Kimkim Trip Reviews for Morocco

I travel quite a bit, but this was the first time I've leveraged a travel agency. I find it very enjoyable planning all aspects of an upcoming vacation, but I didn't have the time nor capacity this time around to fully delve into planning mode for Morocco. I've heard good things about KimKim and decided to give them a try.

From my initial outreach, Ali and the full team have been a dream to work with. Ali has been a saint with all the changes we made to the itinerary and always responded immediately to my emails. Said, who was our local contact, was equally responsive and amazing to work with. Throughout the entire trip, I felt like he had a pulse on what was going on and did everything he could to ensure we were having a great time and had everything we needed. Lastly, we had Reda, our private driver. Having a private driver on this trip made everything so much easier. Reda is kind, knowledgeable, and safely got us to every location we needed to go.

The highlight of the trip for me was the night in the desert (and the team at the camp was equally as wonderful); however, I also have to mention that the optional dinner activity with the local family was a treat. The family we were paired with is special. The kids were charming and entertaining. The food was absolutely DELICIOUS, and it was the best way to spend the Thanksgiving holiday. I highly recommend adding this activity to your itinerary.

This level of customer service at KimKim is top-tier.

Wow, I can't say enough how grateful I am for the services provided through KimKim and their experts in Morocco at Original Travels! This vacation was initially scheduled for March 2020 and was rescheduled due to the pandemic. I worked with Ali on the initial itinerary and was able to find a way to cram in Chefchaouen, Fes, the desert and Marrakesh into 7 full days (+ 2 half days with arrival/departure). We were then assigned to Said who was equally helpful and responsive in the days leading up to our departure and with questions I had along the way. We had a wonderful driver (Ayoub) with us the entire time so it made the trip easier and even better getting to know him and having him provide us with info along the way. Morocco was magical. Our vacation was a mix of guided drives, some guided tours, time spent with local families and visiting Nomadic camps, and exploring on our own in the cities. I hope you get the opportunity to experience it someday and if you do, I highly recommend booking through KimKim.

Hotel Reviews

Mövenpick Hotel Casablanca

Casablanca

This was our least favorite place we stayed during our entire trip. That being said, it was just for one night and we had quiet, restful sleep in the room we were in. The hotel is listed as a luxury hotel but it was pretty run-down and the food served in the main restaurant was very average. The roof deck upstairs was a nice place to hang out for drinks, though.

Authenticity & Character

Location

Staff

Staff was polite and nice

Cleanliness & Comfort

Run-down

Lina Ryad & Spa

Chefchaouen

Charming place in the heart of Chefchaouen. You will get dropped off in the main square and need to walk a few minutes to get to the hotel. There was someone there ready to meet us and help us with our bags. Great location near vendors and restaurants. My favorite part was the lovely rooftop with a view of the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Amani

Fès

A beautiful oasis within the medina. We had a lovely room with an upstairs space that was perfect for our daughter. We only got to spend one night here and I only wish we could have stayed longer. The staff was top notch. We enjoyed drinks at the end of the day in the beautiful courtyard. My only complaint was with the amount of scent used in our room. It was not a bad smell but it was overwhelming.

Authenticity & Character

Gorgeous building, courtyard and decor

Location

You walk out and you are immediately in the medina

Staff

Very pleasant and helpful

Cleanliness & Comfort

Would be 5 Stars except the perfume/scent used in the room was a little too strong for our liking

Desert Luxury Camp Erg Chebbi

Merzouga

One of the highlights of our entire vacation in Morocco! The accommodations were extremely comfortable given we were in the desert and on the edge of the sand dunes. You are surrounded by beauty. We got to see the sunrise and sunset on the days we were there. We rode camels, sandboarded, and had the option to swim. The staff was courteous and helpful. We got to spend extra time with Ali who was a great guide around Erg Chebbi and Merzouga.

Authenticity & Character

Location

Secluded and not near other camps

Staff

Cleanliness & Comfort

Kasbah Titrit

Ait Ben Haddou

Pros: Scenic location set away from the main touristy area of Ait Benhaddou. Nice staff. Our room had an open patio with a view. Cons: Found dinner to be a little more expensive than other places with the food only being OK compared to other places we stayed throughout Morocco. Note: this area was impacted by the recent earthquake (the hotel was fine!) so the town seemed especially quiet and you could see that some repairs were underway. Hope more people are able to come visit this beautiful area!

Authenticity & Character

Location

Not on the main area of Ait Benhaddou where there are more options (restaurants, walking around, etc.) but it's just a short drive from there

Staff

Cleanliness & Comfort

Sheets on the twin bed did not seem clean

La Maison Arabe Hotel

Marrakech

One of the best places we stayed while we were in Morocco. It was a great way to spend our last two days in Marrakesh. Beautiful decor throughout the building, breakfast and all the options were amazing, and the staff was helpful. The location is fantastic and we walked everywhere but had the option to hail a cab when our feet were too tired. I was sad to learn on our last day that there was a roof deck which we somehow missed and would have loved to check-out.

Authenticity & Character

Authenticity & Character

Location

Easy to walk to main sites and restaurants or to get a taxi from

Location

Easy to walk to main sites and restaurants or to get a taxi from

Staff

Very courteous and helpful (they will help you get a taxi or help you with directions)

Staff

Very courteous and helpful (they will help you get a taxi or help you with directions)

Cleanliness & Comfort

Room was very clean. You could hear sounds from outside during normal business hours (we slept fine at night!) and the room was a little dark despite having windows.

Cleanliness & Comfort

Room was very clean. You could hear sounds from outside during normal business hours (we slept fine at night!) and the room was a little dark despite having windows.

Activity Reviews

Dine with a local family

Morocco

Such a treat to be invited into a Moroccan family's home! Said and his son came to pick us up at our hotel and then helped us navigate the labyrinth in the medina to make our way to their home. We arrived to a delicious home-cooked meal of numerous vegetable side dishes and a chicken pastilla! Said's son speaks excellent English so helped with communication and kept us entertained with his conversation and musical skills - along with his younger brother and sister. Shukran to Said and his family!

Quality of Experience

Such a treat to eat in a local family's home vs. at the hotel or at a restaurant

Food

Delicious vegetable side dishes and homemade chicken pastilla (a traditional Moroccan dish)

Guides, Drivers and Staff

Said and his family were most gracious

Transport

A brisk walk to/from the host's home through the labyrinth of the medina

Private Transfer from Chefchaouen to the Ancient Fes

Morocco

A beautiful drive from Chefchaouen to Fes. We passed through many little towns and saw the scenery change quite a bit. One of my favorite stops was at a vista point where there was a pomegranate juice stand - freshly squeezed on the spot! When we got to Fes, we started in the new part of the city, got to take pictures outside of the palace, and then drove to see the views from the Marinid Tombs. We made an unplanned stop at a local pottery place that ended up being more interesting than I thought it would be. We got to watch the employees make and shape the clay, paint designs and lay down mosaic tile - not an easy task! My only complaint about this day is that we did not have enough time to explore the medina and enjoy more time at our beautiful hotel. I would suggest asking future travelers what time they want to get to their hotel and spending less time in the new part of the city, on lunch and on unplanned stops.

Quality of Experience

Food

Lunch was fine - just a "fast food" stop in the new part of the city.

Guides, Drivers and Staff

Transport

Desert Adventures around Merzouga

Merzouga

One of the highlights of our trip! We had time in the morning to sandboard on the dunes surrounding our camp until it was time to leave with our wonderful guide Ali. He showed us some fun driving through the desert sand where any road goes, then he took us to visit a nomadic community situated on the outskirts of Merzouga. We were served tea and snacks and got up close with their livestock (there was an especially friendly goat who photo-bombed us a few times!). From there we went to hear music and dance at the Gnawa House in Khamleya village. We stopped off at a smaller oasis and walked through the canals. After lunch, we had some time to rest back at camp before our surprisingly comfortable camel ride through the desert. We got to hike up some dunes to catch some epic views and watch the sunset. An amazing day!

Quality of Experience

Food

We ate at the local restaurant on the end of the desert that seemed to be where most of the tour groups were going. There wasn't really a menu - you were served a 3 course meal with lots of bread. Portions were big (almost too big!).

Guides, Drivers and Staff

Ali was an excellent guide. We really enjoyed his company and his insight.

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

The drive to Merzouga is long but incredible. You see so much change in the landscape! We drove through a town called Ifrane which is referred to as "Little Switzerland". Not only is the architecture Swiss-inspired but we were surprised to see beautiful fall foliage in November. A little bit further and we stopped to see MONKEYS (Barbary macaques) on the side of the road! As the terrain became more rocky and dry, we came upon some refreshing oases in the region of Tafilalet. We were trying to get to our camp in the desert before sunset so that we would have time to do our camel ride but we got there just a little late. Instead we took a fun 4WD drive to our desert camp and did get to watch the sunset right outside of our room.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Despite the long drive and windy roads, the car we were in was spacious and our guide Ayoub was an excellent driver

Aït Benhaddou to Marrakech via Tizi-n-Tichka Pass & Ounila Valley

Morocco

We spent the morning exploring Aït Benhaddou with our wonderful driver/guide Ayoub. We jumped the rocks to start at "The Game of Thrones" entrance instead of crossing over the bridge and then made our way up to the top of the ksar where you could see some damage from the earthquake in September. Afterwards we started the drive towards Marrakesh and made our way through the Atlas Mountains and through more towns that had been impacted by the earthquake. Thankfully the roads were all clear. We made a stop at an argan co-op and then had lunch at a great grilled meat spot with outdoor courtyard seating. As we approached Marrakesh, Ayoub gave us a driving tour as we headed into the medina and then we were dropped off at our hotel.

Quality of Experience

Guides, Drivers and Staff

Transport

From Merzouga Desert to Aït Benhaddou

Morocco

This was the longest part of our journey - partially because we tried to fit in some stops that were supposed to be scheduled on our route to Merzouga on top of stops that were already planned for the day. While the drive was long, the scenery did not disappoint as we started to make our way from the sand dunes into the Atlas Mountains. Some of my favorite stops with our wonderful guide Ayoub was walking at the base of the Todra Gorge and getting views/pictures of Aït Benhaddou at sunset. Along the way, we managed to fit in stops at the fossil mining town of Erfoud, an ancient water mining site, a legitimate Berber rug shop, and a rose oil co-op. My only recommendation might be to pare down on the number of touristy spots or to give the traveler a choice on which ones to really stop and see. It was A LOT for one day!

Quality of Experience

Guides, Drivers and Staff

Transport

I had an incredible 9-day experience exploring Morocco with Kimkim, guided by Saïd, Ayub, and Noorudin. Their dedication was exceptional. They went above and beyond, even getting us medicine and arranging for our forgotten luggage to be returned, with Saïd waiting until 3am. Every concern was promptly addressed, and their extensive knowledge of Morocco's history was impressive. They made us feel like part of their family, and I couldn't have asked for better guides. Highly recommended!

Overall, I'd say the trip was a success. Morocco was a unique destination with lots of history. The itinerary with pros and cons is below:

Some high level detailed about the trip and our experience with KimKim's user interface:

11 days starting and ending in Casablanca. We took Royal Air Maroc from Montreal to Casablanca and back. If you have an option to take another airline, I would highly recommend it. Royal Air Maroc has bad customer service and is generally not a friendly business. If you need further proof, just look at Royal Air Maroc's reviews on TripAdvisor...it's bad.

KimKim's user interface is pretty slick, especially with the chat feature. I like the ease of communication. A con I have is that when you finalize trip updates and a new itinerary is created in the chat, it doesn't necessarily update the trip itinerary tab on the website. Those two items should really be synced so the customer doesn't get confused with all of the changes that take place while planning a large trip.

The first day we landed in Casablanca and our private driver picked us up from the airport and transported us straight to Marrakech. Our driver was very great and spoke good English. He was friendly and chatted with us throughout our trip. The driver really worked hard as our itinerary required lots of driving.

Marrakech: The most tourist friendly city of our trip. It was easy and safe to walk around. We liked our guide a lot. I'd recommend the food tour as that was a good experience to try local food.

Essaouira: This coastal town was about 2.5 hours east of Marrakech and provided a relaxed feel with a pretty neat local fishing culture. Lots of fresh catches in the medina which was fun to observe. A good look into non-tourist Moroccan culture. We enjoyed our guide here as well. Very relaxed and informative.

Ait Benhadou: You can probably skip the Kasbah and Ait Benhaddou if you plan on going to the desert. There really isn't much to see unless you like movie props from Game of Thrones or Gladiator. This town has just gotten hype from Hollywood and isn't worth seeing. The trip to the desert is very long. We spent 2 days traveling for about 6 hours both days just to get there. If we had spent more time driving instead of stopping and staying in Ait Benhaddou, this part of the trip would have been much better. I'd recommend you keep driving and stay somewhere around the Todha Gorge.

Sahara Desert: Cool spot/experience that I would highly recommend. Riding the camels was definitely my highlight. Beautiful views and our Desert Luxury Camp was great! NOTE: You can buy and bring your own wine to the desert camp and save some money. A big con here is that there was little information for how we were supposed to get to/from the desert camp. KimKim needs to provide a much more detailed itinerary of when guests can arrive at the desert camp headquarters for transport out into the desert to the campground. The lack of information on timing and what exactly we could bring out to the camp misguided us and was rather inconvenient.

Fes: Overall a really cool place with the exception of some locals in the medina trying to misdirect you and get you lost so they can lead you out for tip money. Definitely something I found bothersome, but Fes is a really unique experience. The medina is so maze like, it's something I've never experienced before. We also really enjoyed the food in Fes. Our guide in Fes, Sherrif, was the best guide we had all trip. We went against the hotel advice of KimKim and chose our own hotel in Fes which was rather deep in the medina. I wouldn't recommend this due to how easy it is to get lost going to and from your hotel and how many of the locals tried to misdirect us during our travels to/from our hotel. If I could do it again, I'd take KimKim's hotel advice and stay more on the fringe of the medina closer to a main street so I didn't have to deal with the navigation stress, especially at night. I would also recommend that KimKim in the future please explain to guests why the recommend the hotels that they do. Some explanation of guest safety would have been very helpful here.

Chefchaouen: Relaxing city with good views and art but overhyped by Instagram. No need to go here if you're tight on timeline. Our guide here was very nice but hard to understand. We felt as though we walked out without really learning much about the history/culture of the city.

Rabat: A bigger modern city, not much else to say. Definitely not the reason you travel to Morocco. We only passed through and it was enough.

Casablanca: I had the exact same thought about Casablanca as I did about Rabat. Not the reason you travel to Morocco, although the Hassan II Mosque is worth seeing if you find time while flying in/out of Casablanca. It was massive and gorgeous! NOTE: The Hassan II Mosque allows tourist to enter but you must enter at one of the designated times. We were NOT told this by KimKim as the inside tour wasn't part of our itinerary and we missed the opportunity to go inside. This was a big letdown when we found out we were too late to see the inside. If the customer is having a tour of Casablanca, a tour of the inside of the Hassan II Mosque should be obligatory and times of entry should be clearly stated to the customer. Unclear minor details and trip logistics made for some frustration through the entire trip. Although it didn't lead to any major setbacks, this type of detailed planning is what we paid for when using a guide service, and we feel as though we didn't receive the local expertise and guidance at certain times. The Hassan II Mosque visit is an example of this logistics issue. Another negative about our trip to Casablanca was that KimKim recommended the Movenpick and it was not very nice. It felt dated and unclean. I'd recommend KimKim find a different hotel to work with.

Activity Review

Hammam & Spa Experience Marrakech

Morocco

The cultural experience was interesting but this Hammam wasn't the right fit. We were looking for something much more luxurious and we thought that would have been built into our itinerary, but this place just wan't nice. It felt very hustle bustle and the business model was to move tourist - there was nothing relaxing about this experience. There are many nice Hammams in Marrakech, but this wasn't one of them. The bad part was that KimKim never told us which Hammam we were booked at. We trusted them and they let us down on this experience.

Quality of Experience

We had such a great experience from start to finish! Yassine was able to help us create a trip that was just exactly what we wanted and nothing we didn't - from where we went, what we did and even the level of luxury of hotels from city to city. Our driver was friendly, attentive and a wonderful ambassador to Morocco, helping us understand the culture and history and people of Morocco. We were so well taken care of throughout that even when I left my new smart watch at the tent camp in the Sahara, our driver, Said, was able to arrange for it to be brought to Marrakesh where we were.

We will use kim kim again and we WILL be back to visit Morocco again. Thank you for a memorable and wonderful experience.

Hotel Reviews

La Petite Chefchaouen

Chefchaouene

Rooms are more modern than traditional, the place was very comfortable with nothing lacking. The building is part inside, part outside which was really cool. Food was delicious and the staff were very welcoming.

Authenticity & Character

Location

loved being in the older part of the city

Staff

Cleanliness & Comfort

Dar Korsan

Rabat

This is a sweet little Riad that had a beautiful view of the river and city below from the terrace. The host was very nice, rooms were comfortable and well equipped. The food was delicious. We loved making our way through the medina to Dar Korsan. Would absolutely stay there again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Mazar Fes

Fes

This riad is incredibly beautiful. The owner has created a place that is not only exquisite in appearance but warm and welcoming. We wish we could have stayed longer!

Authenticity & Character

stunning

Location

right on the edge of the medina so you could walk to the medina but be driven up to the front door of the riad

Staff

Very very nice and attentive

Cleanliness & Comfort

Riad Ksar Ighnda

Asfalou

The setting of the hotel and the grounds are very beautiful. The dining experience feels more like a cafeteria than a dining room. The rooms we had were nice but not as nice at the hotel itself.

Riad Jona

Marrakesh

Loved the beautiful hotel with its amazing terrace, great staff who made us feel welcome and supported, location was fantastic as we were able to walk to most places we wanted to go. The rooms were beautifully decorated and very comfortable.

Riad Chbanate

Essaouira

This place is incredible. The attention to the design in the rooms and common areas is amazing. So beautiful we didn't want to leave our room! The terrace was small but very comfortable. Staff is so warm and friendly. food great. Would absolutely love to come back again and stay here.

Barceló Casablanca

Casablanca

Very modern hotel with all of the comforts needed.

Luxury Camp Chebbi

Merzouga

Lovely tents with full bathrooms in each one. Sunrise and sunsets beyond description.

Location

beautifully situated among the dunes

Staff

Very friendly

Cleanliness & Comfort

Hotel Odyssee Center

Casablanca

Clean and modern. Staff are amiable. Location was ok.

Activity Review

Evening Food Tour in Marrakesh

Marrakesh

This was one of my favorite activities we did in Morocco. We were guided by Rachid, who was not only professional and knowledgeable but a lovely human being. Had we not had to run off to retrieve a lost item, our conversation with him would have continued despite our tour being officially over. Of course there was more food than we could consume. The food was delicious and we revisited some of the places he took us for more of the same later during our stay in Marrakesh. But Rachid was the best part by far!

Quality of Experience

Guides, Drivers and Staff

Rachid was the best

We wanted to visit Morocco for a long time and the soccer semi-final entry pushed up to go ahead with the trip :-) Honestly, I had never heard of Kimkim before and once I started engaging with different tour operators, I started loving it. Right from the start (earlier this year), I have been working with Abdellah on the details, tours and costs. He is extremely helpful, communicated really well and is quick to get back to you with answers to your questions.
We were very lucky to have Faissal as our driver. He is very humble, respectful and a very safe driver. He was with us for a week from our Marrakesh airport pickup all the way to our departure from Casablanca airport. His English communication skills is excellent and he responds fast over Whatsapp. We always felt safe with him on our side. Very lucky to have him as our driver. Our English guide in Marrakesh was Hanan. She was awesome in every respect. She took the time to explain in detail the different sites we visited in Marrakesh. She also has excellent English communication skills. She never rushed us anywhere and let us take our time to absorb the local vibes. We even had her join us for lunch. Pray you get Hanan as your English guide :-) . The same goes with Abdel who was our guide in Fez. He walked us around and gave detailed explanations of everything in the never ending souk streets. He was very patient and treated us with deep respect. Overall, we had an amazing trip and miss it so much. We will definitely visit Tangier and Chefchaouen the next time as we fell short of days in this trip. Our best night was at the Luxury camp in Sahara desert. What a night! The breakfast and dinner served there was fabulous. On top of all, we enjoyed some good Berber music over campfire.

There were only 2 irritating issues which I am sure can be smoothened our for future visitors. The first one was the visit to the Berber carpet factory which we think was hard sell marketing of carpets. For a tourists, there is nothing to see but a store where you are shown different rugs. We love animals and have no animal products at home so it was a little awkward for us to be sold rugs made of animal fur/skin :-) The second issue was the 2 nights stay at Fez. We were supposed to stay 2 nights at Riad Ghita but the first night after waiting for long time we were told to stay at Riad Soleildor. There were no bathroom doors, enough toilet paper there. The next day we were shifted back to Riad Ghita.

Overall we left with a very warm opinion about Morocco and her people. Moroccans are proud of their culture and love to show it to the world. In turn, they have respect for people from other cultures and backgrounds no matter where you come from.

We would definitely be engaging Original Travels for our next Morocco trip. We would be recommending them to our friends here in the US and also to our friends and family in India.

Thank you Original travels, Faissal, Hanan and Abdel for making our vacation a very memorable one.

This was the best experience we have ever had! Our planning and booking experience was seamless and the kimkim team ensured we did everything we wanted - and even made suggestions! Our driver, Lahcen, was amazing from start to finish. He was extremely knowledgeable, and made sure we saw and did everything we wanted to. All of the other day guides were equally knowledgeable and amazing. I cannot recommend this trip more.

Hotel Reviews

Dar Jasmine

Chefchaouen

Authenticity & Character

It was breathtaking

Location

Amazing view of the city!

Staff

Everyone was so helpful and nice

Cleanliness & Comfort

Extremely clean and comfortable

Riad Ghita

Fes

Authenticity & Character

Authentic riad right in the Medina!

Location

Right inside the Medina! Great location!

Staff

Cleanliness & Comfort

Akabar luxury desert camp

Merdane

Authenticity & Character

Location

In the desert, need I say more.

Staff

Over and above amazing!!!!!!!!

Cleanliness & Comfort

Extremely clean and comfortable for being a "camp"

Kasbah Titrit

Ait Ben Haddou

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Bayti

Marrakech

Authenticity & Character

Location

The BEST location! You can walk anywhere very easily!

Staff

So amazing, helpful! Always made sure we had our rides in order even at 4 am.

Cleanliness & Comfort

Activity Reviews

Quick Tour of Casablanca with your Driver-guide

Morocco

This was a great way to start our trip, the mosque was breathtaking and the guide was extremely knowledgeable. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Sightseeing in Fes

Fes

Quality of Experience

Guides, Drivers and Staff

The guide was incredible!

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Merzouga Desert to Aït Benhaddou

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Ait Benhaddou to Marrakech via Tizi N'Tichka pass

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakesh Evening Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Our guide was so amazing! She made sure we tried a myriad of amazing traditional food.

Transport

We just got back from the most vibrant and culturally engaging week long trip from Morocco.
This is our first time using Kimkim to book an experience and it has been absolutely seamless, flexible and a very assuring experience. We were a bit nervous about traveling with two young kids but Mohammed and the entire team went above and beyond to ensure that they clarified all our questions promptly, provided many options to choose from and took care of everything behind the scenes right from planning through execution to our dietary and accommodation needs.
We were also so lucky to have Karim as our friend and local guide throughout the week. He is one of the warmest persons we have engaged with - always smiling , excited about the day and always pleasant. It was a long trip and never once did he lose his enthusiasm or smile! He was very knowledgeable and shared a lot about the history and culture of both the Arabs and the Berbers and his own story - which was so inspirational! He took care of all our needs through out the trip and made it so comfortable for us that we could thoroughly enjoy the experience. The kids loved him and at the end of the week, he was like family to us!

We also enjoyed our day with Hennan who was one of the kindest and most people we have met. Despite a delayed start the first day, she patiently walked us through the streets of Marrakech and helped us with all of our shopping.

Overall, an absolute smooth and enjoyable experience. Thanks Kimkim for nailing it!

This is first time we traveled with a driver and used guides. We typically travel alone and are very spontaneous . The idea of traveling with a schedule was a bit unsettling, but it ended up working great.
We loved Kimkims digital process for putting together an itinerary. It enabled us to individualize our tour. We made special requests and they were able to accommodate them. We also thought the ongoing service /acccess once we arrived in Morocco from Said was excellent. The Riads they chose were excellent; the level of service the Riads offered was amazing( not to mention beautiful).
The highlight of Kimkims role was their connection with Original travels in Morocco and then original travels driver Tayeb.

Tayeb was not only a great driver(very safe) , but he was a delightful human being with a vast knowledge of many things, which made our driving time a lot of fun. He spoke English beautifully, provided us with historical background on the areas we were driving through, was willing to be flexible for our requests and was willing to have in-depth cultural conversations if we initiated them. All of this added so much to our trip. Much to my surprise and pleasure, the time with Tayeb became a thoughtful and insightful cultural exchange . One we will cherish for years to come.

Hotel Reviews

Riad Dar Dar

Rabat

This Riad was not only beautiful, but provided some of the best food we ate in Morocco ( traditional Moroccan cuisine) and had very comfortable beds.

Authenticity & Character

Location

Right in Medina.

Staff

Cleanliness & Comfort

Riad Fes Nass Zmane

Fes

Loved this gorgeous Riad in the heart of Fes. Staff were excellent, the Riad was stunning, roof top deck has gorgeous view of Fes. Staff served us a delicious dinner on the deck ! Good was excellent

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Beautiful Dar in small village. The staff was excellent, the food was like dining in 5 star restaurant. The restaurant used traditional Moroccan foods, but then put skittle twist in them. Fusion at its best! I wish this restaurant was closer to me.family owned and run

Authenticity & Character

Location

Located in small village, the location enables you to walk trails, see Moroccon life as it really is

Staff

Very accommodating. They did everything they could to make us comfortable

Cleanliness & Comfort

Riad Yacout

meknes

Wonderful roof deck, beautiful, meals were fine, but not great. Family run and owned

Authenticity & Character

Location

Close to restaurants , tourist attractiins

Staff

Cleanliness & Comfort

Elegancia Riad Boutique & SPA

Marrakech

This was by far our favorite Riad ! The Riad itself was gorgeous, the location was perfect, the roof top deck with pool was so relaxing after a day in the Medina, but the staff was Superior! We have never felt so pampered by staff and accommodations. They arranged a Hammam ( in house) and we were able to visit their sister Riad to experience a jazz bar that made you feel like it was 1930. We also appreciated the music played (jazz) on the roof top terrace in our riad

Authenticity & Character

Location

It’s located in quiet residential neighborhood, but within walking distance ti FemaaEl square and activities. It’s also close to a neighborhood shopping area which felt very authentic

Staff

Superior staff! Friendly, extremely helpful! Spoke English

Cleanliness & Comfort

Activity Reviews

Dine with a local family

Morocco

Food was excellent, but we ate with two of the children. The mother was sick, the father came in at the end. The youngest son was delightful

Quality of Experience

Food

Guided Tour of Fez Medina

Fes

our guide was very informative

Quality of Experience

Guides, Drivers and Staff

Private Transfer from Fez to Merzouga Desert

Morocco

Gorgeous drive

Guides, Drivers and Staff

Transfer to Dades Valley via Todra Gorges

Morocco

Great day because Tyheb took us to special spots he knew we’d like

Quality of Experience

Food

Guides, Drivers and Staff

Carpet Weaving With Berber Women

Morocco

For some reason , we were not given this experience though I believe we paid for it. The guide told us that they haven’t been doing it since COVID. If that is accurate it should be removed from the options.

Quality of Experience

Guides, Drivers and Staff

Transport

Hike through Berber Villages

Morocco

Great walk with Mohammad! He was delightful

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains

Morocco

Hammam & Spa experience in Fez

Fes

Quality of Experience

Desert Adventures around Merzouga

Merzouga

Food

Berber pizza and lunch were excellent

Guides, Drivers and Staff

Yusef was a good guide

Ismail our guide was excellent, he was always early and very dependable as well as knowledgeable. He made the trip really good and I would highly recommend him.

Our trip to Morocco was our first time traveling with Kimkim, and I cannot recommend them enough.

Majid was responsive and helpful with everything we wanted to do and with all my questions about how kimkim worked, logistics of our trip, and locals customs. He was flexible with last minute changes (our incoming flight changed and our luggage was lost). He worked seamlessly with Zak (our driver and guide) to make sure we were comfortable and had what we needed.

With Majid’s help, my husband and I traveled through Morocco for 8 days. Zak was with us for the entire trip. Not only was he a safe driver, but he helped us learn some Arabic and Berber, took us to amazing viewpoints and lunch spots, and quickly became our friend. There are too many incredible moments to list out here, but some of our favorites were seeing the Hassan II mosque in Casablanca, seeing the Roman ruins in Volubilis, learning about the monarchy and current King in Rabat, exploring the Fes medina and food tour with Hakim (he was the best!), seeing the Jemaa el Fna square in Marrakech, experiencing hammam, and riding camels and stargazing in the Sahara. Zak put out the energy that we put in (when we were talkative, so was he; when we were quiet, he let us relax) and it was perfect for us! Zak, thank you!!

The riads and hotels we stayed in were beautiful, friendly, and the hospitality won us over instantly.

We will definitely use Kimkim again and recommend the company to our friends. And, when we are looking to go back to Morocco, I hope we will get to work with Majid and Zak again.

Our trip to Morocco this past September exceeded all our expectations. We knew from the very start that we had a great company because our Morocco Immersions contact, Sharon, not only lives in Morocco and knows the country very well, but she treated us like ‘old friends.’ She worked with us in a very collaborative manner, asked questions, and listened carefully to our ideas. She came back with a very unique and reasonably priced 7 day itinerary.

When we first arrived in Casablanca, we were picked up at the airport by Hicham who was both an incredible and personable tour guide (as well as a very competent and safe driver). He stayed with us our entire visit, from Casablanca to Marrakech, through the High Atlas Mountains, the Dades Valley, the impressive Todgha Gorge and into the dunes of the Sahara (albeit via Camel), staying at a luxury desert camp where we watched the sunset and enjoyed dinner and lively local music. Following our trek into the Sahara, we continued into the High Atlas Mountains and then into the Middle Atlas, driving through the lush cedar forest and home to the Barbary Apes (who eagerly ate the apples we offered). We then found ourselves in the mountain village of Ifraine ("Little Switzerland) where we stopped for a coffee/tea and sweet. Our tour wasn't finished (and it's only day 3!). Days 4 and 5 found us in Fes where we had a tour of the old Jewish Quarter and the Medina where we wandered around the very colorful Souk, had an amazing lunch and explored the various artisan sections (I bought a beautiful scarf made from the Agave plant!). That evening two of us enjoyed a Turkish bath called a Hammam. Unfortunately our trip was winding down with Hicham taking us through the Rif Mountains and to the UNESCO Heritage City of Volubilis dating back to 3rd Century BCE. From there we found ourselves in the wonderful Blue City of Chefchaouoen where we had another great accommodation and delicious meal while listening to the evening Call to Prayer.

Our itinerary was busy and fulfilling and we were so grateful to Hicham who answered an incredible number of questions regarding the cultures and history of Morocco. He guided us through beautiful scenery, suggested unique and satisfying meal options, and helped us navigate the Moroccan ATM machine. The Riads were perfect, the hosts very accommodating, and our visit to the Sahara and luxury camp an experience we will never forget.

We had such a great time because of the personal care given us by everyone involved. My only regret is that I didn’t give Morocco Immersions more days so that we could have seen more!

Samir was awesome 👏🏼 to say the least. On time and quite knowledgeable as he should be.
Safe driver and paid his full attention to safety.

Hotel Reviews

Mövenpick Hotel Casablanca

Casablanca

Comfortable and helpful

Authenticity & Character

Location

Close to restaurants and some shopping easy walking

Staff

Didn’t interact so I can’t say

Cleanliness & Comfort

The sheets and the bathroom were clean

Riad Fes Nass Zmane

Fes

Lovely welcome gentle people

Authenticity & Character

Location

Clean alleyways

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Chbanate

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dar Mounir

Chefchaouen

An amazing place to stay. Quite comfortable it even though it’s small. So neatly nestled in the landscape.

Authenticity & Character

Uniqueness

Location

Staff

Very accommodating

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Intimate not too many people. Accommodations were quite acceptable and clean

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elegancia Riad Boutique & SPA

Marrakech

Lovely Riad enjoyed my night there. Food was delicious helpful staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided tour of Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Quick Tour of Casablanca with your Driver-guide

Morocco

We should have stayed longer. The mosque was beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca to Chefchaouen via Rabat

Morocco

Quality of Experience

I love Chefchauoen the best so much to see food delicious

Food

Guides, Drivers and Staff

Transport

From the initial planning with Abdellatif, the Original Travels team was very prompt and responsive, tailoring our trip through Morocco to meet our needs. Our driver, Karim met us at the airport in Casablanca. He drove us from Casablanca to Fes, to the desert in Merzouga, through the mountains, and finally to our last stop in his hometown of Marrakesh. Karim shared his knowledge of the country while expertly navigating the roads and driving for long hours. We especially loved learning about the indigenous people of Morocco, meeting the village people, and driving through the mountainside. Karim was able to share a very authentic side of the country, showing us the road less traveled.

Other notable moments on our trip included our tour of Fes with Mohammed, our hike through the Dades Gorge with Nordeen, our camel ride in the Sahara Desert with Dawid, and our cultural/food tour in Marrakech with Hanan.

Hotel Reviews

Riad Ghita

Fes

This riad was beautiful, and the dinner and breakfast that they served was delicious. It was very close to the Main Street and only a short walk to the main areas of the Medina.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Akabar luxury desert camp

Merdane

This was such an awesome experience from the camel ride to looking up at the night sky. There was hot water and even internet access! We spent time around the fire with our hosts, who showed us their traditional music and dances.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

This riad was gorgeous. Very clean and comfortable. Again, the food was delicious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Bayti

Marrakech

I can’t speak to this riad, as we had to go to a different riad due to a wedding interrupting service at this original accommodation. We ended up staying at Les Sources Berberes, which was beautiful. It was an easy walking distance to the main square and the Bahia Palace. We also enjoyed our hammam experience and massage here.

Activity Reviews

Quick Tour of Casablanca with your Driver-guide

Morocco

We went on a tour of the Hassan II Mosque. This is the largest mosque in Africa and the third largest in the world. We really enjoyed learning about the mosque and seeing the beautiful architecture.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

We had Mohammed as our local guide during this tour. He took us around to see various sights, such as the King’s palace, the local ceramic and tile school, the tannery, and many shops. We learned about the history of the Medina, and we are grateful to have had a very knowledgeable local guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

The camel ride was everything we had hoped for. We rode about an hour to our desert camp, stopping to watch the sunset.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorges

Morocco

Hiking and local family lunch in Dades valley

Morocco

We really enjoyed our hike with Nordeen. He showed us the agriculture, irrigation system, and culture of the people in the valley.

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

Beautiful drive through the mountains. We did some off-road driving, and we stopped to have tea with a nomadic family who calls the caves their home. We also stopped in Ouarzazate at the Atlas Studios to go on a tour of some movie and tv sets.

Marrakesh Evening Food Tour

Marrakesh

Hanan took us on a tour of many different types of food in the Medina and souks in Marrakech. We tried the local cuisine, including breads and soup, olives, lamb, donuts and sweets, and even snails!

Quality of Experience

Guides, Drivers and Staff

Half-Day Guided Tour of Marrakech

Marrakesh

We liked going around and seeing the Bahia palace, the main square, the souks, and the Koutoubia Mosque with Hanan. There was some restoration work to fix some damages due to the earthquake, but we did not find that it affected our visit. We are happy that the people are beginning to recover. The city was bustling.

Dine with a local family

Morocco

Six of us went on a private van with a driver. KimKim did an excellent job with arranging our experience.

Yassine was an excellent trip planner and was in contact with us frequently and responded to all of our questions promptly. Our driver, Said with MOBT, was one of the highlights of our trip. He was so engaging and kind. He went out of his way to make sure our Morocco trip was superb. He was available any time night or day once we got to our overnight locations and stopped along the ways to bring us treats, stops for coffee, food. He is a GEM.

The 14 day trip was absolutely spectacular. We started at Casablanca, then went to Rabat, Chefchouen, Fes, the Sahara desert (camel back riding and night in a tent), Ousseriea, to name a few. The Atlas mountains were amazing - we saw Barbary macaques amongst the pine trees! The people of Morocco are so nice and they are used to tourists.

I recommend all of these locations, they were all so different. KimKim was an excellent choice.

We booked this trip to celebrate our 16th wedding anniversary, and we were not disappointed!
Our personal driver/guide Samir was excellent, he picked us up from Casablanca airport and drove us around 6 cities, he was very polite, decent and helpful, he spoke perfect Arabic, French and English, he told us a lot of stories about Moroccan history, he suggested the best places to eat and shop. He even gifted us a box of traditional Moroccan sweets, his company was very enjoyable and he became our friend and we were sad to leave at the end of our trip and definitely looking forward to coming back again.
We loved our hotel Dar Jasmine in Fes, a beautiful Riyadh; the staff were super friendly and helpful, our guide in Fes Maryam was amazing, we enjoyed our tour with her a lot.
The desert get away in Agafya was a real treat and a memorable experience. And we can never forget Marrakesh with its bustling Jami’ Fna and wonderful friendly people.
We definitely recommend this company and would love to work with them again in the future in our next trip to Morocco.

Activity Reviews

Guided Tour of Fez Medina

Fes

Our guide Maryam was really amazing, she was very knowledgable, friendly and nice and made sure we visited all the places we wanted even the ones that weren’t on the itinerary

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

Our drive was Samir was very informative, the route was beautiful, he explained so many things about the different cities we passed through

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our 18 day trip to Morocco was a dream come through with the amazing support of Ali and Said. Samir, our dedicated driver, was not only very knowledgeable, but kept us on time and was very respectful and professional. Our visit to Casablanca, Rabat, Meknes, Volubis, Fez, Merzouga, Skoura, Quazazate, Marrakech and Essaouria were all fascinating, each with its own uniqueness. I had not heard of Original Travels before but their reviews were outstanding, and it has lived up to all my expectations. A Dream Come Through with the amazing support of Ali, Said, Samir, Hanan, Sharif and Yaseer. Thank you all!

Said planned a wondrrful trip for us.

Samir was exceptional as a driver and commentator on Morocco.

A very enjoyable trip.

We had an amazing time on our trip to Morocco, and highly recommend working with Hakim and the entire kimkim team. It was incredibly easy to plan the trip, and Hakim took great care to understand the types of experiences we were looking for during our trip, and ensured that they were included in our trip. From the time we landed, and throughout the 11 days we were in Morocco, we were in great hands with Mohamed, our driver. We thoroughly enjoyed all of our guides, and each of the places we stayed.

We hadn't traveled with Kimkim or Original Travels before, but the reviews we read were assuring. And the support we had prior to the trip from Said was great: responsive and reassuring. And then we had our first in-person meeting when we met our guide and drive with whom we would spend many hours each day for two plus weeks, Lahcen, a wonderful driver and guide, and even better person. Whether navigating narrow and crowded streets in the medinas, the traffic-clogged city streets, or the winding mountain roads, Lahcen was more than up to the task. And he was always there for us, greeting us at the airport as well as the meeting spots in each of the locations, and checking on us to ensure that we arrived safely at our riads.

In addition to Lahcen, we had tremendous guides, Mona in Rabat, Sharif in Fes, Hanan in Marrakesh, Youssef in the Sahara, Redwan in Ourika, Said in Essaouira. Mona was our first guide and gave us a wonderful orientation to Morocco as well as a great tour of Rabat. Youssef gave us two wonderful rides over the Sahara dunes, one on camel and another in a jeep. Hanan took us around Marrakech, including a wonderfully delicious food tour (great donuts!).

We also enjoyed delicious meals with several local families, in particular the Benhrahims in Fes, and Berber families in Er-Rissani and Ourika.

Our accommodations were more than clean and comfortable. In the cities our riads were in the heart of the medinas. In the Sahara we were at the Tiziri Luxury Camp. In the mountains our kasbahs were wonderful oases. At each we found very welcoming, friendly and accommodating staff, tasty meals, and great services.

Our one small regret is that we didn't spend more time at the Kasbah Bab Ourika. That was a serene spot with lots of hiking possibilities, but we were only there about 19 hours, therefore unable to take advantage of these hikes. Our accommodations at this Kasbah were exquisite.

Finally, while we never met Said at Original Travels, he provided wonderful support before and during our trip, including adjusting our itinerary to accomodate a scheduling error we made and to connect us with local guides for some continued touring after the Kimkim tour.

In all, thank you all for a wonderful 2-plus weeks adventure.

Hotel Reviews

Riad Kalaa 2

Rabat

Our first riad was a wonderful introduction to Morocco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Titrit

Ait Ben Haddou

While difficult to find it was a great overnight.

Authenticity & Character

Location

Wonderful views of the countryside

Staff

Can't say enough about the staff - friendly, accommodating and very responsive

Cleanliness & Comfort

Kasbah Bab Ourika

Ourika

Wish we had more time here!

Authenticity & Character

What a wonderful oasis

Location

Staff

Cleanliness & Comfort

Riad Perle D'Eau

Essaouira

Authenticity & Character

Location

The location was wonderful but the road in front is being renovated making access a little awkward. But that will be fixed.

Staff

Cleanliness & Comfort

Riad Braya

Fes Medina

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nyla And Spa Marrakech

Marrakech

Authenticity & Character

Location

Right in the middle of the medina

Staff

Always available to help us and make our stay comfortable

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

The staff gave us a great Sahara experience, from the camel ride to the dune exploring in a 4x4, to the visits to local Berber villages and families. A shout out to Youssef and Mousafa.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Quick Tour of Casablanca with your Driver-guide

Morocco

Lachen showed us around Casablanca, dropped us off at a great restaurant (Restaurant Le Fleur, I believe) where we had our first tagine. Delicious. He brought us to the great Mosque where he had to finagle a tour for us since we arrived after the last tour had started a short time before we arrived. He then took us on a drive through Casablanca and let us off at a Medina in the older part of the city. We headed off to Rabat late afternoon.

Quality of Experience

Guides, Drivers and Staff

Lahcen was great in every way. He was always attentive to our needs.

Transport

Great driver. Always connected with our next guide or riad to ensure a positive experience.

Guided tour of Hassan II Mosque

Morocco

This was a nice tour. We were able to see the inside of a mosque and hear all about the cultural aspects of Muslim prayer.