Kimkim Trip Reviews for France

4.8
Based on 403 ratings
Read 403 verified reviews by travelers who booked their trip to France on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Isabelle is Amazing
France | Sep 18 - Oct 6, 2021

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Josephine L.
Canada | Reviewed on Oct 08, 2021

Isabelle did an amazing job at putting a memorable trip together for us. Everything went so smooth. The hotels were excellent everywhere. Can't say enough about the wonderful private tours, all the guides were 1st class.
Isabelle took all our requests, wishes and even apprehensions into account when helping us plan the trip. Everything was well timed, we never felt rushed and had plenty of time to really experience the places we visited.
Had the trip of our dreams. Merci Beaucoup!

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Replied on Oct 11, 2021

Bonjour Josephine!
Thanks very much for your feedback and kind comments.
I wish you a healthy and lovely end of the year and à bientôt for a new adventure in France :)!
Best regards,
Isabelle

Wow! Experience of a Lifetime
France | Aug 31 - Sep 9, 2021

Beatrix
Beatrix P.
Loveland, CO | Reviewed on Sep 14, 2021
Such an amazing thing to get to take in some of the most famous places and experiences in Paris! We spent 10 whirlwind but incredible days exploring all that Paris has to offer! Absolutely loved the Seine dinner cruise, Monets Garden, Versailles, the Louvre, Sacre Couer, Montmartre was an adorable village, and so much more! The food, pastries and wine and pretty much everything we ate and drank was amazing! Even at the tiny sidewalk cafes. We did a walking food tour that was a blast and... Read more

Such an amazing thing to get to take in some of the most famous places and experiences in Paris! We spent 10 whirlwind but incredible days exploring all that Paris has to offer! Absolutely loved the Seine dinner cruise, Monets Garden, Versailles, the Louvre, Sacre Couer, Montmartre was an adorable village, and so much more! The food, pastries and wine and pretty much everything we ate and drank was amazing! Even at the tiny sidewalk cafes. We did a walking food tour that was a blast and really enjoyed all of the open air food markets.
The metro has an app and was very easy and affordable to use. The Catacombs was a mind blowing experience but not for those that are claustrophobic! We ended up at the large famous flea market on the north end of Paris on a Monday but half the vendors were closed, so not a highlight. Many things can be touted yourself instead of having a guide - like the covered passages of Paris or your own audio guide of the Louvre if you’re looking to cut costs, but the guides with the tours were all highly knowledgeable and professional and we learned a lot from them.
The hotel staff was friendly but the beds and pillows were extremely uncomfortable and the hotel, while in a great neighborhood was a ways away from the Eiffel Tower and some of the more visited places. (Mercure)
Altogether however, with transportation covered from airport and back and reservations made for us by Isabelle for tours and some dinners, it was a very stress free trip of a lifetime!

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Replied on Jun 06, 2022

Thank you Tracey and Stephen for this review! It was a pleasure for me and Trip My France to organize this trip for you.
Thank you for your feedbacks, it's definitely essential for us to have these comments (both positive or negative), that help us to control, maintain and improve the quality of our services and suppliers (guides, drivers, hotels...).
A bientôt!
Isabelle

Isabelle is a STAR!
France | Aug 14 - Aug 20, 2021

Sara
Sara J.
Germany | Reviewed on Aug 21, 2021

This was a great trip! Isabelle was able to pull this together for us very last minute and she did not disappoint! We loved the itinerary and thought it the perfect getaway! Thank you!

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Replied on Aug 23, 2021

Thank you Sara and Mark for this great comment and happy that you enjoyed your trip to France!
We will be happy to host you again in France or Europe! I wish you a great end of the summer!
A bientôt!
Isabelle

Great Trip . . . A few constructive comments
France | Feb 15 - Feb 20, 2020

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Mary R.
Snellville, GA | Reviewed on Mar 06, 2020
Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier. All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it...
Read more

Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier.

All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it would not be of much interest to our daughter, but he assured me that we would enjoy the historic aspects of the traditional Jewish community and the LGBTQ communities. The tour was far more about the French royalty and aristocracy than it was about the historic communities. Our itinerary also stated that we would be offered a midway stop at a traditional French and local cafe for a hot beverage — this did not happen. I felt that while Patrick was very knowledgeable, he was not reading his audience well at all.

While we found our Louvre guide, Melanie, did a great job, we found the itinerary description misleading. When we were told that we would have a private, after hours tour, we expected that the museum would be closed except for small private tours. This was not the case as the museum was open to the public at this time. I think you should be more accurate in the description of this tour. The term “after hours” has definite connotation.

I do want to offer a special accolade to our guide for Musee D’Orsay and L’Orangerie, Victor. He brought great insight and wonderful narrative to his tour with us. His passion and knowledge were outstanding. I am very glad that we were able to enjoy these two museums that highlight the Impressionists since Giverny was not an option at this time of year.

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Mar 06, 2020
Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group...
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Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group tour of 6 people max, but not a fully private tour. "After hours" meant that it's done later than usual, at the end of the afternoons, as the Museum closes later on this day, but it does not mean that the Museum is closed to the public at this time. We'll change the description of the tour to be more accurate and clear. For the tour in the Marais, it appears that the description given by Localers has changed, and I'm a bit surprised. not to see anymore the snack break and the details upon Jewish and LGBT communities. I'd like to offer you a partial refund for that tour, as it obviously did not correspond to what was written in the proposal. I hope however that you've had a great trip in Paris !

Our trip was amazing!
France | Feb 10 - Feb 18, 2020

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Lanier M.
Raleigh, NC | Reviewed on Feb 21, 2020

Our trip was Amazing! Simon was so responsive, both before AND during our trip. I've traveled a lot but never used a travel agent before and what a difference it makes! Thanks to Simon, KimKim, and the So Provence! So Alps! team, we enjoyed sights and experiences we would not have planned ourselves. All of our guides were very knowledgeable and experienced. We had a great trip.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Feb 22, 2020

Dear Lanier, thank you very much for your nice words about your trip with us! Your guide Cédric told me that you were great travelers! The team and I are glad to hear that you enjoyed your stay and will be happy to see you maybe another time in France. A bientôt, Simon

Good trip itinerary but a couple of mis-steps.
France | Nov 15 - Nov 24, 2019

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Catherine S.
San Diego, CA | Reviewed on Nov 25, 2019
I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at...
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I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at this hotel again.
2. The guide who took us to Monaco was not good. She was more focused on her personal activities and plans for later in the day. She provided minimal information on what we were seeing. She dropped us off and never accompanied us to any spots we visited along the way. She operated more as a driver than a guide. I don't feel we got what we paid kimkim, for this person's services.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jan 15, 2020
Dear Catherine,
Thank you for your feedback about your trip to the French Riviera, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the two issues in Aix and Monaco, I will personally check with our local providers what went wrong with your group. Even if it's the first time that we receive bad reviews about them, this cannot happen anymore.
During my absence, my colleague...
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Dear Catherine,
Thank you for your feedback about your trip to the French Riviera, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the two issues in Aix and Monaco, I will personally check with our local providers what went wrong with your group. Even if it's the first time that we receive bad reviews about them, this cannot happen anymore.
During my absence, my colleague Mari told me that you enjoyed the services of our local guides and drivers Flavio, Arthur, and Julian. I was sure that they would have made perfect experiences for you and your group!
I wish you a great time now that you are back in California!
All my best,
Simon

Wonderful trip!
France | Nov 14 - Nov 18, 2019

Jessica
Jessica Z.
Philadelphia, PA | Reviewed on Nov 19, 2019

Stephen's planning was exactly what we were looking for! Each of the guides/tours he booked for us were excellent - we learned a lot and had a blast the whole trip. Our hotel was also outstanding. Could not recommend his services more!

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Lyon | Replied on Jan 06, 2020

Hi Jessica

Thanks very much for your feedback and kind comments. I will use your validation of this hotel, to continue using it for some upcoming trips. Thanks for that!

Great time in Provence, but
France | Sep 19 - Sep 22, 2019

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Judy P.
San Mateo, CA | Reviewed on Oct 02, 2019
I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that. On that note Simon and Lucie... Read more

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie did everything they could to service our group. We had a great time in Provence for the most part. The dinner we had the first night was delicious and I highly recommend the food tour/ cooking class we did with Mathilde. The wineries were less than pleasing and did not meet my expectations in terms of ambiance at the facilities. The wineries did not seem they were ready for visitors or meant for visitors. Maybe my comparison is to California wineries so there is a mismatch.

Overall, glad we went, we had a great time but I might go another route in the future due to my own personal reasons. More clarity around the cost breakdown would help the comfort level when booking for sure. The unknown makes it feel uncomfortable and I expect that we are paying a higher premium for the service but getting a rough idea would help.

Local specialist: Simon Hardy

Trip to France
France | Sep 19 - Sep 22, 2019

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Usha M.
| Reviewed on Sep 27, 2019
KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we...
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KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we always had a van with room to spare.
With regards to the winery, we weren’t very impressed. I am not sure if this is because our expectations were different from how wine tours are run in the Provence area, or if it was not planned properly. Our tour guide Stefan, was very pleasant and knowledgeable and was not the reason for our underwhelming experience. However, we are used to wineries that provide an experience of family history, a comfortable setting to sit, and food pairing (small bites) that pair well with wine tastings. This is not what we experienced, which made this tour somewhat lackluster to say the least. It may be a good idea for KimKim to provide specific overview of wine tours so as not to disappoint future customers.
I would definitely recommend kimkim and their services to others. We had some truly unforgettable moments. Cheers!

Local specialist: Simon Hardy

Trip to France
France | Sep 13 - Sep 17, 2019

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Lauren K.
Carrollton, TX | Reviewed on Sep 27, 2019

Our trip to Paris was flawless and memorable thanks to Joel’s help from Kimkim. From airport pick-up to drop off, we didn’t have to worry about anything. Each guide we had was knowledgeable, helpful, and kind. We especially loved our guided trip to the Louvre, our pastry baking class, and our bike trip to Versailles. Our guide, Rachel, showed us where to get the best crepes and make the trip memorable and fun.

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Sep 27, 2019

Hello Lauren, bonjour de France !
As I didn't have any news from you during your trip, I was wondering how it went and I'm glad to see that it went well ! (as often, no news is good news...). Thanks for your trust and your feed-back. It's definitely essential for us to have these comments (both positive or negative), that help us to control, maintain and improve the quality of our services and suppliers (guides, drivers, hotels...).
You can now open a bakery or a creperie near your home and prepare the best crepes for your compatriots !
Best
Joel

Hiking & Hilltop Villages in Provence
France | Aug 26 - Sep 5, 2019

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Chandrika J.
India | Reviewed on Sep 07, 2019
It was a superbly planned and organised trip. Kudos to Lucie who managed the entire planning. As well as Simon from So Provence So Alps! Everything worked like clockwork and exceeded my expectations!
All the excursions were wonderful - the off beat walking tour through the coves and beaches of Marseilles, my stay in the beautiful town of Aix-en-Provence, the wine tours in Luberon, Tavel and Chateauneuf du Pape to the hikes up St Victoire and Calanques National Park, my time on the beaches in...
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It was a superbly planned and organised trip. Kudos to Lucie who managed the entire planning. As well as Simon from So Provence So Alps! Everything worked like clockwork and exceeded my expectations!
All the excursions were wonderful - the off beat walking tour through the coves and beaches of Marseilles, my stay in the beautiful town of Aix-en-Provence, the wine tours in Luberon, Tavel and Chateauneuf du Pape to the hikes up St Victoire and Calanques National Park, my time on the beaches in Cassis and finally the gourmet tour in the charming medieval town of Avignon.
The guides Marc, Stephan, Aurielle among others were all extremely knowledgeable and made the experience memorable.
I would definitely recommend a visit to beautiful Provence with its breathtaking landscape and make sure that the trip is planned by So Provence So Alps and its local partners.

Local specialist: Lucie Ruchon

Tour du Mont-Blanc - 7 days
France | Aug 11 - Aug 17, 2019

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Vee M.
Plano, TX | Reviewed on Aug 24, 2019

We went for the 7 day self guided tour de Mont Blanc thru kimkim and had an amazing experience. Julien was fantastic communicating frequently and arranging everything to perfection. Highly recommend kimkim and Julien.

Local specialist: Julien Hunerfurst

walking in Corsica
France | Jul 3 - Jul 6, 2019

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Laura E.
Australia | Reviewed on Aug 02, 2019
While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground. 1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to... Read more

While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground.

1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to ask our accommodation hosts each morning to phone around the next night's town to find out who was expecting us! Luckily one of our party spoke fluent french, or otherwise this could have been a complete disaster...

(On a bright note all of the accommodation was very good and clean. And the hosts were superb - helpful, friendly, welcoming).

2. The route and topographic maps supplied were very poor quality photocopies. They made navigating very difficult. I strongly suggest either including proper trekking maps in the price of the trip or charge a small surplus to do so!

3. The route description booklet could/should be improved with additional photographs & details - especially for key landmarks and tricky intersections. Also I'm not convinced the distance estimates were accurate... Our own GPS devices reported that each day was longer than stated. For example the first day was supposed to be 11-12km but was in fact +15km.

While none of these issues ended up ruining the trip, they certainly made it more challenging for no good reason. Fortunately the beautiful countryside, delicious food and wine, and wonderful people we met along the way are what we will remember from our time walking across Corsica!

Local specialist: Claudia Meloni
Claudia
Claudia Meloni
Local specialist in Corsica | Replied on Aug 29, 2019

Hi Laura,

First I would like to thank you for taking time to give us your feedback.
We are happy you enjoyed the walks and the accomodations.

About the communication we gave you our Emergency number to reach us quickly.
About the accomodation this is surprising we always give the hotel list. At least Lorraine had it ?
We take into account your feedback about the route and topographic map to improve it.

Thank you !
Claudia

walking in Corsica
France | Jul 3 - Jul 6, 2019

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lorraine S.
Australia | Reviewed on Jul 31, 2019
We trekked from Corte to Evisa over 4 days in July so the weather this year was hot- often in the mid 30's. It was usually a moderate walk with some hard areas so the beautiful cold swimming holes found in the streams were a very welcome site a couple of times a day and made all the difference to our hike. Without them the weather would have been far to hot to enjoy.
The distances covered were good for each day- although they were futher than indicated and so oftern excluding stop imte took...
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We trekked from Corte to Evisa over 4 days in July so the weather this year was hot- often in the mid 30's. It was usually a moderate walk with some hard areas so the beautiful cold swimming holes found in the streams were a very welcome site a couple of times a day and made all the difference to our hike. Without them the weather would have been far to hot to enjoy.
The distances covered were good for each day- although they were futher than indicated and so oftern excluding stop imte took longer to cover. The beeer at the end of each day at the hotels went down well and fast!
Each hotel had its own charm and we very much enjoyed them.

Local specialist: Claudia Meloni
Claudia
Claudia Meloni
Local specialist in Corsica | Replied on Jul 31, 2019

Hi Lorraine,

Thank you for taking time to give us such a good review.
I am happy to see that you enjoyed your trip.
Maybe see you next time for your next trip !

Best regard,
Claudia

Tour du Mont-Blanc - 11 days
France | Jul 7 - Jul 18, 2019

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Jim Z.
Sweden | Reviewed on Jul 22, 2019

This is my family's 10 day self-guided TMB trekking. Special appreciation to Julien, the local specialist, who provided consultation and support to my trekking. I am not good at English on oral and listen, our communication was done with plenty of text chatting. He always gives professional answers in patience.

Local specialist: Julien Hunerfurst

Culinary Rhône Valley Tour: Lyon to Marseille - 8 Days
France | Jul 8 - Jul 19, 2019

Claudia-Dee
Claudia-Dee M.
Canada | Reviewed on Jul 21, 2019

This trip was perfection. Our local specialist Simon planned it seamlessly. Each leg of the trip was different and special. The location of the Lyon hotel and the gourmet walking tour and winery trip with Tasty Lyon was great too.
Domaine Capelongue was stunning and a great location to visit all the small towns around.
Our favourite by far was Caroline’s beautiful B&B Villa Astoria. She was a great host and her help Sylvie is very sweet. The location, views and house are perfection .
Thank you to Simon again for the great planning, communication and making our holiday a Dream!

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jul 23, 2019

Bonjour Claudia and family! Thank you very much for these kind words about your trip from Lyon to Marseille last week. I was very pleased to meet you guys in my town and be able to spend this special moment with your family! The team and I are glad to hear that you enjoyed your stay and will be happy to see you maybe another time in Southern France! A bientôt, Simon

5 days from Nice to Avignon
France | Jul 4 - Jul 9, 2019

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Adrienne R.
New Zealand | Reviewed on Jul 17, 2019

Lucie helped us plan our time in Nice , being met at the airport and taken to our hotel, our quirky and lovely hotel and our absolutely wonderful guide Marion ( from The French Way) who guided us on our Gourmet walking Tour of the old city. It was a really enjoyable and happy stay.
We then travelled by rental car to Moustiers Saint Marie for 3 nights. It is the most beautiful village, wonderful restaurants and friendly people. Driving out to Valensole the huge lavender growing area was an incredible experience!

Local specialist: Lucie Ruchon
Lucie
Lucie Ruchon
Local specialist in Marseille, France | Replied on Jul 17, 2019

Hi Adrienne, the team and I are very happy to hear that you enjoyed your stay in Nice and Moustiers-Sainte-Marie. It's great to know that you got the opportunity to be fully immersed in the Provençal way of living during your trip!
I wish you a good flight back home and I'll be happy to see you maybe another time in Southern France! Best, Lucie.

Trip to France
France | Jul 8 - Jul 15, 2019

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Marcia G.
South Portland, ME | Reviewed on Jul 17, 2019
Thank you to Elise Duhem & kimkim team, we had a fabulous trip to France! Elise did a great job asking us questions and providing ideas for adventures so that we were able to get just the right mix for us! There was no pressure, we just chose what we wanted to do. Elise then set us up with quality well organized tours and businesses. We received a trip book guide to print the descriptions for each event including vouchers. There were not any surprises or extra money that we did not expect. ... Read more

Thank you to Elise Duhem & kimkim team, we had a fabulous trip to France! Elise did a great job asking us questions and providing ideas for adventures so that we were able to get just the right mix for us! There was no pressure, we just chose what we wanted to do. Elise then set us up with quality well organized tours and businesses. We received a trip book guide to print the descriptions for each event including vouchers. There were not any surprises or extra money that we did not expect. The people at "Canoe Evasion, Sun E Bkies, Blacklane Chaffure, Paris City Vision" were all very professional, prompt and fun! We also loved our Hotel "Hotel Jeanne D'Arc" and the car rent went smoothly!

Elise provided us with all information in a timely manner and was always there whenever we needed her! Thank you!

Local specialist: Elise Duhem
Elise
Elise Duhem
Local specialist in Lacenas, near Lyon, France | Replied on Jul 18, 2019

Thank you Marcia and Jeanie for this review! It was a pleasure for me and Objectif France to organize this trip for you.
Thanks for your feedback concerning the partners involved in the success of your experience as this information is very precious and allows us to provide quality services to our travelers.
I hope we'll have the opportunity to work with you on another trip in the future!

Trip to France
France | Jul 2 - Jul 14, 2019

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Damien M.
Santa Monica, CA | Reviewed on Jul 16, 2019

Really enjoyed all 4 stops. Learned so much. Such a wonderful trip — we and our kids love France!!

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jul 29, 2019
Hi Damien, I'm now back from my holidays after a revigorating 3 week break. I know we're lucky in France to have 5 weeks of vacation per year ! I'm dealing with my (long) list of tasks and things to do, and as usual, I always start with the post trip reviews.
As I really took care of your family trip, I'm really happy to hear that you had the great experience you expected, though there has been some minor quacks and some details that could have been improved.
Well noted that the...
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Hi Damien,

I'm now back from my holidays after a revigorating 3 week break. I know we're lucky in France to have 5 weeks of vacation per year !

I'm dealing with my (long) list of tasks and things to do, and as usual, I always start with the post trip reviews.
As I really took care of your family trip, I'm really happy to hear that you had the great experience you expected, though there has been some minor quacks and some details that could have been improved.
Well noted that the appartment in St Remy did not fullfill your expectations, the main issue being that there was only 1 toilet.
I'm honnestly surprised about your feed back upon Daphne in Loire Valley, as I know her personnally and she's defintely a very expansive and talkative guide. And we've always great feed back on her and her colleagues. I believe she had a personal issue or something that troubled her mind on the day she guided you in Chambord. Sorry for that !
I wish you a great summer and thank you again for your trust in us and your love for France !
Joel

Trip to France
France | Jun 29 - Jul 12, 2019

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Sarah H.
Canada | Reviewed on Jul 15, 2019

The trip was fantastic, the locations, the pace, and all the guides we encountered were terrific. Stand outs were Yoann at canyoning, Francesca at the Louvre and Dan for the bike tour around Versailles.

Joel was very patient and helpful during our planning, and providing ideas and insight as we were really not sure how to begin the planning of this trip.

Trip plan and vouchers were easy to use and follow, a very stress free vacation.

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jul 29, 2019

Hi Sarah,

I'm now back to the office after great holidays in Dordogne and the Atlantic Coast. I'm glad to hear that your stay in France has been great as well and that you enjoyed the excursions and visits we had planned for you. Thanks also for your positive comments on our documents, which we always try to do as complete and easy-to-read as possible.
I wish you a great summer and stay at your disposal if you have any other future project of trip in France.
Best regards
Joel

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