Kimkim Trip Reviews for Morocco

Hi Laura,

Thank you for sharing your feedback about your recent trip to Morocco. It's wonderful to hear that your driver, Iylias, was reliable and knowledgeable. Having a reliable and informative driver can certainly enhance the overall enjoyment and success of a trip.

It's great to know that your guide in Fez, Mohammed, was excellent. A knowledgeable and skilled guide can truly bring a destination to life, providing valuable insights and making the experience more immersive.

We appreciate your kind words and will make sure to pass on your compliments to Iylias and Mohammed. They will be delighted to know that they contributed positively to your trip.

Best regards,
Abdel

Hi Deborah,

Thank you for sharing this encouraging and positive feedback.

It has been a great pleasure working with you and offering you this beautiful experience.

I'm also glad to hear you enjoyed all the services we included in your travel experience. All our suppliers will be more than happy to read your valuable review. I wish you had more time to explore more locations around the country.
Wishing you all the very best and look forward to working with you again in the near future!
Best,
Hakim

Hi Karen,

Thanks for taking the time to write a review for us. We are thrilled to hear that you had a great experience with both Sallam and Said and that you found, like us, our country to be amazing! We were sorry to hear, however, that the parts of the trip outside of our control so negatively affected you overall experience. Elevators are rare commodities in Morocco and since most of the riads in the country are, in some cases, centuries old, the stairs can be difficult to navigate. For our more mature travelers, we do often arrange rooms on lower levels to help to mitigate this, but since we booked upgraded rooms for you (i.e. suites), that was not possible in your case. And yes, crossing Tichka over the High Atlas Mountains does make that drive somewhat uncomfortable - especially if there is a lot of construction going on - but unfortunately, that is the only way to cross the mountains from the desert to Marrakech. Believe it or not, but that road has been improved significantly since my first trip over the mountains - they have widened a good portion of the road and has been "straightened" in a lot of areas!

Thanks again for the feedback. We will definitely keep it in mind for future travelers and I do a better job to communicate the type of drive (i.e. no freeways) that travelers should expect in addition to just the travel times that I normally provide.

Thanks again,
Sharon, Sallam, and the rest of the Morocco Immersion family

Hey Kristen,

Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic time exploring Morocco with us. We truly appreciate your feedback regarding the personalized trip planning process and the flexibility we provided to accommodate your changes.

We're glad to know that Reda, our private driver, was a cool, calm, and steady trip leader throughout your 9-night journey. It's great to hear that he made you feel comfortable and gathered you each morning for your daily drive. We're happy that his recommendations added value to your trip and that his agreeable nature allowed for a relaxed experience.

We understand that extended periods in the car can become tiresome after several days, and we appreciate your understanding in this regard. Your feedback is valuable to us as we continuously strive to enhance the overall experience for our travelers.

Once again, thank you for choosing us as your travel specialists. We hope to have the opportunity to assist you with your future travel plans.

Kindest regards,
Abdel
Original Travels

Hi Andy!

Thanks for taking the time to write us such a great review. We are so happy to hear that you had an incredible experience and that you found the country to be as beautiful as we do! Also, glad to hear that you enjoyed your time with our rock star (literally and figuratively) tour manager!

Thanks again for the review and for trusting us with your trip!
Sharon, Amnay, and the rest of the Morocco Immersion family

Hi Mary,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that we were able to meet your travel needs and make your trip to Morocco a memorable one.

We're especially glad to hear about the positive impact of your private driver, Faissel. Our team takes great care in selecting experienced and friendly drivers who not only provide transportation but also go above and beyond to enhance your journey. It's heartwarming to hear that Faissel felt like a friend and made you feel comfortable throughout your trip. We will definitely pass along your kind words to him.

Once again, thank you for choosing Kimkim, and we hope to have the pleasure of serving you again in the future!

Warm regards,
Mohamed

Hi Rene,

Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great time during your trip and that our guides provided you with excellent interactions. We take pride in ensuring that our team members are knowledgeable, friendly, and attentive to our customers' needs.

At our travel agency, providing first-rate service is our top priority, and we are delighted to know that we met your expectations. We understand the importance of being responsive to our guests' needs, and we strive to provide timely and efficient assistance throughout the entire travel process.

Thank you once again for your kind words and for choosing our travel agency. We hope to have the opportunity to serve you again in the future and create even more remarkable travel memories for you.

Warm regards,
Said

Hi Mahjabeen,

Thank you so much for sharing your wonderful experience with us. We are thrilled to hear that we were able to help make your parents' dream of visiting Morocco come true, especially at this special stage in their lives.

Our team, led by Said, takes great pride in providing exceptional service, and we are delighted that you found his communication and willingness to modify trip details to be excellent. We understand the importance of accommodating specific needs, especially for travelers in their 70s, and we strive to ensure a seamless and personalized experience for all our clients.

We are glad that Karim, their driver, was able to create a comfortable and enjoyable environment throughout their trip. Our team consists of knowledgeable and friendly professionals who are committed to providing top-notch service, and we are thrilled that Karim's expertise and English-speaking abilities contributed to your parents' positive experience

Once again, thank you for choosing us to make your parents' dream trip a reality. We are grateful for your kind words and feedback. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to welcoming you and your family back for more incredible adventures.

Best regards,
Said

Dear Frank W,

Wow, thank you so much for leaving such a glowing review of your recent trip with us! We are thrilled to hear that you had a fantastic time and that our driver Ilyace, or "Ace", was able to make your journey all the more enjoyable with his punctuality, knowledge, and helpfulness. It's great to hear that he was able to take you to some amazing eating places and arrange a wonderful guide for your time in Marrakech.

Our team takes great pride in providing excellent service and ensuring that our clients have unforgettable travel experiences, so we are truly grateful for your kind words. We are also happy to hear that you enjoyed staying at the Riads and that you were pleased with our overall performance.

Thank you for choosing KimKim and Original Travels for your travels and for sharing your experience with us. We can't wait to welcome you back on your next adventure!

Best regards,
Abdel
Original Travels

Dear Eric,

Thank you so much for your outstanding review!

First of all, I'm really sad about Allison's accident in Morocco which caused you to cancel almost the whole travel experience and lead to a lot of changes. I hope she's in the best condition possible now and that she's recovering well. I highly appreciate your kind understanding and your appreciation for your driver's services is priceless.
I hope to work again in the near future and offer you a wonderful experience in better circumstances.
Wishing you all the very best!
Hakim

Dear Nisah! Thank you so much for taking the time to share your wonderful feedback about your recent Morocco trip. I'm thrilled to hear that I was able to be of great help throughout the planning process and tailor the trip to your interests, allowing you to experience unique adventures that will be cherished forever. It was a pleasure to listen to your desires, provide recommendations, and explain the nuances to ensure seamless navigation and preparedness for your events.

I'm delighted to hear that our private driver, Hamza, made a significant impact on your trip. Hamza s great and he always goes above and beyond to our travelers feel well taken care of during their journey. I believe that building relationships is an essential part of the travel experience, and it warms my heart to know that you felt like you made a friend in Morocco through your interactions with Hamza. I'll be sure to convey your heartfelt appreciation to him.

Additionally, I'm thrilled that our tour guides, Hamid in Fez and Hassan in Marrakech, made your journey even more memorable. Their knowledge, friendliness, and assistance in navigating the medinas and Moroccan culture are invaluable. It's wonderful to hear that they went out of their way to help you find high-quality products and navigate the negotiation process. I'll personally convey your gratitude to both Hamid and Hassan for their exceptional service.

I'm truly grateful to have been part of your trip. It's our commitment to deliver exceptional experiences and create lasting memories for our travelers. Thank you for choosing us as your travel partner.

Once again, thank you for your kind words and for choosing us. It has been a pleasure assisting you, and I look forward to the opportunity to work with you in the future and create more wonderful experiences for you. Please stay in touch!

Hi Hector,

Thanks a lot for leaving this motivating and positive feedback.

It has been a great pleasure working with you and offering you this beautiful experience. Your patience during the Covid period and your willingness to make your trip with us are priceless and highly appreciated.
I'm also glad to hear you enjoyed all the services we included in your travel experience. All our suppliers will be more than happy to read your valuable review. I wish you had more time to explore more locations around the country.
Wishing you all the very best and look forward to working with you again in the near future!
Best,
Hakim

Dear Grover,

Thank you so much for sharing your feedback about your recent trip to Morocco. We are delighted to hear that you had a fantastic experience with our guides, Ilyace, Mohanad, and Hanna. We appreciate your kind words and the time you took to recognize their exceptional service.

We are thrilled to know that Ilyace, your guide throughout Morocco, exceeded your expectations. His fluency in English, competence, and pleasant demeanor made your journey all the more enjoyable. We are glad that he was able to accommodate all your requests and needs, ensuring a smooth and memorable trip. We will be sure to pass on your compliments to Ilyace and acknowledge his outstanding contribution.

Once again, we sincerely appreciate your positive feedback and your intention to request Ilyace when you return to Morocco. We look forward to serving you again and creating more unforgettable moments on your future journeys.

Warm regards,
Abdel

Hi Teresa!

Thank you so much for the wonderful review. We are so happy that Yassine made you feel safe and comfortable and that you had such a great experience in Morocco. We certainly agree that the highlights of the country are vast and varied and it is truly beautiful in the spring when the roses (and other flowers) are in bloom!

Thanks again for the review and thanks, also, for trusting us with you trip!
Sharon, Yassine, and the rest of the Morocco Immersion family

Hi Daniel,

I'm glad to hear that overall you had a great trip to Fez, Marrakesh, and Essaouira! It sounds like you had a positive experience with your driver, Fez guide, and food guide in Marrakesh, which can greatly enhance the travel experience.

As for the tents and camps in the Sahara, I'm sorry to hear that they were not up to your expectations. However, it's great to know that the hotel in the Sahara was excellent and made up for any discomfort you experienced in the tents.

Thank you for sharing your feedback and highlighting the positive aspects of your trip.

Best Wishes,
Abdel

Hi Evelyn,

Thank you for taking the time to write and for giving us such a great review! I agree that Amnay deserves 10 stars (but I'm a little biased since he is my brother-in-law!) and we are so happy to hear that you enjoyed your time with him in our beautiful country. I know that Amnay also enjoyed his time with your group and specifically told me what a lovely person you are!

Thanks again for the great review and for trusting us with your trip! Take care and keep in touch.
Sharon, Amnay, and the rest of the Morocco Immersion family