Kimkim Trip Reviews for Vietnam

KimKim and specifically Ashley really came through for me on my trip to Vietnam. I had planned to do a biking tour with another organization and they cancelled 2 days before I was leaving. I was in a panic but then remembered that a friend of mine told me she always uses Kimkim for all her trips. I reached out, filled out a simple form to indicate what I wanted to do and when I woke up in the morning my whole trip was planned! We made some minor adjustments in the morning and then I was off. I did this trip solo for the first time and loved having someone on the other end to help recommend local places to eat or things to do during my down time. I also loved having a driver to meet me at every event I did - got me to the airport, picked me up at the airport, took me on tours - it was amazing! And it's so great to have someone who knows the country. I will be using them for all my trips going forward (I told everyone on my trip about them!)

Hotel Reviews

Hanoi Boutique Hotel

Hanoi

What a great place to stay. The staff was so helpful and were always there for me when I had questions, needed to store a bag or even wrap my bag before going to the airport. And I loved the food at the restaurant! Great location, great bed and great staff!

Authenticity & Character

Location

Staff

Very helpful and kind

Cleanliness & Comfort

Cat Cat Galerie d'Art

Sapa

Such a beautiful hotel. I took the stairs every day so I could see all the art they have on every floor. The staff was super helpful and kind. Bed was very comfortable and the food amazing - would definitely stay here again

Authenticity & Character

Love the art - so beautiful

Location

Staff

Always willing to help

Cleanliness & Comfort

Halong Aquamarine Cruise

Ha Long

Such a fun experience. The rooms were really lovely - bed was so comfortable, I had my own balcony and the bathroom was huge! Really enjoyed the whole experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silkotel Hoi An

Hoi An

Loved my stay here. My room was huge and the bed very comfortable. The staff was also so helpful and kind. And the location could not be beat. Close enough you could get to the shops but far enough away that you couldn't hear anyone. Loved it!

Authenticity & Character

Location

Close to town but also quiet

Staff

Great staff - very helpful

Cleanliness & Comfort

Activity Reviews

Sapa Trekking & Sightseeing

Sapa

This is a must do when you go to Vietnam. It was just my guide and I - we did a 5 mile trek through the Mnong countryside - right through farms, rice fields, people's homes and villages. My guide was very knowledgable. I loved the local woman who joined us for the last 2 miles - she helped me stay upright so many times. Such a memorable experience that I would definitely do again.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walk To The Love Waterfall And Heaven Gate

Sapa

This was definitely beautiful but unfortunately a foggy day. Still worth the time.

Quality of Experience

Guides, Drivers and Staff

Transport

My Son Sanctuary Luxury Tour - Joint in tour

Hoi An

Very interesting and beautiful tour. Our tour guide, Michael, was the best part. He made the tour not just interesting but fun with his quirky style.

Quality of Experience

Guides, Drivers and Staff

Transport

Biking trip Cam Thanh Village - Joint in tour

Vietnam

This is a must do when visiting Hoi An. An easy bike ride through the rice fields and villages. Then a fun boat ride on the river where you can catch a crab, throw a fishing net and spin in a boat. Great for pictures. Food was amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour

Hanoi

I wish I would have done this early on in the trip so I could better undetstand the food I like. I learned so much and can't wait to go to a local Vietnamese place to try some new things!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Halong Bay (Aquamarine Cruise)

Ha Long Bay

This was a lot of fun and an easy kayak day. We also got to get up close to some wild monkeys.

Quality of Experience

Guides, Drivers and Staff

Transport

Halong Bay - Hanoi (Aquamarine Cruise)

Ha Long Bay

A must do when visiting Vietnam. I was so surprised at the rooms on the ship - so roomy and comfortable. I had my own deck outside my room which I loved. The staff was so nice and I met some really great people. Highly recommend doing this

Quality of Experience

Food

Great food!

Guides, Drivers and Staff

Transport

Hanoi City tour - Joint in tour

Hanoi

I learned so much about Hanoi and some about the Vietnam war. Great way to get introduced to Vietnam and Hanoi

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim provided us great service on our trip to Vietnam and Cambodia. They created a 15 day itinerary with us and were flexible along the way when we wanted to make changes. Our local specialist was very responsive and made sure we were happy with everything. the tour guides were prompt, knowledgeable and very friendly. We thoroughly enjoyed our trip and would use KimKim again.

Hotel Review

Victory Star Cruise

Hanoi

Beautiful boat with a fantastic cabin, fresh delicious food and a very nice crew. The excursion to the cave and the hike were both fun. Very relaxing and rejuvenating few days at HaLong Bay. An experience not to be missed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Halong Bay - Train to Hue

Ha Long Bay

Train was ontime. We reserved a sleeping car (bought all four bunks for two of us). It was private. Bathrooms were dirty. Sheets were not clean.

Quality of Experience

Transport

Evening Walking Street Food Tour

Hanoi

We loved seeing the local environment and tasting local foods that we could not have at home. Our guide made it easy and made us feel safe!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a wonderful trip to Vietnam. Mr Tony’s guided tour through the Mekong Delta was very interesting and gave us a great example of local culture. The Hanoi city tour Mr Haun was great, we especially liked the food tour. The La Pandora cruise in Ha Long Bay was amazing! The food was great, the rooms very nice and our guide Victor was very professional and helpful.

Hotel Review

La Pandora Cruises

Hai Phong

The whole trip was amazing! Great food, comfortable rooms and professional and helpful guides.

Authenticity & Character

Location

Staff

Very courteous and helpful staff

Cleanliness & Comfort

Activity Reviews

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

The boat ride was beautiful and Victor’s knowledge of the area was fascinating.

Food

Guides, Drivers and Staff

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

The entire trip was amazing! Beautiful views and fun excursions.

Food

Guides, Drivers and Staff

Hanoi City Sightseeing & Street Food Tour

Hanoi

We especially liked the food tour with Mr Haun. The food was delicious!

Food

Guides, Drivers and Staff

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

We enjoyed learning about local culture and getting to travel on various forms of transport.

Food

Guides, Drivers and Staff

Transport

Hi, as mentioned here's a detailed rundown of our recent Vietnam adventure. Overall, this was a 5 star trip, and your rating reflects that. Dat was first class in terms of his overall approach, responsiveness and knowledge. He knows the country well and we benefitted from his experience. And his English is very good. The logistics on the trip were excellent throughout. We never worried as to whether a guide/driver would show up on time; they were always a few minutes early and went out of their way to welcome us. The hotels were generally all good choices for different reasons. But I did not like the Silk Palace in Hue, partly because the hotel has no charm, I was sick (stomach) and the room was too small for the 3 of us. On the guide front, Bobby was the standout. He is very kind/friendly, and attentive while giving us breathing room. The only guide we were not keen on was Quoc in Hoi Ann; he came across as either being not trained as a guide at all or poorly trained. His English was poor, and he simply repeated things when we asked questions as opposed to addressing them/finding out. We also didn't feel that he was necessarily keeping us safe when it came to food. Quoc has good potential, but he needs to be professionally trained. But overall, we would highly recommend KimKim and look fondly on our recent Vietnam adventure.

Activity Reviews

Saigon after dark night food tour

Ho Chi Minh City

Amazing guides and experience. This is a must do!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lu And Tam Coc Exploration

Vietnam

Quality of Experience

Food

Second eco lodge sucked. So this is less about the food and more about the food at the hotel.

Guides, Drivers and Staff

Transport

Halong - Lan Ha Bay - Frog Lagoon Area (Capella)

Ha Long Bay

Quality of Experience

Guides, Drivers and Staff

Transport

Great communication from Dat while planning our trip - he made useful suggestions and booked everything. Hotels, the cruise, the tours, and the guides were great! Would definitely recommend to anyone interested in visiting Hanoi and north Vietnam.

Hotel Reviews

Soleil Hanoi Boutique Hotel

Hanoi

Excellent service and breakfast (made to order pho and eggs!). Small but serviceable gym. Rooms are well-provisioned, with good bathroom placement, plug locations, and amenities. Single elevator can be a hindrance when very busy, but not usually an issue. Small infinity pool on rooftop with staffed bar, seating area, and bathroom.

Authenticity & Character

Location

Close to old town sights/restaurants

Staff

Excellent service

Cleanliness & Comfort

Very clean and comfortable

La Pandora Cruises

Hai Phong

Excellent facilities, food, and activities. Enthusiastic tour guide and staff. Clarity of schedule could be a bit better, but that could be the individual guide. Shuttle from Hanoi comfortable and safe. Cabins on the boat are well-designed and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Hanoi Evening Walking Street Food Tour

Hanoi

Quang took us to amazing places! Highly highly recommend this tour to anyone, especially with Quang.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amazing. We are a family of four with 2 boys 6 and 9 planning a trip with a tight 14 day timeline to north and south vietnam and Cambodia. We wrestled with whether to choose KimKim because it is significantjy more expensive than do it yourself tour making. But after the tour I would say for our needs it as the nearly perfect solution. There was no time or frustration lost in organising details like hotels, guides and transportation. Each of the guides was nearly perfectly suited for us - they were passionate about their work and their country and understood how to adjust to the needs of kids. What we saw, who we met, what we tasted, what we learned was a life changing experience.

Our only criticism would be that some of the hotels weren’t great given how much we paid for the trip. It is true that we asked for three star but the hotels selected in Saigon in particular was not great; the picture linked suggested that the Emm hotel had a pool and it did not which is a big deal for kids in this steaming hot city of glass and cement.

I think Siem Reap was the favourite part but there were we incredible parts at every stop of the trip.

A memorable trip across Vietnam from the North to the South. Mr Thien (or “T” as he prefers to goes by) was our guide and he made this great trip even better for his knowledge, his dedication to his job and his sense of humor.

Or guide in Hue was Sammy (“Tam”) and she was also fantastic giving us a very unique perspective and a taste of salted coffee, a specialty from Hue.

The food and the people of Vietnam are truly special and we spent two amazing weeks. We wish we could have stayed longer.

Hotel Reviews

Le Clos Du Fil Hotel

Ninh Binh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Renea Cruise

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alba Wellness Valley Resort

Hue

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hanoi Allure Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pu Luong Retreat

Thanh Hoa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Pavillon Hoi An Luxury Resort & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Liberty Central Saigon Riverside

ho chi minh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hiking and rafting in Pu Luong

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Pu Luong Nature Reserve

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Massage Session

Hanoi

Hanoi City Sightseeing & Street Food Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Ba Vi Countryside & Cooking Class

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pu Luong to Ninh Binh

Pu Luong Nature Reserve

Quality of Experience

Guides, Drivers and Staff

Transport

Boat trip to Thien Ha Cave & Thung Nham Bird Garden (Ninh Binh)

Ninh Binh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ninh Binh to Halong Bay & Cruise

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hue Sightseeing

Hue

Quality of Experience

Guides, Drivers and Staff

Transport

Ho Chi Minh City Highlights

Ho Chi Minh City

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trang was very helpful in planning Vietnam trip. She is always available in chat Or what's app to answer all the questions and doubts..

Overall she managed all bookings and services well. It was hasslefree and a memorable vacation

10/10 would recommend to anyone. I also needed the trip planned in 72 hours and they were able to accommodate which was awesome.

Camillia was extremely helpful with our planning. She was prompt, courteous, friendly and professional. Charlie, Luk and Vivian were fantastic! Very flexible and informative. Awesome experience!!

So great having local assistance in trip planning with Long and Realistic Asia! Most enjoyable was the day in BaVi Countryside; local market, bike ride , rice wine making/tasting, cooking class and lunch, tofu making, and tea leaf harvesting! Coung was delightful. The trip to Ha Long Bay was lovely although the stops at Pearl Shops both on the way there and on our return were frustrating. Lodging was excellent and we were pleased with our six night stay in Ha Noi and the surrounding areas. We would definitely use Long and realistic Asia again when traveling Vietnam. We will also use KimKim next time we travel.

Ashley was wonderfully responsive and helpful throughout, from the planning stage to the last day of the holiday. She would respond to messages and questions quickly and helpfully and would send us reminders of meeting times and the names of our drivers for each new destination. The organisation was flawless and seamless. At each destination in a complex itinerary we would be met with guides who were impressively knowledgeable as well as friendly and helpful. I guess Johnny stood out as exceptional; he showed us the Cu Chi tunnels, Ho Chi Minh City and the Mekong Delta. He fleshed out our understanding of the Vietnam war (locally known as the ‘American war’) with many human stories of how individuals lived through it. Also, he was such good company! Funny, warm hearted and erudite. But actually every guide was great. Even Ms Huong who only spent a few hours with us, picking us up from the airport on the last day, took the trouble to find out our plans and gave us much useful advice about where to do the shopping we planned. It was actually a privilege to get to know these guides as their stories really gave us an insight into the life and culture of Vietnam and Cambodia.

Hotel Reviews

Salinda Resort Phu Quoc Island

This was very nice. It was on the beech. There was never a problem about enough chairs, the Vietnamese food in particular was really good and the staff were attentive and friendly.

Authenticity & Character

It was lovely, the Vietnamese food was amazing, but it could have been in Thailand. Did it need a Pizza and Indian restaurant?

Location

On the beech, lovely palms, well kept and clean.

Staff

So warm and friendly. They couldn’t do enough for you.

Cleanliness & Comfort

Indochine Palace

This felt so spacious and luxurious. Everything was perfect. This was actually my favourite hotel of the trip.

Authenticity & Character

It captured something of the French Indochine feeling of Vietnam.

Location

Near the the citadel.

Staff

Cleanliness & Comfort

Victoria Can Tho Resort

This was very comfortable. Lovely pool, lovely environment. We wish we could have stayed longer.

Authenticity & Character

Staff

Cleanliness & Comfort

Adora Art Hotel

Very well located in Zone one of Ho Chi Minh City. But actually a bit tired in some respects. The rooftop bar and pool (small) were nice, but the ‘gym’ was one running machine and one bike. It felt like a three star hotel.

Authenticity & Character

Location

Very close to the central market.

Staff

Very inflexible. Not able to offer even half an hour extension on check out. We’ve never experienced this before. Apart from the door staff not particularly warm or welcoming.

Cleanliness & Comfort

Palm Garden Resort Hoi An

Authenticity & Character

Location

On the beech

Staff

Cleanliness & Comfort

Hotel Somadevi Angkor Resort & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Saigon By Night - Vintage Vespa Street Food Tour

Ho Chi Minh City

This was really great. The two young men who were our drivers spoke good English, were very safe as drivers, and took us to some very interesting places. I would definitely recommend this. The Vespas were actual Vespas and were authentic from the sixties.

Quality of Experience

This was a real close up of Ho Chi Minh City, seeing many aspects you would not normally see. Really colourful. We saw the flower market and saw how people lived in that part of town. It also included a visit to an old Viet Kong weapons store and hide out in the heart of the city.

Food

Visiting various street market food venues. Making up our own soup! Being shown how to make a proper serving of Vietnamese coffee.

Guides, Drivers and Staff

Lam was very knowledgeable about Vietnam history. Also friendly and fun to be with.

Transport

Old Vespas! The real deal.

Explore the Cu Chi Tunnels

Ho Chi Minh City

Anyone who has an interest in the Vietnam war really needs to see these tunnels. It is really worthwhile to have a well informed guide for this visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the Mekong Delta (Ben Tre and Can Tho)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Chansar village & Wat Thmey (Killing Field)

Siem Reap

The exhibition at Wat Thmey is relatively small but still devastating in its impact. Visiting the village was just lovely. They gave us the best lunch, cooked by someone who was also the village hairdresser. Seeing the village and understanding something about their way of life was very memorable. The welcome was so warm.

Quality of Experience

Food

The lunch was served and cooked in a shelter in the forest surrounding the village. It was without a doubt the best food we had in Cambodia. The wile experience was really charming.

Guides, Drivers and Staff

Transport

Ho Chi Minh City Half-Day Tour

Ho Chi Minh City

Really nice introduction to the city, covering the main sites. Well managed by the guide.

Quality of Experience

Food

Lunch was really good. Hoa Tuc restaurant is in what used to be an opium factory. The food was outstanding. We went back later when we came back to Saigon.

Guides, Drivers and Staff

The guide was so well informed. He also managed the tour very well so we saw a lot but were not tired by the end.

Transport

Touch the History of Former Imperial Capital - Hue Full Day Sightseeing

Hue

This was fun. The guide gave a a great insight into the imperial way of life before the arrival of the French. The summer residence (and burial place) of one of the emperors was very beautiful. all the stories about the imperial dynasty (kindly provided by our entertaining and knowledgeable guide) weee fascinating.

Quality of Experience

Food

Guides, Drivers and Staff

Ms Thao was well informed and organised and relaxed and pleasant company.

Transport

Very courteous and attentive driver. Also very safe.

Banteay Srei - Angkor Wat - Apsara Dance Show

Siem Reap

Angkor wat is astonishing. The dance show was a bit so so, bothe for quality of food and music. The hotel we stayed at did it better.

Guides, Drivers and Staff

Transport

Discover Angkor Thom, Preah Khan & Ta Prohm Temples

Siem Reap

I think we scheduled too many temples in this trip. It was a long and hot day.

Guides, Drivers and Staff

Always helpful and courteous.

Private Cooking Class With Local In Hoi An

Hoi An

This was really good fun and I came away with at least one delicious dish that I could do in Wales.

Quality of Experience

The mango salad!

Food

Guides, Drivers and Staff

Transport

Visiting the Floating Villages on Tonle Sap Lake

Siem Reap

This was really fun and interesting. The floating schools and villages and a way of life built around a lake that floods the surrounding country for miles every year. The crocodiles were also fun to see. Who knew that they do not have a tongue and that the inside of their mouth is bright yellow?

Quality of Experience

Guides, Drivers and Staff

Transport

Vietnam was a wonder experience thanks to the organization provided by Ha.

Vietnam is such an amazing country; it has so much to offer both in terms of nature, culture, and history. Halong Bay, Ham Rong Mountain in Sa Pa, Ninh Binh and Tam Coc are definite highlights, but equally powerful in different ways were the Cu Chi Tunnels, Hoi An, and Hue’s Imperial City.

We had the luck of having great guides, in particular Sau in Hoi An and Hue, and Vin in Ho Chi Minh City. And Ha was amazing throughout in ensuring all went well, including by adjusting our itinerary on the fly when we wanted to visit Marble Mountain and Monkey Mountain close to Danang on short notice!

The trip that was organised by Ha at Realistic Asia was phenomenal and planned out exceptionally. Ha and our guides were also accommodating when we requested a last minute adjustment to our plan when we were in Vietnam, just a day in advance! All that we needed to provide Ha with were our arrival and departure dates, the level of the accommodation that we would like to stay at, the places that we wished to visit and the activities that we were looking for, and she took care of everything, including our transportation and internal flights. Ha was incredibly and efficiently responsive throughout our entire booking process and developed a customised itinerary for us , and made sure to check up on us to ensure that everything was going according to plan during our trip too. Our guides Phuoc, Sau, Linh and Vinh and our drivers took great care of us during our stay. In particular, Mr. Sau went out of his way and above and beyond his duties as our guide during our time with him.

We would definitely recommend Realistic Asia & Ha for anyone who may be looking forward to spending some time in Vietnam! Thank you for bringing our dream vacation to life!

Hotel Reviews

Amazing Sapa

Sa Pa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Our only critique would be that visitors in adjacent rooms could be heard and we could hear the noise from the dining area during breakfast time

Hidden Charm Ninh Binh

Ninh Thang, Hoa Lu, Ninh Binh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stellar of the Seas

quảng ninh

We had an excellent experience aboard the Stellar of the Seas. The level of care and professionalism was astounding.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eldora Hue

Hue

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Quảng Nam

The La Siesta resort in Hoi An was beautiful and the level of service and quality was exceptional!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Au Lac Charner Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Some of our rooms had a shower that was located in an outside terrace / balcony

La Siesta Hoi An Resort & Spa

Quảng Nam

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half day Taphin red Dao hill tribe village

Sapa

Sapa Trekking & Sightseeing

Sapa

Hoa Lu And Tam Coc Exploration

Vietnam

Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Beautiful Morning in Halong Bay (Stellar of the Seas)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hue Sightseeing

Hue

Quality of Experience

Guides, Drivers and Staff

Transport

Hoi An Half-Day Sightseeing

Hoi An

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip To Bana Hills - Visit Golden Hand Bridge

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cycling in Cam Thanh & Thanh Dong Organic Farm Visit

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Cu Chi Tunnels

Ho Chi Minh City

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This vacation was great! Long planned interesting cultural site visits and respected our choice to have some free time. Our guides were all knowledgable, spoke great English, and made everything convenient for us. Meeting the guides and drivers were so helpful and took a load off our shoulders!

We loved Vietnam. What a beautiful and very friendly country. We didn't get a chance to see it all and hope to return to revisit Hoi An (our favorite stop with the BEST hotel - the La Siesta) and then get down to Ho Chi Minh city, which we had no time to visit.

Kimkim.com made the trip so much easier even though I did do the initial planning of WHERE to go for our limited time. Once that was decided, all the plans were put in place by Long. He provided excellent communication during planning and while we were in country. Super grateful for his immediate responses if we had any issues. Would definitely plan another trip with Kimkim.com

First, I want to compliment Long on his incredible planning. Every detail was thoughtfully offered to me in the planning stage. We went through four iterations of the trip until it was exactly what I wanted and Long helped me add some details to match other plans as I wanted to meet up with my husband and friend at the end of the trip also. I was so delighted with each and every daily adventure! I had no idea how special each decision Long offered was until I experienced them. The attention to the details of the experiences provided the best possible stays, the best possible guides, and the best possible experience of the trip. He even managed to help us with a missing item mid-way through the trip and oversaw its return without issue. Amazing customer service! I will recommend Long, KimKim, and Realistic Asia to all my friends and family that want to travel in the SE Asia area.

Our Hanoi guide, Tony, was great! He walked with my friend and I around Hanoi, explaining culture, food, local museums, and many sights. It was a great introduction to our Vietnam trip and was very fun. Nothing like having a great kick off to a trip that helps you understand and build your appreciation of a new place like a fun, knowledgeable guide.

We went on to Sa Pa and our guide was Mei. She is a local Hmong woman who really shared her country with us. It was a long hike through the valley that might have been a Top 5 experience. Lots is changing in Sa Pa - I'm so glad we were able to experience it while it still has its ethnic origins to display and admire. Mei was so kind and very helpful. She spoke in great detail about her culture and answered all of our questions. We were happy to know her and enjoyed her time with us immensely.

Que took us on our adventure to Ninh Binh. He was fun, explained a lot about family culture in Vietnam, and took us through the Ninh Binh area on boat and bicycle. This might be my favorite part of the trip as everything was awe-inspiringly beautiful and still has a small town feel.

We took the 2 day, 3 night cruise through Ha Long Bay. Do the 2 night trip!! The second day we got to go farther and see privately bays the day trip boats cannot. We kayaked, swam, and took well over 100 photos because the scenery was amazing. Athena Cruises were amazing and even accommodated our request for a second beach visit.

Trinh was our guide in Hoi An, after a great flight down to Da Nang from Hanoi on Vietnam Airlines. She was very thoughtful and managed many of the details of the last days of our trip throughout Hoi An and Da Nang. Trinh introduced us to all things culinary in Central Vietnam. Hours of tasting, learning about the farming of vegetables and herbs, and more tasting! We really appreciated Trinh's love of her country and her enthusiasm for the local cuisine. We tried so many different dishes and she even sent us recipes! My travel companion is hosting a dinner this weekend to try and recreate some of the wonderful flavors we were introduced to. It will be a pleasure to continue to exchange food stories with her over the next several months!

We spent the last two days on our own. It's here that I want to share that the choice of hotels at each and every stop of our trip was fantastic. Long chose places in the heart of the areas we wanted to visit without losing any luxury or service. We were able to sleep deeply, comfortably each night and had breakfast each day as part of our stay. We were able to do laundry along the way with fast, great service. The choices were perfect - thanks Long!

The bottom line is the service we received in planning and executing the trip was fantastic! Hard to imagine that anything could be better. Well done Long, Tony, Mei, Que, Trinh and all the others we met!

Hotel Reviews

Hidden Charm Ninh Binh

Ninh Thang, Hoa Lu, Ninh Binh

Lovely hotel. Lots of luxury to be found in this hotel. Brief one night stay was restful and the breakfast was very good. Little time to enjoy the outdoor bar area or pool, but it looked fabulous!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MK Premier Boutique

The hotel was the perfect location for our trip to Hanoi. Clean, quiet at the back of the building, great breakfast, and tea/coffee cafe up front. Very near Beer Street in Old Quarter - walking distance to many popular places. Food nearby highly recommended. English speaking sports bar nearby - saw Super Bowl at 6:30am Monday! Front desk was very helpful with baggage storage.

Authenticity & Character

Location

Very close to Beer Street and other Popular Sights

Staff

Cleanliness & Comfort

Amazing Sapa

Sa Pa

Beautiful vista from indoor pool area. Night skyline was spectacular. Very delicious breakfast, especially the banana crepes with dark chocolate sauce. Deck area for drinks at sunset. Laundry service was super fast! The staff overall was very attentive and made every request possible during our stay. Business gala was held so no karaoke was attempted, but plenty of walkable area places to eat and drink at night. Farther from SunWorld Plaza and main traffic areas, so it was quiet in the evening. A huge plus for us.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hadana Boutique Resort Hoi An (former: Belle Maison Hadana Hoi An)

Hoi An

We fully enjoyed our stay at this fine hotel. The breakfasts were very good. The room was clean, and the beds were very comfortable. You are a walkable distance from the tourist area, but there are also many electric cars, bicycle rides, and Grab scooters to get you back to your room. We sat by the pool and enjoyed the sunny, warm weather. The town is awoken with announcements over loudspeaker (sometimes with drums) at 5 am. There's no escaping that. It adds to the experience for us Americans.

Authenticity & Character

Location

Very near vegetable gardens. Great for biking.

Staff

Very helpful, courteous staff.

Cleanliness & Comfort

The 5 am loudspeakers are probably not something the hotel can change but it is a bummer to be awoken so early.

Athena Cruise

Ha Long Bay

We took the 3D,2N version. It's really half a day, a whole day, and another half day but it is HIGHLY worth the extra day. the second day you get to go further out to a more secluded bay to kayak and enjoy the sights. The meals served are several courses of delicious food that is custom fit to your dietary needs. Go soon - it was not crowded as the weather was cooler than most think of in Vietnam. As upper Midwest Americans, it was plenty warm for us in February. Tim, our Cruise Director, was fantastic. We were even accommodated for a second beach visit without issue.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Belle Maison Parosand Da Nang Hotel

Son Tra, Da Nang

This hotel is the best location for beach, restaurants, and it has a great nightclub on the roof with a spectacular view that was unexpected of Da Nang and the ocean. The breakfast was very good and the restaurant is one floor below the nightclub in case you don't enjoy loud music. The spa was very nice with a facial that was moderately gentle. The front desk was very helpful with transportation arrangements and luggage storage needs. The chairs by the infinity pool were a great place to hang out by day or evening!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Explore The Beauty of Hanoi - Full Day Sightseeing

Hanoi

Tony, our guide, took us through the streets, helping us to orient ourselves to the city. We tried local foods and experienced the big tourist areas. our favorite was the Museum of Ethnology which really helped explain the 56 ethnic groups and prepped us for our visit to Sa Pa. Tony explained a lot about the different groups and took us to a fabulous lunch. We saw a wonderful sunny day at the lakes and in the temple area and enjoyed the School of Literature.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had an amazing time in Vietnam and couldn’t have been happier with the service we received from Lucy. Whenever we had questions or wanted to make last minute changes she was so quick to get back to us. Would highly recommend.

My adventure in Vietnam was excellent!!! It was a wonderful experience. Alex was very attentive of everything I needed on my journey. Transportation arrangements were excellent and the quality of the tour guides was also great as they were very knowledgeble guys about Vietnam. I highly recommend Alex for any trip to Vietnam. The Hotel and cruise chosen by Alex were also factastic based on my budget. I will come back for sure with my family to Vietnam.

Hotel Reviews

La Pandora Cruises

Hai Phong

Excellent experience on this cruise, not only they were very attentive and organized but also the activities were great and the food as well.

Authenticity & Character

Location

Everything was great!

Staff

Cleanliness & Comfort

Hanoi Boutique Hotel

Hanoi

Authenticity & Character

Location

Very close to all main atractions in the Old Quarter!

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Evening Walking Street Food Tour

Hanoi

The tour guide was amazing on all recomendations about food! Would not be better. I was very pleased with the attention!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Ba Vi Countryside & Cooking Class

Hanoi

The experiences regarding Tea, Tofu, cycling, Rice wine and Cooking class were awesome!

Quality of Experience

Food

Guides, Drivers and Staff

Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)

Vietnam

The Boat Experience was fantastic as well as the visit to the temples!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

A MUST in Vietnam! Worth every minute

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

CODY weas the BEST tour Guide!

Transport

Morning Hanoi Half Day City Tour

Hanoi

Great Experience to get to know more about Vietnam Culture!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip (it didn't matter that we had very foggy weather the whole time in Sapa and Fansipan. In particular Mr. Huan was brilliant and completely made our trip 🤩 his love and knowledge for Vietnam, the history and stories he told were so good. Would highly recommend we had a truly fantastic and memorable holiday.