Kimkim Trip Reviews for Portugal

4.9
Based on 603 ratings
Read 603 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thank you Kim Kim
Portugal | Oct 4 - Oct 19, 2024

C
Cathy D.
San Jose, CA | Reviewed on Oct 21, 2024
Our trip to Portugal and Spain was amazing. From the moment we stepped off the plane and met our driver, we were so well taken care of. It was nice to experience the locations and not worry about the logistics of travel. All of our guides were really good and incredibly knowledgeable. A few really stood out. Joao Campos who took us to the Douro Valley was a great guide and arranged a wonderful lunch for us. We enjoyed our conversation with him too. Paulo who took us to Sinatra and Cascais... Read more

Our trip to Portugal and Spain was amazing. From the moment we stepped off the plane and met our driver, we were so well taken care of. It was nice to experience the locations and not worry about the logistics of travel. All of our guides were really good and incredibly knowledgeable. A few really stood out. Joao Campos who took us to the Douro Valley was a great guide and arranged a wonderful lunch for us. We enjoyed our conversation with him too. Paulo who took us to Sinatra and Cascais was wonderful. He told us so much about history and culture and the locations we visited. He took us to his wife’s family restaurant where we had a lovely meal. We really enjoyed our time with him. Patricia’s tour of the Mezquita in Cordoba was so very interesting. We felt like we got detailed information that other tours did not seem to get. I think our favorite hotels were H10 in Sevilla and 7 Islas in Madrid. They were elegant and fun. Our entire trip was lovely. Thank you so much.

Hotel Reviews
Porto Charming Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be Poet Baixa Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Casa de la Plata
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Comfort Dauro 2
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Paulo was an amazing guide. We learned a lot and had a really enjoyable day. We highly recommend this tour.
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Flamenco Experience
Flamenco Experience
Portugal
Quality of Experience
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Private Transfer Hotel to Train Station, Train Seville to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to Seville, Private Transfer Train Station to Hotel
Private Transfer Hotel to Train Station, Train Seville to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to Seville, Private Transfer Train Station to Hotel
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to  {{end_location}} via Ronda & White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Joao Campos was an amazing guide. We had a wonderful experience.
Transport
Hiking Excursion in the Andalusia Countryside
Hiking Excursion in the Andalusia Countryside
Portugal

Our guide was wonderful. Despite a lot of rain we had a great time. She told us so much about the plants we saw and the history of the area during the civil war. We saw some of the caves and trenches the rebels and soldiers used as well as beautiful views of the Sierra Nevada Mountains. The escape to nature was a wonderful change of pace from all the cities and crowds we had been in. Our guide was wonderful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre

We had an amazing trip. Pedro our specialist ...
Portugal | Oct 9 - Oct 19, 2024

B
Brian L.
Newark, NJ | Reviewed on Oct 20, 2024
We had an amazing trip. Pedro our specialist listened to us when we initially spoke about our interests and what we enjoy doing when we travel. He tailor made a trip that incorporated the things that make a trip special for us. Throughout our trip he would check in on us to assure we we satisfied with all aspects of our travels and reminded us of our upcoming events. Very attentive to detail. Our trip started in Porto with Ivo our driver who was so much more then a driver as he shared so much... Read more

We had an amazing trip. Pedro our specialist listened to us when we initially spoke about our interests and what we enjoy doing when we travel. He tailor made a trip that incorporated the things that make a trip special for us. Throughout our trip he would check in on us to assure we we satisfied with all aspects of our travels and reminded us of our upcoming events. Very attentive to detail. Our trip started in Porto with Ivo our driver who was so much more then a driver as he shared so much about the areas we visited. Our time together generated a friendship which became part of our Portugal experience. Our guide in Porto, Sarah and in Lisbon, Margarette were awesome. They shared so much information about not only the sights but also the culture and history, we both enjoyed their insight and willingness to share. It helped us get a better understanding of Portugal.
When traveling from Algarve to Lisbon and Sintra Helios was much more then a driver but an excellent guide sharing his insights and pointing out sights and their significance.
The hotels that were booked for us were also well located and exceptional. The staff very attentive. All these aspects led to a great experience, a desire to return to Portugal and no reluctance to using Kim Kim again to book our next adventure.
Thank you

Hotel Review
Heritage Avenida Liberdade
Lisboa

Awesome location, beautiful building and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Transfer from Porto to Algarve
Private Transfer from Porto to Algarve
Portugal
Quality of Experience
Guides, Drivers and Staff
Ivo was just great, more then a driver
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 21, 2024

Dear Brian,
Wow! Thank you so much for your wonderful feedback.
I am so glad to hear we were able to create such a personalized experience for you. It is amazing to hear that you not only enjoyed the sights but also formed meaningful connections with your guides and drivers. Their insights and passion for the culture have totally enriched your journey :)
Thank you for sharing your experience!
Your friend in Portugal - Pedro

We had a wonderful vacation in Portugal. Pedr...
Portugal | Oct 5 - Oct 15, 2024

K
Kalpana M.
Los Angeles, CA | Reviewed on Oct 19, 2024
We had a wonderful vacation in Portugal. Pedro and his team made our vacation truly memorable. They planned a great itinerary for us based on what we wanted to do and would update us every day. The hotels that were booked for us were all outstanding as were the local guides and drivers. Thanks Pedro! Read more

We had a wonderful vacation in Portugal. Pedro and his team made our vacation truly memorable. They planned a great itinerary for us based on what we wanted to do and would update us every day. The hotels that were booked for us were all outstanding as were the local guides and drivers. Thanks Pedro!

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Great location and beautiful hotel. Wonderful breakfast and very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto

Centrally located and beautiful hotel. Room was small but well appointed and comfortable. Friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Great location and gorgeous hotel. Beautifully restored. Excellent restaurant in the hotel which was especially appreciated when it was raining heavily the night that we arrived.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 21, 2024

Dear Kal,
Thank you so much for your review. I am so glad to hear you had such a wonderful time in Portugal. It is great that we were able to tailor the experience to your preferences and that you appreciated our daily check-ins.
You support is super appreacited :)
Your friend in Portugal - Pedro

Iberian Peninsula Adventure
Portugal | Oct 1 - Oct 16, 2024

brad
brad m.
Japan | Reviewed on Oct 17, 2024
We truly enjoyed our holiday with the highlights being the guided day trips to the Duoro Valley (Riu Quiroz), Sintra (Susana Carvalho) and Monserrat (Jordi ). We also very much enjoyed our side trips to Fatima, Obidios (Marta) and Peniscola. Read more

We truly enjoyed our holiday with the highlights being the guided day trips to the Duoro Valley (Riu Quiroz), Sintra (Susana Carvalho) and Monserrat (Jordi ). We also very much enjoyed our side trips to Fatima, Obidios (Marta) and Peniscola.

Activity Reviews
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Fun exploring and experiencing the food culture while meeting new people in a small group setting. Experience led to repeat consumption of new favorites.

Quality of Experience
Quality of establishments visited and prep before arrival.
Food
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Great weather and great views with nice lunch setting!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal

Comfortable, safe transport with flexible timing for each stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Nice guided hike at comfortable pace with great views.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Amazing architectural feat, detailed historical evolution.

Quality of Experience
Guides, Drivers and Staff
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

The weather dampened our experience but the visiting Man U football fans added some interest. Pestana Hotel on the River was great!

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Visit Montserrat and Hiking
Visit Montserrat and Hiking
Barcelona

A great experience literally above the clouds!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 17, 2024

Hi Brad! Thank you for taking the time to write this review and submit the beautiful pictures to showcase our natural landscapes and incredible architectural sights. It has been a pleasure to work with you on this adventure and I am sure we will work together again on another trip in the future. All my best, Marta

Marina was wonderful to work with!
Portugal | Sep 23 - Oct 1, 2024

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Karen C.
Newark, NJ | Reviewed on Oct 10, 2024
Marina was wonderful to work with, she listened and really captured all the best adventures for our first trip to Portugal. When we had to make adjustments - we really appreciated her understanding and patience. Marina and her team were very accessible leading up to and during our trip. The entire trip was great! The best parts were our private boat trip on the Douro River in the Douro Valley and our private day trip to Sintra and the Atlantic Coast of Lisbon with tour guide "Nuno". I can't... Read more

Marina was wonderful to work with, she listened and really captured all the best adventures for our first trip to Portugal. When we had to make adjustments - we really appreciated her understanding and patience. Marina and her team were very accessible leading up to and during our trip. The entire trip was great! The best parts were our private boat trip on the Douro River in the Douro Valley and our private day trip to Sintra and the Atlantic Coast of Lisbon with tour guide "Nuno". I can't wait to plan our next trip and I will highly recommend KimKim to my friends.

Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

The private day excursion to Sintra, Cascais, and Estoril was fantastic. Our guide was not only lovely but truly knew the best timings to visit each destination, allowing us to explore before the crowd of tour buses arrived. This made our experience feel personal and serene as if we had the sites to ourselves. The guide was incredibly flexible, allowing us to adapt our plans to fit our interests and pace, including accommodating a special lunch request. It was a day well spent, and we loved every moment of it!

River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley

The private river boat experience on the Douro River was a highlight of our trip. It was a special anniversary celebration, and the two young men who took us on the boat were lovely. Thanks to our specialist Marina, we had a bottle of sparkling wine waiting for us, making the occasion even more special. It felt personalized and intimate, exactly what we wanted. The attention to detail and the effort to make it a memorable day were much appreciated!

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 11, 2024

Hi Karen, thank you so much for this wonderful review! I am happy to hear you enjoyed your trip to Portugal, I will share your kind words to all the team 🤩It has been a real pleasure for me to be a small part of your trip to Portugal and I hope we will keep in touch for your future adventures in Europe! Warm regards, Marina🥰

We had an amazing time visiting Lisbon, Lagos...
Portugal | Sep 27 - Oct 5, 2024

D
Dana V.
Ashburn, VA | Reviewed on Oct 10, 2024
We had an amazing time visiting Lisbon, Lagos & Cascais. The history, people & food were all spectacular. Highly recommend private driver Gold car services for day trip to Sintra. Nuno was great to spend the day with us. Marissa was in contact with us throughout the booking process & all suggestions and activities were spot on. It was great being able to keep in touch every day as she checked in each day to assure all was going smoothly. Any little request was addressed with the... Read more

We had an amazing time visiting Lisbon, Lagos & Cascais. The history, people & food were all spectacular. Highly recommend private driver Gold car services for day trip to Sintra. Nuno was great to spend the day with us. Marissa was in contact with us throughout the booking process & all suggestions and activities were spot on. It was great being able to keep in touch every day as she checked in each day to assure all was going smoothly. Any little request was addressed with the greatest efficiency. We could not have asked for more. We will definitely use Kim Kim again!

Hotel Reviews
Bairro Alto Hotel
Lisboa

Great location & amazing breakfast with city views. Staff was wonderful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
D. Manuel I - Charming Residence
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our guide as terrific. History & details walking all over the city, followed by the wine tasting. Overall great

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

Great way to see Belem, monastery & the wonderful custard tarts!

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Beautiful way to see the caves & coast

Quality of Experience
Guides, Drivers and Staff
Transport
Visit: Cascais
Visit: Cascais
Portugal

Marissa suggested this stop. What a great town/ city. Love the mix of the charming town with the beach & coast.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Oct 11, 2024

Dear Dana,

Thank you for your lovely message :) It was an absolute pleasure to be part of making your trip to Portugal memorable. I’m thrilled to know you had such a fantastic time!!
Wishing you safe travels, and I hope to welcome you back to Portugal soon!

Warm regards,
Your friend in Portugal,
Marisa

Portugal road trip
Portugal | Sep 12 - Sep 25, 2024

Nancy
Nancy K.
Largo, FL | Reviewed on Oct 08, 2024
Helena did an amazing job setting us up with a great trip to Portugal. In addition, when we decided we wanted to make a change to our itinerary while we were on our trip, Helene handled the cancellations and new hotel reservations leaving us free to enjoy our trip hassle free. The only problem we seemed to have was Sue, a member of our party, for reasons unknown, was not getting email responses from Helene. And we had one unforeseen expense upgrading our car from a manual to an... Read more

Helena did an amazing job setting us up with a great trip to Portugal. In addition, when we decided we wanted to make a change to our itinerary while we were on our trip, Helene handled the cancellations and new hotel reservations leaving us free to enjoy our trip hassle free. The only problem we seemed to have was Sue, a member of our party, for reasons unknown, was not getting email responses from Helene. And we had one unforeseen expense upgrading our car from a manual to an automatic transmission.
This is our 3rd trip using KimKim and we plan to use you again on our next trip and will continue to recommend you highly to friends and family.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 14, 2024

Hi Nancy,

Thank you so much for taking the time to leave such a lovely review!
I’m delighted to hear you enjoyed your trip to Portugal and that the changes were handled smoothly. 😊
I’m sorry Sue had trouble receiving my emails, and I’ll make sure to address that in the future.
Regarding the car upgrade, larger cars can indeed be hard to find with automatic transmissions, and I apologize for not communicating that more clearly.

It was a pleasure working with you, and I look forward to helping you plan your next adventure! Maybe Spain, Italy or Morocco?

Warmest regards,
Helena

Our trip was spectacular.
Portugal | Sep 24 - Oct 6, 2024

K
Ken P.
Flagami, FL | Reviewed on Oct 08, 2024

Our trip was spectacular. Our guide Joao worked with us to tailor the trip to our specifications, gave great tips on things to see at each destination and gave additional suggestions for things we didn't consider. He was prompt, friendly and had a great sense of humor. He was flexible when we asked to make minor changes to our itinerary as the trip progressed. Would highly recommend him for your travels to Portugal.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Oct 08, 2024

It was great having you and Tania here. I’m glad you liked it and thank you for your kind words.

Celebrating our 30th anniversary in beautiful Portugal
Portugal | Sep 21 - Sep 30, 2024

Connie
Connie L.
Canada | Reviewed on Oct 02, 2024
The goal of our trip was to celebrate our 30th anniversary in a way that would allow us to relax and experience the beauty and wonder of Portugal without worrying planning all the details. Once Marta understood what we enjoyed, she planned a fabulous vacation for us. Our accommodations allowed us to access desirable historic sights and walking paths, ocean beauty within several minutes. The tours Marta booked, like biking through Porto, visiting the Douro Valley, walking through Lisbon and... Read more

The goal of our trip was to celebrate our 30th anniversary in a way that would allow us to relax and experience the beauty and wonder of Portugal without worrying planning all the details. Once Marta understood what we enjoyed, she planned a fabulous vacation for us. Our accommodations allowed us to access desirable historic sights and walking paths, ocean beauty within several minutes. The tours Marta booked, like biking through Porto, visiting the Douro Valley, walking through Lisbon and visiting Sintra created memorable experiences as each guide was excellent, personable and well versed in their area of expertise.

Hotel Reviews
Flores Boutique Hotel
Porto

In the heart of the city, this gem was clean, filled with charm and offered an amazing breakfast.

Authenticity & Character
The little courtyard on the 4th floor, the dining room with it's painted ceiling, it oozed with charm.
Location
Within walking distance of the historic downtown, we could walk everywhere we wanted to go from here.
Staff
Helpful and friendly
Cleanliness & Comfort
Our room was spotless, and the bed and linens were excellent
Be Poet Baixa Hotel
Lisbon

Our room was in the heart of the charming city center, close to everything and yet the windows, once closed, blocked all noise. We could see the water from our balcony and walk for hours, seeing many historic sights from this hotel.

Authenticity & Character
The room had everything we needed, including a little fridge and a coffee maker, the breakfast was delicious
Location
Close to the heart of the city
Staff
So kind, helpful, Yves went over and above, the staff was wonderful
Cleanliness & Comfort
Clean rooms, hallways and restaurant.
Carvi Beach Hotel
Lagos

Right on the water, near a board walk that allowed you to meander all the along the coastline for many kilometers. We also loved the fact that we could walk to the historic part of the city in minutes. Finally, the rooftop restaurant, with views of the ocean, was fabulous.

Authenticity & Character
It felt like a beach hotel, simple but clean.
Location
Right on the ocean, next to the beach and walking trails.
Staff
Warm and helpful
Cleanliness & Comfort
Simple, part of the room had been redone, not the bathroom but it was very functional
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hi Connie, thank you for submitting your feedback! It was a pleasure to help you plan a trip to Portugal so you can celebrate your anniversary abroad discover new charming locations and create life-long memories 🤗 Hope to hear from you soon for another adventure! Best, Marta

Active Fall Adventure near Lisbon
Portugal | Sep 15 - Sep 30, 2024

Mark
Mark A.
Canada | Reviewed on Oct 01, 2024
We hiked around several small towns west of Lisbon. The amount of information that we received about the different places, restaurants, etc before we went was comprehensive. The hotels/accommodation was first class. The Ride with GPS app used to help us navigate back roads and wilderness paths worked amazingly well. The weather was perfect for hiking (I would not want to try it in July/August). A moderate level of fitness is required - about 9-15 km hiking/day (but there are options for... Read more

We hiked around several small towns west of Lisbon. The amount of information that we received about the different places, restaurants, etc before we went was comprehensive. The hotels/accommodation was first class. The Ride with GPS app used to help us navigate back roads and wilderness paths worked amazingly well. The weather was perfect for hiking (I would not want to try it in July/August). A moderate level of fitness is required - about 9-15 km hiking/day (but there are options for getting rides). Our luggage was always waiting for us at the next hotel. And the drivers were friendly, knowledgeable, and punctual. (The weather for our hikes was great- essentially sunny, without any rain. We had some afternoon rain one day in Lisbon). Our "Get to know Lisbon with a local" was top notch- walking through the streets of Lisbon, seeing the highlights, and learning history. We cooked (under supervision!) a delicious meal with Cooking in Lisbon, and had an enjoyable evening with 9-10 others).

Hotel Reviews
Hotel Baia
Cascais

Central location, easy walk to the beach, first class, excellent services

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta Vale da Roca
Azóia

Quiet, secluded location. Intimate- maybe 5-8 suites total. 10 minute walk to a top notch restaurant, 12-15 easy walk to town. Fantastic panorama view of the coast, from our room or from the breakfast area. Enjoyed the knowledgeable wine tour (vineyard on the property). Suspect that we were in the honeymoon suite- large bathtub, well appointed. Large swimming pool. Did not make use of the exercise room, sauna, whirlpool.

Authenticity & Character
Location
a short walk off of the beaten path
Staff
Cleanliness & Comfort
Sintra Boutique Hotel
Sintra

Central Sintra location- a half block off of the main downtown area. Knowledgeable staff, offering suggestions of places to see. Our hikes took us up to the Moorish castle and Penna Palace. Found some excellent restaurants a short distance from the hotel. Room was first class, comfortable, well appointed

Authenticity & Character
Location
Right in the centre of the old town
Staff
Cleanliness & Comfort
Arribas Sintra Hotel
Sintra

Comfortable first class room, massive salt water swimming pool, excellent restaurants

Authenticity & Character
Location
on the edge of the ocean- we could see people surfing the waves at 7 in the morning and late at night,.
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 02, 2024

Hi Mark, thank you for taking the time to submit this thorough review! It has been a pleasure to organize this hiking and cultural adventure for both of you 😍 Wish you could visit us in Portugal and/or Spain again in the future as I would be delighted to help. All the best, Marta

All of our guides were wonderful. For our wal...
Portugal | Sep 21 - Sep 29, 2024

L
Lauren O.
Richmond, VA | Reviewed on Sep 30, 2024
All of our guides were wonderful. For our walking Lisbon tour we had Alex who was so passionate and informative. For our Sinta tour we had a Gorge who was a local and took us around and we were able to avoid the mass crowds. He was informative and fun to go through the parks with. He took great pictures. We did feel slightly rushed going through the palace you could tell he didn't like the crowds. Our tour guide for Douro valley was amazing, he was extremely knowledgeable and helpful,... Read more

All of our guides were wonderful. For our walking Lisbon tour we had Alex who was so passionate and informative. For our Sinta tour we had a Gorge who was a local and took us around and we were able to avoid the mass crowds. He was informative and fun to go through the parks with. He took great pictures. We did feel slightly rushed going through the palace you could tell he didn't like the crowds. Our tour guide for Douro valley was amazing, he was extremely knowledgeable and helpful, impecable service, he wouldn't let your wine glass ever be empty. Our private transfer to Coimbra was a pleasant surprise and Martha knew a ton about Portugal and gave us great suggestions on places and other random facts.

Hotel Reviews
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
My Story Hotel Figueira
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pur Oporto Boutique Hotel by Actahotels
Porto
Authenticity & Character
Location
too far away from the river.
Staff
Cleanliness & Comfort
extremely small shower and didn't have hot water for some showers.
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Porto's Highlights on an e-Bike
Explore Porto's Highlights on an e-Bike
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Oct 01, 2024

Dear Lauren, thank you so much for this wonderful review! I'll forward your feedback to our guides, drivers, and hotel staff. It has been a real pleasure for me to be a small part of your trip to Portugal and I hope we will keep in touch for your future adventures in Europe! Warm regards, Rita🥰

The trip was great from beginning to end. Ped...
Portugal | Sep 20 - Sep 29, 2024

K
Kathryn B.
Newark, NJ | Reviewed on Sep 30, 2024
The trip was great from beginning to end. Pedro was excellent!!! Stayed in touch with us daily with information and updates. Had the best time. Portugal was amazing Read more

The trip was great from beginning to end. Pedro was excellent!!! Stayed in touch with us daily with information and updates. Had the best time. Portugal was amazing

Hotel Reviews
PortoBay Marquês
Lisbon

The staff was so friendly and helpful. Location was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

This was a 2 bed, 2.5 bath apartment in a great location. Beautiful old palace updated with all modern amenities. Would definitely stay again on my return to Porto ❤️

Authenticity & Character
Location
Staff
So friendly
Cleanliness & Comfort
Apartment was spotless
NEXT - by Savoy Signature
Funchal

Great location and amenities. Very modern with young hip vibe

Authenticity & Character
Modern
Location
On the water and could walk to restaurants and shops
Staff
Friendly
Cleanliness & Comfort
Very clean and comfortable
Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Had a great time with Ana. Very knowledgeable and sweet.

Quality of Experience
Guides, Drivers and Staff
Ana is fantastic
Transport
Walking
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Food was great. Music beautiful ❤️

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Beautiful Sintra. Great dsy

Quality of Experience
Guides, Drivers and Staff
Viviana was awesome. Knowledgeable, helpful and friendly
Transport
Comfortable car
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Wonderful day in the beautiful Douro valley. Ivo was a great driver and tour guide. Had so much fun

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Stunning!!!!

Quality of Experience
Guides, Drivers and Staff
Nonu was a great captain
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Had a wonderful walking tour in Porto. A stunning city. Even in the rain

Quality of Experience
Guides, Drivers and Staff
Sara was wonderful. Knew everything thing about the history of Porto and the architecture. Really rnjoyed
Transport
Walking in the rain
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Beautiful vineyard. The tour so interesting

Quality of Experience
Guides, Drivers and Staff
Victor was so much fun and very knowledgeable
Transport
Unveil the Western landscapes of Madeira Island on a Small Group Tour
Unveil the Western landscapes of Madeira Island on a Small Group Tour
Madeira

What an adventure. We had a great time. Small fishing village, off roading in beautiful forests that smelt like eucalyptus, swimming in volcanic pool, visiting a black sand beach and waterfalls. And that wasn’t everything ❤️

Quality of Experience
Guides, Drivers and Staff
Pedro was fantastic, friendly, helpful, knowledgeable and a great driver
Transport
4 wheel drive jeep
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 01, 2024

Dear Kathryn,
Thank you so much for your kind words :) - It was truly a pleasure to help make your trip to Portugal special.
I am so happy to hear you had such a great time and enjoyed everything from beginning to end. If you ever plan to visit again or need anything in the future, don’t hesitate to reach out.
Safe travels and hope to see you back in Portugal soon!
Your friend in Portugal - Pedro

Los hoteles muy buenos
Portugal | Sep 14 - Sep 21, 2024

Samuel
Samuel W.
Los Angeles, CA | Reviewed on Sep 28, 2024
Los guías fueron excelentes ,
Irene el tour de Toledo muy buena y muy
Filosa en Lisboa buenísima
Daniela en Lisboa muy buena
Claudio magnífico en Setúbal
En muy buena en Évora Y buen tour
Y el día en Valle Duoro muy divertido
Read more

Los guías fueron excelentes ,
Irene el tour de Toledo muy buena y muy
Filosa en Lisboa buenísima
Daniela en Lisboa muy buena
Claudio magnífico en Setúbal
En muy buena en Évora Y buen tour
Y el día en Valle Duoro muy divertido

Hotel Review
PortoBay Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hola Samuel,

¡Muchísimas gracias por tu comentario!
Me alegra saber que disfrutaste de todos los tours y que los guías hicieron un gran trabajo.
Nos esforzamos por ofrecer experiencias memorables, así que es estupendo saber que nuestros guías lo lograron.

Espero poder ayudarte a planear otra aventura emocionante en el futuro. ¡Gracias de nuevo!

Un abrazo,
Helena

Sisters Trip to Portugal
Portugal | Sep 9 - Sep 21, 2024

Diana
Diana
Canada | Reviewed on Sep 25, 2024
We are four sisters who have never before vacationed together. Marta and the KimKim team planned an amazing trip for us! None of the planned activities or accommodations disappointed. There were a couple of snags that were not the fault of the planners. The mountain in Sintra was closed due to fire hazard on the days we were supposed to see our chosen castles, but we were able to adjust our plans and see other places instead. The spa where our massages were booked messed up the date and... Read more

We are four sisters who have never before vacationed together. Marta and the KimKim team planned an amazing trip for us! None of the planned activities or accommodations disappointed. There were a couple of snags that were not the fault of the planners. The mountain in Sintra was closed due to fire hazard on the days we were supposed to see our chosen castles, but we were able to adjust our plans and see other places instead. The spa where our massages were booked messed up the date and had no availability to reschedule, so I guess that's something that should be confirmed ahead of time. All of our guides were very informative and fun to be with. Most of the drivers were also very engaging. We had very little down time, but I wouldn't have wanted to miss a thing that we did or saw. I would suggest that travelers who really want to see the country be prepared for very busy days. If it's relaxation you're looking for, plan lots of down time.

Hotel Reviews
PortoBay Teatro
Porto

Very friendly and helpful staff. Clean and comfortable rooms. Convenient location.

Authenticity & Character
Location
Walking distance to many sites and restaurants.
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra

We did not stay at this hotel. I was unable to remove the star.

Miramar Hotel & Spa
Nazaré
Portugal Boutique City Hotel
Lisbon
Location
Close to many sites, shops and restaurants
Staff
Attentive, Friendly
Cleanliness & Comfort
Beautiful pillows. Robes and slippers.
Vila Galé Lagos
Lagos

Not close to old town, but walking distance to one beach. Very large and busy hotel. Beautiful outdoor pools and seating.

Activity Reviews
Fado Dinner Experience
Fado Dinner Experience
Lisbon

The restaurant, Clube de Fado, was beautiful and the entertainment was excellent. Table service was very good. Not my favorite meal of the trip, but adequate.

Quality of Experience
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Sandra was a lot of fun and very informative. The tour was longer than described, but very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Joao knows exactly how to make this an incredible experience. We enjoyed every single minute of the day. The Quinta lunch and tour was authentic in every way. The river cruise was very peaceful and beautiful. The views were breathtaking. Joao kept us engaged in interesting conversation during transport.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal

Eva was very knowledgeable and friendly.

Full Day Privately Guided Visit of Lisbon
Full Day Privately Guided Visit of Lisbon
Lisbon

Josez was friendly and informative. It was a very hot day, and he did his best to find shade whenever possible. We enjoyed the restaurant that he recommended for lunch.

Quality of Experience
Private Day Excursion to Sintra & Pena Palace
Private Day Excursion to Sintra & Pena Palace
Lisbon

This day was a bit of a disappointment because we were unable to see Pena Palace and Quinta de Regaleira because the mountain was closed due to the fire hazard that the heat caused. We were given the option of seeing the National Palace and Queluz Palace instead, which we agreed to. Paulo was our driver and guide of Sintra. He was informative and good company. We were late getting to Queluz Palace, though, so we had to go back the next day with Marta.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

This day was completely changed for us because of the previous day's issues. We saw Cascais the previous day, which was lovely. On this day, Marta took us to Obidos, which we really enjoyed. It was a great alternate plan. Then she took us back to Queluz Palace, which was absolutely incredible! We appreciated that Paulo spoke to Marta about making sure we could get back to Queluz on this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Yacht Charter to Benagil Caves
Private Yacht Charter to Benagil Caves
Portugal

This was one of our favorite days of the trip. Rudy and Tina were very good at their jobs. We couldn't get into Benagil Cave due to congestion, but Rudy took us to an alternate cave that was beautiful. The yacht was gorgeous! The views were incredible! It was such a great break from all the walking.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Rural Algarve
Discover Rural Algarve
Portugal

Nicholas was very friendly and interesting. We loved seeing the countryside and learning about all the different things that grow there or are produced there. The lunch that was included was one of our best meals of the trip.

Quality of Experience
Food
Every part of the meal was delicious.
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

We enjoyed the evening, but it wasn't quite what we expected. We stopped at several times along the road to Sagres, but didn't explore Sagres as described in the tour info. The transport was the same old jeep as the day before.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 26, 2024

Hi Diana, thank you for taking the time to submit your thorough review! It has been a pleasure to organize this sisters' adventure for you and see afterward that your time here has been full of discoveries and fun moments. The whole team thanks you for your feedback and I hope we can work together on another adventure soon! All my best, Marta

Catarina did a great job organizing our Portu...
Portugal | Sep 8 - Sep 24, 2024

B
Blake D.
Canada | Reviewed on Sep 25, 2024

Catarina did a great job organizing our Portugal and Madeira trip. We enjoyed the boutique hotels, private transfers and tours. Drivers and hotel staff were always welcoming and prompt. Our rooms were always ready when we arrived at hotels and our tour guides and drivers provided lots of information as we visited Porto, the Douro, and Madeira. Catarina was always readily available to adjust schedule and logistics, so we thank her and KimKim for a pleasant and satisfying adventure.

Local specialist: Catarina Cotrim
Catarina
Catarina Cotrim
Local specialist in Torres Novas | Replied on Oct 03, 2024

Dear Blake & Linda, thank you so much for your wonderful feedback 😊 I'm very happy that your trip to Portugal went well and I can't thank you enough for all the kindness and availability with which we “worked” throughout the days.

I hope you can come back one day
All the best to you 🩷

Pedro was exceptionally patient and flexible ...
Portugal | Sep 13 - Sep 21, 2024

M
Margaret M.
Denver, CO | Reviewed on Sep 24, 2024

Pedro was exceptionally patient and flexible with our every-changing plans and dates. He kept us informed all the time and was easily accessible and always pleasant and upbeat. I'm grateful to have followed his recommendation to download Whats App so I always knew what where we were supposed to be and what we were to do. We are very pleased with our Kimkim experience. Thanks for everything!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 26, 2024

Dear Margaret,
Thank you so much for your kind words! I am delighted to hear you had such a positive experience.
We are super glad you enjoyed your journey with Kimkim, and we truly appreciate the opportunity to be a part of your adventure.
Thanks again for the lovely review and for choosing us :)
Your friend in Portugal - Pedro

Excellent Trip and Excellent service from the Kim-Kim team
Portugal | Sep 10 - Sep 23, 2024

Eveline
Eveline G.
Canada | Reviewed on Sep 24, 2024
We were very pleased with the walking tour in Lisbon (guide Ana was amazing), walking tour of Porto (guide Bernado was very good). Our driver for two of our day trips, Carlos was fantastic...very knowledgeable, information, professional and went out of his way to provide us service. We found the 2 hour Tuk Tuk tour to be too long and uncomfortable. Private Douro Valley boat trip and winery tour was excellent. Unfortunately, can't say the same for our driver as he was late on both ends of the... Read more

We were very pleased with the walking tour in Lisbon (guide Ana was amazing), walking tour of Porto (guide Bernado was very good). Our driver for two of our day trips, Carlos was fantastic...very knowledgeable, information, professional and went out of his way to provide us service. We found the 2 hour Tuk Tuk tour to be too long and uncomfortable. Private Douro Valley boat trip and winery tour was excellent. Unfortunately, can't say the same for our driver as he was late on both ends of the trip, not very professional and perhaps hung over.
Overall, it was an amazing trip and I would definitely use Kim Kim again for future trips.

Hotel Reviews
Vila Galé Cascais
Cascais

Excellent location with easy walk to the historic city centre of Cascais. The room was large and we had a large, private balcony overlooking the pool and ocean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britania Art Deco
Lisboa

Great boutique hotel right in the city centre. Great room and breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

Great hotel in Porto city centre. The rooms were small but well equipped.

Authenticity & Character
USB ports in the room for easy recharging devices
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Évora

Centrally located in the old city centre but due to road closures, it was difficult to get around by car. The beds were incredible hard and the pillows non-existant. The restaurant, bar and breakfasts were excellent. The pool and outdoor garden were excellent and nice quiet respite from the business of Evora.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
More pillows and USB charging ports in the rooms
Vila Galé Lagos
Lagos

Having a beautiful sea view room with a balcony was wonderful. The room was large and the beds comfortable. The pool and surrounding decks were amazing. Great poolside bar. Easy access to the ocean beach as well. Only complaint would be the dinner buffet. The food was mostly lukewarm and over cooked. We ate at the two other restaurants and this was much better than the buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver Carlos definitely made this trip amazing. Pena Palace was beautiful and well worth it, but there are a lot of tourists making the viewing of the palace slow. The grounds are amazing. Our driver suggested we go to the National Palace in the centre of Sintra as it was much more interesting and not as busy. I am glad he suggested it as it was truly excellent. Carlos went out of his way and bought us some local treats of Sintra for the ride.

Quality of Experience
Guides, Drivers and Staff
Carlos was professional, knowledgeable and able to give us suggestions on how to make the trip better.
Transport
The driver and the comfort of the vehicle
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide, Bernado was very knowledgeable about the different architecture and the history of historic Porto. Only issue was that he was very soft spoken and sometimes it was difficult to hear him, especially when in the old train station where there were many other large tours taking place

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The entire day was very good with a boat tour and a winery visit included. However, our driver was late picking us up, said he was feeling under the weather. Later he mentioned that he was a wedding the night before and had little sleep. His driving was erratic and he again was late picking us up at the end of the day. First he blamed a car event taking place in the town and then later said he had been sleeping while we were on the winery tour.

Quality of Experience
Guides, Drivers and Staff
Transport
The car was comfortable, driver was not professional
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Great boat pilot and his guide. They both were very knowledgeable and engaging. What could beat cruising the river on a beautiful day, sipping on some sparkling wine?

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Beautiful winery and a very delicious 3 course meal with wine pairings. The staff were excellent and the views outstanding. After lunch we had a winery tour with 4 tastings of various wines.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Our guide, Ana was amazing. We learned so much about the history of Lisbon and Porto.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

Two hours in a Tuk Tuk to Belem was painful. Most of the trip is rushing thru traffic to get to Belem and then a quick tour around. Our guide was fine and we were able to stop and get the original Pasties de Nata.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Enjoyable night out. The food was good and the fado singers were very talented.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Took a taxi and the driver was rude and extremely reckless driver
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Our boat pilot Marta and her guide were excellent. It was pretty rough but we never where worried because of Marta's skills. Because of the rough water, there was one cave she didn't go into but we appreciated her safety-minded attidtude. The rock faces and scenery were amazing and a must see in the Algarve.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Interesting tour of Sandeman's winery. We learned a lot about Port and had excellent tastings after.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Sep 30, 2024

Dear Eveline, thank you so much for your kind feedback :)
I am really happy to know that you had a good time in Portugal!
It was great to have you traveling with us.
Thank you so much - Marisa & Across Portugal Team

Portugal 2024
Portugal | Sep 13 - Sep 23, 2024

S
Shelley S.
Newark, NJ | Reviewed on Sep 24, 2024

We had some amazing top notch guides. Natasha. Paulo Emmanuelle and others. Everything was well planned All guides showed up on time. Courteous. Knowledgeable. Helpful.

We weren’t thrilled with hotel in Lisbon. Location was superb. Hotel was ok. All other hotels were perfect

Marina planned the perfect family trip. Ending in the azores was brilliant. Any concerns I had were answered promptly.

I will recommend kimkim to everyone

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 27, 2024

Hi Shelley! Thank you for writing your trip review and for your kind words! I will share your comments with all the team 😊It has been a true pleasure helping you plan your family trip to Portugal. I look forward to helping you plan your next adventure! 🤩Warm regards from Espiritu Travel family

Excelente experiencia
Portugal | Sep 12 - Sep 23, 2024

Raquel
Raquel K.
Mexico | Reviewed on Sep 24, 2024
El viaje realizado con Kimkim fue más que excepcional; se lo recomendaría a todos; son mucho muy serios y eficientes.
Helena siempre atendió nuestras necesidades y estuvo puntual a nuestros llamados, nos asignó guías especialistas y mus expertos en su materia.
Estuvimos muy contentos todo el viaje.
Muchas gracias!
Salomón y Raquel Karakowsky
Read more

El viaje realizado con Kimkim fue más que excepcional; se lo recomendaría a todos; son mucho muy serios y eficientes.
Helena siempre atendió nuestras necesidades y estuvo puntual a nuestros llamados, nos asignó guías especialistas y mus expertos en su materia.
Estuvimos muy contentos todo el viaje.
Muchas gracias!
Salomón y Raquel Karakowsky

Hotel Review
7 Islas Hotel
Madrid

Excelente localización, muy buen servicio, limpio y cómodo.

Authenticity & Character
Moderno
Location
A media cuadra de La Gran Vía
Staff
Muy serviciales
Cleanliness & Comfort
Todo bien
Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Muy simpático guía, muy agradable actividad, todo buen

Quality of Experience
Buenos lugares, buen guía
Food
Salmorejo, tapas
Guides, Drivers and Staff
Todo bien
Transport
Fue caminando
Jewish Heritage Walking Experience
Jewish Heritage Walking Experience
Lisbon

Excelente Excelente bien documentada guía!!!!! Nos encantó!!!

Quality of Experience
Guides, Drivers and Staff
Muy documentada guía
Transport
Caminamos
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hola de nuevo, Raquel.
Y muchas gracias de nuevo por tus palabras.
Se las pasamos también a los guías, que siempre agradecen estos buenos comentarios sobre ellos.

¡Hasta la próxima!
Un saludo,
Helena

September 2024 trip to Portugal
Portugal | Sep 6 - Sep 17, 2024

Susan
Susan S.
Holualoa, HI | Reviewed on Sep 23, 2024
Joao did an incredible job planning our trip to Portugal. The communication thru the WhatsApp was great! When our flights to Lisbon got cancelled and everyone in our group ended up landing the next day at different times Joao made sure that everyone was picked up when they landed. Taking the stress off of us at that point was greatly appreciated. Joao also sent us a message every day letting us know our schedule for the next day and what time the driver would be at the hotel to pick us... Read more

Joao did an incredible job planning our trip to Portugal. The communication thru the WhatsApp was great! When our flights to Lisbon got cancelled and everyone in our group ended up landing the next day at different times Joao made sure that everyone was picked up when they landed. Taking the stress off of us at that point was greatly appreciated. Joao also sent us a message every day letting us know our schedule for the next day and what time the driver would be at the hotel to pick us up. The drivers were all very informative and professional. I would definitely recommend them to drive as I would not want to drive in Portugal. All of our excursions were fun, but I think the one that everyone liked the most was the visit to the Quinta da Pacheca winery. Our tour guide Fabio was great, and we learned a lot about port wine. The boat excursion thru the Douro valley was beautiful and they held the boat for us because our lunch at the winery took longer than expected. When they tell you that the trip is all about you, they mean it. They all went out of their way to make sure that we saw everything we wanted to see and try all of the local food and drinks. I really enjoyed all of the places that we stayed as well. Joao did a great job of putting us in the middle of the city in Lisbon & Porto, close to everything that we wanted to do and see. I would highly recommend Joao and his team at KimKim as they made our trip to Portugal very memorable to say the least.
Kelly & Susan Snyder

Hotel Reviews
Cascade Wellness Resort
Lagos

The Cascade Wellness was good, but it didn't quite live up to the five-star rating in our minds, especially after staying at the Monumental Palace. The resort itself was beautiful, but some aspects, like the service and amenities, could be improved. We had some nice staff and some staff that didn't really care about what we were talking about. Also, they had just started adding a tip into your bill at the restaurant / bar but didn't tell you about it. So, if you didn't notice it then and you tipped them, they got double tips. It just would have been nice if they pointed it out.

Authenticity & Character
The hotel needs some TLC in places.
Location
Beautiful location but just a little far from town.
Staff
I think maybe they were short staffed at times.
Cleanliness & Comfort
The beds were two double beds put together. Why not just one king bed?
Maison Albar - Le Monumental Palace
Porto

All of the employees at this hotel go out of their way to make sure that your stay is wonderful. Would highly recommend it and it is very centrally located in Porto.

Authenticity & Character
Absoulety beautiful hotel.
Location
Centrally located to a lot of really good restaurants and bars.
Staff
Everyone was so nice and helpful.
Cleanliness & Comfort
The entire hotel is very clean.
Hotel Cascais Miragem
Cascais

Beautiful hotel - wish we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa

Great location, the breakfast was really good, staff very friendly.

Authenticity & Character
Location
Perfect location in Lisbon. A lot of places to see within walking distance.
Staff
Cleanliness & Comfort
Activity Reviews
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

The Fado experience was something I think everyone should do when they visit Lisbon. The meal that we were served wasn't that good at all. Probably the worse meal that we had in the 12 days we were there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

The palace was good to see, and we are glad that we went. Our driver, Petro, was very informative and the place he took us to for lunch was beautiful.

Quality of Experience
Guides, Drivers and Staff
Petro was informative and we saw a lot in that one day.
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

I wouldn't do this wine tour. Sandeman didn't give us very good Port wine to try and I have to tell you that all of us didn't want to have it ever again. We kept an open mind and the next winery we went to was so much better.

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Our driver, Ricardo, was great. It is kind of a long day in the car, but the scenery was beautiful, and we learned a lot along the way. The boat tour along the Douro River was fun, and we really enjoyed the wine tour and lunch at Quinta da Pacheca.

Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Seeing the caves from the water was amazing. Glad we got to do it. They cancelled our original booking due to weather but we got to squeeze it in before leaving Lagos.

Quality of Experience
Guides, Drivers and Staff
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Quinta da Pacheca was well worth it. Fabio was a great tour guide, and we got to see a group stopping the grapes. Their wine is amazing, and I think everyone should do this tour as the lunch that we had was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver told us to keep an open mind about the Port wine we were going to try since we didn't like the last winery and he was absolutely right. Completely different experience than the day before.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 23, 2024
Hey Kelly and Susan, Wow, I’m so grateful for your incredibly kind words! It was truly a pleasure to help plan your trip to Portugal, and I’m thrilled to hear that everything went smoothly, even with the unexpected flight changes. I’m especially happy that you enjoyed your time at Quinta da Pacheca and the Douro Valley—two of my personal favorites! It means the world to me and the team to know that we could help make your experience memorable. We always aim to ensure every detail is taken... Read more

Hey Kelly and Susan,

Wow, I’m so grateful for your incredibly kind words! It was truly a pleasure to help plan your trip to Portugal, and I’m thrilled to hear that everything went smoothly, even with the unexpected flight changes. I’m especially happy that you enjoyed your time at Quinta da Pacheca and the Douro Valley—two of my personal favorites!

It means the world to me and the team to know that we could help make your experience memorable. We always aim to ensure every detail is taken care of so you can focus on enjoying your travels, and your feedback confirms that we are on the right track.

Thank you again for your trust in us, and I look forward to helping you plan more wonderful adventures in the future!
Your friend in Portugal - João

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.