Kimkim Trip Reviews for Galapagos Islands

4.8
Based on 133 ratings
Read 133 verified reviews by travelers who booked their trip to Galapagos Islands on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic Peru
Galapagos Islands | Apr 4 - Apr 16, 2023

A
Abby S.
New Orleans, LA | Reviewed on Apr 20, 2023
Out trip to Peru was fantastic. Mathias was extremely helpful with all aspects of planning. When we were in country we got a respiratory virus and Mathias went out of his way to help us and get us home safely. We did get to enjoy a week of travel in Peru. The country is amazing. Our guide, Aldo Sanchez was marvelous. He was extremely knowledgable about the Incas and all aspects of life in Peru. He took excellent care of us and also was a tremendous support when we became ill. I would %100... Read more

Out trip to Peru was fantastic. Mathias was extremely helpful with all aspects of planning. When we were in country we got a respiratory virus and Mathias went out of his way to help us and get us home safely. We did get to enjoy a week of travel in Peru. The country is amazing. Our guide, Aldo Sanchez was marvelous. He was extremely knowledgable about the Incas and all aspects of life in Peru. He took excellent care of us and also was a tremendous support when we became ill. I would %100 recommend KimKim and Aldo for any adventure in Peru.

Hotel Reviews
Casa República
Barranco, Lima

Excellent service and a wonderful breakfast.

Authenticity & Character
Lovely inner courtyard
Location
Beautiful sunset views at the end of the street.
Staff
Wait staff at the restaurant were very accomodating
Cleanliness & Comfort
Andean Wings
Cusco

Lovely old hotel with beautiful courtyard and great bar.

Authenticity & Character
Location
Very close to the historic center of Cusco
Staff
We became ill and they went out of their way to help us.
Cleanliness & Comfort
Nice and clean
Hotel Florencio Casa Hacienda
Pisac

Lovely room. The owner made us a fire in our room in the evening and walked us to dinner. No breakfast in the morning though, since it was a holiday.

Authenticity & Character
Beautiful courtyard and authentic furniture
Location
Just off the square
Staff
Very accommodating. We used google translate to communicate.
Cleanliness & Comfort
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

Very lovely peaceful setting. The food was great. We had a wonderful welcome drink!!

Authenticity & Character
Eco lodge with luxury
Location
Just outside of town on a river. The sounds soothed us to sleep.
Staff
We met the part owner. He was very interesting and passionate about the hotel.
Cleanliness & Comfort
Taypikala Boutique Machupicchu
Machu Picchu

It was fine for the night before we went to Machu Picchu. Great location, beautiful view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

Amazing hotel right at the train station. Large bathtub! Good food. Beautiful gardens.

Authenticity & Character
Lots of little special things like fresh flowers in the room
Location
Right at the train station
Staff
Cleanliness & Comfort
Activity Reviews
City Tour Lima
City Tour Lima
Lima

Arthuro was excellent. We ate our way through a local market. We learned so much!!!

Quality of Experience
Guides, Drivers and Staff
City Tour Cusco
City Tour Cusco
Cusco

Aldo was very knowledgable and friendly. We saw so many cool things.

Quality of Experience
Guides, Drivers and Staff
Exploring Pisac
Exploring Pisac
Pisac

Aldo was amazing. He is very knowledgeable, funny and kind. He totally made our trip!!

Quality of Experience
Food
Guinea Pig!
Guides, Drivers and Staff
Transport
Hot springs and biking
Hot springs and biking
Peru

Hot springs were very authentic. Only saw one other group of tourists while we were there. Bring a towel though! The biking was super fun. Downhill almost the whole way. The road was next to a beautiful river with waterfalls. Really got to see the countryside.

Quality of Experience
Food
Great boxed lunch. Something for everyone.
Guides, Drivers and Staff
Pietra was a fantastic guide.
Transport
Coffee and chocolate in Chichubamba - Train ride to Aguas Calientes
Coffee and chocolate in Chichubamba - Train ride to Aguas Calientes
Peru

We learned all about the process of making chocolate and coffee. It was not at a farm though.

Machu Picchu Excursion: Aguas Calientes - Machu Picchu
Machu Picchu Excursion: Aguas Calientes - Machu Picchu
Peru

Aldo was fantastic. Best guide ever. Machu Picchu was out of this world.

Quality of Experience
An amazing place with an amazing guide!
Guides, Drivers and Staff
Aldo took us to the museum which most people do not see. It was so interesting!
Transport
Ruins, Weavers & Inca Salt Factory
Ruins, Weavers & Inca Salt Factory
Ollantaytambo

Not to be missed. Who knew that is how salt was made?

Quality of Experience
Guides, Drivers and Staff
Aldo was wonderful!
Transport
Local specialist: Mathias Onisseit

Mathias for Ecuador and Peru was the best!
Galapagos Islands | Apr 4 - Apr 16, 2023

S
Steve S.
Pikesville, MD | Reviewed on Apr 17, 2023
Mathias was a joy to work with. Was flexible and helpful when we needed to make trip adjustments and was always there for us. Tour guides were great along the way. Always on time and knowledge. Made every minute of the trip memorable. Aldo Sanchez was an amazing guide from Cusco, Peru. Stayed with us for four days through the entire Sacred Valley leg of our trip. He made sure we had plenty of activities planned and had clean, safe water and food. Our Mtn Bike tour guide was also great.... Read more

Mathias was a joy to work with. Was flexible and helpful when we needed to make trip adjustments and was always there for us. Tour guides were great along the way. Always on time and knowledge. Made every minute of the trip memorable. Aldo Sanchez was an amazing guide from Cusco, Peru. Stayed with us for four days through the entire Sacred Valley leg of our trip. He made sure we had plenty of activities planned and had clean, safe water and food. Our Mtn Bike tour guide was also great. Knowledgeable and kept us from flying off the Andes on our endless descent down from 14k feet. All in all, they put together an amazing team to make sure every need was met without complaint.

Local specialist: Mathias Onisseit

Amazing family vacation to the Galápagos Islands
Galapagos Islands | Apr 2 - Apr 7, 2023

Leah
Leah T.
Portland, OR | Reviewed on Apr 12, 2023
Amazing family vacation to the Galapagos islands. From the moment I contacted KimKim and began conversing with Tammer I felt confident in my decision not to do my own bookings. During our adventure I felt we had a safety net and we’re in good hands. Tammer constantly provided us with accurate and timely details what to expect and when. The itineraries he created for us, was absolutely perfect in every way.
Without hesitation I would use this service again, and know that others would be...
Read more

Amazing family vacation to the Galapagos islands. From the moment I contacted KimKim and began conversing with Tammer I felt confident in my decision not to do my own bookings. During our adventure I felt we had a safety net and we’re in good hands. Tammer constantly provided us with accurate and timely details what to expect and when. The itineraries he created for us, was absolutely perfect in every way.
Without hesitation I would use this service again, and know that others would be equally impressed with the excellent service, quality of accommodations, itinerary planning expertise and attention to every detail. Tammer nailed it for me and my family! Bravo and thank you for the wonderful memories which include our interaction along the way with Tammer!

Hotel Reviews
Wyndham Quito Airport
Quito

Perfect stop over, so close to the airport. Beautiful accommodations and food!

Authenticity & Character
Everything in one place
Location
Perfect stay at the airport
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
SeaSide Hotel
Galapagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 18, 2023
Hi Leah,
I can't tell enough how happy we are here in KimKim to know you and the family have enjoyed your trip and that everything was to your liking. I knew that this was a special reunion trip for you, and I feel honored to have been part of its planning. It is our main goal, if not the only one, to offer our travelers unique experiences and help create everlasting memories. I thank you for your kind words and testimony, it honestly means a lot to me personally.
I hope to welcome you again...
Read more

Hi Leah,
I can't tell enough how happy we are here in KimKim to know you and the family have enjoyed your trip and that everything was to your liking. I knew that this was a special reunion trip for you, and I feel honored to have been part of its planning. It is our main goal, if not the only one, to offer our travelers unique experiences and help create everlasting memories. I thank you for your kind words and testimony, it honestly means a lot to me personally.
I hope to welcome you again here in Ecuador on another occasion when you can explore other charming places this gorgeous country has to offer.
Best,
Tamer

Perfect trip to Galápagos Islands
Galapagos Islands | Apr 2 - Apr 7, 2023

M
Michael O.
Lansdale, PA | Reviewed on Apr 09, 2023

Our planner, Tamer, was incredible. He made sure we had everything we needed every single day of our trip. He assembled an amazing itinerary for us in The Galápagos Islands and it was exactly the right length and level for us. When unexpected things came up, Tamer was on top of it right away and helped us get from A to B with no trouble at all. I highly recommend this travel agency, ask for Tamer by name if you're going to Ecuador.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 09, 2023
Hi Michael! Thanks so much for your review and your kind words :) It fills our hearts here at KimKim with absolute joy to know that you, Leah, and Lina have had a wonderful experience in the enchanted Galapagos islands! Although short, I am so happy we made the most of it and provided you with some charming spots and activities in Santa Cruz and San Cristobal! Even when we had the inconvenience of the speedboat, this was turned into a new 'small jet' experience for Lina hahaha Ecuador has so... Read more

Hi Michael! Thanks so much for your review and your kind words :) It fills our hearts here at KimKim with absolute joy to know that you, Leah, and Lina have had a wonderful experience in the enchanted Galapagos islands! Although short, I am so happy we made the most of it and provided you with some charming spots and activities in Santa Cruz and San Cristobal! Even when we had the inconvenience of the speedboat, this was turned into a new 'small jet' experience for Lina hahaha Ecuador has so much more to offer, and I hope we can welcome you here again in this gorgeous country.
Many thanks again, Michael :)
Yours,
Tamer

Amazing trip without having to think about a thing!
Galapagos Islands | Mar 17 - Mar 27, 2023

Lourdes
Lourdes P.
Flagami, FL | Reviewed on Apr 01, 2023
Now I understand why they say Galapagos is the trip of a lifetime. It would be hard to go there under any circumstances and NOT have an amazing time, but arranging it through KimKim and specifically with our local expert Tamer made it a breeze. Tamer is a great listener and incredibly responsive and caring. He worked with me to ensure this trip for myself, my teenage daughter, and my elderly aunt with some health issues would be incredible for each of us, all the way down to the itinerary... Read more

Now I understand why they say Galapagos is the trip of a lifetime. It would be hard to go there under any circumstances and NOT have an amazing time, but arranging it through KimKim and specifically with our local expert Tamer made it a breeze. Tamer is a great listener and incredibly responsive and caring. He worked with me to ensure this trip for myself, my teenage daughter, and my elderly aunt with some health issues would be incredible for each of us, all the way down to the itinerary that would include seeing specific animals, making sure the ship's crew was aware of my aunt's food allergy, and having wetsuits reserved in case the water temp for snorkeling wasn't comfortable. Here's why I'll happily book through KimKim again in the future: 1. They arrange exactly the trip I want without my having to spend any time researching, 2. I don't have to think about a thing from start to finish, because transfers, accomodations, and tours are all arranged, 3. As a woman traveling with her daughter, I feel safe knowing drivers, guides, etc. are vetted, and 4. I get all that for a few hundred dollars more than if I planned the trip myself. What's not to love?

Hotel Reviews
Patio Andaluz
Quito

Loved staying here. Very charming hotel conveniently located in the colonial heart of the city, and the staff couldn't have been more pleasant and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean and comfortable, but there's no elevator, the hotel has multiple floors, and our room had two levels. Not an issue for us, but something to note for anyone with accessibility issues or for whom altitude sickness (Quito is way up there!) could be a problem.
Hotel Solymar
Galápagos

Wonderful view, great location, clean room, friendly staff, very good buffet breakfast.

Authenticity & Character
Simple, authentic, and right next to the water, which was nice, but also in need of updating
Location
Walking distance to Darwin Center, dock, plenty of places to eat, etc.
Staff
Super friendly and helpful but could have been more informed on specifics tourists would need (Darwin center hours, boat schedules, etc.)
Cleanliness & Comfort
Cleanliness was fine. Mattresses are HARD. I like them that way and am not picky, so the fact that I noticed is telling. There was also an issue with the water boiler, and we didn't have hot water for two days. There was no attempt to so much as communicate about the problem (I got the details when I asked the front desk about it), much less compensate us for it, or at the very least apologize.
M/C Millennium
Ecuadors, Galágados, Peru

This was the perfect size boat from which to explore the Galapagos, and the staff was fantastic. Food left a lot to be desired. "Premium" classification I guess is because there is hot water, private bathrooms... ? Not a lot felt premium about it, but that didn't detract from the experience, which the staff made incredible.

Authenticity & Character
The staff provided this
Location
Access to numerous islands, and our entire group was able to disembark from just two dingys
Staff
Helpful, friendly, genuine, entertaining
Cleanliness & Comfort
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Apr 02, 2023
Hi Lourdes,
We can't be grateful enough for your review and kind words, it really helps our future travelers know more about the level of services we offer here at KimKim, and for that, I am very thankful.
It was a great honor being able to meet you and Gaby in person and share a cup of coffee with you- Sebastian says hi by the way :) I am extremely happy that you've enjoyed your trip with us, especially the Galapagos cruise portion which was the highlight of this tour :) I'm sorry though for...
Read more

Hi Lourdes,
We can't be grateful enough for your review and kind words, it really helps our future travelers know more about the level of services we offer here at KimKim, and for that, I am very thankful.
It was a great honor being able to meet you and Gaby in person and share a cup of coffee with you- Sebastian says hi by the way :) I am extremely happy that you've enjoyed your trip with us, especially the Galapagos cruise portion which was the highlight of this tour :) I'm sorry though for the inconvenience that occurred at Sol Y Mar regarding the hot water, as I explained, it was a huge and unexpected plumbing problem that they faced during your stay! As for the Millennium, I'm getting to the bottom of what happened with their chef!! I'll make sure to convey your feedback to all hotels and providers, the good ones and the not-so-good ones :)
I honestly hope to see you again here in Ecuador, it still has a lot to offer!
Yours, Tamer

My dream trip to the Galapagos Islands!
Galapagos Islands | Mar 17 - Mar 27, 2023

L
Lili R.
Clovis, CA | Reviewed on Mar 31, 2023
This was my dream trip and it waited too long in my bucket list. I enjoyed Puerto Ayora, Santa Cruz. The hotel Sol y Mar was lovely; enjoyed visiting Darwin Station and Chato Ranch. The Millenium catamaran was a nice boat to see the islands and the cabin was very comfortable and clean. The crew was friendly and our guide Javier Picaza G. was very knowledgeable. The food was not so good; everything served except the shrimps, was overcooked.Loved the scenery and landscape of all the islands we... Read more

This was my dream trip and it waited too long in my bucket list. I enjoyed Puerto Ayora, Santa Cruz. The hotel Sol y Mar was lovely; enjoyed visiting Darwin Station and Chato Ranch. The Millenium catamaran was a nice boat to see the islands and the cabin was very comfortable and clean. The crew was friendly and our guide Javier Picaza G. was very knowledgeable. The food was not so good; everything served except the shrimps, was overcooked.Loved the scenery and landscape of all the islands we visited:Santa Cruz, Isabela(the biggest), Fernandina and Santiago.My favorite was Punta Espinoza in Fernandina.It was heaven on earth. Truly magnificent.We did wet and dry landings and saw those blue footed boobies, iguanas, turtles, sealions,whales,sharks, pelicans, cormorants, penguins, finches, flamingoes, and amazing volcanoes. If at day time we saw all these plus beautiful sunrises and sunsets, at night time we were able to see the whole Milky Way plus other galaxies;literally you could see stars all the way to the horizon where the sky touches the water.Indeed it was epic and loved the fact that there was no phone connection as it made it a true vacation!

Hotel Reviews
M/C Millennium
Ecuadors, Galágados, Peru

The catamaran was very nice and clean; the cabins were comfortable and had a balcony where you could enjoy the sunrises. Wonderful terrace in the top deck and another terrace in middle deck. The crew was friendly and helpful, unfortunately the chef was not the best. The food was overcooked (chicken, beef , pork and fish) making it impossible to enjoy. The shrimp (one time only) was fine though.Had they had a better chef, I would have given this catamaran 5 stars. But food is an important part of any vacation and when in five nights only one meal was good and the rest mediocre, it takes away a lot. Specially because this was a pricey vacation for any pocket.

Authenticity & Character
It was a nice looking catamaran.
Location
I had cabin # 1 with a nice balcony; very comfortable and plenty of room.
Staff
They were friendly and helpful in every way.
Cleanliness & Comfort
Hotel Solymar
Galápagos

Loved this hotel, the food, the rooms, the location.And the gardens plus amazing views from my balcony.

Authenticity & Character
Location
It was near everything!
Staff
Very friendly
Cleanliness & Comfort
Very clean and comfy.
Patio Andaluz
Quito

My flight was super delayed so in essence couldn't enjoy as much, but this hotel was lovely and the food was excellent.

Authenticity & Character
It was very colonial looking.
Location
Nice neighborhood.
Staff
Very friendly.
Cleanliness & Comfort
Lovely rooms and comfy beds.
Activity Reviews
M/C Millennium (6D): Punta Espinoza (Fernandina) - Tagus Cove (Isabela)
M/C Millennium (6D): Punta Espinoza (Fernandina) - Tagus Cove (Isabela)
Cruise Ship

This was my favorite! Truly loved Punta Espinoza! Divine!

Quality of Experience
Food
Get another chef at the Millenium.
Guides, Drivers and Staff
Transport
Arrival to Santa Cruz Island - Charles Darwin Station
Arrival to Santa Cruz Island - Charles Darwin Station
Puerto Ayora

It was interesting visiting the Darwin station and strolling along in beautiful Puerto Ayora.

Quality of Experience
Guides, Drivers and Staff
Transport
Boarding M/C Millennium (6D) - Highlands of Santa Cruz
Boarding M/C Millennium (6D) - Highlands of Santa Cruz
Cruise Ship
Quality of Experience
Food
Need to change chef in the Millenium.
Guides, Drivers and Staff
Transport
 Puerto Villamil : Tintoreras / Wetlands / Breeding Center / Wall of Tears or Sierra Negra
Puerto Villamil : Tintoreras / Wetlands / Breeding Center / Wall of Tears or Sierra Negra
Cruise Ship

This was a long hike, but worth every effort. the views were fabulous and though it was pretty warm, the rain afterwards made things cooler.

Quality of Experience
Food
Sandwich was awful, but we had time to eat in Puerto Villamil and I had an exquisite lobster served with asparagus soup, rice and lentils, patacones , mixed veggies and salad plus a glass of mora juice. All that for $12.00! Amazing!
Guides, Drivers and Staff
Transport
M/C Millennium (6D): Punta Moreno (Isabela)  -  Punta Mangle (Fernandina)
M/C Millennium (6D): Punta Moreno (Isabela) - Punta Mangle (Fernandina)
Cruise Ship

The bluefooted boobies were everywhere! It was divine!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
M/C Millennium (6D): Puerto Egas (Santiago) - Chinese Hat
M/C Millennium (6D): Puerto Egas (Santiago) - Chinese Hat
Cruise Ship

Incredible landscape. The views were wonderful!

Quality of Experience
Food
Change the chef.
Guides, Drivers and Staff
Transport
M/C Millennium (6D): Black Turtle Cove (Santa Cruz) - Baltra Airport
M/C Millennium (6D): Black Turtle Cove (Santa Cruz) - Baltra Airport
Cruise Ship
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Mar 31, 2023
Dear Lili,
Thank you so much for your valuable review, it serves as an excellent insight for our future travelers and we can't be grateful enough.
I am happy to know you enjoyed the majority of your trip/cruise; the wildlife encounter, the catamaran itself, its staff and your cabin, the hotels in Quito and Puerto Ayora before your cruise and your rooms there, and the related services were up to our expectations.
Nevertheless, it is a personal disappointment to me to learn that an important...
Read more

Dear Lili,
Thank you so much for your valuable review, it serves as an excellent insight for our future travelers and we can't be grateful enough.
I am happy to know you enjoyed the majority of your trip/cruise; the wildlife encounter, the catamaran itself, its staff and your cabin, the hotels in Quito and Puerto Ayora before your cruise and your rooms there, and the related services were up to our expectations.
Nevertheless, it is a personal disappointment to me to learn that an important part of your 6-Day cruise, which is food on board, wasn't at all to your liking! Especially after all the efforts I made to help you make it on time to the Galapagos after the one-day delay in the AA flight to Quito! I wanted everything to be perfect! I will make sure to convey your feedback literally to the M/C Millennium management, and I will follow up on this personally and let you know of their response.
Again, I am happy you enjoyed your days in the charming Galapagos islands, its fantastic nature always exceeds our wildest imagination :)
Best,
Tamer

THANK YOU!
Galapagos Islands | Feb 26 - Mar 10, 2023

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Brooke C.
Morristown, NJ | Reviewed on Mar 16, 2023
We cannot thank you enough for the time and effort that you put into making this trip so successful and wonderful! All of our experiences, hotels, excursions and guides were truly exceptional. I loved that we were able to be in communication with one another the entire trip and knowing that we could reach out to you at any time was comforting and so important to us. Tamer's personal connection and attention to detail went beyond our expectations. Our 14 day trip was seamless from the... Read more

We cannot thank you enough for the time and effort that you put into making this trip so successful and wonderful! All of our experiences, hotels, excursions and guides were truly exceptional. I loved that we were able to be in communication with one another the entire trip and knowing that we could reach out to you at any time was comforting and so important to us.

Tamer's personal connection and attention to detail went beyond our expectations. Our 14 day trip was seamless from the beginning of the planning to arriving home. Thank you for everything! We are looking forward to planning another extraordinary experiential trip soon!

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Mar 16, 2023
Dear Brooke :) Since our first interaction and phone call, I felt how privileged I am to be paired with you and John, and to be part of the planning of this special experience for you and the beautiful students of Forman School, our Lions, and Lionesses :) I can't be grateful enough for this great opportunity of meeting you, John, and the kids in person, and for the beautiful gifts that I hold dear :) and for how wonderful you are and were throughout your trip, It fills my heart and those of... Read more

Dear Brooke :)

Since our first interaction and phone call, I felt how privileged I am to be paired with you and John, and to be part of the planning of this special experience for you and the beautiful students of Forman School, our Lions, and Lionesses :) I can't be grateful enough for this great opportunity of meeting you, John, and the kids in person, and for the beautiful gifts that I hold dear :) and for how wonderful you are and were throughout your trip, It fills my heart and those of my colleagues here in KimKim with extreme joy knowing how much you enjoyed your time here in Ecuador and the Galapagos islands, and I, on behalf of our KimKim team, promise you nothing less than perfection for your next year's trip that we already started working on.

Every guide, driver, and those who've been in contact with you here during your trip send you big hugs from Ecuador, and I'll make sure to convey your beautiful feedback to them :)

Until we meet soon :)
Yours,
Tamer

An experience we’ll never forget to the Galapagos!
Galapagos Islands | Feb 9 - Feb 20, 2023

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Brian G.
Stoneham, MA | Reviewed on Feb 26, 2023

We were completely satisfied with our experience! Alvaro made everything perfect, was always accessible, helped with last minute questions and changes and even set up our last day with a very unique Ecuadorian agave tasting! As the cherry on top, Alvaro wrote us a hand written note, drew us an amazing picture of Galapagos blue footed boobies and gave us a champagne and chocolate strawberry send off completed with rose petals and towel swans on the bed. We couldn’t have asked for more from our birthday and engagement celebration. Thank you kimkim and especially to Alvaro!!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 27, 2023

I´m so happy that the experience was great!
Warm hugs from your local friend

Family Trip to the Amazon Basin and Galapagos Islands
Galapagos Islands | Feb 5 - Feb 19, 2023

Keith
Keith F.
West Friendship, MD | Reviewed on Feb 25, 2023
Our family of four went to Ecuador and visited the Amazon basin and the Galapagos Islands from Feb 5-20, 2023. Our local trip specialist was Tamer Obeid. Tamer was there for us the whole time. He was a text away and always responsive if we had a problem or a question. Special thanks to Tamer for providing us with dinner and a cake on my son’s 26th birthday. Tamer is an asset to KimKim, and we greatly appreciate his help and support. In the Amazon basin, we visited the Napo Wildlife Center.... Read more

Our family of four went to Ecuador and visited the Amazon basin and the Galapagos Islands from Feb 5-20, 2023. Our local trip specialist was Tamer Obeid. Tamer was there for us the whole time. He was a text away and always responsive if we had a problem or a question. Special thanks to Tamer for providing us with dinner and a cake on my son’s 26th birthday. Tamer is an asset to KimKim, and we greatly appreciate his help and support.

In the Amazon basin, we visited the Napo Wildlife Center. Our guide was Remy, and he was incredible. He grew up in the local community and was aware of all the animals and made many of their sounds. Perhaps the highlight of our visit was seeing the Giant River Otters up close and spending time with the Kichwa Añangu Community. We also climbed to the treetop canopy, visited the parrot clay licks, hiked trails, and did lots of wildlife watching from the canoe.

In the Galapagos Islands, we stayed on Santa Cruz, Isabela, and San Cristobal and had different guides each day for our excursions. Perhaps our favorites were Joel and Lambo. They went out of their way to help us get good photographs and provided their GoPro photographs from our excursion.

Joel pulled two non-swimmers wearing life preservers while he was leading our group. He would occasionally dive down to take photographs of sharks and rays at Pinzon, our best snorkeling trip. Lambo would also dive deep and show us where an object was, like a seahorse, to photograph. He led us around the Tunnels to see enormous sea turtles.
The best place we stayed in the Galapagos was at the Iguana Crossing Hotel on Isabela. The view from the hotel was gorgeous and the service was excellent.

Note that everything on our trip did not run smoothly. We had some transportation problems, and three of us had stomach issues during our travels that lasted many days. Having said that, it was still the trip of a lifetime and one that we would gladly do again.

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Feb 26, 2023
Dear Keith,
There aren't enough words to thank you for your detailed review and your testimony; your feedback about my personal performance, and this of kimkim in general, means the world to us. Our invaluable reward is no doubt knowing that you and the family have enjoyed the overall experience with us.
I apologize again for the transportation problems that we had; I talked and continue to talk with the relevant hotel to guarantee the improvement of their shuttle service. It was also a pity...
Read more

Dear Keith,
There aren't enough words to thank you for your detailed review and your testimony; your feedback about my personal performance, and this of kimkim in general, means the world to us. Our invaluable reward is no doubt knowing that you and the family have enjoyed the overall experience with us.
I apologize again for the transportation problems that we had; I talked and continue to talk with the relevant hotel to guarantee the improvement of their shuttle service. It was also a pity that you had those stomach issues, it had cost us skipping the Española's trip in the Galapagos that I really wanted you to enjoy. Nevertheless, Keith, reading your words and knowing how you, Annette, Zach, and Sierra have enjoyed the majority of your trip makes me so happy. I will make sure to convey your positive feedback to the corresponding guides :)
I hope to welcome you again in Ecuador and to continue to be in touch with you and the family.
Best wishes,
Tamer

Great trip: your reps in Guayaquil & San Cris...
Galapagos Islands | Feb 3 - Feb 17, 2023

P
Pat M.
Saratoga, CA | Reviewed on Feb 23, 2023
Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked. One... Read more

Great trip: your reps in Guayaquil & San Cristobal were on-time, knowledgeable & flexible, which turned out to be a big plus when our return flights on Cabo Air became a major snafu. Of course the boat was top-notch, and we'd recommend others take the 8-day cruise but not necessarily the 4-day one (100 points vs 75, let's say). All guides were knowledgeable about the history, the science & other facts like populations of both humans & other animal species. Their daily plans worked.

One suggestion: when booking clients on any boat do warn them to prepare ahead of time for being seasick unless they KNOW FOR SURE they will not suffer from that. On both of our trips we had fellow "sailors" unable to eat, or participate in the things they came to do: out of only 14-16 pax there was always someone out of commission! They had not been warned by anyone it seemed!

The day trip around San Cristobal was excellent to include. The harbor-front hotel there was perfect, although for most 80-yr-olds its not having an elevator would have been a bad surprise; we are, thankfully, not most 80-yr-olds. The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening. Overall, in spite of knowing a lot about what makes those islands so special before we arrived, we came home knowing so, so much more

Hotel Reviews
SeaSide Hotel
Galapagos
Grand Hotel Guayaquil, Ascend Hotel Collection
Guayaquil

The Guayaquil hotel was adequate & for $100/night incl breakfast & some drinks a "good buy". We even had dinner there every evening

M/Y Grand Majestic
Galapagos
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 23, 2023

Hello Pat!

I am so happy to read your review, arranging a one of a kind journey through the Enchanted Galapagos Islands.

Rest assured that your feedback will be conyed to future travelers as well!

All the best!
Alvaro

9 glorious days in the Galapagos
Galapagos Islands | Feb 9 - Feb 20, 2023

Taryn
Taryn C.
Stoneham, MA | Reviewed on Feb 22, 2023
We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting... Read more

We had such a fantastic trip in the Galapagos (and a few days in Quito too!) planned by Alvaro. Seeing the islands was a life dream for both of us, and we really feel like we got a fully immersed experience. We let Alvaro know a few different things that we knew we wanted to do, and solicited his help and feedback to fill in around those. We went back and forth many times on the itinerary until it felt perfect, and then we were off! There are lots of transfers and moving parts when visiting the islands, and everything was handled seamlessly. Our local guides were fantastic, and the experiences were unparalleled. We saw so much wildlife, got to experience the islands from land and sea, and feel like we left having gotten the absolute most out of our trip. We also really enjoyed the accommodations Alvaro helped us pick.

10/10 we would recommend Alvaro and kimkim when planning a trip to the Galapagos, and we really look forward to working with kimkim again for our next vacation!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 22, 2023

Hello Taryn!
Thank you for such a kind review.

I'm so happy to read that every detail of your trip was great and that you enjoyed Galapagos so much!

Warm hugs from your local friend
Alvaro

Astrid was a terrific local guide and so know...
Galapagos Islands | Jan 24 - Feb 2, 2023

S
Stuart K.
Apopka, FL | Reviewed on Feb 02, 2023
Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices.
Read more

Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices.

Hotel Reviews
La Casona de La Ronda
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Bay Galapagos – Specialty Boutique Hotel
Puerto Baquerizo Moreno, San Cristóbal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela
Authenticity & Character
Location
Staff
Receptionist was a bit abrupt. Also, we got bumped from the snack room because they had a large party.
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 25, 2023

Mary and Stuart,

It was a pleasure planning and organizing your vacation to the Galapagos Islands, so thank you very much for your feedback! I'm glad to hear that you liked the excursions and accommodations we picked together, and of course we'll take your suggestions into account to make future trips even more enjoyable!

I wish you the best and a lot more amazing journeys in the future!

Best wishes
Mathias and the employees of Authentic Ecuador

Fabulous trip and experience in the Galapagos...
Galapagos Islands | Jan 24 - Feb 2, 2023

Mary
Mary K.
Philadelphia, PA | Reviewed on Feb 02, 2023
Fabulous trip and experience in the Galapagos.
mathias planned a great trip and we loved every excursion. Our hotels were really nice, guides knowledgeable, and boats to islands were terrific. Truly a beautiful experience!
Read more

Fabulous trip and experience in the Galapagos.
mathias planned a great trip and we loved every excursion. Our hotels were really nice, guides knowledgeable, and boats to islands were terrific. Truly a beautiful experience!

Hotel Reviews
La Casona de La Ronda
Quito

Boutique and great location!

Authenticity & Character
Ccharmibg boutiwue hotel.
Location
Perfect location!
Staff
Warm and welcoming!!
Cleanliness & Comfort
Lovely and comfortable!
Golden Bay Galapagos – Specialty Boutique Hotel
Puerto Baquerizo Moreno, San Cristóbal

Amazing and beautiful. Accommodations were terrific. Views were beyond beautiful with seals and sunsets!

Ikala Galapagos Hotel
Puerto Ayora

Nice hotel with large rooms. pool is really pretty and dining room on top level was beautiful!!

Location
view from dinjj in g room.
Cleanliness & Comfort
lsrefr rooms and really comfortable, but no views.
Holiday Inn Quito Airport, an IHG Hotel
Tababela

better than expected! but concierge floor had a dinner for a group, do we did not get to enjoy the concierge space,

Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 25, 2023

Mary and Stuart,

It was a pleasure planning and organizing your vacation to the Galapagos Islands, so thank you very much for your feedback! I'm glad to hear that you liked the excursions and accommodations we picked together, and of course we'll take your suggestions into account to make future trips even more enjoyable!

I wish you the best and a lot more amazing journeys in the future!

Best wishes
Mathias and the employees of Authentic Ecuador

First rate service for independent travelers
Galapagos Islands | Dec 17 - Dec 29, 2022

Allison
Allison C.
Portland, OR | Reviewed on Jan 16, 2023
Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing... Read more

Alvaro was a super specialist! We've never worked with a planner before and always did our own travel planning. Ecuador and the Galapagos seemed a little daunting to us, so we enlisted some help. Alvaro's help expanded from just Galapagos to our entire trip. He was always available to answer questions, make suggestions, follow up, check in with us, and send messages along the way as we geared up for our trip. We loved having a virtual call so we could go over what activities we enjoy doing the most and then Alvaro making suggestions and worked on a few revisions to make sure it was perfect.
I was not prepared for the level of support! We had tour guides at every junction guiding us to our next hotel, our flight, greeting us, and helping us check in. Our guides and drivers were all knowledgeable, friendly, and must be the best in the business! I would highly recommend any traveler, even a very experienced traveler, to use Alvaro and the Kimkim team to plan a memorable trip to any locale.
Our favorite places and memorable guides:
Napo Cultural Center, Yasuni National Park--Canopy tour, guide Sergio
Quito City tour--guide Christian, Cooking class at Alta Mira hostel with Chef Karen
El Provenir Hacienda--Cotopaxi hiking with guide Christian
Galapagos--Los Tuneles tour and snorkeling

Hotel Reviews
Hacienda El Porvenir
Machachi
Authenticity & Character
love the cozy fireplaces and the natural setting near the mountain
Location
Staff
Cleanliness & Comfort
hot water bottles at night, exceptionally clean
Napo Cultural Center
Quito

Wonderful activities to do and explore with your guide just outside your door...viewing wildlife, canopy tour, night hike. The food was wonderful and the staff working here show tremendous pride in what they do and care immensely in a guest's experience, while also fostering a caring atmosphere and family for staff.

Authenticity & Character
Location
Staff
incredibly attentive to all details and showing so much pride in their work and staff
Cleanliness & Comfort
Had all the comforts of home, just in the Amazon river basin!!
Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Our guide was fantastic--Peter. He was very invested in making sure we saw wildlife and we were safe in the water. Super engaging and made the trip enjoyable and time go so fast!

Quality of Experience
Food
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 17, 2023

Hello Allison!

I must say that it was truly fantastic to work together on crafting a one-of-a-kind journey for you, there is something so special about Ecuador and the Galapagos Islands that you have taken with you, and I am so happy that you were able to experience such a unique time in the Enchanted Islands.

Warm hugs from your local friend!
Alvaro

Exceptional service, exceptional vacation!
Galapagos Islands | Dec 9 - Dec 22, 2022

Barb
Barb M.
Forest Hills, MI | Reviewed on Jan 10, 2023
We could not have been happier with the service we received from the kimkim team! Lucia and Angel responded immediately to our questions before and during our travel. Every possible effort was made on their part to ensure we had a safe and exciting vacation with exceptional guides at every turn. Our time in Peru was a once-in-a-lifetime experience! We had an amazing tour of Lima (thank you Juana!), an educational Sacred Valley tour (thank you Henry!). Lucia and Angel reserved Andre as... Read more

We could not have been happier with the service we received from the kimkim team! Lucia and Angel responded immediately to our questions before and during our travel. Every possible effort was made on their part to ensure we had a safe and exciting vacation with exceptional guides at every turn.

Our time in Peru was a once-in-a-lifetime experience! We had an amazing tour of Lima (thank you Juana!), an educational Sacred Valley tour (thank you Henry!). Lucia and Angel reserved Andre as our Machu Picchu guide and he was perfect for us. Andre taught us about Incan culture and history as well as the integration of Incan beliefs into everyday Peruvian life. This was a highlight of our stay in Peru.

Juan Carlos led an exceptional excursion in Cusco and we can personally recommend his services. There were extenuating circumstances during our Cusco stay but Juan Carlos and the kimkim team made sure that we remained comfortable and cared for without interruption.

Off to Ecuador where we were treated like royalty by Angel and Sebastian in Quito. The next morning, we flew to the Galapagos and the attention from the kimkim staff did not disappoint. Rita was attentive to our every need (drivers, boat transfers, flights, ferries) --- she could not have done more for us! Julio (our guide for nature hikes) was knowledgeable, humorous and energetic.

Definitely take the snorkeling trip to the uninhabited island and try to secure Ricardo as your guide. He and the boat captain went above and beyond to create a memorable experience for everyone. The food and staff on board the Nautilus were friendly and accommodating in every detail.

Our final stop was at the Middle of the World where Marco provided an interesting and amusing tour. We truly enjoyed our time with him. Before we boarded our flight home, Angel took the time to meet us personally at the airport and share much-deserved hugs and farewells.

Because of an unexpected event in Peru, we were unable to meet our daughter on the Galapagos Islands as stated on our original itinerary. Lucia and Angel not only ensured that she was able to participate in the activities as planned, they also rescheduled events for us back in Peru until we could join her. We were never concerned for her safety and she even got one-on-one tours from the guides on the Galapagos Islands.

A final observation: You will not be disappointed with the service provided by this kimkim team. Lucia and Angel managed everything: meals, tickets, transfers, taxis, luggage transport, tours, entrance fees... the list is lengthy! You will be well taken care of and can be secure knowing that your agents are on top of every activity, hotel, and transportation need.

No one could have asked more from Lucia and Angel. We recommend them --- and the tour they created for us --- without reservation!

Happy travels to Peru and Ecuador, everyone!
Barb and Dan

Hotel Reviews
Union Hotel Cusco
Cusco

Great food, excellent and attentive staff. Fun location near the mercado and a short walk from the plaza.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arawi Miraflores Prime
Lima

Location in a funky part of Lima: short walk to Larcomar and Miraflores park.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Excellent breakfast buffet!
Tierra Viva Valle Sagrado
Urubamba

Gorgeous setting, fabulous food, great staff. The room itself was basic, but we were outside most of the time. Beautiful setting near mountains and the river. The town of Ullantaytambo is not remarkable, but it's lively and interesting!

Authenticity & Character
Location
Staff
Maritza was a lot of fun. We enjoyed everyone, but she was very kind and friendly!
Cleanliness & Comfort
Kitu Hotel
Quito
Authenticity & Character
Definitely a boutique hotel. We were on the 4th floor (walk up) and our drive and guide carried our heavy bags all the way up for us!!
Location
Beautiful night time view from the balcony
Staff
Cleanliness & Comfort
Hotel Villa Laguna
Puerto Ayora

Great pool!

Authenticity & Character
Location
Very close to the piers and the nightlife and the music and the plaza and the restaurants!
Staff
Cleanliness & Comfort
Isamar Hotel
Puerto Villamil, Isla Isabela

Sea breezes lulled us to sleep!

Authenticity & Character
Location
Right on the beach. Nice.
Staff
Stored our luggage, put out a great breakfast buffet, provided extra towels: they couldn't have been nicer or more attentive!
Cleanliness & Comfort
Activity Reviews
Afternoon Highlights of Lima-  City Tour
Afternoon Highlights of Lima- City Tour
Lima

We had a unique experience due to political upheaval --- our guide kept us safe and informed!

Quality of Experience
Guides, Drivers and Staff
Juana was excellent
Cusco - The Sacred Valley
Cusco - The Sacred Valley
Galapagos Islands

We enjoyed an amusing and educational tour of the area and the peoples of Cusco!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maras & Moray Tour
Maras & Moray Tour
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Machu Picchu - Huayna Picchu - Cusco
Machu Picchu - Huayna Picchu - Cusco
Galapagos Islands

We were blown away by Andre and our experience at the citadel. Mystical, practical, humorous, intelligent... an indescribable experience.

Quality of Experience
Everything was ready for us: train tickets, bus tickets, knowledgeable tour guide. It was perfect.
Food
We ate at Toto's. Good lunch buffet. Avoid the drink "Machu Picchu" unless you like toothpaste or mouthwash!
Guides, Drivers and Staff
Andre was amazing!
Transport
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito

Marco was hilarious and was a good sport while we practiced our Spanish and asked him to take photos.

Quality of Experience
Great tour on site; the woman was humorous and intelligent
Food
Guides, Drivers and Staff
Thank you Marco!
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

We were unprepared for the amazing the boat ride! Schooner to the island, hike to a spectacular view, snorkeling with penguins and sharks and sea lions. And they never stopped feeding us on the boat!! Breakfast, snack, lunch, snack, snack. Lovely voyage!

Quality of Experience
I love boat rides. That was enough for me. The hike and snorkeling were extras. :)
Food
Guides, Drivers and Staff
Ricardo crushed it! Concerned about the environment, intelligent, worked well with the entire group.
Transport
Woohoo! Sailboat!
Dinner by the Sea
Dinner by the Sea
Galapagos Islands

Delightful night time boat shuttle to an adorable restaurant.

Quality of Experience
The food was exceptional, great cocktails, loved being near the water
Food
We upgraded to lobster. Worth it!
Transport
Short ferry ride and you're there
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Galapagos Islands

One of the highlights of the islands! If you want to see tortoises, take this tour!

Quality of Experience
This was a must-see for us. LOTS of tortoises to see.
Guides, Drivers and Staff
Julio showed us flamingos, Darwin finches, different flora and fauna of the Galapagos. We arrived when the tortoises were being fed and that was a bonus for sure!
Transport
Well, we walked.
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jan 16, 2023
OMG Barb and Dan, this is such a beautiful review, just like you guys!!
I am really happy that you had a wonderful experience with us :)
it was lovely meeting you guys I will appreciate those memories forever, especially your day of arrival in Quito and that perfect dinner night!!!
I hope you can come back soon since Amazon is waiting for you, I know the next time you will be speaking Spanish that will enhance the experience in a memorable way!
It's hard to put in words everything I felt...
Read more

OMG Barb and Dan, this is such a beautiful review, just like you guys!!
I am really happy that you had a wonderful experience with us :)
it was lovely meeting you guys I will appreciate those memories forever, especially your day of arrival in Quito and that perfect dinner night!!!
I hope you can come back soon since Amazon is waiting for you, I know the next time you will be speaking Spanish that will enhance the experience in a memorable way!
It's hard to put in words everything I felt reading this, I am really grateful to have this job where I can Meet travelers like you who become close friends!
Thank you for being so kind and nice all the time!
PS: Pictures are amazing I love them!

Warm regards, and come back soon,
Lucia and Angel.

Amazing Galapagos vacation
Galapagos Islands | Dec 21 - Dec 26, 2022

Rahul
Rahul N.
Johns Creek, GA | Reviewed on Jan 04, 2023
Alavaro did a great job with organizing our much awaited trip to the Galapagos. He took the time to understand our wish list before recommending options and patiently worked through multiple iterations that better fit our family’s interests.
We stayed on Santa Cruz, Isabela, San Cristobal and visited Espanola; we were amazed by the biodiversity on all these islands and the difference between each of them.
Viviana on Santa Cruz Island was very knowledgeable. She picked us up from Baltra... Read more

Alavaro did a great job with organizing our much awaited trip to the Galapagos. He took the time to understand our wish list before recommending options and patiently worked through multiple iterations that better fit our family’s interests.
We stayed on Santa Cruz, Isabela, San Cristobal and visited Espanola; we were amazed by the biodiversity on all these islands and the difference between each of them.

Viviana on Santa Cruz Island was very knowledgeable. She picked us up from Baltra airport and took us to a lava tunnel, private reserve, and Charles Darwin Foundation.

Hotel Reviews
Hotel Fiesta
Puerto Ayora
La Casita de la Playa
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Staff were helpful. Breakfast was great. Hotel room was not maintained (bugs, ants, mosquitoes, lizard in the room, bathroom ceiling is open to the room, bathroom door was stuck and housekeeping/maintenance didn’t address the issue, air conditioner stinks when turned on, extremely expensive laundry (charged $4/kg while the laundromat actually charged $1.5/kg).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Breeding Center & Wetlands of Isabela Island
Breeding Center & Wetlands of Isabela Island
Galapagos Islands
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

There was confusion with the guide about the itinerary and we ended up visiting the Interpretation Center on the final day of our stay on San Cristobal.

Embracing Nature: Discovering Wildlife on Española Island
Embracing Nature: Discovering Wildlife on Española Island
Isla San Cristóbal
360° Tour of San Cristóbal Island: Highlights, Beaches & Marine Life
360° Tour of San Cristóbal Island: Highlights, Beaches & Marine Life
Isla San Cristóbal
Free morning on San Cristobal until Departure
Free morning on San Cristobal until Departure
Isla San Cristóbal

We ended up visiting the Interpretation Center on the final morning since there was confusion with our itinerary on the arrival day.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 05, 2023

Hello Rahul & Deepti!

Thank you so much for your detailed review and feedback, it is truly valuable to know about the experience you had in the Galapagos Islands, and keep assured that the feedback will be conveyed to the local providers.

Warm hugs from your local friend in Ecuador!
Alvaro

Checked all of the checkboxes!
Galapagos Islands | Dec 12 - Dec 17, 2022

Hillary
Hillary P.
Manhattan, NY | Reviewed on Jan 03, 2023
All of our local guides and experts were extremely knowledgeable, helpful, and quick to respond with help and recommendations. In our relatively short trip, we felt like all of our major interests were planned out and we didn't feel like we missed out on anything at all. Plenty of snorkeling, hiking, and sight-seeing, with just enough downtime to check out the towns and local digs. We don't normally travel with so much hand holding, but for the Galapagos where so much is protected and must... Read more

All of our local guides and experts were extremely knowledgeable, helpful, and quick to respond with help and recommendations. In our relatively short trip, we felt like all of our major interests were planned out and we didn't feel like we missed out on anything at all.

Plenty of snorkeling, hiking, and sight-seeing, with just enough downtime to check out the towns and local digs. We don't normally travel with so much hand holding, but for the Galapagos where so much is protected and must be visited with a National Guide anyway, this process and itinerary were perfect!

The lodgings selected for us were also right up our alley--quaint and boutique with a local touch, while still providing respite and privacy.

We had one morning with miscommunicated tour times, but it was not a big deal and it just meant we had more time for breakfast!

Hotel Reviews
Hotel Galapagos Suites
Puerto Ayora

Photos don't do this place justice, honestly! The rooms are spacious and comfortable, with lovely balconies equipped with hammocks. Run by a mother/daughter dream team, we felt so welcomed and comfortable every night we stayed!

Authenticity & Character
Location
A close walk to local restaurants and shops while still off the main road enough to be quiet.
Staff
Cleanliness & Comfort
La Casita de la Playa
Puerto Villamil

Incredible location and very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Sierra Negra Volcano
Hiking Sierra Negra Volcano
Galapagos Islands

We were nervous in the morning that the overcast and misty weather would keep us from seeing the caldera, but it was actually a blessing in disguise to keep us covered and cool from the sun on the first half of the trip. By the time we were out and back from Chico, we had a wonderfully clear view and made it home without too much sunburn. Easy hike, but long with the amount of stopping and sight seeing along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands

Our guide, Astrid, was incredible. So knowledgeable and insightful--she made all the difference to our experience of what was already fantastic sight seeing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

Best snorkeling of the trip in my opinion. Wide, open cove with very clear waters that don't get too sandy or crowded. You're able to see a lot of sea life without too much hard work or feeling rushed by the group.

Quality of Experience
Guides, Drivers and Staff
Transport
Our tour didn't actually include kayaking, which is fine in retrospect as it was the last day of our trip and I probably would have been more tired!
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

I would have liked a bit more time here, but our guide, Astrid, was extremely knowledgeable and it was so great to see the babies.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

A full day on the boat! A fairly large group, but accommodations were adequate (and lunch was so good!) and we got a bit of everything--light hiking on North Seymour with plenty of wildlife sightings, snorkeling in clear coastal waters, and beach time to relax and swim.

Quality of Experience
Would have been nice to see the boat's sails in its full glory, but not a big deal! A pretty big group, which means more chances that people are late/slow/affecting the overall experience. Really not a deal breaker at all, but we ended up preferring some of the smaller group activities. I just wish we saw more flamingos!
Food
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands

Great guide who shared photos and videos after (love that!), but really a crowded location that made it hard to see all of the wildlife. Felt a little rushed. Everyone in the group seemed to have very different levels of swim skill, so it was really hard to stay focused on a given area for sea life spotting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Isabel Pérez
Isabel
Isabel Pérez
Local specialist in Quito | Replied on Jan 05, 2023
Hi Hillary,
Thanks for sharing your trip with us! It sounds like it was an incredible experience in the Galapagos. I'm happy to hear that everything went smoothly and you were able to do all the activities and see all the sights you hoped to. I'm glad the hotels were to your liking, they're are just great, especially Galapagos Suites! I apologize for the miscommunication with the last tour pick-up time, but I'm glad it didn't impact your trip overall. Thanks for choosing us for your adventure...
Read more

Hi Hillary,
Thanks for sharing your trip with us! It sounds like it was an incredible experience in the Galapagos. I'm happy to hear that everything went smoothly and you were able to do all the activities and see all the sights you hoped to. I'm glad the hotels were to your liking, they're are just great, especially Galapagos Suites! I apologize for the miscommunication with the last tour pick-up time, but I'm glad it didn't impact your trip overall. Thanks for choosing us for your adventure in the Galapagos, I hope to work with you again in the future so you can explore more of the wonderful landscapes Ecuador has to offer.

Best,
Isabel

The Galapagos Island Tour
Galapagos Islands | Nov 18 - Nov 27, 2022

Parveen
Parveen I.
Manhattan, NY | Reviewed on Jan 03, 2023
First and foremost a big thank you to our travel agent Linda. She was very responsive, knowledgeable and great to work with. All the tour guides were excellent. Read more

First and foremost a big thank you to our travel agent Linda. She was very responsive, knowledgeable and great to work with. All the tour guides were excellent.

Hotel Reviews
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katarma
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vieja Cuba
Quito

Only drawback at this hotel was there were no elevators - we had to drag our bags 4 stories up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Interpretation Center & Tijeretas Hill
Interpretation Center & Tijeretas Hill
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

The water was very cold even with wet suits.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

Guide was excellent. Research center was worth the visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Junco Lagoon & Puerto Chino Beach
El Junco Lagoon & Puerto Chino Beach
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on Jan 03, 2023

Dear Parveen, thank you so much for your kind words and your review! It was a pleasure to help you and your children plan this trip to Galapagos. I am happy to hear that you've enjoyed your time on the islands. Hopefully you can come back one day to explore other parts of Ecuador as well!
All the best,
Linda

Galapagos Adventure Review
Galapagos Islands | Nov 12 - Nov 27, 2022

J
Jessica K.
Phoenixville, PA | Reviewed on Dec 13, 2022
Most Memorable places: Las Quilotoa in Ecuador, Scuba Diving at Kicker Rock, Charles Darwin Research Center, El Rancho in Santa Cruz, Bartolome Island (this boat crew and company offered fantastic service and the lunch on the boat was amazing!), Hike at Sierra Negra Volcano in Isabela Island, Snorkeling in Isabela Island, Kayaking in Tortuga Bay with Turtles and Sharks
Tour guides that were awesome and I would recommend for future trips: Daniel, Wilson, Enrique
Thank you to Alvaro and...
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Most Memorable places: Las Quilotoa in Ecuador, Scuba Diving at Kicker Rock, Charles Darwin Research Center, El Rancho in Santa Cruz, Bartolome Island (this boat crew and company offered fantastic service and the lunch on the boat was amazing!), Hike at Sierra Negra Volcano in Isabela Island, Snorkeling in Isabela Island, Kayaking in Tortuga Bay with Turtles and Sharks
Tour guides that were awesome and I would recommend for future trips: Daniel, Wilson, Enrique
Thank you to Alvaro and Daniela for all of your help during the trip and being quick and responsive to our inquiries.

Hotel Reviews
Ikala Quito Hotel
Quito

Great Breakfast, friendly service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno

Very nice outdoor area where we could spend time together, there was a picnic table and hammocks. This hotel was in walking distance to the restaurants and shops which was very convenient!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Isla Hotel
Puerto Ayora

View from this hotel is awesome. Only negative was that we frequently did not have hot water to shower in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casa de Marita
Puerto Villamil

Spacious rooms, good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

Great shuttle service, delicious buffet for dinner

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito

Daniel was an awesome tour guide. Great to see all of this in one day

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring and Kayaking at Quilotoa Lagoon
Exploring and Kayaking at Quilotoa Lagoon
Ecuador

View was awesome! Great trip. It is better for this hike to be at least two days after landing in Quito because of the elevation difference

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

Seeing the seals so up close was beautiful, the snorkeling was amazing and enjoyable, I loved learning about the history at the Interpretation center. Wilson was a fantastic tour guide!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Treasure of Galapagos: Scuba Diving at Kicker Rock
The Treasure of Galapagos: Scuba Diving at Kicker Rock
Isla San Cristóbal

Beautiful, great location and trip

Quality of Experience
Food
Guides, Drivers and Staff
Scuba Diving guide was very knowledgeable, patient, and informative. He explained everything thoroughly and I recommend him for future trips
Transport
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Puerto Ayora

Loved learning about the turtles and history

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Tour on Isabela Island
Wildlife Tour on Isabela Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to Los Túneles
Excursion to Los Túneles
Galapagos Islands

This snorkeling was amazing and is a must see! Seeing the sharks so close was incredible

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spend the Day like a Local! Leisure Day in Isabela Island
Spend the Day like a Local! Leisure Day in Isabela Island
Puerto Villamil

Much needed day off!

Quality of Experience
Sierra Negra volcano - Speedboat to Santa Cruz
Sierra Negra volcano - Speedboat to Santa Cruz
Galapagos Islands

This was an amazing but challenging hike.

Quality of Experience
Food
Lunch could have more protein for such a strenuous hike.
Guides, Drivers and Staff
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

Kayaking in Tortuga bay was an awesome experience. The hike is a nice walk through the forest and on the water, we were able to see turtles and sharks swimming so closely. Enrique was a very knowledgeable and fantastic tour guide! I recommend him for future trips! I do not know if I would recommend the bay tour of Santa Cruz, the tour showed us animals we have seen on other excursions and information we have learned from other guides or trips. Snorkeling was the best part and very enjoyable. The salt mine was also interesting to see. Maybe this tour would be better through a different company, the staff was a little unprofessional on the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

We went to Bartolome Island and this trip was incredible. The views were beautiful, snorkeling was amazing and the lunch on the boat was absolutely delicious. Definitely a must see on this trip and one of my favorites. I recommend that everyone goes here!

Quality of Experience
Food
Chef on board was amazing, delicious lunch that I could eat every day!
Guides, Drivers and Staff
Professional, kind, great speedboat company and staff, I recommend them for future tours
Transport
Boat was comfortable, had option to sit outside or inside
Farewell Dinner by the Sea
Farewell Dinner by the Sea
Puerto Ayora

Many items from the menu were not available for us to choose, the weather was very cold to be sitting outside. It might be better to give groups the option to eat on their own this evening or choose a less expensive restaurant that has all options available on the menu such as (1836 or The Rock and Roll restaurant).

Quality of Experience
Food
Guides, Drivers and Staff
Service was extremely slow here and our waitress forgot many of the items we ordered, we had to ask for our drinks multiple times
Transport
Thank you for having someone walk us to the restaurant so that we know where to go!
Day at leisure until departure (Quito)
Day at leisure until departure (Quito)
Quito

It was very nice to be able to relax and rest but if there are connecting flights available, it might be more convenient to fly home the same day. The hotel was not located near any attractions so there is not much else to visit this evening. Buffet dinner at this hotel was delicious and filling

Quality of Experience
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 14, 2022

Hello Jessica!
So excited to read such a wonderful review about a magnificent experience in the heart of the world: Ecuador!

It warmed my heart so much each one of your words and keep assured that all of your feedback is so valuable to better our service for future travelers; I'm extra happy that your adventure ended beautifully and I truly hope to see you in the near future to yet again plan a new adventure, this time: The Amazon!

Warm hugs,
Alvaro

Ecuador and the Galapagos Islands. We are so...
Galapagos Islands | Nov 12 - Nov 27, 2022

Patricia
Patricia K.
Bensalem, PA | Reviewed on Dec 05, 2022
Ecuador and the Galapagos Islands.
We are so glad we found kimkim to help book our trip to the Galapagos Islands. I have only great things to say about Daniel, Alvaro, and Daniela who made our trip such a success. Initially, we provided them information regarding our budget, timeline (two weeks), and level of activity and preferences, and they worked diligently in creating a detailed and personalized itinerary that worked best for our group of four. Our trip began in Quito and then had...
Read more

Ecuador and the Galapagos Islands.
We are so glad we found kimkim to help book our trip to the Galapagos Islands. I have only great things to say about Daniel, Alvaro, and Daniela who made our trip such a success. Initially, we provided them information regarding our budget, timeline (two weeks), and level of activity and preferences, and they worked diligently in creating a detailed and personalized itinerary that worked best for our group of four. Our trip began in Quito and then had stops in the islands of San Cristobal, Santa Cruz, and Isabela. Alvaro and Daniela ensured that everything about our travel arrangements was absolutely seamless! It was so nice not to worry about transportation. All of our taxis, boat transfers, entrance tickets, travel guides, and hotel stays were taken care of. Every single excursion and activity the kimkim team planned for us was an amazing experience, we loved all of our snorkeling trips! All of our tour guides were very knowledgeable and friendly, and provided us with detailed information about the islands and the animals. Daniela and Alvaro also kept in touch with us during our entire trip and were available in case we had questions or concerns, we were very grateful for their quick responses and consistent communication! Ecuador and the Galapagos Islands is an amazing place to visit. I loved being so close to all of the animals, seeing such different plants and landscapes, eating all of the food (trying the seafood is a must!) and meeting all of the welcoming and friendly people. We had the trip of a lifetime and I would definitely book my next trip with kimkim because of our positive experience. Thank you!! :)

Hotel Review
Ikala Quito Hotel
Quito

Great location and awesome breakfast. The front desk staff was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring and Kayaking at Quilotoa Lagoon
Exploring and Kayaking at Quilotoa Lagoon
Ecuador

Such a beautiful place, the view is incredible. The walk down to the lagoon is fairly easy, however the walk uphill is a bit strenuous, you may want to consider renting a mule for $10 a person :)

Quality of Experience
Food
Guides, Drivers and Staff
Daniel was a great guide!
Transport
Sierra Negra volcano - Speedboat to Santa Cruz
Sierra Negra volcano - Speedboat to Santa Cruz
Galapagos Islands

The views are worth the long walk, it was so neat seeing the crater of a volcano and the various lava formations. It looked like you were walking on the surface of the moon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

The best snorkeling experience of my life! We got to swim with a Galapagos penguin!! The trip was on a beautiful and comfortable boat with a chef who prepared a delicious lunch for our group. The location for snorkeling was absolutely ideal. It was the best day on our trip!

Quality of Experience
Food
Grilled ham and cheese sandwiches for breakfast, and fish, rice, pasta, and beet salad for lunch.
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 05, 2022

Hello Paty!

Thank you so much for such a wonderful review and it warms my heart to know that you created everlasting memories discovering the Enchanted Islands.

Getting to meet you in person and laughing was great too! I truly wish that you and Rob can make a little bit of time on your agenda next year to visit other great Ecuador destinations!

Warm hugs,
Alvaro