end to a wonderful day. Ciro was an excellent driver and provided us with a lovely tour of the coast. 9 February: Our driver picked us up at Rinucci Relais and drove us to the airport for our flight home.
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Mar 04, 2023

Dear Linda, thank you so much for sharing your detailed review!

We are very happy to know that everything went as smooth as planned and you enjoyed traveling with us.

I wish you and your husband all the best!

We had a wonderful, memorable trip to Sicily
Italy | Jan 23 - Feb 3, 2023

James
James R.
Hendersonville, NC | Reviewed on Feb 11, 2023
All of our guides were wonderful. We were impressed with how knowledgeable all the guides were. Marilu told us so much about the history of Sicily and took us on an interesting and varied walk around the old town of Palermo. And then met us again the next day to explain the incredible cathedral of Montreale. Claudio took us through the Valley of the Temples and explained each temple and the history of the Greeks and Romans in Agrigento. In Catania, Margherita was delayed due to unforeseen... Read more

All of our guides were wonderful. We were impressed with how knowledgeable all the guides were. Marilu told us so much about the history of Sicily and took us on an interesting and varied walk around the old town of Palermo. And then met us again the next day to explain the incredible cathedral of Montreale. Claudio took us through the Valley of the Temples and explained each temple and the history of the Greeks and Romans in Agrigento. In Catania, Margherita was delayed due to unforeseen traffic conditions so she sent her friend, Angela to meet us at our hotel at the specified time. Angela was great. She took us to the Bellini Gardens and told us about their history. Then we met up with Margherita who condensed a lot of history into the next 3 hours while walking around Catania. We saw cathedrals, gardens, the market, streets of the old town and even stopped for coffee at a historic coffee shop.

All of our drivers showed up when they were expected and got us to the next location on time. Each of them made sure we met up with our host contact or the hotel where we were staying.

Our tour of the Amalfi coast with Antonio was amazing. He stopped several times for us to get pictures and took some of us as well. Lunch at Le Bonta del Capo was amazing! Picking lemons with the chef, making the limoncello, the wonderful meal and the limoncello at the end were among the most memorable experiences of our travels.

We couldn't have asked for more.

Hotel Review
Hedoné Design Experience B&B
Agrigento

Barbara met us on the street and directed us to the B&B which was hard to find. She gave us information about the town and offered to drive us to the Valley of the Temples the next morning for our early tour. She served us breakfast each morning with wonderful Italian pastries, jams, and spreads. She was more than gracious. The room had a view of the valley of the temples below and the sea in the distance. We would have enjoyed the balcony if it had been warmer, but we chose to travel in the winter.

Authenticity & Character
I don't know how to answer this question.
Location
Staff
Barbara was absolutely wonderful.
Cleanliness & Comfort
Air from the heater blew directly on the bed when it was on. I solved this problem by hanging the decorative bed cover over the top bar above the bed. I would have appreciated a light blanket as the duvet is too much for me. I have this problem in all hotels that use duvets.
Activity Reviews
Palermo Private Walking Tour
Palermo Private Walking Tour
Palermo
Valley of the Temples Tour
Valley of the Temples Tour
Palermo
Catania Tour - City Highlights Walk
Catania Tour - City Highlights Walk
Italy
Catania: Food & Folklore
Catania: Food & Folklore
Catania
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Feb 13, 2023

Dear James,
Thank you so much for taking the time to write this detailed review!
We put customer experience and satisfaction as our priority, and we're thrilled to know that everything went great and you enjoyed all the tours we planned for you and your wife.

I wish you and Cecelia all the best :)
Ciao!

2022 Honeymoon in Italy!
Italy | Sep 27 - Oct 11, 2022

Dmitry
Dmitry W.
Middleton, WI | Reviewed on Jan 21, 2023
Worked with KimKim and specifically Cecilia at a local Italian travel agency to plan our honeymoon to Italy in Fall of 2022. It was a breeze to plan, and Cecilia made sure to work in all our requests while still helping us find experiences with best local guides for things we were not sure about. Can't beat the ease, safety, value, and guaranteed high quality experience that kimkim ensures your vacation will be. This was our 3rd trip in different parts of the world that we booked through them... Read more

Worked with KimKim and specifically Cecilia at a local Italian travel agency to plan our honeymoon to Italy in Fall of 2022. It was a breeze to plan, and Cecilia made sure to work in all our requests while still helping us find experiences with best local guides for things we were not sure about. Can't beat the ease, safety, value, and guaranteed high quality experience that kimkim ensures your vacation will be. This was our 3rd trip in different parts of the world that we booked through them and we will definitely be back!

Activity Reviews
Pizza and gelato making class
Pizza and gelato making class
Florence
Quality of Experience
Guides, Drivers and Staff
Best of Venice guided walking tour with gondola ride
Best of Venice guided walking tour with gondola ride
Italy
Quality of Experience
Guides, Drivers and Staff
SMALL GROUP TUSCANY WINE AND OLIVE OIL TOUR
SMALL GROUP TUSCANY WINE AND OLIVE OIL TOUR
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour with the Accademia Gallery
Walking tour with the Accademia Gallery
Florence
Quality of Experience
Guides, Drivers and Staff
SEMI PRIVATE - FLORENCE: PISA, SIENA, SAN GIMIGNANO, CHIANTI TOUR
SEMI PRIVATE - FLORENCE: PISA, SIENA, SAN GIMIGNANO, CHIANTI TOUR
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Capri Day Trip from Sorrento
Capri Day Trip from Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Murano, Burano and Torcello Excursion
Murano, Burano and Torcello Excursion
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
 COOKING CLASS IN ROME
COOKING CLASS IN ROME
Rome
Quality of Experience
Guides, Drivers and Staff
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome
Quality of Experience
Guides, Drivers and Staff
Amalfi Coast experience from Sorrento
Amalfi Coast experience from Sorrento
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
PRIVATE VISIT TO THE SORRENTINE HILLS AND A FARM WITH LOCAL TASTINGS
PRIVATE VISIT TO THE SORRENTINE HILLS AND A FARM WITH LOCAL TASTINGS
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cecilia Ventura
Cecilia
Cecilia Ventura
Local specialist in Rome | Replied on Feb 14, 2023

Hi Dmitry!
Thank you for all your words. This is the best part of my job <3

A big hug :)

Cecilia

A well planned and thoroughly enjoyable trip to Italy
Italy | Oct 17 - Oct 25, 2022

A
Andrea C.
Boston, MA | Reviewed on Jan 13, 2023
This review is long overdue for our 10 day trip to Italy in October 2022. We had never used kimkim before, nor do we typically use travel agents , but we decided to give it a try and we are so glad we did! Our trip covered Tuscany and Cinque Terre, and we flew in and out of Rome. Maria Grazia was a delight to work with. She came up with an organized itinerary, and was receptive and accommodating to my modifications. She revised it three times, and we also had a zoom call during the planning... Read more

This review is long overdue for our 10 day trip to Italy in October 2022. We had never used kimkim before, nor do we typically use travel agents , but we decided to give it a try and we are so glad we did! Our trip covered Tuscany and Cinque Terre, and we flew in and out of Rome. Maria Grazia was a delight to work with. She came up with an organized itinerary, and was receptive and accommodating to my modifications. She revised it three times, and we also had a zoom call during the planning process. The hotels she chose were perfect - very boutique like, but not budget breaking. We stayed in hotels in Siena, San Gimignano, Monterosso and Rome. And the transportation from place to place was seamless - we had drivers, we rented a car for a portion, and we took the trains. Everything went smoothly. One of the highlights she organized for us was a private walking food tour of Siena and that was a treat. Our tour guide Anna was knowledgeable, fun and knew the authentic places to go. It was a well spent four hours.

I highly recommend kimkim, and in fact, we are working with them again for a trip to Croatia and I have referred the company to many friends.

Activity Review
“Taste Siena” Food Tour
“Taste Siena” Food Tour
Siena

Our guide Anna was just delightful. It was a relaxing and fun four hours. She really knows Siena and also had lots of recommendations for other places to take a day trip to in the area as well as shopping and restaurant tips. Her English was excellent and we just thoroughly enjoyed her knowledge of the city, its history and its food.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jan 13, 2023

Dear Andrea,
We always enjoy hearing what our customers have to say and I'd like to thank you for your kind words. We really appreciate you taking the time out to share your experience with us.

We work hard to meet expectations like yours, and we’re happy to know that we hit the mark!

I wish you and your family all the best.

Warm regards,

Maria Grazia

Trip of a Lifetime
Italy | Dec 22 - Dec 30, 2022

L
Lauren C.
Dallas, TX | Reviewed on Jan 09, 2023
We are so glad we made our trip arrangements through kimkim! While we had some ideas about where to go and what to do while in Italy, we had no idea where to begin. Chiara from Storywalker filled in all the details - and it worked out beautifully! The hotels were lovely, the drivers who got us to and from our planes, trains and hotels were always courteous and on time and the tours could not have been better. (Many thanks to Luciana who guided us through the Vatican, Suzanna through the... Read more

We are so glad we made our trip arrangements through kimkim! While we had some ideas about where to go and what to do while in Italy, we had no idea where to begin. Chiara from Storywalker filled in all the details - and it worked out beautifully! The hotels were lovely, the drivers who got us to and from our planes, trains and hotels were always courteous and on time and the tours could not have been better. (Many thanks to Luciana who guided us through the Vatican, Suzanna through the Colosseum and Roman Forum, Marta to the Appian Way and the Catacombs of St. Callixtus, Catia in Assisi, Tommaso to the Tuscan countryside and Sylvia through the museums of Florence!) Chiara responded to every message and request I sent during the planning phase and, along with her teammate Jessica, were available and responsive while we were in Italy.
Our days in Rome, Assisi and Florence were the perfect blend of history, faith, art and natural beauty we had hoped for. We would not hesitate to work with kimkim again.

Hotel Reviews
Hotel Dei Mellini
Rome

Perfect location, clean and comfortable, excellent breakfast, friendly and helpful service.

Authenticity & Character
Quaint but not too small. Quiet street with residences and small businesses.
Location
Walking distance to the Vatican and other historical sites (Spanish Steps, Trevi Fountain, etc.)
Staff
Helpful and friendly - answered all of our touristy questions with a smile.
Cleanliness & Comfort
Slept great, felt safe.
Il Palazzo
Assisi

Great location near the Basilica of San Francesco. Clean room, delicious breakfast, friendly and helpful staff.

Authenticity & Character
Modern accommodations in a historic building. Loved the view from our room!
Location
About halfway between the main square and the Basilica. Quiet, even during the busy Christmas season.
Staff
So friendly and helpful!
Cleanliness & Comfort
Roomy bathroom, comfy bed - great place to rest!
Hotel Berchielli
Florence

Terrific location away from the Christmas crowd. Beautiful view. Clean and comfortable with a helpful staff.

Authenticity & Character
Lovely accessible community patio, great view, modern conveniences in a historic location.
Location
Within walking distance to the Duomo, Uffizi and Academia. Set on the Arno River with a beautiful view of the bridges.
Staff
Friendly and helpful. Breakfast staff made sure we had everything we wanted.
Cleanliness & Comfort
Very clean and comfortable!
Activity Reviews
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Rome

Very crowded at Christmas time, but our guide Luciana did a beautiful job and kept us moving.

Quality of Experience
As lifelong Catholic, the Vatican has been on our bucket list for years. So much beauty, and such a great education. Our tour ended just in time for us to participate in 5:00 Mass.
Guides, Drivers and Staff
Luciana was a pro! The museum could have been overwhelming but she showed us the highlights and answered our questions.
Private Colosseum Tour Including Roman Forum
Private Colosseum Tour Including Roman Forum
Rome

An amazing walk through history with an exceptional guide.

Quality of Experience
Guides, Drivers and Staff
Suzanna met us right on time in the planned location. She was so knowledgeable and personable! We very much enjoyed our time with her and learned so much!
San Callisto and walk through the Appian Way
San Callisto and walk through the Appian Way
Rome

This came about because of a last minute scheduling change, and was a real bonus! Interesting history and beautiful site.

Quality of Experience
A wonderful learning experience.
Guides, Drivers and Staff
Marta taught us so much we did not know about the Appian Way and history of Rome. She gave us the important background information before we joined the guide for the Catacomb tour.
Free afternoon in Assisi
Free afternoon in Assisi
Assisi

We loved exploring Assisi. What a beautiful, spiritual place. We did not expect the crowd, but it was wonderful seeing people enjoying the Christmas displays.

Quality of Experience
Loved the character and spirituality of this charming place!
Guides, Drivers and Staff
Knowledgeable, friendly and helpful.
Transport
Train from Rome to Assisi. Easy and restful. So glad to have been driven up into Assisi!
Assisi Private Walking Tour including St. Francis Basilica with Giotto frescos
Assisi Private Walking Tour including St. Francis Basilica with Giotto frescos
Italy

Catia met us on time in the designated location. She taught us so much about Assisi and the region, and showed us the beautiful sites. Although she could not go into the Basilica with us due to the Christmas holiday, she prepared us well. She even gave us recommendations on other places to see in the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chiara Donati
Chiara
Chiara Donati
Local specialist in Perugia | Replied on Jan 10, 2023

Dear Lauren, thank you very much for taking time in reviewing us and your experience.
It was a great pleasure to assist you with your trip through Rome, Assisi and Florence! Thank you again and Arrivederci!

Using Kimkim to plan my honeymoon was so easy...
Italy | Dec 20 - Dec 29, 2022

J
Jillian S.
San Leandro, CA | Reviewed on Jan 03, 2023
Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip. To start my trip, my husband and I... Read more

Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip.

To start my trip, my husband and I experienced a delay in our flight and ended up arriving very late at night. Our Italian concierge, Roberta, was phenomenal. We communicated through Whatsapp and she reassured me that we would be taken care of once we arrived and not to worry about any delays in our flights. She also helped us get recommendations and reservations for a Christmas Day lunch which was very helpful. It was also really nice to have private transfers when we moved from city to city and to and from the airport. The train station in Milan would have been a little difficult to navigate on our own.

I thought our itinerary was a great mix of small private tours and days where we were free to explore on our own. In Milan, we did a tour of Duomo as well as La Scala theater. Our guide, Barbara, was wonderful and very knowledgeable. We enjoyed this on our first day as we got our bearings in the city and were able to walk around a bit and explore the Christmas markets nearby. We also did a cooking class that was awesome. Our cooking teacher, Debora was very friendly and made it seem so easy to cook up some delicious pasta and tiramisu.

In Florence, we did a wine and olive oil tasting tour in Tuscany and a walking tour of the city that included museum tickets to see Michalangelo's David sculpture. We enjoyed all aspects of these itineraries in Florence.

In Rome, we did a tour of the Coleseum, Palestine Hill, the Roman Forum, and a separate tour of Vatican city and the Sistine Chapel. These were really crowded, so I was glad to have tickets and not worry about entrance into these tourist destinations. Additionally in Rome, we did an Aperitivo tour/food tour which was delicious and had us returning to a few favorite spots while we were still in town. Valeria, our food tour guide, was great company and we really enjoyed eating our way through Rome.

Hotel Reviews
Hotel Balestri
Florence

This hotel was so lovely and perfectly located along the river. They had a bottle of Prosecco and fruit for us waiting in the room as a congratulations and that was so lovely to start our trip in Florence. The breakfast was delicious and staff was very helpful. The hotel provided umbrellas for guests and honestly the location couldn't be beat. It was so close to everything and had a beautiful view from our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rose Garden Palace
Rome

The hotel is located right across from the US embassy and very nearby one of the large parks. The rooms itself was nothing too special and it was fine for us to just rest and be out exploring the rest of the day. The beds were a little more firm than I am used to, so it was not very comfortable for me. It was about a 20-minute walk to most attractions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier
Small group Tour of Tuscany Oil & Wine Tasting with a personal sommelier
Florence

Using Kimkim to plan my honeymoon was so easy and definitely worth it! I recommend to anyone planning a big trip, especially in a foreign country to use this service! It can be really stressful to look up reviews of places, compare pricing, and then need help with the language after booking. Fabio and Deborah were fantastic to work with. Fabio created the itinerary and helped adjust it after some feedback. Deborah was a great contact before the trip. To start my trip, my husband and I experienced a delay in our flight and ended up arriving very late at night. Our Italian concierge, Roberta, was phenomenal. We communicated through Whatsapp and she reassured me that we would be taken care of once we arrived and not to worry about any delays in our flights. She also helped us get recommendations and reservations for a Christmas Day lunch which was very helpful. It was also really nice to have private transfers when we moved from city to city and to and from the airport. The train station in Milan would have been a little difficult to navigate on our own. I thought our itinerary was a great mix of small private tours and days where we were free to explore on our own. In Milan, we did a tour of Duomo as well as La Scala theater. Our guide, Barbara, was wonderful and very knowledgeable. We enjoyed this on our first day as we got our bearings in the city and were able to walk around a bit and explore the Christmas markets nearby. We also did a cooking class that was awesome. Our cooking teacher, Debora was very friendly and made it seem so easy to cook up some delicious pasta and tiramisu. In Florence, we did a wine and olive oil tasting tour in Tuscany and a walking tour of the city that included museum tickets to see Michalangelo's David sculpture. We enjoyed all aspects of these itineraries in Florence. In Rome, we did a tour of the Coleseum, Palestine Hill, the Roman Forum, and a separate tour of Vatican city and the Sistine Chapel. These were really crowded, so I was glad to have tickets and not worry about entrance into these tourist destinations. Additionally in Rome, we did an Aperitivo tour/food tour which was delicious and had us returning to a few favorite spots while we were still in town. Valeria, our food tour guide, was great company and we really enjoyed eating our way through Rome.

Quality of Experience
The tastings were a lovely experience, along with the food provided.
Food
The combination of foods paired with wine was fantastic. I enjoyed the olive oil tasting as well!
Guides, Drivers and Staff
Everyone we encountered was very friendly and knowledgeable.
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

While it was really cool to see Vatican City and the Sistine Chapel, it was overwhelmingly crowded. I felt we didn't have the full freedom to walk around and view things on our own until after the guided tour was over, in which case you had to go back around and start at the beginning. The art was beautiful though and it was nice learning about the history.

Quality of Experience
Crowd control- even though it was a small group tour, the area was crowded and we often were separated from the tour guide.
Guides, Drivers and Staff
Very friendly tour guide
Private tour of Milan Highlights (3 hours) with La Scala theatre
Private tour of Milan Highlights (3 hours) with La Scala theatre
Milan

We got lucky and were able to hear an orchestra practice at La Scala theater which was special. I also enjoyed hearing about the history of the city and exploring the Duomo with our tour guide. She was very knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Evening Aperitivo Tour
Evening Aperitivo Tour
Rome

I enjoyed learning about the Jewish "ghetto" and how it's been preserved in Rome, as well as trying the different kinds of Italian foods. Even though I was full at the end, I wish there was one more stop for pizza or pasta. Unfortunately one of the places the guide was going to take us to was closed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 30, 2023

Dear Jillian,
Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your honeymoon trip to Italy,
I am happy we were able to meet your expectations and that you liked our tours and services such as the personal concierge. Roberta is very nice and knowledgeable.
Thank you again for traveling with us and I will be very happy to arrange another trip to Italy for you.
Best regards
Fabio

Kimkim is awesome! I have discovered a treasure- thanks to my world traveling son!
Italy | Nov 27 - Dec 6, 2022

Beth
Beth R.
Atlanta, GA | Reviewed on Dec 12, 2022
I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.
My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met... Read more

I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.

My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met me in Naples, handled detains there, and throughout the 10 days in Italy checked in with me at least once a day was AWESOME. The assistant/guide who worked with me multiple days in Florence and was kind enough to accommodate some extra excursions I wanted to go on including the purchase of an Italian pocketbook was AWESOME. And our guide/ driver for much of the end of the trip was beyond helpful and incredibly knowledgeable of so much about Italy/ every time I had a special need or asked for an accommodation, she made it happen for me. LOVE that girl!!
I wish I could remember names; every driver and guide were so amazingly knowledgeable of their area and so helpful in accommodating us. I’ll never hesitate to use Kimkim again…

Hotel Review
Bonvecchiati Palace
Venice

Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels!

Authenticity & Character
Location
Answer is really the same as noted below. One extra note: front desk support when my husband and then I became I’ll was very professional and greatly appreciated. Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels
Staff
Already answered
Cleanliness & Comfort
Already answered
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Dec 13, 2022

Thanks, Beth...
really sweet of you!
I am glad that you enjoyed Italy and you had a lovely time in my country.
Hope in the near future to help you again...
ciao vale

The attention to details that Alessandro prov...
Italy | Nov 19 - Nov 28, 2022

J
JOHN N.
Jacksonville, FL | Reviewed on Nov 29, 2022
The attention to details that Alessandro provided prior to the trip as well as each day of the actual trip was exceptional. Read more

The attention to details that Alessandro provided prior to the trip as well as each day of the actual trip was exceptional.

Hotel Reviews
Turin Palace Hotel
Turin

Great location to see the city, plus just across the street from the train station

Authenticity & Character
Location
Central to everything
Staff
Cleanliness & Comfort
Villa Petriolo
Cerreto Guidi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
CASTELLUCCIO PALUSSE
Città della Pieve (PG)
Authenticity & Character
Furnishings are very old, offering limited comfort
Location
Staff
Cleanliness & Comfort
HOTEL ISOLA SACRA

Very quiet setting near airport. Only negative was bed pillows were paper thin and should be improved

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
TORINO: LEISURE DAY IN TORINO
TORINO: LEISURE DAY IN TORINO
Turin

Royal Palace Turin was amazing and should be a priority

Quality of Experience
TORINO: LANGHE WINE REGION FULL-DAY TOUR
TORINO: LANGHE WINE REGION FULL-DAY TOUR
Turin

Beautiful location with excellent staff. Best winery tour I’ve ever had.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TOSCANA: WINERY TOUR (ACTIVITY SHARED WITH OTHER PEOPLE) & DINNER
TOSCANA: WINERY TOUR (ACTIVITY SHARED WITH OTHER PEOPLE) & DINNER
Cerreto Guidi

Actual winery operations is not on site

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VILLA PETRIOLO: PASTA & PIZZA CLASS AT VILLA PETRIOLO (ACTIVITY SHARED WITH MAX.10 PAX)
VILLA PETRIOLO: PASTA & PIZZA CLASS AT VILLA PETRIOLO (ACTIVITY SHARED WITH MAX.10 PAX)
Cerreto Guidi

Personal attention from chef (Michael) was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TOSCANA: LUCCA HALF-DAY TOUR FROM VILLA PETRIOLO
TOSCANA: LUCCA HALF-DAY TOUR FROM VILLA PETRIOLO
Cerreto Guidi

It was raining all day, but guide was able to focus on inside options including a beautiful government building that isn’t routinely open to tourists

Quality of Experience
Food
Guides, Drivers and Staff
Transport
UMBRIA: CITTA’ DELLA PIEVE 2,5-HOUR TOUR WITH A PRIVATE GUIDE
Città della Pieve
Local specialist: Alessandro Bellaguardia

Wonderful trip to Milan.
Italy | Nov 19 - Nov 23, 2022

M
Mary A.
Broad Ripple, IN | Reviewed on Nov 29, 2022
We had a wonderful trip to Milan. We decided fairly last minute to take a trip and Sonia was able to arrange a great itinerary for us. We were only in Italy a few days, but were able to do and see a lot. Our flight was delayed arriving, but Barbara Fussotto met us at the airport and ensure our transport was waiting. She was there to answer questions throughout the trip and was a great help. Our tour of the city center with Ester Ghezzi was a highlight. It was informative and enjoyable... Read more

We had a wonderful trip to Milan. We decided fairly last minute to take a trip and Sonia was able to arrange a great itinerary for us. We were only in Italy a few days, but were able to do and see a lot. Our flight was delayed arriving, but Barbara Fussotto met us at the airport and ensure our transport was waiting. She was there to answer questions throughout the trip and was a great help. Our tour of the city center with Ester Ghezzi was a highlight. It was informative and enjoyable and Ester was a delight. Our side trips to Langhe and Como were great and the transport arranged made it so easy for us. Sonia's planning made it easy for us to just enjoy our time in Italy!

Hotel Reviews
Uptown Palace Milan
Milan

Rooms are small, but generally nice. There is currently construction outside the hotel making it harder to access, but will be in an even more prime location once the Metro expansion is complete. The breakfasts were good and staff friendly.

Authenticity & Character
Location
Walking distance from lots of things and easy access to the Metro
Staff
Cleanliness & Comfort
Albergo Terminus
Como

We only stayed here one night, but the room was very comfortable. The building was beautiful and right on the lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour of Milan Highlights
Private tour of Milan Highlights
Milan

Ester Ghezzi was an incredible guide. Truly enjoyed our tour and the sights we were able to see. She had all the tickets we needed which made things easy. She was very knowledgable

Quality of Experience
Guides, Drivers and Staff
Private wine tour: Barbera and Nebbiolo
Private wine tour: Barbera and Nebbiolo
Italy

Enjoyed the tour and tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Nov 29, 2022

Ciao Mary. Thanks for your helpful review.
We are glad you came home with great memories. It was a pleasure welcoming you to our beautiful country. Wish you all the best! Ciao

Excellent trip and would refer any one to Kim...
Italy | Nov 19 - Nov 26, 2022

L
Larry G.
Mableton, GA | Reviewed on Nov 27, 2022
Excellent trip and would refer any one to KimKim and especially Francesca if going to Italy! Read more

Excellent trip and would refer any one to KimKim and especially Francesca if going to Italy!

Hotel Reviews
47 Boutique Hotel
Rome

Great location, staff, and room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel L'Orologio Florence
Florence

Grreat location, staff, and room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francesca Cichella
Francesca
Francesca Cichella
Local specialist in Abruzzo, Italy | Replied on Nov 27, 2022

Hi Larry & family,
Thank you so much for taking your time to write this review !
It was such a pleasure to design this tour for you and assist you during your trip to Italy.

Thank you!
Arrivederci!

Wonderful tour of Northern Italy
Italy | Oct 9 - Oct 22, 2022

R
Reena R.
Shaw, DC | Reviewed on Nov 12, 2022
Elena planned a fantastic tour of northern Italy - Florence, Tuscany, Cinque Terre, Bologna, Venice - for me and my husband. Based on a couple of phone calls and messages, she tailored the trip, including all the great guided tours and activities, perfectly for our interests. She thought of every detail to make the trip go smoothly. And while we were in Italy, Elena was always available by WhatsApp for any questions or concerns. Read more

Elena planned a fantastic tour of northern Italy - Florence, Tuscany, Cinque Terre, Bologna, Venice - for me and my husband. Based on a couple of phone calls and messages, she tailored the trip, including all the great guided tours and activities, perfectly for our interests. She thought of every detail to make the trip go smoothly. And while we were in Italy, Elena was always available by WhatsApp for any questions or concerns.

Hotel Review
Belvedere di San Leonino
Castellina in Chianti

The Belvedere is beautiful with amazing views of the Tuscan hillside. We had such a relaxing stay there after a week in Florence. Breakfast was delicious - with an ingenious cappuccino maker!

Activity Review
Food day including Lambrusco wine tasting, Balsamic Vinegar, pasta making class, Parma ham and Parmigiano Reggiano - from Bologna
Food day including Lambrusco wine tasting, Balsamic Vinegar, pasta making class, Parma ham and Parmigiano Reggiano - from Bologna
Italy

This was probably the highlight in a trip of amazing experiences! We learned so much about how lambrusco, parma ham, parmigiana reggiano, and ricotta are made. We cannot overstate how delicious everything was. Just a note - instead of the pasta making class, we had lunch at the Opera winery, which was incredible, with the most beautiful views. Our guide Isadora and driver Fabia were very knowledgeable and great fun. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Del Vecchio

Sicily Amazed us!
Italy | Sep 27 - Oct 9, 2022

Susan
Susan M.
Huntington, NY | Reviewed on Nov 10, 2022

Jessica was always ready to answer questions and work with us as we changed our original plan to the final one. The private tour guides arranged for us for each area were excellent. Especially notable for mosaics and artwork were;
1. The Duomo in Monreale
2. the Villa Romana Casale

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Nov 10, 2022

Dear Susan, thank you very much for taking time in reviewing us and your experience.
It was a great pleasure to assist you with your trip through Sicily! Thank you again and Arrivederci!

Sonia was great!
Italy | Oct 15 - Oct 24, 2022

Celia
Celia M.
Canada | Reviewed on Nov 07, 2022
Sonia was really great! She was warm, friendly and responded very quickly to all of our concerns. She also addressed all our inquiries very quickly and thoroughly. We were very happy to be matched with Sonia and had a great trip. I would hope everyone could be so lucky :) Our request was for the chance to see as much of Sicily as possible within a 10 day period. Sonia came through with a plan that we loved. We began in Palermo, traveled to Agrigento and Romana del Casales and then on... Read more

Sonia was really great!

She was warm, friendly and responded very quickly to all of our concerns. She also addressed all our inquiries very quickly and thoroughly. We were very happy to be matched with Sonia and had a great trip. I would hope everyone could be so lucky :)

Our request was for the chance to see as much of Sicily as possible within a 10 day period. Sonia came through with a plan that we loved. We began in Palermo, traveled to Agrigento and Romana del Casales and then on to the east coast via Siracusa, Taormina and Mt Etna. In all we feel we have had a great overview of the Island and would love to return someday. The hotels were fine, our car rental went off without a hitch and the connections all worked well. We were met by Tony in Palermo who was there to provide assistance if we needed it [we didn't]. I don't think we would have had such a well organized trip without the input from Sonia.

In general we have had a wonderful trip. We have lots of great memories to think about. Sicily is amazing. Would we go with Kim Kim again? I am not sure because of one reason. I would like to know that line costs for our travels. There is no accounting for what is charged that can be easily seen. I get that it is not always possible to create an exact budget, however, as a consumer, it is common practice to tell people exactly what they are paying for and how much. This is nothing to do with the great efforts of Sonia and co. It is all to do with the business model of kim kim. We might use it again, we might not because I cannot tell if we have paid a reasonable amount, underpaid or overpaid. Had I a clear accounting then I would know and feel more confident that my dollars have been spent wisely. I stress that this is not anything to do with the wonderful trip we have had, but a suggestion for future travels. Perhaps KimKim should figure this part out a little better. Would I recommend KimKim? I honestly don't know, because of the above reason. Travel is costly. We feel we have had value for what we paid. I just cant really tell.

Hotel Reviews
Hotel Principe di Villafranca
Palermo

This was fine. We really liked the staff. The breakfast was good. The location was great as we could walk everywhere. It was clean but not fancy.

Authenticity & Character
The amenities were not 4 star or was it 3? Not sure. It was adequate.
Location
You could easily walk anywhere.
Staff
Really liked the front desk staff- they were super
Cleanliness & Comfort
clean but not fancy
Doric Boutique Hotel
Agrigento

This was the best place we stayed on this trip. The welcoming staff were wonderful. The hotel is lovely. Can't recommend it enough!

Authenticity & Character
The people, the farm which produces the food that you eat here, the very thoughtful approach to sustainability that one does not see often enough! You feel welcomed and appreciated as a guest.
Location
Beautiful, peaceful country location with a stellar view of the Temple of Juno. Only a five minute drive to the Valley of the Temples
Staff
This hotel has an excellently trained staff who are very attentive and nice people.
Cleanliness & Comfort
Very high calibre. We loved the pool in our room!
Algilà Ortigia Charme Hotel
Siracusa

Lovely hotel in a super good location as well.

Authenticity & Character
I liked the old building in the middle of all sorts of old buildings in various states of repair. This hotel is meticulously kept up and I felt very at home here
Location
You are in Ortigia and can walk everywhere throughout the historic city. WE were delighted with this- It is also on the water's edge which is very special.
Staff
The staff was very pleasant and professional
Cleanliness & Comfort
Also very high caliber in this area.
Zash country boutique hotel & SPA
Riposto CT

I liked the location in an orange grove. It looks out to Mt Etna which is nice. However it was not my favourite hotel on this trip. The countryside is lovely but the entrance to this hotel is THE most awkward I have seen in my travels to many countries. It is not welcoming. There is a very narrow gate between concrete posts and you must speak into an intercom to get the gate opened. It is on a back country road and I thought our GPS was off. The road from the gate [about a kilometer long?] is in very poor condition. There is no signage to indicate the entry to the front desk. On arrival we were told there was no room at dinner [out in the country after a long day travelling]. Then they changed their minds and we had the Michelin starred tasting menu at vast expense [ it was good enough but... there was really no other choice]. The breakfast was good. The second night we declined to eat in the restaurant as there is so little choice... . So- in my opinion, this hotel has some confusion as to what their core business actually is-- Is it a hotel? A Michelin starred restaurant? A citrus farm? A spa? I remain puzzled by this place. Maybe I am missing something...... but I wouldn't return. I also did not like that we were asked to state our arrival time and food preferences/ allergies 3 or 4 days in advance.... travel for us is spontaneous.

Authenticity & Character
Lovely old winery- beautiful grape press in the restaurant. In desperate need of a welcoming and easy entrance with good road and signage.
Location
Yes and no- very pretty but far from town/ really awkward to get in and out. No choice therefore , for dining options for us. [We were offered a list of restaurants in the area on arrival and declined it. If you know that you will have guests for weeks in advance wouldn't you try to accomodate them? Just a very strange place]
Staff
Nice people and quite charming- but off putting at the start as they did not want to feed us. Then we had to pay a fortune for a meal we would not likely have chosen. One is pretty much captive to whatever is on offer here as a hotel guest. We did find the waiters to be very charming and friendly- in fact they saved the whole experience for us.
Cleanliness & Comfort
Clean enough for our standards. Bed was comfortable.
Activity Reviews
Private driver to Monreale (self-guided tour)
Private driver to Monreale (self-guided tour)
Italy

Emmanuel was terrific! We really liked him and the afternoon was a lot of fun. Thank you!

Quality of Experience
Loved Sicily for its diverse geography , vegetation and fantastic history
Guides, Drivers and Staff
Sonia steered us on a very good path. We are grateful. We liked all the people we met, everywhere.
Transport
We rented a car- it is not an easy place to drive but we managed and saw things that we would never have seen had we been on a tour. We are very happy for that as well
Afternoon private guided Tour of Valley of the Temples
Afternoon private guided Tour of Valley of the Temples
Agrigento

Enza was the Best Tour Guide Ever. If you get Enza you are really really lucky. She was v knowlegeable and made the entire Valley of the Temples come to life for us. We were not familiar with this incredible site and yet felt that we had had a crash course in the history of many cultures that have come together in this part of the world. We will never forget our afternoon with Enza. We highly recommend her! Thank you Enza!

Quality of Experience
This is a truly awe inspiring place- like no other in the world that I know of.
Guides, Drivers and Staff
Enza was the best
Transport
This doesnt really apply as we drove ourselves.... but it was easy to access.
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Nov 14, 2022

Ciao Celia. Grazie mille for your nice review.
I am glad you had a great time in Sicily and that you went back home with great memories.

In regards to your comments about Kimkim business model, we try to provide the best value for our clients' trips. We are unable to provide cost breakdowns simply because we are using confidential contracts with the suppliers vald if included in a package only. I am sorry if you felt uncertain with the price of the trip.

Wish you all the best! Ciao!

A magical trip is a well planned trip
Italy | Jul 15 - Jul 26, 2022

S
Shane B.
Broomfield, CO | Reviewed on Nov 07, 2022
Our family cannot say thank you enough to Tasos and the KimKim team. Tasos worked with us to create a vacation that exceeded all of our expectations. Tasos provided us with a detailed outline that we iterated together to match our specific ideas for our desired Italian vacation - exploring traditional foods, staying in a Tuscan Agriturismo, and experiencing Rome. Every city included at least one private tour for our family with guides who understood that if our kids are engaged, everyone... Read more

Our family cannot say thank you enough to Tasos and the KimKim team. Tasos worked with us to create a vacation that exceeded all of our expectations. Tasos provided us with a detailed outline that we iterated together to match our specific ideas for our desired Italian vacation - exploring traditional foods, staying in a Tuscan Agriturismo, and experiencing Rome. Every city included at least one private tour for our family with guides who understood that if our kids are engaged, everyone is happy. And all the transfers were pre-arranged, so there was never any stress. On the morning of our 8 AM Vatican tour, there was a car waiting outside our hotel at 7:30 to take us across town.

On our last night in Italy as we walked around the lit-up Coliseum, none of us wanted to go home. 19 days in Europe with their parents, and our teenagers wanted to spend more time with us! In fact, most days in Italy ended with one boy commenting on how awesome the day had been, and other boy agreeing. Next summer our family vacation will be to Greece, and we are excited for the adventure Tasos will plan for us!

Hotel Reviews
Fattoria la Loggia
San Casciano in Val di pesa FI

Fattoria la Loggia was everything we hoped it would be! Most of the guests were families with children, and the atmosphere was warm and family friendly. The pool was fabulous and definitely our boys favorite. The three-bedroom apartment with a kitchen was great for our family. On our Parma and Modena days, we bought cheese, prosciutto and balsamic vinegar on our tours; we supplemented those with some fruit and bread, and that was our dinner for two of our nights at la Loggia. As we expected, there was no air conditioning. Keeping the shutters closed during the day kept the apartment from getting too hot, and with fans we were able to sleep well. The managers also gave us a wonderfully fun and delicious cooking lesson outside with views of the vineyards. We would highly recommend staying there!

Authenticity & Character
Italian villa!
Location
In the center of Tuscany and 30 minutes from Florence.
Staff
The cooking class is fantastic.
Cleanliness & Comfort
Be ready for no air conditioning...but with the right expectations the fans are enough!
La Bella Modena Centro
Modena

This small hotel is owner operated with a part-time front desk. The owner is available by phone, and was very helpful.

Authenticity & Character
The rooms were the most efficient use of space, with innovative closets.
Location
Just outside the old city, everything was close.
Staff
The owner/manager was attentive and went out of her way to help us.
Cleanliness & Comfort
Clean and comfortable.
Hotel Gran Duca Di York Milan
Milan

The staff at Gran Duca di York in Milan was very attentive and having a happy hour in the hotel was great for our larger group.

Authenticity & Character
We felt welcome
Location
Center of Milan
Staff
Very attentive.
Cleanliness & Comfort
The rooms were clean and comfortable, but small
Hotel Capo d'Africa—Colosseo
Rome

This hotel was interesting, with fully staffed lobby bar and roof top bar, but no patrons. The one night we went to the roof top it had a night club feel, but we were the only ones there. The breakfast was excellent.

Authenticity & Character
Location
Three blocks from the Coleseum!
Staff
Cleanliness & Comfort
The rooms were clean, comfortable and good size, especially for Europe.
Activity Reviews
Milan Highlights With Duomo
Milan Highlights With Duomo
Milan

The tour in Milan was the right tour for us because it focused on exactly what we wanted, the Duomo and La Scala. Nina (our guide) was very informative and extremely thorough and wearing the headphones allowed us to wander but still hear everything she had to say. But at 4 and a half hours it was a little too long. A little less detail and an hour shorter would have been better (especially with our teenage boys).

Private Modena Walking Tour
Private Modena Walking Tour
Modena

Our guide, Elisa, was a local teacher who gave tours in the summer. She was a very fun guide who gave us a wonderful tour! We enjoyed the mix of history and trivia she gave us.

Local transfer in Rome
Rome

A car waiting outside our hotel when we needed it, fantastic!

Florence Highlights Walking Tour (Semi-private)
Florence Highlights Walking Tour (Semi-private)
Florence

Our tour guide, Antonella, gave us the very best tour we have ever been on! She was so engaging (even to our two teenage sons). It was certainly a “Renaissance” tour. Antonella was so proud of her home city; she gave us such a complete understanding of the city and how it changed the world. She shared such a wonderful mix of historical facts mixed in with human interest, that we were captivated every moment. When we mentioned that we were reading a book about Michelangelo, she began to cater to stories and artwork that were specific to Michelangelo, complimenting what we were already learning about from the book. She was wonderful!

Cooking Class in Tuscany
Cooking Class in Tuscany
Italy

The couple who manages Fattoria la Loggia were engaging teachers, the setting was spectacular and the meal we made was delicious! Fresh pasta with roasted vegitables for dinner and tiramisu for desert.

Private Sunset Rome Walking Tour & Orientation
Private Sunset Rome Walking Tour & Orientation
Rome

This sunset walking tour was wonderful and a great way to get to know the city. Our guide, Giuseppe, helped us to get our bearings, giving us a great overview of the city and where we wanted to spend more time. He also taught us how to drink from one of the many Big Noses of Rome and gave us a great recommendation for a restaurant to eat at that evening.

Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

This tour with Sarah Napolitani was also one of the very best tours we have ever been on! We were a few minutes early, and Sarah took us straight out, so we were one of the first into the Forum when it opened at 8 AM. She timed our route so that we avoided the massive crowds of tourists for as long as possible. But once we got to the Coliseum avoiding crowds was no longer possible…the crowds were insane! But we just followed Sarah and let the chaos go on around us. She provided a very interesting mix of history, funny stories and thoughtful moments that had all of us mesmerized. We had so much fun with her!

Catacombs & Underground Rome Tour
Catacombs & Underground Rome Tour
Rome

This was really an interesting tour. The Capuchin Crypt was very unexpected, a bit bizarre and beyond interesting - the bones of monks made into art. In one of the crypts shoulder blades were arranged as butterflies. Even though we were only there for about 30 minutes it was absolutely a must see! For the Catacombs portion of the tour our guide was a geologist who had helped map these Catacombs, admitting to having been lost in the Catacombs as a student more than once. We did not get lost!

Bike The Appian Way
Bike The Appian Way
Rome

Biking the Appian Way with Fabrizzio. What a fun way to see this important part of Roman history! The tour started with a ride across Rome through the Jewish Quarter and past the Circus Maximus before heading out the Appian Way. This was a real bike ride (no e-bikes for us!) with some strenuous sections. We rode past Italian villas on the way to the Catacombs. On our way back we continued clockwise around the Forum, biking by the Arch of Constantine, down dei Fori Imperiali and past Curia of Pompey, where Cesar was assassinated. Fabrizzio was interesting and gave us many new tidbits of information on places we had seen. He also trusted that we knew what we were doing on bikes - this was not a tour for rookies! Back at the shop, Fabrizzio and the owner shared with us some of their favorite spots.

Vatican Guided Tour
Vatican Guided Tour
Rome

What a way to start the day - a black car waiting for us at the hotel curb at 7:30 for our 8 AM early entrance Vatican tour. All of the pre-arranged transfers really made a huge difference! At the Vatican Sarah was another wonderful guide. She gave us a wonderful tour of both the Vatican and St. Peter's Basilica, and while there is no way of covering all of the art and history of these two places in three hours, she chose well which pieces to focus on and gave us both historical and religious perspective.

Local specialist: Tasos Mylonas

Jessica, Chiara, and kimkim are the way to go if you are planning a trip to Italy
Italy | Oct 20 - Oct 29, 2022

Dara
Dara C.
Burlington, VT | Reviewed on Nov 06, 2022
We can't say enough positive things about our experience with Jessica and Chiara. If you can afford it, the concierge approach to planning and experiencing your family vacation is the ONLY way to go. It's worth every penny! The investment was worth the amazing service, attention, and care we received throughout our trip to Italy. During a turbulent time when the service industry is inconsistent and at times lacking, Jessica and Chiara were a breath of fresh air. Jessica, who is the head... Read more

We can't say enough positive things about our experience with Jessica and Chiara. If you can afford it, the concierge approach to planning and experiencing your family vacation is the ONLY way to go. It's worth every penny! The investment was worth the amazing service, attention, and care we received throughout our trip to Italy. During a turbulent time when the service industry is inconsistent and at times lacking, Jessica and Chiara were a breath of fresh air. Jessica, who is the head of Storywalking in Italy, worked with our budget to create an itinerary to maximize our 8 day family vacation. All her recommendations were spot on. Chiara checked in frequently to make sure every detail of our trip was locked in. We loved our tour guides from LivTours (Adriana, Sara, Raf, and Frederica)- they were great with our 9 yr old son who wasn't always so awake or chipper, but they ALWAYS got him to smile at some point during the walking tours.

We felt like Jessica and Chiara were our personal travel assistants. Whenever we had a concern, question, or need, they were prompt in their response and always came up with a solution or recommendation.

We highly recommend using kimkim, Jessica, and Chiara to plan your next family vacation to Italy. You won't regret the investment. It's worth the peace of mind to ensure you have the best stress-free vacation.

Hotel Reviews
Hotel Giorgione Venice
Venice

Small room and a little dated BUT great location and staff!

Authenticity & Character
Location
so convenient but tucked away from all the noise!
Staff
Cleanliness & Comfort
just a little dated and musty
Solo Experience Hotel
Florence

Love the location and staff!! Room was generous for European standards. Great breakfast too!

Authenticity & Character
Location
so convenient to everything!
Staff
Nina and her colleague with the braces (forgot her name) were super!!
Cleanliness & Comfort
our room was spacious and didn't feel crowded for three people. Beds were very comfy!!
The Independent Hotel
Rome

convenient to the train station.

Authenticity & Character
Location
even though it's not located in the prettiest and trendy part of Rome, it was convenient to the train station.
Staff
very attentive and helpful
Cleanliness & Comfort
large room and well appointed
Activity Reviews
Private Evening Gondola Ride Venice & City Stroll
Private Evening Gondola Ride Venice & City Stroll
Venice

Adriana, our tour guide was great. We had a tired, grumpy, and hungry 9 year old. She walked us straight to dinner at the end of the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Gondola ride was so magical!
Best of Venice tour: Murano Island & Guided Walking Tour with St. Mark's Basilica
Best of Venice tour: Murano Island & Guided Walking Tour with St. Mark's Basilica
Venice

Great way to visit Murano, see Venice, and learn the history of this unique Italian city!

Quality of Experience
Guides, Drivers and Staff
Transport
boat ride to Murano was wonderful
Learn how to make Pizza and Gelato
Learn how to make Pizza and Gelato
Florence

My son's fav part of the visiting Florence! A must for families but also fun for all ages

Quality of Experience
Guides, Drivers and Staff
Jon was a great instructor who made it fun to learn how to make pizza and gelato!
Transport
Family Experiences: Uffizi for Kids Private Tour
Family Experiences: Uffizi for Kids Private Tour
Florence

Very family friendly way to cover a museum which isn't always fun for kids!

Quality of Experience
Guides, Drivers and Staff
Sara had her work cut out for her but she was super with our 9 yr old!
Transport
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome
Quality of Experience
Guides, Drivers and Staff
Raf was great!!
Transport
Family Experience: Vatican Tour for Kids
Family Experience: Vatican Tour for Kids
Rome
Quality of Experience
Guides, Drivers and Staff
Frederica was super! She kept our son engaged with the activities in book provided with the tour.
Transport
Local specialist: Chiara Donati
Chiara
Chiara Donati
Local specialist in Perugia | Replied on Nov 07, 2022

Dear Dara, thank you very much! It was a great pleasure to design for you and your family an authentic family trip throughout our Bel Paese :) We look forward to having you back here in Italy. Thank you again and Arrivederci!

we had a wonderful experience booking our ita...
Italy | Oct 8 - Oct 16, 2022

R
rashmi v.
Scottsdale, AZ | Reviewed on Nov 03, 2022

we had a wonderful experience booking our italy trip with kimkim. Valeria was very responsive and quick to maodify the trip based on our interests and made great suggestions for tours. All booking were made ahead of time and hotel tour and car reservations went smoothly. guides everywhere were awesome . I would totally book another tour with kimkim. Thansk Valeria and big thank you to all the local folks who made our trip fun and very memorable.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Nov 07, 2022

Thanks, Rashmi
Was a pleasure working with you as well.
Hope I can meet you soon in Rome.
ciao valeria

Relaxing Trip in Southern Italy
Italy | Sep 29 - Oct 13, 2022

T
Teresa C.
Flatbush, NY | Reviewed on Nov 03, 2022
My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.   Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We... Read more

My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.  

Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We enjoyed the central location of all our hotels and B&Bs which allowed us to walk everywhere and enjoy excellent meals with locals.  All the tours arranged by Jessica were very enjoyable and interesting.  We learned so much about Italian and Sicilian history, culture and art through our excellent tour guides.  In particular, Tony gave us a wonderful tour of the Cathedral of Monreale and Marta gave an excellent tour of the Ancient Villa Romana del Casale.  Our drivers, Ciro, Stefano and Fabio are great drivers and are very friendly.  We also enjoy lots of free time exploring on our own, visiting small old fishing villages and swimming in the crystalline waters of the Tyrhennian and Ioninan Seas.  We have so many beautiful memories.

We can’t thank Jessica enough for this very enjoyable last minute trip and for frequently checking in with us to make sure our time in Italy was going smoothly and according to plan.  We would highly recommend her to anyone thinking about traveling to Italy.  

Hotel Review
Grand Hotel Royal Sorrento
Sorrento

Grand Hotel Royal, Sorrento is the best hotel from our Southern Italy trip. It is centrally located in Sorrento with many nice restaurants near by. This elegant 5 star hotel is located at the top of a cliff with an elevator to the beach. The view from the beautiful garden and our balcony were magnificent . The staff was great and breakfast was delicious! It's so enjoyable and relaxing staying at the Grand Hotel Royal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

The Limoncello Tour with Chef Fiore was lot of fun. The wonderful meal from his restaurant was so delicious and I learned many different ways using lemon in my cooking from this tour. Thank you Chef!

Quality of Experience
Food
Guides, Drivers and Staff
Ciro is an excellent and friendly driver. We enjoyed his service to the Amalfi Coast and Limoncello tour.
Transport
Day Trip to Monreale & Cefalù
Day Trip to Monreale & Cefalù
Italy

It's amazing seeing the beautiful mosaic Bible stories all around the Cathedral of Monreale. Thanks to our terrific tour guide Antonio who made this tour very interesting and enjoyable! We had a wonderful time walking through the lovely town of Cefalu with many interesting shops and we tasted the best warm meat and sausage rice ball there. It's so wonderful cooling off and swimming at the beautiful Cefalu sandy beach.

Quality of Experience
 Guided Tour of Villa Romana del Casale
Guided Tour of Villa Romana del Casale
Italy

Seeing the incredible story telling mosaics in the Villa Romana del Casale was very impressive. Our excellent tour guide, Marta made this tour very interesting and lively. The vivid depiction of the captured animals and ostrich being loaded into a boat was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Catania: Food & Folklore
Catania: Food & Folklore
Catania

Enjoyed the sounds, taste and color of this delicious fish market tasting tour. Giusi our tour guide is excellent and we enjoyed the delicious green drink and fried seafood from her restaurant. The tasting menu from other restaurant and cheese sampling were great too.

Quality of Experience
Guides, Drivers and Staff
Transport
w
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Nov 03, 2022

Dear Teresa, thank you very much for your review and the time you spent writing it. I'm glad to know you appreciated our services arranged in 1 week upon your arrival :)
I hope to see you soon! Arrivederci :)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.