Kimkim Trip Reviews for Italy

4.8
Based on 1,157 ratings
Read 1,157 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip to Italy review.
Italy | Sep 16 - Sep 26, 2024

S
Steve S.
Chicago, IL | Reviewed on Sep 30, 2024
Evening bicycle tour of Rome was incredible. The trip was very well planned and organized. The drivers that were scheduled were always courteous and and on time. Giulia is extremely knowledgeable and responsive.

Our hotel accommodations were good for the most part. We loved the hotel in Rome and the villa in Tuscany was more than acceptable. The Cinque Terre hotel location was excellent, especially the view we had from our room. I would have enjoyed a 4 star facility but believe...
Read more

Evening bicycle tour of Rome was incredible. The trip was very well planned and organized. The drivers that were scheduled were always courteous and and on time. Giulia is extremely knowledgeable and responsive.

Our hotel accommodations were good for the most part. We loved the hotel in Rome and the villa in Tuscany was more than acceptable. The Cinque Terre hotel location was excellent, especially the view we had from our room. I would have enjoyed a 4 star facility but believe one was not avalable.

Overall, Giulia and Kimkim did an outstanding job. We will not only use them again but will recommend them to friends.

Activity Reviews
Rome: E-Bike Evening Tour with Italian Dinner
Rome: E-Bike Evening Tour with Italian Dinner
Rome

The view of Rome in the evening provides a different perspective of the historic sites. It was absolutely beautiful and our guide was not only knowledgeable, but extremely friendly and courteous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome

Very crowded and the "front of the line pass" didn't appear to do much good. Sistine Chapple was so crowded you could hardly move.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

Heavy rain hindered our tour but that wasn't the fault of the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 07, 2024

Dear Steve,
thank you so much for this wonderful review!
It was my pleasure to work with you on the crafting of your perfect trip!
Despite the 4-star hotel in Cinque Terre was not available in your travel dates, I am thrilled to know that your trip was amazing !
I will be looking forward to welcome you again (or your friends) in my beautiful Italy,
until then, I wish you all the best!
Giulia

We recently did an amazing two week vacation ...
Italy | Aug 28 - Sep 10, 2024

R
Rebecca S.
Ashburn, VA | Reviewed on Sep 30, 2024
We recently did an amazing two week vacation in Italy. To say Andrea did a wonderful job is an understatement-every last detail was covered and the most stress free experience. Every driver, tour guide, experience was top notch! We recommend Kim Kim and Andrea to everyone we tell about our trip to. Thank you for the trip of a life time, we will certainly be using Kim Kim for all of our future trips. If you are hesitating about using a travel agency, have reservations because of not hearing... Read more

We recently did an amazing two week vacation in Italy. To say Andrea did a wonderful job is an understatement-every last detail was covered and the most stress free experience. Every driver, tour guide, experience was top notch! We recommend Kim Kim and Andrea to everyone we tell about our trip to. Thank you for the trip of a life time, we will certainly be using Kim Kim for all of our future trips. If you are hesitating about using a travel agency, have reservations because of not hearing about Kim Kim, or are skeptical, I assure you please give them a try-you will not be disappointed!!

Hotel Reviews
Antico Albergo del Sole al Pantheon
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Veneziano Venice
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Murat Positano
Positano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Santa Maria Novella
Florence

Wonderful location, very authentic hotel. Beautiful!

Authenticity & Character
Location
Very central located and easy to get to shops, food, etc
Staff
Cleanliness & Comfort
Castello La Leccia
Castellina in Chianti

Wonderful relaxing grounds. Best massages we have ever experienced. Truly an amazing piece of Tuscany.

Authenticity & Character
Rooms were gorgeous and grounds were something out of a book!
Location
Scenic views
Staff
Massage was fantastic at spa-probably the best we’ve had!
Cleanliness & Comfort
Spacious rooms, lots of natural light
Activity Reviews
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Winery visit with wine tasting and light lunch
Winery visit with wine tasting and light lunch
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Murano & Burano islands visit (private service)
Exclusive Murano & Burano islands visit (private service)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 30, 2024

Hi Rebecca, thanks so much for your wonderful words. This review is a great reward for us and we'll be happy to assist you with your future trips.

The trip was planned amazingly. The guides an...
Italy | Sep 14 - Sep 28, 2024

Sabrina
Sabrina M.
Chicago, IL | Reviewed on Sep 29, 2024
The trip was planned amazingly. The guides and personal drivers were so informative and friendly. I enjoyed every tour we attended. Melanie was amazing at helping us to plan our trip to our specifications. Thank you for all your help in planning our dream trip to Italy with our father. Read more

The trip was planned amazingly. The guides and personal drivers were so informative and friendly. I enjoyed every tour we attended. Melanie was amazing at helping us to plan our trip to our specifications. Thank you for all your help in planning our dream trip to Italy with our father.

Activity Reviews
Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

Was a beautiful boat ride but did not get to do all the activities that were listed with this tour. Felt as though we were rushed through parts of the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Olive and Wine Tasting in Tuscany Countryside
Olive and Wine Tasting in Tuscany Countryside
Italy

This was an amazing day with a small group of people and enjoyed the countryside and wine and olive oil of three different winery’s. Very well planned and was not rushed. One of my favorite days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseo and Roman forums adventure
Colosseo and Roman forums adventure
Rome

Again the tour guide was so knowledgeable and made the tour very memorable.

Quality of Experience
Guides, Drivers and Staff
Transport
The Accademia Gallery and Uffizi Masterclass Experience
The Accademia Gallery and Uffizi Masterclass Experience
Florence

The tour guide was so knowledgeable about the artwork and made the tour so interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Sep 30, 2024

Hi Sabrina and you all,

thank you so much for your lovely review! I'm so pleased you all had an amazing time and your dad had such a lovely holiday!
Thanks for helping me get a better understanding of you all in order for me to design this trip with you, we did a great team work didn't we!

Sorry to hear the boat tour was lacking in a few details, as you know we made it private for you as opposed to a small shared tour so this is probably where there was some confusion as it was not on a fixed schedule.

Thanks again for booking with me, I can't wait for your next trip to Italy!

Melanie

Highly recommended.
Italy | Sep 16 - Sep 28, 2024

Dave
Dave C.
San Jose, CA | Reviewed on Sep 29, 2024

KimKim is awesome!
Margaux is awesome!

This was my first experience with KimKim and Margaux. Will certainly not be my last. Definitely a “white glove” approach to travel service. So much so that I’m already thinking about how KimKim can help me with next year’s vacation and I'm not quite over the jet lag of my current travels.

You will not be disappointed!

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Oct 04, 2024

Hello Dave and Jeff,

Thank you very much for your lovely review! It was so great to have you and Jeff on this Mediterranean tour.
I'm glad to hear you loved your trip to Spain, France, and Italy!
We'll be happy to welcome you again and help you build your wonderful trip to Germany, France, or Switzerland!

Thanks again for your trust in Kimkim and our local team.
I wish you all the best,
Margaux

We had the perfect trip to Rome and the Amalf...
Italy | Sep 15 - Sep 21, 2024

Gayle
Gayle K.
Brookhaven, GA | Reviewed on Sep 29, 2024
We had the perfect trip to Rome and the Amalfi coast. Luca always was prompt to answer any questions and when we couldn’t find our tour guide for one of our tours, he solved the issue. We loved the hotels, locations and the food served at the hotels. The tours were great. We especially liked Pompeii and the Path of the Gods. Mathew was so much fun and we loved the fact his family farmed the region. We really have only positive memories and stories. Thank you for a trip of a lifetime.... Read more

We had the perfect trip to Rome and the Amalfi coast. Luca always was prompt to answer any questions and when we couldn’t find our tour guide for one of our tours, he solved the issue. We loved the hotels, locations and the food served at the hotels. The tours were great. We especially liked Pompeii and the Path of the Gods. Mathew was so much fun and we loved the fact his family farmed the region. We really have only positive memories and stories. Thank you for a trip of a lifetime.
Warm Regards,
Gayle and Gregg

Hotel Reviews
Hotel Milani

I asked for a hotel close to the train station so this hotel fit our requirements. The door wouldn’t close but overall the hotel was fine.

Authenticity & Character
We requested close to train station so really can’t complain
Location
A few maintenance issues. Door would stay shut and paint job could be improved
Staff
Our checkin was perfect. She recommended the best family run restaurant. Thank you. Also breakfast was very good.
Cleanliness & Comfort
Art Hotel Gran Paradiso
Sorrento - Sant'Agnello

We loved the food and bar. Such great memories of toasting Aperol and Lemonchello spritzes poolside watching storms come in. We had so much fun walking downtown and missing the bus coming back. We absolutely loved staying there.

Authenticity & Character
The F&Bservice was outstanding. Breakfast dinner and bar service were all amazing. The same team was there for all meal periods and they were always smiling
Location
Perfect
Staff
Consistent above and beyond service.
Cleanliness & Comfort
Hotel Trevi Rome
Rome

Very nice room and breakfast. The location is perfect in Rome, very close to the Trevi Fountain which is beautiful.

Authenticity & Character
The room was perfectly renovated. Still charming but with updated comforts.
Location
Close to Trevi Fountain and a nice Authentic pizza just below our room. It was tucked away but just steps from the action.
Staff
Bellman was very informative and breakfast attendant helped me when I couldn’t figure out the toasters and coffee maker.
Cleanliness & Comfort
Very comfortable
Local specialist: Luca D'Arcangelo
Luca
Luca D'Arcangelo
Local specialist in Rome | Replied on Sep 30, 2024
Ciao Gayle and Gregg!
Thank you for all your kind words! 😍😍 It has been a true pleasure to assist you in the making of this amazing Italian trip and I am truly happy to see you have loved it!
Thank you for sharing feedback on the lodging carefully selected for you and all the tours. I am glad to hear you appreciate them. Thank you also for highlighting any little issue incurred, we will consider them for the future.
Rome and Amalfi coast are two not-to-miss destinations while visiting Italy...
Read more

Ciao Gayle and Gregg!
Thank you for all your kind words! 😍😍 It has been a true pleasure to assist you in the making of this amazing Italian trip and I am truly happy to see you have loved it!
Thank you for sharing feedback on the lodging carefully selected for you and all the tours. I am glad to hear you appreciate them. Thank you also for highlighting any little issue incurred, we will consider them for the future.
Rome and Amalfi coast are two not-to-miss destinations while visiting Italy and I really hope you got the best of them!! 😍😍
It was wonderful planning your adventure of a lifetime and I can't wait for you to come again!! 😁
Best regards and take care,
Luca

Travel with an elderly person
Italy | Sep 7 - Sep 21, 2024

Elaine
Elaine C.
Canada | Reviewed on Sep 28, 2024
I'm sure I couldn't have done this trip without the help of Caterina and the other guides. There are certain things I would have done differently, however had I known, and which might be useful for other travellers in the situation of pushing a wheelchair. We almost didn't go to Venice but it was actually much easier in Venice than Florence to get around. I would not go to Florence with a wheelchair again. I would also choose and bring a wheelchair with me and not rent. The one that was... Read more

I'm sure I couldn't have done this trip without the help of Caterina and the other guides. There are certain things I would have done differently, however had I known, and which might be useful for other travellers in the situation of pushing a wheelchair. We almost didn't go to Venice but it was actually much easier in Venice than Florence to get around. I would not go to Florence with a wheelchair again. I would also choose and bring a wheelchair with me and not rent. The one that was rented was very small and difficult both to push and for my mom to sit in. The third thing I would do is to rent 3 double rooms and not 2 triples. We rented the triples as a money saver but it resulted in my mom being in a cot in many places which is okay for a child but not for the elderly. The car and driver were very helpful in many places but at other times we really didn't need them to sit for hours while we were in a museum or even to transport us a few blocks to the museum. It was great for driving around to viewpoints though. All of the tour guides were very flexible, helpful and knowledgeable. I also appreciated having the contact of Roberta at all times which I haven't experienced on previous KimKim trips. Svetlana in Como was relaxed and flexible which allowed us to have some time to just look around. Beatrice was indispensable for getting in and out of Venice smoothly. Alessia, in Venice made the trip for 11 year old Katie, with the costume she brought and the effort she went to to engage her. Alesia's dad even helped taking photos and walking us to a restaurant. They were both so warm and friendly. Cecelia blew our mind pushing the wheelchair around and ensuring my mom's comfort. The driver in Verona was also amazing. Both of them made our stay in Verona our favourite stop on our trip. Barbara in Milano, was super fun and also great at engaging Katie. We had the trip of a lifetime and made unforgettable memories with my mom, whose life long dream of visiting the homeland of her grandparents was finally realized.

Hotel Reviews
Uptown Palace Milan
Milan

Longish walk to things and construction in front

Authenticity & Character
Location
Nearby restaurants very limited and longer walk to anything than we were expecting
Staff
Super helpful opening doors for the wheelchair
Cleanliness & Comfort
Hotel Accademia
Verona
Authenticity & Character
Location
Between Juliet's balcony and the arena
Staff
Cleanliness & Comfort
Grand Hotel Cavour
Florence

They advertise their rooftop bar but good luck getting on to it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel savoia & Jolanda
Venice

View of the canal was spectacular

Authenticity & Character
Location
Staff
The staff in the restaurant were quite grumpy and difficult.
Cleanliness & Comfort
One of the rooms was spectacular but the other room was badly in need of renovating and had horrible lumpy beds. The pillows in both rooms were rocks.
Palace Hotel Lake Como
Como

Difficulties checking in and getting appropriate rooms. Wheelchair accessibility was poor

Authenticity & Character
Location
Right across from the water with lovely terraces for dining.
Staff
The staff at the rooftop lounge were fantastic with my mom - so helpful and kind but the staff at the front desk were useless and didn't seem to have any idea what was going on. We spent hours trying to find a workable solution for my mom. They put us in two rooms with two beds one of which had stairs inside the room and the other of which was up stairs to get to the room. There was a narrow ramp that was okay for luggage but not for a human in a wheelchair.
Cleanliness & Comfort
The cot they brought in was dirty and not level and when we complained , they argued that it was fine.
Turin Palace Hotel
Turin

Rooftop terrace and dining is amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Astra Opéra
Paris

Candy buffet!!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour of Milan Highlights
Private tour of Milan Highlights
Milan

Tour was great and so was the guide. It was so helpful having a guide to negotiate the wheelchair accesibility. The driver sat around for quite some time before we sent him home. A cab to the square would have been better

Quality of Experience
Guides, Drivers and Staff
Transport
We didnt need this
Day trip to Sparone & Calea
Day trip to Sparone & Calea
Turin
Quality of Experience
Guides, Drivers and Staff
The driver was incredibly flexible and helpful. We were so glad we had a driver for this.
Transport
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy

We wished we had gone to the Uffizi on Sunday since it was closed on Monday. Seeing David was great but the gardens were recommended to us after which was a disaster with a wheelchair .

Private guided tour of Verona highlights
Private guided tour of Verona highlights
Italy
 Private Water Taxi Transfer to Venice Airport
Private Water Taxi Transfer to Venice Airport
Venice

Everyone made this beyond easy for us

Quality of Experience
Guides, Drivers and Staff
Transport
Venice walking tour
Venice walking tour
Italy
Private boat tour of Lake Como - Explore Bellagio
Private boat tour of Lake Como - Explore Bellagio
Italy

Trip highlight

Private guide the Royal Turin: royal museums+chapel of the shroud and galleria sabauda
Private guide the Royal Turin: royal museums+chapel of the shroud and galleria sabauda
Turin

Museum was beyond our expectations. We didn't need a driver to drive us for 20 minutes on what was a five minute walk. We also didn't need him to sit around for 3 hours. We could have easily walked or taken a cab

Wheelchair rental
Turin

Should have rented and brought with me

Quality of Experience
Sirmione Highlights
Sirmione Highlights
Italy

Unexpected and beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere

Our much anticipated trip to Italy lived up t...
Italy | Sep 16 - Sep 26, 2024

Connie
Connie S.
Flagami, FL | Reviewed on Sep 28, 2024
Our much anticipated trip to Italy lived up to our expectations! Giulia, our travel expert, handled our requests and worked with us throughout the planning process to provide a finished product that was wonderful. This was our first trip abroad and we relied upon her to provide all recommendations for guides, tours, accommodations and transportation throughout Italy. We could not have done this on our own! Each driver was prompt, each tour guide was excellent! Our hotel in Rome was beautiful... Read more

Our much anticipated trip to Italy lived up to our expectations! Giulia, our travel expert, handled our requests and worked with us throughout the planning process to provide a finished product that was wonderful. This was our first trip abroad and we relied upon her to provide all recommendations for guides, tours, accommodations and transportation throughout Italy. We could not have done this on our own! Each driver was prompt, each tour guide was excellent! Our hotel in Rome was beautiful and top notch, walking distance to the sights in Ancient Rome and local dining spots. Beautifuly renovated, it provided a wonderful breakfast and rooftop bar with an amazing view of Ancient Rome. The location in Chianti was beautiful! While the hotel was not the most modern it provided what we were looking for in a traditional rustic Tuscan inn with a wonderful breakfast and comfortable accommodations surrounded by the beauty of Tuscany. It was nestled in wine country within driving distance to several Hill Towns for us to explore. We enjoyed returning each day to relax on our terrace to reflect on the day. While we loved the convenience of our hotel in Cinque Terre, it was our least comfotable due to the sparseness of the space and small bathroom/shower. This was most likely due to booking too late to secure the original hotel. However, the staff was friendly and the location and direct view overlooking the Ligurian Sea was amazing!

Hotel Reviews
Hotel La Spiaggia
Monterosso al Mare

Location, location, location! The room was very sparse, bed not as comfortable, bathroom and shower very tight but we enjoyed the balcony overlooking the sea. Amazing views! Breakfast was very good as well!

Authenticity & Character
Location
Staff
Friendly and helpful
Cleanliness & Comfort
Very clean, bed not comfortable and sparsely furnished.
Hotel Borgo San Luigi
Monteriggioni

Beautiful setting and grounds. Amazing breakfast. Staff was very friendly and accommodating. The rooms were comfortable and clean however showing their age. The good far outweighed the bad in this case. We enjoyed returning from our daily exploration to relax on our terrace to take in the beautiful surroundings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom was very traditional which Very clean but not as modern in bathroom fixtures. Still, it met our needs.
H10 Palazzo Galla
Rome

Excellent! We loved the convenience of the location within walking distance to the sights of Ancient Rome and the availability of so many choices for dining. Beautiful rooms, rooftop bar and wonderful breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bye Bye, Italy!
Bye Bye, Italy!
Italy

Fabulous experience!

Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome

Our guide was wonderful but the crowds were huge. Sistine Chapel was wall to wall people and could not really be enjoyed.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

The downsides were the weather, Rained most of the day and the crowds. Can't control either of these.

Quality of Experience
Guides, Drivers and Staff
Rome: E-Bike Evening Tour with Italian Dinner
Rome: E-Bike Evening Tour with Italian Dinner
Rome

Excellent! The highlight of our time in Rome. Wish we had scheduled this for our first day.

Quality of Experience
Food
Very lovely spot and food was adequate
Guides, Drivers and Staff
Our guide was fabulous. Made sure that we received the time we needed at each stop and was attentive to our comfort and safety!
Transport
We walked to the location and our guide called a cab for us at the end since it was later in the evening.
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 07, 2024

Dear Connie,

thank you very much for this great 5-stars review! My goal is to plan the best experience for travellers in my country, so it's a big reward for me to read that your first trip abroad was memorable 💛 ! So, thank you again: it has been a great pleasure for me to work with you at this trip!
Bests,
Giulia

Guilia from KimKim did an excellent job arran...
Italy | Sep 16 - Sep 26, 2024

P
Paula S.
Sarasota, FL | Reviewed on Sep 28, 2024

Guilia from KimKim did an excellent job arranging our trip plan to suit our likes and all the travel details went without a hitch...would highly recommend using this service. Rome, Tuscany, Cinque Terre in 12 days was just right.

Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 07, 2024

Dear Paula,
it is such a pleasure to read your review and kind words! Making people live unique and unforgettable moments is exactly our aim!
Thank you for appreciating our work and for taking the time to share all this with us, we couldn't be happier that everything was exactly as you wished!
I hope to see you soon again in my country!
CIAO FROM ITALY 🇮🇹
Giulia

Our KIMKIM Venice trip was excellent !
Italy | Aug 27 - Aug 31, 2024

John
John S.
Ashburn, VA | Reviewed on Sep 27, 2024
Our trip was excellent from beginning to the end! In particular the historic tours and boat trips. Highly recommended! Read more

Our trip was excellent from beginning to the end! In particular the historic tours and boat trips. Highly recommended!

Hotel Review
Hotel Foscari Palace
Venice

Great food, comfortable room, excellent location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private St. Mark's Basilica & Doge’s Palace Tour with Exclusive Access to Secret Rooms
Private St. Mark's Basilica & Doge’s Palace Tour with Exclusive Access to Secret Rooms
Venice

Our guide was excellent, informative, and easy to understand. This could not have been better!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Klio Gkogkou

Excellent trip and support, again!
Italy | Sep 10 - Sep 19, 2024

M
Michael R.
Charlotte, NC | Reviewed on Sep 26, 2024
Planning was very smooth - Rita was very helpful and insightful. Support during trip was timely and professional. Kim Kim support was aware of our train cancellation before we were and proactively rebooked and notified us. We’ve had just as good of service from Kim Kim on previous trip. Would highly recommend and will definitely use again! Read more

Planning was very smooth - Rita was very helpful and insightful. Support during trip was timely and professional. Kim Kim support was aware of our train cancellation before we were and proactively rebooked and notified us. We’ve had just as good of service from Kim Kim on previous trip. Would highly recommend and will definitely use again!

Hotel Review
The Glam
Rome

Excellent hotel. All staff from front desk to rooftop were wonderful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Oct 01, 2024

Hi Michael, thank you very much for taking the time to submit your comments! We appreciate your kind words, and I am happy you had a wonderful experience in Italy with Espíritu Travel and Kimkim. I hope to work together in the future!🥰 All my best, Rita

Every detail was accounted for. Perfect.
Italy | Sep 10 - Sep 23, 2024

R
Richard B.
Newark, NJ | Reviewed on Sep 25, 2024

Every detail was accounted for and Melanie acted as a guardian angel during the trip, keeping an eye on all events. It was very comforting, and seamless. We will be doing this again.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Sep 25, 2024

Hi Richard and Julie,
thank you so much for your lovely review, and thank you for your lovely words and for your photos and updates during your trip! It was an absolute pleasure and I was so pleased we were able to add some special touches to the trip for you!

I can't wait to plan your next trip to Italy!!
Thank you once again for booking with me and for trusting me with your holiday!

Melanie

Great thanks to Melanie
Italy | Sep 11 - Sep 20, 2024

Loo Khim
Loo Khim C.
Singapore | Reviewed on Sep 24, 2024

I would like to extend my heartfelt thanks to Melanie for her exceptional planning of our trip, particularly regarding transportation. Thanks to her efforts, we enjoyed a smooth and memorable experience. The itinerary was well-structured and easy to follow, which greatly enhanced our journey. Additionally, having emergency contacts readily available provided us with peace of mind. I was particularly impressed by Melanie’s prompt responses whenever we sought her advice during the trip. Her support truly made a difference.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Sep 25, 2024

Thank you so much for your lovely review! And thank you for allowing me to be part of your trip by sharing some lovely photos. It was an absolute pleasure helping you all with your holiday in Italy.

I'm so pleased you had a lovely stay and I look forward to helping you plan your next trip to Italy.
A presto,
Melanie

Italy was exactly as you see it in post cards...
Italy | Sep 13 - Sep 22, 2024

W
Wanita B.
Newark, NJ | Reviewed on Sep 23, 2024
Italy was exactly as you see it in post cards. There was too much walking for us, however. Two of our hotels (4 nights each) were down in the marina so we were forced to walk up and down many, many stairs and hills to the restaurants, towns , etc. Comfortable shoes are a MUST. Anacapri, Positano and Sorrento (main squares) were our best stops. Capri and Amalfi were very busy and difficult to get around (taxis and buses were packed and hard to get). The weather in September is... Read more

Italy was exactly as you see it in post cards.

There was too much walking for us, however. Two of our hotels (4 nights each) were down in the marina so we were forced to walk up and down many, many stairs and hills to the restaurants, towns , etc. Comfortable shoes are a MUST.

Anacapri, Positano and Sorrento (main squares) were our best stops.

Capri and Amalfi were very busy and difficult to get around (taxis and buses were packed and hard to get).

The weather in September is unstable (rain, wind, high 60s/low 70s) so it's challenging to know what to wear each day.

Overall, it was worth it and we recommend it at least once. KimKim was a great service.

Local specialist: Tasos Mylonas

Kimkim is worth it for the stress relief it provides while traveling!
Italy | Sep 8 - Sep 19, 2024

T
Tamaryn B.
Pittsburgh, PA | Reviewed on Sep 23, 2024
It was such a stress reliever knowing that everything on our trip was already taken care of while we were there - we didn't have to deal with organizing cars, researching companies to use, or following up with providers because it was all taken care of. Eirini was so helpful in the planning process, had great recommendations, and was honest about what to expect with different options. She was very patient with me as I changed my mind many times to get the trip exactly how we wanted it. It... Read more

It was such a stress reliever knowing that everything on our trip was already taken care of while we were there - we didn't have to deal with organizing cars, researching companies to use, or following up with providers because it was all taken care of. Eirini was so helpful in the planning process, had great recommendations, and was honest about what to expect with different options. She was very patient with me as I changed my mind many times to get the trip exactly how we wanted it. It would've been nice to continue to communicate with Eirini while we were on our trip for continuity, but we were handed off to lovely travel support individuals who took care of us while we were on our trip. We would absolutely use Kimkim again for the peace it provided us in not having to worry about a thing while we were on our trip.

Hotel Reviews
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

This hotel is in a great location - many restaurants literally steps away. It was quiet and had views of both the sunrise and sunset which are hard to get on the island. Yannis was helpful at reception. There is breakfast made to order and delivered to your room every morning. There are beautiful views although somewhat (minimally) obstructed by the location (restaurants, electric wires). The reason for 4 rather than 5 stars is that the room could use some updating, the bathroom sometimes would smell, and the shower was TINY. Overall, a very laid back vibe, excellent location, and good views.

Authenticity & Character
Very cute room, but could use some updating.
Location
Great spot, close to a lot of restaurants and walking paths.
Staff
Yannis was very friendly and helpful, but some of the other staff were not as hospitable.
Cleanliness & Comfort
The bed was surprisingly comfortable as well as the chairs and tables set out to relax. There's a great outdoor lounge area above the hotel and pool where you can enjoy the views.
Atelier Inès Arts & Suites
Napoli

We did not have a great experience at this hotel. From the time we arrived it was unorganized and confusing. When we first arrived, the car was unable to drive down the small road to the hotel and so we were dropped off and someone came to get us, but couldn't find our reservation once we arrived. After eventually finding it, the staff seemed unorganized in what to do next. We were given a key ring with about 6 different keys on it to get in and out of the building and the gates around the building. Our room, although a nice size, was dark with only one window that looked out into an alley - it felt like we were in the basement. We weren't staying long so we wanted to potentially order food to be delivered, but there wasn't an identifiable front desk or reception area where we could ask for help. Luckily we ran into Ines, one of the owners who was lovely and welcoming, but was busy and unable to help us at that time. We ended up venturing out to find food and staff came to apologize later and offered us complimentary drinks. They also provided us with yogurt and fruit for the morning since we were leaving very early for the airport, which was kind. The bed was very comfortable and the bathroom had a nice sized shower.

Authenticity & Character
I believe this hotel probably had more to offer than we were able to explore in the short time we were there.
Location
Hard to get to. Two sets of gates to get in and out. Room looked out into an alley.
Staff
Increased communication/organization among staff would help customers to feel more at ease when arriving. Knowing where and how to get access to staff when needed would have been helpful as there was no reception area.
Cleanliness & Comfort
Room was clean, bed was comfortable.
Villa Gianlica
Praiano

10/10 I would go back here again and again. The property is GORGEOUS, not only the views, but the terraced gardens and the combination of old and new construction is just beautiful. The staff was lovely and very helpful, especially Marica, and Tomaso. The made to order breakfast as well as the buffet was delicious and food was prepared using the food that is grown on the property. My birthday happened to fall while we were staying on this trip and the staff surprised me by bringing out a small cake and candle and singing happy birthday to me in Italian at breakfast - it was so kind and unexpected. There is a bus stop right outside of the villa as well as two markets and a couple restaurants all on the same small road. Don't miss out on staying here!

Authenticity & Character
Location
Staff
Staff was so friendly, helpful, and kind. Marica and Tomaso helped us with recommendations and making reservations and went above and beyond.
Cleanliness & Comfort
Very clean, great housekeeping - Oxana was wonderful.
Activity Reviews
Sunset Kayak Private Tour in Santorini
Sunset Kayak Private Tour in Santorini
Santorini

After an initial snafu with transportation, we were able to reschedule this tour for the following day. The staff were SO friendly, and really made the experience so fun and enjoyable. We felt cared for and that safety was a primary focus for the staff as they checked out certain areas before bringing us through. We were able to go at our own pace and adjust as needed. John was our guide and he was so kind, knowledgable, and easy going. He took many great photos for us so that we didn't have to worry about losing our phones. We stopped at a private cove to swim and eat and had the most beautiful views of the sunset. Nolan was another tour guide who was very friendly and Adonis, the owner was so kind and helpful. After we expressed how much we enjoyed one of the snacks from the tour, he made sure we had some to take home with us at the end of the tour and personally walked us back to our car.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Amalfi Coast to Naples with Pompeii and Mt. Vesuvius en route
Private Transfer from Amalfi Coast to Naples with Pompeii and Mt. Vesuvius en route
Italy

This was so much more than just a private transfer! This was also a full day tour with one of the most helpful and thoughtful drivers, Raphaele. We started early and drove through the Amalfi coast towards Pompei while Raphaele pointed out different areas and provided information about where we were. At one point I was feeling unwell from all the winding roads and he made me feel very taken care of by stopping, offering suggestions, and making sure I felt comfortable the rest of the ride. He offered local tips and information and shared about how his family lives and enjoys the area. He recommended a wonderful place for a wine tasting with paired food for lunch at the base of Vesuvius and made a reservation for us while we toured Pompei. Claudia was our VERY knowledgable tour guide in Pompei. We would NOT have had the same experience without her knowledge and guidance. Our only down side was that we could've spent hours longer learning from Claudia! After our Pompei tour and lunch at Casa Setaro winery, Raphaele took us up Vesuvius and allowed for us to explore. It was a very windy day which made it cold so be prepared with a sweater as the temperature is much different at that altitude. On the drive to Naples, Raphaele shared with us his limoncello recipe and made recommendations for where to dine in Naples. He navigated the bustling traffic in Naples well and we felt safe and cared for the whole time. Raphaele felt like an old friend by the time we were done!

Quality of Experience
Guides, Drivers and Staff
Raphaele was our favorite driver while on this trip. Claudia was so knowledgable and I feel like I could listen to her talk all day about Pompei!
Transport
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

We really enjoyed being able to get the highlights of the area without having to rent a car or scooter to get there. We spent an hour in Positano walking around, going to the beach, and getting a coffee. The driver, Vito, made the day totally flexible so we could decide what to do that best fit our needs and wants for the day. Vito would drop us off, make suggestions as to where we could explore, and wait for us so that we could explore independently. We decided to drive from Positano through Amalfi, and go straight to Ravello before it got too crowded which was a good call. We had a lot of time in Ravello and were very pleased with our time there exploring on our own. On the way back we decided to skip Amalfi as it had gotten SO busy that it didn't look enjoyable. It would've been nice to see some more scenic sites on the way back since we didn't stop, but we just went back to the hotel.

Quality of Experience
Guides, Drivers and Staff
The driver, Vito, was very helpful with suggestions and offered to take photos of us in front of beautiful scenic lookouts, but he was VERY talkative and we are more quiet so that felt a little tiresome after a full day together.
Transport
Santorini Hikes & Bites Private Tour
Santorini Hikes & Bites Private Tour
Santorini

Unfortunately, we woke up sick the day of this tour and had to cancel least minute. Unfortunately, we were unable to receive a refund because of the last minute cancellation, but the travel support did try and find us substitute options. Unable to review this tour as we had to miss it.

Full Day Capri Boat Tour from Praiano
Full Day Capri Boat Tour from Praiano
Amalfi Coast

The boat was beautiful and relaxed. It was nice that we were able to stop and swim on the way back and were greeted with champagne once we got out of the sea. However, we were warned before we got on the boat that the seas were rough due to a storm the day before. I've never been sea sick in my life, but was sick for an hour on the way to Capri (one of many people who were sick that day). The skipper/captain didn't speak a lot of English and wasn't very helpful and didn't go through any safety briefings before we took off. Because of the difficulties with the language barrier, I was momentarily left at the dock on Capri along with two other passengers as the boat sailed away. My husband and other passengers on the boat were able to explain to the captain that we needed to be picked up.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Sep 27, 2024

Dear Tamaryn, thank you so much for your review!

We are thrilled to hear how satisfied you are, and it makes us incredibly happy to know that we were able to assist and support you throughout your trip, ensuring that your journey is smooth and stress-free - this is our top priority.
We truly appreciate your feedback on what was great as well as what was not perfect, as it’s extremely valuable to us. We always strive to improve and provide an even better experience for our travelers. We hope to welcome you again soon to Italy and Greece!

Arrivederci!

I cannot say enough great things about Vincen...
Italy | Sep 10 - Sep 20, 2024

Daniel
Daniel N.
Johnston, RI | Reviewed on Sep 23, 2024
I cannot say enough great things about Vincenzo, Elisa and the Kimkim team for planning our amazing trip to Italy! From start to finish, the entire experience was seamless and stress-free. Vincenzo took the time to understand what we wanted from our vacation and crafted an itinerary that perfectly matched our interests and preferences. Every detail was thoughtfully planned—from the charming accommodations to the knowledgeable guides who gave us an authentic feel for each city. The team was... Read more

I cannot say enough great things about Vincenzo, Elisa and the Kimkim team for planning our amazing trip to Italy! From start to finish, the entire experience was seamless and stress-free. Vincenzo took the time to understand what we wanted from our vacation and crafted an itinerary that perfectly matched our interests and preferences.

Every detail was thoughtfully planned—from the charming accommodations to the knowledgeable guides who gave us an authentic feel for each city. The team was always available, providing prompt and helpful communication throughout the trip, which made us feel completely at ease. Whether it was exploring the rich history of Rome, the beauty of the Amalfi Coast, or indulging in the local cuisine, everything was flawless.

Thanks to Vincenzo and Kimkim, we had the trip of a lifetime! We cannot recommend them enough for anyone looking to plan an unforgettable experience in Italy. We will definitely use them again for our future travels!

Hugs,
Daniel and Christine Negalha

Hotel Reviews
Boutique Hotel Villa Fiorita
Taormina

Our stay at Boutique Hotel Villa Fiortia was nothing short of exceptional! From the moment we arrived, the staff made us feel incredibly welcome and attended to every detail with warmth and professionalism. The service was impeccable—whether it was arranging transportation, offering great local recommendations, or simply ensuring we had everything we needed, the team went above and beyond to make our stay unforgettable. The villa itself is stunning, with breathtaking views of Taormina and the coast. Every corner of the property is beautifully maintained, and the rooms are luxurious, spacious, and incredibly comfortable. The combination of personalized service and the beauty of the villa created an experience we’ll always remember. If you’re looking for an unforgettable stay in Taormina, Villa Fiorita is the perfect choice. We cannot thank the staff enough for making our time there so special!

Location
Staff
Cleanliness & Comfort
Villa Magia Positano
Positano

Our stay at Villa Magia Positano was nothing short of exceptional! From the moment we arrived, the staff made us feel incredibly welcome and attended to every detail with warmth and professionalism. The service was impeccable—whether it was arranging transportation, offering great local recommendations, or simply ensuring we had everything we needed, the team went above and beyond to make our stay unforgettable. The villa itself is stunning, with breathtaking views of Positano and the coast. Every corner of the property is beautifully maintained, and the rooms are luxurious, spacious, and incredibly comfortable. The combination of personalized service and the beauty of the villa created an experience we’ll always remember. If you’re looking for an unforgettable stay in Positano, Villa Magia is the perfect choice. We cannot thank the staff enough for making our time there so special!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alberto Buzzanca

One year ago this week our family was on a fa...
Italy | Sep 20 - Sep 30, 2023

Wendy
Wendy D.
Murrysville, PA | Reviewed on Sep 22, 2024
One year ago this week our family was on a fabulous vacation in Italy. Our incredible specialist Irene worked to plan our “Food and Wine Tour” according to the places we wanted to see and things we wanted to do. Our accommodations were beautiful, our drivers and tour guides were so friendly and the private activities she arranged were amazing. Some of the most memorable being a private wine tasting at a family winery held at their dining room table with “mom” preparing lunch and the family... Read more

One year ago this week our family was on a fabulous vacation in Italy. Our incredible specialist Irene worked to plan our “Food and Wine Tour” according to the places we wanted to see and things we wanted to do. Our accommodations were beautiful, our drivers and tour guides were so friendly and the private activities she arranged were amazing. Some of the most memorable being a private wine tasting at a family winery held at their dining room table with “mom” preparing lunch and the family eating with us, a private cooking class in a renovated barn in the middle of nowhere in Tuscany and eating with the chef, and a private boat cruise complete with lunch down the coast of Cinque Terre and snorkeling in the Ligurian sea. We enjoyed every moment and hope to go back to see all of the places we did not get to experience and will definitely use KimKim and request Irene. We truly had a trip of a lifetime.

Hotel Reviews
Agriturismo Mormoraia
San Gimignano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suite Hotel Nettuno Sestri Levante
Sestri Levante GE
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa

Ten days in Italy
Italy | Sep 5 - Sep 14, 2024

Sam
Sam H.
Richmond, VA | Reviewed on Sep 22, 2024
Our trip was planned and meticulously arranged by Kim Kim. From the initial interview to the final day of travel every detail was covered. Our accommodations were comfortable, clean and relaxing. Our accommodations in Florence were surrounded by the local residents and community. The semi-private tours were the highlight of our trip. From wineries, walking tours and the Vatican City we were met with knowledgeable guides and insights. With the use of WhatsApp, we were able to remain connected... Read more

Our trip was planned and meticulously arranged by Kim Kim. From the initial interview to the final day of travel every detail was covered. Our accommodations were comfortable, clean and relaxing. Our accommodations in Florence were surrounded by the local residents and community. The semi-private tours were the highlight of our trip. From wineries, walking tours and the Vatican City we were met with knowledgeable guides and insights. With the use of WhatsApp, we were able to remain connected to the travel team for the duration of our trip. Overall, we would highly recommend booking your next trip with KimKim.

Hotel Reviews
Hotel Modigliani
Roma

They have a restaurant on site that offers a simple menu for dinner. This was especially helpful after long days in Rome. The view from our balcony was a great way to enjoy some downtime in the afternoons. Pantheon and Colosseum were a 20-25 minute walk. Vatican City is about 45 minute walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

Front desk staff were amazing! They were able to easily respond to questions and provide helpful insight to the area.

Authenticity & Character
Location
St. marks Basilica is about a 30 minute walk from hotel.
Staff
Cleanliness & Comfort
Ottantotto Hotel Florence
Florence

Beautiful, relaxing and peaceful location. We enjoyed being able to easily walk to all that Florence has to offer! Being nestled in the local community was an added bonus!

Authenticity & Character
Overlooking the interior garden was so beautiful and peaceful.
Location
Local community
Cleanliness & Comfort
Activity Reviews
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Our group of 6 was the perfect group. We enjoyed great conversations, excellent wine and food!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
This tour was a 45-60 minute taxi ride from our accommodations. Otherwise, it was perfect!
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

This was our only tour that was in a larger group. They provided ear buds to be able to hear the tour guide. Our guide was knowledgeable, informed and funny! Her information was helpful to understanding the history of the city. This tour group was around 20-25 people. When compared to other tours , I would recommend the smaller group if possible.

Quality of Experience
Some of the group members were not willing to follow instructions.
Guides, Drivers and Staff
Our guide was knowledgeable and funny!
Early Morning Vatican Tour
Early Morning Vatican Tour
Rome

The early start allowed us to fully enjoy our time in the Vatican City with feeling rushed. Our semi private tour consisted of a group of six. Our guide was funny and interesting . Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Our small group of 6 was the perfect way to tour the Colosseum. We were able to access multiple areas that were not accessible to the huge crowds. Tour guide was knowledgeable and easy to understand.

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence

Our group of 8 enjoyed a wonderful day of food, wine and new friends! Highly recommend this tour. We were able to enjoy a full day in Tuscany with a small group. Our guide was very knowledgeable and friendly.

Quality of Experience
Food
A wonderful lunch was served with more amazing wine!
Guides, Drivers and Staff
Transport
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

Our semi private tour was comprised of 6 people. Our guide was knowledgeable and provided insights on the city. Especially, how to easily escape the crowds! Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Irene Lappa

Wonderful trip to Italy
Italy | Sep 10 - Sep 20, 2024

Nancy
Nancy P.
Germany | Reviewed on Sep 22, 2024
Our trip was a great experience for us. All of the guides were charming and knowledgeable. The hotels, restaurants and locales were a pleasure to experience. One especially gorgeous place was Marmore Falls and the food tour we took in Rome was a real treat. We have nothing but praise for our local specialist, Vincenzo. Read more

Our trip was a great experience for us. All of the guides were charming and knowledgeable. The hotels, restaurants and locales were a pleasure to experience. One especially gorgeous place was Marmore Falls and the food tour we took in Rome was a real treat. We have nothing but praise for our local specialist, Vincenzo.

Activity Reviews
Guided Tour of Pompeii
Guided Tour of Pompeii
Italy
Visit Naples Underground
Visit Naples Underground
Naples
Guided Walking Tour of Napoli
Guided Walking Tour of Napoli
Naples
Local specialist: Vincenzo Granato

Amazing Italy Adventure
Italy | Sep 10 - Sep 19, 2024

Brenda
Brenda S.
Ashburn, VA | Reviewed on Sep 21, 2024
Our recent trip to Italy, organized by Kim Kim, was absolutely flawless. As it was our first time visiting, we relied heavily on their expertise, and we wouldn't change a thing about the experience. From start to finish, everything was incredibly well-organized, making our trip smooth and stress-free. Kim Kim handled all our train and private transfers seamlessly, and our hotels were perfectly located in the heart of the action, allowing us to walk everywhere. They also provided invaluable... Read more

Our recent trip to Italy, organized by Kim Kim, was absolutely flawless. As it was our first time visiting, we relied heavily on their expertise, and we wouldn't change a thing about the experience. From start to finish, everything was incredibly well-organized, making our trip smooth and stress-free.

Kim Kim handled all our train and private transfers seamlessly, and our hotels were perfectly located in the heart of the action, allowing us to walk everywhere. They also provided invaluable advice on which tours to book ahead of time and gave us a comprehensive list of other activities to explore at our leisure.

What stood out most was how thoughtful they were about our itinerary. They planned it around our arrival times, ensuring we had time to settle in before immersing ourselves in each city. Their suggestions, like visiting elevated viewpoints in Rome and Florence upon arrival, gave us a perfect introduction to each destination.

Communication throughout the trip was excellent, which greatly helped to ease any anxiety we had. We also loved the convenience of the Trip Plans App, which had all our activities, bookings, and digital tickets neatly organized in one place.

Kim Kim truly thought of everything and made our trip an unforgettable experience. Highly recommend!

Hotel Reviews
Albergo Marin
Venice

Perfect location. It was great to see the gondolas and singers right outside our window.

Authenticity & Character
Location
Walking distance to all districts
Staff
Cleanliness & Comfort
Atmosfere Guest House - 5 Terre e La Spezia
La Spezia

We felt safe. Bed was comfortable. We liked the terrace. Room was a little on the small side.

Authenticity & Character
Location
Close to train station, close to breakfast spots. We thought we may be in one of the 5 villages. The feel of La Spezia was not what we expected.
Staff
Little contact with staff.
Cleanliness & Comfort
Hotel Mozart Rome
Roma

Great location. A little small. No views.

Authenticity & Character
Location
Staff
Breakfast staff was very attentive.
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Beautiful large room with a view of garden. They provided a bottle of champagne upon our arrival. The hotel was within walking distance to all the city highlights.

Authenticity & Character
Location
Walking distance to the city highlights and just far enough away from the crowds.
Staff
Cleanliness & Comfort
Activity Reviews
A Venetian Lagoon Experience: Rowing Through Venice’s Quiet Canals
A Venetian Lagoon Experience: Rowing Through Venice’s Quiet Canals
Venice

We had a great time learning how to row! The guides were engaging and helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre

Fun, informative. We met 4 other couples and had a great time. The villages are breathtaking from the water.

Quality of Experience
Food
No food was provided, but the wine and beer were flowing
Guides, Drivers and Staff
Danny was very knowledgeable about all 5 villages.
Transport
Excursion to Tuscany:  Chianti Winery Visit & San Gimignano
Excursion to Tuscany: Chianti Winery Visit & San Gimignano
Italy

Check out this review of Small-Group Vernaccia di San Gimignano Wine Tour - White and Red Wines on Tripadvisor: https://www.tripadvisor.com/ShowUserReviews-g187895-d18976319-r969954725-Small_Group_Vernaccia_di_San_Gimignano_Wine_Tour_White_and_Red_Wines-Florence_T.html

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Brenda was energetic, funny and personable. She was very knowledgeable. The timing of the tour was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
We walked
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 27, 2024

Hi Brenda, thank you so much for your review! 🤩 I am glad to hear you have enjoyed your vacation and that everything went just as we planned 😎 I am glad to hear that all the advices were useful and you had wonderful time visiting Italy. Looking forward to help you plan your next adventure. Kind regards, Anita and Espiritu Travel Family

Andrea Gambino deserves 10 ⭐️
Italy | Sep 3 - Sep 19, 2024

Pamela
Pamela B.
Philadelphia, PA | Reviewed on Sep 21, 2024
If we could give Andrea Gambino 10 stars we would. Kimkim was recommended to us when trying to plan an Italy trip with many moving pieces. Once we connected with Andrea we realized all the things we wanted to do in Italy would become reality. From the very beginning we were very impressed with the knowledge and detail put into our itinerary.
We had 17 days on ground . We arrived in Rome and were met by a private driver. This was the beginning of our experience with many private drivers...
Read more

If we could give Andrea Gambino 10 stars we would. Kimkim was recommended to us when trying to plan an Italy trip with many moving pieces. Once we connected with Andrea we realized all the things we wanted to do in Italy would become reality. From the very beginning we were very impressed with the knowledge and detail put into our itinerary.
We had 17 days on ground . We arrived in Rome and were met by a private driver. This was the beginning of our experience with many private drivers throughout Italy starting throughout Rome to Naples, Pompeii, Amalfi coast, Florence, Pisa, San Gimignano. Every driver was on time and very professional. It was a great way to get from point A to point B. We did use a taxi service as well that was excellent.
Andrea listened to our desires and goals and suggested itineraries and then scheduled all of our private tour guides.
Silvia Ferrari 3 hours Colosseum and Palestine Hill was an expert . We had skip the line tickets.
Mariapaola Vatican Museum & St Peters Basilica skip the line tickets and incredible knowledge.
Private guide in Catacombs and underground church
Pompeii private guide Stephen excellent and vast knowledge
Fiammetta our private tour guide for Academia gallery .
Pisa private tour guide. Every single tour guide was professional with a vast knowledge and expertise in the respective areas. We learned what the guides have to do professionally to be guides. It’s pretty comprehensive. Thank you Andrea for arranging all of this for us as well . These private guides were also able to recommend some local great restaurants!! The hotels that Andrea reserved were beautiful and clean and exceeded our expectations.
Our road book for this trip was so detailed that we always felt comfortable with all that we were doing. We built free time into our schedule with the assistance and recommendations from Andrea.
This trip and all its moving parts would not have been possible without Andrea’s expertise and vast knowledge. Every aspect of our trip was spot on and we never experienced one hiccup. It was unbelievable that it went so smoothly.
I would definitely use KimKim and Andrea again for a trip of this magnitude.

Hotel Reviews
Hotel Navona Colors
Rome

This boutique hotel was amazing. The 4th floor suite was amazing. Beautiful terrace. Very clean, comfortable bed and amazing staff! Loved it here.

Authenticity & Character
It was just boutique and lovely. Very close to a delicious family Italian restaurant!
Location
Staff
Cleanliness & Comfort
Hotel La Bussola
Amalfi

Beautiful terrace with beautiful water view. Excellent service great breakfast included. Respectful pleasant staff! Very comfortable bed!

Authenticity & Character
Typical Amalfi decor great vibe
Location
Staff
All respectful pleasant and professional
Cleanliness & Comfort
Very comfortable bed hotel was spotless , very clean
Activity Reviews
Pisa leaning tower and Piazza dei Miracoli monuments entrance
Pisa leaning tower and Piazza dei Miracoli monuments entrance
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Italy

Had no idea what to expect Pisa is a beautiful and clean city. Private guide had lots of interesting information

Quality of Experience
Guides, Drivers and Staff
Transport
Winery visit with wine tasting and light lunch
Winery visit with wine tasting and light lunch
Italy

Beautiful surroundings so happy we did this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

Our guide very knowledgeable and personable

Quality of Experience
Guides, Drivers and Staff
On time always and professional
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

This was something my husband and I wanted to do. It is truly an incredible place and amazing to see 2/3 of uncovered ruins. Our guide was so knowledgeable with many years of experience . He works at the site.

Quality of Experience
Guides, Drivers and Staff
Transport
Underground Rome Catacombs Tour
Underground Rome Catacombs Tour
Rome

This was amazing! The underground church is beautiful and going underground to the catacombs was a first for me. Our guide was terrific! We were so happy we did this!

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

Amazing ! our guide Mariapaola was extremely knowledgeable and personable . I believe she was with us longer than expected.

Quality of Experience
Expertise of our private guide
Guides, Drivers and Staff
Always on time , professional and respectful
Transport
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome

Silvia Ferrari extremely knowledgeable . We had Skip the line tickets. Invest in Skip the line and use a private guide you get so much more out of the tour! We loved this so much!

Quality of Experience
The vast knowledge , expertise and education of our private guides.
Guides, Drivers and Staff
Transport
Always on time never ever late very professional and knew enough English to communicate
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 26, 2024

WOW!!! Thank you so much Pamela and Steven. Reading this review really made my day! It is very useful knowing that the direction we have taken is leading us and our travellers to a wonderful spot.
It was a real pleasure working with you.

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