Kimkim Trip Reviews for Vietnam

Trang planned a 28-day trip to Vietnam, Cambodia and Thailand for us. She was a pleasure to deal with and very responsive, Her itinerary and hotel choices were very good. I appreciated that she did the online checkin for local flights. She subcontracted tour to local agents, most of whom were excellent also.

Hotel Reviews

CHEEVA DEE HOTEL

Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ad Lib Hotel Bangkok

Bangkok

Authenticity & Character

Location

Too far from old city and all sites

Staff

Cleanliness & Comfort

Sun & Moon Urban Hotel

Phnom Penh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Anjali by Syphon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

IRIS Hotel Can Tho

Can Tho

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Star Hotel & Spa

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Little Hoi An Boutique Hotel & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eldora Hue

Hue

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Victory Star Cruise

Hanoi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hanoi Pearl Hotel

Hanoi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Bangkok Street Food tour

Bangkok

Nittaya was a fantastic guide. I loved Bangkok. Ad Lib Hotel was great, but far from river and main sites. This is a problem because taxi or metro took 50 min whenever we wanted to go somewhere, like dinner at night.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Siem Reap: Explore Angkor Complex Temples

Siem Reap

Amazing temples, guide SOPHY was excellent, hotel was fantastic.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cai Rang Floating market - Vam Xang Village - HCMC

Can Tho

Cu Chi Tunnels and Ho Chi Minh City Tour

Ho Chi Minh City

Guide Trung was average. Gave only basic info at each site. At Cu Chi tunnel it seemed other guides had more to say. Ran out of time later in day so only had 45 minutes at war museum. Hotel was far away from central market and main tourist attractions.

Quality of Experience

Food

Restaurant was very good

Guides, Drivers and Staff

Transport

Ho Chi Minh City – Ben Tre – Can Tho

Can Tho

****Floating village was interesting. *****Bike excursion was great and small river boat good. *Can Tho is not interesting, Iris hotel was not nice it was far away from Main Street.

Quality of Experience

Skip city of Can Tho - make this Mekong excursion a river & forest & bike trip

Food

Very good food at the bike ride resort

Guides, Drivers and Staff

Guide Trung was not good. Gave only basic info at each site, didn’t give tour at museum, slept in car rides and took 10 minutes of bike ride to attend to personal call — completely unnecessary to join us on bike ride because there was a separate local guide doing the bike tour. If he had calls to make, he should have stayed at lodge to make them. Bike tour guide was excellent

Transport

Hue city tour half day and street food tour

Hue

Hue has very impressive temple and imperial city. Rickshaw ride was fun, we asked to ride along food market, which was very worthwhile.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Halong Bay - Flight to Hue

Ha Long Bay

Enjoyed additional temple we viewed on the way to airport, it was not on itinerary, but should be added. Stop at tourist shop of marble carvings is unnecessary. There are flights out of Ha Long bay. Ideally, we would have flown from here to next destination instead of spending a day driving back to Hanoi.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Halong Bay Cruise - Overnight on boat

Ha Long Bay

Beautiful, but very crowded with many tourist boats. Our boat was very good

Quality of Experience

Food

Good food, esp for a cruise

Guides, Drivers and Staff

Transport

Hanoi - Ninh Binh

Ninh Binh

Loved temple and climbing up overlook

Quality of Experience

Unique temple and limestone formations, loved lotus fields

Food

Guides, Drivers and Staff

Huang was great

Transport

Hanoi - City tour full day

Hanoi

Interesting, Huang was an excellent local guide. Saw major sites, then enjoyed afternoon walk through “very local” street markets.

Quality of Experience

Food

Guides, Drivers and Staff

Huang was excellent

Transport

This is the first time we've ever used a travel specialist so we were a little concerned how everything will work out. But the trip organized by Ashley was absolutely amazing. Given that we traveled with kids her recommendations fit perfectly our needs. We loved all our accommodations and the cruise we did at Ha Long Bay was the highlight of our 3 weeks trip in southeast Asia. Capella is an absolutely stunning cruise ship, but fun activities for all ages, and the sweetest crew. We would love to go back some day on that cruise. Would highly recommend the food tour as well. If we ever travel back in the area we'll reach out to Ashely again for help!

Hotel Reviews

Capella Cruise

Halong

This cruise ship is absolutely amazing, beautiful rooms, amazing food, great daily excursions. However I think the thing that stands out most is our tour guides, Helen and Chris went above and beyond to make our stay as fun as possible. Helen was so kind with our 7 year old, that she constantly tells us that meeting her was best part of our 3 weeks trip in southeast asia. We hope to continue keeping in touch with her while back in the US.

Authenticity & Character

Location

Staff

Helen and Chris are amazing!

Cleanliness & Comfort

La Siesta Classic Ma May

Hanoi

Was a great fit for my family. We traveled with a big crew so the family suite fit us perfectly. Beautiful facilities, great breakfast and we loved their spa as well!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Watching Water Puppet Show (N)

Hanoi

It's an interesting experience, though wish some of the narration was in english. Our kids did seem engaged so we liked it.

Quality of Experience

Guides, Drivers and Staff

Transport

Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)

Ha Long Bay

Definitely worth seeing! One of the local fishermen drove our boat and he gave us lots of great insights about the area.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Viet Hai village and Ba Trai Dao beach (Capella)

Ha Long Bay

Happy we got to do this trip. We had a chance to explore how some local people live and to swim in a beautiful area at Ba Trai Dao beach.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

Loved the food tour. As much as we love being independent, it was great to have someone local take us to best places to try things. Our last night we were on our own and definitely couldn't find anything close to the food we had during our guided trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Halong - Lan Ha Bay - Frog Lagoon Area (Capella)

Ha Long Bay

Kayaking in Halong bay is magical.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hien was fantastic from start to finish. My wife and I did a 10 day trip to Vietnam and did not have the expertise or time to plan it well. I worked with Hien and she was great about working with me to plan the trip we wanted. She then booked everything so that we really didn’t have to worry about anything while in Vietnam. Our guide, Nam, was amazing and gave great advice, knowledge, and assistance throughout our trip. Our driver was professional, helpful, and safe. I will definitely be using KimKim in the future for trips. Many of the reviews I saw prior to booking focused on the cost being higher than if you book things yourself. It is significantly more expensive than painstakingly booking every detail yourself, and you will not get a cost breakdown, but we felt that it was worth every penny to have the expertise and assistance every step of the way. Having this service made the trip more relaxing and enjoyable. It was definitely worth it. Thank you to KimKim, Hien, Nam, and others who made this memorable trip happen.

Hien did a wonderful job of planning a Vietnam adventure for me and my son. The communication was wonderful and she worked with us to change the itinerary multiple times until it was just what we were looking for. The cruise on Halong Bay was a highlight of this trip as was the motorbike ride from Hue to Hoi An over the Hai Van pass.

Hien also communicated with us during the trip to check in, give tips, and help when we had questions. All of the tour guides like Zozo, Lui and Jade were so friendly and informative.

We loved everything about this experience!

We booked our recent 2 week trip to Vietnam with KimKim. It was a fantastic experience from the beginning to the end. First we filled out an online questionnaire, then spoke to a KimKim person by phone to make sure what we were looking for. We were then connected with Alex from Realistic Asia, who works with KimKim to design trips to Asia. Alex patiently went through 3 separate versions of our trip before we finalized the itinerary. Our trip included all lodgings, internal transfers, at least one meal per day, and private tours. We visited Hanoi, Ha Long Bay, Hoi An, and Ho Chi Minh City.

We cannot say enough good things about the entire experience! Every hotel was superb. And our private guides and drivers in each location took exceptional care of us, with every need taken care of! They were all knowledgeable and personable. We felt that they were our best friends. Special shoutouts to Cương in Hanoi, Dong and Tai in Hoi An, and Vinh in HCMC! And our drivers were punctual, friendly, and safe. Our dietary preferences were addressed in every location.

The selection of excursions and tours was superb. We had time on our own in each location, and our guides treated us to wonderful tours to make sure we hit the “must-sees” and got oriented. And in every location we included a fantastic cultural experience. We went to Ba Vi and had lunch with Mrs Chin and her wonderful daughters, and partied with the local rice wine distiller. We rode bikes through the rice paddies in Hoi An, visited with a grandmother who was part of an organic farm collective, and had some custom clothing made by one of the local tailor shops. In HCMC, we spent a fantastic day touring around the Mekong delta by boat, TukTuk, and canoe.

Last but certainly not least, we need to say that Vietnam is an extraordinary travel destination! The cities are vibrant, the countryside is beautiful, the beaches are exquisite, the food amazing, and the people are charming and welcoming. Every single person we met was happy to see us, and more than once we were stopped on the street by a stranger who said hello and wanted to shake our hands.

We had a truly memorable time in Cambodia and Vietnam. As I am travel writer and travel blogger, I carefully evaluated every aspect of our trip.

We had amazing service from Dat throughout the planning stages. He was cognizant of our needs and met all our requests. He was also in contact with us during the trip and responded to two text messages we left him despite the time difference. We were really impressed with his expertise, knowledge and suggestions.We were delighted and very surprised that Dat was even able to add a couple of excursions that we requested him to handle when we were actually on the trip. We will certainly recommend Dat to all future travelers. He was just terrific.

We were only disappointed about one thing: when we requested Dat to make the airline check-in baggage payment on our behalf with the promise that we would reimburse him (as we were unable to do it online for technical reasons), he never responded to us at all. A simple No on his part would have sufficed and we would not have been kept hanging. Fortunately, we were able, eventually, to handle the matter on our own, but we do wish he had conveyed his thoughts to us on this issue (even if it would have involved a refusal because Kimkim does not handle international airline bookings).

We loved the hotels, the lavish breakfasts, the polite and efficient services of the pick-up staff and drivers everywhere. However, I do need to say that we had a very hard time understanding what the guides were saying. Either their English was too poor or their accents were too heavy. I do to know if you are able to vet and approve of the guides or not; but we lost out on a whole lot of commentary because the majority of our guides were sub-standard. Yes, they were helpful and obliging, but their verbal communication was very disappointing. We were happy that we had carried a lot of photocopied material with us from our own guide books and this information supplemented the meagre commentary we received from our guides.

All said, our trip was memorable and most enjoyable. For all these reasons, we will continue to use Kimkim for all our travel needs in the future and will also recommend your company warmly to everyone who wishes to travel. Many thanks for all your assistance. You made our travels in Cambodia and Vietnam a real pleasure and completely trouble-free.

Hotel Review

Harmony Saigon Hotel & Spa

Ho Chi Minh

Excellent hotel. Beautifully located. The welcome drink (ginger-lemon) was wonderful, There was a free mini-bar (beer) in the room (which few hotels provide), breakfast was amazing and service was superb.

Authenticity & Character

Location

Staff

They were courteous and charming and very helpful.

Cleanliness & Comfort

Activity Review

Siem Reap Arrival - Floating market visit

Siem Reap

Did not appeal too much. Not really much to see, other than the boat ride on the Tonle Sap River.

Quality of Experience

The place itself leaves one unmoved. Nothing to do with the service which was very good. The boat ride was fun, but the site has nothing much to recommend it.

Guides, Drivers and Staff

Transport

We traveled in April from North to South. I was trying to miss crowds, have fewest rain days, and coordinate with our Indonesia trip in May. We had a heat snap when we reached Hue that lasted three days. It was 102; the average in April is typically 85. I enjoyed our entire trip. 30 days allowed us to have many experiences and not be rushed.

We booked our trip prior to Covid and had to reschedule a number of times. This contributed to the problems we had booking this trip and getting confirmation. It was frustrating to not have final information until days before we departed.

We loved all our guides: Quynh, My, Viet, Quy, and Hoang. Each of them was outstanding in contacting the next guide and passing on information about the kinds of activities we enjoyed. They were great at tailoring our travel experience. We would have loved to have spent one more day in Hanoi with Quynh, he was a wealth of knowledge. We loved the home visit with Dao. Viet kept us busy with great experiences in art, food, and local culture. Quy provided us with great directions and information so we could navigate Nha Trang and Da Lat on our own. And Hoang was amazingly knowledgeable about the Nam Cat Tien National Park, which we really appreciated.

Notes I made that I would suggest my friends change if they book a trip, (I've already given the information to 6 people): In the future, I would not buy any pre-arranged lunch or dinner. Every hotel offers breakfast. You can always ask your guide for local favorites or recommendations at lunch stops. I prefer ordering off the menu or having the guide order for me with some guidelines like, I don’t need a 7 course meal for lunch.

I would be move forceful in getting all the information earlier. We didn't have time to research our hotels as the information provided by the travel company, Sens Asia, was so late in getting to us.

I would not take another night train the rest of my life. Almost 8 hours to train from Hanoi to Sa Pa, 5.5 hrs to drive. Train, one toilet for about 40 people in a train car and no one seems to be able to pee in the toilet. Noisy, a number of stops, uncomfortable, plastic, non-breathing bed. Totally not doing this ever again.

Ha Noi
Mk Premier Boutique Hotel Luxury https://www.mkpremier.vn
Loved staying in old part of Hanoi, walking around the lake, having egg coffee, being close to the old town. We met Dao, a retired teacher, very interesting visit.

Mai Chau
Mai Chau Ecolodge http://maichau.ecolodge.asia/
Loved the remoteness, and the hiking.

Thanh Hoa
Pu Luong Retreat (Hotel)
http://puluongretreat.com/
Liked the village we walked to and biked to.

Ninh Binh
Hidden Charm Hotel & Resort http://hiddencharmresort.com
Nice hotel, good Indian restaurant nearby, close to lake boats.

Ha Long Bay
Bhaya Cruise Deluxe https://www.bhayacruises.com
Nice boat trip. I liked all the excursions, the kayaking, and the caves and hiking.

Sa Pa
Aliana Boutique www.airaboutiquesapa.com
Loved Sa Pa. The hotel was quiet and out of the hub but a close walk to the town center. The village walks with My were interesting and the scenery was beautiful. Sens Asia had a number of issues arranging the transportation. Using the local taxi's might have been a better solution.

Sa Pa
Topas Ecolodge. http://topasecolodge.com
Wish we would have stayed two nights. One night is definitely not enough. Very beautiful, quiet, and unique.

Hue Eldora Hotel http://www.eldorahotel.com
Loved all the activities in Hue. Great hotel, staff. Bamboo paper making, incense making, weaving, etc. loved our guide, Viet. Recommend getting a room on one of the upper floors for the quiet and the view.

Hoi An Aira Boutique http://www.airaboutiquehoian.com/
Nice but too far from the old city. I wish we would have stayed closer to the old city. Walking along the river at night in the old city was beautiful. . Hotel was okay but I would have rather stayed on the river front.

Quy Nhon Anya Hotel & Spa https://anyahotel.com/
Nice hotel, nice staff. We liked the biking and sightseeing.

Phu Yen Rosa Alba Resort https://rosaalbaresort.com/
Over the top accommodations. I would have loved to stay here two nights at a minimum. Great boardwalk to walk along in the evening. Staff was exceptional, food was amazing.

Nha Trang Ibis Styles https://www.accorhotels.com/gb/hotel-9578-ibis-sty
Loved the boardwalk and town. The hotel location was great. The hotel itself was the 2nd poorest accommodations on the trip and the staff was uninspiring. A shame to go from Rosa Alba to Ibis. Ibis is a hotel you stay at when you are 20 and can’t afford anything else. I wouldn't stay at this hotel.

Da Lat Ttc Hotel http://ngoclan.ttchotels.com
I didn’t expect worse accommodations but this was it. The hotel is very noisy, that is an understatement. It is conveniently located but you won’t get any sleep. The breakfast was awful. We switched to the Du Parc, a wonderful hotel. Absolutely quiet. Good staff. We should have stayed here two nights and not at Da Lat Ttc.

Dong Nai Forest Floor Lodge www.forestfloorlodges.com
Loved this experience. I recommend this if you don’t mind the tent accommodations, being in the forest, and having a few less options for food. Hoang did a great job showing us around the park.

Ho Chi Minh Silverland Yen Hotel
Okay, I wouldn’t stay here again. Breakfast was okay, not great. Accommodations were just okay. The location is good, close to a large market, close to the lake, close to the ocean. Loved the city and the sightseeing we did. The old post office, Temple of Enlightenment, Landmark 81 (the tower), boardwalk. The hotel, find something better.

Thanks to everyone who helped make our trip memorable. I would change a few things, mostly hotel accommodations, but the sightseeing, activities, experiences were fantastic.

Our guides, Dan, Quyen and Johnny, were all fantastic. We loved how much time we were able to spend interacting with local people. From staying at home stays to eating at homes to cooking lessons to learning to make fishing nets, we were exposed to so much local culture. This was a trip of a life time and our 4 teenagers were thoroughly engaged for our 15 days in Vietnam.
Kimkim and our guides did a tremendous job keeping our son with food allergies safe. We could not have done this on our own.
Thanks, Minh, for planning a great trip and for all of our guides and local people who helped make our trip so wonderfully memorable.

Dat was incredibly responsive as we were planning the trip, as we went through 4 iterations before settling on a final itinerary. And during the trip when there was a hiccup, he was quick to be responsive and made mid trip adjustments. He was clear about all that was included and set us up with fantastic hotels and guides. We learned so much about Vietnam and the wonderful people who live there.

Hien facilitated an excellent trip, exactly what I was after! Nothing was too much trouble. The accommodation was lovely, and the arranged day trips/tours hit all the highlights I had wanted to see. Everything was arranged, which just made it so easy and enjoyable, especially for a relatively short trip in which I wanted to see a lot. Huge shout out to Cuong, who was my guide for several days. Had a fantastic time, and would definitely recommend.

Trang was fantastic to deal with from the start she was informative and extremely knowledgeable
From being picked up from my Hanoi hotel to start my northern adventure .My driver Tu and guide Hoang treated me as a new friend.The trip to Sapa ,Bac ha,Mu Canchai,Nghialo,Mai Chau ,Pu Luong,Ninh Binh,Haiphong finishing with a night on a La Casta Regal cruise on lan ha bay went smoothly.Hoangs ability to answer all my questions and to inspire me to trek on a daily basis.At the end of each trek our ever reliable driver Tu would be waiting for us.
I particularly loved the homestays.The welcome from the whole family and sharing our evening meal together was a wonderful experience. So many highlights Bac Ha horse races and market,Mu Can Chai birthday celebrations and walking in Ninh Binh to name a few.
Trang also contacted me while on the trip to make sure I was enjoying myself
That’s service for you
I can’t thank Trang,Hoang,Tu and Kimkim for my making my trip so special

We recently had the privilege of working with Ashley who planned out a flawless honeymoon experience in Vietnam. Her expertise and attention to detail ensured that our journey as newlyweds was nothing short of magical. Throughout our honeymoon, we were immersed in unique and intimate experiences, including organized private tours and excursions that allowed us to explore the hidden gems of Vietnam. One of the highlights of our trip was venturing into the picturesque countryside of Sapa. Ashley had organized a trekking excursion that allowed us to witness the breathtaking terraced rice fields and interact with the local ethnic communities. It was an incredible experience that truly connected us with the authentic beauty and warmth of Vietnam.

Communication with Ashley was also exceptional throughout the entire planning process and during our trip. She was always prompt in responding to our inquiries and provided valuable recommendations for activities, restaurants, and even helping us out with any unexpected issues that arose like bad wifi connections! It was evident that they genuinely cared about our happiness and satisfaction, going above and beyond to ensure our honeymoon exceeded our expectations.

If you're considering a trip to Vietnam, we wholeheartedly recommend partnering with Ashley to create a truly extraordinary and immersive experience. Thank you for making our honeymoon in Vietnam an unforgettable one!

The experience from start to end was amazing. Felt very safe and secure with all the arrangements. All of the tour guides were phenomenal. Excellent service and very knowledgeable. Hein, Ha, Alex, Mr. Quong and Johnny were all so very pleasant. The tour guide who took us ladies through the village and rainfall please forgive me I do not recall his name but was also great. All of the experiences were very memorable. Thank you for an amazing time and your hard work in putting the itineraries together. Excellent service!

Hotel Reviews

Park Hyatt Saigon

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stellar of the Seas

quảng ninh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silk Path Grand Resort & Spa Sapa

Lao Cai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chapa Express Train

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Legend Metropole Hanoi

Hanoi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cu Chi Tunnels & Ho Chi Minh City Tour

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Beautiful Morning in Halong Bay (Stellar of the Seas)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

2200m – Sin Chai – Sapa

Sapa

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walk To The Love Waterfall And Heaven Gate

Sapa

Quality of Experience

Guides, Drivers and Staff

Transport

Sapa Trekking & Sightseeing

Sapa

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sapa – Tram Ton – 2800m

Sapa

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore The Beauty of Hanoi - Full Day Sightseeing

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Vespa by night food tour (N)

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our 8 day trip to Vietnam was an action packed adventure. We got to do a tour of Hanoi, an overnight cruise in Ha Long Bay, a trip to Hoi An and to spend a few nights in Ho Chin Mhin. We found our quides Cuong, Ly and Tony to be very personable and friendly and very informative. The Pandora cruise ship had a very high standard of accommodation. My advice to anyone with children who may be fussy eaters to bring some food staples like bread etc as there isn’t much alternative choices to the Vietnamese food on board the cruise. I thought the Vietnamese food provided was of high standard and loved the cookery demonstration on board. The accommodations chosen in Hanoi ( Somerset Grand Hanoi) , Hoi An ( Riverside resort and Spa) and Ho Chin Mhin were very suitable for a family of 5 and we were happy with them overall. The breakfast facility in the Somerset Chancellor Court in Ho Chin Mhin was not great although the 3 bedroom apartment itself was spacious and very comfortable. I found the whole trip very good, the highlights for me were the visit to the Ethnology museum in Hanoi, the Hoi A memories show, the Cu chi tunnels and the war museum in Ho Chin Mhin. Dat worked with us and provided us with the tailor made itinerary. He provided short notice assistance when we needed it which was a great reassurance to us. The transfers and pick ups were always on time and of very high standard. Overall we were very happy with our KimKim experience and we would use them again.

Hotel Reviews

Somerset Chancellor Court Ho Chi Minh City

3 bedroom Apartment was spacious and very comfortable. Shop on ground floor. We didn’t get a chance to try out swimming pool and gym. Breakfast provided by adjacent diner on ground floor was not to the same high standard as the apartment.

Laluna Hoi An Riverside Hotel & Spa

Boutique type hotel , nice comfortable rooms, quaint. Lovely breakfast, nice swimming pool, very good location.

La Pandora Cruises

Hai Phong

Beautiful cruise ship. High standard accommodation. Good food. Enjoyable activities.

Somerset Grand Hanoi

Great central Location. 3 bedroom clean and comfortable apartment with nice swimming pool. Good base for Hanoi tour. Good breakfast.

Activity Reviews

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

An amazing day on the Mekong delta with Tony our guide. Very interesting to see the industries on the delta, how coconuts are used to make sweet treats, sampling the honey tea and having lunch.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ho Chi Minh City Half-Day Tour

Ho Chi Minh City

Great tour with Tony our guide. We loved the war museum. One of the highlights of our trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Cu Chi Tunnels

Ho Chi Minh City

Amazing trip with Tony our guide. Very knowledgable and friendly and personable. One of our highlights of our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Hoi An Half-Day Sightseeing

Hoi An

Ly was a great guide, friendly personable and flexible.

Quality of Experience

Guides, Drivers and Staff

Transport

Enjoy Hoi An Memories Show

Hoi An

Brilliant. Highlight of trip

Quality of Experience

Guides, Drivers and Staff

Transport

Hoi An Biking And Fishing Experience

Hoi An

Ly was a fun and friendly guide and we really enjoyed our day. Loved the crab fishing, our tour and the memories show.

Quality of Experience

Guides, Drivers and Staff

Transport

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

Luxury cruise boat. Fantastic accommodation. Enjoyable activities. Vietnamese food good but set menu. Advice bring some food staples such as bread if bringing children who might not eat the food on board. Can purchase drinks.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

Very interesting providing unique insights to Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore The Beauty of Hanoi - Full Day Sightseeing

Hanoi

Cuong was a brilliant friendly and informative guide. Loved the Ethnology museum in particular and the Temples and Pagodas.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The trip was amazing and the food was fabulous.
Quan made Harnoi trip fun. Loved the scooter ride and water puppet show.
The eco village tour was great.
Thanks to our guide HA on the hike to Fanispan mountain. I would recommend him to every hiker. Extremely helpful and patient. The whole organization by Kimkim was excellent!!!

Trang was our travel agent and went above and beyond. She took care of our Visas when we couldn't get them to go through the system. She also helped us when Air France screwed up our luggage on the way home.
Our local guide was Huy and our driver Chong. Huy was very knowledgeable and spoke fluent English. We requested a different/specific hotel in cat ba and it ended up being the only negative experience we had. Trang and Huy knew better. We should have listened to their recommendations. Having Chong and Huy with us the whole 9 days made for such an easy adventure. They did a great job! I would highly recommend them.

The tourguide Garvin was a very hardworking, warm and detailed person who offered great hospitality and introduction to Ha Noi and Vietnam.
It was amazing to visit local market, interact with local family and learn to make rick cake. 😍

We had an amazing time in Vietnam, thanks to kimkim.
The reservation services and the options offered at the beginning matched and exceeded our expectations.
Everything went smoothly, transportation, internal flights, private transfers, the bus and the boat.
The experiences such as kayak, cruise, cycling into the towns, and boats were breathtaking. The nature and the cities are vibrant and rich in culture, history and wild landscapes.
A special thanks goes to our first and favorite guide Mr Binh, Mr Binh was outstanding and super passionate about what he does, you can see and feel his love for the country. He teached us a lot of what he knew, made us feel safe and welcome. The adventures with him are something we will always bring with us. We want to give the highest rating possible to him, he really made a big difference in our trip. The transfer guy (we don't remember the name sorry!) who was with us and Mr Binh during our trip was also very polite and gentle, we enjoyed his driving skills and company. The second guide Mr Huan was also very pleasant and prepared on Hue's history. We enjoyed his tales, stories and anecdotes. The driver together with Mr Huan was also very nice, we enjoyed the music he was playing and he was very courteous. Hue's history is full of wonders and we were glad to get a bite. So far the experience was amazing. Minh was always present for us, thanks to Minh we never felt alone and if something was happening he was on top of it. He was sending us messages to let us know flights/details or anything really. Top evaluation for him, not sure how much is the maximum but he deserves it!
The third guide, unfortunately, was not at the same level as the first two... we don't want to ruin his reputation or bad mouth him, however, we did not really enjoy the time with him for different reasons. On the other hand, the places where we went and the activities kept being amazing. So overall the experience with kim kim is a 4,9 stars out of 5!

Hotel Review

The Scarlett Boutique Hotel

Hue

suepr rooms and great servicies

Authenticity & Character

Location

Staff

great staff, the best in vietnam

Cleanliness & Comfort

Activity Reviews

Can Tho - visit floating market then back Ho Chi Minh City for flight back home.

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ho Chi Minh City - Cai Be - Vinh Long - Can Tho

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fly to Ho Chi Minh City

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi and walking street food tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hue to Hoi An Ancient town

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hue City Tour, Bike to Rural Villages

Hue

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bai Tu Long - Thien Canh Son Cave - Return to Hanoi - Flight to Hue

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Ha Long Bay - Bai Tu Long Bay with Swan Cruise

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pu Luong Natural Reserve - Hanoi

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hidden trails of Pu Luong - Hieu Village

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi - Mai Chau - Pu Luong Natural Reserve - Kho Muong village (trek & homestay)

Pu Luong Nature Reserve

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vespa Tour was a highlight.

Tim with Renea cruises and Tony in Hoi An were amazing guides.

Over all the experince surpassed our expectations. It was a great trip.

All the local guides and drivers were excellent. A special thanks to Long who put the itinerary together and checked in with me each day to see how the day went and to prepare me for the next day. Long was on top of everything. He's also so courteous. I would recommend Long and Kim Kim to anyone looking to travel to Vietnam.

Hotel Reviews

Tirant Hotel

Hoan Kiem, Hanoi

Authenticity & Character

Location

Great central location

Staff

Very helpful and friendly.

Cleanliness & Comfort

Apparently, this was a 3 or 4 star hotel. It was not rated a 5 star hotel. It probably is not a 5 star, but it is well worth the cost. It had everything I needed at a lower cost.

Anantara Hoi An Resort

Hoi An City, Quang Nam Province

Authenticity & Character

Location

Good location to centre of activity.

Staff

Very friendly.

Cleanliness & Comfort

Pilgrimage Village Hue

Hue

Authenticity & Character

Location

The location was really too far from the main centre of Hoi An.

Staff

Cleanliness & Comfort

Era Cruises

Hai Ba Trung Dist., Hanoi

Authenticity & Character

Location

Exactly what I was looking for.

Staff

Lee was terrific.

Cleanliness & Comfort

Meliá Hanoi

Hanoi

This hotel was awesome. The breakfast buffet was better than any other hotel I have ever stayed at if my entire life.

Authenticity & Character

Location

Staff

The concierge XC (I think was his name) and Sarah were great and the front desk was great too. In fact, I spoke to the manager to congratulate them on their staff.

Cleanliness & Comfort

Activity Reviews

Hanoi Free & Easy

Hanoi

By this time, we had seen all we needed to see of Hanoi.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Cam Thanh Village

Hoi An

Fun activity.

Quality of Experience

Guides, Drivers and Staff

Transport

Hue - Danang - Hoi An sightseeing - Lantern making (B)

Hoi An

I'm not much into these activities but it was fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Hue Imperial City Sightseeing Full Day

Hue

Quality of Experience

Food

Transport

Halong Bay - Hanoi 3D2N - by shuttle bus

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Continue exploring Halong Bay

Ha Long Bay

Please see my prior review. It was meant for this.

Quality of Experience

Food

Guides, Drivers and Staff

Lee (Li) was an amazing host.

Transport

Hanoi - Halong Bay 3D2N by shuttle bus

Ha Long Bay

This is no one's fault, but we never saw the sun. It was disappointing to have cloudy days while we were on this trip.

Quality of Experience

Lee (Li) was an amazing host. He's the best.

Food

Guides, Drivers and Staff

Transport

Day Trip to Ninh Binh (Hoa Lu & Trang An)

Hanoi

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour & Water Puppet Experience

Hanoi

This was a surprise and enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport