Kimkim Trip Reviews for Italy

4.8
Based on 1,032 ratings
Read 1,032 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Italian graduation trip
Italy | Jun 30 - Jul 9, 2023

L
Laurie P.
South Salt Lake, UT | Reviewed on Jul 10, 2023
Fabio put together a perfect trip for me, my husband and our grandson. It was just as we requested. We were very busy and saw all the fun and important sights. Everything went like clockwork.
All of our drivers were on time and very good. Some were friendlier than others but they all knew how to drive safely through the crazy, crazy Italian traffic. Our best drivers were Bruno who took us to Pompeii and then arranged a delicious pasta lunch at Cuomo’s in Gragnano and Stefano who took...
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Fabio put together a perfect trip for me, my husband and our grandson. It was just as we requested. We were very busy and saw all the fun and important sights. Everything went like clockwork.
All of our drivers were on time and very good. Some were friendlier than others but they all knew how to drive safely through the crazy, crazy Italian traffic. Our best drivers were Bruno who took us to Pompeii and then arranged a delicious pasta lunch at Cuomo’s in Gragnano and Stefano who took us to Volterra, and Gimgnano plus a lunch at an unique winery in a beautiful setting.
The Hotel Kraft in Florence with the swimming pool, beautiful rooftop terrace with views of Florence and superior breakfasts was the best. The CC Palace in Rome was very nice as well. The Hotel Mignon in Sorrento was charming inside but lacking in attention to detail on the terrace and breakfasts.
We had such a great time which was due in part to arrangements and timing for tickets, tour guides and drivers.

Fabio was always available for any questions or concerns and responded quickly. I really enjoyed working with him.

Hotel Reviews
CC Palace Hotel
Roma

Hotel was mostly located, the staff was very helpful and friendly, and the hotel and the rooms have been recently decorated and are very nice and comfortable and clean. Breakfast was good and the breakfast room was pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mignon Sorrento
Sorrento

Centrally located but on a very noisy street. The room was bright and cheerful and very clean. The breakfast was ordinary and adequate. The deck outside the bedroom was dirty and neglected. Staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kraft Hotel Florence
Florence

Clean comfortable rooms nicely decorated. Fantastic views from the rooftop terrace with a swimming pool and five-star breakfast and service. Centrally located and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Pompeii Archaeological Park
Discover Pompeii Archaeological Park
Sorrento

Pompeii is fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Day in Capri Island | Ferry Tickets Included
Self-Guided Day in Capri Island | Ferry Tickets Included
Italy

The blue grotto and Anacapri were fun and worth doing. The crowds were awful which made the day more difficult.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of the Colosseum & Roman Forum
Guided Tour of the Colosseum & Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable. We walked
St. Peter’s Basilica Tour with Dome Climb & Papal Crypts
St. Peter’s Basilica Tour with Dome Climb & Papal Crypts
Rome

The Vatican and the Vatican museums are so unique and beautiful that they should not be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Art Tour: Uffizi & Accademia
Florence Art Tour: Uffizi & Accademia
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable. We walked.
Tickets to Vatican Museums & Sistine Chapel
Tickets to Vatican Museums & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

Hilltop towns of Volterra and San Gimignano should now be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 10, 2023

Buongiorno Laurie,
Thank you so much for taking the time to write a review and for sharing your thoughts on the services received. I am so happy that overall you and your family had a great trip through beautiful Italy, and it was a great pleasure helping you craft this itinerary as well as assisting you during your travels. I am looking forward to helping you again on your next Italian adventure! 🙂 I wish you and your family all the best!
Arrivederci,
Fabio

Italy Trip - Just what we wanted from Venice to Pompeii
Italy | Jun 24 - Jul 2, 2023

Kristin
Kristin C.
Bridgewater, NJ | Reviewed on Jul 08, 2023
Our trip was wonderful! Nine jammed packed days seeing the highlights from Venice to Pompeii from 3 different locations. Sonia listened to our requests as first time Italy visitors and filled our days with great experiences. Everything was incredibly smooth with all of the transportation at and between locations, and knowledgable and engaging guides/tours. My husband and two children (daughter-23 and son-19) agree that it was a great vacation. We were busy and came home exhausted - but that's... Read more

Our trip was wonderful! Nine jammed packed days seeing the highlights from Venice to Pompeii from 3 different locations. Sonia listened to our requests as first time Italy visitors and filled our days with great experiences. Everything was incredibly smooth with all of the transportation at and between locations, and knowledgable and engaging guides/tours. My husband and two children (daughter-23 and son-19) agree that it was a great vacation. We were busy and came home exhausted - but that's what we wanted. Sonia listened and put together the perfect itinerary for us.

Hotel Reviews
Hotel Palazzo Leopoldo
Radda in Chianti

Castle in quaint town. Lots of nooks and crannies with rooms. Great breakfast and coffee, and restaurant for dinner. We loved everything about it, but the WIFI. As to be expected, with 2 foot castle walls, the wifi was iffy at best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carnival Palace
Venice

Great location., nice amenities and service. Good breakfast with great coffee and large selection of food. Quiet neighborhood on small canal, but close to tourist areas, food and shopping. Would definitely recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Chianti wine tour with cooking class and lunch
Private Chianti wine tour with cooking class and lunch
Italy

This was one of our favorite activities. It was a very special experience for all of us (myself, husband, daughter-23, and son-19. The organic vineyard and oil farm was beautiful. We enjoyed learning the history of the farm and about today's offerings. Making of local foods - tiaramasu, bruschetta, and pasta - with our instructor was fun experience. All followed by eating what we prepared with a variety of sauces for the pasta and tasting of wines, limoncello, and grappa. We left happy and satisfied!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Jul 10, 2023

Wow! Thank you Kristin! It was a pleasure planning your family trip. You've always been responsive and clear and this helped a lot.
I am glad you all came home with great memories.
We look forward to welcoming to Italy again soon.

The best way to see Italy!
Italy | Jun 25 - Jul 4, 2023

L
Linda C.
Canada | Reviewed on Jul 08, 2023
We had the most spectacular Italy trip, all due to the excellent and detailed planning by Irene Lappa, and then aided by the Travel 12 Team.
Everything was perfect, from the transportation to the hotels to the tours and activities.
We were so impressed with the quick responses to our questions, right from the planning of the trip to the final day, when some changes had to be made, with no problem at all.
The specific tours set up by Irene were very educational and fun - truly enjoyable. We...
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We had the most spectacular Italy trip, all due to the excellent and detailed planning by Irene Lappa, and then aided by the Travel 12 Team.
Everything was perfect, from the transportation to the hotels to the tours and activities.
We were so impressed with the quick responses to our questions, right from the planning of the trip to the final day, when some changes had to be made, with no problem at all.
The specific tours set up by Irene were very educational and fun - truly enjoyable. We now have wonderful memories of Rome, Florence, Siena, Venice and Milan. We have learned about Italy as the locals live and work, which is exactly what we wanted. We also now know how to make authentic Italian pizza and gelato!
We would absolutely recommend Kimkim, and particularly Irene Lappa, to anyone wanting to travel to Italy.

Hotel Reviews
Residenza delle Città
Milan

This is a self-catering hotel, meaning that it is an efficiency hotel. It has a fully equipped kitchen, a separate bedroom and a very spacious bathroom and living area.

Authenticity & Character
The spaciousness of the rooms was a very pleasant surprise. We didn’t use the kitchen at all, as we wanted to sample authentic Italian food in the local restaurants. There is an on site laundry, which came in very handy.
Location
This was exactly as we wanted - not in the main tourist areas with a regular type of hotel. We could walk to the train station and metro.
Staff
Very helpful front desk- explained how the entry system worked (if we came in after regular hours), helped us in figuring out the Metro system to get to the city centre - just very friendly and welcoming.
Cleanliness & Comfort
Beds were very comfortable. Everything was perfectly clean. We really liked the spaciousness.
Hotel Antigo Trovatore Venice
Venice

The location was terrific - easy walk to numerous restaurants and cafes, water taxis and water bus, and of course St.Mark’s Square.

Authenticity & Character
Being in a neighborhood setting made us feel like we were local! Our room had a balcony overlooking regular Venitian homes. The one drawback was the size of the room, as it was rather small and compact, but the wooden ceiling beams and decorative walls gave a lot of ambiance.
Location
Easy walking distance to many places.
Staff
Very helpful front desk - professional and friendly.
Cleanliness & Comfort
Only reason for 4 stars is the small size of the bedroom and bathroom.
Ottantotto Hotel Florence
Florence

One of our favourite! The history of the “hotel” was amazing- being a bakery and the a nobleman’s home -made us feel like we were living in the past with them. The breakfasts were delicious!

Authenticity & Character
As stated, the incredible history of the building was truly appealing. It was delightful having breakfast in the garden, or to just sit there.
Location
Easy walking to many places.
Staff
They were very helpful -explaining the entry system, getting us taxis and serving the breakfast.
Cleanliness & Comfort
Beds were very comfortable and the room was really clean.
Hotel Alexandra Rome
Rome

This hotel is in a perfect location for walking around the neighborhood, with many cafes and restaurants. The beds were very comfortable and the buffet breakfast was excellent. We would definitely stay here again.

Authenticity & Character
It was not a standard hotel room, had lots of character.
Location
Walking to many restaurants, ambience of neighborhood
Staff
Very helpful in suggesting places to eat and how to get around
Cleanliness & Comfort
Very comfortable beds, very clean
Activity Reviews
Milan Highlights With Duomo
Milan Highlights With Duomo
Milan

The Duomo and Castle were obviously spectacular, but the first hour of the walking tour was exactly the same area we had covered in the wine and food tour the evening before.

Quality of Experience
Not repeating the same walking tour part as the wine and food tour.
Guides, Drivers and Staff
Evening Aperitivo in Navigli
Evening Aperitivo in Navigli
Milan

A very interesting walking, wine tasting and aperitif tour. The area was where the locals “hang out”, so perfect for what we wanted to do.

Quality of Experience
Our tour guide knew all the local places to take us and have a history of everywhere we went. The food and drinks were delicious. Our group also got along famously! We were from 3 different continents.
Guides, Drivers and Staff
Our tour guide gave us a very welcoming - we were late because the directions were a bit confusing, as 2 areas were pretty much the same. We were in the wrong area! The group had to wait for us, but our guide was awesome about keeping us all relaxed & happy!
Transport
Useful Information
Italy

It was very useful to have the suggestions, as we followed all of them.

Half-Day Murano & Burano Islands
Half-Day Murano & Burano Islands
Venice

Travelling to the islands by water taxi was a real treat! And refreshing! Watching how glass is made in 2 different ways was very interesting. It is a true art, with very specialized artists.

Guides, Drivers and Staff
It was always interesting talking to our guides and drivers, to learn about their everyday lives.
Transport
Water taxis through the canals - best way to go! The gondolas were interesting to watch - the skill of the rowers - but they were rather packed in along the canals, so we were glad that we had our own private transport already arranged.
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

An awesome tour that touched on so many different aspects of life in Florence and the Tuscany area.

Quality of Experience
Siena was especially impressive, as we were there the day before their annual horse race. Parades start up at any place - we got behind one & had to follow it to be able to leave the town. The history of the 17 different groups in one small town - incredible! San Gimignano was an interesting place - a walled village with lots of history. The weather was very hot, and that’s the only reason we felt drained at the end and were happy to get back into our air conditioned van.
Food
The food served on the wine tour was delicious. We learned about how different wines are served with different courses and definitely did not need to have dinner on our return to Florence. Learning how this organic winery operates and how different wines are made was extremely interesting.
Guides, Drivers and Staff
Our group was split into 2 vans, with the tour guide being in the other van. So our driver answered all our questions - he was very proud of his country and gave us much background on everyday life. Plus he had a terrific voice - I asked him to sing & he played his recorded CD - such a talent in many areas!
Transport
Again, perfect.
Florence Highlights Walking Tour (Semi-private)
Florence Highlights Walking Tour (Semi-private)
Florence

Very informative and interesting walking tour. The highlight was definitely the Statue of David - something not to miss. Really enjoyed learning about the history of Florence.

Quality of Experience
Guides, Drivers and Staff
As with the other tours, the service, knowledge & friendliness of the people who we were assigned to were all excellent.
Pizza and Gelato Making Class in Florence
Pizza and Gelato Making Class in Florence
Florence

Definitely something not to miss! Learning how to make authentic pizza and gelato was super fun. Eating our finished products was a great way to end this tour, especially as everything turned out well.

Food
Well, after learning to make our pizza step by step, it turned out perfectly & we were happy to eat our creations.
Guides, Drivers and Staff
The head of the cooking class taught us so much, not only how to make the pizza and gelato, step by step, but all the history that went along with it. She was very passionate about teaching us, and her humorous comments just added to the fun. We are now experts at pizza making & knowing the difference in how to choose authentic gelato!
Transport
Very professional! Very friendly & again, very comfortable car.
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

This tour explained about the eating and wine pairing traditions of Italy. Absolutely delicious, informative and fun, throughout all the stops.

Quality of Experience
The tour guide was very knowledgeable, and made us truly enjoy the 4 hours. The owners of the different restaurants greeted us vey warmly and were delighted that we asked questions and enjoyed everything.
Food
Every stop had a different appetizer along with the Prosecco or specific wine. All delicious!
Guides, Drivers and Staff
Very friendly, knowledgeable and made everything fun!
Transport
Our driver was very friendly, answered all our questions. The car was very luxurious!
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Highly recommend this tour - we didn’t have to line up for hours to get in, and we went to the underground part where the gladiators and anime were kept. The history behind the Colosseum was absolutely fascinating and the tour guide’s explanation was exceptional. Our second tour guide was amazing as well, explaining so much of Roman history during the walking tour around the Forum.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

Valeria was amazing. She was flexible with ou...
Italy | Jun 19 - Jun 29, 2023

J
Julia D.
Wilkinsburg, PA | Reviewed on Jul 07, 2023

Valeria was amazing. She was flexible with our needs and every single driver and guide was on time and our plans went perfectly. I highly recommend our Vatican kids tour guide and the boat ride to Capri.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 09, 2023

thanks, Julia,
was really a pleasure organizing this trip for you and your family.
Hope, you, Katie, and Jeannine have wonderful memories all together.
ciao valeria

Perfectly tailored 5-day hike in the Dolomites
Italy | Jun 26 - Jun 30, 2023

Andrew
Andrew L.
Canada | Reviewed on Jul 07, 2023

Thomas was very helpful, quick to respond, and put together a custom itinerary that perfectly matched the criteria we gave him. The hike was amazing and the rifugios were clean, comfortable and well situated. Overall, the experience exceeded our expectations!

Local specialist: Thomas Bringuy

Smooth travels through Italy!
Italy | Jun 16 - Jun 30, 2023

Michelle
Michelle E.
Chandler, AZ | Reviewed on Jul 07, 2023
Beautiful memories!
Our first trip to Italy went very smoothly due to the planning and organizing from our specialist Eirini!
Highlights of the trip included our Pizza Class at a family farm in the hills of Sorrento, Limoncello class/lunch at Bona del Capo in the Amalfi Coast and our Tuscan castle wine tour/ lunch in Montalcino!
We definitely enjoyed these fun small group activities, met some great people! The private sunset cruise was not overly romantic with the Captain and Skipper...
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Beautiful memories!
Our first trip to Italy went very smoothly due to the planning and organizing from our specialist Eirini!
Highlights of the trip included our Pizza Class at a family farm in the hills of Sorrento, Limoncello class/lunch at Bona del Capo in the Amalfi Coast and our Tuscan castle wine tour/ lunch in Montalcino!
We definitely enjoyed these fun small group activities, met some great people! The private sunset cruise was not overly romantic with the Captain and Skipper directly behind us. Would have been bettter with a small group and different type of boat.
Our favourite walking tour was with Babi in Florence! It was so convenient having skip the line tickets into the Gallerie Academy to view Michaelangelo ‘s ‘David’!
The Kim Kim service was a little more than we wanted to spend as we had already booked our own hotels but overall we really enjoyed all our activities! Lastly the private transfers we had from hotels, train stations and airports was excellent with no stress. Especially our drive from Sorrento to Concha dei Marini!

Activity Reviews
Private Walking Tour of Florence | City Highlights with David & Duomo
Private Walking Tour of Florence | City Highlights with David & Duomo
Italy

We really enjoyed our tour with Babi! She really took the time to explain things in an interesting way! The details on the sculptures and buildings she gave made us appreciate them even more! Having skip the line tickets was wonderful!

Quality of Experience
The combination of walking through the city along with specific sights like the Gallery Academy ( David) and the Duomo made it a complete package. Skip the line tickets bought ahead saved a lot of time.
Guides, Drivers and Staff
Babi had a great personality! Very knowledgeable and personable!
Transport
She knew how to avoid crowds
Secrets Walks of Sorrento: Street food by Locals
Secrets Walks of Sorrento: Street food by Locals
Italy

Enjoyed our walk through Sorrento. Our guide very knowledgeable. Had a nice coffee and cake at a little restaurant.

Quality of Experience
Our guide was flexible to walk to other areas Nice to stop for coffee!
Guides, Drivers and Staff
She was informative and clear
Rome Walking Tour: Historic Center Highlights
Rome Walking Tour: Historic Center Highlights
Rome

Went to some interesting churches and piazzas on our tour. Our guide very knowledgeable

Wine Tasting & Cooking class in Montalcino
Wine Tasting & Cooking class in Montalcino
Italy

Very interesting and informative tour of the winery! Enjoyed a delicious lunch afterwards!

Quality of Experience
Learning the history of the Winery along with type of grapes grown in the region.
Food
The Antipasti board was delicious!
Guides, Drivers and Staff
Very knowledgeable
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Italy

Our host, Giusy, was so much fun and charismatic! Enjoyed picking lemons and taking pictures before heading into the restaurant for our limoncello class. An interactive and fun experience making the limoncello, followed by drinking limoncello spritz. Having a beautiful long lunch with a stunning view finished off a fantastic day!

Quality of Experience
The host, the property, the class and the food
Food
The pasta and fish
Guides, Drivers and Staff
Easy and organized
Transport
Close to our hotel
Private sunset cruise along the Sorrento coast
Private sunset cruise along the Sorrento coast
Italy

We didn’t enjoy this experience as much as if we would have been in a group. The front of the boast had no seats, just a platform do not very comfortable. Also the Captain and Skipper were directly behind us so not very romantic. It was nice sailing along the coastline, relaxing.

Quality of Experience
More comfortable boat, better snacks
Guides, Drivers and Staff
Friendly
Transport
They were late picking us up and we had to call our Italy liaison to connect
Pizza School at Agriturismo
Pizza School at Agriturismo
Italy

Wonderful experience! Enjoyed being up in the hills on a farm! The family was so hospitable and informative. Not only did we really learn how to make pizza, we also enjoyed homemade wine , cheese and panna cotta! Great evening!

Quality of Experience
The organization, the food and the hosts!
Food
Everything
Guides, Drivers and Staff
They were professional but very friendly and fun
Transport
Got there safely
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jul 10, 2023

Hello Michelle! Thank you so much for taking the time to write such a detailed review, I am very happy to know that you enjoyed Italy so much and that you are going back home with some great memories!
It gives great joy to our whole team as well as for the wonderful guides who share their love and passion about their country, to know that we met your expectations.

It was also a pleasure for me organizing this trip with you and Denis!

If you ever wish to come back to Italy, we will be thrilled to help you again. Till then, arrivererci!

Amazing Sicily Trip
Italy | Jun 23 - Jul 1, 2023

Ray & Sarina
Ray & Sarina N.
Basking Ridge, NJ | Reviewed on Jul 07, 2023
We highly recommend using kimkim to plan your trip to Sicily. Moreno was able to answer all our questions during the booking process and throughout our trip. It was great to have a local person help us since they know the area the best. We enjoyed a wonderful cooking class, a great boat ride, a fun day exploring scenes from the Godfather, an adventurous day at Mt. Etna, and a delicious chocolate tasting class. All of our tour guides were wonderful, and we were thankful to have tours with less... Read more

We highly recommend using kimkim to plan your trip to Sicily. Moreno was able to answer all our questions during the booking process and throughout our trip. It was great to have a local person help us since they know the area the best. We enjoyed a wonderful cooking class, a great boat ride, a fun day exploring scenes from the Godfather, an adventurous day at Mt. Etna, and a delicious chocolate tasting class. All of our tour guides were wonderful, and we were thankful to have tours with less than 12 people and sometimes even private tours! All the hotels booked through kimkim were beautiful and in great walking distance to all the attractions and restaurants we planned.

Hotel Reviews
Palace Catania | UNA Esperienze
Catania
Cleanliness & Comfort
Algilà Ortigia Charme Hotel
Siracusa
Staff
Cleanliness & Comfort
Hotel Villa Paradiso Taormina
Taormina

This hotel is in a wonderful location! The staff was friendly and the views were great.

Location
Activity Reviews
Etna Jeep Tour
Etna Jeep Tour
Taormina

More hiking than we anticipated, but beautiful views and cooler temperatures!

Quality of Experience
Guides, Drivers and Staff
Excursion to Modica, chocolate workshop and Sicilian passito wine tasting in a local family winery
Excursion to Modica, chocolate workshop and Sicilian passito wine tasting in a local family winery
Italy

Informative, fun, and delicious!

Quality of Experience
Guides, Drivers and Staff
Godfather Movie Set Tour
Godfather Movie Set Tour
Taormina

Wonderful experience going to the Bar Vitelli, the church where Michael and Apollonia got married, and the Castle where many scenes were filmed. Savoca is a lovely town to walk around as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip along the Taormina Coast
Boat Trip along the Taormina Coast
Taormina

Our trip was nice and relaxing.

Cooking Class in Taormina
Cooking Class in Taormina
Taormina

We had a wonderful cooking class with Massimo. It was a fun experience and it was nice working with the others in our group. The food was delicious! We love that we were sent the recipes after our class.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Jul 07, 2023

Ciao Ray and Sarina

it was a truly pleasure for me, to working with you and planning such an interesting and cultural trip

Thanks again for you trust
M

Itlay and Greece coastline
Italy | Jun 16 - Jul 1, 2023

S
Stephen W.
Canada | Reviewed on Jul 05, 2023
Just finished our 2nd trip with kimkim.
Irene was our planner and she exceeded in all aspects. Revised the intierary perfectly to accommodate our needs was always accommodating. All hotels choosen for us were in comfortable and in amazing locations, walking distance to anything we wanted too see or do.
Activities throughout the trip provided knowledge, amazing sites and all food tours had excellent selections.
Overall a great vaction with amazing tour sites, delicous food/drinks, ...
Read more

Just finished our 2nd trip with kimkim.
Irene was our planner and she exceeded in all aspects. Revised the intierary perfectly to accommodate our needs was always accommodating. All hotels choosen for us were in comfortable and in amazing locations, walking distance to anything we wanted too see or do.
Activities throughout the trip provided knowledge, amazing sites and all food tours had excellent selections.
Overall a great vaction with amazing tour sites, delicous food/drinks, picture perfect beachs. Memories for a lifetime. Thanks again kimkim and to Irene!

Hotel Reviews
Residenza Il Hotel Campanile Sorrento
Sorrento

In a amazing location, right across the street from the best Gelato to finished every night

Authenticity & Character
Location
Staff
Very nice lady
Cleanliness & Comfort
Heliotopos Hotel
Santorini

Amazing balcony view, could of stayed on it all day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

Great location with awesome rooftop bar and infinite pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

Very cool day, nice swimming spots on a nice boat with delicious food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Highlights with Wine
Santorini Highlights with Wine
Italy

The tour guide made this enjoyable. Would of been nicer to maybe visit more vineyards. Sight seeing spots are nice though.

Quality of Experience
Guides, Drivers and Staff
Transport
Olive Farm Visit & Lunch in Archanes
Olive Farm Visit & Lunch in Archanes
Heraklion

Nice to learn a little bit about the process and how to read olive oil labels. Owenr is very passionate

Quality of Experience
Guides, Drivers and Staff
Transport
Balos & Falassarna Beach Tour with Lunch
Balos & Falassarna Beach Tour with Lunch
Chania

View point of balos is very cool, this day was one of our favorites. Falassarma beach was super chill with the right amount of wave action to have some fun in the water. Very nice day that ended with delicious food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Driving Tour in Chania Mountains
Driving Tour in Chania Mountains
Chania

Was nice to see the moutinan side of chania, the highlight of the trip is the local resturant they brought us to that was run by a family with no electricity and only used firebeds to cook. The owner was amazing and made sure we're having a good time. He served us a overwhelming amounts of diffent meats. Best goat I ever had.

Quality of Experience
Food
Very good meats
Guides, Drivers and Staff
Driver very friendly and resturants owner was awesome,
Transport
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Food selections and wines were great

Quality of Experience
Food
Guides, Drivers and Staff
Very friendly
Pizza Cooking Class in Napoli
Pizza Cooking Class in Napoli
Naples

Was cool but maybe I had my hopes up a little for a pizza class in Naples. don't really due much to making the pizza besides the dough that you don't use "dough has to rise"

Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

Provide plenty of drinks, picture perfect swimming spots. Even served us raw sea orcants.

Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Sunset Sea Kayak Tour
Sorrento Sunset Sea Kayak Tour
Sorrento

Was a cool experience, that ended with a amazing sunset. Definitely happy I was familiar with a kayak. The ocean is a little rough and I could see how some would of been anxious paddling through the rockinlet to the swim area.

Local specialist: Irene Lappa

Christina in Rome and Cristina in Verona were...
Italy | Jun 24 - Jul 4, 2023

T
Tanya A.
Santa Barbara, CA | Reviewed on Jul 05, 2023
Christina in Rome and Cristina in Verona were both GREAT! We also loved Daniel in Venice / Murano. I really appreciated how transportation was included and well planned for us. Made the trip seamless . Andrea was very patient with us when we called with questions. Read more

Christina in Rome and Cristina in Verona were both GREAT! We also loved Daniel in Venice / Murano. I really appreciated how transportation was included and well planned for us. Made the trip seamless . Andrea was very patient with us when we called with questions.

Hotel Reviews
Ca' Pozzo Inn
Venice
Authenticity & Character
Staff
Cleanliness & Comfort
Oasi Boutique Hotel Cinque Terre by Best Western
Levanto

Air conditioning marginal

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Roma
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Indigo Rome - St. George
Rome

So close to everything. Great roof top bar/ restaurant.

Authenticity & Character
In an older part of Rome
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour Doge's Palace and St Mark (small group)
Guided tour Doge's Palace and St Mark (small group)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Murano & Burano islands visit (private service)
Exclusive Murano & Burano islands visit (private service)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Verona guided walk - private guide
Verona guided walk - private guide
Italy
Quality of Experience
No
Guides, Drivers and Staff
Transport
Pisa guided walk
Pisa guided walk
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Bike ride in Tuscany Countryside from Florence (small group)
Bike ride in Tuscany Countryside from Florence (small group)
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pizza Making Class
Pizza Making Class
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome
Quality of Experience
Private Colosseum Underground Tour with Roman Forum and Palatine Hill
Private Colosseum Underground Tour with Roman Forum and Palatine Hill
Rome

The tour guide for underground tour was very hard to understand

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Golf Cart tour
Rome Private Golf Cart tour
Rome

ChristinA the guide was great. Pantheon was my favorite but she hit any spot we wanted

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jul 13, 2023

Hi Tanya,
thank you for your review. This is very useful for us .

Good trip, could have had clearer communication
Italy | Jun 19 - Jul 3, 2023

R
Riley K.
Santa Ana, CA | Reviewed on Jul 05, 2023

Overall, Italy was great. Communication between us, KimKim, and the tour guides/companies was somewhat difficult and unclear at times. We had a couple of instances in which the specific company that was used to book the tour was unclear and we ended up with the wrong tour for a time because of confusion.

We were able to get a partial refund for an event due to weather issues and not being able to go on a private vineyard tour, but the refund was initially refused and I had to argue to get the refund.

Local specialist: Eleni Fotiou

Great Italy trip but room for improvement in planning and while on trip
Italy | Jun 22 - Jul 3, 2023

Sangini
Sangini S.
Hybla Valley, VA | Reviewed on Jul 05, 2023
This was our second time planning and booking a trip through kimkim. We had a large group of 11 people and overall we had a lovely trip. The planning was a little more onerous for this trip, partly I suspect due to the size of the group and a busy time of year but I think also there were points where communication from Chris could have been better and possibly the information/communications he was receiving from local partners. In particular, it was hard to understand the details of the Lake... Read more

This was our second time planning and booking a trip through kimkim. We had a large group of 11 people and overall we had a lovely trip. The planning was a little more onerous for this trip, partly I suspect due to the size of the group and a busy time of year but I think also there were points where communication from Chris could have been better and possibly the information/communications he was receiving from local partners. In particular, it was hard to understand the details of the Lake Como planning and there were points where information had already been discussed or sent but was overlooked. While on the trip, the Lake Como and Venice portions of the trip were great. Donatella was a good guide in Lake Como (although we felt like we were being rushed through in Bellagio and Villa Carlotta only to end up with extra time on the back end of each location). Luccia and Caterina in Venice were wonderful and so great with the kids and our transfers in Venice were also wonderful. We enjoyed Hotel Centrale in Cernobbio and the town of Cernobbio was lovely. The hotel in Venice was mediocre - the A/C did not work in 2 of the 3 rooms we had, there was likely mold issues , and we kept finding dead bugs/mosquitoes on our beds, and the water in shower would unpredictably become scalding hot requiring one to step out of the water every few seconds and creating a dangerous situation with young kids. The location of the hotel in Venice was great.

We had a lot of frustrations and poor experiences in Florence with poor communication, issues with transfers to and from the train station, issues with transfer to one of the activities (a cooking class), and the cooking class itself was not what was described. Our day trip to Sienna, San Gigamano, and Pisa with guide Silvia was great and Silvia and the driver Vladimir were both wonderful.

While on the trip, Chris really came through in problem-solving and communicating to help smooth over the problematic parts of the vacation. The central number we had additionally been provided for more immediate service was terrible and incredibly frustrating to deal with.

Hotel Reviews
Palazzo Alfani al David
Florence

Lovely apartment style accommodation directly across from Accademia, 5 minutes from Duomo and near great restaurants. Host Francesca also lovely and easy to communicate with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ca Dei Conti Venice
Venice

Hotel is perfectly located with a 5 minute walk to San Marco Square, the main walking strip along water, and a 10 minute walk to the Rialto Bridge. However the cleanliness/comfort of the hotel as well as the breakfast were mediocre. 2 of the 3 rooms we had did not have working A/C -- one of the rooms we had changed and then did get working A/C. In at least one room, we kept finding dead mosquitoes on the bed and there was mold in the bathroom. In all rooms, the water would suddenly become scalding hot requiring one to step out of the water in the shower every few seconds and being very dangerous with kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
functioning a/c, water temperature fluctuations to dangerously hot, mold/mosquito/bug issues
Hotel Centrale Cernobbio
Cernobbio

Clean, spacious hotel with nice staff, great location near bus station and short walk to ferry terminal and near restaurants in a charming town. Breakfast was also good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore St. Mark's Basilica and The Doge's Palace, Gondola ride
Explore St. Mark's Basilica and The Doge's Palace, Gondola ride
Venice
Quality of Experience
Guides, Drivers and Staff
Private Tuscany Grand Tour - Best of Siena, San Gimignano, Chianti and Pisa
Private Tuscany Grand Tour - Best of Siena, San Gimignano, Chianti and Pisa
Florence

It would have been helpful to know the length of each walking tour and options for alternate routes to accommodate oldest/youngest members of family both in the planning portion and on day of tour. Siena was beautiful but the tour was a bit long for members of our group. Silvia was amazing in accommodating people and being considerate of the grandparents and young 5 year old.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Lake Como Tour
Full day Lake Como Tour
Italy

Donatella was a lovely guide, engaging kids and adults while on the ferry. Once in Bellagio and again at Lake Carlotta, the communication of plan and distribution of time were less clear and we felt rushed through both locations only to then end up with a lot of extra time in both locations that we would have preferred to use to explore a little more. The amount and difficulty of walking in all locations was also not clearly provided in planning the trip which would have been important given we had a 5 year old and two adults in their mid-70s.

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza & Gelato Making - Cooking Class
Pizza & Gelato Making - Cooking Class
Florence

While we had a lovely time with the couple who provided the class in a beautiful location -- there was no gelato making which was a huge disappointment as we had been telling the kids all day we would make gelato. In addition, the class was nothing like described on the itinerary - no culture/history was discussed and no traditional oven was used.

Quality of Experience
Food
Guides, Drivers and Staff
terrible experience with drivers and poor communication about who would be picking us up and where leading to confusion. I was not given phone numbers and drivers were not given my number. Also, the walk to host house was uphill and not well communicated when I had two adults in their mid-70s in our group.
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 22, 2023
Dear Sangini, Thank you for providing a clear and detailed overview of your trip and your overall evaluations and impressions. I understand that some elements could have been better, and we will use your feedback in a constructive way, helping us improve our services in some cases and our choice of partners in others. I am not one to shift blame or avoid responsibility, while at the same time, I always look to share the praise and rewards of a wonderful review and experience from a traveler,... Read more

Dear Sangini,

Thank you for providing a clear and detailed overview of your trip and your overall evaluations and impressions. I understand that some elements could have been better, and we will use your feedback in a constructive way, helping us improve our services in some cases and our choice of partners in others. I am not one to shift blame or avoid responsibility, while at the same time, I always look to share the praise and rewards of a wonderful review and experience from a traveler, towards all contributors.

That being said, I wish to personally extend my apologies for all mishaps on your trip which we have already discussed, and I will definitely share your kind words to Donatella, Silvia, and the couple offering the Cooking Class in Florence.

At the same time, I want to also thank you for your kind words regarding my responsiveness and for being there for you during your trip, trying to assess every situation, troubleshoot and help in the best way possible, given the circumstances and the peak season.

I wish you and your family all the best for the rest of your summer, and happy & safe future travels.

Kind regards,
Chris

Amazing Italy…
Italy | Jun 28 - Jul 4, 2023

Amit
Amit S.
Raleigh, NC | Reviewed on Jul 05, 2023

Just came back from our trip to Italy. ‘Sonia’ was the organizer for our trip. She did a fantastic job preparing the itinerary and arranging guides and transport. ‘Daniela’ was our point of contact. She was super, went above and beyond to make sure that we had a smooth and pleasurable experience. Guides were local and had plethora of knowledge about focal points to take pics and shop around. This was our 2nd trip with ‘Kimkim’ and we continue to be impressed. A big ‘thank you’ to Sonia/Daniela and their team. We are already thinking about our next adventure with them.🙏🏼

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Jul 05, 2023

Grazie mille Amit! It was a pleasure planning your trip.
Looking forward to welcoming back to Italy again!

Bailey Italy trip 2023
Italy | Jun 19 - Jun 29, 2023

Katie
Katie B.
Glastonbury, CT | Reviewed on Jul 04, 2023
We traveled to Italy in June with my husband and two boys ages 5 and 7. We planned and coordinated our trip along side my sister and her family as well as a friend and her family. Valeria coordinated the whole trip for all 3 families providing transportation, family friendly tours, and memorable experiences. Our transportation and drivers were always timely and the cars were spacious and comfortable. The tours and guides were excellent and held the attention of the children. She made... Read more

We traveled to Italy in June with my husband and two boys ages 5 and 7. We planned and coordinated our trip along side my sister and her family as well as a friend and her family. Valeria coordinated the whole trip for all 3 families providing transportation, family friendly tours, and memorable experiences. Our transportation and drivers were always timely and the cars were spacious and comfortable. The tours and guides were excellent and held the attention of the children. She made everything easy and it required no additional planning or coordination on our part which made for a stress free and wonderful vacation. We would absolutely use Valeria and Kim Kim for future trips and look forward to visiting this beautiful country again!

Activity Reviews
The Vatican Museums –treasure hunt family tour ( private)
The Vatican Museums –treasure hunt family tour ( private)
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private golf cart tour
Private golf cart tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Pizza-making class
Private Pizza-making class
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Street Food Tour in Naples
Street Food Tour in Naples
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Naples City tour
Naples City tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 04, 2023

Hi Kathie,
thanks for your kind message.
On behalf of my team, I really thank you.
Was a pleasure working with you!
ciao valeria

Emi and Francesco were invaluable in planning...
Italy | Jun 22 - Jun 23, 2023

April
April H.
Wilmington, DE | Reviewed on Jul 03, 2023
Emi and Francesco were invaluable in planning my trip to Italy. As a single mom traveling with two teenage boys I was overwhelmed by the planning and needed help. It was easy to communicate with Emi and Francesco through the KimKim platform throughout the entire process. They were attentive to my requests and always replied in a timely manner. I was satisfied with the hotels and transportation chosen for us. I had requested to splurge a little at our last destination (Sorrento) and the hotel... Read more

Emi and Francesco were invaluable in planning my trip to Italy. As a single mom traveling with two teenage boys I was overwhelmed by the planning and needed help. It was easy to communicate with Emi and Francesco through the KimKim platform throughout the entire process. They were attentive to my requests and always replied in a timely manner. I was satisfied with the hotels and transportation chosen for us. I had requested to splurge a little at our last destination (Sorrento) and the hotel did not disappoint! The high speed train transport in business class was comfortable and easy to navigate. The tours they chose in each city were lead by friendly and informative tour guides. The only change I would make is to the private gondola ride in Venice. It was a lovely ride but departed from one of the main tourist areas and was very crowded. There were other gondola rides we saw that were off the beaten path which I would have preferred. I was able to use WhatsApp to contact the team a couple of times during the trip with questions which was very helpful. Our tours of the Colosseum, Palantine Hill, and Roman Forum and of Pompeii were AMAZING and will be remembered for a lifetime. I would advise to arrive at the tour meeting locations early. I used Google maps to find my way and it got me close to some of the locations but I had to spend some extra time finding the right place. Also, bring your own wired earbuds because the ones provided for the tours hurt our ears. We attended a pizza and gelato making class in Florence which resulted in the best gelato we had the whole trip (and we had a lot). This was the favorite activity of my teenage boys. This is the first trip I've taken that I did not plan entirely myself and I am looking forward to using KimKim again for my next adventure. I would recommend Emi and Francesco to anyone traveling to Italy.

Activity Reviews
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento

We were able to hike to Bagni Regina Giovanna from our hotel. Enjoyed a day of sunbathing and swimming in the Bay of Naples. The kids enjoyed jumping off the rocks.

Pompeii  Excavations half-day Tour
Pompeii Excavations half-day Tour
Italy

Guides were very friendly and knowledgeable. I liked how our guide was slow and relaxed and even spent some extra time there. We were able to see a lot without rushing. He made sure we stopped in the shade a lot too. Again, the earbuds were uncomfortable and hard to keep in my ear. It was interesting to see all the archaeologists working on the site while we were there.

Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Wonderful tour with amazing sights to see. Earbuds hurt our ears, would like to have better quality listening devices.

Quality of Experience
Guides, Drivers and Staff
Pizza and gelato making class
Pizza and gelato making class
Florence

This experience was perfect. Everyone loved the pizza and gelato. We were so hungry after preparing everything. I even tried anchovies on my pizza. Drinks including wine and soft drinks were provided too and we socialized with another American family which all made for a lovely evening.

Quality of Experience
Best of Venice guided walking tour with gondola ride
Best of Venice guided walking tour with gondola ride
Italy

I loved seeing the city and learning about the architecture. I did not like the earbuds provided for the tour. They hurt our ears which made my kids take them out and ask me questions instead of listening to the guide. We came across a funeral for a gondolier that had died and got t see the special gondola that was being used.

Local specialist: Emi Carletti

Sicily delights!
Italy | Jun 13 - Jun 28, 2023

Laura
Laura W.
Los Gatos, CA | Reviewed on Jun 30, 2023
Our trip from start to finish was positively amazing! Maria Grazia and team did a superb job of balancing our interests in hiking, with cultural interests in cooking/sight-seeing and traveling the countryside. The few guides we had were very knowledgeable, friendly and engaging--always on time and ready to listen to what we were most interested in learning. Our drivers couldn't have been more friendly (and always so prompt!). Our accommodations were spot on, within the historic centers of the... Read more

Our trip from start to finish was positively amazing! Maria Grazia and team did a superb job of balancing our interests in hiking, with cultural interests in cooking/sight-seeing and traveling the countryside. The few guides we had were very knowledgeable, friendly and engaging--always on time and ready to listen to what we were most interested in learning. Our drivers couldn't have been more friendly (and always so prompt!). Our accommodations were spot on, within the historic centers of the locations we stayed, and easy walking distance to just about everything. We had one guide in particular (Lorenzo) at the Valley of the Temples) who was SUPER fantastic and a perfect guide for one of the most important historical sites in Sicily (in Agrigento). His flair for language, history and animated story-telling made our tour so incredibly special.

Hotel Reviews
Palazzo Rosaria Boutique Hotel
VALLETTA

wonderfully located in the central historic district; friendly staff and fabulous accommodations.

Authenticity & Character
Not a particularly "authentic" hotel as it is fairly modern, but nonetheless a wonderful location.
Location
Staff
Very helpful/friendly staff that even got up early to make us breakfast for a 5 am departure!
Cleanliness & Comfort
Hotel Villa Ducale
Taormina

Spectacular views from atop the hillside, my only criticism is of the pool. If you are looking to "lounge" by the pool after a hot day of walking/sight seeing or boating, etc., there are no places to sit, only a pool by which to take a dip. Food here is fantastic, and because of its' location, the staff provide a free shuttle service to the main part of town, so its location (while way atop the hill) doesn't pose any difficulties for those that may be challenged walking up and down the 700+ stairs to get to town!

Authenticity & Character
Loved that this is a villa converted to a hotel, lends an amazing amount of charm/character to the experience.
Location
Staff
Cleanliness & Comfort
Palace Catania | UNA Esperienze
Catania

This hotel is wonderfully central, easy access to everything, as well as lovely amenities. Breakfast is wonderful, staff is helpful/friendly!

Authenticity & Character
Location.
Location
Easy to access all relevant historical and cultural sites, easy to get to restaurants, etc.
Staff
Cleanliness & Comfort
Algilà Ortigia Charme Hotel
Syracuse

Fabulous location on the sea! Fabulous breakfasts, great staff and wonderful recommendations by staff for dinner/lunch and activities!

Authenticity & Character
Location
Location is central within Ortigia and easy walking distance to all important sites!
Staff
Staff were amazing, wonderfully warm and super helpful.
Cleanliness & Comfort
B&B Sant'Alfonso
Agrigento

Wonderful location in the heart of Agrigento, but very glad we did not have a car as there is no easy access to this hotel. The staff were amazing, and arranged for us to have all our laundry taken to a local launderer (and returned beautifully, cleaned, folded and pressed...almost too lovely to disturb!). The proprietor goes to the pasticerria each morning to pick up fresh pastries which are a positive delight!

Authenticity & Character
Location
Easy access to everything in Agrigento, except the Valley of the Temples (which required an easy taxi ride).
Staff
Cleanliness & Comfort
B&B Khalisah
Palermo

Location seemed a little sketchy when we arrived late at night, but the historic ambiance is amazing; the owners are very friendly, accommodations and View were spectacular, but most of all the morning breakfast of homemade pastries and cakes is positively to die for!

Authenticity & Character
Location
The area seems a little sketchy (poor area of the historic district), but this can be overcome by the hospitality of the staff.
Staff
Activity Reviews
Fresh Pasta Making Class in Taormina
Fresh Pasta Making Class in Taormina
Taormina

This was a very special class, as we were the only "participants", so enjoyed a hands-on pasta making class with three different types of pastas and sauces, enjoying the meal with the chef after making the dishes.

Quality of Experience
Guides, Drivers and Staff
Not applicable for this activity.
Transport
Not applicable, as we walked.
Etna Trekking & Tasting with Masterclass Wines Doc Etna
Etna Trekking & Tasting with Masterclass Wines Doc Etna
Italy

The trekking was just a little disappointing in length, though our guide was quite good/knowledgeable! We had hoped for more trekking/less driving. The lunch is definitely the highlight of the trip, as Barbara made a spectacular meal for us, sharing the bounty of her garden, freshly made pasta and pairing local wines with each course. This was such a memorable part of our trip and something we will remember forever. She shared her recipes with me, and as an avid cook, I cannot wait to try them!

Quality of Experience
The lunch was the highlight!
Guides, Drivers and Staff
Transport
Valley of the Temples Tour
Valley of the Temples Tour
Palermo

This was one of the highlights of our trip to Sicily! This is a fantastic, soul-touching site that is vast and worth exploring every inch. Our guide, Lorenzo was highly animated, telling story after story and making the history of the site come alive. TIP: Visit the site early in the morning before either the heat or the hordes of crowds, definitely worth an early rise to see this amazing historical landmark.

Quality of Experience
Guides, Drivers and Staff
Transport
Palermo Private Walking Tour
Palermo Private Walking Tour
Palermo

Very informative, friendly guide (substitute for the guide we were supposed to have had). Gauged our interest in various historical/cultural aspects of Palermo and adjusted accordingly. Loved the "stories" she wove in about the love affairs/politics/etc behind the historical points of interest.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jul 04, 2023

Dear Laura,
We're truly grateful for your kind words and glowing review! It's incredibly rewarding to know that we were able to meet your expectations.
Our team is dedicated to providing an exceptional service, and we're thrilled to know that you had a fantastic experience. If you decide to visit Italy again and need some help, don't hesitate to reach out to us :)

Best regards,
Maria Grazia

We had the most wonderful time in Italy!
Italy | May 26 - Jun 7, 2023

Alissa
Alissa P.
Newport News, VA | Reviewed on Jun 30, 2023
We had the most wonderful time in Italy! We owe a huge thank you to our trip planner, problem fixer and behind the scenes guide Fabio. He took all the stressful pieces of our trip, such a booking trains, scheduling private transfers, finding wonderful tours, etc and planned it all out for us meticulously. While in Italy, he kept in contact with us checking in, asking for feedback, and was always available anytime of the day to troubleshoot. Fabio also found wonderful food and dinner... Read more

We had the most wonderful time in Italy! We owe a huge thank you to our trip planner, problem fixer and behind the scenes guide Fabio. He took all the stressful pieces of our trip, such a booking trains, scheduling private transfers, finding wonderful tours, etc and planned it all out for us meticulously. While in Italy, he kept in contact with us checking in, asking for feedback, and was always available anytime of the day to troubleshoot. Fabio also found wonderful food and dinner reservations for us, both before the trip and during. If we were unable to communicate with a restaurant or running behind due to events like the Tour de Italy bike race, he communicated with tour guides and helped cancel or change restaurant reservations. While in Rome, I suffered from sun poisoning, he was quick to find a physician that would come to me for assistance and when there was a language barrier with the agency, he immediately called and helped translate. During the trip, he took feedback from us and when he got to know our group more, he made suggestions to our future drivers and tour hosts to accommodate our preferences, such a wine tastings and food suggestions. Lastly, my husband and I had asked Fabio last minute before leaving for Italy, if he might coordinate a photographer for some belated wedding pictures, as we did not have a our wedding due to Covid-19. Fabio was able to find an amazing photographer for us last minute and made the whole day very special for us in and around Lake Como. We had a trip of a lifetime in Italy, our travels were seamless in and between the different cities and this was all due to and thanks to Fabio. I would hands down use him again if we were to go back and would also highly recommend him to anyone else going to Italy anytime soon!

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 05, 2023

Hi Alissa,
Thank you so much for taking the time to write a review about your recent trip to Italy. I am so happy that overall it went great and it was a real pleasure to meet you all! I am looking forward to assisting you again in the future and wish you all the best! 🙂
A presto,
Fabio

Italian Honeymoon
Italy | Jun 8 - Jun 25, 2023

Eden
Eden H.
Centennial, CO | Reviewed on Jun 29, 2023
The trip was amazing! Our main contact, Barbara, in Venice was wonderful and so helpful. She checked in with us every few days and was a pleasure to meet. Read more

The trip was amazing! Our main contact, Barbara, in Venice was wonderful and so helpful. She checked in with us every few days and was a pleasure to meet.

Hotel Reviews
Relais Dei Papi
Rome

One step up from a hostel

Authenticity & Character
Felt like an office building
Location
Rome is a big city and this is a 20-30 min walk to most attractions
Staff
Nice but not English speaking and kitchen staff were reluctantly helpful in the morning
Cleanliness & Comfort
Beds felt like box springs, not mattresses
Hotel Residence
Amalfi

Nicest hotel of our vacation. Located right off the main square and easy to walk around Amalfi. Across the street from the beach and a beautiful town.

Authenticity & Character
Beautiful spiral staircase and terrace for breakfast
Location
Right off of the main square in Amalfi
Staff
Welcoming and helpful
Cleanliness & Comfort
Hotel Corallo
Sorrento

Ver nice hotel with beautiful views. Food was very average. It is not easy to get from the hotel to the town of Sorrento - either a 30-min walk or a scheduled shuttle from the hotel. We would have preferred to be more centrally located in Sorrento since we were only there for two nights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Cavour
Florence

Centrally located and well staffed. Breakfast was wonderful. Rooms were small and clean.

Authenticity & Character
Modern hotel
Location
Staff
Cleanliness & Comfort
HOTEL CA' AMADI
venice

The room was nice and big, right on a canal. It was fun to hang out at the window and watch the gondolas go by. But, it was also loud throughout the night being right on a thoroughfare. The breakfast was very basic and the reception desk was rarely staffed. If we had to choose again we would not stay here.

Authenticity & Character
It was relatively basic with some nice chandeliers
Location
Noisy at night
Staff
The reception desk was rarely staffed and breakfast service was lacking
Cleanliness & Comfort
Activity Reviews
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Great guide and we remained a small group regardless of the crowds.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

Small group tour of max 6 people became a large group of 12 when we arrived. As a concession the tour agency gave us vouchers for 200 euros per person to book “our next tour” which they knew we wouldn’t be able to use because all their tours were overbooked. Felt like a scam.

Quality of Experience
Guides, Drivers and Staff
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy

Loved having time in Positano

Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of the Uffizi and Accademia Galleries (4 hours)
Private guided tour of the Uffizi and Accademia Galleries (4 hours)
Florence
Quality of Experience
Guides, Drivers and Staff
Full day excursion to Pisa and Lucca
Full day excursion to Pisa and Lucca
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice
Quality of Experience
Guides, Drivers and Staff
Venice walking tour
Venice walking tour
Italy

Silvia was a great guide and helped us navigate the large crowds

Quality of Experience
Guides, Drivers and Staff
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jun 30, 2023

Hi Eden,
I am glad you had a wonderful time here in Italy and I am so sorry about the Vatican issue.
Hope you had the chance to enjoy the masterpieces display there as well.

thanks, Valeria

Andrea did an excellent job planning the trip...
Italy | Jun 18 - Jun 28, 2023

Kendra
Kendra S.
Mint Hill, NC | Reviewed on Jun 29, 2023
Andrea did an excellent job planning the trip. Everything went smoothly, and he was available to help and communicate throughout the trip as needed. We enjoyed all of the accommodations, excursions, and tour guides and drivers we met along the way. It was a special first visit to Italy and we hope to someday return! Read more

Andrea did an excellent job planning the trip. Everything went smoothly, and he was available to help and communicate throughout the trip as needed. We enjoyed all of the accommodations, excursions, and tour guides and drivers we met along the way. It was a special first visit to Italy and we hope to someday return!

Activity Reviews
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome

The Colosseum was very impressive and we were glad we got to see it! We also visited the Roman Forum, but we spent less time there due to the size. We did the self guided tour and enjoyed that. We would recommend visiting to others!

Quality of Experience
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

The Vatican and Sistine Chapel was a beautiful experience. We saw so many ancient artifacts and pieces of artwork. We did a self guided tour and we were happy with that experience. The skip-the-line ticket was absolutely worth it!

Quality of Experience
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

We had a wonderful time on this excursion to Capri. The boat ride was scenic and our driver was quick to explain the many sights along the way. Capri is a beautiful island with many breathtaking views. We visited the gardens and explored the shops. On the way back, we enjoyed a swim in the water, which was a wonderful way to end the day’

Quality of Experience
Guides, Drivers and Staff
Our boat driver was friendly and showed us many parts of the island from the boat. He found many opportunities for the guests to take good photos with the scenery. Although the Blue Grotto was closed and we did not get to go, he took us to a swimming spot instead and we loved that experience!
Transport
We took a water taxi to our boat dock (about 15 minutes) and it was smooth both ways. The drivers were friendly and punctual.
Wine tasting in Pompeii area including light lunch
Wine tasting in Pompeii area including light lunch
Italy

The winery visit was a wonderful experience, especially after spending time at Pompeii in the hot sun! We immediately were given a quick tour of the winery upon arrival, and shortly after we were seated for wine tasting and lunch. The location was beautiful, the wine was good, and we enjoyed the food. It was a great experience that we would recommend to others!

Quality of Experience
Food
Guides, Drivers and Staff
Staff was friendly!
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Pompeii was a fantastic experience. It was amazing to see the ruins and learn from our guide. Simona was very knowledgeable and she was able to show us so much during our visit. We never knew how large Pompeii actually is until our visit, but we felt that we got to experience all of it thanks to our guide. We would recommend anyone visiting to stop by Pompeii!

Quality of Experience
Guides, Drivers and Staff
Simona taught us a lot about Pompeii and gave us an excellent experience by ensuring we saw as much as possible during our visit.
Transport
Our driver Guiseppe was excellent. He was punctual and friendly and drove us to multiple locations throughout the day.
Pizza Making Class
Pizza Making Class
Italy

We loved the pizza making class. It was in Emanuela’s private residence, so we got to know her and learn so much from her in this unique experience. We would absolutely recommend this experience to others.

Quality of Experience
Food
Rome Private Guided Walk
Rome Private Guided Walk
Rome

We loved our guide Alexandra! She was knowledgeable and was able to show us so much. We saw the Spanish Steps, the Pantheon, the Trevi Fountain, and so much more. It was a great way to begin our visit to Italy!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 29, 2023

Hi Kendra,
thank you very much for yoru nice words and beautiful review.

I am very glad you enjoyed your trip and I'll be happy to assist you in the future.

Family and Friends Italy Trip
Italy | May 20 - May 31, 2023

Linda
Linda W.
Ocean Isle Beach, NC | Reviewed on Jun 28, 2023
This was a 12-day Family and Friends cross-country expedition in Italy to key places the group wanted to explore that they hadn't done in the past. This included Florence, Siena, Pisa/Lucca, Italian Riviera (Cinque Terre, Portofino), Lake Como, and Venice :o) Eleni, our travel specialist from KimKim, worked with me for almost 2 years on this trip! She was the most amazing person to brainstorm with! She took my base ideas and crafted an incredible itinerary for our group of 12... Read more

This was a 12-day Family and Friends cross-country expedition in Italy to key places the group wanted to explore that they hadn't done in the past. This included Florence, Siena, Pisa/Lucca, Italian Riviera (Cinque Terre, Portofino), Lake Como, and Venice :o) Eleni, our travel specialist from KimKim, worked with me for almost 2 years on this trip! She was the most amazing person to brainstorm with! She took my base ideas and crafted an incredible itinerary for our group of 12 family/friends! It was sooooo much fun working with Eleni on this trip and finally getting to meet her after both our Italy trip and our follow-on cruise that ended in Greece - where we then continued the 2nd trip that Eleni crafted for our group in Greece ;o)

Honestly, everything went so smoothly - all our transfers, the group meals, our hotel stays, and the numerous unique experiences Eleni orchestrated for our group during this 12-day period. There were soooo many highlights of this trip, one of which included all the various winetasting excursions that Eleni masterfully integrated into the itinerary as we explored the Tuscany region. Additional highlights included a sunset dinner outside of San Gimignano at an organic farm pairing our meal with wine tasting from the famous Chianti region. During our 3 days in the Italian Riviera, we had 2 boating excursions where we were able to explore the Italian Riviera from the sea and another where we not only explored Cinque Terra Villages from the land but also saw this UNESCO site from the sea. We had an awesome private day trip in and around Portofino including a unique culinary experience where we learned to make Pesto and enjoyed a lunch with regional specialties paired with beer and wine. Another highlight of this trip was our stay in Lake Como that included a hike in the hills and a picnic lunch in a hilltop village overlooking Lake Como - then we continued our hike down the hills for a boating excursion around Lake Como. On our way to Venice, we stopped at a winery, explored their cellars and winemaking processes then enjoyed a winetasting session and lunch! Once in Venice - we had a great walking tour and ended with a gondola ride on the grand canal. After our time in Venice we were then transported to the Chioggia Cruise Terminal to begin our "Empires of the Mediterranean" Viking Cruise that ended in Greece.

AGAIN - Eleni and her team (Travel 12 Team) were awesome. The Travel 12 Team kept in contact with me daily and were there for me if ever I needed assistance or had a question!

THANK YOU for a most memorable vacation!
- Linda and Steve

Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 29, 2023

Dear Linda and Steve,

Thank you so much for this review and for sharing your experiences with me and our local team. Your contribution in this trip was very critical, given the size of the group, the destinations you visited and the experiences you had.
Thank you for your cooperation during these 2 years, it was wonderful meeting you and having the chance to plan this trip with you.
I am looking forward to seeing you again in Italy or in Greece!
All the best
Eleni

Deborah really listened to what we wanted and...
Italy | Jun 19 - Jun 27, 2023

Kristin
Kristin C.
Houston, TX | Reviewed on Jun 28, 2023
Deborah really listened to what we wanted and planned a wonderful trip. We stayed in Rome for 3 nights and Sorrento for 5 nights. All of the drivers that we had were WONDERFUL! One of the best activities we did was a cooking class in Sorrento with Chef Martina. It was one of the best things we have ever done! We also had a great time in Ravello at a wine tasting and vineyard tour. Hotel Corallo in Sorrento (Sant'Angello) was a perfect location away from the crowds, but close to... Read more

Deborah really listened to what we wanted and planned a wonderful trip. We stayed in Rome for 3 nights and Sorrento for 5 nights. All of the drivers that we had were WONDERFUL! One of the best activities we did was a cooking class in Sorrento with Chef Martina. It was one of the best things we have ever done! We also had a great time in Ravello at a wine tasting and vineyard tour. Hotel Corallo in Sorrento (Sant'Angello) was a perfect location away from the crowds, but close to everything with beautiful views. I tried several travel agents before deciding to use Deborah, and none of them really listened to what I wanted. Deborah was a great listener, patient, and communicative!

Hotel Reviews
Hotel Corallo
Sorrento

Our stay at Hotel Corallo on the Amalfi Coast was also fantastic. The hotel had a beautiful view of the water and the staff was very friendly and accommodating. Despite initially getting a room off the lobby without a balcony or terrace, we found our stay to be excellent. I would highly recommend this hotel to anyone visiting the Amalfi Coast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Della Conciliazione
Rome

Our stay at Hotel Della Conciliazione in Rome was fantastic. The location was close to everything, and the hotel was clean with a friendly staff. The hotel seemed to be located in a neighborhood with a lot of locals, which added to the authentic feel of our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Small group tour of Colosseum with Arena access, Palatine Hill and Roman Forum
Small group tour of Colosseum with Arena access, Palatine Hill and Roman Forum
Rome

The Colosseum tour was also great. Our guide was fantastic and the small group size made the experience enjoyable. The historical sites were breathtaking and our guide made them come alive with interesting facts and stories.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of the Amalfi Coast  villages  with wine tasting and lunch at Tenuta di San Francesco
Visit of the Amalfi Coast villages with wine tasting and lunch at Tenuta di San Francesco
Italy

Our driver was Tony. Tony was warm, friendly, and knowledgeable. He was so much fun! He made the drive around the Amalfi coast so much fun. The wine tasting was great. The family who runs the vineyard were so kind and humble. The food and wine were great. It says it is a light lunch. We were STUFFED!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tony is fabulous!
Cooking Class in Amalfi Coast
Cooking Class in Amalfi Coast
Italy

Best thing we did on our whole trip! Chef Martina is amazing. You go directly to her home and actually cook in her kitchen. The views from her home are amazing! She has such a passion for what she is doing. There are not words to describe this wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

We had Sylvia as our tour guide. She was an art history major so she had a true passion for what she was showing us, but she made it easy for all of us to understand. Highly recommend Sylvia.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Aperitivo Tour
Evening Aperitivo Tour
Rome

Valeria was our guide through the foods and neighborhoods in Rome. We were exhausted from our travels, but she was fabulous. Valeria was knowledgeable, kind, warm, and fun! We had a great experience trying food that the locals ate. She also helped us get oriented to where we were in Rome so that we knew the area on the first day.

Quality of Experience
Really felt like a local
Guides, Drivers and Staff
Transport
Local specialist: Deborah Boarolo
Deborah
Deborah Boarolo
Local specialist in Venice | Replied on Jun 30, 2023

Ciao Kristin,
thank you so much for your kind words! It was a pleasure planning your trip with you, my aim is to have my travellers experience their dream vacation and I am so happy you came home with such good memories of my country!
If in the future you'd like to come again to Italy again, don't hesitate to contact me, I'll be glad to plan another amazing trip with you!

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