Kimkim Trip Reviews for Italy

Our 10-day trip to Italy was a breeze to plan and book. We worked with Maria who was extremely helpful and was able to give us everything we wanted with constant changes being made; she was on top of things the entire time. All the tours and accommodations were top notch and just what we requested. Each adventure was better than the next. The tour guides were very enjoyable and knowledgeable and Rosanna, our tour guide in Naples went above and beyond walking us to a nearby hospital to check an infected bite. Without her there to help, I don't know what we would have done. The storywalking team was there at any given moment updating us and helping us along the way! Bravo!

Hotel Reviews

Relais Donna Lucrezia

Rome

A quaint little place with Nelson and his team there to cook up an amazing breakfast every morning. Comfortable rooms and centrally located which made this hotel top notch.

Authenticity & Character

Very quaint place with lots of character.

Location

This was in walking distance to most all things in Rome that we wanted to see.

Staff

Nelson was there to great us and send us off with a smile every day. Breakfast was top notch!

Cleanliness & Comfort

Air conditioning worked very well, which was a plus for mid August.

Caruso Place Hotel

Naples

Very nice hotel.

Authenticity & Character

Modern room with a nice flare.

Location

Was just what we asked for. Close to shopping and dining.

Staff

The staff was there to help with any issues/questions we had.

Cleanliness & Comfort

Loved the modern updated bathroom.

Grand Hotel Riviera

Sorrento

The view, the view, the view!!

Authenticity & Character

A lovely hotel right on the cliff overlooking the sea. Food, entertainment and overall enjoyment at every turn.

Location

We were right on the water and a walk down to the Sea for a refreshing dip every day. Close to shopping and dining.

Staff

Staff was very friendly and helpful.

Cleanliness & Comfort

Water view was amazing! Rooms were comfortable.

Activity Reviews

Private Colosseum Tour Including Roman Forum

Rome

This was such an amazing tour. Our guide Sarah was extremely knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Dine. Taste. Learn

Rome

Very fun experience with others to learn about wines and foods.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Tour & Sistine Chapel

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Tour of the Pompeii Ruins

Italy

Amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Farm and Food Experience including Olive Oil, Limoncello, Wine tasting

Italy

What a great tour of this family owned farm. The family was so nice and the tour very entertaining. The meal afterwards was amazing. They get bring more and more food!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dinner Experience in a Local Home Restaurant

Rome

Very nice family and the meal was wonderful.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Visit of Naples Underground Ruins

Naples

Very interesting underground tour. Rosanna our guide went above and beyond to get us to a hospital and escort my husband in to deal with an infected hand. Without here, it would have been a nightmare for us. Thank you!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi coast boat tour from Sorrento (Amalfi & Positano)

Italy

We saved our best excursion for last. This all day boat tour was absolutely incredible and our boat captain, The "Fonz" was super fun and made the trip memorable. Hand made sandwiches and snacks on the way around the coast to a stop at Amalfi where we had an hour to shop and experience the area. Then, on to Positano for an hour for more exploring. After that we anchored and had a leisurely 45 minutes swimming and relaxing in the Sea off the coast of Positano. Continuing back we stopped at blue grotto where we fed the fish. The very best part of our trip!

Quality of Experience

Awesome trip! Don't miss this one.

Guides, Drivers and Staff

The "Fonz" was super. Had a lot of information to share on the trip which made it very enjoyable.

Transport

This was such a great find. All the activities that were booked were incredible - we kept waiting for one bad meal or one bad experience but each one was truly better than the last!

Hotel Review

Palazzo del Capitano – Wellness & Relais - Luxury Borgo Capitano Collection

San Quirico d'Orcia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private transfer to Tuscany via Chianti wine area

Italy

This was such an amazing day. Our driver was incredible. We arrived too early for an activity and our driver pivoted and last minute found us a something else to do prior to our planned wine tasting. That was the best day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A great experience for our family of 5 visiting Italy for the first time. The week was planned expertly with how we like to travel. The hotels and guides were memorable. August is very hot so be prepared. Very authentic experience( the food was so good!) and I highly recommend kimkim to anyone traveling. Looking forward to using Martina again for Northern Italy in the future!

Hotel Reviews

Hotel Residence

Amalfi

Great location in Amalfi next to the busiest shopping and eating street but the early mornings were loud on our side with the shops being restocked so you hear pallets being loaded and unloaded. Very nice morning breakfast.

Authenticity & Character

Location

As mentioned, the road by our window was very loud in the early morning. but the location for the throughfare and action was on point.

Staff

Cleanliness & Comfort

Palazzo Caruso

Rome

Very authentic and unique hotel located within walking distance of everything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Walking Tour of Rome

Rome

Demetri--the tallest guide in Rome-- was an excellent host for our morning. Very knowledgeable guide and informative which made the morning so enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Market Tour & Cooking Class

Rome

Chris was such a great guide and chef! What a memorable experience we had making pasta. It was the first meal we tried to recreate when we returned back home.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

After Closure Tour of the Vatican Museum & Sistine Chapel

Rome

Enjoyable evening spent in the Museum. Our guide was very knowledgeable but sometimes hard to hear as there are lots of twists and turns during the tour and the earpiece couldn't pick up his microphone. The entire grounds were much larger than we expected. More of a history of the paintings and sculpture than talk about religion.

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting and Lunch in Amalfi Coast

Italy

We loved our time spent on Patricia's vineyard! An amazing lunch followed our knowledgeable guide's discussions of how they make their unique wine and a tour of the grounds. Many great picture stops along the way.

Quality of Experience

Food

Guides, Drivers and Staff

Chris was an excellent host for the day!

Transport

Welcome to the Amalfi Coast!

Italy

Wonderful location to visit. Picturesque views from the water and a cute little town. Close to other well known cities to make day trips to.

Quality of Experience

Guides, Drivers and Staff

Driver wasnt in the anticipated waiting area at the Naples airport. We had all 5 family members spread out and searching for him.

Transport

Half day boat tour in Amalfi Coast

Italy

Great views from the water and a great place to jump off and swim or snorkle! Water was warm and easy to spend time in. Not a large boat so the water was a little choppy to navigate through.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was amazing! We had a great time visiting Firenze, Chianti, Siena, and Roma. Pick-ups and drop-offs were all on time and went smoothly, the guides and drivers were all outstanding, and the places that we stayed were beautiful, the service was excellent, and the food superb! We had no problems at all. In fact, we were able to see and do more than planned because the guides were so helpful with suggestions to make the trip even better!
Thank you for organizing everything, KimKim! We will continue to use your services in the future!

Cris Kenudson

Hotel Reviews

Hotel L'Orologio

We had stayed at this boutique hotel before (14 years ago) and liked it so much much that we requested to stay there on this trip. While the hotel was still visually interesting (the interior decor), the hotel had undergone renovations and our hotel room (the same room as 14 years ago) looked very different. It was no longer split-level and had a lot less space. Otherwise, the stay was okay. The hotel staff were friendly and helpful.

Authenticity & Character

Visually interesting interior decor!

Location

Beautiful view of the Duomo from our room window!

Staff

Very friendly and helpful.

Cleanliness & Comfort

Hotel room bathroom was a bit cramped

Salvadonica - Borgo del Chianti

San Casciano in Val di pesa

Amazing place. Stunning panoramic views from the restaurant! Delicious food and wonderful atmosphere.

Authenticity & Character

The room was large with high vaulted ceilings to give it a gothic vibe!

Location

Situated on a hilltop in Tuscany with amazing panoramic views!

Staff

Friendly, courteous and helpful!

Cleanliness & Comfort

Really nice! Lots of space!

Argentina Residenza Style Hotel Rome

Rome

Great hotel in a great location in Rome. Easy to walk from the hotel to our tour starting points.

Authenticity & Character

Comfortable room with a sauna and jacuzzi!

Location

Outstanding! Walking distance to everything!

Staff

Very friendly, professional and helpful!

Cleanliness & Comfort

Very happy with everything!

Activity Reviews

Pisa Day Tour with Leaning Tower by bus

Florence

It was great to visit Pisa and the guided tour was great and informative, but the time of year to visit wasn’t the best. It was SUPER HOT and HUMID! 🥵

Quality of Experience

Just too too hot!

Guides, Drivers and Staff

Very good and knowledgeable!

Transport

Comfortable bus.

Florence Food Tour with Traditional Steak & Local Wine Tasting

Florence

Excellent! The guide really knew her stuff about the local cuisine. We visited some great places, tasted some great food, and had some great wine. We learned quoted a bit about the local Florentine food culture!

Quality of Experience

It was a great tour! It ended with some delicious Gelato!

Food

Fantastic!

Guides, Drivers and Staff

She was great! Very knowledgeable about the local food!

Transport

Lots of walking as it was a walking tour

Chianti - Small group guided Tour with Tuscan Wine Tasting

Italy

It was great, but too much was packed into the time allotted. We visited 5 places in all (we were told that it would be 3), and we drank a LOT of wine! It was fun, but we were tired toward the end of it.

Quality of Experience

Beautiful places, great wine and food, just tired from lack of sleep and the heat!

Guides, Drivers and Staff

Very good!

Transport

Excellent! Comfortable vehicles!

Tuscany: San Gimignano & Siena Day Trip

Italy

Absolutely amazing! We fell in love with Siena! The driver and guide were excellent, the place gorgeous, it was the day before Palio, an important cultural event held twice a year in the city, so there was an excited atmosphere everywhere as people prepared for the next day!

Quality of Experience

An amazing tour!

Food

Delicious!

Guides, Drivers and Staff

Friendly and very knowledgeable

Transport

Very comfortable rides!

Guided Visit to the Colosseum & Roman Forum

Rome

It was an excellent tour! The guide was extremely knowledgeable about the colosseum and surrounding areas. She really knows her Roman history!

Quality of Experience

An excellent tour! We learned so much about Roman history!

Guides, Drivers and Staff

She knew it all - and had lot of opinions about it!

Transport

A walking tour. Got a great physical workout!

Vatican & Sistine Chapel Tour

Rome

The Vatican is an amazing place! Impressive fortress walls, museums, gardens, the Sistine Chapel, and the Basilica of St. Peter. So much to see and take in!

Quality of Experience

Fantastic tour!

Guides, Drivers and Staff

Very courteous and knowledgeable guide!

Transport

Amazing to walk through the museums and St. Peter’s Basilica!

Foodie Walking Tour of Roman Neighborhoods

Rome

We had a great time on this small group walking food tour of Rome! We especially loved visiting the Jewish Ghetto quarter of Rome and experiencing the food there! The Gelato we had at the end of the tour was also amazing!

Quality of Experience

A really fun tour with an excellent guide!

Food

Everything was delicious!

Guides, Drivers and Staff

Really great! She took us to some amazing places!

Transport

It was great! Very scenic, but hot and humid!

Bye Bye, Italy!

Italy

This was the last day, we had breakfast, checked out, were driven to the airport for our flight home. Everything went smoothly! Great trip, but just very hot and humid in Italy in August!

My trip to Italy was my first experience abroad, and I had a great time! Elisa at KimKim was exceptional in her organization and exhibited high service excellence. A couple of minor issues were quickly and uneventfully resolved, and Elisa showed empathy and interest in our experience. The itineraries were terrific, and I learned a lot each day. Elisa responded to questions in a timely manner and I felt well cared-for from her end.

I have never used a travel agent before, and this was a wonderful experience. I am already thinking about a return trip to Italy, and I will consult with Elisa again!

We had such an incredible time. It was such a relief to know KimKim had coordinated the logistics perfectly - we really didn't have to worry about a single thing. We absolutely loved spending time with Beatrice in Venice. She made our trip really special. Thanks for everything.

Andrea provided exceptional support in preparation as well as immediate assistance during our travels. His efforts made our trip much smoother and more comfortable. We are truly grateful for having him as our agent thus created wonderful memories in this beautiful country 💚🤍❤️

Our trip took us from Bologna, to Florence, to Rome over 10 days. The itinerary and accommodations provided by Lorenza went off with nothing more than two minor issues noted below, which I offer only as constructive advice. And "Thank You" to Andrea for his real-time support in Rome.
In Bologna, accommodations at Hotel Aemilia were excellent--our favorite place on the trip. The only minor issue in this leg of the trip -- not enough time to enjoy Museo Enzo between arriving by train at Modena Centrale, and catching the shuttle bus to Museo Ferrari (40 minutes total were allowed, including time to walk to/from the Museo and train station. Too short. I missed the shuttle bus and took a taxi from Modena to Maranello so I could enjoy the Enzo museum). We also had a day trip to tour and sample parmigiano/reggiano, prosciutto, and balsamic vinegar in Emilia-Romagna. A real treat to have a private tour guide (there, and in every city we visited)-- we HIGHLY recommend this format. All of our tour guides were super-knowledgeable, fun, patient, etc.
Florence was our favorite place--SO much history. One highlight was our tour of the Chianti region (the only group tour we had, and there were only 11 of us in total, so no issue). Drinking wine and eating great food makes for quick fun together! Would go back to Florence and the Tuscany region without any hesitation. Accommodations there were excellent at Hotel Garibaldi Blu--very quaint, right near the train station but very quiet inside.
Rome was a whirlwind. Accommodations at Hotel Navona Colors were comfortable but a notch down from the other places we stayed. Private tour guide was absolutely, positively worth it! The only concern on this leg was actually in Frankfurt, our one stop on the trip home. We had 1 hr 20 min between our scheduled arrival in Frankfurt, and departure from there to Raleigh/Durham. Rome flight was 20 min late arriving, and then the German border/passport control process was SLOW and CROWDED. We narrowly escaped missing our flight from Frankfurt to Raleigh/Durham, being the last two persons on board. For a transatlantic trip, we like to avoid cutting this so close!

I would recommend KimKim, and Lorenza, without hesitation. THANK YOU for making our first trip to Italy memorable, and we are certain to return there soon. Ciao!

Hotel Reviews

Phi Hotel Emilia

Bologna

We stayed here due to business at the Department of Veterinary Sciences, which is within walking distance of the hotel. Breakfast was excellent! The two are located in Ozzano, just East of Bologna, which is a small town. When put into this context, Phi Hotel was fine. Ratings below reflect the context.

Authenticity & Character

Location

Staff

Some of the staff at the front desk were courteous--others, not so much.

Cleanliness & Comfort

No problems in this respect. Typical tiny Euro shower!

Hotel Garibaldi Blu

Florence

Great location, friendly and informative staff, quiet. Breakfast was excellent. Clean and spacious bathroom.

Authenticity & Character

Neat decor, calm, some funky figures in the public spaces (batman, captain america, etc.)

Location

Close to everything.

Staff

Cleanliness & Comfort

Hotel Navona Colors

Rome

Not as endearing as other places we stayed. Not bad at all, but not a hotel that we'd put on the top of our list. The room itself was fine but the breakfast, and caffe area, were not as good as others.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Food day including Balsamic Vinegar, Parma ham and Parmigiano Reggiano - from Bologna

Italy

Quality of Experience

Food

Everything.

Guides, Drivers and Staff

Private, guided tours are the way to go.

Transport

Wine and food tour in Florence

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Colosseum and Roman Forum - Private guide

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Rome Private Guided Walk

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to the Museum and Ferrari Factory

Italy

Fabulous, especially the Enzo museum. The two museums are complementary, not duplicative. A must-see for Ferrarista, car nuts and F1 fans.

Quality of Experience

Guides, Drivers and Staff

Transport

Florence private guided walk including Accademia Gallery

Florence

Outstanding. Our private guide was native to Florence and was fantastic.

Quality of Experience

Guides, Drivers and Staff

Transport

Accademia Gallery - skip the line entrance

Florence

Once you see for yourself the lines to get in without a Skip The Line ticket, you'll know!

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Roman Forum skip the line ticket

Rome

It would be crazy not to get a Skip the line ticket!

Quality of Experience

Guides, Drivers and Staff

Transport

Wow.. what an amazing trip to Italy all thanks to Luca!! He helped plan an action-packed trip with just the right amount of relaxation. From Florence to Sorrento to Rome, Luca helped curate the perfect itinerary that included tours, a cooking class, and a boat ride to Capri. The private transfers to and from the airports/ train stations eased our minds so much in knowing there was a ride waiting for us. Luca was a DREAM to work with and answered all our silly questions, helped when we were in a bind, and gave some amazing recommendations. I wasn’t sure exactly what to expect, but can honestly say it exceeded my expectations and I will 100% use kimkim again.

Hotel Review

Palazzo Starace

Sorrento

The staff was AMAZING- so helpful, gave food recommendations and the best bubbly personalities. Was super clean and the location was everything. So easy to access the downtown and walk to the beach. Couldn’t speak highly enough!

Authenticity & Character

The staff!!! The yummy breakfast!!!

Location

Extremely central… perfect location for all ages

Staff

Some of the kindest people

Cleanliness & Comfort

Very clean, always smelt nice.

Activity Reviews

Tuscan Cooking class and S.Lorenzo Market

Florence

One of our FAVORITE activities. Step-by-step directions for how to make two different pasta dishes and homemade tiramisu. We are already buying the ingredients to re-create this activity for our families at home! Alice was the best teacher ever. Cannot speak highly enough.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Capri and the Sorrentine Peninsula by boat

Italy

SO fun!! Get to jump into water, enjoy beverages, and see the island by water. It’s gorgeous and completely exceeded our expectations. The boat ride was a highlight of our trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Everything was perfect. Our hotel in Rome was spectacular and the location was perfect. Valeria and IIaria were the best!! The transportation they arranged worked out perfectly and the tour in Rome was fantastic. Thank you so much for a perfect ending to our Mediterranean Cruise.

Hotel Review

47 Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private Colosseum, Forum Tour & Palatine hill

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was spectacular. It was incredibly well organized, custom to our preferences, and the entire team was attentive throughout our trip. I couldn't have asked for a better experience with them. Even during the trip when flights were canceled, this team was always available and made necessary transportation changes to keep our trip on track. All of our interactions and tours were an A+. We did everything from rooftop tours, the Vatican, the Colosseum, Wine Country/Small towns outside of Rome. I would ABSOLUTELY recommend this wonderful company and will use them again!!!!

Hotel Reviews

Maison La Minervetta

Honestly, one of our favorite hotels that we have ever stayed in. This was an incredible mix of the well-appointed high-level hotel with the charmed mix of Bread and Breakfast. A very limited number of total rooms made it feel incredibly personal. Our room and view were unbeatable. We had an unobstructed view of the entire bay. Everyone working remembered you by name and was extremely courteous and happy to see you. Incredible homemade Italian-style breakfast and Happy Hour charcuterie tables were out every day. The pool was RIGHT on the ocean, with arguably the best view in all of Sorrento. We had private steps down to the marina, shops, restaurants, and beach clubs. The style and decor were incredible. It has been featured in numerous travel magazines etc. This is a can't-miss stay. It elevated our entire experience of our spectacular trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capo d'Africa—Colosseo

Rome

Fine. It checked every box for a city hotel. It didn't have anything great, but nothing terrible. Food was below average for this nice of a place. The bathroom was below average. The location to the Colosseum and Forum was exceptional. The room was average. If we were to stay in Rome again, we would stay elsewhere.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Early Morning Vatican Tour

Rome

Leah was INCREDIBLE! She absolutely made this tour!!!!!!! Livtours

Quality of Experience

Guides, Drivers and Staff

This was the best part! Lea/Leah was what made the tour so incredible.

Transport

N/A. none provided.

Frascati Tour: Enjoy Wine Tasting & Visit "Castelli Romani" area

Italy

Incredible. Unexpected, because we knew the least about what this entailed prior to our trip.

Quality of Experience

Guides, Drivers and Staff

Carlo was incredible!

Transport

Seamless!

Truly the trip of a lifetime! Elisa was incredible. She listened to what we wanted, took care to plan every detail and was super responsive with any questions both before and during our trip.

Planning for 11 people across 3 families is a challenge, but Elisa and the KimKim team made it look easy!

Activity Reviews

Rialto Market & Cicchetti Food Tour

Venice

The food was spectacular and our guide Frederico was amazing! He had great stories, knew so much about the area and treated us to some of the most amazing dishes.

Quality of Experience

Milano Aperitivo Street Food Tour

Milan

Our tour guide genuinely went above and beyond!

Quality of Experience

It was wonderful to have a driver waiting for us after we go off the train in Italy. We traveled from Rome, to Venice, to Florence, to Naples and back to Rome all via train. The trips that were set up were great and the hotels picked were awesome as well. We spent 2 great weeks in Italy doing and seeing the the most awesome sights!

Activity Reviews

Express Colosseum Tour

Rome

This was a great tour and our guide was very informative. I would have like for her to continue with us into the forum area as well, but she just tour the colosseum with us. The colosseum tour in my opinion needs a guide to explain all of the history you are seeing.

Quality of Experience

Guides, Drivers and Staff

very informative

Private Vatican Guided Tour

Rome

Our guide was an archeologist and she was awesome. So knowledgeable. A guide is a must in my opinion through the vatican and the basilica.

Quality of Experience

Guides, Drivers and Staff

Gelato & Pizza Making Class

Rome

This was so fun and a must! Our twins are 13 (boy/girl) and we enjoyed it as much as they did!

Quality of Experience

Capri Island & Grottos Boat Tour from Sorrento

Sorrento

This was great but a long day. Four hours in Capri is a lot as it is a very crowded location. I am glad however, we had the opportunity to see it and shop and eat there. Loved the time we were able to swim in the different locations.

Quality of Experience

Guides, Drivers and Staff

Amalfi Coast Boat Tour From Sorrento

Sorrento

This was a great experience as well. Just the right amount of time in Positano and Amalfi (1.5 hrs in each) and the swimming was a must as well and so fun.

Quality of Experience

Guides, Drivers and Staff

The entire trip was incredible, from Rome to Florence to the gorgeous golf resort, Castelfalfi! Beatrice met us at the airport and gave us so much assistance, navigating us through the busy terminal. First class service all the way. A special treat was our tour guide Gianluca, who was constantly telling us little tidbits about the city as we traveled on his golf cart tour. He captured great pictures of us around the city in various locations. Our day at Marco Simone Golf Course and Club was fabulous. The staff there attended to our every need. Beatrice led us to the train station and didn’t leave us until we were on our train. In Florence, we were met by Ms Lucia who led us to our new hotel in the heart of Florence. Our tour guide there, gave us a great three hour tour thru the city, visiting Michaelango’s David along the way. When it was time to leave Florence we were driven to the Castelfalfi resort. A little glitch with the transportation arose, but the hotel notified us there would be a fifteen minute delay, due to an emergency car repair. A new driver promptly arrived and led us thru the Chianti region as we went on a wine tasting tour and led to a fabulous lunch where we met a world famous butcher as he prepared each cut of meat we would taste! Lunch was superb and then we landed at the best resort ever. Castelfalfi not only had a great golf course, it was one of the best places we’ve ever stayed. The views from our room and from the patio and pools were breathtaking.
An amazing trip!! Kimkim delivered quality service. There were no unanswered questions and someone by our side as we traveled to our final destination- Amalfi. They even arranged our destination to coordinate with family members, so we would all arrive at the second week of our trip at the same time. I highly recommend kimkim to anyone traveling outside the country!!

We would give 10 stars to Andrea if we could! Using kimkim for the first time and not really knowing what to expect, Andrea listened to our various wishes and constraints, and proceeded to design a super incredible itinerary for us. He was super patient and detailed, and gave us various options, and their pros/cons as well. We had some last minute changes even during the trip, and Andrea was immediately responsive, sorting out our issues for us (like a sudden diversion to retrieve left behind items!), saving us so much worry.

Andrea is also very experienced around the Dolomiti area, so he knew the best hikes, how hard they were, and gave us detailed instructions to go on the public transport to go around and visit different areas around there (since we didn't self-drive).

We highly recommend Andrea and are very grateful for his advice on this trip of a lifetime!

So many wonderful things to write about! We loved each of our tour guides, and appreciated their knowledge and friendliness. Of all the tours, the e-bike tour in Florence was our favorite. Cecelia was so fun! We loved getting a glimpse of areas outside of the city center. We also really enjoyed our cooking class and wine sampling at the vineyard! Our only regret was not spending enough time in each location. The hotels that were chosen for us were top-notch and exceeded our expectations. We did have an issue with the train from Milan to Cinque Terre. However, Andrea was quick to remedy the situation and on a Sunday no less. Much appreciated! We loved our time spent in your beautiful country, and look forward to visiting again in the future. Thank you so much for planning a wonderful family trip for us!

Hotel Reviews

Antica Locanda Leonardo

Milan

Beautiful hotel with friendly personnel and wonderful breakfast.

Authenticity & Character

Beautiful rooms and common areas, especially the courtyard

Location

Centrally located in the city, but private and quiet location.

Staff

Very friendly

Cleanliness & Comfort

The most comfortable beds on our trip. Very clean and well furnished

Albergo Degli Amici

Monterosso al Mare, Italy

Beautiful location and amazing view from the garden. We are so happy that we took advantage of the garden! There was ample seating and private nooks to enjoy. The rooms were lovely and the breakfast was delicious. The location was also wonderful. The only thing that may cause an issue are the steps into the hotel, which was a challenge when carrying heavy suitcases.

Authenticity & Character

Location

Very close to restaurants and beach. View from gardens is beautiful.

Staff

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Beautiful hotel with extremely large rooms. The location is wonderful with close proximity to city interests. The staff was very friendly and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Gran Duca Di York Milan

Milan

Absolutely gorgeous hotel with friendly staff, beautiful rooms, and delicious food. The location was very convenient to city interests.

Authenticity & Character

Beautiful! We wish we stayed at this hotel for more than just one night.

Location

Staff

Cleanliness & Comfort

We loved the extra treat of chocolate in the room!

Activity Reviews

Milan guided walk, including Duomo - Private guide

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Lake Como Guided Visit (Varenna, Bellagio and Villa Melzi Gardens)

Italy

Extremely friendly and knowledgeable guide. We felt like she was showing us her home.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver to Milan was clearly not feeling well and the most aggressive at driving than other drivers on our trip.

Florence bike tour (small group)

Florence

Amazing experience and our favorite part of our trip to Italy. Cecilia was very knowledgeable, friendly, and fun. We highly recommend this activity for the chance to see Florence outside of city center.

Quality of Experience

Guides, Drivers and Staff

Cecilia is a wonderful guide! She is very knowledgeable and happy to answer all of our questions.

Transport

The bikes are easy to operate and provided a very fun way to tour Florence.

Winery visit with wine tasting and cooking class

Italy

We highly recommend this activity! It was fun to learn how to properly prepare all the dishes on the menu. It was easy and fun way to learn these skills. Everything was delicious! We also enjoyed the wine tasting coupled with our food creations. All of the staff were very knowledgeable and friendly.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Thanks also to Marco, our driver for the day. He talked about different highlights along our journey, and pulled over for photo opportunities.

Accademia Gallery visit (Private Guide)

Florence

This was an amazing experience! Our guide was very knowledgeable and friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

Milan Duomo Entrance ticket

Italy

We enjoyed not having to stand in line because of purchasing tickets in advance, especially in the high temperatures of July,

Quality of Experience

Guides, Drivers and Staff

Transport

Alessia was amazing as were all the tour guides. All the events were seamless.

Very well organized. Hotels were all located close to places we wanted to visit. Drivers were prompt and punctual. All of this added up to a fun and stress free trip. Definitely planning to use Kim Kim again in the near future

Our trip to Italy was awesome. Melanie with KimKim had all of the details worked out for us. The Almafi coast was beautiful and she did an amazing job.

Chris was amazing from start to finish! He was very patient and fully understood our expectations for this trip. During our trip he made sure everything ran smoothly. Totally worth it and I can’t wait to work with him again for future trips.