Arenal Springs Resort & Spa, Arenal/La Fortuna

AMAZING! The best parts were the hot-springs tubs piped directly into your hotel room, the gorgeous breakfast, volcano views and many hot and cool pools. 10/10 would live here if I could!

WOW! This was a lovely place. The hot springs on the resort were wonderful.

the view of the volcano is really cool. nice room restaurants r good. shuttle service downtown close. recommend staying here

A lovely, well maintained resort. Very attentive and efficient staff. Good restaurants. Beautiful modern, duplex cabins surrounded by gardens and birds.

Loved the hotel and privacy of the hot springs. Would definitely stay here again.

Great hot spring pools with swim up bar. The sushi bar at the pool is amazing! People were awesome. The place was spotless! The volcano could be seen from your room! We were greeted with a hot towel and a refreshing drink!

Lovely hotel set in a lot of grounds. I like the lodge arrangements that was separate to the pool and restaurants.

Good choice of restaurants, we particularly liked the Italian, the Sushi bar and the snack menu which was offered during the day. There was plenty of choice for breakfast and the service time from 6:30 helped with several of our early morning excursions. We preferred the evening meals from the other restaurants on site.

There was a mix up upon checking where my acceptance of an upgrade for one of the rooms turned out to be a change the hotel had made, reducing our 3 room requirement to a single room which was upgraded to the Master Suite. Whilst this did come with a double room, it would not have worked accommodating with 2 families, 7 people. The hotel did insisted that we had to settle for this arrangement as they were full, fortunately KimKim were already on the case and by the time we went back to reception after assessing the room. Arenal Springs did provide us with another double room which we made work. That was an unfortunate start to an otherwise wonderful stay at Arenal Springs.

We all loved the daily towel displays and chocolates and the Master Suite was luxurious with two in-room jacuzzis powered by Hot Springs, an indoor and outdoor shower and a hammock with a view of Arenal Volcano.

The Springs, like Peace Lodge, gets the service aspect down 100%. They do not miss any details and are totally focused on making sure adults and kids have whatever they need to relax and enjoy. The property is big but they run you wherever you want to go on golf carts. We had two adjoining rooms (610-611) and they put my parents right next door without us even asking. The rooms are nice — not luxurious but spacious and super comfortable. The food was really good — again, nothing out of this world but really solid. The hot spring pools were a hit for everyone and the kids could be in the main one for hours. The large pools weren’t the cleanest which was my only issue but they are heavily used. There is a swim up pool vibe — fun, music, cocktails and so If you are looking for luxury or quiet this isn’t it. We did a lot of hiking and so only used the pools for an hour or so between or after excursions and so it was fine for us for these pop ins. Overall, a really solid comfortable choice for families or groups. If only adults, I would likely look for something a bit more unique.

This resort is THE place to stay if you can fit it into your budget. AMAZING place

PROS
- BEAUTIFUL resort
- Customer Service was absolutely amazing and the BEST. They took care of you from the moment you arrived to when you left
- The food options and service at the pool was fantastic
- The rooms are BEAUTIFULLY stocked when you check in
- It is very easy to get around the resort
- The staff is fantastic and they are very efficient in their work
- The WIFI is absolutely insane. We tested it at various points in the resort and it averaged over 45 mb/sec which is MORE than enough for great video conferencing even
- The restaurants and morning buffet is fantastic

CONS
- NONE

We would come back here and stay in a HEARTBEAT. If you have the chance and dont stay here then you will be making a HUGE mistake

This was the best hotel we stayed in! From the greeting with juices to the service at the front desk. They decorated our suite for our honeymoon. The breakfast buffet was delicious and the food at the restaurant too. And the best part were the thermal pools.