DOM Boutique Hotel, Heraklion

kimkim team favorite
4.5 (22 reviews) Upscale
Chic urban hotel with a bar, free WiFi, family-friendly rooms, and a convenient location near Heraklion's attractions

Overview

A central location in Heraklion's Old Town, plus chic, modern, and cozy rooms, makes the DOM Boutique Hotel a great option for those visiting Heraklion for short or long stays. Couples will appreciate the warm and romantic decor, while families or groups can sleep comfortably in connecting rooms. All 37 rooms have balconies, and even the smallest still feels spacious.

Kimkim's Take

Luke
Luke Peacock kimkim staff
Based on kimkim staff visit, May 2025 (Learn more)
Pros
  • The prime location in the middle of Heraklion's Old Town means easy access to the city's sights.
  • All guest rooms have private balconies.
  • Connecting rooms are available for families or groups.
  • There are accessible rooms, and the hotel is outfitted with a ramp to the lobby and an elevator for travelers with limited mobility.
Cons
  • There's no parking available on-site, though the hotel has an agreement with a city parking lot nearby.
  • DOM Boutique Hotel doesn't have a pool, spa, or fitness center.
  • There's no restaurant on-site.

Authenticity

The DOM Boutique opened in 2019, so it doesn't have the historical charm of some hotels in Heraklion, but its location gives you access to all the history you need. Step outside, and within minutes, you'll be at the Lion's Fountain or Venetian Fortress, reminding you that you're in Crete—even if the hotel itself feels more like an homage to Mad Men. Guests can return to the cozy lobby bar and lounge after a day of exploring to have a drink next to the fireplace in the winter or a cool cocktail in the summer.

Location

Situated just a block north of Theotokopoulos Park, surrounded by cafés and one of the best restaurants in Heraklion (Peskesi, if you're interested), the DOM Boutique Hotel is in a perfect central location. Walk to Lion Square in under five minutes and reach the Rocca a Mare Fortress in under 10. Those with cars can park in the lot right across from the DOM Boutique and then head out to Knossos, just 20 minutes away by car.

Rooms & Bathrooms

All 37 rooms have balconies but differ in size, amenities, and whether they have a city or courtyard view. The city-view rooms get a bit more noise in the high season. Rooms are decorated tastefully with wood, marble, and clean lines, and their use of indoor plants and artistic pieces makes them feel warm and appealing. The smallest room is ideal for solo travelers and doesn't feel too cramped. Families or groups can check out connecting room options or the triple room, which includes a sofa bed. There's an option for guests with wheelchairs. If you're looking for more luxury, book the junior suite with a hot tub on its terrace overlooking the sea.

Amenities

DOM Boutique Hotel doesn't have amenities like a pool, spa, or gym. It does have a lobby bar serving cocktails, rooms for travelers with reduced mobility, and an elevator to reach upper-floor rooms. 

Family-Friendliness

The hotel is somewhat family-friendly. Kids up to age two stay for free, and those up to age seven stay for a reduced rate. The best family rooms are triples with a sofa bed or connecting Deluxe Double Rooms. Babysitting service is available with advanced notice, and there are high chairs in the breakfast room.

Other Highlights

While there's no full-service restaurant, the hotel offers a daily breakfast buffet that's served in the ground floor atrium and a small dining room without much natural light. A stylish lobby bar serves a full bar menu.

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +30 28160010009
Hotel address icon Almirou 14, Iraklio
Hotel website

Traveler Reviews

22 total ratings, 20 with reviews
4.5
Feature ratings
Authenticity & Character
4.2
Location
4.6
Staff
4.6
Cleanliness & Comfort
4.6
C
Caroline F.
Newark, NJ | Reviewed on Oct 11, 2026
We only spent one night at this hotel and we didn't arrive until 1:30am and left for the day by 9:30am. The room was nice, and clean but small. The breakfast was really good with many choices. Hotel staff were very pleasant. Read more

We only spent one night at this hotel and we didn't arrive until 1:30am and left for the day by 9:30am. The room was nice, and clean but small. The breakfast was really good with many choices. Hotel staff were very pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in October 2026
A
Angela S.
Eugene, OR, USA | Reviewed on Oct 07, 2026
More of a modern hotel but worked well for us Read more

More of a modern hotel but worked well for us

Authenticity & Character
Modern
Location
close to everything
Staff
Cleanliness & Comfort
Stayed in September 2026
J
Janet F.
Goleta, CA, USA | Reviewed on Sep 19, 2026
This hotel was super close to all the restaurant and the water. Read more

This hotel was super close to all the restaurant and the water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2026
L
Lauren J.
Los Angeles, CA | Reviewed on Sep 15, 2026

Great location, mostly clean and comfortable conditions. We did have a cockroach in our room but only once. The location in the city is great and the staff were helpful.

Stayed in September 2026
H
Helen H.
Atlanta, GA | Reviewed on Jul 31, 2026

Good location and easy to explore Heraklion.

Stayed in May 2026
Rob
Rob C.
Canada | Reviewed on Apr 12, 2026

Nice room. Terrible wifi. No view. Good location for walking to waterfront, museum and restaurants.

Stayed in March 2026
Hope
Hope S.
Ashburn, VA | Reviewed on Oct 27, 2025
Beautiful hotel in a really convenient walking location to lots of food and shopping options. Read more

Beautiful hotel in a really convenient walking location to lots of food and shopping options.

Authenticity & Character
Location
Staff
We were greeted with a welcome beverage of homemade lemonade.
Cleanliness & Comfort
They seemed to be having maintenance issues during our stay so the elevators were inoperable at times.
Stayed in October 2025
M
Maureen D.
Bedford, NH | Reviewed on Oct 15, 2025

DOM Boutique Hotel in Heraklion was very nice. The staff were pleasant, making the stay enjoyable.

Stayed in September 2025
B
BILL K.
Chicago, IL | Reviewed on Sep 27, 2025
Location was great. It is close to the main fun areas in town. Read more

Location was great. It is close to the main fun areas in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2025
Charlene
Charlene C.
Denver, CO | Reviewed on Aug 09, 2025
I cannot say enough about the Greek breakfast that was provided each day. So much food and all of it delicious. The beds were comfortable and the rooms were spacious. I would not recommend having a car here as the hotel is in old town with narrow roads. We did have to walk down the street for one of our tours as it was difficult for a larger van to approach the hotel but that is the only and minimal downside. You are right in the heart of the town with a very cool area just outside the door... Read more

I cannot say enough about the Greek breakfast that was provided each day. So much food and all of it delicious. The beds were comfortable and the rooms were spacious. I would not recommend having a car here as the hotel is in old town with narrow roads. We did have to walk down the street for one of our tours as it was difficult for a larger van to approach the hotel but that is the only and minimal downside. You are right in the heart of the town with a very cool area just outside the door to explore shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in July 2025

Like what you see?

Chat with our local specialists and let us help you customize your trip with hotels like this.

Get started

Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +30 28160010009
Hotel address icon Almirou 14, Iraklio
Hotel website