Kimkim Trip Reviews for Iceland

I can't explain how happy we were with our trip to Iceland! We got connected with Lisbet, after trying and failing to plan the trip on our own, and had an itinerary including excursions and accommodations within 1-2 days. She was very responsive to our messages and accommodating to move around our week's activities to best fit our expectations. She has a ton of knowledge about the country and knew what to recommend based on the length of our trip, our budget, and how we completed KimKim's brief survey.
We were so impressed with Lisbet that we had her connect use to another KimKim agent to help us plan our next trip. I recommend KimKim 10/10 -- thank you!

Amazing spring break in Iceland. First time to this island that truly does seem out of the pages of a fantasy novel or tele-series. Rita was our local specialist and arranged our trip specifically to our needs. She was prompt and answered all our questions and queries. She also provided a ton of helpful tips to make our trip more seamless.

Activity Reviews

Blue Lagoon

Iceland

The Blue Lagoon itself was wonderful including the pool and their facilities. But the weather played spoil sport, it was cold, windy and rainy and rather miserable. I am sure the experience would have been 5-star worthy had the weather cooperated.

Quality of Experience

Crystal Blue Ice Cave

Iceland

Was great. Tom (from Devon, UK) was an awesome guide. And based on his recommendations we had one of the best fish and chips ever from the food truck.

Quality of Experience

Guides, Drivers and Staff

Tom was fantastic

Transport

Reykjavik Food and Drink Adventure - Local Evening Experience

Reykjavík

Was the highlight of our time in Reykjavik. Stevie took us on a culinary tour and also filled us up with local knowledge. We even got to taste the fermented shark (rather gross). But rest of the food was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

The Secret Lagoon

Iceland

Was just amazing and otherworldly. Very relaxing and wasn't too crowded.

Quality of Experience

Guides, Drivers and Staff

Transport

Whale Watching Ólafsvík

Snæfellsnes Peninsula

Although all of us were tired from the long flight in from US, the boat trip from Olafsvik woke everyone up. We had close encounters with Orcas, Sperm whales and porpoises. It was a great start to our vacation.

Quality of Experience

Guides, Drivers and Staff

Transport

We completed an 8-day car tour of the Western fjords to Akureyri and back to Reykjavik, from 3/8 - 3/16/24. Emanuela of KimKim prepared our itinerary, from a questionnaire answered in advance. The original itinerary required very little modification, and was thorough and entertaining for the (5) of us. We were blessed with perfect weather for each of the legs of our journey, and that, for Iceland, was lucky. The first night we viewed the Northern Lights - one of two clear nights. The gentleman that took us into the land Northeast of Reykjavik for the viewing, Hjortur Kristianson, was entertaining and knowledgeable of the terrain. We then proceeded to Snaefellsnes and loved the circumferential drive around the peninsula. Our night at the Kast Guesthouse was perfect - we really loved the remoteness and simple but adequate lodgings. We enjoyed meeting the owners the next morning - we strongly recommend this lodging. Our tour of the lava cave was simple and very adequate., with a very nice guide from Serbia. The drive to Akureyri was uneventful and beautiful, our 4-wheel drive Toyota Land Cruiser was a great car for our journey - enduring a couple of white out blizzards. Our Hotel Kea in Akureyri was well located near the Centrum and worked well. If we did this again, we might have done a night at a different lodging near Lake Myvatn - to have a more remote setting and break things up. The whale watching was very professional and we located three whales. We really enjoyed the two ladies that hosted us for snowshoeing, The Traveling Viking (VTT) - Inga and Rachel (the owner). Next time we might enjoy cross country skiing - there was just enough snow. We recommend the use of TTV for bookings.The three recommended and ticketed hot springs were all perfect, and well timed. We most enjoyed the last one at Hvammsvisk, near Reykjavik, was our favorite, - again because the cold windy conditions ma=de the visit that more special. The food at that Springs was very good - especially the soup.

We really have no criticisms - we thank Emanuela for her attentiveness to our requests and her constant communication during our vacation. The use of a travel agent is a first for us in over 20 years of travel. We will strongly recommend KimKim to friends and in other reviews. Keep up the good work, you arranged great tour groups in a beatiful setting, providing us great memories of the beauty of Iceland and its people.

Thanks you, Chuck, Cecile, Quentin, Alex Toner, and Kristianne Otiong

Excellent experience all around! There were no unpleasant "surprises" or problems with any aspect of the trip - what a relief to just give my name and check-in at the car rental, hotels, and tours! The itinerary was well planned and reflected exactly what we expected. The lodging selections were perfect for my son and I, and each hotel had it's own special charm. I would gladly visit any of them again. Our favorite stay was at the Hotel Klaustur, and not only for the hospitality, rooms and delicious dinners; Gunnar was an excellent bartender and provided interesting dialogue on the country's recent history. We swam in the town pool, which was next to the hotel, both days of our stay, too. The Hotel Umi was our top breakfast pick, but again - every stay was outstanding! The activities Èric arranged were with quality companies and the experienced guides made snowmobiling, hiking and exploring an ice cave on three different glaciers and horseback riding so much fun (horseback riding was a favorite, it was longer and more than the leisurely trot of other trail rides I've been on!). Based on the itinerary suggestions, we augmented the scheduled activities with others of our choosing (including snorkeling in Silfra, Fontana Spa, Sky and Secret Lagoons, and "Waterworld" - Keflavik's local swimming pool complex). My only regret? Leaving! I wish I had planned at least three more days in Iceland. I can't wait to plan our next trip, and will be working with KimKim again. Thank you!

Activity Reviews

Langjokull Glacier Snowmobiling

Iceland

Great experience. It was bitterly cold, but the gear provided kept us warm. The only minor negative was two fellow travelers who felt the need to make the trip a personal photoshoot, and disregard the instructions of the guide in several instances...they should have been last in line (the group of ~ 25 snowmobiles was to stay in a line), or arranged a private tour. Their actions mildly marred an otherwise great tour.

Quality of Experience

It was incredible to know that you are riding a snowmobile on a glacier, and there are real risks (but I always felt safe, the guides were very clear in their instructions and there were several that accompanied us).

Guides, Drivers and Staff

Knowledgeable, safety oriented. Staff were efficient in getting the large group ready and on the tour on schedule.

Transport

Bus driver was knowledgeable, he went on the snowmobile ride, too. Safe driving.

Horse Riding Tour

Iceland

Icelandic horses - what's not to love?! This was a great experience. The actual ride is 90 minutes, and the horses trot/increase gait at times. It was my first experience like this (where horses actually pick up speed), and while I was a little worried about falling off when my horse picked up speed, it was exhilarating!

Quality of Experience

Guides, Drivers and Staff

It was obvious they love horses and what they do!

My trip to Iceland was unusual. That is why I thought I needed a guide. And it turns out that was correct.
I went to Iceland in March (not necessarily the most beautiful time to visit) but the perfect time for me because ALL I wanted to do is see Aurora. Sleep in very late every day and stay up to 2am to watch the sky. So what I needed was expert pre-trip advice to decide on the best places to maximize my chances and daily real-time advice during the trip to possible head to a different location with less clouds. That is exactly what Gudmundur ("Gummi") did for me.
1) He listened to my (admittedly odd request) and provided the pre-trip and real time advice I needed. Seeing Aurora is very much a lucky chance event; they are either out and it is cloudless or not. But I was able to see Aurora all 4 nights I was in Iceland. Of course this was lucky, but my "luck" was very much improved by the expert advice I received. The 4th night I had to drive over 250 km to get to a new location that was going to be cloud free that night. A bit crazy, yes, but that is what I was there for.
Gummi was able to help identify a good place to go and reserve an Inn for me to stay so all I had to do was drive there. And it worked. Completely cloud free excellent dark Northern view for Aurora viewing on my last night.
Of course he was knowledgeable of the more interesting beautiful and important sites of the are also. But his listening and guidance during the trip is what I wanted and what I received.
5 Stars.
-Jeff White

Oh my goodness we just returned from the most amazing Iceland trip, thanks to Rinolda!!

About a year ago we started working with Rinolda to plan my mom's 80th birthday trip, and she was so very accommodating with all of our requests and millions of questions! She took great care to plan the best (and unique!) itinerary for us. My mom was really trying to maximize the chances of seeing the Northern Lights (staying in more remote, darker areas), while also wanting to see popular touristy things too. And we wanted a mix of active and less active things to do. Rinolda listened to all our requests, tweaking the itinerary several times, until we had it just right.

She booked various Northern Lights tours for us (via Jeep, bus, and boat), as well as a Golden Circle tour, snowmobiling tour, the Blue Lagoon, and even dog sledding. She was very clever with her solutions to our requests, and had a "can do" attitude. She never said "We can't do that" but instead, "Let me figure something out and I'll get back to you." :)

One of the best things about working with Rinolda was that she was very accessible and responsive throughout our trip. We never felt like we couldn't get help if we needed it. And when unexpected things happened (like one of our tours inexplicably getting cancelled the day before, not due to weather), she was all over it, finding us a replacement and taking care of things behind the scenes.

Right before the trip, we also realized that it was looking like the best weather for Northern Lights viewing might very well be the very first night of our trip when we had nothing planned -- so we asked her if she could find us a tour at the last minute and she did! (And yes, it turned out to be the best NL viewing!!!)

There was also a lot of seismic activity going on right before our trip -- with the Blue Lagoon evacuating and closing temporarily -- and Rinolda was very involved with keeping us posted on volcano updates and finding possible other geothermal bath alternatives for us. We were able to go to the Blue Lagoon after all and it was wonderful.

Another day while we were already in-country, we realized that one of the days coming up was kind of open (while we were going to be waiting around for a tour pick-up at 2pm). We asked Rinolda if there was anything we could do that day instead of sitting around at the remote hotel... Well Rinolda took charge and contacted one of her friends who lives in the area and is also a guide, and that friend (TAMARA -- the best!) picked up my mom and I and took us to see some local horses, and to an adorable tomato farm for lunch!!! It was such a perfect solution and we were so, so grateful that Rinolda CARED to help us -- and that Tamara was so wonderful too!! Tam was such great company, and now we can't imagine our trip NOT having included her. <3

Other great recommendations: the Super Jeep Northern Lights tour (you get picked up in an actual Super Jeep and can go off-roading/to more remote places than the bus tours can); also DANIEL from our Golden Circle tour was so knowledgable and friendly and entertaining -- highly recommend; Hotel Gullfoss (Gullfoss) and Hotel Skuggi (Reykjavik) were great accommodations; the snowmobiling tour with NICO/NICK out on a glacier out near Gullfoss was a total blast (and yes, my 80 year old mom did it!); KAREN, the driver on our return trip from the Golden Circle was amazing/funny; and then dogsledding was possibly our absolute favorite (THELMA with Viking Women drove us there and CLARA was our delightful musher) -- imagine being pulled on a sled across a frozen lake by huskies, while it's snowing... it was magical!

All in all a fantastic trip - and we saw the Northern Lights every night except the last night! Not bad!

Thank you, Rinolda, for ALL your help, your knowledge of the country, and your care and concern for your clients. This was a perfect "bucket list" trip for my mom that we will never forget. :)

Hotel Reviews

Hotel Gullfoss

Tungufell

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skuggi Hotel by Keahotels

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Reykjavik Northern Lights Cruise

Iceland

We were not able to see the lights this night but the concept was pretty cool (being out on a boat on the water to see them). Separately, the boat was also very crowded. Also, a lot of times the lights will show up later at night, around midnight, but the boat didn't wait and just returned to the harbor at 11pm (even though apps were showing a break in the clouds coming at midnight). Many people on the boat had to get back to their tour buses. We probably would have preferred a smaller boat or more private option, in retrospect. The captain was really funny though, and it's not his fault that the lights didn't show while we were out there!

Quality of Experience

Guides, Drivers and Staff

Transport

Dog Sledding

Iceland

This was such a fun, unique activity! Highly recommend!!

Quality of Experience

Guides, Drivers and Staff

Clara the musher was awesome!

Transport

Snowmobile and Ice Cave Tour in Iceland

Golden Circle

Even my 80 year old mom could do this! Incredible! Nico/Nick was a fabulous guide!

Quality of Experience

Guides, Drivers and Staff

Nico/Nick!

Transport

Cool bus to get out to the glacier!

Golden Circle first-class experience with a geothermal bakery in a semi-private group

Iceland

Highlights: Thingvellir National Park, geysir, and Gullfoss waterfall

Quality of Experience

Guides, Drivers and Staff

DANIEL!!

Transport

Northern Lights Hunt Super Jeep Tour

Iceland

Loved the Jeep 4x4 access (vs a bigger bus that can't go off-roading to more remote places for better viewing) and the smaller group feel

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

It’s been a year since we embarked on our first ever Iceland trip as a family. Duncan was incredibly patient, detailed and attentive as we planned the trip months ahead. All the experiences and accommodation arrangements were spot on and suited our budget and adventure appetite. Duncan stayed in touch almost daily while we were in Iceland.

When there were hiccups due to weather, Duncan (and Michele when Duncan could not) were always a text away to rearrange our itinerary.

Definitely recommend their services especially if you are visiting Iceland for the first time.

Working with Adam was easy and open. Adam was very knowledgeable about Iceland and had excellent recommendations for activities between scheduled engagements. We were very impressed with the waterfalls in the southern area and will likely go back to explore some more. At first we were quite concerned about the weather forecast since it was predicting rain all week, but Adam suggested we stick to the plan and not be too worried since the forecasts in Iceland are notoriously unreliable. Sure enough I think we had only 1 and a half days of rain the whole week we were there! The food throughout the entire trip was excellent! Even the hotdogs! The one change I would make would be to extend the visit by a couple of days to add more time in Reykjavik. I think spending the first 2 days-nights in Reykjavik to acclimatize would be beneficial and the city looks like it has a lot to offer.

I have to give a huge thanks to Hanna and the KimKim team for planning an amazing winter trip to Iceland for our 30th wedding anniversary. I had a wonderful conversation with Hanna about what our goals were, comfort level and needs were and she delivered. We wanted to cover as much of Iceland as we could in our 8 day stay and still have time to enjoy each stop. She created a well thought out itinerary along with suggestions for other attractions along the way. We stayed at four different hotels on a self guided trip and every one was just perfect for us. We were lucky enough to see the Northern Lights on our second night. Iceland is the most beautiful country that we have ever visited. We plan on going back to experience a different season of the year. Hanna was friendly, very responsive and a joy to work with. I will definitely be using KimKim to plan more vacations.

Activity Reviews

Blue Lagoon

Iceland

We did not go to the Blue Lagoon as it was closed from the February 8th eruption. We went Sky Lagoon instead and absolutely loved it!

Crystal Blue Ice Cave

Iceland

We used Blue Cave Adventure and our guide was very knowledgeable, friendly and an absolute joy to have. The caves were incredible to see and should be a must on your list of things to do. Our guide gave us plenty of time to get our photos.

Quality of Experience

We were with a friendly group of people and to walk on the glacier and to see how beautiful the caves were are something that I will not soon forget!

Guides, Drivers and Staff

The driver was our guide and she was so polite and friendly and shared wonderful knowledge and stories with us. She was well prepared and always made sure that we were properly prepared and safe.

Transport

The meeting point was in the parking lot of Glacier Lagoon which was very convenient. The vehicle that took us to the caves was designed to handle the very rough conditions of the trails to get you to the caves. The also provided helmets with headlamps and crampons.

This was an amazing trip and we had the best guide. Gummi is highly experienced. He made us feel at home.

There is absolutely not one thing we would change anything about our trip. It was absolutely perfect and all thanks to Gummi. We cannot say enough wonderful things about him. We highly recommend him and KimKim, Functioning both as our travel agent and tour guide. I interacted with him for several months. Always the epitome of professionalism. He went above and beyond to ensure our trip was perfect. As a travel agent, he worked with me to plan the ultimate adventure which was not only packed with all of the essential Icelandic sights but tailored it to our personal interests as well. We explored the Golden Circle, went dog-sledding, road Icelandic horses on the beach, explored an Ice Cave, saw seals in the wild, visited black sand and diamond beach, soaked in the secret and Blue lagoons and to top it off we saw the Northern lights. The trip was organized in way that fell seamless and efficient. He helped us with a packing list so we felt prepared to brave the Icelandic weather. . Very polite and well mannered not to mention super funny. He helped with our luggage, coats, etc. He made reservations for us at restaurants.

As a tour guide, he was not only incredibly informative (teaching us about the history, culture, geology and science of Iceland) but he was very welcoming, helping us to feel like locals instead of tourists. It was clear he knew the land and sights extremely well. You could also tell he had a passion for his Native homeland. He was super accommodating: absolutely no request was too big or small. No question was to silly for him to address. And believe me, we can be silly. I would rate Gummi a 20/10. We have been on many trips together as a group and agree he is by far the best guide/agent that we have worked with. Gummi ensured our trip to Iceland was absolutely memorable. A trip of a lifetime. We cannot wait to return to Iceland although it will be during the summer. We will definitely be using Gummi's services again in the future.

We highly recommend this trip, Gummi and KimKim.

Hotel Reviews

Hörgsland guesthouse and cottages

Kirkjubaejarklaustur

These cottages were nice. A great place to stay while looking for the Northern lights. Breakfast doesn't start until 8 am which can be a problem if you are leaving early. Overall, a great experience. Very cute.

Authenticity & Character

Location

The location was perfect for pursuit of the northern lights.

Staff

Cleanliness & Comfort

Old Charm Reykjavík Apartments

Reykjavík

Fabulous location. Very clean. Breakfast is not provided. Would stay here again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Reykjavik Residence Apartment Hotel

Reykjavík

This apartment was lovely. Very clean. Great location. Provided a wonderful breakfast daily.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lunar Landscapes & Healing Waters – Blue Lagoon Immersion

Iceland

Thankfully the volcano had settled down for us to be able to enjoy the blue lagoon. Absolutely spectacular. A must do for anyone.

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Transport

Transport

Icelandic horse riding tour

Iceland

This was one of my favorite things. Awe who am I kidding. Everything was my favorite. These ladies loved there animals. It was very clear it was more than a job to them. They were very accommodating as well. We road on a black sand beach.

Quality of Experience

Guides, Drivers and Staff

Transport

Gummi was our guide. Despite the weather we all felt very safe.

Crystal Blue Ice Cave

Iceland

The ice cave adventure was freaking amazing. Super interesting. The guide was very friendly and had all of the things we needed. This is a must do while in Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Hunting the Northern Lights with a Guide -Private tour

Iceland

Oh my gosh, this was spectacular. We were worried we would not be able to visualize the aurora due to clouds. Fortunately a winter storm with high winds came through a cleared the clouds. Gummi was able to find them right away. We spent quite a bit of time marveling at the site. As an added bonus, Gummi was able to perform some phenomenal photography for us.

Quality of Experience

Guides, Drivers and Staff

Gummi absolutely knew Iceland very well. He treated us all like royalty. Such a great man.

Transport

I felt safe riding with Gummi in quite a lot of stormy and snowing conditions

The Secret Lagoon

Iceland

This was very fun. I am glad we went here prior to the Blue Lagoon. It is not as posh as the Blue Lagoon but still great. It was amazing to be in the Lagoon warm while snow was falling. I took water shoes. They provide towels so no need to pack extra.

Quality of Experience

Guides, Drivers and Staff

Transport

Gummi was our personal guide for the trip. He was absolutely phenomenal

Dogsledding Mosfellsdalur

Iceland

Absolutely spectacular. I could tell the staff takes very good care of their dogs. They were so passionate. The dogs were so excited to be selected. They were eager to run and pull the sleds. We were able to pet them. The mushers were very professional. We had a party of 4. Each one of us was able to take turns mushing (driving the sled) although I think the dogs were actually in charge. LOL. They provided us with a jump suit which really helped keep us warm. Picture opportunities were provided. I highly recommend this activity.

Quality of Experience

Guides, Drivers and Staff

Transport

Gummi wanted to make sure everyone had a trip of a lifetime and each of us did!!! He was thoughtful and generous. Answered all the questions we had about Iceland, very knowledgeable. He designed a perfect trip. Highly recommend him!!!

Activity Reviews

Lunar Landscapes & Healing Waters – Blue Lagoon Immersion

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Icelandic horse riding tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Crystal Blue Ice Cave

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Hunting the Northern Lights with a Guide -Private tour

Iceland

Gummi made it happen 😜!!!! Weather was not cooperating.

Quality of Experience

Guides, Drivers and Staff

Transport

Dogsledding Mosfellsdalur

Iceland

Outstanding! Had a ball!

Quality of Experience

Guides, Drivers and Staff

Transport

Hannah was beyond amazing in planning our trip and working out an adjustment on the fly when our arrival was delayed! Iceland is incredible and we’re already starting to think m about the next trip - and hoping KimKim can help us plan it!

Adam was AMAZING. We planned this trip on short notice, knowing nothing about Iceland and relied heavily on Adam and his expertise. To say he excelled would be an understatement. Adam gave us a trip that was exactly what we wanted - the highlights of Iceland and some off the beaten path sights. He planned each day with things that we "needed" to do and listed optional items that we could do if time/energy permitted. He gave us info on each sight and a little of his personal experience/thoughts on the sights were appropriate. We travelled with our 3 kids and had a few requests for our housing options - he took what we said to heart and hit the nail on the head booking us exactly what we wanted and had asked for.

I cannot recommend Adam enough. We had a great trip and that was 100% due to Adams ability to listen to what we wanted, to do the research to find what we wanted and to deliver EXACTLY what we wanted!

Hotel Reviews

Apartments Reykjavik

Reykjavik

Maria is an AMAZING hostess. Place was spotless, well stocked and she was super responsive to any questions we had. Highly recommend staying at any of the locations she has!

Authenticity & Character

Location

Right in the heart of the city!

Staff

Seriously, Maria is the best hostess we have ever had!

Cleanliness & Comfort

Had everything we could possibly need as a family of 5

Stracta Apartments Orustustaðir

Kirkjubæjarklaustur

Brand new "apartments" next to a nature reserve. The buildings were almost finished (missing little things like one lamp had a shade, the other one didn't, the towel heater in the bathroom had not been installed yet - plumbing was installed, but not the heater, etc) and there was heavy construction equipment all over the place. Once they are finished building this could be a very nice location if you are looking for an out of the way place to stay. Also said they would provide breakfast but did not.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blue View Cabin 1A with Hot Tub

Bláskógabyggd

Great cabin with a great view and the hot tub is a nice touch also!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Icelandic Lava Show

Iceland

Quality of Experience

Guides, Drivers and Staff

Northern Lights Hunt

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Horse riding tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Dog Sledding

Iceland

Quality of Experience

Guides, Drivers and Staff

Crystal Blue ice cave tour

Kirkjubæjarklaustur

Quality of Experience

Guides, Drivers and Staff

Transport

Adam was an incredible planner who paid special attention to create a memorable trip for us that catered to our preferences as we fulfilled our dream of finally visiting Iceland. As requested, it was a perfect mix of planned excursions and self-guided activities as we often prefer to go at our own pace. The planned activities he booked for us were clearly arranged with excellent companies as our guides were friendly, knowledgeable, and even went above and beyond to make sure every participant walked away with great photos. The dog-sledding expedition and ice cave tour were our favorites! The natural sites we saw were events in their own right, as was simply driving around the country; making our way from one place to another felt like its own excursion as we passed so much excellent scenery along the way. Knowing we had Adam to help us if we wanted to alter our plans or to get updates as the volcano eruptions happened gave us such peace of mind. He was always extremely responsive and checked in regularly during our travel to make sure all was going well. Thank you for a great experience!

Hotel Reviews

Skuggi Hotel by Keahotels

Reykjavík

Authenticity & Character

Location

Right in the downtown area. Only a few minutes to drive or walk to the main shopping district and downtown sites.

Staff

Cleanliness & Comfort

Stracta Hotel

Hella

Lovely hotel with nice amenities, including restaurant and bar. Good breakfast with lots of options.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Hafnarfjall

Hvalfjarðarsveit

The hotel was great—charming with local character. Only reason for four stars instead of five is that there was construction going on during our trip (which the hotel didn’t let us know about in advance), so some of our evenings were disturbed by that. Also, the water pressure in the shower was quite low.

Authenticity & Character

Location

Very near restaurants in the heart of Borgarnes

Staff

Cleanliness & Comfort

See main review re: construction and shower water pressure.

Activity Reviews

The Secret Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

Katla Ice Cave

Iceland

This was so much fun and incredibly beautiful.

Quality of Experience

Guides, Drivers and Staff

Guide went above and beyond to make sure everyone had a great experience!

Transport

Dog Sledding

Iceland

This was my personal favorite excursion of our trip. It was clear that the owners truly love all the dogs and take good care of them. If you are a dog-lover, this is a must-do!

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavik Northern Lights Cruise

Iceland

Three stars only because we weren’t lucky enough to see the Northern Lights! I’m sure it would be incredible if the stars align for you ;). Even though we missed out, this company is great and offers you a voucher to come back anytime in the next 2 years if you don’t see them on your cruise.

Quality of Experience

Guides, Drivers and Staff

We used KimKim to plan an itinerary for us to explore Iceland this winter. The trip was myself, my husband and our 18 year old daughter. We had a fabulous time! Our daughter said it was one of the best trips we have ever taken!

We had a car reserved and itinerary/route mapped out for us with hotels booked and appropriate tours/adventures booked for us.

The directions on how to pick up our car, links to google maps to all destinations and information on locations were easy to use and helpful.

All of our adventures that were booked were terrific…food tour, Silfra snorkeling, Golden circle tour, Bubble hotel, ice cave, into the glacier tour, various lagoons and more!

We had a couple small changes during our trip and our travel guide, Migle, was very responsive via What’s App. (Elisa was on maternity leave). The weather deteriorated before our last night in the south and we decided to head back to Reykjavik instead of risk driving in a storm the following day (or being stuck). It worked out fine and we enjoyed an extra night in Reykjavik complete with NYE fireworks!

We were blown away by the beauty of Iceland and can not wait to go back!

Hotel Reviews

Hótel Egilsen

Stykkishólmur

Loved this quaint hotel. Breakfast was delicious!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ísland – Spa & Wellness Hotel

Reykjavík

It was a bit removed from the city center. The spa was a nice option. The staff wasn’t very helpful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters

Iceland

Crystal Blue Ice Cave

Iceland

Into the Glacier

Iceland

The Secret Lagoon

Iceland

Reykjavík Food Walk

Iceland

Bubble Hotel with Golden Circle tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Rita did a great job listening to our wishes on our 6 day trip to Iceland and we were blown away with the trip plan, scenery, activities and people. Other the Hotel Katla, the accommodations were amazing and catered to individual travelers. Hotel Katla in Vik focued on large tour groups and the food was ok.

Jana of Troll Expeditions was a great guide for our snorkeling trip and she made us feel at home on 36 degree water.

We were so glad to go into winter with fewer crowds and great weather.

Hotel Reviews

Hótel Húsafell

Húsafell, Borgarbyggð

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Búðir

Búðir

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Greenhouse Hotel

Hveragerdi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Katla by Keahotels

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Katla Ice Cave Superjeep tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Sky Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Fontana Geothermal Baths

Iceland

large commercial hot spring and not a great experience after some of the smaller ones

Quality of Experience

Silfra Snorkeling

Iceland

Quality of Experience

Guides, Drivers and Staff

Jana is an amazing guide.

Transport

Duncan did an amazing job planning my family's trip to Iceland. He always responded promptly and was patient with me as we figured out a plan that would work best for our 9 day trip. It was a Christmas trip to remember!

Hotel Reviews

Hótel Egilsen

Stykkishólmur

Absolutely loved the character of this place. So intimate and fun with its unique flair.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sand Hotel by Keahotels

Reykjavík

What a great location in Reykjavík! We could walk to everything we wanted to see and everyone was so kind.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Gullfoss

Tungufell

Great location near the geyser and waterfall. We loved the staff and this location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Klaustur

Kirkjubæjarklaustur

The staff was amazing and made sure that our stay, over Christmas Eve, was very enjoyable. The food was so good!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Húsafell

Húsafell, Borgarbyggð

Such a beautiful spot in West Iceland, with little around to take away from the beauty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Keflavík by Keflavík Airport

Keflavík

Wonderful spot to stay since we arrived late and needed to hit the road early.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Crystal Blue Ice Cave

Iceland

This was by far my family's favorite tour. I would do this over and over again. It was an unreal experience to walk on and in the largest glacier in Europe.

Quality of Experience

Guides, Drivers and Staff

Transport

Langjokull Glacier Snowmobiling

Iceland

The snowmobiling was a thrilling experience. It was the coldest day of our trip so definitely recommend packing plenty of layers. The staff was great and the view from on top of the glacier cannot be matched.

Quality of Experience

Guides, Drivers and Staff

Transport

Vidgelmir cave guided tour

Iceland

This cave tour was such a fun experience. Our guide was knowledgable and entertaining. He led a wonderful tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Gummi did an excellent job planning our Iceland Ring Road adventure. He reviewed the activities we had expressed interest in and proposed additional ideas for our consideration, a number of which we added to our itinerary. Gummy is a native Icelander and has an intimate knowledge of the country and activities, having done them himself. He did a great job preparing our daily itinerary which included when to start and highlights with suggested amounts of time to spend at each location. The inclusion of Google map links made it easy to navigate. We did not think or worry about logistics before or during the trip. Gummi was also available if questions arose. We highly recommend him. Trip highlights- Inside the Volcano, Silfra Snorkel, Porsmork HIke, Katla Ice Cave and Jokulsarlon Glacier Lagoon.

We just completed our trip to Iceland and we must say that our local specialist Adam went above and beyond in planning our trip. From day one, Adam showed enthusiasm in planning our trip and it carried over while we were in Iceland, as he checked in a few times to see how things were going. (I must apologize to Adam for not responding as we were too busy enjoying the trip to be on the internet!) I had previously traveled to Iceland with my son and he had used KimKim with a different specialist. I am glad I had decided to use KimKim for the return trip to Iceland with my wife this time. Adam did such a wonderful job planning our itinerary down to the last amazing detail with helpful suggestions and additional insights/places to check out along our routes. Everything, I mean everything, was stress-free and hassle-free from the minute we landed to the minute we boarded our return flight home. Rental car, hotels and our excursions were taken care of with ease. Iceland is such a beautiful country with so much to see and do. Adam was able to break down our journey into bits and pieces so we didn't feel overwhelmed. Unfortunately with the seismic activity and volcano threat, we weren't able to visit the Blue Lagoon as they were closed. Adam was very helpful in finding replacement activity and made sure we were refunded for our tickets. Thank you very much Adam, you made this trip very enjoyable and memorable for my wife and I. Your enthusiasm in planning our trip was a blessing and much appreciated. I sure hope to have you as a specialist again in the future when I make a return trip to the Land of Fire and Ice. Overall, for those of you that are on the fence about using KimKim for trip planning, I have had KimKim involved twice on trips and both times I have had a wonderful and hassle-free experiences. This company is great at what they do and I have/will recommend KimKim to family and friends that are planning trips.