KimKim review
From the start of planning our 14 day expedition to Venice, Florence, and Rome, our experience with KimKim was outstanding. They listened to our wants and we didn't feel like we were being given a standard package. Throughout the preparation Valentina tailored our daily schedule and was always available to answer our questions. The experience of working with the KimKim and StoryWalking teams was seamless, we were never left guessing, and we are beyond pleased with their expertise.
Highlight of the trip -- our daytrip from Rome to the Amalfi coast.
Roberto was the most amazing driver and guide. From pickup (and walking us back into) the Naples train station, navigating the Almafi roads, drivers, and tourists, including stops at the local shops, calling out the key sights and their importance, and ensuring we had a cliffside table looking onto the Mediterrean for a delightful lunch, Roberto ensured we could focus on the breathtaking views and charm of Positano, Amalfi, Ravello and the various small towns between.
Above & Beyond mentions include:
Silvia who met 4 jet-lagged adults arriving in Venice for the first time went above and beyond by far. Guiding us (and even helping us tranport some of our luggage) onto the water taxi, onto the pier closest to our hotel, through the various streets, across the bridges, safely to the hotel and then repeating it all for our departure to for Florence, including getting us into the Venice train station and explaining the information boards and how to find the right car for boarding.
Chiara who quickly worked us when we missed our tour of the Pantheon to arrange a tour the following day.
Best Hotel: Grand Hotel Cavour in Florence. Location, staff, and the rooftop terrace/bar were amazing.
Recommendation to KimKim and alert to fellow travelers. The updated itineraries sent duringthe trip don't indicate when a change has occurred. It would be helpful to highlight in some small way in the message itself, e.g. a "!!" any adjustment to the schedule since prior plans were made using the information provided on the app.
This was our first time using a travel specialist. The KimKim team won our business and we are sure to be repeat clients in the future.
Hotel Reviews
Grand Hotel Cavour
Florence
Oasis in the heart of Florence. The views from the rooftop terrace are stunning!
Hotel dei Borgognoni
Rome
Activity Reviews
Positano, Amalfi and Ravello from Naples - Private Driver
Naples
Perfect day trip. Driver was wonderful
Guides, Drivers and Staff
Legendary Venice: St. Mark’s Basilica with Terraces & Doge’s Palace
Venice
Guides, Drivers and Staff
Siena and San Gimignano tour with dinner in Tuscany at a boutique winery
Florence
The bus left late from Florence. The guide in Siena was great. But the tour team didn’t have their act together. A couple didn’t arrive back to the meeting place in San Gimigiano at the stated time. The guide didn’t realize their absence until the van was loaded and ready to leave for the Winery. We waited over an hour while the tour operator tries to determine e who was missing - they had no idea which people were on the van. Missed the winery tour. Everyone was starved and Dinner was rushed. Definitely most frustrating part of our trip.
Guides, Drivers and Staff
Venice Gondola Ride
Venice
Very much a touristy event. Will not repeat.
Guides, Drivers and Staff
Best of Florence Walking Tour with David & the Duomo
Italy
Guide was good but felt a bit like reading from a script. Not as engaging as pther guides during the trip.
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Rome
Guides, Drivers and Staff
Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica
Rome
Guides, Drivers and Staff
Castel Sant’Angelo Skip-the-Line - (only ticket)
Rome
Pantheon Guided Tour
Rome
Outstanding. Guide was very well versed and thought provoking. Definitely brought deep knowledge of Ancient Rome
Guides, Drivers and Staff