Kimkim Trip Reviews for Portugal

4.9
Based on 703 ratings
Read 703 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This was our first experience with a custom t...
Portugal | Oct 18 - Nov 2, 2022

Lynn
Lynn T.
North Bethesda, MD | Reviewed on Nov 04, 2022
This was our first experience with a custom tour. Usually, we do all the planning ourselves or have relied on a small group tour provider. The plan Tiago put together was well organized logistically, incorporating our specific asks. Hotels were well chosen, in some cases exceeding our expectations. It was our driver/tour guide Diogo that made our trip so fabulous.
Since this was our first time in Portugal, we wanted to get a full sense of the country (as much as possible) in 12 days. ...
Read more

This was our first experience with a custom tour. Usually, we do all the planning ourselves or have relied on a small group tour provider. The plan Tiago put together was well organized logistically, incorporating our specific asks. Hotels were well chosen, in some cases exceeding our expectations. It was our driver/tour guide Diogo that made our trip so fabulous.
Since this was our first time in Portugal, we wanted to get a full sense of the country (as much as possible) in 12 days.
We started in Porto with a Port tasting and excellent food tour. With Diogo as a our driver and guide, we headed to the beautiful Douro Valley for a vineyard tour, staying at an iconic hotel. On following days we visited Obidos for Jinja, Coimbra ostensibly to see the library, which turned out to be a delightful town. As we pulled into Tomar, I had my doubts. Diogo hooked us up at a local bar where we had a great time with the local football fans watching Benfica beat Porto.
Over 3 days in the Algarve we hiked the cliffs, took a boat tour of the caves, went to surfer beaches and ate fresh caught fish along the beach before heading for 4 nights in Lisbon. As part of our excursion to Evora, Tiago arranged for us to tour a cork oak farm which was particularly interesting. We saw all the must-see spots in and around Lisbon - the Pena Palace, a Fado show, the Coach Museum . . .
Having Diogo as driver took the pressure off our group of four- we could easily enjoy the local beverages and take in the views. Plus we got to see/experience things I don't know we would have without him. His knowledge and obvious pride in his country was evident at all the cultural sites and while driving across the country.
Bottom line: we had a great trip!
Tiago provided us with a custom roadbook with local info and suggestions. It would have been nice to receive that info more than 3 days before departure.

Hotel Reviews
Hotel Hospes Puerta de Alcalá
Madrid

Great room, candy delivered to the room twice daily. Well located. Excellent staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

Pousada Porto-Rua das Flores was very comfortable. Rooms were small but nicely appointed - every bit of space was well utilized. Hotel was well located which made it easy to walk all over the city. The reception staff when we were there let us down a couple times - they were distracted, and made careless restaurant suggestions. Which is a strong reason to get friendly with locals and other travelers.

Authenticity & Character
Location
comfortable, well designed , albeit small rooms
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon Market, Food and Cultural Walk (morning)
Lisbon Market, Food and Cultural Walk (morning)
Lisbon

Food tours in Porto and Lisbon were two of the best we have anywhere - and we do alot of food tours. Great variety of foods and places. Heck, this tour started with the best chocolate cake in the world!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cork Farm Visit
Cork Farm Visit
Portugal

This is a small vineyard with cork oaks. Our guide explained the interconnectivity between grapes, cork oaks and Iberian pigs.

Quality of Experience
Guides, Drivers and Staff
Transport
Culinary Tour of Porto
Culinary Tour of Porto
Porto

Tour guides were enthusiastic, had lots of local community knowledge. Wide ranging selection of foods. Arrive hungry.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Nov 09, 2022

Dear Lynn,

Thank you for your kind words and for your comprehensive review!! Truly appreciated!!!

I'll let Diogo know about it!!!

I hope that you carry fond memories of Portugal with you!

I'm only sad because you seemed to have become Benfica's fans which are my team's big rivals, but I'll get over it! :D

All the best!!

Tiago

Exploring Portugal
Portugal | Oct 25 - Oct 31, 2022

M
Melody B.
Waitsfield, VT | Reviewed on Nov 02, 2022
Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We... Read more

Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We will certainly use kimkim again and recommend it to friends and family too. Very best, Melody

Hotel Review
Vincci Baixa
Lisbon
Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Activity Review
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Guide was perfect. Hike, picnic, history, nature excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 02, 2022

Hi Mel and Anne Lynne, thank you a million for taking the time to post the review. It was a pleasure to organize all the details for your trip, so you could enjoy the big array of experiences Portugal has to offer in the time you had there. I would be very happy to help you with future trips to Portugal and Spain, and I will make sure the guides know how much you enjoyed your time :) All my best, Marta

30th Anniversary trip
Portugal | Oct 12 - Oct 21, 2022

D
David B.
Rockwall, TX | Reviewed on Oct 31, 2022
Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating. Read more

Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating.

Hotel Reviews
Sapientia Boutique Hotel
Coimbra

Very nice view and nice room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de Casaldronho Wine Hotel
Lamego

Very narrow and winding road to access. Would not really recommend.

Authenticity & Character
Location
Nothing....just difficult to access
Staff
Cleanliness & Comfort
Beautiful views
The Editory House Ribeira
Porto

Very friendly and helpful group.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rossio Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Overall nice hotel
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Guide was good and informative....but the hype of visiting Sintra was overrated in my opinion.

Quality of Experience
Guides, Drivers and Staff
Transport
Architectural & Historical Highlights of Lisbon with a Local
Architectural & Historical Highlights of Lisbon with a Local
Lisbon

enjoyed and guide was informative.

Quality of Experience
Guides, Drivers and Staff
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal

we enjoyed and guide was very informative

Quality of Experience
Guides, Drivers and Staff
River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley

Guide was not where we were told to meet him and therefore missed tour on boat. As with all guides they should have a KimKim sign or some other way for the traveler to recognize them. We were very vigilant in trying to find guides and did use the phone to locate....this guide did not answer his phone or text.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Excursion to Guimarães
Half Day Excursion to Guimarães
Porto

Since the guide just drove you to a location and dropped you off....not really of much value.

Quality of Experience
Guides, Drivers and Staff
Transport
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Okay but the vintage car really did not add anything

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 03, 2022
Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone... Read more

Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone number to call your guide if you were unable to locate it. It was a pleasure helping you plan your trip to Portugal, warmest regards, Marina.

We continued to be pleasantly surprised throu...
Portugal | Oct 6 - Oct 16, 2022

T
Tom L.
Mamaroneck, NY | Reviewed on Oct 31, 2022
We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very...
Read more

We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very accommodating and managed to make changes to the trip while we were in Portugal which was amazing to be able to do this and allowed us to alter our travel stress-free.
Although the pre-planning and documents provided were amazing and easy to understand. I wish that we organized a call to discuss the trip with Marina, that was an oversight on our end. I think it would have been great to go through each day and be able to ask general questions.
It was amazing to have an App available with all travel information in one place. This is time-saving and made the trip easy to navigate while we were on the go!
I have already recommended Kim Kim to friends who are looking for some help booking their next vacation.

Hotel Reviews
Vila Galé Douro Vineyards
Armamar

The exterior of the property and view is outstanding! The staff were very nice, friendly, and informative. The food was only OK, I recommend going out to dinner if possible. The rooms also had a great view but were also more on the basic and smaller side. I think it would help if they put less furniture in the rooms, we found it hard for 2 people to put our bags in the room and get ready to go out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sapientia Boutique Hotel
Coimbra

Very cool hotel in the perfect location for a trip to Coimbra! The chef and staff very friendly and welcoming. I wish that they had a bellboy service to help with the bags to and from reception to the main streets, it is a little tricky coming in and out of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Tasting in the Douro Valley
Wine Tasting in the Douro Valley
Portugal

Our guide was fantastic! We had the best lunch experience, one of the best of the trip! and we were able to cater the day to our specific needs.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

We got a great showing of the area and our guide was very personable and knowledgeable! A wonderful day with lots of great spots and yummy food.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Our guide was so cool and sweet! A local that loved his city and showed us some of the most beautiful beaches and parks in the city, it was a treat to see this on bike.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide was very knowledgeable and we felt like we learned so much! She had great stories and antidotes of the past and present.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Porto Cooking Class & Market Visit
Private Porto Cooking Class & Market Visit
Porto

This was a true highlight of the trip! Our guide and chef were personable and knowledgeable. The food was OUTSTANDING! and tailored to our tastes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 02, 2022

Hi Tom, Thank you for your wonderful review! It was a true pleasure helping you plan your trip to Portugal and I am happy to hear you enjoyed your trip and guided tours. I'll be sure to pass on your kind words to all the team. I am glad you found the Trip App useful while traveling, it is indeed very helpful to communicate with you and include extra information about the destinations :) I hope to host you again in Portugal very soon! Warmest regards, Marina

Tiago Made it All Happen!
Portugal | Oct 13 - Oct 23, 2022

Carmen
Carmen S.
Keller, TX | Reviewed on Oct 25, 2022
Tiago was an excellent planner who really took the time to understand what we were looking for. No detail was too small for him and he even made a personal apperance at the airport and picked us up, which was a nice touch after corresponding for months over email and phone. His responsiveness was fantastic (before, during, and even after the trip), his suggestions spot on, and his guidance was extremely helpful. Also to be praised are Diogo (our tour guide in Lisbon) and Paula (our guide... Read more

Tiago was an excellent planner who really took the time to understand what we were looking for. No detail was too small for him and he even made a personal apperance at the airport and picked us up, which was a nice touch after corresponding for months over email and phone. His responsiveness was fantastic (before, during, and even after the trip), his suggestions spot on, and his guidance was extremely helpful.

Also to be praised are Diogo (our tour guide in Lisbon) and Paula (our guide in Porto). Both were friendly, patient, professional, knowledagble, and fun to be around. We thoroughly enjoyed their company, all of Portugal, and all of its lovely people (almost all of whom speak some English).

We drove over 700 miles in 10 days and it never seemed tedious or boring. Love the Douro Valley and Porto; Nazaré ansd Obidos are small towns not to be missed. Just surprise yourself sometimes; Portugal is cool everywhere. Wasn't too crazy about the Fado dinner in Lisbon, but 1 event of 50 is a negligible and to be expected on any vacation.

Thanks Tiago; you rock!!!

Hotel Reviews
Olissippo Oriente
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de la Rosa
Pinhão
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sintra Boutique Hotel
Sintra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memmo Príncipe Real
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Porto (Half-Day Guided Walking Tour)
Explore Porto (Half-Day Guided Walking Tour)
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

The host at the restaurant was pretty rude, claiming that we were late when we weren't/ The food, while authentic, was not too good and not generous. I think for $90 one could do much better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon - half day guided visit
Lisbon - half day guided visit
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Oct 26, 2022

Hi Arturo, Michelle,

Thank you very much for your kind words!! I'm truly glad you enjoyed your trip!!

And above all, I'm very happy to understand that you liked the country in general!!!

All the best!!

Tiago

The guides and drivers were amazing. Patrici...
Portugal | Oct 7 - Oct 21, 2022

B
barb F.
Hopkins, MN | Reviewed on Oct 24, 2022

The guides and drivers were amazing. Patricia was always, and easily, accessible both before and during our trip.

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Oct 25, 2022

Hi Barb,
Thank you for your review. It was wonderful talking to you and helping arrange this magnificent trip for you, Ken, Lynn, and Andy!
I will be here ready to help you plan your next trip to Spain this time!

Best regadrs,
Patricia Marqués

My trip, one of 3, to Azores and Portugal wa...
Portugal | Sep 23 - Oct 4, 2022

R
Robin S G.
East Providence, RI | Reviewed on Oct 12, 2022
My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure. Sao Miguel: the town of... Read more

My trip, one of 3, to Azores and Portugal was enchanting. From the ease with which we were able to organize our trip through Kimkim, their web portal and our guide/orchestrator of our itinerary just perfect. Diogo Lino was a good listener as to our desires, a strong and timely communicator and had a stunning sense of history, pride and a story telling. I and we felt he was watching over us throughout our trip until our arrival home . . . a seamless adventure.

Sao Miguel: the town of Furnas, our home base at Terra Nostra, and meanering around the island all magical. Each day brought delights beyond my imagination. Once on the mainland, Coimbra and the Old University and Library brought goose bumps. An amazing octupus lunch in the hills of Nazarene and the intimate Fado experience in Lisbon unique and wonderful.

Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 13, 2022

Thank you for this review and all the nice words in my regards. It was a pleasure to meet you and I'm very happy all went well and you enjoyed the trip!

We were impressed and happy with Pedro's plan
Portugal | Oct 1 - Oct 10, 2022

Michal
Michal N.
Israel | Reviewed on Oct 11, 2022
We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim
Read more

We were impressed and happy with Pedro's attitude and service.He was faced with surprises which he dealt with efficiently.The whole plan was according to our expectations: a good mixture of walking and driving.I want to especially recommend Jorge who went out of his way in complying with our needs and wishes.
I definitely will recommend Kim Kim

Hotel Review
Vila Galé Cascais
Cascais
Authenticity & Character
Location
The vicinity to the sea
Staff
The guys at the reception were curt.
Cleanliness & Comfort
The room was clean and the bed spacious
Activity Reviews
8-Hour Private Driver Tour of Braga and Guimarães from Porto
8-Hour Private Driver Tour of Braga and Guimarães from Porto
Porto
Quality of Experience
Everything!
Quality of Experience
Everything!
Guides, Drivers and Staff
The drive, the view, the giudance.
Guides, Drivers and Staff
The drive, the view, the giudance.
Transport
The car was clean and comfortable
Transport
The car was clean and comfortable
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
The driver couldn't bring us to the restaurant.Theplace was noisy to the point of disturbing the atmosphere.The acoustic was to intense.The food was not very good.But the music was wonderful and compensated.
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 12, 2022

Hello Michal,
Thank you so much for your feedback!
I am happy to hear that we have exceeded your expectations. It was a pleasure to have you in Portugal and to assist you with the necessary adjustments to accommodate Inbar.
Would love to welcome you in my lovely country once again in the future.
Pedro

The trip was wonderful and the timing each da...
Portugal | Sep 24 - Oct 9, 2022

P
Patrick O.
Deerfield, IL | Reviewed on Oct 10, 2022
The trip was wonderful and the timing each day went off without a hitch. We had good communications with Marina in planning the trip and when we added another couple to the original 6 travelers very late in the process she was able to change things around to accommodate the drivers and the hotels seamlessly.
The tour guides were knowledgeable and flexible when we wanted to deviate from the planned program. Their language skills made us envious, and we were never at a loss to understand what...
Read more

The trip was wonderful and the timing each day went off without a hitch. We had good communications with Marina in planning the trip and when we added another couple to the original 6 travelers very late in the process she was able to change things around to accommodate the drivers and the hotels seamlessly.
The tour guides were knowledgeable and flexible when we wanted to deviate from the planned program. Their language skills made us envious, and we were never at a loss to understand what they were conveying or asking questions to better understand what we were seeing.
The hotels we stayed in were very nice and always located in great areas for restaurants, sightseeing and shopping. All in all, it was a wonderful experience for the four couples, and a memorable experience for four brothers and their wives.

Hotel Review
Singer Palace Hotel
Rome

We originally asked Marina to book us into a hotel in Rome that we had stayed in previously, but she suggested the Singer Palace. I was reluctant to do so, but she assured me that the Singer was equal to or better than the hotel that I was familiar with, and she was correct. The hotel is conveniently located to the historic sites, and to some great shopping and restaurants. It has a nice rooftop bar and a cook to order breakfast that was delicious. At check in, one of the check-in staff accompanied us to our rooms to explain about the hotels history, toured the rooftop and showed everyone how to navigate all the nice touches in the living quarters. All in all, a very good suggestion from our trip advisor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 11, 2022

Hi Patrick, thank you so much for taking the time to write this review! I will pass your kind words to all the team. I am glad to hear that all the family enjoyed the trip and the guided visits, this is what our team always strives for. Singer Palace is certainly a fantastic hotel, this type of hotels makes the stay a totally different experience indeed :) It has been a true pleasure working with you to plan your family trip to Portugal and Sicily and I hope our paths meet again for your next adventures. All my best, Marina

Our trip far surpassed our expectations. Ma...
Portugal | Sep 24 - Oct 9, 2022

B
Barbara O.
Chicago, IL | Reviewed on Oct 10, 2022
Our trip far surpassed our expectations. Marina listened and executed our 2-week adventure. She did an amazing job. She was there all the way from start to finish . I have never used KimKim before, but they are my go to for all my international travels. Read more

Our trip far surpassed our expectations. Marina listened and executed our 2-week adventure. She did an amazing job. She was there all the way from start to finish . I have never used KimKim before, but they are my go to for all my international travels.

Hotel Reviews
Grand Hotel et Des Palmes
Palermo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Singer Palace Hotel
Rome

The most amazing boutique hotel. The staff is the best I have ever seen. Great location and amazing Rooftop view. Restaurant is wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World
Lisbon

Tivoli is a world-class hotel with superb service. The rooftop restaurant is amazing. A definite highlight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto

This is a great boutique hotel.. Location is perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Catania | UNA Esperienze
Catania

Hotel is clean but old. Rooftop restaurant very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Athena
Agrigento

Thia place is out of this world. This was a highlight hotel of our vacation.

Authenticity & Character
Location
Amazing view. The best view ever.
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 10, 2022

Hi Barbara, Thank you for your wonderful review! It's been truly a pleasure to work with you helping you plan your family trip to Portugal and Sicily, I am glad all the family could join you :) I am happy to hear you enjoyed your trip! I hope to host you again in Portugal or Italy very soon! Warmest regards, Marina

Great time in Portugal!
Portugal | Sep 26 - Oct 2, 2022

A
Anna D.
Newburgh, NY | Reviewed on Oct 09, 2022
We had a great time in Portugal! The tour was well planned, so we were able to see a lot in a short period of time. Our guide, Diogo, was also fantastic! He was humorous and smart- we learned a lot and felt comfortable with our guide! Read more

We had a great time in Portugal! The tour was well planned, so we were able to see a lot in a short period of time. Our guide, Diogo, was also fantastic! He was humorous and smart- we learned a lot and felt comfortable with our guide!

Hotel Reviews
Mercure Porto Centro Aliados
Porto

Great location! Hotel was clean and breakfast was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HF Fénix Lisboa
Lisbon

Great location and hotel was clean! One staff member, Nelson, was very outgoing and friendly- he greeted us during breakfast, putting our days off to a good start!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 09, 2022

Thank you for your review, it was a pleasure to guide you in Portugal. I'm happy you felt well received, you are always welcome to come back. Enjoy your life!

Primas in Portugal 2022
Portugal | Sep 24 - Oct 1, 2022

Melinda
Melinda L.
Cumberland, RI | Reviewed on Oct 08, 2022

We had great guides and drivers, especially Valter, Francisco, Sophia, Ricardo and Daniel.

The trip was just the right combination of structure and spontaneity, and we didn’t get exhausted from doing too much.

Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 13, 2022

Hi Melinda, many thanks for sharing your comments and that's fantastic you had a great trip! We're thrilled that together, we got the balance right too and the guides and drivers contributed to the experience :) Un abrazo, James and Chaima

An Outstanding Trip from Start to Finish
Portugal | Sep 23 - Oct 4, 2022

DEBORAH
DEBORAH R.
Denver, CO | Reviewed on Oct 06, 2022
Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus... Read more

Diogo, our guide and trip planner was a joy to work with. He understood our interests and did an outstanding job planning our long and varied itinerary. We had the pleasure of meeting him in Lisbon, as he was our tour guide for our last 4 days. He was patient and open to our requests. His historical and present day knowledge of Lisbon and the surrounding areas is astonishing! Our favorite visits included The Azores- truly a magical place! Nazare and the Pangaea Restaurant for the many octopus dishes and the beach town feel. The Peña Palace and surrounding park will never be forgotten. The kind, caring people we met everywhere we went made our trip very special.

Hotel Reviews
PortoBay Marquês
Lisbon
Thomar Boutique Hotel
Tomar
NH Collection Porto Batalha
Porto
Terra Nostra Garden Hotel
Furnas
Activity Reviews
Évora Guided Day Trip
Évora Guided Day Trip
Portugal

Charming town with a long history. Loved the drive through this area. Stopping to visit the mystery stones, seeing the cork trees, wineries and unique sites in Evora was an unexpected fabulous day. Diogo, our guide , has so much information about everything ! He answered every single question! We had many..

Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

The location is like being in someone’s kitchen. It is a tiny spot and little space to move around. The food was good. Mostly like small tasting menu. The singers and musicians were excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Lisbon
Guided Tour of Lisbon
Lisbon
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto
Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 07, 2022

Thank you very much, it was a pleasure working with you, Robin and David. You are very kind and easy to work with. It's a pleasure to present our country to people interested on understanding our culture and life!

Portugal
Portugal | Sep 26 - Oct 2, 2022

S
S A.
Manhattan, NY | Reviewed on Oct 03, 2022

My group and I had such an amazing time in Portugal. We visited many places/towns around Lisbon and Porto. We got to see many wonderful local and historical places. The whole experience was memorable including the wine tasting, sunset cruise, and Fado dinner. Diogo very professional, extremely knowledgeable, accommodating, and had a great sense of humor.

Local specialist: Diogo Lino
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on Oct 03, 2022

Thank you for the kind words. It was a pleasure to be with all of you. Very happy you enjoyed everything and hope you can come back to Portugal one day. Salamat, Obrigado

12 Fantastic Days in Portugal
Portugal | Sep 20 - Oct 1, 2022

G
Gary M.
Lufkin, TX | Reviewed on Oct 03, 2022
I would like to thank Tiago for preparing a amazing road book, there was a lot to see and do but that is exactly what I asked for in my early conversation with Tiago.
Highlights of the trip:
Two fantastic days with Joel guiding us around Lisbon and Sintra and picking incredible lunch restaurants - thank you Joel he was very helpful introducing us to Portugal
Staying at Quinta do Tedo in the Douro Valley, great small hotel and vineyards- amazing views and a great diner Porto- great... Read more

I would like to thank Tiago for preparing a amazing road book, there was a lot to see and do but that is exactly what I asked for in my early conversation with Tiago.
Highlights of the trip:
Two fantastic days with Joel guiding us around Lisbon and Sintra and picking incredible lunch restaurants - thank you Joel he was very helpful introducing us to Portugal

Staying at Quinta do Tedo in the Douro Valley, great small hotel and vineyards- amazing views and a great diner

Porto- great Hotel, Mercure Porto Centro, wonderful location and a very informative 1/2 day walking tour with Debora, she did a great job showing us the city

Probably one of the major highlights of the trip was spending the afternoon at Herdade de Coelheiros, near Evora,touring the cork farm, vineyards, olive trees and walnut orchard , this is a amazing 800 hectares of working farm. We toured the entire property by jeep with a wine tasting afterwards. This place is not to be missed!

Lagos - a very good half day catamaran tour along the coastal cliffs and caves- this was another wonderful day with Discovery Tours.

In general the trip was fantastic due Portugal being such a clean beautiful country with very happy and helpful people. In most cases everyone I met were always happy to help, direct, guide, suggest and always willing to make our stay enjoyable- the people are wonderful! The food was always well prepared and delicious either in a fancy restaurant or a small bar. This was the best seafood I have ever eaten. Tiago had some great recommendations for dining- thank you!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Oct 03, 2022

Dear Gary,

Thank you so very much for your very comprehensive feedback and for your very kind words.

I'm truly happy that you enjoyed your trip, and although we didn't get to meet in person, Joel spoke very highly of you!!!

All the best and please stay in touch!!

Tiago

Lisbon to Porto to Cascais. Sept 2022
Portugal | Sep 24 - Oct 1, 2022

L
Laurie m.
Providence, RI | Reviewed on Oct 02, 2022
Absolutely Perfect! James was spot on with all of our requests and interests in visiting certain spots in Portugal. All of our transfers ran smoothly and the tour guides Frank, Sophia, Daniel, Ricardo, Sonia, Fransisco, Malia and Valter were fantastic! They all were extremely informative, warm, friendly and provided lots of laughs! I would highly recommend Kim Kim's services. Our local contact Chaima, was always available and frequently checked in with us to be sure we were doing well. ... Read more

Absolutely Perfect! James was spot on with all of our requests and interests in visiting certain spots in Portugal. All of our transfers ran smoothly and the tour guides Frank, Sophia, Daniel, Ricardo, Sonia, Fransisco, Malia and Valter were fantastic! They all were extremely informative, warm, friendly and provided lots of laughs! I would highly recommend Kim Kim's services. Our local contact Chaima, was always available and frequently checked in with us to be sure we were doing well. We would not have been able to cover so much had we done this on our own. We enjoyed every highlight from the history in old Lisbon, bakeries, walking tours, Fados, wineries, magnificent views of the Douro Valley, resort town of Cascais...the list is endless! Deepest thanks to James for organizing such a magical, memorable trip!

Hotel Reviews
Pestana Cidadela Cascais
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip from Porto to Coimbra & Nazaré, End in {{end_location}}
Day Trip from Porto to Coimbra & Nazaré, End in {{end_location}}
Portugal

Spectacular day with Valter! He made the day so much fun with stops in Coimbra, Nazare and then with final stop in Cascais. The views were amazing, the stops were great ...can not say enough !

Quality of Experience
Guides, Drivers and Staff
Melia who gave us the tour in Coimbra was delightful. She knew so much about the university ...it was all so interesting !
Transport
Day Trip to the Douro Valley  for a Wine Tour & River Cruise
Day Trip to the Douro Valley for a Wine Tour & River Cruise
Porto

Amazing day with Fransisco! The vineyards and the Douro River cruise were just beautiful. The view were breath taking. The day was magical!

Quality of Experience
Guides, Drivers and Staff
Transport
everything!!!! Trip is a must on your visit to Porto
Private Transfer from Lisbon to Porto
Private Transfer from Lisbon to Porto
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy a Private Walking Tour of Porto
Enjoy a Private Walking Tour of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Trip to Sintra & Pena Palace
Half Day Trip to Sintra & Pena Palace
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Fado & Tapas
Sunset Fado & Tapas
Lisbon
Quality of Experience
Food
more choices for dinner ...we only had 2 choices
Guides, Drivers and Staff
Transport
Explore Lisbon with a Private Walking Tour
Explore Lisbon with a Private Walking Tour
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Take a Tuk-Tuk Tour to Spectacular Lookout Points
Take a Tuk-Tuk Tour to Spectacular Lookout Points
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 05, 2022

Hi Laurie! That's so good to hear you had such a great time! It really makes our day to hear comments like this!! It was a delight to plan it out with you and we're so glad it all came together well. All the best to you all and thanks for travelling with us. Un abrazo, James

THE BEST TRIP !! Every aspect was top notch....
Portugal | Sep 16 - Sep 26, 2022

R
robin k.
North Chicopee, MA | Reviewed on Sep 30, 2022

THE BEST TRIP !! Every aspect was top notch. All of our drivers were wonderful very nice, friendly and leaving us with so much information and history. So many great moments.
Thank you!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 02, 2022

Dear Robin,
So happy to receive your positive feedback :)
Very happy to hear that enjoyed every single moment of your trip in my lovely country.
I hope to welcome you in Portugal once again in the future.
Sincerely,
Pedro

I think everyone (Francisco, Ricardo, Andre, ...
Portugal | Sep 16 - Sep 26, 2022

sherry
sherry z.
Taunton, MA | Reviewed on Sep 29, 2022
I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot...
Read more

I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot say enough about the welcomeness felt by all and the easiness to get around with help from our Portuguese guides.
It was a trip we will recommend to many of our friends. Pedro listened to all of our needs and fulfilled them all. His constant check-in of how things were going made us all very cared for! Thank you so much and we look forward to visiting your beautiful country with beautiful people once again.

Hotel Reviews
The Noble House
Evora

Architecturally magnificent with an antiquated feel. Plenty of room to relax in a somewhat small setting. It has a lovely small courtyard in front to sit and breakfast can also be taken outside on the deck. Very quiet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

Magnificent art work in large open lobby with a library to sit and ponder how they made this fortress into lovely rooms with outside sky views. Very interesting and easy walk to the beach and town . Hard not to like Cascais and where it is but the fortress sealed our fondness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

Great location and lovely rooms. Dining on the sidewalk or inside had an interesting menu and staff was extremely cordial.

Authenticity & Character
Feeling of old and new.
Location
Easy walk to the river and train station.
Staff
Attentive!
Cleanliness & Comfort
Easy access to amenities and bar...plenty of room for two.
Madalena by The Beautique Hotels
Lisbon

Small but unique in all its lovely working personnel. We were welcomed with open arms and always being accompanied with directions, our personal needs, restaurant suggestions and information etc. Truly a home away from home......Helpful in every way! Breakfast crews were delightful...... We would recommend Madalena highly....also location was perfect!

Authenticity & Character
Attention to detail.....
Location
Easy to walk everywhere from there!
Staff
All of them.....so very willing to help in any way.
Cleanliness & Comfort
Comfortable rooms and clean!
Activity Review
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The views, the driver, the winery and wine! A relaxing day in the vineyards of Douro cannot be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Ability to talk to the driver and hear easily the stories of Duoro Valley.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 29, 2022

Dear Sherry,
I appreciate you taking the time to write so many kind words about our country and services - I truly appreciate you sharing your experience.
I will make sure to share your feedback with all our team and guides.
Looking forward to welcome you in Portugal once again in the future.
Sincerely,
Pedro

Portugal is a MUST for your next European Holiday
Portugal | Sep 8 - Sep 19, 2022

Martha
Martha R.
San Antonio, TX | Reviewed on Sep 29, 2022
We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We... Read more

We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We found the Tour group for our hike to be exceptionally kind and flexible. We had a possibility of poor weather and every day; the team was willing to reschedule pick up's and or modify our trek so we could avoid any issues. The GPS App for the treks was very easy to use and we were able to follow along the paths with confidence. We want to say a special thanks to Marta as she was EXTREMELY helpful to us as we had to delay our trip slightly. She graciously helped us to reschedule all of our plans and we could not have been more grateful for her patience. We have used KimKim in the past and we will absolutely use them for our next trip.

Hotel Reviews
Arribas Sintra Hotel
Sintra

This hotel was perfect for Arribas. The POOL - OH MY GOODNESS! I have never seen a pool like this, enormous. The staff was so kind, and we appreciated all of the assistance during our stay.

Authenticity & Character
The POOL! You must swim, it is a surreal experience.
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

This property is sublime. The grounds are appointed with incredible exterior sculptures and tranquil courtyard. The room was lovely, extremely spacious and comfortable. The pool area was peaceful, and we were able to have a cocktail while lounging in the sun. FIVE STARS!!

Authenticity & Character
Location
A lovely stroll along the waterfront to the city center of Cascais
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 30, 2022

Hi Martha, thank you so much for this fantastic review and the time you put into it. It was a pleasure to prepare this experience for you and see how you enjoy it despite the change of dates. Portuguese countryside and natural parks as you say are a MUST and hiking through them is an adventure. Let me know when you plan a new excursion to Spain or Portugal and I will be happy to help. All my best, Marta

We were impressed and very pleased with each ...
Portugal | Sep 16 - Sep 26, 2022

Page
Page R.
Hanover, MA | Reviewed on Sep 29, 2022
We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country Read more

We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country

Hotel Reviews
Pestana Cidadela Cascais
Cascais

Wow..What a beautiful hotel Great location..modern and cool

Location
Cleanliness & Comfort
The Noble House
Evora
Pestana Porto - A Brasileira
Porto

Great location...excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Madalena by The Beautique Hotels
Lisbon

excellent location...excellent service..delicious breakfast...lovely room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Portugal

It was a beautiful town and our guide was calm and interesting We had a little mix up in the chapel of Bones..too crowded for us...and we lost our guide for a while..waited outside..It was nice

Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

It was beautiful..hot and just beautiful country

Quality of Experience
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

We were again surprised it was a private tour...It was excellent. What a beautiful vineyard and winery....so beautiful. We LOVED our lunch

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

I was concerned at first that Andre had a cold but he explained it was just an allergy. He was a fast driver but drove well. He was very engaging and gave us an excellent all day tour. We enjoyed getting to know him and share stories

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

We were surprised it was private tour...It was wonderful...and tasting was great..served with delicious cheese

Quality of Experience
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Andre was very nice and informative

Quality of Experience
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

We loved our driver Nelson..we enjoyed the entire day with him. He was excellent...great smooth ride..relaxed..beautiful playlist of music

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

It was wonderful...the music was beautiful

Quality of Experience
Food
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

We loved it and our guide was excellent

Quality of Experience
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 29, 2022

Hey Page :)
It is great to hear from you!

I am reallly happy to hear that you enjoyed our planning and that Portugal exceeded your expectations! Thank you so much for your kind words about Portugal.

All the best,
Pedro & Across Portugal Team

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