Kimkim Trip Reviews for Portugal

4.9
Based on 796 ratings
Read 796 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We really enjoyed our trip to Portugal. I wa...
Portugal | Aug 19 - Aug 29, 2025

Cheryl
Cheryl S.
Atlanta, GA | Reviewed on Sep 09, 2025
We really enjoyed our trip to Portugal. I was a little leary about using a travel agency but the planning was made very easy by Marta and Beatriz. We were able to taylor make our trip to our interests. We scheduled phone calls to discuss some of the details. Before we departed our entire schedule was on an app that we could download and refer to during the entire trip. We could refer to our schedule daily with the times and drivers names and contacts locally. Read more

We really enjoyed our trip to Portugal. I was a little leary about using a travel agency but the planning was made very easy by Marta and Beatriz. We were able to taylor make our trip to our interests. We scheduled phone calls to discuss some of the details. Before we departed our entire schedule was on an app that we could download and refer to during the entire trip. We could refer to our schedule daily with the times and drivers names and contacts locally.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon

Super convenient, across from airport, breakfast service begins at 4:30 am if you have an early flight. Complimentary cookies at check in, rooms were clean and contemporary.

Authenticity & Character
Location
If you have a flight to catch pick this!
Staff
Cleanliness & Comfort
Very clean, contemporary design, great plug ins for devices, extra pillows
Tivoli Lagos
Lagos

Not the best hotel, dated and not so clean. Rooms were difficult to get to with a lot of stairs to navigate with suitcases, no elevator access.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are in need of updating, musty smell, view of roof adajacent to hotel
Quinta de Casaldronho Wine Hotel
Lamego

Everything about this place was unique. Staff was polite and accomodating. Views from the rooftop pool were of vinyards into a valley, the grapes were plump and all over the vines just getting ready for the season. We ate in the restaurant not wanting to venture out too far at night. Food was freshy, adequate and tasty. We had fresh fish and of course sangria!

Authenticity & Character
There is an old church on the grounds which belonged to the family
Location
Staff
Cleanliness & Comfort
Rooms were clean, view of vinyards was amazing to wake up to!
Exe Almada Porto
Porto

Nice hotel, clean, small rooms, great breakfasts with many options

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

This hotel was slightly off the beaten path off of Place De Liberdad street. This made it tucked away and quiet. The rooms were a little small but probably normal by European standards. The breakfast buffet was amazing! Pastry, fruit, eggs, cheese, fresh coffee...you will be stuffed for the day!

Authenticity & Character
Location
A quiet street
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking the Algarve: Discover the Benagil Caves
Kayaking the Algarve: Discover the Benagil Caves
Portugal

this trip was cancelled due to storm and wind conditions

Historic Coimbra Highlights: University, Chapel, & Old Town
Historic Coimbra Highlights: University, Chapel, & Old Town
Portugal

Thomas picked us up in Duoro at the Casalhandro Wine hotel in a nice large van. After 1.5 hours we reached Coimbra where our guide met us for a tour of the city and University. Thomas was polite and a great driver!

Quality of Experience
Guides, Drivers and Staff
Transport
River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley

This could easily be the highlight of the Portugal trip. We were dropped at a dock and unsure of where to go but the boat owners called for us and helped us so kindly. We found our tour guide Sylvia who could not have been more accomodating to us. We took off on a small wooden boat on the Duoro River and were promptly served charcuterie and 4 bottles of wine! She was lovely and so hospitable. She imparted information on all the vineyards we passed on the Duoro River

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Wine Tasting & Quinta Lunch
Douro Valley Wine Tasting & Quinta Lunch
Douro Valley

This was just amazing! We did arrive late to the tour but they accomodated us very nicely. The food was spectacular, steak paired with several wines...it was more like a dinner! The vineyard was beautiful and the tour was interesting to learn about all the varities of grapes here. Well worth the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Walk of Porto’s Historic Center
Guided Walk of Porto’s Historic Center
Porto

I think this tour was secrets of Porto so we saw the grittier sides of the city. The guide was knowledgable and did not rush us through the tour. Would have appreciated some of the other more popular sites on this tour, ie the shopping district and the port wine area

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal

This tour was exceptional in the guide Marta was a wealth of information. We were picked up on time at hotel and driven to Obios and Nazare. She recommended a nice restaurant where we dined on grilled octopus and seabass and sangria. We continued on to Porto. This was a long day and we arrived at 7 pm. Marta was well versed in all aspects of Portugal. She explained many topics including cost of living, government, etc...

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Sintra & Cascais:  Palaces, Cliffs & Coastline
Exploring Sintra & Cascais: Palaces, Cliffs & Coastline
Lisbon

This trip was ok with some exceptions. First, we rushed through breakfast to meet the guide a 10 min walk away. After 15-20 mins we called the travel agency who reached out and informed us the guide was held up picking up cruise passengers. After a 45 min delay we were off to Pena Palace. The guide brought us to the entrance and instructed us to meet up after our self guided tour. She provided very minimal information but did an adequate job. Sintra and Pena Palace are not to be missed!

Quality of Experience
Guides, Drivers and Staff
It would be nice if the guide had walked us through the palace to explain the history more as other groups had
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

This was a thorough 3 hour walking tour. The guide was on time and we met up at a square onlly 10 min walk from our hotel. We saw the Rossio Train Station, Baixa, Chiado neighborhoods, Arc de Triumph. We had fun afterwards shopping at a street market just in back of our hotel on Place de Liberdad.

Quality of Experience
Guides, Drivers and Staff
Lisbon Roots: A Food & Cultural Walk
Lisbon Roots: A Food & Cultural Walk
Portugal

We really enjoyed this after just arriving in country. We had time to check into our hotel and then rest and had an amazing food tour. We tried pork sandwiches, cheeses, cod cakes, somosas and the traditional custard of Portugal. After feeling very full we walked back to our hotel. Great tour and guide!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 25, 2025

Thanks so much for your honest feedback! I’m really happy to hear you enjoyed your trip through Portugal, and that the app made everything easy to follow while there. I’m also glad Bea could help while I was out. It’s great to know you felt supported before and during your adventure!
It was really nice working with you to put together a trip that matched what you wanted to do.
Best regards, Marta.

5 star trip to Portugal!
Portugal | Aug 21 - Aug 30, 2025

Kimberly
Kimberly A.
Newark, NJ | Reviewed on Sep 08, 2025
João planned an amazing trip for my group for our first time to Portugal! Originally we were supposed to be 2 people, but then added my mom halfway through the planning process and he was very accommodating in adjusting the reservations. He kept in contact with us the entire time we were there and was very knowledgeable everywhere we went. The excursions were perfect for our group and a great balance between activity/free time enjoying the cities we were in. We can’t wait to go back and thank... Read more

João planned an amazing trip for my group for our first time to Portugal! Originally we were supposed to be 2 people, but then added my mom halfway through the planning process and he was very accommodating in adjusting the reservations. He kept in contact with us the entire time we were there and was very knowledgeable everywhere we went. The excursions were perfect for our group and a great balance between activity/free time enjoying the cities we were in. We can’t wait to go back and thank you again to João for making our first trip to Portugal unforgettable!

Hotel Reviews
Eurostars das Artes
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon
Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
Villa Zawaia B&B
Lagos

Beautiful hotel but staff wasn’t consistently there to assist.

Authenticity & Character
Location
Staff
Someone being present more often throughout the day
Cleanliness & Comfort
Activity Review
Cave Boat Tour
Cave Boat Tour
Portugal

Nice easy way to see the beautiful caves in Lagos! Not too long of a tour so you still have the rest of your day to explore!

Quality of Experience
No
Guides, Drivers and Staff
Transport
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 08, 2025

Hi Kimberly, glad you, your sister, and your mother enjoyed the trip. I'm also glad that you wrote "our first trip to Portugal"!
We'll be here waiting for your second trip :)

We had an amazing time visiting Portugal! Our...
Portugal | Aug 25 - Sep 4, 2025

M
Mary N.
Boston, MA | Reviewed on Sep 08, 2025
We had an amazing time visiting Portugal! Our travel Guide, João was the best and helped us plan the perfect trip! He was very knowledgeable and helpful in all our planning and was very accessible via text to answer any questions throughout our trip.
He was also our guide in Lisbon which was wonderful!
We couldn’t have had a better experience!
Read more

We had an amazing time visiting Portugal! Our travel Guide, João was the best and helped us plan the perfect trip! He was very knowledgeable and helpful in all our planning and was very accessible via text to answer any questions throughout our trip.
He was also our guide in Lisbon which was wonderful!
We couldn’t have had a better experience!

Hotel Reviews
Belmar Spa & Beach Resort
Lagos

Great resort with beautiful rooms, 3 pools , a nice gym, and beach access! Breakfast was great! Very friendly and helpful staff. Would definitely stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

Located in the center close to shopping, and most of the sights you would want to see in Lisbon. Staff was friendly and helpful. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa dos Lóios by Shiadu
Porto

Very nice boutique hotel. The staff was very friendly and helpful, and spoke English which was a plus!

Authenticity & Character
Location
Within walking distance to most everything!
Staff
Cleanliness & Comfort
Activity Reviews
Algarve Caves Boat Tour
Algarve Caves Boat Tour
Portugal

A must when you are in Lagos! Loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal

Our guide João drive us out to Cascais and Sinatra and even booked a lunch for us at this very quaint restaurant on the beach! It was amazing! The beaches in Cascais are beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with Live Fado Music
Dinner with Live Fado Music
Lisbon

João planned this for us and it was a great experience! The food was authentic Portuguese food that was delicious! The Fado was amazing!

Quality of Experience
K
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Lisbon
Half-Day Guided Tour of Lisbon
Lisbon

João our guide was excellent! Got a very nice tour of the city, and a lot of the history of Lisbon.

Quality of Experience
Guides, Drivers and Staff
Transport
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto

Visited Ferreira winery and loved it! The Port wine tasting was excellent and brought a bottle home!

Quality of Experience
Guides, Drivers and Staff
Transport
Six Bridges Douro Cruise
Six Bridges Douro Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour - OPTIONAL (not included in the price)
Food Tour - OPTIONAL (not included in the price)
Porto

Our guide Andre was great! Very knowledgeable and did a great job explaining the history of Porto and the wine and food we tried! Loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 09, 2025

Hi Mary, it was a pleasure to show you and Marc some parts of Portugal. I'm happy that you liked your stay here. Hope to see you again soon :)

Tiago was the best travel agent!
Portugal | Aug 29 - Sep 5, 2025

Allegra
Allegra B.
Ashburn, VA | Reviewed on Sep 06, 2025
Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated... Read more

Tiago was the best travel agent to make my trip come to fruition! Tiago and I spent several months planning for my trip to Portugal with two friends. Overall, he was very responsive and accommodating. At one of our hotels, our room was not ready and he immediately reached out to the hotel to resolve. He also consistently communicated via WhatsApp to ensure our itinerary was going smoothly. I would 100% recommend Tiago to other travelers, as well as the itinerary that he thoughtfully curated for us.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

This hotel was great overall. The location and staff were amazing and the breakfast buffet was nice. However, I would not recommend room service for dinner. The quality of the food was not so good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Restrooms in the room could use a little updating. The shower curtains were not the length of the tub, so water would splash and the paper was behind the toilet so it was difficult to reach.
Mercure Porto Centro Aliados
Porto

Absolutely loved this hotel! The location, staff, and accommodations were spectacular. Just one hiccup was that our room was not ready upon arrival even though in their system it said it was. The hotel held our luggage while we walked around and the room was ready within the hour.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portugal

Cooking classes are a special way to immerse yourself into culture. Everywhere I travel, I like to take one and this was a great experience. Chef Gui knows how to host and make everyone feel comfortable. We started with an overview of the 9 dishes while drinking wine and eating Couvert then everyone chose which dish they wanted to prepare. All of the dishes tasted spectacular and the company of others was great too. I would highly recommend to other travelers!

Quality of Experience
Guides, Drivers and Staff
Chef Gui was amazing!
Transport
We walked 15-20 mins from our hotel.
Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

My friends and I decided to rent a car this day and it was spectacular driving ourselves! However, if you don’t prefer driving, getting a private car would have been a good option too. The wine tasting was about 45 minutes of information throughout the tour then ended with a tasting and a very nice view! I would definitely recommend this day trip from Porto!

Quality of Experience
Guides, Drivers and Staff
Transport
We rented a car.
Culinary Tour of Porto
Culinary Tour of Porto
Porto

We loved this experience! We really like self-paced tours so this was perfect for my group. At the pastry shop, they ran out of the Jesuita, because those sell out by early morning. Therefore, they gave us a tasting of other pastries from the storefront. The only hiccup was that one of the restaurants was closed for holiday, so we got to experience 4 out of 5 restaurants on this activity. However, we were very full by the end!

Quality of Experience
Food
Guides, Drivers and Staff
We guided ourselves.
Transport
We walked on foot to eat restaurant.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 07, 2025

Hi Allegra,

Thank you so much for your review! Very sweet of you!

We actually didn't speak directly after, but João told me that the 3 of you were great company and he truly loved showing you around!

Please extend my regards to Laura and Jessica and tell them that I'll stay in touch!!

All the best,

Tiago

Highly Recommend
Portugal | Aug 19 - Aug 28, 2025

C
Caralyn V.
Newark, NJ | Reviewed on Sep 04, 2025

Super pleased with the level of detail and care given. in fact we’ll use Kim Kim again because of Tiago. Thank you so much!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 04, 2025

Hi Caralyn,

You - and when I say you I'm talking about you and David - are so sweet... David had already written a review but you took the time to write your own... Thank you very, very much!

Truly happy that you enjoyed your trip.

All the best,

Tiago

Very efficient and respectful staff
Portugal | Aug 24 - Sep 2, 2025

M
Meera M.
Dallas, TX | Reviewed on Sep 03, 2025

Manuel in Porto was very passionate about the city and gave us some good tips!
Andreas our guide to Douro valley was very funny and kept us engaged throughout!!

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 09, 2025

Thank you for your kind words, I'll pass them along to Manuel and André.
It was nice meeting you. Hope to see you back soon :)

If you are looking for stress free and a well planned vacation
Portugal | Aug 19 - Aug 28, 2025

D
David V.
Newark, NJ | Reviewed on Aug 31, 2025
We recently booked our vacation to Portugal through KimKim. We are very impressed by the support received from our agent Tiago. From the very beginning, Tiago listened carefully to our preferences and put together a personalized itinerary that matched our interests and budget. Communication was smooth and prompt. All of our questions were answered with patience. Tiago created a roadbook (with recommendations for places to see) that exceeded our expectations. We felt completely supported... Read more

We recently booked our vacation to Portugal through KimKim. We are very impressed by the support received from our agent Tiago. From the very beginning, Tiago listened carefully to our preferences and put together a personalized itinerary that matched our interests and budget. Communication was smooth and prompt. All of our questions were answered with patience. Tiago created a roadbook (with recommendations for places to see) that exceeded our expectations. We felt completely supported throughout our trip and especially appreciate all the insider tips. We highly recommend KimKim to anyone looking for stress-free and well-planned travel.

Hotel Reviews
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
The staff at the hotel were fantastic.
Cleanliness & Comfort
Infante Sagres
Porto

The hotel surpassed our expectations! The staff was welcoming and accommodating right from the moment we checked in.

Authenticity & Character
Location
Staff
The staff at the hotel were fantastic. Great attitude, helpful and always available. We specially apprecite the kind gestures form manager on duty, Ana Cristina Silva. She went above and beyond to make sure that everything was 100% perfect and to our satisfaction. Thank you again Ana.
Cleanliness & Comfort
Grand Hotel Açores Atlântico
Ponta Delgada
Authenticity & Character
Location
Staff
Very friendly, aim to please
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 01, 2025

Dear David,

Thank you very much for your review! It means a lot!

Very happy that you and Caralyn enjoyed your trip!

I'll forward your reviews to each hotel too!!

All the best and good travels!!

Tiago

Exceptional local service for our family trip to Portugal
Portugal | Aug 8 - Aug 22, 2025

S
Susan L.
Canada | Reviewed on Aug 25, 2025
Joao and team provided an exceptional service for our family trip to Portugal. Having someone with local knowledge helped us find great hotels and tours. We were pampered with airport transfers, private walking tours in Lisbon and Porto, wine tasting in Duoro region, hiking in the mountains with a guide who shared with us pumpkin jam made by his Mom with local bread and cheese. While using drivers for Lisbon, Porto and Duoro we rented a car to travel to the mountains and Algarve and... Read more

Joao and team provided an exceptional service for our family trip to Portugal. Having someone with local knowledge helped us find great hotels and tours. We were pampered with airport transfers, private walking tours in Lisbon and Porto, wine tasting in Duoro region, hiking in the mountains with a guide who shared with us pumpkin jam made by his Mom with local bread and cheese. While using drivers for Lisbon, Porto and Duoro we rented a car to travel to the mountains and Algarve and Portugal roadways are easy to drive. Our time in the Algarve was our highlight, kayaking, hiking and swimming. We finished off with two relaxing days in Cascais where pool time was a perfect end. Joao and team checked in daily to let us know timing for our next day which was lovely as I didn’t need to think about these details. Their support in planning our trip as we tweaked and changed activities, dates etc was fantastic and took away tons of hours of internet research and gave us the confidence in what we were booking. And they did all the booking. Truly exceptional service and local knowledge. I would recommend Across Portugal to anyone planning to visit Portugal.

Hotel Reviews
Pousada da Serra da Estrela - Historic Hotel
Covilha

Cool location up the mountain. Restaurant was ok, but not great. We found a pub 5 mins up the hill further that had more atmosphere and good food for our second night.

Authenticity & Character
Interesting history.
Location
Staff
Cleanliness & Comfort
Montebelo Lisbon Downtown Apartments
Lisboa

Great location to central historic district of Lisbon. Nice 2 bedroom unit. Self check in.

Authenticity & Character
Location
Staff
Self check in, so only connection with staff was through What’s App.
Cleanliness & Comfort
Vila Galé Cascais
Cascais

A little dated. Very family friendly.

Authenticity & Character
While situated adjacent to historic buildings, this is more of a standard hotel and is dated.
Location
Close to the coast, and the Inferno. About 15 mins walk to town.
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Wow. We walked into our two bedroom suite and we couldn’t believe how nice. Great location for sightseeing.

Authenticity & Character
Location
Great access to sightseeing historic sights and river front.
Staff
Cleanliness & Comfort
Activity Reviews
Small Group Kayaking to Ponta da Piedade Grottoes
Small Group Kayaking to Ponta da Piedade Grottoes
Portugal

Great trip….small kayak tour…it was just the four of us. Lovely coastline to explore and helpful guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Driver was knowledgeable. We learned about cork trees!

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal
Quality of Experience
Guides, Drivers and Staff
Hike & Bite with Peaks & Paths
Hike & Bite with Peaks & Paths
Serra da Estrela Nature Park

Local guide shared with us locally made products including his Mom’s pumpkin jam. Our hike was adjusted due to wild fire risk that closed the National Park. Our guide was very knowledgeable about the flora and fauna and trails we did at the peak.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Great way to see the highlights of the city and go back to spend more time inside. Incredible knowledge of the city and history. The train station is beautiful and tells such a story.

Quality of Experience
Guides, Drivers and Staff
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon

Be ready to walk with Claudia. We did almost 20,000 steps thru short cuts that only a local would know. Lots of historical knowledge and a wonderful private wine tasting and charcuterie at the end.

Quality of Experience
Guides, Drivers and Staff
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Very neat experience.

Quality of Experience
Food
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Due to wild fire risk Sintra palace was closed and our driver was hesitant due to traffic to travel into the village. We were a bit disappointed in hindsight. Lovely lunch restaurant recomendation.

Quality of Experience
Guides, Drivers and Staff
Lots of personal recommendations and history to share.
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 26, 2025
Dear Susan, Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to know that you and your family enjoyed your trip and that the balance of guided experiences, self-driving, and time to relax worked so well for you. It was a real pleasure to assist with your journey and to be part of these special memories, from the walks in Lisbon and Porto, to the Douro wines, the mountains, and of course your wonderful time in the Algarve and... Read more

Dear Susan,

Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to know that you and your family enjoyed your trip and that the balance of guided experiences, self-driving, and time to relax worked so well for you.

It was a real pleasure to assist with your journey and to be part of these special memories, from the walks in Lisbon and Porto, to the Douro wines, the mountains, and of course your wonderful time in the Algarve and Cascais. I’m glad our daily check-ins and support helped make the trip smooth and stress-free.

Your recommendation means a lot to us. We hope to welcome you again in Portugal for another adventure whenever the time is right!

Your friend in Portugal - João

Why Great Platforms and Great Guides Like Tiago make a Difference
Portugal | Jul 29 - Aug 5, 2025

N
Neeraj N.
Sterling, VA | Reviewed on Aug 24, 2025
Thanks to Tiago, and the kimkim concept, we had one of the most memorable, and incredibly immersive trip to Portugal. Tiago, with his patience, client centric and client driven approach, planned a superb trip of 15 people with a mixture of foodies, adventure junkies, relaxers, adults and teenagers. No one felt that their desires and needs weren't met by the trip and everyone relaxed, enjoyed, and got to experience a wide spectrum of activities.
The hotels that Tiago recommended were...
Read more

Thanks to Tiago, and the kimkim concept, we had one of the most memorable, and incredibly immersive trip to Portugal. Tiago, with his patience, client centric and client driven approach, planned a superb trip of 15 people with a mixture of foodies, adventure junkies, relaxers, adults and teenagers. No one felt that their desires and needs weren't met by the trip and everyone relaxed, enjoyed, and got to experience a wide spectrum of activities.
The hotels that Tiago recommended were spectacular with tremendous service. It is the service that is unobtrusive, but the staff was ready to service your needs, even before you knew you had a need. The hotel in Douro was particularly impressive. Tiago also organized a private wine tasting in Douro along with a picnic. We thought the picnic would be few snacks - but this was something straight out of a luxury travel magazine. The table was set on a beautiful shaded perch overlooking the Douro valley with mist blowing to cool us down. A selection of wines, juice, water along with a large spread of healthy and fresh food and desserts. Tiago and the winery even had laid out blankets and pillows under a tree for us to relax after lunch. Simply amazing.
Similarly in Porto, Tiago had arranged a food tour that was out of this world with a great guide in Ricardo. The tour was such a hit that everyone in the group has now decided that no matter where they travel, they will always do a local food tour.
Throughout the planning, which took a better part of 6 months, Tiago was patient, accommodating to our wishes and changes, provided us input when felt it was needed, but never rushed us or pushed us any agenda.

This is our third time we have used Kimkim and as an initial skeptic I am now a total convert.

Thank you,

Hotel Reviews
The Albatroz Hotel
Cascais

Fabulous location, great staff, unbelievable breakfast, rooms with character and good local touches.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Infante Sagres
Porto

Hotel was great as a property, but after coming from Albatroz and Torel in Douro, the service was a let down. We could not get our rooms till 630 because someone was using our room and the hotel not once apologized and acted as if this shouldn't be an issue. Breakfast was "meh" and staff was not at all attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Torel Quinta da Vacaria - Douro Valley
Peso da Régua, Vila Real District

Simply Amazing!! No words would fully describe the amazing property, the simply fabulous staff, and the service that is beyond exceptional, but never intrusive. Your needs are answered and met, always positively, even before you know you have a need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portuguese Cooking Lesson - OPTIONAL (not included in the price)
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Picnic and Wine Estate Visit in the Douro Valley
Picnic and Wine Estate Visit in the Douro Valley
Douro Valley

This was an experience so good that I'd rather not tell anyone about it so this doesn't become what everyone wants and the special, unique and luxury nature goes away.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour - OPTIONAL (not included in the price)
Food Tour - OPTIONAL (not included in the price)
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

Good to have the experience but its too long, and can get tiring if you had a long day already. Food was not at all impressive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon

Just know that this takes time so plan the day accordingly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 27, 2025

Dear Neeraj,

Thank you so very much for your words. They mean a lot especially because I was with you and could witness the vibe of the group which made all the difference for the overall success of the trip.

Happy that the group had a good time and hope everybody keeps good memories of their time in Portugal!!

Best,

Tiago

Family trip to Portugal - August 2025
Portugal | Aug 7 - Aug 16, 2025

Lee
Lee G.
Newark, NJ | Reviewed on Aug 18, 2025
I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was... Read more

I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was the HARDEST part, and it was as easy as could be.

Tiago was able to tailor the trip to my specifications and offered great advice in terms of the amount of activities and traveling within the country we were planning to do. The trip was AMAZING and delivered on every aspect. The guide book that Tiago put together was also extremely helpful. It consolidated all of the necessary information, including booking confirmations, into one place and provided lots of helpful tips about each location. Additionally, we did not want to book all our dinners ahead of time and Tiago was awesome to help us secure last minute reservations throughout the trip.

I highly recommend KimKim and especially Tiago!!

Activity Reviews
Surf Lesson - OPTIONAL (not included in the price)
Surf Lesson - OPTIONAL (not included in the price)
Portugal

The surf lesson in Sagre was perfect for the family.Our instructor Joel was great, and made sure everyone understood how to be safe in the water before we started catching waves. All the boys were able to get up (at least for a bit) by the end thanks to Joel’s help.

Quality of Experience
Guides, Drivers and Staff
Joel
Coasteering
Coasteering
Portugal

One of the Highlights of our trip!!!! This is not something you get to do everyday and offers fun and challenge to all ages. Our guide Francisco was AMAZING and really looked after my boys ensuring they were safe and having fun.

Quality of Experience
Guides, Drivers and Staff
Fransisco was AWESOME!!!
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon

Beautiful way to see Lisbon without the crowds!

Quality of Experience
Guides, Drivers and Staff
Culinary Tour of Porto
Culinary Tour of Porto
Porto

Amazing way to introduce yourself to Portuguese and Porto cuisine. We took our three sons 10, 13, and 15 along and they really enjoyed learning about the food and tasting new things.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 23, 2025

Thank you for your review Lee,

Truly appreciate it!

And very happy that you enjoyed your trip, the places that you visited and the activities that you performed!

I already forwarded your review to Francisco too!!

All the best,

Tiago

LOVE KIM KIM
Portugal | Aug 4 - Aug 14, 2025

L
Lindsay S.
Newark, NJ | Reviewed on Aug 17, 2025

Best experience with Marisa and the other Kim Kim colleagues!

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Aug 27, 2025

Hello Lindsay,

Thank you so much for your kind words!!
It’s always our goal to make sure your vacation is unforgettable 😊

Your Friend in Portugal - Marisa

Rita was amazing, but so were the other team ...
Portugal | Aug 2 - Aug 11, 2025

K
Kelly T.
Los Angeles, CA | Reviewed on Aug 14, 2025
Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence. I was very impressed and we enjoyed our trip. The two private tours we had while in Lisbon were 10 out 10. Amazing guides and we appreciated and enjoyed them both. I wouldn't recommend the hotel in Lisbon though. Staff wasn't friendly and rooms/hotel were outdated and old. I would recommend finding another hotel near by. Amazing location though. The hotel in Nazare struggled to... Read more

Rita was amazing, but so were the other team members that would assist in after hours or in Rita's absence. I was very impressed and we enjoyed our trip. The two private tours we had while in Lisbon were 10 out 10. Amazing guides and we appreciated and enjoyed them both.

I wouldn't recommend the hotel in Lisbon though. Staff wasn't friendly and rooms/hotel were outdated and old. I would recommend finding another hotel near by. Amazing location though.

The hotel in Nazare struggled to get hot water to its shower. Other than that, it was great. They don't monitor who eats their breakfast though, so random folks can walk in off the streets and eat/dine for free.

Hotel Reviews
MeraPrime Gold Design Hotel
Lisbon

Hotel is old. Rooms are old and carpet was filthy. No creamer or sugar in room. Room was super small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Praia
Nazaré

Shower wasn't hot. Breakfast wasn't monitored, so people off the street could come in and eat for free.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra

Room had zero amenities. No robes, slippers, lotion, tissue or washcloths. Rooftop bar was closed as staff didn't show up. I wouldn't recommend this hotel in the future. No water was offered in the room and the mini bar was practically empty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Porto Batalha
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Aug 18, 2025

Dear Kelly, thank you so much for your kind words! I’m really glad you had a wonderful trip and that both I and the team were able to support you throughout. I appreciate your honest feedback on the hotels as well, it’s will help us for our furture travelers. It was a pleasure assisting you, and I hope we can work together in the future. All my best, Rita🥰

Fantastic trip with Kimkim
Portugal | Jul 28 - Aug 7, 2025

J
Jeff B.
Newark, NJ | Reviewed on Aug 14, 2025

The trip we planned with Kimkim was fantastic. Anita created an amazing experience for us to see both Lisbon and Algarve and also play a little golf. Everything was very well organized. One particular standout was Nuno, our guide on our tour of Sintra and Cascais. He was very knowledgeable and really made our day so enjoyable. I would highly recommend Kimkim.

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Aug 22, 2025

Hi Jeff and Sutapa,
Thank you so much for your kind words! I’m happy to hear that you enjoyed your time in Lisbon and Algarve. I’m especially glad to hear Nuno made your tour of Sintra and Cascais so memorable—I’ll be sure to pass along your feedback. It was truly a pleasure planning this trip for you, and I look forward to helping you plan many more adventures in the future! Wishing you all the best! Anita

Outstanding!
Portugal | Jul 29 - Aug 5, 2025

Aditya
Aditya N.
Sterling, VA | Reviewed on Aug 08, 2025
Overall, the booking experience was seamless as always. Tiago, our local specialist did an outstanding job organizing all the elements of the trip, which was no small feat considering we were a large group of 17 people across 4 families. During the booking process, Tiago was on top of all the timings, made sure we were aware of those so that we were able to finalize our key hotel locations. He was also flexible in changing our arrangements e.g. our family were supposed to leave a couple of... Read more

Overall, the booking experience was seamless as always. Tiago, our local specialist did an outstanding job organizing all the elements of the trip, which was no small feat considering we were a large group of 17 people across 4 families. During the booking process, Tiago was on top of all the timings, made sure we were aware of those so that we were able to finalize our key hotel locations. He was also flexible in changing our arrangements e.g. our family were supposed to leave a couple of days early, but then decided to stay longer, which he was quickly able to accommodate.

During the trip, Tiago was excellent in coordinating all our visits - across Tile Painting, to connecting us with a Surfing Lessons company, to the Fado music, to cooking classes etc. He was also a wealth of knowledge on Portuguese history, which we found extremely valuable and interesting. It kept the bus ride from Cascais to the Duoro valley, and then from there to Porto a lot of fun.

Out other local guide in Cascais - Gustav - was also great. He was funny, authentic, passionate and made our stay there a lot of fun. The highlight were the visits to Praia das Azenhas do Mar, and then the lunch at a local seafood place which was out of this world!

The hotel locations (The Albatroz in Cascais and Quinta del Vacaria) were outstanding! The Infante Sagres in Porto was also nice, but the hotel rooms had some issues (e.g. there was water leaking from an AC vent over our toliet), but nothing big to spoil the experience. The food tour in Porto was another highlight!

Overall, we had great time and Tiago played a huge role in enabling that for us. We would highly recommend folks to consider Kimkim and Tiago for your next Portugal trup.

Hotel Reviews
Infante Sagres
Porto
Authenticity & Character
Location
Right in the heart of Porto!
Staff
Cleanliness & Comfort
We had an AC vent that was dripping over our toilet seat.
The Albatroz Hotel
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Torel Quinta da Vacaria - Douro Valley
Peso da Régua, Vila Real District
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour - OPTIONAL (not included in the price)
Food Tour - OPTIONAL (not included in the price)
Porto

Absolutely amazing and fun experience. Got to experience food from a true local lens, and were able to visit a couple of spots that we would have never found out about.

Quality of Experience
Guides, Drivers and Staff
Transport
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Tourism Tram Ride in Lisbon
Tourism Tram Ride in Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 08, 2025

Dear Adi,

Thank you so much for your words. They mean a lot, especially when taking into account the thorough review that you wrote! Thank you so very much!!

It was a great pleasure having you here and you were a great group - and I mean polite, interested, funny, easy going ! I need to thank you for that because that reflects your personality and made our task much easier.

Best Regards,

Tiago

Impeccable service on our first trip to Portugal
Portugal | Jul 26 - Aug 4, 2025

Joanna
Joanna W.
Newark, NJ | Reviewed on Aug 06, 2025
I was truly impressed by the level of constant communication and attention to detail that Joao provided to our family for our trip. This was our first trip to Portugal. Beginning with the early planning and itinerary, I could tell this was going to be a professional and customized adventure. The excursions we went on, the wine tastings, the top notch hotels, the restaurant recommendations — all were excellent. We felt our family mattered again from the regular check-ins each day and... Read more

I was truly impressed by the level of constant communication and attention to detail that Joao provided to our family for our trip. This was our first trip to Portugal. Beginning with the early planning and itinerary, I could tell this was going to be a professional and customized adventure. The excursions we went on, the wine tastings, the top notch hotels, the restaurant recommendations — all were excellent. We felt our family mattered again from the regular check-ins each day and availability. I would highly recommend this team. As long as other teams in different parts of the world would be as good as Joao, Diana, drivers Ricardo and Carlos…I would gladly return to Kim Kim and Across Portugal.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

Very nice classic hotel. I wasn’t as impressed as other hotels though and maybe it was because it was an older hotel. Would have preferred a hotel with a pool even if a small one.

Authenticity & Character
Felt like I was in downtown Lisbon, classic
Location
Close walking distance to downtown
Staff
Very accommodating, professional and friendly
Cleanliness & Comfort
Very nice although our room had a slight musty smell
Belmar Spa & Beach Resort
Lagos

Really loved this hotel. Had I known how great it would be I would probably have preferred to stay longer here than in Lisbon.

Authenticity & Character
Loved the resort feel
Location
Great access to beach
Staff
Everyone accommodating and friendly
Cleanliness & Comfort
The bed was the only thing that wasn’t that comfortable but loved the apartment
Eurostars Porto Douro
Porto

Nice hotel, great buffet. Staff was friendly although one was a bit serious.

Authenticity & Character
Like more boutique hotels
Location
Close enough to the city center while remaining just far away enough for a nice quiet stay.
Staff
Can’t remember names. Most very nice
Cleanliness & Comfort
Bathroom very nice. Views of river pwere great
Activity Reviews
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Really fun boat tour with amazing views!

Quality of Experience
Private with wine to sip
Guides, Drivers and Staff
Friendly and knowledgeable
Transport
Ricardo always was great
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

We loved this trip - the scenery, river boat trip and visit to Pacheca. Highly recommend.

Quality of Experience
Excellent overall
Guides, Drivers and Staff
Our driver Ricardo was always amazing from the start. He was patient, stopped at places etc. all excursion staff excellent as well.
Transport
Pick up from hotel and dropped us off same place. Always reliable.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Learned a lot about the making of port wine. We were with many people though and when checking in they said we would have a cheese and maybe chocolate pairings but since we’re lumped with many others we were waiting for this. I had to ask and they finally brought us some cheeses.

Quality of Experience
Nice tour
Guides, Drivers and Staff
Didn’t seem to know/remember we had tastings.
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide Sara was super knowledgeable and took us to so many great places on the walking tour. Had we not done this, probably would not have ventured to all these parts.

Quality of Experience
Guides, Drivers and Staff
Knowledgeable, nice, punctual
Transport
We just walked.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 06, 2025

Dear Joanna,

Thank you so much for your kind words. It was truly a pleasure to help plan your family’s first trip to Portugal! I’m thrilled to hear that everything from the itinerary to the daily experiences made the journey so special for you.

I’ll be sure to share your feedback with Diana, Ricardo, and Carlos as they’ll be so happy to hear it. We’d love to welcome you back anytime, and I hope your future travels with KimKim are just as memorable.
Your friend in Portugal - João

Beautifully Planned, Wonderfully Experienced - Sister Trip to Portugal
Portugal | Jul 27 - Aug 2, 2025

Eden
Eden C.
Ashburn, VA | Reviewed on Aug 04, 2025
I wanted to treat my sister to our first European vacation, and I’m so glad I chose KimKim to help make it unforgettable!
We decided on Portugal but weren’t sure where to begin—thankfully, our travel specialist Helena made the process seamless. She listened closely to how we like to travel, accommodated our dietary needs, and crafted an itinerary that perfectly suited us. Every hotel was well-located, and each experience felt personal and thoughtful.
We split our time between Porto and... Read more

I wanted to treat my sister to our first European vacation, and I’m so glad I chose KimKim to help make it unforgettable!
We decided on Portugal but weren’t sure where to begin—thankfully, our travel specialist Helena made the process seamless. She listened closely to how we like to travel, accommodated our dietary needs, and crafted an itinerary that perfectly suited us. Every hotel was well-located, and each experience felt personal and thoughtful.

We split our time between Porto and Lisbon, starting with a walking tour in Porto led by the amazing Elena. She was warm, knowledgeable, and made our first day so memorable—snapping great photos and sharing local insights. Helena also planned a food tour that introduced us to authentic Porto cuisine we’d never have found on our own. Unfortunately, I can't remember our tour guide's name for the food tour, but he also did a great job.

One of the absolute highlights was our trip to the Douro Valley with João, our incredible driver. I think he has to be one of the loveliest people I’ve ever met. I really could go on and on about how wonderful he was, but I’ll just say that our trip with João was a top highlight of the whole vacation. We learned so much about Portugal chatting with him and we were treated with such kindness. We really felt welcome, like we were family. I could not have asked for a better person to help us explore Porto. He also drove us from Porto to Lisbon, making amazing stops in Aveiro and Nazaré—where he got us local pastries, espresso, and secured a table at Pangeia by the Sea, our best meal of the trip.

In Lisbon, we had a fantastic tour with José, who not only showed us hidden photo spots but went the extra mile by walking us to a special lunch spot, recommending a great dish and wine, and ensuring the staff took excellent care of us. So thoughtful and above and beyond!

When nearby fires forced an itinerary change, communication through the travel app was prompt and seamless. Our hiking guide, Sonia, quickly adjusted our last day, turning it into a rich experience. She took us to Sintra, arranged castle tickets, introduced us to local treats, and even made brownies for my sister’s birthday! She ended the day by driving us to the famous Pastéis de Belém so we wouldn’t miss out on the locals’ favorite.

Every moment felt curated with care. My sister absolutely loved her birthday trip, and I’m so grateful to Helena, Elena, João, José, and Sonia for making it so special. We’ll definitely use KimKim again!

Activity Reviews
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Sonia was a fanstic tour guide! She shaped a comprehensive experience to make up for a minor change in the itinerary. While in Sintra, she bought us tickets to the National Castle there, she took us to get a classic pastry and latte (which is always a plus), and she showed us other beautiful parts of Lisbon. She even made my sister brownies because she knew it was her birthday! So kind! She even heard me talking about where to get the best Pastel de Nata and let me know that the locals prefer the Pastéis de Belém, so she drove us to the location where they are made to make sure we tried it before we left. It turned out to be such a great day, even with the minor hiccup in the schedule.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

José was a fantastic tour guide. He found some special and unique spots for us to take pictures while also sharing the rich history of Lisbon. The highlight was a small lunch spot he recommended for the Red Vinho Verde that is a unique experience in Lisbon. José could have just pointed us in the right direction for the restaurant, but no, he took it a step further and walked us over to the restaurant, gave us the best recommendation to order and actually spoke to the staff to make sure they took care of us and we had the best experience. Just above and beyond what we could have expected.

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Aveiro
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Aveiro
Portugal

This day was the one I was most concerned about (just because it would be a long day on the road) and it turned out to be a highlight of the trip! Nazaré was absolutely beautiful and Aveiro was lovely as well. But mostly it was chatting with João, understanding more about Portugal and seeing how we are all connected no matter where we grew up, that made the day special for my sister and I.

Quality of Experience
Guides, Drivers and Staff
Transport
Everything was great! Just hire more people like João, and everyone will be sure to have a great trip :)
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Our driver, João, was incredible! Traveling with him was the highlight of the trip. He even talked about the NBA with my sister, which is one of her favorite things to chat about! Also, we enjoyed meeting Carla who gave us a tour of the Quinta Da Pacheca winery. She was fantastic and also had us laughing the whole time :)

Quality of Experience
Guides, Drivers and Staff
Transport
Just having a kind person to chat with on the long drive was a highlight. I like to chat, and I learned so much about Portugal from João.
Culinary Highlights of Porto: Food Delights & Bolhão Market
Culinary Highlights of Porto: Food Delights & Bolhão Market
Porto

The tour was a fantastic experience, that exposed us to the wonderful world of Porto cuisine. We were shown classic restaurant locations, that we certainly wouldn’t have been about to find on our own. So much fun, and a unique experience. Unfortunately, I can't remember our tour guides name but he was great!

Quality of Experience
Food
Guides, Drivers and Staff
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

. Our tour guide, Elena, was wonderful! Not only was she knowledgeable, and we learned a lot but we also had fun and she took so many memorable pics for us. She made our first day in Porto a great one!

Quality of Experience
Guides, Drivers and Staff
Transport
There was no actual transport for this tour, as it was a walking tour.
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Aug 06, 2025

Hi Eden,

Thank you so much for your lovely feedback!
I am delighted that your trip with your sister turned into such a special adventure. It is wonderful to hear how Elena, João, José, and Sonia made your experience personal and memorable—I will make sure they hear your kind words.

I am also glad we could keep things smooth when plans had to change, and that your sister’s birthday was celebrated with care.

I would love to help you plan your next trip whenever you are ready. 🤩

Warmest regards,
Helena

15 days tailored family program in Portugal
Portugal | Jul 18 - Jul 31, 2025

H
Hesham S.
Italy | Reviewed on Aug 02, 2025
Our trip was really planned well, Thanks to Anita. She detailed all our needs and tailored specific accommodation, food, transportation and sightseeings.
On the other hand, there were great people on the ground who facilitated our journey with great knowledge and support i.e Rita, Paulo, Emanuel, João, and Carlos. In addition to great support team on the Trip Plan App answering all our inquiries who were accessible at anytime and anywhere.
Read more

Our trip was really planned well, Thanks to Anita. She detailed all our needs and tailored specific accommodation, food, transportation and sightseeings.
On the other hand, there were great people on the ground who facilitated our journey with great knowledge and support i.e Rita, Paulo, Emanuel, João, and Carlos. In addition to great support team on the Trip Plan App answering all our inquiries who were accessible at anytime and anywhere.

Hotel Reviews
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Convento do Espinheiro, Historic Hotel & Spa
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto

Modern, clean and location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tesouro da Baixa by Shiadu

The hotel management needs to pay attention and invest more on the hotel entrance and upgrade all the room and bathroom stuff i.e cabinets, beds, pillows, towels and etc

Authenticity & Character
Immediately upgrade all the rooms
Location
In the downtown
Staff
Friendly
Cleanliness & Comfort
Old materials
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Aug 03, 2025

Dear Hesham, thank you so much for your review! It was truly a pleasure designing your family’s journey through Portugal. I'm especially glad you felt well taken care of by our amazing team of guides, and I’ll be sure to pass along your kind words to them.
Thank you again for trusting me with your family’s travel experience. I hope to help you explore more beautiful destinations in the future! Wishing you all the best! Anita

Portugal Adventure
Portugal | Jul 13 - Jul 26, 2025

Carin
Carin B.
Boston, MA | Reviewed on Aug 02, 2025
Joao did an amazing job planning our two week adventure and was very patient and accommodating of all our requests and revisions. While we were sad not to meet him in person, he was great about checking in with us throughout our trip.
Highlights in Lisbon were Casa Balthazar, dinner with locals, cooking class and shopping the open air market on Avenida da Liberdade.
Highlights in Porto were dinner at Cantinha de Avillez, the food tour and gelato! Unfortunately we didn't have the intel that...
Read more

Joao did an amazing job planning our two week adventure and was very patient and accommodating of all our requests and revisions. While we were sad not to meet him in person, he was great about checking in with us throughout our trip.
Highlights in Lisbon were Casa Balthazar, dinner with locals, cooking class and shopping the open air market on Avenida da Liberdade.
Highlights in Porto were dinner at Cantinha de Avillez, the food tour and gelato! Unfortunately we didn't have the intel that we needed to purchase tickets to the Lello bookstore way in advance, and Cafe Magnifico had too long a line to wait.
We had high expectations for Nazare and Obidos, and sadly, because of the number of tourists and a Renaissance Fair, respectively, these two stops were the most disappointing of the trip.
Highlights in Monsaraz were the beautiful Montimerso Skyscape (though we were there when the famed restaurant was closed) and the cork tour. The olive oil tour was good, but not exceptional because the oil wasn't being produced at that time, and the ceramics class was good but frustrating, for we couldn't take home our creations.
The Algarve highlight was by far the sailing excursion with Skipper Rob and spending time in Lagos. The Aldeia de Pedralva is great for a family with children, but not super conducive for a couple looking for privacy and quiet.
We visited a friend in Setubal and getting there by ferry was an awesome suggestion. The 34 Guest House was lovely.

We learned some important things to consider when planning our next trip:
1. We were interested in learning about the Portuguese culture overall, but many of the recommended stops and sights centered on visiting castles, palaces, monasteries, convents and fortresses. While we understand that they are deeply rooted in the history of the country, we completely tired of them mid-trip. We found out during our ceramics class, for example, that that part of the country is famous for making pottery, with many, many pottery shops. We would have loved to explore those, but found out about them too late.
2. When renting a car, we need to request a mid-size vehicle since my husband is very tall and could barely fold himself in and out of the Kia Stonic.
Overall, we had an amazing adventure and certainly plan to use Kim Kim again in the future.

Hotel Reviews
34 Guesthouse Setúbal
Setúbal

Great hotel with very accommodating staff. Parking was difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aldeia da Pedralva - Slow Village
Vila do Bispo

This was an interesting choice for a couple, as this village is more geared to families with children that stay up late and are very loud. There is no privacy - the windows need to stay open for air circulation (no AC) but the windows, including in the bedroom, are at eye level, so passers by can look straight into the bedroom and living area! The restaurants in the village are good, but breakfast was not - it was cold and they did not replenish the food during serving hours, so we were frequently left with very few choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room was never cleaned during our stay and there is a severe lack of lighting.
Montimerso SkyScape
Monsaraz​

Beautiful location and accommodations. We would have loved to try their famed restaurant, but sadly it was closed during our stay. Good breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Castelo de Óbidos
Óbidos

Dark, dingy room with musty, mildew smell and a terrible, cold breakfast. Accessibility and parking were very difficult, especially in the middle of a Renaissance Fair.

Authenticity & Character
Location
Staff
Tomas and Pedro went above and beyond. If it weren't for them, we wouldn't have ended up staying there.
Cleanliness & Comfort
Maintenance, updating and a more comfortable bed. Serve pancakes and waffles hot, rather than ice cold.
Torel Palace Porto
Porto

Over the top hotel in a great location with a good breakfast. Our room had some maintenance issues: broken lamp and towel bar and electrical sockets falling off the wall in the bathroom. Surprisingly they updated us to a room with jacuzzi on the balcony, which we definitely took advantage of, but could not figure out how to drain

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thomar Boutique Hotel
Tomar

Great hotel and location. Loved the free parking and the roof deck.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Balthazar
Lisbon

Fantastic hotel and the most delicious breakfast of the trip. Concierge Ruth went above and beyond and was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Algarve Sea Escape: Half-Day Sailing Tour
Algarve Sea Escape: Half-Day Sailing Tour
Portugal

Skipper Rob and first mate Anatoli were incredible! They made this trip an absolute pleasure, and even served us tapas! A true highlight of our two week vacation.

Quality of Experience
Guides, Drivers and Staff
Transport
Gorgeous, beautifully maintained boat!
Pottery Workshop
Pottery Workshop
Portugal

This was a fun activity with an awesome instructor, but we couldn't take home our creations.

Quality of Experience
Guides, Drivers and Staff
Olive Oil Tasting
Olive Oil Tasting
Monsaraz

We learned a lot about olive oil and had even more fun tasting it! Unfortunately they weren't producing the oil when we visited.

Quality of Experience
Guides, Drivers and Staff
Cork Farm Visit
Cork Farm Visit
Portugal

We learned so much about this local resource and it was super interesting to visit and learn about the forest and estate.

Quality of Experience
Guides, Drivers and Staff
He was very knowledgeable but a bit pompous.
Transport
Food Tour - OPTIONAL (not included in the price)
Food Tour - OPTIONAL (not included in the price)
Porto

Loved beginning at the market and having the opportunity to walk the city and sample such a great variety of food typical to the region. Ricardo was exceptional about his knowledge of the region and the food/wine. Very highly recommend!

Quality of Experience
Guides, Drivers and Staff
Dinner With Locals
Dinner With Locals
Portugal

Sofia and her husband Carlos welcomed us into their home with warmth and grace and served us a deliciously authentic meal, from appetizers to dessert with wine pairings throughout. We had a wonderful meal with awesome people who we can now call friends!

Quality of Experience
Guides, Drivers and Staff
Market Visit & Cooking Class
Market Visit & Cooking Class
Lisbon

A great way to learn about the local cuisine and meet others!

Quality of Experience
Food
Guides, Drivers and Staff
The chef ended up being great, but he started off surly and nasty
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Aug 02, 2025

Hi Carin, thanks so much for your review! I'm happy you had a memorable adventure. It was a pleasure helping you plan the trip. I truly appreciate your honest feedback about the parts that could be improved—those insights are super helpful, and I’ll definitely keep them in mind for future planning to make each journey even better.
All the best.

Portugal family trip
Portugal | Jul 19 - Jul 29, 2025

Alicia
Alicia G.
Denver, CO | Reviewed on Jul 30, 2025
In an era of self booking trips,if you have the time and bandwidth to research where to go, travel agencies are not extinct and provide a custom experience to those who seek it. My family and I absolutely loved our trip and accomodations. We love to road trip and chose to drive to various places. Our booked tours were exactly what we wanted and still had ample time to explore on our own. Highly recommend booking through kimkim, my agent was attentive and available to answer questions or... Read more

In an era of self booking trips,if you have the time and bandwidth to research where to go, travel agencies are not extinct and provide a custom experience to those who seek it. My family and I absolutely loved our trip and accomodations. We love to road trip and chose to drive to various places. Our booked tours were exactly what we wanted and still had ample time to explore on our own. Highly recommend booking through kimkim, my agent was attentive and available to answer questions or concerns. Will look into more vacation options with this company.

Hotel Reviews
Martinhal Lisbon Oriente
Lisbon

Wonderful hotel and chain. Highly recommend if you have a family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Lagos
Lagos

Great hotel for families with a few exceptions. This is catered to a more resort feel, with that in mind, hotels need to deter guests from staking claim to lounge chairs by the pool all day. The fact is people just leave there towels and disappear for hours or most of the day but block others from using them. Huge turn off if you want to actually use a chair for an hour or two.

Authenticity & Character
Not my kind of style as it feels commercial and lacks some charm.
Location
Away from the touristy side of town
Staff
Cleanliness & Comfort
Vila Gale Evora
Evora

The hotel is nice and near old town. The two comments: We had 2 kids ( one considered an adult) on a pull out couch that was very hard and uncomfortable to sleep. The other was the air conditioner that smelled horrible when turned on.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditioner smelled when turned on and the pull out couch was uncomfortable to sleep on
Martinhal Lisbon Chiado
Lisbon

Wonderful hotel for families to stay in the old part of Lisbon. Everything is within walking distance if you like to walk.

Authenticity & Character
Comfortable and stylish
Location
Location was great to see the old town
Staff
Cleanliness & Comfort
Activity Reviews
Cave Boat Tour
Cave Boat Tour
Portugal

Was a bit hesitant to do this because of preventing experiences. This was a small group and our guides where personable and with great sense of humor. Well worth seeing the coast feom this vantage point.

Quality of Experience
Guides, Drivers and Staff
Transport
Winery Visit with Wine Tasting
Winery Visit with Wine Tasting
Portugal

Tour guide was knowledgeable and personable.

Quality of Experience
Guides, Drivers and Staff
Street Art Tour in Lisbon
Street Art Tour in Lisbon
Lisbon

Had the most wonderful tour guide ans experience. Great way to learn about the city.

Quality of Experience
Guides, Drivers and Staff
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Aug 25, 2025

Thank you so much for the kind words! We're thrilled to hear you and your family had such a great trip and that everything went smoothly. It's great to know the balance of planned activities and free time worked out perfectly.

Magical first trip to Portugal!
Portugal | Jul 8 - Jul 20, 2025

Court
Court D.
San Carlos, CA | Reviewed on Jul 28, 2025
We had such a wonderful trip to Portugal! Exploring and eating our way from Lisbon to Porto to the Algarve, and finishing in Cascais! All in all it was the perfect break from work & school. Diana was a joy to work with from the start; she took the effort to understand what we were looking for, the types of experiences we enjoy, and made many spot-on recommendations for things for us to check-out during our days without any activities scheduled. She booked us unique, lovely places to... Read more

We had such a wonderful trip to Portugal! Exploring and eating our way from Lisbon to Porto to the Algarve, and finishing in Cascais! All in all it was the perfect break from work & school.

Diana was a joy to work with from the start; she took the effort to understand what we were looking for, the types of experiences we enjoy, and made many spot-on recommendations for things for us to check-out during our days without any activities scheduled. She booked us unique, lovely places to stay that were in the heart of the experiences we were after which made getting out super convenient. And she and the team checked-in every day to make sure the trip was proceeding well, and that we had whatever we needed when it came to transfers, activities, etc.

Throughout, our guides and drivers were knowledgeable, friendly, and very steeped in the local culture & scene, resulting in a trip that was very unique and full of color. We felt safe and welcome everywhere we went, and I really appreciated the efforts they each took to provide us options and tailor the experience to something that worked for me and my kids (17 & 14). Specifically there were two drivers who really stood out for myself and my kids; Ricardo (who drove us to/about Douro Valley, as well as our transfer down to Lagos), and Duarte (who brought us from the Algarve to Cascais, as well as our day touring Sintra, and to our very special dinner) — they were exceptional. Both went out of their way to ensure our respective trips and tours really accommodated us, and they created a fun atmosphere, and provided a lot of fantastic recommendations and tips for our trip.

The KimKim team & all of their contacts really contributed to making this a magical & unforgettable first visit to Portugal!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Excellent hotel with top-notch service. Beautiful vistas, with very clean rooms, excellent beds, and a delicious breakfast service. Hotel staff were very welcoming, and table staff for dinner, breakfasts, and poolside were always gracious, warm, and very attentive. It’s a lovely sea-side walk from the hotel to downtown Cascais for shopping, dining, etc. The gym (managed by Holmes Place) is a top notch gym with tons of equipment (many multiples of treadmills, stepping machines, bikes, etc.), plenty of free weight, dumbbells, kettlebells, etc. We really enjoyed the splurge of having a private seaside balcony where we could relax and watch the ships go by in the afternoon before dinner.

Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Excellent if remote resort, with stunning cliffside views, wonderful swimming pool, and welcoming staff. The rooms were comfortable, with firm bedding, and spacious seating. The ability to walk out cliffside in the morning or evening was a big plus. The resort is located an easy 10 minute ride to the quaint shopping / restaurants of old town Lagos. The gym was very serviceable, with plenty of equipment for a handful of users at a given time.

Location
Really loved being able to walk along the cliffs early in the morning.
Cleanliness & Comfort
Infante Sagres
Porto

Gorgeous hotel in a great urban environment; steps from fantastic restaurants, and a short jaunt to shopping. The interior of the hotel offered a lot of grand character, from the sweeping staircase to the decorated, comfortable rooms. The staff were welcoming and provided great service throughout our stay. The breakfast palette was solid, but the staff was especially attentive and gracious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Fabulous hotel! Great service staff from the front desk, to the bar(s), to the restaurant. We thought the hotel was in a good location, a quieter neighborhood but easy to walk to downtown or the highlight spots. Breakfasts were some of the best of the trip, and we enjoyed hanging out on the rooftop bar for a late day snack & a refreshing drink. We didn’t get a chance to use the spa, but it looked quite well done and appropriate to the setting. Rooms were clean, moderately elegant, but the beds were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

What a wonderful exploration this was! Our guide was fantastic, offering plenty of historical and contemporary pieces of color that informed our view of the city, while also offering plenty of tips and suggestions for things for us to check out during our down time in Porto. Each place we visited along the tour was wonderful; the hosts were always warm and gracious, and the food was a unique and fun (and filling!) peak into Porto culture. Meia.Duzia was a very unique stop we enjoyed. We were truly stuffed with delicious foods and wine by the time we made it to the final destination for ice cream (Chocolataria Equador), but that’s probably for the best since if I’d had any more room, I would have gotten another round of ice cream — I had the basil & lemon with sea salt and olive oil which was phenomenal!!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Jul 29, 2025

Hey Court,
I’m sooo happy to hear you had an amazing time - especially with the boys! We always try to make sure everything’s spot on, so I’m really glad it all came together. Also, the hotels make such a difference on the trip, so I’m thrilled you liked the ones we picked for your family!

Finally, yep, the drivers are total stars - I’ll definitely share your kind words with them. The same for our guide in Porto 😊
Can’t wait to plan the next trip with you!
Your friend in Portugal - Diana

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